HR 9107

2	House Resolution
3	A resolution recognizing Baptist Hospital, Inc., of
4	Pensacola.
5
6	WHEREAS, on March 9, 2004, Baptist Hospital, Inc., of
7	Pensacola, a health care network comprised of Baptist Hospital,
8	Gulf Breeze Hospital, and Baptist Medical Park, was presented
9	the prestigious Malcolm Baldridge National Quality Award by the
10	President of the United States, to become one of only seven
11	recipients nationwide for the current year and only the second
12	health care entity to be so recognized since the award was
13	established by Congress in 1987, and
14	WHEREAS, in meeting the stringent standards necessary to
15	qualify for this coveted award, this faith-based institution was
16	not only recognized nationally as an outstanding world-class
17	management system, but received confirmation of the progress it
18	had made toward its own objective of transforming itself from
19	being a merely good health care provider to becoming a superior
20	health care provider, and
21	WHEREAS, as efforts were begun during the 1990's to improve
22	services and optimize the quality of patient care, patient
23	satisfaction began to rise and by 1997 Baptist Hospital scored
24	in the 99th percentile on quarterly surveys of patient
25	satisfaction among more than 800 hospitals throughout the
26	nation, a rating it continues to enjoy today, while patient care
27	is at its very highest level, and
28	WHEREAS, an important effect and a contributing factor in
29	the success of Baptist Hospital's commitment to improve services
30	is that employee satisfaction has risen and remains consistently
31	high, as evidenced by Fortune Magazine's naming of the
32	organization as one of the "100 Best Places to Work for in
33	America" for each of the past three years, NOW, THEREFORE,
34
35	Be It Resolved by the House of Representatives of the State of
36	Florida:
37
38	That the House of Representatives congratulates Baptist
39	Hospital, Inc., of Pensacola as the first health care provider
40	in the state, as well as the first Florida-based organization,
41	to receive the prestigious Malcolm Baldrige National Quality
42	Award, a singular achievement that brings great pride and honor
43	to the citizens of Florida and provides a model of continuing
44	excellence that all would do well to emulate.
45	BE IT FURTHER RESOLVED that a copy of this resolution be
46	presented to Al Stubblefield, Chief Executive Officer of Baptist
47	Hospital, Inc., of Pensacola, as a tangible token of the
48	sentiments expressed herein.

CODING: Words stricken are deletions; words underlined are additions.