Florida Senate - 2009                                    SB 2192
       
       
       
       By Senator Ring
       
       
       
       
       32-01019A-09                                          20092192__
    1                        A bill to be entitled                      
    2         An act relating to the Florida Consumer and Small
    3         Business Arbitration Act; reorganizing provisions of
    4         ch. 682, F.S.; amending s. 682.01, F.S.; conforming a
    5         short title provision; creating s. 682.501, F.S.;
    6         providing a short title; creating s. 682.502, F.S.;
    7         providing for applicability; providing definitions;
    8         providing that the act does not apply to certain
    9         insurance policies and certain arbitrations; providing
   10         that mandatory binding arbitration is void and
   11         unenforceable except as otherwise provided by federal
   12         law; creating s. 682.503, F.S.; providing proceedings
   13         to compel arbitration; creating s. 682.504, F.S.;
   14         providing for the appointment of arbitrators and
   15         umpires; prohibiting certain persons from serving as
   16         an arbitrator or umpire; providing disclosure
   17         requirements; requiring arbitrators and umpires to
   18         perform their duties in compliance with certain
   19         standards; requiring an oath; creating s. 682.505,
   20         F.S.; providing procedures for an arbitration
   21         proceeding; requiring arbitrators and umpires to
   22         conduct arbitration in a manner that is fundamentally
   23         fair; authorizing an arbitrator or umpire to issue
   24         subpoenas for the attendance of witnesses and
   25         production of documents; providing for discovery and
   26         procedures to be conducted by certain rules; requiring
   27         that witnesses testify under oath; providing for per
   28         diem and travel expenses; providing that a party has a
   29         right to be represented by an attorney at an
   30         arbitration proceeding or hearing; providing for
   31         venue; providing for decisions to be made by majority
   32         vote in certain circumstances; prohibiting the
   33         administration of an arbitration under certain
   34         agreements or rules; prohibiting the award of certain
   35         fees; providing recording requirements; creating s.
   36         682.506, F.S.; providing requirements for issuing an
   37         arbitration award; requiring that the written award
   38         and agreement or provision for arbitration be entered
   39         into the court of record; requiring the court to
   40         confirm the award under certain circumstances;
   41         requiring the judgment to be recorded, docketed, and
   42         enforced as any other judgment in a civil action;
   43         creating s. 682.507, F.S.; authorizing an arbitrator
   44         or umpire to award any relief or damages allowed by
   45         law; requiring the circuit court to establish the
   46         amount of compensation for arbitrators and umpires if
   47         the parties cannot agree; authorizing an arbitrator or
   48         umpire to award attorney’s fees and other expenses of
   49         arbitration to the same extent as would be allowed if
   50         the same claim were brought in a court of law;
   51         creating s. 682.508, F.S.; providing circumstances
   52         under which a court may vacate an award; prohibiting
   53         parties from narrowing or expanding the grounds for
   54         vacating an award; creating s. 682.509, F.S.;
   55         providing procedures for the modification and
   56         correction of awards; providing that an application to
   57         modify or correct an award may be joined in the
   58         alternative with an application to vacate the award;
   59         authorizing the court to modify or correct awards
   60         under certain circumstances; providing that an
   61         application to modify or correct an award may be
   62         joined in the alternative with an application to
   63         vacate the award; requiring a motion to modify or
   64         correct an award to be filed under a certain rule;
   65         creating s. 682.510, F.S; authorizing the appeal of an
   66         arbitration decision; providing circumstances under
   67         which an arbitration decision may be appealed;
   68         specifying rules which may be reviewed by writ of
   69         certiorari; creating s. 682.511, F.S.; providing
   70         information to be included in arbitration agreement
   71         disclosure provisions; providing that failure to make
   72         such disclosures constitutes a deceptive and unfair
   73         trade practice and a waiver of rights to compel
   74         arbitration; providing for the enforcement of such
   75         provision by injunction; providing liability;
   76         providing an effective date.
