| 1 | A bill to be entitled | 
| 2 | An act relating to affordable health care; providing a | 
| 3 | popular name; providing purpose; amending s. 381.026, | 
| 4 | F.S.; requiring certain licensed facilities to provide | 
| 5 | public Internet access to certain financial information; | 
| 6 | providing a definition; amending s. 381.734, F.S.; | 
| 7 | including participation by health care providers, small | 
| 8 | businesses, and health insurers in the Healthy | 
| 9 | Communities, Healthy People Program; requiring the | 
| 10 | Department of Health to provide public Internet access to | 
| 11 | certain public health programs; requiring the department | 
| 12 | to monitor and assess the effectiveness of such programs; | 
| 13 | requiring a report; requiring the Office of Program Policy | 
| 14 | and Government Accountability to evaluate the | 
| 15 | effectiveness of such programs; requiring a report; | 
| 16 | amending s. 395.1041, F.S.; authorizing hospitals to | 
| 17 | develop certain emergency room diversion programs; | 
| 18 | amending s. 395.1055, F.S.; requiring licensed facilities | 
| 19 | to make certain patient charge and performance outcome | 
| 20 | data available on Internet websites; amending s. 395.1065, | 
| 21 | F.S.; authorizing the Agency for Health Care | 
| 22 | Administration to charge a fine for failure to provide | 
| 23 | such information; amending s. 395.301, F.S.; requiring | 
| 24 | certain licensed facilities to provide prospective | 
| 25 | patients certain estimates of charges for services; | 
| 26 | requiring such facilities to provide patients with certain | 
| 27 | bill verification information; providing for a fine for | 
| 28 | failure to provide such information; providing charge | 
| 29 | limitations; requiring such facilities to establish a | 
| 30 | patient question review and response methodology; | 
| 31 | providing requirements; requiring certain licensed | 
| 32 | facilities to provide public Internet access to certain | 
| 33 | financial information; requiring posting of a notice of | 
| 34 | the availability of such information; amending s. 408.061, | 
| 35 | F.S.; requiring the Agency for Health Care Administration | 
| 36 | to require health care facilities, health care providers, | 
| 37 | and health insurers to submit certain information; | 
| 38 | providing requirements; requiring the agency to adopt | 
| 39 | certain risk and severity adjustment methodologies; | 
| 40 | requiring the agency to adopt certain rules; requiring | 
| 41 | certain information to be certified; amending s. 408.062, | 
| 42 | F.S.; requiring the agency to conduct certain health care | 
| 43 | costs and access research, analyses, and studies; | 
| 44 | expanding the scope of such studies to include collection | 
| 45 | of pharmacy retail price data, use of emergency | 
| 46 | departments, physician information, and Internet patient | 
| 47 | charge information availability; requiring a report; | 
| 48 | requiring the agency to conduct additional data-based | 
| 49 | studies and make recommendations to the Legislature; | 
| 50 | requiring the agency to develop and implement a strategy | 
| 51 | to adopt and use electronic health records; authorizing | 
| 52 | the agency to develop rules to protect electronic records | 
| 53 | confidentiality; requiring a report to the Governor and | 
| 54 | Legislature; amending s. 408.05, F.S.; requiring the | 
| 55 | agency to develop a plan to make performance outcome and | 
| 56 | financial data available to consumers for health care | 
| 57 | services comparison purposes; requiring submittal of the | 
| 58 | plan to the Governor and Legislature; requiring the agency | 
| 59 | to update the plan; requiring the agency to make the plan | 
| 60 | available electronically; providing plan requirements; | 
| 61 | amending s. 409.9066, F.S.; requiring the agency to | 
| 62 | provide certain information relating to the Medicare | 
| 63 | prescription discount program; amending s. 408.7056, F.S.; | 
| 64 | renaming the Statewide Provider and Subscriber Assistance | 
| 65 | Program as the Subscriber Assistance Program; revising | 
| 66 | provisions to conform; expanding certain records | 
| 67 | availability provisions; revising membership provisions | 
| 68 | relating to a subscriber grievance hearing panel; revising | 
| 69 | a list of grievances the panel may consider; providing | 
| 70 | hearing procedures; amending s. 641.3154, F.S., to conform | 
| 71 | to the renaming of the Subscriber Assistance Program; | 
| 72 | amending s. 641.511, F.S., to conform to the renaming of | 
| 73 | the Subscriber Assistance Program; adopting and | 
| 74 | incorporating by reference the Employee Retirement Income | 
| 75 | Security Act of 1974, as implemented by federal | 
| 76 | regulations; amending s. 641.58, F.S., to conform to the | 
| 77 | renaming of the Subscriber Assistance Program; amending s. | 
| 78 | 408.909, F.S.; expanding a definition of "health flex plan | 
| 79 | entity" to include public-private partnerships; making a | 
| 80 | pilot health flex plan program apply permanently | 
| 81 | statewide; providing additional program requirements; | 
| 82 | creating s. 381.0271, F.S.; providing definitions; | 
| 83 | creating the Florida Patient Safety Corporation; | 
| 84 | authorizing the corporation to create additional not-for- | 
| 85 | profit corporate subsidiaries for certain purposes; | 
| 86 | specifying application of public records and public | 
| 87 | meetings requirements; exempting the corporation and | 
| 88 | subsidiaries from public procurement provisions; providing | 
| 89 | purposes; providing for a board of directors; providing | 
| 90 | for membership; authorizing the corporation to establish | 
| 91 | certain advisory committees; providing for organization of | 
| 92 | the corporation; providing for meetings; providing powers | 
| 93 | and duties of the corporation; requiring the corporation | 
| 94 | to collect, analyze, and evaluate patient safety data and | 
| 95 | related information; requiring the corporation to | 
| 96 | establish a reporting system to identify and report near | 
| 97 | misses relating to patient safety; requiring the | 
| 98 | corporation to work with state agencies to develop | 
| 99 | electronic health records; providing for an active library | 
| 100 | of evidence-based medicine and patient safety practices; | 
| 101 | requiring the corporation to develop and recommend core | 
| 102 | competencies in patient safety and public education | 
| 103 | programs; requiring an annual report; providing report | 
| 104 | requirements; authorizing the corporation to seek funding | 
| 105 | and apply for grants; requiring the Office of Program | 
| 106 | Policy Analysis and Government Accountability, the | 
| 107 | Department of Health, and the Agency for Health Care | 
| 108 | Administration to develop performance standards to | 
| 109 | evaluate the corporation; amending s. 409.91255, F.S.; | 
| 110 | expanding assistance to certain health centers to include | 
| 111 | community emergency room diversion programs and urgent | 
| 112 | care services; amending s. 627.410, F.S.; requiring | 
| 113 | insurers to file certain rates with the Office of | 
| 114 | Insurance Regulation; creating s. 627.64872, F.S.; | 
| 115 | providing legislative intent; creating the Florida Health | 
| 116 | Insurance Plan for certain purposes; providing | 
| 117 | definitions; providing exclusions; providing requirements | 
| 118 | for operation of the plan; providing for a board of | 
| 119 | directors; providing for appointment of members; providing | 
| 120 | for terms; specifying service without compensation; | 
| 121 | providing for travel and per diem expenses; requiring a | 
| 122 | plan of operation; providing requirements; providing for | 
| 123 | powers of the plan; requiring reports to the Governor and | 
| 124 | Legislature; providing for an actuarial study; providing | 
| 125 | certain immunity from liability for plan obligations; | 
| 126 | authorizing the board to provide for indemnification of | 
| 127 | certain costs; requiring an annually audited financial | 
| 128 | statement; providing for eligibility for coverage under | 
| 129 | the plan; providing criteria, requirements, and | 
| 130 | limitations; specifying certain activity as an unfair | 
| 131 | trade practice; providing for a plan administrator; | 
| 132 | providing criteria; providing requirements; providing term | 
| 133 | limits for the plan administrator; providing duties; | 
| 134 | providing for paying the administrator; providing for | 
| 135 | premium rates for plan coverage; providing rate | 
| 136 | limitations; providing for sources of additional revenue; | 
| 137 | specifying benefits under the plan; providing criteria, | 
| 138 | requirements, and limitations; providing for | 
| 139 | nonduplication of benefits; providing for annual and | 
| 140 | maximum lifetime benefits; providing for tax exempt | 
| 141 | status; providing for abolition of the Florida | 
| 142 | Comprehensive Health Association upon implementation of | 
| 143 | the plan; providing for continued operation of the Florida | 
| 144 | Comprehensive Health Association until adoption of a plan | 
| 145 | of operation for the Florida Health Insurance Plan; | 
| 146 | providing for enrollment in the plan of persons enrolled | 
| 147 | in the association; requiring insurers to pay certain | 
| 148 | assessments to the board for certain purposes; providing | 
| 149 | criteria, requirements, and limitations for such | 
| 150 | assessments; providing for repeal of ss. 627.6488, | 
| 151 | 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and | 
| 152 | 627.6498, F.S., relating to the Florida Comprehensive | 
| 153 | Health Association, upon implementation of the plan; | 
| 154 | amending s. 627.662, F.S.; providing for application of | 
| 155 | certain claim payment methodologies to certain types of | 
| 156 | insurance; providing for certain actions relating to | 
| 157 | inappropriate utilization of emergency care; amending s. | 
| 158 | 627.6699, F.S.; revising provisions requiring small | 
| 159 | employer carriers to offer certain health benefit plans; | 
| 160 | preserving a right to open enrollment for certain small | 
| 161 | groups; requiring small employer carriers to file and | 
| 162 | provide coverage under certain high deductible plans; | 
| 163 | including high deductible plans and health reimbursement | 
| 164 | arrangements under certain required plan provisions; | 
| 165 | creating the Small Employers Access Program; providing | 
| 166 | legislative intent; providing definitions; providing | 
| 167 | participation eligibility requirements and criteria; | 
| 168 | requiring the Office of Insurance Regulation to administer | 
| 169 | the program by selecting an insurer through competitive | 
| 170 | bidding; providing requirements; specifying insurer | 
| 171 | qualifications; providing duties of the insurer; providing | 
| 172 | a contract term; providing insurer reporting requirements; | 
| 173 | providing application requirements; providing for benefits | 
| 174 | under the program; requiring the office to annually report | 
| 175 | to the Governor and Legislature; creating ss. 627.6405 and | 
| 176 | 641.31097, F.S.; providing for decreasing inappropriate | 
| 177 | use of emergency care; providing legislative findings and | 
| 178 | intent; requiring health maintenance organizations and | 
| 179 | providers to provide certain information electronically | 
| 180 | and develop community emergency department diversion | 
| 181 | programs; authorizing health maintenance organizations to | 
| 182 | require higher copayments for certain uses of emergency | 
| 183 | departments; amending s. 627.9175, F.S.; requiring certain | 
| 184 | health insurers to annually report certain coverage | 
| 185 | information to the office; providing requirements; | 
| 186 | deleting certain reporting requirements; retitling ch. | 
| 187 | 636, F.S.; designating ss. 636.002-636.067, F.S., as pt. I | 
| 188 | of ch. 636, F.S.; providing a part title; amending s. | 
| 189 | 636.003, F.S.; revising the definition of "prepaid limited | 
| 190 | health service organization" to exclude discount medical | 
| 191 | plan organizations; creating pt. II of ch. 636, F.S., | 
| 192 | consisting of ss. 636.202-636.244, F.S.; providing a part | 
| 193 | title; providing definitions; providing for regulation and | 
| 194 | operation of discount medical plan organizations; | 
| 195 | requiring corporate licensure before doing business as a | 
| 196 | discount medical plan; specifying application | 
| 197 | requirements; requiring license fees; providing for | 
| 198 | expiration and renewal of licenses; requiring such | 
| 199 | organizations to establish an Internet website; requiring | 
| 200 | publication of certain information on the website; | 
| 201 | specifying collection and deposit of the licensing fee; | 
| 202 | authorizing the office to examine or investigate the | 
| 203 | business affairs of such organizations; requiring | 
| 204 | examinations and investigations; authorizing the office to | 
| 205 | order production of documents and take statements; | 
| 206 | requiring organizations to pay certain expenses; | 
| 207 | specifying grounds for denial or revocation under certain | 
| 208 | circumstances; authorizing discount medical plan | 
| 209 | organizations to charge certain fees under certain | 
| 210 | circumstances; providing reimbursement requirements; | 
| 211 | prohibiting certain activities; requiring certain | 
| 212 | disclosures to prospective members; requiring provider | 
| 213 | agreements to provide services under a medical discount | 
| 214 | plan; providing agreement requirements; requiring forms | 
| 215 | and rates to be filed with the office; requiring annual | 
| 216 | reports to be filed with the office; providing | 
| 217 | requirements; providing for fines and administrative | 
| 218 | sanctions for failing to file annual reports; establishing | 
| 219 | minimum capital requirements; providing for suspension or | 
| 220 | revocation of licenses under certain circumstances; | 
| 221 | providing for suspension of enrollment of new members | 
| 222 | under certain circumstances; providing terms of | 
| 223 | suspensions; requiring notice of any change of an | 
| 224 | organization's name; requiring discount medical plan | 
| 225 | organizations to maintain provider names listings; | 
| 226 | specifying marketing requirements of discount medical | 
| 227 | plans; providing limitations; specifying fee disclosure | 
| 228 | requirements for bundling discount medical plans with | 
| 229 | other insurance products; authorizing the commission to | 
| 230 | adopt rules; applying insurer service of process | 
| 231 | requirements on discount medical plan organizations; | 
| 232 | requiring a security deposit; prohibiting levy on certain | 
| 233 | deposit assets or securities under certain circumstances; | 
| 234 | providing criminal penalties; authorizing the office to | 
| 235 | seek certain injunctive relief under certain | 
| 236 | circumstances; providing limitations; providing for civil | 
| 237 | actions for damages for certain violations; providing for | 
| 238 | awards of court costs and attorney fees; specifying | 
| 239 | application of unauthorized insurer provisions of law to | 
| 240 | unlicensed discount medical plan organizations; creating | 
| 241 | ss. 627.65626 and 627.6402, F.S.; providing for insurance | 
| 242 | rebates for healthy lifestyles; providing for rebate of | 
| 243 | certain premiums for participation in health wellness, | 
| 244 | maintenance, or improvement programs under certain | 
| 245 | circumstances; providing requirements; amending s. 641.31, | 
| 246 | F.S.; authorizing health maintenance organizations | 
| 247 | offering certain point-of-service riders to offer such | 
| 248 | riders to certain employers for certain employees; | 
| 249 | providing requirements and limitations; providing for | 
| 250 | application of certain claim payment methodologies to | 
| 251 | certain types of insurance; providing for rebate of | 
| 252 | certain premiums for participation in health wellness, | 
| 253 | maintenance, or improvement programs under certain | 
| 254 | circumstances; providing requirements; creating s. | 
| 255 | 626.593, F.S.; providing fee and commission limitations | 
| 256 | for health insurance agents; requiring a written contract | 
| 257 | for compensation; providing contract requirements; | 
| 258 | requiring a rebate of commission under certain | 
| 259 | circumstances; amending ss. 626.191 and 626.201, F.S.; | 
| 260 | clarifying certain application requirements; preserving | 
| 261 | certain rights to enrollment in certain health benefit | 
| 262 | coverage programs for certain groups under certain | 
| 263 | circumstances; creating s. 465.0244, F.S.; requiring each | 
| 264 | pharmacy to make available on its Internet website a link | 
| 265 | to certain performance outcome and financial data of the | 
| 266 | Agency for Health Care Administration and a notice of the | 
| 267 | availability of such information; amending s. 627.6499, | 
| 268 | F.S.; requiring each health insurer to make available on | 
| 269 | its Internet website a link to certain performance outcome | 
| 270 | and financial data of the Agency for Health Care | 
| 271 | Administration and a notice in policies of the | 
| 272 | availability of such information; amending s. 641.54, | 
| 273 | F.S.; requiring health maintenance organizations to make | 
| 274 | certain insurance financial information available to | 
| 275 | subscribers; requiring health maintenance organizations to | 
| 276 | make available on its Internet website a link to certain | 
| 277 | performance outcome and financial data of the Agency for | 
| 278 | Health Care Administration and a notice in policies of the | 
| 279 | availability of such information; repealing s. 408.02, | 
| 280 | F.S., relating to the development, endorsement, | 
| 281 | implementation, and evaluation of patient management | 
| 282 | practice parameters by the Agency for Health Care | 
| 283 | Administration; providing appropriations; providing | 
| 284 | effective dates. | 
| 285 | 
 | 
| 286 | WHEREAS, according to the Kaiser Family Foundation, eight | 
| 287 | out of ten uninsured Americans are workers or dependents of | 
| 288 | workers and nearly eight out of ten uninsured Americans have | 
| 289 | family incomes above the poverty level, and | 
| 290 | WHEREAS, fifty-five percent of those who do not have | 
| 291 | insurance state the reason they don't have insurance is lack of | 
| 292 | affordability, and | 
| 293 | WHEREAS, average health insurance premium increases for the | 
| 294 | last two years have been in the range of ten to twenty percent | 
| 295 | for Florida's employers, and | 
| 296 | WHEREAS, an increasing number of employers are opting to | 
| 297 | cease providing insurance coverage to their employees due to the | 
| 298 | high cost, and | 
| 299 | WHEREAS, an increasing number of employers who continue | 
| 300 | providing coverage are forced to shift more premium cost to | 
| 301 | their employees, thus diminishing the value of employee wage | 
| 302 | increases, and | 
| 303 | WHEREAS, according to studies, the rate of avoidable | 
| 304 | hospitalization is fifty to seventy percent lower for the | 
| 305 | insured versus the uninsured, and | 
| 306 | WHEREAS, according to Florida Cancer Registry data, the | 
| 307 | uninsured have a seventy percent greater chance of a late | 
| 308 | diagnosis, thus decreasing the chances of a positive health | 
| 309 | outcome, and | 
| 310 | WHEREAS, according to the Agency for Health Care | 
| 311 | Administration's 2002 financial data, uncompensated care in | 
| 312 | Florida's hospitals is growing at the rate of twelve to thirteen | 
| 313 | percent per year, and, at $4.3 billion in 2001, this cost, when | 
| 314 | shifted to Floridians who remain insured, is not sustainable, | 
| 315 | and | 
| 316 | WHEREAS, the Florida Legislature, through the creation of | 
| 317 | Health Flex, has already identified the need for lower cost | 
| 318 | alternatives, and | 
| 319 | WHEREAS, it is of vital importance and in the best | 
| 320 | interests of the people of the State of Florida that the issue | 
| 321 | of available, affordable health care insurance be addressed in a | 
| 322 | cohesive and meaningful manner, and | 
| 323 | WHEREAS, there is general recognition that the issues | 
| 324 | surrounding the problem of access to affordable health insurance | 
| 325 | are complicated and multifaceted, and | 
| 326 | WHEREAS, on August 14, 2003, Speaker Johnnie Byrd created | 
| 327 | the Select Committee on Affordable Health Care for Floridians in | 
| 328 | an effort to address the issue of affordable and accessible | 
| 329 | employment-based insurance, and | 
| 330 | WHEREAS, the Select Committee on Affordable Health Care for | 
| 331 | Floridians held public hearings with predetermined themes around | 
| 332 | the state, specifically, in Orlando, Miami, Jacksonville, Tampa, | 
| 333 | Pensacola, Boca Raton, and Tallahassee, from October through | 
| 334 | November 2003 to effectively probe the operation of the private | 
| 335 | insurance marketplace, to understand the health insurance market | 
| 336 | trends, to learn from past policy initiatives, and to identify, | 
| 337 | explore, and debate new ideas for change, and | 
| 338 | WHEREAS, recommendations from the Select Committee on | 
| 339 | Affordable Health Care were adopted on February 4, 2004, to | 
| 340 | address the multifaceted issues attributed to the increase in | 
| 341 | health care cost, and | 
| 342 | WHEREAS, these recommendations were presented to the | 
| 343 | Speaker of the House of Representatives in a final report from | 
| 344 | the committee on February 18, 2004, and subsequent legislation | 
| 345 | was drafted creating the "The 2004 Affordable Health Care for | 
| 346 | Floridians Act," NOW, THEREFORE, | 
| 347 | 
 | 
| 348 | Be It Enacted by the Legislature of the State of Florida: | 
| 349 | 
 | 
| 350 | Section 1.  This act may be referred to by the popular name | 
| 351 | "The 2004 Affordable Health Care for Floridians Act." | 
| 352 | Section 2.  The purpose of this act is to address the | 
| 353 | underlying cause of the double-digit increases in health | 
| 354 | insurance premiums by mitigating the overall growth in health | 
| 355 | care costs. | 
| 356 | Section 3.  Paragraph (c) of subsection (4) of section | 
| 357 | 381.026, Florida Statutes, is amended to read: | 
| 358 | 381.026  Florida Patient's Bill of Rights and | 
| 359 | Responsibilities.-- | 
| 360 | (4)  RIGHTS OF PATIENTS.--Each health care facility or | 
| 361 | provider shall observe the following standards: | 
| 362 | (c)  Financial information and disclosure.-- | 
| 363 | 1.  A patient has the right to be given, upon request, by | 
| 364 | the responsible provider, his or her designee, or a | 
| 365 | representative of the health care facility full information and | 
| 366 | necessary counseling on the availability of known financial | 
| 367 | resources for the patient's health care. | 
| 368 | 2.  A health care provider or a health care facility shall, | 
| 369 | upon request, disclose to each patient who is eligible for | 
| 370 | Medicare, in advance of treatment, whether the health care | 
| 371 | provider or the health care facility in which the patient is | 
| 372 | receiving medical services accepts assignment under Medicare | 
| 373 | reimbursement as payment in full for medical services and | 
| 374 | treatment rendered in the health care provider's office or | 
| 375 | health care facility. | 
| 376 | 3.  A health care provider or a health care facility shall, | 
| 377 | upon request, furnish a person patient, prior to provision of | 
| 378 | medical services, a reasonable estimate of charges for such | 
| 379 | services. Such reasonable estimate shall not preclude the health | 
| 380 | care provider or health care facility from exceeding the | 
| 381 | estimate or making additional charges based on changes in the | 
| 382 | patient's condition or treatment needs. | 
| 383 | 4.  Each licensed facility not operated by the state shall | 
| 384 | make available to the public on its Internet website or by other | 
| 385 | electronic means a description of and a link to the performance | 
| 386 | outcome and financial data that is published by the agency | 
| 387 | pursuant to s. 408.05(3)(l). The facility shall place a notice | 
| 388 | in the reception area that such information is available | 
| 389 | electronically and the website address. The licensed facility | 
| 390 | may indicate that the pricing information is based on a | 
| 391 | compilation of charges for the average patient and that each | 
| 392 | patient's bill may vary from the average depending upon the | 
| 393 | severity of illness and individual resources consumed. The | 
| 394 | licensed facility may also indicate that the price of service is | 
| 395 | negotiable for eligible patients based upon the patient's | 
| 396 | ability to pay. | 
| 397 | 5. 4.A patient has the right to receive a copy of an | 
| 398 | itemized bill upon request. A patient has a right to be given an | 
| 399 | explanation of charges upon request. | 
| 400 | Section 4.  Subsection (1) and paragraph (g) of subsection | 
| 401 | (3) of section 381.734, Florida Statutes, are amended, and | 
| 402 | subsections (4), (5), and (6) are added to said section, to | 
| 403 | read: | 
| 404 | 381.734  Healthy Communities, Healthy People Program.-- | 
| 405 | (1)  The department shall develop and implement the Healthy | 
| 406 | Communities, Healthy People Program, a comprehensive and | 
| 407 | community-based health promotion and wellness program. The | 
| 408 | program shall be designed to reduce major behavioral risk | 
| 409 | factors associated with chronic diseases, including those | 
| 410 | chronic diseases identified in chapter 385, by enhancing the | 
| 411 | knowledge, skills, motivation, and opportunities for | 
| 412 | individuals, organizations, health care providers, small | 
| 413 | businesses, health insurers, and communities to develop and | 
| 414 | maintain healthy lifestyles. | 
| 415 | (3)  The program shall include: | 
| 416 | (g)  The establishment of a comprehensive program to inform | 
| 417 | the public, health care professionals, health insurers, and | 
| 418 | communities about the prevalence of chronic diseases in the | 
| 419 | state; known and potential risks, including social and | 
| 420 | behavioral risks; and behavior changes that would reduce risks. | 
| 421 | (4)  The department shall make available on its Internet | 
| 422 | website, no later than October 1, 2004, and in a hard-copy | 
| 423 | format upon request, a listing of age-specific, disease- | 
| 424 | specific, and community-specific health promotion, preventive | 
| 425 | care, and wellness programs offered and established under the | 
| 426 | Healthy Communities, Healthy People Program. The website shall | 
| 427 | also provide residents with information to identify behavior | 
| 428 | risk factors that lead to diseases that are preventable by | 
| 429 | maintaining a healthy lifestyle. The website shall allow | 
| 430 | consumers to select by county or region disease-specific | 
| 431 | statistical information. | 
| 432 | (5)  The department shall monitor and assess the | 
| 433 | effectiveness of such programs. The department shall submit a | 
| 434 | status report based on this monitoring and assessment to the | 
| 435 | Governor, the Speaker of the House of Representatives, the | 
| 436 | President of the Senate, and the substantive committees of each | 
| 437 | house of the Legislature, with the first annual report due | 
| 438 | January 31, 2005. | 
| 439 | (6)  The Office of Program Policy and Government | 
| 440 | Accountability shall evaluate and report to the Governor, the | 
| 441 | President of the Senate, and the Speaker of the House of | 
| 442 | Representatives, by March 1, 2005, on the effectiveness of the | 
| 443 | department's monitoring and assessment of the program's | 
| 444 | effectiveness. | 
| 445 | Section 5.  Subsection (7) is added to section 395.1041, | 
| 446 | Florida Statutes, to read: | 
| 447 | 395.1041  Access to emergency services and care.-- | 
| 448 | (7)  EMERGENCY ROOM DIVERSION PROGRAMS.--Hospitals may | 
| 449 | develop emergency room diversion programs, including, but not | 
| 450 | limited to, an "Emergency Hotline" which allows patients to help | 
| 451 | determine if emergency department services are appropriate or if | 
| 452 | other health care settings may be more appropriate for care, and | 
| 453 | a "Fast Track" program allowing nonemergency patients to be | 
| 454 | treated at an alternative site. Alternative sites may include | 
| 455 | health care programs funded with local tax revenue and federally | 
| 456 | funded community health centers, county health departments, or | 
| 457 | other nonhospital providers of health care services. The program | 
| 458 | may include provisions for followup care and case management. | 
| 459 | Section 6.  Paragraph (h) is added to subsection (1) of | 
| 460 | section 395.1055, Florida Statutes, to read: | 
| 461 | 395.1055  Rules and enforcement.-- | 
| 462 | (1)  The agency shall adopt rules pursuant to ss. | 
| 463 | 120.536(1) and 120.54 to implement the provisions of this part, | 
| 464 | which shall include reasonable and fair minimum standards for | 
| 465 | ensuring that: | 
| 466 | (h)  Licensed facilities make available on their Internet | 
| 467 | websites, no later than October 1, 2004, and in a hard-copy | 
| 468 | format upon request, a description of and a link to the patient | 
| 469 | charge and performance outcome data collected from licensed | 
| 470 | facilities pursuant to s. 408.061. | 
