HB 5017

1
A bill to be entitled
2An act relating to the Agency for Enterprise Information
3Technology; amending s. 14.204, F.S.; revising duties and
4responsibilities of the agency; removing provisions for
5the Office of Information Security and the Agency Chief
6Information Officers Council; amending s. 20.315, F.S.,
7relating to the Department of Corrections; providing for
8the department's data system to be managed through the
9department's Office of Information Technology; removing
10reference to the Justice Data Center; amending s.
11282.0041, F.S.; removing the definitions of the terms
12"agency chief information officer" and "Agency Chief
13Information Officers Council"; revising the definition of
14the term "primary data center"; amending s. 282.0056,
15F.S.; revising requirements for development of an annual
16work plan by the agency; amending s. 282.201, F.S.;
17revising duties of the agency; providing for submission of
18certain recommendations to the Executive Office of the
19Governor, the Legislature, and primary data centers;
20removing a provision for an overall consolidation plan;
21revising provisions for adoption of rules by the agency;
22requiring publication of notice; revising duties of state
23agencies; providing a schedule for state agency data
24center consolidation; providing conditions for
25consolidations; requiring the agency to make certain
26reports; requiring development of transition plans;
27amending s. 282.203, F.S.; revising duties of primary data
28centers; revising provisions for service-level agreements;
29revising provisions for membership of boards of trustees
30of primary data centers; creating s. 282.206, F.S.;
31designating the Northwest Regional Data Center as a
32primary data center; repealing s. 282.3055, F.S., relating
33to agency chief information officers; repealing s.
34282.315, F.S., relating to the Agency Chief Information
35Officers Council; amending s. 282.318, F.S., relating to
36enterprise security of data and information technology;
37conforming to changes made by the act; deleting an
38obsolete provision; amending ss. 282.34 and 287.042, F.S.,
39relating to statewide e-mail service and powers, duties,
40and functions of the Department of Management Services,
41respectively; conforming provisions to changes made by the
42act; providing an effective date.
43
44Be It Enacted by the Legislature of the State of Florida:
45
46     Section 1.  Paragraphs (a), (g), (h), (i), (j), and (k) of
47subsection (4) and subsections (5) and (6) of section 14.204,
48Florida Statutes, are amended to read:
49     14.204  Agency for Enterprise Information Technology.-The
50Agency for Enterprise Information Technology is created within
51the Executive Office of the Governor.
52     (4)  The agency shall have the following duties and
53responsibilities:
54     (a)  Develop strategies for the planning, design, delivery,
55implementation, and management of the enterprise information
56technology services established in law, including the state data
57center system services established pursuant to s. 282.201, the
58information technology security service established in s.
59282.318, and the statewide e-mail service established in s.
60282.34.
61     (g)  Coordinate technology resource acquisition planning
62and assist the Division of Purchasing of the Department of
63Management Services in procurement negotiations for technology
64hardware and software products and services in order to improve
65the efficiency and reduce the cost of enterprise information
66technology services.
67     (h)  In consultation with the Division of Purchasing in the
68Department of Management Services, coordinate procurement
69negotiations for information technology products as defined in
70s. 282.0041 which will be used by multiple agencies.
71     (h)(i)  In coordination with, and through the services of,
72the Division of Purchasing in the Department of Management
73Services, establish best practices for the procurement of
74information technology products as defined in s. 282.0041 in
75order to achieve savings for the state.
76     (i)(j)  Develop information technology standards for
77enterprise information technology services as defined in s.
78282.0041.
79     (j)(k)  Provide annually, by December 31, recommendations
80to the Legislature relating to techniques for consolidating the
81purchase of information technology commodities and services,
82which result in savings for the state, and for establishing a
83process to achieve savings through consolidated purchases.
84     (5)  The Office of Information Security shall be created
85within the agency. The agency shall designate a state Chief
86Information Security Officer who shall oversee the office and
87report directly to the executive director.
88     (6)  The agency shall operate in a manner that ensures the
89participation and representation of state agencies and the
90Agency Chief Information Officers Council established in s.
91282.315.
92     Section 2.  Subsection (10) of section 20.315, Florida
93Statutes, is amended to read:
94     20.315  Department of Corrections.-There is created a
95Department of Corrections.
96     (10)  SINGLE INFORMATION AND RECORDS SYSTEM.-There shall be
97only one offender-based information and records computer system
98maintained by the Department of Corrections for the joint use of
99the department and the Parole Commission. This data system shall
100be managed through the department's Office of Information
101Technology Justice Data Center. The department shall develop and
102maintain, in consultation with the Criminal and Juvenile Justice
103Information Systems Council under s. 943.08, such offender-based
104information, including clemency administration information and
105other computer services to serve the needs of both the
106department and the Parole Commission. The department shall
107notify the commission of all violations of parole and the
108circumstances thereof.
109     Section 3.  Subsections (4) through (30) of section
110282.0041, Florida Statutes, are renumbered as subsections (2)
111through (28), respectively, and present subsections (2), (3),
112and (19) of that section are amended to read:
113     282.0041  Definitions.-As used in this chapter, the term:
114     (2)  "Agency chief information officer" means the person
115employed by the agency head to coordinate and manage the
116information technology functions and responsibilities applicable
117to that agency, to participate and represent the agency in
118developing strategies for implementing enterprise information
119technology services established pursuant to this part, and to
120develop recommendations for enterprise information technology
121policy.
122     (3)  "Agency Chief Information Officers Council" means the
123council created in s. 282.315.
