House Bill hb1879c1

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    Florida House of Representatives - 2001             CS/HB 1879

        By the Fiscal Responsibility Council and Committee on
    Elder & Long-Term Care and Representatives Green and Murman





  1                      A bill to be entitled

  2         An act relating to long-term care; amending s.

  3         400.0073, F.S., relating to state and local

  4         ombudsman council investigations; requiring

  5         ombudsman verification and reporting of nursing

  6         home staff on duty and the posting thereof;

  7         providing penalty for refusal of a nursing home

  8         or assisted living facility to allow entry to

  9         an ombudsman; amending s. 400.021, F.S.;

10         revising definitions; defining "controlling

11         interest" and "voluntary board member";

12         creating s. 400.0223, F.S.; requiring nursing

13         homes to allow electronic monitoring of

14         residents in their rooms; requiring posting of

15         notice; providing facility requirements;

16         providing penalties; amending s. 400.023, F.S.;

17         providing for election of survival damages,

18         wrongful death damages, or recovery for

19         negligence; providing for attorney's fees for

20         injunctive relief or administrative remedy;

21         providing that ch. 766, F.S., does not apply to

22         actions under this section; providing burden of

23         proof; providing that a violation of a right is

24         not negligence per se; prescribing the duty of

25         care; prescribing a nurse's duty of care;

26         eliminating presuit provisions; eliminating the

27         requirement for presuit mediation; requiring a

28         copy of complaint to be served to the Agency

29         for Health Care Administration; creating s.

30         400.0233, F.S.; providing for presuit notice;

31         prohibiting the filing of suit for a specified

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  1         time; requiring a response to the notice;

  2         tolling the statute of limitations; limiting

  3         discovery of presuit investigation documents;

  4         limiting liability of presuit investigation

  5         participants; authorizing the obtaining of

  6         opinions from a nurse or doctor; authorizing

  7         the obtaining of unsworn statements;

  8         authorizing discovery of relevant documents;

  9         prescribing the time for acceptance of

10         settlement offers; requiring mediation;

11         prescribing the time to file suit; creating s.

12         400.0234, F.S.; requiring the availability of

13         facility records for presuit investigation;

14         specifying the records to be made available;

15         specifying what constitutes evidence of failure

16         to make records available in good faith;

17         specifying the consequences of such failure;

18         creating s. 400.0235, F.S.; providing that the

19         provisions of s. 768.21(8), F.S., do not apply

20         to actions under part II of ch. 400, F.S.;

21         creating s. 400.0236, F.S.; providing a statute

22         of limitations; providing a statute of

23         limitations when there is fraudulent

24         concealment or intentional misrepresentation of

25         fact; providing for application of the statute

26         of limitation to accrued actions; creating s.

27         400.0237, F.S.; requiring evidence of the basis

28         for punitive damages; prohibiting discovery

29         relating to financial worth; providing for

30         proof of punitive damages; defining the terms

31         "intentional misconduct" and "gross

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  1         negligence"; prescribing criteria governing

  2         employers' liability for punitive damages;

  3         providing for the remedial nature of

  4         provisions; creating s. 400.0238, F.S.;

  5         prescribing limits on the amount of punitive

  6         damages; providing for the calculation of

  7         attorney's fees; amending s. 768.735, F.S.;

  8         providing that the section is inapplicable to

  9         actions brought under ch. 400, F.S.; amending

10         s. 415.1111, F.S.; limiting actions against

11         nursing homes and assisted living facilities;

12         amending s. 400.071, F.S.; revising

13         requirements and providing additional

14         requirements for application for a nursing home

15         license; amending s. 400.102, F.S.; providing

16         additional grounds for administrative or other

17         actions against a nursing home; amending s.

18         400.118, F.S.; requiring agency staff to verify

19         and report staff on duty at a nursing home;

20         providing requirements for resident

21         comprehensive assessment, plan of care, and

22         treatment and services; providing for a

23         resident's incapacity or refusal with regard to

24         the plan of care; creating s. 400.1183, F.S.;

25         requiring nursing homes to have a grievance

26         procedure for residents; providing

27         requirements; requiring recordkeeping and

28         reports to the agency; providing for agency

29         investigations; providing a penalty for

30         noncompliance; amending s. 400.121, F.S.;

31         revising a penalty for violations of pt. II of

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  1         ch. 400, F.S.; providing additional grounds for

  2         denial of a nursing home licensure application;

  3         providing for review of administrative

  4         proceedings challenging agency licensure

  5         enforcement actions; amending s. 400.141, F.S.;

  6         providing qualifications for nursing home

  7         medical directors and nursing personnel;

  8         requiring sufficient nursing staff; requiring a

  9         comprehensive resident assessment; requiring

10         daily charting of certain care delivered;

11         requiring report of management agreements;

12         requiring report of staff ratios, turnover, and

13         stability, and bed vacancies; creating s.

14         400.1413, F.S.; requiring nursing homes to

15         establish internal risk management and quality

16         assurance programs; providing requirements for

17         implementation; defining "adverse incident";

18         requiring reports to the agency; providing

19         agency access to facility records, review of

20         incidents and programs, and report to

21         regulatory boards; limiting liability of risk

22         managers; amending s. 400.1415, F.S.; providing

23         for administrative penalties or a moratorium on

24         admissions for a nursing home where alteration

25         of records has occurred; requiring reporting;

26         requiring referral of personnel for

27         disciplinary action; amending s. 400.19, F.S.;

28         providing for quarterly onsite review of

29         facilities with a conditional licensure status;

30         amending s. 400.191, F.S.; requiring facility

31         posting of the Florida Nursing Home Guide Watch

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  1         List; amending s. 400.211, F.S.; revising

  2         qualifications for temporary employment of

  3         nursing assistants; providing performance

  4         review and inservice training requirements for

  5         certified nursing assistants; amending s.

  6         400.23, F.S.; deleting obsolete language and

  7         references; deleting requirement for review of

  8         local emergency management plans; providing for

  9         agency rules relating to consumer satisfaction

10         surveys, posting of reports and records, and

11         quality assurance and risk management;

12         specifying minimum nursing home staffing

13         requirements; providing a moratorium on

14         admissions for certain failure to comply with

15         minimum staffing requirements; providing a

16         penalty; revising provisions relating to

17         deficient practices and classifications

18         thereof; revising penalties; providing an

19         exemption from certain minimum staffing

20         requirements; requiring a report; amending s.

21         400.241, F.S.; providing a cross reference;

22         providing a penalty; amending s. 400.407, F.S.;

23         correcting a cross reference; amending s.

24         400.426, F.S.; requiring a daily record of care

25         of residents; providing for access to and

26         maintenance of such records; amending s.

27         400.428, F.S.; revising requirement for notice

28         of a resident's relocation or termination from

29         a facility; providing a penalty; amending s.

30         400.429, F.S.; providing for election of

31         survival damages, wrongful death damages, or

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  1         recovery for negligence; providing for

  2         attorney's fees for injunctive relief or

  3         administrative remedy; providing that ch. 766,

  4         F.S., does not apply to actions under this

  5         section; prescribing the burden of proof;

  6         providing that a violation of a right is not

  7         negligence per se; prescribing the duty of

  8         care; prescribing a nurse's duty of care;

  9         eliminating presuit provisions; eliminating the

10         requirement for presuit mediation; requiring a

11         copy of complaint to be served to the agency;

12         creating s. 400.4293, F.S.; providing for

13         presuit notice; prohibiting the filing of suit

14         for a specified time; requiring a response to

15         the notice; tolling the statute of limitations;

16         limiting the discovery of presuit investigation

17         documents; limiting liability of presuit

18         investigation participants; authorizing the

19         obtaining of opinions from a nurse or doctor;

20         authorizing the obtaining of unsworn

21         statements; authorizing discovery of relevant

22         documents; prescribing a time for acceptance of

23         settlement offers; requiring mediation;

24         prescribing the time to file suit; creating s.

25         400.4294, F.S.; requiring the availability of

26         facility records for presuit investigation;

27         specifying the records to be made available;

28         specifying what constitutes evidence of failure

29         to make records available in good faith;

30         specifying the consequences of such failure;

31         creating s. 400.4295, F.S.; providing that the

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  1         provisions of s. 768.21(8), F.S., do not apply

  2         to actions under part III of ch. 400, F.S.;

  3         creating s. 400.4296, F.S.; providing a statute

  4         of limitations; providing a statute of

  5         limitations when there is fraudulent

  6         concealment or intentional misrepresentation of

  7         fact; providing for application of the statute

  8         of limitation to accrued actions; creating s.

  9         400.4297, F.S.; requiring evidence of the basis

10         for punitive damages; prohibiting discovery

11         relating to financial worth; providing for

12         proof of punitive damages; defining the terms

13         "intentional misconduct" and "gross

14         negligence"; prescribing criteria governing

15         employers' liability for punitive damages;

16         providing for the remedial nature of

17         provisions; creating s. 400.4298, F.S.;

18         providing limits on the amount of punitive

19         damages; providing for the calculation of

20         attorney's fees; creating s. 400.449, F.S.;

21         providing penalties for altering, defacing, or

22         falsifying records of an assisted living

23         facility; amending s. 430.708, F.S.; deleting a

24         provision relating to certificate-of-need

25         calculations for nursing home beds pursuant to

26         Medicaid community diversion pilot projects;

27         amending s. 430.709, F.S.; providing

28         requirements for contracts for independent

29         evaluation of long-term care community

30         diversion projects; transferring responsibility

31         from the Department of Elderly Affairs to the

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  1         agency; requiring reports to the agency and

  2         Legislature; amending s. 435.04, F.S.; deleting

  3         obsolete language; amending s. 464.201, F.S.;

  4         revising definition of "approved training

  5         program" for nursing assistants; amending s.

  6         464.2085, F.S.; directing the Council on

  7         Certified Nursing Assistants to develop

  8         advanced competency designations for certified

  9         nursing assistants; amending ss. 101.655,

10         397.405, and 400.0069, F.S.; correcting cross

11         references; requiring the Auditor General

12         develop a standard chart of accounts for

13         Medicaid long-term care provider cost

14         reporting; requiring implementation by the

15         agency by a specified date; requiring the

16         agency to amend the Medicaid Title XIX

17         Long-Term Care Reimbursement Plan to include

18         specified provisions; directing the Board of

19         Nursing to provide for commendation of certain

20         professional nurses; requiring wage and benefit

21         increases for nursing home direct care staff;

22         requiring a report; reenacting s. 400.021(11),

23         F.S., relating to the definition of "nursing

24         home bed"; reenacting s. 400.0225, F.S.,

25         relating to consumer satisfaction surveys;

26         reenacting s. 400.0255(3) and (8), F.S.,

27         relating to discharge or transfer of residents;

28         reenacting s. 400.141(4) and (5), F.S.,

29         relating to the repackaging of residents'

30         medication and access to other health-related

31         services; reenacting s. 400.191(2) and (6),

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  1         F.S., relating to requirements for providing

  2         information to consumers; reenacting s.

  3         400.23(5), F.S., relating to rules for

  4         standards of care for persons under 21 years of

  5         age residing in nursing home facilities;

  6         reenacting s. 400.235(3)(a), (4), (5)(e), and

  7         (9), F.S., and reenacting the repeal of s.

  8         400.235(5)(h), F.S., 1999, relating to

  9         designation under the nursing home Gold Seal

10         Program; reenacting s. 400.962(1), F.S.,

11         relating to requirement for licensure under pt.

12         XI of ch. 400, F.S.; reenacting s. 397.405(2),

13         F.S., relating to a cross reference; reenacting

14         s. 10 of ch. 2000-350, Laws of Florida,

15         relating to requirements for a study of the use

16         of automated medication dispensing machines in

17         nursing facilities and for demonstration

18         projects and a report; providing legislative

19         intent; repealing subsection (1) of section 71

20         of chapter 98-171, Laws of Florida; abrogating

21         repeal of certain background screening

22         requirements; providing for implementation

23         contingent on specific appropriations in the

24         General Appropriations Act for such purposes;

25         providing effective dates.

26

27  Be It Enacted by the Legislature of the State of Florida:

28

29         Section 1.  Present subsection (6) of section 400.0073,

30  Florida Statutes, is amended, present subsections (5) and (6)

31  are renumbered as subsections (7) and (8), respectively, and

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  1  new subsections (5) and (6) are added to said section, to

  2  read:

  3         400.0073  State and local ombudsman council

  4  investigations.--

  5         (5)  Each time a member of an ombudsman council is in a

  6  nursing home facility to investigate a resident's complaint or

  7  to conduct an inspection, the ombudsman shall verify, record,

  8  and report to the Office of the State Long-Term Care Ombudsman

  9  the number of certified nursing assistants, the number of

10  licensed practical nurses, and the number of registered nurses

11  on duty, the date and time of the visit, and the facility

12  census at that time. The Office of the State Long-Term Care

13  Ombudsman shall maintain a record of each such ombudsman

14  report in a database, which record shall be reported to the

15  Legislature quarterly beginning on October 1, 2001.

16         (6)  Each time a member of an ombudsman council is in a

17  nursing home facility, the ombudsman shall determine whether

18  the facility is in compliance with s. 400.23(3)(a) relating to

19  daily posting of staff on duty. The ombudsman shall

20  immediately report to the agency failure by the nursing home

21  to comply with this requirement.

22         (8)(6)  An inspection may not be accomplished by

23  forcible entry. Refusal of a long-term care facility to allow

24  entry of any ombudsman council member constitutes a violation

25  of part II, part III, or part VII of this chapter. Refusal to

26  allow entry to any ombudsman council member constitutes a

27  class I deficiency under part II or part III of this chapter.

28         Section 2.  Section 400.021, Florida Statutes, is

29  amended to read:

30         400.021  Definitions.--When used in this part, unless

31  the context otherwise requires, the term:

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  1         (1)  "Administrator" means the person licensed under

  2  part II of chapter 468 individual who has the general

  3  administrative charge of a facility.

  4         (2)  "Agency" means the Agency for Health Care

  5  Administration, which is the licensing agency under this part.

  6         (3)  "Bed reservation policy" means the number of

  7  consecutive days and the number of days per year that a

  8  resident may leave the nursing home facility for overnight

  9  therapeutic visits with family or friends or for

10  hospitalization for an acute condition before the licensee may

11  discharge the resident due to his or her absence from the

12  facility.

13         (4)  "Board" means the Board of Nursing Home

14  Administrators.

15         (5)  "Controlling interest" means:

16         (a)  The applicant for licensure or a licensee;

17         (b)  A person or entity that serves as an officer of,

18  is on the board of directors of, or has a 5-percent or greater

19  ownership interest in the management company or other entity,

20  related or unrelated, which the applicant or licensee may

21  contract with to operate the facility; or

22         (c)  A person or entity that serves as an officer of,

23  is on the board of directors of, or has a 5-percent or greater

24  ownership interest in the applicant or licensee.

25

26  The term does not include a voluntary board member.

27         (6)(5)  "Custodial service" means care for a person

28  which entails observation of diet and sleeping habits and

29  maintenance of a watchfulness over the general health, safety,

30  and well-being of the aged or infirm.

31

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  1         (7)(6)  "Department" means the Department of Children

  2  and Family Services.

  3         (8)(7)  "Facility" means any institution, building,

  4  residence, private home, or other place, whether operated for

  5  profit or not, including a place operated by a county or

  6  municipality, which undertakes through its ownership or

  7  management to provide for a period exceeding 24-hour nursing

  8  care, personal care, or custodial care for three or more

  9  persons not related to the owner or manager by blood or

10  marriage, who by reason of illness, physical infirmity, or

11  advanced age require such services, but does not include any

12  place providing care and treatment primarily for the acutely

13  ill. A facility offering services for fewer than three persons

14  is within the meaning of this definition if it holds itself

15  out to the public to be an establishment which regularly

16  provides such services.

17         (9)(8)  "Geriatric outpatient clinic" means a site for

18  providing outpatient health care to persons 60 years of age or

19  older, which is staffed by a registered nurse or a physician

20  assistant.

21         (10)(9)  "Geriatric patient" means any patient who is

22  60 years of age or older.

23         (11)(10)  "Local ombudsman council" means a local

24  long-term care ombudsman council established pursuant to s.

25  400.0069, located within the Older Americans Act planning and

26  service areas.

27         (12)  "Nursing home facility" means any facility which

28  provides nursing services as defined in part I of chapter 464

29  and which is licensed according to this part.

30         (13)(11)  "Nursing home bed" or "bed" means an

31  accommodation which is ready for immediate occupancy, or is

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  1  capable of being made ready for occupancy within 48 hours,

  2  excluding provision of staffing; and which conforms to minimum

  3  space requirements, including the availability of appropriate

  4  equipment and furnishings within the 48 hours, as specified by

  5  rule of the agency, for the provision of services specified in

  6  this part to a single resident.

  7         (14)(13)  "Nursing service" means such services or acts

  8  as may be rendered, directly or indirectly, to and in behalf

  9  of a person by individuals licensed under part I of chapter

10  464 as defined in s. 464.003.

11         (15)(14)  "Planning and service area" means the

12  geographic area in which the Older Americans Act programs are

13  administered and services are delivered by the Department of

14  Elderly Affairs.

15         (16)(15)  "Respite care" means admission to a nursing

16  home for the purpose of providing a short period of rest or

17  relief or emergency alternative care for the primary caregiver

18  of an individual receiving care at home who, without

19  home-based care, would otherwise require institutional care.

20         (17)(16)  "Resident care plan" means a written plan

21  developed, maintained, and reviewed not less than quarterly by

22  a registered nurse, with participation from other facility

23  staff and the resident or his or her designee or legal

24  representative, which includes a comprehensive assessment of

25  the needs of an individual resident, a listing of services

26  provided within or outside the facility to meet those needs,

27  and an explanation of service goals.

28         (18)(17)  "Resident designee" means a person, other

29  than the owner, administrator, or employee of the facility,

30  designated in writing by a resident or a resident's guardian,

31

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  1  if the resident is adjudicated incompetent, to be the

  2  resident's representative for a specific, limited purpose.

  3         (19)(18)  "State ombudsman council" means the State

  4  Long-Term Care Ombudsman Council established pursuant to s.

  5  400.0067.

  6         (20)  "Voluntary board member" means a director of a

  7  not-for-profit corporation or organization who serves solely

  8  in a voluntary capacity for the corporation or organization,

  9  receives no remuneration for his or her services on the board

10  of directors, and has no financial interest in the corporation

11  or organization. A person shall be recognized by the agency as

12  a voluntary board member upon submission of a statement, on a

13  form provided by the agency, affirming that the requirements

14  of this subsection are satisfied by the director and the

15  not-for-profit corporation or organization.

16         Section 3.  Effective January 1, 2002, section

17  400.0223, Florida Statutes, is created to read:

18         400.0223  Resident's right to have electronic

19  monitoring devices; requirements; penalties.--

20         (1)  A nursing home facility shall permit a resident or

21  legal representative of the resident to monitor the resident

22  through the use of electronic monitoring devices in the

23  resident's room. For the purposes of this section, "electronic

24  monitoring device" includes a video surveillance camera, an

25  audio device, a video telephone, and an Internet video

26  surveillance device.

27         (2)  A nursing home facility shall require the resident

28  or legal representative to post a notice on the door of the

29  resident's room where an electronic monitoring device is in

30  use. The notice must state that the room is being monitored by

31  an electronic monitoring device.

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  1         (3)  Monitoring conducted under this section shall:

  2         (a)  Be noncompulsory and at the election of the

  3  resident or legal representative of the resident.

  4         (b)  Be funded by the resident or legal representative

  5  of the resident.

  6         (c)  Protect the privacy rights of other residents and

  7  visitors to the nursing home facility to the extent reasonably

  8  possible.

  9         (4)  It shall be a violation of this part for a nursing

10  home facility to refuse to admit an individual to the facility

11  or to remove a resident from the facility because of a request

12  for electronic monitoring.

13         (5)  A nursing home facility shall make reasonable

14  physical accommodation for electronic monitoring by providing

15  a reasonably secure place to mount the electronic monitoring

16  device and access to power sources.

17         (6)  A nursing home facility shall inform a resident or

18  legal representative of the resident's right to electronic

19  monitoring.

20         (7)  A nursing home facility may request a resident or

21  legal representative to conduct electronic monitoring within

22  plain view.

23         (8)  The facility administrator may require a resident

24  or legal representative who wishes to install an electronic

25  monitoring device to make the request in writing.

