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House Bill 0761

Florida House of Representatives - 1997 HB 761 By Representative Lawson 1 A bill to be entitled 2 An act relating to the sale of used motor 3 vehicles; creating the "Used Motor Vehicle 4 Warranty Act"; providing legislative intent; 5 providing definitions; requiring express 6 warranties with respect to the sale of used 7 motor vehicles; providing exceptions; providing 8 requirements for used motor vehicle dealers in 9 honoring warranties; providing for extension of 10 warranty terms under certain circumstances; 11 providing for inability of dealer to conform 12 the motor vehicle to the warranty; providing 13 certain remedies; providing for duties of the 14 Department of Legal Affairs; providing for 15 establishment of resource center and toll-free 16 consumer number; providing liability for bad 17 faith claims; providing for application of the 18 Used Motor Vehicle Warranty Act; amending s. 19 320.27, F.S.; providing additional 20 circumstances under which the Department of 21 Highway Safety and Motor Vehicles may suspend 22 certain vehicle dealers' licenses; providing 23 for collection of a fee on each sale of a used 24 motor vehicle; providing an effective date. 25 26 Be It Enacted by the Legislature of the State of Florida: 27 28 Section 1. Short title.--Sections 1-12 of this act may 29 be cited as the "Used Motor Vehicle Warranty Act." 30 Section 2. Legislative intent.--The Legislature 31 recognizes that the procurement of a used motor vehicle is a 1 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 major consumer purchase and that a defective used motor 2 vehicle undoubtedly creates a hardship for the consumer. The 3 Legislature recognizes that a dealer has superior knowledge 4 about the structural and mechanical condition of a used motor 5 vehicle which a consumer relies upon when purchasing such 6 vehicle. The Legislature also recognizes that a dealer has 7 superior knowledge of the warranty terms arising from the sale 8 of a used motor vehicle which a consumer relies upon when 9 purchasing such vehicle. It is the intent of the Legislature 10 to provide minimum warranty rights to consumers who purchase 11 used motor vehicles from dealers in this state. It is further 12 the intent of the Legislature that a consumer receive a 13 comparable motor vehicle or a full refund when a good faith 14 warranty complaint cannot be resolved within a specified 15 period of time. However, this act does not limit or expand the 16 rights or remedies that are otherwise available to a consumer 17 under any other law. 18 Section 3. Definitions.--As used in this act, the 19 term: 20 (1) "Collateral expenses" means those additional 21 expenses incurred by the consumer as a result of acquiring the 22 motor vehicle, and all earned finance and credit charges 23 incurred by the consumer. 24 (2) "Comparable motor vehicle" means, with respect to 25 a replacement motor vehicle, a used motor vehicle similar or 26 equivalent in price to the price for which the replaced motor 27 vehicle was purchased. 28 (3) "Consumer" means any person who is not a dealer as 29 defined in s. 320.27(1)(c), Florida Statutes, excluding any 30 person who has purchased a leased vehicle as a result of the 31 2 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 exercise of a purchase option in a lease-purchase agreement 2 that has a lease term of 1 year or more. 3 (4) "Dealer" means a licensed motor vehicle dealer 4 licensed under s. 320.27(1)(c), Florida Statutes. 5 (5) "Department" means the Department of Legal 6 Affairs. 7 (6) "Incidental expenses" means those reasonable costs 8 incurred by the consumer which are directly caused by a defect 9 in or condition of the vehicle. 10 (7) "Motor vehicle" means a motor vehicle propelled by 11 power other than muscular power, which is sold in this state, 12 with a gross vehicle weight rating of less than 8,500 lbs., 13 but excludes recreational vehicles, motorcycles, mopeds, 14 traction engines, truck tractors, road rollers, trailers, and 15 semitrailers, off-road vehicles, and vehicles run only upon 16 tracks or water. 17 (8) "Purchase price" means the cash price as defined 18 in s. 520.31(1), Florida Statutes, inclusive of any net 19 allowance for a trade-in vehicle. 