124     (17)(19)  "Primary data center" means a state or nonstate
125agency data center that is a recipient entity for consolidation
126of nonprimary data centers and computing facilities and is
127established. A primary data center may be authorized in law or
128designated by the Agency for Enterprise Information Technology
129pursuant to s. 282.201.
130     Section 4.  Subsection (1) of section 282.0056, Florida
131Statutes, is amended to read:
132     282.0056  Development of work plan; development of
133implementation plans; and policy recommendations.-
134     (1)  For the purposes of carrying out its responsibilities
135under s. 282.0055, the Agency for Enterprise Information
136Technology shall develop an annual work plan within 60 days
137after the beginning of the fiscal year describing the activities
138that the agency intends to undertake for that year, including
139proposed outcomes and completion timeframes for the planning and
140implementation of all enterprise information technology
141services. The work plan must be presented at a public hearing
142and that includes the Agency Chief Information Officers Council,
143which may review and comment on the plan. The work plan must
144thereafter be approved by the Governor and Cabinet and submitted
145to the President of the Senate and the Speaker of the House of
146Representatives. The work plan may be amended as needed, subject
147to approval by the Governor and Cabinet.
148     Section 5.  Subsections (2) through (5) of section 282.201,
149Florida Statutes, are amended to read:
150     282.201  State data center system; agency duties and
151limitations.-A state data center system that includes all
152primary data centers, other nonprimary data centers, and
153computing facilities, and that provides an enterprise
154information technology service as defined in s. 282.0041, is
155established.
156     (2)  AGENCY FOR ENTERPRISE INFORMATION TECHNOLOGY DUTIES.-
157The Agency for Enterprise Information Technology shall:
158     (a)  Collect and maintain information necessary for
159developing policies relating to the data center system,
160including, but not limited to, an inventory of facilities.
161     (b)  Annually approve cost-recovery mechanisms and rate
162structures for primary data centers which recover costs through
163charges to customer entities.
164     (c)  By September December 31 of each year, submit to the
165Legislature, the Executive Office of the Governor, and the
166primary data centers recommendations to improve the efficiency
167and cost-effectiveness effectiveness of computing services
168provided by state data center system facilities. Such
169recommendations may include, but need not be limited to:
170     1.  Policies for improving the cost-effectiveness and
171efficiency of the state data center system and the projected
172cost savings resulting from their implementation.
173     2.  Infrastructure improvements supporting the
174consolidation of facilities or preempting the need to create
175additional data centers or computing facilities.
176     3.  Standards for an objective, credible energy performance
177rating system that data center boards of trustees can use to
178measure state data center energy consumption and efficiency on a
179biannual basis.
180     4.  Uniform disaster recovery standards.
181     5.  Standards for primary data centers to provide cost-
182effective services and providing transparent financial data to
183user agencies.
184     6.  Consolidation of contract practices or coordination of
185software, hardware, or other technology-related procurements and
186the projected cost savings.
187     7.  Improvements to data center governance structures.
188     (d)  By October 1 of each year beginning in 2011 2009,
189provide recommendations recommend to the Governor and
190Legislature regarding changes to the schedule for agency data
191center consolidation established in subsection (4) at least two
192nonprimary data centers for consolidation into a primary data
193center or nonprimary data center facility.
194     1.  The consolidation proposal must provide a transition
195plan that includes:
196     a.  Estimated transition costs for each data center or
197computing facility recommended for consolidation;
198     b.  Detailed timeframes for the complete transition of each
199data center or computing facility recommended for consolidation;
200     c.  Proposed recurring and nonrecurring fiscal impacts,
201including increased or decreased costs and associated budget
202impacts for affected budget entities;
203     d.  Substantive legislative changes necessary to implement
204the transition; and
205     e.  Identification of computing resources to be transferred
206and those that will remain in the agency. The transfer of
207resources must include all hardware, software, staff, contracted
208services, and facility resources performing data center
209management and operations, security, backup and recovery,
210disaster recovery, system administration, database
211administration, system programming, job control, production
212control, print, storage, technical support, help desk, and
213managed services but excluding application development.
214     1.2.  Recommendations shall be based on the goal of
215maximizing current and future cost savings by. The agency shall
216consider the following criteria in selecting consolidations that
217maximize efficiencies by providing the ability to:
218     a.  Consolidating Consolidate purchase decisions;
219     b.  Leveraging Leverage expertise and other resources to
220gain economies of scale;
221     c.  Implementing Implement state information technology
222policies more effectively; and
223     d.  Maintaining Maintain or improving improve the level of
224service provision to customer entities; and
225     e.  Make progress towards the state's goal of consolidating
226data centers and computing facilities into primary data centers.
227     2.3.  The agency shall establish workgroups as necessary to
228ensure participation by affected agencies in the development of
229recommendations related to consolidations.
230     (e)  By December 31, 2010, the agency shall develop and
231submit to the Legislature an overall consolidation plan for
232state data centers. The plan shall indicate a timeframe for the
233consolidation of all remaining nonprimary data centers into
234primary data centers, including existing and proposed primary
235data centers, by 2019.
236     (e)(f)  Develop and establish rules relating to the
237operation of the state data center system which comply with
238applicable federal regulations, including 2 C.F.R. part 225 and
23945 C.F.R. The agency shall provide notice of the development of
240its proposed rules by publication of a notice of development in
241the Florida Administrative Weekly no later than October 1, 2011.
242The rules shall may address:
243     1.  Ensuring that financial information is captured and
244reported consistently and accurately.
245     2.  Implementing standards for hardware, operations
246software, including security, and network infrastructure for the
247primary data centers Requiring the establishment of service-
248level agreements executed between a data center and its customer
249entities for services provided.
