1 | The Committee on Appropriations recommends the following: |
2 |
|
3 | Committee Substitute |
4 | Remove the entire bill and insert: |
5 | A bill to be entitled |
6 | An act relating to affordable health care; providing a |
7 | popular name; providing purpose; amending s. 381.026, |
8 | F.S.; requiring certain licensed facilities to provide |
9 | public Internet access to certain financial information; |
10 | providing a definition; amending s. 381.734, F.S.; |
11 | including participation by health care providers, small |
12 | businesses, and health insurers in the Healthy |
13 | Communities, Healthy People Program; requiring the |
14 | Department of Health to provide public Internet access to |
15 | certain public health programs; requiring the department |
16 | to monitor and assess the effectiveness of such programs; |
17 | requiring a report; requiring the Office of Program Policy |
18 | and Government Accountability to evaluate the |
19 | effectiveness of such programs; requiring a report; |
20 | amending s. 395.1041, F.S.; authorizing hospitals to |
21 | develop certain emergency room diversion programs; |
22 | amending s. 395.1055, F.S.; requiring licensed facilities |
23 | to make certain patient charge and performance outcome |
24 | data available on Internet websites; amending s. 395.1065, |
25 | F.S.; authorizing the Agency for Health Care |
26 | Administration to charge a fine for failure to provide |
27 | such information; amending s. 395.301, F.S.; requiring |
28 | certain licensed facilities to provide prospective |
29 | patients certain estimates of charges for services; |
30 | requiring such facilities to provide patients with certain |
31 | bill verification information; providing for a fine for |
32 | failure to provide such information; providing charge |
33 | limitations; requiring such facilities to establish a |
34 | patient question review and response methodology; |
35 | providing requirements; requiring certain licensed |
36 | facilities to provide public Internet access to certain |
37 | financial information; requiring posting of a notice of |
38 | the availability of such information; amending s. 408.061, |
39 | F.S.; requiring the Agency for Health Care Administration |
40 | to require health care facilities, health care providers, |
41 | and health insurers to submit certain information; |
42 | providing requirements; requiring the agency to adopt |
43 | certain risk and severity adjustment methodologies; |
44 | requiring the agency to adopt certain rules; requiring |
45 | certain information to be certified; amending s. 408.062, |
46 | F.S.; requiring the agency to conduct certain health care |
47 | costs and access research, analyses, and studies; |
48 | expanding the scope of such studies to include collection |
49 | of pharmacy retail price data, use of emergency |
50 | departments, physician information, and Internet patient |
51 | charge information availability; requiring a report; |
52 | requiring the agency to conduct additional data-based |
53 | studies and make recommendations to the Legislature; |
54 | requiring the agency to develop and implement a strategy |
55 | to adopt and use electronic health records; authorizing |
56 | the agency to develop rules to protect electronic records |
57 | confidentiality; requiring a report to the Governor and |
58 | Legislature; amending s. 408.05, F.S.; requiring the |
59 | agency to develop a plan to make performance outcome and |
60 | financial data available to consumers for health care |
61 | services comparison purposes; requiring submittal of the |
62 | plan to the Governor and Legislature; requiring the agency |
63 | to update the plan; requiring the agency to make the plan |
64 | available electronically; providing plan requirements; |
65 | amending s. 409.9066, F.S.; requiring the agency to |
66 | provide certain information relating to the Medicare |
67 | prescription discount program; amending s. 408.7056, F.S.; |
68 | renaming the Statewide Provider and Subscriber Assistance |
69 | Program as the Subscriber Assistance Program; revising |
70 | provisions to conform; expanding certain records |
71 | availability provisions; revising membership provisions |
72 | relating to a subscriber grievance hearing panel; revising |
73 | a list of grievances the panel may consider; providing |
74 | hearing procedures; amending s. 641.3154, F.S., to conform |
75 | to the renaming of the Subscriber Assistance Program; |
76 | amending s. 641.511, F.S., to conform to the renaming of |
77 | the Subscriber Assistance Program; adopting and |
78 | incorporating by reference the Employee Retirement Income |
79 | Security Act of 1974, as implemented by federal |
80 | regulations; amending s. 641.58, F.S., to conform to the |
81 | renaming of the Subscriber Assistance Program; amending s. |
82 | 408.909, F.S.; expanding a definition of "health flex plan |
83 | entity" to include public-private partnerships; making a |
84 | pilot health flex plan program apply permanently |
85 | statewide; providing additional program requirements; |
86 | creating s. 381.0271, F.S.; providing definitions; |
87 | creating the Florida Patient Safety Corporation; |
88 | authorizing the corporation to create additional not-for- |
89 | profit corporate subsidiaries for certain purposes; |
90 | specifying application of public records and public |
91 | meetings requirements; exempting the corporation and |
92 | subsidiaries from public procurement provisions; providing |
93 | purposes; providing for a board of directors; providing |
94 | for membership; authorizing the corporation to establish |
95 | certain advisory committees; providing for organization of |
96 | the corporation; providing for meetings; providing powers |
97 | and duties of the corporation; requiring the corporation |
98 | to collect, analyze, and evaluate patient safety data and |
99 | related information; requiring the corporation to |
100 | establish a reporting system to identify and report near |
101 | misses relating to patient safety; requiring the |
102 | corporation to work with state agencies to develop |
103 | electronic health records; providing for an active library |
104 | of evidence-based medicine and patient safety practices; |
105 | requiring the corporation to develop and recommend core |
106 | competencies in patient safety and public education |
107 | programs; requiring an annual report; providing report |
108 | requirements; authorizing the corporation to seek funding |
109 | and apply for grants; requiring the Office of Program |
110 | Policy Analysis and Government Accountability, the |
111 | Department of Health, and the Agency for Health Care |
112 | Administration to develop performance standards to |
113 | evaluate the corporation; amending s. 409.91255, F.S.; |
114 | expanding assistance to certain health centers to include |
115 | community emergency room diversion programs and urgent |
116 | care services; amending s. 627.410, F.S.; requiring |
117 | insurers to file certain rates with the Office of |
118 | Insurance Regulation; creating s. 627.64872, F.S.; |
119 | providing legislative intent; creating the Florida Health |
120 | Insurance Plan for certain purposes; providing |
121 | definitions; providing exclusions; providing requirements |
122 | for operation of the plan; providing for a board of |
123 | directors; providing for appointment of members; providing |
124 | for terms; specifying service without compensation; |
125 | providing for travel and per diem expenses; requiring a |
126 | plan of operation; providing requirements; providing for |
127 | powers of the plan; requiring reports to the Governor and |
128 | Legislature; providing for an actuarial study; providing |
129 | certain immunity from liability for plan obligations; |
130 | authorizing the board to provide for indemnification of |
131 | certain costs; requiring an annually audited financial |
132 | statement; providing for eligibility for coverage under |
133 | the plan; providing criteria, requirements, and |
134 | limitations; specifying certain activity as an unfair |
135 | trade practice; providing for a plan administrator; |
136 | providing criteria; providing requirements; providing term |
137 | limits for the plan administrator; providing duties; |
138 | providing for paying the administrator; providing for |
139 | premium rates for plan coverage; providing rate |
140 | limitations; providing for sources of additional revenue; |
141 | specifying benefits under the plan; providing criteria, |
142 | requirements, and limitations; providing for |
143 | nonduplication of benefits; providing for annual and |
144 | maximum lifetime benefits; providing for tax exempt |
145 | status; providing for abolition of the Florida |
146 | Comprehensive Health Association upon implementation of |
147 | the plan; providing for continued operation of the Florida |
148 | Comprehensive Health Association until adoption of a plan |
149 | of operation for the Florida Health Insurance Plan; |
150 | providing for enrollment in the plan of persons enrolled |
151 | in the association; requiring insurers to pay certain |
152 | assessments to the board for certain purposes; providing |
153 | criteria, requirements, and limitations for such |
154 | assessments; providing for repeal of ss. 627.6488, |
155 | 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and |
156 | 627.6498, F.S., relating to the Florida Comprehensive |
157 | Health Association, upon implementation of the plan; |
158 | amending s. 627.662, F.S.; providing for application of |
159 | certain claim payment methodologies to certain types of |
160 | insurance; providing for certain actions relating to |
161 | inappropriate utilization of emergency care; amending s. |
162 | 627.6699, F.S.; revising provisions requiring small |
163 | employer carriers to offer certain health benefit plans; |
164 | preserving a right to open enrollment for certain small |
165 | groups; requiring small employer carriers to file and |
166 | provide coverage under certain high deductible plans; |
167 | including high deductible plans and health reimbursement |
168 | arrangements under certain required plan provisions; |
169 | creating the Small Employers Access Program; providing |
170 | legislative intent; providing definitions; providing |
171 | participation eligibility requirements and criteria; |
172 | requiring the Office of Insurance Regulation to administer |
173 | the program by selecting an insurer through competitive |
174 | bidding; providing requirements; specifying insurer |
175 | qualifications; providing duties of the insurer; providing |
176 | a contract term; providing insurer reporting requirements; |
177 | providing application requirements; providing for benefits |
178 | under the program; requiring the office to annually report |
179 | to the Governor and Legislature; creating ss. 627.6405 and |
180 | 641.31097, F.S.; providing for decreasing inappropriate |
181 | use of emergency care; providing legislative findings and |
182 | intent; requiring health maintenance organizations and |
183 | providers to provide certain information electronically |
184 | and develop community emergency department diversion |
185 | programs; authorizing health maintenance organizations to |
186 | require higher copayments for certain uses of emergency |
187 | departments; amending s. 627.9175, F.S.; requiring certain |
188 | health insurers to annually report certain coverage |
189 | information to the office; providing requirements; |
190 | deleting certain reporting requirements; retitling ch. |
191 | 636, F.S.; designating ss. 636.002-636.067, F.S., as pt. I |
192 | of ch. 636, F.S.; providing a part title; amending s. |
193 | 636.003, F.S.; revising the definition of "prepaid limited |
194 | health service organization" to exclude discount medical |
195 | plan organizations; creating pt. II of ch. 636, F.S., |
196 | consisting of ss. 636.202-636.244, F.S.; providing a part |
197 | title; providing definitions; providing for regulation and |
198 | operation of discount medical plan organizations; |
199 | requiring corporate licensure before doing business as a |
200 | discount medical plan; specifying application |
201 | requirements; requiring license fees; providing for |
202 | expiration and renewal of licenses; requiring such |
203 | organizations to establish an Internet website; requiring |
204 | publication of certain information on the website; |
205 | specifying collection and deposit of the licensing fee; |
206 | authorizing the office to examine or investigate the |
207 | business affairs of such organizations; requiring |
208 | examinations and investigations; authorizing the office to |
209 | order production of documents and take statements; |
210 | requiring organizations to pay certain expenses; |
211 | specifying grounds for denial or revocation under certain |
212 | circumstances; authorizing discount medical plan |
213 | organizations to charge certain fees under certain |
214 | circumstances; providing reimbursement requirements; |
215 | prohibiting certain activities; requiring certain |
216 | disclosures to prospective members; requiring provider |
217 | agreements to provide services under a medical discount |
218 | plan; providing agreement requirements; requiring forms |
219 | and rates to be filed with the office; requiring annual |
220 | reports to be filed with the office; providing |
221 | requirements; providing for fines and administrative |
222 | sanctions for failing to file annual reports; establishing |
223 | minimum capital requirements; providing for suspension or |
224 | revocation of licenses under certain circumstances; |
225 | providing for suspension of enrollment of new members |
226 | under certain circumstances; providing terms of |
227 | suspensions; requiring notice of any change of an |
228 | organization's name; requiring discount medical plan |
229 | organizations to maintain provider names listings; |
230 | specifying marketing requirements of discount medical |
231 | plans; providing limitations; specifying fee disclosure |
232 | requirements for bundling discount medical plans with |
233 | other insurance products; authorizing the commission to |
234 | adopt rules; applying insurer service of process |
235 | requirements on discount medical plan organizations; |
236 | requiring a security deposit; prohibiting levy on certain |
237 | deposit assets or securities under certain circumstances; |
238 | providing criminal penalties; authorizing the office to |
239 | seek certain injunctive relief under certain |
240 | circumstances; providing limitations; providing for civil |
241 | actions for damages for certain violations; providing for |
242 | awards of court costs and attorney fees; specifying |
243 | application of unauthorized insurer provisions of law to |
244 | unlicensed discount medical plan organizations; creating |
245 | ss. 627.65626 and 627.6402, F.S.; providing for insurance |
246 | rebates for healthy lifestyles; providing for rebate of |
247 | certain premiums for participation in health wellness, |
248 | maintenance, or improvement programs under certain |
249 | circumstances; providing requirements; amending s. 641.31, |
250 | F.S.; authorizing health maintenance organizations |
251 | offering certain point-of-service riders to offer such |
252 | riders to certain employers for certain employees; |
253 | providing requirements and limitations; providing for |
254 | application of certain claim payment methodologies to |
255 | certain types of insurance; providing for rebate of |
256 | certain premiums for participation in health wellness, |
257 | maintenance, or improvement programs under certain |
258 | circumstances; providing requirements; creating s. |
259 | 626.593, F.S.; providing fee and commission limitations |
260 | for health insurance agents; requiring a written contract |
261 | for compensation; providing contract requirements; |
262 | requiring a rebate of commission under certain |
263 | circumstances; amending ss. 626.191 and 626.201, F.S.; |
264 | clarifying certain application requirements; preserving |
265 | certain rights to enrollment in certain health benefit |
266 | coverage programs for certain groups under certain |
267 | circumstances; creating s. 465.0244, F.S.; requiring each |
268 | pharmacy to make available on its Internet website a link |
269 | to certain performance outcome and financial data of the |
270 | Agency for Health Care Administration and a notice of the |
271 | availability of such information; amending s. 627.6499, |
272 | F.S.; requiring each health insurer to make available on |
273 | its Internet website a link to certain performance outcome |
274 | and financial data of the Agency for Health Care |
275 | Administration and a notice in policies of the |
276 | availability of such information; amending s. 641.54, |
277 | F.S.; requiring health maintenance organizations to make |
278 | certain insurance financial information available to |
279 | subscribers; requiring health maintenance organizations to |
280 | make available on its Internet website a link to certain |
281 | performance outcome and financial data of the Agency for |
282 | Health Care Administration and a notice in policies of the |
283 | availability of such information; repealing s. 408.02, |
284 | F.S., relating to the development, endorsement, |
285 | implementation, and evaluation of patient management |
286 | practice parameters by the Agency for Health Care |
287 | Administration; providing appropriations; providing |
288 | effective dates. |
289 |
|
290 | WHEREAS, according to the Kaiser Family Foundation, eight |
291 | out of ten uninsured Americans are workers or dependents of |
292 | workers and nearly eight out of ten uninsured Americans have |
293 | family incomes above the poverty level, and |
294 | WHEREAS, fifty-five percent of those who do not have |
295 | insurance state the reason they don't have insurance is lack of |
296 | affordability, and |
297 | WHEREAS, average health insurance premium increases for the |
298 | last two years have been in the range of ten to twenty percent |
299 | for Florida's employers, and |
300 | WHEREAS, an increasing number of employers are opting to |
301 | cease providing insurance coverage to their employees due to the |
302 | high cost, and |
303 | WHEREAS, an increasing number of employers who continue |
304 | providing coverage are forced to shift more premium cost to |
305 | their employees, thus diminishing the value of employee wage |
306 | increases, and |
307 | WHEREAS, according to studies, the rate of avoidable |
308 | hospitalization is fifty to seventy percent lower for the |
309 | insured versus the uninsured, and |
310 | WHEREAS, according to Florida Cancer Registry data, the |
311 | uninsured have a seventy percent greater chance of a late |
312 | diagnosis, thus decreasing the chances of a positive health |
313 | outcome, and |
314 | WHEREAS, according to the Agency for Health Care |
315 | Administration's 2002 financial data, uncompensated care in |
316 | Florida's hospitals is growing at the rate of twelve to thirteen |
317 | percent per year, and, at $4.3 billion in 2001, this cost, when |
318 | shifted to Floridians who remain insured, is not sustainable, |
319 | and |
320 | WHEREAS, the Florida Legislature, through the creation of |
321 | Health Flex, has already identified the need for lower cost |
322 | alternatives, and |
323 | WHEREAS, it is of vital importance and in the best |
324 | interests of the people of the State of Florida that the issue |
325 | of available, affordable health care insurance be addressed in a |
326 | cohesive and meaningful manner, and |
327 | WHEREAS, there is general recognition that the issues |
328 | surrounding the problem of access to affordable health insurance |
329 | are complicated and multifaceted, and |
330 | WHEREAS, on August 14, 2003, Speaker Johnnie Byrd created |
331 | the Select Committee on Affordable Health Care for Floridians in |
332 | an effort to address the issue of affordable and accessible |
333 | employment-based insurance, and |
334 | WHEREAS, the Select Committee on Affordable Health Care for |
335 | Floridians held public hearings with predetermined themes around |
336 | the state, specifically, in Orlando, Miami, Jacksonville, Tampa, |
337 | Pensacola, Boca Raton, and Tallahassee, from October through |
338 | November 2003 to effectively probe the operation of the private |
339 | insurance marketplace, to understand the health insurance market |
340 | trends, to learn from past policy initiatives, and to identify, |
341 | explore, and debate new ideas for change, and |
342 | WHEREAS, recommendations from the Select Committee on |
343 | Affordable Health Care were adopted on February 4, 2004, to |
344 | address the multifaceted issues attributed to the increase in |
345 | health care cost, and |
346 | WHEREAS, these recommendations were presented to the |
347 | Speaker of the House of Representatives in a final report from |
348 | the committee on February 18, 2004, and subsequent legislation |
349 | was drafted creating the "The 2004 Affordable Health Care for |
350 | Floridians Act," NOW, THEREFORE, |
351 |
|
352 | Be It Enacted by the Legislature of the State of Florida: |
353 |
|
354 | Section 1. This act may be referred to by the popular name |
355 | "The 2004 Affordable Health Care for Floridians Act." |
356 | Section 2. The purpose of this act is to address the |
357 | underlying cause of the double-digit increases in health |
358 | insurance premiums by mitigating the overall growth in health |
359 | care costs. |
360 | Section 3. Paragraph (c) of subsection (4) of section |
361 | 381.026, Florida Statutes, is amended to read: |
362 | 381.026 Florida Patient's Bill of Rights and |
363 | Responsibilities.-- |
364 | (4) RIGHTS OF PATIENTS.--Each health care facility or |
365 | provider shall observe the following standards: |
366 | (c) Financial information and disclosure.-- |
367 | 1. A patient has the right to be given, upon request, by |
368 | the responsible provider, his or her designee, or a |
369 | representative of the health care facility full information and |
370 | necessary counseling on the availability of known financial |
371 | resources for the patient's health care. |
372 | 2. A health care provider or a health care facility shall, |
373 | upon request, disclose to each patient who is eligible for |
374 | Medicare, in advance of treatment, whether the health care |
375 | provider or the health care facility in which the patient is |
376 | receiving medical services accepts assignment under Medicare |
377 | reimbursement as payment in full for medical services and |
378 | treatment rendered in the health care provider's office or |
379 | health care facility. |
380 | 3. A health care provider or a health care facility shall, |
381 | upon request, furnish a person patient, prior to provision of |
382 | medical services, a reasonable estimate of charges for such |
383 | services. Such reasonable estimate shall not preclude the health |
384 | care provider or health care facility from exceeding the |
385 | estimate or making additional charges based on changes in the |
386 | patient's condition or treatment needs. |
387 | 4. Each licensed facility not operated by the state shall |
388 | make available to the public on its Internet website or by other |
389 | electronic means a description of and a link to the performance |
390 | outcome and financial data that is published by the agency |
391 | pursuant to s. 408.05(3)(l). The facility shall place a notice |
392 | in the reception area that such information is available |
393 | electronically and the website address. The licensed facility |
394 | may indicate that the pricing information is based on a |
395 | compilation of charges for the average patient and that each |
396 | patient's bill may vary from the average depending upon the |
397 | severity of illness and individual resources consumed. The |
398 | licensed facility may also indicate that the price of service is |
399 | negotiable for eligible patients based upon the patient's |
400 | ability to pay. |
401 | 5.4. A patient has the right to receive a copy of an |
402 | itemized bill upon request. A patient has a right to be given an |
403 | explanation of charges upon request. |
404 | Section 4. Subsection (1) and paragraph (g) of subsection |
405 | (3) of section 381.734, Florida Statutes, are amended, and |
406 | subsections (4), (5), and (6) are added to said section, to |
407 | read: |
408 | 381.734 Healthy Communities, Healthy People Program.-- |
409 | (1) The department shall develop and implement the Healthy |
410 | Communities, Healthy People Program, a comprehensive and |
411 | community-based health promotion and wellness program. The |
412 | program shall be designed to reduce major behavioral risk |
413 | factors associated with chronic diseases, including those |
414 | chronic diseases identified in chapter 385, by enhancing the |
415 | knowledge, skills, motivation, and opportunities for |
416 | individuals, organizations, health care providers, small |
417 | businesses, health insurers, and communities to develop and |
418 | maintain healthy lifestyles. |
419 | (3) The program shall include: |
420 | (g) The establishment of a comprehensive program to inform |
421 | the public, health care professionals, health insurers, and |
422 | communities about the prevalence of chronic diseases in the |
423 | state; known and potential risks, including social and |
424 | behavioral risks; and behavior changes that would reduce risks. |
425 | (4) The department shall make available on its Internet |
426 | website, no later than October 1, 2004, and in a hard-copy |
427 | format upon request, a listing of age-specific, disease- |
428 | specific, and community-specific health promotion, preventive |
429 | care, and wellness programs offered and established under the |
430 | Healthy Communities, Healthy People Program. The website shall |
431 | also provide residents with information to identify behavior |
432 | risk factors that lead to diseases that are preventable by |
433 | maintaining a healthy lifestyle. The website shall allow |
434 | consumers to select by county or region disease-specific |
435 | statistical information. |
436 | (5) The department shall monitor and assess the |
437 | effectiveness of such programs. The department shall submit a |
438 | status report based on this monitoring and assessment to the |
439 | Governor, the Speaker of the House of Representatives, the |
440 | President of the Senate, and the substantive committees of each |
441 | house of the Legislature, with the first annual report due |
442 | January 31, 2005. |
443 | (6) The Office of Program Policy and Government |
444 | Accountability shall evaluate and report to the Governor, the |
445 | President of the Senate, and the Speaker of the House of |
446 | Representatives, by March 1, 2005, on the effectiveness of the |
447 | department's monitoring and assessment of the program's |
448 | effectiveness. |
449 | Section 5. Subsection (7) is added to section 395.1041, |
450 | Florida Statutes, to read: |
451 | 395.1041 Access to emergency services and care.-- |
452 | (7) EMERGENCY ROOM DIVERSION PROGRAMS.--Hospitals may |
453 | develop emergency room diversion programs, including, but not |
454 | limited to, an "Emergency Hotline" which allows patients to help |
455 | determine if emergency department services are appropriate or if |
456 | other health care settings may be more appropriate for care, and |
457 | a "Fast Track" program allowing nonemergency patients to be |
458 | treated at an alternative site. Alternative sites may include |
459 | health care programs funded with local tax revenue and federally |
460 | funded community health centers, county health departments, or |
461 | other nonhospital providers of health care services. The program |
462 | may include provisions for followup care and case management. |
463 | Section 6. Paragraph (h) is added to subsection (1) of |
464 | section 395.1055, Florida Statutes, to read: |
465 | 395.1055 Rules and enforcement.-- |
466 | (1) The agency shall adopt rules pursuant to ss. |
467 | 120.536(1) and 120.54 to implement the provisions of this part, |
468 | which shall include reasonable and fair minimum standards for |
469 | ensuring that: |
470 | (h) Licensed facilities make available on their Internet |
471 | websites, no later than October 1, 2004, and in a hard-copy |
472 | format upon request, a description of and a link to the patient |