   77  
   78  Be It Enacted by the Legislature of the State of Florida:
   79  
   80         Section 1. The title of chapter 682, Florida Statutes, is
   81  redesignated as “Arbitration.” Chapter 682, Florida Statutes,
   82  shall be divided into parts. Part I of chapter 682, Florida
   83  Statutes, shall consist of sections 682.01 through 682.22,
   84  Florida Statutes, and the title of that part shall be
   85  “Arbitration Code.” Part II of chapter 682, Florida Statutes,
   86  shall consist of sections 682.501 through 682.511, Florida
   87  Statutes, and the title of that part shall be “Consumer and
   88  Small Business Arbitration Act.”
   89         Section 2. Section 682.01, Florida Statutes, is amended to
   90  read:
   91         682.01 Short title Florida arbitration code.—This part
   92  Sections 682.01-682.22 may be cited as the “Florida Arbitration
   93  Code.”
   94         Section 3. Part II of chapter 682, Florida Statutes,
   95  consisting of sections 682.501, 682.502, 682.503, 682.504,
   96  682.505, 682.506, 682.507, 682.508, 682.509, 682.510, and
   97  682.511, is created to read:
   98                               PART II                             
   99             Consumer and Small Business Arbitration Act           
  100         682.501 Short title.—This part may be cited as the “Florida
  101  Consumer and Small Business Arbitration Act.”
  102         682.502 Application in general; definitions.—
  103         (1) Except as otherwise provided in this part, this part
  104  applies to consumer and small business arbitration agreements.
  105  Notwithstanding any provision of part I of this chapter to the
  106  contrary, part I of this chapter does not apply to any
  107  arbitration agreement to which this part applies.
  108         (2) As used in this part, the term:
  109         (a) “Arbitration agreement” or “agreement” means any
  110  arbitration agreement involving a consumer or small business to
  111  which this part applies, except as otherwise provided in this
  112  section.
  113         (b) “Consumer” means an individual, including a child by
  114  and through its parent or legal guardian and the personal
  115  representative of the estate of a deceased individual regardless
  116  of the cause of death, who seeks or acquires, including by
  117  lease, any goods or services.
  118         (c) “Court” means any court of competent jurisdiction of
  119  this state. The making of an agreement or provision for
  120  arbitration subject to this part and providing for arbitration
  121  in this state shall, whether made within or outside this state,
  122  confer jurisdiction on the court to enforce the agreement or
  123  provision under this part, refuse to enforce the agreement,
  124  enter judgment on an award duly rendered in an arbitration
  125  thereunder, or vacate, modify, or correct an award rendered
  126  thereunder for such cause and in the manner provided in this
  127  part.
  128         (d) “Small business” means an independently owned and
  129  operated business concern that employs no more than 200
  130  permanent full-time employees or that, together with its
  131  affiliates, has a net worth of not more than $10 million or any
  132  firm based in this state which has a Small Business
  133  Administration 8(a) certification.
  134         (3) Every provision in an insurance policy requiring
  135  arbitration or restricting a party or beneficiary from enforcing
  136  any right under the policy by legal proceedings or limiting the
  137  time to do so is void and unenforceable.
  138         (4) This part does not apply to any arbitrator, arbitration
  139  organization, or umpire in an arbitration proceeding governed by
  140  rules adopted by a securities self-regulatory organization and
  141  approved by the United States Securities and Exchange Commission
  142  under the Securities and Exchange Act of 1934, 15 U.S.C. s. 78s,
  143  as amended.
  144         (5) This part does not apply to arbitrations covered under
  145  chapter 718.
  146         (6) Any provision for mandatory binding arbitration within
  147  any pre-dispute arbitration agreement is void and unenforceable
  148  except to the extent federal law provides for its
  149  enforceability.
  150         682.503 Proceedings to compel arbitration.—A party to an
  151  agreement or provision for arbitration which is subject to this
  152  part who claims the neglect or refusal of another party to
  153  comply, or who claims that the agreement or provision does not
  154  apply, may make application to the court for an order
  155  determining applicability, including validity, of the agreement
  156  or provision to the case or controversy or the application of
  157  this part. The court shall take evidence and hear and determine
  158  the issue as soon as practicable and shall attempt to expedite
  159  the issue on its calendar. If the court is satisfied that no
  160  substantial issue exists as to the making of the agreement or
  161  provision, that an arbitratable issue exists, that the
  162  arbitration agreement is not void as against public policy, and
  163  that the right to arbitration has not been waived, it shall
  164  grant the application.
  165         682.504 Appointment of arbitrators and umpires;
  166  disclosure.—
  167         (1) The parties shall select the arbitrators or umpires
  168  within 30 days after the arbitration has been initiated. If the
  169  parties are unable to come to an agreement, the party compelling
  170  arbitration shall send the responding party a complete list of
  171  certified arbitrators in the responding party’s county who
  172  qualify to arbitrate under s. 44.103. The responding party shall
  173  choose three arbitrators from the list within 15 days. The party
  174  compelling arbitration shall then select one arbitrator from the
  175  list of three within 15 days.
