Senate Bill sb1530

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    Florida Senate - 2003                                  SB 1530

    By Senator Villalobos





    38-1050-03                                          See HB 323

  1                      A bill to be entitled

  2         An act relating to fraud prevention; creating

  3         the Fraud Prevention Unit within the Office of

  4         the Attorney General to improve and coordinate

  5         the state's response to fraud and related

  6         crimes; requiring the Fraud Prevention Unit to

  7         establish a Statewide Complaint Receipt and

  8         Referral Center to collect, refer, and analyze

  9         information concerning fraud; specifying goals

10         of the center; specifying responsibilities of

11         the Fraud Prevention Unit; providing

12         requirements for projects supported by the

13         Fraud Prevention Unit; requiring the unit to

14         develop public information programs and

15         establish recommended training curricula;

16         authorizing the Attorney General to use

17         volunteers; providing that volunteers are

18         exempt from liability under the Florida

19         Volunteer Protection Act; requiring the Fraud

20         Prevention Unit to coordinate its

21         investigations with other law enforcement

22         agencies and victim assistance programs;

23         requiring the unit to use services of the

24         Federal Trade Commission; requiring that the

25         unit avoid duplicating services but communicate

26         the availability of those services; requiring

27         that the Fraud Prevention Unit be developed and

28         operated using existing resources; providing

29         for the use of donated funds and resources;

30         authorizing state agencies and local businesses

31         to assign employees to assist the unit;

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1         authorizing the unit to assist victims in

  2         correcting credit reports or other identifying

  3         information; prohibiting the unit from

  4         providing legal representation to victims of

  5         fraud; providing an effective date.

  6

  7  Be It Enacted by the Legislature of the State of Florida:

  8

  9         Section 1.  Fraud prevention.--

10         (1)  There is created within the Office of the Attorney

11  General the Fraud Prevention Unit. The mission of the unit is

12  to improve this state's response to fraud and crimes related

13  to fraud using cooperative efforts between state agencies,

14  businesses in the private sector, and private citizen

15  volunteers.

16         (2)(a)  The Fraud Prevention Unit shall establish

17  within the Department of Agriculture and Consumer Services,

18  another state agency, or a designated private entity, as

19  appropriate, a Statewide Complaint Receipt and Referral Center

20  to which victims of fraud may immediately turn in order to

21  obtain information and general assistance in dealing with a

22  crime. The center shall serve as an easily accessed, single

23  point of contact for consumers who are, or suspect that they

24  may be, victims of fraud and shall bridge the gap between the

25  public, state agencies, consumer organizations, and private

26  businesses. The center shall establish an effective program

27  for collecting, referring, and analyzing information and data

28  concerning fraud. The center shall focus on the goals of:

29         1.  Prevention, which includes the education of

30  consumers, businesses, and law enforcement agencies.

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1         2.  Reporting, which includes information regarding

  2  victims of fraud and persons suspected of committing fraud.

  3         3.  Restoration, which includes, if necessary,

  4  returning the victim's credit and name to their original

  5  status.

  6         (b)  The center shall properly collect, track, analyze,

  7  and disseminate data concerning complaints in order to better

  8  address short-term enforcement concerns and long-term strategy

  9  requirements. The center shall:

10         1.  Provide a statewide methodology to manage complaint

11  information from consumers, regulatory and enforcement

12  agencies, affected businesses in the private sector, and

13  consumer support organizations.

14         2.  Identify related complaints.

15         3.  Collect, analyze, and produce accurate data

16  concerning the scope of fraud.

17         4.  Develop and implement timely prevention and

18  education programs to reduce victimization by fraud, as well

19  as to provide important response strategies to those who have

20  discovered that they are victims of fraud.

21         5.  Share complaint information and fraud data among

22  persons involved in investigations in the public and private

23  sector in a timely manner.

24         (3)  In meeting its mission, the responsibilities of

25  the Fraud Prevention Unit shall include, but are not limited

26  to:

27         (a)  Creating an effective public and private

28  partnership to cooperatively address criminal fraud within the

29  state as it affects individual citizens and businesses. The

30  public and private partnership shall include professionals in

31  the fields of communications, financial services, insurance,

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1  information management, law, marketing, technology, retail

  2  sales, government, and law enforcement.

  3         (b)  Providing timely and effective information to the

  4  public and to businesses in this state regarding the types of

  5  fraud that may be perpetrated upon them and the efforts that

  6  may be taken to lessen the possibility of becoming a victim of

  7  such fraud.

  8         (c)  Providing information to the public and businesses

  9  and encouraging the use of new and innovative refinements for

10  fraud prevention in this state, including the use of Internet

11  resources to facilitate access to government and private

12  sector programs designed to assist fraud victims.

13         (d)  Furthering the goal of a statewide fraud

14  prevention network by supporting the initiation or expansion

15  of statewide and local efforts with regard to crime

16  prevention, awareness, and education.

17         (e)  Supporting the development of a coordinated

18  service network, including the exchange of information and

19  referral of cases between programs such as local victim and

20  witness assistance programs, state and local programs

21  providing services to the elderly, or any other established

22  and recognizable local program devoted to decreasing the crime

23  of fraud and reducing its impact upon victims.

24         (f)  Promoting a greater awareness of fraud and

25  encouraging a cooperative response to fraud by state and local

26  law enforcement officers and prosecutors, private security

27  officers, and business representatives.

28         (g)  Strengthening and expanding options for

29  communication to victims of fraud in order to assist them in

30  determining the extent of the fraud perpetrated against them,

31  assist them during the investigation and prosecution of the

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1  criminal fraud, and assist them in recouping losses from fraud

  2  and managing the consequences of such fraud.