473 | charge and performance outcome data collected from licensed |
474 | facilities pursuant to s. 408.061. |
475 | Section 7. Subsection (7) is added to section 395.1065, |
476 | Florida Statutes, to read: |
477 | 395.1065 Criminal and administrative penalties; |
478 | injunctions; emergency orders; moratorium.-- |
479 | (7) The agency shall impose a fine of $500 for each |
480 | instance of the facility's failure to provide the information |
481 | required by rules adopted pursuant to s. 395.1055(1)(h). |
482 | Section 8. Subsections (1), (2), and (3) of section |
483 | 395.301, Florida Statutes, are amended, and subsections (7), |
484 | (8), (9), and (10) are added to said section, to read: |
485 | 395.301 Itemized patient bill; form and content prescribed |
486 | by the agency.-- |
487 | (1) A licensed facility not operated by the state shall |
488 | notify each patient during admission and at discharge of his or |
489 | her right to receive an itemized bill upon request. Within 7 |
490 | days following the patient's discharge or release from a |
491 | licensed facility not operated by the state, or within 7 days |
492 | after the earliest date at which the loss or expense from the |
493 | service may be determined, the licensed facility providing the |
494 | service shall, upon request, submit to the patient, or to the |
495 | patient's survivor or legal guardian as may be appropriate, an |
496 | itemized statement detailing in language comprehensible to an |
497 | ordinary layperson the specific nature of charges or expenses |
498 | incurred by the patient, which in the initial billing shall |
499 | contain a statement of specific services received and expenses |
500 | incurred for such items of service, enumerating in detail the |
501 | constituent components of the services received within each |
502 | department of the licensed facility and including unit price |
503 | data on rates charged by the licensed facility, as prescribed by |
504 | the agency. |
505 | (2)(a) Each such statement submitted pursuant to this |
506 | section: |
507 | 1.(a) May not include charges of hospital-based physicians |
508 | if billed separately. |
509 | 2.(b) May not include any generalized category of expenses |
510 | such as "other" or "miscellaneous" or similar categories. |
511 | 3.(c) Shall list drugs by brand or generic name and not |
512 | refer to drug code numbers when referring to drugs of any sort. |
513 | 4.(d) Shall specifically identify therapy treatment as to |
514 | the date, type, and length of treatment when therapy treatment |
515 | is a part of the statement. |
516 | (b) Any person receiving a statement pursuant to this |
517 | section shall be fully and accurately informed as to each charge |
518 | and service provided by the institution preparing the statement. |
519 | (3) On each such itemized statement submitted pursuant to |
520 | subsection (1) there shall appear the words "A FOR-PROFIT (or |
521 | NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL |
522 | CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially |
523 | similar words sufficient to identify clearly and plainly the |
524 | ownership status of the licensed facility. Each itemized |
525 | statement must prominently display the phone number of the |
526 | medical facility's patient liaison who is responsible for |
527 | expediting the resolution of any billing dispute between the |
528 | patient, or his or her representative, and the billing |
529 | department. |
530 | (7) Each licensed facility not operated by the state shall |
531 | provide, prior to provision of any nonemergency medical |
532 | services, a written good-faith estimate of reasonably |
533 | anticipated charges for the facility to treat the patient's |
534 | condition upon written request of a prospective patient. The |
535 | estimate shall be provided to the prospective patient within 7 |
536 | business days after the receipt of the request. The estimate may |
537 | be the average charges for that diagnosis related group or the |
538 | average charges for that procedure. Upon request, the facility |
539 | shall notify the patient of any revision to the good-faith |
540 | estimate. Such estimate shall not preclude the actual charges |
541 | from exceeding the estimate. The facility shall place a notice |
542 | in the reception area that such information is available. |
543 | Failure to provide the estimate within the provisions |
544 | established pursuant to this section shall result in a fine of |
545 | $500 for each instance of the facility's failure to provide the |
546 | requested information. |
547 | (8) A licensed facility shall make available to a patient |
548 | all records necessary for verification of the accuracy of the |
549 | patient's bill within 30 business days after the request for |
550 | such records. The verification information must be made |
551 | available in the facility's offices. Such records shall be |
552 | available to the patient prior to and after payment of the bill |
553 | or claim. The facility may not charge the patient for making |
554 | such verification records available; however, the facility may |
555 | charge its usual fee for providing copies of records as |
556 | specified in s. 395.3025. |
557 | (9) Each facility shall establish a method for reviewing |
558 | and responding to questions from patients concerning the |
559 | patient's itemized bill. Such response shall be provided within |
560 | 30 days after the date a question is received. If the patient is |
561 | not satisfied with the response, the facility must provide the |
562 | patient with the address of the agency to which the issue may be |
563 | sent for review. |
564 | (10) Each licensed facility shall make available on its |
565 | Internet website a link to the performance outcome and financial |
566 | data that is published by the Agency for Health Care |
567 | Administration pursuant to s. 408.05(3)(l). The facility shall |
568 | place a notice in the reception area that the information is |
569 | available electronically and the facility's Internet website |
570 | address. |
571 | Section 9. Subsection (1) of section 408.061, Florida |
572 | Statutes, is amended to read: |
573 | 408.061 Data collection; uniform systems of financial |
574 | reporting; information relating to physician charges; |
575 | confidential information; immunity.-- |
576 | (1) The agency shall may require the submission by health |
577 | care facilities, health care providers, and health insurers of |
578 | data necessary to carry out the agency's duties. Specifications |
579 | for data to be collected under this section shall be developed |
580 | by the agency with the assistance of technical advisory panels |
581 | including representatives of affected entities, consumers, |
582 | purchasers, and such other interested parties as may be |
583 | determined by the agency. |
584 | (a) Data to be submitted by health care facilities, |
585 | including the facilities as defined in chapter 395, shall may |
586 | include, but are not limited to: case-mix data, patient |
587 | admission and or discharge data, hospital emergency department |
588 | data which shall include the number of patients treated in the |
589 | emergency department of a licensed hospital reported by patient |
590 | acuity level, data on hospital-acquired infections as specified |
591 | by rule, data on complications as specified by rule, data on |
592 | readmissions as specified by rule, with patient and provider- |
593 | specific identifiers included, actual charge data by diagnostic |
594 | groups, financial data, accounting data, operating expenses, |
595 | expenses incurred for rendering services to patients who cannot |
596 | or do not pay, interest charges, depreciation expenses based on |
597 | the expected useful life of the property and equipment involved, |
598 | and demographic data. The agency shall adopt nationally |
599 | recognized risk adjustment methodologies or software consistent |
600 | with the standards of the Agency for Healthcare Research and |
601 | Quality and as selected by the agency for all data submitted as |
602 | required by this section. Data may be obtained from documents |
603 | such as, but not limited to: leases, contracts, debt |
604 | instruments, itemized patient bills, medical record abstracts, |
605 | and related diagnostic information. Reported data elements shall |
606 | be reported electronically in accordance with Rule 59E-7.012, |
607 | Florida Administrative Code. Data submitted shall be certified |
608 | by the chief executive officer or an appropriate and duly |
609 | authorized representative or employee of the licensed facility |
610 | that the information submitted is true and accurate. |
611 | (b) Data to be submitted by health care providers may |
612 | include, but are not limited to: Medicare and Medicaid |
613 | participation, types of services offered to patients, amount of |
614 | revenue and expenses of the health care provider, and such other |
615 | data which are reasonably necessary to study utilization |
616 | patterns. Data submitted shall be certified by the appropriate |
617 | duly authorized representative or employee of the health care |
618 | provider that the information submitted is true and accurate. |
619 | (c) Data to be submitted by health insurers may include, |
620 | but are not limited to: claims, premium, administration, and |
621 | financial information. Data submitted shall be certified by the |
622 | chief financial officer, an appropriate and duly authorized |
623 | representative, or an employee of the insurer that the |
624 | information submitted is true and accurate. |
625 | (d) Data required to be submitted by health care |
626 | facilities, health care providers, or health insurers shall not |
627 | include specific provider contract reimbursement information. |
628 | However, such specific provider reimbursement data shall be |
629 | reasonably available for onsite inspection by the agency as is |
630 | necessary to carry out the agency's regulatory duties. Any such |
631 | data obtained by the agency as a result of onsite inspections |
632 | may not be used by the state for purposes of direct provider |
633 | contracting and are confidential and exempt from the provisions |
634 | of s. 119.07(1) and s. 24(a), Art. I of the State Constitution. |
635 | (e) A requirement to submit data shall be adopted by rule |
636 | if the submission of data is being required of all members of |
637 | any type of health care facility, health care provider, or |
638 | health insurer. Rules are not required, however, for the |
639 | submission of data for a special study mandated by the |
640 | Legislature or when information is being requested for a single |
641 | health care facility, health care provider, or health insurer. |
642 | Section 10. Subsections (1) and (4) of section 408.062, |
643 | Florida Statutes, are amended, and subsection (5) is added to |
644 | said section, to read: |
645 | 408.062 Research, analyses, studies, and reports.-- |
646 | (1) The agency shall have the authority to conduct |
647 | research, analyses, and studies relating to health care costs |
648 | and access to and quality of health care services as access and |
649 | quality are affected by changes in health care costs. Such |
650 | research, analyses, and studies shall include, but not be |
651 | limited to, research and analysis relating to: |
652 | (a) The financial status of any health care facility or |
653 | facilities subject to the provisions of this chapter. |
654 | (b) The impact of uncompensated charity care on health |
655 | care facilities and health care providers. |
656 | (c) The state's role in assisting to fund indigent care. |
657 | (d) In conjunction with the Office of Insurance |
658 | Regulation, the availability and affordability of health |
659 | insurance for small businesses. |
660 | (e) Total health care expenditures in the state according |
661 | to the sources of payment and the type of expenditure. |
662 | (f) The quality of health services, using techniques such |
663 | as small area analysis, severity adjustments, and risk-adjusted |
664 | mortality rates. |
665 | (g) The development of physician information payment |
666 | systems which are capable of providing data for health care |
667 | consumers taking into account the amount of resources consumed, |
668 | including such information at licensed facilities as defined in |
669 | chapter 395, and the outcomes produced in the delivery of care. |
670 | (h) The collection of a statistically valid sample of data |
671 | on the retail prices charged by pharmacies for the 50 most |
672 | frequently prescribed medicines from any pharmacy licensed by |
673 | this state as a special study authorized by the Legislature to |
674 | be performed by the agency quarterly. If the drug is available |
675 | generically, price data shall be reported for the generic drug |
676 | and price data of a brand-named drug for which the generic drug |
677 | is the equivalent shall be reported. The agency shall make |
678 | available on its Internet website for each pharmacy, no later |
679 | than October 1, 2005, drug prices for a 30-day supply at a |
680 | standard dose. The data collected shall be reported for each |
681 | drug by pharmacy and by metropolitan statistical area or region |
682 | and updated quarterly The impact of subacute admissions on |
683 | hospital revenues and expenses for purposes of calculating |
684 | adjusted admissions as defined in s. 408.07. |
685 | (i) The use of emergency department services by patient |
686 | acuity level and the implication of increasing hospital cost by |
687 | providing nonurgent care in emergency departments. The agency |
688 | shall submit an annual report based on this monitoring and |
689 | assessment to the Governor, the Speaker of the House of |
690 | Representatives, the President of the Senate, and the |
691 | substantive legislative committees with the first report due |
692 | January 1, 2006. |
693 | (j) The making available on its Internet website no later |
694 | than October 1, 2004, and in a hard-copy format upon request, of |
695 | patient charge, volumes, length of stay, and performance outcome |
696 | indicators collected from health care facilities pursuant to s. |
697 | 408.061(1)(a) for specific medical conditions, surgeries, and |
698 | procedures provided in inpatient and outpatient facilities as |
699 | determined by the agency. In making the determination of |
700 | specific medical conditions, surgeries, and procedures to |
701 | include, the agency shall consider such factors as volume, |
702 | severity of the illness, urgency of admission, individual and |
703 | societal costs, and whether the condition is acute or chronic. |
704 | Performance outcome indicators shall be risk adjusted or |
705 | severity adjusted, as applicable, using nationally recognized |
706 | risk adjustment methodologies or software consistent with the |
707 | standards of the Agency for Healthcare Research and Quality and |
708 | as selected by the agency. The website shall also provide an |
709 | interactive search that allows consumers to view and compare the |
710 | information for specific facilities, a map that allows consumers |
711 | to select a county or region, definitions of all of the data, |
712 | descriptions of each procedure, and an explanation about why the |
713 | data may differ from facility to facility. Such public data |
714 | shall be updated quarterly. The agency shall submit an annual |
715 | status report on the collection of data and publication of |
716 | performance outcome indicators to the Governor, the Speaker of |
717 | the House of Representatives, the President of the Senate, and |
718 | the substantive legislative committees with the first status |
719 | report due January 1, 2005. |
720 | (4)(a) The agency shall may conduct data-based studies and |
721 | evaluations and make recommendations to the Legislature and the |
722 | Governor concerning exemptions, the effectiveness of limitations |
723 | of referrals, restrictions on investment interests and |
724 | compensation arrangements, and the effectiveness of public |
725 | disclosure. Such analysis shall may include, but need not be |
726 | limited to, utilization of services, cost of care, quality of |
727 | care, and access to care. The agency may require the submission |
728 | of data necessary to carry out this duty, which may include, but |
729 | need not be limited to, data concerning ownership, Medicare and |
730 | Medicaid, charity care, types of services offered to patients, |
731 | revenues and expenses, patient-encounter data, and other data |
732 | reasonably necessary to study utilization patterns and the |
733 | impact of health care provider ownership interests in health- |
734 | care-related entities on the cost, quality, and accessibility of |
735 | health care. |
736 | (b) The agency may collect such data from any health |
737 | facility or licensed health care provider as a special study. |
738 | (5) The agency shall develop and implement a strategy for |
739 | the adoption and use of electronic health records. The agency |
740 | may develop rules to facilitate the functionality and protect |
741 | the confidentiality of electronic health records. The agency |
742 | shall report to the Governor, the Speaker of the House of |
743 | Representatives, and the President of the Senate on legislative |
744 | recommendations to protect the confidentiality of electronic |
745 | health records. |
746 | Section 11. Paragraph (l) is added to subsection (3) of |
747 | section 408.05, Florida Statutes, to read: |
748 | 408.05 State Center for Health Statistics.-- |
749 | (3) COMPREHENSIVE HEALTH INFORMATION SYSTEM.--In order to |
750 | produce comparable and uniform health information and |
751 | statistics, the agency shall perform the following functions: |
752 | (l) Develop, in conjunction with the State Comprehensive |
753 | Health Information System Advisory Council, and implement a |
754 | long-range plan for making available performance outcome and |
755 | financial data that will allow consumers to compare health care |
756 | services. The performance outcomes and financial data the agency |
757 | must make available shall include, but is not limited to, |
758 | pharmaceuticals, physicians, health care facilities, and health |
759 | plans and managed care entities. The agency shall submit the |
760 | initial plan to the Governor, the President of the Senate, and |
761 | the Speaker of the House of Representatives by March 1, 2005, |
762 | and shall update the plan and report on the status of its |
763 | implementation annually thereafter. The agency shall also make |
764 | the plan and status report available to the public on its |
765 | Internet website. As part of the plan, the agency shall identify |
766 | the process and timeframes for implementation, any barriers to |
767 | implementation, and recommendations of changes in the law that |
768 | may be enacted by the Legislature to eliminate the barriers. As |
769 | preliminary elements of the plan, the agency shall: |
770 | 1. Make available performance outcome and patient charge |
771 | data collected from health care facilities pursuant to s. |
772 | 408.061(1)(a) and (2). The agency shall determine which |
773 | conditions and procedures, performance outcomes, and patient |
774 | charge data to disclose based upon input from the council. When |
775 | determining which conditions and procedures are to be disclosed, |
776 | the council and the agency shall consider variation in costs, |
777 | variation in outcomes, and magnitude of variations and other |
778 | relevant information. When determining which performance |
779 | outcomes to disclose, the agency: |
780 | a. Shall consider such factors as volume of cases; average |
781 | patient charges; average length of stay; complication rates; |
782 | mortality rates; and infection rates, among others, which shall |
783 | be adjusted for case mix and severity, if applicable. |
784 | b. May consider such additional measures that are adopted |
785 | by the Centers for Medicare and Medicaid Studies, National |
786 | Quality Forum, the Joint Commission on Accreditation of |
787 | Healthcare Organizations, the Agency for Healthcare Research and |
788 | Quality, or a similar national entity that establishes standards |
789 | to measure the performance of health care providers, or by other |
790 | states. |
791 |
|
792 | When determining which patient charge data to disclose, the |
793 | agency shall consider such measures as average charge, average |
794 | net revenue per adjusted patient day, average cost per adjusted |
795 | patient day, and average cost per admission, among others. |
796 | 2. Make available performance measures, benefit design, |
797 | and premium cost data from health plans licensed pursuant to |
798 | chapter 627 or chapter 641. The agency shall determine which |
799 | performance outcome and member and subscriber cost data to |
800 | disclose, based upon input from the council. When determining |
801 | which data to disclose, the agency shall consider information |
802 | that may be required by either individual or group purchasers to |
803 | assess the value of the product, which may include membership |
804 | satisfaction, quality of care, current enrollment or membership, |
805 | coverage areas, accreditation status, premium costs, plan costs, |
806 | premium increases, range of benefits, copayments and |
807 | deductibles, accuracy and speed of claims payment, credentials |
808 | of physicians, number of providers, names of network providers, |
809 | and hospitals in the network. Health plans shall make available |
810 | to the agency any such data or information that is not currently |
811 | reported to the agency or the office. |
812 | 3. Determine the method and format for public disclosure |
813 | of data reported pursuant to this paragraph. The agency shall |
814 | make its determination based upon input from the Comprehensive |
815 | Health Information System Advisory Council. At a minimum, the |
816 | data shall be made available on the agency's Internet website in |
817 | a manner that allows consumers to conduct an interactive search |
818 | that allows them to view and compare the information for |
819 | specific providers. The website must include such additional |
820 | information as is determined necessary to ensure that the |
821 | website enhances informed decision making among consumers and |
822 | health care purchasers, which shall include, at a minimum, |
823 | appropriate guidance on how to use the data and an explanation |
824 | of why the data may vary from provider to provider. The data |
825 | specified in subparagraph 1. shall be released no later than |
826 | March 1, 2005. The data specified in subparagraph 2. shall be |
827 | released no later than March 1, 2006. |
828 | Section 12. Subsection (3) of section 409.9066, Florida |
829 | Statutes, is amended to read: |
830 | 409.9066 Medicare prescription discount program.-- |
831 | (3) The Agency for Health Care Administration shall |
832 | publish, on a free website available to the public, the most |
833 | recent average wholesale prices for the 200 drugs most |
834 | frequently dispensed to the elderly and, to the extent possible, |
835 | shall provide a mechanism that consumers may use to calculate |
836 | the retail price and the price that should be paid after the |
837 | discount required in subsection (1) is applied. The agency shall |
838 | provide retail information by geographic area and retail |
839 | information by provider within geographical areas. |
840 | Section 13. Section 408.7056, Florida Statutes, is amended |
841 | to read: |
842 | 408.7056 Statewide Provider and Subscriber Assistance |
843 | Program.-- |
844 | (1) As used in this section, the term: |
845 | (a) "Agency" means the Agency for Health Care |
846 | Administration. |
847 | (b) "Department" means the Department of Financial |
848 | Services. |
849 | (c) "Grievance procedure" means an established set of |
850 | rules that specify a process for appeal of an organizational |
851 | decision. |
852 | (d) "Health care provider" or "provider" means a state- |
853 | licensed or state-authorized facility, a facility principally |
854 | supported by a local government or by funds from a charitable |
855 | organization that holds a current exemption from federal income |
856 | tax under s. 501(c)(3) of the Internal Revenue Code, a licensed |
857 | practitioner, a county health department established under part |
858 | I of chapter 154, a prescribed pediatric extended care center |
859 | defined in s. 400.902, a federally supported primary care |
860 | program such as a migrant health center or a community health |
861 | center authorized under s. 329 or s. 330 of the United States |
862 | Public Health Services Act that delivers health care services to |
863 | individuals, or a community facility that receives funds from |
864 | the state under the Community Alcohol, Drug Abuse, and Mental |
865 | Health Services Act and provides mental health services to |
866 | individuals. |
867 | (e) "Managed care entity" means a health maintenance |
868 | organization or a prepaid health clinic certified under chapter |
869 | 641, a prepaid health plan authorized under s. 409.912, or an |
870 | exclusive provider organization certified under s. 627.6472. |
871 | (f) "Office" means the Office of Insurance Regulation of |
872 | the Financial Services Commission. |
873 | (g) "Panel" means a statewide provider and subscriber |
874 | assistance panel selected as provided in subsection (11). |
875 | (2) The agency shall adopt and implement a program to |
876 | provide assistance to subscribers and providers, including those |
877 | whose grievances are not resolved by the managed care entity to |
878 | the satisfaction of the subscriber or provider. The program |
879 | shall consist of one or more panels that meet as often as |
880 | necessary to timely review, consider, and hear grievances and |
881 | recommend to the agency or the office any actions that should be |
882 | taken concerning individual cases heard by the panel. The panel |
883 | shall hear every grievance filed by subscribers and providers on |
884 | behalf of subscribers, unless the grievance: |
885 | (a) Relates to a managed care entity's refusal to accept a |
886 | provider into its network of providers; |
887 | (b) Is part of an internal grievance in a Medicare managed |
888 | care entity or a reconsideration appeal through the Medicare |
889 | appeals process which does not involve a quality of care issue; |
890 | (c) Is related to a health plan not regulated by the state |
891 | such as an administrative services organization, third-party |
892 | administrator, or federal employee health benefit program; |
893 | (d) Is related to appeals by in-plan suppliers and |
894 | providers, unless related to quality of care provided by the |
895 | plan; |
896 | (e) Is part of a Medicaid fair hearing pursued under 42 |
897 | C.F.R. ss. 431.220 et seq.; |
898 | (f) Is the basis for an action pending in state or federal |
899 | court; |
900 | (g) Is related to an appeal by nonparticipating providers, |
901 | unless related to the quality of care provided to a subscriber |
902 | by the managed care entity and the provider is involved in the |
903 | care provided to the subscriber; |
904 | (h) Was filed before the subscriber or provider completed |
905 | the entire internal grievance procedure of the managed care |
906 | entity, the managed care entity has complied with its timeframes |
907 | for completing the internal grievance procedure, and the |
908 | circumstances described in subsection (6) do not apply; |
909 | (i) Has been resolved to the satisfaction of the |
910 | subscriber or provider who filed the grievance, unless the |
911 | managed care entity's initial action is egregious or may be |
912 | indicative of a pattern of inappropriate behavior; |
913 | (j) Is limited to seeking damages for pain and suffering, |
914 | lost wages, or other incidental expenses, including accrued |
915 | interest on unpaid balances, court costs, and transportation |
916 | costs associated with a grievance procedure; |
917 | (k) Is limited to issues involving conduct of a health |
918 | care provider or facility, staff member, or employee of a |
919 | managed care entity which constitute grounds for disciplinary |
920 | action by the appropriate professional licensing board and is |
