| 1 | A bill to be entitled |
| 2 | An act relating to the Lifeline telecommunications |
| 3 | service; amending s. 364.10, F.S.; directing a local |
| 4 | exchange telecommunications company to offer a consumer |
| 5 | who applies for or receives Lifeline service the option of |
| 6 | blocking toll calls; prohibiting a local exchange |
| 7 | telecommunications company from discontinuing local |
| 8 | service to a consumer receiving Lifeline service for |
| 9 | nonpayment of other telephone services; directing the |
| 10 | Public Service Commission to adopt rules to administer the |
| 11 | prohibition; authorizing a local exchange |
| 12 | telecommunications company to block specified long- |
| 13 | distance services when a customer owes an outstanding |
| 14 | account for those services; revising time for agencies to |
| 15 | develop procedures to promote Lifeline participation; |
| 16 | requiring certain state agencies to automatically enroll |
| 17 | an eligible consumer in the Lifeline service with the |
| 18 | appropriate local exchange telecommunications company; |
| 19 | directing the commission to adopt rules to provide for an |
| 20 | automatic Lifeline service enrollment process; requiring |
| 21 | the commission, the Department of Children and Family |
| 22 | Services, and the Office of Public Counsel to enter into a |
| 23 | memorandum of understanding concerning the automatic |
| 24 | enrollment of consumers in Lifeline services; providing an |
| 25 | effective date. |
| 26 |
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| 27 | Be It Enacted by the Legislature of the State of Florida: |
| 28 |
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| 29 | Section 1. Section 364.10, Florida Statutes, is amended to |
| 30 | read: |
| 31 | 364.10 Undue advantage to person or locality prohibited; |
| 32 | Lifeline service.-- |
| 33 | (1) A telecommunications company may not make or give any |
| 34 | undue or unreasonable preference or advantage to any person or |
| 35 | locality or subject any particular person or locality to any |
| 36 | undue or unreasonable prejudice or disadvantage in any respect |
| 37 | whatsoever. |
| 38 | (2)(a) The prohibitions of subsection (1) notwithstanding, |
| 39 | a telecommunications company serving as carrier of last resort |
| 40 | shall provide a Lifeline Assistance Plan to qualified |
| 41 | residential subscribers, as defined in a commission-approved |
| 42 | tariff and a preferential rate to eligible facilities as |
| 43 | provided for in part II. |
| 44 | (b) A local exchange telecommunications company shall |
| 45 | offer a consumer who applies for or receives Lifeline service |
| 46 | the option of blocking all toll calls or, if technically |
| 47 | capable, placing a limit on the amount of toll calls a consumer |
| 48 | can make. The local exchange telecommunications company may not |
| 49 | charge the consumer an administrative charge or other additional |
| 50 | fee for blocking the service. |
| 51 | (3)(a) Effective September 1, 2003, any local exchange |
| 52 | telecommunications company authorized by the commission to |
| 53 | reduce its switched network access rate under pursuant to s. |
| 54 | 364.164 shall have tariffed and shall provide Lifeline service |
| 55 | to any otherwise eligible customer or potential customer who |
| 56 | meets an income eligibility test at 125 percent or less of the |
| 57 | federal poverty income guidelines for Lifeline customers. The |
| 58 | Such a test for eligibility must augment, rather than replace, |
| 59 | the eligibility standards established by federal law and based |
| 60 | on participation in certain low-income assistance programs. Each |
| 61 | intrastate interexchange telecommunications company shall, |
| 62 | effective September 1, 2003, file a tariff providing at a |
| 63 | minimum the intrastate interexchange telecommunications |
| 64 | carrier's current Lifeline benefits and exemptions to Lifeline |
| 65 | customers who meet the income eligibility test set forth in this |
| 66 | subsection. The Office of Public Counsel shall certify and |
| 67 | maintain claims submitted by a customer for eligibility under |
| 68 | the income test authorized by this subsection. |
| 69 | (b) Each local exchange telecommunications company subject |
| 70 | to this subsection shall provide to each state and federal |
| 71 | agency providing benefits to persons eligible for Lifeline |
| 72 | service applications, brochures, pamphlets, or other materials |
| 73 | that inform the such persons of their eligibility for Lifeline, |
| 74 | and each state agency providing the such benefits shall furnish |
| 75 | the materials to affected persons at the time they apply for |
| 76 | benefits. |
| 77 | (c)1. Any local exchange telecommunications company |
| 78 | customer receiving Lifeline benefits shall not be subject to any |
| 79 | residential basic local telecommunications service rate |
| 80 | increases authorized by s. 364.164 until the local exchange |
| 81 | telecommunications company reaches parity as defined in s. |
| 82 | 364.164(5) or until the customer no longer qualifies for the |
| 83 | Lifeline benefits established by this section or s. 364.105, or |
| 84 | unless otherwise determined by the commission upon petition by a |
| 85 | local exchange telecommunications company. |
| 86 | 2. A local exchange telecommunications company may not |
| 87 | discontinue basic local exchange telephone service to a consumer |
| 88 | who receives Lifeline service because of nonpayment by the |
| 89 | consumer of charges for other services billed by the |
| 90 | telecommunications company, including long-distance service. The |
| 91 | commission shall adopt rules to administer this subparagraph. |
| 92 | 3. A local exchange telecommunications company may block a |
| 93 | Lifeline service participant's access to all long-distance |
| 94 | service except toll-free numbers when the participant owes an |
| 95 | outstanding amount for long-distance service. The local exchange |
| 96 | telecommunications company shall remove the block without |
| 97 | additional cost to the participant on payment of the outstanding |
| 98 | amount. |
| 99 | (d)1. By December 31, 2005 2003, each state agency |
| 100 | providing that provides benefits to persons eligible for |
| 101 | Lifeline service shall undertake, in cooperation with the |
| 102 | Department of Children and Family Services, the commission, the |
| 103 | Office of Public Counsel, and telecommunications companies |
| 104 | providing Lifeline services, the development of procedures to |
| 105 | promote Lifeline participation. |
| 106 | 2. Whenever a state agency determines that a person is |
| 107 | eligible for Lifeline service, the agency must immediately |
| 108 | ensure that the person is automatically enrolled in the Lifeline |
| 109 | service with the appropriate local exchange telecommunications |
| 110 | company. The commission shall adopt rules providing for an |
| 111 | automatic enrollment process in order that eligible customers |
| 112 | receive Lifeline service. |
| 113 | 3. The commission, the Department of Children and Family |
| 114 | Services, and the Office of Public Counsel shall enter into a |
| 115 | memorandum of understanding establishing the respective duties |
| 116 | of the commission, the department, and the Public Counsel in |
| 117 | relation to the automatic enrollment. |
| 118 | (e) The commission shall report to the Governor, the |
| 119 | President of the Senate, and the Speaker of the House of |
| 120 | Representatives by December 31 each year on the number of |
| 121 | customers who are subscribing to Lifeline service and the |
| 122 | effectiveness of any procedures to promote participation. |
| 123 | Section 2. This act shall take effect July 1, 2005. |