| 1 | A bill to be entitled |
| 2 | An act relating to multitenant access to |
| 3 | telecommunications and voice-over-Internet protocol; |
| 4 | providing definitions; providing for telecommunications |
| 5 | and voice-over-Internet protocol services access to |
| 6 | multitenant environments; providing standards; prohibiting |
| 7 | certain contracts; providing for dispute resolution; |
| 8 | providing procedures and requirements; requiring the |
| 9 | Public Service Commission to adopt rules to implement |
| 10 | multitenant access; prohibiting certain compensation of |
| 11 | landlords under certain circumstances; providing for |
| 12 | imposition of penalties; providing an effective date. |
| 13 |
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| 14 | WHEREAS, the Legislature finds that the competitive |
| 15 | provision of telecommunications services and voice-over-Internet |
| 16 | protocol is in the public interest and will provide customers |
| 17 | with freedom of choice, encourage the introduction of new |
| 18 | telecommunications services and voice-over-Internet protocol, |
| 19 | and encourage technological innovation along with investment in |
| 20 | telecommunications infrastructure, and |
| 21 | WHEREAS, legislation that will permit telecommunications |
| 22 | service and voice-over-Internet protocol providers to gain |
| 23 | access to multiple-tenant environments in order to serve |
| 24 | potential and actual customers on a fair, reasonable, |
| 25 | nondiscriminatory, and competitively neutral basis is in the |
| 26 | public interest, and |
| 27 | WHEREAS, the Legislature believes that it is in the public |
| 28 | interest to set policies and procedures by which a property |
| 29 | owner may grant to telecommunications companies and voice-over- |
| 30 | Internet protocol providers access to a multitenant property in |
| 31 | order to construct, install, own, operate, maintain, repair, |
| 32 | disconnect, replace, or remove fiber optic cable, associated |
| 33 | equipment, or any ancillary equipment necessary to make |
| 34 | available telecommunications services and voice-over-Internet |
| 35 | protocol in, on, over, or across the multitenant property, and |
| 36 | WHEREAS, the Legislature believes it is in the public |
| 37 | interest to set minimum standards and guiding principles to |
| 38 | allow telecommunications companies and voice-over-Internet |
| 39 | protocol providers to gain access to multitenant properties to |
| 40 | provide equal access to these companies in a competitive |
| 41 | marketplace, and |
| 42 | WHEREAS, the Legislature believes the tenants should have |
| 43 | the right to freely choose a telecommunications company and |
| 44 | voice-over-Internet protocol provider, to prohibit a property |
| 45 | owner from discriminating among telecommunications companies and |
| 46 | voice-over-Internet protocol providers, and to prohibit a |
| 47 | property owner from preventing these telecommunication companies |
| 48 | and voice-over-Internet protocol providers from installing |
| 49 | facilities in, on, over, and across its property, and |
| 50 | WHEREAS, the Legislature believes that the tenants' right |
| 51 | to choose a telecommunications company or voice-over-Internet |
| 52 | protocol provider must be balanced with the property owners' |
| 53 | right to manage access to the property and the |
| 54 | telecommunications companies' and voice-over-Internet protocol |
| 55 | providers' right to access the property in order to serve |
| 56 | parties on the property, and |
| 57 | WHEREAS, the Legislature believes that it is necessary |
| 58 | to confirm the right of a telecommunications company and voice- |
| 59 | over-Internet protocol provider to access any property, and |
| 60 | WHEREAS, the Legislature also finds that an important |
| 61 | public purpose is achieved by providing access to multitenant |
| 62 | environments, public and private, residential and |
| 63 | nonresidential, for telecommunications companies and voice-over- |
| 64 | Internet protocol providers seeking to promote competition and |
| 65 | choice in delivering telecommunications services, NOW, |
| 66 | THEREFORE, |
| 67 |
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| 68 | Be It Enacted by the Legislature of the State of Florida: |
| 69 |
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| 70 | Section 1. Multitenant environments; regulation; access; |
| 71 | Florida Public Service Commission jurisdiction.-- |
| 72 | (1) As used in this section, the term: |