| 471 | Section 7.  Subsection (7) is added to section 395.1065, | 
| 472 | Florida Statutes, to read: | 
| 473 | 395.1065  Criminal and administrative penalties; | 
| 474 | injunctions; emergency orders; moratorium.-- | 
| 475 | (7)  The agency shall impose a fine of $500 for each | 
| 476 | instance of the facility's failure to provide the information | 
| 477 | required by rules adopted pursuant to s. 395.1055(1)(h). | 
| 478 | Section 8.  Subsections (1), (2), and (3) of section | 
| 479 | 395.301, Florida Statutes, are amended, and subsections (7), | 
| 480 | (8), (9), and (10) are added to said section, to read: | 
| 481 | 395.301  Itemized patient bill; form and content prescribed | 
| 482 | by the agency.-- | 
| 483 | (1)  A licensed facility not operated by the state shall | 
| 484 | notify each patient during admission and at discharge of his or | 
| 485 | her right to receive an itemized bill upon request. Within 7 | 
| 486 | days following the patient's discharge or release from a | 
| 487 | licensed facility not operated by the state, or within 7 days | 
| 488 | after the earliest date at which the loss or expense from the | 
| 489 | service may be determined,the licensed facility providing the | 
| 490 | service shall, upon request, submit to the patient, or to the | 
| 491 | patient's survivor or legal guardian as may be appropriate, an | 
| 492 | itemized statement detailing in language comprehensible to an | 
| 493 | ordinary layperson the specific nature of charges or expenses | 
| 494 | incurred by the patient, which in the initial billing shall | 
| 495 | contain a statement of specific services received and expenses | 
| 496 | incurred for such items of service, enumerating in detail the | 
| 497 | constituent components of the services received within each | 
| 498 | department of the licensed facility and including unit price | 
| 499 | data on rates charged by the licensed facility, as prescribed by | 
| 500 | the agency. | 
| 501 | (2)(a)  Each such statement submitted pursuant to this | 
| 502 | section: | 
| 503 | 1. (a)May not include charges of hospital-based physicians | 
| 504 | if billed separately. | 
| 505 | 2. (b)May not include any generalized category of expenses | 
| 506 | such as "other" or "miscellaneous" or similar categories. | 
| 507 | 3. (c)Shall list drugs by brand or generic name and not | 
| 508 | refer to drug code numbers when referring to drugs of any sort. | 
| 509 | 4. (d)Shall specifically identify therapy treatment as to | 
| 510 | the date, type, and length of treatment when therapy treatment | 
| 511 | is a part of the statement. | 
| 512 | (b)  Any person receiving a statement pursuant to this | 
| 513 | section shall be fully and accurately informed as to each charge | 
| 514 | and service provided by the institution preparing the statement. | 
| 515 | (3)  On each suchitemized statement submitted pursuant to | 
| 516 | subsection (1) there shall appear the words "A FOR-PROFIT (or | 
| 517 | NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL | 
| 518 | CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially | 
| 519 | similar words sufficient to identify clearly and plainly the | 
| 520 | ownership status of the licensed facility. Each itemized | 
| 521 | statement must prominently display the phone number of the | 
| 522 | medical facility's patient liaison who is responsible for | 
| 523 | expediting the resolution of any billing dispute between the | 
| 524 | patient, or his or her representative, and the billing | 
| 525 | department. | 
| 526 | (7)  Each licensed facility not operated by the state shall | 
| 527 | provide, prior to provision of any nonemergency medical | 
| 528 | services, a written good-faith estimate of reasonably | 
| 529 | anticipated charges for the facility to treat the patient's | 
| 530 | condition upon written request of a prospective patient. The | 
| 531 | estimate shall be provided to the prospective patient within 7 | 
| 532 | business days after the receipt of the request. The estimate may | 
| 533 | be the average charges for that diagnosis related group or the | 
| 534 | average charges for that procedure. Upon request, the facility | 
| 535 | shall notify the patient of any revision to the good-faith | 
| 536 | estimate. Such estimate shall not preclude the actual charges | 
| 537 | from exceeding the estimate. The facility shall place a notice | 
| 538 | in the reception area that such information is available. | 
| 539 | Failure to provide the estimate within the provisions | 
| 540 | established pursuant to this section shall result in a fine of | 
| 541 | $500 for each instance of the facility's failure to provide the | 
| 542 | requested information. | 
| 543 | (8)  A licensed facility shall make available to a patient | 
| 544 | all records necessary for verification of the accuracy of the | 
| 545 | patient's bill within 30 business days after the request for | 
| 546 | such records. The verification information must be made | 
| 547 | available in the facility's offices. Such records shall be | 
| 548 | available to the patient prior to and after payment of the bill | 
| 549 | or claim. The facility may not charge the patient for making | 
| 550 | such verification records available; however, the facility may | 
| 551 | charge its usual fee for providing copies of records as | 
| 552 | specified in s. 395.3025. | 
| 553 | (9)  Each facility shall establish a method for reviewing | 
| 554 | and responding to questions from patients concerning the | 
| 555 | patient's itemized bill. Such response shall be provided within | 
| 556 | 30 days after the date a question is received. If the patient is | 
| 557 | not satisfied with the response, the facility must provide the | 
| 558 | patient with the address of the agency to which the issue may be | 
| 559 | sent for review. | 
| 560 | (10)  Each licensed facility shall make available on its | 
| 561 | Internet website a link to the performance outcome and financial | 
| 562 | data that is published by the Agency for Health Care | 
| 563 | Administration pursuant to s. 408.05(3)(l). The facility shall | 
| 564 | place a notice in the reception area that the information is | 
| 565 | available electronically and the facility's Internet website | 
| 566 | address. | 
| 567 | Section 9.  Subsection (1) of section 408.061, Florida | 
| 568 | Statutes, is amended to read: | 
| 569 | 408.061  Data collection; uniform systems of financial | 
| 570 | reporting; information relating to physician charges; | 
| 571 | confidential information; immunity.-- | 
| 572 | (1)  The agency shall mayrequire the submission by health | 
| 573 | care facilities, health care providers, and health insurers of | 
| 574 | data necessary to carry out the agency's duties. Specifications | 
| 575 | for data to be collected under this section shall be developed | 
| 576 | by the agency with the assistance of technical advisory panels | 
| 577 | including representatives of affected entities, consumers, | 
| 578 | purchasers, and such other interested parties as may be | 
| 579 | determined by the agency. | 
| 580 | (a)  Data to besubmitted by health care facilities, | 
| 581 | including the facilities as defined in chapter 395, shall may | 
| 582 | include, but are not limited to: case-mix data, patient | 
| 583 | admission and ordischarge data, hospital emergency department | 
| 584 | data which shall include the number of patients treated in the | 
| 585 | emergency department of a licensed hospital reported by patient | 
| 586 | acuity level, data on hospital-acquired infections as specified | 
| 587 | by rule, data on complications as specified by rule, data on | 
| 588 | readmissions as specified by rule, with patient and provider- | 
| 589 | specific identifiers included, actual charge data by diagnostic | 
| 590 | groups, financial data, accounting data, operating expenses, | 
| 591 | expenses incurred for rendering services to patients who cannot | 
| 592 | or do not pay, interest charges, depreciation expenses based on | 
| 593 | the expected useful life of the property and equipment involved, | 
| 594 | and demographic data. The agency shall adopt nationally | 
| 595 | recognized risk adjustment methodologies or software consistent | 
| 596 | with the standards of the Agency for Healthcare Research and | 
| 597 | Quality and as selected by the agency for all data submitted as | 
| 598 | required by this section. Data may be obtained from documents | 
| 599 | such as, but not limited to: leases, contracts, debt | 
| 600 | instruments, itemized patient bills, medical record abstracts, | 
| 601 | and related diagnostic information. Reported data elements shall | 
| 602 | be reported electronically in accordance with Rule 59E-7.012, | 
| 603 | Florida Administrative Code. Data submitted shall be certified | 
| 604 | by the chief executive officer or an appropriate and duly | 
| 605 | authorized representative or employee of the licensed facility | 
| 606 | that the information submitted is true and accurate. | 
| 607 | (b)  Data to be submitted by health care providers may | 
| 608 | include, but are not limited to: Medicare and Medicaid | 
| 609 | participation, types of services offered to patients, amount of | 
| 610 | revenue and expenses of the health care provider, and such other | 
| 611 | data which are reasonably necessary to study utilization | 
| 612 | patterns. Data submitted shall be certified by the appropriate | 
| 613 | duly authorized representative or employee of the health care | 
| 614 | provider that the information submitted is true and accurate. | 
| 615 | (c)  Data to be submitted by health insurers may include, | 
| 616 | but are not limited to: claims, premium, administration, and | 
| 617 | financial information. Data submitted shall be certified by the | 
| 618 | chief financial officer, an appropriate and duly authorized | 
| 619 | representative, or an employee of the insurer that the | 
| 620 | information submitted is true and accurate. | 
| 621 | (d)  Data required to be submitted by health care | 
| 622 | facilities, health care providers, or health insurers shall not | 
| 623 | include specific provider contract reimbursement information. | 
| 624 | However, such specific provider reimbursement data shall be | 
| 625 | reasonably available for onsite inspection by the agency as is | 
| 626 | necessary to carry out the agency's regulatory duties. Any such | 
| 627 | data obtained by the agency as a result of onsite inspections | 
| 628 | may not be used by the state for purposes of direct provider | 
| 629 | contracting and are confidential and exempt from the provisions | 
| 630 | of s. 119.07(1) and s. 24(a), Art. I of the State Constitution. | 
| 631 | (e)  A requirement to submit data shall be adopted by rule | 
| 632 | if the submission of data is being required of all members of | 
| 633 | any type of health care facility, health care provider, or | 
| 634 | health insurer. Rules are not required, however, for the | 
| 635 | submission of data for a special study mandated by the | 
| 636 | Legislature or when information is being requested for a single | 
| 637 | health care facility, health care provider, or health insurer. | 
| 638 | Section 10.  Subsections (1) and (4) of section 408.062, | 
| 639 | Florida Statutes, are amended, and subsection (5) is added to | 
| 640 | said section, to read: | 
| 641 | 408.062  Research, analyses, studies, and reports.-- | 
| 642 | (1)  The agency shall have the authority toconduct | 
| 643 | research, analyses, and studies relating to health care costs | 
| 644 | and access to and quality of health care services as access and | 
| 645 | quality are affected by changes in health care costs. Such | 
| 646 | research, analyses, and studies shall include, but not be | 
| 647 | limited to , research and analysis relating to: | 
| 648 | (a)  The financial status of any health care facility or | 
| 649 | facilities subject to the provisions of this chapter. | 
| 650 | (b)  The impact of uncompensated charity care on health | 
| 651 | care facilities and health care providers. | 
| 652 | (c)  The state's role in assisting to fund indigent care. | 
| 653 | (d)  In conjunction with the Office of Insurance | 
| 654 | Regulation, the availability and affordability of health | 
| 655 | insurance for small businesses. | 
| 656 | (e)  Total health care expenditures in the state according | 
| 657 | to the sources of payment and the type of expenditure. | 
| 658 | (f)  The quality of health services, using techniques such | 
| 659 | as small area analysis, severity adjustments, and risk-adjusted | 
| 660 | mortality rates. | 
| 661 | (g)  The development of physician information payment | 
| 662 | systems which are capable of providing data for health care | 
| 663 | consumers taking into account the amount of resources consumed, | 
| 664 | including such information at licensed facilities as defined in | 
| 665 | chapter 395, and the outcomes produced in the delivery of care. | 
| 666 | (h)  The collection of a statistically valid sample of data | 
| 667 | on the retail prices charged by pharmacies for the 50 most | 
| 668 | frequently prescribed medicines from any pharmacy licensed by | 
| 669 | this state as a special study authorized by the Legislature to | 
| 670 | be performed by the agency quarterly. If the drug is available | 
| 671 | generically, price data shall be reported for the generic drug | 
| 672 | and price data of a brand-named drug for which the generic drug | 
| 673 | is the equivalent shall be reported. The agency shall make | 
| 674 | available on its Internet website for each pharmacy, no later | 
| 675 | than October 1, 2005, drug prices for a 30-day supply at a | 
| 676 | standard dose. The data collected shall be reported for each | 
| 677 | drug by pharmacy and by metropolitan statistical area or region | 
| 678 | and updated quarterly The impact of subacute admissions on | 
| 679 | hospital revenues and expenses for purposes of calculating | 
| 680 | adjusted admissions as defined in s. 408.07. | 
| 681 | (i)  The use of emergency department services by patient | 
| 682 | acuity level and the implication of increasing hospital cost by | 
| 683 | providing nonurgent care in emergency departments. The agency | 
| 684 | shall submit an annual report based on this monitoring and | 
| 685 | assessment to the Governor, the Speaker of the House of | 
| 686 | Representatives, the President of the Senate, and the | 
| 687 | substantive legislative committees with the first report due | 
| 688 | January 1, 2006. | 
| 689 | (j)  The making available on its Internet website no later | 
| 690 | than October 1, 2004, and in a hard-copy format upon request, of | 
| 691 | patient charge, volumes, length of stay, and performance outcome | 
| 692 | indicators collected from health care facilities pursuant to s. | 
| 693 | 408.061(1)(a) for specific medical conditions, surgeries, and | 
| 694 | procedures provided in inpatient and outpatient facilities as | 
| 695 | determined by the agency. In making the determination of | 
| 696 | specific medical conditions, surgeries, and procedures to | 
| 697 | include, the agency shall consider such factors as volume, | 
| 698 | severity of the illness, urgency of admission, individual and | 
| 699 | societal costs, and whether the condition is acute or chronic. | 
| 700 | Performance outcome indicators shall be risk adjusted or | 
| 701 | severity adjusted, as applicable, using nationally recognized | 
| 702 | risk adjustment methodologies or software consistent with the | 
| 703 | standards of the Agency for Healthcare Research and Quality and | 
| 704 | as selected by the agency. The website shall also provide an | 
| 705 | interactive search that allows consumers to view and compare the | 
| 706 | information for specific facilities, a map that allows consumers | 
| 707 | to select a county or region, definitions of all of the data, | 
| 708 | descriptions of each procedure, and an explanation about why the | 
| 709 | data may differ from facility to facility. Such public data | 
| 710 | shall be updated quarterly. The agency shall submit an annual | 
| 711 | status report on the collection of data and publication of | 
| 712 | performance outcome indicators to the Governor, the Speaker of | 
| 713 | the House of Representatives, the President of the Senate, and | 
| 714 | the substantive legislative committees with the first status | 
| 715 | report due January 1, 2005. | 
| 716 | (4)(a)  The agency shall mayconduct data-based studies and | 
| 717 | evaluations and make recommendations to the Legislature and the | 
| 718 | Governor concerning exemptions, the effectiveness of limitations | 
| 719 | of referrals, restrictions on investment interests and | 
| 720 | compensation arrangements, and the effectiveness of public | 
| 721 | disclosure. Such analysis shall mayinclude, but need not be | 
| 722 | limited to, utilization of services, cost of care, quality of | 
| 723 | care, and access to care. The agency may require the submission | 
| 724 | of data necessary to carry out this duty, which may include, but | 
| 725 | need not be limited to, data concerning ownership, Medicare and | 
| 726 | Medicaid, charity care, types of services offered to patients, | 
| 727 | revenues and expenses, patient-encounter data, and other data | 
| 728 | reasonably necessary to study utilization patterns and the | 
| 729 | impact of health care provider ownership interests in health- | 
| 730 | care-related entities on the cost, quality, and accessibility of | 
| 731 | health care. | 
| 732 | (b)  The agency may collect such data from any health | 
| 733 | facility or licensed health care provider as a special study. | 
| 734 | (5)  The agency shall develop and implement a strategy for | 
| 735 | the adoption and use of electronic health records. The agency | 
| 736 | may develop rules to facilitate the functionality and protect | 
| 737 | the confidentiality of electronic health records. The agency | 
| 738 | shall report to the Governor, the Speaker of the House of | 
| 739 | Representatives, and the President of the Senate on legislative | 
| 740 | recommendations to protect the confidentiality of electronic | 
| 741 | health records. | 
| 742 | Section 11.  Paragraph (l) is added to subsection (3) of | 
| 743 | section 408.05, Florida Statutes, to read: | 
| 744 | 408.05  State Center for Health Statistics.-- | 
| 745 | (3)  COMPREHENSIVE HEALTH INFORMATION SYSTEM.--In order to | 
| 746 | produce comparable and uniform health information and | 
| 747 | statistics, the agency shall perform the following functions: | 
| 748 | (l)  Develop, in conjunction with the State Comprehensive | 
| 749 | Health Information System Advisory Council, and implement a | 
| 750 | long-range plan for making available performance outcome and | 
| 751 | financial data that will allow consumers to compare health care | 
| 752 | services. The performance outcomes and financial data the agency | 
| 753 | must make available shall include, but is not limited to, | 
| 754 | pharmaceuticals, physicians, health care facilities, and health | 
| 755 | plans and managed care entities. The agency shall submit the | 
| 756 | initial plan to the Governor, the President of the Senate, and | 
| 757 | the Speaker of the House of Representatives by March 1, 2005, | 
| 758 | and shall update the plan and report on the status of its | 
| 759 | implementation annually thereafter. The agency shall also make | 
| 760 | the plan and status report available to the public on its | 
| 761 | Internet website. As part of the plan, the agency shall identify | 
| 762 | the process and timeframes for implementation, any barriers to | 
| 763 | implementation, and recommendations of changes in the law that | 
| 764 | may be enacted by the Legislature to eliminate the barriers. As | 
| 765 | preliminary elements of the plan, the agency shall: | 
| 766 | 1.  Make available performance outcome and patient charge | 
| 767 | data collected from health care facilities pursuant to s. | 
| 768 | 408.061(1)(a) and (2). The agency shall determine which | 
| 769 | conditions and procedures, performance outcomes, and patient | 
| 770 | charge data to disclose based upon input from the council. When | 
| 771 | determining which conditions and procedures are to be disclosed, | 
| 772 | the council and the agency shall consider variation in costs, | 
| 773 | variation in outcomes, and magnitude of variations and other | 
| 774 | relevant information. When determining which performance | 
| 775 | outcomes to disclose, the agency: | 
| 776 | a.  Shall consider such factors as volume of cases; average | 
| 777 | patient charges; average length of stay; complication rates; | 
| 778 | mortality rates; and infection rates, among others, which shall | 
| 779 | be adjusted for case mix and severity, if applicable. | 
| 780 | b.  May consider such additional measures that are adopted | 
| 781 | by the Centers for Medicare and Medicaid Studies, National | 
| 782 | Quality Forum, the Joint Commission on Accreditation of | 
| 783 | Healthcare Organizations, the Agency for Healthcare Research and | 
| 784 | Quality, or a similar national entity that establishes standards | 
| 785 | to measure the performance of health care providers, or by other | 
| 786 | states. | 
| 787 | 
 | 
| 788 | When determining which patient charge data to disclose, the | 
| 789 | agency shall consider such measures as average charge, average | 
| 790 | net revenue per adjusted patient day, average cost per adjusted | 
| 791 | patient day, and average cost per admission, among others. | 
| 792 | 2.  Make available performance measures, benefit design, | 
| 793 | and premium cost data from health plans licensed pursuant to | 
| 794 | chapter 627 or chapter 641. The agency shall determine which | 
| 795 | performance outcome and member and subscriber cost data to | 
| 796 | disclose, based upon input from the council. When determining | 
| 797 | which data to disclose, the agency shall consider information | 
| 798 | that may be required by either individual or group purchasers to | 
| 799 | assess the value of the product, which may include membership | 
| 800 | satisfaction, quality of care, current enrollment or membership, | 
| 801 | coverage areas, accreditation status, premium costs, plan costs, | 
| 802 | premium increases, range of benefits, copayments and | 
| 803 | deductibles, accuracy and speed of claims payment, credentials | 
| 804 | of physicians, number of providers, names of network providers, | 
| 805 | and hospitals in the network. Health plans shall make available | 
| 806 | to the agency any such data or information that is not currently | 
| 807 | reported to the agency or the office. | 
| 808 | 3.  Determine the method and format for public disclosure | 
| 809 | of data reported pursuant to this paragraph. The agency shall | 
| 810 | make its determination based upon input from the Comprehensive | 
| 811 | Health Information System Advisory Council. At a minimum, the | 
| 812 | data shall be made available on the agency's Internet website in | 
| 813 | a manner that allows consumers to conduct an interactive search | 
| 814 | that allows them to view and compare the information for | 
| 815 | specific providers. The website must include such additional | 
| 816 | information as is determined necessary to ensure that the | 
| 817 | website enhances informed decision making among consumers and | 
| 818 | health care purchasers, which shall include, at a minimum, | 
| 819 | appropriate guidance on how to use the data and an explanation | 
| 820 | of why the data may vary from provider to provider. The data | 
| 821 | specified in subparagraph 1. shall be released no later than | 
| 822 | March 1, 2005. The data specified in subparagraph 2. shall be | 
| 823 | released no later than March 1, 2006. | 
| 824 | Section 12.  Subsection (3) of section 409.9066, Florida | 
| 825 | Statutes, is amended to read: | 
| 826 | 409.9066  Medicare prescription discount program.-- | 
| 827 | (3)  The Agency for Health Care Administration shall | 
| 828 | publish, on a free website available to the public, the most | 
| 829 | recent average wholesale prices for the 200 drugs most | 
| 830 | frequently dispensed to the elderlyand, to the extent possible, | 
| 831 | shall provide a mechanism that consumers may use to calculate | 
| 832 | the retail price and the price that should be paid after the | 
| 833 | discount required in subsection (1) is applied. The agency shall | 
| 834 | provide retail information by geographic area and retail | 
| 835 | information by provider within geographical areas. | 
| 836 | Section 13.  Section 408.7056, Florida Statutes, is amended | 
| 837 | to read: | 
| 838 | 408.7056 Statewide Provider andSubscriber Assistance | 
| 839 | Program.-- | 
| 840 | (1)  As used in this section, the term: | 
| 841 | (a)  "Agency" means the Agency for Health Care | 
| 842 | Administration. | 
| 843 | (b)  "Department" means the Department of Financial | 
| 844 | Services. | 
| 845 | (c)  "Grievance procedure" means an established set of | 
| 846 | rules that specify a process for appeal of an organizational | 
| 847 | decision. | 
| 848 | (d)  "Health care provider" or "provider" means a state- | 
| 849 | licensed or state-authorized facility, a facility principally | 
| 850 | supported by a local government or by funds from a charitable | 
| 851 | organization that holds a current exemption from federal income | 
| 852 | tax under s. 501(c)(3) of the Internal Revenue Code, a licensed | 
| 853 | practitioner, a county health department established under part | 
| 854 | I of chapter 154, a prescribed pediatric extended care center | 
| 855 | defined in s. 400.902, a federally supported primary care | 
| 856 | program such as a migrant health center or a community health | 
| 857 | center authorized under s. 329 or s. 330 of the United States | 
| 858 | Public Health Services Act that delivers health care services to | 
| 859 | individuals, or a community facility that receives funds from | 
| 860 | the state under the Community Alcohol, Drug Abuse, and Mental | 
| 861 | Health Services Act and provides mental health services to | 
| 862 | individuals. | 
| 863 | (e)  "Managed care entity" means a health maintenance | 
| 864 | organization or a prepaid health clinic certified under chapter | 
| 865 | 641, a prepaid health plan authorized under s. 409.912, or an | 
| 866 | exclusive provider organization certified under s. 627.6472. | 
| 867 | (f)  "Office" means the Office of Insurance Regulation of | 
| 868 | the Financial Services Commission. | 
| 869 | (g)  "Panel" means a statewide provider andsubscriber | 
| 870 | assistance panel selected as provided in subsection (11). | 
| 871 | (2)  The agency shall adopt and implement a program to | 
| 872 | provide assistance to subscribers and providers, including those | 
| 873 | whose grievances are not resolved by the managed care entity to | 
| 874 | the satisfaction of the subscriber or provider. The program | 
| 875 | shall consist of one or more panels that meet as often as | 
| 876 | necessary to timely review, consider, and hear grievances and | 
| 877 | recommend to the agency or the office any actions that should be | 
| 878 | taken concerning individual cases heard by the panel. The panel | 
| 879 | shall hear every grievance filed by subscribers and providerson | 
| 880 | behalf of subscribers, unless the grievance: | 
| 881 | (a)  Relates to a managed care entity's refusal to accept a | 
| 882 | provider into its network of providers; | 
| 883 | (b)  Is part of an internal grievance in a Medicare managed | 
| 884 | care entity or a reconsideration appeal through the Medicare | 
| 885 | appeals process which does not involve a quality of care issue; | 
| 886 | (c)  Is related to a health plan not regulated by the state | 
| 887 | such as an administrative services organization, third-party | 
| 888 | administrator, or federal employee health benefit program; | 
| 889 | (d)  Is related to appeals by in-plan suppliers and | 
| 890 | providers, unless related to quality of care provided by the | 
| 891 | plan; | 
| 892 | (e)  Is part of a Medicaid fair hearing pursued under 42 | 
| 893 | C.F.R. ss. 431.220 et seq.; | 
| 894 | (f)  Is the basis for an action pending in state or federal | 
| 895 | court; | 
| 896 | (g)  Is related to an appeal by nonparticipating providers, | 
| 897 | unless related to the quality of care provided to a subscriber | 
| 898 | by the managed care entity and the provider is involved in the | 
| 899 | care provided to the subscriber; | 
| 900 | (h)  Was filed before the subscriber or providercompleted | 
| 901 | the entire internal grievance procedure of the managed care | 
| 902 | entity, the managed care entity has complied with its timeframes | 
| 903 | for completing the internal grievance procedure, and the | 
| 904 | circumstances described in subsection (6) do not apply; | 
| 905 | (i)  Has been resolved to the satisfaction of the | 
| 906 | subscriber or providerwho filed the grievance, unless the | 
| 907 | managed care entity's initial action is egregious or may be | 
| 908 | indicative of a pattern of inappropriate behavior; | 
| 909 | (j)  Is limited to seeking damages for pain and suffering, | 
| 910 | lost wages, or other incidental expenses, including accrued | 
| 911 | interest on unpaid balances, court costs, and transportation | 
| 912 | costs associated with a grievance procedure; | 
| 913 | (k)  Is limited to issues involving conduct of a health | 
| 914 | care provider or facility, staff member, or employee of a | 
| 915 | managed care entity which constitute grounds for disciplinary | 
| 916 | action by the appropriate professional licensing board and is | 
| 917 | not indicative of a pattern of inappropriate behavior, and the | 
| 918 | agency, office, or department has reported these grievances to | 
| 919 | the appropriate professional licensing board or to the health | 
