1 | A bill to be entitled |
2 | An act relating to affordable health care; providing a |
3 | popular name; providing purpose; amending s. 381.026, |
4 | F.S.; requiring certain licensed facilities to provide |
5 | public Internet access to certain financial information; |
6 | providing a definition; amending s. 381.734, F.S.; |
7 | including participation by health care providers, small |
8 | businesses, and health insurers in the Healthy |
9 | Communities, Healthy People Program; requiring the |
10 | Department of Health to provide public Internet access to |
11 | certain public health programs; requiring the department |
12 | to monitor and assess the effectiveness of such programs; |
13 | requiring a report; requiring the Office of Program Policy |
14 | and Government Accountability to evaluate the |
15 | effectiveness of such programs; requiring a report; |
16 | amending s. 395.1041, F.S.; authorizing hospitals to |
17 | develop certain emergency room diversion programs; |
18 | amending s. 395.1055, F.S.; requiring licensed facilities |
19 | to make certain patient charge and performance outcome |
20 | data available on Internet websites; amending s. 395.1065, |
21 | F.S.; authorizing the Agency for Health Care |
22 | Administration to charge a fine for failure to provide |
23 | such information; amending s. 395.301, F.S.; requiring |
24 | certain licensed facilities to provide prospective |
25 | patients certain estimates of charges for services; |
26 | requiring such facilities to provide patients with certain |
27 | bill verification information; providing for a fine for |
28 | failure to provide such information; providing charge |
29 | limitations; requiring such facilities to establish a |
30 | patient question review and response methodology; |
31 | providing requirements; requiring certain licensed |
32 | facilities to provide public Internet access to certain |
33 | financial information; requiring posting of a notice of |
34 | the availability of such information; amending s. 408.061, |
35 | F.S.; requiring the Agency for Health Care Administration |
36 | to require health care facilities, health care providers, |
37 | and health insurers to submit certain information; |
38 | providing requirements; requiring the agency to adopt |
39 | certain risk and severity adjustment methodologies; |
40 | requiring the agency to adopt certain rules; requiring |
41 | certain information to be certified; amending s. 408.062, |
42 | F.S.; requiring the agency to conduct certain health care |
43 | costs and access research, analyses, and studies; |
44 | expanding the scope of such studies to include collection |
45 | of pharmacy retail price data, use of emergency |
46 | departments, physician information, and Internet patient |
47 | charge information availability; requiring a report; |
48 | requiring the agency to conduct additional data-based |
49 | studies and make recommendations to the Legislature; |
50 | requiring the agency to develop and implement a strategy |
51 | to adopt and use electronic health records; authorizing |
52 | the agency to develop rules to protect electronic records |
53 | confidentiality; requiring a report to the Governor and |
54 | Legislature; amending s. 408.05, F.S.; requiring the |
55 | agency to develop a plan to make performance outcome and |
56 | financial data available to consumers for health care |
57 | services comparison purposes; requiring submittal of the |
58 | plan to the Governor and Legislature; requiring the agency |
59 | to update the plan; requiring the agency to make the plan |
60 | available electronically; providing plan requirements; |
61 | amending s. 409.9066, F.S.; requiring the agency to |
62 | provide certain information relating to the Medicare |
63 | prescription discount program; amending s. 408.7056, F.S.; |
64 | renaming the Statewide Provider and Subscriber Assistance |
65 | Program as the Subscriber Assistance Program; revising |
66 | provisions to conform; expanding certain records |
67 | availability provisions; revising membership provisions |
68 | relating to a subscriber grievance hearing panel; revising |
69 | a list of grievances the panel may consider; providing |
70 | hearing procedures; amending s. 641.3154, F.S., to conform |
71 | to the renaming of the Subscriber Assistance Program; |
72 | amending s. 641.511, F.S., to conform to the renaming of |
73 | the Subscriber Assistance Program; adopting and |
74 | incorporating by reference the Employee Retirement Income |
75 | Security Act of 1974, as implemented by federal |
76 | regulations; amending s. 641.58, F.S., to conform to the |
77 | renaming of the Subscriber Assistance Program; amending s. |
78 | 408.909, F.S.; expanding a definition of "health flex plan |
79 | entity" to include public-private partnerships; making a |
80 | pilot health flex plan program apply permanently |
81 | statewide; providing additional program requirements; |
82 | creating s. 381.0271, F.S.; providing definitions; |
83 | creating the Florida Patient Safety Corporation; |
84 | authorizing the corporation to create additional not-for- |
85 | profit corporate subsidiaries for certain purposes; |
86 | specifying application of public records and public |
87 | meetings requirements; exempting the corporation and |
88 | subsidiaries from public procurement provisions; providing |
89 | purposes; providing for a board of directors; providing |
90 | for membership; authorizing the corporation to establish |
91 | certain advisory committees; providing for organization of |
92 | the corporation; providing for meetings; providing powers |
93 | and duties of the corporation; requiring the corporation |
94 | to collect, analyze, and evaluate patient safety data and |
95 | related information; requiring the corporation to |
96 | establish a reporting system to identify and report near |
97 | misses relating to patient safety; requiring the |
98 | corporation to work with state agencies to develop |
99 | electronic health records; providing for an active library |
100 | of evidence-based medicine and patient safety practices; |
101 | requiring the corporation to develop and recommend core |
102 | competencies in patient safety and public education |
103 | programs; requiring an annual report; providing report |
104 | requirements; authorizing the corporation to seek funding |
105 | and apply for grants; requiring the Office of Program |
106 | Policy Analysis and Government Accountability, the |
107 | Department of Health, and the Agency for Health Care |
108 | Administration to develop performance standards to |
109 | evaluate the corporation; amending s. 409.91255, F.S.; |
110 | expanding assistance to certain health centers to include |
111 | community emergency room diversion programs and urgent |
112 | care services; amending s. 627.410, F.S.; requiring |
113 | insurers to file certain rates with the Office of |
114 | Insurance Regulation; creating s. 627.64872, F.S.; |
115 | providing legislative intent; creating the Florida Health |
116 | Insurance Plan for certain purposes; providing |
117 | definitions; providing exclusions; providing requirements |
118 | for operation of the plan; providing for a board of |
119 | directors; providing for appointment of members; providing |
120 | for terms; specifying service without compensation; |
121 | providing for travel and per diem expenses; requiring a |
122 | plan of operation; providing requirements; providing for |
123 | powers of the plan; requiring reports to the Governor and |
124 | Legislature; providing for an actuarial study; providing |
125 | certain immunity from liability for plan obligations; |
126 | authorizing the board to provide for indemnification of |
127 | certain costs; requiring an annually audited financial |
128 | statement; providing for eligibility for coverage under |
129 | the plan; providing criteria, requirements, and |
130 | limitations; specifying certain activity as an unfair |
131 | trade practice; providing for a plan administrator; |
132 | providing criteria; providing requirements; providing term |
133 | limits for the plan administrator; providing duties; |
134 | providing for paying the administrator; providing for |
135 | premium rates for plan coverage; providing rate |
136 | limitations; providing for sources of additional revenue; |
137 | specifying benefits under the plan; providing criteria, |
138 | requirements, and limitations; providing for |
139 | nonduplication of benefits; providing for annual and |
140 | maximum lifetime benefits; providing for tax exempt |
141 | status; providing for abolition of the Florida |
142 | Comprehensive Health Association upon implementation of |
143 | the plan; providing for continued operation of the Florida |
144 | Comprehensive Health Association until adoption of a plan |
145 | of operation for the Florida Health Insurance Plan; |
146 | providing for enrollment in the plan of persons enrolled |
147 | in the association; requiring insurers to pay certain |
148 | assessments to the board for certain purposes; providing |
149 | criteria, requirements, and limitations for such |
150 | assessments; providing for repeal of ss. 627.6488, |
151 | 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and |
152 | 627.6498, F.S., relating to the Florida Comprehensive |
153 | Health Association, upon implementation of the plan; |
154 | amending s. 627.662, F.S.; providing for application of |
155 | certain claim payment methodologies to certain types of |
156 | insurance; providing for certain actions relating to |
157 | inappropriate utilization of emergency care; amending s. |
158 | 627.6699, F.S.; revising provisions requiring small |
159 | employer carriers to offer certain health benefit plans; |
160 | preserving a right to open enrollment for certain small |
161 | groups; requiring small employer carriers to file and |
162 | provide coverage under certain high deductible plans; |
163 | including high deductible plans and health reimbursement |
164 | arrangements under certain required plan provisions; |
165 | creating the Small Employers Access Program; providing |
166 | legislative intent; providing definitions; providing |
167 | participation eligibility requirements and criteria; |
168 | requiring the Office of Insurance Regulation to administer |
169 | the program by selecting an insurer through competitive |
170 | bidding; providing requirements; specifying insurer |
171 | qualifications; providing duties of the insurer; providing |
172 | a contract term; providing insurer reporting requirements; |
173 | providing application requirements; providing for benefits |
174 | under the program; requiring the office to annually report |
175 | to the Governor and Legislature; creating ss. 627.6405 and |
176 | 641.31097, F.S.; providing for decreasing inappropriate |
177 | use of emergency care; providing legislative findings and |
178 | intent; requiring health maintenance organizations and |
179 | providers to provide certain information electronically |
180 | and develop community emergency department diversion |
181 | programs; authorizing health maintenance organizations to |
182 | require higher copayments for certain uses of emergency |
183 | departments; amending s. 627.9175, F.S.; requiring certain |
184 | health insurers to annually report certain coverage |
185 | information to the office; providing requirements; |
186 | deleting certain reporting requirements; retitling ch. |
187 | 636, F.S.; designating ss. 636.002-636.067, F.S., as pt. I |
188 | of ch. 636, F.S.; providing a part title; amending s. |
189 | 636.003, F.S.; revising the definition of "prepaid limited |
190 | health service organization" to exclude discount medical |
191 | plan organizations; creating pt. II of ch. 636, F.S., |
192 | consisting of ss. 636.202-636.244, F.S.; providing a part |
193 | title; providing definitions; providing for regulation and |
194 | operation of discount medical plan organizations; |
195 | requiring corporate licensure before doing business as a |
196 | discount medical plan; specifying application |
197 | requirements; requiring license fees; providing for |
198 | expiration and renewal of licenses; requiring such |
199 | organizations to establish an Internet website; requiring |
200 | publication of certain information on the website; |
201 | specifying collection and deposit of the licensing fee; |
202 | authorizing the office to examine or investigate the |
203 | business affairs of such organizations; requiring |
204 | examinations and investigations; authorizing the office to |
205 | order production of documents and take statements; |
206 | requiring organizations to pay certain expenses; |
207 | specifying grounds for denial or revocation under certain |
208 | circumstances; authorizing discount medical plan |
209 | organizations to charge certain fees under certain |
210 | circumstances; providing reimbursement requirements; |
211 | prohibiting certain activities; requiring certain |
212 | disclosures to prospective members; requiring provider |
213 | agreements to provide services under a medical discount |
214 | plan; providing agreement requirements; requiring forms |
215 | and rates to be filed with the office; requiring annual |
216 | reports to be filed with the office; providing |
217 | requirements; providing for fines and administrative |
218 | sanctions for failing to file annual reports; establishing |
219 | minimum capital requirements; providing for suspension or |
220 | revocation of licenses under certain circumstances; |
221 | providing for suspension of enrollment of new members |
222 | under certain circumstances; providing terms of |
223 | suspensions; requiring notice of any change of an |
224 | organization's name; requiring discount medical plan |
225 | organizations to maintain provider names listings; |
226 | specifying marketing requirements of discount medical |
227 | plans; providing limitations; specifying fee disclosure |
228 | requirements for bundling discount medical plans with |
229 | other insurance products; authorizing the commission to |
230 | adopt rules; applying insurer service of process |
231 | requirements on discount medical plan organizations; |
232 | requiring a security deposit; prohibiting levy on certain |
233 | deposit assets or securities under certain circumstances; |
234 | providing criminal penalties; authorizing the office to |
235 | seek certain injunctive relief under certain |
236 | circumstances; providing limitations; providing for civil |
237 | actions for damages for certain violations; providing for |
238 | awards of court costs and attorney fees; specifying |
239 | application of unauthorized insurer provisions of law to |
240 | unlicensed discount medical plan organizations; creating |
241 | ss. 627.65626 and 627.6402, F.S.; providing for insurance |
242 | rebates for healthy lifestyles; providing for rebate of |
243 | certain premiums for participation in health wellness, |
244 | maintenance, or improvement programs under certain |
245 | circumstances; providing requirements; amending s. 641.31, |
246 | F.S.; authorizing health maintenance organizations |
247 | offering certain point-of-service riders to offer such |
248 | riders to certain employers for certain employees; |
249 | providing requirements and limitations; providing for |
250 | application of certain claim payment methodologies to |
251 | certain types of insurance; providing for rebate of |
252 | certain premiums for participation in health wellness, |
253 | maintenance, or improvement programs under certain |
254 | circumstances; providing requirements; creating s. |
255 | 626.593, F.S.; providing fee and commission limitations |
256 | for health insurance agents; requiring a written contract |
257 | for compensation; providing contract requirements; |
258 | requiring a rebate of commission under certain |
259 | circumstances; amending ss. 626.191 and 626.201, F.S.; |
260 | clarifying certain application requirements; preserving |
261 | certain rights to enrollment in certain health benefit |
262 | coverage programs for certain groups under certain |
263 | circumstances; creating s. 465.0244, F.S.; requiring each |
264 | pharmacy to make available on its Internet website a link |
265 | to certain performance outcome and financial data of the |
266 | Agency for Health Care Administration and a notice of the |
267 | availability of such information; amending s. 627.6499, |
268 | F.S.; requiring each health insurer to make available on |
269 | its Internet website a link to certain performance outcome |
270 | and financial data of the Agency for Health Care |
271 | Administration and a notice in policies of the |
272 | availability of such information; amending s. 641.54, |
273 | F.S.; requiring health maintenance organizations to make |
274 | certain insurance financial information available to |
275 | subscribers; requiring health maintenance organizations to |
276 | make available on its Internet website a link to certain |
277 | performance outcome and financial data of the Agency for |
278 | Health Care Administration and a notice in policies of the |
279 | availability of such information; repealing s. 408.02, |
280 | F.S., relating to the development, endorsement, |
281 | implementation, and evaluation of patient management |
282 | practice parameters by the Agency for Health Care |
283 | Administration; providing appropriations; providing |
284 | effective dates. |
285 |
|
286 | WHEREAS, according to the Kaiser Family Foundation, eight |
287 | out of ten uninsured Americans are workers or dependents of |
288 | workers and nearly eight out of ten uninsured Americans have |
289 | family incomes above the poverty level, and |
290 | WHEREAS, fifty-five percent of those who do not have |
291 | insurance state the reason they don't have insurance is lack of |
292 | affordability, and |
293 | WHEREAS, average health insurance premium increases for the |
294 | last two years have been in the range of ten to twenty percent |
295 | for Florida's employers, and |
296 | WHEREAS, an increasing number of employers are opting to |
297 | cease providing insurance coverage to their employees due to the |
298 | high cost, and |
299 | WHEREAS, an increasing number of employers who continue |
300 | providing coverage are forced to shift more premium cost to |
301 | their employees, thus diminishing the value of employee wage |
302 | increases, and |
303 | WHEREAS, according to studies, the rate of avoidable |
304 | hospitalization is fifty to seventy percent lower for the |
305 | insured versus the uninsured, and |
306 | WHEREAS, according to Florida Cancer Registry data, the |
307 | uninsured have a seventy percent greater chance of a late |
308 | diagnosis, thus decreasing the chances of a positive health |
309 | outcome, and |
310 | WHEREAS, according to the Agency for Health Care |
311 | Administration's 2002 financial data, uncompensated care in |
312 | Florida's hospitals is growing at the rate of twelve to thirteen |
313 | percent per year, and, at $4.3 billion in 2001, this cost, when |
314 | shifted to Floridians who remain insured, is not sustainable, |
315 | and |
316 | WHEREAS, the Florida Legislature, through the creation of |
317 | Health Flex, has already identified the need for lower cost |
318 | alternatives, and |
319 | WHEREAS, it is of vital importance and in the best |
320 | interests of the people of the State of Florida that the issue |
321 | of available, affordable health care insurance be addressed in a |
322 | cohesive and meaningful manner, and |
323 | WHEREAS, there is general recognition that the issues |
324 | surrounding the problem of access to affordable health insurance |
325 | are complicated and multifaceted, and |
326 | WHEREAS, on August 14, 2003, Speaker Johnnie Byrd created |
327 | the Select Committee on Affordable Health Care for Floridians in |
328 | an effort to address the issue of affordable and accessible |
329 | employment-based insurance, and |
330 | WHEREAS, the Select Committee on Affordable Health Care for |
331 | Floridians held public hearings with predetermined themes around |
332 | the state, specifically, in Orlando, Miami, Jacksonville, Tampa, |
333 | Pensacola, Boca Raton, and Tallahassee, from October through |
334 | November 2003 to effectively probe the operation of the private |
335 | insurance marketplace, to understand the health insurance market |
336 | trends, to learn from past policy initiatives, and to identify, |
337 | explore, and debate new ideas for change, and |
338 | WHEREAS, recommendations from the Select Committee on |
339 | Affordable Health Care were adopted on February 4, 2004, to |
340 | address the multifaceted issues attributed to the increase in |
341 | health care cost, and |
342 | WHEREAS, these recommendations were presented to the |
343 | Speaker of the House of Representatives in a final report from |
344 | the committee on February 18, 2004, and subsequent legislation |
345 | was drafted creating the "The 2004 Affordable Health Care for |
346 | Floridians Act," NOW, THEREFORE, |
347 |
|
348 | Be It Enacted by the Legislature of the State of Florida: |
349 |
|
350 | Section 1. This act may be referred to by the popular name |
351 | "The 2004 Affordable Health Care for Floridians Act." |
352 | Section 2. The purpose of this act is to address the |
353 | underlying cause of the double-digit increases in health |
354 | insurance premiums by mitigating the overall growth in health |
355 | care costs. |
356 | Section 3. Paragraph (c) of subsection (4) of section |
357 | 381.026, Florida Statutes, is amended to read: |
358 | 381.026 Florida Patient's Bill of Rights and |
359 | Responsibilities.-- |
360 | (4) RIGHTS OF PATIENTS.--Each health care facility or |
361 | provider shall observe the following standards: |
362 | (c) Financial information and disclosure.-- |
363 | 1. A patient has the right to be given, upon request, by |
364 | the responsible provider, his or her designee, or a |
365 | representative of the health care facility full information and |
366 | necessary counseling on the availability of known financial |
367 | resources for the patient's health care. |
368 | 2. A health care provider or a health care facility shall, |
369 | upon request, disclose to each patient who is eligible for |
370 | Medicare, in advance of treatment, whether the health care |
371 | provider or the health care facility in which the patient is |
372 | receiving medical services accepts assignment under Medicare |
373 | reimbursement as payment in full for medical services and |
374 | treatment rendered in the health care provider's office or |
375 | health care facility. |
376 | 3. A health care provider or a health care facility shall, |
377 | upon request, furnish a person patient, prior to provision of |
378 | medical services, a reasonable estimate of charges for such |
379 | services. Such reasonable estimate shall not preclude the health |
380 | care provider or health care facility from exceeding the |
381 | estimate or making additional charges based on changes in the |
382 | patient's condition or treatment needs. |
383 | 4. Each licensed facility not operated by the state shall |
384 | make available to the public on its Internet website or by other |
385 | electronic means a description of and a link to the performance |
386 | outcome and financial data that is published by the agency |
387 | pursuant to s. 408.05(3)(l). The facility shall place a notice |
388 | in the reception area that such information is available |
389 | electronically and the website address. The licensed facility |
390 | may indicate that the pricing information is based on a |
391 | compilation of charges for the average patient and that each |
392 | patient's bill may vary from the average depending upon the |
393 | severity of illness and individual resources consumed. The |
394 | licensed facility may also indicate that the price of service is |
395 | negotiable for eligible patients based upon the patient's |
396 | ability to pay. |
397 | 5.4. A patient has the right to receive a copy of an |
398 | itemized bill upon request. A patient has a right to be given an |
399 | explanation of charges upon request. |
400 | Section 4. Subsection (1) and paragraph (g) of subsection |
401 | (3) of section 381.734, Florida Statutes, are amended, and |
402 | subsections (4), (5), and (6) are added to said section, to |
403 | read: |
404 | 381.734 Healthy Communities, Healthy People Program.-- |
405 | (1) The department shall develop and implement the Healthy |
406 | Communities, Healthy People Program, a comprehensive and |
407 | community-based health promotion and wellness program. The |
408 | program shall be designed to reduce major behavioral risk |
409 | factors associated with chronic diseases, including those |
410 | chronic diseases identified in chapter 385, by enhancing the |
411 | knowledge, skills, motivation, and opportunities for |
412 | individuals, organizations, health care providers, small |
413 | businesses, health insurers, and communities to develop and |
414 | maintain healthy lifestyles. |
415 | (3) The program shall include: |
416 | (g) The establishment of a comprehensive program to inform |
417 | the public, health care professionals, health insurers, and |
418 | communities about the prevalence of chronic diseases in the |
419 | state; known and potential risks, including social and |
420 | behavioral risks; and behavior changes that would reduce risks. |
421 | (4) The department shall make available on its Internet |
422 | website, no later than October 1, 2004, and in a hard-copy |
423 | format upon request, a listing of age-specific, disease- |
424 | specific, and community-specific health promotion, preventive |
425 | care, and wellness programs offered and established under the |
426 | Healthy Communities, Healthy People Program. The website shall |
427 | also provide residents with information to identify behavior |
428 | risk factors that lead to diseases that are preventable by |
429 | maintaining a healthy lifestyle. The website shall allow |
430 | consumers to select by county or region disease-specific |
431 | statistical information. |
432 | (5) The department shall monitor and assess the |
433 | effectiveness of such programs. The department shall submit a |
434 | status report based on this monitoring and assessment to the |
435 | Governor, the Speaker of the House of Representatives, the |
436 | President of the Senate, and the substantive committees of each |
437 | house of the Legislature, with the first annual report due |
438 | January 31, 2005. |
439 | (6) The Office of Program Policy and Government |
440 | Accountability shall evaluate and report to the Governor, the |
441 | President of the Senate, and the Speaker of the House of |
442 | Representatives, by March 1, 2005, on the effectiveness of the |
443 | department's monitoring and assessment of the program's |
444 | effectiveness. |
445 | Section 5. Subsection (7) is added to section 395.1041, |
446 | Florida Statutes, to read: |
447 | 395.1041 Access to emergency services and care.-- |
448 | (7) EMERGENCY ROOM DIVERSION PROGRAMS.--Hospitals may |
449 | develop emergency room diversion programs, including, but not |
450 | limited to, an "Emergency Hotline" which allows patients to help |
451 | determine if emergency department services are appropriate or if |
452 | other health care settings may be more appropriate for care, and |
453 | a "Fast Track" program allowing nonemergency patients to be |
454 | treated at an alternative site. Alternative sites may include |
455 | health care programs funded with local tax revenue and federally |
456 | funded community health centers, county health departments, or |
457 | other nonhospital providers of health care services. The program |
458 | may include provisions for followup care and case management. |
459 | Section 6. Paragraph (h) is added to subsection (1) of |
460 | section 395.1055, Florida Statutes, to read: |
461 | 395.1055 Rules and enforcement.-- |
462 | (1) The agency shall adopt rules pursuant to ss. |
463 | 120.536(1) and 120.54 to implement the provisions of this part, |
464 | which shall include reasonable and fair minimum standards for |
465 | ensuring that: |
466 | (h) Licensed facilities make available on their Internet |
467 | websites, no later than October 1, 2004, and in a hard-copy |
468 | format upon request, a description of and a link to the patient |
469 | charge and performance outcome data collected from licensed |
470 | facilities pursuant to s. 408.061. |