26         (9)  Subject to the Florida Rules of Evidence, a tape

27  created through the use of electronic monitoring shall be

28  admissible in either a civil or criminal action brought in a

29  Florida court.

30

31

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  1         (10)(a)  A licensee who operates a nursing home

  2  facility in violation of this section is subject to a fine not

  3  exceeding $500 per violation per day pursuant to s. 400.102.

  4         (b)  A person who willfully and without the consent of

  5  a resident or legal representative hampers, obstructs, tampers

  6  with, or destroys an electronic monitoring device or tape

  7  commits a misdemeanor of the first degree, punishable as

  8  provided in s. 775.082 or s. 775.083.

  9         Section 4.  Effective July 1, 2001, and applying to

10  causes of action accruing on or after that date, section

11  400.023, Florida Statutes, is amended to read:

12         400.023  Civil enforcement.--

13         (1)  Any resident whose rights as specified in this

14  part are violated deprived or infringed upon shall have a

15  cause of action for long-term care facility negligence against

16  any licensee responsible for the violation.  The action may be

17  brought by the resident or his or her guardian, by a person or

18  organization acting on behalf of a resident with the consent

19  of the resident or his or her guardian, or by the personal

20  representative of the estate of a deceased resident regardless

21  of the cause of death. If the action alleges a claim for the

22  resident's rights or for negligence that caused the death of

23  the resident, the claimant shall be required to elect either

24  survival damages pursuant to s. 46.021 or wrongful death

25  damages pursuant to s. 768.21 when the cause of death resulted

26  from the deprivation or infringement of the decedent's rights.

27  If the action alleges a claim for the resident's rights or for

28  negligence that did not cause the death of the resident, the

29  personal representative of the estate may recover damages for

30  the negligence that caused injury to the resident. The action

31  may be brought in any court of competent jurisdiction to

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  1  enforce such rights and to recover actual and punitive damages

  2  for any violation of deprivation or infringement on the rights

  3  of a resident or for negligence. Any resident who prevails in

  4  seeking injunctive relief or a claim for an administrative

  5  remedy is entitled to recover the costs of the action, and a

  6  reasonable attorney's fee assessed against the defendant not

  7  to exceed $25,000. Fees shall be awarded solely for the

  8  injunctive or administrative relief and not for any claim or

  9  action for damages, whether such claim or action is brought

10  together with a request for an injunction or administrative

11  relief or as a separate action, except as provided under s.

12  768.79 or the Florida Rules of Civil Procedure. Sections

13  400.023-400.0238 provide the exclusive remedy for a cause of

14  action for recovery of damages for the personal injury or

15  death of a nursing home resident arising out of negligence or

16  violation of rights specified in s. 400.022.  This section

17  shall not be construed as precluding theories of recovery not

18  arising out of negligence or s. 400.022 that are available to

19  a resident or to the agency.  The provisions of chapter 766 do

20  not apply to any cause of action brought under ss.

21  400.023-400.0238.   Any plaintiff who prevails in any such

22  action may be entitled to recover reasonable attorney's fees,

23  costs of the action, and damages, unless the court finds that

24  the plaintiff has acted in bad faith, with malicious purpose,

25  and that there was a complete absence of a justiciable issue

26  of either law or fact.  Prevailing defendants may be entitled

27  to recover reasonable attorney's fees pursuant to s. 57.105.

28  The remedies provided in this section are in addition to and

29  cumulative with other legal and administrative remedies

30  available to a resident and to the agency.

31

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  1         (2)  In any claim for long-term care facility

  2  negligence causing injury to or the death of a resident, the

  3  claimant shall have the burden of proving, by a preponderance

  4  of the evidence, that:

  5         (a)  The defendant owed a duty to the resident;

  6         (b)  The defendant breached the duty to the resident;

  7         (c)  The breach of the duty is a legal cause of loss,

  8  injury, death, or damage to the resident; and

  9         (d)  The resident sustained loss, injury, death, or

10  damage as a result of the breach.

11

12  Nothing in this part shall be interpreted to create strict

13  liability. A violation of the rights set forth in s. 400.022

14  or in any other standard or guidelines specified in this part

15  or in any applicable administrative standard or guidelines of

16  this state or a federal regulatory agency shall be evidence of

17  negligence but shall not be considered negligence per se.

18         (2)  Attorneys' fees shall be based on the following

19  criteria:

20         (a)  The time and labor required;

21         (b)  The novelty and difficulty of the questions;

22         (c)  The skill requisite to perform the legal service

23  properly;

24         (d)  The preclusion of other employment by the attorney

25  due to the acceptance of the case;

26         (e)  The customary fee;

27         (f)  Whether the fee is fixed or contingent;

28         (g)  The amount involved or the results obtained;

29         (h)  The experience, reputation, and ability of the

30  attorneys;

31         (i)  The costs expended to prosecute the claim;

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  1         (j)  The type of fee arrangement between the attorney

  2  and the client;

  3         (k)  Whether the relevant market requires a contingency

  4  fee multiplier to obtain competent counsel;

  5         (l)  Whether the attorney was able to mitigate the risk

  6  of nonpayment in any way.

  7         (3)  In any claim for long-term care facility

  8  negligence, a licensee, person, or entity shall have a duty to

  9  exercise reasonable care.  Reasonable care is that degree of

10  care which a reasonably careful licensee, person, or entity

11  would use under like circumstances.

12         (4)  In any claim for long-term care facility

13  negligence, a nurse licensed under part I of chapter 464 shall

14  have the duty to exercise care consistent with the prevailing

15  professional standard of care for a nurse. The prevailing

16  professional standard of care for a nurse shall be that level

17  of care, skill, and treatment which, in light of all relevant

18  surrounding circumstances, is recognized as acceptable and

19  appropriate by reasonably prudent similar nurses.

20         (5)(3)  A licensee shall not be liable for the medical

21  negligence of any physician rendering care or treatment to the

22  resident except for the administrative services of a medical

23  director as required in this part.  Nothing in this subsection

24  shall be construed to protect a licensee, person, or entity

25  from liability for failure to provide a resident with

26  appropriate observation, assessment, nursing diagnosis,

27  planning, intervention, and evaluation of care by nursing

28  staff.

29         (6)  The resident or the resident's legal

30  representative shall serve a copy of any complaint alleging,

31  in whole or in part, the violation of any rights specified in

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  1  this part to the Agency for Health Care Administration at the

  2  time of filing the initial complaint with the clerk of the

  3  court for the county in which the action is pursued.

  4         (4)  Claimants alleging a deprivation or infringement

  5  of adequate and appropriate health care pursuant to s.

  6  400.022(1)(k) which resulted in personal injury to or the

  7  death of a resident shall conduct an investigation which shall

  8  include a review by a licensed physician or registered nurse

  9  familiar with the standard of nursing care for nursing home

10  residents pursuant to this part.  Any complaint alleging such

11  a deprivation or infringement shall be accompanied by a

12  verified statement from the reviewer that there exists reason

13  to believe that a deprivation or infringement occurred during

14  the resident's stay at the nursing home.  Such opinion shall

15  be based on records or other information available at the time

16  that suit is filed.  Failure to provide records in accordance

17  with the requirements of this chapter shall waive the

18  requirement of the verified statement.

19         (5)  For the purpose of this section, punitive damages

20  may be awarded for conduct which is willful, wanton, gross or

21  flagrant, reckless, or consciously indifferent to the rights

22  of the resident.

23         (6)  To recover attorney's fees under this section, the

24  following conditions precedent must be met:

25         (a)  Within 120 days after the filing of a responsive

26  pleading or defensive motion to a complaint brought under this

27  section and before trial, the parties or their designated

28  representatives shall meet in mediation to discuss the issues

29  of liability and damages in accordance with this paragraph for

30  the purpose of an early resolution of the matter.

31

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  1         1.  Within 60 days after the filing of the responsive

  2  pleading or defensive motion, the parties shall:

  3         a.  Agree on a mediator. If the parties cannot agree on

  4  a mediator, the defendant shall immediately notify the court,

  5  which shall appoint a mediator within 10 days after such

  6  notice.

  7         b.  Set a date for mediation.

  8         c.  Prepare an order for the court that identifies the

  9  mediator, the scheduled date of the mediation, and other terms

10  of the mediation. Absent any disagreement between the parties,

11  the court may issue the order for the mediation submitted by

12  the parties without a hearing.

13         2.  The mediation must be concluded within 120 days

14  after the filing of a responsive pleading or defensive motion.

15  The date may be extended only by agreement of all parties

16  subject to mediation under this subsection.

17         3.  The mediation shall be conducted in the following

18  manner:

19         a.  Each party shall ensure that all persons necessary

20  for complete settlement authority are present at the

21  mediation.

22         b.  Each party shall mediate in good faith.

23         4.  All aspects of the mediation which are not

24  specifically established by this subsection must be conducted

25  according to the rules of practice and procedure adopted by

26  the Supreme Court of this state.

27         (b)  If the parties do not settle the case pursuant to

28  mediation, the last offer of the defendant made at mediation

29  shall be recorded by the mediator in a written report that

30  states the amount of the offer, the date the offer was made in

31  writing, and the date the offer was rejected. If the matter

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  1  subsequently proceeds to trial under this section and the

  2  plaintiff prevails but is awarded an amount in damages,

  3  exclusive of attorney's fees, which is equal to or less than

  4  the last offer made by the defendant at mediation, the

  5  plaintiff is not entitled to recover any attorney's fees.

  6         (c)  This subsection applies only to claims for

  7  liability and damages and does not apply to actions for

  8  injunctive relief.

  9         (d)  This subsection applies to all causes of action

10  that accrue on or after October 1, 1999.

11         (7)  Discovery of financial information for the purpose

12  of determining the value of punitive damages may not be had

13  unless the plaintiff shows the court by proffer or evidence in

14  the record that a reasonable basis exists to support a claim

15  for punitive damages.

16         (8)  In addition to any other standards for punitive

17  damages, any award of punitive damages must be reasonable in

18  light of the actual harm suffered by the resident and the

19  egregiousness of the conduct that caused the actual harm to

20  the resident.

21         Section 5.  Effective July 1, 2001, and applying to

22  causes of action accruing on or after that date, section

23  400.0233, Florida Statutes, is created to read:

24         400.0233  Presuit notice; investigation; notification

25  of violation of resident's rights or alleged negligence;

26  claims evaluation procedure; informal discovery; review.--

27         (1)  As used in this section, the term:

28         (a)  "Claim for long-term care facility negligence"

29  means a negligence claim alleging injury to or the death of a

30  resident arising out of an asserted violation of the rights of

31

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  1  a resident under s. 400.022 or an asserted deviation from the

  2  applicable standard of care.

  3         (b)  "Insurer" means any self-insurer authorized under

  4  s. 627.357, liability insurance carrier, joint underwriting

  5  association, or any uninsured prospective defendant.

  6         (2)  Prior to filing a claim for long-term care

  7  facility negligence, a claimant alleging injury to or the

  8  death of a resident shall notify each prospective defendant by

  9  certified mail, return receipt requested, of an asserted

10  violation of a resident's rights provided in s. 400.022 or

11  deviation from the standard of care. Such notification shall

12  include an identification of the rights the prospective

13  defendant has violated and the negligence alleged to have

14  caused the incident or incidents and a brief description of

15  the injuries sustained by the resident which are reasonably

16  identifiable at the time of notice. If the claimant is

17  represented by counsel, the notice shall contain a certificate

18  of counsel that counsel's reasonable investigation gave rise

19  to a good-faith belief that grounds exist for an action

20  against each prospective defendant.

21         (3)(a)  No suit may be filed for a period of 75 days

22  after notice is mailed to any prospective defendant.  During

23  the 75-day period, the prospective defendants or their

24  insurers shall conduct an evaluation of the claim to determine

25  the liability of each defendant and to evaluate the damages of

26  the claimants. Each defendant or insurer of the defendant

27  shall have a procedure for the prompt evaluation of claims

28  during the 75-day period.  The procedure shall include one or

29  more of the following:

30         1.  Internal review by a duly qualified facility risk

31  manager or claims adjuster.

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  1         2.  Internal review by counsel for each prospective

  2  defendant.

  3         3.  A quality assurance committee authorized under any

  4  applicable state or federal statutes, rules, or regulations.

  5         4.  Any other similar procedure that fairly and

  6  promptly evaluates the claims.

  7

  8  Each defendant or insurer of the defendant shall evaluate the

  9  claim in good faith.

10         (b)  At or before the end of the 75 days, the defendant

11  or insurer of the defendant shall provide the claimant with a

12  written response:

13         1.  Rejecting the claim; or

14         2.  Making a settlement offer.

15         (c)  The response shall be delivered to the claimant if

16  not represented by counsel or to the claimant's attorney, by

17  certified mail, return receipt requested.  Failure of the

18  prospective defendant or insurer of the defendant to reply to

19  the notice within 75 days after receipt shall be deemed a

20  rejection of the claim for purposes of this section.

21         (4)  The notification of a claim for long-term care

22  facility negligence shall be served within the applicable

23  statute of limitations period; however, during the 75-day

24  period, the statute of limitations is tolled as to all

25  prospective defendants.  Upon stipulation by the parties, the

26  75-day period may be extended and the statute of limitations

27  is tolled during any such extension.  Upon receiving written

28  notice by certified mail, return receipt requested, of

29  termination of negotiations in an extended period, the

30  claimant shall have 60 days or the remainder of the period of

31

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  1  the statute of limitations, whichever is greater, within which

  2  to file suit.

  3         (5)  No statement, discussion, written document,

  4  report, or other work product generated by presuit claims

  5  evaluation procedures under this section is discoverable or

  6  admissible in any civil action for any purpose by the opposing

  7  party.  All participants, including, but not limited to,

  8  physicians, investigators, witnesses, and employees or

  9  associates of the defendant, are immune from civil liability

10  arising from participation in the presuit claims evaluation

11  procedure.  Any licensed physician or registered nurse may be

12  retained by either party to provide an opinion regarding the

13  reasonable basis of the claim.  The presuit opinions of the

14  expert are not discoverable or admissible in any civil action

15  for any purpose by the opposing party.

16         (6)  Upon receipt by a prospective defendant of a

17  notice of claim, the parties shall make discoverable

18  information available without formal discovery as provided in

19  subsection (7).

20         (7)  Informal discovery may be used by a party to

21  obtain unsworn statements and the production of documents or

22  things as follows:

23         (a)  Unsworn statements.--Any party may require other

24  parties to appear for the taking of an unsworn statement.

25  Such statements may be used only for the purpose of claims

26  evaluation and are not discoverable or admissible in any civil

27  action for any purpose by any party.  A party seeking to take

28  the unsworn statement of any party must give reasonable notice

29  in writing to all parties.  The notice must state the time and

30  place for taking the statement and the name and address of the

31  party to be examined.  Unless otherwise impractical, the

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  1  examination of any party must be done at the same time by all

  2  other parties.  Any party may be represented by counsel at the

  3  taking of an unsworn statement.  An unsworn statement may be

  4  recorded electronically, stenographically, or on videotape.

  5  The taking of unsworn statements is subject to the provisions

  6  of the Florida Rules of Civil Procedure and may be terminated

  7  for abuses.

  8         (b)  Documents or things.--Any party may request

  9  discovery of relevant documents or things.  The documents or

10  things must be produced, at the expense of the requesting

11  party, within 20 days after the date of receipt of the

12  request.  A party is required to produce relevant and

13  discoverable documents or things within that party's

14  possession or control, if in good faith it can reasonably be

15  done within the timeframe of the claims evaluation process.

16         (8)  Each request for and notice concerning informal

17  discovery pursuant to this section must be in writing, and a

18  copy thereof must be sent to all parties.  Such a request or

19  notice must bear a certificate of service identifying the name

20  and address of the person to whom the request or notice is

21  served, the date of the request or notice, and the manner of

22  service thereof.

23         (9)  If a prospective defendant makes a written

24  settlement offer, the claimant shall have 15 days from the

25  date of receipt to accept the offer.  An offer shall be deemed

26  rejected unless accepted by delivery of a written notice of

27  acceptance.

28         (10)  To the extent not inconsistent with this part,

29  the provisions of the Florida Mediation Code, Florida Rules of

30  Civil Procedure, shall be applicable to such proceedings.

31

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  1         (11)  Within 30 days after the claimant's receipt of

  2  the defendant's response to the claim, the parties or their

  3  designated representatives shall meet in mediation to discuss

  4  the issues of liability and damages in accordance with the

  5  mediation rules of practice and procedures adopted by the

  6  Supreme Court.  Upon stipulation of the parties, this 30-day

  7  period may be extended and the statute of limitations is

  8  tolled during the mediation and any such extension.  At the

  9  conclusion of mediation, the claimant shall have 60 days or

10  the remainder of the period of the statute of limitations,

11  whichever is greater, within which to file suit.

12         Section 6.  Effective July 1, 2001, and applying to

13  causes of action accruing on or after that date, section

14  400.0234, Florida Statutes, is created to read:

15         400.0234  Availability of facility records for

16  investigation of resident's rights violations and defenses;

17  penalty.--

18         (1)  Failure to provide complete copies of a resident's

19  records, including, but not limited to, all medical records

20  and the resident's chart, within the control or possession of

21  the facility in accordance with s. 400.145 shall constitute

22  evidence of failure of that party to comply with good-faith

23  discovery requirements and shall waive the good-faith

24  certificate and presuit notice requirements under this part by

25  the requesting party.

26         (2)  No facility shall be held liable for any civil

27  damages as a result of complying with this section.

28         Section 7.  Effective July 1, 2001, and applying to

29  causes of action accruing on or after that date, section

30  400.0235, Florida Statutes, is created to read:

31

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  1         400.0235  Certain provisions not applicable to claims

  2  for long-term care facility negligence.--A claim for long-term

  3  care facility negligence is not a claim for medical

  4  malpractice, and the provisions of s. 768.21(8) do not apply

  5  to a claim alleging death of the resident.

  6         Section 8.  Effective July 1, 2001, section 400.0236,

  7  Florida Statutes, is created to read:

  8         400.0236  Statute of limitations.--

  9         (1)  Any claim for long-term care facility negligence

10  shall be commenced within 2 years from the time the incident

11  giving rise to the action occurred or within 2 years from the

12  time the incident is discovered or should have been discovered

13  with the exercise of due diligence; however, in no event shall

14  the action be commenced later than 4 years from the date of

15  the incident or occurrence out of which the cause of action

16  accrued.

17         (2)  In those actions covered by this section in which

18  it can be shown that fraudulent concealment or intentional

19  misrepresentation of fact prevented the discovery of the

20  injury, the period of limitations is extended forward 2 years

21  from the time that the injury is discovered with the exercise

22  of due diligence, but in no event for more than 6 years from

23  the date the incident giving rise to the injury occurred.

24         (3)  This section shall apply to causes of action that

25  have accrued prior to the effective date of this section;

26  however, any such cause of action that would not have been

27  barred under prior law may be brought within the time allowed

28  by prior law or within 2 years after the effective date of

29  this section, whichever is earlier, and will be barred

30  thereafter. In actions where it can be shown that fraudulent

31  concealment or intentional misrepresentation of fact prevented

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  1  the discovery of the injury, the period of limitations is

  2  extended forward 2 years from the time that the injury is

  3  discovered with the exercise of due diligence but in no event

  4  more than 4 years from the effective date of this section.

  5         Section 9.  Section 400.0237, Florida Statutes, is

  6  created to read:

  7         400.0237  Punitive damages; pleading; burden of

  8  proof.--

  9         (1)  In any claim for long-term care facility

10  negligence, no claim for punitive damages shall be permitted

11  unless there is a reasonable showing by evidence in the record

12  or proffered by the claimant which would provide a reasonable

13  basis for recovery of such damages. The claimant may move to

14  amend her or his complaint to assert a claim for punitive

15  damages as allowed by the rules of civil procedure. The rules

16  of civil procedure shall be liberally construed so as to allow

17  the claimant discovery of evidence which appears reasonably

18  calculated to lead to admissible evidence on the issue of

19  punitive damages. No discovery of financial worth shall

20  proceed until after the pleading concerning punitive damages

21  is permitted.

22         (2)  A defendant may be held liable for punitive

23  damages only if the trier of fact, based on clear and

24  convincing evidence, finds that the defendant was personally

25  guilty of intentional misconduct or gross negligence. As used

26  in this section, the term:

27         (a)  "Intentional misconduct" means that the defendant

28  had actual knowledge of the wrongfulness of the conduct and

29  the high probability that injury or damage to the claimant

30  would result and, despite that knowledge, intentionally

31  pursued that course of conduct, resulting in injury or damage.

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  1         (b)  "Gross negligence" means that the defendant's

  2  conduct was so reckless or wanting in care that it constituted

  3  a conscious disregard or indifference to the life, safety, or

  4  rights of persons exposed to such conduct.