| 920 | facility regulation section of the agency for possible | 
| 921 | investigation; or | 
| 922 | (l)  Is withdrawn by the subscriber or provider. Failure of | 
| 923 | the subscriber or the providerto attend the hearing shall be | 
| 924 | considered a withdrawal of the grievance; or | 
| 925 | (3)  The agency shall review all grievances within 60 days | 
| 926 | after receipt and make a determination whether the grievance | 
| 927 | shall be heard. Once the agency notifies the panel, the | 
| 928 | subscriber or provider, and the managed care entity that a | 
| 929 | grievance will be heard by the panel, the panel shall hear the | 
| 930 | grievance either in the network area or by teleconference no | 
| 931 | later than 120 days after the date the grievance was filed. The | 
| 932 | agency shall notify the parties, in writing, by facsimile | 
| 933 | transmission, or by phone, of the time and place of the hearing. | 
| 934 | The panel may take testimony under oath, request certified | 
| 935 | copies of documents, and take similar actions to collect | 
| 936 | information and documentation that will assist the panel in | 
| 937 | making findings of fact and a recommendation. The panel shall | 
| 938 | issue a written recommendation, supported by findings of fact, | 
| 939 | to the provider orsubscriber, to the managed care entity, and | 
| 940 | to the agency or the office no later than 15 working days after | 
| 941 | hearing the grievance. If at the hearing the panel requests | 
| 942 | additional documentation or additional records, the time for | 
| 943 | issuing a recommendation is tolled until the information or | 
| 944 | documentation requested has been provided to the panel. The | 
| 945 | proceedings of the panel are not subject to chapter 120. | 
| 946 | (4)  If, upon receiving a proper patient authorization | 
| 947 | along with a properly filed grievance, the agency requests | 
| 948 | medicalrecords from a health care provider or managed care | 
| 949 | entity, the health care provider or managed care entity that has | 
| 950 | custody of the records has 10 days to provide the records to the | 
| 951 | agency. Records include medical records, communication logs | 
| 952 | associated with the grievance both to and from the subscriber, | 
| 953 | and contracts. Failure to provide requested medicalrecords may | 
| 954 | result in the imposition of a fine of up to $500. Each day that | 
| 955 | records are not produced is considered a separate violation. | 
| 956 | (5)  Grievances that the agency determines pose an | 
| 957 | immediate and serious threat to a subscriber's health must be | 
| 958 | given priority over other grievances. The panel may meet at the | 
| 959 | call of the chair to hear the grievances as quickly as possible | 
| 960 | but no later than 45 days after the date the grievance is filed, | 
| 961 | unless the panel receives a waiver of the time requirement from | 
| 962 | the subscriber. The panel shall issue a written recommendation, | 
| 963 | supported by findings of fact, to the office or the agency | 
| 964 | within 10 days after hearing the expedited grievance. | 
| 965 | (6)  When the agency determines that the life of a | 
| 966 | subscriber is in imminent and emergent jeopardy, the chair of | 
| 967 | the panel may convene an emergency hearing, within 24 hours | 
| 968 | after notification to the managed care entity and to the | 
| 969 | subscriber, to hear the grievance. The grievance must be heard | 
| 970 | notwithstanding that the subscriber has not completed the | 
| 971 | internal grievance procedure of the managed care entity. The | 
| 972 | panel shall, upon hearing the grievance, issue a written | 
| 973 | emergency recommendation, supported by findings of fact, to the | 
| 974 | managed care entity, to the subscriber, and to the agency or the | 
| 975 | office for the purpose of deferring the imminent and emergent | 
| 976 | jeopardy to the subscriber's life. Within 24 hours after receipt | 
| 977 | of the panel's emergency recommendation, the agency or office | 
| 978 | may issue an emergency order to the managed care entity. An | 
| 979 | emergency order remains in force until: | 
| 980 | (a)  The grievance has been resolved by the managed care | 
| 981 | entity; | 
| 982 | (b)  Medical intervention is no longer necessary; or | 
| 983 | (c)  The panel has conducted a full hearing under | 
| 984 | subsection (3) and issued a recommendation to the agency or the | 
| 985 | office, and the agency or office has issued a final order. | 
| 986 | (7)  After hearing a grievance, the panel shall make a | 
| 987 | recommendation to the agency or the office which may include | 
| 988 | specific actions the managed care entity must take to comply | 
| 989 | with state laws or rules regulating managed care entities. | 
| 990 | (8)  A managed care entity, subscriber, or provider that is | 
| 991 | affected by a panel recommendation may within 10 days after | 
| 992 | receipt of the panel's recommendation, or 72 hours after receipt | 
| 993 | of a recommendation in an expedited grievance, furnish to the | 
| 994 | agency or office written evidence in opposition to the | 
| 995 | recommendation or findings of fact of the panel. | 
| 996 | (9)  No later than 30 days after the issuance of the | 
| 997 | panel's recommendation and, for an expedited grievance, no later | 
| 998 | than 10 days after the issuance of the panel's recommendation, | 
| 999 | the agency or the office may adopt the panel's recommendation or | 
| 1000 | findings of fact in a proposed order or an emergency order, as | 
| 1001 | provided in chapter 120, which it shall issue to the managed | 
| 1002 | care entity. The agency or office may issue a proposed order or | 
| 1003 | an emergency order, as provided in chapter 120, imposing fines | 
| 1004 | or sanctions, including those contained in ss. 641.25 and | 
| 1005 | 641.52. The agency or the office may reject all or part of the | 
| 1006 | panel's recommendation. All fines collected under this | 
| 1007 | subsection must be deposited into the Health Care Trust Fund. | 
| 1008 | (10)  In determining any fine or sanction to be imposed, | 
| 1009 | the agency and the office may consider the following factors: | 
| 1010 | (a)  The severity of the noncompliance, including the | 
| 1011 | probability that death or serious harm to the health or safety | 
| 1012 | of the subscriber will result or has resulted, the severity of | 
| 1013 | the actual or potential harm, and the extent to which provisions | 
| 1014 | of chapter 641 were violated. | 
| 1015 | (b)  Actions taken by the managed care entity to resolve or | 
| 1016 | remedy any quality-of-care grievance. | 
| 1017 | (c)  Any previous incidents of noncompliance by the managed | 
| 1018 | care entity. | 
| 1019 | (d)  Any other relevant factors the agency or office | 
| 1020 | considers appropriate in a particular grievance. | 
| 1021 | (11)(a)  The panel shall consist of the Insurance Consumer | 
| 1022 | Advocate, or designee thereof, established by s. 627.0613; at | 
| 1023 | least two members employed by the agency and at least two | 
| 1024 | members employed by the department, chosen by their respective | 
| 1025 | agencies; a consumer appointed by the Governor; a physician | 
| 1026 | appointed by the Governor, as a standing member; and, if | 
| 1027 | necessary, physicians who have expertise relevant to the case to | 
| 1028 | be heard, on a rotating basis. The agency may contract with a | 
| 1029 | medical director, anda primary care physician, or both, who | 
| 1030 | shall provide additional technical expertise to the panel but | 
| 1031 | shall not be voting members of the panel. The medical director | 
| 1032 | shall be selected from a health maintenance organization with a | 
| 1033 | current certificate of authority to operate in Florida. | 
| 1034 | (b)  A majority of those panel members required under | 
| 1035 | paragraph (a) shall constitute a quorum for any meeting or | 
| 1036 | hearing of the panel. A grievance may not be heard or voted upon | 
| 1037 | at any panel meeting or hearing unless a quorum is present, | 
| 1038 | except that a minority of the panel may adjourn a meeting or | 
| 1039 | hearing until a quorum is present. A panel convened for the | 
| 1040 | purpose of hearing a subscriber's grievance in accordance with | 
| 1041 | subsections (2) and (3) shall not consist of more than 11 | 
| 1042 | members. | 
| 1043 | (12)  Every managed care entity shall submit a quarterly | 
| 1044 | report to the agency, the office, and the department listing the | 
| 1045 | number and the nature of all subscribers' and providers' | 
| 1046 | grievances which have not been resolved to the satisfaction of | 
| 1047 | the subscriber or provider after the subscriber or provider | 
| 1048 | follows the entire internal grievance procedure of the managed | 
| 1049 | care entity. The agency shall notify all subscribers and | 
| 1050 | providers included in the quarterly reports of their right to | 
| 1051 | file an unresolved grievance with the panel. | 
| 1052 | (13)  A proposed order issued by the agency or office which | 
| 1053 | only requires the managed care entity to take a specific action | 
| 1054 | under subsection (7) is subject to a summary hearing in | 
| 1055 | accordance with s. 120.574, unless all of the parties agree | 
| 1056 | otherwise. If the managed care entity does not prevail at the | 
| 1057 | hearing, the managed care entity must pay reasonable costs and | 
| 1058 | attorney's fees of the agency or the office incurred in that | 
| 1059 | proceeding. | 
| 1060 | (14)(a)  Any information that identifies a subscriber which | 
| 1061 | is held by the panel, agency, or department pursuant to this | 
| 1062 | section is confidential and exempt from the provisions of s. | 
| 1063 | 119.07(1) and s. 24(a), Art. I of the State Constitution. | 
| 1064 | However, at the request of a subscriber or managed care entity | 
| 1065 | involved in a grievance procedure, the panel, agency, or | 
| 1066 | department shall release information identifying the subscriber | 
| 1067 | involved in the grievance procedure to the requesting subscriber | 
| 1068 | or managed care entity. | 
| 1069 | (b)  Meetings of the panel shall be open to the public | 
| 1070 | unless the provider or subscriber whose grievance will be heard | 
| 1071 | requests a closed meeting or the agency or the department | 
| 1072 | determines that information which discloses the subscriber's | 
| 1073 | medical treatment or history or information relating to internal | 
| 1074 | risk management programs as defined in s. 641.55(5)(c), (6), and | 
| 1075 | (8) may be revealed at the panel meeting, in which case that | 
| 1076 | portion of the meeting during which a subscriber's medical | 
| 1077 | treatment or history or internal risk management program | 
| 1078 | information is discussed shall be exempt from the provisions of | 
| 1079 | s. 286.011 and s. 24(b), Art. I of the State Constitution. All | 
| 1080 | closed meetings shall be recorded by a certified court reporter. | 
| 1081 | Section 14.  Paragraph (c) of subsection (4) of section | 
| 1082 | 641.3154, Florida Statutes, is amended to read: | 
| 1083 | 641.3154  Organization liability; provider billing | 
| 1084 | prohibited.-- | 
| 1085 | (4)  A provider or any representative of a provider, | 
| 1086 | regardless of whether the provider is under contract with the | 
| 1087 | health maintenance organization, may not collect or attempt to | 
| 1088 | collect money from, maintain any action at law against, or | 
| 1089 | report to a credit agency a subscriber of an organization for | 
| 1090 | payment of services for which the organization is liable, if the | 
| 1091 | provider in good faith knows or should know that the | 
| 1092 | organization is liable. This prohibition applies during the | 
| 1093 | pendency of any claim for payment made by the provider to the | 
| 1094 | organization for payment of the services and any legal | 
| 1095 | proceedings or dispute resolution process to determine whether | 
| 1096 | the organization is liable for the services if the provider is | 
| 1097 | informed that such proceedings are taking place. It is presumed | 
| 1098 | that a provider does not know and should not know that an | 
| 1099 | organization is liable unless: | 
| 1100 | (c)  The office or agency makes a final determination that | 
| 1101 | the organization is required to pay for such services subsequent | 
| 1102 | to a recommendation made by the Statewide Provider and | 
| 1103 | Subscriber Assistance Panel pursuant to s. 408.7056; or | 
| 1104 | Section 15.  Subsection (1), paragraphs (b) and (e) of | 
| 1105 | subsection (3), paragraph (d) of subsection (4), subsection (5), | 
| 1106 | paragraph (g) of subsection (6), and subsections (9), (10), and | 
| 1107 | (11) of section 641.511, Florida Statutes, are amended to read: | 
| 1108 | 641.511  Subscriber grievance reporting and resolution | 
| 1109 | requirements.-- | 
| 1110 | (1)  Every organization must have a grievance procedure | 
| 1111 | available to its subscribers for the purpose of addressing | 
| 1112 | complaints and grievances. Every organization must notify its | 
| 1113 | subscribers that a subscriber must submit a grievance within 1 | 
| 1114 | year after the date of occurrence of the action that initiated | 
| 1115 | the grievance, and may submit the grievance for review to the | 
| 1116 | Statewide Provider andSubscriber Assistance Program panel as | 
| 1117 | provided in s. 408.7056 after receiving a final disposition of | 
| 1118 | the grievance through the organization's grievance process. An | 
| 1119 | organization shall maintain records of all grievances and shall | 
| 1120 | report annually to the agency the total number of grievances | 
| 1121 | handled, a categorization of the cases underlying the | 
| 1122 | grievances, and the final disposition of the grievances. | 
| 1123 | (3)  Each organization's grievance procedure, as required | 
| 1124 | under subsection (1), must include, at a minimum: | 
| 1125 | (b)  The names of the appropriate employees or a list of | 
| 1126 | grievance departments that are responsible for implementing the | 
| 1127 | organization's grievance procedure. The list must include the | 
| 1128 | address and the toll-free telephone number of each grievance | 
| 1129 | department, the address of the agency and its toll-free | 
| 1130 | telephone hotline number, and the address of the Statewide | 
| 1131 | Provider andSubscriber Assistance Program and its toll-free | 
| 1132 | telephone number. | 
| 1133 | (e)  A notice that a subscriber may voluntarily pursue | 
| 1134 | binding arbitration in accordance with the terms of the contract | 
| 1135 | if offered by the organization, after completing the | 
| 1136 | organization's grievance procedure and as an alternative to the | 
| 1137 | Statewide Provider andSubscriber Assistance Program. Such | 
| 1138 | notice shall include an explanation that the subscriber may | 
| 1139 | incur some costs if the subscriber pursues binding arbitration, | 
| 1140 | depending upon the terms of the subscriber's contract. | 
| 1141 | (4) | 
| 1142 | (d)  In any case when the review process does not resolve a | 
| 1143 | difference of opinion between the organization and the | 
| 1144 | subscriber or the provider acting on behalf of the subscriber, | 
| 1145 | the subscriber or the provider acting on behalf of the | 
| 1146 | subscriber may submit a written grievance to the Statewide | 
| 1147 | Provider andSubscriber Assistance Program. | 
| 1148 | (5)  Except as provided in subsection (6), the organization | 
| 1149 | shall resolve a grievance within 60 days after receipt of the | 
| 1150 | grievance, or within a maximum of 90 days if the grievance | 
| 1151 | involves the collection of information outside the service area. | 
| 1152 | These time limitations are tolled if the organization has | 
| 1153 | notified the subscriber, in writing, that additional information | 
| 1154 | is required for proper review of the grievance and that such | 
| 1155 | time limitations are tolled until such information is provided. | 
| 1156 | After the organization receives the requested information, the | 
| 1157 | time allowed for completion of the grievance process resumes. | 
| 1158 | The Employee Retirement Income Security Act of 1974, as | 
| 1159 | implemented by 29 C.F.R. 2560.503-1, is adopted and incorporated | 
| 1160 | by reference as applicable to all organizations that administer | 
| 1161 | small and large group health plans that are subject to 29 C.F.R. | 
| 1162 | 2560.503-1. The claims procedures of the regulations of the | 
| 1163 | Employee Retirement Income Security Act of 1974 as implemented | 
| 1164 | by 29 C.F.R. 2560.503-1 shall be the minimum standards for | 
| 1165 | grievance processes for claims for benefits for small and large | 
| 1166 | group health plans that are subject to 29 C.F.R. 2560.503-1. | 
| 1167 | (6) | 
| 1168 | (g)  In any case when the expedited review process does not | 
| 1169 | resolve a difference of opinion between the organization and the | 
| 1170 | subscriber or the provider acting on behalf of the subscriber, | 
| 1171 | the subscriber or the provider acting on behalf of the | 
| 1172 | subscriber may submit a written grievance to the Statewide | 
| 1173 | Provider andSubscriber Assistance Program. | 
| 1174 | (9)(a)  The agency shall advise subscribers with grievances | 
| 1175 | to follow their organization's formal grievance process for | 
| 1176 | resolution prior to review by the Statewide Provider and | 
| 1177 | Subscriber Assistance Program. The subscriber may, however, | 
| 1178 | submit a copy of the grievance to the agency at any time during | 
| 1179 | the process. | 
| 1180 | (b)  Requiring completion of the organization's grievance | 
| 1181 | process before the Statewide Provider andSubscriber Assistance | 
| 1182 | Program panel's review does not preclude the agency from | 
| 1183 | investigating any complaint or grievance before the organization | 
| 1184 | makes its final determination. | 
| 1185 | (10)  Each organization must notify the subscriber in a | 
| 1186 | final decision letter that the subscriber may request review of | 
| 1187 | the organization's decision concerning the grievance by the | 
| 1188 | Statewide Provider andSubscriber Assistance Program, as | 
| 1189 | provided in s. 408.7056, if the grievance is not resolved to the | 
| 1190 | satisfaction of the subscriber. The final decision letter must | 
| 1191 | inform the subscriber that the request for review must be made | 
| 1192 | within 365 days after receipt of the final decision letter, must | 
| 1193 | explain how to initiate such a review, and must include the | 
| 1194 | addresses and toll-free telephone numbers of the agency and the | 
| 1195 | Statewide Provider andSubscriber Assistance Program. | 
| 1196 | (11)  Each organization, as part of its contract with any | 
| 1197 | provider, must require the provider to post a consumer | 
| 1198 | assistance notice prominently displayed in the reception area of | 
| 1199 | the provider and clearly noticeable by all patients. The | 
| 1200 | consumer assistance notice must state the addresses and toll- | 
| 1201 | free telephone numbers of the Agency for Health Care | 
| 1202 | Administration, the Statewide Provider andSubscriber Assistance | 
| 1203 | Program, and the Department of Financial Services. The consumer | 
| 1204 | assistance notice must also clearly state that the address and | 
| 1205 | toll-free telephone number of the organization's grievance | 
| 1206 | department shall be provided upon request. The agency may adopt | 
| 1207 | rules to implement this section. | 
| 1208 | Section 16.  Subsection (4) of section 641.58, Florida | 
| 1209 | Statutes, is amended to read: | 
| 1210 | 641.58  Regulatory assessment; levy and amount; use of | 
| 1211 | funds; tax returns; penalty for failure to pay.-- | 
| 1212 | (4)  The moneys received and deposited into the Health Care | 
| 1213 | Trust Fund shall be used to defray the expenses of the agency in | 
| 1214 | the discharge of its administrative and regulatory powers and | 
| 1215 | duties under this part, including conducting an annual survey of | 
| 1216 | the satisfaction of members of health maintenance organizations; | 
| 1217 | contracting with physician consultants for the Statewide | 
| 1218 | Provider andSubscriber Assistance Panel; maintaining offices | 
| 1219 | and necessary supplies, essential equipment, and other | 
| 1220 | materials, salaries and expenses of required personnel; and | 
| 1221 | discharging the administrative and regulatory powers and duties | 
| 1222 | imposed under this part. | 
| 1223 | Section 17.  Paragraph (f) of subsection (2) and | 
| 1224 | subsections (3) and (9) of section 408.909, Florida Statutes, | 
| 1225 | are amended to read: | 
| 1226 | 408.909  Health flex plans.-- | 
| 1227 | (2)  DEFINITIONS.--As used in this section, the term: | 
| 1228 | (f)  "Health flex plan entity" means a health insurer, | 
| 1229 | health maintenance organization, health-care-provider-sponsored | 
| 1230 | organization, local government, health care district, orother | 
| 1231 | public or private community-based organization, or public- | 
| 1232 | private partnership that develops and implements an approved | 
| 1233 | health flex plan and is responsible for administering the health | 
| 1234 | flex plan and paying all claims for health flex plan coverage by | 
| 1235 | enrollees of the health flex plan. | 
| 1236 | (3) PILOTPROGRAM.--The agency and the office shall each | 
| 1237 | approve or disapprove health flex plans that provide health care | 
| 1238 | coverage for eligible participants who reside in the three areas | 
| 1239 | of the state that have the highest number of uninsured persons, | 
| 1240 | as identified in the Florida Health Insurance Study conducted by | 
| 1241 | the agency and in Indian River County. A health flex plan may | 
| 1242 | limit or exclude benefits otherwise required by law for insurers | 
| 1243 | offering coverage in this state, may cap the total amount of | 
| 1244 | claims paid per year per enrollee, may limit the number of | 
| 1245 | enrollees, or may take any combination of those actions. A | 
| 1246 | health flex plan offering may include the option of a | 
| 1247 | catastrophic plan supplementing the health flex plan. | 
| 1248 | (a)  The agency shall develop guidelines for the review of | 
| 1249 | applications for health flex plans and shall disapprove or | 
| 1250 | withdraw approval of plans that do not meet or no longer meet | 
| 1251 | minimum standards for quality of care and access to care. The | 
| 1252 | agency shall ensure that the health flex plans follow | 
| 1253 | standardized grievance procedures similar to those required of | 
| 1254 | health maintenance organizations. | 
| 1255 | (b)  The office shall develop guidelines for the review of | 
| 1256 | health flex plan applications and provide regulatory oversight | 
| 1257 | of health flex plan advertisement and marketing procedures. The | 
| 1258 | office shall disapprove or shall withdraw approval of plans | 
| 1259 | that: | 
| 1260 | 1.  Contain any ambiguous, inconsistent, or misleading | 
| 1261 | provisions or any exceptions or conditions that deceptively | 
| 1262 | affect or limit the benefits purported to be assumed in the | 
| 1263 | general coverage provided by the health flex plan; | 
| 1264 | 2.  Provide benefits that are unreasonable in relation to | 
| 1265 | the premium charged or contain provisions that are unfair or | 
| 1266 | inequitable or contrary to the public policy of this state, that | 
| 1267 | encourage misrepresentation, or that result in unfair | 
| 1268 | discrimination in sales practices; or | 
| 1269 | 3.  Cannot demonstrate that the health flex plan is | 
| 1270 | financially sound and that the applicant is able to underwrite | 
| 1271 | or finance the health care coverage provided. | 
| 1272 | (c)  The agency and the Financial Services Commission may | 
| 1273 | adopt rules as needed to administer this section. | 
| 1274 | (9)  PROGRAM EVALUATION.--The agency and the office shall | 
| 1275 | evaluate the pilot program and its effect on the entities that | 
| 1276 | seek approval as health flex plans, on the number of enrollees, | 
| 1277 | and on the scope of the health care coverage offered under a | 
| 1278 | health flex plan; shall provide an assessment of the health flex | 
| 1279 | plans and their potential applicability in other settings; shall | 
| 1280 | use health flex plans to gather more information to evaluate | 
| 1281 | low-income consumer driven benefit packages; and shall, by | 
| 1282 | January 1, 2005, and annually thereafter 2004, jointly submit a | 
| 1283 | report to the Governor, the President of the Senate, and the | 
| 1284 | Speaker of the House of Representatives. | 
| 1285 | Section 18.  Section 381.0271, Florida Statutes, is created | 
| 1286 | to read: | 
| 1287 | 381.0271  Florida Patient Safety Corporation.-- | 
| 1288 | (1)  DEFINITIONS.--As used in this section, the term: | 
| 1289 | (a)  "Adverse incident" has the same meanings provided in | 
| 1290 | ss. 395.0197, 458.351, and 459.026. | 
| 1291 | (b)  "Corporation" means the Florida Patient Safety | 
| 1292 | Corporation. | 
| 1293 | (c)  "Patient safety data" has the same meaning provided in | 
| 1294 | s. 766.1016. | 
| 1295 | (2)  CREATION.-- | 
| 1296 | (a)  The Florida Patient Safety Corporation is created as a | 
| 1297 | not-for-profit corporation and shall be registered, | 
| 1298 | incorporated, organized, and operated in compliance with chapter | 
| 1299 | 617. The corporation may create not-for-profit corporate | 
| 1300 | subsidiaries that are organized under the provisions of chapter | 
| 1301 | 617, upon the prior approval of the board of directors, as | 
| 1302 | necessary, to fulfill its mission. | 
| 1303 | (b)  The corporation and any authorized and approved | 
| 1304 | subsidiary are not an agency as defined in s. 20.03(11). | 
| 1305 | (c)  The corporation and any authorized and approved | 
| 1306 | subsidiary are subject to the public meetings and records | 
| 1307 | requirements of s. 24, Art. I of the State Constitution, chapter | 
| 1308 | 119, and s. 286.011. | 
| 1309 | (d)  The corporation and any authorized and approved | 
| 1310 | subsidiary are not subject to the provisions of chapter 287. | 
| 1311 | (e)  The corporation is a patient safety organization as | 
| 1312 | defined in s. 766.1016. | 
| 1313 | (3)  PURPOSE.-- | 
| 1314 | (a)  The purpose of the corporation is to serve as a | 
| 1315 | learning organization dedicated to assisting health care | 
| 1316 | providers in this state to improve the quality and safety of | 
| 1317 | health care rendered and to reduce harm to patients. The | 
| 1318 | corporation shall promote the development of a culture of | 
| 1319 | patient safety in the health care system in this state. The | 
| 1320 | corporation shall not regulate health care providers in this | 
| 1321 | state. | 
| 1322 | (b)  In fulfilling its purpose, the corporation shall work | 
| 1323 | with a consortium of patient safety centers and other patient | 
| 1324 | safety programs. | 
| 1325 | (4)  BOARD OF DIRECTORS; MEMBERSHIP.--The corporation shall | 
| 1326 | be governed by a board of directors. The board of directors | 
| 1327 | shall consist of: | 
| 1328 | (a)  The chair of the Florida Council of Medical School | 
| 1329 | Deans. | 
| 1330 | (b)  Two representatives with expertise in patient safety | 
| 1331 | issues for the authorized health insurer and authorized health | 
| 1332 | maintenance organization with the largest market shares, | 
| 1333 | respectively, as measured by premiums written in the state for | 
| 1334 | the most recent calendar year, appointed by such insurer. | 
| 1335 | (c)  A representative of an authorized medical malpractice | 
| 1336 | insurer appointed by the Florida Insurance Council. | 
| 1337 | (d)  The president of the Central Florida Health Care | 
| 1338 | Coalition. | 
| 1339 | (e)  Two representatives of a hospital in this state that | 
| 1340 | is implementing innovative patient safety initiatives, appointed | 
| 1341 | by the Florida Hospital Association. | 
| 1342 | (f)  A physician with expertise in patient safety, | 
| 1343 | appointed by the Florida Medical Association. | 
| 1344 | (g)  A physician with expertise in patient safety, | 
| 1345 | appointed by the Florida Osteopathic Medical Association. | 
| 1346 | (h)  A physician with expertise in patient safety, | 
| 1347 | appointed by the Florida Podiatric Medical Association. | 
| 1348 | (i)  A physician with expertise in patient safety, | 
| 1349 | appointed by the Florida Chiropractic Association. | 
| 1350 | (j)  A dentist with expertise in patient safety, appointed | 
| 1351 | by the Florida Dental Association. | 
| 1352 | (k)  A nurse with expertise in patient safety, appointed by | 
| 1353 | the Florida Nurses Association. | 
| 1354 | (l)  An institutional pharmacist, appointed by the Florida | 
| 1355 | Society of Health-System Pharmacists. | 
| 1356 | (m)  A representative of Florida AARP, appointed by the | 
| 1357 | state director of Florida AARP. | 
| 1358 | (5)  ADVISORY COMMITTEES.--In addition to any committees | 
| 1359 | that the corporation may establish, the corporation shall | 
| 1360 | establish the following advisory committees: | 
| 1361 | (a)  A scientific research advisory committee that | 
| 1362 | includes, at a minimum, a representative from each patient | 
| 1363 | safety center or other patient safety program in the | 
| 1364 | universities of the state who are physicians licensed pursuant | 
| 1365 | to chapter 458 or chapter 459, with experience in patient safety | 
| 1366 | and evidenced-based medicine. The duties of the advisory | 
| 1367 | committee shall include, but not be limited to, the analysis of | 