921 | not indicative of a pattern of inappropriate behavior, and the |
922 | agency, office, or department has reported these grievances to |
923 | the appropriate professional licensing board or to the health |
924 | facility regulation section of the agency for possible |
925 | investigation; or |
926 | (l) Is withdrawn by the subscriber or provider. Failure of |
927 | the subscriber or the provider to attend the hearing shall be |
928 | considered a withdrawal of the grievance; or |
929 | (3) The agency shall review all grievances within 60 days |
930 | after receipt and make a determination whether the grievance |
931 | shall be heard. Once the agency notifies the panel, the |
932 | subscriber or provider, and the managed care entity that a |
933 | grievance will be heard by the panel, the panel shall hear the |
934 | grievance either in the network area or by teleconference no |
935 | later than 120 days after the date the grievance was filed. The |
936 | agency shall notify the parties, in writing, by facsimile |
937 | transmission, or by phone, of the time and place of the hearing. |
938 | The panel may take testimony under oath, request certified |
939 | copies of documents, and take similar actions to collect |
940 | information and documentation that will assist the panel in |
941 | making findings of fact and a recommendation. The panel shall |
942 | issue a written recommendation, supported by findings of fact, |
943 | to the provider or subscriber, to the managed care entity, and |
944 | to the agency or the office no later than 15 working days after |
945 | hearing the grievance. If at the hearing the panel requests |
946 | additional documentation or additional records, the time for |
947 | issuing a recommendation is tolled until the information or |
948 | documentation requested has been provided to the panel. The |
949 | proceedings of the panel are not subject to chapter 120. |
950 | (4) If, upon receiving a proper patient authorization |
951 | along with a properly filed grievance, the agency requests |
952 | medical records from a health care provider or managed care |
953 | entity, the health care provider or managed care entity that has |
954 | custody of the records has 10 days to provide the records to the |
955 | agency. Records include medical records, communication logs |
956 | associated with the grievance both to and from the subscriber, |
957 | and contracts. Failure to provide requested medical records may |
958 | result in the imposition of a fine of up to $500. Each day that |
959 | records are not produced is considered a separate violation. |
960 | (5) Grievances that the agency determines pose an |
961 | immediate and serious threat to a subscriber's health must be |
962 | given priority over other grievances. The panel may meet at the |
963 | call of the chair to hear the grievances as quickly as possible |
964 | but no later than 45 days after the date the grievance is filed, |
965 | unless the panel receives a waiver of the time requirement from |
966 | the subscriber. The panel shall issue a written recommendation, |
967 | supported by findings of fact, to the office or the agency |
968 | within 10 days after hearing the expedited grievance. |
969 | (6) When the agency determines that the life of a |
970 | subscriber is in imminent and emergent jeopardy, the chair of |
971 | the panel may convene an emergency hearing, within 24 hours |
972 | after notification to the managed care entity and to the |
973 | subscriber, to hear the grievance. The grievance must be heard |
974 | notwithstanding that the subscriber has not completed the |
975 | internal grievance procedure of the managed care entity. The |
976 | panel shall, upon hearing the grievance, issue a written |
977 | emergency recommendation, supported by findings of fact, to the |
978 | managed care entity, to the subscriber, and to the agency or the |
979 | office for the purpose of deferring the imminent and emergent |
980 | jeopardy to the subscriber's life. Within 24 hours after receipt |
981 | of the panel's emergency recommendation, the agency or office |
982 | may issue an emergency order to the managed care entity. An |
983 | emergency order remains in force until: |
984 | (a) The grievance has been resolved by the managed care |
985 | entity; |
986 | (b) Medical intervention is no longer necessary; or |
987 | (c) The panel has conducted a full hearing under |
988 | subsection (3) and issued a recommendation to the agency or the |
989 | office, and the agency or office has issued a final order. |
990 | (7) After hearing a grievance, the panel shall make a |
991 | recommendation to the agency or the office which may include |
992 | specific actions the managed care entity must take to comply |
993 | with state laws or rules regulating managed care entities. |
994 | (8) A managed care entity, subscriber, or provider that is |
995 | affected by a panel recommendation may within 10 days after |
996 | receipt of the panel's recommendation, or 72 hours after receipt |
997 | of a recommendation in an expedited grievance, furnish to the |
998 | agency or office written evidence in opposition to the |
999 | recommendation or findings of fact of the panel. |
1000 | (9) No later than 30 days after the issuance of the |
1001 | panel's recommendation and, for an expedited grievance, no later |
1002 | than 10 days after the issuance of the panel's recommendation, |
1003 | the agency or the office may adopt the panel's recommendation or |
1004 | findings of fact in a proposed order or an emergency order, as |
1005 | provided in chapter 120, which it shall issue to the managed |
1006 | care entity. The agency or office may issue a proposed order or |
1007 | an emergency order, as provided in chapter 120, imposing fines |
1008 | or sanctions, including those contained in ss. 641.25 and |
1009 | 641.52. The agency or the office may reject all or part of the |
1010 | panel's recommendation. All fines collected under this |
1011 | subsection must be deposited into the Health Care Trust Fund. |
1012 | (10) In determining any fine or sanction to be imposed, |
1013 | the agency and the office may consider the following factors: |
1014 | (a) The severity of the noncompliance, including the |
1015 | probability that death or serious harm to the health or safety |
1016 | of the subscriber will result or has resulted, the severity of |
1017 | the actual or potential harm, and the extent to which provisions |
1018 | of chapter 641 were violated. |
1019 | (b) Actions taken by the managed care entity to resolve or |
1020 | remedy any quality-of-care grievance. |
1021 | (c) Any previous incidents of noncompliance by the managed |
1022 | care entity. |
1023 | (d) Any other relevant factors the agency or office |
1024 | considers appropriate in a particular grievance. |
1025 | (11)(a) The panel shall consist of the Insurance Consumer |
1026 | Advocate, or designee thereof, established by s. 627.0613; at |
1027 | least two members employed by the agency and at least two |
1028 | members employed by the department, chosen by their respective |
1029 | agencies; a consumer appointed by the Governor; a physician |
1030 | appointed by the Governor, as a standing member; and, if |
1031 | necessary, physicians who have expertise relevant to the case to |
1032 | be heard, on a rotating basis. The agency may contract with a |
1033 | medical director, and a primary care physician, or both, who |
1034 | shall provide additional technical expertise to the panel but |
1035 | shall not be voting members of the panel. The medical director |
1036 | shall be selected from a health maintenance organization with a |
1037 | current certificate of authority to operate in Florida. |
1038 | (b) A majority of those panel members required under |
1039 | paragraph (a) shall constitute a quorum for any meeting or |
1040 | hearing of the panel. A grievance may not be heard or voted upon |
1041 | at any panel meeting or hearing unless a quorum is present, |
1042 | except that a minority of the panel may adjourn a meeting or |
1043 | hearing until a quorum is present. A panel convened for the |
1044 | purpose of hearing a subscriber's grievance in accordance with |
1045 | subsections (2) and (3) shall not consist of more than 11 |
1046 | members. |
1047 | (12) Every managed care entity shall submit a quarterly |
1048 | report to the agency, the office, and the department listing the |
1049 | number and the nature of all subscribers' and providers' |
1050 | grievances which have not been resolved to the satisfaction of |
1051 | the subscriber or provider after the subscriber or provider |
1052 | follows the entire internal grievance procedure of the managed |
1053 | care entity. The agency shall notify all subscribers and |
1054 | providers included in the quarterly reports of their right to |
1055 | file an unresolved grievance with the panel. |
1056 | (13) A proposed order issued by the agency or office which |
1057 | only requires the managed care entity to take a specific action |
1058 | under subsection (7) is subject to a summary hearing in |
1059 | accordance with s. 120.574, unless all of the parties agree |
1060 | otherwise. If the managed care entity does not prevail at the |
1061 | hearing, the managed care entity must pay reasonable costs and |
1062 | attorney's fees of the agency or the office incurred in that |
1063 | proceeding. |
1064 | (14)(a) Any information that identifies a subscriber which |
1065 | is held by the panel, agency, or department pursuant to this |
1066 | section is confidential and exempt from the provisions of s. |
1067 | 119.07(1) and s. 24(a), Art. I of the State Constitution. |
1068 | However, at the request of a subscriber or managed care entity |
1069 | involved in a grievance procedure, the panel, agency, or |
1070 | department shall release information identifying the subscriber |
1071 | involved in the grievance procedure to the requesting subscriber |
1072 | or managed care entity. |
1073 | (b) Meetings of the panel shall be open to the public |
1074 | unless the provider or subscriber whose grievance will be heard |
1075 | requests a closed meeting or the agency or the department |
1076 | determines that information which discloses the subscriber's |
1077 | medical treatment or history or information relating to internal |
1078 | risk management programs as defined in s. 641.55(5)(c), (6), and |
1079 | (8) may be revealed at the panel meeting, in which case that |
1080 | portion of the meeting during which a subscriber's medical |
1081 | treatment or history or internal risk management program |
1082 | information is discussed shall be exempt from the provisions of |
1083 | s. 286.011 and s. 24(b), Art. I of the State Constitution. All |
1084 | closed meetings shall be recorded by a certified court reporter. |
1085 | Section 14. Paragraph (c) of subsection (4) of section |
1086 | 641.3154, Florida Statutes, is amended to read: |
1087 | 641.3154 Organization liability; provider billing |
1088 | prohibited.-- |
1089 | (4) A provider or any representative of a provider, |
1090 | regardless of whether the provider is under contract with the |
1091 | health maintenance organization, may not collect or attempt to |
1092 | collect money from, maintain any action at law against, or |
1093 | report to a credit agency a subscriber of an organization for |
1094 | payment of services for which the organization is liable, if the |
1095 | provider in good faith knows or should know that the |
1096 | organization is liable. This prohibition applies during the |
1097 | pendency of any claim for payment made by the provider to the |
1098 | organization for payment of the services and any legal |
1099 | proceedings or dispute resolution process to determine whether |
1100 | the organization is liable for the services if the provider is |
1101 | informed that such proceedings are taking place. It is presumed |
1102 | that a provider does not know and should not know that an |
1103 | organization is liable unless: |
1104 | (c) The office or agency makes a final determination that |
1105 | the organization is required to pay for such services subsequent |
1106 | to a recommendation made by the Statewide Provider and |
1107 | Subscriber Assistance Panel pursuant to s. 408.7056; or |
1108 | Section 15. Subsection (1), paragraphs (b) and (e) of |
1109 | subsection (3), paragraph (d) of subsection (4), subsection (5), |
1110 | paragraph (g) of subsection (6), and subsections (9), (10), and |
1111 | (11) of section 641.511, Florida Statutes, are amended to read: |
1112 | 641.511 Subscriber grievance reporting and resolution |
1113 | requirements.-- |
1114 | (1) Every organization must have a grievance procedure |
1115 | available to its subscribers for the purpose of addressing |
1116 | complaints and grievances. Every organization must notify its |
1117 | subscribers that a subscriber must submit a grievance within 1 |
1118 | year after the date of occurrence of the action that initiated |
1119 | the grievance, and may submit the grievance for review to the |
1120 | Statewide Provider and Subscriber Assistance Program panel as |
1121 | provided in s. 408.7056 after receiving a final disposition of |
1122 | the grievance through the organization's grievance process. An |
1123 | organization shall maintain records of all grievances and shall |
1124 | report annually to the agency the total number of grievances |
1125 | handled, a categorization of the cases underlying the |
1126 | grievances, and the final disposition of the grievances. |
1127 | (3) Each organization's grievance procedure, as required |
1128 | under subsection (1), must include, at a minimum: |
1129 | (b) The names of the appropriate employees or a list of |
1130 | grievance departments that are responsible for implementing the |
1131 | organization's grievance procedure. The list must include the |
1132 | address and the toll-free telephone number of each grievance |
1133 | department, the address of the agency and its toll-free |
1134 | telephone hotline number, and the address of the Statewide |
1135 | Provider and Subscriber Assistance Program and its toll-free |
1136 | telephone number. |
1137 | (e) A notice that a subscriber may voluntarily pursue |
1138 | binding arbitration in accordance with the terms of the contract |
1139 | if offered by the organization, after completing the |
1140 | organization's grievance procedure and as an alternative to the |
1141 | Statewide Provider and Subscriber Assistance Program. Such |
1142 | notice shall include an explanation that the subscriber may |
1143 | incur some costs if the subscriber pursues binding arbitration, |
1144 | depending upon the terms of the subscriber's contract. |
1145 | (4) |
1146 | (d) In any case when the review process does not resolve a |
1147 | difference of opinion between the organization and the |
1148 | subscriber or the provider acting on behalf of the subscriber, |
1149 | the subscriber or the provider acting on behalf of the |
1150 | subscriber may submit a written grievance to the Statewide |
1151 | Provider and Subscriber Assistance Program. |
1152 | (5) Except as provided in subsection (6), the organization |
1153 | shall resolve a grievance within 60 days after receipt of the |
1154 | grievance, or within a maximum of 90 days if the grievance |
1155 | involves the collection of information outside the service area. |
1156 | These time limitations are tolled if the organization has |
1157 | notified the subscriber, in writing, that additional information |
1158 | is required for proper review of the grievance and that such |
1159 | time limitations are tolled until such information is provided. |
1160 | After the organization receives the requested information, the |
1161 | time allowed for completion of the grievance process resumes. |
1162 | The Employee Retirement Income Security Act of 1974, as |
1163 | implemented by 29 C.F.R. 2560.503-1, is adopted and incorporated |
1164 | by reference as applicable to all organizations that administer |
1165 | small and large group health plans that are subject to 29 C.F.R. |
1166 | 2560.503-1. The claims procedures of the regulations of the |
1167 | Employee Retirement Income Security Act of 1974 as implemented |
1168 | by 29 C.F.R. 2560.503-1 shall be the minimum standards for |
1169 | grievance processes for claims for benefits for small and large |
1170 | group health plans that are subject to 29 C.F.R. 2560.503-1. |
1171 | (6) |
1172 | (g) In any case when the expedited review process does not |
1173 | resolve a difference of opinion between the organization and the |
1174 | subscriber or the provider acting on behalf of the subscriber, |
1175 | the subscriber or the provider acting on behalf of the |
1176 | subscriber may submit a written grievance to the Statewide |
1177 | Provider and Subscriber Assistance Program. |
1178 | (9)(a) The agency shall advise subscribers with grievances |
1179 | to follow their organization's formal grievance process for |
1180 | resolution prior to review by the Statewide Provider and |
1181 | Subscriber Assistance Program. The subscriber may, however, |
1182 | submit a copy of the grievance to the agency at any time during |
1183 | the process. |
1184 | (b) Requiring completion of the organization's grievance |
1185 | process before the Statewide Provider and Subscriber Assistance |
1186 | Program panel's review does not preclude the agency from |
1187 | investigating any complaint or grievance before the organization |
1188 | makes its final determination. |
1189 | (10) Each organization must notify the subscriber in a |
1190 | final decision letter that the subscriber may request review of |
1191 | the organization's decision concerning the grievance by the |
1192 | Statewide Provider and Subscriber Assistance Program, as |
1193 | provided in s. 408.7056, if the grievance is not resolved to the |
1194 | satisfaction of the subscriber. The final decision letter must |
1195 | inform the subscriber that the request for review must be made |
1196 | within 365 days after receipt of the final decision letter, must |
1197 | explain how to initiate such a review, and must include the |
1198 | addresses and toll-free telephone numbers of the agency and the |
1199 | Statewide Provider and Subscriber Assistance Program. |
1200 | (11) Each organization, as part of its contract with any |
1201 | provider, must require the provider to post a consumer |
1202 | assistance notice prominently displayed in the reception area of |
1203 | the provider and clearly noticeable by all patients. The |
1204 | consumer assistance notice must state the addresses and toll- |
1205 | free telephone numbers of the Agency for Health Care |
1206 | Administration, the Statewide Provider and Subscriber Assistance |
1207 | Program, and the Department of Financial Services. The consumer |
1208 | assistance notice must also clearly state that the address and |
1209 | toll-free telephone number of the organization's grievance |
1210 | department shall be provided upon request. The agency may adopt |
1211 | rules to implement this section. |
1212 | Section 16. Subsection (4) of section 641.58, Florida |
1213 | Statutes, is amended to read: |
1214 | 641.58 Regulatory assessment; levy and amount; use of |
1215 | funds; tax returns; penalty for failure to pay.-- |
1216 | (4) The moneys received and deposited into the Health Care |
1217 | Trust Fund shall be used to defray the expenses of the agency in |
1218 | the discharge of its administrative and regulatory powers and |
1219 | duties under this part, including conducting an annual survey of |
1220 | the satisfaction of members of health maintenance organizations; |
1221 | contracting with physician consultants for the Statewide |
1222 | Provider and Subscriber Assistance Panel; maintaining offices |
1223 | and necessary supplies, essential equipment, and other |
1224 | materials, salaries and expenses of required personnel; and |
1225 | discharging the administrative and regulatory powers and duties |
1226 | imposed under this part. |
1227 | Section 17. Paragraph (f) of subsection (2) and |
1228 | subsections (3) and (9) of section 408.909, Florida Statutes, |
1229 | are amended to read: |
1230 | 408.909 Health flex plans.-- |
1231 | (2) DEFINITIONS.--As used in this section, the term: |
1232 | (f) "Health flex plan entity" means a health insurer, |
1233 | health maintenance organization, health-care-provider-sponsored |
1234 | organization, local government, health care district, or other |
1235 | public or private community-based organization, or public- |
1236 | private partnership that develops and implements an approved |
1237 | health flex plan and is responsible for administering the health |
1238 | flex plan and paying all claims for health flex plan coverage by |
1239 | enrollees of the health flex plan. |
1240 | (3) PILOT PROGRAM.--The agency and the office shall each |
1241 | approve or disapprove health flex plans that provide health care |
1242 | coverage for eligible participants who reside in the three areas |
1243 | of the state that have the highest number of uninsured persons, |
1244 | as identified in the Florida Health Insurance Study conducted by |
1245 | the agency and in Indian River County. A health flex plan may |
1246 | limit or exclude benefits otherwise required by law for insurers |
1247 | offering coverage in this state, may cap the total amount of |
1248 | claims paid per year per enrollee, may limit the number of |
1249 | enrollees, or may take any combination of those actions. A |
1250 | health flex plan offering may include the option of a |
1251 | catastrophic plan supplementing the health flex plan. |
1252 | (a) The agency shall develop guidelines for the review of |
1253 | applications for health flex plans and shall disapprove or |
1254 | withdraw approval of plans that do not meet or no longer meet |
1255 | minimum standards for quality of care and access to care. The |
1256 | agency shall ensure that the health flex plans follow |
1257 | standardized grievance procedures similar to those required of |
1258 | health maintenance organizations. |
1259 | (b) The office shall develop guidelines for the review of |
1260 | health flex plan applications and provide regulatory oversight |
1261 | of health flex plan advertisement and marketing procedures. The |
1262 | office shall disapprove or shall withdraw approval of plans |
1263 | that: |
1264 | 1. Contain any ambiguous, inconsistent, or misleading |
1265 | provisions or any exceptions or conditions that deceptively |
1266 | affect or limit the benefits purported to be assumed in the |
1267 | general coverage provided by the health flex plan; |
1268 | 2. Provide benefits that are unreasonable in relation to |
1269 | the premium charged or contain provisions that are unfair or |
1270 | inequitable or contrary to the public policy of this state, that |
1271 | encourage misrepresentation, or that result in unfair |
1272 | discrimination in sales practices; or |
1273 | 3. Cannot demonstrate that the health flex plan is |
1274 | financially sound and that the applicant is able to underwrite |
1275 | or finance the health care coverage provided. |
1276 | (c) The agency and the Financial Services Commission may |
1277 | adopt rules as needed to administer this section. |
1278 | (9) PROGRAM EVALUATION.--The agency and the office shall |
1279 | evaluate the pilot program and its effect on the entities that |
1280 | seek approval as health flex plans, on the number of enrollees, |
1281 | and on the scope of the health care coverage offered under a |
1282 | health flex plan; shall provide an assessment of the health flex |
1283 | plans and their potential applicability in other settings; shall |
1284 | use health flex plans to gather more information to evaluate |
1285 | low-income consumer driven benefit packages; and shall, by |
1286 | January 1, 2005, and annually thereafter 2004, jointly submit a |
1287 | report to the Governor, the President of the Senate, and the |
1288 | Speaker of the House of Representatives. |
1289 | Section 18. Section 381.0271, Florida Statutes, is created |
1290 | to read: |
1291 | 381.0271 Florida Patient Safety Corporation.-- |
1292 | (1) DEFINITIONS.--As used in this section, the term: |
1293 | (a) "Adverse incident" has the same meanings provided in |
1294 | ss. 395.0197, 458.351, and 459.026. |
1295 | (b) "Corporation" means the Florida Patient Safety |
1296 | Corporation. |
1297 | (c) "Patient safety data" has the same meaning provided in |
1298 | s. 766.1016. |
1299 | (2) CREATION.-- |
1300 | (a) The Florida Patient Safety Corporation is created as a |
1301 | not-for-profit corporation and shall be registered, |
1302 | incorporated, organized, and operated in compliance with chapter |
1303 | 617. The corporation may create not-for-profit corporate |
1304 | subsidiaries that are organized under the provisions of chapter |
1305 | 617, upon the prior approval of the board of directors, as |
1306 | necessary, to fulfill its mission. |
1307 | (b) The corporation and any authorized and approved |
1308 | subsidiary are not an agency as defined in s. 20.03(11). |
1309 | (c) The corporation and any authorized and approved |
1310 | subsidiary are subject to the public meetings and records |
1311 | requirements of s. 24, Art. I of the State Constitution, chapter |
1312 | 119, and s. 286.011. |
1313 | (d) The corporation and any authorized and approved |
1314 | subsidiary are not subject to the provisions of chapter 287. |
1315 | (e) The corporation is a patient safety organization as |
1316 | defined in s. 766.1016. |
1317 | (3) PURPOSE.-- |
1318 | (a) The purpose of the corporation is to serve as a |
1319 | learning organization dedicated to assisting health care |
1320 | providers in this state to improve the quality and safety of |
1321 | health care rendered and to reduce harm to patients. The |
1322 | corporation shall promote the development of a culture of |
1323 | patient safety in the health care system in this state. The |
1324 | corporation shall not regulate health care providers in this |
1325 | state. |
1326 | (b) In fulfilling its purpose, the corporation shall work |
1327 | with a consortium of patient safety centers and other patient |
1328 | safety programs. |
1329 | (4) BOARD OF DIRECTORS; MEMBERSHIP.--The corporation shall |
1330 | be governed by a board of directors. The board of directors |
1331 | shall consist of: |
1332 | (a) The chair of the Florida Council of Medical School |
1333 | Deans. |
1334 | (b) Two representatives with expertise in patient safety |
1335 | issues for the authorized health insurer and authorized health |
1336 | maintenance organization with the largest market shares, |
1337 | respectively, as measured by premiums written in the state for |
1338 | the most recent calendar year, appointed by such insurer. |
1339 | (c) A representative of an authorized medical malpractice |
1340 | insurer appointed by the Florida Insurance Council. |
1341 | (d) The president of the Central Florida Health Care |
1342 | Coalition. |
1343 | (e) Two representatives of a hospital in this state that |
1344 | is implementing innovative patient safety initiatives, appointed |
1345 | by the Florida Hospital Association. |
1346 | (f) A physician with expertise in patient safety, |
1347 | appointed by the Florida Medical Association. |
1348 | (g) A physician with expertise in patient safety, |
1349 | appointed by the Florida Osteopathic Medical Association. |
1350 | (h) A physician with expertise in patient safety, |
1351 | appointed by the Florida Podiatric Medical Association. |
1352 | (i) A physician with expertise in patient safety, |
1353 | appointed by the Florida Chiropractic Association. |
1354 | (j) A dentist with expertise in patient safety, appointed |
1355 | by the Florida Dental Association. |
1356 | (k) A nurse with expertise in patient safety, appointed by |
1357 | the Florida Nurses Association. |
1358 | (l) An institutional pharmacist, appointed by the Florida |
1359 | Society of Health-System Pharmacists. |
1360 | (m) A representative of Florida AARP, appointed by the |
1361 | state director of Florida AARP. |
1362 | (5) ADVISORY COMMITTEES.--In addition to any committees |
1363 | that the corporation may establish, the corporation shall |
1364 | establish the following advisory committees: |
1365 | (a) A scientific research advisory committee that |
1366 | includes, at a minimum, a representative from each patient |
1367 | safety center or other patient safety program in the |
1368 | universities of the state who are physicians licensed pursuant |