250     3.  Requiring annual full cost recovery on an equitable
251rational basis. The cost-recovery methodology must ensure that
252no service is subsidizing another service and may include
253adjusting the subsequent year's rates as a means to recover
254deficits or refund surpluses from a prior year.
255     4.  Requiring that any special assessment imposed to fund
256expansion is based on a methodology that apportions the
257assessment according to the proportional benefit to each
258customer entity.
259     5.  Requiring that rebates be given when revenues have
260exceeded costs, that rebates be applied to offset charges to
261those customer entities that have subsidized the costs of other
262customer entities, and that such rebates may be in the form of
263credits against future billings.
264     6.  Requiring that all service-level agreements have a
265contract term of up to 3 years, but may include an option to
266renew for up to 3 additional years contingent on approval by the
267board, and require at least a 180-day notice of termination.
268     7.  Designating any nonstate data center as a primary data
269center if the center:
270     a.  Has an established governance structure that represents
271customer entities proportionally.
272     b.  Maintains an appropriate cost-allocation methodology
273that accurately bills a customer entity based on the actual
274direct and indirect costs to the customer entity, and prohibits
275the subsidization of one customer entity's costs by another
276entity.
277     c.  Has sufficient raised floor space, cooling, and
278redundant power capacity, including uninterruptible power supply
279and backup power generation, to accommodate the computer
280processing platforms and support necessary to host the computing
281requirements of additional customer entities.
282     8.  Removing a nonstate data center from primary data
283center designation if the nonstate data center fails to meet
284standards necessary to ensure that the state's data is
285maintained pursuant to subparagraph 7.
286     (3)  STATE AGENCY DUTIES.-
287     (a)  For the purpose of completing its work activities as
288described in subsection (1), each state agency shall provide to
289the Agency for Enterprise Information Technology all requested
290information and any other information relevant to the agency's
291ability to effectively transition its computer services into a
292primary data center. The agency shall also participate as
293required in workgroups relating to specific consolidation
294planning and implementation tasks as assigned by the Agency for
295Enterprise Information Technology and determined necessary to
296accomplish consolidation goals.
297     (b)  Each state agency shall submit to the Agency for
298Enterprise Information Technology information relating to its
299data centers and computing facilities as required in
300instructions issued by July 1 of each year by the Agency for
301Enterprise Information Technology. The information required may
302include:
303     1.  Amount of floor space used and available.
304     2.  Numbers and capacities of mainframes and servers.
305     3.  Storage and network capacity.
306     4.  Amount of power used and the available capacity.
307     5.  Estimated expenditures by service area, including
308hardware and software, numbers of full-time equivalent
309positions, personnel turnover, and position reclassifications.
310     6.  A list of contracts in effect for the fiscal year,
311including, but not limited to, contracts for hardware, software
312and maintenance, including the expiration date, the contract
313parties, and the cost of the contract.
314     7.  Service-level agreements by customer entity.
315     (c)  The chief information officer of each state agency
316shall assist the Agency for Enterprise Information Technology at
317the request of the Agency for Enterprise Information Technology.
318     (c)(d)  Each state agency customer of a primary data center
319shall notify the data center, by May 31 and November 30 of each
320year, of any significant changes in anticipated utilization of
321data center services pursuant to requirements established by the
322boards of trustees of each primary data center.
323     (4)  SCHEDULE FOR AGENCY DATA CENTER CONSOLIDATION.-
324     (a)  State agency data center consolidations shall be made
325in accordance with budget adjustments contained in the General
326Appropriations Act no later than the date provided and to the
327specified primary data center as provided in this subsection.
328     (b)  For consolidation during fiscal year 2011-2012 into
329the Northwest Regional Data Center:
330     1.  College Center for Library Automation (CCLA) no later
331than December 31, 2011.
332     2.  Florida Center for Library Automation (FCLA) no later
333than December 31, 2011.
334     3.  Department of Education no later than December 31,
3352011, including the computing services and resources of:
336     a.  The Knott Data Center located in the Turlington
337Building.
338     b.  The Division of Blind Services.
339     c.  The Division of Vocational Rehabilitation.
340     d.  FCAT Explorer.
341     e.  FACTS.org.
342
343Such consolidations are contingent upon the Agency for
344Enterprise Information Technology's completion of a cost-benefit
345analysis to determine whether additional savings can be
346achieved. The cost-benefit analysis shall compare the costs and
347savings estimates provided by the Northwest Regional Data
348Center, the Northwood Shared Resource Center, and the Southwood
349Shared Resource Center for the consolidation of the College
350Center for Library Automation, the Florida Center for Library
351Automation, and the Department of Education to their respective
352data centers. The cost-benefit analysis shall be submitted no
353later than August 1, 2011, to the Executive Office of the
354Governor and the chairs of the House Appropriations Committee
355and the Senate Budget Committee. Any actions recommended as a
356result of the cost-benefit analysis are subject to the notice,
357review, and objection requirements of s. 216.177.
358     (c)  For consolidation during fiscal year 2011-2012 into
359the Southwood Shared Resource Center:
360     1.  The Department of Corrections no later than September
36130, 2011.
362     2.  The Department of Transportation Survey and Mapping
363Office no later than March 31, 2012.
364     3.  The Department of Transportation Burns Office Building
365no later than March 31, 2012.
366     (d)  For consolidation during fiscal year 2011-2012 into
367the Northwood Shared Resource Center:
368     1.  The Department of Transportation Motor Carrier
369Compliance Office no later than July 1, 2011.
370     2.  The Department of Highway Safety and Motor Vehicles no
371later than March 31, 2012.