| 1368 | existing data and research to improve patient safety and | 
| 1369 | encourage evidence-based medicine. | 
| 1370 | (b)  A technology advisory committee that includes, at a | 
| 1371 | minimum, a representative of a hospital that has implemented a | 
| 1372 | computerized physician order entry system and a health care | 
| 1373 | provider that has implemented an electronic medical records | 
| 1374 | system. The duties of the advisory committee shall include, but | 
| 1375 | not be limited to, implementation of new technologies, including | 
| 1376 | electronic medical records. | 
| 1377 | (c)  A health care provider advisory committee that | 
| 1378 | includes, at a minimum, representatives of hospitals, ambulatory | 
| 1379 | surgical centers, physicians, nurses, and pharmacists licensed | 
| 1380 | in this state and a representative of the Veterans Integrated | 
| 1381 | Service Network 8, Virginia Patient Safety Center. The duties of | 
| 1382 | the advisory committee shall include, but not be limited to, | 
| 1383 | promotion of a culture of patient safety that reduces errors. | 
| 1384 | (d)  A health care consumer advisory committee that | 
| 1385 | includes, at a minimum, representatives of businesses that | 
| 1386 | provide health insurance coverage to their employees, consumer | 
| 1387 | advocacy groups, and representatives of patient safety | 
| 1388 | organizations. The duties of the advisory committee shall | 
| 1389 | include, but not be limited to, incentives to encourage patient | 
| 1390 | safety and the efficiency and quality of care. | 
| 1391 | (e)  A state agency advisory committee that includes, at a | 
| 1392 | minimum, a representative from each state agency that has | 
| 1393 | regulatory responsibilities related to patient safety. The | 
| 1394 | duties of the advisory committee shall include, but not be | 
| 1395 | limited to, interagency coordination of patient safety efforts. | 
| 1396 | (f)  A litigation alternatives advisory committee that | 
| 1397 | includes, at a minimum, representatives of medical malpractice | 
| 1398 | attorneys for plaintiffs and defendants and a representative of | 
| 1399 | each law school in the state. The duties of the advisory | 
| 1400 | committee shall include, but not be limited to, alternatives | 
| 1401 | systems to compensate for injuries. | 
| 1402 | (g)  An education advisory committee that includes, at a | 
| 1403 | minimum, the associate dean for education, or the equivalent | 
| 1404 | position, as a representative from each medicine, nursing, | 
| 1405 | public health, or allied health service to provide advice on the | 
| 1406 | development, implementation, and measurement of core | 
| 1407 | competencies for patient safety to be considered for | 
| 1408 | incorporation in the educational programs of the universities | 
| 1409 | and colleges of this state. | 
| 1410 | (6)  ORGANIZATION; MEETINGS.-- | 
| 1411 | (a)  The Agency for Health Care Administration shall assist | 
| 1412 | the corporation in its organizational activities required under | 
| 1413 | chapter 617, including, but not limited to: | 
| 1414 | 1.  Eliciting appointments for the initial board of | 
| 1415 | directors. | 
| 1416 | 2.  Convening the first meeting of the board of directors | 
| 1417 | and assisting with other meetings of the board of directors, | 
| 1418 | upon request of the board of directors, during the first year of | 
| 1419 | operation of the corporation. | 
| 1420 | 3.  Drafting articles of incorporation for the board of | 
| 1421 | directors and, upon request of the board of directors, | 
| 1422 | delivering articles of incorporation to the Department of State | 
| 1423 | for filing. | 
| 1424 | 4.  Drafting proposed bylaws for the corporation. | 
| 1425 | 5.  Paying fees related to incorporation. | 
| 1426 | 6.  Providing office space and administrative support, at | 
| 1427 | the request of the board of directors, but not beyond July 1, | 
| 1428 | 2005. | 
| 1429 | (b)  The board of directors must conduct its first meeting | 
| 1430 | no later than August 1, 2004, and shall meet thereafter as | 
| 1431 | frequently as necessary to carry out the duties of the | 
| 1432 | corporation. | 
| 1433 | (7)  POWERS AND DUTIES.-- | 
| 1434 | (a)  In addition to the powers and duties prescribed in | 
| 1435 | chapter 617, and the articles and bylaws adopted under that | 
| 1436 | chapter, the corporation shall, directly or through contract: | 
| 1437 | 1.  Secure staff necessary to properly administer the | 
| 1438 | corporation. | 
| 1439 | 2.  Collect, analyze, and evaluate patient safety data and | 
| 1440 | quality and patient safety indicators, medical malpractice | 
| 1441 | closed claims, and adverse incidents reported to the Agency for | 
| 1442 | Health Care Administration and the Department of Health for the | 
| 1443 | purpose of recommending changes in practices and procedures that | 
| 1444 | may be implemented by health care practitioners and health care | 
| 1445 | facilities to improve health care quality and to prevent future | 
| 1446 | adverse incidents. Notwithstanding any other provision of law, | 
| 1447 | the Agency for Health Care Administration and the Department of | 
| 1448 | Health shall make available to the corporation any adverse | 
| 1449 | incident report submitted under ss. 395.0197, 458.351, and | 
| 1450 | 459.026. To the extent that adverse incident reports submitted | 
| 1451 | under s. 395.0197 are confidential and exempt, the confidential | 
| 1452 | and exempt status of such reports shall be maintained by the | 
| 1453 | corporation. | 
| 1454 | 3.  Establish a "near-miss" patient safety reporting | 
| 1455 | system. The purpose of the near-miss reporting system is to: | 
| 1456 | identify potential systemic problems that could lead to adverse | 
| 1457 | incidents; enable publication of systemwide alerts of potential | 
| 1458 | harm; and facilitate development of both facility-specific and | 
| 1459 | statewide options to avoid adverse incidents and improve patient | 
| 1460 | safety. The reporting system shall record "near misses" | 
| 1461 | submitted by hospitals, birthing centers, and ambulatory | 
| 1462 | surgical centers and other providers. For the purpose of the | 
| 1463 | reporting system: | 
| 1464 | a.  The term "near miss" means any potentially harmful | 
| 1465 | event that could have had an adverse result but, through chance | 
| 1466 | or intervention in which, harm was prevented. | 
| 1467 | b.  The near-miss reporting system shall be voluntary and | 
| 1468 | anonymous and independent of mandatory reporting systems used | 
| 1469 | for regulatory purposes. | 
| 1470 | c.  Near-miss data submitted to the corporation is patient | 
| 1471 | safety data as defined in s. 766.1016. | 
| 1472 | d.  Reports of near-miss data shall be published on a | 
| 1473 | regular basis and special alerts shall be published as needed | 
| 1474 | regarding newly identified, significant risks. | 
| 1475 | e.  Aggregated data shall be made available publicly. | 
| 1476 | f.  The corporation shall report the performance and | 
| 1477 | results of the near-miss project in its annual report. | 
| 1478 | 4.  Work collaboratively with the appropriate state | 
| 1479 | agencies in the development of electronic health records. | 
| 1480 | 5.  Provide for access to an active library of evidence- | 
| 1481 | based medicine and patient safety practices, together with the | 
| 1482 | emerging evidence supporting their retention or modification, | 
| 1483 | and make this information available to health care | 
| 1484 | practitioners, health care facilities, and the public. Support | 
| 1485 | for implementation of evidence-based medicine shall include: | 
| 1486 | a.  A report to the Governor, the President of the Senate, | 
| 1487 | the Speaker of the House of Representatives, and the Agency for | 
| 1488 | Health Care Administration by January 1, 2005, on: | 
| 1489 | (I)  The ability to join or support efforts for the use of | 
| 1490 | evidence-based medicine already underway, such as those of the | 
| 1491 | Leapfrog Group, the international group Bandolier, and the | 
| 1492 | Healthy Florida Foundation. | 
| 1493 | (II)  The means by which to promote research using Medicaid | 
| 1494 | and other data collected by the Agency for Health Care | 
| 1495 | Administration to identify and quantify the most cost-effective | 
| 1496 | treatment and interventions, including disease management and | 
| 1497 | prevention programs. | 
| 1498 | (III)  The means by which to encourage development of | 
| 1499 | systems to measure and reward providers who implement evidence- | 
| 1500 | based medical practices. | 
| 1501 | (IV)  The review of other state and private initiatives and | 
| 1502 | published literature for promising approaches and the | 
| 1503 | dissemination of information about them to providers. | 
| 1504 | (V)  The encouragement of the Florida health care boards | 
| 1505 | under the Department of Health to regularly publish findings | 
| 1506 | related to the cost-effectiveness of disease-specific, evidence- | 
| 1507 | based standards. | 
| 1508 | (VI)  Public and private sector initiatives related to | 
| 1509 | evidence-based medicine and communication systems for the | 
| 1510 | sharing of clinical information among caregivers. | 
| 1511 | (VII)  Regulatory barriers that interfere with the sharing | 
| 1512 | of clinical information among caregivers. | 
| 1513 | b.  An implementation plan reported to the Governor, the | 
| 1514 | President of the Senate, the Speaker of the House of | 
| 1515 | Representatives, and the Agency for Health Care Administration | 
| 1516 | by September 1, 2005, that must include, but need not be limited | 
| 1517 | to: estimated costs and savings, capital investment | 
| 1518 | requirements, recommended investment incentives, initial | 
| 1519 | committed provider participation by region, standards of | 
| 1520 | functionality and features, a marketing plan, and implementation | 
| 1521 | schedules for key components. | 
| 1522 | 6.  Develop and recommend core competencies in patient | 
| 1523 | safety that can be incorporated into the undergraduate and | 
| 1524 | graduate curricula in schools of medicine, nursing, and allied | 
| 1525 | health in the state. | 
| 1526 | 7.  Develop and recommend programs to educate the public | 
| 1527 | about the role of health care consumers in promoting patient | 
| 1528 | safety. | 
| 1529 | 8.  Provide recommendations for interagency coordination of | 
| 1530 | patient safety efforts in the state. | 
| 1531 | (b)  In carrying out its powers and duties, the corporation | 
| 1532 | may also: | 
| 1533 | 1.  Assess the patient safety culture at volunteering | 
| 1534 | hospitals and recommend methods to improve the working | 
| 1535 | environment related to patient safety at these hospitals. | 
| 1536 | 2.  Inventory the information technology capabilities | 
| 1537 | related to patient safety of health care facilities and health | 
| 1538 | care practitioners and recommend a plan for expediting the | 
| 1539 | implementation of patient safety technologies statewide. | 
| 1540 | 3.  Recommend continuing medical education regarding | 
| 1541 | patient safety to practicing health care practitioners. | 
| 1542 | 4.  Study and facilitate the testing of alternative systems | 
| 1543 | of compensating injured patients as a means of reducing and | 
| 1544 | preventing medical errors and promoting patient safety. | 
| 1545 | 5.  Conduct other activities identified by the board of | 
| 1546 | directors to promote patient safety in this state. | 
| 1547 | (8)  ANNUAL REPORT.--By December 1, 2004, the corporation | 
| 1548 | shall prepare a report on the startup activities of the | 
| 1549 | corporation and any proposals for legislative action that are | 
| 1550 | needed for the corporation to fulfill its purposes under this | 
| 1551 | section. By December 1 of each year thereafter, the corporation | 
| 1552 | shall prepare a report for the preceding fiscal year. The | 
| 1553 | report, at a minimum, must include: | 
| 1554 | (a)  A description of the activities of the corporation | 
| 1555 | under this section. | 
| 1556 | (b)  Progress made in improving patient safety and reducing | 
| 1557 | medical errors. | 
| 1558 | (c)  Policies and programs that have been implemented and | 
| 1559 | their outcomes. | 
| 1560 | (d)  A compliance and financial audit of the accounts and | 
| 1561 | records of the corporation at the end of the preceding fiscal | 
| 1562 | year conducted by an independent certified public accountant. | 
| 1563 | (e)  Recommendations for legislative action needed to | 
| 1564 | improve patient safety in the state. | 
| 1565 | (f)  An assessment of the ability of the corporation to | 
| 1566 | fulfill the duties specified in this section and the | 
| 1567 | appropriateness of those duties for the corporation. | 
| 1568 | 
 | 
| 1569 | The corporation shall submit the report to the Governor, the | 
| 1570 | President of the Senate, and the Speaker of the House of | 
| 1571 | Representatives. | 
| 1572 | (9)  FUNDING.--The corporation is required to seek private | 
| 1573 | sector funding and apply for grants to accomplish its goals and | 
| 1574 | duties. | 
| 1575 | (10)  PERFORMANCE EXPECTATIONS.--The Office of Program | 
| 1576 | Policy Analysis and Government Accountability, the Agency for | 
| 1577 | Health Care Administration, and the Department of Health shall | 
| 1578 | develop performance standards by which to measure the success of | 
| 1579 | the corporation in fulfilling the purposes established in this | 
| 1580 | section. Using the performance standards, the Office of Program | 
| 1581 | Policy Analysis and Government Accountability shall conduct a | 
| 1582 | performance audit of the corporation during 2006 and shall | 
| 1583 | submit a report to the Governor, the President of the Senate, | 
| 1584 | and the Speaker of the House of Representatives by January 1, | 
| 1585 | 2007. | 
| 1586 | Section 19.  Subsection (3) of section 409.91255, Florida | 
| 1587 | Statutes, is amended to read: | 
| 1588 | 409.91255  Federally qualified health center access | 
| 1589 | program.-- | 
| 1590 | (3)  ASSISTANCE TO FEDERALLY QUALIFIED HEALTH CENTERS.--The | 
| 1591 | Department of Health shall develop a program for the expansion | 
| 1592 | of federally qualified health centers for the purpose of | 
| 1593 | providing comprehensive primary and preventive health care and | 
| 1594 | urgent care services , including servicesthat may reduce the | 
| 1595 | morbidity, mortality, and cost of care among the uninsured | 
| 1596 | population of the state. The program shall provide for | 
| 1597 | distribution of financial assistance to federally qualified | 
| 1598 | health centers that apply and demonstrate a need for such | 
| 1599 | assistance in order to sustain or expand the delivery of primary | 
| 1600 | and preventive health care services. In selecting centers to | 
| 1601 | receive this financial assistance, the program: | 
| 1602 | (a)  Shall give preference to communities that have few or | 
| 1603 | no community-based primary care services or in which the current | 
| 1604 | services are unable to meet the community's needs. | 
| 1605 | (b)  Shall require that primary care services be provided | 
| 1606 | to the medically indigent using a sliding fee schedule based on | 
| 1607 | income. | 
| 1608 | (c)  Shall allow innovative and creative uses of federal, | 
| 1609 | state, and local health care resources. | 
| 1610 | (d)  Shall require that the funds provided be used to pay | 
| 1611 | for operating costs of a projected expansion in patient | 
| 1612 | caseloads or services or for capital improvement projects. | 
| 1613 | Capital improvement projects may include renovations to existing | 
| 1614 | facilities or construction of new facilities, provided that an | 
| 1615 | expansion in patient caseloads or services to a new patient | 
| 1616 | population will occur as a result of the capital expenditures. | 
| 1617 | The department shall include in its standard contract document a | 
| 1618 | requirement that any state funds provided for the purchase of or | 
| 1619 | improvements to real property are contingent upon the contractor | 
| 1620 | granting to the state a security interest in the property at | 
| 1621 | least to the amount of the state funds provided for at least 5 | 
| 1622 | years from the date of purchase or the completion of the | 
| 1623 | improvements or as further required by law. The contract must | 
| 1624 | include a provision that, as a condition of receipt of state | 
| 1625 | funding for this purpose, the contractor agrees that, if it | 
| 1626 | disposes of the property before the department's interest is | 
| 1627 | vacated, the contractor will refund the proportionate share of | 
| 1628 | the state's initial investment, as adjusted by depreciation. | 
| 1629 | (e)  May require in-kind support from other sources. | 
| 1630 | (f)  May encourage coordination among federally qualified | 
| 1631 | health centers, other private-sector providers, and publicly | 
| 1632 | supported programs. | 
| 1633 | (g)  Shall allow the development of community emergency | 
| 1634 | room diversion programs in conjunction with local resources, | 
| 1635 | providing extended hours of operation to urgent care patients. | 
| 1636 | Diversion programs shall include case management for emergency | 
| 1637 | room followup care. | 
| 1638 | Section 20.  Paragraph (a) of subsection (6) of section | 
| 1639 | 627.410, Florida Statutes, is amended to read: | 
| 1640 | 627.410  Filing, approval of forms.-- | 
| 1641 | (6)(a)  An insurer shall not deliver or issue for delivery | 
| 1642 | or renew in this state any health insurance policy form until it | 
| 1643 | has filed with the office a copy of every applicable rating | 
| 1644 | manual, rating schedule, change in rating manual, and change in | 
| 1645 | rating schedule; if rating manuals and rating schedules are not | 
| 1646 | applicable, the insurer must file with the office order | 
| 1647 | applicable premium rates and any change in applicable premium | 
| 1648 | rates. This paragraph does not apply to group health insurance | 
| 1649 | policies, effectuated and delivered in this state, insuring | 
| 1650 | groups of 51 or more persons, except for Medicare supplement | 
| 1651 | insurance, long-term care insurance, and any coverage under | 
| 1652 | which the increase in claim costs over the lifetime of the | 
| 1653 | contract due to advancing age or duration is prefunded in the | 
| 1654 | premium. | 
| 1655 | Section 21.  Section 627.64872, Florida Statutes, is | 
| 1656 | created to read: | 
| 1657 | 627.64872  Florida Health Insurance Plan.-- | 
| 1658 | (1)  LEGISLATIVE INTENT.-- | 
| 1659 | (a)  The Legislature recognizes that to secure a more | 
| 1660 | stable and orderly health insurance market, the establishment of | 
| 1661 | a plan to assume risks deemed uninsurable by the private | 
| 1662 | marketplace is required. | 
| 1663 | (b)  The Florida Health Insurance Plan is to make coverage | 
| 1664 | available to individuals who have no other option for similar | 
| 1665 | coverage, at a premium that is commensurate with the risk and | 
| 1666 | benefits provided, and with benefit designs that are reasonable | 
| 1667 | in relation to the general market. While plan operations may | 
| 1668 | include supplementary funding, the plan shall fundamentally | 
| 1669 | operate on sound actuarial principles, using basic insurance | 
| 1670 | management techniques to ensure that the plan is run in an | 
| 1671 | economical, cost-efficient, and sound manner, conserving plan | 
| 1672 | resources to serve the maximum number of people possible in a | 
| 1673 | sustainable fashion. | 
| 1674 | (2)  DEFINITIONS.--As used in this section: | 
| 1675 | (a)  "Board" means the board of directors of the plan. | 
| 1676 | (b)  "Dependent" means a resident spouse or resident | 
| 1677 | unmarried child under the age of 19 years, a child who is a | 
| 1678 | student under the age of 25 years and who is financially | 
| 1679 | dependent upon the parent, or a child of any age who is disabled | 
| 1680 | and dependent upon the parent. | 
| 1681 | (c)  "Director" means the director of the Office of | 
| 1682 | Insurance Regulation. | 
| 1683 | (d)  "Health insurance" means any hospital or medical | 
| 1684 | expense incurred policy or health maintenance organization | 
| 1685 | subscriber contract pursuant to chapter 641. The term does not | 
| 1686 | include short-term, accident, dental-only, vision-only, fixed- | 
| 1687 | indemnity, limited-benefit, or credit insurance; disability | 
| 1688 | income insurance; coverage for onsite medical clinics; insurance | 
| 1689 | coverage specified in federal regulations issued pursuant to | 
| 1690 | Pub. L. No. 104-191, under which benefits for medical care are | 
| 1691 | secondary or incidental to other insurance benefits; benefits | 
| 1692 | for long-term care, nursing home care, home health care, | 
| 1693 | community-based care, or any combination thereof, or other | 
| 1694 | similar, limited benefits specified in federal regulations | 
| 1695 | issued pursuant to Pub. L. No. 104-191; benefits provided under | 
| 1696 | a separate policy, certificate, or contract of insurance, under | 
| 1697 | which there is no coordination between the provision of the | 
| 1698 | benefits and any exclusion of benefits under any group health | 
| 1699 | plan maintained by the same plan sponsor and the benefits are | 
| 1700 | paid with respect to an event without regard to whether benefits | 
| 1701 | are provided with respect to such an event under any group | 
| 1702 | health plan maintained by the same plan sponsor, such as for | 
| 1703 | coverage only for a specified disease or illness; hospital | 
| 1704 | indemnity or other fixed indemnity insurance; coverage offered | 
| 1705 | as a separate policy, certificate, or contract of insurance, | 
| 1706 | such as Medicare supplemental health insurance as defined under | 
| 1707 | s. 1882(g)(1) of the Social Security Act; coverage supplemental | 
| 1708 | to the coverage provided under chapter 55 of Title 10, United | 
| 1709 | States Code, the Civilian Health and Medical Program of the | 
| 1710 | Uniformed Services (CHAMPUS); similar supplemental coverage | 
| 1711 | provided to coverage under a group health plan; coverage issued | 
| 1712 | as a supplement to liability insurance; insurance arising out of | 
| 1713 | a workers' compensation or similar law; automobile medical | 
| 1714 | payment insurance; or insurance under which benefits are payable | 
| 1715 | with or without regard to fault and which is statutorily | 
| 1716 | required to be contained in any liability insurance policy or | 
| 1717 | equivalent selfinsurance. | 
| 1718 | (e)  "Implementation" means the effective date after the | 
| 1719 | first meeting of the board when legal authority and | 
| 1720 | administrative ability exists for the board to subsume the | 
| 1721 | transfer of all statutory powers, duties, functions, assets, | 
| 1722 | records, personnel, and property of the Florida Comprehensive | 
| 1723 | Health Association as specified in s. 627.6488. | 
| 1724 | (f)  "Insurer" means any entity that provides health | 
| 1725 | insurance in this state. For purposes of this section, insurer | 
| 1726 | includes an insurance company with a valid certificate in | 
| 1727 | accordance with chapter 624, a health maintenance organization | 
| 1728 | with a valid certificate of authority in accordance with part I | 
| 1729 | or part III of chapter 641, a prepaid health clinic authorized | 
| 1730 | to transact business in this state pursuant to part II of | 
| 1731 | chapter 641, multiple employer welfare arrangements authorized | 
| 1732 | to transact business in this state pursuant to ss. 624.436- | 
| 1733 | 624.45, or a fraternal benefit society providing health benefits | 
| 1734 | to its members as authorized pursuant to chapter 632. | 
| 1735 | (g)  "Medicare" means coverage under both Parts A and B of | 
| 1736 | Title XVIII of the Social Security Act, 42 USC 1395 et seq., as | 
| 1737 | amended. | 
| 1738 | (h)  "Medicaid" means coverage under Title XIX of the | 
| 1739 | Social Security Act. | 
| 1740 | (i)  "Office" means the Office of Insurance Regulation of | 
| 1741 | the Financial Services Commission. | 
| 1742 | (j)  "Participating insurer" means any insurer providing | 
| 1743 | health insurance to citizens of this state. | 
| 1744 | (k)  "Provider" means any physician, hospital, or other | 
| 1745 | institution, organization, or person that furnishes health care | 
| 1746 | services and is licensed or otherwise authorized to practice in | 
| 1747 | the state. | 
| 1748 | (l)  "Plan" means the Florida Health Insurance Plan created | 
| 1749 | in subsection (1). | 
| 1750 | (m)  "Plan of operation" means the articles, bylaws, and | 
| 1751 | operating rules and procedures adopted by the board pursuant to | 
| 1752 | this section. | 
| 1753 | (n)  "Resident" means an individual who has been legally | 
| 1754 | domiciled in this state for a period of at least 6 months. | 
| 1755 | (3)  BOARD OF DIRECTORS.-- | 
| 1756 | (a)  The plan shall operate subject to the supervision and | 
| 1757 | control of the board. The board shall consist of the director or | 
| 1758 | his or her designated representative, who shall serve as a | 
| 1759 | member of the board and shall be its chair, and an additional | 
| 1760 | eight members, five of whom shall be appointed by the Governor, | 
| 1761 | at least two of whom shall be individuals not representative of | 
| 1762 | insurers or health care providers, one of whom shall be | 
| 1763 | appointed by the President of the Senate, one of whom shall be | 
| 1764 | appointed by the Speaker of the House of Representatives, and | 
| 1765 | one of whom shall be appointed by the Chief Financial Officer. | 
| 1766 | (b)  The term to be served on the board by the director of | 
| 1767 | the Office of Insurance Regulation shall be determined by | 
| 1768 | continued employment in such position. The remaining initial | 
| 1769 | board members shall serve for a period of time as follows: two | 
| 1770 | members appointed by the Governor and the members appointed by | 
| 1771 | the President of the Senate and the Speaker of the House of | 
| 1772 | Representatives shall serve a term of 2 years; and three members | 
| 1773 | appointed by the Governor and the Chief Financial Officer shall | 
| 1774 | serve a term of 4 years. Subsequent board members shall serve | 
| 1775 | for a term of 3 years. A board member's term shall continue | 
| 1776 | until his or her successor is appointed. | 
| 1777 | (c)  Vacancies on the board shall be filled by the | 
| 1778 | appointing authority, such authority being the Governor, the | 
| 1779 | President of the Senate, the Speaker of the House of | 
| 1780 | Representatives, or the Chief Financial Officer. The appointing | 
| 1781 | authority may remove board members for cause. | 
| 1782 | (d)  The director, or his or her recognized representative, | 
| 1783 | shall be responsible for any organizational requirements | 
| 1784 | necessary for the initial meeting of the board which shall take | 
| 1785 | place no later than September 1, 2004. | 
| 1786 | (e)  Members shall not be compensated in their capacity as | 
| 1787 | board members but shall be reimbursed for reasonable expenses | 
| 1788 | incurred in the necessary performance of their duties in | 
| 1789 | accordance with s. 112.061. | 
| 1790 | (f)  The board shall submit to the Financial Services | 
| 1791 | Commission a plan of operation for the plan and any amendments | 
| 1792 | thereto necessary or suitable to ensure the fair, reasonable, | 
| 1793 | and equitable administration of the plan. The plan of operation | 
| 1794 | shall ensure that the plan qualifies to apply for any available | 
| 1795 | funding from the Federal Government that adds to the financial | 
| 1796 | viability of the plan. The plan of operation shall become | 
| 1797 | effective upon approval in writing by the Financial Services | 
| 1798 | Commission consistent with the date on which the coverage under | 
| 1799 | this section must be made available. If the board fails to | 
| 1800 | submit a suitable plan of operation within 1 year after the | 
| 1801 | appointment of the board of directors, or at any time thereafter | 
| 1802 | fails to submit suitable amendments to the plan of operation, | 
| 1803 | the Financial Services Commission shall adopt such rules as are | 
| 1804 | necessary or advisable to effectuate the provisions of this | 
| 1805 | section. Such rules shall continue in force until modified by | 
| 1806 | the office or superseded by a plan of operation submitted by the | 
| 1807 | board and approved by the Financial Services Commission. | 
| 1808 | (4)  PLAN OF OPERATION.--The plan of operation shall: | 
| 1809 | (a)  Establish procedures for operation of the plan. | 
| 1810 | (b)  Establish procedures for selecting an administrator in | 
| 1811 | accordance with subsection (11). | 
| 1812 | (c)  Establish procedures to create a fund, under | 
| 1813 | management of the board, for administrative expenses. | 
| 1814 | (d)  Establish procedures for the handling, accounting, and | 
| 1815 | auditing of assets, moneys, and claims of the plan and the plan | 
| 1816 | administrator. | 
| 1817 | (e)  Develop and implement a program to publicize the | 
| 1818 | existence of the plan, plan eligibility requirements, and | 
| 1819 | procedures for enrollment and maintain public awareness of the | 
| 1820 | plan. | 
| 1821 | (f)  Establish procedures under which applicants and | 
| 1822 | participants may have grievances reviewed by a grievance | 
| 1823 | committee appointed by the board. The grievances shall be | 
| 1824 | reported to the board after completion of the review, with the | 