  176         (2) Before accepting appointment, an individual or
  177  arbitration organization asked to serve as an arbitrator or
  178  umpire, hereinafter referred to as the “prospective arbitrator,”
  179  shall disclose to all parties and to any other arbitrators or
  180  umpires involved in the proceeding any facts that might affect,
  181  or appear to affect, the impartiality of the arbitrator or
  182  umpire in the arbitration proceeding, including, but not limited
  183  to:
  184         (a) Any personal or financial interest in the outcome of
  185  the arbitration proceeding.
  186         (b) Any existing or past relationship with:
  187         1. Any of the parties to the agreement to arbitrate or the
  188  arbitration proceeding.
  189         2. The parties’ industry.
  190         3. The parties’ counsel or representatives.
  191         4. Witnesses.
  192         5. Other arbitrators.
  193         (c) The number of arbitrations conducted for the past 5
  194  years involving either party, their industry, the attorneys or
  195  their firms, the outcomes of those past arbitrations, and the
  196  dates of decision.
  197         (3) If a prospective arbitrator fails to comply with the
  198  disclosure in this section within 10 days after notice of
  199  appointment, the prospective arbitrator may not serve as an
  200  arbitrator absent the written consent of all parties and a new
  201  prospective arbitrator shall be selected.
  202         (4) After receipt of the disclosures required in this
  203  section, any party may object to a prospective arbitrator within
  204  10 days and the parties will then select different prospective
  205  arbitrators.
  206         (5) In addition to the other requirements of this section,
  207  a prospective arbitrator shall comply with the standards set
  208  forth in Canon 1 and Canon 3 of the Code of Judicial Conduct.
  209  Failure to comply with the provisions of this part shall be
  210  grounds for disqualification.
  211         (6) The prospective arbitrator shall subscribe to an oath
  212  that he or she has reviewed and met all of the standards in this
  213  section and will continue to comply with those standards
  214  throughout the arbitration proceeding. A copy of the oath shall
  215  be served on each party to the arbitration and the other
  216  prospective arbitrators.
  217         (7) After appointment, the standards and procedure for
  218  disqualification of an arbitrator or umpire shall be those
  219  provided by general law, rule, and judicial precedent for the
  220  disqualification of judges.
  221         682.505 Arbitration process.—
  222         (1) The purpose of this part is to secure the just, speedy,
  223  inexpensive, and fair resolution of disputes between the parties
  224  to consumer or small business arbitration.
  225         (2) Arbitrators and umpires must conduct arbitration in a
  226  manner that is fundamentally fair. Fundamental fairness includes
  227  due process, adequate and appropriate notice, and the
  228  opportunity to be heard, present relevant and material evidence,
  229  cross-examine witnesses appearing at the hearing, present
  230  arguments, and cite legal authority before unbiased
  231  decisionmakers.
  232         (3) The parties shall be given the opportunity to perform
  233  adequate and appropriate discovery to properly present and prove
  234  their case, and the arbitrators and umpires shall use rules
  235  designed to secure appropriate discovery in a speedy and
  236  inexpensive manner. Arbitrators and umpires may issue subpoenas
  237  for the attendance of witnesses and for the production of books,
  238  records, documents, and other evidence, and shall have the power
  239  to administer oaths, as would otherwise be provided for in a
  240  civil action.
  241         (4) Unless the parties agree otherwise, the scope of
  242  discovery and the procedure for any hearings and trials shall be
  243  governed by Rule 7.020 of the Florida Small Claims Rules.
  244         (5) All witnesses must be under oath during testimony.
  245  Witnesses shall serve without compensation but shall be entitled
  246  to receive reimbursement for per diem and travel expenses as
  247  provided in s. 112.061.
  248         (6) A party has the right to be represented by an attorney
  249  at any arbitration proceeding or hearing under this part. A
  250  waiver thereof before the proceeding or hearing shall be void.
  251         (7) Venue shall be governed by s. 682.19.
  252         (8) If the parties agree to arbitration with more than one
  253  arbitrator or umpire, then all decisions shall be by majority
  254  vote, unless the parties agree otherwise.
  255         (9) Notwithstanding any other provision of law, an
  256  arbitrator or umpire may not administer an arbitration under any
  257  agreement or rule requiring that a consumer or small business
  258  who is a party to the arbitration pay the fees and costs
  259  incurred by any opposing party if the consumer or small business
  260  does not prevail in the arbitration, including, but not limited
  261  to, the fees and costs of the arbitrator, provider organization,
  262  attorney, or witnesses.