372     (e)  For consolidation during fiscal year 2012-2013 into
373the Southwood Shared Resource Center:
374     1.  The Department of Community Affairs, including the
375Division of Emergency Management, no later than September 30,
3762012.
377     2.  The Department of Revenue Carlton Building and Taxworld
378Building L locations no later than September 30, 2012.
379     3.  The Department of Health Test and Development Lab and
380all remaining data center resources no later than December 31,
3812012.
382     (f)  For consolidation during fiscal year 2012-2013 into
383the Northwood Shared Resource Center:
384     1.  The Agency for Health Care Administration no later than
385July 1, 2012.
386     2.  The Department of Environmental Protection no later
387than December 31, 2012.
388     3.  The Department of Law Enforcement no later than March
38930, 2013.
390     (g)  The following agencies shall work with the Agency for
391Enterprise Information Technology to begin preliminary planning
392for consolidation of their data centers into a primary data
393center during fiscal year 2013-2014:
394     1.  The Department of the Lottery.
395     2.  The Department of Legal Affairs.
396     3.  The Fish and Wildlife Conservation Commission.
397     4.  The Executive Office of the Governor, excluding all
398resources, equipment, and applications supported within the
399Legislative Appropriations System/Planning and Budget Subsystem.
400     5.  The Department of Veterans' Affairs.
401     6.  The Department of Elderly Affairs.
402     7.  The Department of Financial Services Hartman, Larson,
403and Fletcher Buildings data centers.
404     8.  The Department of Agriculture and Consumer Services
405Agriculture Management Information Center in the Mayo Building
406and the Division of Licensing.
407     (h)  The following agencies shall work with the Agency for
408Enterprise Information Technology to begin preliminary planning
409for consolidation of their data centers into a primary data
410center during fiscal year 2014-2015:
411     1.  The Department of Health Jacksonville Lab Data Center.
412     2.  The Department of Transportation District, Toll,
413Materials Office.
414     3.  The Department of Military Affairs Camp Blanding Joint
415Training Center, Starke.
416     4.  The Department of Community Affairs Camp Blanding
417Emergency Operations Center, Starke.
418     5.  The Department of Education Division of Blind Services,
419Disaster Recovery site, Daytona Beach.
420     6.  The Department of Education Disaster Recovery site,
421Sante Fe College.
422     7.  The Department of the Lottery Disaster Recovery Backup
423Data Center, Orlando.
424     8.  The Fish and Wildlife Conservation Commission Research
425Institute, St. Petersburg.
426     9.  The Department of Children and Family Services Suncoast
427Data Center, Tampa.
428     10.  The Department of Children and Family Services Florida
429State Hospital, Chattahoochee.
430     (i)  All computing facilities as defined in s. 282.0041 or
431groups of servers remaining in an agency shall be transferred to
432a primary data center for consolidation during fiscal year 2015-
4332016 unless required to remain in the agency for specific
434business reasons.
435     (j)  All agencies consolidating data centers into a primary
436data center shall execute a new or update an existing service-
437level agreement no later than 60 days after the identified
438consolidation date, as required by s. 282.203, that specifies
439the services and levels of services the agency is to receive
440from the primary data center as a result of the consolidation.
441Any agency that is unable to execute the service-level agreement
442by the required date must submit a report to the Executive
443Office of the Governor and to the chairs of the House
444Appropriations Committee and the Senate Budget Committee within
4455 working days after such date that explains the specific issues
446preventing execution and describing the agency's plan and
447schedule for resolving the issues.
448     (k)  Beginning September 1, 2011, and every 6 months
449thereafter, until all data center consolidations are complete,
450the Agency for Enterprise Information Technology shall provide a
451status report on the implementation of consolidation required to
452be completed during the fiscal year. The report shall be
453submitted to the Executive Office of the Governor and the chairs
454of the House Appropriations Committee and the Senate Budget
455Committee. The status report shall describe:
456     1.  Whether the consolidation is on schedule, including the
457progress on achieving milestones necessary for successful and
458timely consolidation of scheduled agency data centers and
459computing facilities; and
460     2.  Risks that may affect the progress or outcomes of the
461consolidation and how such risks are being addressed, mitigated,
462or managed.
463     (l)  Each agency identified in this subsection for
464consolidation into a primary data center must submit a
465transition plan to the Agency for Enterprise Information
466Technology not later than September 1 of the fiscal year prior
467to its scheduled consolidation. Transition plans shall be
468developed in consultation with the appropriate primary data
469center and the Agency for Enterprise Information Technology and
470must include:
471     1.  An inventory of all resources of the agency data center
472being consolidated, including all hardware, software, staff,
473contracted services, and facility resources performing data
474center management and operations, security, backup and recovery,
475disaster recovery, system administration, database
476administration, system programming, job control, production
477control, print, storage, technical support, help desk, and
478managed services, excluding application development.
479     2.  A description of the level of services needed to meet
480the technical and operational requirements of the platforms
481being consolidated and a cost estimate for the primary data
482center's provision of such services.
483     3.  A description of resources for computing services
484proposed to remain in the department.
485     4.  A timetable with significant milestones for the
486completion of the consolidation.
487     5.  The fiscal year adjustments to budget categories
488currently supporting agency costs to accomplish the transfer of
489sufficient budget resources into the appropriate data processing
490category pursuant to the legislative budget request instructions
491provided in s. 216.023.
492     (m)  Each primary data center shall develop a transition
493plan for absorbing the transfer of agency data center resources
494based upon the timetables for transition as provided in this
495subsection. The plan shall be submitted to the Agency for
496Enterprise Information Technology no later than September 30 of
497the fiscal year prior to the scheduled consolidation. Each plan
498shall include:
499     1.  An estimate of the cost of providing data center
500services for each agency scheduled for consolidation.