| 1825 | committee's recommendation for grievance resolution. The board | 
| 1826 | shall retain all written grievances regarding the plan for at | 
| 1827 | least 3 years. | 
| 1828 | (g)  Provide for other matters as may be necessary and | 
| 1829 | proper for the execution of the board's powers, duties, and | 
| 1830 | obligations under this section. | 
| 1831 | (5)  POWERS OF THE PLAN.--The plan shall have the general | 
| 1832 | powers and authority granted under the laws of this state to | 
| 1833 | health insurers and, in addition thereto, the specific authority | 
| 1834 | to: | 
| 1835 | (a)  Enter into such contracts as are necessary or proper | 
| 1836 | to carry out the provisions and purposes of this section, | 
| 1837 | including the authority, with the approval of the Chief | 
| 1838 | Financial Officer, to enter into contracts with similar plans of | 
| 1839 | other states for the joint performance of common administrative | 
| 1840 | functions, or with persons or other organizations for the | 
| 1841 | performance of administrative functions. | 
| 1842 | (b)  Take any legal actions necessary or proper to recover | 
| 1843 | or collect assessments due the plan. | 
| 1844 | (c)  Take such legal action as is necessary to: | 
| 1845 | 1.  Avoid payment of improper claims against the plan or | 
| 1846 | the coverage provided by or through the plan; | 
| 1847 | 2.  Recover any amounts erroneously or improperly paid by | 
| 1848 | the plan; | 
| 1849 | 3.  Recover any amounts paid by the plan as a result of | 
| 1850 | mistake of fact or law; or | 
| 1851 | 4.  Recover other amounts due the plan. | 
| 1852 | (d)  Establish, and modify as appropriate, rates, rate | 
| 1853 | schedules, rate adjustments, expense allowances, agents' | 
| 1854 | commissions, claims reserve formulas, and any other actuarial | 
| 1855 | functions appropriate to the operation of the plan. Rates and | 
| 1856 | rate schedules may be adjusted for appropriate factors such as | 
| 1857 | age, sex, and geographic variation in claim cost and shall take | 
| 1858 | into consideration appropriate factors in accordance with | 
| 1859 | established actuarial and underwriting practices. For purposes | 
| 1860 | of this paragraph, usual and customary agent's commissions shall | 
| 1861 | be paid for the initial placement of coverage with the plan and | 
| 1862 | for one renewal only. | 
| 1863 | (e)  Issue policies of insurance in accordance with the | 
| 1864 | requirements of this section. | 
| 1865 | (f)  Appoint appropriate legal, actuarial, investment, and | 
| 1866 | other committees as necessary to provide technical assistance in | 
| 1867 | the operation of the plan and develop and educate its | 
| 1868 | policyholders regarding health savings accounts, policy and | 
| 1869 | contract design, and any other function within the authority of | 
| 1870 | the plan. | 
| 1871 | (g)  Borrow money to effectuate the purposes of the plan. | 
| 1872 | Any notes or other evidence of indebtedness of the plan not in | 
| 1873 | default shall be legal investments for insurers and may be | 
| 1874 | carried as admitted assets. | 
| 1875 | (h)  Employ and fix the compensation of employees. | 
| 1876 | (i)  Prepare and distribute certificate of eligibility | 
| 1877 | forms and enrollment instruction forms to insurance producers | 
| 1878 | and to the general public. | 
| 1879 | (j)  Provide for reinsurance of risks incurred by the plan. | 
| 1880 | (k)  Provide for and employ cost-containment measures and | 
| 1881 | requirements, including, but not limited to, preadmission | 
| 1882 | screening, second surgical opinion, concurrent utilization | 
| 1883 | review, and individual case management for the purpose of making | 
| 1884 | the plan more cost-effective. | 
| 1885 | (l)  Design, use, contract, or otherwise arrange for the | 
| 1886 | delivery of cost-effective health care services, including, but | 
| 1887 | not limited to, establishing or contracting with preferred | 
| 1888 | provider organizations, health maintenance organizations, and | 
| 1889 | other limited network provider arrangements. | 
| 1890 | (m)  Adopt such bylaws, policies, and procedures as may be | 
| 1891 | necessary or convenient for the implementation of this section | 
| 1892 | and the operation of the plan. | 
| 1893 | (n)  Subsume the transfer of statutory powers, duties, | 
| 1894 | functions, assets, records, personnel, and property of the | 
| 1895 | Florida Comprehensive Health Association as specified in ss. | 
| 1896 | 627.6488, 627.6489, 627.649, 627.6492, 627.6496, 627.6498, and | 
| 1897 | 627.6499, unless otherwise specified by law. | 
| 1898 | (6)  INTERIM REPORT; ANNUAL REPORT.-- | 
| 1899 | (a)  By no later than December 1, 2004, the board shall | 
| 1900 | report to the Governor, the President of the Senate, and the | 
| 1901 | Speaker of the House of Representatives the results of an | 
| 1902 | actuarial study conducted by the board to determine, including, | 
| 1903 | but not limited to: | 
| 1904 | 1.  The impact the creation of the plan will have on the | 
| 1905 | small group insurance market and the individual market on | 
| 1906 | premiums paid by insureds. This shall include an estimate of the | 
| 1907 | total anticipated aggregate savings for all small employers in | 
| 1908 | the state. | 
| 1909 | 2.  The number of individuals the pool could reasonably | 
| 1910 | cover at various funding levels, specifically, the number of | 
| 1911 | people the pool may cover at each of those funding levels. | 
| 1912 | 3.  A recommendation as to the best source of funding for | 
| 1913 | the anticipated deficits of the pool. | 
| 1914 | 4.  The effect on the individual and small group market by | 
| 1915 | including in the Florida Health Insurance Plan persons eligible | 
| 1916 | for coverage under s. 627.6487, as well as the cost of including | 
| 1917 | these individuals. | 
| 1918 | 
 | 
| 1919 | The board shall take no action to implement the Florida Health | 
| 1920 | Insurance Plan, other than the completion of the actuarial study | 
| 1921 | authorized in this paragraph, until funds are appropriated for | 
| 1922 | startup cost and any projected deficits. | 
| 1923 | (b)  No later than December 1, 2005, and annually | 
| 1924 | thereafter, the board shall submit to the Governor, the | 
| 1925 | President of the Senate, the Speaker of the House of | 
| 1926 | Representatives, and the substantive legislative committees of | 
| 1927 | the Legislature a report which includes an independent actuarial | 
| 1928 | study to determine, including, but not be limited to: | 
| 1929 | 1.  The impact the creation of the plan has on the small | 
| 1930 | group and individual insurance market, specifically on the | 
| 1931 | premiums paid by insureds. This shall include an estimate of the | 
| 1932 | total anticipated aggregate savings for all small employers in | 
| 1933 | the state. | 
| 1934 | 2.  The actual number of individuals covered at the current | 
| 1935 | funding and benefit level, the projected number of individuals | 
| 1936 | that may seek coverage in the forthcoming fiscal year, and the | 
| 1937 | projected funding needed to cover anticipated increase or | 
| 1938 | decrease in plan participation. | 
| 1939 | 3.  A recommendation as to the best source of funding for | 
| 1940 | the anticipated deficits of the pool. | 
| 1941 | 4.  A summarization of the activities of the plan in the | 
| 1942 | preceding calendar year, including the net written and earned | 
| 1943 | premiums, plan enrollment, the expense of administration, and | 
| 1944 | the paid and incurred losses. | 
| 1945 | 5.  A review of the operation of the plan as to whether the | 
| 1946 | plan has met the intent of this section. | 
| 1947 | (7)  LIABILITY OF THE PLAN.--Neither the board nor its | 
| 1948 | employees shall be liable for any obligations of the plan. No | 
| 1949 | member or employee of the board shall be liable, and no cause of | 
| 1950 | action of any nature may arise against a member or employee of | 
| 1951 | the board, for any act or omission related to the performance of | 
| 1952 | any powers and duties under this section, unless such act or | 
| 1953 | omission constitutes willful or wanton misconduct. The board may | 
| 1954 | provide in its bylaws or rules for indemnification of, and legal | 
| 1955 | representation for, its members and employees. | 
| 1956 | (8)  AUDITED FINANCIAL STATEMENT.--No later than June 1 | 
| 1957 | following the close of each calendar year, the plan shall submit | 
| 1958 | to the Financial Services Commission an audited financial | 
| 1959 | statement prepared in accordance with statutory accounting | 
| 1960 | principles as adopted by the National Association of Insurance | 
| 1961 | Commissioners. | 
| 1962 | (9)  ELIGIBILITY.-- | 
| 1963 | (a)  Any individual person who is and continues to be a | 
| 1964 | resident of this state shall be eligible for coverage under the | 
| 1965 | plan if: | 
| 1966 | 1.  Evidence is provided that the person received notices | 
| 1967 | of rejection or refusal to issue substantially similar coverage | 
| 1968 | for health reasons from at least two health insurers or health | 
| 1969 | maintenance organizations. A rejection or refusal by an insurer | 
| 1970 | offering only stoploss, excess of loss, or reinsurance coverage | 
| 1971 | with respect to the applicant shall not be sufficient evidence | 
| 1972 | under this paragraph. | 
| 1973 | 2.  The person is enrolled in the Florida Comprehensive | 
| 1974 | Health Association as of the date the plan is implemented. | 
| 1975 | (b)  Each resident dependent of a person who is eligible | 
| 1976 | for coverage under the plan shall also be eligible for such | 
| 1977 | coverage. | 
| 1978 | (c)  A person shall not be eligible for coverage under the | 
| 1979 | plan if: | 
| 1980 | 1.  The person has or obtains health insurance coverage | 
| 1981 | substantially similar to or more comprehensive than a plan | 
| 1982 | policy, or would be eligible to obtain such coverage, unless a | 
| 1983 | person may maintain other coverage for the period of time the | 
| 1984 | person is satisfying any preexisting condition waiting period | 
| 1985 | under a plan policy or may maintain plan coverage for the period | 
| 1986 | of time the person is satisfying a preexisting condition waiting | 
| 1987 | period under another health insurance policy intended to replace | 
| 1988 | the plan policy. | 
| 1989 | 2.  The person is determined to be eligible for health care | 
| 1990 | benefits under Medicaid, Medicare, the state's children's health | 
| 1991 | insurance program, or any other federal, state, or local | 
| 1992 | government program that provides health benefits; | 
| 1993 | 3.  The person voluntarily terminated plan coverage unless | 
| 1994 | 12 months have elapsed since such termination; | 
| 1995 | 4.  The person is an inmate or resident of a public | 
| 1996 | institution; or | 
| 1997 | 5.  The person's premiums are paid for or reimbursed under | 
| 1998 | any government-sponsored program or by any government agency or | 
| 1999 | health care provider. | 
| 2000 | (d)  Coverage shall cease: | 
| 2001 | 1.  On the date a person is no longer a resident of this | 
| 2002 | state; | 
| 2003 | 2.  On the date a person requests coverage to end; | 
| 2004 | 3.  Upon the death of the covered person; | 
| 2005 | 4.  On the date state law requires cancellation or | 
| 2006 | nonrenewal of the policy; or | 
| 2007 | 5.  At the option of the plan, 30 days after the plan makes | 
| 2008 | any inquiry concerning the person's eligibility or place of | 
| 2009 | residence to which the person does not reply. | 
| 2010 | 6.  Upon failure of the insured to pay for continued | 
| 2011 | coverage. | 
| 2012 | (e)  Except under the circumstances described in this | 
| 2013 | subsection, coverage of a person who ceases to meet the | 
| 2014 | eligibility requirements of this subsection shall be terminated | 
| 2015 | at the end of the policy period for which the necessary premiums | 
| 2016 | have been paid. | 
| 2017 | (10)  UNFAIR REFERRAL TO PLAN.--It is an unfair trade | 
| 2018 | practice for the purposes of part IX of chapter 626 or s. | 
| 2019 | 641.3901 for an insurer, health maintenance organization | 
| 2020 | insurance agent, insurance broker, or third-party administrator | 
| 2021 | to refer an individual employee to the plan, or arrange for an | 
| 2022 | individual employee to apply to the plan, for the purpose of | 
| 2023 | separating that employee from group health insurance coverage | 
| 2024 | provided in connection with the employee's employment. | 
| 2025 | (11)  PLAN ADMINISTRATOR.--The board shall select through a | 
| 2026 | competitive bidding process a plan administrator to administer | 
| 2027 | the plan. The board shall evaluate bids submitted based on | 
| 2028 | criteria established by the board, which shall include: | 
| 2029 | (a)  The plan administrator's proven ability to handle | 
| 2030 | health insurance coverage to individuals. | 
| 2031 | (b)  The efficiency and timeliness of the plan | 
| 2032 | administrator's claim processing procedures. | 
| 2033 | (c)  An estimate of total charges for administering the | 
| 2034 | plan. | 
| 2035 | (d)  The plan administrator's ability to apply effective | 
| 2036 | cost-containment programs and procedures and to administer the | 
| 2037 | plan in a cost-efficient manner. | 
| 2038 | (e)  The financial condition and stability of the plan | 
| 2039 | administrator. | 
| 2040 | 
 | 
| 2041 | The administrator shall be an insurer, a health maintenance | 
| 2042 | organization, or a third-party administrator, or another | 
| 2043 | organization duly authorized to provide insurance pursuant to | 
| 2044 | the Florida Insurance Code. | 
| 2045 | (12)  ADMINISTRATOR TERM LIMITS.--The plan administrator | 
| 2046 | shall serve for a period specified in the contract between the | 
| 2047 | plan and the plan administrator subject to removal for cause and | 
| 2048 | subject to any terms, conditions, and limitations of the | 
| 2049 | contract between the plan and the plan administrator. At least 1 | 
| 2050 | year prior to the expiration of each period of service by a plan | 
| 2051 | administrator, the board shall invite eligible entities, | 
| 2052 | including the current plan administrator, to submit bids to | 
| 2053 | serve as the plan administrator. Selection of the plan | 
| 2054 | administrator for each succeeding period shall be made at least | 
| 2055 | 6 months prior to the end of the current period. | 
| 2056 | (13)  DUTIES OF THE PLAN ADMINISTRATOR.-- | 
| 2057 | (a)  The plan administrator shall perform such functions | 
| 2058 | relating to the plan as may be assigned to it, including, but | 
| 2059 | not limited to: | 
| 2060 | 1.  Determination of eligibility. | 
| 2061 | 2.  Payment of claims. | 
| 2062 | 3.  Establishment of a premium billing procedure for | 
| 2063 | collection of premiums from persons covered under the plan. | 
| 2064 | 4.  Other necessary functions to ensure timely payment of | 
| 2065 | benefits to covered persons under the plan. | 
| 2066 | (b)  The plan administrator shall submit regular reports to | 
| 2067 | the board regarding the operation of the plan. The frequency, | 
| 2068 | content, and form of the reports shall be specified in the | 
| 2069 | contract between the board and the plan administrator. | 
| 2070 | (c)  On March 1 following the close of each calendar year, | 
| 2071 | the plan administrator shall determine net written and earned | 
| 2072 | premiums, the expense of administration, and the paid and | 
| 2073 | incurred losses for the year and report this information to the | 
| 2074 | board and the Governor on a form prescribed by the Governor. | 
| 2075 | (14)  PAYMENT OF THE PLAN ADMINISTRATOR.--The plan | 
| 2076 | administrator shall be paid as provided in the contract between | 
| 2077 | the plan and the plan administrator. | 
| 2078 | (15)  FUNDING OF THE PLAN.-- | 
| 2079 | (a)  Premiums.-- | 
| 2080 | 1.  The plan shall establish premium rates for plan | 
| 2081 | coverage as provided in this section. Separate schedules of | 
| 2082 | premium rates based on age, sex, and geographical location may | 
| 2083 | apply for individual risks. Premium rates and schedules shall be | 
| 2084 | submitted to the office for approval prior to use. | 
| 2085 | 2.  Initial rates for plan coverage shall be limited to no | 
| 2086 | more than 300 percent of rates established for individual | 
| 2087 | standard risks as specified in s. 627.6675(3)(c). Subject to the | 
| 2088 | limits provided in this paragraph, subsequent rates shall be | 
| 2089 | established to provide fully for the expected costs of claims, | 
| 2090 | including recovery of prior losses, expenses of operation, | 
| 2091 | investment income of claim reserves, and any other cost factors | 
| 2092 | subject to the limitations described herein, but in no event | 
| 2093 | shall premiums exceed the 300-percent rate limitation provided | 
| 2094 | in this section. Notwithstanding the 300-percent rate | 
| 2095 | limitation, sliding scale premium surcharges based upon the | 
| 2096 | insured's income may apply to all enrollees. | 
| 2097 | (b)  Sources of additional revenue.--Any deficit incurred | 
| 2098 | by the plan shall be primarily funded through amounts | 
| 2099 | appropriated by the Legislature from general revenue sources, | 
| 2100 | including, but not limited to, a portion of the annual growth in | 
| 2101 | existing net insurance premium taxes. The board shall operate | 
| 2102 | the plan in such a manner that the estimated cost of providing | 
| 2103 | health insurance during any fiscal year will not exceed total | 
| 2104 | income the plan expects to receive from policy premiums and | 
| 2105 | funds appropriated by the Legislature, including any interest on | 
| 2106 | investments. After determining the amount of funds appropriated | 
| 2107 | to the board for a fiscal year, the board shall estimate the | 
| 2108 | number of new policies it believes the plan has the financial | 
| 2109 | capacity to insure during that year so that costs do not exceed | 
| 2110 | income. The board shall take steps necessary to ensure that plan | 
| 2111 | enrollment does not exceed the number of residents it has | 
| 2112 | estimated it has the financial capacity to insure. | 
| 2113 | (16)  BENEFITS.-- | 
| 2114 | (a)  The benefits provided shall be the same as the | 
| 2115 | standard and basic plans for small employers as outlined in s. | 
| 2116 | 627.6699. The board shall also establish an option of | 
| 2117 | alternative coverage such as catastrophic coverage that includes | 
| 2118 | a minimum level of primary care coverage and a high deductible | 
| 2119 | plan that meets the federal requirements of a health savings | 
| 2120 | account. | 
| 2121 | (b)  In establishing the plan coverage, the board shall | 
| 2122 | take into consideration the levels of health insurance provided | 
| 2123 | in the state and such medical economic factors as may be deemed | 
| 2124 | appropriate and adopt benefit levels, deductibles, copayments, | 
| 2125 | coinsurance factors, exclusions, and limitations determined to | 
| 2126 | be generally reflective of and commensurate with health | 
| 2127 | insurance provided through a representative number of large | 
| 2128 | employers in the state. | 
| 2129 | (c)  The board may adjust any deductibles and coinsurance | 
| 2130 | factors annually according to the medical component of the | 
| 2131 | Consumer Price Index. | 
| 2132 | (d)1.  Plan coverage shall exclude charges or expenses | 
| 2133 | incurred during the first 6 months following the effective date | 
| 2134 | of coverage for any condition for which medical advice, care, or | 
| 2135 | treatment was recommended or received for such condition during | 
| 2136 | the 6-month period immediately preceding the effective date of | 
| 2137 | coverage. | 
| 2138 | 2.  Such preexisting condition exclusions shall be waived | 
| 2139 | to the extent that similar exclusions, if any, have been | 
| 2140 | satisfied under any prior health insurance coverage which was | 
| 2141 | involuntarily terminated, provided application for pool coverage | 
| 2142 | is made not later than 63 days following such involuntary | 
| 2143 | termination. In such case, coverage under the plan shall be | 
| 2144 | effective from the date on which such prior coverage was | 
| 2145 | terminated and the applicant is not eligible for continuation or | 
| 2146 | conversion rights that would provide coverage substantially | 
| 2147 | similar to plan coverage. | 
| 2148 | (17)  NONDUPLICATION OF BENEFITS.-- | 
| 2149 | (a)  The plan shall be payor of last resort of benefits | 
| 2150 | whenever any other benefit or source of third-party payment is | 
| 2151 | available. Benefits otherwise payable under plan coverage shall | 
| 2152 | be reduced by all amounts paid or payable through any other | 
| 2153 | health insurance, by all hospital and medical expense benefits | 
| 2154 | paid or payable under any workers' compensation coverage, | 
| 2155 | automobile medical payment, or liability insurance, whether | 
| 2156 | provided on the basis of fault or nonfault, and by any hospital | 
| 2157 | or medical benefits paid or payable under or provided pursuant | 
| 2158 | to any state or federal law or program. | 
| 2159 | (b)  The plan shall have a cause of action against an | 
| 2160 | eligible person for the recovery of the amount of benefits paid | 
| 2161 | that are not for covered expenses. Benefits due from the plan | 
| 2162 | may be reduced or refused as a setoff against any amount | 
| 2163 | recoverable under this paragraph. | 
| 2164 | (18)  ANNUAL AND MAXIMUM BENEFITS.--Maximum benefits under | 
| 2165 | the plan shall be determined by the board. | 
| 2166 | (19)  TAXATION.--The plan is exempt from any tax imposed by | 
| 2167 | this state. The plan shall apply for federal tax exemption | 
| 2168 | status. | 
| 2169 | (20)  COMBINING MEMBERSHIP OF THE FLORIDA COMPREHENSIVE | 
| 2170 | HEALTH ASSOCIATION; ASSESSMENT.-- | 
| 2171 | (a)1. Upon implementation of the Florida Health Insurance | 
| 2172 | Plan, the Florida Comprehensive Health Association, as specified | 
| 2173 | in s. 627.6488, is abolished as a separate nonprofit entity and | 
| 2174 | shall be subsumed under the board of directors of the Florida | 
| 2175 | Health Insurance Plan. All individuals actively enrolled in the | 
| 2176 | Florida Comprehensive Health Association shall be enrolled in | 
| 2177 | the plan subject to its rules and requirements, except as | 
| 2178 | otherwise specified in this section. Maximum lifetime benefits | 
| 2179 | paid to an individual in the plan shall not exceed the amount | 
| 2180 | established under subsection (16), and benefits previously paid | 
| 2181 | for any individual by the Florida Comprehensive Health | 
| 2182 | Association shall be used in the determination of total lifetime | 
| 2183 | benefits paid under the plan. | 
| 2184 | 2.  All persons enrolled in the Florida Comprehensive | 
| 2185 | Health Association upon implementation of the Florida Health | 
| 2186 | Insurance Plan are only eligible for the benefits authorized | 
| 2187 | under subsection (16). Persons identified by this section shall | 
| 2188 | convert to the benefits authorized under subsection (16) no | 
| 2189 | later than January 1, 2005. | 
| 2190 | 3.  Except as otherwise provided in this section, the | 
| 2191 | administration of the coverage of persons actively enrolled in | 
| 2192 | the Florida Comprehensive Health Association shall operate under | 
| 2193 | the existing plan of operation without modification until the | 
| 2194 | adoption of the new plan of operation for the Florida Health | 
| 2195 | Insurance Plan. | 
| 2196 | (b)1.  As a condition of doing business in this state, an | 
| 2197 | insurer shall pay an assessment to the board in the amount | 
| 2198 | prescribed by this section. For operating losses incurred on or | 
| 2199 | after July 1, 2004, by persons enrolled in the Florida | 
| 2200 | Comprehensive Health Association, each insurer shall annually be | 
| 2201 | assessed by the board in the following calendar year a portion | 
| 2202 | of such incurred operating losses of the plan. Such portion | 
| 2203 | shall be determined by multiplying such operating losses by a | 
| 2204 | fraction, the numerator of which equals the insurer's earned | 
| 2205 | premium pertaining to direct writings of health insurance in the | 
| 2206 | state during the calendar year preceding that for which the | 
| 2207 | assessment is levied, and the denominator of which equals the | 
| 2208 | total of all such premiums earned by insurers in the state | 
| 2209 | during such calendar year. | 
| 2210 | 2.  The total of all assessments under this paragraph upon | 
| 2211 | an insurer shall not exceed 1 percent of such insurer's health | 
| 2212 | insurance premium earned in this state during the calendar year | 
| 2213 | preceding the year for which the assessments were levied. | 
| 2214 | 3.  All rights, title, and interest in the assessment funds | 
| 2215 | collected under this paragraph shall vest in this state. | 
| 2216 | However, all of such funds and interest earned shall be used by | 
| 2217 | the plan to pay claims and administrative expenses. | 
| 2218 | (c)  If assessments and other receipts by the plan, board, | 
| 2219 | or plan administrator exceed the actual losses and | 
| 2220 | administrative expenses of the plan, the excess shall be held in | 
| 2221 | interest and used by the board to offset future losses. As used | 
| 2222 | in this subsection, the term "future losses" includes reserves | 
| 2223 | for claims incurred but not reported. | 
| 2224 | (d)  Each insurer's assessment shall be determined annually | 
| 2225 | by the board or plan administrator based on annual statements | 
| 2226 | and other reports deemed necessary by the board or plan | 
| 2227 | administrator and filed with the board or plan administrator by | 
| 2228 | the insurer. Any deficit incurred under the plan by persons | 
| 2229 | previously enrolled in the Florida Comprehensive Health | 
| 2230 | Association shall be recouped by the assessments against | 
| 2231 | insurers by the board or plan administrator in the manner | 
| 2232 | provided in paragraph (b), and the insurers may recover the | 
| 2233 | assessment in the normal course of their respective businesses | 
| 2234 | without time limitation. | 
| 2235 | (e)  If a person actively enrolled in the Florida | 
| 2236 | Comprehensive Health Association after implementation of the | 
| 2237 | plan loses eligibility for participation in the Florida | 
| 2238 | Comprehensive Health Association, such person shall not be | 
| 2239 | included in the calculation of the assessment if the person | 
| 2240 | later regains eligibility for participation in the plan. | 
| 2241 | (f)  When all persons actively enrolled in the Florida | 
| 2242 | Comprehensive Health Association as of the date of | 
| 2243 | implementation of the plan are no longer eligible for | 
| 2244 | participation in the Florida Comprehensive Health Association, | 
| 2245 | the board of directors and plan administrator shall no longer be | 
| 2246 | allowed to assess insurers in this state for incurred losses in | 
| 2247 | the Florida Comprehensive Health Association. | 
| 2248 | Section 22.  Upon implementation, as defined in s. | 
| 2249 | 627.64872(2), Florida Statutes, and as provided in s. | 
| 2250 | 627.64872(20), Florida Statutes, of the Florida Health Insurance | 
| 2251 | Plan created under s. 627.64872, Florida Statutes, sections | 
| 2252 | 627.6488, 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and | 
| 2253 | 627.6498, Florida Statutes, are repealed. | 
| 2254 | Section 23.  Subsections (12) and (13) are added to section | 
| 2255 | 627.662, Florida Statutes, to read: | 
| 2256 | 627.662  Other provisions applicable.--The following | 
| 2257 | provisions apply to group health insurance, blanket health | 
| 2258 | insurance, and franchise health insurance: | 
| 2259 | (12)  Section 627.6044, relating to the use of specific | 
| 2260 | methodology for payment of claims. | 
| 2261 | (13)  Section 627.6405, relating to the inappropriate | 
| 2262 | utilization of emergency care. | 
| 2263 | Section 24.  Paragraphs (c) and (d) of subsection (5), | 
| 2264 | paragraph (b) of subsection (6), and subsection (12) of section | 
| 2265 | 627.6699, Florida Statutes, are amended, subsections (15) and | 
| 2266 | (16) of said section are renumbered as subsections (16) and | 
| 2267 | (17), respectively, present subsection (15) of said section is | 
| 2268 | amended, and new subsections (15) and (18) are added to said | 
| 2269 | section, to read: | 
| 2270 | 627.6699  Employee Health Care Access Act.-- | 
| 2271 | (5)  AVAILABILITY OF COVERAGE.-- | 
| 2272 | (c)  Every small employer carrier must, as a condition of | 
| 2273 | transacting business in this state: | 
| 2274 | 1.  Offer and issue all small employer health benefit plans | 
| 2275 | on a guaranteed-issue basis to every eligible small employer, | 
| 2276 | with 2 to 50 eligible employees, that elects to be covered under | 
| 2277 | such plan, agrees to make the required premium payments, and | 
| 2278 | satisfies the other provisions of the plan. A rider for | 
| 2279 | additional or increased benefits may be medically underwritten | 
| 2280 | and may only be added to the standard health benefit plan. The | 
| 2281 | increased rate charged for the additional or increased benefit | 
| 2282 | must be rated in accordance with this section. | 
| 2283 | 2.  In the absence of enrollment availability in the | 
| 2284 | Florida Health Insurance Plan, offer and issue basic and | 
| 2285 | standard small employer health benefit plans on a guaranteed- | 
| 2286 | issue basis, during a 31-day open enrollment period of August 1 | 