1369 | to chapter 458 or chapter 459, with experience in patient safety |
1370 | and evidenced-based medicine. The duties of the advisory |
1371 | committee shall include, but not be limited to, the analysis of |
1372 | existing data and research to improve patient safety and |
1373 | encourage evidence-based medicine. |
1374 | (b) A technology advisory committee that includes, at a |
1375 | minimum, a representative of a hospital that has implemented a |
1376 | computerized physician order entry system and a health care |
1377 | provider that has implemented an electronic medical records |
1378 | system. The duties of the advisory committee shall include, but |
1379 | not be limited to, implementation of new technologies, including |
1380 | electronic medical records. |
1381 | (c) A health care provider advisory committee that |
1382 | includes, at a minimum, representatives of hospitals, ambulatory |
1383 | surgical centers, physicians, nurses, and pharmacists licensed |
1384 | in this state and a representative of the Veterans Integrated |
1385 | Service Network 8, Virginia Patient Safety Center. The duties of |
1386 | the advisory committee shall include, but not be limited to, |
1387 | promotion of a culture of patient safety that reduces errors. |
1388 | (d) A health care consumer advisory committee that |
1389 | includes, at a minimum, representatives of businesses that |
1390 | provide health insurance coverage to their employees, consumer |
1391 | advocacy groups, and representatives of patient safety |
1392 | organizations. The duties of the advisory committee shall |
1393 | include, but not be limited to, incentives to encourage patient |
1394 | safety and the efficiency and quality of care. |
1395 | (e) A state agency advisory committee that includes, at a |
1396 | minimum, a representative from each state agency that has |
1397 | regulatory responsibilities related to patient safety. The |
1398 | duties of the advisory committee shall include, but not be |
1399 | limited to, interagency coordination of patient safety efforts. |
1400 | (f) A litigation alternatives advisory committee that |
1401 | includes, at a minimum, representatives of medical malpractice |
1402 | attorneys for plaintiffs and defendants and a representative of |
1403 | each law school in the state. The duties of the advisory |
1404 | committee shall include, but not be limited to, alternatives |
1405 | systems to compensate for injuries. |
1406 | (g) An education advisory committee that includes, at a |
1407 | minimum, the associate dean for education, or the equivalent |
1408 | position, as a representative from each medicine, nursing, |
1409 | public health, or allied health service to provide advice on the |
1410 | development, implementation, and measurement of core |
1411 | competencies for patient safety to be considered for |
1412 | incorporation in the educational programs of the universities |
1413 | and colleges of this state. |
1414 | (6) ORGANIZATION; MEETINGS.-- |
1415 | (a) The Agency for Health Care Administration shall assist |
1416 | the corporation in its organizational activities required under |
1417 | chapter 617, including, but not limited to: |
1418 | 1. Eliciting appointments for the initial board of |
1419 | directors. |
1420 | 2. Convening the first meeting of the board of directors |
1421 | and assisting with other meetings of the board of directors, |
1422 | upon request of the board of directors, during the first year of |
1423 | operation of the corporation. |
1424 | 3. Drafting articles of incorporation for the board of |
1425 | directors and, upon request of the board of directors, |
1426 | delivering articles of incorporation to the Department of State |
1427 | for filing. |
1428 | 4. Drafting proposed bylaws for the corporation. |
1429 | 5. Paying fees related to incorporation. |
1430 | 6. Providing office space and administrative support, at |
1431 | the request of the board of directors, but not beyond July 1, |
1432 | 2005. |
1433 | (b) The board of directors must conduct its first meeting |
1434 | no later than August 1, 2004, and shall meet thereafter as |
1435 | frequently as necessary to carry out the duties of the |
1436 | corporation. |
1437 | (7) POWERS AND DUTIES.-- |
1438 | (a) In addition to the powers and duties prescribed in |
1439 | chapter 617, and the articles and bylaws adopted under that |
1440 | chapter, the corporation shall, directly or through contract: |
1441 | 1. Secure staff necessary to properly administer the |
1442 | corporation. |
1443 | 2. Collect, analyze, and evaluate patient safety data and |
1444 | quality and patient safety indicators, medical malpractice |
1445 | closed claims, and adverse incidents reported to the Agency for |
1446 | Health Care Administration and the Department of Health for the |
1447 | purpose of recommending changes in practices and procedures that |
1448 | may be implemented by health care practitioners and health care |
1449 | facilities to improve health care quality and to prevent future |
1450 | adverse incidents. Notwithstanding any other provision of law, |
1451 | the Agency for Health Care Administration and the Department of |
1452 | Health shall make available to the corporation any adverse |
1453 | incident report submitted under ss. 395.0197, 458.351, and |
1454 | 459.026. To the extent that adverse incident reports submitted |
1455 | under s. 395.0197 are confidential and exempt, the confidential |
1456 | and exempt status of such reports shall be maintained by the |
1457 | corporation. |
1458 | 3. Establish a "near-miss" patient safety reporting |
1459 | system. The purpose of the near-miss reporting system is to: |
1460 | identify potential systemic problems that could lead to adverse |
1461 | incidents; enable publication of systemwide alerts of potential |
1462 | harm; and facilitate development of both facility-specific and |
1463 | statewide options to avoid adverse incidents and improve patient |
1464 | safety. The reporting system shall record "near misses" |
1465 | submitted by hospitals, birthing centers, and ambulatory |
1466 | surgical centers and other providers. For the purpose of the |
1467 | reporting system: |
1468 | a. The term "near miss" means any potentially harmful |
1469 | event that could have had an adverse result but, through chance |
1470 | or intervention in which, harm was prevented. |
1471 | b. The near-miss reporting system shall be voluntary and |
1472 | anonymous and independent of mandatory reporting systems used |
1473 | for regulatory purposes. |
1474 | c. Near-miss data submitted to the corporation is patient |
1475 | safety data as defined in s. 766.1016. |
1476 | d. Reports of near-miss data shall be published on a |
1477 | regular basis and special alerts shall be published as needed |
1478 | regarding newly identified, significant risks. |
1479 | e. Aggregated data shall be made available publicly. |
1480 | f. The corporation shall report the performance and |
1481 | results of the near-miss project in its annual report. |
1482 | 4. Work collaboratively with the appropriate state |
1483 | agencies in the development of electronic health records. |
1484 | 5. Provide for access to an active library of evidence- |
1485 | based medicine and patient safety practices, together with the |
1486 | emerging evidence supporting their retention or modification, |
1487 | and make this information available to health care |
1488 | practitioners, health care facilities, and the public. Support |
1489 | for implementation of evidence-based medicine shall include: |
1490 | a. A report to the Governor, the President of the Senate, |
1491 | the Speaker of the House of Representatives, and the Agency for |
1492 | Health Care Administration by January 1, 2005, on: |
1493 | (I) The ability to join or support efforts for the use of |
1494 | evidence-based medicine already underway, such as those of the |
1495 | Leapfrog Group, the international group Bandolier, and the |
1496 | Healthy Florida Foundation. |
1497 | (II) The means by which to promote research using Medicaid |
1498 | and other data collected by the Agency for Health Care |
1499 | Administration to identify and quantify the most cost-effective |
1500 | treatment and interventions, including disease management and |
1501 | prevention programs. |
1502 | (III) The means by which to encourage development of |
1503 | systems to measure and reward providers who implement evidence- |
1504 | based medical practices. |
1505 | (IV) The review of other state and private initiatives and |
1506 | published literature for promising approaches and the |
1507 | dissemination of information about them to providers. |
1508 | (V) The encouragement of the Florida health care boards |
1509 | under the Department of Health to regularly publish findings |
1510 | related to the cost-effectiveness of disease-specific, evidence- |
1511 | based standards. |
1512 | (VI) Public and private sector initiatives related to |
1513 | evidence-based medicine and communication systems for the |
1514 | sharing of clinical information among caregivers. |
1515 | (VII) Regulatory barriers that interfere with the sharing |
1516 | of clinical information among caregivers. |
1517 | b. An implementation plan reported to the Governor, the |
1518 | President of the Senate, the Speaker of the House of |
1519 | Representatives, and the Agency for Health Care Administration |
1520 | by September 1, 2005, that must include, but need not be limited |
1521 | to: estimated costs and savings, capital investment |
1522 | requirements, recommended investment incentives, initial |
1523 | committed provider participation by region, standards of |
1524 | functionality and features, a marketing plan, and implementation |
1525 | schedules for key components. |
1526 | 6. Develop and recommend core competencies in patient |
1527 | safety that can be incorporated into the undergraduate and |
1528 | graduate curricula in schools of medicine, nursing, and allied |
1529 | health in the state. |
1530 | 7. Develop and recommend programs to educate the public |
1531 | about the role of health care consumers in promoting patient |
1532 | safety. |
1533 | 8. Provide recommendations for interagency coordination of |
1534 | patient safety efforts in the state. |
1535 | (b) In carrying out its powers and duties, the corporation |
1536 | may also: |
1537 | 1. Assess the patient safety culture at volunteering |
1538 | hospitals and recommend methods to improve the working |
1539 | environment related to patient safety at these hospitals. |
1540 | 2. Inventory the information technology capabilities |
1541 | related to patient safety of health care facilities and health |
1542 | care practitioners and recommend a plan for expediting the |
1543 | implementation of patient safety technologies statewide. |
1544 | 3. Recommend continuing medical education regarding |
1545 | patient safety to practicing health care practitioners. |
1546 | 4. Study and facilitate the testing of alternative systems |
1547 | of compensating injured patients as a means of reducing and |
1548 | preventing medical errors and promoting patient safety. |
1549 | 5. Conduct other activities identified by the board of |
1550 | directors to promote patient safety in this state. |
1551 | (8) ANNUAL REPORT.--By December 1, 2004, the corporation |
1552 | shall prepare a report on the startup activities of the |
1553 | corporation and any proposals for legislative action that are |
1554 | needed for the corporation to fulfill its purposes under this |
1555 | section. By December 1 of each year thereafter, the corporation |
1556 | shall prepare a report for the preceding fiscal year. The |
1557 | report, at a minimum, must include: |
1558 | (a) A description of the activities of the corporation |
1559 | under this section. |
1560 | (b) Progress made in improving patient safety and reducing |
1561 | medical errors. |
1562 | (c) Policies and programs that have been implemented and |
1563 | their outcomes. |
1564 | (d) A compliance and financial audit of the accounts and |
1565 | records of the corporation at the end of the preceding fiscal |
1566 | year conducted by an independent certified public accountant. |
1567 | (e) Recommendations for legislative action needed to |
1568 | improve patient safety in the state. |
1569 | (f) An assessment of the ability of the corporation to |
1570 | fulfill the duties specified in this section and the |
1571 | appropriateness of those duties for the corporation. |
1572 |
|
1573 | The corporation shall submit the report to the Governor, the |
1574 | President of the Senate, and the Speaker of the House of |
1575 | Representatives. |
1576 | (9) FUNDING.--The corporation is required to seek private |
1577 | sector funding and apply for grants to accomplish its goals and |
1578 | duties. |
1579 | (10) PERFORMANCE EXPECTATIONS.--The Office of Program |
1580 | Policy Analysis and Government Accountability, the Agency for |
1581 | Health Care Administration, and the Department of Health shall |
1582 | develop performance standards by which to measure the success of |
1583 | the corporation in fulfilling the purposes established in this |
1584 | section. Using the performance standards, the Office of Program |
1585 | Policy Analysis and Government Accountability shall conduct a |
1586 | performance audit of the corporation during 2006 and shall |
1587 | submit a report to the Governor, the President of the Senate, |
1588 | and the Speaker of the House of Representatives by January 1, |
1589 | 2007. |
1590 | Section 19. Subsection (3) of section 409.91255, Florida |
1591 | Statutes, is amended to read: |
1592 | 409.91255 Federally qualified health center access |
1593 | program.-- |
1594 | (3) ASSISTANCE TO FEDERALLY QUALIFIED HEALTH CENTERS.--The |
1595 | Department of Health shall develop a program for the expansion |
1596 | of federally qualified health centers for the purpose of |
1597 | providing comprehensive primary and preventive health care and |
1598 | urgent care services, including services that may reduce the |
1599 | morbidity, mortality, and cost of care among the uninsured |
1600 | population of the state. The program shall provide for |
1601 | distribution of financial assistance to federally qualified |
1602 | health centers that apply and demonstrate a need for such |
1603 | assistance in order to sustain or expand the delivery of primary |
1604 | and preventive health care services. In selecting centers to |
1605 | receive this financial assistance, the program: |
1606 | (a) Shall give preference to communities that have few or |
1607 | no community-based primary care services or in which the current |
1608 | services are unable to meet the community's needs. |
1609 | (b) Shall require that primary care services be provided |
1610 | to the medically indigent using a sliding fee schedule based on |
1611 | income. |
1612 | (c) Shall allow innovative and creative uses of federal, |
1613 | state, and local health care resources. |
1614 | (d) Shall require that the funds provided be used to pay |
1615 | for operating costs of a projected expansion in patient |
1616 | caseloads or services or for capital improvement projects. |
1617 | Capital improvement projects may include renovations to existing |
1618 | facilities or construction of new facilities, provided that an |
1619 | expansion in patient caseloads or services to a new patient |
1620 | population will occur as a result of the capital expenditures. |
1621 | The department shall include in its standard contract document a |
1622 | requirement that any state funds provided for the purchase of or |
1623 | improvements to real property are contingent upon the contractor |
1624 | granting to the state a security interest in the property at |
1625 | least to the amount of the state funds provided for at least 5 |
1626 | years from the date of purchase or the completion of the |
1627 | improvements or as further required by law. The contract must |
1628 | include a provision that, as a condition of receipt of state |
1629 | funding for this purpose, the contractor agrees that, if it |
1630 | disposes of the property before the department's interest is |
1631 | vacated, the contractor will refund the proportionate share of |
1632 | the state's initial investment, as adjusted by depreciation. |
1633 | (e) May require in-kind support from other sources. |
1634 | (f) May encourage coordination among federally qualified |
1635 | health centers, other private-sector providers, and publicly |
1636 | supported programs. |
1637 | (g) Shall allow the development of community emergency |
1638 | room diversion programs in conjunction with local resources, |
1639 | providing extended hours of operation to urgent care patients. |
1640 | Diversion programs shall include case management for emergency |
1641 | room followup care. |
1642 | Section 20. Paragraph (a) of subsection (6) of section |
1643 | 627.410, Florida Statutes, is amended to read: |
1644 | 627.410 Filing, approval of forms.-- |
1645 | (6)(a) An insurer shall not deliver or issue for delivery |
1646 | or renew in this state any health insurance policy form until it |
1647 | has filed with the office a copy of every applicable rating |
1648 | manual, rating schedule, change in rating manual, and change in |
1649 | rating schedule; if rating manuals and rating schedules are not |
1650 | applicable, the insurer must file with the office order |
1651 | applicable premium rates and any change in applicable premium |
1652 | rates. This paragraph does not apply to group health insurance |
1653 | policies, effectuated and delivered in this state, insuring |
1654 | groups of 51 or more persons, except for Medicare supplement |
1655 | insurance, long-term care insurance, and any coverage under |
1656 | which the increase in claim costs over the lifetime of the |
1657 | contract due to advancing age or duration is prefunded in the |
1658 | premium. |
1659 | Section 21. Section 627.64872, Florida Statutes, is |
1660 | created to read: |
1661 | 627.64872 Florida Health Insurance Plan.-- |
1662 | (1) LEGISLATIVE INTENT.-- |
1663 | (a) The Legislature recognizes that to secure a more |
1664 | stable and orderly health insurance market, the establishment of |
1665 | a plan to assume risks deemed uninsurable by the private |
1666 | marketplace is required. |
1667 | (b) The Florida Health Insurance Plan is to make coverage |
1668 | available to individuals who have no other option for similar |
1669 | coverage, at a premium that is commensurate with the risk and |
1670 | benefits provided, and with benefit designs that are reasonable |
1671 | in relation to the general market. While plan operations may |
1672 | include supplementary funding, the plan shall fundamentally |
1673 | operate on sound actuarial principles, using basic insurance |
1674 | management techniques to ensure that the plan is run in an |
1675 | economical, cost-efficient, and sound manner, conserving plan |
1676 | resources to serve the maximum number of people possible in a |
1677 | sustainable fashion. |
1678 | (2) DEFINITIONS.--As used in this section: |
1679 | (a) "Board" means the board of directors of the plan. |
1680 | (b) "Dependent" means a resident spouse or resident |
1681 | unmarried child under the age of 19 years, a child who is a |
1682 | student under the age of 25 years and who is financially |
1683 | dependent upon the parent, or a child of any age who is disabled |
1684 | and dependent upon the parent. |
1685 | (c) "Director" means the director of the Office of |
1686 | Insurance Regulation. |
1687 | (d) "Health insurance" means any hospital or medical |
1688 | expense incurred policy or health maintenance organization |
1689 | subscriber contract pursuant to chapter 641. The term does not |
1690 | include short-term, accident, dental-only, vision-only, fixed- |
1691 | indemnity, limited-benefit, or credit insurance; disability |
1692 | income insurance; coverage for onsite medical clinics; insurance |
1693 | coverage specified in federal regulations issued pursuant to |
1694 | Pub. L. No. 104-191, under which benefits for medical care are |
1695 | secondary or incidental to other insurance benefits; benefits |
1696 | for long-term care, nursing home care, home health care, |
1697 | community-based care, or any combination thereof, or other |
1698 | similar, limited benefits specified in federal regulations |
1699 | issued pursuant to Pub. L. No. 104-191; benefits provided under |
1700 | a separate policy, certificate, or contract of insurance, under |
1701 | which there is no coordination between the provision of the |
1702 | benefits and any exclusion of benefits under any group health |
1703 | plan maintained by the same plan sponsor and the benefits are |
1704 | paid with respect to an event without regard to whether benefits |
1705 | are provided with respect to such an event under any group |
1706 | health plan maintained by the same plan sponsor, such as for |
1707 | coverage only for a specified disease or illness; hospital |
1708 | indemnity or other fixed indemnity insurance; coverage offered |
1709 | as a separate policy, certificate, or contract of insurance, |
1710 | such as Medicare supplemental health insurance as defined under |
1711 | s. 1882(g)(1) of the Social Security Act; coverage supplemental |
1712 | to the coverage provided under chapter 55 of Title 10, United |
1713 | States Code, the Civilian Health and Medical Program of the |
1714 | Uniformed Services (CHAMPUS); similar supplemental coverage |
1715 | provided to coverage under a group health plan; coverage issued |
1716 | as a supplement to liability insurance; insurance arising out of |
1717 | a workers' compensation or similar law; automobile medical |
1718 | payment insurance; or insurance under which benefits are payable |
1719 | with or without regard to fault and which is statutorily |
1720 | required to be contained in any liability insurance policy or |
1721 | equivalent selfinsurance. |
1722 | (e) "Implementation" means the effective date after the |
1723 | first meeting of the board when legal authority and |
1724 | administrative ability exists for the board to subsume the |
1725 | transfer of all statutory powers, duties, functions, assets, |
1726 | records, personnel, and property of the Florida Comprehensive |
1727 | Health Association as specified in s. 627.6488. |
1728 | (f) "Insurer" means any entity that provides health |
1729 | insurance in this state. For purposes of this section, insurer |
1730 | includes an insurance company with a valid certificate in |
1731 | accordance with chapter 624, a health maintenance organization |
1732 | with a valid certificate of authority in accordance with part I |
1733 | or part III of chapter 641, a prepaid health clinic authorized |
1734 | to transact business in this state pursuant to part II of |
1735 | chapter 641, multiple employer welfare arrangements authorized |
1736 | to transact business in this state pursuant to ss. 624.436- |
1737 | 624.45, or a fraternal benefit society providing health benefits |
1738 | to its members as authorized pursuant to chapter 632. |
1739 | (g) "Medicare" means coverage under both Parts A and B of |
1740 | Title XVIII of the Social Security Act, 42 USC 1395 et seq., as |
1741 | amended. |
1742 | (h) "Medicaid" means coverage under Title XIX of the |
1743 | Social Security Act. |
1744 | (i) "Office" means the Office of Insurance Regulation of |
1745 | the Financial Services Commission. |
1746 | (j) "Participating insurer" means any insurer providing |
1747 | health insurance to citizens of this state. |
1748 | (k) "Provider" means any physician, hospital, or other |
1749 | institution, organization, or person that furnishes health care |
1750 | services and is licensed or otherwise authorized to practice in |
1751 | the state. |
1752 | (l) "Plan" means the Florida Health Insurance Plan created |
1753 | in subsection (1). |
1754 | (m) "Plan of operation" means the articles, bylaws, and |
1755 | operating rules and procedures adopted by the board pursuant to |
1756 | this section. |
1757 | (n) "Resident" means an individual who has been legally |
1758 | domiciled in this state for a period of at least 6 months. |
1759 | (3) BOARD OF DIRECTORS.-- |
1760 | (a) The plan shall operate subject to the supervision and |
1761 | control of the board. The board shall consist of the director or |
1762 | his or her designated representative, who shall serve as a |
1763 | member of the board and shall be its chair, and an additional |
1764 | eight members, five of whom shall be appointed by the Governor, |
1765 | at least two of whom shall be individuals not representative of |
1766 | insurers or health care providers, one of whom shall be |
1767 | appointed by the President of the Senate, one of whom shall be |
1768 | appointed by the Speaker of the House of Representatives, and |
1769 | one of whom shall be appointed by the Chief Financial Officer. |
1770 | (b) The term to be served on the board by the director of |
1771 | the Office of Insurance Regulation shall be determined by |
1772 | continued employment in such position. The remaining initial |
1773 | board members shall serve for a period of time as follows: two |
1774 | members appointed by the Governor and the members appointed by |
1775 | the President of the Senate and the Speaker of the House of |
1776 | Representatives shall serve a term of 2 years; and three members |
1777 | appointed by the Governor and the Chief Financial Officer shall |
1778 | serve a term of 4 years. Subsequent board members shall serve |
1779 | for a term of 3 years. A board member's term shall continue |
1780 | until his or her successor is appointed. |
1781 | (c) Vacancies on the board shall be filled by the |
1782 | appointing authority, such authority being the Governor, the |
1783 | President of the Senate, the Speaker of the House of |
1784 | Representatives, or the Chief Financial Officer. The appointing |
1785 | authority may remove board members for cause. |
1786 | (d) The director, or his or her recognized representative, |
1787 | shall be responsible for any organizational requirements |
1788 | necessary for the initial meeting of the board which shall take |
1789 | place no later than September 1, 2004. |
1790 | (e) Members shall not be compensated in their capacity as |
1791 | board members but shall be reimbursed for reasonable expenses |
1792 | incurred in the necessary performance of their duties in |
1793 | accordance with s. 112.061. |
1794 | (f) The board shall submit to the Financial Services |
1795 | Commission a plan of operation for the plan and any amendments |
1796 | thereto necessary or suitable to ensure the fair, reasonable, |
1797 | and equitable administration of the plan. The plan of operation |
1798 | shall ensure that the plan qualifies to apply for any available |
1799 | funding from the Federal Government that adds to the financial |
1800 | viability of the plan. The plan of operation shall become |
1801 | effective upon approval in writing by the Financial Services |
1802 | Commission consistent with the date on which the coverage under |
1803 | this section must be made available. If the board fails to |
1804 | submit a suitable plan of operation within 1 year after the |
1805 | appointment of the board of directors, or at any time thereafter |
1806 | fails to submit suitable amendments to the plan of operation, |
1807 | the Financial Services Commission shall adopt such rules as are |
1808 | necessary or advisable to effectuate the provisions of this |
1809 | section. Such rules shall continue in force until modified by |
1810 | the office or superseded by a plan of operation submitted by the |
1811 | board and approved by the Financial Services Commission. |
1812 | (4) PLAN OF OPERATION.--The plan of operation shall: |
1813 | (a) Establish procedures for operation of the plan. |
1814 | (b) Establish procedures for selecting an administrator in |
1815 | accordance with subsection (11). |
1816 | (c) Establish procedures to create a fund, under |
1817 | management of the board, for administrative expenses. |
1818 | (d) Establish procedures for the handling, accounting, and |
1819 | auditing of assets, moneys, and claims of the plan and the plan |
1820 | administrator. |
1821 | (e) Develop and implement a program to publicize the |
1822 | existence of the plan, plan eligibility requirements, and |
1823 | procedures for enrollment and maintain public awareness of the |
1824 | plan. |
1825 | (f) Establish procedures under which applicants and |