  263         (10) The arbitrators and umpires shall maintain a record of
  264  all activity in any arbitration proceeding.
  265         682.506 Award, opinion, and judgment.—
  266         (1) An arbitrator’s or umpire’s award shall be in writing
  267  and shall contain an opinion with findings addressing the issues
  268  raised and the damages awarded, if any. The award shall be
  269  issued within a reasonable time after the final hearing but not
  270  more than 60 days after the date of the final hearing, unless an
  271  extension is granted by the court upon a demonstration of good
  272  cause. The parties may, by written agreement, extend the
  273  deadline; however, in no case shall a party disclose indirectly
  274  or directly to the arbitrator or umpire that the other party
  275  refuses to agree to extend the deadline. The award shall be
  276  signed by the arbitrators joining in the award or by the umpire
  277  in the course of his or her jurisdiction. A copy of the award
  278  shall be delivered to each party to the arbitration personally
  279  or by registered or certified mail.
  280         (2) The written award and the agreement or provision for
  281  arbitration shall be entered into the court record by filing
  282  them with the clerk of the court having jurisdiction over the
  283  arbitration at such time as entry of judgment is sought. If a
  284  court file has not been previously opened, the party seeking
  285  entry of judgment shall pay the applicable filing fee and file
  286  the documents specified in this section before a judgment is
  287  entered.
  288         (3) After a party to an arbitration proceeding receives
  289  notice of the filing of the arbitration opinion as required by
  290  subsection (2), the court shall confirm the award unless the
  291  court modifies or vacates an award as provided in s. 682.508 or
  292  s. 682.509.
  293         (4) Upon the granting of an order directing a rehearing or
  294  confirming, vacating, modifying, or correcting an award, the
  295  judgment or decree shall be entered in conformity therewith and
  296  be enforced as any other judgment or decree.
  297         (5) The judgment shall be recorded, docketed, and enforced
  298  as any other judgment in a civil action.
  299         682.507 Remedies; fees and expenses of arbitration.—
  300         (1) An arbitrator or umpire may award any relief or damages
  301  allowed by law and otherwise awardable under the legal standards
  302  that would apply to the same claim if brought in a court of law.
  303         (2) Arbitration fees and expenses shall be reasonable. A
  304  consumer or small business may not be subject to any arbitration
  305  fee or cost amounts greater than the consumer or small business
  306  would be if the action were brought in a court of law. Unless
  307  otherwise agreed by the parties to the arbitration after the
  308  arbitration proceeding has been instituted, the circuit court
  309  shall establish the amount of compensation, if any, that each
  310  arbitrator or umpire shall receive. The court may order that the
  311  arbitrator’s and umpire’s fees, the cost of facilities for the
  312  arbitration, and the arbitration expenses be apportioned between
  313  the parties in an equitable manner so as to make a prevailing
  314  consumer or small business whole.
  315         (3) An arbitrator or umpire shall award reasonable
  316  attorney’s fees and other reasonable expenses of arbitration to
  317  the extent authorized by law in a civil action involving the
  318  same claims.
  319         682.508 Vacating an award.—
  320         (1) Upon application of a party within 90 days after the
  321  applicant knew or should have known, the court shall vacate an
  322  award if:
  323         (a) The award was procured by corruption, fraud, or other
  324  undue or unjust means; or
  325         (b) The arbitrator or umpire failed to meet the standards
  326  in s. 682.504.
  327         (2) Upon application of a party within 90 days after the
  328  date of delivery of a copy of the award to the applicant, the
  329  court shall vacate an award if:
  330         (a) The arbitrator or umpire exceeded his or her powers;
  331         (b) The arbitrator or umpire conducted the hearing contrary
  332  to the provisions of this part or without proper notice of the
  333  initiation of any stage of arbitration as required by this part,
  334  or otherwise failed to comply with s. 682.505;
  335         (c) The arbitration award is inconsistent with applicable
  336  law, violates public policy, is arbitrary or capricious or lacks
  337  a rational basis, or is not supported by substantial evidence as
  338  reflected in the record; or
  339         (d) The arbitration was conducted in a manner that was not
  340  fundamentally fair.
  341         (3) Parties may not narrow or expand the grounds for
  342  vacating an award as provided in this section. A motion to
  343  vacate an arbitration award shall be filed under Rule 1.540 of
  344  the Florida Rules of Civil Procedure.