20 (9) "Reasonable offset for use" means an amount not 21 exceeding 10 cents per mile driven or 10 percent of the 22 purchase price, whichever is less. 23 (10) "Service contract" means a written contract to 24 perform, over a fixed period of time or for a specified 25 duration, services relating to the maintenance or repair, or 26 both, of a consumer product. 27 (11) "Used motor vehicle" means a used or secondhand 28 motor vehicle as defined in s. 320.60(13), Florida Statutes. 29 (12) "Warranty" means any undertaking in writing, 30 excluding a service contract, in connection with the sale by a 31 dealer of a used motor vehicle, to refund, repair, replace, 3 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 maintain, or take other action with respect to a used motor 2 vehicle and provided at no extra charge beyond the purchase 3 price, or any affirmation of fact or promise made by the 4 dealer in connection with the sale of a used motor vehicle to 5 a consumer upon which the consumer relied in entering into the 6 transaction. 7 Section 4. Express warranties.-- 8 (1) Each contract entered into by a dealer for the 9 sale to a consumer of a used motor vehicle pursuant to this 10 act must include an express warranty, covering the full cost 11 of both parts and labor, that the vehicle is both structurally 12 and mechanically operational and sound and will remain so for 13 at least 60 days or 3,000 miles of operation, whichever period 14 ends first, but excluding routine maintenance items and damage 15 resulting from an accident or neglect or abuse of the vehicle 16 by the consumer, and that the dealer shall repair or replace 17 any defect or condition, or at the dealer's option, accept 18 return of the used motor vehicle from the consumer and replace 19 the vehicle with a comparable motor vehicle acceptable to the 20 consumer or provide a refund of the purchase price. 21 (2) An express warranty required pursuant to this 22 section may not contain language that attempts to exclude or 23 modify the consumer's remedy for breach of an express 24 warranty. 25 (3) A dealer may not limit a warranty required by this 26 section by the use of such phrases as "fifty-fifty," "labor 27 only," "drive train only," or other words attempting to 28 disclaim the dealer's responsibility. 29 (4) The consumer may waive a warranty required by this 30 section only as to a particular defect in the vehicle which 31 4 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 the dealer has disclosed to the consumer as being defective. 2 Such waiver is not effective unless the waiver: 3 (a) Is in writing. 4 (b) Is conspicuous and in plain language. 5 (c) Identifies the particular disclosed defect in the 6 vehicle for which such warranty is to be waived. 7 (d) Is signed by both the consumer and dealer prior to 8 sale. 9 (5) This section does not apply to: 10 (a) The sale of a used motor vehicle having a purchase 11 price of less than $2,000; or 12 (b) The sale of a used motor vehicle with over 100,000 13 miles at the time of sale if the mileage is indicated in 14 writing at the time of sale. 15 16 If the true mileage of the vehicle is unknown, then only 17 paragraph (a) applies. 18 (6) Except as otherwise provided, the obligations of a 19 manufacturer under an express warranty issued by the 20 manufacturer are not diminished. The warranty created by this 21 section does not require a nonauthorized dealer to repair a 22 defect or condition if the defect or condition is covered by a 23 manufacturer's warranty, or the manufacturer otherwise agrees 24 to repair, unless the manufacturer or its agent refuses or is 25 unable to repair. Repairs by a manufacturer or dealer under 26 this subsection may be considered as repair attempts under 27 section 7. 28 Section 5. Duty of dealer.-- 29 (1) A dealer or his agent shall honor any warranty 30 required by section 4 notwithstanding the fact that the 31 warranty period has expired, if the consumer notifies the 5 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 dealer of a defect or condition within the applicable warranty 2 period. 3 (2) If a dealer does not have a repair facility, the 4 dealer shall designate a reasonably accessible facility where 5 the vehicle must be taken for repair. 6 (3) If the defect or condition occurs at a location 7 that makes it impossible or unreasonable to return the vehicle 8 to the dealer, the consumer may have the repair completed 9 elsewhere with the consent of the dealer, which consent may 10 not be unreasonably withheld. 