471 | Section 7. Subsection (7) is added to section 395.1065, |
472 | Florida Statutes, to read: |
473 | 395.1065 Criminal and administrative penalties; |
474 | injunctions; emergency orders; moratorium.-- |
475 | (7) The agency shall impose a fine of $500 for each |
476 | instance of the facility's failure to provide the information |
477 | required by rules adopted pursuant to s. 395.1055(1)(h). |
478 | Section 8. Subsections (1), (2), and (3) of section |
479 | 395.301, Florida Statutes, are amended, and subsections (7), |
480 | (8), (9), and (10) are added to said section, to read: |
481 | 395.301 Itemized patient bill; form and content prescribed |
482 | by the agency.-- |
483 | (1) A licensed facility not operated by the state shall |
484 | notify each patient during admission and at discharge of his or |
485 | her right to receive an itemized bill upon request. Within 7 |
486 | days following the patient's discharge or release from a |
487 | licensed facility not operated by the state, or within 7 days |
488 | after the earliest date at which the loss or expense from the |
489 | service may be determined, the licensed facility providing the |
490 | service shall, upon request, submit to the patient, or to the |
491 | patient's survivor or legal guardian as may be appropriate, an |
492 | itemized statement detailing in language comprehensible to an |
493 | ordinary layperson the specific nature of charges or expenses |
494 | incurred by the patient, which in the initial billing shall |
495 | contain a statement of specific services received and expenses |
496 | incurred for such items of service, enumerating in detail the |
497 | constituent components of the services received within each |
498 | department of the licensed facility and including unit price |
499 | data on rates charged by the licensed facility, as prescribed by |
500 | the agency. |
501 | (2)(a) Each such statement submitted pursuant to this |
502 | section: |
503 | 1.(a) May not include charges of hospital-based physicians |
504 | if billed separately. |
505 | 2.(b) May not include any generalized category of expenses |
506 | such as "other" or "miscellaneous" or similar categories. |
507 | 3.(c) Shall list drugs by brand or generic name and not |
508 | refer to drug code numbers when referring to drugs of any sort. |
509 | 4.(d) Shall specifically identify therapy treatment as to |
510 | the date, type, and length of treatment when therapy treatment |
511 | is a part of the statement. |
512 | (b) Any person receiving a statement pursuant to this |
513 | section shall be fully and accurately informed as to each charge |
514 | and service provided by the institution preparing the statement. |
515 | (3) On each such itemized statement submitted pursuant to |
516 | subsection (1) there shall appear the words "A FOR-PROFIT (or |
517 | NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL |
518 | CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially |
519 | similar words sufficient to identify clearly and plainly the |
520 | ownership status of the licensed facility. Each itemized |
521 | statement must prominently display the phone number of the |
522 | medical facility's patient liaison who is responsible for |
523 | expediting the resolution of any billing dispute between the |
524 | patient, or his or her representative, and the billing |
525 | department. |
526 | (7) Each licensed facility not operated by the state shall |
527 | provide, prior to provision of any nonemergency medical |
528 | services, a written good-faith estimate of reasonably |
529 | anticipated charges for the facility to treat the patient's |
530 | condition upon written request of a prospective patient. The |
531 | estimate shall be provided to the prospective patient within 7 |
532 | business days after the receipt of the request. The estimate may |
533 | be the average charges for that diagnosis related group or the |
534 | average charges for that procedure. Upon request, the facility |
535 | shall notify the patient of any revision to the good-faith |
536 | estimate. Such estimate shall not preclude the actual charges |
537 | from exceeding the estimate. The facility shall place a notice |
538 | in the reception area that such information is available. |
539 | Failure to provide the estimate within the provisions |
540 | established pursuant to this section shall result in a fine of |
541 | $500 for each instance of the facility's failure to provide the |
542 | requested information. |
543 | (8) A licensed facility shall make available to a patient |
544 | all records necessary for verification of the accuracy of the |
545 | patient's bill within 30 business days after the request for |
546 | such records. The verification information must be made |
547 | available in the facility's offices. Such records shall be |
548 | available to the patient prior to and after payment of the bill |
549 | or claim. The facility may not charge the patient for making |
550 | such verification records available; however, the facility may |
551 | charge its usual fee for providing copies of records as |
552 | specified in s. 395.3025. |
553 | (9) Each facility shall establish a method for reviewing |
554 | and responding to questions from patients concerning the |
555 | patient's itemized bill. Such response shall be provided within |
556 | 30 days after the date a question is received. If the patient is |
557 | not satisfied with the response, the facility must provide the |
558 | patient with the address of the agency to which the issue may be |
559 | sent for review. |
560 | (10) Each licensed facility shall make available on its |
561 | Internet website a link to the performance outcome and financial |
562 | data that is published by the Agency for Health Care |
563 | Administration pursuant to s. 408.05(3)(l). The facility shall |
564 | place a notice in the reception area that the information is |
565 | available electronically and the facility's Internet website |
566 | address. |
567 | Section 9. Subsection (1) of section 408.061, Florida |
568 | Statutes, is amended to read: |
569 | 408.061 Data collection; uniform systems of financial |
570 | reporting; information relating to physician charges; |
571 | confidential information; immunity.-- |
572 | (1) The agency shall may require the submission by health |
573 | care facilities, health care providers, and health insurers of |
574 | data necessary to carry out the agency's duties. Specifications |
575 | for data to be collected under this section shall be developed |
576 | by the agency with the assistance of technical advisory panels |
577 | including representatives of affected entities, consumers, |
578 | purchasers, and such other interested parties as may be |
579 | determined by the agency. |
580 | (a) Data to be submitted by health care facilities, |
581 | including the facilities as defined in chapter 395, shall may |
582 | include, but are not limited to: case-mix data, patient |
583 | admission and or discharge data, hospital emergency department |
584 | data which shall include the number of patients treated in the |
585 | emergency department of a licensed hospital reported by patient |
586 | acuity level, data on hospital-acquired infections as specified |
587 | by rule, data on complications as specified by rule, data on |
588 | readmissions as specified by rule, with patient and provider- |
589 | specific identifiers included, actual charge data by diagnostic |
590 | groups, financial data, accounting data, operating expenses, |
591 | expenses incurred for rendering services to patients who cannot |
592 | or do not pay, interest charges, depreciation expenses based on |
593 | the expected useful life of the property and equipment involved, |
594 | and demographic data. The agency shall adopt nationally |
595 | recognized risk adjustment methodologies or software consistent |
596 | with the standards of the Agency for Healthcare Research and |
597 | Quality and as selected by the agency for all data submitted as |
598 | required by this section. Data may be obtained from documents |
599 | such as, but not limited to: leases, contracts, debt |
600 | instruments, itemized patient bills, medical record abstracts, |
601 | and related diagnostic information. Reported data elements shall |
602 | be reported electronically in accordance with Rule 59E-7.012, |
603 | Florida Administrative Code. Data submitted shall be certified |
604 | by the chief executive officer or an appropriate and duly |
605 | authorized representative or employee of the licensed facility |
606 | that the information submitted is true and accurate. |
607 | (b) Data to be submitted by health care providers may |
608 | include, but are not limited to: Medicare and Medicaid |
609 | participation, types of services offered to patients, amount of |
610 | revenue and expenses of the health care provider, and such other |
611 | data which are reasonably necessary to study utilization |
612 | patterns. Data submitted shall be certified by the appropriate |
613 | duly authorized representative or employee of the health care |
614 | provider that the information submitted is true and accurate. |
615 | (c) Data to be submitted by health insurers may include, |
616 | but are not limited to: claims, premium, administration, and |
617 | financial information. Data submitted shall be certified by the |
618 | chief financial officer, an appropriate and duly authorized |
619 | representative, or an employee of the insurer that the |
620 | information submitted is true and accurate. |
621 | (d) Data required to be submitted by health care |
622 | facilities, health care providers, or health insurers shall not |
623 | include specific provider contract reimbursement information. |
624 | However, such specific provider reimbursement data shall be |
625 | reasonably available for onsite inspection by the agency as is |
626 | necessary to carry out the agency's regulatory duties. Any such |
627 | data obtained by the agency as a result of onsite inspections |
628 | may not be used by the state for purposes of direct provider |
629 | contracting and are confidential and exempt from the provisions |
630 | of s. 119.07(1) and s. 24(a), Art. I of the State Constitution. |
631 | (e) A requirement to submit data shall be adopted by rule |
632 | if the submission of data is being required of all members of |
633 | any type of health care facility, health care provider, or |
634 | health insurer. Rules are not required, however, for the |
635 | submission of data for a special study mandated by the |
636 | Legislature or when information is being requested for a single |
637 | health care facility, health care provider, or health insurer. |
638 | Section 10. Subsections (1) and (4) of section 408.062, |
639 | Florida Statutes, are amended, and subsection (5) is added to |
640 | said section, to read: |
641 | 408.062 Research, analyses, studies, and reports.-- |
642 | (1) The agency shall have the authority to conduct |
643 | research, analyses, and studies relating to health care costs |
644 | and access to and quality of health care services as access and |
645 | quality are affected by changes in health care costs. Such |
646 | research, analyses, and studies shall include, but not be |
647 | limited to, research and analysis relating to: |
648 | (a) The financial status of any health care facility or |
649 | facilities subject to the provisions of this chapter. |
650 | (b) The impact of uncompensated charity care on health |
651 | care facilities and health care providers. |
652 | (c) The state's role in assisting to fund indigent care. |
653 | (d) In conjunction with the Office of Insurance |
654 | Regulation, the availability and affordability of health |
655 | insurance for small businesses. |
656 | (e) Total health care expenditures in the state according |
657 | to the sources of payment and the type of expenditure. |
658 | (f) The quality of health services, using techniques such |
659 | as small area analysis, severity adjustments, and risk-adjusted |
660 | mortality rates. |
661 | (g) The development of physician information payment |
662 | systems which are capable of providing data for health care |
663 | consumers taking into account the amount of resources consumed, |
664 | including such information at licensed facilities as defined in |
665 | chapter 395, and the outcomes produced in the delivery of care. |
666 | (h) The collection of a statistically valid sample of data |
667 | on the retail prices charged by pharmacies for the 50 most |
668 | frequently prescribed medicines from any pharmacy licensed by |
669 | this state as a special study authorized by the Legislature to |
670 | be performed by the agency quarterly. If the drug is available |
671 | generically, price data shall be reported for the generic drug |
672 | and price data of a brand-named drug for which the generic drug |
673 | is the equivalent shall be reported. The agency shall make |
674 | available on its Internet website for each pharmacy, no later |
675 | than October 1, 2005, drug prices for a 30-day supply at a |
676 | standard dose. The data collected shall be reported for each |
677 | drug by pharmacy and by metropolitan statistical area or region |
678 | and updated quarterly The impact of subacute admissions on |
679 | hospital revenues and expenses for purposes of calculating |
680 | adjusted admissions as defined in s. 408.07. |
681 | (i) The use of emergency department services by patient |
682 | acuity level and the implication of increasing hospital cost by |
683 | providing nonurgent care in emergency departments. The agency |
684 | shall submit an annual report based on this monitoring and |
685 | assessment to the Governor, the Speaker of the House of |
686 | Representatives, the President of the Senate, and the |
687 | substantive legislative committees with the first report due |
688 | January 1, 2006. |
689 | (j) The making available on its Internet website no later |
690 | than October 1, 2004, and in a hard-copy format upon request, of |
691 | patient charge, volumes, length of stay, and performance outcome |
692 | indicators collected from health care facilities pursuant to s. |
693 | 408.061(1)(a) for specific medical conditions, surgeries, and |
694 | procedures provided in inpatient and outpatient facilities as |
695 | determined by the agency. In making the determination of |
696 | specific medical conditions, surgeries, and procedures to |
697 | include, the agency shall consider such factors as volume, |
698 | severity of the illness, urgency of admission, individual and |
699 | societal costs, and whether the condition is acute or chronic. |
700 | Performance outcome indicators shall be risk adjusted or |
701 | severity adjusted, as applicable, using nationally recognized |
702 | risk adjustment methodologies or software consistent with the |
703 | standards of the Agency for Healthcare Research and Quality and |
704 | as selected by the agency. The website shall also provide an |
705 | interactive search that allows consumers to view and compare the |
706 | information for specific facilities, a map that allows consumers |
707 | to select a county or region, definitions of all of the data, |
708 | descriptions of each procedure, and an explanation about why the |
709 | data may differ from facility to facility. Such public data |
710 | shall be updated quarterly. The agency shall submit an annual |
711 | status report on the collection of data and publication of |
712 | performance outcome indicators to the Governor, the Speaker of |
713 | the House of Representatives, the President of the Senate, and |
714 | the substantive legislative committees with the first status |
715 | report due January 1, 2005. |
716 | (4)(a) The agency shall may conduct data-based studies and |
717 | evaluations and make recommendations to the Legislature and the |
718 | Governor concerning exemptions, the effectiveness of limitations |
719 | of referrals, restrictions on investment interests and |
720 | compensation arrangements, and the effectiveness of public |
721 | disclosure. Such analysis shall may include, but need not be |
722 | limited to, utilization of services, cost of care, quality of |
723 | care, and access to care. The agency may require the submission |
724 | of data necessary to carry out this duty, which may include, but |
725 | need not be limited to, data concerning ownership, Medicare and |
726 | Medicaid, charity care, types of services offered to patients, |
727 | revenues and expenses, patient-encounter data, and other data |
728 | reasonably necessary to study utilization patterns and the |
729 | impact of health care provider ownership interests in health- |
730 | care-related entities on the cost, quality, and accessibility of |
731 | health care. |
732 | (b) The agency may collect such data from any health |
733 | facility or licensed health care provider as a special study. |
734 | (5) The agency shall develop and implement a strategy for |
735 | the adoption and use of electronic health records. The agency |
736 | may develop rules to facilitate the functionality and protect |
737 | the confidentiality of electronic health records. The agency |
738 | shall report to the Governor, the Speaker of the House of |
739 | Representatives, and the President of the Senate on legislative |
740 | recommendations to protect the confidentiality of electronic |
741 | health records. |
742 | Section 11. Paragraph (l) is added to subsection (3) of |
743 | section 408.05, Florida Statutes, to read: |
744 | 408.05 State Center for Health Statistics.-- |
745 | (3) COMPREHENSIVE HEALTH INFORMATION SYSTEM.--In order to |
746 | produce comparable and uniform health information and |
747 | statistics, the agency shall perform the following functions: |
748 | (l) Develop, in conjunction with the State Comprehensive |
749 | Health Information System Advisory Council, and implement a |
750 | long-range plan for making available performance outcome and |
751 | financial data that will allow consumers to compare health care |
752 | services. The performance outcomes and financial data the agency |
753 | must make available shall include, but is not limited to, |
754 | pharmaceuticals, physicians, health care facilities, and health |
755 | plans and managed care entities. The agency shall submit the |
756 | initial plan to the Governor, the President of the Senate, and |
757 | the Speaker of the House of Representatives by March 1, 2005, |
758 | and shall update the plan and report on the status of its |
759 | implementation annually thereafter. The agency shall also make |
760 | the plan and status report available to the public on its |
761 | Internet website. As part of the plan, the agency shall identify |
762 | the process and timeframes for implementation, any barriers to |
763 | implementation, and recommendations of changes in the law that |
764 | may be enacted by the Legislature to eliminate the barriers. As |
765 | preliminary elements of the plan, the agency shall: |
766 | 1. Make available performance outcome and patient charge |
767 | data collected from health care facilities pursuant to s. |
768 | 408.061(1)(a) and (2). The agency shall determine which |
769 | conditions and procedures, performance outcomes, and patient |
770 | charge data to disclose based upon input from the council. When |
771 | determining which conditions and procedures are to be disclosed, |
772 | the council and the agency shall consider variation in costs, |
773 | variation in outcomes, and magnitude of variations and other |
774 | relevant information. When determining which performance |
775 | outcomes to disclose, the agency: |
776 | a. Shall consider such factors as volume of cases; average |
777 | patient charges; average length of stay; complication rates; |
778 | mortality rates; and infection rates, among others, which shall |
779 | be adjusted for case mix and severity, if applicable. |
780 | b. May consider such additional measures that are adopted |
781 | by the Centers for Medicare and Medicaid Studies, National |
782 | Quality Forum, the Joint Commission on Accreditation of |
783 | Healthcare Organizations, the Agency for Healthcare Research and |
784 | Quality, or a similar national entity that establishes standards |
785 | to measure the performance of health care providers, or by other |
786 | states. |
787 |
|
788 | When determining which patient charge data to disclose, the |
789 | agency shall consider such measures as average charge, average |
790 | net revenue per adjusted patient day, average cost per adjusted |
791 | patient day, and average cost per admission, among others. |
792 | 2. Make available performance measures, benefit design, |
793 | and premium cost data from health plans licensed pursuant to |
794 | chapter 627 or chapter 641. The agency shall determine which |
795 | performance outcome and member and subscriber cost data to |
796 | disclose, based upon input from the council. When determining |
797 | which data to disclose, the agency shall consider information |
798 | that may be required by either individual or group purchasers to |
799 | assess the value of the product, which may include membership |
800 | satisfaction, quality of care, current enrollment or membership, |
801 | coverage areas, accreditation status, premium costs, plan costs, |
802 | premium increases, range of benefits, copayments and |
803 | deductibles, accuracy and speed of claims payment, credentials |
804 | of physicians, number of providers, names of network providers, |
805 | and hospitals in the network. Health plans shall make available |
806 | to the agency any such data or information that is not currently |
807 | reported to the agency or the office. |
808 | 3. Determine the method and format for public disclosure |
809 | of data reported pursuant to this paragraph. The agency shall |
810 | make its determination based upon input from the Comprehensive |
811 | Health Information System Advisory Council. At a minimum, the |
812 | data shall be made available on the agency's Internet website in |
813 | a manner that allows consumers to conduct an interactive search |
814 | that allows them to view and compare the information for |
815 | specific providers. The website must include such additional |
816 | information as is determined necessary to ensure that the |
817 | website enhances informed decision making among consumers and |
818 | health care purchasers, which shall include, at a minimum, |
819 | appropriate guidance on how to use the data and an explanation |
820 | of why the data may vary from provider to provider. The data |
821 | specified in subparagraph 1. shall be released no later than |
822 | March 1, 2005. The data specified in subparagraph 2. shall be |
823 | released no later than March 1, 2006. |
824 | Section 12. Subsection (3) of section 409.9066, Florida |
825 | Statutes, is amended to read: |
826 | 409.9066 Medicare prescription discount program.-- |
827 | (3) The Agency for Health Care Administration shall |
828 | publish, on a free website available to the public, the most |
829 | recent average wholesale prices for the 200 drugs most |
830 | frequently dispensed to the elderly and, to the extent possible, |
831 | shall provide a mechanism that consumers may use to calculate |
832 | the retail price and the price that should be paid after the |
833 | discount required in subsection (1) is applied. The agency shall |
834 | provide retail information by geographic area and retail |
835 | information by provider within geographical areas. |
836 | Section 13. Section 408.7056, Florida Statutes, is amended |
837 | to read: |
838 | 408.7056 Statewide Provider and Subscriber Assistance |
839 | Program.-- |
840 | (1) As used in this section, the term: |
841 | (a) "Agency" means the Agency for Health Care |
842 | Administration. |
843 | (b) "Department" means the Department of Financial |
844 | Services. |
845 | (c) "Grievance procedure" means an established set of |
846 | rules that specify a process for appeal of an organizational |
847 | decision. |
848 | (d) "Health care provider" or "provider" means a state- |
849 | licensed or state-authorized facility, a facility principally |
850 | supported by a local government or by funds from a charitable |
851 | organization that holds a current exemption from federal income |
852 | tax under s. 501(c)(3) of the Internal Revenue Code, a licensed |
853 | practitioner, a county health department established under part |
854 | I of chapter 154, a prescribed pediatric extended care center |
855 | defined in s. 400.902, a federally supported primary care |
856 | program such as a migrant health center or a community health |
857 | center authorized under s. 329 or s. 330 of the United States |
858 | Public Health Services Act that delivers health care services to |
859 | individuals, or a community facility that receives funds from |
860 | the state under the Community Alcohol, Drug Abuse, and Mental |
861 | Health Services Act and provides mental health services to |
862 | individuals. |
863 | (e) "Managed care entity" means a health maintenance |
864 | organization or a prepaid health clinic certified under chapter |
865 | 641, a prepaid health plan authorized under s. 409.912, or an |
866 | exclusive provider organization certified under s. 627.6472. |
867 | (f) "Office" means the Office of Insurance Regulation of |
868 | the Financial Services Commission. |
869 | (g) "Panel" means a statewide provider and subscriber |
870 | assistance panel selected as provided in subsection (11). |
871 | (2) The agency shall adopt and implement a program to |
872 | provide assistance to subscribers and providers, including those |
873 | whose grievances are not resolved by the managed care entity to |
874 | the satisfaction of the subscriber or provider. The program |
875 | shall consist of one or more panels that meet as often as |
876 | necessary to timely review, consider, and hear grievances and |
877 | recommend to the agency or the office any actions that should be |
878 | taken concerning individual cases heard by the panel. The panel |
879 | shall hear every grievance filed by subscribers and providers on |
880 | behalf of subscribers, unless the grievance: |
881 | (a) Relates to a managed care entity's refusal to accept a |
882 | provider into its network of providers; |
883 | (b) Is part of an internal grievance in a Medicare managed |
884 | care entity or a reconsideration appeal through the Medicare |
885 | appeals process which does not involve a quality of care issue; |
886 | (c) Is related to a health plan not regulated by the state |
887 | such as an administrative services organization, third-party |
888 | administrator, or federal employee health benefit program; |
889 | (d) Is related to appeals by in-plan suppliers and |
890 | providers, unless related to quality of care provided by the |
891 | plan; |
892 | (e) Is part of a Medicaid fair hearing pursued under 42 |
893 | C.F.R. ss. 431.220 et seq.; |
894 | (f) Is the basis for an action pending in state or federal |
895 | court; |
896 | (g) Is related to an appeal by nonparticipating providers, |
897 | unless related to the quality of care provided to a subscriber |
898 | by the managed care entity and the provider is involved in the |
899 | care provided to the subscriber; |
900 | (h) Was filed before the subscriber or provider completed |
901 | the entire internal grievance procedure of the managed care |
902 | entity, the managed care entity has complied with its timeframes |
903 | for completing the internal grievance procedure, and the |
904 | circumstances described in subsection (6) do not apply; |
905 | (i) Has been resolved to the satisfaction of the |
906 | subscriber or provider who filed the grievance, unless the |
907 | managed care entity's initial action is egregious or may be |
908 | indicative of a pattern of inappropriate behavior; |
909 | (j) Is limited to seeking damages for pain and suffering, |
910 | lost wages, or other incidental expenses, including accrued |
911 | interest on unpaid balances, court costs, and transportation |
912 | costs associated with a grievance procedure; |
913 | (k) Is limited to issues involving conduct of a health |
914 | care provider or facility, staff member, or employee of a |
915 | managed care entity which constitute grounds for disciplinary |
916 | action by the appropriate professional licensing board and is |
917 | not indicative of a pattern of inappropriate behavior, and the |
918 | agency, office, or department has reported these grievances to |
