1 | A bill to be entitled |
2 | An act relating to the staffing of health care facilities; |
3 | creating ss. 395.051-395.057, F.S.; providing a popular |
4 | name; providing legislative findings; defining terms; |
5 | prescribing safe staffing standards for health care |
6 | facilities; requiring licensed facilities to submit an |
7 | annual staffing plan to the Agency for Health Care |
8 | Administration; providing standards for the required skill |
9 | mix; requiring compliance with the staffing plan; |
10 | requiring recordkeeping; prohibiting mandatory overtime; |
11 | providing applicability; providing to employees the right |
12 | to refuse certain assignments and the right to report |
13 | suspected violations of safe staffing standards; providing |
14 | for the agency to enforce compliance with the act; |
15 | requiring the agency to develop and adopt rules; providing |
16 | an effective date. |
17 |
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18 | Be It Enacted by the Legislature of the State of Florida: |
19 |
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20 | Section 1. Section 395.051, Florida Statutes, is created |
21 | to read: |
22 | 395.051 Popular name.--Sections 395.051-395.057 may be |
23 | cited as the "Safe Staffing for Quality Care Act." |
24 | Section 2. Section 395.052, Florida Statutes, is created |
25 | to read: |
26 | 395.052 Legislative findings.--The Legislature finds that: |
27 | (1) The state has a substantial interest in ensuring that |
28 | delivery of health care services to patients in health care |
29 | facilities located in this state is adequate and safe and that |
30 | health care facilities retain sufficient nursing staff so as to |
31 | promote optimal health care outcomes. |
32 | (2) Recent changes in the state's health care delivery |
33 | system are resulting in a higher acuity level among patients in |
34 | health care facilities. |
35 | (3) Registered nurses constitute the highest percentage of |
36 | direct health care staff in acute care facilities and have a |
37 | central role in delivering health care. |
38 | (4) Extensive research indicates that inadequate |
39 | registered nurse staffing in hospitals can result in increased |
40 | patient death rates, dangerous medical errors, and increased |
41 | length of stay. |
42 | (5) To ensure adequate protection and care for patients in |
43 | health care facilities, it is essential that qualified |
44 | registered nurses who are trained and authorized to deliver |
45 | nursing services be accessible and available to meet the nursing |
46 | needs of patients. |
47 | Section 3. Section 395.053, Florida Statutes, is created |
48 | to read: |
49 | 395.053 Definitions.--As used in this act, the term: |
50 | (1) "Acuity system" means an established measurement |
51 | instrument that: |
52 | (a) Predicts nursing care requirements for individual |
53 | patients based on the severity of patient illness, the need for |
54 | specialized equipment and technology, the intensity of nursing |
55 | interventions required, and the complexity of clinical nursing |
56 | judgment needed to design, implement, and evaluate the patient's |
57 | nursing care plan. |
58 | (b) Details the amount of nursing care needed, both in the |
59 | number of registered nurses and in the skill mix of nursing |
60 | personnel required daily for each patient in a nursing |
61 | department or unit. |
62 | (c) Is stated in terms that can be readily used and |
63 | understood by direct-care nursing staff. |
64 | (2) "Assessment tool" means a measurement system that |
65 | compares the staffing level in each nursing department or unit |
66 | against actual patient nursing care requirements in order to |
67 | review the accuracy of an acuity system. |
68 | (3) "Declared state of emergency" means an officially |
69 | designated state of emergency which has been declared by a |
70 | federal, state, or local government official who has the |
71 | authority to declare that the state, county, municipality, or |
72 | locality is in a state of emergency. The term does not include a |
73 | state of emergency which results from a labor dispute in the |
74 | health care industry. |
75 | (4) "Direct-care nurse" or "direct-care nursing staff" |
76 | means any registered nurse who has direct responsibility to |
77 | oversee or carry out medical regimens or nursing care for one or |
78 | more patients. A nurse administrator, nurse supervisor, nurse |
79 | educator, charge nurse, or other registered nurse who does not |
80 | have a specific patient assignment may not be included in the |
81 | calculation of the registered nurse-to-patient ratio. |
82 | (5) "Documented staffing plan" means a detailed written |
83 | plan that sets forth the minimum number, skill mix, and |
84 | classification of licensed nurses required in each nursing |
85 | department or unit in the health care facility for a given year, |