  5         (3)  In the case of an employer, principal,

  6  corporation, or other legal entity, punitive damages may be

  7  imposed for the conduct of an employee or agent only if the

  8  conduct of the employee or agent meets the criteria specified

  9  in subsection (2) and:

10         (a)  The employer, principal, corporation, or other

11  legal entity actively and knowingly participated in such

12  conduct;

13         (b)  The officers, directors, or managers of the

14  employer, principal, corporation, or other legal entity

15  knowingly condoned, ratified, or consented to such conduct; or

16         (c)  The employer, principal, corporation, or other

17  legal entity engaged in conduct that constituted gross

18  negligence and that contributed to the loss, damages, or

19  injury suffered by the claimant.

20         (4)  The plaintiff must establish at trial, by clear

21  and convincing evidence, its entitlement to an award of

22  punitive damages. The "greater weight of the evidence" burden

23  of proof applies to a determination of the amount of damages.

24         (5)  This section is remedial in nature and shall take

25  effect upon becoming a law.

26         Section 10.  Section 400.0238, Florida Statutes, is

27  created to read:

28         400.0238  Punitive damages; limitation.--

29         (1)(a)  Except as provided in paragraph (b), an award

30  of punitive damages may not exceed the greater of:

31

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  1         1.  Three times the amount of compensatory damages

  2  awarded to each claimant entitled thereto, consistent with the

  3  remaining provisions of this section; or

  4         2.  The sum of $1 million.

  5         (b)  Where the fact finder determines beyond a

  6  reasonable doubt that at the time of injury the wrongful

  7  conduct proven under this section was motivated primarily by

  8  unreasonable financial gain and determines that the

  9  unreasonably dangerous nature of the conduct, together with

10  the high likelihood of injury resulting from the conduct, was

11  actually known by the managing agent, director, officer, or

12  other person responsible for making policy decisions on behalf

13  of the defendant, or at the time of injury the defendant had a

14  specific intent to harm the claimant and the finder of fact

15  determines by clear and convincing evidence that the

16  defendant's conduct did in fact harm the claimant, there shall

17  be no cap on punitive damages.

18         (c)  This subsection is not intended to prohibit an

19  appropriate court from exercising its jurisdiction under s.

20  768.74 in determining the reasonableness of an award of

21  punitive damages that is less than three times the amount of

22  compensatory damages.

23         (2)  The claimant's attorney's fees, if payable from

24  the judgment, are, to the extent that the fees are based on

25  the punitive damages, calculated based on the final judgment

26  for punitive damages. This subsection does not limit the

27  payment of attorney's fees based upon an award of damages

28  other than punitive damages.

29         (3)  The jury may neither be instructed nor informed as

30  to the provisions of this section.

31

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  1         (4)  This section is remedial in nature and shall take

  2  effect upon becoming a law.

  3         Section 11.  Subsection (1) and paragraph (a) of

  4  subsection (2) of section 768.735, Florida Statutes, are

  5  amended, and subsection (3) is added to said section, to read:

  6         768.735  Punitive damages; exceptions; limitation.--

  7         (1)  Sections 768.72(2)-(4), 768.725, and 768.73 do not

  8  apply to any civil action based upon child abuse, abuse of the

  9  elderly under chapter 415, or abuse of the developmentally

10  disabled or any civil action arising under chapter 400. Such

11  actions are governed by applicable statutes and controlling

12  judicial precedent. This section does not apply to claims for

13  long-term care facility negligence.

14         (2)(a)  In any civil action based upon child abuse,

15  abuse of the elderly under chapter 415, or abuse of the

16  developmentally disabled, or actions arising under chapter 400

17  and involving the award of punitive damages, the judgment for

18  the total amount of punitive damages awarded to a claimant may

19  not exceed three times the amount of compensatory damages

20  awarded to each person entitled thereto by the trier of fact,

21  except as provided in paragraph (b). This subsection does not

22  apply to any class action.

23         (3)  This section is remedial in nature and shall take

24  effect upon becoming a law.

25         Section 12.  Section 415.1111, Florida Statutes, is

26  amended to read:

27         415.1111  Civil actions.--A vulnerable adult who has

28  been abused, neglected, or exploited as specified in this

29  chapter has a cause of action against any perpetrator and may

30  recover actual and punitive damages for such abuse, neglect,

31  or exploitation.  The action may be brought by the vulnerable

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  1  adult, or that person's guardian, by a person or organization

  2  acting on behalf of the vulnerable adult with the consent of

  3  that person or that person's guardian, or by the personal

  4  representative of the estate of a deceased victim without

  5  regard to whether the cause of death resulted from the abuse,

  6  neglect, or exploitation. The action may be brought in any

  7  court of competent jurisdiction to enforce such action and to

  8  recover actual and punitive damages for any deprivation of or

  9  infringement on the rights of a vulnerable adult.  A party who

10  prevails in any such action may be entitled to recover

11  reasonable attorney's fees, costs of the action, and damages.

12  The remedies provided in this section are in addition to and

13  cumulative with other legal and administrative remedies

14  available to a vulnerable adult. Notwithstanding the

15  foregoing, any civil action for damages against any licensee

16  or entity who establishes, controls, conducts, manages, or

17  operates a facility licensed under part II of chapter 400

18  relating to its operation of the licensed facility shall be

19  brought as a claim for long-term care facility negligence, or

20  against any licensee or entity who establishes, controls,

21  conducts, manages, or operates a facility licensed under part

22  III of chapter 400 relating to its operation of the licensed

23  facility shall be brought as a claim for long-term care

24  facility negligence.  Such licensee or entity shall not be

25  vicariously liable for the acts or omissions of its employees

26  or agents or any other third party in an action brought under

27  this section.

28         Section 13.  Subsections (2) and (5) of section

29  400.071, Florida Statutes, are amended, subsections (9) and

30  (10) are renumbered as subsections (10) and (11),

31

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  1  respectively, and a new subsection (9) is added to said

  2  section, to read:

  3         400.071  Application for license.--

  4         (2)  The application shall be under oath and shall

  5  contain the following:

  6         (a)  The name, address, and social security number of

  7  the applicant if an individual; if the applicant is a firm,

  8  partnership, or association, its name, address, and employer

  9  identification number (EIN), and the name and address of any

10  controlling interest every member; if the applicant is a

11  corporation, its name, address, and employer identification

12  number (EIN), and the name and address of its director and

13  officers and of each person having at least a 5 percent

14  interest in the corporation; and the name by which the

15  facility is to be known.

16         (b)  The name of any person whose name is required on

17  the application under the provisions of paragraph (a) and who

18  owns at least a 10 percent interest in any professional

19  service, firm, association, partnership, or corporation

20  providing goods, leases, or services to the facility for which

21  the application is made, and the name and address of the

22  professional service, firm, association, partnership, or

23  corporation in which such interest is held.

24         (c)  The location of the facility for which a license

25  is sought and an indication, as in the original application,

26  that such location conforms to the local zoning ordinances.

27         (d)  The name of the person or persons under whose

28  management or supervision the facility will be conducted and

29  the name of its licensed administrator.

30         (e)  A signed affidavit disclosing any financial or

31  ownership interest that a person or entity described in

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  1  paragraph (a) or paragraph (d) has held in the last 5 years in

  2  any entity licensed by this state or any other state to

  3  provide health or residential care, which entity has closed

  4  voluntarily or involuntarily, and the reason for the closure;

  5  has filed bankruptcy; has had a receiver appointed or a

  6  license denied, suspended, or revoked; or has had an

  7  injunction issued against it which was initiated by a

  8  regulatory agency.

  9         (f)(e)  The total number of beds and the total number

10  of Medicare and Medicaid certified beds.

11         (g)(f)  Information relating to the number, experience,

12  and training of the employees of the facility and of the moral

13  character of the applicant and employees which the agency

14  requires by rule, including the name and address of any

15  nursing home with which the applicant or employees have been

16  affiliated through ownership or employment within 5 years of

17  the date of the application for a license and the record of

18  any criminal convictions involving the applicant and any

19  criminal convictions involving an employee if known by the

20  applicant after inquiring of the employee.  The applicant must

21  demonstrate that sufficient numbers of qualified staff, by

22  training or experience, will be employed to properly care for

23  the type and number of residents who will reside in the

24  facility.

25         (h)(g)  Copies of any settlement entered into by the

26  applicant or any civil verdict or judgment involving the

27  applicant, rendered within the 10 years preceding the

28  application, relating to medical negligence, violation of

29  residents' rights, or wrongful death.  As a condition of

30  licensure, the licensee agrees to provide to the agency copies

31  of any new settlement, verdict, or judgment involving the

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  1  applicant, relating to such matters, within 30 days after

  2  filing with the clerk of the court.  The information required

  3  in this paragraph shall be maintained in the facility's

  4  licensure file and in an agency database which is available as

  5  a public record.

  6         (5)  The applicant shall furnish satisfactory proof of

  7  financial ability to operate and conduct the nursing home in

  8  accordance with the requirements of this part and all rules

  9  adopted under this part, and the agency shall establish

10  standards for this purpose, including standards for the

11  information required to be reported pursuant to paragraph

12  (2)(e). The agency also shall establish documentation

13  requirements, to be completed by each applicant, that show

14  anticipated facility revenues and expenditures, the basis for

15  financing the anticipated cash-flow requirements of the

16  facility, and an applicant's access to contingency financing.

17         (9)  Effective on the effective date of this section,

18  as a condition of licensure, each facility must establish and

19  submit with its application a plan for quality assurance and

20  for conducting risk management.

21         Section 14.  Section 400.102, Florida Statutes, is

22  amended to read:

23         400.102  Action by agency against licensee; grounds.--

24         (1)  Any of the following conditions shall be grounds

25  for action by the agency against a licensee:

26         (a)  An intentional or negligent act materially

27  affecting the health or safety of residents of the facility;

28         (b)  Misappropriation or conversion of the property of

29  a resident of the facility;

30         (c)  Failure to follow the criteria and procedures

31  provided under part I of chapter 394 relating to the

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  1  transportation, voluntary admission, and involuntary

  2  examination of a nursing home resident;

  3         (d)  Violation of provisions of this part or rules

  4  adopted under this part; or

  5         (e)  Fraudulent altering, defacing, or falsifying any

  6  medical or other nursing home record, or causing or procuring

  7  any of these offenses to be committed;

  8         (f)  A demonstrated pattern of deficient practice.

  9  Deficiencies found during the first 6 months after a change of

10  ownership to an unrelated party shall not be counted toward a

11  pattern of deficient practice under this paragraph. The agency

12  may adopt rules to implement this paragraph.

13         (g)  Failure to pay any outstanding fines assessed by

14  final agency order or fines assessed by the Health Care

15  Financing Administration pursuant to requirements for federal

16  Medicare certification;

17         (h)  Exclusion from the Medicare or Medicaid programs;

18  or

19         (i)(e)  Any act constituting a ground upon which

20  application for a license may be denied.

21         (2)  If the agency has reasonable belief that any of

22  such conditions exist, it shall take the following action:

23         (a)  In the case of an applicant for original

24  licensure, denial action as provided in s. 400.121.

25         (b)  In the case of an applicant for relicensure or a

26  current licensee, administrative action as provided in s.

27  400.121 or injunctive action as authorized by s. 400.125.

28         (c)  In the case of a facility operating without a

29  license, injunctive action as authorized in s. 400.125.

30

31

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  1  Agency action for violations of this section shall not

  2  preclude agency action under s. 400.23(8).

  3         Section 15.  Subsections (4) through (10) are added to

  4  section 400.118, Florida Statutes, to read:

  5         400.118  Quality assurance; early warning system;

  6  monitoring; rapid response teams; verification of nursing

  7  staff; provision of care and services.--

  8         (4)  Each time a staff person of the agency conducting

  9  an inspection, an investigation of a complaint, an unannounced

10  facility review, or a monitoring visit under this part is in a

11  nursing home facility, the staff person shall verify, record,

12  and report to the agency the number of certified nursing

13  assistants, the number of licensed practical nurses, and the

14  number of registered nurses on duty. The staff person shall

15  report the date and time of the visit, and the facility census

16  at that time, to the agency.

17         (5)  Each resident must receive and the facility must

18  provide the necessary care and services to attain or maintain

19  the highest practicable physical, mental, and psychosocial

20  well-being, in accordance with the comprehensive assessment

21  and plan of care.

22         (a)  Activities of daily living.--Based on the

23  comprehensive assessment of a resident, the facility must

24  ensure that:

25         1.  The resident's abilities in activities of daily

26  living do not diminish unless circumstances of the

27  individual's clinical condition demonstrate that diminution

28  was unavoidable. These abilities include the resident's

29  ability to bathe, dress, and groom; transfer and ambulate;

30  toilet; eat; and use speech, language, or other functional

31  communication systems.

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  1         2.  The resident is given the appropriate treatment and

  2  services to maintain or improve his or her abilities specified

  3  in subparagraph 1.

  4         3.  A resident who is unable to carry out activities of

  5  daily living receives the necessary services to maintain good

  6  nutrition, grooming, and personal and oral hygiene.

  7         (b)  Vision and hearing.--To ensure that residents

  8  receive proper treatment and assistive devices to maintain

  9  vision and hearing abilities, the facility must, if necessary,

10  assist the resident in making appointments with, and by

11  arranging for transportation to and from, the office of a

12  practitioner specializing in the treatment of vision or

13  hearing impairment or the office of a professional

14  specializing in the provision of vision or hearing assistive

15  devices.

16         (c)  Pressure sores.--Based on the comprehensive

17  assessment of a resident, the facility must ensure that a

18  resident who enters the facility without pressure sores does

19  not develop pressure sores unless the individual's clinical

20  condition demonstrates that they were unavoidable; and a

21  resident having pressure sores receives necessary treatment

22  and services to promote healing, prevent infection, and

23  prevent new sores from developing.

24         (d)  Urinary incontinence.--Based on the comprehensive

25  assessment of a resident, the facility must ensure that a

26  resident who enters the facility without an indwelling

27  catheter is not catheterized unless the resident's clinical

28  condition demonstrates that catheterization was necessary; and

29  a resident who is incontinent of bladder receives appropriate

30  treatment and services to prevent urinary tract infections and

31  to restore as much normal bladder function as possible.

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  1         (e)  Range of motion.--Based on the comprehensive

  2  assessment of a resident, the facility must ensure that a

  3  resident who enters the facility without a limited range of

  4  motion does not experience reduction in range of motion unless

  5  the resident's clinical condition demonstrates that a

  6  reduction in range of motion is unavoidable; and a resident

  7  with a limited range of motion receives appropriate treatment

  8  and services to increase range of motion or to prevent further

  9  decrease in range of motion.

10         (f)  Mental and psychosocial functioning.--Based on the

11  comprehensive assessment of a resident, the facility must

12  ensure that a resident who displays mental or psychosocial

13  adjustment difficulty receives appropriate treatment and

14  services to correct the assessed problem; and a resident whose

15  assessment did not reveal a mental or psychosocial adjustment

16  difficulty does not display a pattern of decreased social

17  interaction or increased withdrawn, angry, or depressive

18  behaviors, unless the resident's clinical condition

19  demonstrates that such a pattern was unavoidable.

20         (g)  Nasogastric tubes.--Based on the comprehensive

21  assessment of a resident, the facility must ensure that a

22  resident who has been able to eat enough alone or with

23  assistance is not fed by a nasogastric tube unless the

24  resident's clinical condition demonstrates that use of a

25  nasogastric or gastrostomy tube was unavoidable; and the

26  resident receives the appropriate treatment and services to

27  prevent aspiration pneumonia, diarrhea, vomiting, dehydration,

28  metabolic abnormalities, and nasal-pharyngeal ulcers and to

29  restore, if possible, normal eating skills.

30         (h)  Accidents.--The facility must ensure that the

31  residents' environment remains as free of accident hazards as

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  1  is possible and that each resident receives adequate

  2  supervision and assistance devices to prevent accidents.

  3         (i)  Nutrition.--Based on the comprehensive assessment

  4  of a resident, the facility must ensure that a resident

  5  maintains acceptable parameters of nutritional status, such as

  6  body weight and protein levels, unless the resident's clinical

  7  condition demonstrates that this is not possible, and receives

  8  a therapeutic diet when there is a nutritional problem.

  9         (j)  Hydration.--The facility must provide each

10  resident with sufficient fluid intake to maintain proper

11  hydration and health.

12         (k)  Special needs.--The facility must ensure that

13  residents receive proper treatment and care for the following

14  special services: injections; parenteral and enteral fluids;

15  colostomy, ureterostomy, or ileostomy care; tracheostomy care;

16  tracheal suctioning; respiratory care; foot care; and

17  prostheses.

18         (l)  Drug regimen.--

19         1.  The facility must ensure that a resident's drug

20  regimen is free from unnecessary drugs. An unnecessary drug is

21  any drug when used in excessive doses, including duplicate

22  drug therapy; or for excessive duration; or without adequate

23  monitoring; or without adequate indications for its use; or in

24  the presence of adverse consequences which indicate the dose

25  should be reduced or discontinued; or any combination of such

26  uses.

27         2.  Based on a comprehensive assessment of a resident,

28  the facility must ensure that residents who have not used

29  antipsychotic drugs are not given these drugs unless

30  antipsychotic drug therapy is necessary to treat a specific

31  condition as diagnosed and documented in the clinical record;

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  1  and residents who use antipsychotic drugs receive gradual dose

  2  reductions, and behavioral interventions, unless clinically

  3  contraindicated, in an effort to discontinue these drugs.

  4         3.  The facility must ensure that a resident's drug

  5  regimen is free of any significant medication errors. The

  6  facility must ensure that the facility medication error rate

  7  is less than 5 percent.

  8         (6)  A resident who has not been adjudged incapacitated

  9  shall be assisted to participate in the planning of all

10  medical treatment and in the development of the plan of care.

11         (7)  A resident who refuses medication, treatment, or

12  other components of the plan of care shall be advised of the

13  potential consequences of such actions. The resident's refusal

14  shall be documented in the medical record.

15         (8)  The legal representative of a resident who has

16  been adjudged incapacitated and unable to make decisions about

17  medication, treatment, or other components of the plan of care

18  must be informed in writing of the resident's proposed plan of

19  care and the consequences of refusal of medication, treatment,

20  or other components of the plan of care.

21         (9)  If a resident refuses medication, treatment, or

22  other components of the plan of care, the nursing home

23  facility must continue to provide other services that the

24  resident agrees to, in accordance with the resident's plan of

25  care.

26         (10)  All refusals of medication, treatment, or other

27  components of the plan of care by the resident or his or her

28  legal representative shall be acknowledged in writing and

29  signed by the resident's physician.

30         Section 16.  Section 400.1183, Florida Statutes, is

31  created to read:

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  1         400.1183  Resident grievance procedures.--

  2         (1)  Every nursing home must have a grievance procedure

  3  available to its residents and their families. The grievance

  4  procedure must include:

  5         (a)  An explanation of how to pursue redress of a

  6  grievance.

  7         (b)  The names, job titles, and telephone numbers of

  8  the employees responsible for implementing the facility's

  9  grievance procedure. The list must include the address and the

10  toll-free telephone numbers of the ombudsman and the agency.

11         (c)  A simple description of the process through which

12  a resident may, at any time, contact the toll-free telephone

13  hotline of the ombudsman or the agency to report the

14  unresolved grievance.

15         (d)  A procedure for providing assistance to residents

16  who cannot prepare a written grievance without help.

17         (2)  Each facility shall maintain records of all

18  grievances and shall report annually to the agency the total

19  number of grievances handled, a categorization of the cases

20  underlying the grievances, and the final disposition of the

21  grievances.

22         (3)  Each facility must respond to the grievance within

23  a reasonable time after its submission.

24         (4)  The agency may investigate any grievance at any

25  time.

26         (5)  The agency may impose an administrative fine, in

27  accordance with s. 400.121, against a nursing home facility

28  for noncompliance with this section.

29         Section 17.  Subsections (2) and (5) of section

30  400.121, Florida Statutes, are amended, and subsections (7)

31  and (8) are added to said section, to read:

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  1         400.121  Denial, suspension, revocation of license;

  2  moratorium on admissions; administrative fines; procedure;

  3  order to increase staffing.--

  4         (1)  The agency may deny, revoke, or suspend a license

  5  or impose an administrative fine, not to exceed $500 per

  6  violation per day, for a violation of any provision of s.

  7  400.102(1).  All hearings shall be held within the county in

  8  which the licensee or applicant operates or applies for a

  9  license to operate a facility as defined herein.