919 | the appropriate professional licensing board or to the health |
920 | facility regulation section of the agency for possible |
921 | investigation; or |
922 | (l) Is withdrawn by the subscriber or provider. Failure of |
923 | the subscriber or the provider to attend the hearing shall be |
924 | considered a withdrawal of the grievance; or |
925 | (3) The agency shall review all grievances within 60 days |
926 | after receipt and make a determination whether the grievance |
927 | shall be heard. Once the agency notifies the panel, the |
928 | subscriber or provider, and the managed care entity that a |
929 | grievance will be heard by the panel, the panel shall hear the |
930 | grievance either in the network area or by teleconference no |
931 | later than 120 days after the date the grievance was filed. The |
932 | agency shall notify the parties, in writing, by facsimile |
933 | transmission, or by phone, of the time and place of the hearing. |
934 | The panel may take testimony under oath, request certified |
935 | copies of documents, and take similar actions to collect |
936 | information and documentation that will assist the panel in |
937 | making findings of fact and a recommendation. The panel shall |
938 | issue a written recommendation, supported by findings of fact, |
939 | to the provider or subscriber, to the managed care entity, and |
940 | to the agency or the office no later than 15 working days after |
941 | hearing the grievance. If at the hearing the panel requests |
942 | additional documentation or additional records, the time for |
943 | issuing a recommendation is tolled until the information or |
944 | documentation requested has been provided to the panel. The |
945 | proceedings of the panel are not subject to chapter 120. |
946 | (4) If, upon receiving a proper patient authorization |
947 | along with a properly filed grievance, the agency requests |
948 | medical records from a health care provider or managed care |
949 | entity, the health care provider or managed care entity that has |
950 | custody of the records has 10 days to provide the records to the |
951 | agency. Records include medical records, communication logs |
952 | associated with the grievance both to and from the subscriber, |
953 | and contracts. Failure to provide requested medical records may |
954 | result in the imposition of a fine of up to $500. Each day that |
955 | records are not produced is considered a separate violation. |
956 | (5) Grievances that the agency determines pose an |
957 | immediate and serious threat to a subscriber's health must be |
958 | given priority over other grievances. The panel may meet at the |
959 | call of the chair to hear the grievances as quickly as possible |
960 | but no later than 45 days after the date the grievance is filed, |
961 | unless the panel receives a waiver of the time requirement from |
962 | the subscriber. The panel shall issue a written recommendation, |
963 | supported by findings of fact, to the office or the agency |
964 | within 10 days after hearing the expedited grievance. |
965 | (6) When the agency determines that the life of a |
966 | subscriber is in imminent and emergent jeopardy, the chair of |
967 | the panel may convene an emergency hearing, within 24 hours |
968 | after notification to the managed care entity and to the |
969 | subscriber, to hear the grievance. The grievance must be heard |
970 | notwithstanding that the subscriber has not completed the |
971 | internal grievance procedure of the managed care entity. The |
972 | panel shall, upon hearing the grievance, issue a written |
973 | emergency recommendation, supported by findings of fact, to the |
974 | managed care entity, to the subscriber, and to the agency or the |
975 | office for the purpose of deferring the imminent and emergent |
976 | jeopardy to the subscriber's life. Within 24 hours after receipt |
977 | of the panel's emergency recommendation, the agency or office |
978 | may issue an emergency order to the managed care entity. An |
979 | emergency order remains in force until: |
980 | (a) The grievance has been resolved by the managed care |
981 | entity; |
982 | (b) Medical intervention is no longer necessary; or |
983 | (c) The panel has conducted a full hearing under |
984 | subsection (3) and issued a recommendation to the agency or the |
985 | office, and the agency or office has issued a final order. |
986 | (7) After hearing a grievance, the panel shall make a |
987 | recommendation to the agency or the office which may include |
988 | specific actions the managed care entity must take to comply |
989 | with state laws or rules regulating managed care entities. |
990 | (8) A managed care entity, subscriber, or provider that is |
991 | affected by a panel recommendation may within 10 days after |
992 | receipt of the panel's recommendation, or 72 hours after receipt |
993 | of a recommendation in an expedited grievance, furnish to the |
994 | agency or office written evidence in opposition to the |
995 | recommendation or findings of fact of the panel. |
996 | (9) No later than 30 days after the issuance of the |
997 | panel's recommendation and, for an expedited grievance, no later |
998 | than 10 days after the issuance of the panel's recommendation, |
999 | the agency or the office may adopt the panel's recommendation or |
1000 | findings of fact in a proposed order or an emergency order, as |
1001 | provided in chapter 120, which it shall issue to the managed |
1002 | care entity. The agency or office may issue a proposed order or |
1003 | an emergency order, as provided in chapter 120, imposing fines |
1004 | or sanctions, including those contained in ss. 641.25 and |
1005 | 641.52. The agency or the office may reject all or part of the |
1006 | panel's recommendation. All fines collected under this |
1007 | subsection must be deposited into the Health Care Trust Fund. |
1008 | (10) In determining any fine or sanction to be imposed, |
1009 | the agency and the office may consider the following factors: |
1010 | (a) The severity of the noncompliance, including the |
1011 | probability that death or serious harm to the health or safety |
1012 | of the subscriber will result or has resulted, the severity of |
1013 | the actual or potential harm, and the extent to which provisions |
1014 | of chapter 641 were violated. |
1015 | (b) Actions taken by the managed care entity to resolve or |
1016 | remedy any quality-of-care grievance. |
1017 | (c) Any previous incidents of noncompliance by the managed |
1018 | care entity. |
1019 | (d) Any other relevant factors the agency or office |
1020 | considers appropriate in a particular grievance. |
1021 | (11)(a) The panel shall consist of the Insurance Consumer |
1022 | Advocate, or designee thereof, established by s. 627.0613; at |
1023 | least two members employed by the agency and at least two |
1024 | members employed by the department, chosen by their respective |
1025 | agencies; a consumer appointed by the Governor; a physician |
1026 | appointed by the Governor, as a standing member; and, if |
1027 | necessary, physicians who have expertise relevant to the case to |
1028 | be heard, on a rotating basis. The agency may contract with a |
1029 | medical director, and a primary care physician, or both, who |
1030 | shall provide additional technical expertise to the panel but |
1031 | shall not be voting members of the panel. The medical director |
1032 | shall be selected from a health maintenance organization with a |
1033 | current certificate of authority to operate in Florida. |
1034 | (b) A majority of those panel members required under |
1035 | paragraph (a) shall constitute a quorum for any meeting or |
1036 | hearing of the panel. A grievance may not be heard or voted upon |
1037 | at any panel meeting or hearing unless a quorum is present, |
1038 | except that a minority of the panel may adjourn a meeting or |
1039 | hearing until a quorum is present. A panel convened for the |
1040 | purpose of hearing a subscriber's grievance in accordance with |
1041 | subsections (2) and (3) shall not consist of more than 11 |
1042 | members. |
1043 | (12) Every managed care entity shall submit a quarterly |
1044 | report to the agency, the office, and the department listing the |
1045 | number and the nature of all subscribers' and providers' |
1046 | grievances which have not been resolved to the satisfaction of |
1047 | the subscriber or provider after the subscriber or provider |
1048 | follows the entire internal grievance procedure of the managed |
1049 | care entity. The agency shall notify all subscribers and |
1050 | providers included in the quarterly reports of their right to |
1051 | file an unresolved grievance with the panel. |
1052 | (13) A proposed order issued by the agency or office which |
1053 | only requires the managed care entity to take a specific action |
1054 | under subsection (7) is subject to a summary hearing in |
1055 | accordance with s. 120.574, unless all of the parties agree |
1056 | otherwise. If the managed care entity does not prevail at the |
1057 | hearing, the managed care entity must pay reasonable costs and |
1058 | attorney's fees of the agency or the office incurred in that |
1059 | proceeding. |
1060 | (14)(a) Any information that identifies a subscriber which |
1061 | is held by the panel, agency, or department pursuant to this |
1062 | section is confidential and exempt from the provisions of s. |
1063 | 119.07(1) and s. 24(a), Art. I of the State Constitution. |
1064 | However, at the request of a subscriber or managed care entity |
1065 | involved in a grievance procedure, the panel, agency, or |
1066 | department shall release information identifying the subscriber |
1067 | involved in the grievance procedure to the requesting subscriber |
1068 | or managed care entity. |
1069 | (b) Meetings of the panel shall be open to the public |
1070 | unless the provider or subscriber whose grievance will be heard |
1071 | requests a closed meeting or the agency or the department |
1072 | determines that information which discloses the subscriber's |
1073 | medical treatment or history or information relating to internal |
1074 | risk management programs as defined in s. 641.55(5)(c), (6), and |
1075 | (8) may be revealed at the panel meeting, in which case that |
1076 | portion of the meeting during which a subscriber's medical |
1077 | treatment or history or internal risk management program |
1078 | information is discussed shall be exempt from the provisions of |
1079 | s. 286.011 and s. 24(b), Art. I of the State Constitution. All |
1080 | closed meetings shall be recorded by a certified court reporter. |
1081 | Section 14. Paragraph (c) of subsection (4) of section |
1082 | 641.3154, Florida Statutes, is amended to read: |
1083 | 641.3154 Organization liability; provider billing |
1084 | prohibited.-- |
1085 | (4) A provider or any representative of a provider, |
1086 | regardless of whether the provider is under contract with the |
1087 | health maintenance organization, may not collect or attempt to |
1088 | collect money from, maintain any action at law against, or |
1089 | report to a credit agency a subscriber of an organization for |
1090 | payment of services for which the organization is liable, if the |
1091 | provider in good faith knows or should know that the |
1092 | organization is liable. This prohibition applies during the |
1093 | pendency of any claim for payment made by the provider to the |
1094 | organization for payment of the services and any legal |
1095 | proceedings or dispute resolution process to determine whether |
1096 | the organization is liable for the services if the provider is |
1097 | informed that such proceedings are taking place. It is presumed |
1098 | that a provider does not know and should not know that an |
1099 | organization is liable unless: |
1100 | (c) The office or agency makes a final determination that |
1101 | the organization is required to pay for such services subsequent |
1102 | to a recommendation made by the Statewide Provider and |
1103 | Subscriber Assistance Panel pursuant to s. 408.7056; or |
1104 | Section 15. Subsection (1), paragraphs (b) and (e) of |
1105 | subsection (3), paragraph (d) of subsection (4), subsection (5), |
1106 | paragraph (g) of subsection (6), and subsections (9), (10), and |
1107 | (11) of section 641.511, Florida Statutes, are amended to read: |
1108 | 641.511 Subscriber grievance reporting and resolution |
1109 | requirements.-- |
1110 | (1) Every organization must have a grievance procedure |
1111 | available to its subscribers for the purpose of addressing |
1112 | complaints and grievances. Every organization must notify its |
1113 | subscribers that a subscriber must submit a grievance within 1 |
1114 | year after the date of occurrence of the action that initiated |
1115 | the grievance, and may submit the grievance for review to the |
1116 | Statewide Provider and Subscriber Assistance Program panel as |
1117 | provided in s. 408.7056 after receiving a final disposition of |
1118 | the grievance through the organization's grievance process. An |
1119 | organization shall maintain records of all grievances and shall |
1120 | report annually to the agency the total number of grievances |
1121 | handled, a categorization of the cases underlying the |
1122 | grievances, and the final disposition of the grievances. |
1123 | (3) Each organization's grievance procedure, as required |
1124 | under subsection (1), must include, at a minimum: |
1125 | (b) The names of the appropriate employees or a list of |
1126 | grievance departments that are responsible for implementing the |
1127 | organization's grievance procedure. The list must include the |
1128 | address and the toll-free telephone number of each grievance |
1129 | department, the address of the agency and its toll-free |
1130 | telephone hotline number, and the address of the Statewide |
1131 | Provider and Subscriber Assistance Program and its toll-free |
1132 | telephone number. |
1133 | (e) A notice that a subscriber may voluntarily pursue |
1134 | binding arbitration in accordance with the terms of the contract |
1135 | if offered by the organization, after completing the |
1136 | organization's grievance procedure and as an alternative to the |
1137 | Statewide Provider and Subscriber Assistance Program. Such |
1138 | notice shall include an explanation that the subscriber may |
1139 | incur some costs if the subscriber pursues binding arbitration, |
1140 | depending upon the terms of the subscriber's contract. |
1141 | (4) |
1142 | (d) In any case when the review process does not resolve a |
1143 | difference of opinion between the organization and the |
1144 | subscriber or the provider acting on behalf of the subscriber, |
1145 | the subscriber or the provider acting on behalf of the |
1146 | subscriber may submit a written grievance to the Statewide |
1147 | Provider and Subscriber Assistance Program. |
1148 | (5) Except as provided in subsection (6), the organization |
1149 | shall resolve a grievance within 60 days after receipt of the |
1150 | grievance, or within a maximum of 90 days if the grievance |
1151 | involves the collection of information outside the service area. |
1152 | These time limitations are tolled if the organization has |
1153 | notified the subscriber, in writing, that additional information |
1154 | is required for proper review of the grievance and that such |
1155 | time limitations are tolled until such information is provided. |
1156 | After the organization receives the requested information, the |
1157 | time allowed for completion of the grievance process resumes. |
1158 | The Employee Retirement Income Security Act of 1974, as |
1159 | implemented by 29 C.F.R. 2560.503-1, is adopted and incorporated |
1160 | by reference as applicable to all organizations that administer |
1161 | small and large group health plans that are subject to 29 C.F.R. |
1162 | 2560.503-1. The claims procedures of the regulations of the |
1163 | Employee Retirement Income Security Act of 1974 as implemented |
1164 | by 29 C.F.R. 2560.503-1 shall be the minimum standards for |
1165 | grievance processes for claims for benefits for small and large |
1166 | group health plans that are subject to 29 C.F.R. 2560.503-1. |
1167 | (6) |
1168 | (g) In any case when the expedited review process does not |
1169 | resolve a difference of opinion between the organization and the |
1170 | subscriber or the provider acting on behalf of the subscriber, |
1171 | the subscriber or the provider acting on behalf of the |
1172 | subscriber may submit a written grievance to the Statewide |
1173 | Provider and Subscriber Assistance Program. |
1174 | (9)(a) The agency shall advise subscribers with grievances |
1175 | to follow their organization's formal grievance process for |
1176 | resolution prior to review by the Statewide Provider and |
1177 | Subscriber Assistance Program. The subscriber may, however, |
1178 | submit a copy of the grievance to the agency at any time during |
1179 | the process. |
1180 | (b) Requiring completion of the organization's grievance |
1181 | process before the Statewide Provider and Subscriber Assistance |
1182 | Program panel's review does not preclude the agency from |
1183 | investigating any complaint or grievance before the organization |
1184 | makes its final determination. |
1185 | (10) Each organization must notify the subscriber in a |
1186 | final decision letter that the subscriber may request review of |
1187 | the organization's decision concerning the grievance by the |
1188 | Statewide Provider and Subscriber Assistance Program, as |
1189 | provided in s. 408.7056, if the grievance is not resolved to the |
1190 | satisfaction of the subscriber. The final decision letter must |
1191 | inform the subscriber that the request for review must be made |
1192 | within 365 days after receipt of the final decision letter, must |
1193 | explain how to initiate such a review, and must include the |
1194 | addresses and toll-free telephone numbers of the agency and the |
1195 | Statewide Provider and Subscriber Assistance Program. |
1196 | (11) Each organization, as part of its contract with any |
1197 | provider, must require the provider to post a consumer |
1198 | assistance notice prominently displayed in the reception area of |
1199 | the provider and clearly noticeable by all patients. The |
1200 | consumer assistance notice must state the addresses and toll- |
1201 | free telephone numbers of the Agency for Health Care |
1202 | Administration, the Statewide Provider and Subscriber Assistance |
1203 | Program, and the Department of Financial Services. The consumer |
1204 | assistance notice must also clearly state that the address and |
1205 | toll-free telephone number of the organization's grievance |
1206 | department shall be provided upon request. The agency may adopt |
1207 | rules to implement this section. |
1208 | Section 16. Subsection (4) of section 641.58, Florida |
1209 | Statutes, is amended to read: |
1210 | 641.58 Regulatory assessment; levy and amount; use of |
1211 | funds; tax returns; penalty for failure to pay.-- |
1212 | (4) The moneys received and deposited into the Health Care |
1213 | Trust Fund shall be used to defray the expenses of the agency in |
1214 | the discharge of its administrative and regulatory powers and |
1215 | duties under this part, including conducting an annual survey of |
1216 | the satisfaction of members of health maintenance organizations; |
1217 | contracting with physician consultants for the Statewide |
1218 | Provider and Subscriber Assistance Panel; maintaining offices |
1219 | and necessary supplies, essential equipment, and other |
1220 | materials, salaries and expenses of required personnel; and |
1221 | discharging the administrative and regulatory powers and duties |
1222 | imposed under this part. |
1223 | Section 17. Paragraph (f) of subsection (2) and |
1224 | subsections (3) and (9) of section 408.909, Florida Statutes, |
1225 | are amended to read: |
1226 | 408.909 Health flex plans.-- |
1227 | (2) DEFINITIONS.--As used in this section, the term: |
1228 | (f) "Health flex plan entity" means a health insurer, |
1229 | health maintenance organization, health-care-provider-sponsored |
1230 | organization, local government, health care district, or other |
1231 | public or private community-based organization, or public- |
1232 | private partnership that develops and implements an approved |
1233 | health flex plan and is responsible for administering the health |
1234 | flex plan and paying all claims for health flex plan coverage by |
1235 | enrollees of the health flex plan. |
1236 | (3) PILOT PROGRAM.--The agency and the office shall each |
1237 | approve or disapprove health flex plans that provide health care |
1238 | coverage for eligible participants who reside in the three areas |
1239 | of the state that have the highest number of uninsured persons, |
1240 | as identified in the Florida Health Insurance Study conducted by |
1241 | the agency and in Indian River County. A health flex plan may |
1242 | limit or exclude benefits otherwise required by law for insurers |
1243 | offering coverage in this state, may cap the total amount of |
1244 | claims paid per year per enrollee, may limit the number of |
1245 | enrollees, or may take any combination of those actions. A |
1246 | health flex plan offering may include the option of a |
1247 | catastrophic plan supplementing the health flex plan. |
1248 | (a) The agency shall develop guidelines for the review of |
1249 | applications for health flex plans and shall disapprove or |
1250 | withdraw approval of plans that do not meet or no longer meet |
1251 | minimum standards for quality of care and access to care. The |
1252 | agency shall ensure that the health flex plans follow |
1253 | standardized grievance procedures similar to those required of |
1254 | health maintenance organizations. |
1255 | (b) The office shall develop guidelines for the review of |
1256 | health flex plan applications and provide regulatory oversight |
1257 | of health flex plan advertisement and marketing procedures. The |
1258 | office shall disapprove or shall withdraw approval of plans |
1259 | that: |
1260 | 1. Contain any ambiguous, inconsistent, or misleading |
1261 | provisions or any exceptions or conditions that deceptively |
1262 | affect or limit the benefits purported to be assumed in the |
1263 | general coverage provided by the health flex plan; |
1264 | 2. Provide benefits that are unreasonable in relation to |
1265 | the premium charged or contain provisions that are unfair or |
1266 | inequitable or contrary to the public policy of this state, that |
1267 | encourage misrepresentation, or that result in unfair |
1268 | discrimination in sales practices; or |
1269 | 3. Cannot demonstrate that the health flex plan is |
1270 | financially sound and that the applicant is able to underwrite |
1271 | or finance the health care coverage provided. |
1272 | (c) The agency and the Financial Services Commission may |
1273 | adopt rules as needed to administer this section. |
1274 | (9) PROGRAM EVALUATION.--The agency and the office shall |
1275 | evaluate the pilot program and its effect on the entities that |
1276 | seek approval as health flex plans, on the number of enrollees, |
1277 | and on the scope of the health care coverage offered under a |
1278 | health flex plan; shall provide an assessment of the health flex |
1279 | plans and their potential applicability in other settings; shall |
1280 | use health flex plans to gather more information to evaluate |
1281 | low-income consumer driven benefit packages; and shall, by |
1282 | January 1, 2005, and annually thereafter 2004, jointly submit a |
1283 | report to the Governor, the President of the Senate, and the |
1284 | Speaker of the House of Representatives. |
1285 | Section 18. Section 381.0271, Florida Statutes, is created |
1286 | to read: |
1287 | 381.0271 Florida Patient Safety Corporation.-- |
1288 | (1) DEFINITIONS.--As used in this section, the term: |
1289 | (a) "Adverse incident" has the same meanings provided in |
1290 | ss. 395.0197, 458.351, and 459.026. |
1291 | (b) "Corporation" means the Florida Patient Safety |
1292 | Corporation. |
1293 | (c) "Patient safety data" has the same meaning provided in |
1294 | s. 766.1016. |
1295 | (2) CREATION.-- |
1296 | (a) The Florida Patient Safety Corporation is created as a |
1297 | not-for-profit corporation and shall be registered, |
1298 | incorporated, organized, and operated in compliance with chapter |
1299 | 617. The corporation may create not-for-profit corporate |
1300 | subsidiaries that are organized under the provisions of chapter |
1301 | 617, upon the prior approval of the board of directors, as |
1302 | necessary, to fulfill its mission. |
1303 | (b) The corporation and any authorized and approved |
1304 | subsidiary are not an agency as defined in s. 20.03(11). |
1305 | (c) The corporation and any authorized and approved |
1306 | subsidiary are subject to the public meetings and records |
1307 | requirements of s. 24, Art. I of the State Constitution, chapter |
1308 | 119, and s. 286.011. |
1309 | (d) The corporation and any authorized and approved |
1310 | subsidiary are not subject to the provisions of chapter 287. |
1311 | (e) The corporation is a patient safety organization as |
1312 | defined in s. 766.1016. |
1313 | (3) PURPOSE.-- |
1314 | (a) The purpose of the corporation is to serve as a |
1315 | learning organization dedicated to assisting health care |
1316 | providers in this state to improve the quality and safety of |
1317 | health care rendered and to reduce harm to patients. The |
1318 | corporation shall promote the development of a culture of |
1319 | patient safety in the health care system in this state. The |
1320 | corporation shall not regulate health care providers in this |
1321 | state. |
1322 | (b) In fulfilling its purpose, the corporation shall work |
1323 | with a consortium of patient safety centers and other patient |
1324 | safety programs. |
1325 | (4) BOARD OF DIRECTORS; MEMBERSHIP.--The corporation shall |
1326 | be governed by a board of directors. The board of directors |
1327 | shall consist of: |
1328 | (a) The chair of the Florida Council of Medical School |
1329 | Deans. |
1330 | (b) Two representatives with expertise in patient safety |
1331 | issues for the authorized health insurer and authorized health |
1332 | maintenance organization with the largest market shares, |
1333 | respectively, as measured by premiums written in the state for |
1334 | the most recent calendar year, appointed by such insurer. |
1335 | (c) A representative of an authorized medical malpractice |
1336 | insurer appointed by the Florida Insurance Council. |
1337 | (d) The president of the Central Florida Health Care |
1338 | Coalition. |
1339 | (e) Two representatives of a hospital in this state that |
1340 | is implementing innovative patient safety initiatives, appointed |
1341 | by the Florida Hospital Association. |
1342 | (f) A physician with expertise in patient safety, |
1343 | appointed by the Florida Medical Association. |
1344 | (g) A physician with expertise in patient safety, |
1345 | appointed by the Florida Osteopathic Medical Association. |
1346 | (h) A physician with expertise in patient safety, |
1347 | appointed by the Florida Podiatric Medical Association. |
1348 | (i) A physician with expertise in patient safety, |
1349 | appointed by the Florida Chiropractic Association. |
1350 | (j) A dentist with expertise in patient safety, appointed |
1351 | by the Florida Dental Association. |
1352 | (k) A nurse with expertise in patient safety, appointed by |
1353 | the Florida Nurses Association. |
1354 | (l) An institutional pharmacist, appointed by the Florida |
1355 | Society of Health-System Pharmacists. |
1356 | (m) A representative of Florida AARP, appointed by the |
1357 | state director of Florida AARP. |
1358 | (5) ADVISORY COMMITTEES.--In addition to any committees |
1359 | that the corporation may establish, the corporation shall |
1360 | establish the following advisory committees: |
1361 | (a) A scientific research advisory committee that |
1362 | includes, at a minimum, a representative from each patient |
1363 | safety center or other patient safety program in the |
1364 | universities of the state who are physicians licensed pursuant |
1365 | to chapter 458 or chapter 459, with experience in patient safety |