86 | based on reasonable projections derived from the patient census |
87 | and average acuity level within each department or unit during |
88 | the previous year, the department or unit size and geography, |
89 | the nature of services provided, and any foreseeable changes in |
90 | department or unit size or function during the current year. |
91 | (6) "Health care facility" means an acute care hospital, |
92 | emergency care hospital, or ambulatory surgical center licensed |
93 | under chapter 395, an outpatient surgical facility, or a |
94 | psychiatric treatment facility licensed under chapter 394. |
95 | (7) "Nurse" means a registered nurse. |
96 | (8) "Nursing care" means care that falls within the scope |
97 | of practice set forth in chapter 464 and other laws and rules or |
98 | care that is otherwise encompassed within recognized |
99 | professional standards of nursing practice, including |
100 | assessment, nursing diagnosis, planning, intervention, |
101 | evaluation, and patient advocacy. |
102 | (9) "On-call time" means time spent by an employee who: |
103 | (a) Is not working on the premises of the place of |
104 | employment but who is compensated for availability; or |
105 | (b) As a condition of employment, has agreed to be |
106 | available to return to the premises of the place of employment |
107 | on short notice if the need arises. |
108 | (10) "Overtime" means the hours worked in excess of any of |
109 | the following: |
110 | (a) An agreed-upon, predetermined, regularly scheduled |
111 | shift; |
112 | (b) Twelve hours in a 24-hour period; or |
113 | (c) Eighty hours in a consecutive 14-day period. |
114 | (11) "Reasonable efforts," in reference to the prohibition |
115 | on mandatory overtime, means that the employer is unable to |
116 | obtain staff coverage even though the employer has: |
117 | (a) Sought, from among all available qualified staff who |
118 | are working, individuals who would volunteer to work overtime. |
119 | (b) Contacted employees who have made themselves available |
120 | to work overtime. |
121 | (c) Sought the use of per diem staff. |
122 | (d) Sought personnel from a contracted temporary agency if |
123 | such staffing is permitted by law or an applicable collective |
124 | bargaining agreement. |
125 | (12) "Skill mix" means the differences in licensing, |
126 | specialty, and experience among direct-care nurses. |
127 | (13) "Staffing level" means the actual numerical |
128 | registered nurse-to-patient ratio within a nursing department or |
129 | unit. |
130 | (14) "Unforeseeable emergent circumstance" means: |
131 | (a) An unforeseen declared national, state, or municipal |
132 | emergency; |
133 | (b) A situation in which a health care disaster plan is |
134 | activated; or |
135 | (c) An unforeseen disaster or other catastrophic event |
136 | that substantially affects or increases the need for health care |
137 | services. |
138 | Section 4. Section 395.054, Florida Statutes, is created |
139 | to read: |
140 | 395.054 Facility staffing standards.-- |
141 | (1) STAFFING PRINCIPLES.--The basic principles of staffing |
142 | in health care facilities should be focused on patient health |
143 | care needs and based on consideration of patient acuity levels |
144 | and services that need to be provided to ensure optimal |
145 | outcomes. Safe staffing practices recognize the importance of |
146 | all health care workers in providing quality patient care. The |
147 | setting of staffing standards for registered nurses is not to be |
148 | interpreted as justifying the understaffing of other critical |
149 | health care workers, including licensed practical nurses, social |
150 | workers, and other licensed or unlicensed assistive personnel. |
151 | Indeed, the availability of these other health care workers |
152 | enables registered nurses to focus on the nursing care functions |
153 | that only registered nurses, by law, are permitted to perform |
154 | and thereby helps to ensure adequate staffing levels. |
155 | (2) SPECIFIC STANDARDS.--Health care facilities shall |
156 | provide staffing by registered nurses in accordance with the |
157 | minimum nurse-to-patient ratios that are set forth in this |
158 | subsection. Staffing for care that does not require a registered |
159 | nurse is not included within these ratios and must be determined |
160 | pursuant to the patient classification system. Nurse-to-patient |
161 | ratios represent the maximum number of patients which are |
162 | assigned to one registered nurse during one shift. Only nurses |
163 | providing direct patient care shall be included in the ratios. |
164 | Nurse administrators, nurse supervisors, charge nurses, and |
165 | other licensed nurses who do not have a specific patient care |
166 | assignment may not be included in the calculation of the nurse- |