10         (2)  Except as provided in s. 400.23(8), a $500 fine

11  shall be imposed for each violation of this part The agency,

12  as a part of any final order issued by it under this part, may

13  impose such fine as it deems proper, except that such fine may

14  not exceed $500 for each violation. Each day a violation of

15  this part occurs constitutes a separate violation and is

16  subject to a separate fine, but in no event may any fine

17  aggregate more than $5,000.  A fine may be levied pursuant to

18  this section in lieu of and notwithstanding the provisions of

19  s. 400.23. Fines paid by any nursing home facility licensee

20  under this subsection shall be deposited in the Resident

21  Protection Trust Fund and expended as provided in s. 400.063.

22         (5)  An action taken by the agency to deny, suspend, or

23  revoke a facility's license under this part, in which the

24  agency claims that the facility owner or an employee of the

25  facility has threatened the health, safety, or welfare of a

26  resident of the facility, shall be heard by the Division of

27  Administrative Hearings of the Department of Management

28  Services within 120 days after receipt of the facility's

29  request for a hearing, unless the time limitation is waived by

30  both parties.  The administrative law judge must render a

31  decision within 30 days after receipt of a proposed

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  1  recommended order.  This subsection does not modify the

  2  requirement that an administrative hearing be held within 90

  3  days after a license is suspended under paragraph (4)(b).

  4         (7)  The agency may deny an application based on the

  5  disclosure of information required in s. 400.07(2)(e) if such

  6  information demonstrates that any controlling interest has

  7  been the subject of an adverse action by a regulatory

  8  authority of any jurisdiction, including its agencies or

  9  subdivisions, for a violation that would constitute a

10  violation under Florida law. The licensing authority's

11  acceptance of a relinquishment of licensure, stipulation,

12  consent order, or other settlement, offered in response to or

13  in anticipation of the filing of charges against the license,

14  shall be construed as an adverse action against the license.

15  If the adverse action solely involves the management company,

16  the applicant or licensee shall be given 30 days to replace

17  the management company with a company that has not been the

18  subject of an adverse action as described in this subsection.

19  The agency may adopt rules as necessary to implement this

20  subsection.

21         (8)  Administrative proceedings challenging agency

22  licensure enforcement actions shall be reviewed on the basis

23  of the facts and conditions that resulted in the initial

24  agency action.

25         Section 18.  Section 400.141, Florida Statutes, is

26  amended to read:

27         400.141  Administration and management of nursing home

28  facilities.--Every licensed facility shall comply with all

29  applicable standards and rules of the agency and shall:

30         (1)  Be under the administrative direction and charge

31  of a licensed administrator.

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  1         (2)  Appoint a medical director licensed pursuant to

  2  chapter 458 or chapter 459 who meets the criteria established

  3  by the Florida Medical Directors Association adopted by agency

  4  rule. The agency may establish by rule more specific criteria

  5  for the appointment of a medical director.

  6         (3)  Have available the regular, consultative, and

  7  emergency services of physicians licensed by the state.

  8         (4)  Have sufficient nursing staff, on a 24-hour basis,

  9  to provide nursing and related services to residents in order

10  to maintain the highest practicable physical, mental, and

11  psychosocial well-being of each resident, as determined by

12  resident assessments and plans of care.

13         (5)  Conduct initially and periodically a

14  comprehensive, accurate, standardized, reproducible assessment

15  of each resident's functional capacity and care plans in

16  conformance with the federal regulations contained in Title 42

17  of the Code of Federal Regulation. Each assessment must be

18  conducted or coordinated by a registered nurse who signs and

19  certifies the accuracy of the assessment.

20         (6)  Employ registered nurses and licensed practical

21  nurses who are responsible for the proper practice of

22  professional nursing and practical nursing, respectively, in

23  accordance with chapter 464.

24         (7)  Designate as the director of nursing or the

25  assistant director of nursing persons who have had a least 12

26  months of experience in nursing service supervision or

27  administration, and education or work experience beyond the

28  minimum required for licensure in rehabilitative or geriatric

29  nursing, before assuming responsibility for the total nursing

30  service program in a nursing home.

31

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  1         (8)  Designate as the charge nurse on duty a person who

  2  has the ability to recognize and respond to significant

  3  changes in a resident's condition.

  4         (9)(4)  Provide for resident use of a community

  5  pharmacy as specified in s. 400.022(1)(q). Any other law to

  6  the contrary notwithstanding, a registered pharmacist licensed

  7  in Florida, that is under contract with a facility licensed

  8  under this chapter, shall repackage a nursing facility

  9  resident's bulk prescription medication which has been

10  packaged by another pharmacist licensed in any state in the

11  United States into a unit dose system compatible with the

12  system used by the nursing facility, if the pharmacist is

13  requested to offer such service. To be eligible for

14  repackaging, a resident or the resident's spouse must receive

15  prescription medication benefits provided through a former

16  employer as part of his or her retirement benefits a qualified

17  pension plan as specified in s. 4972 of the Internal Revenue

18  Code, a federal retirement program as specified under 5 C.F.R.

19  s. 831, or a long-term care policy as defined in s.

20  627.9404(1). A pharmacist who correctly repackages and

21  relabels the medication and the nursing facility which

22  correctly administers such repackaged medication under the

23  provisions of this subsection shall not be held liable in any

24  civil or administrative action arising from the repackaging.

25  In order to be eligible for the repackaging, a nursing

26  facility resident for whom the medication is to be repackaged

27  shall sign an informed consent form provided by the facility

28  which includes an explanation of the repackaging process and

29  which notifies the resident of the immunities from liability

30  provided herein. A pharmacist who repackages and relabels

31  prescription medications, as authorized under this subsection,

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  1  may charge a reasonable fee for costs resulting from the

  2  implementation of this provision.

  3         (10)(5)  Provide for the access of the facility

  4  residents to dental and other health-related services,

  5  recreational services, rehabilitative services, and social

  6  work services appropriate to their needs and conditions and

  7  not directly furnished by the licensee.  When a geriatric

  8  outpatient nurse clinic is conducted in accordance with rules

  9  adopted by the agency, outpatients attending such clinic shall

10  not be counted as part of the general resident population of

11  the nursing home facility, nor shall the nursing staff of the

12  geriatric outpatient clinic be counted as part of the nursing

13  staff of the facility, until the outpatient clinic load

14  exceeds 15 a day.

15         (11)(6)  Be allowed and encouraged by the agency to

16  provide other needed services under certain conditions. If the

17  facility has a standard licensure status, and has had no class

18  I or class II deficiencies during the past 2 years or has been

19  awarded a Gold Seal under the program established in s.

20  400.235, it may be encouraged by the agency to provide

21  services, including, but not limited to, respite and adult day

22  services, which enable individuals to move in and out of the

23  facility.  A facility is not subject to any additional

24  licensure requirements for providing these services. Respite

25  care may be offered to persons in need of short-term or

26  temporary nursing home services. Respite care must be provided

27  in accordance with this part and rules adopted by the agency.

28  However, the agency shall, by rule, adopt modified

29  requirements for resident assessment, resident care plans,

30  resident contracts, physician orders, and other provisions, as

31  appropriate, for short-term or temporary nursing home

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  1  services.  The agency shall allow for shared programming and

  2  staff in a facility which meets minimum standards and offers

  3  services pursuant to this subsection, but, if the facility is

  4  cited for deficiencies in patient care, may require additional

  5  staff and programs appropriate to the needs of service

  6  recipients. A person who receives respite care may not be

  7  counted as a resident of the facility for purposes of the

  8  facility's licensed capacity unless that person receives

  9  24-hour respite care. A person receiving either respite care

10  for 24 hours or longer or adult day services must be included

11  when calculating minimum staffing for the facility. Any costs

12  and revenues generated by a nursing home facility from

13  nonresidential programs or services shall be excluded from the

14  calculations of Medicaid per diems for nursing home

15  institutional care reimbursement.

16         (12)(7)  If the facility has a standard licensure

17  status or is a Gold Seal facility, exceeds minimum staffing

18  standards, and is part of a retirement community that offers

19  other services pursuant to part III, part IV, or part V, be

20  allowed to share programming and staff.  At the time of

21  relicensure, a retirement community that uses this option must

22  demonstrate through staffing records that minimum staffing

23  requirements for the facility were exceeded.

24         (13)(8)  Maintain the facility premises and equipment

25  and conduct its operations in a safe and sanitary manner.

26         (14)(9)  If the licensee furnishes food service,

27  provide a wholesome and nourishing diet sufficient to meet

28  generally accepted standards of proper nutrition for its

29  residents and provide such therapeutic diets as may be

30  prescribed by attending physicians.  In making rules to

31  implement this subsection, the agency shall be guided by

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  1  standards recommended by nationally recognized professional

  2  groups and associations with knowledge of dietetics.

  3         (15)(10)  Keep full records of resident admissions and

  4  discharges; medical and general health status, including

  5  medical records, personal and social history, and identity and

  6  address of next of kin or other persons who may have

  7  responsibility for the affairs of the residents; and

  8  individual resident care plans including, but not limited to,

  9  prescribed services, service frequency and duration, and

10  service goals.  The records shall be open to inspection by the

11  agency.

12         (16)  Maintain in the medical record for each resident

13  a daily chart of certified nursing assistant services provided

14  to the resident. This record must be completed

15  contemporaneously with the delivery of care, by the certified

16  nursing assistant caring for the resident. This record must

17  indicate assistance with activities of daily living,

18  assistance with eating, and assistance with drinking, and must

19  record each offering of nutrition and hydration for those

20  residents whose plan of care or assessment indicates a risk

21  for malnutrition or dehydration.

22         (17)(11)  Keep such fiscal records of its operations

23  and conditions as may be necessary to provide information

24  pursuant to this part.

25         (18)(12)  Furnish copies of personnel records for

26  employees affiliated with such facility, to any other facility

27  licensed by this state requesting this information pursuant to

28  this part.  Such information contained in the records may

29  include, but is not limited to, disciplinary matters and any

30  reason for termination. Any facility releasing such records

31  pursuant to this part shall be considered to be acting in good

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  1  faith and may not be held liable for information contained in

  2  such records, absent a showing that the facility maliciously

  3  falsified such records.

  4         (19)(13)  Publicly display a poster provided by the

  5  agency containing the names, addresses, and telephone numbers

  6  for the state's abuse hotline, the State Long-Term Care

  7  Ombudsman, the Agency for Health Care Administration consumer

  8  hotline, the Advocacy Center for Persons with Disabilities,

  9  the Florida Statewide Advocacy Council, and the Medicaid Fraud

10  Control Unit, with a clear description of the assistance to be

11  expected from each.

12         (20)  Submit to the agency information specified in s.

13  400.071(2) relating to management companies within 30 days

14  after the effective date of a management agreement.

15         (21)  Submit to the agency by February 1 and August 1

16  of each year and as otherwise requested by the agency

17  information regarding staff-to-resident ratios, staff

18  turnover, and staff stability of the facility, with respect to

19  certified nursing assistants, registered nurses, licensed

20  nurses, the director of nursing, and the facility

21  administrator. For purposes of this reporting:

22         (a)  Staff-to-resident ratio is based on the

23  requirements established pursuant to s. 400.23(3)(a) and

24  applicable rules.

25         (b)  Staff turnover shall be calculated from the most

26  recent 12-month period ending on the 1st workday of the most

27  recent calendar quarter prior to submission of the

28  information. The turnover rate must be computed quarterly,

29  with the annual rate being the cumulative sum of the quarterly

30  rates. The formula to determine the turnover rate shall be the

31  total number of terminations or separations of nonprobationary

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  1  employees from employment divided by the total number of staff

  2  employed at the end of the period for which the rate is

  3  computed, expressed as a percent.

  4         (c)  Staff turnover shall be reported as one total

  5  figure including staff of all classes and shall be reported by

  6  the following categories: certified nursing assistants,

  7  dietitians, licensed practical nurses, registered nurses,

  8  noncertified nursing assistants working for the allowed 4

  9  months before certification, therapists, social services

10  staff, recreation staff, activity staff, administrative

11  support personnel, managers, dietary aides, cooks, maintenance

12  personnel, custodial personnel, and any other category of

13  staff necessary for the facility.

14         (d)  The formula for determining staff stability is the

15  total number of employees that have been employed for over 12

16  months divided by the total number of employees employed at

17  the end of the most recent calendar quarter, expressed as a

18  percentage.

19         (22)  Report monthly the number of vacant beds in the

20  facility that are available for resident occupancy on the day

21  the information is reported.

22         (23)  Submit to the agency copies of any settlement,

23  civil verdict, or judgment relating to medical negligence,

24  violation of residents' rights, or wrongful death. Copies must

25  be submitted to the agency within 30 days after the filing

26  with the clerk of the court. The information required in this

27  subsection shall be maintained in the facility's licensure

28  file and in an agency database which is available as a public

29  record.

30

31

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  1  Facilities that have been awarded a Gold Seal under the

  2  program established in s. 400.235 may develop a plan to

  3  provide certified nursing assistant training as prescribed by

  4  federal regulations and state rules and may apply to the

  5  agency for approval of its program.

  6         Section 19.  Section 400.1413, Florida Statutes, is

  7  created to read:

  8         400.1413  Internal risk management and quality

  9  assurance program.--

10         (1)  Every licensed facility shall, as part of its

11  administrative functions, establish an internal risk

12  management and quality assurance program, the purpose of which

13  is to assess patient care practices, review and act on

14  facility quality indicators, maintain and review facility

15  incident reports, correct deficiencies cited by the agency,

16  resolve resident grievances, and develop plans of action to

17  correct and respond quickly to identified quality

18  deficiencies.

19         (2)  The internal risk management and quality assurance

20  program is the responsibility of the facility administrator.

21         (3)  The owner of the nursing home shall establish

22  policies and procedures to implement the internal risk

23  management and quality assurance program, which includes:

24         (a)  The investigation and analysis of the frequency

25  and causes of general categories and specific types of adverse

26  incidents involving or affecting residents.

27         (b)  The development of appropriate measures to

28  minimize the risk of adverse incidents to residents,

29  including, but not limited to:

30         1.  Risk management and risk prevention education and

31  training of all nonphysician personnel as follows:

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  1         a.  Such education and training of all nonphysician

  2  personnel as part of their initial orientation; and

  3         b.  At least 3 hours of such education and training

  4  annually for all nonphysician personnel in both clinical areas

  5  and provision of resident care.

  6         2.  The analysis of resident grievances that relate to

  7  resident care and the quality of clinical services.

  8         3.  The development and implementation of an incident

  9  reporting system based upon the affirmative duty of all health

10  care providers and all agents and employees of the facility to

11  report adverse incidents to the risk manager.

12         (4)  In addition to the program mandated by this

13  section, other innovative approaches intended to reduce the

14  frequency and severity of adverse incidents to residents and

15  violations of residents' rights shall be encouraged and their

16  implementation and operation facilitated.

17         (5)  Each internal risk management and quality

18  assurance program shall include the use of incident reports to

19  be filed with the risk manager and the facility administrator.

20  The risk manager shall have free access to all medical records

21  of the licensed facility. As a part of each internal risk

22  management and quality assurance program, the incident reports

23  shall be used to develop categories of incidents which

24  identify problem areas. Once identified, procedures shall be

25  adjusted to correct the problem areas.

26         (6)  The nursing home shall report adverse incidents to

27  the agency in a timely manner.

28         (7)  For purposes of report to the agency pursuant to

29  this section, the term "adverse incident" means:

30         (a)  An event over which facility personnel could

31  exercise control and which is associated in whole or in part

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  1  with clinical intervention, rather than the condition for

  2  which such intervention occurred, and which results in one of

  3  the following injuries:

  4         1.  Death.

  5         2.  Brain or spinal damage.

  6         3.  Permanent disfigurement.

  7         4.  Fracture or dislocation of bones or joints.

  8         5.  A resulting limitation of neurological, physical,

  9  or sensory function.

10         6.  Any condition that required medical attention to

11  which the patient has not given his or her informed consent,

12  including failure to honor advanced directives.

13         7.  Any condition that required the transfer of the

14  patient, within or outside the facility, to a unit providing a

15  more acute level of care due to the adverse incident, rather

16  than the resident's condition prior to the adverse incident.

17         (b)  Abuse, neglect, or exploitation as defined in s.

18  415.102.

19         (c)  Abuse, neglect, or harm as defined in s. 39.01.

20         (d)  Resident elopement.

21         (e)  Events reported to law enforcement.

22         (8)(a)  Each licensed facility subject to this section

23  shall submit an annual report to the agency on a form

24  developed by the agency summarizing the incident reports that

25  have been filed in the facility for that year. The report

26  shall include:

27         1.  The total number of adverse incidents.

28         2.  A listing, by category, of the types of adverse

29  incidents and the number of incidents occurring within each

30  category.

31

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  1         3.  Types of liability claims filed based on an adverse

  2  incident or reportable injury.

  3         4.  Disciplinary action taken against staff,

  4  categorized by type of staff involved.

  5         5.  The facility's failure to comply with state minimum

  6  staffing requirements.

  7         (b)  The information reported to the agency pursuant to

  8  paragraph (a) which relates to persons licensed under chapter

  9  458, chapter 459, chapter 461, chapter 464, or chapter 466

10  shall be reviewed by the agency. The agency shall determine

11  whether any of the incidents potentially involved conduct by a

12  health care professional who is subject to disciplinary

13  action, in which case the provisions of s. 456.073 shall

14  apply.

15         (c)  The report submitted to the agency shall also

16  contain the name of the person responsible for risk management

17  in the facility.

18         (9)(a)  The licensed facility shall notify the agency

19  within 1 business day after the occurrence of any of the

20  following:

21         1.  The death of a patient.

22         2.  Alleged mistreatment of a patient by a certified

23  nursing assistant or licensed nurse.

24         3.  Resident elopement.

25         4.  Events reported to law enforcement.

26         5.  The facility's failure to comply with state minimum

27  staffing requirements.

28         (b)  The notification must be made in writing and be

29  provided by facsimile device or overnight mail delivery. The

30  notification must include information regarding the identity

31  of the affected resident, the type of adverse incident, the

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  1  initiation of an investigation by the facility, and whether

  2  the events causing or resulting in the adverse incident

  3  represent a potential risk to other residents.

  4         (c)  The agency may investigate, as it deems

  5  appropriate, any such incident and prescribe measures that

  6  must or may be taken in response to the incident. The agency

  7  shall review each incident and determine whether it

  8  potentially involved conduct by the health care professional

  9  who is subject to disciplinary action, in which case the

10  provisions of s. 456.073 shall apply.

11         (10)  The agency shall have access to all licensed

12  facility records necessary to carry out the provisions of this

13  section.

14         (11)  The agency shall review, as part of its licensure

15  inspection process, the internal risk management and quality

16  assurance program at each licensed facility regulated by this

17  section to determine whether the program meets standards

18  established in statutes and rules, whether the program is

19  being conducted in a manner designed to reduce the incidence

20  and severity of adverse incidents, and whether the facility is

21  reporting adverse incidents as required.

22         (12)  There shall be no monetary liability on the part

23  of, and no cause of action for damages shall arise against,

24  any risk manager licensed under s. 395.10974, for the

25  implementation and oversight of the internal risk management

26  and quality assurance program in a facility licensed under

27  this chapter as required by this section, or for any act or

28  proceeding undertaken or performed within the scope of the

29  functions of such internal risk management and quality

30  assurance program, if the risk manager acts without

31  intentional fraud.

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  1         (13)  If the agency, through its receipt of the annual

  2  reports prescribed in this chapter or through any

  3  investigation, has a reasonable belief that conduct by a staff

  4  member or employee of a licensed facility is grounds for

  5  disciplinary action by the appropriate regulatory board, the

  6  agency shall report this fact to such regulatory board.

  7         Section 20.  Section 400.1415, Florida Statutes, is

  8  amended to read:

  9         400.1415  Patient records; penalties for alteration.--

10         (1)  Any person who fraudulently alters, defaces, or

11  falsifies any medical or other nursing home record, or causes

12  or procures any of these offenses to be committed, commits a

13  misdemeanor of the second degree, punishable as provided in s.

14  775.082 or 775.083. Any such offense at a facility shall be

15  subject to a class I citation and fine pursuant to s.

16  400.23(8). Any person authorized under s. 400.19 to enter a

17  nursing home facility who detects or reasonably suspects such

18  offense has occurred must immediately report such information

19  to the local law enforcement agency and state attorney.

20         (2)  A conviction under subsection (1) is also grounds

21  for restriction, suspension, or termination of license

22  privileges.