| 73 | (a) "Reasonable and necessary costs" means the |
| 74 | nondiscriminatory, reasonable, direct, and actual incremental |
| 75 | costs incurred by a landlord as a result of a telecommunications |
| 76 | company's or voice-over-Internet protocol provider's use of the |
| 77 | space. Costs shall not include gross revenue fees, rental |
| 78 | charges, free fiber or telecommunications services and voice- |
| 79 | over-Internet protocol, or any other form of compensation |
| 80 | payable by a telecommunications company or voice-over-Internet |
| 81 | protocol provider for access to property. This list is not |
| 82 | intended to be exhaustive. |
| 83 | (b) "Emergency" means an interruption of service or a |
| 84 | condition that poses a clear and immediate danger to life or |
| 85 | health or a significant loss of property. |
| 86 | (c) "Exclusionary contract" means an agreement between a |
| 87 | landlord and a telecommunications company or voice-over-Internet |
| 88 | protocol provider in which the company or provider is given |
| 89 | exclusive access to the landlord's property for the purpose of |
| 90 | providing telecommunications service or voice-over-Internet |
| 91 | protocol. |
| 92 | (d) "Marketing agreement" means an agreement between a |
| 93 | landlord or property manager and a telecommunications company or |
| 94 | voice-over-Internet protocol provider in which the |
| 95 | telecommunications company or voice-over-Internet protocol |
| 96 | provider provides some form of remuneration to the landlord or |
| 97 | property manager for each tenant subscribing to the service of |
| 98 | the telecommunications company or voice-over-Internet protocol |
| 99 | provider. |
| 100 | (e) "Multitenant environment" means building or buildings |
| 101 | or a part of a building, which is rented, leased, hired out, |
| 102 | arranged or designed to be occupied, or is occupied: |
| 103 | 1. As the home or residence of two or more families living |
| 104 | independently of each other; |
| 105 | 2. As the place of business of one or more persons, firms, |
| 106 | or corporations conducting business independently of each other; |
| 107 | or |
| 108 | 3. By any combination of such families and such persons, |
| 109 | firms, or corporations totaling three or more, and which are |
| 110 | located on a single tract of land or tracts of land that are |
| 111 | adjoining or would be adjoining in the absence of streets or |
| 112 | other public rights-of-way. |
| 113 |
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| 114 | The term also includes any type of structure, ownership |
| 115 | interest, and tenancy with multiple owners or tenants except |
| 116 | condominiums, as defined in chapter 718, Florida Statutes, in |
| 117 | which the condominium owners have delegated responsibility to a |
| 118 | group of individuals, an entity, a board, or an association to |
| 119 | secure one provider of telecommunications services and voice- |
| 120 | over-Internet protocol for all end users in the condominium; |
| 121 | cooperatives, as defined in chapter 719, Florida Statutes, in |
| 122 | which the cooperative owners have delegated responsibility to a |
| 123 | group of individuals, an entity, a board, or an association to |
| 124 | secure one provider of telecommunications services or voice- |
| 125 | over-Internet protocol for all end users in the cooperative; |
| 126 | homeowners' associations, as defined in chapter 720, Florida |
| 127 | Statutes; and short-term tenancies served by call aggregators as |
| 128 | defined by the Florida Public Service Commission. |
| 129 | (f) "Landlord" means owner of the property, its authorized |
| 130 | representatives, and any and all parties that have control over |
| 131 | any part of the property or telecommunications facility within |
| 132 | the property. |
| 133 | (g) "Space" means any area of the property that will be |
| 134 | used to install the facilities needed to provide |
| 135 | telecommunications services and voice-over-Internet protocol on |
| 136 | the property. Space includes, but is not limited to, conduit and |
| 137 | may be located in or on the rooftop of a building or buildings |
| 138 | of the property. |
| 139 | (h) "Tenant" means any occupant in a multitenant |
| 140 | environment or any authorized subtenant of such occupant whose |
| 141 | occupancy is subject to the terms of the primary lease. The term |
| 142 | includes any person, corporation, or entity possessing an |