167 | to-patient ratio. This section does not prohibit a registered |
168 | nurse from providing care within the scope of his or her |
169 | practice to a patient assigned to another nurse. |
170 | (a) No more than two patients may be assigned to each |
171 | registered nurse in a critical care unit, so that the minimum |
172 | registered nurse-to-patient ratio is 1 to 2 or fewer at any |
173 | time. As used in this act, the term "critical care unit" means a |
174 | nursing unit of a general acute care hospital that provides one |
175 | of the following services: an intensive care service, a |
176 | postanesthesia recovery service, a burn center service, a |
177 | coronary care service, or an acute respiratory service. In a |
178 | neonatal intensive care service, no more than two patients may |
179 | be assigned to each nurse. |
180 | (b) In a surgical service operating room, no more than one |
181 | patient-occupied operating room may be assigned to each |
182 | registered nurse. |
183 | (c) No more than two patients may be assigned to each |
184 | registered nurse in a labor/delivery unit of a perinatal |
185 | service, so that the registered nurse-to-patient ratio is 1 to 2 |
186 | or fewer at any time. |
187 | (d) No more than three mother-baby couplets may be |
188 | assigned to each registered nurse in a postpartum area of a |
189 | perinatal unit at any time. If multiple births have occurred, |
190 | the total number of mothers plus infants which are assigned to a |
191 | single registered nurse may not exceed six. |
192 | (e) In a hospital that provides basic emergency medical |
193 | services or comprehensive emergency medical services, no more |
194 | than three patients who are receiving emergency services may be |
195 | assigned to each registered nurse, so that the registered nurse- |
196 | to-patient ratio in an emergency department is 1 to 3 or fewer |
197 | at any time patients are receiving treatment. No fewer than two |
198 | registered nurses must be physically present in the emergency |
199 | department when a patient is present. |
200 | (f) The nurse assigned to triage patients may not have a |
201 | patient assignment, may not be assigned the responsibility for |
202 | the base ratio, and may not be counted in the registered nurse- |
203 | to-patient ratio. |
204 | (g) When nursing staff are attending critical care |
205 | patients in the emergency department, no more than two patients |
206 | may be assigned to each registered nurse. When nursing staff in |
207 | the emergency department are attending trauma patients, no more |
208 | than one patient may be assigned to each registered nurse at any |
209 | time. |
210 | (h) No more than three patients may be assigned to each |
211 | registered nurse in a step-down unit, so that the minimum |
212 | registered nurse-to-patient ratio is 1 to 3 or fewer at any |
213 | time. As used in this subsection, the term: |
214 | 1. "Artificial life support" means a system that uses |
215 | medical technology to aid, support, or replace a vital function |
216 | of the body which has been seriously damaged. |
217 | 2. "Step-down unit" means a unit that is organized, |
218 | operated, and maintained to provide for the monitoring and care |
219 | of patients who have moderate or potentially severe physiologic |
220 | instability that requires technical support but not necessarily |
221 | artificial life support. |
222 | 3. "Technical support" means specialized equipment or |
223 | personnel, or both, that provides for invasive monitoring, |
224 | telemetry, and mechanical ventilation for the immediate |
225 | amelioration or remediation of severe pathology for those |
226 | patients who require less care than intensive care but more than |
227 | that which is available from medical/surgical care. |
228 | (i) No more than three patients may be assigned to each |
229 | registered nurse in a telemetry unit, so that the minimum |
230 | registered nurse-to-patient ratio is 1 to 3 or fewer at any |
231 | time. As used in this paragraph, the term "telemetry unit" means |
232 | a unit designated for the electronic monitoring, recording, |
233 | retrieval, and display of cardiac electrical signals. |
234 | (j) No more than four patients may be assigned to each |
235 | registered nurse in a medical/surgical care unit, so that the |
236 | minimum registered nurse-to-patient ratio is 1 to 4 or fewer at |
237 | any time. As used in this subsection, the term "medical/surgical |
238 | care unit" means a unit that has beds classified as |
239 | medical/surgical in which patients who require less care than |
240 | that which is available in intensive care units or step-down |
241 | units receive 24-hour inpatient general medical services, |
242 | postsurgical services, or both general medical and postsurgical |
243 | services. These units may include mixed patient populations of |
244 | diverse diagnoses and diverse age groups. |