1826 | participants may have grievances reviewed by a grievance |
1827 | committee appointed by the board. The grievances shall be |
1828 | reported to the board after completion of the review, with the |
1829 | committee's recommendation for grievance resolution. The board |
1830 | shall retain all written grievances regarding the plan for at |
1831 | least 3 years. |
1832 | (g) Provide for other matters as may be necessary and |
1833 | proper for the execution of the board's powers, duties, and |
1834 | obligations under this section. |
1835 | (5) POWERS OF THE PLAN.--The plan shall have the general |
1836 | powers and authority granted under the laws of this state to |
1837 | health insurers and, in addition thereto, the specific authority |
1838 | to: |
1839 | (a) Enter into such contracts as are necessary or proper |
1840 | to carry out the provisions and purposes of this section, |
1841 | including the authority, with the approval of the Chief |
1842 | Financial Officer, to enter into contracts with similar plans of |
1843 | other states for the joint performance of common administrative |
1844 | functions, or with persons or other organizations for the |
1845 | performance of administrative functions. |
1846 | (b) Take any legal actions necessary or proper to recover |
1847 | or collect assessments due the plan. |
1848 | (c) Take such legal action as is necessary to: |
1849 | 1. Avoid payment of improper claims against the plan or |
1850 | the coverage provided by or through the plan; |
1851 | 2. Recover any amounts erroneously or improperly paid by |
1852 | the plan; |
1853 | 3. Recover any amounts paid by the plan as a result of |
1854 | mistake of fact or law; or |
1855 | 4. Recover other amounts due the plan. |
1856 | (d) Establish, and modify as appropriate, rates, rate |
1857 | schedules, rate adjustments, expense allowances, agents' |
1858 | commissions, claims reserve formulas, and any other actuarial |
1859 | functions appropriate to the operation of the plan. Rates and |
1860 | rate schedules may be adjusted for appropriate factors such as |
1861 | age, sex, and geographic variation in claim cost and shall take |
1862 | into consideration appropriate factors in accordance with |
1863 | established actuarial and underwriting practices. For purposes |
1864 | of this paragraph, usual and customary agent's commissions shall |
1865 | be paid for the initial placement of coverage with the plan and |
1866 | for one renewal only. |
1867 | (e) Issue policies of insurance in accordance with the |
1868 | requirements of this section. |
1869 | (f) Appoint appropriate legal, actuarial, investment, and |
1870 | other committees as necessary to provide technical assistance in |
1871 | the operation of the plan and develop and educate its |
1872 | policyholders regarding health savings accounts, policy and |
1873 | contract design, and any other function within the authority of |
1874 | the plan. |
1875 | (g) Borrow money to effectuate the purposes of the plan. |
1876 | Any notes or other evidence of indebtedness of the plan not in |
1877 | default shall be legal investments for insurers and may be |
1878 | carried as admitted assets. |
1879 | (h) Employ and fix the compensation of employees. |
1880 | (i) Prepare and distribute certificate of eligibility |
1881 | forms and enrollment instruction forms to insurance producers |
1882 | and to the general public. |
1883 | (j) Provide for reinsurance of risks incurred by the plan. |
1884 | (k) Provide for and employ cost-containment measures and |
1885 | requirements, including, but not limited to, preadmission |
1886 | screening, second surgical opinion, concurrent utilization |
1887 | review, and individual case management for the purpose of making |
1888 | the plan more cost-effective. |
1889 | (l) Design, use, contract, or otherwise arrange for the |
1890 | delivery of cost-effective health care services, including, but |
1891 | not limited to, establishing or contracting with preferred |
1892 | provider organizations, health maintenance organizations, and |
1893 | other limited network provider arrangements. |
1894 | (m) Adopt such bylaws, policies, and procedures as may be |
1895 | necessary or convenient for the implementation of this section |
1896 | and the operation of the plan. |
1897 | (n) Subsume the transfer of statutory powers, duties, |
1898 | functions, assets, records, personnel, and property of the |
1899 | Florida Comprehensive Health Association as specified in ss. |
1900 | 627.6488, 627.6489, 627.649, 627.6492, 627.6496, 627.6498, and |
1901 | 627.6499, unless otherwise specified by law. |
1902 | (6) INTERIM REPORT; ANNUAL REPORT.-- |
1903 | (a) By no later than December 1, 2004, the board shall |
1904 | report to the Governor, the President of the Senate, and the |
1905 | Speaker of the House of Representatives the results of an |
1906 | actuarial study conducted by the board to determine, including, |
1907 | but not limited to: |
1908 | 1. The impact the creation of the plan will have on the |
1909 | small group insurance market and the individual market on |
1910 | premiums paid by insureds. This shall include an estimate of the |
1911 | total anticipated aggregate savings for all small employers in |
1912 | the state. |
1913 | 2. The number of individuals the pool could reasonably |
1914 | cover at various funding levels, specifically, the number of |
1915 | people the pool may cover at each of those funding levels. |
1916 | 3. A recommendation as to the best source of funding for |
1917 | the anticipated deficits of the pool. |
1918 | 4. The effect on the individual and small group market by |
1919 | including in the Florida Health Insurance Plan persons eligible |
1920 | for coverage under s. 627.6487, as well as the cost of including |
1921 | these individuals. |
1922 |
|
1923 | The board shall take no action to implement the Florida Health |
1924 | Insurance Plan, other than the completion of the actuarial study |
1925 | authorized in this paragraph, until funds are appropriated for |
1926 | startup cost and any projected deficits. |
1927 | (b) No later than December 1, 2005, and annually |
1928 | thereafter, the board shall submit to the Governor, the |
1929 | President of the Senate, the Speaker of the House of |
1930 | Representatives, and the substantive legislative committees of |
1931 | the Legislature a report which includes an independent actuarial |
1932 | study to determine, including, but not be limited to: |
1933 | 1. The impact the creation of the plan has on the small |
1934 | group and individual insurance market, specifically on the |
1935 | premiums paid by insureds. This shall include an estimate of the |
1936 | total anticipated aggregate savings for all small employers in |
1937 | the state. |
1938 | 2. The actual number of individuals covered at the current |
1939 | funding and benefit level, the projected number of individuals |
1940 | that may seek coverage in the forthcoming fiscal year, and the |
1941 | projected funding needed to cover anticipated increase or |
1942 | decrease in plan participation. |
1943 | 3. A recommendation as to the best source of funding for |
1944 | the anticipated deficits of the pool. |
1945 | 4. A summarization of the activities of the plan in the |
1946 | preceding calendar year, including the net written and earned |
1947 | premiums, plan enrollment, the expense of administration, and |
1948 | the paid and incurred losses. |
1949 | 5. A review of the operation of the plan as to whether the |
1950 | plan has met the intent of this section. |
1951 | (7) LIABILITY OF THE PLAN.--Neither the board nor its |
1952 | employees shall be liable for any obligations of the plan. No |
1953 | member or employee of the board shall be liable, and no cause of |
1954 | action of any nature may arise against a member or employee of |
1955 | the board, for any act or omission related to the performance of |
1956 | any powers and duties under this section, unless such act or |
1957 | omission constitutes willful or wanton misconduct. The board may |
1958 | provide in its bylaws or rules for indemnification of, and legal |
1959 | representation for, its members and employees. |
1960 | (8) AUDITED FINANCIAL STATEMENT.--No later than June 1 |
1961 | following the close of each calendar year, the plan shall submit |
1962 | to the Financial Services Commission an audited financial |
1963 | statement prepared in accordance with statutory accounting |
1964 | principles as adopted by the National Association of Insurance |
1965 | Commissioners. |
1966 | (9) ELIGIBILITY.-- |
1967 | (a) Any individual person who is and continues to be a |
1968 | resident of this state shall be eligible for coverage under the |
1969 | plan if: |
1970 | 1. Evidence is provided that the person received notices |
1971 | of rejection or refusal to issue substantially similar coverage |
1972 | for health reasons from at least two health insurers or health |
1973 | maintenance organizations. A rejection or refusal by an insurer |
1974 | offering only stoploss, excess of loss, or reinsurance coverage |
1975 | with respect to the applicant shall not be sufficient evidence |
1976 | under this paragraph. |
1977 | 2. The person is enrolled in the Florida Comprehensive |
1978 | Health Association as of the date the plan is implemented. |
1979 | (b) Each resident dependent of a person who is eligible |
1980 | for coverage under the plan shall also be eligible for such |
1981 | coverage. |
1982 | (c) A person shall not be eligible for coverage under the |
1983 | plan if: |
1984 | 1. The person has or obtains health insurance coverage |
1985 | substantially similar to or more comprehensive than a plan |
1986 | policy, or would be eligible to obtain such coverage, unless a |
1987 | person may maintain other coverage for the period of time the |
1988 | person is satisfying any preexisting condition waiting period |
1989 | under a plan policy or may maintain plan coverage for the period |
1990 | of time the person is satisfying a preexisting condition waiting |
1991 | period under another health insurance policy intended to replace |
1992 | the plan policy. |
1993 | 2. The person is determined to be eligible for health care |
1994 | benefits under Medicaid, Medicare, the state's children's health |
1995 | insurance program, or any other federal, state, or local |
1996 | government program that provides health benefits; |
1997 | 3. The person voluntarily terminated plan coverage unless |
1998 | 12 months have elapsed since such termination; |
1999 | 4. The person is an inmate or resident of a public |
2000 | institution; or |
2001 | 5. The person's premiums are paid for or reimbursed under |
2002 | any government-sponsored program or by any government agency or |
2003 | health care provider. |
2004 | (d) Coverage shall cease: |
2005 | 1. On the date a person is no longer a resident of this |
2006 | state; |
2007 | 2. On the date a person requests coverage to end; |
2008 | 3. Upon the death of the covered person; |
2009 | 4. On the date state law requires cancellation or |
2010 | nonrenewal of the policy; or |
2011 | 5. At the option of the plan, 30 days after the plan makes |
2012 | any inquiry concerning the person's eligibility or place of |
2013 | residence to which the person does not reply. |
2014 | 6. Upon failure of the insured to pay for continued |
2015 | coverage. |
2016 | (e) Except under the circumstances described in this |
2017 | subsection, coverage of a person who ceases to meet the |
2018 | eligibility requirements of this subsection shall be terminated |
2019 | at the end of the policy period for which the necessary premiums |
2020 | have been paid. |
2021 | (10) UNFAIR REFERRAL TO PLAN.--It is an unfair trade |
2022 | practice for the purposes of part IX of chapter 626 or s. |
2023 | 641.3901 for an insurer, health maintenance organization |
2024 | insurance agent, insurance broker, or third-party administrator |
2025 | to refer an individual employee to the plan, or arrange for an |
2026 | individual employee to apply to the plan, for the purpose of |
2027 | separating that employee from group health insurance coverage |
2028 | provided in connection with the employee's employment. |
2029 | (11) PLAN ADMINISTRATOR.--The board shall select through a |
2030 | competitive bidding process a plan administrator to administer |
2031 | the plan. The board shall evaluate bids submitted based on |
2032 | criteria established by the board, which shall include: |
2033 | (a) The plan administrator's proven ability to handle |
2034 | health insurance coverage to individuals. |
2035 | (b) The efficiency and timeliness of the plan |
2036 | administrator's claim processing procedures. |
2037 | (c) An estimate of total charges for administering the |
2038 | plan. |
2039 | (d) The plan administrator's ability to apply effective |
2040 | cost-containment programs and procedures and to administer the |
2041 | plan in a cost-efficient manner. |
2042 | (e) The financial condition and stability of the plan |
2043 | administrator. |
2044 |
|
2045 | The administrator shall be an insurer, a health maintenance |
2046 | organization, or a third-party administrator, or another |
2047 | organization duly authorized to provide insurance pursuant to |
2048 | the Florida Insurance Code. |
2049 | (12) ADMINISTRATOR TERM LIMITS.--The plan administrator |
2050 | shall serve for a period specified in the contract between the |
2051 | plan and the plan administrator subject to removal for cause and |
2052 | subject to any terms, conditions, and limitations of the |
2053 | contract between the plan and the plan administrator. At least 1 |
2054 | year prior to the expiration of each period of service by a plan |
2055 | administrator, the board shall invite eligible entities, |
2056 | including the current plan administrator, to submit bids to |
2057 | serve as the plan administrator. Selection of the plan |
2058 | administrator for each succeeding period shall be made at least |
2059 | 6 months prior to the end of the current period. |
2060 | (13) DUTIES OF THE PLAN ADMINISTRATOR.-- |
2061 | (a) The plan administrator shall perform such functions |
2062 | relating to the plan as may be assigned to it, including, but |
2063 | not limited to: |
2064 | 1. Determination of eligibility. |
2065 | 2. Payment of claims. |
2066 | 3. Establishment of a premium billing procedure for |
2067 | collection of premiums from persons covered under the plan. |
2068 | 4. Other necessary functions to ensure timely payment of |
2069 | benefits to covered persons under the plan. |
2070 | (b) The plan administrator shall submit regular reports to |
2071 | the board regarding the operation of the plan. The frequency, |
2072 | content, and form of the reports shall be specified in the |
2073 | contract between the board and the plan administrator. |
2074 | (c) On March 1 following the close of each calendar year, |
2075 | the plan administrator shall determine net written and earned |
2076 | premiums, the expense of administration, and the paid and |
2077 | incurred losses for the year and report this information to the |
2078 | board and the Governor on a form prescribed by the Governor. |
2079 | (14) PAYMENT OF THE PLAN ADMINISTRATOR.--The plan |
2080 | administrator shall be paid as provided in the contract between |
2081 | the plan and the plan administrator. |
2082 | (15) FUNDING OF THE PLAN.-- |
2083 | (a) Premiums.-- |
2084 | 1. The plan shall establish premium rates for plan |
2085 | coverage as provided in this section. Separate schedules of |
2086 | premium rates based on age, sex, and geographical location may |
2087 | apply for individual risks. Premium rates and schedules shall be |
2088 | submitted to the office for approval prior to use. |
2089 | 2. Initial rates for plan coverage shall be limited to no |
2090 | more than 300 percent of rates established for individual |
2091 | standard risks as specified in s. 627.6675(3)(c). Subject to the |
2092 | limits provided in this paragraph, subsequent rates shall be |
2093 | established to provide fully for the expected costs of claims, |
2094 | including recovery of prior losses, expenses of operation, |
2095 | investment income of claim reserves, and any other cost factors |
2096 | subject to the limitations described herein, but in no event |
2097 | shall premiums exceed the 300-percent rate limitation provided |
2098 | in this section. Notwithstanding the 300-percent rate |
2099 | limitation, sliding scale premium surcharges based upon the |
2100 | insured's income may apply to all enrollees. |
2101 | (b) Sources of additional revenue.--Any deficit incurred |
2102 | by the plan shall be primarily funded through amounts |
2103 | appropriated by the Legislature from general revenue sources, |
2104 | including, but not limited to, a portion of the annual growth in |
2105 | existing net insurance premium taxes. The board shall operate |
2106 | the plan in such a manner that the estimated cost of providing |
2107 | health insurance during any fiscal year will not exceed total |
2108 | income the plan expects to receive from policy premiums and |
2109 | funds appropriated by the Legislature, including any interest on |
2110 | investments. After determining the amount of funds appropriated |
2111 | to the board for a fiscal year, the board shall estimate the |
2112 | number of new policies it believes the plan has the financial |
2113 | capacity to insure during that year so that costs do not exceed |
2114 | income. The board shall take steps necessary to ensure that plan |
2115 | enrollment does not exceed the number of residents it has |
2116 | estimated it has the financial capacity to insure. |
2117 | (16) BENEFITS.-- |
2118 | (a) The benefits provided shall be the same as the |
2119 | standard and basic plans for small employers as outlined in s. |
2120 | 627.6699. The board shall also establish an option of |
2121 | alternative coverage such as catastrophic coverage that includes |
2122 | a minimum level of primary care coverage and a high deductible |
2123 | plan that meets the federal requirements of a health savings |
2124 | account. |
2125 | (b) In establishing the plan coverage, the board shall |
2126 | take into consideration the levels of health insurance provided |
2127 | in the state and such medical economic factors as may be deemed |
2128 | appropriate and adopt benefit levels, deductibles, copayments, |
2129 | coinsurance factors, exclusions, and limitations determined to |
2130 | be generally reflective of and commensurate with health |
2131 | insurance provided through a representative number of large |
2132 | employers in the state. |
2133 | (c) The board may adjust any deductibles and coinsurance |
2134 | factors annually according to the medical component of the |
2135 | Consumer Price Index. |
2136 | (d)1. Plan coverage shall exclude charges or expenses |
2137 | incurred during the first 6 months following the effective date |
2138 | of coverage for any condition for which medical advice, care, or |
2139 | treatment was recommended or received for such condition during |
2140 | the 6-month period immediately preceding the effective date of |
2141 | coverage. |
2142 | 2. Such preexisting condition exclusions shall be waived |
2143 | to the extent that similar exclusions, if any, have been |
2144 | satisfied under any prior health insurance coverage which was |
2145 | involuntarily terminated, provided application for pool coverage |
2146 | is made not later than 63 days following such involuntary |
2147 | termination. In such case, coverage under the plan shall be |
2148 | effective from the date on which such prior coverage was |
2149 | terminated and the applicant is not eligible for continuation or |
2150 | conversion rights that would provide coverage substantially |
2151 | similar to plan coverage. |
2152 | (17) NONDUPLICATION OF BENEFITS.-- |
2153 | (a) The plan shall be payor of last resort of benefits |
2154 | whenever any other benefit or source of third-party payment is |
2155 | available. Benefits otherwise payable under plan coverage shall |
2156 | be reduced by all amounts paid or payable through any other |
2157 | health insurance, by all hospital and medical expense benefits |
2158 | paid or payable under any workers' compensation coverage, |
2159 | automobile medical payment, or liability insurance, whether |
2160 | provided on the basis of fault or nonfault, and by any hospital |
2161 | or medical benefits paid or payable under or provided pursuant |
2162 | to any state or federal law or program. |
2163 | (b) The plan shall have a cause of action against an |
2164 | eligible person for the recovery of the amount of benefits paid |
2165 | that are not for covered expenses. Benefits due from the plan |
2166 | may be reduced or refused as a setoff against any amount |
2167 | recoverable under this paragraph. |
2168 | (18) ANNUAL AND MAXIMUM BENEFITS.--Maximum benefits under |
2169 | the plan shall be determined by the board. |
2170 | (19) TAXATION.--The plan is exempt from any tax imposed by |
2171 | this state. The plan shall apply for federal tax exemption |
2172 | status. |
2173 | (20) COMBINING MEMBERSHIP OF THE FLORIDA COMPREHENSIVE |
2174 | HEALTH ASSOCIATION; ASSESSMENT.-- |
2175 | (a)1. Upon implementation of the Florida Health Insurance |
2176 | Plan, the Florida Comprehensive Health Association, as specified |
2177 | in s. 627.6488, is abolished as a separate nonprofit entity and |
2178 | shall be subsumed under the board of directors of the Florida |
2179 | Health Insurance Plan. All individuals actively enrolled in the |
2180 | Florida Comprehensive Health Association shall be enrolled in |
2181 | the plan subject to its rules and requirements, except as |
2182 | otherwise specified in this section. Maximum lifetime benefits |
2183 | paid to an individual in the plan shall not exceed the amount |
2184 | established under subsection (16), and benefits previously paid |
2185 | for any individual by the Florida Comprehensive Health |
2186 | Association shall be used in the determination of total lifetime |
2187 | benefits paid under the plan. |
2188 | 2. All persons enrolled in the Florida Comprehensive |
2189 | Health Association upon implementation of the Florida Health |
2190 | Insurance Plan are only eligible for the benefits authorized |
2191 | under subsection (16). Persons identified by this section shall |
2192 | convert to the benefits authorized under subsection (16) no |
2193 | later than January 1, 2005. |
2194 | 3. Except as otherwise provided in this section, the |
2195 | administration of the coverage of persons actively enrolled in |
2196 | the Florida Comprehensive Health Association shall operate under |
2197 | the existing plan of operation without modification until the |
2198 | adoption of the new plan of operation for the Florida Health |
2199 | Insurance Plan. |
2200 | (b)1. As a condition of doing business in this state, an |
2201 | insurer shall pay an assessment to the board in the amount |
2202 | prescribed by this section. For operating losses incurred on or |
2203 | after July 1, 2004, by persons enrolled in the Florida |
2204 | Comprehensive Health Association, each insurer shall annually be |
2205 | assessed by the board in the following calendar year a portion |
2206 | of such incurred operating losses of the plan. Such portion |
2207 | shall be determined by multiplying such operating losses by a |
2208 | fraction, the numerator of which equals the insurer's earned |
2209 | premium pertaining to direct writings of health insurance in the |
2210 | state during the calendar year preceding that for which the |
2211 | assessment is levied, and the denominator of which equals the |
2212 | total of all such premiums earned by insurers in the state |
2213 | during such calendar year. |
2214 | 2. The total of all assessments under this paragraph upon |
2215 | an insurer shall not exceed 1 percent of such insurer's health |
2216 | insurance premium earned in this state during the calendar year |
2217 | preceding the year for which the assessments were levied. |
2218 | 3. All rights, title, and interest in the assessment funds |
2219 | collected under this paragraph shall vest in this state. |
2220 | However, all of such funds and interest earned shall be used by |
2221 | the plan to pay claims and administrative expenses. |
2222 | (c) If assessments and other receipts by the plan, board, |
2223 | or plan administrator exceed the actual losses and |
2224 | administrative expenses of the plan, the excess shall be held in |
2225 | interest and used by the board to offset future losses. As used |
2226 | in this subsection, the term "future losses" includes reserves |
2227 | for claims incurred but not reported. |
2228 | (d) Each insurer's assessment shall be determined annually |
2229 | by the board or plan administrator based on annual statements |
2230 | and other reports deemed necessary by the board or plan |
2231 | administrator and filed with the board or plan administrator by |
2232 | the insurer. Any deficit incurred under the plan by persons |
2233 | previously enrolled in the Florida Comprehensive Health |
2234 | Association shall be recouped by the assessments against |
2235 | insurers by the board or plan administrator in the manner |
2236 | provided in paragraph (b), and the insurers may recover the |
2237 | assessment in the normal course of their respective businesses |
2238 | without time limitation. |
2239 | (e) If a person actively enrolled in the Florida |
2240 | Comprehensive Health Association after implementation of the |
2241 | plan loses eligibility for participation in the Florida |
2242 | Comprehensive Health Association, such person shall not be |
2243 | included in the calculation of the assessment if the person |
2244 | later regains eligibility for participation in the plan. |
2245 | (f) When all persons actively enrolled in the Florida |
2246 | Comprehensive Health Association as of the date of |
2247 | implementation of the plan are no longer eligible for |
2248 | participation in the Florida Comprehensive Health Association, |
2249 | the board of directors and plan administrator shall no longer be |
2250 | allowed to assess insurers in this state for incurred losses in |
2251 | the Florida Comprehensive Health Association. |
2252 | Section 22. Upon implementation, as defined in s. |
2253 | 627.64872(2), Florida Statutes, and as provided in s. |
2254 | 627.64872(20), Florida Statutes, of the Florida Health Insurance |
2255 | Plan created under s. 627.64872, Florida Statutes, sections |
2256 | 627.6488, 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and |
2257 | 627.6498, Florida Statutes, are repealed. |
2258 | Section 23. Subsections (12) and (13) are added to section |
2259 | 627.662, Florida Statutes, to read: |
2260 | 627.662 Other provisions applicable.--The following |
2261 | provisions apply to group health insurance, blanket health |
2262 | insurance, and franchise health insurance: |
2263 | (12) Section 627.6044, relating to the use of specific |
2264 | methodology for payment of claims. |
2265 | (13) Section 627.6405, relating to the inappropriate |
2266 | utilization of emergency care. |
2267 | Section 24. Paragraphs (c) and (d) of subsection (5), |
2268 | paragraph (b) of subsection (6), and subsection (12) of section |
2269 | 627.6699, Florida Statutes, are amended, subsections (15) and |
2270 | (16) of said section are renumbered as subsections (16) and |
2271 | (17), respectively, present subsection (15) of said section is |
2272 | amended, and new subsections (15) and (18) are added to said |
2273 | section, to read: |
2274 | 627.6699 Employee Health Care Access Act.-- |
2275 | (5) AVAILABILITY OF COVERAGE.-- |
2276 | (c) Every small employer carrier must, as a condition of |
2277 | transacting business in this state: |
2278 | 1. Offer and issue all small employer health benefit plans |
2279 | on a guaranteed-issue basis to every eligible small employer, |
2280 | with 2 to 50 eligible employees, that elects to be covered under |
2281 | such plan, agrees to make the required premium payments, and |
2282 | satisfies the other provisions of the plan. A rider for |
2283 | additional or increased benefits may be medically underwritten |
2284 | and may only be added to the standard health benefit plan. The |
2285 | increased rate charged for the additional or increased benefit |
2286 | must be rated in accordance with this section. |
2287 | 2. In the absence of enrollment availability in the |
2288 | Florida Health Insurance Plan, offer and issue basic and |
2289 | standard small employer health benefit plans on a guaranteed- |