| 2287 | through August 31 of each year, to every eligible small | 
| 2288 | employer, with fewer than two eligible employees, which small | 
| 2289 | employer is not formed primarily for the purpose of buying | 
| 2290 | health insurance and which elects to be covered under such plan, | 
| 2291 | agrees to make the required premium payments, and satisfies the | 
| 2292 | other provisions of the plan. Coverage provided under this | 
| 2293 | subparagraph shall begin on October 1 of the same year as the | 
| 2294 | date of enrollment, unless the small employer carrier and the | 
| 2295 | small employer agree to a different date. A rider for additional | 
| 2296 | or increased benefits may be medically underwritten and may only | 
| 2297 | be added to the standard health benefit plan. The increased rate | 
| 2298 | charged for the additional or increased benefit must be rated in | 
| 2299 | accordance with this section. For purposes of this subparagraph, | 
| 2300 | a person, his or her spouse, and his or her dependent children | 
| 2301 | constitute a single eligible employee if that person and spouse | 
| 2302 | are employed by the same small employer and either that person | 
| 2303 | or his or her spouse has a normal work week of less than 25 | 
| 2304 | hours. Any right to an open enrollment of health benefit | 
| 2305 | coverage for groups of fewer than two employees, pursuant to | 
| 2306 | this section, shall remain in full force and effect in the | 
| 2307 | absence of the availability of new enrollment into the Florida | 
| 2308 | Health Insurance Plan. | 
| 2309 | 3.  This paragraph does not limit a carrier's ability to | 
| 2310 | offer other health benefit plans to small employers if the | 
| 2311 | standard and basic health benefit plans are offered and | 
| 2312 | rejected. | 
| 2313 | (d)  A small employer carrier must file with the office, in | 
| 2314 | a format and manner prescribed by the committee, a standard | 
| 2315 | health care plan, a high deductible plan that meets the federal | 
| 2316 | requirements of a health savings account plan or a health | 
| 2317 | reimbursement arrangement, and a basic health care plan to be | 
| 2318 | used by the carrier. The provisions of this section requiring | 
| 2319 | the filing of a high deductible plan are effective September 1, | 
| 2320 | 2004. | 
| 2321 | (6)  RESTRICTIONS RELATING TO PREMIUM RATES.-- | 
| 2322 | (b)  For all small employer health benefit plans that are | 
| 2323 | subject to this section and are issued by small employer | 
| 2324 | carriers on or after January 1, 1994, premium rates for health | 
| 2325 | benefit plans subject to this section are subject to the | 
| 2326 | following: | 
| 2327 | 1.  Small employer carriers must use a modified community | 
| 2328 | rating methodology in which the premium for each small employer | 
| 2329 | must be determined solely on the basis of the eligible | 
| 2330 | employee's and eligible dependent's gender, age, family | 
| 2331 | composition, tobacco use, or geographic area as determined under | 
| 2332 | paragraph (5)(j) and in which the premium may be adjusted as | 
| 2333 | permitted by this paragraph. | 
| 2334 | 2.  Rating factors related to age, gender, family | 
| 2335 | composition, tobacco use, or geographic location may be | 
| 2336 | developed by each carrier to reflect the carrier's experience. | 
| 2337 | The factors used by carriers are subject to office review and | 
| 2338 | approval. | 
| 2339 | 3.  Small employer carriers may not modify the rate for a | 
| 2340 | small employer for 12 months from the initial issue date or | 
| 2341 | renewal date, unless the composition of the group changes or | 
| 2342 | benefits are changed. However, a small employer carrier may | 
| 2343 | modify the rate one time prior to 12 months after the initial | 
| 2344 | issue date for a small employer who enrolls under a previously | 
| 2345 | issued group policy that has a common anniversary date for all | 
| 2346 | employers covered under the policy if: | 
| 2347 | a.  The carrier discloses to the employer in a clear and | 
| 2348 | conspicuous manner the date of the first renewal and the fact | 
| 2349 | that the premium may increase on or after that date. | 
| 2350 | b.  The insurer demonstrates to the office that | 
| 2351 | efficiencies in administration are achieved and reflected in the | 
| 2352 | rates charged to small employers covered under the policy. | 
| 2353 | 4.  A carrier may issue a group health insurance policy to | 
| 2354 | a small employer health alliance or other group association with | 
| 2355 | rates that reflect a premium credit for expense savings | 
| 2356 | attributable to administrative activities being performed by the | 
| 2357 | alliance or group association if such expense savings are | 
| 2358 | specifically documented in the insurer's rate filing and are | 
| 2359 | approved by the office. Any such credit may not be based on | 
| 2360 | different morbidity assumptions or on any other factor related | 
| 2361 | to the health status or claims experience of any person covered | 
| 2362 | under the policy. Nothing in this subparagraph exempts an | 
| 2363 | alliance or group association from licensure for any activities | 
| 2364 | that require licensure under the insurance code. A carrier | 
| 2365 | issuing a group health insurance policy to a small employer | 
| 2366 | health alliance or other group association shall allow any | 
| 2367 | properly licensed and appointed agent of that carrier to market | 
| 2368 | and sell the small employer health alliance or other group | 
| 2369 | association policy. Such agent shall be paid the usual and | 
| 2370 | customary commission paid to any agent selling the policy. | 
| 2371 | 5.  Any adjustments in rates for claims experience, health | 
| 2372 | status, or duration of coverage may not be charged to individual | 
| 2373 | employees or dependents. For a small employer's policy, such | 
| 2374 | adjustments may not result in a rate for the small employer | 
| 2375 | which deviates more than 15 percent from the carrier's approved | 
| 2376 | rate. Any such adjustment must be applied uniformly to the rates | 
| 2377 | charged for all employees and dependents of the small employer. | 
| 2378 | A small employer carrier may make an adjustment to a small | 
| 2379 | employer's renewal premium, not to exceed 10 percent annually, | 
| 2380 | due to the claims experience, health status, or duration of | 
| 2381 | coverage of the employees or dependents of the small employer. | 
| 2382 | Semiannually, small group carriers shall report information on | 
| 2383 | forms adopted by rule by the commission, to enable the office to | 
| 2384 | monitor the relationship of aggregate adjusted premiums actually | 
| 2385 | charged policyholders by each carrier to the premiums that would | 
| 2386 | have been charged by application of the carrier's approved | 
| 2387 | modified community rates. If the aggregate resulting from the | 
| 2388 | application of such adjustment exceeds the premium that would | 
| 2389 | have been charged by application of the approved modified | 
| 2390 | community rate by 4 5percent for the current reporting period, | 
| 2391 | the carrier shall limit the application of such adjustments only | 
| 2392 | to minus adjustments beginning not more than 60 days after the | 
| 2393 | report is sent to the office. For any subsequent reporting | 
| 2394 | period, if the total aggregate adjusted premium actually charged | 
| 2395 | does not exceed the premium that would have been charged by | 
| 2396 | application of the approved modified community rate by 4 5 | 
| 2397 | percent, the carrier may apply both plus and minus adjustments. | 
| 2398 | A small employer carrier may provide a credit to a small | 
| 2399 | employer's premium based on administrative and acquisition | 
| 2400 | expense differences resulting from the size of the group. Group | 
| 2401 | size administrative and acquisition expense factors may be | 
| 2402 | developed by each carrier to reflect the carrier's experience | 
| 2403 | and are subject to office review and approval. | 
| 2404 | 6.  A small employer carrier rating methodology may include | 
| 2405 | separate rating categories for one dependent child, for two | 
| 2406 | dependent children, and for three or more dependent children for | 
| 2407 | family coverage of employees having a spouse and dependent | 
| 2408 | children or employees having dependent children only. A small | 
| 2409 | employer carrier may have fewer, but not greater, numbers of | 
| 2410 | categories for dependent children than those specified in this | 
| 2411 | subparagraph. | 
| 2412 | 7.  Small employer carriers may not use a composite rating | 
| 2413 | methodology to rate a small employer with fewer than 10 | 
| 2414 | employees. For the purposes of this subparagraph, a "composite | 
| 2415 | rating methodology" means a rating methodology that averages the | 
| 2416 | impact of the rating factors for age and gender in the premiums | 
| 2417 | charged to all of the employees of a small employer. | 
| 2418 | 8.a.  A carrier may separate the experience of small | 
| 2419 | employer groups with less than 2 eligible employees from the | 
| 2420 | experience of small employer groups with 2-50 eligible employees | 
| 2421 | for purposes of determining an alternative modified community | 
| 2422 | rating. | 
| 2423 | b.  If a carrier separates the experience of small employer | 
| 2424 | groups as provided in sub-subparagraph a., the rate to be | 
| 2425 | charged to small employer groups of less than 2 eligible | 
| 2426 | employees may not exceed 150 percent of the rate determined for | 
| 2427 | small employer groups of 2-50 eligible employees. However, the | 
| 2428 | carrier may charge excess losses of the experience pool | 
| 2429 | consisting of small employer groups with less than 2 eligible | 
| 2430 | employees to the experience pool consisting of small employer | 
| 2431 | groups with 2-50 eligible employees so that all losses are | 
| 2432 | allocated and the 150-percent rate limit on the experience pool | 
| 2433 | consisting of small employer groups with less than 2 eligible | 
| 2434 | employees is maintained. Notwithstanding s. 627.411(1), the rate | 
| 2435 | to be charged to a small employer group of fewer than 2 eligible | 
| 2436 | employees, insured as of July 1, 2002, may be up to 125 percent | 
| 2437 | of the rate determined for small employer groups of 2-50 | 
| 2438 | eligible employees for the first annual renewal and 150 percent | 
| 2439 | for subsequent annual renewals. | 
| 2440 | (12)  STANDARD, BASIC, HIGH DEDUCTIBLE, AND LIMITED HEALTH | 
| 2441 | BENEFIT PLANS.-- | 
| 2442 | (a)1.  The Chief Financial Officer shall appoint a health | 
| 2443 | benefit plan committee composed of four representatives of | 
| 2444 | carriers which shall include at least two representatives of | 
| 2445 | HMOs, at least one of which is a staff model HMO, two | 
| 2446 | representatives of agents, four representatives of small | 
| 2447 | employers, and one employee of a small employer. The carrier | 
| 2448 | members shall be selected from a list of individuals recommended | 
| 2449 | by the board. The Chief Financial Officer may require the board | 
| 2450 | to submit additional recommendations of individuals for | 
| 2451 | appointment. | 
| 2452 | 2.  The plans shall comply with all of the requirements of | 
| 2453 | this subsection. | 
| 2454 | 3.  The plans must be filed with and approved by the office | 
| 2455 | prior to issuance or delivery by any small employer carrier. | 
| 2456 | 4.  After approval of the revised health benefit plans, if | 
| 2457 | the office determines that modifications to a plan might be | 
| 2458 | appropriate, the Chief Financial Officer shall appoint a new | 
| 2459 | health benefit plan committee in the manner provided in | 
| 2460 | subparagraph 1. to submit recommended modifications to the | 
| 2461 | office for approval. | 
| 2462 | (b)1.  Each small employer carrier issuing new health | 
| 2463 | benefit plans shall offer to any small employer, upon request, a | 
| 2464 | standard health benefit plan, anda basic health benefit plan, | 
| 2465 | and a high deductible plan that meets the requirements of a | 
| 2466 | health savings account plan as defined by federal law or a | 
| 2467 | health reimbursement arrangement as authorized by the Internal | 
| 2468 | Revenue Service, that meet meetsthe criteria set forth in this | 
| 2469 | section. | 
| 2470 | 2.  For purposes of this subsection, the terms "standard | 
| 2471 | health benefit plan," and"basic health benefit plan," and "high | 
| 2472 | deductible plan" mean policies or contracts that a small | 
| 2473 | employer carrier offers to eligible small employers that | 
| 2474 | contain: | 
| 2475 | a.  An exclusion for services that are not medically | 
| 2476 | necessary or that are not covered preventive health services; | 
| 2477 | and | 
| 2478 | b.  A procedure for preauthorization by the small employer | 
| 2479 | carrier, or its designees. | 
| 2480 | 3.  A small employer carrier may include the following | 
| 2481 | managed care provisions in the policy or contract to control | 
| 2482 | costs: | 
| 2483 | a.  A preferred provider arrangement or exclusive provider | 
| 2484 | organization or any combination thereof, in which a small | 
| 2485 | employer carrier enters into a written agreement with the | 
| 2486 | provider to provide services at specified levels of | 
| 2487 | reimbursement or to provide reimbursement to specified | 
| 2488 | providers. Any such written agreement between a provider and a | 
| 2489 | small employer carrier must contain a provision under which the | 
| 2490 | parties agree that the insured individual or covered member has | 
| 2491 | no obligation to make payment for any medical service rendered | 
| 2492 | by the provider which is determined not to be medically | 
| 2493 | necessary. A carrier may use preferred provider arrangements or | 
| 2494 | exclusive provider arrangements to the same extent as allowed in | 
| 2495 | group products that are not issued to small employers. | 
| 2496 | b.  A procedure for utilization review by the small | 
| 2497 | employer carrier or its designees. | 
| 2498 | 
 | 
| 2499 | This subparagraph does not prohibit a small employer carrier | 
| 2500 | from including in its policy or contract additional managed care | 
| 2501 | and cost containment provisions, subject to the approval of the | 
| 2502 | office, which have potential for controlling costs in a manner | 
| 2503 | that does not result in inequitable treatment of insureds or | 
| 2504 | subscribers. The carrier may use such provisions to the same | 
| 2505 | extent as authorized for group products that are not issued to | 
| 2506 | small employers. | 
| 2507 | 4.  The standard health benefit plan shall include: | 
| 2508 | a.  Coverage for inpatient hospitalization; | 
| 2509 | b.  Coverage for outpatient services; | 
| 2510 | c.  Coverage for newborn children pursuant to s. 627.6575; | 
| 2511 | d.  Coverage for child care supervision services pursuant | 
| 2512 | to s. 627.6579; | 
| 2513 | e.  Coverage for adopted children upon placement in the | 
| 2514 | residence pursuant to s. 627.6578; | 
| 2515 | f.  Coverage for mammograms pursuant to s. 627.6613; | 
| 2516 | g.  Coverage for handicapped children pursuant to s. | 
| 2517 | 627.6615; | 
| 2518 | h.  Emergency or urgent care out of the geographic service | 
| 2519 | area; and | 
| 2520 | i.  Coverage for services provided by a hospice licensed | 
| 2521 | under s. 400.602 in cases where such coverage would be the most | 
| 2522 | appropriate and the most cost-effective method for treating a | 
| 2523 | covered illness. | 
| 2524 | 5.  The standard health benefit plan and the basic health | 
| 2525 | benefit plan may include a schedule of benefit limitations for | 
| 2526 | specified services and procedures. If the committee develops | 
| 2527 | such a schedule of benefits limitation for the standard health | 
| 2528 | benefit plan or the basic health benefit plan, a small employer | 
| 2529 | carrier offering the plan must offer the employer an option for | 
| 2530 | increasing the benefit schedule amounts by 4 percent annually. | 
| 2531 | 6.  The basic health benefit plan shall include all of the | 
| 2532 | benefits specified in subparagraph 4.; however, the basic health | 
| 2533 | benefit plan shall place additional restrictions on the benefits | 
| 2534 | and utilization and may also impose additional cost containment | 
| 2535 | measures. | 
| 2536 | 7.  Sections 627.419(2), (3), and (4), 627.6574, 627.6612, | 
| 2537 | 627.66121, 627.66122, 627.6616, 627.6618, 627.668, and 627.66911 | 
| 2538 | apply to the standard health benefit plan and to the basic | 
| 2539 | health benefit plan. However, notwithstanding said provisions, | 
| 2540 | the plans may specify limits on the number of authorized | 
| 2541 | treatments, if such limits are reasonable and do not | 
| 2542 | discriminate against any type of provider. | 
| 2543 | 8.  The high deductible plan associated with a health | 
| 2544 | savings account or a health reimbursement arrangement shall | 
| 2545 | include all the benefits specified in subparagraph 4. | 
| 2546 | 9. 8.Each small employer carrier that provides for | 
| 2547 | inpatient and outpatient services by allopathic hospitals may | 
| 2548 | provide as an option of the insured similar inpatient and | 
| 2549 | outpatient services by hospitals accredited by the American | 
| 2550 | Osteopathic Association when such services are available and the | 
| 2551 | osteopathic hospital agrees to provide the service. | 
| 2552 | (c)  If a small employer rejects, in writing, the standard | 
| 2553 | health benefit plan, andthe basic health benefit plan, and the | 
| 2554 | high deductible health savings account plan or a health | 
| 2555 | reimbursement arrangement, the small employer carrier may offer | 
| 2556 | the small employer a limited benefit policy or contract. | 
| 2557 | (d)1.  Upon offering coverage under a standard health | 
| 2558 | benefit plan, a basic health benefit plan, or a limited benefit | 
| 2559 | policy or contract for any small employer, the small employer | 
| 2560 | carrier shall provide such employer group with a written | 
| 2561 | statement that contains, at a minimum: | 
| 2562 | a.  An explanation of those mandated benefits and providers | 
| 2563 | that are not covered by the policy or contract; | 
| 2564 | b.  An explanation of the managed care and cost control | 
| 2565 | features of the policy or contract, along with all appropriate | 
| 2566 | mailing addresses and telephone numbers to be used by insureds | 
| 2567 | in seeking information or authorization; and | 
| 2568 | c.  An explanation of the primary and preventive care | 
| 2569 | features of the policy or contract. | 
| 2570 | 
 | 
| 2571 | Such disclosure statement must be presented in a clear and | 
| 2572 | understandable form and format and must be separate from the | 
| 2573 | policy or certificate or evidence of coverage provided to the | 
| 2574 | employer group. | 
| 2575 | 2.  Before a small employer carrier issues a standard | 
| 2576 | health benefit plan, a basic health benefit plan, or a limited | 
| 2577 | benefit policy or contract, it must obtain from the prospective | 
| 2578 | policyholder a signed written statement in which the prospective | 
| 2579 | policyholder: | 
| 2580 | a.  Certifies as to eligibility for coverage under the | 
| 2581 | standard health benefit plan, basic health benefit plan, or | 
| 2582 | limited benefit policy or contract; | 
| 2583 | b.  Acknowledges the limited nature of the coverage and an | 
| 2584 | understanding of the managed care and cost control features of | 
| 2585 | the policy or contract; | 
| 2586 | c.  Acknowledges that if misrepresentations are made | 
| 2587 | regarding eligibility for coverage under a standard health | 
| 2588 | benefit plan, a basic health benefit plan, or a limited benefit | 
| 2589 | policy or contract, the person making such misrepresentations | 
| 2590 | forfeits coverage provided by the policy or contract; and | 
| 2591 | d.  If a limited plan is requested, acknowledges that the | 
| 2592 | prospective policyholder had been offered, at the time of | 
| 2593 | application for the insurance policy or contract, the | 
| 2594 | opportunity to purchase any health benefit plan offered by the | 
| 2595 | carrier and that the prospective policyholder had rejected that | 
| 2596 | coverage. | 
| 2597 | 
 | 
| 2598 | A copy of such written statement shall be provided to the | 
| 2599 | prospective policyholder no later than at the time of delivery | 
| 2600 | of the policy or contract, and the original of such written | 
| 2601 | statement shall be retained in the files of the small employer | 
| 2602 | carrier for the period of time that the policy or contract | 
| 2603 | remains in effect or for 5 years, whichever period is longer. | 
| 2604 | 3.  Any material statement made by an applicant for | 
| 2605 | coverage under a health benefit plan which falsely certifies as | 
| 2606 | to the applicant's eligibility for coverage serves as the basis | 
| 2607 | for terminating coverage under the policy or contract. | 
| 2608 | 4.  Each marketing communication that is intended to be | 
| 2609 | used in the marketing of a health benefit plan in this state | 
| 2610 | must be submitted for review by the office prior to use and must | 
| 2611 | contain the disclosures stated in this subsection. | 
| 2612 | (e)  A small employer carrier may not use any policy, | 
| 2613 | contract, form, or rate under this section, including | 
| 2614 | applications, enrollment forms, policies, contracts, | 
| 2615 | certificates, evidences of coverage, riders, amendments, | 
| 2616 | endorsements, and disclosure forms, until the insurer has filed | 
| 2617 | it with the office and the office has approved it under ss. | 
| 2618 | 627.410 and 627.411 and this section. | 
| 2619 | (15)  SMALL EMPLOYERS ACCESS PROGRAM.-- | 
| 2620 | (a)  Popular name.--This subsection may be referred to by | 
| 2621 | the popular name "The Small Employers Access Program." | 
| 2622 | (b)  Intent.--The Legislature finds that increased access | 
| 2623 | to health care coverage for small employers with up to 25 | 
| 2624 | employees could improve employees' health and reduce the | 
| 2625 | incidence and costs of illness and disabilities among residents | 
| 2626 | in this state. Many employers do not offer health care benefits | 
| 2627 | to their employees citing the increased cost of this benefit. It | 
| 2628 | is the intent of the Legislature to create the Small Business | 
| 2629 | Health Plan to provide small employers the option and ability to | 
| 2630 | provide health care benefits to their employees at an affordable | 
| 2631 | cost through the creation of purchasing pools for employers with | 
| 2632 | up to 25 employees, and rural hospital employers and nursing | 
| 2633 | home employers regardless of the number of employees. | 
| 2634 | (c)  Definitions.--For purposes of this subsection: | 
| 2635 | 1.  "Fair commission" means a commission structure | 
| 2636 | determined by the insurers and reflected in the insurers' rate | 
| 2637 | filings made pursuant to this subsection. | 
| 2638 | 2.  "Insurer" means any entity that provides health | 
| 2639 | insurance in this state. For purposes of this subsection, | 
| 2640 | insurer includes an insurance company holding a certificate of | 
| 2641 | authority pursuant to chapter 624 or a health maintenance | 
| 2642 | organization holding a certificate of authority pursuant to | 
| 2643 | chapter 641, which qualifies to provide coverage to small | 
| 2644 | employer groups pursuant to this section. | 
| 2645 | 3.  "Mutually supported benefit plan" means an optional | 
| 2646 | alternative coverage plan developed within a defined geographic | 
| 2647 | region which may include, but is not limited to, a minimum level | 
| 2648 | of primary care coverage in which the percentage of the premium | 
| 2649 | is distributed among the employer, the employee, and community- | 
| 2650 | generated revenue either alone or in conjunction with federal | 
| 2651 | matching funds. | 
| 2652 | 4.  "Office" means the Office of Insurance Regulation of | 
| 2653 | the Department of Financial Services. | 
| 2654 | 5.  "Participating insurer" means any insurer providing | 
| 2655 | health insurance to small employers that has been selected by | 
| 2656 | the office in accordance with this subsection for its designated | 
| 2657 | region. | 
| 2658 | 6.  "Program" means the Small Employer Access Program as | 
| 2659 | created by this subsection. | 
| 2660 | (d)  Eligibility.-- | 
| 2661 | 1.  Any small employer that is actively engaged in | 
| 2662 | business, has its principal place of business in this state, | 
| 2663 | employs up to 25 eligible employees on business days during the | 
| 2664 | preceding calendar year, employs at least 2 employees on the | 
| 2665 | first day of the plan year, and has had no prior coverage for | 
| 2666 | the last 6 months may participate. | 
| 2667 | 2.  Any municipality, county, school district, or hospital | 
| 2668 | employer located in a rural community as defined in s. | 
| 2669 | 288.0656(2)(b), may participate. | 
| 2670 | 3.  Nursing home employers may participate. | 
| 2671 | 4.  Each dependent of a person eligible for coverage is | 
| 2672 | also eligible to participate. | 
| 2673 | 
 | 
| 2674 | Any employer participating in the program must do so until the | 
| 2675 | end of the term for which the carrier providing the coverage is | 
| 2676 | obligated to provide such coverage to the program. Coverage for | 
| 2677 | a small employer group that ceases to meet the eligibility | 
| 2678 | requirements of this section may be terminated at the end of the | 
| 2679 | policy period for which the necessary premiums have been paid. | 
| 2680 | (e)  Administration.-- | 
| 2681 | 1.  The office shall by competitive bid, in accordance with | 
| 2682 | current state law, select an insurer to provide coverage through | 
| 2683 | the program to eligible small employers within an established | 
| 2684 | geographical area of this state. The office may develop | 
| 2685 | exclusive regions for the program similar to those used by the | 
| 2686 | Healthy Kids Corporation. However the office is not precluded | 
| 2687 | from developing, in conjunction with insurers, regions different | 
| 2688 | from those used by the Healthy Kids Corporation if the office | 
| 2689 | deems that such a region will carry out the intentions of this | 
| 2690 | subsection. | 
| 2691 | 2.  The office shall evaluate bids submitted based upon | 
| 2692 | criteria established by the office, which shall include, but not | 
| 2693 | be limited to: | 
| 2694 | a.  The insurer's proven ability to handle health insurance | 
| 2695 | coverage to small employer groups. | 
| 2696 | b.  The efficiency and timeliness of the insurer's claim | 
| 2697 | processing procedures. | 
| 2698 | c.  The insurer's ability to apply effective cost- | 
| 2699 | containment programs and procedures and to administer the | 
| 2700 | program in a cost-efficient manner. | 
| 2701 | d.  The financial condition and stability of the insurer. | 
| 2702 | e.  The insurer's ability to develop an optional mutually | 
| 2703 | supported benefit plan. | 
| 2704 | 
 | 
| 2705 | The office may use any financial information available to it | 
| 2706 | through its regulatory duties to make this evaluation. | 
| 2707 | (f)  Insurer qualifications.--The insurer shall be a duly | 
| 2708 | authorized insurer or health maintenance organization. | 
| 2709 | (g)  Duties of the insurer.--The insurer shall: | 
| 2710 | 1.  Develop and implement a program to publicize the | 
| 2711 | existence of the program, program eligibility requirements, and | 
| 2712 | procedures for enrollment and maintain public awareness of the | 
| 2713 | program. | 
| 2714 | 2.  Maintain employer awareness of the program. | 
| 2715 | 3.  Demonstrate the ability to use delivery of cost- | 
| 2716 | effective health care services. | 
| 2717 | 4.  Encourage, educate, advise, and administer the | 
| 2718 | effective use of health savings accounts by covered employees | 
| 2719 | and dependents. | 
| 2720 | 5.  Serve for a period specified in the contract between | 
| 2721 | the office and the insurer, subject to removal for cause and | 
| 2722 | subject to any terms, conditions, and limitations of the | 
| 2723 | contract between the office and the insurer as may be specified | 
| 2724 | in the request for proposal. | 
| 2725 | (h)  Contract term.--The contract term shall not exceed 3 | 
| 2726 | years. At least 6 months prior to the expiration of each | 
| 2727 | contract period, the office shall invite eligible entities, | 
| 2728 | including the current insurer, to submit bids to serve as the | 
| 2729 | insurer for a designated geographic area. Selection of the | 
| 2730 | insurer for the succeeding period shall be made at least 3 | 
| 2731 | months prior to the end of the current period. If a protest is | 
| 2732 | filed and not resolved by the end of the contract period, the | 
| 2733 | contract with the existing administrator may be extended for a | 
| 2734 | period not to exceed 6 months. During the contract extension | 
| 2735 | period, the administrator shall be paid at a rate to be | 
| 2736 | negotiated by the office. | 
| 2737 | (i)  Insurer reporting requirements.--On March 1 following | 
| 2738 | the close of each calendar year, the insurer shall determine net | 
| 2739 | written and earned premiums, the expense of administration, and | 
| 2740 | the paid and incurred losses for the year and report this | 
| 2741 | information to the office on a form prescribed by the office. | 
| 2742 | (j)  Application requirements.--The insurer shall permit or | 