| 143 | ownership interest in a condominium or cooperative that is not |
| 144 | excluded from the definition of a multitenant environment. |
| 145 | (i) "Voice-over-Internet protocol" means any Internet- |
| 146 | protocol-enabled services offering real-time, multidirectional |
| 147 | voice functionality, including, but not limited to, services |
| 148 | that mimic traditional telephony. |
| 149 | (2) A telecommunications company or voice-over-Internet |
| 150 | protocol provider shall have access to space in multitenant |
| 151 | environments to provide telecommunications services and voice- |
| 152 | over-Internet protocol pursuant to the following standards: |
| 153 | (a) Access shall be granted on a reasonable, |
| 154 | nondiscriminatory, and technologically neutral basis. |
| 155 | (b) Tenants, landlords, and telecommunications companies |
| 156 | or voice-over-Internet protocol providers shall make every |
| 157 | reasonable effort to negotiate terms and conditions for access. |
| 158 | (c) A landlord may charge a telecommunications company, |
| 159 | voice-over-Internet protocol provider, or tenant the reasonable |
| 160 | and necessary costs of installation and removal of the company's |
| 161 | or voice-over-Internet protocol provider's network equipment and |
| 162 | facilities. |
| 163 | (d) A landlord may impose conditions reasonably necessary |
| 164 | for the safety, security, and aesthetics of the property. |
| 165 | (3) A landlord shall: |
| 166 | (a) Comply with all laws, rules, and regulations, |
| 167 | including, but not limited to, environmental laws, rules, and |
| 168 | regulations, applicable to the property. |
| 169 | (b) Grant to a telecommunications company or voice-over- |
| 170 | Internet protocol provider, if requested, permission to install |
| 171 | antennas on the roof of the property. |
| 172 | (c) Assist in locating and providing access to available |
| 173 | building riser and conduit, and the telecommunications company |
| 174 | or voice-over-Internet protocol provider shall have the right to |
| 175 | construct, where necessary and at its sole cost, additional |
| 176 | conduit facilities associated with the facilities. |
| 177 | (d) Identify the demarcation point on the property to the |
| 178 | telecommunications company or voice-over-Internet protocol |
| 179 | provider. |
| 180 | (e) Be responsible for obtaining all necessary easements |
| 181 | across another tenant's premises. |
| 182 | (f) Disclose to potential tenants the existence of any |
| 183 | marketing agreement. |
| 184 | (4) A landlord shall not: |
| 185 | (a) Prevent or delay more than 10 business days a |
| 186 | telecommunications company or voice-over Internet protocol |
| 187 | provider from constructing, installing, operating, maintaining, |
| 188 | repairing, disconnecting, replacing, or removing facilities on, |
| 189 | in, over, and across the property. |
| 190 | (b) Interfere with the telecommunications company or |
| 191 | voice-over-Internet protocol provider installation of facilities |
| 192 | on the property. |
| 193 | (c) Discriminate against a telecommunications company or |
| 194 | voice-over-Internet protocol provider installation, terms, or |
| 195 | compensation by which a telecommunications company or voice- |
| 196 | over-Internet protocol provider gains access to place its |
| 197 | facilities and provide its telecommunications services or voice- |
| 198 | over-Internet protocol to a tenant on the property. |
| 199 | (d) Demand an unreasonable or discriminatory payment of |
| 200 | any kind, or in any form, from a tenant or a telecommunications |
| 201 | company or voice-over-Internet protocol provider for allowing |
| 202 | the telecommunications company or voice-over-Internet protocol |
| 203 | provider access to the property. |
| 204 | (e) Discriminate against a tenant in any manner, including |
| 205 | rental charge discrimination, based on its choice of |
| 206 | telecommunications company or voice-over-Internet protocol |
| 207 | provider. |
| 208 | (f) Erect any indirect or direct barriers to entry that |
| 209 | have the effect of delaying or denying a telecommunications |
| 210 | company or voice-over-Internet protocol provider access to the |
| 211 | property, or denying a tenant the right to choose its service |
| 212 | provider. |
| 213 | (g) Enter into exclusive access agreements or exclusionary |
| 214 | agreements with any telecommunications company or voice-over- |
| 215 | Internet protocol provider. |
