HB 1117

1
A bill to be entitled
2An act relating to the staffing of health care facilities;
3creating ss. 395.051-395.057, F.S.; providing a popular
4name; providing legislative findings; defining terms;
5prescribing safe staffing standards for health care
6facilities; requiring licensed facilities to submit an
7annual staffing plan to the Agency for Health Care
8Administration; providing standards for the required skill
9mix; requiring compliance with the staffing plan;
10requiring recordkeeping; prohibiting mandatory overtime;
11providing applicability; providing to employees the right
12to refuse certain assignments and the right to report
13suspected violations of safe staffing standards; providing
14for the agency to enforce compliance with the act;
15requiring the agency to develop and adopt rules; providing
16an effective date.
17
18Be It Enacted by the Legislature of the State of Florida:
19
20     Section 1.  Section 395.051, Florida Statutes, is created
21to read:
22     395.051  Popular name.--Sections 395.051-395.057 may be
23cited as the "Safe Staffing for Quality Care Act."
24     Section 2.  Section 395.052, Florida Statutes, is created
25to read:
26     395.052  Legislative findings.--The Legislature finds that:
27     (1)  The state has a substantial interest in ensuring that
28delivery of health care services to patients in health care
29facilities located in this state is adequate and safe and that
30health care facilities retain sufficient nursing staff so as to
31promote optimal health care outcomes.
32     (2)  Recent changes in the state's health care delivery
33system are resulting in a higher acuity level among patients in
34health care facilities.
35     (3)  Registered nurses constitute the highest percentage of
36direct health care staff in acute care facilities and have a
37central role in delivering health care.
38     (4)  Extensive research indicates that inadequate
39registered nurse staffing in hospitals can result in increased
40patient death rates, dangerous medical errors, and increased
41length of stay.
42     (5)  To ensure adequate protection and care for patients in
43health care facilities, it is essential that qualified
44registered nurses who are trained and authorized to deliver
45nursing services be accessible and available to meet the nursing
46needs of patients.
47     Section 3.  Section 395.053, Florida Statutes, is created
48to read:
49     395.053  Definitions.--As used in this act, the term:
50     (1)  "Acuity system" means an established measurement
51instrument that:
52     (a)  Predicts nursing care requirements for individual
53patients based on the severity of patient illness, the need for
54specialized equipment and technology, the intensity of nursing
55interventions required, and the complexity of clinical nursing
56judgment needed to design, implement, and evaluate the patient's
57nursing care plan.
58     (b)  Details the amount of nursing care needed, both in the
59number of registered nurses and in the skill mix of nursing
60personnel required daily for each patient in a nursing
61department or unit.
62     (c)  Is stated in terms that can be readily used and
63understood by direct-care nursing staff.
64     (2)  "Assessment tool" means a measurement system that
65compares the staffing level in each nursing department or unit
66against actual patient nursing care requirements in order to
67review the accuracy of an acuity system.
68     (3)  "Declared state of emergency" means an officially
69designated state of emergency which has been declared by a
70federal, state, or local government official who has the
71authority to declare that the state, county, municipality, or
72locality is in a state of emergency. The term does not include a
73state of emergency which results from a labor dispute in the
74health care industry.
75     (4)  "Direct-care nurse" or "direct-care nursing staff"
76means any registered nurse who has direct responsibility to
77oversee or carry out medical regimens or nursing care for one or
78more patients. A nurse administrator, nurse supervisor, nurse
79educator, charge nurse, or other registered nurse who does not
80have a specific patient assignment may not be included in the
81calculation of the registered nurse-to-patient ratio.
82     (5)  "Documented staffing plan" means a detailed written
83plan that sets forth the minimum number, skill mix, and
84classification of licensed nurses required in each nursing
85department or unit in the health care facility for a given year,
86based on reasonable projections derived from the patient census
87and average acuity level within each department or unit during
88the previous year, the department or unit size and geography,
89the nature of services provided, and any foreseeable changes in
90department or unit size or function during the current year.
91     (6)  "Health care facility" means an acute care hospital,
92emergency care hospital, or ambulatory surgical center licensed
93under chapter 395, an outpatient surgical facility, or a
94psychiatric treatment facility licensed under chapter 394.
95     (7)  "Nurse" means a registered nurse.
96     (8)  "Nursing care" means care that falls within the scope
97of practice set forth in chapter 464 and other laws and rules or
98care that is otherwise encompassed within recognized
99professional standards of nursing practice, including
100assessment, nursing diagnosis, planning, intervention,
101evaluation, and patient advocacy.
102     (9)  "On-call time" means time spent by an employee who:
103     (a)  Is not working on the premises of the place of
104employment but who is compensated for availability; or
105     (b)  As a condition of employment, has agreed to be
106available to return to the premises of the place of employment
107on short notice if the need arises.