23         (3)  The director of nursing and the licensed nursing

24  home administrator at the facility shall be referred to their

25  respective licensure boards for disciplinary review when a

26  staff person is convicted under subsection (1).

27         (4)  A conviction or finding by the agency under

28  subsection (1) is also grounds for an immediate moratorium on

29  admissions.

30         Section 21.  Subsection (4) of section 400.19, Florida

31  Statutes, is amended to read:

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  1         400.19  Right of entry and inspection.--

  2         (4)  The agency shall conduct unannounced onsite

  3  facility reviews following written verification of licensee

  4  noncompliance in instances in which a long-term care ombudsman

  5  council, pursuant to ss. 400.0071 and 400.0075, has received a

  6  complaint and has documented deficiencies in resident care or

  7  in the physical plant of the facility that threaten the

  8  health, safety, or security of residents, or when the agency

  9  documents through inspection that conditions in a facility

10  present a direct or indirect threat to the health, safety, or

11  security of residents. However, the agency shall conduct four

12  or more unannounced onsite reviews every 3 months to within a

13  12-month period of each facility while it which has a

14  conditional licensure status. Deficiencies related to physical

15  plant do not require followup reviews after the agency has

16  determined that correction of the deficiency has been

17  accomplished and that the correction is of the nature that

18  continued compliance can be reasonably expected.

19         Section 22.  Paragraph (a) of subsection (5) of section

20  400.191, Florida Statutes, is amended to read:

21         400.191  Availability, distribution, and posting of

22  reports and records.--

23         (5)  Every nursing home facility licensee shall:

24         (a)  Post, in a sufficient number of prominent

25  positions in the nursing home so as to be accessible to all

26  residents and to the general public:,

27         1.  A concise summary of the last inspection report

28  pertaining to the nursing home and issued by the agency, with

29  references to the page numbers of the full reports, noting any

30  deficiencies found by the agency and the actions taken by the

31  licensee to rectify such deficiencies and indicating in such

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  1  summaries where the full reports may be inspected in the

  2  nursing home.

  3         2.  A copy of the most recent version of the Florida

  4  Nursing Home Guide Watch List.

  5         Section 23.  Subsection (2) of section 400.211, Florida

  6  Statutes, is amended, and subsection (4) is added to section,

  7  to read:

  8         400.211  Persons employed as nursing assistants;

  9  certification requirement.--

10         (2)  The following categories of persons who are not

11  certified as nursing assistants under part II of chapter 464

12  may be employed as a nursing assistant by a nursing facility

13  for a period of 4 months:

14         (a)  Persons who are enrolled in, or have completed, a

15  state-approved nursing assistant program; or

16         (b)  Persons who have been positively verified as

17  actively certified and on the registry in another state and

18  who have not been found to have been convicted of or entered a

19  plea of nolo contendere or guilty to abuse, neglect, or

20  exploitation in another state, regardless of adjudication with

21  no findings of abuse; or

22         (c)  Persons who have preliminarily passed the state's

23  certification exam.

24

25  The certification requirement must be met within 4 months

26  after initial employment as a nursing assistant in a licensed

27  nursing facility.

28         (4)  When employed in a nursing home facility for a

29  12-month period or longer, a certified nursing assistant, to

30  maintain certification, shall submit to a performance review

31  every 12 months and shall be given regular inservice education

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  1  based on the outcome of such review. The inservice training

  2  shall be provided by the facility and must:

  3         (a)  Be sufficient to ensure the continuing competence

  4  of the certified nursing assistant, but must be no less than

  5  18 hours per year.

  6         (b)  Include, at a minimum:

  7         1.  Assisting residents with eating and proper feeding

  8  techniques.

  9         2.  Principles of adequate hydration.

10         3.  Assisting and responding to the cognitively

11  impaired residents or residents with difficult behaviors.

12         4.  Caring for resident at the end of life.

13         5.  Recognizing changes that place a resident at risk

14  for pressure ulcers and falls.

15         (c)  Address areas of weakness as determined in the

16  certified nursing assistant's performance reviews and may

17  address the special needs of residents as determined by the

18  nursing home facility staff.

19         Section 24.  Subsections (2), (3), (7), and (8) of

20  section 400.23, Florida Statutes, are amended, and subsections

21  (10) and (11) are added to said section, to read:

22         400.23  Rules; evaluation and deficiencies; licensure

23  status.--

24         (2)  Pursuant to the intention of the Legislature, the

25  agency, in consultation with the Department of Health and the

26  Department of Elderly Affairs, shall adopt and enforce rules

27  to implement this part, which shall include reasonable and

28  fair standards and procedures relating criteria in relation

29  to:

30         (a)  The location and construction of the facility;

31  including fire and life safety, plumbing, heating, cooling,

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  1  lighting, ventilation, and other housing conditions which will

  2  ensure the health, safety, and comfort of residents, including

  3  an adequate call system.  The agency shall establish standards

  4  for facilities and equipment to increase the extent to which

  5  new facilities and a new wing or floor added to an existing

  6  facility after July 1, 1999, are structurally capable of

  7  serving as shelters only for residents, staff, and families of

  8  residents and staff, and equipped to be self-supporting during

  9  and immediately following disasters.  The agency shall work

10  with facilities licensed under this part and report to the

11  Governor and Legislature by April 1, 1999, its recommendations

12  for cost-effective renovation standards to be applied to

13  existing facilities. In making such rules, the agency shall be

14  guided by criteria recommended by nationally recognized

15  reputable professional groups and associations with knowledge

16  of such subject matters. The agency shall update or revise

17  such criteria as the need arises. All nursing homes must

18  comply with those lifesafety code requirements and building

19  code standards applicable at the time of approval of their

20  construction plans. The agency may require alterations to a

21  building if it determines that an existing condition

22  constitutes a distinct hazard to life, health, or safety. The

23  agency shall adopt fair and reasonable rules setting forth

24  conditions under which existing facilities undergoing

25  additions, alterations, conversions, renovations, or repairs

26  shall be required to comply with the most recent updated or

27  revised standards.

28         (b)  The number and qualifications of all personnel,

29  including management, medical, nursing, and other professional

30  personnel, and nursing assistants, orderlies, and support

31

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  1  personnel, having responsibility for any part of the care

  2  given residents.

  3         (c)  All sanitary conditions within the facility and

  4  its surroundings, including water supply, sewage disposal,

  5  food handling, and general hygiene which will ensure the

  6  health and comfort of residents.

  7         (d)  The equipment essential to the health and welfare

  8  of the residents.

  9         (e)  A uniform accounting system.

10         (f)  The care, treatment, and maintenance of residents

11  and measurement of the quality and adequacy thereof,

12  consistent with based on rules developed under this chapter

13  and the Omnibus Budget Reconciliation Act of 1987 (Pub. L. No.

14  100-203) (December 22, 1987), Title IV (Medicare, Medicaid,

15  and Other Health-Related Programs), Subtitle C (Nursing Home

16  Reform), as amended.

17         (g)  The preparation and annual update of a

18  comprehensive emergency management plan.  The agency shall

19  adopt rules establishing minimum criteria for the plan after

20  consultation with the Department of Community Affairs.  At a

21  minimum, the rules must provide for plan components that

22  address emergency evacuation transportation; adequate

23  sheltering arrangements; postdisaster activities, including

24  emergency power, food, and water; postdisaster transportation;

25  supplies; staffing; emergency equipment; individual

26  identification of residents and transfer of records; and

27  responding to family inquiries.  The comprehensive emergency

28  management plan is subject to review and approval by the local

29  emergency management agency.  During its review, the local

30  emergency management agency shall ensure that the following

31  agencies, at a minimum, are given the opportunity to review

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  1  the plan:  the Department of Elderly Affairs, the Department

  2  of Health, the Agency for Health Care Administration, and the

  3  Department of Community Affairs.  Also, appropriate volunteer

  4  organizations must be given the opportunity to review the

  5  plan.  The local emergency management agency shall complete

  6  its review within 60 days and either approve the plan or

  7  advise the facility of necessary revisions.

  8         (h)  The implementation of the consumer satisfaction

  9  surveys required under s. 400.0225; the availability,

10  distribution, and posting of reports and records required

11  under s. 400.191; and the Gold Seal program established under

12  s. 400.235.

13         (i)  An adequate quality assurance process and risk

14  management procedure.

15         (3)(a)1.a.  Until January 1, 2002, the agency shall

16  adopt rules providing for the minimum staffing requirements

17  for nursing homes. These requirements shall include, for each

18  nursing home facility, a minimum certified nursing assistant

19  staffing and a minimum licensed nursing staffing per resident

20  per day, including evening and night shifts and weekends.

21  Agency rules shall specify requirements for documentation of

22  compliance with staffing standards, sanctions for violation of

23  such standards, and requirements for daily posting of the

24  names of staff on duty for the benefit of facility residents

25  and the public.

26         b.  Beginning January 1, 2002, the minimum staffing

27  requirements for direct care staff shall include, for each

28  nursing home, a minimum certified nursing assistant staffing

29  of 2.6 hours per resident per day, with no single shift having

30  less than one certified nursing assistant per 15 residents.

31  Each nursing home shall document compliance with safety

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  1  standards and post daily the names of staff on duty for the

  2  benefit of facility residents and the public.  Failure to

  3  provide such posting daily constitutes a class III deficiency.

  4         2.  The agency shall recognize the use of licensed

  5  nurses for compliance with minimum staffing requirements for

  6  certified nursing assistants, provided that the facility

  7  otherwise meets the minimum staffing requirements for licensed

  8  nurses and that the licensed nurses so recognized are

  9  performing the duties of a certified nursing assistant. Unless

10  otherwise approved by the agency, licensed nurses counted

11  towards the minimum staffing requirements for certified

12  nursing assistants must exclusively perform the duties of a

13  certified nursing assistant for the entire shift and shall not

14  also be counted towards the minimum staffing requirements for

15  licensed nurses.

16         3.  If the agency approved a facility's request to use

17  a licensed nurse to perform both licensed nursing and

18  certified nursing assistant duties, the facility must allocate

19  the amount of staff time specifically spent on certified

20  nursing assistant duties for the purpose of documenting

21  compliance with minimum staffing requirements for certified

22  and licensed nursing staff. In no event may the hours of a

23  licensed nurse with dual job responsibilities be counted

24  twice.

25         4.  A nursing facility that has failed to comply with

26  state minimum staffing requirements 2 days out of any 7-day

27  period shall be prohibited from accepting new admissions until

28  such time as the facility has achieved the minimum staffing

29  requirements for a period of 7 consecutive days. For purposes

30  of this subparagraph, any person who was a resident of the

31  facility and was absent from the facility for the purpose of

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  1  receiving medical care at a separate location or was on a

  2  leave of absence shall not be considered a new admission.

  3  Failure to impose such an admissions moratorium constitutes a

  4  class I deficiency.

  5         (b)  The agency shall adopt rules to allow properly

  6  trained staff of a nursing facility, in addition to certified

  7  nursing assistants and licensed nurses, to assist residents

  8  with eating. The rules shall specify the minimum training

  9  requirements and shall specify the physiological conditions or

10  disorders of residents which would necessitate that the eating

11  assistance be provided by nursing personnel of the facility.

12  Nonnursing staff providing eating assistance to residents

13  under the provisions of this subsection shall not count

14  towards compliance with minimum staffing standards.

15         (c)  Licensed practical nurses licensed under chapter

16  464 who are providing nursing services in nursing home

17  facilities under this part may supervise the activities of

18  other licensed practical nurses, certified nursing assistants,

19  and other unlicensed personnel providing services in such

20  facilities in accordance with rules adopted by the Board of

21  Nursing.

22         (7)  The agency shall, at least every 15 months,

23  evaluate all nursing home facilities and make a determination

24  as to the degree of compliance by each licensee with the

25  established rules adopted under this part as a basis for

26  assigning a licensure status to that facility.  The agency

27  shall base its evaluation on the most recent inspection

28  report, taking into consideration findings from other official

29  reports, surveys, interviews, investigations, and inspections.

30  The agency shall assign a licensure status of standard or

31  conditional to each nursing home.

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  1         (a)  A standard licensure status means that a facility

  2  has no class I or class II deficiencies, has corrected all

  3  class III deficiencies within the time established by the

  4  agency, and is in substantial compliance at the time of the

  5  survey with criteria established under this part, with rules

  6  adopted by the agency, and, if applicable, with rules adopted

  7  under the Omnibus Budget Reconciliation Act of 1987 (Pub. L.

  8  No. 100-203) (December 22, 1987), Title IV (Medicare,

  9  Medicaid, and Other Health-Related Programs), Subtitle C

10  (Nursing Home Reform), as amended.

11         (b)  A conditional licensure status means that a

12  facility, due to the presence of one or more class I or class

13  II deficiencies, or class III deficiencies not corrected

14  within the time established by the agency, is not in

15  substantial compliance at the time of the survey with criteria

16  established under this part, with rules adopted by the agency,

17  or, if applicable, with rules adopted under the Omnibus Budget

18  Reconciliation Act of 1987 (Pub. L. No. 100-203) (December 22,

19  1987), Title IV (Medicare, Medicaid, and Other Health-Related

20  Programs), Subtitle C (Nursing Home Reform), as amended. If

21  the facility has no class I, class II, or class III

22  deficiencies comes into substantial compliance at the time of

23  the followup survey, a standard licensure status may be

24  assigned.

25         (c)  In evaluating the overall quality of care and

26  services and determining whether the facility will receive a

27  conditional or standard license, the agency shall consider the

28  needs and limitations of residents in the facility and the

29  results of interviews and surveys of a representative sampling

30  of residents, families of residents, ombudsman council members

31  in the planning and service area in which the facility is

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  1  located, guardians of residents, and staff of the nursing home

  2  facility.

  3         (d)  The current licensure status of each facility must

  4  be indicated in bold print on the face of the license.  A list

  5  of the deficiencies of the facility shall be posted in a

  6  prominent place that is in clear and unobstructed public view

  7  at or near the place where residents are being admitted to

  8  that facility. Licensees receiving a conditional licensure

  9  status for a facility shall prepare, within 10 working days

10  after receiving notice of deficiencies, a plan for correction

11  of all deficiencies and shall submit the plan to the agency

12  for approval. Correction of all deficiencies, within the

13  period approved by the agency, shall result in termination of

14  the conditional licensure status.  Failure to correct the

15  deficiencies within a reasonable period approved by the agency

16  shall be grounds for the imposition of sanctions pursuant to

17  this part.

18         (e)  Each licensee shall post its license in a

19  prominent place that is in clear and unobstructed public view

20  at or near the place where residents are being admitted to the

21  facility.

22         (f)  Not later than January 1, 1994, The agency shall

23  adopt rules that:

24         1.  Establish uniform procedures for the evaluation of

25  facilities.

26         2.  Provide criteria in the areas referenced in

27  paragraph (c).

28         3.  Address other areas necessary for carrying out the

29  intent of this section.

30         (8)  The agency shall adopt rules to provide that, when

31  the criteria established under subsection (2) are not met,

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  1  such deficiencies shall be classified according to the nature

  2  and scope of the deficiency. The scope of the deficiency shall

  3  be cited as isolated, patterned, or widespread. An isolated

  4  deficiency is a deficiency affecting one or a very limited

  5  number of residents or involving one or a very limited number

  6  of staff, or a situation that occurred only occasionally or in

  7  a very limited number of locations. A patterned deficiency is

  8  a deficiency where more than a very limited number of

  9  residents are affected or more than a very limited number of

10  staff are involved, or the same resident or residents have

11  been affected by repeated occurrences of the same deficient

12  practice, or a situation that has occurred in several

13  locations; provided that the effect of the deficient practice

14  is not found to be pervasive throughout the facility. A

15  widespread deficiency is a deficiency in which the problems

16  causing the deficiency are pervasive throughout the facility

17  or represent systemic failure that affected or has the

18  potential to affect a large portion of all of the facility's

19  residents. The agency shall indicate the classification on the

20  face of the notice of deficiencies as follows:

21         (a)  Class I deficiencies are those which the agency

22  determines present a situation in which immediate corrective

23  action is necessary because the facility's noncompliance has

24  caused, or is likely to cause, serious injury, harm,

25  impairment, or death to a resident receiving care in a

26  facility an imminent danger to the residents or guests of the

27  nursing home facility or a substantial probability that death

28  or serious physical harm would result therefrom. The condition

29  or practice constituting a class I violation shall be abated

30  or eliminated immediately, unless a fixed period of time, as

31  determined by the agency, is required for correction.

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  1  Notwithstanding s. 400.121(2), A class I deficiency is subject

  2  to a civil penalty of $5,000 for an isolated deficiency,

  3  $10,000 for a patterned deficiency, and $15,000 for a

  4  widespread deficiency in an amount not less than $5,000 and

  5  not exceeding $25,000 for each and every deficiency. A fine

  6  shall may be levied notwithstanding the correction of the

  7  deficiency.

  8         (b)  Class II deficiencies are those which the agency

  9  determines have compromised the resident's ability to maintain

10  or reach his or her highest practicable physical, mental, and

11  psychosocial well-being as defined by an accurate and

12  comprehensive resident assessment, plan of care, and provision

13  of services have a direct or immediate relationship to the

14  health, safety, or security of the nursing home facility

15  residents, other than class I deficiencies.  A class II

16  deficiency is subject to a civil penalty of $2,500 for an

17  isolated deficiency, $5,000 for a patterned deficiency, and

18  $7,500 for a widespread deficiency in an amount not less than

19  $1,000 and not exceeding $10,000 for each and every

20  deficiency.  A citation for a class II deficiency shall

21  specify the time within which the deficiency is required to be

22  corrected.  If a class II deficiency is corrected within the

23  time specified, no civil penalty shall be imposed, unless it

24  is a repeated offense. A fine shall be levied notwithstanding

25  the correction of the deficiency.

26         (c)  Class III deficiencies are those which the agency

27  determines result in no more than minimal physical, mental, or

28  psychosocial discomfort to the resident or have minimal

29  potential to compromise the resident's ability to maintain or

30  reach his or her highest practical physical, mental, or

31  psychosocial well-being as defined by an accurate and

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  1  comprehensive resident assessment, plan of care, and provision

  2  of services to have an indirect or potential relationship to

  3  the health, safety, or security of the nursing home facility

  4  residents, other than class I or class II deficiencies. A

  5  class III deficiency shall be subject to a civil penalty of

  6  $1,000 for an isolated deficiency, $2,000 for a patterned

  7  deficiency, and $3,000 for a widespread deficiency not less

  8  than $500 and not exceeding $2,500 for each and every

  9  deficiency.  A citation for a class III deficiency shall

10  specify the time within which the deficiency is required to be

11  corrected.  If a class III deficiency is corrected within the

12  time specified, no civil penalty shall be imposed, unless it

13  is a repeated offense.

14         (d)  Class IV deficiencies are those which the agency

15  determines involve no actual harm but do not constitute a

16  class III deficiency. A class IV deficiency shall be

17  documented in the agency's survey results and may be required

18  to be corrected within a time specified by the agency. No

19  civil penalty shall be imposed. If the class IV deficiency is

20  an isolated deficiency, no plan of correction is required.

21

22  The fine amount shall be doubled for each class I or class II

23  deficiency if the facility was previously cited for one or

24  more class I or class II deficiencies during or since its last

25  annual inspection.

26         (10)  Facilities that have been free of any class I or

27  class II violation for the past 30 months may provide a

28  minimum of 2.3 hours per resident per day of certified nursing

29  assistant services. Such facilities are exempt from the

30  requirements of subparagraph (3)(a)1.

31

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  1         (11)  The agency must submit a report annually to the

  2  Legislature that summarizes the information regarding

  3  staff-to-resident ratios, staff turnover, and staff stability

  4  reported by nursing home facilities pursuant to s.

  5  400.141(21).

  6         Section 25.  Subsection (3) of section 400.241, Florida

  7  Statutes, is amended to read:

  8         400.241  Prohibited acts; penalties for violations.--

  9         (3)  It is unlawful for any person, long-term care

10  facility, or other entity to willfully interfere with the

11  unannounced inspections mandated by s. 400.0073 or s.

12  400.19(3). Alerting or advising a facility of the actual or

13  approximate date of such inspection shall be a per se

14  violation of this subsection.

15         (4)  A violation of any provision of this part or of

16  any minimum standard, rule, or regulation adopted pursuant

17  thereto constitutes a misdemeanor of the second degree,

18  punishable as provided in s. 775.082 or s. 775.083.  Each day

19  of a continuing violation shall be considered a separate

20  offense.