2290 | issue basis, during a 31-day open enrollment period of August 1 |
2291 | through August 31 of each year, to every eligible small |
2292 | employer, with fewer than two eligible employees, which small |
2293 | employer is not formed primarily for the purpose of buying |
2294 | health insurance and which elects to be covered under such plan, |
2295 | agrees to make the required premium payments, and satisfies the |
2296 | other provisions of the plan. Coverage provided under this |
2297 | subparagraph shall begin on October 1 of the same year as the |
2298 | date of enrollment, unless the small employer carrier and the |
2299 | small employer agree to a different date. A rider for additional |
2300 | or increased benefits may be medically underwritten and may only |
2301 | be added to the standard health benefit plan. The increased rate |
2302 | charged for the additional or increased benefit must be rated in |
2303 | accordance with this section. For purposes of this subparagraph, |
2304 | a person, his or her spouse, and his or her dependent children |
2305 | constitute a single eligible employee if that person and spouse |
2306 | are employed by the same small employer and either that person |
2307 | or his or her spouse has a normal work week of less than 25 |
2308 | hours. Any right to an open enrollment of health benefit |
2309 | coverage for groups of fewer than two employees, pursuant to |
2310 | this section, shall remain in full force and effect in the |
2311 | absence of the availability of new enrollment into the Florida |
2312 | Health Insurance Plan. |
2313 | 3. This paragraph does not limit a carrier's ability to |
2314 | offer other health benefit plans to small employers if the |
2315 | standard and basic health benefit plans are offered and |
2316 | rejected. |
2317 | (d) A small employer carrier must file with the office, in |
2318 | a format and manner prescribed by the committee, a standard |
2319 | health care plan, a high deductible plan that meets the federal |
2320 | requirements of a health savings account plan or a health |
2321 | reimbursement arrangement, and a basic health care plan to be |
2322 | used by the carrier. The provisions of this section requiring |
2323 | the filing of a high deductible plan are effective September 1, |
2324 | 2004. |
2325 | (6) RESTRICTIONS RELATING TO PREMIUM RATES.-- |
2326 | (b) For all small employer health benefit plans that are |
2327 | subject to this section and are issued by small employer |
2328 | carriers on or after January 1, 1994, premium rates for health |
2329 | benefit plans subject to this section are subject to the |
2330 | following: |
2331 | 1. Small employer carriers must use a modified community |
2332 | rating methodology in which the premium for each small employer |
2333 | must be determined solely on the basis of the eligible |
2334 | employee's and eligible dependent's gender, age, family |
2335 | composition, tobacco use, or geographic area as determined under |
2336 | paragraph (5)(j) and in which the premium may be adjusted as |
2337 | permitted by this paragraph. |
2338 | 2. Rating factors related to age, gender, family |
2339 | composition, tobacco use, or geographic location may be |
2340 | developed by each carrier to reflect the carrier's experience. |
2341 | The factors used by carriers are subject to office review and |
2342 | approval. |
2343 | 3. Small employer carriers may not modify the rate for a |
2344 | small employer for 12 months from the initial issue date or |
2345 | renewal date, unless the composition of the group changes or |
2346 | benefits are changed. However, a small employer carrier may |
2347 | modify the rate one time prior to 12 months after the initial |
2348 | issue date for a small employer who enrolls under a previously |
2349 | issued group policy that has a common anniversary date for all |
2350 | employers covered under the policy if: |
2351 | a. The carrier discloses to the employer in a clear and |
2352 | conspicuous manner the date of the first renewal and the fact |
2353 | that the premium may increase on or after that date. |
2354 | b. The insurer demonstrates to the office that |
2355 | efficiencies in administration are achieved and reflected in the |
2356 | rates charged to small employers covered under the policy. |
2357 | 4. A carrier may issue a group health insurance policy to |
2358 | a small employer health alliance or other group association with |
2359 | rates that reflect a premium credit for expense savings |
2360 | attributable to administrative activities being performed by the |
2361 | alliance or group association if such expense savings are |
2362 | specifically documented in the insurer's rate filing and are |
2363 | approved by the office. Any such credit may not be based on |
2364 | different morbidity assumptions or on any other factor related |
2365 | to the health status or claims experience of any person covered |
2366 | under the policy. Nothing in this subparagraph exempts an |
2367 | alliance or group association from licensure for any activities |
2368 | that require licensure under the insurance code. A carrier |
2369 | issuing a group health insurance policy to a small employer |
2370 | health alliance or other group association shall allow any |
2371 | properly licensed and appointed agent of that carrier to market |
2372 | and sell the small employer health alliance or other group |
2373 | association policy. Such agent shall be paid the usual and |
2374 | customary commission paid to any agent selling the policy. |
2375 | 5. Any adjustments in rates for claims experience, health |
2376 | status, or duration of coverage may not be charged to individual |
2377 | employees or dependents. For a small employer's policy, such |
2378 | adjustments may not result in a rate for the small employer |
2379 | which deviates more than 15 percent from the carrier's approved |
2380 | rate. Any such adjustment must be applied uniformly to the rates |
2381 | charged for all employees and dependents of the small employer. |
2382 | A small employer carrier may make an adjustment to a small |
2383 | employer's renewal premium, not to exceed 10 percent annually, |
2384 | due to the claims experience, health status, or duration of |
2385 | coverage of the employees or dependents of the small employer. |
2386 | Semiannually, small group carriers shall report information on |
2387 | forms adopted by rule by the commission, to enable the office to |
2388 | monitor the relationship of aggregate adjusted premiums actually |
2389 | charged policyholders by each carrier to the premiums that would |
2390 | have been charged by application of the carrier's approved |
2391 | modified community rates. If the aggregate resulting from the |
2392 | application of such adjustment exceeds the premium that would |
2393 | have been charged by application of the approved modified |
2394 | community rate by 4 5 percent for the current reporting period, |
2395 | the carrier shall limit the application of such adjustments only |
2396 | to minus adjustments beginning not more than 60 days after the |
2397 | report is sent to the office. For any subsequent reporting |
2398 | period, if the total aggregate adjusted premium actually charged |
2399 | does not exceed the premium that would have been charged by |
2400 | application of the approved modified community rate by 4 5 |
2401 | percent, the carrier may apply both plus and minus adjustments. |
2402 | A small employer carrier may provide a credit to a small |
2403 | employer's premium based on administrative and acquisition |
2404 | expense differences resulting from the size of the group. Group |
2405 | size administrative and acquisition expense factors may be |
2406 | developed by each carrier to reflect the carrier's experience |
2407 | and are subject to office review and approval. |
2408 | 6. A small employer carrier rating methodology may include |
2409 | separate rating categories for one dependent child, for two |
2410 | dependent children, and for three or more dependent children for |
2411 | family coverage of employees having a spouse and dependent |
2412 | children or employees having dependent children only. A small |
2413 | employer carrier may have fewer, but not greater, numbers of |
2414 | categories for dependent children than those specified in this |
2415 | subparagraph. |
2416 | 7. Small employer carriers may not use a composite rating |
2417 | methodology to rate a small employer with fewer than 10 |
2418 | employees. For the purposes of this subparagraph, a "composite |
2419 | rating methodology" means a rating methodology that averages the |
2420 | impact of the rating factors for age and gender in the premiums |
2421 | charged to all of the employees of a small employer. |
2422 | 8.a. A carrier may separate the experience of small |
2423 | employer groups with less than 2 eligible employees from the |
2424 | experience of small employer groups with 2-50 eligible employees |
2425 | for purposes of determining an alternative modified community |
2426 | rating. |
2427 | b. If a carrier separates the experience of small employer |
2428 | groups as provided in sub-subparagraph a., the rate to be |
2429 | charged to small employer groups of less than 2 eligible |
2430 | employees may not exceed 150 percent of the rate determined for |
2431 | small employer groups of 2-50 eligible employees. However, the |
2432 | carrier may charge excess losses of the experience pool |
2433 | consisting of small employer groups with less than 2 eligible |
2434 | employees to the experience pool consisting of small employer |
2435 | groups with 2-50 eligible employees so that all losses are |
2436 | allocated and the 150-percent rate limit on the experience pool |
2437 | consisting of small employer groups with less than 2 eligible |
2438 | employees is maintained. Notwithstanding s. 627.411(1), the rate |
2439 | to be charged to a small employer group of fewer than 2 eligible |
2440 | employees, insured as of July 1, 2002, may be up to 125 percent |
2441 | of the rate determined for small employer groups of 2-50 |
2442 | eligible employees for the first annual renewal and 150 percent |
2443 | for subsequent annual renewals. |
2444 | (12) STANDARD, BASIC, HIGH DEDUCTIBLE, AND LIMITED HEALTH |
2445 | BENEFIT PLANS.-- |
2446 | (a)1. The Chief Financial Officer shall appoint a health |
2447 | benefit plan committee composed of four representatives of |
2448 | carriers which shall include at least two representatives of |
2449 | HMOs, at least one of which is a staff model HMO, two |
2450 | representatives of agents, four representatives of small |
2451 | employers, and one employee of a small employer. The carrier |
2452 | members shall be selected from a list of individuals recommended |
2453 | by the board. The Chief Financial Officer may require the board |
2454 | to submit additional recommendations of individuals for |
2455 | appointment. |
2456 | 2. The plans shall comply with all of the requirements of |
2457 | this subsection. |
2458 | 3. The plans must be filed with and approved by the office |
2459 | prior to issuance or delivery by any small employer carrier. |
2460 | 4. After approval of the revised health benefit plans, if |
2461 | the office determines that modifications to a plan might be |
2462 | appropriate, the Chief Financial Officer shall appoint a new |
2463 | health benefit plan committee in the manner provided in |
2464 | subparagraph 1. to submit recommended modifications to the |
2465 | office for approval. |
2466 | (b)1. Each small employer carrier issuing new health |
2467 | benefit plans shall offer to any small employer, upon request, a |
2468 | standard health benefit plan, and a basic health benefit plan, |
2469 | and a high deductible plan that meets the requirements of a |
2470 | health savings account plan as defined by federal law or a |
2471 | health reimbursement arrangement as authorized by the Internal |
2472 | Revenue Service, that meet meets the criteria set forth in this |
2473 | section. |
2474 | 2. For purposes of this subsection, the terms "standard |
2475 | health benefit plan," and "basic health benefit plan," and "high |
2476 | deductible plan" mean policies or contracts that a small |
2477 | employer carrier offers to eligible small employers that |
2478 | contain: |
2479 | a. An exclusion for services that are not medically |
2480 | necessary or that are not covered preventive health services; |
2481 | and |
2482 | b. A procedure for preauthorization by the small employer |
2483 | carrier, or its designees. |
2484 | 3. A small employer carrier may include the following |
2485 | managed care provisions in the policy or contract to control |
2486 | costs: |
2487 | a. A preferred provider arrangement or exclusive provider |
2488 | organization or any combination thereof, in which a small |
2489 | employer carrier enters into a written agreement with the |
2490 | provider to provide services at specified levels of |
2491 | reimbursement or to provide reimbursement to specified |
2492 | providers. Any such written agreement between a provider and a |
2493 | small employer carrier must contain a provision under which the |
2494 | parties agree that the insured individual or covered member has |
2495 | no obligation to make payment for any medical service rendered |
2496 | by the provider which is determined not to be medically |
2497 | necessary. A carrier may use preferred provider arrangements or |
2498 | exclusive provider arrangements to the same extent as allowed in |
2499 | group products that are not issued to small employers. |
2500 | b. A procedure for utilization review by the small |
2501 | employer carrier or its designees. |
2502 |
|
2503 | This subparagraph does not prohibit a small employer carrier |
2504 | from including in its policy or contract additional managed care |
2505 | and cost containment provisions, subject to the approval of the |
2506 | office, which have potential for controlling costs in a manner |
2507 | that does not result in inequitable treatment of insureds or |
2508 | subscribers. The carrier may use such provisions to the same |
2509 | extent as authorized for group products that are not issued to |
2510 | small employers. |
2511 | 4. The standard health benefit plan shall include: |
2512 | a. Coverage for inpatient hospitalization; |
2513 | b. Coverage for outpatient services; |
2514 | c. Coverage for newborn children pursuant to s. 627.6575; |
2515 | d. Coverage for child care supervision services pursuant |
2516 | to s. 627.6579; |
2517 | e. Coverage for adopted children upon placement in the |
2518 | residence pursuant to s. 627.6578; |
2519 | f. Coverage for mammograms pursuant to s. 627.6613; |
2520 | g. Coverage for handicapped children pursuant to s. |
2521 | 627.6615; |
2522 | h. Emergency or urgent care out of the geographic service |
2523 | area; and |
2524 | i. Coverage for services provided by a hospice licensed |
2525 | under s. 400.602 in cases where such coverage would be the most |
2526 | appropriate and the most cost-effective method for treating a |
2527 | covered illness. |
2528 | 5. The standard health benefit plan and the basic health |
2529 | benefit plan may include a schedule of benefit limitations for |
2530 | specified services and procedures. If the committee develops |
2531 | such a schedule of benefits limitation for the standard health |
2532 | benefit plan or the basic health benefit plan, a small employer |
2533 | carrier offering the plan must offer the employer an option for |
2534 | increasing the benefit schedule amounts by 4 percent annually. |
2535 | 6. The basic health benefit plan shall include all of the |
2536 | benefits specified in subparagraph 4.; however, the basic health |
2537 | benefit plan shall place additional restrictions on the benefits |
2538 | and utilization and may also impose additional cost containment |
2539 | measures. |
2540 | 7. Sections 627.419(2), (3), and (4), 627.6574, 627.6612, |
2541 | 627.66121, 627.66122, 627.6616, 627.6618, 627.668, and 627.66911 |
2542 | apply to the standard health benefit plan and to the basic |
2543 | health benefit plan. However, notwithstanding said provisions, |
2544 | the plans may specify limits on the number of authorized |
2545 | treatments, if such limits are reasonable and do not |
2546 | discriminate against any type of provider. |
2547 | 8. The high deductible plan associated with a health |
2548 | savings account or a health reimbursement arrangement shall |
2549 | include all the benefits specified in subparagraph 4. |
2550 | 9.8. Each small employer carrier that provides for |
2551 | inpatient and outpatient services by allopathic hospitals may |
2552 | provide as an option of the insured similar inpatient and |
2553 | outpatient services by hospitals accredited by the American |
2554 | Osteopathic Association when such services are available and the |
2555 | osteopathic hospital agrees to provide the service. |
2556 | (c) If a small employer rejects, in writing, the standard |
2557 | health benefit plan, and the basic health benefit plan, and the |
2558 | high deductible health savings account plan or a health |
2559 | reimbursement arrangement, the small employer carrier may offer |
2560 | the small employer a limited benefit policy or contract. |
2561 | (d)1. Upon offering coverage under a standard health |
2562 | benefit plan, a basic health benefit plan, or a limited benefit |
2563 | policy or contract for any small employer, the small employer |
2564 | carrier shall provide such employer group with a written |
2565 | statement that contains, at a minimum: |
2566 | a. An explanation of those mandated benefits and providers |
2567 | that are not covered by the policy or contract; |
2568 | b. An explanation of the managed care and cost control |
2569 | features of the policy or contract, along with all appropriate |
2570 | mailing addresses and telephone numbers to be used by insureds |
2571 | in seeking information or authorization; and |
2572 | c. An explanation of the primary and preventive care |
2573 | features of the policy or contract. |
2574 |
|
2575 | Such disclosure statement must be presented in a clear and |
2576 | understandable form and format and must be separate from the |
2577 | policy or certificate or evidence of coverage provided to the |
2578 | employer group. |
2579 | 2. Before a small employer carrier issues a standard |
2580 | health benefit plan, a basic health benefit plan, or a limited |
2581 | benefit policy or contract, it must obtain from the prospective |
2582 | policyholder a signed written statement in which the prospective |
2583 | policyholder: |
2584 | a. Certifies as to eligibility for coverage under the |
2585 | standard health benefit plan, basic health benefit plan, or |
2586 | limited benefit policy or contract; |
2587 | b. Acknowledges the limited nature of the coverage and an |
2588 | understanding of the managed care and cost control features of |
2589 | the policy or contract; |
2590 | c. Acknowledges that if misrepresentations are made |
2591 | regarding eligibility for coverage under a standard health |
2592 | benefit plan, a basic health benefit plan, or a limited benefit |
2593 | policy or contract, the person making such misrepresentations |
2594 | forfeits coverage provided by the policy or contract; and |
2595 | d. If a limited plan is requested, acknowledges that the |
2596 | prospective policyholder had been offered, at the time of |
2597 | application for the insurance policy or contract, the |
2598 | opportunity to purchase any health benefit plan offered by the |
2599 | carrier and that the prospective policyholder had rejected that |
2600 | coverage. |
2601 |
|
2602 | A copy of such written statement shall be provided to the |
2603 | prospective policyholder no later than at the time of delivery |
2604 | of the policy or contract, and the original of such written |
2605 | statement shall be retained in the files of the small employer |
2606 | carrier for the period of time that the policy or contract |
2607 | remains in effect or for 5 years, whichever period is longer. |
2608 | 3. Any material statement made by an applicant for |
2609 | coverage under a health benefit plan which falsely certifies as |
2610 | to the applicant's eligibility for coverage serves as the basis |
2611 | for terminating coverage under the policy or contract. |
2612 | 4. Each marketing communication that is intended to be |
2613 | used in the marketing of a health benefit plan in this state |
2614 | must be submitted for review by the office prior to use and must |
2615 | contain the disclosures stated in this subsection. |
2616 | (e) A small employer carrier may not use any policy, |
2617 | contract, form, or rate under this section, including |
2618 | applications, enrollment forms, policies, contracts, |
2619 | certificates, evidences of coverage, riders, amendments, |
2620 | endorsements, and disclosure forms, until the insurer has filed |
2621 | it with the office and the office has approved it under ss. |
2622 | 627.410 and 627.411 and this section. |
2623 | (15) SMALL EMPLOYERS ACCESS PROGRAM.-- |
2624 | (a) Popular name.--This subsection may be referred to by |
2625 | the popular name "The Small Employers Access Program." |
2626 | (b) Intent.--The Legislature finds that increased access |
2627 | to health care coverage for small employers with up to 25 |
2628 | employees could improve employees' health and reduce the |
2629 | incidence and costs of illness and disabilities among residents |
2630 | in this state. Many employers do not offer health care benefits |
2631 | to their employees citing the increased cost of this benefit. It |
2632 | is the intent of the Legislature to create the Small Business |
2633 | Health Plan to provide small employers the option and ability to |
2634 | provide health care benefits to their employees at an affordable |
2635 | cost through the creation of purchasing pools for employers with |
2636 | up to 25 employees, and rural hospital employers and nursing |
2637 | home employers regardless of the number of employees. |
2638 | (c) Definitions.--For purposes of this subsection: |
2639 | 1. "Fair commission" means a commission structure |
2640 | determined by the insurers and reflected in the insurers' rate |
2641 | filings made pursuant to this subsection. |
2642 | 2. "Insurer" means any entity that provides health |
2643 | insurance in this state. For purposes of this subsection, |
2644 | insurer includes an insurance company holding a certificate of |
2645 | authority pursuant to chapter 624 or a health maintenance |
2646 | organization holding a certificate of authority pursuant to |
2647 | chapter 641, which qualifies to provide coverage to small |
2648 | employer groups pursuant to this section. |
2649 | 3. "Mutually supported benefit plan" means an optional |
2650 | alternative coverage plan developed within a defined geographic |
2651 | region which may include, but is not limited to, a minimum level |
2652 | of primary care coverage in which the percentage of the premium |
2653 | is distributed among the employer, the employee, and community- |
2654 | generated revenue either alone or in conjunction with federal |
2655 | matching funds. |
2656 | 4. "Office" means the Office of Insurance Regulation of |
2657 | the Department of Financial Services. |
2658 | 5. "Participating insurer" means any insurer providing |
2659 | health insurance to small employers that has been selected by |
2660 | the office in accordance with this subsection for its designated |
2661 | region. |
2662 | 6. "Program" means the Small Employer Access Program as |
2663 | created by this subsection. |
2664 | (d) Eligibility.-- |
2665 | 1. Any small employer that is actively engaged in |
2666 | business, has its principal place of business in this state, |
2667 | employs up to 25 eligible employees on business days during the |
2668 | preceding calendar year, employs at least 2 employees on the |
2669 | first day of the plan year, and has had no prior coverage for |
2670 | the last 6 months may participate. |
2671 | 2. Any municipality, county, school district, or hospital |
2672 | employer located in a rural community as defined in s. |
2673 | 288.0656(2)(b), may participate. |
2674 | 3. Nursing home employers may participate. |
2675 | 4. Each dependent of a person eligible for coverage is |
2676 | also eligible to participate. |
2677 |
|
2678 | Any employer participating in the program must do so until the |
2679 | end of the term for which the carrier providing the coverage is |
2680 | obligated to provide such coverage to the program. Coverage for |
2681 | a small employer group that ceases to meet the eligibility |
2682 | requirements of this section may be terminated at the end of the |
2683 | policy period for which the necessary premiums have been paid. |
2684 | (e) Administration.-- |
2685 | 1. The office shall by competitive bid, in accordance with |
2686 | current state law, select an insurer to provide coverage through |
2687 | the program to eligible small employers within an established |
2688 | geographical area of this state. The office may develop |
2689 | exclusive regions for the program similar to those used by the |
2690 | Healthy Kids Corporation. However the office is not precluded |
2691 | from developing, in conjunction with insurers, regions different |
2692 | from those used by the Healthy Kids Corporation if the office |
2693 | deems that such a region will carry out the intentions of this |
2694 | subsection. |
2695 | 2. The office shall evaluate bids submitted based upon |
2696 | criteria established by the office, which shall include, but not |
2697 | be limited to: |
2698 | a. The insurer's proven ability to handle health insurance |
2699 | coverage to small employer groups. |
2700 | b. The efficiency and timeliness of the insurer's claim |
2701 | processing procedures. |
2702 | c. The insurer's ability to apply effective cost- |
2703 | containment programs and procedures and to administer the |
2704 | program in a cost-efficient manner. |
2705 | d. The financial condition and stability of the insurer. |
2706 | e. The insurer's ability to develop an optional mutually |
2707 | supported benefit plan. |
2708 |
|
2709 | The office may use any financial information available to it |
2710 | through its regulatory duties to make this evaluation. |
2711 | (f) Insurer qualifications.--The insurer shall be a duly |
2712 | authorized insurer or health maintenance organization. |
2713 | (g) Duties of the insurer.--The insurer shall: |
2714 | 1. Develop and implement a program to publicize the |
2715 | existence of the program, program eligibility requirements, and |
2716 | procedures for enrollment and maintain public awareness of the |
2717 | program. |
2718 | 2. Maintain employer awareness of the program. |
2719 | 3. Demonstrate the ability to use delivery of cost- |
2720 | effective health care services. |
2721 | 4. Encourage, educate, advise, and administer the |
2722 | effective use of health savings accounts by covered employees |
2723 | and dependents. |
2724 | 5. Serve for a period specified in the contract between |
2725 | the office and the insurer, subject to removal for cause and |
2726 | subject to any terms, conditions, and limitations of the |
2727 | contract between the office and the insurer as may be specified |
2728 | in the request for proposal. |
2729 | (h) Contract term.--The contract term shall not exceed 3 |
2730 | years. At least 6 months prior to the expiration of each |
2731 | contract period, the office shall invite eligible entities, |
2732 | including the current insurer, to submit bids to serve as the |
2733 | insurer for a designated geographic area. Selection of the |
2734 | insurer for the succeeding period shall be made at least 3 |
2735 | months prior to the end of the current period. If a protest is |
2736 | filed and not resolved by the end of the contract period, the |
2737 | contract with the existing administrator may be extended for a |
2738 | period not to exceed 6 months. During the contract extension |
2739 | period, the administrator shall be paid at a rate to be |
2740 | negotiated by the office. |
2741 | (i) Insurer reporting requirements.--On March 1 following |
2742 | the close of each calendar year, the insurer shall determine net |
2743 | written and earned premiums, the expense of administration, and |
2744 | the paid and incurred losses for the year and report this |
2745 | information to the office on a form prescribed by the office. |