501     2.  A staffing plan that identifies the projected staffing
502needs and requirements based on the estimated workload
503identified in the agency transition plans.
504     3.  An analysis of the cost impacts to existing agency
505customers resulting from the planned consolidations.
506     4.  The fiscal year adjustments to budget categories to
507absorb the transfer of agency data center resources pursuant to
508the legislative budget request instructions provided in s.
509216.023.
510     5.  A description of any issues that must be resolved to
511accomplish all consolidations required during the fiscal year as
512efficiently and effectively as possible.
513     (n)  The Agency for Enterprise Information Technology shall
514develop a comprehensive transition plan, which shall be
515submitted no later than October 15 of the fiscal year prior to
516the scheduled consolidations to the Executive Office of the
517Governor and the chairs of the House Appropriations Committee
518and the Senate Budget Committee. The comprehensive transition
519plan shall be developed in consultation with the agencies
520submitting their agency transition plans and the affected
521primary data center. The comprehensive transition plan shall
522include:
523     1.  Recommendations for accomplishing the proposed
524consolidations as efficiently and effectively as possible with
525minimal disruption to the agency's business processes.
526     2.  Strategies to minimize risks associated with any of the
527proposed consolidations.
528     3.  A compilation of the agency transition plans scheduled
529for consolidation in the following fiscal year.
530     4.  Revisions to any budget adjustments provided in the
531agency or primary data center transition plans pursuant to the
532legislative budget request instructions provided in s. 216.023.
533     (5)(4)  AGENCY LIMITATIONS.-
534     (a)  Unless authorized by the Legislature or as provided in
535paragraphs (b) and (c), a state agency may not:
536     1.  Create a new computing facility or data center, or
537expand the capability to support additional computer equipment
538in an existing computing facility or nonprimary data center, or
539purchase equipment or other resources necessary to expand the
540capabilities of the agency data center;
541     2.  Expend funds prior to the agency's scheduled
542consolidation into a primary data center for the purchase or
543modification of hardware or operations software that do not
544comply with the standards established for efficient
545consolidation and without consultation with the primary data
546center;
547     3.2.  Transfer existing computer services to a nonprimary
548data center or computing facility, including outsourced computer
549service providers;
550     4.3.  Terminate services with a primary data center or
551transfer services between primary data centers without giving
552written notice of intent to terminate or transfer services 180
553days before such termination or transfer and completing a cost-
554benefit analysis that documents that the requested transfer will
555not increase the agency's data center costs; or
556     5.4.  Initiate a new computer service if it does not
557currently have an internal data center except with a primary
558data center.
559     (b)  Exceptions to the limitations in subparagraphs (a)1.,
5602., 3., and 5. 4. may be granted by the Agency for Enterprise
561Information Technology if there is insufficient capacity in a
562primary data center to absorb the workload associated with
563agency computing services.
564     1.  A request for an exception must be submitted in writing
565to the Agency for Enterprise Information Technology. The agency
566must accept, accept with conditions, or deny the request within
56760 days after receipt of the written request. The agency's
568decision is not subject to chapter 120.
569     2.  At a minimum, the agency may not approve a request
570unless it includes:
571     a.  Documentation approved by the primary data center's
572board of trustees which confirms that the center cannot meet the
573capacity requirements of the agency requesting the exception
574within the current fiscal year.
575     b.  A description of the capacity requirements of the
576agency requesting the exception.
577     c.  Documentation from the agency demonstrating why it is
578critical to the agency's mission that the expansion or transfer
579must be completed within the fiscal year rather than when
580capacity is established at a primary data center.
581     (c)  Exceptions to subparagraph (a)4.3. may be granted by
582the board of trustees of the primary data center if the
583termination or transfer of services can be absorbed within the
584current cost-allocation plan.
585     (d)  Upon the termination of or transfer of agency
586computing services from the primary data center, the primary
587data center shall require information sufficient to determine
588compliance with this section. If a primary data center
589determines that an agency is in violation of this section, it
590shall report the violation to the Agency for Enterprise
591Information Technology.
592     (6)(5)  RULES.-The Agency for Enterprise Information
593Technology is authorized to adopt rules pursuant to ss.
594120.536(1) and 120.54 to administer the provisions of this part
595relating to the state data center system including the primary
596data centers.
597     Section 6.  Subsection (1) and paragraph (a) of subsection
598(2) of section 282.203, Florida Statutes, are amended to read:
599     282.203  Primary data centers.-
600     (1)  DATA CENTER DUTIES.-Each primary data center shall:
601     (a)  Serve customer entities as an information-system
602utility.
603     (b)  Cooperate with customer entities to offer, develop,
604and support the services and applications as defined and
605provided by the center's board of trustees and customer
606entities.
607     (c)  Comply with standards and rules adopted by the Agency
608for Enterprise Information Technology, pursuant to this section,
609and coordinate with the agency in the consolidation of data
610centers.
611     (d)  Provide transparent financial statements to customer
612entities, the center's board of trustees, and the Agency for
613Enterprise Information Technology. The financial statements
614shall be provided as follows:
615     1.  Annually, by July 30 for the current fiscal year and by
616December 1 for the subsequent fiscal year, the data center must
617provide the total annual budgeted costs by major expenditure
618category, including, but not limited to, salaries, expense,
619operating capital outlay, contracted services, or other
620personnel services, which directly relate to the provision of
621each service and which separately indicate the administrative
622overhead allocated to each service.