21         Section 26.  Paragraph (b) of subsection (3) of section

22  400.407, Florida Statutes, is amended to read:

23         400.407  License required; fee, display.--

24         (3)  Any license granted by the agency must state the

25  maximum resident capacity of the facility, the type of care

26  for which the license is granted, the date the license is

27  issued, the expiration date of the license, and any other

28  information deemed necessary by the agency. Licenses shall be

29  issued for one or more of the following categories of care:

30  standard, extended congregate care, limited nursing services,

31  or limited mental health.

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  1         (b)  An extended congregate care license shall be

  2  issued to facilities providing, directly or through contract,

  3  services beyond those authorized in paragraph (a), including

  4  acts performed pursuant to part I of chapter 464 by persons

  5  licensed thereunder, and supportive services defined by rule

  6  to persons who otherwise would be disqualified from continued

  7  residence in a facility licensed under this part.

  8         1.  In order for extended congregate care services to

  9  be provided in a facility licensed under this part, the agency

10  must first determine that all requirements established in law

11  and rule are met and must specifically designate, on the

12  facility's license, that such services may be provided and

13  whether the designation applies to all or part of a facility.

14  Such designation may be made at the time of initial licensure

15  or biennial relicensure, or upon request in writing by a

16  licensee under this part. Notification of approval or denial

17  of such request shall be made within 90 days after receipt of

18  such request and all necessary documentation. Existing

19  facilities qualifying to provide extended congregate care

20  services must have maintained a standard license and may not

21  have been subject to administrative sanctions during the

22  previous 2 years, or since initial licensure if the facility

23  has been licensed for less than 2 years, for any of the

24  following reasons:

25         a.  A class I or class II violation;

26         b.  Three or more repeat or recurring class III

27  violations of identical or similar resident care standards as

28  specified in rule from which a pattern of noncompliance is

29  found by the agency;

30

31

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  1         c.  Three or more class III violations that were not

  2  corrected in accordance with the corrective action plan

  3  approved by the agency;

  4         d.  Violation of resident care standards resulting in a

  5  requirement to employ the services of a consultant pharmacist

  6  or consultant dietitian;

  7         e.  Denial, suspension, or revocation of a license for

  8  another facility under this part in which the applicant for an

  9  extended congregate care license has at least 25 percent

10  ownership interest; or

11         f.  Imposition of a moratorium on admissions or

12  initiation of injunctive proceedings.

13         2.  Facilities that are licensed to provide extended

14  congregate care services shall maintain a written progress

15  report on each person who receives such services, which report

16  describes the type, amount, duration, scope, and outcome of

17  services that are rendered and the general status of the

18  resident's health.  A registered nurse, or appropriate

19  designee, representing the agency shall visit such facilities

20  at least two times a year to monitor residents who are

21  receiving extended congregate care services and to determine

22  if the facility is in compliance with this part and with rules

23  that relate to extended congregate care. One of these visits

24  may be in conjunction with the regular biennial survey.  The

25  monitoring visits may be provided through contractual

26  arrangements with appropriate community agencies.  A

27  registered nurse shall serve as part of the team that

28  biennially inspects such facility. The agency may waive one of

29  the required yearly monitoring visits for a facility that has

30  been licensed for at least 24 months to provide extended

31  congregate care services, if, during the biennial inspection,

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  1  the registered nurse determines that extended congregate care

  2  services are being provided appropriately, and if the facility

  3  has no class I or class II violations and no uncorrected class

  4  III violations. Before such decision is made, the agency shall

  5  consult with the long-term care ombudsman council for the area

  6  in which the facility is located to determine if any

  7  complaints have been made and substantiated about the quality

  8  of services or care.  The agency may not waive one of the

  9  required yearly monitoring visits if complaints have been made

10  and substantiated.

11         3.  Facilities that are licensed to provide extended

12  congregate care services shall:

13         a.  Demonstrate the capability to meet unanticipated

14  resident service needs.

15         b.  Offer a physical environment that promotes a

16  homelike setting, provides for resident privacy, promotes

17  resident independence, and allows sufficient congregate space

18  as defined by rule.

19         c.  Have sufficient staff available, taking into

20  account the physical plant and firesafety features of the

21  building, to assist with the evacuation of residents in an

22  emergency, as necessary.

23         d.  Adopt and follow policies and procedures that

24  maximize resident independence, dignity, choice, and

25  decisionmaking to permit residents to age in place to the

26  extent possible, so that moves due to changes in functional

27  status are minimized or avoided.

28         e.  Allow residents or, if applicable, a resident's

29  representative, designee, surrogate, guardian, or attorney in

30  fact to make a variety of personal choices, participate in

31

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  1  developing service plans, and share responsibility in

  2  decisionmaking.

  3         f.  Implement the concept of managed risk.

  4         g.  Provide, either directly or through contract, the

  5  services of a person licensed pursuant to part I of chapter

  6  464.

  7         h.  In addition to the training mandated in s. 400.452,

  8  provide specialized training as defined by rule for facility

  9  staff.

10         4.  Facilities licensed to provide extended congregate

11  care services are exempt from the criteria for continued

12  residency as set forth in rules adopted under s. 400.441.

13  Facilities so licensed shall adopt their own requirements

14  within guidelines for continued residency set forth by the

15  department in rule.  However, such facilities may not serve

16  residents who require 24-hour nursing supervision. Facilities

17  licensed to provide extended congregate care services shall

18  provide each resident with a written copy of facility policies

19  governing admission and retention.

20         5.  The primary purpose of extended congregate care

21  services is to allow residents, as they become more impaired,

22  the option of remaining in a familiar setting from which they

23  would otherwise be disqualified for continued residency.  A

24  facility licensed to provide extended congregate care services

25  may also admit an individual who exceeds the admission

26  criteria for a facility with a standard license, if the

27  individual is determined appropriate for admission to the

28  extended congregate care facility.

29         6.  Before admission of an individual to a facility

30  licensed to provide extended congregate care services, the

31  individual must undergo a medical examination as provided in

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  1  s. 400.426(4) and the facility must develop a preliminary

  2  service plan for the individual.

  3         7.  When a facility can no longer provide or arrange

  4  for services in accordance with the resident's service plan

  5  and needs and the facility's policy, the facility shall make

  6  arrangements for relocating the person in accordance with s.

  7  400.428(1)(k).

  8         8.  Failure to provide extended congregate care

  9  services may result in denial of extended congregate care

10  license renewal.

11         9.  No later than January 1 of each year, the

12  department, in consultation with the agency, shall prepare and

13  submit to the Governor, the President of the Senate, the

14  Speaker of the House of Representatives, and the chairs of

15  appropriate legislative committees, a report on the status of,

16  and recommendations related to, extended congregate care

17  services. The status report must include, but need not be

18  limited to, the following information:

19         a.  A description of the facilities licensed to provide

20  such services, including total number of beds licensed under

21  this part.

22         b.  The number and characteristics of residents

23  receiving such services.

24         c.  The types of services rendered that could not be

25  provided through a standard license.

26         d.  An analysis of deficiencies cited during biennial

27  inspections.

28         e.  The number of residents who required extended

29  congregate care services at admission and the source of

30  admission.

31

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  1         f.  Recommendations for statutory or regulatory

  2  changes.

  3         g.  The availability of extended congregate care to

  4  state clients residing in facilities licensed under this part

  5  and in need of additional services, and recommendations for

  6  appropriations to subsidize extended congregate care services

  7  for such persons.

  8         h.  Such other information as the department considers

  9  appropriate.

10         Section 27.  Subsections (4) through (11) of section

11  400.426, Florida Statutes, are renumbered as subsections (5)

12  through (12), respectively, and a new subsection (4) is added

13  to said section to read:

14         400.426  Appropriateness of placements; daily record of

15  care; examinations of residents.--

16         (4)  Each facility shall maintain in the care records

17  for each resident a daily chart of activities of daily living

18  care provided to a resident. This record must be completed

19  contemporaneously with the delivery of care by the caregiver

20  and include the date of care and the initials or signature of

21  the caregiver. These records shall be made available to the

22  resident or his or her guardian upon request within 7 days of

23  the request. These records shall be maintained by the facility

24  for a period of not less than 5 years.

25         Section 28.  Paragraph (k) of subsection (1) of section

26  400.428, Florida Statutes, is amended to read:

27         400.428  Resident bill of rights.--

28         (1)  No resident of a facility shall be deprived of any

29  civil or legal rights, benefits, or privileges guaranteed by

30  law, the Constitution of the State of Florida, or the

31

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  1  Constitution of the United States as a resident of a facility.

  2  Every resident of a facility shall have the right to:

  3         (k)  At least 45 30 days' notice of relocation or

  4  termination of residency from the facility unless, for medical

  5  reasons, the resident is certified by a physician to require

  6  an emergency relocation to a facility providing a more skilled

  7  level of care or the resident engages in a pattern of conduct

  8  that is harmful or offensive to other residents.  In the case

  9  of a resident who has been adjudicated mentally incapacitated,

10  the guardian shall be given at least 45 30 days' notice of a

11  nonemergency relocation or residency termination.  Reasons for

12  relocation shall be set forth in writing.  In order for a

13  facility to terminate the residency of an individual without

14  notice as provided herein, the facility shall show good cause

15  in a court of competent jurisdiction.

16         Section 29.  Effective July 1, 2001, and applying to

17  causes of action accruing on or after that date, section

18  400.429, Florida Statutes, is amended to read:

19         400.429  Civil actions to enforce rights.--

20         (1)  Any person or resident whose rights as specified

21  in this part are violated shall have a cause of action for

22  long-term care facility negligence against any facility owner,

23  administrator, or staff responsible for the violation.  The

24  action may be brought by the resident or his or her guardian,

25  or by a person or organization acting on behalf of a resident

26  with the consent of the resident or his or her guardian, or by

27  the personal representative of the estate of a deceased

28  resident regardless of the cause of death when the cause of

29  death resulted from a violation of the decedent's rights, to

30  enforce such rights. If the action alleges a claim for the

31  resident's rights or for negligence that caused the death of

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  1  the resident, the claimant shall be required to elect either

  2  survival damages pursuant to s. 46.021 or wrongful death

  3  damages pursuant to s. 768.21. If the action alleges a claim

  4  for the resident's rights or for negligence that did not cause

  5  the death of the resident, the personal representative of the

  6  estate may recover damages for the negligence that caused

  7  injury to the resident. The action may be brought in any court

  8  of competent jurisdiction to enforce such rights and to

  9  recover actual damages, and punitive damages for any violation

10  of the rights of a resident or negligence when malicious,

11  wanton, or willful disregard of the rights of others can be

12  shown. Any resident who prevails in seeking injunctive relief

13  or a claim for an administrative remedy is entitled to recover

14  the costs of the action, and a reasonable attorney's fee

15  assessed against the defendant not to exceed $25,000. Fees

16  shall be awarded solely for the injunctive or administrative

17  relief and not for any claim or action for damages whether

18  such claim or action is brought together with a request for an

19  injunction or administrative relief or as a separate action,

20  except as provided under s. 768.79 or the Florida Rules of

21  Civil Procedure. Sections 400.429-400.4298 provide the

22  exclusive remedy for a cause of action for recovery of damages

23  for the personal injury or death of a nursing home resident

24  arising out of negligence or violation of rights specified in

25  s. 400.022.  This section shall not be construed as precluding

26  theories of recovery not arising out of negligence or s.

27  400.022 that are available to a resident or to the agency.

28  The provisions of chapter 766 do not apply to any cause of

29  action brought under ss. 400.429-400.4298. Any plaintiff who

30  prevails in any such action may be entitled to recover

31  reasonable attorney's fees, costs of the action, and damages,

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  1  unless the court finds that the plaintiff has acted in bad

  2  faith, with malicious purpose, and that there was a complete

  3  absence of a justiciable issue of either law or fact.  A

  4  prevailing defendant may be entitled to recover reasonable

  5  attorney's fees pursuant to s. 57.105. The remedies provided

  6  in this section are in addition to and cumulative with other

  7  legal and administrative remedies available to a resident or

  8  to the agency.

  9         (2)  In any claim for long-term care facility

10  negligence causing injury to or the death of a resident, the

11  claimant shall have the burden of proving, by a preponderance

12  of the evidence, that:

13         (a)  The defendant owed a duty to the resident;

14         (b)  The defendant breached the duty to the resident;

15         (c)  The breach of the duty is a legal cause of loss,

16  injury, death or damage to the resident; and

17         (d)  The resident sustained loss, injury, death, or

18  damage as a result of the breach.

19

20  Nothing in this part shall be interpreted to create strict

21  liability. A violation of the rights set forth in s. 400.428

22  or in any other standard or guidelines specified in this part

23  or in any applicable administrative standard or guidelines of

24  this state or a federal regulatory agency shall be evidence of

25  negligence but shall not be considered negligence per se.

26         (3)  In any claim for long-term care facility

27  negligence, a licensee, person, or entity shall have a duty to

28  exercise reasonable care.  Reasonable care is that degree of

29  care which a reasonably careful licensee, person, or entity

30  would use under like circumstances.

31

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  1         (4)  In any claim for long-term care facility

  2  negligence, a nurse licensed under part I of chapter 464 shall

  3  have the duty to exercise care consistent with the prevailing

  4  professional standard of care for a nurse. The prevailing

  5  professional standard of care for a nurse shall be that level

  6  of care, skill, and treatment which, in light of all relevant

  7  surrounding circumstances, is recognized as acceptable and

  8  appropriate by reasonably prudent similar nurses. To recover

  9  attorney's fees under this section, the following conditions

10  precedent must be met:

11         (a)  Within 120 days after the filing of a responsive

12  pleading or defensive motion to a complaint brought under this

13  section and before trial, the parties or their designated

14  representatives shall meet in mediation to discuss the issues

15  of liability and damages in accordance with this paragraph for

16  the purpose of an early resolution of the matter.

17         1.  Within 60 days after the filing of the responsive

18  pleading or defensive motion, the parties shall:

19         a.  Agree on a mediator. If the parties cannot agree on

20  a mediator, the defendant shall immediately notify the court,

21  which shall appoint a mediator within 10 days after such

22  notice.

23         b.  Set a date for mediation.

24         c.  Prepare an order for the court that identifies the

25  mediator, the scheduled date of the mediation, and other terms

26  of the mediation. Absent any disagreement between the parties,

27  the court may issue the order for the mediation submitted by

28  the parties without a hearing.

29         2.  The mediation must be concluded within 120 days

30  after the filing of a responsive pleading or defensive motion.

31

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  1  The date may be extended only by agreement of all parties

  2  subject to mediation under this subsection.

  3         3.  The mediation shall be conducted in the following

  4  manner:

  5         a.  Each party shall ensure that all persons necessary

  6  for complete settlement authority are present at the

  7  mediation.

  8         b.  Each party shall mediate in good faith.

  9         4.  All aspects of the mediation which are not

10  specifically established by this subsection must be conducted

11  according to the rules of practice and procedure adopted by

12  the Supreme Court of this state.

13         (b)  If the parties do not settle the case pursuant to

14  mediation, the last offer of the defendant made at mediation

15  shall be recorded by the mediator in a written report that

16  states the amount of the offer, the date the offer was made in

17  writing, and the date the offer was rejected. If the matter

18  subsequently proceeds to trial under this section and the

19  plaintiff prevails but is awarded an amount in damages,

20  exclusive of attorney's fees, which is equal to or less than

21  the last offer made by the defendant at mediation, the

22  plaintiff is not entitled to recover any attorney's fees.

23         (c)  This subsection applies only to claims for

24  liability and damages and does not apply to actions for

25  injunctive relief.

26         (d)  This subsection applies to all causes of action

27  that accrue on or after October 1, 1999.

28         (5)(3)  Discovery of financial information for the

29  purpose of determining the value of punitive damages may not

30  be had unless the plaintiff shows the court by proffer or

31

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  1  evidence in the record that a reasonable basis exists to

  2  support a claim for punitive damages.

  3         (6)(4)  In addition to any other standards for punitive

  4  damages, any award of punitive damages must be reasonable in

  5  light of the actual harm suffered by the resident and the

  6  egregiousness of the conduct that caused the actual harm to

  7  the resident.

  8         (7)  The resident or the resident's legal

  9  representative shall serve a copy of any complaint alleging,

10  in whole or in part, the violation of any rights specified in

11  this part to the Agency for Health Care Administration at the

12  time of filing the initial complaint with the clerk of the

13  court for the county in which the action is pursued.

14         Section 30.  Effective July 1, 2001, and applying to

15  causes of action accruing on or after that date, section

16  400.4293, Florida Statutes, is created to read:

17         400.4293  Presuit notice; investigation; notification

18  of violation of residents' rights or alleged negligence;

19  claims evaluation procedure; informal discovery; review.--

20         (1)  As used in this section, the term:

21         (a)  "Claim for long-term care facility negligence"

22  means a negligence claim alleging injury to or the death of a

23  resident arising out of an asserted violation of the rights of

24  a resident under s. 400.428 or an asserted deviation from the

25  applicable standard of care.

26         (b)  "Insurer" means any self-insurer authorized under

27  s. 627.357, liability insurance carrier, joint underwriting

28  association, or any uninsured prospective defendant.

29         (2)  Prior to filing a claim for long-term care

30  facility negligence, a claimant alleging injury to or the

31  death of a resident shall notify each prospective defendant by

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  1  certified mail, return receipt requested, of an asserted

  2  violation of a resident's rights provided in s. 400.428 or

  3  deviation from the standard of care. Such notification shall

  4  include an identification of the rights the prospective

  5  defendant has violated and the negligence alleged to have

  6  caused the incident or incidents and a brief description of

  7  the injuries sustained by the resident which are reasonably

  8  identifiable at the time of notice. If the claimant is

  9  represented by counsel, the notice shall contain a certificate

10  of counsel that counsel's reasonable investigation gave rise

11  to a good-faith belief that grounds exist for an action

12  against each prospective defendant.

13         (3)(a)  No suit may be filed for a period of 75 days

14  after notice is mailed to any prospective defendant. During

15  the 75-day period, the prospective defendants or their

16  insurers shall conduct an evaluation of the claim to determine

17  the liability of each defendant and to evaluate the damages of

18  the claimants. Each defendant or insurer of the defendant

19  shall have a procedure for the prompt evaluation of claims

20  during the 75-day period. The procedure shall include one or

21  more of the following:

22         1.  Internal review by a duly qualified facility risk

23  manager or claims adjuster.

24         2.  Internal review by counsel for each prospective

25  defendant.

26         3.  A quality assurance committee authorized under any

27  applicable state or federal statutes, rules, or regulations.

28         4.  Any other similar procedure that fairly and

29  promptly evaluates the claims.

30

31

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  1  Each defendant or insurer of the defendant shall evaluate the

  2  claim in good faith.

  3         (b)  At or before the end of the 75 days, the defendant

  4  or insurer of the defendant shall provide the claimant with a

  5  written response:

  6         1.  Rejecting the claim; or

  7         2.  Making a settlement offer.

  8         (c)  The response shall be delivered to the claimant if

  9  not represented by counsel or to the claimant's attorney, by

10  certified mail, return receipt requested. Failure of the

11  prospective defendant or insurer of the defendant to reply to

12  the notice within 75 days after receipt shall be deemed a

13  rejection of the claim for purposes of this section.

14         (4)  The notification of a claim for long-term care

15  facility negligence shall be served within the applicable

16  statute of limitations period; however, during the 75-day

17  period, the statute of limitations is tolled as to all

18  prospective defendants. Upon stipulation by the parties, the

19  75-day period may be extended and the statute of limitations

20  is tolled during any such extension. Upon receiving written

21  notice by certified mail, return receipt requested, of

22  termination of negotiations in an extended period, the

23  claimant shall have 60 days or the remainder of the period of

24  the statute of limitations, whichever is greater, within which

25  to file suit.

26         (5)  No statement, discussion, written document,

27  report, or other work product generated by presuit claims

28  evaluation procedures under this section is discoverable or

29  admissible in any civil action for any purpose by the opposing

30  party. All participants, including, but not limited to,

31  physicians, investigators, witnesses, and employees or

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  1  associates of the defendant, are immune from civil liability

  2  arising from participation in the presuit claims evaluation

  3  procedure. Any licensed physician or registered nurse may be

  4  retained by either party to provide an opinion regarding the

  5  reasonable basis of the claim. The presuit opinions of the

  6  expert are not discoverable or admissible in any civil action

  7  for any purpose by the opposing party.

  8         (6)  Upon receipt by a prospective defendant of a

  9  notice of claim, the parties shall make discoverable

10  information available without formal discovery as provided in

11  subsection (7).