1366 | and evidenced-based medicine. The duties of the advisory |
1367 | committee shall include, but not be limited to, the analysis of |
1368 | existing data and research to improve patient safety and |
1369 | encourage evidence-based medicine. |
1370 | (b) A technology advisory committee that includes, at a |
1371 | minimum, a representative of a hospital that has implemented a |
1372 | computerized physician order entry system and a health care |
1373 | provider that has implemented an electronic medical records |
1374 | system. The duties of the advisory committee shall include, but |
1375 | not be limited to, implementation of new technologies, including |
1376 | electronic medical records. |
1377 | (c) A health care provider advisory committee that |
1378 | includes, at a minimum, representatives of hospitals, ambulatory |
1379 | surgical centers, physicians, nurses, and pharmacists licensed |
1380 | in this state and a representative of the Veterans Integrated |
1381 | Service Network 8, Virginia Patient Safety Center. The duties of |
1382 | the advisory committee shall include, but not be limited to, |
1383 | promotion of a culture of patient safety that reduces errors. |
1384 | (d) A health care consumer advisory committee that |
1385 | includes, at a minimum, representatives of businesses that |
1386 | provide health insurance coverage to their employees, consumer |
1387 | advocacy groups, and representatives of patient safety |
1388 | organizations. The duties of the advisory committee shall |
1389 | include, but not be limited to, incentives to encourage patient |
1390 | safety and the efficiency and quality of care. |
1391 | (e) A state agency advisory committee that includes, at a |
1392 | minimum, a representative from each state agency that has |
1393 | regulatory responsibilities related to patient safety. The |
1394 | duties of the advisory committee shall include, but not be |
1395 | limited to, interagency coordination of patient safety efforts. |
1396 | (f) A litigation alternatives advisory committee that |
1397 | includes, at a minimum, representatives of medical malpractice |
1398 | attorneys for plaintiffs and defendants and a representative of |
1399 | each law school in the state. The duties of the advisory |
1400 | committee shall include, but not be limited to, alternatives |
1401 | systems to compensate for injuries. |
1402 | (g) An education advisory committee that includes, at a |
1403 | minimum, the associate dean for education, or the equivalent |
1404 | position, as a representative from each medicine, nursing, |
1405 | public health, or allied health service to provide advice on the |
1406 | development, implementation, and measurement of core |
1407 | competencies for patient safety to be considered for |
1408 | incorporation in the educational programs of the universities |
1409 | and colleges of this state. |
1410 | (6) ORGANIZATION; MEETINGS.-- |
1411 | (a) The Agency for Health Care Administration shall assist |
1412 | the corporation in its organizational activities required under |
1413 | chapter 617, including, but not limited to: |
1414 | 1. Eliciting appointments for the initial board of |
1415 | directors. |
1416 | 2. Convening the first meeting of the board of directors |
1417 | and assisting with other meetings of the board of directors, |
1418 | upon request of the board of directors, during the first year of |
1419 | operation of the corporation. |
1420 | 3. Drafting articles of incorporation for the board of |
1421 | directors and, upon request of the board of directors, |
1422 | delivering articles of incorporation to the Department of State |
1423 | for filing. |
1424 | 4. Drafting proposed bylaws for the corporation. |
1425 | 5. Paying fees related to incorporation. |
1426 | 6. Providing office space and administrative support, at |
1427 | the request of the board of directors, but not beyond July 1, |
1428 | 2005. |
1429 | (b) The board of directors must conduct its first meeting |
1430 | no later than August 1, 2004, and shall meet thereafter as |
1431 | frequently as necessary to carry out the duties of the |
1432 | corporation. |
1433 | (7) POWERS AND DUTIES.-- |
1434 | (a) In addition to the powers and duties prescribed in |
1435 | chapter 617, and the articles and bylaws adopted under that |
1436 | chapter, the corporation shall, directly or through contract: |
1437 | 1. Secure staff necessary to properly administer the |
1438 | corporation. |
1439 | 2. Collect, analyze, and evaluate patient safety data and |
1440 | quality and patient safety indicators, medical malpractice |
1441 | closed claims, and adverse incidents reported to the Agency for |
1442 | Health Care Administration and the Department of Health for the |
1443 | purpose of recommending changes in practices and procedures that |
1444 | may be implemented by health care practitioners and health care |
1445 | facilities to improve health care quality and to prevent future |
1446 | adverse incidents. Notwithstanding any other provision of law, |
1447 | the Agency for Health Care Administration and the Department of |
1448 | Health shall make available to the corporation any adverse |
1449 | incident report submitted under ss. 395.0197, 458.351, and |
1450 | 459.026. To the extent that adverse incident reports submitted |
1451 | under s. 395.0197 are confidential and exempt, the confidential |
1452 | and exempt status of such reports shall be maintained by the |
1453 | corporation. |
1454 | 3. Establish a "near-miss" patient safety reporting |
1455 | system. The purpose of the near-miss reporting system is to: |
1456 | identify potential systemic problems that could lead to adverse |
1457 | incidents; enable publication of systemwide alerts of potential |
1458 | harm; and facilitate development of both facility-specific and |
1459 | statewide options to avoid adverse incidents and improve patient |
1460 | safety. The reporting system shall record "near misses" |
1461 | submitted by hospitals, birthing centers, and ambulatory |
1462 | surgical centers and other providers. For the purpose of the |
1463 | reporting system: |
1464 | a. The term "near miss" means any potentially harmful |
1465 | event that could have had an adverse result but, through chance |
1466 | or intervention in which, harm was prevented. |
1467 | b. The near-miss reporting system shall be voluntary and |
1468 | anonymous and independent of mandatory reporting systems used |
1469 | for regulatory purposes. |
1470 | c. Near-miss data submitted to the corporation is patient |
1471 | safety data as defined in s. 766.1016. |
1472 | d. Reports of near-miss data shall be published on a |
1473 | regular basis and special alerts shall be published as needed |
1474 | regarding newly identified, significant risks. |
1475 | e. Aggregated data shall be made available publicly. |
1476 | f. The corporation shall report the performance and |
1477 | results of the near-miss project in its annual report. |
1478 | 4. Work collaboratively with the appropriate state |
1479 | agencies in the development of electronic health records. |
1480 | 5. Provide for access to an active library of evidence- |
1481 | based medicine and patient safety practices, together with the |
1482 | emerging evidence supporting their retention or modification, |
1483 | and make this information available to health care |
1484 | practitioners, health care facilities, and the public. Support |
1485 | for implementation of evidence-based medicine shall include: |
1486 | a. A report to the Governor, the President of the Senate, |
1487 | the Speaker of the House of Representatives, and the Agency for |
1488 | Health Care Administration by January 1, 2005, on: |
1489 | (I) The ability to join or support efforts for the use of |
1490 | evidence-based medicine already underway, such as those of the |
1491 | Leapfrog Group, the international group Bandolier, and the |
1492 | Healthy Florida Foundation. |
1493 | (II) The means by which to promote research using Medicaid |
1494 | and other data collected by the Agency for Health Care |
1495 | Administration to identify and quantify the most cost-effective |
1496 | treatment and interventions, including disease management and |
1497 | prevention programs. |
1498 | (III) The means by which to encourage development of |
1499 | systems to measure and reward providers who implement evidence- |
1500 | based medical practices. |
1501 | (IV) The review of other state and private initiatives and |
1502 | published literature for promising approaches and the |
1503 | dissemination of information about them to providers. |
1504 | (V) The encouragement of the Florida health care boards |
1505 | under the Department of Health to regularly publish findings |
1506 | related to the cost-effectiveness of disease-specific, evidence- |
1507 | based standards. |
1508 | (VI) Public and private sector initiatives related to |
1509 | evidence-based medicine and communication systems for the |
1510 | sharing of clinical information among caregivers. |
1511 | (VII) Regulatory barriers that interfere with the sharing |
1512 | of clinical information among caregivers. |
1513 | b. An implementation plan reported to the Governor, the |
1514 | President of the Senate, the Speaker of the House of |
1515 | Representatives, and the Agency for Health Care Administration |
1516 | by September 1, 2005, that must include, but need not be limited |
1517 | to: estimated costs and savings, capital investment |
1518 | requirements, recommended investment incentives, initial |
1519 | committed provider participation by region, standards of |
1520 | functionality and features, a marketing plan, and implementation |
1521 | schedules for key components. |
1522 | 6. Develop and recommend core competencies in patient |
1523 | safety that can be incorporated into the undergraduate and |
1524 | graduate curricula in schools of medicine, nursing, and allied |
1525 | health in the state. |
1526 | 7. Develop and recommend programs to educate the public |
1527 | about the role of health care consumers in promoting patient |
1528 | safety. |
1529 | 8. Provide recommendations for interagency coordination of |
1530 | patient safety efforts in the state. |
1531 | (b) In carrying out its powers and duties, the corporation |
1532 | may also: |
1533 | 1. Assess the patient safety culture at volunteering |
1534 | hospitals and recommend methods to improve the working |
1535 | environment related to patient safety at these hospitals. |
1536 | 2. Inventory the information technology capabilities |
1537 | related to patient safety of health care facilities and health |
1538 | care practitioners and recommend a plan for expediting the |
1539 | implementation of patient safety technologies statewide. |
1540 | 3. Recommend continuing medical education regarding |
1541 | patient safety to practicing health care practitioners. |
1542 | 4. Study and facilitate the testing of alternative systems |
1543 | of compensating injured patients as a means of reducing and |
1544 | preventing medical errors and promoting patient safety. |
1545 | 5. Conduct other activities identified by the board of |
1546 | directors to promote patient safety in this state. |
1547 | (8) ANNUAL REPORT.--By December 1, 2004, the corporation |
1548 | shall prepare a report on the startup activities of the |
1549 | corporation and any proposals for legislative action that are |
1550 | needed for the corporation to fulfill its purposes under this |
1551 | section. By December 1 of each year thereafter, the corporation |
1552 | shall prepare a report for the preceding fiscal year. The |
1553 | report, at a minimum, must include: |
1554 | (a) A description of the activities of the corporation |
1555 | under this section. |
1556 | (b) Progress made in improving patient safety and reducing |
1557 | medical errors. |
1558 | (c) Policies and programs that have been implemented and |
1559 | their outcomes. |
1560 | (d) A compliance and financial audit of the accounts and |
1561 | records of the corporation at the end of the preceding fiscal |
1562 | year conducted by an independent certified public accountant. |
1563 | (e) Recommendations for legislative action needed to |
1564 | improve patient safety in the state. |
1565 | (f) An assessment of the ability of the corporation to |
1566 | fulfill the duties specified in this section and the |
1567 | appropriateness of those duties for the corporation. |
1568 |
|
1569 | The corporation shall submit the report to the Governor, the |
1570 | President of the Senate, and the Speaker of the House of |
1571 | Representatives. |
1572 | (9) FUNDING.--The corporation is required to seek private |
1573 | sector funding and apply for grants to accomplish its goals and |
1574 | duties. |
1575 | (10) PERFORMANCE EXPECTATIONS.--The Office of Program |
1576 | Policy Analysis and Government Accountability, the Agency for |
1577 | Health Care Administration, and the Department of Health shall |
1578 | develop performance standards by which to measure the success of |
1579 | the corporation in fulfilling the purposes established in this |
1580 | section. Using the performance standards, the Office of Program |
1581 | Policy Analysis and Government Accountability shall conduct a |
1582 | performance audit of the corporation during 2006 and shall |
1583 | submit a report to the Governor, the President of the Senate, |
1584 | and the Speaker of the House of Representatives by January 1, |
1585 | 2007. |
1586 | Section 19. Subsection (3) of section 409.91255, Florida |
1587 | Statutes, is amended to read: |
1588 | 409.91255 Federally qualified health center access |
1589 | program.-- |
1590 | (3) ASSISTANCE TO FEDERALLY QUALIFIED HEALTH CENTERS.--The |
1591 | Department of Health shall develop a program for the expansion |
1592 | of federally qualified health centers for the purpose of |
1593 | providing comprehensive primary and preventive health care and |
1594 | urgent care services, including services that may reduce the |
1595 | morbidity, mortality, and cost of care among the uninsured |
1596 | population of the state. The program shall provide for |
1597 | distribution of financial assistance to federally qualified |
1598 | health centers that apply and demonstrate a need for such |
1599 | assistance in order to sustain or expand the delivery of primary |
1600 | and preventive health care services. In selecting centers to |
1601 | receive this financial assistance, the program: |
1602 | (a) Shall give preference to communities that have few or |
1603 | no community-based primary care services or in which the current |
1604 | services are unable to meet the community's needs. |
1605 | (b) Shall require that primary care services be provided |
1606 | to the medically indigent using a sliding fee schedule based on |
1607 | income. |
1608 | (c) Shall allow innovative and creative uses of federal, |
1609 | state, and local health care resources. |
1610 | (d) Shall require that the funds provided be used to pay |
1611 | for operating costs of a projected expansion in patient |
1612 | caseloads or services or for capital improvement projects. |
1613 | Capital improvement projects may include renovations to existing |
1614 | facilities or construction of new facilities, provided that an |
1615 | expansion in patient caseloads or services to a new patient |
1616 | population will occur as a result of the capital expenditures. |
1617 | The department shall include in its standard contract document a |
1618 | requirement that any state funds provided for the purchase of or |
1619 | improvements to real property are contingent upon the contractor |
1620 | granting to the state a security interest in the property at |
1621 | least to the amount of the state funds provided for at least 5 |
1622 | years from the date of purchase or the completion of the |
1623 | improvements or as further required by law. The contract must |
1624 | include a provision that, as a condition of receipt of state |
1625 | funding for this purpose, the contractor agrees that, if it |
1626 | disposes of the property before the department's interest is |
1627 | vacated, the contractor will refund the proportionate share of |
1628 | the state's initial investment, as adjusted by depreciation. |
1629 | (e) May require in-kind support from other sources. |
1630 | (f) May encourage coordination among federally qualified |
1631 | health centers, other private-sector providers, and publicly |
1632 | supported programs. |
1633 | (g) Shall allow the development of community emergency |
1634 | room diversion programs in conjunction with local resources, |
1635 | providing extended hours of operation to urgent care patients. |
1636 | Diversion programs shall include case management for emergency |
1637 | room followup care. |
1638 | Section 20. Paragraph (a) of subsection (6) of section |
1639 | 627.410, Florida Statutes, is amended to read: |
1640 | 627.410 Filing, approval of forms.-- |
1641 | (6)(a) An insurer shall not deliver or issue for delivery |
1642 | or renew in this state any health insurance policy form until it |
1643 | has filed with the office a copy of every applicable rating |
1644 | manual, rating schedule, change in rating manual, and change in |
1645 | rating schedule; if rating manuals and rating schedules are not |
1646 | applicable, the insurer must file with the office order |
1647 | applicable premium rates and any change in applicable premium |
1648 | rates. This paragraph does not apply to group health insurance |
1649 | policies, effectuated and delivered in this state, insuring |
1650 | groups of 51 or more persons, except for Medicare supplement |
1651 | insurance, long-term care insurance, and any coverage under |
1652 | which the increase in claim costs over the lifetime of the |
1653 | contract due to advancing age or duration is prefunded in the |
1654 | premium. |
1655 | Section 21. Section 627.64872, Florida Statutes, is |
1656 | created to read: |
1657 | 627.64872 Florida Health Insurance Plan.-- |
1658 | (1) LEGISLATIVE INTENT.-- |
1659 | (a) The Legislature recognizes that to secure a more |
1660 | stable and orderly health insurance market, the establishment of |
1661 | a plan to assume risks deemed uninsurable by the private |
1662 | marketplace is required. |
1663 | (b) The Florida Health Insurance Plan is to make coverage |
1664 | available to individuals who have no other option for similar |
1665 | coverage, at a premium that is commensurate with the risk and |
1666 | benefits provided, and with benefit designs that are reasonable |
1667 | in relation to the general market. While plan operations may |
1668 | include supplementary funding, the plan shall fundamentally |
1669 | operate on sound actuarial principles, using basic insurance |
1670 | management techniques to ensure that the plan is run in an |
1671 | economical, cost-efficient, and sound manner, conserving plan |
1672 | resources to serve the maximum number of people possible in a |
1673 | sustainable fashion. |
1674 | (2) DEFINITIONS.--As used in this section: |
1675 | (a) "Board" means the board of directors of the plan. |
1676 | (b) "Dependent" means a resident spouse or resident |
1677 | unmarried child under the age of 19 years, a child who is a |
1678 | student under the age of 25 years and who is financially |
1679 | dependent upon the parent, or a child of any age who is disabled |
1680 | and dependent upon the parent. |
1681 | (c) "Director" means the director of the Office of |
1682 | Insurance Regulation. |
1683 | (d) "Health insurance" means any hospital or medical |
1684 | expense incurred policy or health maintenance organization |
1685 | subscriber contract pursuant to chapter 641. The term does not |
1686 | include short-term, accident, dental-only, vision-only, fixed- |
1687 | indemnity, limited-benefit, or credit insurance; disability |
1688 | income insurance; coverage for onsite medical clinics; insurance |
1689 | coverage specified in federal regulations issued pursuant to |
1690 | Pub. L. No. 104-191, under which benefits for medical care are |
1691 | secondary or incidental to other insurance benefits; benefits |
1692 | for long-term care, nursing home care, home health care, |
1693 | community-based care, or any combination thereof, or other |
1694 | similar, limited benefits specified in federal regulations |
1695 | issued pursuant to Pub. L. No. 104-191; benefits provided under |
1696 | a separate policy, certificate, or contract of insurance, under |
1697 | which there is no coordination between the provision of the |
1698 | benefits and any exclusion of benefits under any group health |
1699 | plan maintained by the same plan sponsor and the benefits are |
1700 | paid with respect to an event without regard to whether benefits |
1701 | are provided with respect to such an event under any group |
1702 | health plan maintained by the same plan sponsor, such as for |
1703 | coverage only for a specified disease or illness; hospital |
1704 | indemnity or other fixed indemnity insurance; coverage offered |
1705 | as a separate policy, certificate, or contract of insurance, |
1706 | such as Medicare supplemental health insurance as defined under |
1707 | s. 1882(g)(1) of the Social Security Act; coverage supplemental |
1708 | to the coverage provided under chapter 55 of Title 10, United |
1709 | States Code, the Civilian Health and Medical Program of the |
1710 | Uniformed Services (CHAMPUS); similar supplemental coverage |
1711 | provided to coverage under a group health plan; coverage issued |
1712 | as a supplement to liability insurance; insurance arising out of |
1713 | a workers' compensation or similar law; automobile medical |
1714 | payment insurance; or insurance under which benefits are payable |
1715 | with or without regard to fault and which is statutorily |
1716 | required to be contained in any liability insurance policy or |
1717 | equivalent selfinsurance. |
1718 | (e) "Implementation" means the effective date after the |
1719 | first meeting of the board when legal authority and |
1720 | administrative ability exists for the board to subsume the |
1721 | transfer of all statutory powers, duties, functions, assets, |
1722 | records, personnel, and property of the Florida Comprehensive |
1723 | Health Association as specified in s. 627.6488. |
1724 | (f) "Insurer" means any entity that provides health |
1725 | insurance in this state. For purposes of this section, insurer |
1726 | includes an insurance company with a valid certificate in |
1727 | accordance with chapter 624, a health maintenance organization |
1728 | with a valid certificate of authority in accordance with part I |
1729 | or part III of chapter 641, a prepaid health clinic authorized |
1730 | to transact business in this state pursuant to part II of |
1731 | chapter 641, multiple employer welfare arrangements authorized |
1732 | to transact business in this state pursuant to ss. 624.436- |
1733 | 624.45, or a fraternal benefit society providing health benefits |
1734 | to its members as authorized pursuant to chapter 632. |
1735 | (g) "Medicare" means coverage under both Parts A and B of |
1736 | Title XVIII of the Social Security Act, 42 USC 1395 et seq., as |
1737 | amended. |
1738 | (h) "Medicaid" means coverage under Title XIX of the |
1739 | Social Security Act. |
1740 | (i) "Office" means the Office of Insurance Regulation of |
1741 | the Financial Services Commission. |
1742 | (j) "Participating insurer" means any insurer providing |
1743 | health insurance to citizens of this state. |
1744 | (k) "Provider" means any physician, hospital, or other |
1745 | institution, organization, or person that furnishes health care |
1746 | services and is licensed or otherwise authorized to practice in |
1747 | the state. |
1748 | (l) "Plan" means the Florida Health Insurance Plan created |
1749 | in subsection (1). |
1750 | (m) "Plan of operation" means the articles, bylaws, and |
1751 | operating rules and procedures adopted by the board pursuant to |
1752 | this section. |
1753 | (n) "Resident" means an individual who has been legally |
1754 | domiciled in this state for a period of at least 6 months. |
1755 | (3) BOARD OF DIRECTORS.-- |
1756 | (a) The plan shall operate subject to the supervision and |
1757 | control of the board. The board shall consist of the director or |
1758 | his or her designated representative, who shall serve as a |
1759 | member of the board and shall be its chair, and an additional |
1760 | eight members, five of whom shall be appointed by the Governor, |
1761 | at least two of whom shall be individuals not representative of |
1762 | insurers or health care providers, one of whom shall be |
1763 | appointed by the President of the Senate, one of whom shall be |
1764 | appointed by the Speaker of the House of Representatives, and |
1765 | one of whom shall be appointed by the Chief Financial Officer. |
1766 | (b) The term to be served on the board by the director of |
1767 | the Office of Insurance Regulation shall be determined by |
1768 | continued employment in such position. The remaining initial |
1769 | board members shall serve for a period of time as follows: two |
1770 | members appointed by the Governor and the members appointed by |
1771 | the President of the Senate and the Speaker of the House of |
1772 | Representatives shall serve a term of 2 years; and three members |
1773 | appointed by the Governor and the Chief Financial Officer shall |
1774 | serve a term of 4 years. Subsequent board members shall serve |
1775 | for a term of 3 years. A board member's term shall continue |
1776 | until his or her successor is appointed. |
1777 | (c) Vacancies on the board shall be filled by the |
1778 | appointing authority, such authority being the Governor, the |
1779 | President of the Senate, the Speaker of the House of |
1780 | Representatives, or the Chief Financial Officer. The appointing |
1781 | authority may remove board members for cause. |
1782 | (d) The director, or his or her recognized representative, |
1783 | shall be responsible for any organizational requirements |
1784 | necessary for the initial meeting of the board which shall take |
1785 | place no later than September 1, 2004. |
1786 | (e) Members shall not be compensated in their capacity as |
1787 | board members but shall be reimbursed for reasonable expenses |
1788 | incurred in the necessary performance of their duties in |
1789 | accordance with s. 112.061. |
1790 | (f) The board shall submit to the Financial Services |
1791 | Commission a plan of operation for the plan and any amendments |
1792 | thereto necessary or suitable to ensure the fair, reasonable, |
1793 | and equitable administration of the plan. The plan of operation |
1794 | shall ensure that the plan qualifies to apply for any available |
1795 | funding from the Federal Government that adds to the financial |
1796 | viability of the plan. The plan of operation shall become |
1797 | effective upon approval in writing by the Financial Services |
1798 | Commission consistent with the date on which the coverage under |
1799 | this section must be made available. If the board fails to |
1800 | submit a suitable plan of operation within 1 year after the |
1801 | appointment of the board of directors, or at any time thereafter |
1802 | fails to submit suitable amendments to the plan of operation, |
1803 | the Financial Services Commission shall adopt such rules as are |
1804 | necessary or advisable to effectuate the provisions of this |
1805 | section. Such rules shall continue in force until modified by |
1806 | the office or superseded by a plan of operation submitted by the |
1807 | board and approved by the Financial Services Commission. |
1808 | (4) PLAN OF OPERATION.--The plan of operation shall: |
1809 | (a) Establish procedures for operation of the plan. |
1810 | (b) Establish procedures for selecting an administrator in |
1811 | accordance with subsection (11). |
1812 | (c) Establish procedures to create a fund, under |
1813 | management of the board, for administrative expenses. |
1814 | (d) Establish procedures for the handling, accounting, and |
1815 | auditing of assets, moneys, and claims of the plan and the plan |
1816 | administrator. |
1817 | (e) Develop and implement a program to publicize the |
1818 | existence of the plan, plan eligibility requirements, and |
1819 | procedures for enrollment and maintain public awareness of the |
1820 | plan. |
1821 | (f) Establish procedures under which applicants and |
1822 | participants may have grievances reviewed by a grievance |