11 (4) If a dealer fails to provide the written warranty 12 as required by section 4, the dealer is deemed to have given 13 such warranty. 14 (5) A dealer or the dealer's agent shall provide to 15 the consumer, each time a used motor vehicle is returned for 16 examination or repair under the warranty, a fully itemized, 17 legible statement or repair order indicating any test drive 18 performed and the approximate length of the test drive, any 19 diagnosis made, and all work performed on the vehicle, 20 including, but not limited to, a general description of the 21 problem reported by the consumer or an identification of the 22 defect or condition, parts and labor, the date, the odometer 23 reading when the motor vehicle was submitted for examination 24 or repair, and the date when the repair or examination was 25 completed. 26 (6) A dealer may not refuse any consumer the 27 opportunity to have an independent prepurchase inspection of 28 any used motor vehicle offered for sale. If the consumer 29 requests an inspection it shall be conducted by a person 30 chosen by the consumer, but the dealer may establish 31 6 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 reasonable conditions regarding the place, time, and extent of 2 the inspection. 3 Section 6. Extension of warranty term.-- 4 (1) The term of any warranty required by section 4 5 shall be extended by any time period during which the used 6 motor vehicle is in the possession of the dealer or the 7 dealer's agent for the purpose of repairing the used motor 8 vehicle under the terms and obligations of the warranty. 9 (2) The term of the warranty shall be extended by any 10 time period during which the consumer has requested the dealer 11 or the dealer's agent to repair the vehicle under the terms 12 and provisions of the warranty and the repairs are not made or 13 replacement parts are not available. 14 (3) The term of any such warranty shall be extended by 15 any time during which repair services are not available to the 16 consumer due to war, invasion, strike, fire, flood, or natural 17 disaster. 18 Section 7. Inability of the dealer to conform the 19 motor vehicle to the warranty.-- 20 (1) If the dealer is unable to conform the motor 21 vehicle to the terms of the warranty by curing any defect or 22 condition that substantially impairs the use, value, or safety 23 of the vehicle after a reasonable number of attempts, the 24 dealer, at the dealer's option, shall either replace the motor 25 vehicle with a comparable motor vehicle acceptable to the 26 consumer, or refund to the consumer the purchase price and all 27 reasonably incurred collateral and incidental expenses, less a 28 reasonable offset for use. A refund shall be made to the 29 consumer and lienholder of record, if any, as their interests 30 may appear. Upon receipt of such refund or replacement, the 31 consumer or lienholder must furnish to the dealer clear title 7 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 to and possession of the motor vehicle. The Department of 2 Revenue shall refund to the dealer any sales tax which the 3 dealer refunded the consumer or lienholder under this section, 4 if the dealer provides to the Department of Revenue a written 5 request for a refund and evidence that the sales tax was paid 6 when the vehicle was purchased and that the dealer refunded 7 the sales tax to the consumer or lienholder. 8 (2) It shall be presumed that there has been a 9 reasonable opportunity to correct a defect or condition within 10 the term of the warranty as set forth under section 4(1) and 11 section 6 if: 12 (a) The same defect or condition has been subject to 13 repair three or more times and such defect or condition 14 continues to exist; or 15 (b) The vehicle has been out of service by reason of 16 repair for a cumulative total of 15 or more days. 17 Section 8. Consumer remedies.-- 18 (1) Any violation of this act by a dealer for which a 19 consumer suffers any loss, constitutes a violation of chapter 20 320, Florida Statutes, for which a consumer may resort to the 21 provisions of s. 320.27, Florida Statutes, for relief. 22 (2) A consumer may file an action to recover damages 23 caused by a violation of this act. The court shall award a 24 consumer who prevails in such action damages, costs, 25 reasonable attorney's fees, and appropriate equitable relief. 