2746 | (j) Application requirements.--The insurer shall permit or |
2747 | allow any licensed and duly appointed health insurance agent |
2748 | residing in the designated region to submit applications for |
2749 | coverage, and such agent shall be paid a fair commission if |
2750 | coverage is written. The agent must be appointed to at least one |
2751 | insurer. |
2752 | (k) Benefits.--The benefits provided by the plan shall be |
2753 | the same as the coverage required for small employers under |
2754 | subsection (12). Upon the approval of the office, the insurer |
2755 | may also establish an optional mutually supported benefit plan |
2756 | which is an alternative plan developed within a defined |
2757 | geographic region of this state or any other such alternative |
2758 | plan which will carry out the intent of this subsection. Any |
2759 | small employer carrier issuing new health benefit plans may |
2760 | offer a benefit plan with coverages similar to, but not less |
2761 | than, any alternative coverage plan developed pursuant to this |
2762 | subsection. |
2763 | (l) Annual reporting.--The office shall make an annual |
2764 | report to the Governor, the President of the Senate, and the |
2765 | Speaker of the House of Representatives. The report shall |
2766 | summarize the activities of the program in the preceding |
2767 | calendar year, including the net written and earned premiums, |
2768 | program enrollment, the expense of administration, and the paid |
2769 | and incurred losses. The report shall be submitted no later than |
2770 | March 15 following the close of the prior calendar year. |
2771 | (16)(15) APPLICABILITY OF OTHER STATE LAWS.-- |
2772 | (a) Except as expressly provided in this section, a law |
2773 | requiring coverage for a specific health care service or |
2774 | benefit, or a law requiring reimbursement, utilization, or |
2775 | consideration of a specific category of licensed health care |
2776 | practitioner, does not apply to a standard or basic health |
2777 | benefit plan policy or contract or a limited benefit policy or |
2778 | contract offered or delivered to a small employer unless that |
2779 | law is made expressly applicable to such policies or contracts. |
2780 | A law restricting or limiting deductibles, coinsurance, |
2781 | copayments, or annual or lifetime maximum payments does not |
2782 | apply to any health plan policy, including a standard or basic |
2783 | health benefit plan policy or contract, offered or delivered to |
2784 | a small employer unless such law is made expressly applicable to |
2785 | such policy or contract. However, every small employer carrier |
2786 | must offer to eligible small employers the standard benefit plan |
2787 | and the basic benefit plan, as required by subsection (5), as |
2788 | such plans have been approved by the office pursuant to |
2789 | subsection (12). |
2790 | (b) Except as provided in this section, a standard or |
2791 | basic health benefit plan policy or contract or limited benefit |
2792 | policy or contract offered to a small employer is not subject to |
2793 | any provision of this code which: |
2794 | 1. Inhibits a small employer carrier from contracting with |
2795 | providers or groups of providers with respect to health care |
2796 | services or benefits; |
2797 | 2. Imposes any restriction on a small employer carrier's |
2798 | ability to negotiate with providers regarding the level or |
2799 | method of reimbursing care or services provided under a health |
2800 | benefit plan; or |
2801 | 3. Requires a small employer carrier to either include a |
2802 | specific provider or class of providers when contracting for |
2803 | health care services or benefits or to exclude any class of |
2804 | providers that is generally authorized by statute to provide |
2805 | such care. |
2806 | (c) Any second tier assessment paid by a carrier pursuant |
2807 | to paragraph (11)(j) may be credited against assessments levied |
2808 | against the carrier pursuant to s. 627.6494. |
2809 | (d) Notwithstanding chapter 641, a health maintenance |
2810 | organization is authorized to issue contracts providing benefits |
2811 | equal to the standard health benefit plan, the basic health |
2812 | benefit plan, and the limited benefit policy authorized by this |
2813 | section. |
2814 | (17)(16) RULEMAKING AUTHORITY.--The commission may adopt |
2815 | rules to administer this section, including rules governing |
2816 | compliance by small employer carriers and small employers. |
2817 | Section 25. Section 627.6405, Florida Statutes, is created |
2818 | to read: |
2819 | 627.6405 Decreasing inappropriate utilization of emergency |
2820 | care.-- |
2821 | (1) The Legislature finds and declares it to be of vital |
2822 | importance that emergency services and care be provided by |
2823 | hospitals and physicians to every person in need of such care, |
2824 | but with the double-digit increases in health insurance |
2825 | premiums, health care providers and insurers should encourage |
2826 | patients and the insured to assume responsibility for their |
2827 | treatment, including emergency care. The Legislature finds that |
2828 | inappropriate utilization of emergency department services |
2829 | increases the overall cost of providing health care and these |
2830 | costs are ultimately borne by the hospital, the insured |
2831 | patients, and, many times, by the taxpayers of this state. |
2832 | Finally, the Legislature declares that the providers and |
2833 | insurers must share the responsibility of providing alternative |
2834 | treatment options to urgent care patients outside of the |
2835 | emergency department. Therefore, it is the intent of the |
2836 | Legislature to place the obligation for educating consumers and |
2837 | creating mechanisms for delivery of care that will decrease the |
2838 | overutilization of emergency service on health insurers and |
2839 | providers. |
2840 | (2) Health insurers shall provide on their websites |
2841 | information regarding appropriate utilization of emergency care |
2842 | services which shall include, but not be limited to, a list of |
2843 | alternative urgent care contracted providers, the types of |
2844 | services offered by these providers, and what to do in the event |
2845 | of a true emergency. |
2846 | (3) Health insurers shall develop community emergency |
2847 | department diversion programs. Such programs may include, at the |
2848 | discretion of the insurer, but not be limited to, enlisting |
2849 | providers to be on call to insurers after hours, coordinating |
2850 | care through local community resources, and providing incentives |
2851 | to providers for case management. |
2852 | (4) As a disincentive for insureds to inappropriately use |
2853 | emergency department services for nonemergency care, health |
2854 | insurers may require higher copayments for urgent care or |
2855 | primary care provided in an emergency department and higher |
2856 | copayments for use of out-of-network emergency departments. |
2857 | Higher copayments may not be charged for the utilization of the |
2858 | emergency department for emergency care. For the purposes of |
2859 | this section, the term "emergency care" has the same meaning as |
2860 | provided in s. 395.002, and shall include services provided to |
2861 | rule out an emergency medical condition. |
2862 | Section 26. Section 641.31097, Florida Statutes, is |
2863 | created to read: |
2864 | 641.31097 Decreasing inappropriate utilization of |
2865 | emergency care.-- |
2866 | (1) The Legislature finds and declares it to be of vital |
2867 | importance that emergency services and care be provided by |
2868 | hospitals and physicians to every person in need of such care, |
2869 | but with the double-digit increases in health insurance |
2870 | premiums, health care providers and insurers should encourage |
2871 | patients and the insured to assume responsibility for their |
2872 | treatment, including emergency care. The Legislature finds that |
2873 | inappropriate utilization of emergency department services |
2874 | increases the overall cost of providing health care and these |
2875 | costs are ultimately borne by the hospital, by the insured |
2876 | patients, and, many times, by the taxpayers of this state. |
2877 | Finally, the Legislature declares that the providers and |
2878 | insurers must share the responsibility of providing alternative |
2879 | treatment options to urgent care patients outside of the |
2880 | emergency department. Therefore, it is the intent of the |
2881 | Legislature to place the obligation for educating consumers and |
2882 | creating mechanisms for delivery of care that will decrease the |
2883 | overutilization of emergency service on health maintenance |
2884 | organizations and providers. |
2885 | (2) Health maintenance organizations shall provide on |
2886 | their Internet websites information regarding appropriate |
2887 | utilization of emergency care services, which shall include, but |
2888 | not be limited to, a list of alternative urgent care contracted |
2889 | providers, the types of services offered by these providers, and |
2890 | what to do in the event of a true emergency. |
2891 | (3) Health maintenance organizations shall develop |
2892 | community emergency department diversion programs. Such programs |
2893 | may include at the discretion of the health maintenance |
2894 | organization, but not be limited to, enlisting providers to be |
2895 | on call to subscribers after hours, coordinating care through |
2896 | local community resources, and providing incentives to providers |
2897 | for case management. |
2898 | (4) As a disincentive for subscribers to inappropriately |
2899 | use emergency department services for nonemergency care, health |
2900 | maintenance organizations may require higher copayments for |
2901 | urgent care or primary care provided in an emergency department |
2902 | and higher copayments for use of out-of-network emergency |
2903 | departments. Higher copayments may not be charged for the |
2904 | utilization of the emergency department for emergency care. For |
2905 | the purposes of this section, the term "emergency care" has the |
2906 | same meaning as provided in s. 395.002 and shall include |
2907 | services provided to rule out an emergency medical condition. |
2908 | Section 27. Subsection (1) of section 627.9175, Florida |
2909 | Statutes, is amended to read: |
2910 | 627.9175 Reports of information on health and accident |
2911 | insurance.-- |
2912 | (1) Each health insurer, prepaid limited health services |
2913 | organization, and health maintenance organization shall submit, |
2914 | no later than April 1 of each year, annually to the office |
2915 | information concerning health and accident insurance coverage |
2916 | and medical plans being marketed and currently in force in this |
2917 | state. The required information shall be described by market |
2918 | segment, to include, but not be limited to: |
2919 | (a) Issuing, servicing company, and entity contact |
2920 | information. |
2921 | (b) Information on all health and accident insurance |
2922 | policies and prepaid limited health service organizations and |
2923 | health maintenance organization contracts in force and issued in |
2924 | the previous year. Such information shall include, but not be |
2925 | limited to, direct premiums earned, direct losses incurred, |
2926 | number of policies, number of certificates, number of covered |
2927 | lives, and the average number of days taken to pay claims. as to |
2928 | policies of individual health insurance: |
2929 | (a) A summary of typical benefits, exclusions, and |
2930 | limitations for each type of individual policy form currently |
2931 | being issued in the state. The summary shall include, as |
2932 | appropriate: |
2933 | 1. The deductible amount; |
2934 | 2. The coinsurance percentage; |
2935 | 3. The out-of-pocket maximum; |
2936 | 4. Outpatient benefits; |
2937 | 5. Inpatient benefits; and |
2938 | 6. Any exclusions for preexisting conditions. |
2939 |
|
2940 | The commission shall determine other appropriate benefits, |
2941 | exclusions, and limitations to be reported for inclusion in the |
2942 | consumer's guide published pursuant to this section. |
2943 | (b) A schedule of rates for each type of individual policy |
2944 | form reflecting typical variations by age, sex, region of the |
2945 | state, or any other applicable factor which is in use and is |
2946 | determined to be appropriate for inclusion by the commission. |
2947 |
|
2948 | The commission may establish rules governing shall provide by |
2949 | rule a uniform format for the submission of this information |
2950 | described in this section, including the use of uniform formats |
2951 | and electronic data transmission order to allow for meaningful |
2952 | comparisons of premiums charged for comparable benefits. The |
2953 | office shall provide this information to the department, which |
2954 | shall publish annually a consumer's guide which summarizes and |
2955 | compares the information required to be reported under this |
2956 | subsection. |
2957 | Section 28. Chapter 636, Florida Statutes, entitled |
2958 | "Prepaid Limited Health Service Organizations," is retitled as |
2959 | "Prepaid Limited Health Service Organizations and Discount |
2960 | Medical Plan Organizations." |
2961 | Section 29. Sections 636.002 through 636.067, Florida |
2962 | Statutes, are designated as part I of chapter 636, Florida |
2963 | Statutes, and entitled "Prepaid Limited Health Service |
2964 | Organizations." |
2965 | Section 30. Paragraph (c) of subsection (7) of section |
2966 | 636.003, Florida Statutes, is amended to read: |
2967 | 636.003 Definitions.--As used in this act, the term: |
2968 | (7) "Prepaid limited health service organization" means |
2969 | any person, corporation, partnership, or any other entity which, |
2970 | in return for a prepayment, undertakes to provide or arrange |
2971 | for, or provide access to, the provision of a limited health |
2972 | service to enrollees through an exclusive panel of providers. |
2973 | Prepaid limited health service organization does not include: |
2974 | (c) Any person who is licensed pursuant to part II as a |
2975 | discount medical plan organization, in exchange for fees, dues, |
2976 | charges or other consideration, provides access to a limited |
2977 | health service provider without assuming any responsibility for |
2978 | payment for the limited health service or any portion thereof. |
2979 | Section 31. Effective January 1, 2005, part II of chapter |
2980 | 636, Florida Statutes, consisting of sections 636.202, 636.204, |
2981 | 636.206, 636.208, 636.210, 636.212, 636.214, 636.216, 636.218, |
2982 | 636.220, 636.222, 636.224, 636.226, 636.228, 636.230, 636.232, |
2983 | 636.234, 636.236, 636.238, 636.240, 636.242, and 636.244, is |
2984 | created to read: |
2985 | PART II |
2986 | DISCOUNT MEDICAL PLAN ORGANIZATIONS |
2987 | 636.202 Definitions.--As used in this part, the term: |
2988 | (1) "Discount medical plan" means a business arrangement |
2989 | or contract in which a person, in exchange for fees, dues, |
2990 | charges, or other consideration, provides access for plan |
2991 | members to providers of medical services and the right to |
2992 | receive medical services from those providers at a discount. The |
2993 | term "discount medical plan" does not include any product |
2994 | regulated under chapter 627, chapter 641, or part I of chapter |
2995 | 636. |
2996 | (2) "Discount medical plan organization" means an entity |
2997 | which, in exchange for fees, dues, charges, or other |
2998 | consideration, provides access for plan members to providers of |
2999 | medical services and the right to receive medical services from |
3000 | those providers at a discount. The term "discount medical plan" |
3001 | does not include any product regulated under chapter 627, |
3002 | chapter 641, or part I of chapter 636. |
3003 | (3) "Marketer" means a person or entity which markets, |
3004 | promotes, sells, or distributes a discount medical plan, |
3005 | including a private label entity which places its name on and |
3006 | markets or distributes a discount medical plan but does not |
3007 | operate a discount medical plan. |
3008 | (4) "Medical services" means any care, service, or |
3009 | treatment of illness or dysfunction of, or injury to, the human |
3010 | body, including, but not limited to, physician care, inpatient |
3011 | care, hospital surgical services, emergency services, ambulance |
3012 | services, dental care services, vision care services, mental |
3013 | health services, substance abuse services, chiropractic |
3014 | services, podiatric care services, laboratory services, and |
3015 | medical equipment and supplies. The term does not include |
3016 | pharmaceutical supplies or prescriptions. |
3017 | (5) "Member" means any person who pays fees, dues, |
3018 | charges, or other consideration for the right to receive the |
3019 | purported benefits of a discount medical plan. |
3020 | (6) "Provider" means any person or institution which is |
3021 | contracted, directly or indirectly, with a discount medical plan |
3022 | organization to provide medical services to members. |
3023 | (7) "Provider network" means an entity which negotiates on |
3024 | behalf of more than one provider with a discount medical plan |
3025 | organization to provide medical services to members. |
3026 | 636.204 License required.-- |
3027 | (1) Before doing business in this state as a discount |
3028 | medical plan organization, an entity must be a corporation, |
3029 | incorporated under the laws of this state or, if a foreign |
3030 | corporation, authorized to transact business in this state, and |
3031 | must possess a license as a discount medical plan organization |
3032 | from the office. |
3033 | (2) An application for a license to operate as a discount |
3034 | medical plan organization must be filed with the office on a |
3035 | form prescribed by the commission. Such application must be |
3036 | sworn to by an officer or authorized representative of the |
3037 | applicant and be accompanied by the following: |
3038 | (a) A copy of the applicant's articles of incorporation, |
3039 | including all amendments. |
3040 | (b) A copy of the corporation's bylaws. |
3041 | (c) A list of the names, addresses, official positions, |
3042 | and biographical information of the individuals who are |
3043 | responsible for conducting the applicant's affairs, including, |
3044 | but not limited to, all members of the board of directors, board |
3045 | of trustees, executive committee, or other governing board or |
3046 | committee, the officers, contracted management company |
3047 | personnel, and any person or entity owning or having the right |
3048 | to acquire 10 percent or more of the voting securities of the |
3049 | applicant. Such listing must fully disclose the extent and |
3050 | nature of any contracts or arrangements between any individual |
3051 | who is responsible for conducting the applicant's affairs and |
3052 | the discount medical plan organization, including any possible |
3053 | conflicts of interest. |
3054 | (d) A complete biographical statement, on forms prescribed |
3055 | by the commission, an independent investigation report, and a |
3056 | set of fingerprints, as provided in chapter 624, with respect to |
3057 | each individual identified under paragraph (c). |
3058 | (e) A statement generally describing the applicant, its |
3059 | facilities and personnel, and the medical services to be |
3060 | offered. |
3061 | (f) A copy of the form of all contracts made or to be made |
3062 | between the applicant and any providers or provider networks |
3063 | regarding the provision of medical services to members. |
3064 | (g) A copy of the form of any contract made or arrangement |
3065 | to be made between the applicant and any person listed in |
3066 | paragraph (c). |
3067 | (h) A copy of the form of any contract made or to be made |
3068 | between the applicant and any person, corporation, partnership, |
3069 | or other entity for the performance on the applicant's behalf of |
3070 | any function, including, but not limited to, marketing, |
3071 | administration, enrollment, investment management, and |
3072 | subcontracting for the provision of health services to members. |
3073 | (i) A copy of the applicant's most recent financial |
3074 | statements audited by an independent certified public |
3075 | accountant. |
3076 | (j) A description of the proposed method of marketing. |
3077 | (k) A description of the subscriber complaint procedures |
3078 | to be established and maintained. |
3079 | (l) The fee for issuance of a license. |
3080 | (m) Such other information as the commission or office may |
3081 | reasonably require to make the determinations required by this |
3082 | part. |
3083 | (3) The office shall issue a license which shall expire 1 |
3084 | year later, and each year on that date thereafter, and which the |
3085 | office shall renew if the licensee pays the annual license fee |
3086 | of $50 and if the office is satisfied that the licensee is in |
3087 | compliance with this part. |
3088 | (4) Prior to licensure by the office, each discount |
3089 | medical plan organization must establish an Internet website so |
3090 | as to conform to the requirements of s. 636.226. |
3091 | (5) The license fee under subsection (2) is $50 per year |
3092 | per licensee. All amounts collected shall be deposited into the |
3093 | General Revenue Fund. |
3094 | (6) Nothing in this part requires a provider who provides |
3095 | discounts to his or her own patients to obtain and maintain a |
3096 | license as a discount medical plan organization. |
3097 | 636.206 Examinations and investigations.-- |
3098 | (1) The office may examine or investigate the business and |
3099 | affairs of any discount medical plan organization. The office |
3100 | may order any discount medical plan organization or applicant to |
3101 | produce any records, books, files, advertising and solicitation |
3102 | materials, or other information and may take statements under |
3103 | oath to determine whether the discount medical plan organization |
3104 | or applicant is in violation of the law or is acting contrary to |
3105 | the public interest. The expenses incurred in conducting any |
3106 | examination or investigation must be paid by the discount |
3107 | medical plan organization or applicant. Examinations and |
3108 | investigations must be conducted as provided in chapter 624, and |
3109 | discount medical plan organizations are subject to all |
3110 | applicable provisions of the insurance code. |
3111 | (2) Failure by the discount medical plan organization to |
3112 | pay the expenses incurred under subsection (1) is grounds for |
3113 | denial or revocation. |
3114 | 636.208 Fees.--A discount medical plan organization may |
3115 | charge a reasonable one-time processing fee and a periodic |
3116 | charge. If a discount medical plan charges for a time period in |
3117 | excess of one month, the plan must, in the event of cancellation |
3118 | of the membership by either party, make a pro rata reimbursement |
3119 | of the fees to the member. |
3120 | 636.210 Prohibited activities of a discount medical plan |
3121 | organization.-- |
3122 | (1) A discount medical plan organization may not: |
3123 | (a) Use in its advertisements, marketing material, |
3124 | brochures, and discount cards the term "insurance" except as |
3125 | otherwise provided in this part; |
3126 | (b) Use in its advertisements, marketing material, |
3127 | brochures, and discount cards the terms "health plan," |
3128 | "coverage," "copay," "copayments," "preexisting conditions," |
3129 | "guaranteed issue," "premium," "enrollment," "PPO," "preferred |
3130 | provider organization," or other terms that could reasonably |
3131 | mislead a person into believing the discount medical plan was |
3132 | health insurance; |
3133 | (c) Have restrictions on free access to plan providers, |
3134 | including, but not limited to, waiting periods and notification |
3135 | periods; or |
3136 | (d) Pay providers any fees for medical services. |
3137 | (2) A discount medical plan organization may not collect |
3138 | or accept money from a member for payment to a provider for |
3139 | specific medical services furnished or to be furnished to the |
3140 | member unless the organization has an active certificate of |
3141 | authority from the office to act as an administrator. |
3142 | 636.212 Disclosures.--The following disclosures must be |
3143 | made in writing to any prospective member and must be on the |
3144 | first page of any advertisements, marketing materials, or |
3145 | brochures relating to a discount medical plan. The disclosures |
3146 | must be printed in not less than 12-point type or no smaller |
3147 | than the largest type on the page if larger than 12-point type: |
3148 | (1) That the plan is not a health insurance policy. |
3149 | (2) That the plan provides discounts at certain health |
3150 | care providers for medical services. |
3151 | (3) That the plan does not make payments directly to the |
3152 | providers of medical services. |
3153 | (4) That the plan member is obligated to pay for all |
3154 | health care services but will receive a discount from those |
3155 | health care providers who have contracted with the discount plan |
3156 | organization. |
3157 | (5) The corporate name and the locations of the licensed |
3158 | discount medical plan organization. |
3159 | 636.214 Provider agreements.-- |
3160 | (1) All providers offering medical services to members |
3161 | under a discount medical plan must provide such services |
3162 | pursuant to a written agreement. The agreement may be entered |
3163 | into directly by the provider or by a provider network to which |
3164 | the provider belongs. |
3165 | (2) A provider agreement must provide the following: |
3166 | (a) A list of the services and products to be provided at |
3167 | a discount. |
3168 | (b) The amount or amounts of the discounts or, |
3169 | alternatively, a fee schedule which reflects the provider's |
3170 | discounted rates. |
3171 | (c) That the provider will not charge members more than |
3172 | the discounted rates. |
3173 | (3) A provider agreement between a discount medical plan |
3174 | organization and a provider network shall require that the |
3175 | provider network have written agreements with its providers |
3176 | which: |
3177 | (a) Contain the terms described in subsection (2). |
3178 | (b) Authorize the provider network to contract with the |
3179 | discount medical plan organization on behalf of the provider. |
3180 | (c) Require the network to maintain an up-to-date list of |
3181 | its contracted providers and to provide that list on a monthly |
3182 | basis to the discount medical plan organization. |
3183 | (4) The discount medical plan organization shall maintain |
3184 | a copy of each active provider agreement. |
3185 | 636.216 Form filings.-- |
3186 | (1) All charges to members must be filed with the office |
3187 | and any charge to members greater than $30 per month or $360 per |
3188 | year must be approved by the office before the charges can be |
3189 | used. The discount medical plan organization has the burden of |
3190 | proof that the charges bear a reasonable relation to the |
3191 | benefits received by the member. |
3192 | (2) There must be a written agreement between the discount |
3193 | medical plan organization and the member specifying the benefits |
3194 | under the discount medical plan and complying with the |
3195 | disclosure requirements of this part. |
3196 | (3) All forms used, including the written agreement |
3197 | pursuant to subsection (2), must first be filed with and |
3198 | approved by the office. Every form filed shall be identified by |
3199 | a unique form number placed in the lower left corner of each |
3200 | form. |
3201 | (4) If such filings are disapproved, the office shall |
3202 | notify the discount medical plan organization and shall specify |
3203 | in the notice the reasons for disapproval. The discount medical |
3204 | plan organization has 21 days from the date of receipt of notice |
3205 | to request a hearing before the office pursuant to chapter 120. |
3206 | 636.218 Annual reports.-- |
3207 | (1) Each discount medical plan organization must file with |
3208 | the office, within 3 months after the end of each fiscal year, |