1823 | committee appointed by the board. The grievances shall be |
1824 | reported to the board after completion of the review, with the |
1825 | committee's recommendation for grievance resolution. The board |
1826 | shall retain all written grievances regarding the plan for at |
1827 | least 3 years. |
1828 | (g) Provide for other matters as may be necessary and |
1829 | proper for the execution of the board's powers, duties, and |
1830 | obligations under this section. |
1831 | (5) POWERS OF THE PLAN.--The plan shall have the general |
1832 | powers and authority granted under the laws of this state to |
1833 | health insurers and, in addition thereto, the specific authority |
1834 | to: |
1835 | (a) Enter into such contracts as are necessary or proper |
1836 | to carry out the provisions and purposes of this section, |
1837 | including the authority, with the approval of the Chief |
1838 | Financial Officer, to enter into contracts with similar plans of |
1839 | other states for the joint performance of common administrative |
1840 | functions, or with persons or other organizations for the |
1841 | performance of administrative functions. |
1842 | (b) Take any legal actions necessary or proper to recover |
1843 | or collect assessments due the plan. |
1844 | (c) Take such legal action as is necessary to: |
1845 | 1. Avoid payment of improper claims against the plan or |
1846 | the coverage provided by or through the plan; |
1847 | 2. Recover any amounts erroneously or improperly paid by |
1848 | the plan; |
1849 | 3. Recover any amounts paid by the plan as a result of |
1850 | mistake of fact or law; or |
1851 | 4. Recover other amounts due the plan. |
1852 | (d) Establish, and modify as appropriate, rates, rate |
1853 | schedules, rate adjustments, expense allowances, agents' |
1854 | commissions, claims reserve formulas, and any other actuarial |
1855 | functions appropriate to the operation of the plan. Rates and |
1856 | rate schedules may be adjusted for appropriate factors such as |
1857 | age, sex, and geographic variation in claim cost and shall take |
1858 | into consideration appropriate factors in accordance with |
1859 | established actuarial and underwriting practices. For purposes |
1860 | of this paragraph, usual and customary agent's commissions shall |
1861 | be paid for the initial placement of coverage with the plan and |
1862 | for one renewal only. |
1863 | (e) Issue policies of insurance in accordance with the |
1864 | requirements of this section. |
1865 | (f) Appoint appropriate legal, actuarial, investment, and |
1866 | other committees as necessary to provide technical assistance in |
1867 | the operation of the plan and develop and educate its |
1868 | policyholders regarding health savings accounts, policy and |
1869 | contract design, and any other function within the authority of |
1870 | the plan. |
1871 | (g) Borrow money to effectuate the purposes of the plan. |
1872 | Any notes or other evidence of indebtedness of the plan not in |
1873 | default shall be legal investments for insurers and may be |
1874 | carried as admitted assets. |
1875 | (h) Employ and fix the compensation of employees. |
1876 | (i) Prepare and distribute certificate of eligibility |
1877 | forms and enrollment instruction forms to insurance producers |
1878 | and to the general public. |
1879 | (j) Provide for reinsurance of risks incurred by the plan. |
1880 | (k) Provide for and employ cost-containment measures and |
1881 | requirements, including, but not limited to, preadmission |
1882 | screening, second surgical opinion, concurrent utilization |
1883 | review, and individual case management for the purpose of making |
1884 | the plan more cost-effective. |
1885 | (l) Design, use, contract, or otherwise arrange for the |
1886 | delivery of cost-effective health care services, including, but |
1887 | not limited to, establishing or contracting with preferred |
1888 | provider organizations, health maintenance organizations, and |
1889 | other limited network provider arrangements. |
1890 | (m) Adopt such bylaws, policies, and procedures as may be |
1891 | necessary or convenient for the implementation of this section |
1892 | and the operation of the plan. |
1893 | (n) Subsume the transfer of statutory powers, duties, |
1894 | functions, assets, records, personnel, and property of the |
1895 | Florida Comprehensive Health Association as specified in ss. |
1896 | 627.6488, 627.6489, 627.649, 627.6492, 627.6496, 627.6498, and |
1897 | 627.6499, unless otherwise specified by law. |
1898 | (6) INTERIM REPORT; ANNUAL REPORT.-- |
1899 | (a) By no later than December 1, 2004, the board shall |
1900 | report to the Governor, the President of the Senate, and the |
1901 | Speaker of the House of Representatives the results of an |
1902 | actuarial study conducted by the board to determine, including, |
1903 | but not limited to: |
1904 | 1. The impact the creation of the plan will have on the |
1905 | small group insurance market and the individual market on |
1906 | premiums paid by insureds. This shall include an estimate of the |
1907 | total anticipated aggregate savings for all small employers in |
1908 | the state. |
1909 | 2. The number of individuals the pool could reasonably |
1910 | cover at various funding levels, specifically, the number of |
1911 | people the pool may cover at each of those funding levels. |
1912 | 3. A recommendation as to the best source of funding for |
1913 | the anticipated deficits of the pool. |
1914 | 4. The effect on the individual and small group market by |
1915 | including in the Florida Health Insurance Plan persons eligible |
1916 | for coverage under s. 627.6487, as well as the cost of including |
1917 | these individuals. |
1918 |
|
1919 | The board shall take no action to implement the Florida Health |
1920 | Insurance Plan, other than the completion of the actuarial study |
1921 | authorized in this paragraph, until funds are appropriated for |
1922 | startup cost and any projected deficits. |
1923 | (b) No later than December 1, 2005, and annually |
1924 | thereafter, the board shall submit to the Governor, the |
1925 | President of the Senate, the Speaker of the House of |
1926 | Representatives, and the substantive legislative committees of |
1927 | the Legislature a report which includes an independent actuarial |
1928 | study to determine, including, but not be limited to: |
1929 | 1. The impact the creation of the plan has on the small |
1930 | group and individual insurance market, specifically on the |
1931 | premiums paid by insureds. This shall include an estimate of the |
1932 | total anticipated aggregate savings for all small employers in |
1933 | the state. |
1934 | 2. The actual number of individuals covered at the current |
1935 | funding and benefit level, the projected number of individuals |
1936 | that may seek coverage in the forthcoming fiscal year, and the |
1937 | projected funding needed to cover anticipated increase or |
1938 | decrease in plan participation. |
1939 | 3. A recommendation as to the best source of funding for |
1940 | the anticipated deficits of the pool. |
1941 | 4. A summarization of the activities of the plan in the |
1942 | preceding calendar year, including the net written and earned |
1943 | premiums, plan enrollment, the expense of administration, and |
1944 | the paid and incurred losses. |
1945 | 5. A review of the operation of the plan as to whether the |
1946 | plan has met the intent of this section. |
1947 | (7) LIABILITY OF THE PLAN.--Neither the board nor its |
1948 | employees shall be liable for any obligations of the plan. No |
1949 | member or employee of the board shall be liable, and no cause of |
1950 | action of any nature may arise against a member or employee of |
1951 | the board, for any act or omission related to the performance of |
1952 | any powers and duties under this section, unless such act or |
1953 | omission constitutes willful or wanton misconduct. The board may |
1954 | provide in its bylaws or rules for indemnification of, and legal |
1955 | representation for, its members and employees. |
1956 | (8) AUDITED FINANCIAL STATEMENT.--No later than June 1 |
1957 | following the close of each calendar year, the plan shall submit |
1958 | to the Financial Services Commission an audited financial |
1959 | statement prepared in accordance with statutory accounting |
1960 | principles as adopted by the National Association of Insurance |
1961 | Commissioners. |
1962 | (9) ELIGIBILITY.-- |
1963 | (a) Any individual person who is and continues to be a |
1964 | resident of this state shall be eligible for coverage under the |
1965 | plan if: |
1966 | 1. Evidence is provided that the person received notices |
1967 | of rejection or refusal to issue substantially similar coverage |
1968 | for health reasons from at least two health insurers or health |
1969 | maintenance organizations. A rejection or refusal by an insurer |
1970 | offering only stoploss, excess of loss, or reinsurance coverage |
1971 | with respect to the applicant shall not be sufficient evidence |
1972 | under this paragraph. |
1973 | 2. The person is enrolled in the Florida Comprehensive |
1974 | Health Association as of the date the plan is implemented. |
1975 | (b) Each resident dependent of a person who is eligible |
1976 | for coverage under the plan shall also be eligible for such |
1977 | coverage. |
1978 | (c) A person shall not be eligible for coverage under the |
1979 | plan if: |
1980 | 1. The person has or obtains health insurance coverage |
1981 | substantially similar to or more comprehensive than a plan |
1982 | policy, or would be eligible to obtain such coverage, unless a |
1983 | person may maintain other coverage for the period of time the |
1984 | person is satisfying any preexisting condition waiting period |
1985 | under a plan policy or may maintain plan coverage for the period |
1986 | of time the person is satisfying a preexisting condition waiting |
1987 | period under another health insurance policy intended to replace |
1988 | the plan policy. |
1989 | 2. The person is determined to be eligible for health care |
1990 | benefits under Medicaid, Medicare, the state's children's health |
1991 | insurance program, or any other federal, state, or local |
1992 | government program that provides health benefits; |
1993 | 3. The person voluntarily terminated plan coverage unless |
1994 | 12 months have elapsed since such termination; |
1995 | 4. The person is an inmate or resident of a public |
1996 | institution; or |
1997 | 5. The person's premiums are paid for or reimbursed under |
1998 | any government-sponsored program or by any government agency or |
1999 | health care provider. |
2000 | (d) Coverage shall cease: |
2001 | 1. On the date a person is no longer a resident of this |
2002 | state; |
2003 | 2. On the date a person requests coverage to end; |
2004 | 3. Upon the death of the covered person; |
2005 | 4. On the date state law requires cancellation or |
2006 | nonrenewal of the policy; or |
2007 | 5. At the option of the plan, 30 days after the plan makes |
2008 | any inquiry concerning the person's eligibility or place of |
2009 | residence to which the person does not reply. |
2010 | 6. Upon failure of the insured to pay for continued |
2011 | coverage. |
2012 | (e) Except under the circumstances described in this |
2013 | subsection, coverage of a person who ceases to meet the |
2014 | eligibility requirements of this subsection shall be terminated |
2015 | at the end of the policy period for which the necessary premiums |
2016 | have been paid. |
2017 | (10) UNFAIR REFERRAL TO PLAN.--It is an unfair trade |
2018 | practice for the purposes of part IX of chapter 626 or s. |
2019 | 641.3901 for an insurer, health maintenance organization |
2020 | insurance agent, insurance broker, or third-party administrator |
2021 | to refer an individual employee to the plan, or arrange for an |
2022 | individual employee to apply to the plan, for the purpose of |
2023 | separating that employee from group health insurance coverage |
2024 | provided in connection with the employee's employment. |
2025 | (11) PLAN ADMINISTRATOR.--The board shall select through a |
2026 | competitive bidding process a plan administrator to administer |
2027 | the plan. The board shall evaluate bids submitted based on |
2028 | criteria established by the board, which shall include: |
2029 | (a) The plan administrator's proven ability to handle |
2030 | health insurance coverage to individuals. |
2031 | (b) The efficiency and timeliness of the plan |
2032 | administrator's claim processing procedures. |
2033 | (c) An estimate of total charges for administering the |
2034 | plan. |
2035 | (d) The plan administrator's ability to apply effective |
2036 | cost-containment programs and procedures and to administer the |
2037 | plan in a cost-efficient manner. |
2038 | (e) The financial condition and stability of the plan |
2039 | administrator. |
2040 |
|
2041 | The administrator shall be an insurer, a health maintenance |
2042 | organization, or a third-party administrator, or another |
2043 | organization duly authorized to provide insurance pursuant to |
2044 | the Florida Insurance Code. |
2045 | (12) ADMINISTRATOR TERM LIMITS.--The plan administrator |
2046 | shall serve for a period specified in the contract between the |
2047 | plan and the plan administrator subject to removal for cause and |
2048 | subject to any terms, conditions, and limitations of the |
2049 | contract between the plan and the plan administrator. At least 1 |
2050 | year prior to the expiration of each period of service by a plan |
2051 | administrator, the board shall invite eligible entities, |
2052 | including the current plan administrator, to submit bids to |
2053 | serve as the plan administrator. Selection of the plan |
2054 | administrator for each succeeding period shall be made at least |
2055 | 6 months prior to the end of the current period. |
2056 | (13) DUTIES OF THE PLAN ADMINISTRATOR.-- |
2057 | (a) The plan administrator shall perform such functions |
2058 | relating to the plan as may be assigned to it, including, but |
2059 | not limited to: |
2060 | 1. Determination of eligibility. |
2061 | 2. Payment of claims. |
2062 | 3. Establishment of a premium billing procedure for |
2063 | collection of premiums from persons covered under the plan. |
2064 | 4. Other necessary functions to ensure timely payment of |
2065 | benefits to covered persons under the plan. |
2066 | (b) The plan administrator shall submit regular reports to |
2067 | the board regarding the operation of the plan. The frequency, |
2068 | content, and form of the reports shall be specified in the |
2069 | contract between the board and the plan administrator. |
2070 | (c) On March 1 following the close of each calendar year, |
2071 | the plan administrator shall determine net written and earned |
2072 | premiums, the expense of administration, and the paid and |
2073 | incurred losses for the year and report this information to the |
2074 | board and the Governor on a form prescribed by the Governor. |
2075 | (14) PAYMENT OF THE PLAN ADMINISTRATOR.--The plan |
2076 | administrator shall be paid as provided in the contract between |
2077 | the plan and the plan administrator. |
2078 | (15) FUNDING OF THE PLAN.-- |
2079 | (a) Premiums.-- |
2080 | 1. The plan shall establish premium rates for plan |
2081 | coverage as provided in this section. Separate schedules of |
2082 | premium rates based on age, sex, and geographical location may |
2083 | apply for individual risks. Premium rates and schedules shall be |
2084 | submitted to the office for approval prior to use. |
2085 | 2. Initial rates for plan coverage shall be limited to no |
2086 | more than 300 percent of rates established for individual |
2087 | standard risks as specified in s. 627.6675(3)(c). Subject to the |
2088 | limits provided in this paragraph, subsequent rates shall be |
2089 | established to provide fully for the expected costs of claims, |
2090 | including recovery of prior losses, expenses of operation, |
2091 | investment income of claim reserves, and any other cost factors |
2092 | subject to the limitations described herein, but in no event |
2093 | shall premiums exceed the 300-percent rate limitation provided |
2094 | in this section. Notwithstanding the 300-percent rate |
2095 | limitation, sliding scale premium surcharges based upon the |
2096 | insured's income may apply to all enrollees. |
2097 | (b) Sources of additional revenue.--Any deficit incurred |
2098 | by the plan shall be primarily funded through amounts |
2099 | appropriated by the Legislature from general revenue sources, |
2100 | including, but not limited to, a portion of the annual growth in |
2101 | existing net insurance premium taxes. The board shall operate |
2102 | the plan in such a manner that the estimated cost of providing |
2103 | health insurance during any fiscal year will not exceed total |
2104 | income the plan expects to receive from policy premiums and |
2105 | funds appropriated by the Legislature, including any interest on |
2106 | investments. After determining the amount of funds appropriated |
2107 | to the board for a fiscal year, the board shall estimate the |
2108 | number of new policies it believes the plan has the financial |
2109 | capacity to insure during that year so that costs do not exceed |
2110 | income. The board shall take steps necessary to ensure that plan |
2111 | enrollment does not exceed the number of residents it has |
2112 | estimated it has the financial capacity to insure. |
2113 | (16) BENEFITS.-- |
2114 | (a) The benefits provided shall be the same as the |
2115 | standard and basic plans for small employers as outlined in s. |
2116 | 627.6699. The board shall also establish an option of |
2117 | alternative coverage such as catastrophic coverage that includes |
2118 | a minimum level of primary care coverage and a high deductible |
2119 | plan that meets the federal requirements of a health savings |
2120 | account. |
2121 | (b) In establishing the plan coverage, the board shall |
2122 | take into consideration the levels of health insurance provided |
2123 | in the state and such medical economic factors as may be deemed |
2124 | appropriate and adopt benefit levels, deductibles, copayments, |
2125 | coinsurance factors, exclusions, and limitations determined to |
2126 | be generally reflective of and commensurate with health |
2127 | insurance provided through a representative number of large |
2128 | employers in the state. |
2129 | (c) The board may adjust any deductibles and coinsurance |
2130 | factors annually according to the medical component of the |
2131 | Consumer Price Index. |
2132 | (d)1. Plan coverage shall exclude charges or expenses |
2133 | incurred during the first 6 months following the effective date |
2134 | of coverage for any condition for which medical advice, care, or |
2135 | treatment was recommended or received for such condition during |
2136 | the 6-month period immediately preceding the effective date of |
2137 | coverage. |
2138 | 2. Such preexisting condition exclusions shall be waived |
2139 | to the extent that similar exclusions, if any, have been |
2140 | satisfied under any prior health insurance coverage which was |
2141 | involuntarily terminated, provided application for pool coverage |
2142 | is made not later than 63 days following such involuntary |
2143 | termination. In such case, coverage under the plan shall be |
2144 | effective from the date on which such prior coverage was |
2145 | terminated and the applicant is not eligible for continuation or |
2146 | conversion rights that would provide coverage substantially |
2147 | similar to plan coverage. |
2148 | (17) NONDUPLICATION OF BENEFITS.-- |
2149 | (a) The plan shall be payor of last resort of benefits |
2150 | whenever any other benefit or source of third-party payment is |
2151 | available. Benefits otherwise payable under plan coverage shall |
2152 | be reduced by all amounts paid or payable through any other |
2153 | health insurance, by all hospital and medical expense benefits |
2154 | paid or payable under any workers' compensation coverage, |
2155 | automobile medical payment, or liability insurance, whether |
2156 | provided on the basis of fault or nonfault, and by any hospital |
2157 | or medical benefits paid or payable under or provided pursuant |
2158 | to any state or federal law or program. |
2159 | (b) The plan shall have a cause of action against an |
2160 | eligible person for the recovery of the amount of benefits paid |
2161 | that are not for covered expenses. Benefits due from the plan |
2162 | may be reduced or refused as a setoff against any amount |
2163 | recoverable under this paragraph. |
2164 | (18) ANNUAL AND MAXIMUM BENEFITS.--Maximum benefits under |
2165 | the plan shall be determined by the board. |
2166 | (19) TAXATION.--The plan is exempt from any tax imposed by |
2167 | this state. The plan shall apply for federal tax exemption |
2168 | status. |
2169 | (20) COMBINING MEMBERSHIP OF THE FLORIDA COMPREHENSIVE |
2170 | HEALTH ASSOCIATION; ASSESSMENT.-- |
2171 | (a)1. Upon implementation of the Florida Health Insurance |
2172 | Plan, the Florida Comprehensive Health Association, as specified |
2173 | in s. 627.6488, is abolished as a separate nonprofit entity and |
2174 | shall be subsumed under the board of directors of the Florida |
2175 | Health Insurance Plan. All individuals actively enrolled in the |
2176 | Florida Comprehensive Health Association shall be enrolled in |
2177 | the plan subject to its rules and requirements, except as |
2178 | otherwise specified in this section. Maximum lifetime benefits |
2179 | paid to an individual in the plan shall not exceed the amount |
2180 | established under subsection (16), and benefits previously paid |
2181 | for any individual by the Florida Comprehensive Health |
2182 | Association shall be used in the determination of total lifetime |
2183 | benefits paid under the plan. |
2184 | 2. All persons enrolled in the Florida Comprehensive |
2185 | Health Association upon implementation of the Florida Health |
2186 | Insurance Plan are only eligible for the benefits authorized |
2187 | under subsection (16). Persons identified by this section shall |
2188 | convert to the benefits authorized under subsection (16) no |
2189 | later than January 1, 2005. |
2190 | 3. Except as otherwise provided in this section, the |
2191 | administration of the coverage of persons actively enrolled in |
2192 | the Florida Comprehensive Health Association shall operate under |
2193 | the existing plan of operation without modification until the |
2194 | adoption of the new plan of operation for the Florida Health |
2195 | Insurance Plan. |
2196 | (b)1. As a condition of doing business in this state, an |
2197 | insurer shall pay an assessment to the board in the amount |
2198 | prescribed by this section. For operating losses incurred on or |
2199 | after July 1, 2004, by persons enrolled in the Florida |
2200 | Comprehensive Health Association, each insurer shall annually be |
2201 | assessed by the board in the following calendar year a portion |
2202 | of such incurred operating losses of the plan. Such portion |
2203 | shall be determined by multiplying such operating losses by a |
2204 | fraction, the numerator of which equals the insurer's earned |
2205 | premium pertaining to direct writings of health insurance in the |
2206 | state during the calendar year preceding that for which the |
2207 | assessment is levied, and the denominator of which equals the |
2208 | total of all such premiums earned by insurers in the state |
2209 | during such calendar year. |
2210 | 2. The total of all assessments under this paragraph upon |
2211 | an insurer shall not exceed 1 percent of such insurer's health |
2212 | insurance premium earned in this state during the calendar year |
2213 | preceding the year for which the assessments were levied. |
2214 | 3. All rights, title, and interest in the assessment funds |
2215 | collected under this paragraph shall vest in this state. |
2216 | However, all of such funds and interest earned shall be used by |
2217 | the plan to pay claims and administrative expenses. |
2218 | (c) If assessments and other receipts by the plan, board, |
2219 | or plan administrator exceed the actual losses and |
2220 | administrative expenses of the plan, the excess shall be held in |
2221 | interest and used by the board to offset future losses. As used |
2222 | in this subsection, the term "future losses" includes reserves |
2223 | for claims incurred but not reported. |
2224 | (d) Each insurer's assessment shall be determined annually |
2225 | by the board or plan administrator based on annual statements |
2226 | and other reports deemed necessary by the board or plan |
2227 | administrator and filed with the board or plan administrator by |
2228 | the insurer. Any deficit incurred under the plan by persons |
2229 | previously enrolled in the Florida Comprehensive Health |
2230 | Association shall be recouped by the assessments against |
2231 | insurers by the board or plan administrator in the manner |
2232 | provided in paragraph (b), and the insurers may recover the |
2233 | assessment in the normal course of their respective businesses |
2234 | without time limitation. |
2235 | (e) If a person actively enrolled in the Florida |
2236 | Comprehensive Health Association after implementation of the |
2237 | plan loses eligibility for participation in the Florida |
2238 | Comprehensive Health Association, such person shall not be |
2239 | included in the calculation of the assessment if the person |
2240 | later regains eligibility for participation in the plan. |
2241 | (f) When all persons actively enrolled in the Florida |
2242 | Comprehensive Health Association as of the date of |
2243 | implementation of the plan are no longer eligible for |
2244 | participation in the Florida Comprehensive Health Association, |
2245 | the board of directors and plan administrator shall no longer be |
2246 | allowed to assess insurers in this state for incurred losses in |
2247 | the Florida Comprehensive Health Association. |
2248 | Section 22. Upon implementation, as defined in s. |
2249 | 627.64872(2), Florida Statutes, and as provided in s. |
2250 | 627.64872(20), Florida Statutes, of the Florida Health Insurance |
2251 | Plan created under s. 627.64872, Florida Statutes, sections |
2252 | 627.6488, 627.6489, 627.649, 627.6492, 627.6494, 627.6496, and |
2253 | 627.6498, Florida Statutes, are repealed. |
2254 | Section 23. Subsections (12) and (13) are added to section |
2255 | 627.662, Florida Statutes, to read: |
2256 | 627.662 Other provisions applicable.--The following |
2257 | provisions apply to group health insurance, blanket health |
2258 | insurance, and franchise health insurance: |
2259 | (12) Section 627.6044, relating to the use of specific |
2260 | methodology for payment of claims. |
2261 | (13) Section 627.6405, relating to the inappropriate |
2262 | utilization of emergency care. |
2263 | Section 24. Paragraphs (c) and (d) of subsection (5), |
2264 | paragraph (b) of subsection (6), and subsection (12) of section |
2265 | 627.6699, Florida Statutes, are amended, subsections (15) and |
2266 | (16) of said section are renumbered as subsections (16) and |
2267 | (17), respectively, present subsection (15) of said section is |
2268 | amended, and new subsections (15) and (18) are added to said |
2269 | section, to read: |
2270 | 627.6699 Employee Health Care Access Act.-- |
2271 | (5) AVAILABILITY OF COVERAGE.-- |
2272 | (c) Every small employer carrier must, as a condition of |
2273 | transacting business in this state: |
2274 | 1. Offer and issue all small employer health benefit plans |
2275 | on a guaranteed-issue basis to every eligible small employer, |
2276 | with 2 to 50 eligible employees, that elects to be covered under |
2277 | such plan, agrees to make the required premium payments, and |
2278 | satisfies the other provisions of the plan. A rider for |
2279 | additional or increased benefits may be medically underwritten |
2280 | and may only be added to the standard health benefit plan. The |
2281 | increased rate charged for the additional or increased benefit |
2282 | must be rated in accordance with this section. |
2283 | 2. In the absence of enrollment availability in the |
2284 | Florida Health Insurance Plan, offer and issue basic and |
2285 | standard small employer health benefit plans on a guaranteed- |