623     2.  Annually, by July 30 for the current fiscal year and by
624December 1 for the subsequent fiscal year, the data center must
625provide total projected billings for each customer entity which
626are required to recover the costs of the data center.
627     3.  Annually, by January 31, the data center must provide
628updates of the financial statements required under subparagraphs
6291. and 2. for the current fiscal year.
630     4.  By February 15, for proposed legislative budget
631increases, the data center must provide updates of the financial
632statements required under subparagraphs 1. and 2. for the
633subsequent fiscal year.
634
635The financial information required under subparagraphs 1., 2.,
636and 3. must be based on current law and current appropriations.
637     (e)  Annually, by October 1, submit to the board of
638trustees cost-reduction proposals, including strategies and
639timetables for lowering customer entities' costs without
640reducing the level of services.
641     (f)  By December 31, 2010, submit organizational plans that
642minimize the annual recurring cost of center operations and
643eliminate the need for state agency customers to maintain data
644center skills and staff within their agency. The plans shall:
645     1.  Establish an efficient organizational structure
646describing the roles and responsibilities of all positions and
647business units in the centers;
648     2.  Define a human resources planning and management
649process that shall be used to make required center staffing
650decisions; and
651     3.  Develop a process for projecting staffing requirements
652based on estimated workload identified in customer agency
653service level agreements.
654     (f)(g)  Maintain the performance of the facility, which
655includes ensuring proper data backup, data backup recovery, an
656effective disaster recovery plan, and appropriate security,
657power, cooling and fire suppression, and capacity.
658     (g)(h)  Develop a business continuity plan and conduct a
659live exercise of the plan at least annually. The plan must be
660approved by the board and the Agency for Enterprise Information
661Technology.
662     (h)(i)  Enter into a service-level agreement with each
663customer entity to provide services as defined and approved by
664the board in compliance with rules of the Agency for Enterprise
665Information Technology. A service-level agreement may not have a
666term exceeding 3 years but may include an option to renew for up
667to 3 years contingent on approval by the board.
668     1.  A service-level agreement, at a minimum, must:
669     a.  Identify the parties and their roles, duties, and
670responsibilities under the agreement;
671     b.  Identify the legal authority under which the service-
672level agreement was negotiated and entered into by the parties;
673     c.  State the duration of the contractual term and specify
674the conditions for contract renewal;
675     d.  Prohibit the transfer of computing services between
676primary data center facilities without at least 180 days' notice
677of service cancellation;
678     e.  Identify the scope of work;
679     f.  Identify the products or services to be delivered with
680sufficient specificity to permit an external financial or
681performance audit;
682     g.  Establish the services to be provided, the business
683standards that must be met for each service, the cost of each
684service, and the process by which the business standards for
685each service are to be objectively measured and reported;
686     h.  Identify applicable funds and funding streams for the
687services or products under contract;
688     i.  Provide a timely billing methodology for recovering the
689cost of services provided to the customer entity;
690     j.  Provide a procedure for modifying the service-level
691agreement to address changes in projected costs of service;
692     k.  Provide that a service-level agreement may be
693terminated by either party for cause only after giving the other
694party and the Agency for Enterprise Information Technology
695notice in writing of the cause for termination and an
696opportunity for the other party to resolve the identified cause
697within a reasonable period; and
698     l.  Provide for mediation of disputes by the Division of
699Administrative Hearings pursuant to s. 120.573.
700     2.  A service-level agreement may include:
701     a.  A dispute resolution mechanism, including alternatives
702to administrative or judicial proceedings; or
703     b.  The setting of a surety or performance bond for
704service-level agreements entered into with nonstate agency
705primary data centers, which may be designated by the Agency for
706Enterprise Information Technology; or
707     b.c.  Additional terms and conditions as determined
708advisable by the parties if such additional terms and conditions
709do not conflict with the requirements of this section or rules
710adopted by the Agency for Enterprise Information Technology.
711     3.  The failure to execute a service-level agreement within
71260 days after service commencement shall, in the case of an
713existing customer entity, result in a continuation of the terms
714of the service-level agreement from the prior fiscal year,
715including any amendments that were formally proposed to the
716customer entity by the primary data center within the 3 months
717before service commencement, and a revised cost-of-service
718estimate. If a new customer entity fails to execute an agreement
719within 60 days after service commencement, the data center may
720cease services.
721     (i)(j)  Plan, design, establish pilot projects for, and
722conduct experiments with information technology resources, and
723implement enhancements in services if such implementation is
724cost-effective and approved by the board.
725     (j)(k)  Enter into a memorandum of understanding with the
726agency where the primary data center is administratively located
727which establishes the services to be provided by that agency to
728the primary data center and the cost of such services.
729     (k)(l)  Be the custodian of resources and equipment that
730are located, operated, supported, and managed by the center for
731the purposes of chapter 273, except resources and equipment
732located, operated, supported, and managed by Northwest Regional
733Data Center.
734     (l)  Assume administrative access rights to the resources
735and equipment, such as servers, network components, and other
736devices, that are consolidated into the primary data center.
737Upon the date of each consolidation specified in s. 282.201 or
738as provided in the General Appropriations Act, each agency shall
739relinquish all administrative access rights. Each primary data
740center shall provide its customer agencies with the appropriate
741level of access to applications, servers, network components,
742and other devices necessary for the agency to perform core
743business activities and functions.
744     (2)  BOARD OF TRUSTEES.-Each primary data center shall be
745headed by a board of trustees as defined in s. 20.03.