245 | (k) No more than four patients may be assigned to each |
246 | registered nurse in a specialty care unit, so that the minimum |
247 | registered nurse-to-patient ratio is 1 to 4 or fewer at any |
248 | time. As used in this paragraph, the term "specialty care unit" |
249 | means a unit that is organized, operated, and maintained to |
250 | provide care for a specific medical condition or a specific |
251 | patient population, is more comprehensive for the specific |
252 | condition or disease process than the care that is available in |
253 | medical/surgical care units, and is not otherwise covered in |
254 | this section. |
255 | (l) No more than four patients may be assigned to each |
256 | registered nurse in an acute care psychiatric unit, so that the |
257 | minimum registered nurse-to-patient ratio is 1 to 4 or fewer at |
258 | any time. |
259 |
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260 | Identifying a unit by a name or term other than those used in |
261 | this subsection does not affect the requirement to provide staff |
262 | for the unit at the ratio required for the level or type of care |
263 | provided in the unit, as set forth in this subsection. |
264 | (3) STAFFING PLAN.--Each facility licensed under this |
265 | chapter shall ensure that it provides sufficient, appropriately |
266 | qualified nursing staff of each classification in each |
267 | department or unit within the facility in order to meet the |
268 | individualized care needs of the patients. To accomplish this |
269 | goal, each health care facility licensed under this chapter |
270 | shall submit annually to the Agency for Health Care |
271 | Administration a documented staffing plan together with a |
272 | written certification that the staffing plan is sufficient to |
273 | provide adequate and appropriate delivery of health care |
274 | services to patients for the ensuing year. The staffing plan |
275 | must: |
276 | (a) Meet the minimum requirements set forth in subsection |
277 | (2). |
278 | (b) Be adequate to meet any additional requirements |
279 | provided by other laws or rules. |
280 | (c) Employ and identify an approved acuity system for |
281 | addressing fluctuations in actual patient acuity levels and |
282 | nursing care requirements necessitating increased staffing |
283 | levels above the minimums set forth in the plan. |
284 | (d) Factor in other unit or department activities, such as |
285 | discharges, transfers and admissions, and administrative support |
286 | tasks, which direct-care nurses are expected to perform in |
287 | addition to direct nursing care. |
288 | (e) Identify the assessment tool used to validate the |
289 | acuity system relied on in the plan. |
290 | (f) Identify the system that will be used to document |
291 | actual daily staffing levels within each department or unit. |
292 | (g) Include a written assessment of the accuracy of the |
293 | previous year's staffing plan in light of actual staffing needs. |
294 | (h) Identify each nurse staff classification referenced in |
295 | the staffing plan, together with a statement setting forth |
296 | minimum qualifications for each such classification. |
297 | (i) Be developed in consultation with the direct-care |
298 | nursing staff within each department or unit or, if such staff |
299 | is covered by a collective bargaining agreement, with the |
300 | applicable recognized or certified collective bargaining |
301 | representatives of the direct-care nursing staff. |
302 | (4) MINIMUM SKILL MIX.--The skill mix reflected in a |
303 | documented staffing plan must ensure that all of the following |
304 | elements of the nursing process are performed in the planning |
305 | and delivery of care for each patient: assessment, nursing |
306 | diagnosis, planning, intervention, evaluation, and patient |
307 | advocacy. |
308 | (a) The skill mix may not incorporate or assume that |
309 | nursing care functions required by licensing law or rules or |
310 | accepted standards of practice to be performed by a licensed |
311 | nurse are to be performed by unlicensed personnel. |
312 | (b) A nurse may not be assigned or included in the count |
313 | of assigned nursing staff for purposes of compliance with |
314 | minimum staffing requirements in a nursing department or unit or |
315 | a clinical area within the health care facility unless the nurse |
316 | is qualified in the area of practice to which the nurse is |
317 | assigned. |
318 | (5) COMPLIANCE WITH PLAN.--As a condition of licensing, a |
319 | health care facility must at all times provide staff in |
320 | accordance with its documented staffing plan and the staffing |
321 | standards set forth in this section; however, this section does |
322 | not preclude a health care facility from implementing higher |
323 | direct-care, nurse-to-patient staffing levels. |
324 | (6) RECORDKEEPING.--The facility shall maintain records |