12         (7)  Informal discovery may be used by a party to

13  obtain unsworn statements and the production of documents or

14  things, as follows:

15         (a)  Unsworn statements.--Any party may require other

16  parties to appear for the taking of an unsworn statement. Such

17  statements may be used only for the purpose of claims

18  evaluation and are not discoverable or admissible in any civil

19  action for any purpose by any party. A party seeking to take

20  the unsworn statement of any party must give reasonable notice

21  in writing to all parties. The notice must state the time and

22  place for taking the statement and the name and address of the

23  party to be examined. Unless otherwise impractical, the

24  examination of any party must be done at the same time by all

25  other parties. Any party may be represented by counsel at the

26  taking of an unsworn statement. An unsworn statement may be

27  recorded electronically, stenographically, or on videotape.

28  The taking of unsworn statements is subject to the provisions

29  of the Florida Rules of Civil Procedure and may be terminated

30  for abuses.

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  1         (b)  Documents or things.--Any party may request

  2  discovery of relevant documents or things. The documents or

  3  things must be produced, at the expense of the requesting

  4  party, within 20 days after the date of receipt of the

  5  request. A party is required to produce relevant and

  6  discoverable documents or things within that party's

  7  possession or control, if in good faith it can reasonably be

  8  done within the timeframe of the claims evaluation process.

  9         (8)  Each request for and notice concerning informal

10  discovery pursuant to this section must be in writing, and a

11  copy thereof must be sent to all parties. Such a request or

12  notice must bear a certificate of service identifying the name

13  and address of the person to whom the request or notice is

14  served, the date of the request or notice, and the manner of

15  service thereof.

16         (9)  If a prospective defendant makes a written

17  settlement offer, the claimant shall have 15 days from the

18  date of receipt to accept the offer. An offer shall be deemed

19  rejected unless accepted by delivery of a written notice of

20  acceptance.

21         (10)  To the extent not inconsistent with this part,

22  the provisions of the Florida Mediation Code, Florida Rules of

23  Civil Procedure, shall be applicable to such proceedings.

24         (11)  Within 30 days after the claimant's receipt of

25  defendant's response to the claim, the parties or their

26  designated representatives shall meet in mediation to discuss

27  the issues of liability and damages in accordance with the

28  mediation rules of practice and procedures adopted by the

29  Supreme Court. Upon stipulation of the parties, this 30-day

30  period may be extended and the statute of limitations is

31  tolled during the mediation and any such extension. At the

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  1  conclusion of mediation, the claimant shall have 60 days or

  2  the remainder of the period of the statute of limitations,

  3  whichever is greater, within which to file suit.

  4         Section 31.  Effective July 1, 2001, and applying to

  5  causes of action accruing on or after that date, section

  6  400.4294, Florida Statutes, is created to read:

  7         400.4294  Availability of facility records for

  8  investigation of resident's rights violations and defenses;

  9  penalty.--

10         (1)  Failure to provide complete copies of a resident's

11  records including, but not limited to, all medical records and

12  the resident's chart, within the control or possession of the

13  facility within 10 days, in accordance with the provisions of

14  s. 400.145, shall constitute evidence of failure of that party

15  to comply with good-faith discovery requirements and shall

16  waive the good-faith certificate and presuit notice

17  requirements under this part by the requesting party.

18         (2)  No facility shall be held liable for any civil

19  damages as a result of complying with this section.

20         Section 32.  Effective July 1, 2001, section 400.4295,

21  Florida Statutes, is created to read:

22         400.4295  Certain provisions not applicable to claims

23  for long-term care facility negligence.--A claim for long-term

24  care facility negligence is not a claim for medical

25  malpractice, and the provisions of s. 768.21(8) do not apply

26  to a claim alleging death of the resident.

27         Section 33.  Effective July 1, 2001, section 400.4296,

28  Florida Statutes, is created to read:

29         400.4296  Statute of limitations.--

30         (1)  Any claim for long-term care facility negligence

31  shall be commenced within 2 years from the time the incident

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  1  giving rise to the action occurred or within 2 years from the

  2  time the incident is discovered, or should have been

  3  discovered with the exercise of due diligence; however, in no

  4  event shall the action be commenced later than 4 years from

  5  the date of the incident or occurrence out of which the cause

  6  of action accrued.

  7         (2)  In those actions covered by this section in which

  8  it can be shown that fraudulent concealment or intentional

  9  misrepresentation of fact prevented the discovery of the

10  injury, the period of limitations is extended forward 2 years

11  from the time that the injury is discovered with the exercise

12  of due diligence, but in no event not more than 6 years from

13  the date the incident giving rise to the injury occurred.

14         (3)  This section shall apply to causes of action that

15  have accrued prior to the effective date of this section;

16  however, any such cause of action that would not have been

17  barred under prior law may be brought within the time allowed

18  by prior law or within 2 years after the effective date of

19  this section, whichever is earlier, and will be barred

20  thereafter. In actions where it can be shown that fraudulent

21  concealment or intentional misrepresentation of fact prevented

22  the discovery of the injury, the period of limitations is

23  extended forward 2 years from the time that the injury is

24  discovered with the exercise of due diligence but in no event

25  more than 4 years from the effective date of this section.

26         Section 34.  Section 400.4297, Florida Statutes, is

27  created to read:

28         400.4297  Punitive damages; pleading; burden of

29  proof.--

30         (1)  In any claim for long-term care facility

31  negligence, no claim for punitive damages shall be permitted

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  1  unless there is a reasonable showing by evidence in the record

  2  or proffered by the claimant which would provide a reasonable

  3  basis for recovery of such damages. The claimant may move to

  4  amend her or his complaint to assert a claim for punitive

  5  damages as allowed by the rules of civil procedure. The rules

  6  of civil procedure shall be liberally construed so as to allow

  7  the claimant discovery of evidence which appears reasonably

  8  calculated to lead to admissible evidence on the issue of

  9  punitive damages. No discovery of financial worth shall

10  proceed until after the pleading concerning punitive damages

11  is permitted.

12         (2)  A defendant may be held liable for punitive

13  damages only if the trier of fact, based on clear and

14  convincing evidence, finds that the defendant was personally

15  guilty of intentional misconduct or gross negligence. As used

16  in this section, the term:

17         (a)  "Intentional misconduct" means that the defendant

18  had actual knowledge of the wrongfulness of the conduct and

19  the high probability that injury or damage to the claimant

20  would result and, despite that knowledge, intentionally

21  pursued that course of conduct, resulting in injury or damage.

22         (b)  "Gross negligence" means that the defendant's

23  conduct was so reckless or wanting in care that it constituted

24  a conscious disregard or indifference to the life, safety, or

25  rights of persons exposed to such conduct.

26         (3)  In the case of an employer, principal,

27  corporation, or other legal entity, punitive damages may be

28  imposed for the conduct of an employee or agent only if the

29  conduct of the employee or agent meets the criteria specified

30  in subsection (2) and:

31

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  1         (a)  The employer, principal, corporation, or other

  2  legal entity actively and knowingly participated in such

  3  conduct;

  4         (b)  The officers, directors, or managers of the

  5  employer, principal, corporation, or other legal entity

  6  knowingly condoned, ratified, or consented to such conduct; or

  7         (c)  The employer, principal, corporation, or other

  8  legal entity engaged in conduct that constituted gross

  9  negligence and that contributed to the loss, damages, or

10  injury suffered by the claimant.

11         (4)  The plaintiff must establish at trial, by clear

12  and convincing evidence, its entitlement to an award of

13  punitive damages. The "greater weight of the evidence" burden

14  of proof applies to a determination of the amount of damages.

15         (5)  This section is remedial in nature and shall take

16  effect upon becoming a law.

17         Section 35.  Section 400.4298, Florida Statutes, is

18  created to read:

19         400.4298  Punitive damages; limitation.--

20         (1)(a)  Except as provided in paragraph (b), an award

21  of punitive damages may not exceed the greater of:

22         1.  Three times the amount of compensatory damages

23  awarded to each claimant entitled thereto, consistent with the

24  remaining provisions of this section; or

25         2.  The sum of $1 million.

26         (b)  Where the fact finder determines beyond a

27  reasonable doubt that at the time of injury the wrongful

28  conduct proven under this section was motivated primarily by

29  unreasonable financial gain and determines that the

30  unreasonably dangerous nature of the conduct, together with

31  the high likelihood of injury resulting from the conduct, was

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  1  actually known by the managing agent, director, officer, or

  2  other person responsible for making policy decisions on behalf

  3  of the defendant, or at the time of injury the defendant had a

  4  specific intent to harm the claimant and the finder of fact

  5  determines by clear and convincing evidence that the

  6  defendant's conduct did in fact harm the claimant, there shall

  7  be no cap on punitive damages.

  8         (c)  This subsection is not intended to prohibit an

  9  appropriate court from exercising its jurisdiction under s.

10  768.74 in determining the reasonableness of an award of

11  punitive damages that is less than three times the amount of

12  compensatory damages.

13         (2)  The claimant's attorney's fees, if payable from

14  the judgment, are, to the extent that the fees are based on

15  the punitive damages, calculated based on the final judgment

16  for punitive damages. This subsection does not limit the

17  payment of attorney's fees based upon an award of damages

18  other than punitive damages.

19         (3)  The jury may neither be instructed nor informed as

20  to the provisions of this section.

21         (4)  This section is remedial in nature and shall take

22  effect upon becoming a law.

23         Section 36.  Section 400.449, Florida Statutes, is

24  created to read:

25         400.449  Altering, defacing, or falsifying records;

26  penalties.--

27         (1)  Any person who fraudulently alters, defaces, or

28  falsifies any medical, care, or other record of an assisted

29  living facility, or causes or procures any such offense to be

30  committed, commits a misdemeanor of the second degree,

31  punishable as provided in s. 775.082 or s. 775.083.

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  1         (2)  A conviction under subsection (1) is also grounds

  2  for restriction, suspension, or termination of such person's

  3  license or certification privileges.

  4         Section 37.  Subsection (3) of section 430.708, Florida

  5  Statutes, is amended to read:

  6         430.708  Certificate of need.--To ensure that Medicaid

  7  community diversion pilot projects result in a reduction in

  8  the projected average monthly nursing home caseload, the

  9  agency shall, in accordance with the provisions of s.

10  408.034(4):

11         (3)  Adopt rules to reduce the number of beds in

12  Medicaid-participating nursing homes eligible for Medicaid,

13  through a Medicaid-selective contracting process or some other

14  appropriate method.

15         Section 38.  Subsections (2) and (3) of section

16  430.709, Florida Statutes, are amended to read:

17         430.709  Reports and evaluations.--

18         (2)  The agency, in consultation with the department,

19  shall contract for an independent evaluation of the community

20  diversion pilot projects.  Such evaluation must include a

21  careful review and assessment of the actual cost for the

22  provision of services to enrollees participants. No later than

23  120 days after the effective date of this section, the agency

24  shall select a contractor with experience and expertise in

25  evaluating capitation rates for managed care organizations

26  serving a disabled or frail elderly population to conduct the

27  evaluation of the community diversion pilot project as defined

28  in s. 430.703. The contractor shall demonstrate the capacity

29  to evaluate managed care arrangements that seek to test the

30  blending of Medicaid and Medicare capitation as a strategy to

31  provide efficient, cost-effective care. The contractor shall

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  1  report to the agency and the Legislature the specific array of

  2  services provided to each enrollee, the average number of

  3  times per week each service was provided, the unit cost and

  4  total cost per week to provide the service, the total cost of

  5  all services provided to the enrollee, and the enrollment

  6  period for which total costs were calculated. In addition, the

  7  contractor shall report to the agency and the Legislature the

  8  total number of enrollees to date; the total payment to the

  9  managed care organization for enrollees; the number of

10  enrollees who have been admitted to a nursing facility; the

11  total number of days enrollees have spent in nursing home

12  facilities; the number of enrollees who have disenrolled from

13  the project; the average length of time participants were

14  enrolled, expressed as the mean number of days and standard

15  deviation; the number of persons who disenrolled and

16  subsequently became a nursing home resident; the number of

17  enrollees who have died while enrolled in the project and the

18  mean number of days enrolled prior to death; the list of

19  available services delivered in-home by percentage of

20  enrollees receiving the service; the list of available

21  services delivered out-of-home by percentage of enrollees

22  receiving the service. The evaluation contractor shall analyze

23  and report the individual services and the array of services

24  most associated with effective diversion of frail elderly

25  enrollees from nursing home placement. Further, the contractor

26  will evaluate the project responses to at least the following

27  questions:

28         (a)  Was the cost of the diversion project per person

29  less than the cost of providing services through

30  fee-for-service Medicaid?

31

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  1         (b)  Did the diversion project increase access to

  2  physical health care, mental health care, and social services?

  3         (c)  Did the diversion project maintain or improve the

  4  quality of care and quality of life of the participants?

  5         (d)  What was the functional status of participants

  6  before enrolling in the diversion project, and what was the

  7  functional status at various points during and after

  8  enrollment?

  9         (e)  How many participants disenrolled and at what

10  point after enrolling?

11         (f)  Why did participants disenroll?

12         (g)  Did the department develop specialized contract

13  standards and quality assurance measures?

14         (h)  Did the department assess quality of care,

15  appropriateness of care claims data analysis and consumer

16  self-report data?

17         (i)  Does the cost analysis show savings to the state?

18         (j)  What were the results of recipient profile and

19  enrollment analyses?

20         (k)  What were the results of the family satisfaction

21  and consumer outcome analyses?

22         (l)  How did hospital admissions and preventable

23  readmissions differ among nursing home enrollees in the

24  diversion project, nursing home residents not in the project,

25  and frail elders living in the community? Did payer or

26  provider type have a significant relationship to the number of

27  hospital admissions?

28         (m)  What agencies or providers did the diversion

29  project contractor engage to provide noninstitutional

30  services?

31

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  1         (n)  Was there a volume-outcome or dose-response

  2  relationship between the utilization rate of noninstitutional

  3  services, functional assessment, and the ability of the

  4  enrollee to remain in the community?

  5         (3)  The evaluation contractor shall submit the final

  6  report to the Speaker of the House of Representatives and the

  7  President of the Senate on or before February 15, 2002.

  8  Subsequent to the completion of the evaluation and submission

  9  of the evaluation report to the Legislature, the agency, in

10  consultation with the department, in consultation with the

11  agency, shall assess and make specific recommendations to the

12  Legislature as to the feasibility of implementing a managed

13  long-term care system throughout the state to serve

14  appropriate Medicaid-eligible long-term care recipients age 60

15  years and older.

16         Section 39.  Subsection (3) of section 435.04, Florida

17  Statutes, is amended to read:

18         435.04  Level 2 screening standards.--

19         (3)  Standards must also ensure that the person:

20         (a)  For employees or employers licensed or registered

21  pursuant to chapter 400, does not have a confirmed report of

22  abuse, neglect, or exploitation as defined in s. 415.102(6),

23  which has been uncontested or upheld under s. 415.103.

24         (b)  has not committed an act that constitutes domestic

25  violence as defined in s. 741.30.

26         Section 40.  Paragraph (a) of subsection (1) of section

27  464.201, Florida Statutes, is amended to read:

28         464.201  Definitions.--As used in this part, the term:

29         (1)  "Approved training program" means:

30         (a)  A program offered by Enterprise Florida Jobs and

31  Education Partnership Grant or a course of training conducted

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  1  by a public sector or private sector educational center

  2  licensed by the Department of Education to implement the basic

  3  curriculum for nursing assistants which is approved by the

  4  Department of Education. Beginning October 1, 2000, the board

  5  shall assume responsibility for approval of training programs

  6  under this paragraph.

  7         Section 41.  Paragraph (e) is added to subsection (2)

  8  of section 464.2085, Florida Statutes, to read:

  9         464.2085  Council on Certified Nursing Assistants.--The

10  Council on Certified Nursing Assistants is created within the

11  department, under the Board of Nursing.

12         (2)  The council shall:

13         (e)  Develop special certifications or other

14  designations that indicate a certified nursing assistant's

15  advanced competence in significant areas of nursing home

16  practice including: care for persons with dementia, care at

17  the end of life, care for the mentally ill, care for persons

18  at risk of malnutrition or dehydration, transfer and movement

19  of persons with special needs, training as a mentor or coach

20  for newly hired certified nursing assistants, and such other

21  areas as determined by the council.

22         Section 42.  Subsection (1) of section 101.655, Florida

23  Statutes, is amended to read:

24         101.655  Supervised voting by absent electors in

25  certain facilities.--

26         (1)  The supervisor of elections of a county shall

27  provide supervised voting for absent electors residing in any

28  assisted living facility, as defined in s. 400.402, or nursing

29  home facility, as defined in s. 400.021, within that county at

30  the request of any administrator of such a facility. Such

31  request for supervised voting in the facility shall be made by

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  1  submitting a written request to the supervisor of elections no

  2  later than 21 days prior to the election for which that

  3  request is submitted.  The request shall specify the name and

  4  address of the facility and the name of the electors who wish

  5  to vote absentee in that election.  If the request contains

  6  the names of fewer than five voters, the supervisor of

  7  elections is not required to provide supervised voting.

  8         Section 43.  Subsection (2) of section 397.405, Florida

  9  Statutes, is amended to read:

10         397.405  Exemptions from licensure.--The following are

11  exempt from the licensing provisions of this chapter:

12         (2)  A nursing home facility as defined in s.

13  400.021(12).

14

15  The exemptions from licensure in this section do not apply to

16  any facility or entity which receives an appropriation, grant,

17  or contract from the state to operate as a service provider as

18  defined in this chapter or to any substance abuse program

19  regulated pursuant to s. 397.406.  No provision of this

20  chapter shall be construed to limit the practice of a

21  physician licensed under chapter 458 or chapter 459, a

22  psychologist licensed under chapter 490, or a psychotherapist

23  licensed under chapter 491, providing outpatient or inpatient

24  substance abuse treatment to a voluntary patient, so long as

25  the physician, psychologist, or psychotherapist does not

26  represent to the public that he or she is a licensed service

27  provider under this act. Failure to comply with any

28  requirement necessary to maintain an exempt status under this

29  section is a misdemeanor of the first degree, punishable as

30  provided in s. 775.082 or s. 775.083.

31

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  1         Section 44.  Subsection (3) of section 400.0069,

  2  Florida Statutes, is amended to read:

  3         400.0069  Local long-term care ombudsman councils;

  4  duties; membership.--

  5         (3)  In order to carry out the duties specified in

  6  subsection (2), the local ombudsman council is authorized,

  7  pursuant to ss. 400.19(1) and 400.434, to enter any long-term

  8  care facility without notice or first obtaining a warrant,

  9  subject to the provisions of s. 400.0073(7)(5).

10         Section 45.  The Auditor General shall develop a

11  standard chart of accounts to govern the content and manner of

12  presentation of financial information to be submitted by

13  Medicaid long-term care providers in their cost reports. The

14  Auditor General shall submit the standard chart of accounts to

15  the Agency for Health Care Administration not later than

16  December 31, 2001. The agency shall amend the Florida Title

17  XIX Long-Term Care Reimbursement Plan to incorporate this

18  standard chart of accounts and shall implement use of this

19  standard chart of accounts effective January 1, 2002. The

20  standard chart of accounts shall include specific accounts for

21  each component of direct care staff by type of personnel and

22  may not be revised without the written consent of the Auditor

23  General.

24         Section 46.  The Agency for Health Care Administration

25  shall amend the Medicaid Title XIX Long-Term Care

26  Reimbursement Plan effective December 31, 2001, to include the

27  following provisions:

28         (1)  COST REPORT FILING.--

29         (a)  Effective December 31, 2001, cost reports shall be

30  submitted electronically in a format and manner prescribed by

31  the agency.

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  1         (b)  Effective with nursing facility cost reports filed

  2  for the period ended December 31, 2001, or after, the cost

  3  report shall contain detailed information on the salary,

  4  benefits, agency, and overtime costs and corresponding hours

  5  for direct care staffing for registered nurses, licensed

  6  practical nurses, and certified nursing assistants.

  7         (2)  LIMITATIONS ON ALLOWABLE COSTS.--

  8         (a)  Costs attributable to the membership in a nursing

  9  home industry trade association shall be limited to a maximum

10  amount of $15 per bed per year prorated based on the

11  percentage of Medicaid patient days to total patient days for

12  the facility as an allowable Medicaid cost. Individual member

13  dues are not an allowable Medicaid cost.

14         (b)  Executive compensation included in home office

15  costs shall be limited to a maximum allowable per person

16  annual amount of $250,000 of compensation per year. A list of

17  executive compensation shall be included in the information

18  filing of the home office cost reports for any individual

19  whose total compensation exceeds $250,000 per year.

