1 | The Future of Florida's Families Committee recommends the |
2 | following: |
3 |
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4 | Council/Committee Substitute |
5 | Remove the entire bill and insert: |
6 | A bill to be entitled |
7 | An act relating to Lifeline telecommunications services; |
8 | amending s. 364.10, F.S.; requiring that Lifeline |
9 | Assistance Plans be provided by eligible telecommunications |
10 | carriers; deleting requirement that such plans be provided |
11 | by telecommunications companies serving as carriers of last |
12 | resort; defining the term "eligible telecommunications |
13 | carrier"; requiring such carriers to offer Lifeline service |
14 | applicants and recipients the option of blocking or |
15 | limiting toll calls under certain circumstances; |
16 | prohibiting the carrier from requiring a service deposit |
17 | from certain consumers electing to block or limit toll |
18 | calls; prohibiting a number-portability charge to Lifeline |
19 | subscribers; providing requirements for termination of |
20 | Lifeline service; requiring the Public Service Commission |
21 | to establish procedures for notification and termination of |
22 | Lifeline service; requiring the carrier to timely credit a |
23 | consumer's bill with Lifeline Assistance credits; providing |
24 | criteria for connection, reconnection, and discontinuation |
25 | of basic local telecommunications service for Lifeline |
26 | Assistance subscribers; providing criteria for blocking |
27 | access to long-distance service; adding the Department of |
28 | Education and the Office of Public Counsel to those |
29 | agencies that are directed to cooperate in developing |
30 | procedures for promoting Lifeline participation; requiring |
31 | the commission to adopt rules; requiring certain |
32 | telecommunications companies to file with the commission a |
33 | report on Lifeline participation; requiring the commission |
34 | to report to the Legislature; providing an effective date |
35 |
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36 | Be It Enacted by the Legislature of the State of Florida: |
37 |
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38 | Section 1. Section 364.10, Florida Statutes, is amended to |
39 | read: |
40 | 364.10 Undue advantage to person or locality prohibited; |
41 | Lifeline service.-- |
42 | (1) A telecommunications company may not make or give any |
43 | undue or unreasonable preference or advantage to any person or |
44 | locality or subject any particular person or locality to any |
45 | undue or unreasonable prejudice or disadvantage in any respect |
46 | whatsoever. |
47 | (2)(a) The prohibitions of subsection (1) notwithstanding, |
48 | an eligible telecommunications carrier a telecommunications |
49 | company serving as carrier of last resort shall provide a |
50 | Lifeline Assistance Plan to qualified residential subscribers, |
51 | as defined in a commission-approved tariff or price list and a |
52 | preferential rate to eligible facilities as provided for in part |
53 | II. For the purposes of this section, the term "eligible |
54 | telecommunications carrier" means a telecommunications company, |
55 | as defined by s. 364.02, which is designated as an eligible |
56 | telecommunications carrier by the commission pursuant to 47 |
57 | C.F.R. s. 54.201. |
58 | (b) An eligible telecommunications carrier shall offer a |
59 | consumer who applies for or receives Lifeline service the option |
60 | of blocking all toll calls or, if technically capable, placing a |
61 | limit on the number of toll calls a consumer can make. The |
62 | eligible telecommunications carrier may not charge the consumer |
63 | an administrative charge or other additional fee for blocking |
64 | the service. |
65 | (c) An eligible telecommunications carrier may not collect |
66 | a service deposit in order to initiate Lifeline service if the |
67 | qualifying low-income consumer voluntarily elects toll blocking |
68 | or toll limitation. If the qualifying low-income consumer elects |
69 | not to place toll blocking on the line, an eligible |
70 | telecommunications carrier may charge a service deposit. |
71 | (d) An eligible telecommunications carrier may not charge |
72 | Lifeline subscribers a monthly number-portability charge. |
73 | (e)1. An eligible telecommunications carrier must notify a |
74 | Lifeline subscriber of impending termination of Lifeline service |
75 | if the company has a reasonable basis to believe that the |
76 | subscriber no longer qualifies. Notification of pending |
77 | termination must be in the form of a letter that is separate |
78 | from the subscriber's bill. |
79 | 2. An eligible telecommunications carrier shall allow a |
80 | subscriber 60 days following the date of the pending termination |
81 | letter to demonstrate continued eligibility. The subscriber must |
82 | present proof of continued eligibility. An eligible |
83 | telecommunications carrier may transition off of Lifeline |
84 | service, pursuant to its tariff, any subscriber who fails to |
85 | demonstrate continued eligibility. |
86 | 3. The commission shall establish procedures for such |
87 | notification and termination. |
88 | (f) An eligible telecommunications carrier shall timely |
89 | credit a consumer's bill with the Lifeline Assistance credit as |
90 | soon as practicable, but no later than 60 days following receipt |
91 | of notice of eligibility from the Office of Public Counsel or |
92 | proof of eligibility from the consumer. |
93 | (3)(a) Effective September 1, 2003, any local exchange |
94 | telecommunications company authorized by the commission to |
95 | reduce its switched network access rate pursuant to s. 364.164 |
96 | shall have tariffed and shall provide Lifeline service to any |
97 | otherwise eligible customer or potential customer who meets an |
98 | income eligibility test at 125 percent or less of the federal |
99 | poverty income guidelines for Lifeline customers. The Such a |
100 | test for eligibility must augment, rather than replace, the |
101 | eligibility standards established by federal law and based on |