2286 | issue basis, during a 31-day open enrollment period of August 1 |
2287 | through August 31 of each year, to every eligible small |
2288 | employer, with fewer than two eligible employees, which small |
2289 | employer is not formed primarily for the purpose of buying |
2290 | health insurance and which elects to be covered under such plan, |
2291 | agrees to make the required premium payments, and satisfies the |
2292 | other provisions of the plan. Coverage provided under this |
2293 | subparagraph shall begin on October 1 of the same year as the |
2294 | date of enrollment, unless the small employer carrier and the |
2295 | small employer agree to a different date. A rider for additional |
2296 | or increased benefits may be medically underwritten and may only |
2297 | be added to the standard health benefit plan. The increased rate |
2298 | charged for the additional or increased benefit must be rated in |
2299 | accordance with this section. For purposes of this subparagraph, |
2300 | a person, his or her spouse, and his or her dependent children |
2301 | constitute a single eligible employee if that person and spouse |
2302 | are employed by the same small employer and either that person |
2303 | or his or her spouse has a normal work week of less than 25 |
2304 | hours. Any right to an open enrollment of health benefit |
2305 | coverage for groups of fewer than two employees, pursuant to |
2306 | this section, shall remain in full force and effect in the |
2307 | absence of the availability of new enrollment into the Florida |
2308 | Health Insurance Plan. |
2309 | 3. This paragraph does not limit a carrier's ability to |
2310 | offer other health benefit plans to small employers if the |
2311 | standard and basic health benefit plans are offered and |
2312 | rejected. |
2313 | (d) A small employer carrier must file with the office, in |
2314 | a format and manner prescribed by the committee, a standard |
2315 | health care plan, a high deductible plan that meets the federal |
2316 | requirements of a health savings account plan or a health |
2317 | reimbursement arrangement, and a basic health care plan to be |
2318 | used by the carrier. The provisions of this section requiring |
2319 | the filing of a high deductible plan are effective September 1, |
2320 | 2004. |
2321 | (6) RESTRICTIONS RELATING TO PREMIUM RATES.-- |
2322 | (b) For all small employer health benefit plans that are |
2323 | subject to this section and are issued by small employer |
2324 | carriers on or after January 1, 1994, premium rates for health |
2325 | benefit plans subject to this section are subject to the |
2326 | following: |
2327 | 1. Small employer carriers must use a modified community |
2328 | rating methodology in which the premium for each small employer |
2329 | must be determined solely on the basis of the eligible |
2330 | employee's and eligible dependent's gender, age, family |
2331 | composition, tobacco use, or geographic area as determined under |
2332 | paragraph (5)(j) and in which the premium may be adjusted as |
2333 | permitted by this paragraph. |
2334 | 2. Rating factors related to age, gender, family |
2335 | composition, tobacco use, or geographic location may be |
2336 | developed by each carrier to reflect the carrier's experience. |
2337 | The factors used by carriers are subject to office review and |
2338 | approval. |
2339 | 3. Small employer carriers may not modify the rate for a |
2340 | small employer for 12 months from the initial issue date or |
2341 | renewal date, unless the composition of the group changes or |
2342 | benefits are changed. However, a small employer carrier may |
2343 | modify the rate one time prior to 12 months after the initial |
2344 | issue date for a small employer who enrolls under a previously |
2345 | issued group policy that has a common anniversary date for all |
2346 | employers covered under the policy if: |
2347 | a. The carrier discloses to the employer in a clear and |
2348 | conspicuous manner the date of the first renewal and the fact |
2349 | that the premium may increase on or after that date. |
2350 | b. The insurer demonstrates to the office that |
2351 | efficiencies in administration are achieved and reflected in the |
2352 | rates charged to small employers covered under the policy. |
2353 | 4. A carrier may issue a group health insurance policy to |
2354 | a small employer health alliance or other group association with |
2355 | rates that reflect a premium credit for expense savings |
2356 | attributable to administrative activities being performed by the |
2357 | alliance or group association if such expense savings are |
2358 | specifically documented in the insurer's rate filing and are |
2359 | approved by the office. Any such credit may not be based on |
2360 | different morbidity assumptions or on any other factor related |
2361 | to the health status or claims experience of any person covered |
2362 | under the policy. Nothing in this subparagraph exempts an |
2363 | alliance or group association from licensure for any activities |
2364 | that require licensure under the insurance code. A carrier |
2365 | issuing a group health insurance policy to a small employer |
2366 | health alliance or other group association shall allow any |
2367 | properly licensed and appointed agent of that carrier to market |
2368 | and sell the small employer health alliance or other group |
2369 | association policy. Such agent shall be paid the usual and |
2370 | customary commission paid to any agent selling the policy. |
2371 | 5. Any adjustments in rates for claims experience, health |
2372 | status, or duration of coverage may not be charged to individual |
2373 | employees or dependents. For a small employer's policy, such |
2374 | adjustments may not result in a rate for the small employer |
2375 | which deviates more than 15 percent from the carrier's approved |
2376 | rate. Any such adjustment must be applied uniformly to the rates |
2377 | charged for all employees and dependents of the small employer. |
2378 | A small employer carrier may make an adjustment to a small |
2379 | employer's renewal premium, not to exceed 10 percent annually, |
2380 | due to the claims experience, health status, or duration of |
2381 | coverage of the employees or dependents of the small employer. |
2382 | Semiannually, small group carriers shall report information on |
2383 | forms adopted by rule by the commission, to enable the office to |
2384 | monitor the relationship of aggregate adjusted premiums actually |
2385 | charged policyholders by each carrier to the premiums that would |
2386 | have been charged by application of the carrier's approved |
2387 | modified community rates. If the aggregate resulting from the |
2388 | application of such adjustment exceeds the premium that would |
2389 | have been charged by application of the approved modified |
2390 | community rate by 4 5 percent for the current reporting period, |
2391 | the carrier shall limit the application of such adjustments only |
2392 | to minus adjustments beginning not more than 60 days after the |
2393 | report is sent to the office. For any subsequent reporting |
2394 | period, if the total aggregate adjusted premium actually charged |
2395 | does not exceed the premium that would have been charged by |
2396 | application of the approved modified community rate by 4 5 |
2397 | percent, the carrier may apply both plus and minus adjustments. |
2398 | A small employer carrier may provide a credit to a small |
2399 | employer's premium based on administrative and acquisition |
2400 | expense differences resulting from the size of the group. Group |
2401 | size administrative and acquisition expense factors may be |
2402 | developed by each carrier to reflect the carrier's experience |
2403 | and are subject to office review and approval. |
2404 | 6. A small employer carrier rating methodology may include |
2405 | separate rating categories for one dependent child, for two |
2406 | dependent children, and for three or more dependent children for |
2407 | family coverage of employees having a spouse and dependent |
2408 | children or employees having dependent children only. A small |
2409 | employer carrier may have fewer, but not greater, numbers of |
2410 | categories for dependent children than those specified in this |
2411 | subparagraph. |
2412 | 7. Small employer carriers may not use a composite rating |
2413 | methodology to rate a small employer with fewer than 10 |
2414 | employees. For the purposes of this subparagraph, a "composite |
2415 | rating methodology" means a rating methodology that averages the |
2416 | impact of the rating factors for age and gender in the premiums |
2417 | charged to all of the employees of a small employer. |
2418 | 8.a. A carrier may separate the experience of small |
2419 | employer groups with less than 2 eligible employees from the |
2420 | experience of small employer groups with 2-50 eligible employees |
2421 | for purposes of determining an alternative modified community |
2422 | rating. |
2423 | b. If a carrier separates the experience of small employer |
2424 | groups as provided in sub-subparagraph a., the rate to be |
2425 | charged to small employer groups of less than 2 eligible |
2426 | employees may not exceed 150 percent of the rate determined for |
2427 | small employer groups of 2-50 eligible employees. However, the |
2428 | carrier may charge excess losses of the experience pool |
2429 | consisting of small employer groups with less than 2 eligible |
2430 | employees to the experience pool consisting of small employer |
2431 | groups with 2-50 eligible employees so that all losses are |
2432 | allocated and the 150-percent rate limit on the experience pool |
2433 | consisting of small employer groups with less than 2 eligible |
2434 | employees is maintained. Notwithstanding s. 627.411(1), the rate |
2435 | to be charged to a small employer group of fewer than 2 eligible |
2436 | employees, insured as of July 1, 2002, may be up to 125 percent |
2437 | of the rate determined for small employer groups of 2-50 |
2438 | eligible employees for the first annual renewal and 150 percent |
2439 | for subsequent annual renewals. |
2440 | (12) STANDARD, BASIC, HIGH DEDUCTIBLE, AND LIMITED HEALTH |
2441 | BENEFIT PLANS.-- |
2442 | (a)1. The Chief Financial Officer shall appoint a health |
2443 | benefit plan committee composed of four representatives of |
2444 | carriers which shall include at least two representatives of |
2445 | HMOs, at least one of which is a staff model HMO, two |
2446 | representatives of agents, four representatives of small |
2447 | employers, and one employee of a small employer. The carrier |
2448 | members shall be selected from a list of individuals recommended |
2449 | by the board. The Chief Financial Officer may require the board |
2450 | to submit additional recommendations of individuals for |
2451 | appointment. |
2452 | 2. The plans shall comply with all of the requirements of |
2453 | this subsection. |
2454 | 3. The plans must be filed with and approved by the office |
2455 | prior to issuance or delivery by any small employer carrier. |
2456 | 4. After approval of the revised health benefit plans, if |
2457 | the office determines that modifications to a plan might be |
2458 | appropriate, the Chief Financial Officer shall appoint a new |
2459 | health benefit plan committee in the manner provided in |
2460 | subparagraph 1. to submit recommended modifications to the |
2461 | office for approval. |
2462 | (b)1. Each small employer carrier issuing new health |
2463 | benefit plans shall offer to any small employer, upon request, a |
2464 | standard health benefit plan, and a basic health benefit plan, |
2465 | and a high deductible plan that meets the requirements of a |
2466 | health savings account plan as defined by federal law or a |
2467 | health reimbursement arrangement as authorized by the Internal |
2468 | Revenue Service, that meet meets the criteria set forth in this |
2469 | section. |
2470 | 2. For purposes of this subsection, the terms "standard |
2471 | health benefit plan," and "basic health benefit plan," and "high |
2472 | deductible plan" mean policies or contracts that a small |
2473 | employer carrier offers to eligible small employers that |
2474 | contain: |
2475 | a. An exclusion for services that are not medically |
2476 | necessary or that are not covered preventive health services; |
2477 | and |
2478 | b. A procedure for preauthorization by the small employer |
2479 | carrier, or its designees. |
2480 | 3. A small employer carrier may include the following |
2481 | managed care provisions in the policy or contract to control |
2482 | costs: |
2483 | a. A preferred provider arrangement or exclusive provider |
2484 | organization or any combination thereof, in which a small |
2485 | employer carrier enters into a written agreement with the |
2486 | provider to provide services at specified levels of |
2487 | reimbursement or to provide reimbursement to specified |
2488 | providers. Any such written agreement between a provider and a |
2489 | small employer carrier must contain a provision under which the |
2490 | parties agree that the insured individual or covered member has |
2491 | no obligation to make payment for any medical service rendered |
2492 | by the provider which is determined not to be medically |
2493 | necessary. A carrier may use preferred provider arrangements or |
2494 | exclusive provider arrangements to the same extent as allowed in |
2495 | group products that are not issued to small employers. |
2496 | b. A procedure for utilization review by the small |
2497 | employer carrier or its designees. |
2498 |
|
2499 | This subparagraph does not prohibit a small employer carrier |
2500 | from including in its policy or contract additional managed care |
2501 | and cost containment provisions, subject to the approval of the |
2502 | office, which have potential for controlling costs in a manner |
2503 | that does not result in inequitable treatment of insureds or |
2504 | subscribers. The carrier may use such provisions to the same |
2505 | extent as authorized for group products that are not issued to |
2506 | small employers. |
2507 | 4. The standard health benefit plan shall include: |
2508 | a. Coverage for inpatient hospitalization; |
2509 | b. Coverage for outpatient services; |
2510 | c. Coverage for newborn children pursuant to s. 627.6575; |
2511 | d. Coverage for child care supervision services pursuant |
2512 | to s. 627.6579; |
2513 | e. Coverage for adopted children upon placement in the |
2514 | residence pursuant to s. 627.6578; |
2515 | f. Coverage for mammograms pursuant to s. 627.6613; |
2516 | g. Coverage for handicapped children pursuant to s. |
2517 | 627.6615; |
2518 | h. Emergency or urgent care out of the geographic service |
2519 | area; and |
2520 | i. Coverage for services provided by a hospice licensed |
2521 | under s. 400.602 in cases where such coverage would be the most |
2522 | appropriate and the most cost-effective method for treating a |
2523 | covered illness. |
2524 | 5. The standard health benefit plan and the basic health |
2525 | benefit plan may include a schedule of benefit limitations for |
2526 | specified services and procedures. If the committee develops |
2527 | such a schedule of benefits limitation for the standard health |
2528 | benefit plan or the basic health benefit plan, a small employer |
2529 | carrier offering the plan must offer the employer an option for |
2530 | increasing the benefit schedule amounts by 4 percent annually. |
2531 | 6. The basic health benefit plan shall include all of the |
2532 | benefits specified in subparagraph 4.; however, the basic health |
2533 | benefit plan shall place additional restrictions on the benefits |
2534 | and utilization and may also impose additional cost containment |
2535 | measures. |
2536 | 7. Sections 627.419(2), (3), and (4), 627.6574, 627.6612, |
2537 | 627.66121, 627.66122, 627.6616, 627.6618, 627.668, and 627.66911 |
2538 | apply to the standard health benefit plan and to the basic |
2539 | health benefit plan. However, notwithstanding said provisions, |
2540 | the plans may specify limits on the number of authorized |
2541 | treatments, if such limits are reasonable and do not |
2542 | discriminate against any type of provider. |
2543 | 8. The high deductible plan associated with a health |
2544 | savings account or a health reimbursement arrangement shall |
2545 | include all the benefits specified in subparagraph 4. |
2546 | 9.8. Each small employer carrier that provides for |
2547 | inpatient and outpatient services by allopathic hospitals may |
2548 | provide as an option of the insured similar inpatient and |
2549 | outpatient services by hospitals accredited by the American |
2550 | Osteopathic Association when such services are available and the |
2551 | osteopathic hospital agrees to provide the service. |
2552 | (c) If a small employer rejects, in writing, the standard |
2553 | health benefit plan, and the basic health benefit plan, and the |
2554 | high deductible health savings account plan or a health |
2555 | reimbursement arrangement, the small employer carrier may offer |
2556 | the small employer a limited benefit policy or contract. |
2557 | (d)1. Upon offering coverage under a standard health |
2558 | benefit plan, a basic health benefit plan, or a limited benefit |
2559 | policy or contract for any small employer, the small employer |
2560 | carrier shall provide such employer group with a written |
2561 | statement that contains, at a minimum: |
2562 | a. An explanation of those mandated benefits and providers |
2563 | that are not covered by the policy or contract; |
2564 | b. An explanation of the managed care and cost control |
2565 | features of the policy or contract, along with all appropriate |
2566 | mailing addresses and telephone numbers to be used by insureds |
2567 | in seeking information or authorization; and |
2568 | c. An explanation of the primary and preventive care |
2569 | features of the policy or contract. |
2570 |
|
2571 | Such disclosure statement must be presented in a clear and |
2572 | understandable form and format and must be separate from the |
2573 | policy or certificate or evidence of coverage provided to the |
2574 | employer group. |
2575 | 2. Before a small employer carrier issues a standard |
2576 | health benefit plan, a basic health benefit plan, or a limited |
2577 | benefit policy or contract, it must obtain from the prospective |
2578 | policyholder a signed written statement in which the prospective |
2579 | policyholder: |
2580 | a. Certifies as to eligibility for coverage under the |
2581 | standard health benefit plan, basic health benefit plan, or |
2582 | limited benefit policy or contract; |
2583 | b. Acknowledges the limited nature of the coverage and an |
2584 | understanding of the managed care and cost control features of |
2585 | the policy or contract; |
2586 | c. Acknowledges that if misrepresentations are made |
2587 | regarding eligibility for coverage under a standard health |
2588 | benefit plan, a basic health benefit plan, or a limited benefit |
2589 | policy or contract, the person making such misrepresentations |
2590 | forfeits coverage provided by the policy or contract; and |
2591 | d. If a limited plan is requested, acknowledges that the |
2592 | prospective policyholder had been offered, at the time of |
2593 | application for the insurance policy or contract, the |
2594 | opportunity to purchase any health benefit plan offered by the |
2595 | carrier and that the prospective policyholder had rejected that |
2596 | coverage. |
2597 |
|
2598 | A copy of such written statement shall be provided to the |
2599 | prospective policyholder no later than at the time of delivery |
2600 | of the policy or contract, and the original of such written |
2601 | statement shall be retained in the files of the small employer |
2602 | carrier for the period of time that the policy or contract |
2603 | remains in effect or for 5 years, whichever period is longer. |
2604 | 3. Any material statement made by an applicant for |
2605 | coverage under a health benefit plan which falsely certifies as |
2606 | to the applicant's eligibility for coverage serves as the basis |
2607 | for terminating coverage under the policy or contract. |
2608 | 4. Each marketing communication that is intended to be |
2609 | used in the marketing of a health benefit plan in this state |
2610 | must be submitted for review by the office prior to use and must |
2611 | contain the disclosures stated in this subsection. |
2612 | (e) A small employer carrier may not use any policy, |
2613 | contract, form, or rate under this section, including |
2614 | applications, enrollment forms, policies, contracts, |
2615 | certificates, evidences of coverage, riders, amendments, |
2616 | endorsements, and disclosure forms, until the insurer has filed |
2617 | it with the office and the office has approved it under ss. |
2618 | 627.410 and 627.411 and this section. |
2619 | (15) SMALL EMPLOYERS ACCESS PROGRAM.-- |
2620 | (a) Popular name.--This subsection may be referred to by |
2621 | the popular name "The Small Employers Access Program." |
2622 | (b) Intent.--The Legislature finds that increased access |
2623 | to health care coverage for small employers with up to 25 |
2624 | employees could improve employees' health and reduce the |
2625 | incidence and costs of illness and disabilities among residents |
2626 | in this state. Many employers do not offer health care benefits |
2627 | to their employees citing the increased cost of this benefit. It |
2628 | is the intent of the Legislature to create the Small Business |
2629 | Health Plan to provide small employers the option and ability to |
2630 | provide health care benefits to their employees at an affordable |
2631 | cost through the creation of purchasing pools for employers with |
2632 | up to 25 employees, and rural hospital employers and nursing |
2633 | home employers regardless of the number of employees. |
2634 | (c) Definitions.--For purposes of this subsection: |
2635 | 1. "Fair commission" means a commission structure |
2636 | determined by the insurers and reflected in the insurers' rate |
2637 | filings made pursuant to this subsection. |
2638 | 2. "Insurer" means any entity that provides health |
2639 | insurance in this state. For purposes of this subsection, |
2640 | insurer includes an insurance company holding a certificate of |
2641 | authority pursuant to chapter 624 or a health maintenance |
2642 | organization holding a certificate of authority pursuant to |
2643 | chapter 641, which qualifies to provide coverage to small |
2644 | employer groups pursuant to this section. |
2645 | 3. "Mutually supported benefit plan" means an optional |
2646 | alternative coverage plan developed within a defined geographic |
2647 | region which may include, but is not limited to, a minimum level |
2648 | of primary care coverage in which the percentage of the premium |
2649 | is distributed among the employer, the employee, and community- |
2650 | generated revenue either alone or in conjunction with federal |
2651 | matching funds. |
2652 | 4. "Office" means the Office of Insurance Regulation of |
2653 | the Department of Financial Services. |
2654 | 5. "Participating insurer" means any insurer providing |
2655 | health insurance to small employers that has been selected by |
2656 | the office in accordance with this subsection for its designated |
2657 | region. |
2658 | 6. "Program" means the Small Employer Access Program as |
2659 | created by this subsection. |
2660 | (d) Eligibility.-- |
2661 | 1. Any small employer that is actively engaged in |
2662 | business, has its principal place of business in this state, |
2663 | employs up to 25 eligible employees on business days during the |
2664 | preceding calendar year, employs at least 2 employees on the |
2665 | first day of the plan year, and has had no prior coverage for |
2666 | the last 6 months may participate. |
2667 | 2. Any municipality, county, school district, or hospital |
2668 | employer located in a rural community as defined in s. |
2669 | 288.0656(2)(b), may participate. |
2670 | 3. Nursing home employers may participate. |
2671 | 4. Each dependent of a person eligible for coverage is |
2672 | also eligible to participate. |
2673 |
|
2674 | Any employer participating in the program must do so until the |
2675 | end of the term for which the carrier providing the coverage is |
2676 | obligated to provide such coverage to the program. Coverage for |
2677 | a small employer group that ceases to meet the eligibility |
2678 | requirements of this section may be terminated at the end of the |
2679 | policy period for which the necessary premiums have been paid. |
2680 | (e) Administration.-- |
2681 | 1. The office shall by competitive bid, in accordance with |
2682 | current state law, select an insurer to provide coverage through |
2683 | the program to eligible small employers within an established |
2684 | geographical area of this state. The office may develop |
2685 | exclusive regions for the program similar to those used by the |
2686 | Healthy Kids Corporation. However the office is not precluded |
2687 | from developing, in conjunction with insurers, regions different |
2688 | from those used by the Healthy Kids Corporation if the office |
2689 | deems that such a region will carry out the intentions of this |
2690 | subsection. |
2691 | 2. The office shall evaluate bids submitted based upon |
2692 | criteria established by the office, which shall include, but not |
2693 | be limited to: |
2694 | a. The insurer's proven ability to handle health insurance |
2695 | coverage to small employer groups. |
2696 | b. The efficiency and timeliness of the insurer's claim |
2697 | processing procedures. |
2698 | c. The insurer's ability to apply effective cost- |
2699 | containment programs and procedures and to administer the |
2700 | program in a cost-efficient manner. |
2701 | d. The financial condition and stability of the insurer. |
2702 | e. The insurer's ability to develop an optional mutually |
2703 | supported benefit plan. |
2704 |
|
2705 | The office may use any financial information available to it |
2706 | through its regulatory duties to make this evaluation. |
2707 | (f) Insurer qualifications.--The insurer shall be a duly |
2708 | authorized insurer or health maintenance organization. |
2709 | (g) Duties of the insurer.--The insurer shall: |
2710 | 1. Develop and implement a program to publicize the |
2711 | existence of the program, program eligibility requirements, and |
2712 | procedures for enrollment and maintain public awareness of the |
2713 | program. |
2714 | 2. Maintain employer awareness of the program. |
2715 | 3. Demonstrate the ability to use delivery of cost- |
2716 | effective health care services. |
2717 | 4. Encourage, educate, advise, and administer the |
2718 | effective use of health savings accounts by covered employees |
2719 | and dependents. |
2720 | 5. Serve for a period specified in the contract between |
2721 | the office and the insurer, subject to removal for cause and |
2722 | subject to any terms, conditions, and limitations of the |
2723 | contract between the office and the insurer as may be specified |
2724 | in the request for proposal. |
2725 | (h) Contract term.--The contract term shall not exceed 3 |
2726 | years. At least 6 months prior to the expiration of each |
2727 | contract period, the office shall invite eligible entities, |
2728 | including the current insurer, to submit bids to serve as the |
2729 | insurer for a designated geographic area. Selection of the |
2730 | insurer for the succeeding period shall be made at least 3 |
2731 | months prior to the end of the current period. If a protest is |
2732 | filed and not resolved by the end of the contract period, the |
2733 | contract with the existing administrator may be extended for a |
2734 | period not to exceed 6 months. During the contract extension |
2735 | period, the administrator shall be paid at a rate to be |
2736 | negotiated by the office. |
2737 | (i) Insurer reporting requirements.--On March 1 following |
2738 | the close of each calendar year, the insurer shall determine net |
2739 | written and earned premiums, the expense of administration, and |
2740 | the paid and incurred losses for the year and report this |
2741 | information to the office on a form prescribed by the office. |
2742 | (j) Application requirements.--The insurer shall permit or |
