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The Florida Senate

2010 Florida Statutes

Title XXXVII INSURANCE
Chapter 641 HEALTH CARE SERVICE PROGRAMS Entire Chapter
SECTION 61
Subscriber satisfaction assessment.
F.S. 641.61
641.61

Subscriber satisfaction assessment.

—

Each organization must establish systems for:

(1)

Assessing subscriber satisfaction with providers, particularly primary care physicians;

(2)

Sharing subscriber-satisfaction indicators and scores with providers;

(3)

Publicly acknowledging providers with high positive subscriber-satisfaction scores;

(4)

Addressing behaviors of providers with low subscriber-satisfaction scores; and

(5)

Assessing subscriber access and physician availability.

History.
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s. 41, ch. 96-199.