  345         682.509 Modification or correction of award.—
  346         (1) Upon application made within 90 days after the date of
  347  delivery of a copy of the award to the applicant, the court
  348  shall modify or correct the award if:
  349         (a) There is an evident miscalculation of figures or an
  350  evident mistake in the description of any person, thing, or
  351  property referenced in the award;
  352         (b) The arbitrator or umpire has made an award upon a
  353  matter not submitted to him or her, and the award may be
  354  corrected without affecting the merits of the decision upon the
  355  issues actually submitted; or
  356         (c) The award is imperfect as a matter of form, not
  357  affecting the merits of the controversy.
  358         (2) If the application is granted, the court shall modify
  359  and correct the award so as to effect its intent and shall
  360  confirm the award as modified and corrected. Otherwise, the
  361  court shall confirm the award as made.
  362         (3) An application to modify or correct an award may be
  363  joined in the alternative with an application to vacate the
  364  award. However, the filing of a motion to modify or correct an
  365  award shall toll the time for taking any other action under this
  366  part as to the award or opinion.
  367         (4) A motion to modify or correct an award shall be filed
  368  under Rule 1.540, Florida Rules of Civil Procedure.
  369         682.510 Appeals.—
  370         (1) A final appeal, or an interlocutory appeal if
  371  appropriate, may be taken from a circuit or county court to the
  372  appropriate court of appeals as a result of:
  373         (a) An order denying or granting an application to compel
  374  arbitration made under s. 682.503, pursuant to Rule 9.130 of the
  375  Florida Rules of Appellate Procedure;
  376         (b) An order denying or granting an application to stay
  377  arbitration made under s. 682.503, pursuant to Rule 9.130 of the
  378  Florida Rules of Appellate Procedure;
  379         (c) A decision regarding the impartiality or lack of
  380  conflict on the part of the arbitrator or umpire;
  381         (d) An evidentiary ruling, except as provided in paragraph
  382  (2)(a), after final award or decision;
  383         (e) An order confirming or denying confirmation of an
  384  award;
  385         (f) An order modifying or correcting an award;
  386         (g) An order on a motion to vacate an award; or
  387         (h) A judgment or decree entered under this part.
  388         (2) The following may be reviewed by writ of certiorari:
  389         (a) A ruling concerning evidentiary privileges or
  390  confidentiality rights of the parties; or
  391         (b) A ruling concerning a protective order relating to the
  392  disclosure of privileged information, confidential information,
  393  or trade secrets.
  394         (3) The appeal or petition for certiorari shall be taken in
  395  the manner and to the same extent as from orders or judgments in
  396  a civil action.
  397         682.511 Disclosure provisions.—
  398         (1) An arbitration agreement shall clearly and
  399  conspicuously, in bold type no smaller than 18 point and on a
  400  separate piece of paper, disclose the following:
  401         (a) The filing fee for the arbitration proceeding.
  402         (b) The average daily cost for an arbitrator, umpire, and
  403  hearing room.
  404         (c) Other charges that the arbitrator or umpire will assess
  405  in conjunction with an arbitration.
  406         (d) The proportion of these costs that each party bears if
  407  the consumer or small business prevails or if the consumer or
  408  small business does not prevail.
  409         (e) A place on the consumer or agreement where a consumer
  410  may choose not to arbitrate, and in that area of the agreement
  411  the agreement shall prominently state that opting not to
  412  arbitrate does not affect the right of the consumer or small
  413  business to goods or services.
  414         (f) Any and all conditions precedent that must occur before
  415  any party may demand arbitration or enforce rights under the
  416  contract.
  417         (2) Failure to provide disclosures under subsection (1)
  418  constitutes a deceptive and unfair trade practice under the
  419  Florida Deceptive and Unfair Trade Practices Act as provided in
  420  part II of chapter 501 and a waiver of rights to compel
  421  arbitration pursuant to the arbitration agreement. Further, the
  422  information provided in the disclosure may be considered in a
  423  determination of whether an arbitration agreement is
  424  unconscionable or is otherwise not enforceable under applicable
  425  law.
  426         (3) Upon a violation of this section by a party responsible
  427  for providing disclosures under subsection (1), any person or
  428  entity, including the Office of the Attorney General, may
  429  petition a court to enjoin the party from violating this section
  430  as to arbitration agreements into which it enters in the future.
  431  The party violating subsection (1) is liable to the person or
  432  entity bringing such an action for that person’s or entity’s
  433  reasonable attorney’s fees and costs if the court issues an
  434  injunction or if, after the action is commenced, the party
  435  voluntarily complies with the Florida Deceptive and Unfair Trade
  436  Practices Act as provided in part II of chapter 501.
  437         Section 4. This act shall take effect July 1, 2009.