2743 | allow any licensed and duly appointed health insurance agent |
2744 | residing in the designated region to submit applications for |
2745 | coverage, and such agent shall be paid a fair commission if |
2746 | coverage is written. The agent must be appointed to at least one |
2747 | insurer. |
2748 | (k) Benefits.--The benefits provided by the plan shall be |
2749 | the same as the coverage required for small employers under |
2750 | subsection (12). Upon the approval of the office, the insurer |
2751 | may also establish an optional mutually supported benefit plan |
2752 | which is an alternative plan developed within a defined |
2753 | geographic region of this state or any other such alternative |
2754 | plan which will carry out the intent of this subsection. Any |
2755 | small employer carrier issuing new health benefit plans may |
2756 | offer a benefit plan with coverages similar to, but not less |
2757 | than, any alternative coverage plan developed pursuant to this |
2758 | subsection. |
2759 | (l) Annual reporting.--The office shall make an annual |
2760 | report to the Governor, the President of the Senate, and the |
2761 | Speaker of the House of Representatives. The report shall |
2762 | summarize the activities of the program in the preceding |
2763 | calendar year, including the net written and earned premiums, |
2764 | program enrollment, the expense of administration, and the paid |
2765 | and incurred losses. The report shall be submitted no later than |
2766 | March 15 following the close of the prior calendar year. |
2767 | (16)(15) APPLICABILITY OF OTHER STATE LAWS.-- |
2768 | (a) Except as expressly provided in this section, a law |
2769 | requiring coverage for a specific health care service or |
2770 | benefit, or a law requiring reimbursement, utilization, or |
2771 | consideration of a specific category of licensed health care |
2772 | practitioner, does not apply to a standard or basic health |
2773 | benefit plan policy or contract or a limited benefit policy or |
2774 | contract offered or delivered to a small employer unless that |
2775 | law is made expressly applicable to such policies or contracts. |
2776 | A law restricting or limiting deductibles, coinsurance, |
2777 | copayments, or annual or lifetime maximum payments does not |
2778 | apply to any health plan policy, including a standard or basic |
2779 | health benefit plan policy or contract, offered or delivered to |
2780 | a small employer unless such law is made expressly applicable to |
2781 | such policy or contract. However, every small employer carrier |
2782 | must offer to eligible small employers the standard benefit plan |
2783 | and the basic benefit plan, as required by subsection (5), as |
2784 | such plans have been approved by the office pursuant to |
2785 | subsection (12). |
2786 | (b) Except as provided in this section, a standard or |
2787 | basic health benefit plan policy or contract or limited benefit |
2788 | policy or contract offered to a small employer is not subject to |
2789 | any provision of this code which: |
2790 | 1. Inhibits a small employer carrier from contracting with |
2791 | providers or groups of providers with respect to health care |
2792 | services or benefits; |
2793 | 2. Imposes any restriction on a small employer carrier's |
2794 | ability to negotiate with providers regarding the level or |
2795 | method of reimbursing care or services provided under a health |
2796 | benefit plan; or |
2797 | 3. Requires a small employer carrier to either include a |
2798 | specific provider or class of providers when contracting for |
2799 | health care services or benefits or to exclude any class of |
2800 | providers that is generally authorized by statute to provide |
2801 | such care. |
2802 | (c) Any second tier assessment paid by a carrier pursuant |
2803 | to paragraph (11)(j) may be credited against assessments levied |
2804 | against the carrier pursuant to s. 627.6494. |
2805 | (d) Notwithstanding chapter 641, a health maintenance |
2806 | organization is authorized to issue contracts providing benefits |
2807 | equal to the standard health benefit plan, the basic health |
2808 | benefit plan, and the limited benefit policy authorized by this |
2809 | section. |
2810 | (17)(16) RULEMAKING AUTHORITY.--The commission may adopt |
2811 | rules to administer this section, including rules governing |
2812 | compliance by small employer carriers and small employers. |
2813 | Section 25. Section 627.6405, Florida Statutes, is created |
2814 | to read: |
2815 | 627.6405 Decreasing inappropriate utilization of emergency |
2816 | care.-- |
2817 | (1) The Legislature finds and declares it to be of vital |
2818 | importance that emergency services and care be provided by |
2819 | hospitals and physicians to every person in need of such care, |
2820 | but with the double-digit increases in health insurance |
2821 | premiums, health care providers and insurers should encourage |
2822 | patients and the insured to assume responsibility for their |
2823 | treatment, including emergency care. The Legislature finds that |
2824 | inappropriate utilization of emergency department services |
2825 | increases the overall cost of providing health care and these |
2826 | costs are ultimately borne by the hospital, the insured |
2827 | patients, and, many times, by the taxpayers of this state. |
2828 | Finally, the Legislature declares that the providers and |
2829 | insurers must share the responsibility of providing alternative |
2830 | treatment options to urgent care patients outside of the |
2831 | emergency department. Therefore, it is the intent of the |
2832 | Legislature to place the obligation for educating consumers and |
2833 | creating mechanisms for delivery of care that will decrease the |
2834 | overutilization of emergency service on health insurers and |
2835 | providers. |
2836 | (2) Health insurers shall provide on their websites |
2837 | information regarding appropriate utilization of emergency care |
2838 | services which shall include, but not be limited to, a list of |
2839 | alternative urgent care contracted providers, the types of |
2840 | services offered by these providers, and what to do in the event |
2841 | of a true emergency. |
2842 | (3) Health insurers shall develop community emergency |
2843 | department diversion programs. Such programs may include, at the |
2844 | discretion of the insurer, but not be limited to, enlisting |
2845 | providers to be on call to insurers after hours, coordinating |
2846 | care through local community resources, and providing incentives |
2847 | to providers for case management. |
2848 | (4) As a disincentive for insureds to inappropriately use |
2849 | emergency department services for nonemergency care, health |
2850 | insurers may require higher copayments for urgent care or |
2851 | primary care provided in an emergency department and higher |
2852 | copayments for use of out-of-network emergency departments. |
2853 | Higher copayments may not be charged for the utilization of the |
2854 | emergency department for emergency care. For the purposes of |
2855 | this section, the term "emergency care" has the same meaning as |
2856 | provided in s. 395.002, and shall include services provided to |
2857 | rule out an emergency medical condition. |
2858 | Section 26. Section 641.31097, Florida Statutes, is |
2859 | created to read: |
2860 | 641.31097 Decreasing inappropriate utilization of |
2861 | emergency care.-- |
2862 | (1) The Legislature finds and declares it to be of vital |
2863 | importance that emergency services and care be provided by |
2864 | hospitals and physicians to every person in need of such care, |
2865 | but with the double-digit increases in health insurance |
2866 | premiums, health care providers and insurers should encourage |
2867 | patients and the insured to assume responsibility for their |
2868 | treatment, including emergency care. The Legislature finds that |
2869 | inappropriate utilization of emergency department services |
2870 | increases the overall cost of providing health care and these |
2871 | costs are ultimately borne by the hospital, by the insured |
2872 | patients, and, many times, by the taxpayers of this state. |
2873 | Finally, the Legislature declares that the providers and |
2874 | insurers must share the responsibility of providing alternative |
2875 | treatment options to urgent care patients outside of the |
2876 | emergency department. Therefore, it is the intent of the |
2877 | Legislature to place the obligation for educating consumers and |
2878 | creating mechanisms for delivery of care that will decrease the |
2879 | overutilization of emergency service on health maintenance |
2880 | organizations and providers. |
2881 | (2) Health maintenance organizations shall provide on |
2882 | their Internet websites information regarding appropriate |
2883 | utilization of emergency care services, which shall include, but |
2884 | not be limited to, a list of alternative urgent care contracted |
2885 | providers, the types of services offered by these providers, and |
2886 | what to do in the event of a true emergency. |
2887 | (3) Health maintenance organizations shall develop |
2888 | community emergency department diversion programs. Such programs |
2889 | may include at the discretion of the health maintenance |
2890 | organization, but not be limited to, enlisting providers to be |
2891 | on call to subscribers after hours, coordinating care through |
2892 | local community resources, and providing incentives to providers |
2893 | for case management. |
2894 | (4) As a disincentive for subscribers to inappropriately |
2895 | use emergency department services for nonemergency care, health |
2896 | maintenance organizations may require higher copayments for |
2897 | urgent care or primary care provided in an emergency department |
2898 | and higher copayments for use of out-of-network emergency |
2899 | departments. Higher copayments may not be charged for the |
2900 | utilization of the emergency department for emergency care. For |
2901 | the purposes of this section, the term "emergency care" has the |
2902 | same meaning as provided in s. 395.002 and shall include |
2903 | services provided to rule out an emergency medical condition. |
2904 | Section 27. Subsection (1) of section 627.9175, Florida |
2905 | Statutes, is amended to read: |
2906 | 627.9175 Reports of information on health and accident |
2907 | insurance.-- |
2908 | (1) Each health insurer, prepaid limited health services |
2909 | organization, and health maintenance organization shall submit, |
2910 | no later than April 1 of each year, annually to the office |
2911 | information concerning health and accident insurance coverage |
2912 | and medical plans being marketed and currently in force in this |
2913 | state. The required information shall be described by market |
2914 | segment, to include, but not be limited to: |
2915 | (a) Issuing, servicing company, and entity contact |
2916 | information. |
2917 | (b) Information on all health and accident insurance |
2918 | policies and prepaid limited health service organizations and |
2919 | health maintenance organization contracts in force and issued in |
2920 | the previous year. Such information shall include, but not be |
2921 | limited to, direct premiums earned, direct losses incurred, |
2922 | number of policies, number of certificates, number of covered |
2923 | lives, and the average number of days taken to pay claims. as to |
2924 | policies of individual health insurance: |
2925 | (a) A summary of typical benefits, exclusions, and |
2926 | limitations for each type of individual policy form currently |
2927 | being issued in the state. The summary shall include, as |
2928 | appropriate: |
2929 | 1. The deductible amount; |
2930 | 2. The coinsurance percentage; |
2931 | 3. The out-of-pocket maximum; |
2932 | 4. Outpatient benefits; |
2933 | 5. Inpatient benefits; and |
2934 | 6. Any exclusions for preexisting conditions. |
2935 |
|
2936 | The commission shall determine other appropriate benefits, |
2937 | exclusions, and limitations to be reported for inclusion in the |
2938 | consumer's guide published pursuant to this section. |
2939 | (b) A schedule of rates for each type of individual policy |
2940 | form reflecting typical variations by age, sex, region of the |
2941 | state, or any other applicable factor which is in use and is |
2942 | determined to be appropriate for inclusion by the commission. |
2943 |
|
2944 | The commission may establish rules governing shall provide by |
2945 | rule a uniform format for the submission of this information |
2946 | described in this section, including the use of uniform formats |
2947 | and electronic data transmission order to allow for meaningful |
2948 | comparisons of premiums charged for comparable benefits. The |
2949 | office shall provide this information to the department, which |
2950 | shall publish annually a consumer's guide which summarizes and |
2951 | compares the information required to be reported under this |
2952 | subsection. |
2953 | Section 28. Chapter 636, Florida Statutes, entitled |
2954 | "Prepaid Limited Health Service Organizations," is retitled as |
2955 | "Prepaid Limited Health Service Organizations and Discount |
2956 | Medical Plan Organizations." |
2957 | Section 29. Sections 636.002 through 636.067, Florida |
2958 | Statutes, are designated as part I of chapter 636, Florida |
2959 | Statutes, and entitled "Prepaid Limited Health Service |
2960 | Organizations." |
2961 | Section 30. Paragraph (c) of subsection (7) of section |
2962 | 636.003, Florida Statutes, is amended to read: |
2963 | 636.003 Definitions.--As used in this act, the term: |
2964 | (7) "Prepaid limited health service organization" means |
2965 | any person, corporation, partnership, or any other entity which, |
2966 | in return for a prepayment, undertakes to provide or arrange |
2967 | for, or provide access to, the provision of a limited health |
2968 | service to enrollees through an exclusive panel of providers. |
2969 | Prepaid limited health service organization does not include: |
2970 | (c) Any person who is licensed pursuant to part II as a |
2971 | discount medical plan organization, in exchange for fees, dues, |
2972 | charges or other consideration, provides access to a limited |
2973 | health service provider without assuming any responsibility for |
2974 | payment for the limited health service or any portion thereof. |
2975 | Section 31. Effective January 1, 2005, part II of chapter |
2976 | 636, Florida Statutes, consisting of sections 636.202, 636.204, |
2977 | 636.206, 636.208, 636.210, 636.212, 636.214, 636.216, 636.218, |
2978 | 636.220, 636.222, 636.224, 636.226, 636.228, 636.230, 636.232, |
2979 | 636.234, 636.236, 636.238, 636.240, 636.242, and 636.244, is |
2980 | created to read: |
2981 | PART II |
2982 | DISCOUNT MEDICAL PLAN ORGANIZATIONS |
2983 | 636.202 Definitions.--As used in this part, the term: |
2984 | (1) "Discount medical plan" means a business arrangement |
2985 | or contract in which a person, in exchange for fees, dues, |
2986 | charges, or other consideration, provides access for plan |
2987 | members to providers of medical services and the right to |
2988 | receive medical services from those providers at a discount. The |
2989 | term "discount medical plan" does not include any product |
2990 | regulated under chapter 627, chapter 641, or part I of chapter |
2991 | 636. |
2992 | (2) "Discount medical plan organization" means an entity |
2993 | which, in exchange for fees, dues, charges, or other |
2994 | consideration, provides access for plan members to providers of |
2995 | medical services and the right to receive medical services from |
2996 | those providers at a discount. The term "discount medical plan" |
2997 | does not include any product regulated under chapter 627, |
2998 | chapter 641, or part I of chapter 636. |
2999 | (3) "Marketer" means a person or entity which markets, |
3000 | promotes, sells, or distributes a discount medical plan, |
3001 | including a private label entity which places its name on and |
3002 | markets or distributes a discount medical plan but does not |
3003 | operate a discount medical plan. |
3004 | (4) "Medical services" means any care, service, or |
3005 | treatment of illness or dysfunction of, or injury to, the human |
3006 | body, including, but not limited to, physician care, inpatient |
3007 | care, hospital surgical services, emergency services, ambulance |
3008 | services, dental care services, vision care services, mental |
3009 | health services, substance abuse services, chiropractic |
3010 | services, podiatric care services, laboratory services, and |
3011 | medical equipment and supplies. The term does not include |
3012 | pharmaceutical supplies or prescriptions. |
3013 | (5) "Member" means any person who pays fees, dues, |
3014 | charges, or other consideration for the right to receive the |
3015 | purported benefits of a discount medical plan. |
3016 | (6) "Provider" means any person or institution which is |
3017 | contracted, directly or indirectly, with a discount medical plan |
3018 | organization to provide medical services to members. |
3019 | (7) "Provider network" means an entity which negotiates on |
3020 | behalf of more than one provider with a discount medical plan |
3021 | organization to provide medical services to members. |
3022 | 636.204 License required.-- |
3023 | (1) Before doing business in this state as a discount |
3024 | medical plan organization, an entity must be a corporation, |
3025 | incorporated under the laws of this state or, if a foreign |
3026 | corporation, authorized to transact business in this state, and |
3027 | must possess a license as a discount medical plan organization |
3028 | from the office. |
3029 | (2) An application for a license to operate as a discount |
3030 | medical plan organization must be filed with the office on a |
3031 | form prescribed by the commission. Such application must be |
3032 | sworn to by an officer or authorized representative of the |
3033 | applicant and be accompanied by the following: |
3034 | (a) A copy of the applicant's articles of incorporation, |
3035 | including all amendments. |
3036 | (b) A copy of the corporation's bylaws. |
3037 | (c) A list of the names, addresses, official positions, |
3038 | and biographical information of the individuals who are |
3039 | responsible for conducting the applicant's affairs, including, |
3040 | but not limited to, all members of the board of directors, board |
3041 | of trustees, executive committee, or other governing board or |
3042 | committee, the officers, contracted management company |
3043 | personnel, and any person or entity owning or having the right |
3044 | to acquire 10 percent or more of the voting securities of the |
3045 | applicant. Such listing must fully disclose the extent and |
3046 | nature of any contracts or arrangements between any individual |
3047 | who is responsible for conducting the applicant's affairs and |
3048 | the discount medical plan organization, including any possible |
3049 | conflicts of interest. |
3050 | (d) A complete biographical statement, on forms prescribed |
3051 | by the commission, an independent investigation report, and a |
3052 | set of fingerprints, as provided in chapter 624, with respect to |
3053 | each individual identified under paragraph (c). |
3054 | (e) A statement generally describing the applicant, its |
3055 | facilities and personnel, and the medical services to be |
3056 | offered. |
3057 | (f) A copy of the form of all contracts made or to be made |
3058 | between the applicant and any providers or provider networks |
3059 | regarding the provision of medical services to members. |
3060 | (g) A copy of the form of any contract made or arrangement |
3061 | to be made between the applicant and any person listed in |
3062 | paragraph (c). |
3063 | (h) A copy of the form of any contract made or to be made |
3064 | between the applicant and any person, corporation, partnership, |
3065 | or other entity for the performance on the applicant's behalf of |
3066 | any function, including, but not limited to, marketing, |
3067 | administration, enrollment, investment management, and |
3068 | subcontracting for the provision of health services to members. |
3069 | (i) A copy of the applicant's most recent financial |
3070 | statements audited by an independent certified public |
3071 | accountant. |
3072 | (j) A description of the proposed method of marketing. |
3073 | (k) A description of the subscriber complaint procedures |
3074 | to be established and maintained. |
3075 | (l) The fee for issuance of a license. |
3076 | (m) Such other information as the commission or office may |
3077 | reasonably require to make the determinations required by this |
3078 | part. |
3079 | (3) The office shall issue a license which shall expire 1 |
3080 | year later, and each year on that date thereafter, and which the |
3081 | office shall renew if the licensee pays the annual license fee |
3082 | of $50 and if the office is satisfied that the licensee is in |
3083 | compliance with this part. |
3084 | (4) Prior to licensure by the office, each discount |
3085 | medical plan organization must establish an Internet website so |
3086 | as to conform to the requirements of s. 636.226. |
3087 | (5) The license fee under subsection (2) is $50 per year |
3088 | per licensee. All amounts collected shall be deposited into the |
3089 | General Revenue Fund. |
3090 | (6) Nothing in this part requires a provider who provides |
3091 | discounts to his or her own patients to obtain and maintain a |
3092 | license as a discount medical plan organization. |
3093 | 636.206 Examinations and investigations.-- |
3094 | (1) The office may examine or investigate the business and |
3095 | affairs of any discount medical plan organization. The office |
3096 | may order any discount medical plan organization or applicant to |
3097 | produce any records, books, files, advertising and solicitation |
3098 | materials, or other information and may take statements under |
3099 | oath to determine whether the discount medical plan organization |
3100 | or applicant is in violation of the law or is acting contrary to |
3101 | the public interest. The expenses incurred in conducting any |
3102 | examination or investigation must be paid by the discount |
3103 | medical plan organization or applicant. Examinations and |
3104 | investigations must be conducted as provided in chapter 624, and |
3105 | discount medical plan organizations are subject to all |
3106 | applicable provisions of the insurance code. |
3107 | (2) Failure by the discount medical plan organization to |
3108 | pay the expenses incurred under subsection (1) is grounds for |
3109 | denial or revocation. |
3110 | 636.208 Fees.--A discount medical plan organization may |
3111 | charge a reasonable one-time processing fee and a periodic |
3112 | charge. If a discount medical plan charges for a time period in |
3113 | excess of one month, the plan must, in the event of cancellation |
3114 | of the membership by either party, make a pro rata reimbursement |
3115 | of the fees to the member. |
3116 | 636.210 Prohibited activities of a discount medical plan |
3117 | organization.-- |
3118 | (1) A discount medical plan organization may not: |
3119 | (a) Use in its advertisements, marketing material, |
3120 | brochures, and discount cards the term "insurance" except as |
3121 | otherwise provided in this part; |
3122 | (b) Use in its advertisements, marketing material, |
3123 | brochures, and discount cards the terms "health plan," |
3124 | "coverage," "copay," "copayments," "preexisting conditions," |
3125 | "guaranteed issue," "premium," "enrollment," "PPO," "preferred |
3126 | provider organization," or other terms that could reasonably |
3127 | mislead a person into believing the discount medical plan was |
3128 | health insurance; |
3129 | (c) Have restrictions on free access to plan providers, |
3130 | including, but not limited to, waiting periods and notification |
3131 | periods; or |
3132 | (d) Pay providers any fees for medical services. |
3133 | (2) A discount medical plan organization may not collect |
3134 | or accept money from a member for payment to a provider for |
3135 | specific medical services furnished or to be furnished to the |
3136 | member unless the organization has an active certificate of |
3137 | authority from the office to act as an administrator. |
3138 | 636.212 Disclosures.--The following disclosures must be |
3139 | made in writing to any prospective member and must be on the |
3140 | first page of any advertisements, marketing materials, or |
3141 | brochures relating to a discount medical plan. The disclosures |
3142 | must be printed in not less than 12-point type or no smaller |
3143 | than the largest type on the page if larger than 12-point type: |
3144 | (1) That the plan is not a health insurance policy. |
3145 | (2) That the plan provides discounts at certain health |
3146 | care providers for medical services. |
3147 | (3) That the plan does not make payments directly to the |
3148 | providers of medical services. |
3149 | (4) That the plan member is obligated to pay for all |
3150 | health care services but will receive a discount from those |
3151 | health care providers who have contracted with the discount plan |
3152 | organization. |
3153 | (5) The corporate name and the locations of the licensed |
3154 | discount medical plan organization. |
3155 | 636.214 Provider agreements.-- |
3156 | (1) All providers offering medical services to members |
3157 | under a discount medical plan must provide such services |
3158 | pursuant to a written agreement. The agreement may be entered |
3159 | into directly by the provider or by a provider network to which |
3160 | the provider belongs. |
3161 | (2) A provider agreement must provide the following: |
3162 | (a) A list of the services and products to be provided at |
3163 | a discount. |
3164 | (b) The amount or amounts of the discounts or, |
3165 | alternatively, a fee schedule which reflects the provider's |
3166 | discounted rates. |
3167 | (c) That the provider will not charge members more than |
3168 | the discounted rates. |
3169 | (3) A provider agreement between a discount medical plan |
3170 | organization and a provider network shall require that the |
3171 | provider network have written agreements with its providers |
3172 | which: |
3173 | (a) Contain the terms described in subsection (2). |
3174 | (b) Authorize the provider network to contract with the |
3175 | discount medical plan organization on behalf of the provider. |
3176 | (c) Require the network to maintain an up-to-date list of |
3177 | its contracted providers and to provide that list on a monthly |
3178 | basis to the discount medical plan organization. |
3179 | (4) The discount medical plan organization shall maintain |
3180 | a copy of each active provider agreement. |
3181 | 636.216 Form filings.-- |
3182 | (1) All charges to members must be filed with the office |
3183 | and any charge to members greater than $30 per month or $360 per |
3184 | year must be approved by the office before the charges can be |
3185 | used. The discount medical plan organization has the burden of |
3186 | proof that the charges bear a reasonable relation to the |
3187 | benefits received by the member. |
3188 | (2) There must be a written agreement between the discount |
3189 | medical plan organization and the member specifying the benefits |
3190 | under the discount medical plan and complying with the |
3191 | disclosure requirements of this part. |
3192 | (3) All forms used, including the written agreement |
3193 | pursuant to subsection (2), must first be filed with and |
3194 | approved by the office. Every form filed shall be identified by |
3195 | a unique form number placed in the lower left corner of each |
3196 | form. |
3197 | (4) If such filings are disapproved, the office shall |
3198 | notify the discount medical plan organization and shall specify |
3199 | in the notice the reasons for disapproval. The discount medical |
3200 | plan organization has 21 days from the date of receipt of notice |
3201 | to request a hearing before the office pursuant to chapter 120. |
3202 | 636.218 Annual reports.-- |
3203 | (1) Each discount medical plan organization must file with |
3204 | the office, within 3 months after the end of each fiscal year, |
3205 | an annual report. |