20         (c)  Costs attributable to legal settlements and jury

21  verdicts where there has been a finding or admission of

22  liability by the nursing home, or its owners, operators,

23  management companies, or employees, shall not be allowable

24  costs for Medicaid reimbursement purposes. Such costs include

25  legal costs, accounting fees, administrative costs,

26  investigative costs, travel costs, court costs, expert witness

27  costs, compensatory damage costs, punitive damage costs,

28  records and transcription costs, or any other cost associated

29  with the settlement or verdict.

30         (3)  RECOUPMENT.--Any provider participating in the

31  Florida Medicaid nursing home program who has failed to

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  1  provide the goods and services in accordance with federal and

  2  state requirements may be subject to recoupment of costs by

  3  the agency.

  4         Section 47.  The Board of Nursing is directed to

  5  develop standards and procedures for recognizing professional

  6  nurses whose commitment to the practice of nursing in

  7  long-term care settings is worthy of commendation.

  8         Section 48.  The Agency for Health Care Administration

  9  shall require that a portion of each nursing facility's

10  Medicaid rate be used exclusively for wage and benefit

11  increases for nursing home direct care staff. Such funds shall

12  be used only for actual wage or benefit improvements. Eligible

13  staff members include all direct care workers (including RNs,

14  LPNs, and CNAs) and all dietary, housekeeping, laundry, and

15  maintenance workers. Temporary, contract, agency, and pool

16  employees are excluded. The agency shall develop

17  cost-reporting systems to ensure that the funds the agency has

18  required to be used for wage and benefit increases for direct

19  care staff are used for this purpose. On January 1 of each

20  year, the agency shall report to the Legislature the effect of

21  such wage and benefit increases for employees in nursing

22  facilities in this state.

23         Section 49.  Subsection (11) of section 400.021,

24  Florida Statutes, as created by section 1 of chapter 2000-350,

25  Laws of Florida, is reenacted to read:

26         400.021  Definitions.--When used in this part, unless

27  the context otherwise requires, the term:

28         (11)  "Nursing home bed" means an accommodation which

29  is ready for immediate occupancy, or is capable of being made

30  ready for occupancy within 48 hours, excluding provision of

31  staffing; and which conforms to minimum space requirements,

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  1  including the availability of appropriate equipment and

  2  furnishings within the 48 hours, as specified by rule of the

  3  agency, for the provision of services specified in this part

  4  to a single resident.

  5         Section 50.  Section 400.0225, Florida Statutes, as

  6  amended by section 2 of chapter 2000-350, Laws of Florida, is

  7  reenacted to read:

  8         400.0225  Consumer satisfaction surveys.--The agency,

  9  or its contractor, in consultation with the nursing home

10  industry and consumer representatives, shall develop an

11  easy-to-use consumer satisfaction survey, shall ensure that

12  every nursing facility licensed pursuant to this part

13  participates in assessing consumer satisfaction, and shall

14  establish procedures to ensure that, at least annually, a

15  representative sample of residents of each facility is

16  selected to participate in the survey. The sample shall be of

17  sufficient size to allow comparisons between and among

18  facilities. Family members, guardians, or other resident

19  designees may assist the resident in completing the survey.

20  Employees and volunteers of the nursing facility or of a

21  corporation or business entity with an ownership interest in

22  the facility are prohibited from assisting a resident with or

23  attempting to influence a resident's responses to the consumer

24  satisfaction survey. The agency, or its contractor, shall

25  survey family members, guardians, or other resident designees.

26  The agency, or its contractor, shall specify the protocol for

27  conducting and reporting the consumer satisfaction surveys.

28  Reports of consumer satisfaction surveys shall protect the

29  identity of individual respondents. The agency shall contract

30  for consumer satisfaction surveys and report the results of

31  those surveys in the consumer information materials prepared

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  1  and distributed by the agency. The agency may adopt rules as

  2  necessary to administer this section.

  3         Section 51.  Subsections (3) and (8) of section

  4  400.0255, Florida Statutes, as amended by section 138 of

  5  chapter 2000-349, section 3 of chapter 2000-350, and section

  6  58 of chapter 2000-367, Laws of Florida, are reenacted to

  7  read:

  8         400.0255  Resident transfer or discharge; requirements

  9  and procedures; hearings.--

10         (3)  When a discharge or transfer is initiated by the

11  nursing home, the nursing home administrator employed by the

12  nursing home that is discharging or transferring the resident,

13  or an individual employed by the nursing home who is

14  designated by the nursing home administrator to act on behalf

15  of the administration, must sign the notice of discharge or

16  transfer. Any notice indicating a medical reason for transfer

17  or discharge must either be signed by the resident's attending

18  physician or the medical director of the facility, or include

19  an attached written order for the discharge or transfer. The

20  notice or the order must be signed by the resident's

21  physician, medical director, treating physician, nurse

22  practitioner, or physician assistant.

23         (8)  The notice required by subsection (7) must be in

24  writing and must contain all information required by state and

25  federal law, rules, or regulations applicable to Medicaid or

26  Medicare cases. The agency shall develop a standard document

27  to be used by all facilities licensed under this part for

28  purposes of notifying residents of a discharge or transfer.

29  Such document must include a means for a resident to request

30  the local long-term care ombudsman council to review the

31  notice and request information about or assistance with

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  1  initiating a fair hearing with the department's Office of

  2  Appeals Hearings. In addition to any other pertinent

  3  information included, the form shall specify the reason

  4  allowed under federal or state law that the resident is being

  5  discharged or transferred, with an explanation to support this

  6  action. Further, the form shall state the effective date of

  7  the discharge or transfer and the location to which the

  8  resident is being discharged or transferred. The form shall

  9  clearly describe the resident's appeal rights and the

10  procedures for filing an appeal, including the right to

11  request the local ombudsman council to review the notice of

12  discharge or transfer. A copy of the notice must be placed in

13  the resident's clinical record, and a copy must be transmitted

14  to the resident's legal guardian or representative and to the

15  local ombudsman council within 5 business days after signature

16  by the resident or resident designee.

17         Section 52.  Subsections (4) and (5) of section

18  400.141, Florida Statutes, as renumbered and amended by

19  section 4 of chapter 2000-350, Laws of Florida, are reenacted

20  to read:

21         400.141  Administration and management of nursing home

22  facilities.--Every licensed facility shall comply with all

23  applicable standards and rules of the agency and shall:

24         (4)  Provide for resident use of a community pharmacy

25  as specified in s. 400.022(1)(q). Any other law to the

26  contrary notwithstanding, a registered pharmacist licensed in

27  Florida, that is under contract with a facility licensed under

28  this chapter, shall repackage a nursing facility resident's

29  bulk prescription medication which has been packaged by

30  another pharmacist licensed in any state in the United States

31  into a unit dose system compatible with the system used by the

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  1  nursing facility, if the pharmacist is requested to offer such

  2  service. To be eligible for repackaging, a resident or the

  3  resident's spouse must receive prescription medication

  4  benefits provided through a former employer as part of his or

  5  her retirement benefits a qualified pension plan as specified

  6  in s. 4972 of the Internal Revenue Code, a federal retirement

  7  program as specified under 5 C.F.R. s. 831, or a long-term

  8  care policy as defined in s. 627.9404(1). A pharmacist who

  9  correctly repackages and relabels the medication and the

10  nursing facility which correctly administers such repackaged

11  medication under the provisions of this subsection shall not

12  be held liable in any civil or administrative action arising

13  from the repackaging. In order to be eligible for the

14  repackaging, a nursing facility resident for whom the

15  medication is to be repackaged shall sign an informed consent

16  form provided by the facility which includes an explanation of

17  the repackaging process and which notifies the resident of the

18  immunities from liability provided herein. A pharmacist who

19  repackages and relabels prescription medications, as

20  authorized under this subsection, may charge a reasonable fee

21  for costs resulting from the implementation of this provision.

22         (5)  Provide for the access of the facility residents

23  to dental and other health-related services, recreational

24  services, rehabilitative services, and social work services

25  appropriate to their needs and conditions and not directly

26  furnished by the licensee.  When a geriatric outpatient nurse

27  clinic is conducted in accordance with rules adopted by the

28  agency, outpatients attending such clinic shall not be counted

29  as part of the general resident population of the nursing home

30  facility, nor shall the nursing staff of the geriatric

31  outpatient clinic be counted as part of the nursing staff of

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  1  the facility, until the outpatient clinic load exceeds 15 a

  2  day.

  3

  4  Facilities that have been awarded a Gold Seal under the

  5  program established in s. 400.235 may develop a plan to

  6  provide certified nursing assistant training as prescribed by

  7  federal regulations and state rules and may apply to the

  8  agency for approval of its program.

  9         Section 53.  Subsection (2) of section 400.191, Florida

10  Statutes, as amended by section 5 of chapter 2000-350, Laws of

11  Florida, and subsection (6) of section 400.191, Florida

12  Statutes, as created by section 5 of chapter 2000-350, Laws of

13  Florida, are reenacted to read:

14         400.191  Availability, distribution, and posting of

15  reports and records.--

16         (2)  The agency shall provide additional information in

17  consumer-friendly printed and electronic formats to assist

18  consumers and their families in comparing and evaluating

19  nursing home facilities.

20         (a)  The agency shall provide an Internet site which

21  shall include at least the following information either

22  directly or indirectly through a link to another established

23  site or sites of the agency's choosing:

24         1.  A list by name and address of all nursing home

25  facilities in this state.

26         2.  Whether such nursing home facilities are

27  proprietary or nonproprietary.

28         3.  The current owner of the facility's license and the

29  year that that entity became the owner of the license.

30         4.  The name of the owner or owners of each facility

31  and whether the facility is affiliated with a company or other

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  1  organization owning or managing more than one nursing facility

  2  in this state.

  3         5.  The total number of beds in each facility.

  4         6.  The number of private and semiprivate rooms in each

  5  facility.

  6         7.  The religious affiliation, if any, of each

  7  facility.

  8         8.  The languages spoken by the administrator and staff

  9  of each facility.

10         9.  Whether or not each facility accepts Medicare or

11  Medicaid recipients or insurance, health maintenance

12  organization, Veterans Administration, CHAMPUS program, or

13  workers' compensation coverage.

14         10.  Recreational and other programs available at each

15  facility.

16         11.  Special care units or programs offered at each

17  facility.

18         12.  Whether the facility is a part of a retirement

19  community that offers other services pursuant to part III,

20  part IV, or part V.

21         13.  The results of consumer and family satisfaction

22  surveys for each facility, as described in s. 400.0225. The

23  results may be converted to a score or scores, which may be

24  presented in either numeric or symbolic form for the intended

25  consumer audience.

26         14.  Survey and deficiency information contained on the

27  Online Survey Certification and Reporting (OSCAR) system of

28  the federal Health Care Financing Administration, including

29  annual survey, revisit, and complaint survey information, for

30  each facility for the past 45 months.  For noncertified

31  nursing homes, state survey and deficiency information,

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  1  including annual survey, revisit, and complaint survey

  2  information for the past 45 months shall be provided.

  3         15.  A summary of the Online Survey Certification and

  4  Reporting (OSCAR) data for each facility over the past 45

  5  months. Such summary may include a score, rating, or

  6  comparison ranking with respect to other facilities based on

  7  the number of citations received by the facility of annual,

  8  revisit, and complaint surveys; the severity and scope of the

  9  citations; and the number of annual recertification surveys

10  the facility has had during the past 45 months. The score,

11  rating, or comparison ranking may be presented in either

12  numeric or symbolic form for the intended consumer audience.

13         (b)  The agency shall provide the following information

14  in printed form:

15         1.  A list by name and address of all nursing home

16  facilities in this state.

17         2.  Whether such nursing home facilities are

18  proprietary or nonproprietary.

19         3.  The current owner or owners of the facility's

20  license and the year that entity became the owner of the

21  license.

22         4.  The total number of beds, and of private and

23  semiprivate rooms, in each facility.

24         5.  The religious affiliation, if any, of each

25  facility.

26         6.  The name of the owner of each facility and whether

27  the facility is affiliated with a company or other

28  organization owning or managing more than one nursing facility

29  in this state.

30         7.  The languages spoken by the administrator and staff

31  of each facility.

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  1         8.  Whether or not each facility accepts Medicare or

  2  Medicaid recipients or insurance, health maintenance

  3  organization, Veterans Administration, CHAMPUS program, or

  4  workers' compensation coverage.

  5         9.  Recreational programs, special care units, and

  6  other programs available at each facility.

  7         10.  The results of consumer and family satisfaction

  8  surveys for each facility, as described in s. 400.0225. The

  9  results may be converted to a score or scores, which may be

10  presented in either numeric or symbolic form for the intended

11  consumer audience.

12         11.  The Internet address for the site where more

13  detailed information can be seen.

14         12.  A statement advising consumers that each facility

15  will have its own policies and procedures related to

16  protecting resident property.

17         13.  A summary of the Online Survey Certification and

18  Reporting (OSCAR) data for each facility over the past 45

19  months. Such summary may include a score, rating, or

20  comparison ranking with respect to other facilities based on

21  the number of citations received by the facility on annual,

22  revisit, and complaint surveys; the severity and scope of the

23  citations; the number of citations; and the number of annual

24  recertification surveys the facility has had during the past

25  45 months. The score, rating, or comparison ranking may be

26  presented in either numeric or symbolic form for the intended

27  consumer audience.

28         (c)  For purposes of this subsection, references to the

29  Online Survey Certification and Reporting (OSCAR) system shall

30  refer to any future system that the Health Care Financing

31  Administration develops to replace the current OSCAR system.

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  1         (d)  The agency may provide the following additional

  2  information on an Internet site or in printed form as the

  3  information becomes available:

  4         1.  The licensure status history of each facility.

  5         2.  The rating history of each facility.

  6         3.  The regulatory history of each facility, which may

  7  include federal sanctions, state sanctions, federal fines,

  8  state fines, and other actions.

  9         4.  Whether the facility currently possesses the Gold

10  Seal designation awarded pursuant to s. 400.235.

11         5.  Internet links to the Internet sites of the

12  facilities or their affiliates.

13         (6)  The agency may adopt rules as necessary to

14  administer this section.

15         Section 54.  Subsection (5) of section 400.23, Florida

16  Statutes, as amended by section 6 of chapter 2000-350, Laws of

17  Florida, is reenacted to read:

18         400.23  Rules; evaluation and deficiencies; licensure

19  status.--

20         (5)  The agency, in collaboration with the Division of

21  Children's Medical Services of the Department of Health, must,

22  no later than December 31, 1993, adopt rules for minimum

23  standards of care for persons under 21 years of age who reside

24  in nursing home facilities.  The rules must include a

25  methodology for reviewing a nursing home facility under ss.

26  408.031-408.045 which serves only persons under 21 years of

27  age. A facility may be exempt from these standards for

28  specific persons between 18 and 21 years of age, if the

29  person's physician agrees that minimum standards of care based

30  on age are not necessary.

31

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  1         Section 55.  Paragraph (a) of subsection (3),

  2  subsection (4), and paragraph (e) of subsection (5) of section

  3  400.235, Florida Statutes, as amended by section 12 of chapter

  4  2000-305 and section 7 of chapter 2000-350, Laws of Florida,

  5  and subsection (9) of section 400.235, Florida Statutes, as

  6  created by section 7 of chapter 2000-350, are reenacted to

  7  read:

  8         400.235  Nursing home quality and licensure status;

  9  Gold Seal Program.--

10         (3)(a)  The Gold Seal Program shall be developed and

11  implemented by the Governor's Panel on Excellence in Long-Term

12  Care which shall operate under the authority of the Executive

13  Office of the Governor. The panel shall be composed of three

14  persons appointed by the Governor, to include a consumer

15  advocate for senior citizens and two persons with expertise in

16  the fields of quality management, service delivery excellence,

17  or public sector accountability; three persons appointed by

18  the Secretary of Elderly Affairs, to include an active member

19  of a nursing facility family and resident care council and a

20  member of the University Consortium on Aging; the State

21  Long-Term Care Ombudsman; one person appointed by the Florida

22  Life Care Residents Association; one person appointed by the

23  Secretary of Health; two persons appointed by the Secretary of

24  Health Care Administration; one person appointed by the

25  Florida Association of Homes for the Aging; and one person

26  appointed by the Florida Health Care Association. Vacancies on

27  the panel shall be filled in the same manner as the original

28  appointments.

29         (4)  The panel shall consider the quality of care

30  provided to residents when evaluating a facility for the Gold

31

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  1  Seal Program. The panel shall determine the procedure or

  2  procedures for measuring the quality of care.

  3         (5)  Facilities must meet the following additional

  4  criteria for recognition as a Gold Seal Program facility:

  5         (e)  Have a stable workforce, as evidenced by a

  6  relatively low rate of turnover among certified nursing

  7  assistants and licensed nurses within the 30 months preceding

  8  application for the Gold Seal Program, and demonstrate a

  9  continuing effort to maintain a stable workforce and to reduce

10  turnover of licensed nurses and certified nursing assistants.

11

12  A facility assigned a conditional licensure status may not

13  qualify for consideration for the Gold Seal Program until

14  after it has operated for 30 months with no class I or class

15  II deficiencies and has completed a regularly scheduled

16  relicensure survey.

17         (9)  The agency may adopt rules as necessary to

18  administer this section.

19         Section 56.  The repeal of paragraph (h) of subsection

20  (5) of section 400.235, Florida Statutes, 1999, by section 7

21  of chapter 2000-350, Laws of Florida, is reenacted.

22         Section 57.  Subsection (1) of section 400.962, Florida

23  Statutes, as amended by section 8 of chapter 2000-350, Laws of

24  Florida, is reenacted to read:

25         400.962  License required; license application.--

26         (1)  It is unlawful to operate an intermediate care

27  facility for the developmentally disabled without a license.

28         Section 58.  Subsection (2) of section 397.405, Florida

29  Statutes, as amended by section 9 of chapter 2000-350, Laws of

30  Florida, is reenacted to read:

31

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  1         397.405  Exemptions from licensure.--The following are

  2  exempt from the licensing provisions of this chapter:

  3         (2)  A nursing home facility as defined in s.

  4  400.021(12).

  5

  6  The exemptions from licensure in this section do not apply to

  7  any facility or entity which receives an appropriation, grant,

  8  or contract from the state to operate as a service provider as

  9  defined in this chapter or to any substance abuse program

10  regulated pursuant to s. 397.406.  No provision of this

11  chapter shall be construed to limit the practice of a

12  physician licensed under chapter 458 or chapter 459, a

13  psychologist licensed under chapter 490, or a psychotherapist

14  licensed under chapter 491, providing outpatient or inpatient

15  substance abuse treatment to a voluntary patient, so long as

16  the physician, psychologist, or psychotherapist does not

17  represent to the public that he or she is a licensed service

18  provider under this act. Failure to comply with any

19  requirement necessary to maintain an exempt status under this

20  section is a misdemeanor of the first degree, punishable as

21  provided in s. 775.082 or s. 775.083.

22         Section 59.  Section 10 of chapter 2000-350, Laws of

23  Florida, is reenacted to read:

24         Section 10.  The Board of Pharmacy, in cooperation with

25  the Agency for Health Care Administration, shall undertake a

26  study of the feasibility, efficiency, cost-effectiveness, and

27  safety of using automated medication dispensing machines in

28  nursing facilities. The board and the agency may authorize the

29  establishment of demonstration projects in up to five nursing

30  facilities with a class I institutional pharmacy as part of

31  the study. Demonstration projects may be allowed to continue

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  1  for up to 12 months. A report summarizing the results of the

  2  study shall be submitted by the board and the agency to the

  3  Speaker of the House of Representatives and the President of

  4  the Senate by January 1, 2001. If the study determines that

  5  such dispensing machines would benefit residents of nursing

  6  facilities and should be allowed, the report shall identify

  7  those specific statutory changes necessary to allow nursing

  8  facilities to use automated medication dispensing machines.

  9         Section 60.  It is the intent of the Legislature that

10  the reenactment of statutes provided in this act is remedial

11  in nature and is not intended to conflict with any amendment

12  provided in this act to any of the statutes reenacted, but

13  merely serves to settle and provide relief from uncertainty

14  with respect to the provisions of chapter 2000-350, Laws of

15  Florida, relating to nursing homes and related health care

16  facilities, which chapter law may contain more than one

17  subject.

18         Section 61.  Subsection (1) of section 71 of chapter

19  98-171, Laws of Florida, is repealed.

20         Section 62.  Implementation of the provisions of this

21  act shall be contingent upon specific appropriations in the

22  General Appropriations Act for such purposes.

23         Section 63.  Except as otherwise provided herein, this

24  act shall take effect upon becoming a law.

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26

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29

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