| 216 | (h) Prevent a telecommunications company or voice-over- |
| 217 | Internet protocol provider from gaining access to the property |
| 218 | during an emergency. |
| 219 | (i) Deny access to space previously dedicated to public |
| 220 | service if that space is sufficient to accommodate the |
| 221 | facilities needed for access; however, a landlord may deny |
| 222 | access to space if the space required for installation is not |
| 223 | reasonably sufficient to accommodate the request or when the |
| 224 | installation would unreasonably interfere with the aesthetics of |
| 225 | the building. |
| 226 | (j) Charge a fee other than the reasonable and necessary |
| 227 | costs for the privilege of providing telecommunications service |
| 228 | and voice-over-Internet protocol to a tenant. |
| 229 | (k) Demand a waiver of liability for, or indemnification |
| 230 | from, losses, costs, damages, expenses, judgments, or claims to |
| 231 | the extent caused by the landlord's own negligence or willful |
| 232 | misconduct. |
| 233 | (5) The telecommunications company or voice-over-Internet |
| 234 | protocol provider has the right to install facilities in, on, |
| 235 | across, and over the property in order to provide |
| 236 | telecommunications services or voice-over-Internet protocol to |
| 237 | tenants: |
| 238 | (a) For a period no longer than the remaining term of the |
| 239 | tenant's lease unless otherwise agreed to by the |
| 240 | telecommunications company or voice-over-Internet protocol |
| 241 | provider and the landlord. Should the tenant's lease renew, the |
| 242 | agreement between the telecommunications company or voice-over- |
| 243 | Internet protocol provider and the landlord automatically |
| 244 | continues, without the need for renegotiation, for the term of |
| 245 | the tenant's renewal. |
| 246 | (b) For a period longer than the remaining term of the |
| 247 | tenant's lease if the telecommunications company or voice-over- |
| 248 | Internet protocol provider has determined it is in the best |
| 249 | interest of the company or provider to allow its facilities to |
| 250 | remain on the property: |
| 251 | 1. Without interference from the landlord, except as |
| 252 | provided in this subsection. |
| 253 | 2. At terms, conditions, and, if applicable, compensation |
| 254 | rates which are fair, reasonable, nondiscriminatory, and |
| 255 | competitively neutral. |
| 256 | (6) The Florida Public Service Commission shall have |
| 257 | exclusive jurisdiction for the purpose of resolving disputes |
| 258 | arising between telecommunications companies or voice-over- |
| 259 | Internet protocol providers, tenants, and landlords concerning |
| 260 | access to tenants for the provision of telecommunications |
| 261 | services and voice-over-Internet protocol in multitenant |
| 262 | environments as outlined in this section. |
| 263 | (a) The following must occur before an action for access |
| 264 | may be brought: |
| 265 | 1. After a tenant initiates a request to a |
| 266 | telecommunications company or voice-over-Internet protocol |
| 267 | provider for service, the telecommunications company or voice- |
| 268 | over-Internet protocol provider and the tenant shall convey the |
| 269 | request for service to the landlord. |
| 270 | 2. If a landlord is unresponsive to a request for access, |
| 271 | a written request shall be submitted to the landlord. |
| 272 | 3. If the landlord fails to respond within 10 business |
| 273 | days, if access is denied, or if reasonable and |
| 274 | nondiscriminatory terms for access cannot be agreed upon, the |
| 275 | telecommunications company or voice-over-Internet protocol |
| 276 | provider and the tenant may file a petition with the commission |
| 277 | for review. |
| 278 | (b) In resolving disputes related to access, the |
| 279 | commission shall apply the standards described and shall resolve |
| 280 | the disputes on an expedited basis no later than 120 days after |
| 281 | the filing of a petition. |
| 282 | (c) The commission shall have the authority to adopt rules |
| 283 | necessary to implement the provisions of this section. The |
| 284 | commission shall have the power to impose upon any person or |
| 285 | entity under this section that is found to have refused to |
| 286 | comply with or to have willfully violated any lawful rule or |
| 287 | order of the commission, the penalties and remedies prescribed |
| 288 | in s. 364.285, Florida Statutes. |
| 289 | Section 2. This act shall take effect upon becoming law. |