102 | participation in certain low-income assistance programs. Each |
103 | intrastate interexchange telecommunications company shall, |
104 | effective September 1, 2003, file a tariff providing at a |
105 | minimum the intrastate interexchange telecommunications |
106 | carrier's current Lifeline benefits and exemptions to Lifeline |
107 | customers who meet the income eligibility test set forth in this |
108 | subsection. The Office of Public Counsel shall certify and |
109 | maintain claims submitted by a customer for eligibility under |
110 | the income test authorized by this subsection. |
111 | (b) Each eligible telecommunications carrier local |
112 | exchange telecommunications company subject to this subsection |
113 | shall provide to each state and federal agency providing |
114 | benefits to persons eligible for Lifeline service applications, |
115 | brochures, pamphlets, or other materials that inform the such |
116 | persons of their eligibility for Lifeline, and each state agency |
117 | providing the such benefits shall furnish the materials to |
118 | affected persons at the time they apply for benefits. |
119 | (c) Any local exchange telecommunications company customer |
120 | receiving Lifeline benefits shall not be subject to any |
121 | residential basic local telecommunications service rate |
122 | increases authorized by s. 364.164 until the local exchange |
123 | telecommunications company reaches parity as defined in s. |
124 | 364.164(5) or until the customer no longer qualifies for the |
125 | Lifeline benefits established by this section or s. 364.105, or |
126 | unless otherwise determined by the commission upon petition by a |
127 | local exchange telecommunications company. |
128 | (d) An eligible telecommunications carrier may not |
129 | discontinue basic local exchange telephone service to a |
130 | subscriber who receives Lifeline service because of nonpayment |
131 | by the subscriber of charges for nonbasic services billed by the |
132 | telecommunications company, including long-distance service. A |
133 | subscriber who receives Lifeline service shall be required to |
134 | pay all applicable basic local exchange service fees, including |
135 | the subscriber line charge, E-911, telephone relay system |
136 | charges, and applicable state and federal taxes. |
137 | (e) An eligible telecommunications carrier may not refuse |
138 | to connect, reconnect, or provide Lifeline service because of |
139 | unpaid toll charges or nonbasic charges other than basic local |
140 | exchange service. |
141 | (f) An eligible telecommunications carrier may require |
142 | that payment arrangements be made for outstanding debt |
143 | associated with basic local exchange service, subscriber line |
144 | charges, E-911, telephone relay system charges, and applicable |
145 | state and federal taxes. |
146 | (g) An eligible telecommunications carrier may block a |
147 | Lifeline service subscriber's access to all long-distance |
148 | service, except for toll-free numbers and the ability to accept |
149 | collect calls, when the subscriber owes an outstanding amount |
150 | for long-distance service or amounts resulting from collect |
151 | calls. However, the eligible telecommunications carrier may not |
152 | impose a charge for blocking long-distance service. The eligible |
153 | telecommunications carrier shall remove the block at the request |
154 | of the subscriber without additional cost to the subscriber upon |
155 | payment of the outstanding amount. An eligible |
156 | telecommunications carrier may charge a service deposit before |
157 | removing the block. |
158 | (h)(d) By December 31, 2003, each state agency that |
159 | provides benefits to persons eligible for Lifeline service shall |
160 | undertake, in cooperation with the Department of Children and |
161 | Family Services, the Department of Education, the commission, |
162 | the Office of Public Counsel, and telecommunications companies |
163 | providing Lifeline services, the development of procedures to |
164 | promote Lifeline participation. |
165 | (i)(e) The commission shall report to the Governor, the |
166 | President of the Senate, and the Speaker of the House of |
167 | Representatives by December 31 each year on the number of |
168 | customers who are subscribing to Lifeline service and the |
169 | effectiveness of any procedures to promote participation. |
170 | (j) The commission shall adopt rules pursuant to ss. |
171 | 120.536(1) and 120.54 to administer this section. |
172 | Section 2. By January 15, 2006, and in furtherance of its |
173 | Lifeline education and promotional efforts, each |
174 | telecommunications company that has had a petition granted under |
175 | s. 364.164, Florida Statutes, by July 1, 2005, shall file with |
176 | the Public Service Commission a report on Lifeline participation |
177 | in the state. The report shall be produced by the Public Utility |
178 | Research Center at the University of Florida and shall be |
179 | conducted under the auspices of the Public Service Commission |
180 | and the Office of the Public Counsel. The report must, at a |
181 | minimum, identify the total number of eligible customers, |
182 | without duplication occasioned by the applicability of multiple |
183 | eligibility criteria established, as of March 31, 2005, by law, |
184 | commission order, or approved company agreement. The report may |
185 | also report on subscribership differences among socio-economic |
186 | segments within the population of Lifeline-eligible Floridians |
187 | to the extent that any identifiable segment's inclination to |
188 | subscribe to Lifeline services of a local exchange |
189 | telecommunications company differs. Such report may be filed |
190 | with the commission jointly or individually by companies covered |
191 | by this section. By March 1, 2006, the commission shall file the |
192 | report with the President of the Senate and the Speaker of the |
193 | House of Representatives, along with supplemental information or |
194 | commission comment, if any, deemed relevant by the commission. |
195 | Section 3. This act shall take effect July 1, 2005. |