746     (a)  The members of the board shall be appointed by the
747agency head or chief executive officer of the representative
748customer entities of the primary data center and shall serve at
749the pleasure of the appointing customer entity.
750     1.  During the fiscal year prior to its consolidation into
751a primary data center and for the following full fiscal year, an
752agency shall have a single trustee having one vote on the board
753of the primary data center into which it is to consolidate,
754unless in the second year it is entitled to a greater number of
755votes as provided in subparagraphs 3. and 4. For each of the
756first 2 fiscal years that a center is in operation, membership
757shall be as provided in subparagraph 3. based on projected
758customer entity usage rates for the fiscal operating year of the
759primary data center. However, at a minimum:
760     a.  During the Southwood Shared Resource Center's first 2
761operating years, the Department of Transportation, the
762Department of Highway Safety and Motor Vehicles, the Department
763of Health, and the Department of Revenue must each have at least
764one trustee.
765     b.  During the Northwood Shared Resource Center's first
766operating year, the Department of State and the Department of
767Education must each have at least one trustee.
768     2.  Board After the second full year of operation,
769membership shall be as provided in subparagraph 3. based on the
770most recent estimate of customer entity usage rates for the
771prior year and a projection of usage rates for the first 9
772months of the next fiscal year. Such calculation must be
773completed before the annual budget meeting held before the
774beginning of the next fiscal year so that any decision to add or
775remove board members can be voted on at the budget meeting and
776become effective on July 1 of the subsequent fiscal year.
777     3.  Each customer entity that has a projected usage rate of
7784 percent or greater during the fiscal operating year of the
779primary data center shall have one trustee on the board.
780     4.  The total number of votes for each trustee shall be
781apportioned as follows:
782     a.  Customer entities of a primary data center whose usage
783rate represents 4 but less than 15 percent of total usage shall
784have one vote.
785     b.  Customer entities of a primary data center whose usage
786rate represents 15 but less than 30 percent of total usage shall
787have two votes.
788     c.  Customer entities of a primary data center whose usage
789rate represents 30 but less than 50 percent of total usage shall
790have three votes.
791     d.  A customer entity of a primary data center whose usage
792rate represents 50 percent or more of total usage shall have
793four votes.
794     e.  A single trustee having one vote shall represent those
795customer entities that represent less than 4 percent of the
796total usage. The trustee shall be selected by a process
797determined by the board.
798     Section 7.  Section 282.206, Florida Statutes, is created
799to read:
800     282.206  Northwest Regional Data Center.-Northwest Regional
801Data Center is designated as a primary data center as defined in
802s. 282.0041. The center shall be managed by a board of trustees
803as provided in s. 282.203, who shall comply with all
804requirements of that section related to the operation of the
805center and with the rules of the Agency for Enterprise
806Information Technology relating to primary data centers.
807     Section 8.  Sections 282.3055 and 282.315, Florida
808Statutes, are repealed.
809     Section 9.  Subsections (3) through (7) of section 282.318,
810Florida Statutes, are amended to read:
811     282.318  Enterprise security of data and information
812technology.-
813     (3)  The Office of Information Security within the Agency
814for Enterprise Information Technology is responsible for
815establishing rules and publishing guidelines for ensuring an
816appropriate level of security for all data and information
817technology resources for executive branch agencies. The Agency
818for Enterprise Information Technology office shall also perform
819the following duties and responsibilities:
820     (a)  Develop, and annually update by February 1, an
821enterprise information security strategic plan that includes
822security goals and objectives for the strategic issues of
823information security policy, risk management, training, incident
824management, and survivability planning.
825     (b)  Develop enterprise security rules and published
826guidelines for:
827     1.  Comprehensive risk analyses and information security
828audits conducted by state agencies.
829     2.  Responding to suspected or confirmed information
830security incidents, including suspected or confirmed breaches of
831personal information or exempt data.
832     3.  Agency security plans, including strategic security
833plans and security program plans.
834     4.  The recovery of information technology and data
835following a disaster.
836     5.  The managerial, operational, and technical safeguards
837for protecting state government data and information technology
838resources.
839     (c)  Assist agencies in complying with the provisions of
840this section.
841     (d)  Pursue appropriate funding for the purpose of
842enhancing domestic security.
843     (e)  Provide training for agency information security
844managers.
845     (f)  Annually review the strategic and operational
846information security plans of executive branch agencies.
847     (4)  To assist the Agency for Enterprise Information
848Technology Office of Information Security in carrying out its
849responsibilities, each agency head shall, at a minimum:
850     (a)  Designate an information security manager to
851administer the security program of the agency for its data and
852information technology resources. This designation must be
853provided annually in writing to the Agency for Enterprise
854Information Technology office by January 1.
855     (b)  Submit to the Agency for Enterprise Information
856Technology, office annually by July 31, the agency's strategic
857and operational information security plans developed pursuant to
858the rules and guidelines established by the Agency for
859Enterprise Information Technology office.
860     1.  The agency strategic information security plan must
861cover a 3-year period and define security goals, intermediate
862objectives, and projected agency costs for the strategic issues
863of agency information security policy, risk management, security
864training, security incident response, and survivability. The
865plan must be based on the enterprise strategic information
866security plan created by the Agency for Enterprise Information
867Technology office. Additional issues may be included.
868     2.  The agency operational information security plan must
869include a progress report for the prior operational information
870security plan and a project plan that includes activities,
871timelines, and deliverables for security objectives that,
872subject to current resources, the agency will implement during
873the current fiscal year. The cost of implementing the portions
874of the plan which cannot be funded from current resources must
875be identified in the plan.