108     (10)  "Overtime" means the hours worked in excess of any of
109the following:
110     (a)  An agreed-upon, predetermined, regularly scheduled
111shift;
112     (b)  Twelve hours in a 24-hour period; or
113     (c)  Eighty hours in a consecutive 14-day period.
114     (11)  "Reasonable efforts," in reference to the prohibition
115on mandatory overtime, means that the employer is unable to
116obtain staff coverage even though the employer has:
117     (a)  Sought, from among all available qualified staff who
118are working, individuals who would volunteer to work overtime.
119     (b)  Contacted employees who have made themselves available
120to work overtime.
121     (c)  Sought the use of per diem staff.
122     (d)  Sought personnel from a contracted temporary agency if
123such staffing is permitted by law or an applicable collective
124bargaining agreement.
125     (12)  "Skill mix" means the differences in licensing,
126specialty, and experience among direct-care nurses.
127     (13)  "Staffing level" means the actual numerical
128registered nurse-to-patient ratio within a nursing department or
129unit.
130     (14)  "Unforeseeable emergent circumstance" means:
131     (a)  An unforeseen declared national, state, or municipal
132emergency;
133     (b)  A situation in which a health care disaster plan is
134activated; or
135     (c)  An unforeseen disaster or other catastrophic event
136that substantially affects or increases the need for health care
137services.
138     Section 4.  Section 395.054, Florida Statutes, is created
139to read:
140     395.054  Facility staffing standards.--
141     (1)  STAFFING PRINCIPLES.--The basic principles of staffing
142in health care facilities should be focused on patient health
143care needs and based on consideration of patient acuity levels
144and services that need to be provided to ensure optimal
145outcomes. Safe staffing practices recognize the importance of
146all health care workers in providing quality patient care. The
147setting of staffing standards for registered nurses is not to be
148interpreted as justifying the understaffing of other critical
149health care workers, including licensed practical nurses, social
150workers, and other licensed or unlicensed assistive personnel.
151Indeed, the availability of these other health care workers
152enables registered nurses to focus on the nursing care functions
153that only registered nurses, by law, are permitted to perform
154and thereby helps to ensure adequate staffing levels.
155     (2)  SPECIFIC STANDARDS.--Health care facilities shall
156provide staffing by registered nurses in accordance with the
157minimum nurse-to-patient ratios that are set forth in this
158subsection. Staffing for care that does not require a registered
159nurse is not included within these ratios and must be determined
160pursuant to the patient classification system. Nurse-to-patient
161ratios represent the maximum number of patients which are
162assigned to one registered nurse during one shift. Only nurses
163providing direct patient care shall be included in the ratios.
164Nurse administrators, nurse supervisors, charge nurses, and
165other licensed nurses who do not have a specific patient care
166assignment may not be included in the calculation of the nurse-
167to-patient ratio. This section does not prohibit a registered
168nurse from providing care within the scope of his or her
169practice to a patient assigned to another nurse.
170     (a)  No more than two patients may be assigned to each
171registered nurse in a critical care unit, so that the minimum
172registered nurse-to-patient ratio is 1 to 2 or fewer at any
173time. As used in this act, the term "critical care unit" means a
174nursing unit of a general acute care hospital that provides one
175of the following services: an intensive care service, a
176postanesthesia recovery service, a burn center service, a
177coronary care service, or an acute respiratory service. In a
178neonatal intensive care service, no more than two patients may
179be assigned to each nurse.
180     (b)  In a surgical service operating room, no more than one
181patient-occupied operating room may be assigned to each
182registered nurse.
183     (c)  No more than two patients may be assigned to each
184registered nurse in a labor/delivery unit of a perinatal
185service, so that the registered nurse-to-patient ratio is 1 to 2
186or fewer at any time.
187     (d)  No more than three mother-baby couplets may be
188assigned to each registered nurse in a postpartum area of a
189perinatal unit at any time. If multiple births have occurred,
190the total number of mothers plus infants which are assigned to a
191single registered nurse may not exceed six.
192     (e)  In a hospital that provides basic emergency medical
193services or comprehensive emergency medical services, no more
194than three patients who are receiving emergency services may be
195assigned to each registered nurse, so that the registered nurse-
196to-patient ratio in an emergency department is 1 to 3 or fewer
197at any time patients are receiving treatment. No fewer than two
198registered nurses must be physically present in the emergency
199department when a patient is present.
200     (f)  The nurse assigned to triage patients may not have a
201patient assignment, may not be assigned the responsibility for
202the base ratio, and may not be counted in the registered nurse-
203to-patient ratio.