26 If the consumer establishes that the dealer's failure to 27 comply with this chapter was willful, the judgment may include 28 a civil penalty which shall not exceed two times the amount of 29 actual damages. 30 31 8 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 (3) An action brought under this act must be commenced 2 within 6 months from the expiration of the warranty, or 1 year 3 from the date of purchase, whichever occurs later. 4 (4) This act does not prohibit a consumer from 5 pursuing other rights or remedies under any other law. 6 Section 9. Department duties.-- 7 (1) The Department of Legal Affairs shall establish a 8 resource center which, at a minimum, shall include a toll-free 9 number which a consumer can contact for information concerning 10 the consumer's rights or to file a complaint under this act. 11 (2) The department shall prepare brochures and other 12 educational materials to be distributed to consumers informing 13 them of their rights and remedies under this act. 14 (3) The department may contract with an independent 15 entity to perform the services pursuant to this section. 16 Section 10. Bad faith claims.--Any claim by a consumer 17 which is found by the court to have been filed in bad faith or 18 solely for the purpose of harassment shall result in the 19 consumer being liable for costs and reasonable attorney's fees 20 incurred by the dealer, as a direct result of the bad faith 21 claim. 22 Section 11. Certain agreements void.--Except as 23 otherwise provided in this act, any agreement entered into by 24 a consumer that waives, limits, or disclaims the rights set 25 forth in this act is void as contrary to public policy. 26 Section 12. Unfair or deceptive trade practice.--A 27 violation by a dealer of this act is an unfair and deceptive 28 trade practice as defined in part II of chapter 501, Florida 29 Statutes. 30 31 9 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 Section 13. The Used Motor Vehicle Warranty Act 2 applies to used motor vehicles sold in this state on or after 3 January 1, 1998. 4 Section 14. Paragraphs (v), (w), and (x) are added to 5 subsection (9) of section 320.27, Florida Statutes, 1996 6 Supplement, to read: 7 320.27 Motor vehicle dealers.-- 8 (9) DENIAL, SUSPENSION, OR REVOCATION.--The department 9 may deny, suspend, or revoke any license issued hereunder or 10 under the provisions of s. 320.77 or s. 320.771, upon proof 11 that a licensee has failed to comply with any of the following 12 provisions with sufficient frequency so as to establish a 13 pattern of wrongdoing on the part of the licensee: 14 (v) Any violation of the terms of the Used Motor 15 Vehicle Warranty Act. 16 (w) Failure to comply with a court decision rendered 17 pursuant to the Used Motor Vehicle Warranty Act, irrespective 18 of whether the failure occurs with sufficient frequency so as 19 to establish a pattern of wrongdoing on the part of the 20 licensee. 21 (x) Failure to display the Buyer's Guide set forth in 22 Title 16, Code of Federal Regulations, Part 455. 23 Section 15. Fees.--A $1 fee shall be collected by a 24 motor vehicle dealer from the consumer at the consummation of 25 the sale of a used motor vehicle. Such fees shall be remitted 26 to the county tax collector acting as agent for the 27 department. All fees shall be transferred to the Department 28 of Legal Affairs for deposit into the Motor Vehicle Warranty 29 Trust Fund. 30 Section 16. This act shall take effect January 1, 31 1998. 10 CODING: Words stricken are deletions; words underlined are additions. Florida House of Representatives - 1997 HB 761 113-241B-97 1 ***************************************** 2 HOUSE SUMMARY 3 Creates the "Used Motor Vehicle Warranty Act." Requires 4 express warranties with respect to the sale of used motor vehicles and provides requirements for used motor vehicle 5 dealers in honoring warranties. Provides for duties of the Department of Legal Affairs. Provides for 6 establishment of a resource center and a toll-free consumer number. Provides additional circumstances under 7 which the Department of Highway Safety and Motor Vehicles may suspend vehicle dealers' licenses. Provides for 8 collection of a $1 fee on each sale of a used motor vehicle to be deposited into the Motor Vehicle Warranty 9 Trust Fund. See bill for details. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 11