876     (c)  Conduct, and update every 3 years, a comprehensive
877risk analysis to determine the security threats to the data,
878information, and information technology resources of the agency.
879The risk analysis information is confidential and exempt from
880the provisions of s. 119.07(1), except that such information
881shall be available to the Auditor General and the Agency for
882Enterprise Information Technology for performing postauditing
883duties.
884     (d)  Develop, and periodically update, written internal
885policies and procedures, which include procedures for notifying
886the Agency for Enterprise Information Technology office when a
887suspected or confirmed breach, or an information security
888incident, occurs. Such policies and procedures must be
889consistent with the rules and guidelines established by the
890Agency for Enterprise Information Technology office to ensure
891the security of the data, information, and information
892technology resources of the agency. The internal policies and
893procedures that, if disclosed, could facilitate the unauthorized
894modification, disclosure, or destruction of data or information
895technology resources are confidential information and exempt
896from s. 119.07(1), except that such information shall be
897available to the Auditor General and the Agency for Enterprise
898Information Technology for performing postauditing duties.
899     (e)  Implement appropriate cost-effective safeguards to
900address identified risks to the data, information, and
901information technology resources of the agency.
902     (f)  Ensure that periodic internal audits and evaluations
903of the agency's security program for the data, information, and
904information technology resources of the agency are conducted.
905The results of such audits and evaluations are confidential
906information and exempt from s. 119.07(1), except that such
907information shall be available to the Auditor General and the
908Agency for Enterprise Information Technology for performing
909postauditing duties.
910     (g)  Include appropriate security requirements in the
911written specifications for the solicitation of information
912technology and information technology resources and services,
913which are consistent with the rules and guidelines established
914by the Agency for Enterprise Information Technology office.
915     (h)  Provide security awareness training to employees and
916users of the agency's communication and information resources
917concerning information security risks and the responsibility of
918employees and users to comply with policies, standards,
919guidelines, and operating procedures adopted by the agency to
920reduce those risks.
921     (i)  Develop a process for detecting, reporting, and
922responding to suspected or confirmed security incidents,
923including suspected or confirmed breaches consistent with the
924security rules and guidelines established by the Agency for
925Enterprise Information Technology office.
926     1.  Suspected or confirmed information security incidents
927and breaches must be immediately reported to the Agency for
928Enterprise Information Technology office.
929     2.  For incidents involving breaches, agencies shall
930provide notice in accordance with s. 817.5681 and to the Agency
931for Enterprise Information Technology office in accordance with
932this subsection.
933     (5)  Each state agency shall include appropriate security
934requirements in the specifications for the solicitation of
935contracts for procuring information technology or information
936technology resources or services which are consistent with the
937rules and guidelines established by the Agency for Enterprise
938Information Technology Office of Information Security.
939     (6)  The Agency for Enterprise Information Technology may
940adopt rules relating to information security and to administer
941the provisions of this section.
942     (7)  By December 31, 2010, the Agency for Enterprise
943Information Technology shall develop, and submit to the
944Governor, the President of the Senate, and the Speaker of the
945House of Representatives a proposed implementation plan for
946information technology security. The agency shall describe the
947scope of operation, conduct costs and requirements analyses,
948conduct an inventory of all existing security information
949technology resources, and develop strategies, timeframes, and
950resources necessary for statewide migration.
951     Section 10.  Subsection (5) of section 282.34, Florida
952Statutes, is amended to read:
953     282.34  Statewide e-mail service.-A state e-mail system
954that includes the delivery and support of e-mail, messaging, and
955calendaring capabilities is established as an enterprise
956information technology service as defined in s. 282.0041. The
957service shall be designed to meet the needs of all executive
958branch agencies. The primary goals of the service are to
959minimize the state investment required to establish, operate,
960and support the statewide service; reduce the cost of current e-
961mail operations and the number of duplicative e-mail systems;
962and eliminate the need for each state agency to maintain its own
963e-mail staff.
964     (5)  In order to develop the implementation plan for the
965statewide e-mail service, the Agency for Enterprise Information
966Technology shall establish and coordinate a statewide e-mail
967project team. The agency shall also consult with and, as
968necessary, form workgroups consisting of agency e-mail
969management staff, agency chief information officers, agency
970budget directors, and other administrative staff. The statewide
971e-mail implementation plan must be submitted to the Governor,
972the President of the Senate, and the Speaker of the House of
973Representatives by July 1, 2011.
974     Section 11.  Paragraph (h) of subsection (3) and paragraph
975(b) of subsection (4) of section 287.042, Florida Statutes, are
976amended to read:
977     287.042  Powers, duties, and functions.-The department
978shall have the following powers, duties, and functions:
979     (3)  To establish a system of coordinated, uniform
980procurement policies, procedures, and practices to be used by
981agencies in acquiring commodities and contractual services,
982which shall include, but not be limited to:
983     (h)  Development, in consultation with the Agency Chief
984Information Officers Council, of procedures to be used by state
985agencies when procuring information technology commodities and
986contractual services to ensure compliance with public records
987requirements and records retention and archiving requirements.
988     (4)
989     (b)  To prescribe, in consultation with the Agency Chief
990Information Officers Council, procedures for procuring
991information technology and information technology consultant
992services which provide for public announcement and
993qualification, competitive solicitations, contract award, and
994prohibition against contingent fees. Such procedures shall be
995limited to information technology consultant contracts for which
996the total project costs, or planning or study activities, are
997estimated to exceed the threshold amount provided for in s.
998287.017, for CATEGORY TWO.
999     Section 12.  This act shall take effect July 1, 2011.


CODING: Words stricken are deletions; words underlined are additions.