204     (g)  When nursing staff are attending critical care
205patients in the emergency department, no more than two patients
206may be assigned to each registered nurse. When nursing staff in
207the emergency department are attending trauma patients, no more
208than one patient may be assigned to each registered nurse at any
209time.
210     (h)  No more than three patients may be assigned to each
211registered nurse in a step-down unit, so that the minimum
212registered nurse-to-patient ratio is 1 to 3 or fewer at any
213time. As used in this subsection, the term:
214     1.  "Artificial life support" means a system that uses
215medical technology to aid, support, or replace a vital function
216of the body which has been seriously damaged.
217     2.  "Step-down unit" means a unit that is organized,
218operated, and maintained to provide for the monitoring and care
219of patients who have moderate or potentially severe physiologic
220instability that requires technical support but not necessarily
221artificial life support.
222     3.  "Technical support" means specialized equipment or
223personnel, or both, that provides for invasive monitoring,
224telemetry, and mechanical ventilation for the immediate
225amelioration or remediation of severe pathology for those
226patients who require less care than intensive care but more than
227that which is available from medical/surgical care.
228     (i)  No more than three patients may be assigned to each
229registered nurse in a telemetry unit, so that the minimum
230registered nurse-to-patient ratio is 1 to 3 or fewer at any
231time. As used in this paragraph, the term "telemetry unit" means
232a unit designated for the electronic monitoring, recording,
233retrieval, and display of cardiac electrical signals.
234     (j)  No more than four patients may be assigned to each
235registered nurse in a medical/surgical care unit, so that the
236minimum registered nurse-to-patient ratio is 1 to 4 or fewer at
237any time. As used in this subsection, the term "medical/surgical
238care unit" means a unit that has beds classified as
239medical/surgical in which patients who require less care than
240that which is available in intensive care units or step-down
241units receive 24-hour inpatient general medical services,
242postsurgical services, or both general medical and postsurgical
243services. These units may include mixed patient populations of
244diverse diagnoses and diverse age groups.
245     (k)  No more than four patients may be assigned to each
246registered nurse in a specialty care unit, so that the minimum
247registered nurse-to-patient ratio is 1 to 4 or fewer at any
248time. As used in this paragraph, the term "specialty care unit"
249means a unit that is organized, operated, and maintained to
250provide care for a specific medical condition or a specific
251patient population, is more comprehensive for the specific
252condition or disease process than the care that is available in
253medical/surgical care units, and is not otherwise covered in
254this section.
255     (l)  No more than four patients may be assigned to each
256registered nurse in an acute care psychiatric unit, so that the
257minimum registered nurse-to-patient ratio is 1 to 4 or fewer at
258any time.
259
260Identifying a unit by a name or term other than those used in
261this subsection does not affect the requirement to provide staff
262for the unit at the ratio required for the level or type of care
263provided in the unit, as set forth in this subsection.
264     (3)  STAFFING PLAN.--Each facility licensed under this
265chapter shall ensure that it provides sufficient, appropriately
266qualified nursing staff of each classification in each
267department or unit within the facility in order to meet the
268individualized care needs of the patients. To accomplish this
269goal, each health care facility licensed under this chapter
270shall submit annually to the Agency for Health Care
271Administration a documented staffing plan together with a
272written certification that the staffing plan is sufficient to
273provide adequate and appropriate delivery of health care
274services to patients for the ensuing year. The staffing plan
275must:
276     (a)  Meet the minimum requirements set forth in subsection
277(2).
278     (b)  Be adequate to meet any additional requirements
279provided by other laws or rules.
280     (c)  Employ and identify an approved acuity system for
281addressing fluctuations in actual patient acuity levels and
282nursing care requirements necessitating increased staffing
283levels above the minimums set forth in the plan.
284     (d)  Factor in other unit or department activities, such as
285discharges, transfers and admissions, and administrative support
286tasks, which direct-care nurses are expected to perform in
287addition to direct nursing care.
288     (e)  Identify the assessment tool used to validate the
289acuity system relied on in the plan.
290     (f)  Identify the system that will be used to document
291actual daily staffing levels within each department or unit.
292     (g)  Include a written assessment of the accuracy of the
293previous year's staffing plan in light of actual staffing needs.
294     (h)  Identify each nurse staff classification referenced in
295the staffing plan, together with a statement setting forth
296minimum qualifications for each such classification.
297     (i)  Be developed in consultation with the direct-care
298nursing staff within each department or unit or, if such staff
299is covered by a collective bargaining agreement, with the
300applicable recognized or certified collective bargaining
301representatives of the direct-care nursing staff.
302     (4)  MINIMUM SKILL MIX.--The skill mix reflected in a
303documented staffing plan must ensure that all of the following
304elements of the nursing process are performed in the planning
305and delivery of care for each patient: assessment, nursing
306diagnosis, planning, intervention, evaluation, and patient
307advocacy.