3206 | (2) Such reports must be on forms prescribed by the |
3207 | commission and must include: |
3208 | (a) Audited financial statements prepared in accordance |
3209 | with generally accepted accounting principles certified by an |
3210 | independent certified public accountant, including the |
3211 | organization's balance sheet, income statement, and statement of |
3212 | changes in cash flow for the preceding year. |
3213 | (b) A list of the names and residence addresses of all |
3214 | persons responsible for the conduct of the organization's |
3215 | affairs, together with a disclosure of the extent and nature of |
3216 | any contracts or arrangements between such persons and the |
3217 | discount medical plan organization, including any possible |
3218 | conflicts of interest. |
3219 | (c) The number of discount medical plan members. |
3220 | (d) Such other information relating to the performance of |
3221 | the discount medical plan organization as is reasonably required |
3222 | by the commission or office. |
3223 | (3) Every discount medical plan organization which fails |
3224 | to file an annual report in the form and within the time |
3225 | required by this section shall forfeit up to $500 for each day |
3226 | for the first 10 days during which the neglect continues and |
3227 | shall forfeit up to $1,000 for each day after the first 10 days |
3228 | during which the neglect continues; and, upon notice by the |
3229 | office to that effect, the organization's authority to enroll |
3230 | new members or to do business in this state ceases while such |
3231 | default continues. The office shall deposit all sums collected |
3232 | by the office under this section to the credit of the Insurance |
3233 | Regulatory Trust Fund. The office may not collect more than |
3234 | $50,000 for each report. |
3235 | 636.220 Minimum capital requirements.?- |
3236 | (1) Each discount medical plan organization must at all |
3237 | times maintain a net worth of at least $150,000. |
3238 | (2) The office may not issue a license unless the discount |
3239 | medical plan organization has a net worth of at least $150,000. |
3240 | 636.222 Suspension or revocation of license; suspension of |
3241 | enrollment of new members; terms of suspension.-- |
3242 | (1) The office may suspend the authority of a discount |
3243 | medical plan organization to enroll new members, revoke any |
3244 | license issued to a discount medical plan organization, or order |
3245 | compliance if the office finds that any of the following |
3246 | conditions exist: |
3247 | (a) The organization is not operating in compliance with |
3248 | this part. |
3249 | (b) The organization does not have the minimum net worth |
3250 | as required by this part. |
3251 | (c) The organization has advertised, merchandised, or |
3252 | attempted to merchandise its services in such a manner as to |
3253 | misrepresent its services or capacity for service or has engaged |
3254 | in deceptive, misleading, or unfair practices with respect to |
3255 | advertising or merchandising. |
3256 | (d) The organization is not fulfilling its obligations as |
3257 | a medical discount medical plan organization. |
3258 | (e) The continued operation of the organization would be |
3259 | hazardous to its members. |
3260 | (2) If the office has cause to believe that grounds for |
3261 | the suspension or revocation of a license exist, the office |
3262 | shall notify the discount medical plan organization in writing |
3263 | specifically stating the grounds for suspension or revocation |
3264 | and shall pursue a hearing on the matter in accordance with the |
3265 | provisions of chapter 120. |
3266 | (3) When the license of a discount medical plan |
3267 | organization is surrendered or revoked, such organization must |
3268 | proceed, immediately following the effective date of the order |
3269 | of revocation, to wind up its affairs transacted under the |
3270 | license. The organization may not engage in any further |
3271 | advertising, solicitation, collecting of fees, or renewal of |
3272 | contracts. |
3273 | (4) The office shall, in its order suspending the |
3274 | authority of a discount medical plan organization to enroll new |
3275 | members, specify the period during which the suspension is to be |
3276 | in effect and the conditions, if any, which must be met by the |
3277 | discount medical plan organization prior to reinstatement of its |
3278 | license to enroll new members. The order of suspension is |
3279 | subject to rescission or modification by further order of the |
3280 | office prior to the expiration of the suspension period. |
3281 | Reinstatement may not be made unless requested by the discount |
3282 | medical plan organization; however, the office may not grant |
3283 | reinstatement if it finds that the circumstances for which the |
3284 | suspension occurred still exist or are likely to recur. |
3285 | 636.224 Notice of change of name or address of discount |
3286 | medical plan organization.--Each discount medical plan |
3287 | organization must provide the office at least 30 days' advance |
3288 | notice of any change in the discount medical plan organization's |
3289 | name, address, principal business address, or mailing address. |
3290 | 636.226 Provider name listing.?-Each discount medical plan |
3291 | organization must maintain an up-to-date list of the names and |
3292 | addresses of the providers with which it has contracted, on an |
3293 | Internet website page, the address of which shall be prominently |
3294 | displayed on all its advertisements, marketing materials, |
3295 | brochures, and discount cards. This section applies to those |
3296 | providers with whom the discount medical plan organization has |
3297 | contracted directly, as well as those who are members of a |
3298 | provider network with which the discount medical plan |
3299 | organization has contracted. |
3300 | 636.228 Marketing of discount medical plans.-- |
3301 | (1) All advertisements, marketing materials, brochures, |
3302 | and discount cards used by marketers must be approved in writing |
3303 | for such use by the discount medical plan organization. |
3304 | (2) The discount medical plan organization shall have an |
3305 | executed written agreement with a marketer prior to the |
3306 | marketer's marketing, promoting, selling, or distributing the |
3307 | discount medical plan and shall be responsible and financially |
3308 | liable for any acts of its marketers that do not comply with the |
3309 | provisions of this part. |
3310 | 636.230 Bundling discount medical plans with other |
3311 | insurance products.?-When a marketer or discount medical plan |
3312 | organization sells a discount medical plan together with any |
3313 | other product, the fees for each individual product must be |
3314 | provided in writing to the member and itemized. |
3315 | 636.232 Rules.--The commission may adopt rules to |
3316 | administer this part, including rules for the licensing of |
3317 | discount medical plan organizations; establishing standards for |
3318 | evaluating forms, advertisements, marketing materials, |
3319 | brochures, and discount cards; providing for the collection of |
3320 | data; relating to disclosures to plan members; and defining |
3321 | terms used in this part. |
3322 | 636.234 Service of process on a discount medical plan |
3323 | organization.-?Sections 624.422 and 624.423 apply to a discount |
3324 | medical plan organization as if the discount medical plan |
3325 | organization were an insurer. |
3326 | 636.236 Security deposit.-- |
3327 | (1) A licensed discount medical plan organization must |
3328 | deposit and maintain deposited in trust with the department |
3329 | securities eligible for deposit under s. 625.52, having at all |
3330 | times a value of not less than $35,000, for use by the office in |
3331 | protecting plan members. |
3332 | (2) No judgment creditor or other claimant of a discount |
3333 | medical plan organization, other than the office or department, |
3334 | shall have the right to levy upon any of the assets or |
3335 | securities held in this state as a deposit under subsection (1). |
3336 | 636.238 Penalties for violation of this part.-- |
3337 | (1) Except as provided in subsection (2), a person who |
3338 | violates any provision of this part commits a misdemeanor of the |
3339 | second degree, punishable as provided in s. 775.082 or s. |
3340 | 775.083. |
3341 | (2) A person who operates as or aids and abets another |
3342 | operating as a discount medical plan organization in violation |
3343 | of s. 636.204(1) commits a felony punishable as provided for in |
3344 | s. 624.401(4)(b), as if the unlicensed discount medical plan |
3345 | organization were an unauthorized insurer, and the fees, dues, |
3346 | charges, or other consideration collected from the members by |
3347 | the unlicensed discount medical plan organization or marketer |
3348 | were insurance premium. |
3349 | (3) A person who collects fees for purported membership in |
3350 | a discount medical plan but fails to provide the promised |
3351 | benefits commits a theft, punishable as provided in s. 812.014. |
3352 | 636.240 Injunctions.-- |
3353 | (1) In addition to the penalties and other enforcement |
3354 | provisions of this part, the office may seek both temporary and |
3355 | permanent injunctive relief when: |
3356 | (a) A discount medical plan is being operated by any |
3357 | person or entity that is not licensed pursuant to this part. |
3358 | (b) Any person, entity, or discount medical plan |
3359 | organization has engaged in any activity prohibited by this part |
3360 | or any rule adopted pursuant to this part. |
3361 | (2) The venue for any proceeding bought pursuant to this |
3362 | section shall be in the Circuit Court of Leon County. |
3363 | (3) The office's authority to seek injunctive relief is |
3364 | not conditioned on having conducted any proceeding pursuant to |
3365 | chapter 120. |
3366 | 636.242 Civil remedies.--Any person damaged by the acts of |
3367 | a person in violation of this part may bring a civil action |
3368 | against the person committing the violation in the circuit court |
3369 | of the county in which the alleged violator resides or has a |
3370 | principal place of business or in the county in which the |
3371 | alleged violation occurred. Upon an adverse adjudication, the |
3372 | defendant is liable for damages, together with court costs and |
3373 | reasonable attorney's fees incurred by the plaintiff. When so |
3374 | awarded, court costs and attorney's fees must be included in the |
3375 | judgment or decree rendered in the case. If it appears to the |
3376 | court that the suit brought by the plaintiff is frivolous or |
3377 | brought for purposes of harassment, the court may apply |
3378 | sanctions in accordance with chapter 57. |
3379 | 636.244 Unlicensed discount medical plan |
3380 | organizations.--The provisions of ss. 626.901-626.912 apply to |
3381 | The provisions of ss. 626.901-626.912 apply to the activities of |
3382 | an unlicensed discount medical plan organization as if the |
3383 | unlicensed discount medical plan organization were an |
3384 | unauthorized insurer. |
3385 | Section 32. Section 627.65626, Florida Statutes, is |
3386 | created to read: |
3387 | 627.65626 Insurance rebates for healthy lifestyles.-- |
3388 | (1) Any rate, rating schedule, or rating manual for a |
3389 | health insurance policy filed with the office shall provide for |
3390 | an appropriate rebate of premiums paid in the last calendar year |
3391 | when the majority of members of a health plan have enrolled and |
3392 | maintained participation in any health wellness, maintenance, or |
3393 | improvement program offered by the employer. The employer must |
3394 | provide evidence of demonstrative maintenance or improvement of |
3395 | the enrollees' health status as determined by assessments of |
3396 | agreed-upon health status indicators between the employer and |
3397 | the health insurer, including, but not limited to, reduction in |
3398 | weight, body mass index, and smoking cessation. Any rebate |
3399 | provided by the health insurer is presumed to be appropriate |
3400 | unless credible data demonstrates otherwise, but shall not |
3401 | exceed 10 percent of paid premiums. |
3402 | (2) The premium rebate authorized by this section shall be |
3403 | effective for an insured on an annual basis, unless the number |
3404 | of participating employees becomes less than the majority of the |
3405 | employees eligible for participation in the wellness program. |
3406 | Section 33. Section 627.6402, Florida Statutes, is created |
3407 | to read: |
3408 | 627.6402 Insurance rebates for healthy lifestyles.-- |
3409 | (1) Any rate, rating schedule, or rating manual for an |
3410 | individual health insurance policy filed with the office shall |
3411 | provide for an appropriate rebate of premiums paid in the last |
3412 | calendar year when the individual covered by such plan is |
3413 | enrolled in and maintains participation in any health wellness, |
3414 | maintenance, or improvement program approved by the health plan. |
3415 | The individual must provide evidence of demonstrative |
3416 | maintenance or improvement of the individual's health status as |
3417 | determined by assessments of agreed-upon health status |
3418 | indicators between the individual and the health insurer, |
3419 | including, but not limited to, reduction in weight, body mass |
3420 | index, and smoking cessation. Any rebate provided by the health |
3421 | insurer is presumed to be appropriate unless credible data |
3422 | demonstrates otherwise, but shall not exceed 10 percent of paid |
3423 | premiums. |
3424 | (2) The premium rebate authorized by this section shall be |
3425 | effective for an insured on an annual basis, unless the |
3426 | individual fails to maintain or improve his or her health status |
3427 | while participating in an approved wellness program, or credible |
3428 | evidence demonstrates that the individual is not participating |
3429 | in the approved wellness program. |
3430 | Section 34. Subsection (38) of section 641.31, Florida |
3431 | Statutes, is amended, and subsection (40) is added to said |
3432 | section, to read: |
3433 | 641.31 Health maintenance contracts.-- |
3434 | (38)(a) Notwithstanding any other provision of this part, |
3435 | a health maintenance organization that meets the requirements of |
3436 | paragraph (b) may, through a point-of-service rider to its |
3437 | contract providing comprehensive health care services, include a |
3438 | point-of-service benefit. Under such a rider, a subscriber or |
3439 | other covered person of the health maintenance organization may |
3440 | choose, at the time of covered service, a provider with whom the |
3441 | health maintenance organization does not have a health |
3442 | maintenance organization provider contract. The rider may not |
3443 | require a referral from the health maintenance organization for |
3444 | the point-of-service benefits. |
3445 | (b) A health maintenance organization offering a point-of- |
3446 | service rider under this subsection must have a valid |
3447 | certificate of authority issued under the provisions of the |
3448 | chapter, must have been licensed under this chapter for a |
3449 | minimum of 3 years, and must at all times that it has riders in |
3450 | effect maintain a minimum surplus of $5 million. A health |
3451 | maintenance organization offering a point-of-service rider to |
3452 | its contract providing comprehensive health care services may |
3453 | offer the rider to employers who have employees living and |
3454 | working outside the health maintenance organization's approved |
3455 | geographic service area without having to obtain a health care |
3456 | provider certificate, as long as the master group contract is |
3457 | issued to an employer that maintains its primary place of |
3458 | business within the health maintenance organization's approved |
3459 | service area. Any member or subscriber that lives and works |
3460 | outside the health maintenance organization's service area and |
3461 | elects coverage under the health maintenance organization's |
3462 | point-of-service rider must provide a statement to the health |
3463 | maintenance organization that indicates the member or subscriber |
3464 | understands the limitations of his or her policy and that only |
3465 | those benefits under the point-of-service rider will be covered |
3466 | when services are provided outside the service area. |
3467 | (c) Premiums paid in for the point-of-service riders may |
3468 | not exceed 15 percent of total premiums for all health plan |
3469 | products sold by the health maintenance organization offering |
3470 | the rider. If the premiums paid for point-of-service riders |
3471 | exceed 15 percent, the health maintenance organization must |
3472 | notify the office and, once this fact is known, must immediately |
3473 | cease offering such a rider until it is in compliance with the |
3474 | rider premium cap. |
3475 | (d) Notwithstanding the limitations of deductibles and |
3476 | copayment provisions in this part, a point-of-service rider may |
3477 | require the subscriber to pay a reasonable copayment for each |
3478 | visit for services provided by a noncontracted provider chosen |
3479 | at the time of the service. The copayment by the subscriber may |
3480 | either be a specific dollar amount or a percentage of the |
3481 | reimbursable provider charges covered by the contract and must |
3482 | be paid by the subscriber to the noncontracted provider upon |
3483 | receipt of covered services. The point-of-service rider may |
3484 | require that a reasonable annual deductible for the expenses |
3485 | associated with the point-of-service rider be met and may |
3486 | include a lifetime maximum benefit amount. The rider must |
3487 | include the language required by s. 627.6044 and must comply |
3488 | with copayment limits described in s. 627.6471. Section 641.3154 |
3489 | does not apply to a point-of-service rider authorized under this |
3490 | subsection. |
3491 | (e) The point-of-service rider must contain provisions |
3492 | that comply with s. 627.6044. |
3493 | (f)(e) The term "point of service" may not be used by a |
3494 | health maintenance organization except with riders permitted |
3495 | under this section or with forms approved by the office in which |
3496 | a point-of-service product is offered with an indemnity carrier. |
3497 | (g)(f) A point-of-service rider must be filed and approved |
3498 | under ss. 627.410 and 627.411. |
3499 | (40)(a) Any rate, rating schedule, or rating manual for a |
3500 | health maintenance organization policy filed with the office |
3501 | shall provide for an appropriate rebate of premiums paid in the |
3502 | last calendar year when the individual covered by such plan is |
3503 | enrolled in and maintains participation in any health wellness, |
3504 | maintenance, or improvement program approved by the health plan. |
3505 | The individual must provide evidence of demonstrative |
3506 | maintenance or improvement of his or her health status as |
3507 | determined by assessments of agreed-upon health status |
3508 | indicators between the individual and the health insurer, |
3509 | including, but not limited to, reduction in weight, body mass |
3510 | index, and smoking cessation. Any rebate provided by the health |
3511 | insurer is presumed to be appropriate unless credible data |
3512 | demonstrates otherwise, but shall not exceed 10 percent of paid |
3513 | premiums. |
3514 | (b) The premium rebate authorized by this section shall be |
3515 | effective for an insured on an annual basis, unless the |
3516 | individual fails to maintain or improve his or her health status |
3517 | while participating in an approved wellness program, or credible |
3518 | evidence demonstrates that the individual is not participating |
3519 | in the approved wellness program. |
3520 | Section 35. Section 626.191, Florida Statutes, is amended |
3521 | to read: |
3522 | 626.191 Repeated applications.--The failure of an |
3523 | applicant to secure a license upon an application shall not |
3524 | preclude the applicant him or her from applying again as many |
3525 | times as desired, but the department or office shall not give |
3526 | consideration to or accept any further application by the same |
3527 | individual for a similar license dated or filed within 30 days |
3528 | subsequent to the date the department or office denied the last |
3529 | application, except as provided in s. 626.281. |
3530 | Section 36. Subsection (1) of section 626.201, Florida |
3531 | Statutes, is amended to read: |
3532 | 626.201 Investigation.-- |
3533 | (1) The department or office may propound any reasonable |
3534 | interrogatories in addition to those contained in the |
3535 | application, to any applicant for license or appointment, or on |
3536 | any renewal, reinstatement, or continuation thereof, relating to |
3537 | the applicant's his or her qualifications, residence, |
3538 | prospective place of business, and any other matter which, in |
3539 | the opinion of the department or office, is deemed necessary or |
3540 | advisable for the protection of the public and to ascertain the |
3541 | applicant's qualifications. |
3542 | Section 37. Section 626.593, Florida Statutes, is created |
3543 | to read: |
3544 | 626.593 Insurance agent; written contract for |
3545 | compensation.-- |
3546 | (1) No person licensed as an insurance agent may receive |
3547 | any fee or commission or any other thing of value in addition to |
3548 | the rates filed pursuant to chapter 627 for examining any group |
3549 | health insurance or any group health benefit plan for the |
3550 | purpose of giving or offering advice, counsel, recommendation, |
3551 | or information in respect to terms, conditions, benefits, |
3552 | coverage, or premium of any such policy or contract unless such |
3553 | compensation is based upon a written contract signed by the |
3554 | party to be charged and specifying or clearly defining the |
3555 | amount or extent of such compensation and informing the party to |
3556 | be charged that any commission received from an insurer will be |
3557 | rebated to the party in accordance with subsection (3). In |
3558 | addition, all compensation to be paid to the insurance agent |
3559 | must be disclosed in the contract. |
3560 | (2) A copy of every such contract shall be retained by the |
3561 | licensee for not less than 3 years after such services have been |
3562 | fully performed. |
3563 | (3) Notwithstanding the provisions of s. 626.572, all |
3564 | commissions received by an insurance agent from an insurer in |
3565 | connection with the issuance of a policy, when a separate fee or |
3566 | other consideration has been paid to the insurance agent by an |
3567 | insured, shall be rebated to the insured or other party being |
3568 | charged within 30 days after receipt of such commission by the |
3569 | insurance agent. |
3570 | (4) This section is subject to the unfair insurance trade |
3571 | practices provisions of s. 626.9541(1)(g). |
3572 | Section 38. Notwithstanding the amendment to s. |
3573 | 627.6699(5)(c), Florida Statutes, by this act, any right to an |
3574 | open enrollment offer of health benefit coverage for groups of |
3575 | fewer than two employees, pursuant to s. 627.6699(5)(c), Florida |
3576 | Statutes, as it existed immediately before the effective date of |
3577 | this act, shall remain in full force and effect until the |
3578 | enactment of s. 627.64872, Florida Statutes, and the subsequent |
3579 | date upon which such plan begins to accept new risks or members. |
3580 | Section 39. Section 465.0244, Florida Statutes, is created |
3581 | to read: |
3582 | 465.0244 Information disclosure.--Every pharmacy shall |
3583 | make available on its Internet website a link to the performance |
3584 | outcome and financial data that is published by the Agency for |
3585 | Health Care Administration pursuant to s. 408.05(3)(l) and shall |
3586 | place in the area where customers receive filled prescriptions |
3587 | notice that such information is available electronically and the |
3588 | address of its Internet website. |
3589 | Section 40. Section 627.6499, Florida Statutes, is amended |
3590 | to read: |
3591 | 627.6499 Reporting by insurers and third-party |
3592 | administrators.-- |
3593 | (1) The office may require any insurer, third-party |
3594 | administrator, or service company to report any information |
3595 | reasonably required to assist the board in assessing insurers as |
3596 | required by this act. |
3597 | (2) Each health insurance issuer shall make available on |
3598 | its Internet website a link to the performance outcome and |
3599 | financial data that is published by the Agency for Health Care |
3600 | Administration pursuant to s. 408.05(3)(l) and shall include in |
3601 | every policy delivered or issued for delivery to any person in |
3602 | the state or any materials provided as required by s. 627.64725 |
3603 | notice that such information is available electronically and the |
3604 | address of its Internet website. |
3605 | Section 41. Subsections (6) and (7) are added to section |
3606 | 641.54, Florida Statutes, to read: |
3607 | 641.54 Information disclosure.-- |
3608 | (6) Each health maintenance organization shall make |
3609 | available to its subscribers the estimated copay, coinsurance |
3610 | percentage, or deductible, whichever is applicable, for any |
3611 | covered services, the status of the subscriber's maximum annual |
3612 | out-of-pocket payments for a covered individual or family, and |
3613 | the status of the subscriber's maximum lifetime benefit. Such |
3614 | estimate shall not preclude the actual copay, coinsurance |
3615 | percentage, or deductible, whichever is applicable, from |
3616 | exceeding the estimate. |
3617 | (7) Each health maintenance organization shall make |
3618 | available on its Internet website a link to the performance |
3619 | outcome and financial data that is published by the Agency for |
3620 | Health Care Administration pursuant to s. 408.05(3)(l) and shall |
3621 | include in every policy delivered or issued for delivery to any |
3622 | person in the state or any materials provided as required by s. |
3623 | 627.64725 notice that such information is available |
3624 | electronically and the address of its Internet website. |
3625 | Section 42. Section 408.02, Florida Statutes, is repealed. |
3626 | Section 43. The sum of $250,000 is appropriated from the |
3627 | Insurance Regulatory Trust Fund in the Department of Financial |
3628 | Services to the Office of Insurance Regulation for the purpose |
3629 | of implementing the provisions in this act relating to the Small |
3630 | Employers Access Program. |
3631 | Section 44. The sum of $250,000 is appropriated from the |
3632 | Insurance Regulatory Trust Fund to enable the board of the |
3633 | Florida Health Insurance Plan to conduct an actuarial study |
3634 | required under s. 627.64872, Florida Statutes. |
3635 | Section 45. The sum of $169,069 is appropriated from the |
3636 | Insurance Regulatory Trust Fund in the Department of Financial |
3637 | Services to the Office of Insurance Regulation, and three full- |
3638 | time equivalent positions are authorized, for the purpose of |
3639 | implementing the provisions in this act relating to the |
3640 | regulation of Discount Medical Plan Organizations. |
3641 | Section 46. The sum of $650,000 is appropriated from the |
3642 | General Revenue Fund to the Agency for Health Care |
3643 | Administration for the purposes of implementing the Florida |
3644 | Patient Safety Corporation. The sum of $350,000 shall be used as |
3645 | startup funds for the Florida Patient Safety Corporation and |
3646 | $300,000 shall be used for the "near miss" project within the |
3647 | Florida Patient Safety Corporation. |
3648 | Section 47. The sum of $1,136,171 is appropriated from the |
3649 | General Revenue Fund to the Agency for Health Care |
3650 | Administration, and 11 full-time equivalent positions are |
3651 | authorized, for the purposes of implementing the provisions of |
3652 | this act relating to the reporting of performance and cost data |
3653 | for hospitals, physicians, and pharmacies. |
3654 | Section 48. Except as otherwise provided herein, this act |
3655 | shall take effect July 1, 2004. |