  3         (h)  Providing general support and assistance for fraud

  4  victims while they are involved with the criminal justice

  5  system during the investigation of fraud as a crime and the

  6  prosecution of those who perpetrated the fraud.

  7         (i)  Providing information or sources of information of

  8  value to victims as they cope with the ramifications of

  9  criminal fraud, including, but not limited to, reestablishing

10  credit ratings and credit damaged or destroyed by reason of

11  identity theft or other fraud and theft.

12         (j)  Assisting in the identification and effective

13  delivery of training and awareness programs related to fraud

14  detection, investigation, prevention, and consequence

15  management.

16         (4)  With respect to the initiation or expansion of

17  local crime prevention efforts, projects supported by the

18  Fraud Prevention Unit shall, consistent with available

19  resources:

20         (a)  Use suitable and effective outreach and

21  educational techniques in order to raise the awareness of the

22  public with regard to potential fraud, efforts that can be

23  made to avoid becoming a victim of fraud, and ways to respond

24  when fraudulent activity is believed to have occurred.

25         (b)  Develop and deliver crime prevention information

26  to the elderly regarding fraud, theft, grand theft, and

27  burglary.

28         (c)  Develop programs to provide literature on

29  training, information, and prevention to law enforcement

30  officers, caregivers for the elderly, health care

31  practitioners, and social service providers regarding fraud

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1  perpetrated upon the elderly as well as other segments of the

  2  state's population.

  3         (d)  In cooperation with the Criminal Justice Standards

  4  and Training Commission, establish recommended curricula for

  5  training law enforcement officers in detecting, investigating,

  6  and preventing fraud and provide recommendations for the role

  7  of law enforcement officers in assisting victims of fraud to

  8  recover stolen property, address identity theft, reestablish

  9  credit ratings damaged or destroyed by reason of fraud, and

10  otherwise respond to the impact of fraud.

11         (e)  Review educational and intervention programs

12  designed to prevent fraud in order to determine a program's

13  potential application and value in addressing various types of

14  fraud perpetrated upon the public and maximize the

15  availability of effective programs to law enforcement agencies

16  and persons dealing with fraud and its impact.

17         (f)  Establish programs devoted to fraud prevention

18  through establishing partnership initiatives using volunteers

19  and the support of private businesses.

20         (5)  Any initiative or program funded under this

21  section must demonstrate ongoing effectiveness in assisting

22  the Office of the Attorney General in implementing the mission

23  defined in this section.

24         (6)  The Attorney General may employ personnel as

25  necessary and to the extent funding is available in order to

26  ensure that the Fraud Prevention Unit meets the mission

27  defined by this section. The Attorney General may use

28  volunteers to assist the unit and these volunteers are covered

29  by the provisions of section 768.1355, Florida Statutes.

30         (7)  In meeting its mission, the Fraud Prevention Unit

31  shall design its efforts to focus primarily on organized,

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1  multijurisdictional fraud; violations of section 775.0844,

  2  Florida Statutes, the White Collar Crime Victim Protection

  3  Act; or other types of fraud that involve large numbers of

  4  real or potential victims. The Fraud Prevention Unit shall, to

  5  the greatest extent possible, coordinate its efforts related

  6  to investigations with the Department of Law Enforcement and

  7  coordinate its efforts related to prosecutions of

  8  multijurisdictional fraud with the Office of Statewide

  9  Prosecution. However, this section does not prohibit the

10  referral of any cases developed by, through, or with the

11  assistance of the unit to any appropriate investigative or

12  prosecutorial entity. The unit shall, to the greatest extent

13  possible, coordinate its efforts related to assisting fraud

14  victims with the victim assistance programs and units

15  presently established within or coordinated by the Office of

16  the Attorney General, other state agencies, the various victim

17  advocates within the state attorneys' offices, and victim

18  support entities within the Federal Government and the private

19  sector.

20         (8)  The Fraud Prevention Unit shall use and promote

21  the services of the Federal Trade Commission, including, but

22  not limited to, the commission's toll-free telephone services

23  and capabilities for Internet access, when such services are

24  relevant to addressing the perpetration of fraud against the

25  public and businesses in this state. The unit shall avoid

26  duplicating services that are provided by other entities, but

27  shall ensure that the availability of such services is clearly

28  communicated to those seeking the unit's assistance.

29         (9)  The Fraud Prevention Unit shall be developed and

30  operated using existing resources within the Office of the

31  Attorney General and funds and resources donated to the Office

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    Florida Senate - 2003                                  SB 1530
    38-1050-03                                          See HB 323




  1  of the Attorney General by businesses and others that are

  2  specifically designated for use by the unit. Funds received by

  3  the unit may not be used to fund positions for investigators

  4  or law enforcement officers within law enforcement agencies or

  5  positions for prosecutors within the Office of Statewide

  6  Prosecution or the state attorneys' offices. Any state or

  7  local agency may temporarily assign an employee to the unit to

  8  assist in its staffing or operations. A private business may

  9  temporarily assign its employees to work with the unit;

10  however, any employee so assigned remains at all times an

11  employee of the private business. The Attorney General may use

12  volunteers to assist in the operations of the unit.

13         (10)  Upon a request by a victim of fraud or a similar

14  crime that is within the scope of the mission of the Fraud

15  Prevention Unit, the unit may assist the victim in obtaining

16  information necessary to correct inaccuracies or errors in the

17  victim's credit report or other identifying information.

18  However, the unit may not provide legal representation to a

19  victim of fraud.

20         Section 2.  This act shall take effect July 1, 2003.

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