308     (a)  The skill mix may not incorporate or assume that
309nursing care functions required by licensing law or rules or
310accepted standards of practice to be performed by a licensed
311nurse are to be performed by unlicensed personnel.
312     (b)  A nurse may not be assigned or included in the count
313of assigned nursing staff for purposes of compliance with
314minimum staffing requirements in a nursing department or unit or
315a clinical area within the health care facility unless the nurse
316is qualified in the area of practice to which the nurse is
317assigned.
318     (5)  COMPLIANCE WITH PLAN.--As a condition of licensing, a
319health care facility must at all times provide staff in
320accordance with its documented staffing plan and the staffing
321standards set forth in this section; however, this section does
322not preclude a health care facility from implementing higher
323direct-care, nurse-to-patient staffing levels.
324     (6)  RECORDKEEPING.--The facility shall maintain records
325sufficient to allow the agency to determine the daily staffing
326ratios and skill mixes that the facility has maintained on each
327unit.
328     Section 5.  Section 395.055, Florida Statutes, is created
329to read:
330     395.055  Mandatory overtime.--
331     (1)  An employee of a health care facility may not be
332required to work overtime as defined in s. 395.053. Compelling
333or attempting to compel an employee to work overtime is contrary
334to public policy and is a violation of this section. The
335acceptance by any employee of overtime work is strictly
336voluntary, and the refusal of an employee to accept such
337overtime work may not be grounds for discrimination, dismissal,
338discharge, or any other penalty; threats of reports for
339discipline; or employment decisions adverse to the employee.
340     (2)  This section does not apply to work that occurs:
341     (a)  Because of an unforeseeable emergent circumstance;
342     (b)  During prescheduled on-call time if, as of July 1,
3432005, such prescheduled on-call time was a customary and long-
344standing practice in the unit or department of the health care
345facility; or
346     (c)  Because of unpredictable and unavoidable occurrences
347relating to health care delivery which occur at unscheduled
348intervals and require immediate action, if the employer shows
349that the employer has exhausted reasonable efforts to comply
350with the documented staffing plan. An employer has not made
351reasonable efforts if overtime work is used to fill vacancies
352resulting from chronic staff shortages.
353     (3)  This section does not prohibit a health care employee
354from voluntarily working overtime.
355     Section 6.  Section 395.056, Florida Statutes, is created
356to read:
357     395.056  Employee rights.--
358     (1)  A health care facility may not penalize, discriminate
359against, or retaliate in any manner against a direct-care
360registered nurse for refusing an assignment that would violate
361requirements set forth in this act.
362     (2)  A health care facility may not penalize, discriminate
363against, or retaliate in any manner against an employee with
364respect to compensation for, or terms, conditions, or privileges
365of, employment if such an employee in good faith, individually
366or in conjunction with another person or persons:
367     (a)  Reports a violation or suspected violation of this act
368to a regulatory agency, a private accreditation body, or
369management personnel of the health care facility;
370     (b)  Initiates, cooperates in, or otherwise participates in
371an investigation or proceeding brought by a regulatory agency or
372private accrediting body concerning matters covered by this act;
373     (c)  Informs or discusses with any other employee, with any
374representative of an employee, with a patient or patient
375representative, or with the public violations or suspected
376violations of this act; or
377     (d)  Otherwise avails himself or herself of the rights set
378forth in this act.
379     (3)  For purposes of this section, an employee is acting in
380good faith if the employee reasonably believes that the
381information reported or disclosed is true and that a violation
382has occurred or may occur.
383     Section 7.  Section 395.057, Florida Statutes, is created
384to read:
385     395.057  Implementation and enforcement.--
386     (1)  The Agency for Health Care Administration shall
387enforce compliance with the staffing plans and standards set
388forth in this act. The agency may adopt rules necessary to
389administer this act. At a minimum, the rules must provide for:
390     (a)  Unannounced, random compliance site visits to licensed
391health care facilities subject to this act.
392     (b)  An accessible and confidential system by which the
393public and nursing staff can report a health care facility's
394failure to comply with this act.
395     (c)  A systematic means of investigating and correcting
396violations of this act.
397     (d)  A graduated system of penalties, including fines,
398withholding of reimbursement, suspension of admission to
399specific units, and other appropriate measures, if violations
400are not corrected.
401     (e)  Public access to information regarding reports of
402inspections, results, deficiencies, and corrections.
403     (2)  The agency shall develop rules for administering this
404act which require compliance with staffing standards for
405critical care units by July 1, 2006, and compliance with all
406provisions of this act by July 1, 2008.
407     Section 8.  This act shall take effect July 1, 2005.


CODING: Words stricken are deletions; words underlined are additions.