325 | sufficient to allow the agency to determine the daily staffing |
326 | ratios and skill mixes that the facility has maintained on each |
327 | unit. |
328 | Section 5. Section 395.055, Florida Statutes, is created |
329 | to read: |
330 | 395.055 Mandatory overtime.-- |
331 | (1) An employee of a health care facility may not be |
332 | required to work overtime as defined in s. 395.053. Compelling |
333 | or attempting to compel an employee to work overtime is contrary |
334 | to public policy and is a violation of this section. The |
335 | acceptance by any employee of overtime work is strictly |
336 | voluntary, and the refusal of an employee to accept such |
337 | overtime work may not be grounds for discrimination, dismissal, |
338 | discharge, or any other penalty; threats of reports for |
339 | discipline; or employment decisions adverse to the employee. |
340 | (2) This section does not apply to work that occurs: |
341 | (a) Because of an unforeseeable emergent circumstance; |
342 | (b) During prescheduled on-call time if, as of July 1, |
343 | 2005, such prescheduled on-call time was a customary and long- |
344 | standing practice in the unit or department of the health care |
345 | facility; or |
346 | (c) Because of unpredictable and unavoidable occurrences |
347 | relating to health care delivery which occur at unscheduled |
348 | intervals and require immediate action, if the employer shows |
349 | that the employer has exhausted reasonable efforts to comply |
350 | with the documented staffing plan. An employer has not made |
351 | reasonable efforts if overtime work is used to fill vacancies |
352 | resulting from chronic staff shortages. |
353 | (3) This section does not prohibit a health care employee |
354 | from voluntarily working overtime. |
355 | Section 6. Section 395.056, Florida Statutes, is created |
356 | to read: |
357 | 395.056 Employee rights.-- |
358 | (1) A health care facility may not penalize, discriminate |
359 | against, or retaliate in any manner against a direct-care |
360 | registered nurse for refusing an assignment that would violate |
361 | requirements set forth in this act. |
362 | (2) A health care facility may not penalize, discriminate |
363 | against, or retaliate in any manner against an employee with |
364 | respect to compensation for, or terms, conditions, or privileges |
365 | of, employment if such an employee in good faith, individually |
366 | or in conjunction with another person or persons: |
367 | (a) Reports a violation or suspected violation of this act |
368 | to a regulatory agency, a private accreditation body, or |
369 | management personnel of the health care facility; |
370 | (b) Initiates, cooperates in, or otherwise participates in |
371 | an investigation or proceeding brought by a regulatory agency or |
372 | private accrediting body concerning matters covered by this act; |
373 | (c) Informs or discusses with any other employee, with any |
374 | representative of an employee, with a patient or patient |
375 | representative, or with the public violations or suspected |
376 | violations of this act; or |
377 | (d) Otherwise avails himself or herself of the rights set |
378 | forth in this act. |
379 | (3) For purposes of this section, an employee is acting in |
380 | good faith if the employee reasonably believes that the |
381 | information reported or disclosed is true and that a violation |
382 | has occurred or may occur. |
383 | Section 7. Section 395.057, Florida Statutes, is created |
384 | to read: |
385 | 395.057 Implementation and enforcement.-- |
386 | (1) The Agency for Health Care Administration shall |
387 | enforce compliance with the staffing plans and standards set |
388 | forth in this act. The agency may adopt rules necessary to |
389 | administer this act. At a minimum, the rules must provide for: |
390 | (a) Unannounced, random compliance site visits to licensed |
391 | health care facilities subject to this act. |
392 | (b) An accessible and confidential system by which the |
393 | public and nursing staff can report a health care facility's |
394 | failure to comply with this act. |
395 | (c) A systematic means of investigating and correcting |
396 | violations of this act. |
397 | (d) A graduated system of penalties, including fines, |
398 | withholding of reimbursement, suspension of admission to |
399 | specific units, and other appropriate measures, if violations |
400 | are not corrected. |
401 | (e) Public access to information regarding reports of |
402 | inspections, results, deficiencies, and corrections. |
403 | (2) The agency shall develop rules for administering this |
404 | act which require compliance with staffing standards for |
405 | critical care units by July 1, 2006, and compliance with all |
406 | provisions of this act by July 1, 2008. |
407 | Section 8. This act shall take effect July 1, 2005. |