| 2743 | allow any licensed and duly appointed health insurance agent | 
| 2744 | residing in the designated region to submit applications for | 
| 2745 | coverage, and such agent shall be paid a fair commission if | 
| 2746 | coverage is written. The agent must be appointed to at least one | 
| 2747 | insurer. | 
| 2748 | (k)  Benefits.--The benefits provided by the plan shall be | 
| 2749 | the same as the coverage required for small employers under | 
| 2750 | subsection (12). Upon the approval of the office, the insurer | 
| 2751 | may also establish an optional mutually supported benefit plan | 
| 2752 | which is an alternative plan developed within a defined | 
| 2753 | geographic region of this state or any other such alternative | 
| 2754 | plan which will carry out the intent of this subsection. Any | 
| 2755 | small employer carrier issuing new health benefit plans may | 
| 2756 | offer a benefit plan with coverages similar to, but not less | 
| 2757 | than, any alternative coverage plan developed pursuant to this | 
| 2758 | subsection. | 
| 2759 | (l)  Annual reporting.--The office shall make an annual | 
| 2760 | report to the Governor, the President of the Senate, and the | 
| 2761 | Speaker of the House of Representatives. The report shall | 
| 2762 | summarize the activities of the program in the preceding | 
| 2763 | calendar year, including the net written and earned premiums, | 
| 2764 | program enrollment, the expense of administration, and the paid | 
| 2765 | and incurred losses. The report shall be submitted no later than | 
| 2766 | March 15 following the close of the prior calendar year. | 
| 2767 | (16) (15)APPLICABILITY OF OTHER STATE LAWS.-- | 
| 2768 | (a)  Except as expressly provided in this section, a law | 
| 2769 | requiring coverage for a specific health care service or | 
| 2770 | benefit, or a law requiring reimbursement, utilization, or | 
| 2771 | consideration of a specific category of licensed health care | 
| 2772 | practitioner, does not apply to a standard or basic health | 
| 2773 | benefit plan policy or contract or a limited benefit policy or | 
| 2774 | contract offered or delivered to a small employer unless that | 
| 2775 | law is made expressly applicable to such policies or contracts. | 
| 2776 | A law restricting or limiting deductibles, coinsurance, | 
| 2777 | copayments, or annual or lifetime maximum payments does not | 
| 2778 | apply to any health plan policy, including a standard or basic | 
| 2779 | health benefit plan policy or contract, offered or delivered to | 
| 2780 | a small employer unless such law is made expressly applicable to | 
| 2781 | such policy or contract. However, every small employer carrier | 
| 2782 | must offer to eligible small employers the standard benefit plan | 
| 2783 | and the basic benefit plan, as required by subsection (5), as | 
| 2784 | such plans have been approved by the office pursuant to | 
| 2785 | subsection (12). | 
| 2786 | (b)  Except as provided in this section, a standard or | 
| 2787 | basic health benefit plan policy or contract or limited benefit | 
| 2788 | policy or contract offered to a small employer is not subject to | 
| 2789 | any provision of this code which: | 
| 2790 | 1.  Inhibits a small employer carrier from contracting with | 
| 2791 | providers or groups of providers with respect to health care | 
| 2792 | services or benefits; | 
| 2793 | 2.  Imposes any restriction on a small employer carrier's | 
| 2794 | ability to negotiate with providers regarding the level or | 
| 2795 | method of reimbursing care or services provided under a health | 
| 2796 | benefit plan; or | 
| 2797 | 3.  Requires a small employer carrier to either include a | 
| 2798 | specific provider or class of providers when contracting for | 
| 2799 | health care services or benefits or to exclude any class of | 
| 2800 | providers that is generally authorized by statute to provide | 
| 2801 | such care. | 
| 2802 | (c)  Any second tier assessment paid by a carrier pursuant | 
| 2803 | to paragraph (11)(j) may be credited against assessments levied | 
| 2804 | against the carrier pursuant to s. 627.6494. | 
| 2805 | (d)  Notwithstanding chapter 641, a health maintenance | 
| 2806 | organization is authorized to issue contracts providing benefits | 
| 2807 | equal to the standard health benefit plan, the basic health | 
| 2808 | benefit plan, and the limited benefit policy authorized by this | 
| 2809 | section. | 
| 2810 | (17) (16)RULEMAKING AUTHORITY.--The commission may adopt | 
| 2811 | rules to administer this section, including rules governing | 
| 2812 | compliance by small employer carriers and small employers. | 
| 2813 | Section 25.  Section 627.6405, Florida Statutes, is created | 
| 2814 | to read: | 
| 2815 | 627.6405  Decreasing inappropriate utilization of emergency | 
| 2816 | care.-- | 
| 2817 | (1)  The Legislature finds and declares it to be of vital | 
| 2818 | importance that emergency services and care be provided by | 
| 2819 | hospitals and physicians to every person in need of such care, | 
| 2820 | but with the double-digit increases in health insurance | 
| 2821 | premiums, health care providers and insurers should encourage | 
| 2822 | patients and the insured to assume responsibility for their | 
| 2823 | treatment, including emergency care. The Legislature finds that | 
| 2824 | inappropriate utilization of emergency department services | 
| 2825 | increases the overall cost of providing health care and these | 
| 2826 | costs are ultimately borne by the hospital, the insured | 
| 2827 | patients, and, many times, by the taxpayers of this state. | 
| 2828 | Finally, the Legislature declares that the providers and | 
| 2829 | insurers must share the responsibility of providing alternative | 
| 2830 | treatment options to urgent care patients outside of the | 
| 2831 | emergency department. Therefore, it is the intent of the | 
| 2832 | Legislature to place the obligation for educating consumers and | 
| 2833 | creating mechanisms for delivery of care that will decrease the | 
| 2834 | overutilization of emergency service on health insurers and | 
| 2835 | providers. | 
| 2836 | (2)  Health insurers shall provide on their websites | 
| 2837 | information regarding appropriate utilization of emergency care | 
| 2838 | services which shall include, but not be limited to, a list of | 
| 2839 | alternative urgent care contracted providers, the types of | 
| 2840 | services offered by these providers, and what to do in the event | 
| 2841 | of a true emergency. | 
| 2842 | (3)  Health insurers shall develop community emergency | 
| 2843 | department diversion programs. Such programs may include, at the | 
| 2844 | discretion of the insurer, but not be limited to, enlisting | 
| 2845 | providers to be on call to insurers after hours, coordinating | 
| 2846 | care through local community resources, and providing incentives | 
| 2847 | to providers for case management. | 
| 2848 | (4)  As a disincentive for insureds to inappropriately use | 
| 2849 | emergency department services for nonemergency care, health | 
| 2850 | insurers may require higher copayments for urgent care or | 
| 2851 | primary care provided in an emergency department and higher | 
| 2852 | copayments for use of out-of-network emergency departments. | 
| 2853 | Higher copayments may not be charged for the utilization of the | 
| 2854 | emergency department for emergency care. For the purposes of | 
| 2855 | this section, the term "emergency care" has the same meaning as | 
| 2856 | provided in s. 395.002, and shall include services provided to | 
| 2857 | rule out an emergency medical condition. | 
| 2858 | Section 26.  Section 641.31097, Florida Statutes, is | 
| 2859 | created to read: | 
| 2860 | 641.31097  Decreasing inappropriate utilization of | 
| 2861 | emergency care.-- | 
| 2862 | (1)  The Legislature finds and declares it to be of vital | 
| 2863 | importance that emergency services and care be provided by | 
| 2864 | hospitals and physicians to every person in need of such care, | 
| 2865 | but with the double-digit increases in health insurance | 
| 2866 | premiums, health care providers and insurers should encourage | 
| 2867 | patients and the insured to assume responsibility for their | 
| 2868 | treatment, including emergency care. The Legislature finds that | 
| 2869 | inappropriate utilization of emergency department services | 
| 2870 | increases the overall cost of providing health care and these | 
| 2871 | costs are ultimately borne by the hospital, by the insured | 
| 2872 | patients, and, many times, by the taxpayers of this state. | 
| 2873 | Finally, the Legislature declares that the providers and | 
| 2874 | insurers must share the responsibility of providing alternative | 
| 2875 | treatment options to urgent care patients outside of the | 
| 2876 | emergency department. Therefore, it is the intent of the | 
| 2877 | Legislature to place the obligation for educating consumers and | 
| 2878 | creating mechanisms for delivery of care that will decrease the | 
| 2879 | overutilization of emergency service on health maintenance | 
| 2880 | organizations and providers. | 
| 2881 | (2)  Health maintenance organizations shall provide on | 
| 2882 | their Internet websites information regarding appropriate | 
| 2883 | utilization of emergency care services, which shall include, but | 
| 2884 | not be limited to, a list of alternative urgent care contracted | 
| 2885 | providers, the types of services offered by these providers, and | 
| 2886 | what to do in the event of a true emergency. | 
| 2887 | (3)  Health maintenance organizations shall develop | 
| 2888 | community emergency department diversion programs. Such programs | 
| 2889 | may include at the discretion of the health maintenance | 
| 2890 | organization, but not be limited to, enlisting providers to be | 
| 2891 | on call to subscribers after hours, coordinating care through | 
| 2892 | local community resources, and providing incentives to providers | 
| 2893 | for case management. | 
| 2894 | (4)  As a disincentive for subscribers to inappropriately | 
| 2895 | use emergency department services for nonemergency care, health | 
| 2896 | maintenance organizations may require higher copayments for | 
| 2897 | urgent care or primary care provided in an emergency department | 
| 2898 | and higher copayments for use of out-of-network emergency | 
| 2899 | departments. Higher copayments may not be charged for the | 
| 2900 | utilization of the emergency department for emergency care. For | 
| 2901 | the purposes of this section, the term "emergency care" has the | 
| 2902 | same meaning as provided in s. 395.002 and shall include | 
| 2903 | services provided to rule out an emergency medical condition. | 
| 2904 | Section 27.  Subsection (1) of section 627.9175, Florida | 
| 2905 | Statutes, is amended to read: | 
| 2906 | 627.9175  Reports of information on health and accident | 
| 2907 | insurance.-- | 
| 2908 | (1)  Each health insurer, prepaid limited health services | 
| 2909 | organization, and health maintenance organization shall submit, | 
| 2910 | no later than April 1 of each year, annuallyto the office | 
| 2911 | information concerning health and accident insurance coverage | 
| 2912 | and medical plans being marketed and currently in force in this | 
| 2913 | state. The required information shall be described by market | 
| 2914 | segment, to include, but not be limited to: | 
| 2915 | (a)  Issuing, servicing company, and entity contact | 
| 2916 | information. | 
| 2917 | (b)  Information on all health and accident insurance | 
| 2918 | policies and prepaid limited health service organizations and | 
| 2919 | health maintenance organization contracts in force and issued in | 
| 2920 | the previous year. Such information shall include, but not be | 
| 2921 | limited to, direct premiums earned, direct losses incurred, | 
| 2922 | number of policies, number of certificates, number of covered | 
| 2923 | lives, and the average number of days taken to pay claims. as to | 
| 2924 | policies of individual health insurance: | 
| 2925 | (a)  A summary of typical benefits, exclusions, and | 
| 2926 | limitations for each type of individual policy form currently | 
| 2927 | being issued in the state. The summary shall include, as | 
| 2928 | appropriate: | 
| 2929 | 1.  The deductible amount; | 
| 2930 | 2.  The coinsurance percentage; | 
| 2931 | 3.  The out-of-pocket maximum; | 
| 2932 | 4.  Outpatient benefits; | 
| 2933 | 5.  Inpatient benefits; and | 
| 2934 | 6.  Any exclusions for preexisting conditions. | 
| 2935 | 
 | 
| 2936 | The commission shall determine other appropriate benefits, | 
| 2937 | exclusions, and limitations to be reported for inclusion in the | 
| 2938 | consumer's guide published pursuant to this section. | 
| 2939 | (b)  A schedule of rates for each type of individual policy | 
| 2940 | form reflecting typical variations by age, sex, region of the | 
| 2941 | state, or any other applicable factor which is in use and is | 
| 2942 | determined to be appropriate for inclusion by the commission. | 
| 2943 | 
 | 
| 2944 | The commission may establish rules governing shall provide by | 
| 2945 | rule a uniform format forthe submission ofthisinformation | 
| 2946 | described in this section, including the use of uniform formats | 
| 2947 | and electronic data transmission order to allow for meaningful | 
| 2948 | comparisons of premiums charged for comparable benefits. The | 
| 2949 | office shall provide this information to the department, which | 
| 2950 | shall publish annually a consumer's guide which summarizes and | 
| 2951 | compares the information required to be reported under this | 
| 2952 | subsection. | 
| 2953 | Section 28.  Chapter 636, Florida Statutes, entitled | 
| 2954 | "Prepaid Limited Health Service Organizations," is retitled as | 
| 2955 | "Prepaid Limited Health Service Organizations and Discount | 
| 2956 | Medical Plan Organizations." | 
| 2957 | Section 29.  Sections 636.002 through 636.067, Florida | 
| 2958 | Statutes, are designated as part I of chapter 636, Florida | 
| 2959 | Statutes, and entitled "Prepaid Limited Health Service | 
| 2960 | Organizations." | 
| 2961 | Section 30.  Paragraph (c) of subsection (7) of section | 
| 2962 | 636.003, Florida Statutes, is amended to read: | 
| 2963 | 636.003  Definitions.--As used in this act, the term: | 
| 2964 | (7)  "Prepaid limited health service organization" means | 
| 2965 | any person, corporation, partnership, or any other entity which, | 
| 2966 | in return for a prepayment, undertakes to provide or arrange | 
| 2967 | for, or provide access to, the provision of a limited health | 
| 2968 | service to enrollees through an exclusive panel of providers. | 
| 2969 | Prepaid limited health service organization does not include: | 
| 2970 | (c)  Any person who is licensed pursuant to part II as a | 
| 2971 | discount medical plan organization , in exchange for fees, dues, | 
| 2972 | charges or other consideration, provides access to a limited | 
| 2973 | health service provider without assuming any responsibility for | 
| 2974 | payment for the limited health service or any portion thereof. | 
| 2975 | Section 31.  Effective January 1, 2005, part II of chapter | 
| 2976 | 636, Florida Statutes, consisting of sections 636.202, 636.204, | 
| 2977 | 636.206, 636.208, 636.210, 636.212, 636.214, 636.216, 636.218, | 
| 2978 | 636.220, 636.222, 636.224, 636.226, 636.228, 636.230, 636.232, | 
| 2979 | 636.234, 636.236, 636.238, 636.240, 636.242, and 636.244, is | 
| 2980 | created to read: | 
| 2981 | PART II | 
| 2982 | DISCOUNT MEDICAL PLAN ORGANIZATIONS | 
| 2983 | 636.202  Definitions.--As used in this part, the term: | 
| 2984 | (1)  "Discount medical plan" means a business arrangement | 
| 2985 | or contract in which a person, in exchange for fees, dues, | 
| 2986 | charges, or other consideration, provides access for plan | 
| 2987 | members to providers of medical services and the right to | 
| 2988 | receive medical services from those providers at a discount. The | 
| 2989 | term "discount medical plan" does not include any product | 
| 2990 | regulated under chapter 627, chapter 641, or part I of chapter | 
| 2991 | 636. | 
| 2992 | (2)  "Discount medical plan organization" means an entity | 
| 2993 | which, in exchange for fees, dues, charges, or other | 
| 2994 | consideration, provides access for plan members to providers of | 
| 2995 | medical services and the right to receive medical services from | 
| 2996 | those providers at a discount. The term "discount medical plan" | 
| 2997 | does not include any product regulated under chapter 627, | 
| 2998 | chapter 641, or part I of chapter 636. | 
| 2999 | (3)  "Marketer" means a person or entity which markets, | 
| 3000 | promotes, sells, or distributes a discount medical plan, | 
| 3001 | including a private label entity which places its name on and | 
| 3002 | markets or distributes a discount medical plan but does not | 
| 3003 | operate a discount medical plan. | 
| 3004 | (4)  "Medical services" means any care, service, or | 
| 3005 | treatment of illness or dysfunction of, or injury to, the human | 
| 3006 | body, including, but not limited to, physician care, inpatient | 
| 3007 | care, hospital surgical services, emergency services, ambulance | 
| 3008 | services, dental care services, vision care services, mental | 
| 3009 | health services, substance abuse services, chiropractic | 
| 3010 | services, podiatric care services, laboratory services, and | 
| 3011 | medical equipment and supplies. The term does not include | 
| 3012 | pharmaceutical supplies or prescriptions. | 
| 3013 | (5)  "Member" means any person who pays fees, dues, | 
| 3014 | charges, or other consideration for the right to receive the | 
| 3015 | purported benefits of a discount medical plan. | 
| 3016 | (6)  "Provider" means any person or institution which is | 
| 3017 | contracted, directly or indirectly, with a discount medical plan | 
| 3018 | organization to provide medical services to members. | 
| 3019 | (7)  "Provider network" means an entity which negotiates on | 
| 3020 | behalf of more than one provider with a discount medical plan | 
| 3021 | organization to provide medical services to members. | 
| 3022 | 636.204  License required.-- | 
| 3023 | (1)  Before doing business in this state as a discount | 
| 3024 | medical plan organization, an entity must be a corporation, | 
| 3025 | incorporated under the laws of this state or, if a foreign | 
| 3026 | corporation, authorized to transact business in this state, and | 
| 3027 | must possess a license as a discount medical plan organization | 
| 3028 | from the office. | 
| 3029 | (2)  An application for a license to operate as a discount | 
| 3030 | medical plan organization must be filed with the office on a | 
| 3031 | form prescribed by the commission. Such application must be | 
| 3032 | sworn to by an officer or authorized representative of the | 
| 3033 | applicant and be accompanied by the following: | 
| 3034 | (a)  A copy of the applicant's articles of incorporation, | 
| 3035 | including all amendments. | 
| 3036 | (b)  A copy of the corporation's bylaws. | 
| 3037 | (c)  A list of the names, addresses, official positions, | 
| 3038 | and biographical information of the individuals who are | 
| 3039 | responsible for conducting the applicant's affairs, including, | 
| 3040 | but not limited to, all members of the board of directors, board | 
| 3041 | of trustees, executive committee, or other governing board or | 
| 3042 | committee, the officers, contracted management company | 
| 3043 | personnel, and any person or entity owning or having the right | 
| 3044 | to acquire 10 percent or more of the voting securities of the | 
| 3045 | applicant. Such listing must fully disclose the extent and | 
| 3046 | nature of any contracts or arrangements between any individual | 
| 3047 | who is responsible for conducting the applicant's affairs and | 
| 3048 | the discount medical plan organization, including any possible | 
| 3049 | conflicts of interest. | 
| 3050 | (d)  A complete biographical statement, on forms prescribed | 
| 3051 | by the commission, an independent investigation report, and a | 
| 3052 | set of fingerprints, as provided in chapter 624, with respect to | 
| 3053 | each individual identified under paragraph (c). | 
| 3054 | (e)  A statement generally describing the applicant, its | 
| 3055 | facilities and personnel, and the medical services to be | 
| 3056 | offered. | 
| 3057 | (f)  A copy of the form of all contracts made or to be made | 
| 3058 | between the applicant and any providers or provider networks | 
| 3059 | regarding the provision of medical services to members. | 
| 3060 | (g)  A copy of the form of any contract made or arrangement | 
| 3061 | to be made between the applicant and any person listed in | 
| 3062 | paragraph (c). | 
| 3063 | (h)  A copy of the form of any contract made or to be made | 
| 3064 | between the applicant and any person, corporation, partnership, | 
| 3065 | or other entity for the performance on the applicant's behalf of | 
| 3066 | any function, including, but not limited to, marketing, | 
| 3067 | administration, enrollment, investment management, and | 
| 3068 | subcontracting for the provision of health services to members. | 
| 3069 | (i)  A copy of the applicant's most recent financial | 
| 3070 | statements audited by an independent certified public | 
| 3071 | accountant. | 
| 3072 | (j)  A description of the proposed method of marketing. | 
| 3073 | (k)  A description of the subscriber complaint procedures | 
| 3074 | to be established and maintained. | 
| 3075 | (l)  The fee for issuance of a license. | 
| 3076 | (m)  Such other information as the commission or office may | 
| 3077 | reasonably require to make the determinations required by this | 
| 3078 | part. | 
| 3079 | (3)  The office shall issue a license which shall expire 1 | 
| 3080 | year later, and each year on that date thereafter, and which the | 
| 3081 | office shall renew if the licensee pays the annual license fee | 
| 3082 | of $50 and if the office is satisfied that the licensee is in | 
| 3083 | compliance with this part. | 
| 3084 | (4)  Prior to licensure by the office, each discount | 
| 3085 | medical plan organization must establish an Internet website so | 
| 3086 | as to conform to the requirements of s. 636.226. | 
| 3087 | (5)  The license fee under subsection (2) is $50 per year | 
| 3088 | per licensee. All amounts collected shall be deposited into the | 
| 3089 | General Revenue Fund. | 
| 3090 | (6)  Nothing in this part requires a provider who provides | 
| 3091 | discounts to his or her own patients to obtain and maintain a | 
| 3092 | license as a discount medical plan organization. | 
| 3093 | 636.206  Examinations and investigations.-- | 
| 3094 | (1)  The office may examine or investigate the business and | 
| 3095 | affairs of any discount medical plan organization. The office | 
| 3096 | may order any discount medical plan organization or applicant to | 
| 3097 | produce any records, books, files, advertising and solicitation | 
| 3098 | materials, or other information and may take statements under | 
| 3099 | oath to determine whether the discount medical plan organization | 
| 3100 | or applicant is in violation of the law or is acting contrary to | 
| 3101 | the public interest. The expenses incurred in conducting any | 
| 3102 | examination or investigation must be paid by the discount | 
| 3103 | medical plan organization or applicant. Examinations and | 
| 3104 | investigations must be conducted as provided in chapter 624, and | 
| 3105 | discount medical plan organizations are subject to all | 
| 3106 | applicable provisions of the insurance code. | 
| 3107 | (2)  Failure by the discount medical plan organization to | 
| 3108 | pay the expenses incurred under subsection (1) is grounds for | 
| 3109 | denial or revocation. | 
| 3110 | 636.208  Fees.--A discount medical plan organization may | 
| 3111 | charge a reasonable one-time processing fee and a periodic | 
| 3112 | charge. If a discount medical plan charges for a time period in | 
| 3113 | excess of one month, the plan must, in the event of cancellation | 
| 3114 | of the membership by either party, make a pro rata reimbursement | 
| 3115 | of the fees to the member. | 
| 3116 | 636.210  Prohibited activities of a discount medical plan | 
| 3117 | organization.-- | 
| 3118 | (1)  A discount medical plan organization may not: | 
| 3119 | (a)  Use in its advertisements, marketing material, | 
| 3120 | brochures, and discount cards the term "insurance" except as | 
| 3121 | otherwise provided in this part; | 
| 3122 | (b)  Use in its advertisements, marketing material, | 
| 3123 | brochures, and discount cards the terms "health plan," | 
| 3124 | "coverage," "copay," "copayments," "preexisting conditions," | 
| 3125 | "guaranteed issue," "premium," "enrollment," "PPO," "preferred | 
| 3126 | provider organization," or other terms that could reasonably | 
| 3127 | mislead a person into believing the discount medical plan was | 
| 3128 | health insurance; | 
| 3129 | (c)  Have restrictions on free access to plan providers, | 
| 3130 | including, but not limited to, waiting periods and notification | 
| 3131 | periods; or | 
| 3132 | (d)  Pay providers any fees for medical services. | 
| 3133 | (2)  A discount medical plan organization may not collect | 
| 3134 | or accept money from a member for payment to a provider for | 
| 3135 | specific medical services furnished or to be furnished to the | 
| 3136 | member unless the organization has an active certificate of | 
| 3137 | authority from the office to act as an administrator. | 
| 3138 | 636.212  Disclosures.--The following disclosures must be | 
| 3139 | made in writing to any prospective member and must be on the | 
| 3140 | first page of any advertisements, marketing materials, or | 
| 3141 | brochures relating to a discount medical plan. The disclosures | 
| 3142 | must be printed in not less than 12-point type or no smaller | 
| 3143 | than the largest type on the page if larger than 12-point type: | 
| 3144 | (1)  That the plan is not a health insurance policy. | 
| 3145 | (2)  That the plan provides discounts at certain health | 
| 3146 | care providers for medical services. | 
| 3147 | (3)  That the plan does not make payments directly to the | 
| 3148 | providers of medical services. | 
| 3149 | (4)  That the plan member is obligated to pay for all | 
| 3150 | health care services but will receive a discount from those | 
| 3151 | health care providers who have contracted with the discount plan | 
| 3152 | organization. | 
| 3153 | (5)  The corporate name and the locations of the licensed | 
| 3154 | discount medical plan organization. | 
| 3155 | 636.214  Provider agreements.-- | 
| 3156 | (1)  All providers offering medical services to members | 
| 3157 | under a discount medical plan must provide such services | 
| 3158 | pursuant to a written agreement. The agreement may be entered | 
| 3159 | into directly by the provider or by a provider network to which | 
| 3160 | the provider belongs. | 
| 3161 | (2)  A provider agreement must provide the following: | 
| 3162 | (a)  A list of the services and products to be provided at | 
| 3163 | a discount. | 
| 3164 | (b)  The amount or amounts of the discounts or, | 
| 3165 | alternatively, a fee schedule which reflects the provider's | 
| 3166 | discounted rates. | 
| 3167 | (c)  That the provider will not charge members more than | 
| 3168 | the discounted rates. | 
| 3169 | (3)  A provider agreement between a discount medical plan | 
| 3170 | organization and a provider network shall require that the | 
| 3171 | provider network have written agreements with its providers | 
| 3172 | which: | 
| 3173 | (a)  Contain the terms described in subsection (2). | 
| 3174 | (b)  Authorize the provider network to contract with the | 
| 3175 | discount medical plan organization on behalf of the provider. | 
| 3176 | (c)  Require the network to maintain an up-to-date list of | 
| 3177 | its contracted providers and to provide that list on a monthly | 
| 3178 | basis to the discount medical plan organization. | 
| 3179 | (4)  The discount medical plan organization shall maintain | 
| 3180 | a copy of each active provider agreement. | 
| 3181 | 636.216  Form filings.-- | 
| 3182 | (1)  All charges to members must be filed with the office | 
| 3183 | and any charge to members greater than $30 per month or $360 per | 
| 3184 | year must be approved by the office before the charges can be | 
| 3185 | used. The discount medical plan organization has the burden of | 
| 3186 | proof that the charges bear a reasonable relation to the | 
| 3187 | benefits received by the member. | 
| 3188 | (2)  There must be a written agreement between the discount | 
| 3189 | medical plan organization and the member specifying the benefits | 
| 3190 | under the discount medical plan and complying with the | 
| 3191 | disclosure requirements of this part. | 
| 3192 | (3)  All forms used, including the written agreement | 
| 3193 | pursuant to subsection (2), must first be filed with and | 
| 3194 | approved by the office. Every form filed shall be identified by | 
| 3195 | a unique form number placed in the lower left corner of each | 
| 3196 | form. | 
| 3197 | (4)  If such filings are disapproved, the office shall | 
| 3198 | notify the discount medical plan organization and shall specify | 
| 3199 | in the notice the reasons for disapproval. The discount medical | 
| 3200 | plan organization has 21 days from the date of receipt of notice | 
| 3201 | to request a hearing before the office pursuant to chapter 120. | 
| 3202 | 636.218  Annual reports.-- | 
| 3203 | (1)  Each discount medical plan organization must file with | 
| 3204 | the office, within 3 months after the end of each fiscal year, | 