3209 | an annual report. |
3210 | (2) Such reports must be on forms prescribed by the |
3211 | commission and must include: |
3212 | (a) Audited financial statements prepared in accordance |
3213 | with generally accepted accounting principles certified by an |
3214 | independent certified public accountant, including the |
3215 | organization's balance sheet, income statement, and statement of |
3216 | changes in cash flow for the preceding year. |
3217 | (b) A list of the names and residence addresses of all |
3218 | persons responsible for the conduct of the organization's |
3219 | affairs, together with a disclosure of the extent and nature of |
3220 | any contracts or arrangements between such persons and the |
3221 | discount medical plan organization, including any possible |
3222 | conflicts of interest. |
3223 | (c) The number of discount medical plan members. |
3224 | (d) Such other information relating to the performance of |
3225 | the discount medical plan organization as is reasonably required |
3226 | by the commission or office. |
3227 | (3) Every discount medical plan organization which fails |
3228 | to file an annual report in the form and within the time |
3229 | required by this section shall forfeit up to $500 for each day |
3230 | for the first 10 days during which the neglect continues and |
3231 | shall forfeit up to $1,000 for each day after the first 10 days |
3232 | during which the neglect continues; and, upon notice by the |
3233 | office to that effect, the organization's authority to enroll |
3234 | new members or to do business in this state ceases while such |
3235 | default continues. The office shall deposit all sums collected |
3236 | by the office under this section to the credit of the Insurance |
3237 | Regulatory Trust Fund. The office may not collect more than |
3238 | $50,000 for each report. |
3239 | 636.220 Minimum capital requirements.?- |
3240 | (1) Each discount medical plan organization must at all |
3241 | times maintain a net worth of at least $150,000. |
3242 | (2) The office may not issue a license unless the discount |
3243 | medical plan organization has a net worth of at least $150,000. |
3244 | 636.222 Suspension or revocation of license; suspension of |
3245 | enrollment of new members; terms of suspension.-- |
3246 | (1) The office may suspend the authority of a discount |
3247 | medical plan organization to enroll new members, revoke any |
3248 | license issued to a discount medical plan organization, or order |
3249 | compliance if the office finds that any of the following |
3250 | conditions exist: |
3251 | (a) The organization is not operating in compliance with |
3252 | this part. |
3253 | (b) The organization does not have the minimum net worth |
3254 | as required by this part. |
3255 | (c) The organization has advertised, merchandised, or |
3256 | attempted to merchandise its services in such a manner as to |
3257 | misrepresent its services or capacity for service or has engaged |
3258 | in deceptive, misleading, or unfair practices with respect to |
3259 | advertising or merchandising. |
3260 | (d) The organization is not fulfilling its obligations as |
3261 | a medical discount medical plan organization. |
3262 | (e) The continued operation of the organization would be |
3263 | hazardous to its members. |
3264 | (2) If the office has cause to believe that grounds for |
3265 | the suspension or revocation of a license exist, the office |
3266 | shall notify the discount medical plan organization in writing |
3267 | specifically stating the grounds for suspension or revocation |
3268 | and shall pursue a hearing on the matter in accordance with the |
3269 | provisions of chapter 120. |
3270 | (3) When the license of a discount medical plan |
3271 | organization is surrendered or revoked, such organization must |
3272 | proceed, immediately following the effective date of the order |
3273 | of revocation, to wind up its affairs transacted under the |
3274 | license. The organization may not engage in any further |
3275 | advertising, solicitation, collecting of fees, or renewal of |
3276 | contracts. |
3277 | (4) The office shall, in its order suspending the |
3278 | authority of a discount medical plan organization to enroll new |
3279 | members, specify the period during which the suspension is to be |
3280 | in effect and the conditions, if any, which must be met by the |
3281 | discount medical plan organization prior to reinstatement of its |
3282 | license to enroll new members. The order of suspension is |
3283 | subject to rescission or modification by further order of the |
3284 | office prior to the expiration of the suspension period. |
3285 | Reinstatement may not be made unless requested by the discount |
3286 | medical plan organization; however, the office may not grant |
3287 | reinstatement if it finds that the circumstances for which the |
3288 | suspension occurred still exist or are likely to recur. |
3289 | 636.224 Notice of change of name or address of discount |
3290 | medical plan organization.--Each discount medical plan |
3291 | organization must provide the office at least 30 days' advance |
3292 | notice of any change in the discount medical plan organization's |
3293 | name, address, principal business address, or mailing address. |
3294 | 636.226 Provider name listing.?-Each discount medical plan |
3295 | organization must maintain an up-to-date list of the names and |
3296 | addresses of the providers with which it has contracted, on an |
3297 | Internet website page, the address of which shall be prominently |
3298 | displayed on all its advertisements, marketing materials, |
3299 | brochures, and discount cards. This section applies to those |
3300 | providers with whom the discount medical plan organization has |
3301 | contracted directly, as well as those who are members of a |
3302 | provider network with which the discount medical plan |
3303 | organization has contracted. |
3304 | 636.228 Marketing of discount medical plans.-- |
3305 | (1) All advertisements, marketing materials, brochures, |
3306 | and discount cards used by marketers must be approved in writing |
3307 | for such use by the discount medical plan organization. |
3308 | (2) The discount medical plan organization shall have an |
3309 | executed written agreement with a marketer prior to the |
3310 | marketer's marketing, promoting, selling, or distributing the |
3311 | discount medical plan and shall be responsible and financially |
3312 | liable for any acts of its marketers that do not comply with the |
3313 | provisions of this part. |
3314 | 636.230 Bundling discount medical plans with other |
3315 | insurance products.?-When a marketer or discount medical plan |
3316 | organization sells a discount medical plan together with any |
3317 | other product, the fees for each individual product must be |
3318 | provided in writing to the member and itemized. |
3319 | 636.232 Rules.--The commission may adopt rules to |
3320 | administer this part, including rules for the licensing of |
3321 | discount medical plan organizations; establishing standards for |
3322 | evaluating forms, advertisements, marketing materials, |
3323 | brochures, and discount cards; providing for the collection of |
3324 | data; relating to disclosures to plan members; and defining |
3325 | terms used in this part. |
3326 | 636.234 Service of process on a discount medical plan |
3327 | organization.-?Sections 624.422 and 624.423 apply to a discount |
3328 | medical plan organization as if the discount medical plan |
3329 | organization were an insurer. |
3330 | 636.236 Security deposit.-- |
3331 | (1) A licensed discount medical plan organization must |
3332 | deposit and maintain deposited in trust with the department |
3333 | securities eligible for deposit under s. 625.52, having at all |
3334 | times a value of not less than $35,000, for use by the office in |
3335 | protecting plan members. |
3336 | (2) No judgment creditor or other claimant of a discount |
3337 | medical plan organization, other than the office or department, |
3338 | shall have the right to levy upon any of the assets or |
3339 | securities held in this state as a deposit under subsection (1). |
3340 | 636.238 Penalties for violation of this part.-- |
3341 | (1) Except as provided in subsection (2), a person who |
3342 | violates any provision of this part commits a misdemeanor of the |
3343 | second degree, punishable as provided in s. 775.082 or s. |
3344 | 775.083. |
3345 | (2) A person who operates as or aids and abets another |
3346 | operating as a discount medical plan organization in violation |
3347 | of s. 636.204(1) commits a felony punishable as provided for in |
3348 | s. 624.401(4)(b), as if the unlicensed discount medical plan |
3349 | organization were an unauthorized insurer, and the fees, dues, |
3350 | charges, or other consideration collected from the members by |
3351 | the unlicensed discount medical plan organization or marketer |
3352 | were insurance premium. |
3353 | (3) A person who collects fees for purported membership in |
3354 | a discount medical plan but fails to provide the promised |
3355 | benefits commits a theft, punishable as provided in s. 812.014. |
3356 | 636.240 Injunctions.-- |
3357 | (1) In addition to the penalties and other enforcement |
3358 | provisions of this part, the office may seek both temporary and |
3359 | permanent injunctive relief when: |
3360 | (a) A discount medical plan is being operated by any |
3361 | person or entity that is not licensed pursuant to this part. |
3362 | (b) Any person, entity, or discount medical plan |
3363 | organization has engaged in any activity prohibited by this part |
3364 | or any rule adopted pursuant to this part. |
3365 | (2) The venue for any proceeding bought pursuant to this |
3366 | section shall be in the Circuit Court of Leon County. |
3367 | (3) The office's authority to seek injunctive relief is |
3368 | not conditioned on having conducted any proceeding pursuant to |
3369 | chapter 120. |
3370 | 636.242 Civil remedies.--Any person damaged by the acts of |
3371 | a person in violation of this part may bring a civil action |
3372 | against the person committing the violation in the circuit court |
3373 | of the county in which the alleged violator resides or has a |
3374 | principal place of business or in the county in which the |
3375 | alleged violation occurred. Upon an adverse adjudication, the |
3376 | defendant is liable for damages, together with court costs and |
3377 | reasonable attorney's fees incurred by the plaintiff. When so |
3378 | awarded, court costs and attorney's fees must be included in the |
3379 | judgment or decree rendered in the case. If it appears to the |
3380 | court that the suit brought by the plaintiff is frivolous or |
3381 | brought for purposes of harassment, the court may apply |
3382 | sanctions in accordance with chapter 57. |
3383 | 636.244 Unlicensed discount medical plan |
3384 | organizations.--The provisions of ss. 626.901-626.912 apply to |
3385 | The provisions of ss. 626.901-626.912 apply to the activities of |
3386 | an unlicensed discount medical plan organization as if the |
3387 | unlicensed discount medical plan organization were an |
3388 | unauthorized insurer. |
3389 | Section 32. Section 627.65626, Florida Statutes, is |
3390 | created to read: |
3391 | 627.65626 Insurance rebates for healthy lifestyles.-- |
3392 | (1) Any rate, rating schedule, or rating manual for a |
3393 | health insurance policy filed with the office shall provide for |
3394 | an appropriate rebate of premiums paid in the last calendar year |
3395 | when the majority of members of a health plan have enrolled and |
3396 | maintained participation in any health wellness, maintenance, or |
3397 | improvement program offered by the employer. The employer must |
3398 | provide evidence of demonstrative maintenance or improvement of |
3399 | the enrollees' health status as determined by assessments of |
3400 | agreed-upon health status indicators between the employer and |
3401 | the health insurer, including, but not limited to, reduction in |
3402 | weight, body mass index, and smoking cessation. Any rebate |
3403 | provided by the health insurer is presumed to be appropriate |
3404 | unless credible data demonstrates otherwise, but shall not |
3405 | exceed 10 percent of paid premiums. |
3406 | (2) The premium rebate authorized by this section shall be |
3407 | effective for an insured on an annual basis, unless the number |
3408 | of participating employees becomes less than the majority of the |
3409 | employees eligible for participation in the wellness program. |
3410 | Section 33. Section 627.6402, Florida Statutes, is created |
3411 | to read: |
3412 | 627.6402 Insurance rebates for healthy lifestyles.-- |
3413 | (1) Any rate, rating schedule, or rating manual for an |
3414 | individual health insurance policy filed with the office shall |
3415 | provide for an appropriate rebate of premiums paid in the last |
3416 | calendar year when the individual covered by such plan is |
3417 | enrolled in and maintains participation in any health wellness, |
3418 | maintenance, or improvement program approved by the health plan. |
3419 | The individual must provide evidence of demonstrative |
3420 | maintenance or improvement of the individual's health status as |
3421 | determined by assessments of agreed-upon health status |
3422 | indicators between the individual and the health insurer, |
3423 | including, but not limited to, reduction in weight, body mass |
3424 | index, and smoking cessation. Any rebate provided by the health |
3425 | insurer is presumed to be appropriate unless credible data |
3426 | demonstrates otherwise, but shall not exceed 10 percent of paid |
3427 | premiums. |
3428 | (2) The premium rebate authorized by this section shall be |
3429 | effective for an insured on an annual basis, unless the |
3430 | individual fails to maintain or improve his or her health status |
3431 | while participating in an approved wellness program, or credible |
3432 | evidence demonstrates that the individual is not participating |
3433 | in the approved wellness program. |
3434 | Section 34. Subsection (38) of section 641.31, Florida |
3435 | Statutes, is amended, and subsection (40) is added to said |
3436 | section, to read: |
3437 | 641.31 Health maintenance contracts.-- |
3438 | (38)(a) Notwithstanding any other provision of this part, |
3439 | a health maintenance organization that meets the requirements of |
3440 | paragraph (b) may, through a point-of-service rider to its |
3441 | contract providing comprehensive health care services, include a |
3442 | point-of-service benefit. Under such a rider, a subscriber or |
3443 | other covered person of the health maintenance organization may |
3444 | choose, at the time of covered service, a provider with whom the |
3445 | health maintenance organization does not have a health |
3446 | maintenance organization provider contract. The rider may not |
3447 | require a referral from the health maintenance organization for |
3448 | the point-of-service benefits. |
3449 | (b) A health maintenance organization offering a point-of- |
3450 | service rider under this subsection must have a valid |
3451 | certificate of authority issued under the provisions of the |
3452 | chapter, must have been licensed under this chapter for a |
3453 | minimum of 3 years, and must at all times that it has riders in |
3454 | effect maintain a minimum surplus of $5 million. A health |
3455 | maintenance organization offering a point-of-service rider to |
3456 | its contract providing comprehensive health care services may |
3457 | offer the rider to employers who have employees living and |
3458 | working outside the health maintenance organization's approved |
3459 | geographic service area without having to obtain a health care |
3460 | provider certificate, as long as the master group contract is |
3461 | issued to an employer that maintains its primary place of |
3462 | business within the health maintenance organization's approved |
3463 | service area. Any member or subscriber that lives and works |
3464 | outside the health maintenance organization's service area and |
3465 | elects coverage under the health maintenance organization's |
3466 | point-of-service rider must provide a statement to the health |
3467 | maintenance organization that indicates the member or subscriber |
3468 | understands the limitations of his or her policy and that only |
3469 | those benefits under the point-of-service rider will be covered |
3470 | when services are provided outside the service area. |
3471 | (c) Premiums paid in for the point-of-service riders may |
3472 | not exceed 15 percent of total premiums for all health plan |
3473 | products sold by the health maintenance organization offering |
3474 | the rider. If the premiums paid for point-of-service riders |
3475 | exceed 15 percent, the health maintenance organization must |
3476 | notify the office and, once this fact is known, must immediately |
3477 | cease offering such a rider until it is in compliance with the |
3478 | rider premium cap. |
3479 | (d) Notwithstanding the limitations of deductibles and |
3480 | copayment provisions in this part, a point-of-service rider may |
3481 | require the subscriber to pay a reasonable copayment for each |
3482 | visit for services provided by a noncontracted provider chosen |
3483 | at the time of the service. The copayment by the subscriber may |
3484 | either be a specific dollar amount or a percentage of the |
3485 | reimbursable provider charges covered by the contract and must |
3486 | be paid by the subscriber to the noncontracted provider upon |
3487 | receipt of covered services. The point-of-service rider may |
3488 | require that a reasonable annual deductible for the expenses |
3489 | associated with the point-of-service rider be met and may |
3490 | include a lifetime maximum benefit amount. The rider must |
3491 | include the language required by s. 627.6044 and must comply |
3492 | with copayment limits described in s. 627.6471. Section 641.3154 |
3493 | does not apply to a point-of-service rider authorized under this |
3494 | subsection. |
3495 | (e) The point-of-service rider must contain provisions |
3496 | that comply with s. 627.6044. |
3497 | (f)(e) The term "point of service" may not be used by a |
3498 | health maintenance organization except with riders permitted |
3499 | under this section or with forms approved by the office in which |
3500 | a point-of-service product is offered with an indemnity carrier. |
3501 | (g)(f) A point-of-service rider must be filed and approved |
3502 | under ss. 627.410 and 627.411. |
3503 | (40)(a) Any rate, rating schedule, or rating manual for a |
3504 | health maintenance organization policy filed with the office |
3505 | shall provide for an appropriate rebate of premiums paid in the |
3506 | last calendar year when the individual covered by such plan is |
3507 | enrolled in and maintains participation in any health wellness, |
3508 | maintenance, or improvement program approved by the health plan. |
3509 | The individual must provide evidence of demonstrative |
3510 | maintenance or improvement of his or her health status as |
3511 | determined by assessments of agreed-upon health status |
3512 | indicators between the individual and the health insurer, |
3513 | including, but not limited to, reduction in weight, body mass |
3514 | index, and smoking cessation. Any rebate provided by the health |
3515 | insurer is presumed to be appropriate unless credible data |
3516 | demonstrates otherwise, but shall not exceed 10 percent of paid |
3517 | premiums. |
3518 | (b) The premium rebate authorized by this section shall be |
3519 | effective for an insured on an annual basis, unless the |
3520 | individual fails to maintain or improve his or her health status |
3521 | while participating in an approved wellness program, or credible |
3522 | evidence demonstrates that the individual is not participating |
3523 | in the approved wellness program. |
3524 | Section 35. Section 626.191, Florida Statutes, is amended |
3525 | to read: |
3526 | 626.191 Repeated applications.--The failure of an |
3527 | applicant to secure a license upon an application shall not |
3528 | preclude the applicant him or her from applying again as many |
3529 | times as desired, but the department or office shall not give |
3530 | consideration to or accept any further application by the same |
3531 | individual for a similar license dated or filed within 30 days |
3532 | subsequent to the date the department or office denied the last |
3533 | application, except as provided in s. 626.281. |
3534 | Section 36. Subsection (1) of section 626.201, Florida |
3535 | Statutes, is amended to read: |
3536 | 626.201 Investigation.-- |
3537 | (1) The department or office may propound any reasonable |
3538 | interrogatories in addition to those contained in the |
3539 | application, to any applicant for license or appointment, or on |
3540 | any renewal, reinstatement, or continuation thereof, relating to |
3541 | the applicant's his or her qualifications, residence, |
3542 | prospective place of business, and any other matter which, in |
3543 | the opinion of the department or office, is deemed necessary or |
3544 | advisable for the protection of the public and to ascertain the |
3545 | applicant's qualifications. |
3546 | Section 37. Section 626.593, Florida Statutes, is created |
3547 | to read: |
3548 | 626.593 Insurance agent; written contract for |
3549 | compensation.-- |
3550 | (1) No person licensed as an insurance agent may receive |
3551 | any fee or commission or any other thing of value in addition to |
3552 | the rates filed pursuant to chapter 627 for examining any group |
3553 | health insurance or any group health benefit plan for the |
3554 | purpose of giving or offering advice, counsel, recommendation, |
3555 | or information in respect to terms, conditions, benefits, |
3556 | coverage, or premium of any such policy or contract unless such |
3557 | compensation is based upon a written contract signed by the |
3558 | party to be charged and specifying or clearly defining the |
3559 | amount or extent of such compensation and informing the party to |
3560 | be charged that any commission received from an insurer will be |
3561 | rebated to the party in accordance with subsection (3). In |
3562 | addition, all compensation to be paid to the insurance agent |
3563 | must be disclosed in the contract. |
3564 | (2) A copy of every such contract shall be retained by the |
3565 | licensee for not less than 3 years after such services have been |
3566 | fully performed. |
3567 | (3) Notwithstanding the provisions of s. 626.572, all |
3568 | commissions received by an insurance agent from an insurer in |
3569 | connection with the issuance of a policy, when a separate fee or |
3570 | other consideration has been paid to the insurance agent by an |
3571 | insured, shall be rebated to the insured or other party being |
3572 | charged within 30 days after receipt of such commission by the |
3573 | insurance agent. |
3574 | (4) This section is subject to the unfair insurance trade |
3575 | practices provisions of s. 626.9541(1)(g). |
3576 | Section 38. Notwithstanding the amendment to s. |
3577 | 627.6699(5)(c), Florida Statutes, by this act, any right to an |
3578 | open enrollment offer of health benefit coverage for groups of |
3579 | fewer than two employees, pursuant to s. 627.6699(5)(c), Florida |
3580 | Statutes, as it existed immediately before the effective date of |
3581 | this act, shall remain in full force and effect until the |
3582 | enactment of s. 627.64872, Florida Statutes, and the subsequent |
3583 | date upon which such plan begins to accept new risks or members. |
3584 | Section 39. Section 465.0244, Florida Statutes, is created |
3585 | to read: |
3586 | 465.0244 Information disclosure.--Every pharmacy shall |
3587 | make available on its Internet website a link to the performance |
3588 | outcome and financial data that is published by the Agency for |
3589 | Health Care Administration pursuant to s. 408.05(3)(l) and shall |
3590 | place in the area where customers receive filled prescriptions |
3591 | notice that such information is available electronically and the |
3592 | address of its Internet website. |
3593 | Section 40. Section 627.6499, Florida Statutes, is amended |
3594 | to read: |
3595 | 627.6499 Reporting by insurers and third-party |
3596 | administrators.-- |
3597 | (1) The office may require any insurer, third-party |
3598 | administrator, or service company to report any information |
3599 | reasonably required to assist the board in assessing insurers as |
3600 | required by this act. |
3601 | (2) Each health insurance issuer shall make available on |
3602 | its Internet website a link to the performance outcome and |
3603 | financial data that is published by the Agency for Health Care |
3604 | Administration pursuant to s. 408.05(3)(l) and shall include in |
3605 | every policy delivered or issued for delivery to any person in |
3606 | the state or any materials provided as required by s. 627.64725 |
3607 | notice that such information is available electronically and the |
3608 | address of its Internet website. |
3609 | Section 41. Subsections (6) and (7) are added to section |
3610 | 641.54, Florida Statutes, to read: |
3611 | 641.54 Information disclosure.-- |
3612 | (6) Each health maintenance organization shall make |
3613 | available to its subscribers the estimated copay, coinsurance |
3614 | percentage, or deductible, whichever is applicable, for any |
3615 | covered services, the status of the subscriber's maximum annual |
3616 | out-of-pocket payments for a covered individual or family, and |
3617 | the status of the subscriber's maximum lifetime benefit. Such |
3618 | estimate shall not preclude the actual copay, coinsurance |
3619 | percentage, or deductible, whichever is applicable, from |
3620 | exceeding the estimate. |
3621 | (7) Each health maintenance organization shall make |
3622 | available on its Internet website a link to the performance |
3623 | outcome and financial data that is published by the Agency for |
3624 | Health Care Administration pursuant to s. 408.05(3)(l) and shall |
3625 | include in every policy delivered or issued for delivery to any |
3626 | person in the state or any materials provided as required by s. |
3627 | 627.64725 notice that such information is available |
3628 | electronically and the address of its Internet website. |
3629 | Section 42. Section 408.02, Florida Statutes, is repealed. |
3630 | Section 43. The sum of $250,000 is appropriated from the |
3631 | Insurance Regulatory Trust Fund in the Department of Financial |
3632 | Services to the Office of Insurance Regulation for the purpose |
3633 | of implementing the provisions in this act relating to the Small |
3634 | Employers Access Program. |
3635 | Section 44. The sum of $250,000 is appropriated from the |
3636 | Insurance Regulatory Trust Fund to enable the board of the |
3637 | Florida Health Insurance Plan to conduct an actuarial study |
3638 | required under s. 627.64872, Florida Statutes. |
3639 | Section 45. The sum of $169,069 is appropriated from the |
3640 | Insurance Regulatory Trust Fund in the Department of Financial |
3641 | Services to the Office of Insurance Regulation, and three full- |
3642 | time equivalent positions are authorized, for the purpose of |
3643 | implementing the provisions in this act relating to the |
3644 | regulation of Discount Medical Plan Organizations. |
3645 | Section 46. The sum of $650,000 is appropriated from the |
3646 | General Revenue Fund to the Agency for Health Care |
3647 | Administration for the purposes of implementing the Florida |
3648 | Patient Safety Corporation. The sum of $350,000 shall be used as |
3649 | startup funds for the Florida Patient Safety Corporation and |
3650 | $300,000 shall be used for the "near miss" project within the |
3651 | Florida Patient Safety Corporation. |
3652 | Section 47. The sum of $1,136,171 is appropriated from the |
3653 | General Revenue Fund to the Agency for Health Care |
3654 | Administration, and 11 full-time equivalent positions are |
3655 | authorized, for the purposes of implementing the provisions of |
3656 | this act relating to the reporting of performance and cost data |
3657 | for hospitals, physicians, and pharmacies. |
3658 | Section 48. Except as otherwise provided herein, this act |
3659 | shall take effect July 1, 2004. |