Senate Bill sb1466
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    Florida Senate - 2004                                  SB 1466
    By Senator Lynn
    7-981B-04
  1                      A bill to be entitled
  2         An act relating to the administration of public
  3         assistance eligibility programs; directing the
  4         Department of Children and Family Services to
  5         competitively bid the eligibility determination
  6         activities of certain public assistance
  7         programs; providing for implementation in two
  8         districts by a specified date; allowing current
  9         employees the opportunity to present an offer
10         to continue to perform eligibility
11         determination services; directing the
12         department to assist the employees, if
13         requested; authorizing the department to use
14         state funds to compensate consultants who help
15         current employees prepare a bid response;
16         requiring prior approval from the Technology
17         Review Workgroup before certain changes are
18         made; requiring an assessment prior to
19         implementation beyond the two districts;
20         specifying elements to be included in the
21         assessment; requiring reports to the Governor
22         and Legislature by specified dates; directing
23         the Governor to direct the department regarding
24         further implementation unless countermanded by
25         the Legislature; requiring semiannual reports
26         if implementation is continued beyond June 30,
27         2005; providing an effective date.
28  
29  Be It Enacted by the Legislature of the State of Florida:
30  
31  
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    Florida Senate - 2004                                  SB 1466
    7-981B-04
 1         Section 1.  (1)  The Department of Children and Family
 2  Services shall competitively bid the services of one or more
 3  providers to perform the eligibility determination activities
 4  related to food stamps, Medicaid, Temporary Assistance for
 5  Needy Families-Cash Assistance, and other public assistance
 6  programs under its jurisdiction. The competitively procured
 7  services shall initially be performed in one predominantly
 8  rural district and one predominantly urban district. The
 9  services contract or contracts for the two selected districts
10  must be implemented by September 30, 2004.
11         (2)  The competitive bid process shall afford the
12  department employees currently performing eligibility
13  determination services the opportunity to submit an offer to
14  continue to perform the services. The bid process shall
15  provide the employees a reasonable opportunity to organize
16  prior to the beginning of the formal competitive process. The
17  department shall provide the employees with reasonable legal,
18  procurement, and fiscal expertise as requested by the
19  employees. Notwithstanding section 287.057, Florida Statutes,
20  the employees may select consultants to assist in preparing
21  the offer. The department may use state funds to compensate
22  consultants whose services are limited exclusively to
23  assistance rendered to the employees in preparing a response
24  to the bid solicitation.
25         (3)  The Technology Review Workgroup must give prior
26  written approval before any technological change proposed for
27  the FLORIDA System as part of a competitively procured
28  contract is implemented.
29         (4)  Prior to contracting for the performance of
30  eligibility services in any additional district, the
31  department shall assess the quality of the services delivered
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    Florida Senate - 2004                                  SB 1466
    7-981B-04
 1  in the one rural and one urban districts. The department's
 2  assessment shall include, but need not be limited to, an
 3  evaluation of the following elements, by eligibility program,
 4  as compared to baseline data from the eligibility program
 5  before the services were privately performed:
 6         (a)  Error rates;
 7         (b)  Timeliness of eligibility determination;
 8         (c)  Customer satisfaction; and
 9         (d)  Costs associated with operation of the eligibility
10  program.
11  
12  In addition, the assessment must determine whether any
13  technological changes implemented have resulted in
14  improvements in program efficiency.
15         (5)(a)  Upon completing the assessment, the department
16  shall prepare a report of its findings. The initial status
17  report shall describe the implementation of the contracted
18  eligibility services in the two districts and must be
19  submitted by December 30, 2004. A final report, including an
20  evaluation of all elements listed in subsection (4) and, if
21  recommended, a plan for future implementation, including a
22  timeframe and proposed roll-out schedule by district, must be
23  submitted by January 30, 2005. The reports shall be submitted
24  to the Governor, the President of the Senate, and the Speaker
25  of the House of Representatives.
26         (b)  Based on the results in the reports, the Governor
27  shall direct the department regarding implementing the
28  privately performed eligibility determinations in additional
29  districts unless countermanded by the Legislature.
30         (c)  If implementation is continued beyond June 30,
31  2005, reports addressing, at a minimum, the elements in
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    Florida Senate - 2004                                  SB 1466
    7-981B-04
 1  subsection (4) must be submitted to the Governor and
 2  Legislature semiannually, beginning January 1, 2006, until
 3  privately performed eligibility determinations have either
 4  ceased or been in place statewide for 3 years.
 5         Section 2.  This act shall take effect upon becoming a
 6  law.
 7  
 8            *****************************************
 9                          SENATE SUMMARY
10    Directs the Department of Children and Family Services to
      competitively bid the eligibility determination
11    activities of certain public assistance programs.
      Provides for initially implementing the project in two
12    districts. Allows current employees the opportunity to
      present an offer to continue performing eligibility
13    determination services. Directs the department to assist
      the employees, if requested. Authorizes the department to
14    use state funds to compensate consultants who help the
      employees prepare a bid response. Requires prior approval
15    from the Technology Review Workgroup before certain
      changes are made. Requires an assessment prior to
16    implementing the project beyond the two districts.
      Specifies the elements to be included in the assessment.
17    Requires reports to the Governor and Legislature by
      specified dates. Directs the Governor to direct the
18    department regarding further implementation unless
      countermanded by the Legislature. Requires semiannual
19    reports if implementation is continued beyond June 30,
      2005.
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