SENATE AMENDMENT
    Bill No. HB 1837, 2nd Eng.
    Amendment No. ___   Barcode 870956
                            CHAMBER ACTION
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       05/01/2003 05:36 PM         .                    
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11  Senator Atwater moved the following amendment:
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13         Senate Amendment 
14         Between lines 4150 and 4151,
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16  insert:  
17         (15)(a)  The department shall examine on an ongoing
18  basis claims files in accordance with s. 624.3161 and may
19  impose fines pursuant to s. 624.310(5) and this chapter in
20  order to identify questionable claims-handling techniques,
21  questionable patterns or practices of claims, or a pattern of
22  repeated unreasonably controverted claims by carriers, as
23  defined in s. 440.02, providing services to employees pursuant
24  to this chapter. If the department finds such questionable
25  techniques, patterns, or repeated unreasonably controverted
26  claims as constitute a general business practice of a carrier,
27  as defined in s. 440.02, the department shall take appropriate
28  action so as to bring such general business practices to a
29  halt pursuant to s. 440.38(3) or may impose penalties pursuant
30  to s. 624.4211. The department may initiate investigations of
31  questionable techniques, patterns, practices, or repeated
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    10:37 AM   04/30/03                               h1837b-25j01

SENATE AMENDMENT Bill No. HB 1837, 2nd Eng. Amendment No. ___ Barcode 870956 1 unreasonably controverted claims. The department may by rule 2 establish forms and procedures for corrective action plans and 3 for auditing carriers. 4 (b) As to any examination, investigation, or hearing 5 being conducted under this chapter, the Insurance Commissioner 6 or his or her designee: 7 1. May administer oaths, examine and cross-examine 8 witnesses, receive oral and documentary evidence; and 9 2. Shall have the power to subpoena witnesses, compel 10 their attendance and testimony, and require by subpoena the 11 production of books, papers, records, files, correspondence, 12 documents, or other evidence which is relevant to the inquiry. 13 (c) If any person refuses to comply with any such 14 subpoena or to testify as to any matter concerning which she 15 or he may be lawfully interrogated, the Circuit Court of Leon 16 County or of the county wherein such examination, 17 investigation, or hearing is being conducted, or of the county 18 wherein such person resides, may, on the application of the 19 department, issue an order requiring such person to comply 20 with the subpoena and to testify. 21 (d) Subpoenas shall be served, and proof of such 22 service made, in the same manner as if issued by a circuit 23 court. Witness fees, costs, and reasonable travel expenses, if 24 claimed, shall be allowed the same as for testimony in a 25 circuit court. 26 (e) The department shall publish annually a report 27 which indicates the promptness of first payment of 28 compensation records of each carrier or self-insurer so as to 29 focus attention on those carriers or self-insurers with poor 30 payment records for the preceding year. The department shall 31 take appropriate steps so as to cause such poor carrier 2 10:37 AM 04/30/03 h1837b-25j01
SENATE AMENDMENT Bill No. HB 1837, 2nd Eng. Amendment No. ___ Barcode 870956 1 payment practices to halt pursuant to s. 440.38(3). In 2 addition, the department shall take appropriate action so as 3 to halt such poor payment practices of self-insurers. "Poor 4 payment practice" means a practice of late payment sufficient 5 to constitute a general business practice. 6 (f) The department shall promulgate rules providing 7 guidelines to carriers, as defined in s. 440.02, 8 self-insurers, and employers to indicate behavior that may be 9 construed as questionable claims-handling techniques, 10 questionable patterns of claims, repeated unreasonably 11 controverted claims, or poor payment practices. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 3 10:37 AM 04/30/03 h1837b-25j01