| 3205 | an annual report. | 
| 3206 | (2)  Such reports must be on forms prescribed by the | 
| 3207 | commission and must include: | 
| 3208 | (a)  Audited financial statements prepared in accordance | 
| 3209 | with generally accepted accounting principles certified by an | 
| 3210 | independent certified public accountant, including the | 
| 3211 | organization's balance sheet, income statement, and statement of | 
| 3212 | changes in cash flow for the preceding year. | 
| 3213 | (b)  A list of the names and residence addresses of all | 
| 3214 | persons responsible for the conduct of the organization's | 
| 3215 | affairs, together with a disclosure of the extent and nature of | 
| 3216 | any contracts or arrangements between such persons and the | 
| 3217 | discount medical plan organization, including any possible | 
| 3218 | conflicts of interest. | 
| 3219 | (c)  The number of discount medical plan members. | 
| 3220 | (d)  Such other information relating to the performance of | 
| 3221 | the discount medical plan organization as is reasonably required | 
| 3222 | by the commission or office. | 
| 3223 | (3)  Every discount medical plan organization which fails | 
| 3224 | to file an annual report in the form and within the time | 
| 3225 | required by this section shall forfeit up to $500 for each day | 
| 3226 | for the first 10 days during which the neglect continues and | 
| 3227 | shall forfeit up to $1,000 for each day after the first 10 days | 
| 3228 | during which the neglect continues; and, upon notice by the | 
| 3229 | office to that effect, the organization's authority to enroll | 
| 3230 | new members or to do business in this state ceases while such | 
| 3231 | default continues. The office shall deposit all sums collected | 
| 3232 | by the office under this section to the credit of the Insurance | 
| 3233 | Regulatory Trust Fund. The office may not collect more than | 
| 3234 | $50,000 for each report. | 
| 3235 | 636.220  Minimum capital requirements.?- | 
| 3236 | (1)  Each discount medical plan organization must at all | 
| 3237 | times maintain a net worth of at least $150,000. | 
| 3238 | (2)  The office may not issue a license unless the discount | 
| 3239 | medical plan organization has a net worth of at least $150,000. | 
| 3240 | 636.222  Suspension or revocation of license; suspension of | 
| 3241 | enrollment of new members; terms of suspension.-- | 
| 3242 | (1)  The office may suspend the authority of a discount | 
| 3243 | medical plan organization to enroll new members, revoke any | 
| 3244 | license issued to a discount medical plan organization, or order | 
| 3245 | compliance if the office finds that any of the following | 
| 3246 | conditions exist: | 
| 3247 | (a)  The organization is not operating in compliance with | 
| 3248 | this part. | 
| 3249 | (b)  The organization does not have the minimum net worth | 
| 3250 | as required by this part. | 
| 3251 | (c)  The organization has advertised, merchandised, or | 
| 3252 | attempted to merchandise its services in such a manner as to | 
| 3253 | misrepresent its services or capacity for service or has engaged | 
| 3254 | in deceptive, misleading, or unfair practices with respect to | 
| 3255 | advertising or merchandising. | 
| 3256 | (d)  The organization is not fulfilling its obligations as | 
| 3257 | a medical discount medical plan organization. | 
| 3258 | (e)  The continued operation of the organization would be | 
| 3259 | hazardous to its members. | 
| 3260 | (2)  If the office has cause to believe that grounds for | 
| 3261 | the suspension or revocation of a license exist, the office | 
| 3262 | shall notify the discount medical plan organization in writing | 
| 3263 | specifically stating the grounds for suspension or revocation | 
| 3264 | and shall pursue a hearing on the matter in accordance with the | 
| 3265 | provisions of chapter 120. | 
| 3266 | (3)  When the license of a discount medical plan | 
| 3267 | organization is surrendered or revoked, such organization must | 
| 3268 | proceed, immediately following the effective date of the order | 
| 3269 | of revocation, to wind up its affairs transacted under the | 
| 3270 | license. The organization may not engage in any further | 
| 3271 | advertising, solicitation, collecting of fees, or renewal of | 
| 3272 | contracts. | 
| 3273 | (4)  The office shall, in its order suspending the | 
| 3274 | authority of a discount medical plan organization to enroll new | 
| 3275 | members, specify the period during which the suspension is to be | 
| 3276 | in effect and the conditions, if any, which must be met by the | 
| 3277 | discount medical plan organization prior to reinstatement of its | 
| 3278 | license to enroll new members. The order of suspension is | 
| 3279 | subject to rescission or modification by further order of the | 
| 3280 | office prior to the expiration of the suspension period. | 
| 3281 | Reinstatement may not be made unless requested by the discount | 
| 3282 | medical plan organization; however, the office may not grant | 
| 3283 | reinstatement if it finds that the circumstances for which the | 
| 3284 | suspension occurred still exist or are likely to recur. | 
| 3285 | 636.224  Notice of change of name or address of discount | 
| 3286 | medical plan organization.--Each discount medical plan | 
| 3287 | organization must provide the office at least 30 days' advance | 
| 3288 | notice of any change in the discount medical plan organization's | 
| 3289 | name, address, principal business address, or mailing address. | 
| 3290 | 636.226  Provider name listing.?-Each discount medical plan | 
| 3291 | organization must maintain an up-to-date list of the names and | 
| 3292 | addresses of the providers with which it has contracted, on an | 
| 3293 | Internet website page, the address of which shall be prominently | 
| 3294 | displayed on all its advertisements, marketing materials, | 
| 3295 | brochures, and discount cards. This section applies to those | 
| 3296 | providers with whom the discount medical plan organization has | 
| 3297 | contracted directly, as well as those who are members of a | 
| 3298 | provider network with which the discount medical plan | 
| 3299 | organization has contracted. | 
| 3300 | 636.228  Marketing of discount medical plans.-- | 
| 3301 | (1)  All advertisements, marketing materials, brochures, | 
| 3302 | and discount cards used by marketers must be approved in writing | 
| 3303 | for such use by the discount medical plan organization. | 
| 3304 | (2)  The discount medical plan organization shall have an | 
| 3305 | executed written agreement with a marketer prior to the | 
| 3306 | marketer's marketing, promoting, selling, or distributing the | 
| 3307 | discount medical plan and shall be responsible and financially | 
| 3308 | liable for any acts of its marketers that do not comply with the | 
| 3309 | provisions of this part. | 
| 3310 | 636.230  Bundling discount medical plans with other | 
| 3311 | insurance products.?-When a marketer or discount medical plan | 
| 3312 | organization sells a discount medical plan together with any | 
| 3313 | other product, the fees for each individual product must be | 
| 3314 | provided in writing to the member and itemized. | 
| 3315 | 636.232  Rules.--The commission may adopt rules to | 
| 3316 | administer this part, including rules for the licensing of | 
| 3317 | discount medical plan organizations; establishing standards for | 
| 3318 | evaluating forms, advertisements, marketing materials, | 
| 3319 | brochures, and discount cards; providing for the collection of | 
| 3320 | data; relating to disclosures to plan members; and defining | 
| 3321 | terms used in this part. | 
| 3322 | 636.234  Service of process on a discount medical plan | 
| 3323 | organization.-?Sections 624.422 and 624.423 apply to a discount | 
| 3324 | medical plan organization as if the discount medical plan | 
| 3325 | organization were an insurer. | 
| 3326 | 636.236  Security deposit.-- | 
| 3327 | (1)  A licensed discount medical plan organization must | 
| 3328 | deposit and maintain deposited in trust with the department | 
| 3329 | securities eligible for deposit under s. 625.52, having at all | 
| 3330 | times a value of not less than $35,000, for use by the office in | 
| 3331 | protecting plan members. | 
| 3332 | (2)  No judgment creditor or other claimant of a discount | 
| 3333 | medical plan organization, other than the office or department, | 
| 3334 | shall have the right to levy upon any of the assets or | 
| 3335 | securities held in this state as a deposit under subsection (1). | 
| 3336 | 636.238  Penalties for violation of this part.-- | 
| 3337 | (1)  Except as provided in subsection (2), a person who | 
| 3338 | violates any provision of this part commits a misdemeanor of the | 
| 3339 | second degree, punishable as provided in s. 775.082 or s. | 
| 3340 | 775.083. | 
| 3341 | (2)  A person who operates as or aids and abets another | 
| 3342 | operating as a discount medical plan organization in violation | 
| 3343 | of s. 636.204(1) commits a felony punishable as provided for in | 
| 3344 | s. 624.401(4)(b), as if the unlicensed discount medical plan | 
| 3345 | organization were an unauthorized insurer, and the fees, dues, | 
| 3346 | charges, or other consideration collected from the members by | 
| 3347 | the unlicensed discount medical plan organization or marketer | 
| 3348 | were insurance premium. | 
| 3349 | (3)  A person who collects fees for purported membership in | 
| 3350 | a discount medical plan but fails to provide the promised | 
| 3351 | benefits commits a theft, punishable as provided in s. 812.014. | 
| 3352 | 636.240  Injunctions.-- | 
| 3353 | (1)  In addition to the penalties and other enforcement | 
| 3354 | provisions of this part, the office may seek both temporary and | 
| 3355 | permanent injunctive relief when: | 
| 3356 | (a)  A discount medical plan is being operated by any | 
| 3357 | person or entity that is not licensed pursuant to this part. | 
| 3358 | (b)  Any person, entity, or discount medical plan | 
| 3359 | organization has engaged in any activity prohibited by this part | 
| 3360 | or any rule adopted pursuant to this part. | 
| 3361 | (2)  The venue for any proceeding bought pursuant to this | 
| 3362 | section shall be in the Circuit Court of Leon County. | 
| 3363 | (3)  The office's authority to seek injunctive relief is | 
| 3364 | not conditioned on having conducted any proceeding pursuant to | 
| 3365 | chapter 120. | 
| 3366 | 636.242  Civil remedies.--Any person damaged by the acts of | 
| 3367 | a person in violation of this part may bring a civil action | 
| 3368 | against the person committing the violation in the circuit court | 
| 3369 | of the county in which the alleged violator resides or has a | 
| 3370 | principal place of business or in the county in which the | 
| 3371 | alleged violation occurred. Upon an adverse adjudication, the | 
| 3372 | defendant is liable for damages, together with court costs and | 
| 3373 | reasonable attorney's fees incurred by the plaintiff. When so | 
| 3374 | awarded, court costs and attorney's fees must be included in the | 
| 3375 | judgment or decree rendered in the case. If it appears to the | 
| 3376 | court that the suit brought by the plaintiff is frivolous or | 
| 3377 | brought for purposes of harassment, the court may apply | 
| 3378 | sanctions in accordance with chapter 57. | 
| 3379 | 636.244  Unlicensed discount medical plan | 
| 3380 | organizations.--The provisions of ss. 626.901-626.912 apply to | 
| 3381 | The provisions of ss. 626.901-626.912 apply to the activities of | 
| 3382 | an unlicensed discount medical plan organization as if the | 
| 3383 | unlicensed discount medical plan organization were an | 
| 3384 | unauthorized insurer. | 
| 3385 | Section 32.  Section 627.65626, Florida Statutes, is | 
| 3386 | created to read: | 
| 3387 | 627.65626  Insurance rebates for healthy lifestyles.-- | 
| 3388 | (1)  Any rate, rating schedule, or rating manual for a | 
| 3389 | health insurance policy filed with the office shall provide for | 
| 3390 | an appropriate rebate of premiums paid in the last calendar year | 
| 3391 | when the majority of members of a health plan have enrolled and | 
| 3392 | maintained participation in any health wellness, maintenance, or | 
| 3393 | improvement program offered by the employer. The employer must | 
| 3394 | provide evidence of demonstrative maintenance or improvement of | 
| 3395 | the enrollees' health status as determined by assessments of | 
| 3396 | agreed-upon health status indicators between the employer and | 
| 3397 | the health insurer, including, but not limited to, reduction in | 
| 3398 | weight, body mass index, and smoking cessation. Any rebate | 
| 3399 | provided by the health insurer is presumed to be appropriate | 
| 3400 | unless credible data demonstrates otherwise, but shall not | 
| 3401 | exceed 10 percent of paid premiums. | 
| 3402 | (2)  The premium rebate authorized by this section shall be | 
| 3403 | effective for an insured on an annual basis, unless the number | 
| 3404 | of participating employees becomes less than the majority of the | 
| 3405 | employees eligible for participation in the wellness program. | 
| 3406 | Section 33.  Section 627.6402, Florida Statutes, is created | 
| 3407 | to read: | 
| 3408 | 627.6402  Insurance rebates for healthy lifestyles.-- | 
| 3409 | (1)  Any rate, rating schedule, or rating manual for an | 
| 3410 | individual health insurance policy filed with the office shall | 
| 3411 | provide for an appropriate rebate of premiums paid in the last | 
| 3412 | calendar year when the individual covered by such plan is | 
| 3413 | enrolled in and maintains participation in any health wellness, | 
| 3414 | maintenance, or improvement program approved by the health plan. | 
| 3415 | The individual must provide evidence of demonstrative | 
| 3416 | maintenance or improvement of the individual's health status as | 
| 3417 | determined by assessments of agreed-upon health status | 
| 3418 | indicators between the individual and the health insurer, | 
| 3419 | including, but not limited to, reduction in weight, body mass | 
| 3420 | index, and smoking cessation. Any rebate provided by the health | 
| 3421 | insurer is presumed to be appropriate unless credible data | 
| 3422 | demonstrates otherwise, but shall not exceed 10 percent of paid | 
| 3423 | premiums. | 
| 3424 | (2)  The premium rebate authorized by this section shall be | 
| 3425 | effective for an insured on an annual basis, unless the | 
| 3426 | individual fails to maintain or improve his or her health status | 
| 3427 | while participating in an approved wellness program, or credible | 
| 3428 | evidence demonstrates that the individual is not participating | 
| 3429 | in the approved wellness program. | 
| 3430 | Section 34.  Subsection (38) of section 641.31, Florida | 
| 3431 | Statutes, is amended, and subsection (40) is added to said | 
| 3432 | section, to read: | 
| 3433 | 641.31  Health maintenance contracts.-- | 
| 3434 | (38)(a)  Notwithstanding any other provision of this part, | 
| 3435 | a health maintenance organization that meets the requirements of | 
| 3436 | paragraph (b) may, through a point-of-service rider to its | 
| 3437 | contract providing comprehensive health care services, include a | 
| 3438 | point-of-service benefit. Under such a rider, a subscriber or | 
| 3439 | other covered person of the health maintenance organization may | 
| 3440 | choose, at the time of covered service, a provider with whom the | 
| 3441 | health maintenance organization does not have a health | 
| 3442 | maintenance organization provider contract. The rider may not | 
| 3443 | require a referral from the health maintenance organization for | 
| 3444 | the point-of-service benefits. | 
| 3445 | (b)  A health maintenance organization offering a point-of- | 
| 3446 | service rider under this subsection must have a valid | 
| 3447 | certificate of authority issued under the provisions of the | 
| 3448 | chapter, must have been licensed under this chapter for a | 
| 3449 | minimum of 3 years, and must at all times that it has riders in | 
| 3450 | effect maintain a minimum surplus of $5 million. A health | 
| 3451 | maintenance organization offering a point-of-service rider to | 
| 3452 | its contract providing comprehensive health care services may | 
| 3453 | offer the rider to employers who have employees living and | 
| 3454 | working outside the health maintenance organization's approved | 
| 3455 | geographic service area without having to obtain a health care | 
| 3456 | provider certificate, as long as the master group contract is | 
| 3457 | issued to an employer that maintains its primary place of | 
| 3458 | business within the health maintenance organization's approved | 
| 3459 | service area. Any member or subscriber that lives and works | 
| 3460 | outside the health maintenance organization's service area and | 
| 3461 | elects coverage under the health maintenance organization's | 
| 3462 | point-of-service rider must provide a statement to the health | 
| 3463 | maintenance organization that indicates the member or subscriber | 
| 3464 | understands the limitations of his or her policy and that only | 
| 3465 | those benefits under the point-of-service rider will be covered | 
| 3466 | when services are provided outside the service area. | 
| 3467 | (c)  Premiums paid in for the point-of-service riders may | 
| 3468 | not exceed 15 percent of total premiums for all health plan | 
| 3469 | products sold by the health maintenance organization offering | 
| 3470 | the rider. If the premiums paid for point-of-service riders | 
| 3471 | exceed 15 percent, the health maintenance organization must | 
| 3472 | notify the office and, once this fact is known, must immediately | 
| 3473 | cease offering such a rider until it is in compliance with the | 
| 3474 | rider premium cap. | 
| 3475 | (d)  Notwithstanding the limitations of deductibles and | 
| 3476 | copayment provisions in this part, a point-of-service rider may | 
| 3477 | require the subscriber to pay a reasonable copayment for each | 
| 3478 | visit for services provided by a noncontracted provider chosen | 
| 3479 | at the time of the service. The copayment by the subscriber may | 
| 3480 | either be a specific dollar amount or a percentage of the | 
| 3481 | reimbursable provider charges covered by the contract and must | 
| 3482 | be paid by the subscriber to the noncontracted provider upon | 
| 3483 | receipt of covered services. The point-of-service rider may | 
| 3484 | require that a reasonable annual deductible for the expenses | 
| 3485 | associated with the point-of-service rider be met and may | 
| 3486 | include a lifetime maximum benefit amount. The rider must | 
| 3487 | include the language required by s. 627.6044 and must comply | 
| 3488 | with copayment limits described in s. 627.6471. Section 641.3154 | 
| 3489 | does not apply to a point-of-service rider authorized under this | 
| 3490 | subsection. | 
| 3491 | (e)  The point-of-service rider must contain provisions | 
| 3492 | that comply with s. 627.6044. | 
| 3493 | (f) (e)The term "point of service" may not be used by a | 
| 3494 | health maintenance organization except with riders permitted | 
| 3495 | under this section or with forms approved by the office in which | 
| 3496 | a point-of-service product is offered with an indemnity carrier. | 
| 3497 | (g) (f)A point-of-service rider must be filed and approved | 
| 3498 | under ss. 627.410 and 627.411. | 
| 3499 | (40)(a)  Any rate, rating schedule, or rating manual for a | 
| 3500 | health maintenance organization policy filed with the office | 
| 3501 | shall provide for an appropriate rebate of premiums paid in the | 
| 3502 | last calendar year when the individual covered by such plan is | 
| 3503 | enrolled in and maintains participation in any health wellness, | 
| 3504 | maintenance, or improvement program approved by the health plan. | 
| 3505 | The individual must provide evidence of demonstrative | 
| 3506 | maintenance or improvement of his or her health status as | 
| 3507 | determined by assessments of agreed-upon health status | 
| 3508 | indicators between the individual and the health insurer, | 
| 3509 | including, but not limited to, reduction in weight, body mass | 
| 3510 | index, and smoking cessation. Any rebate provided by the health | 
| 3511 | insurer is presumed to be appropriate unless credible data | 
| 3512 | demonstrates otherwise, but shall not exceed 10 percent of paid | 
| 3513 | premiums. | 
| 3514 | (b)  The premium rebate authorized by this section shall be | 
| 3515 | effective for an insured on an annual basis, unless the | 
| 3516 | individual fails to maintain or improve his or her health status | 
| 3517 | while participating in an approved wellness program, or credible | 
| 3518 | evidence demonstrates that the individual is not participating | 
| 3519 | in the approved wellness program. | 
| 3520 | Section 35.  Section 626.191, Florida Statutes, is amended | 
| 3521 | to read: | 
| 3522 | 626.191  Repeated applications.--The failure of an | 
| 3523 | applicant to secure a license upon an application shall not | 
| 3524 | preclude the applicant him or herfrom applying again as many | 
| 3525 | times as desired, but the department or office shall not give | 
| 3526 | consideration to or accept any further application by the same | 
| 3527 | individual for a similar license dated or filed within 30 days | 
| 3528 | subsequent to the date the department or office denied the last | 
| 3529 | application, except as provided in s. 626.281. | 
| 3530 | Section 36.  Subsection (1) of section 626.201, Florida | 
| 3531 | Statutes, is amended to read: | 
| 3532 | 626.201  Investigation.-- | 
| 3533 | (1)  The department or office may propound any reasonable | 
| 3534 | interrogatories in addition to those contained in the | 
| 3535 | application, to any applicant for license or appointment, or on | 
| 3536 | any renewal, reinstatement, or continuation thereof, relating to | 
| 3537 | the applicant's his or herqualifications, residence, | 
| 3538 | prospective place of business, and any other matter which, in | 
| 3539 | the opinion of the department or office, is deemed necessary or | 
| 3540 | advisable for the protection of the public and to ascertain the | 
| 3541 | applicant's qualifications. | 
| 3542 | Section 37.  Section 626.593, Florida Statutes, is created | 
| 3543 | to read: | 
| 3544 | 626.593  Insurance agent; written contract for | 
| 3545 | compensation.-- | 
| 3546 | (1)  No person licensed as an insurance agent may receive | 
| 3547 | any fee or commission or any other thing of value in addition to | 
| 3548 | the rates filed pursuant to chapter 627 for examining any group | 
| 3549 | health insurance or any group health benefit plan for the | 
| 3550 | purpose of giving or offering advice, counsel, recommendation, | 
| 3551 | or information in respect to terms, conditions, benefits, | 
| 3552 | coverage, or premium of any such policy or contract unless such | 
| 3553 | compensation is based upon a written contract signed by the | 
| 3554 | party to be charged and specifying or clearly defining the | 
| 3555 | amount or extent of such compensation and informing the party to | 
| 3556 | be charged that any commission received from an insurer will be | 
| 3557 | rebated to the party in accordance with subsection (3). In | 
| 3558 | addition, all compensation to be paid to the insurance agent | 
| 3559 | must be disclosed in the contract. | 
| 3560 | (2)  A copy of every such contract shall be retained by the | 
| 3561 | licensee for not less than 3 years after such services have been | 
| 3562 | fully performed. | 
| 3563 | (3)  Notwithstanding the provisions of s. 626.572, all | 
| 3564 | commissions received by an insurance agent from an insurer in | 
| 3565 | connection with the issuance of a policy, when a separate fee or | 
| 3566 | other consideration has been paid to the insurance agent by an | 
| 3567 | insured, shall be rebated to the insured or other party being | 
| 3568 | charged within 30 days after receipt of such commission by the | 
| 3569 | insurance agent. | 
| 3570 | (4)  This section is subject to the unfair insurance trade | 
| 3571 | practices provisions of s. 626.9541(1)(g). | 
| 3572 | Section 38.  Notwithstanding the amendment to s. | 
| 3573 | 627.6699(5)(c), Florida Statutes, by this act, any right to an | 
| 3574 | open enrollment offer of health benefit coverage for groups of | 
| 3575 | fewer than two employees, pursuant to s. 627.6699(5)(c), Florida | 
| 3576 | Statutes, as it existed immediately before the effective date of | 
| 3577 | this act, shall remain in full force and effect until the | 
| 3578 | enactment of s. 627.64872, Florida Statutes, and the subsequent | 
| 3579 | date upon which such plan begins to accept new risks or members. | 
| 3580 | Section 39.  Section 465.0244, Florida Statutes, is created | 
| 3581 | to read: | 
| 3582 | 465.0244  Information disclosure.--Every pharmacy shall | 
| 3583 | make available on its Internet website a link to the performance | 
| 3584 | outcome and financial data that is published by the Agency for | 
| 3585 | Health Care Administration pursuant to s. 408.05(3)(l) and shall | 
| 3586 | place in the area where customers receive filled prescriptions | 
| 3587 | notice that such information is available electronically and the | 
| 3588 | address of its Internet website. | 
| 3589 | Section 40.  Section 627.6499, Florida Statutes, is amended | 
| 3590 | to read: | 
| 3591 | 627.6499  Reporting by insurers and third-party | 
| 3592 | administrators.-- | 
| 3593 | (1)  The office may require any insurer, third-party | 
| 3594 | administrator, or service company to report any information | 
| 3595 | reasonably required to assist the board in assessing insurers as | 
| 3596 | required by this act. | 
| 3597 | (2)  Each health insurance issuer shall make available on | 
| 3598 | its Internet website a link to the performance outcome and | 
| 3599 | financial data that is published by the Agency for Health Care | 
| 3600 | Administration pursuant to s. 408.05(3)(l) and shall include in | 
| 3601 | every policy delivered or issued for delivery to any person in | 
| 3602 | the state or any materials provided as required by s. 627.64725 | 
| 3603 | notice that such information is available electronically and the | 
| 3604 | address of its Internet website. | 
| 3605 | Section 41.  Subsections (6) and (7) are added to section | 
| 3606 | 641.54, Florida Statutes, to read: | 
| 3607 | 641.54  Information disclosure.-- | 
| 3608 | (6)  Each health maintenance organization shall make | 
| 3609 | available to its subscribers the estimated copay, coinsurance | 
| 3610 | percentage, or deductible, whichever is applicable, for any | 
| 3611 | covered services, the status of the subscriber's maximum annual | 
| 3612 | out-of-pocket payments for a covered individual or family, and | 
| 3613 | the status of the subscriber's maximum lifetime benefit. Such | 
| 3614 | estimate shall not preclude the actual copay, coinsurance | 
| 3615 | percentage, or deductible, whichever is applicable, from | 
| 3616 | exceeding the estimate. | 
| 3617 | (7)  Each health maintenance organization shall make | 
| 3618 | available on its Internet website a link to the performance | 
| 3619 | outcome and financial data that is published by the Agency for | 
| 3620 | Health Care Administration pursuant to s. 408.05(3)(l) and shall | 
| 3621 | include in every policy delivered or issued for delivery to any | 
| 3622 | person in the state or any materials provided as required by s. | 
| 3623 | 627.64725 notice that such information is available | 
| 3624 | electronically and the address of its Internet website. | 
| 3625 | Section 42.  Section 408.02, Florida Statutes, is repealed. | 
| 3626 | Section 43.  The sum of $250,000 is appropriated from the | 
| 3627 | Insurance Regulatory Trust Fund in the Department of Financial | 
| 3628 | Services to the Office of Insurance Regulation for the purpose | 
| 3629 | of implementing the provisions in this act relating to the Small | 
| 3630 | Employers Access Program. | 
| 3631 | Section 44.  The sum of $250,000 is appropriated from the | 
| 3632 | Insurance Regulatory Trust Fund to enable the board of the | 
| 3633 | Florida Health Insurance Plan to conduct an actuarial study | 
| 3634 | required under s. 627.64872, Florida Statutes. | 
| 3635 | Section 45.  The sum of $169,069 is appropriated from the | 
| 3636 | Insurance Regulatory Trust Fund in the Department of Financial | 
| 3637 | Services to the Office of Insurance Regulation, and three full- | 
| 3638 | time equivalent positions are authorized, for the purpose of | 
| 3639 | implementing the provisions in this act relating to the | 
| 3640 | regulation of Discount Medical Plan Organizations. | 
| 3641 | Section 46.  The sum of $650,000 is appropriated from the | 
| 3642 | General Revenue Fund to the Agency for Health Care | 
| 3643 | Administration for the purposes of implementing the Florida | 
| 3644 | Patient Safety Corporation. The sum of $350,000 shall be used as | 
| 3645 | startup funds for the Florida Patient Safety Corporation and | 
| 3646 | $300,000 shall be used for the "near miss" project within the | 
| 3647 | Florida Patient Safety Corporation. | 
| 3648 | Section 47.  The sum of $1,136,171 is appropriated from the | 
| 3649 | General Revenue Fund to the Agency for Health Care | 
| 3650 | Administration, and 11 full-time equivalent positions are | 
| 3651 | authorized, for the purposes of implementing the provisions of | 
| 3652 | this act relating to the reporting of performance and cost data | 
| 3653 | for hospitals, physicians, and pharmacies. | 
| 3654 | Section 48.  Except as otherwise provided herein, this act | 
| 3655 | shall take effect July 1, 2004. |