| 1 | The Commerce Council recommends the following: |
| 2 |
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| 3 | Council/Committee Substitute |
| 4 | Remove the entire bill and insert: |
| 5 | A bill to be entitled |
| 6 | An act relating to Lifeline telecommunications services; |
| 7 | amending s. 364.10, F.S.; requiring that Lifeline |
| 8 | Assistance Plans be provided by eligible |
| 9 | telecommunications carriers; deleting requirement that |
| 10 | such plans be provided by telecommunications companies |
| 11 | serving as carriers of last resort; defining the term |
| 12 | "eligible telecommunications carrier"; requiring such |
| 13 | carriers to offer Lifeline service applicants and |
| 14 | recipients the option of blocking or limiting toll calls |
| 15 | under certain circumstances; prohibiting the carrier from |
| 16 | requiring a service deposit from certain consumers |
| 17 | electing to block or limit toll calls; prohibiting a |
| 18 | number-portability charge to Lifeline subscribers; |
| 19 | providing requirements for termination of Lifeline |
| 20 | service; requiring the Public Service Commission to |
| 21 | establish procedures for notification and termination of |
| 22 | Lifeline service; requiring the carrier to timely credit a |
| 23 | consumer's bill with Lifeline Assistance credits; |
| 24 | providing criteria for connection, reconnection, and |
| 25 | discontinuation of basic local telecommunications service |
| 26 | for Lifeline Assistance subscribers; providing criteria |
| 27 | for blocking access to long-distance service; adding the |
| 28 | Department of Education and the Office of Public Counsel |
| 29 | to those agencies that are directed to cooperate in |
| 30 | developing procedures for promoting Lifeline |
| 31 | participation; requiring the commission to adopt rules; |
| 32 | requiring certain telecommunications companies to file |
| 33 | with the commission a report on Lifeline participation; |
| 34 | requiring the commission to file the report with the |
| 35 | Legislature; providing for comment on the report's |
| 36 | findings by the Office of Program Policy Analysis and |
| 37 | Government Accountability and the Public Service |
| 38 | Commission; providing an effective date. |
| 39 |
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| 40 | Be It Enacted by the Legislature of the State of Florida: |
| 41 |
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| 42 | Section 1. Section 364.10, Florida Statutes, is amended to |
| 43 | read: |
| 44 | 364.10 Undue advantage to person or locality prohibited; |
| 45 | Lifeline service.-- |
| 46 | (1) A telecommunications company may not make or give any |
| 47 | undue or unreasonable preference or advantage to any person or |
| 48 | locality or subject any particular person or locality to any |
| 49 | undue or unreasonable prejudice or disadvantage in any respect |
| 50 | whatsoever. |
| 51 | (2)(a) The prohibitions of subsection (1) notwithstanding, |
| 52 | an eligible telecommunications carrier a telecommunications |
| 53 | company serving as carrier of last resort shall provide a |
| 54 | Lifeline Assistance Plan to qualified residential subscribers, |
| 55 | as defined in a commission-approved tariff or price list, and a |
| 56 | preferential rate to eligible facilities as provided for in part |
| 57 | II. For the purposes of this section, the term "eligible |
| 58 | telecommunications carrier" means a telecommunications company, |
| 59 | as defined by s. 364.02, which is designated as an eligible |
| 60 | telecommunications carrier by the commission pursuant to 47 |
| 61 | C.F.R. s. 54.201. |
| 62 | (b) An eligible telecommunications carrier shall offer a |
| 63 | consumer who applies for or receives Lifeline service the option |
| 64 | of blocking all toll calls or, if technically capable, placing a |
| 65 | limit on the number of toll calls a consumer can make. The |
| 66 | eligible telecommunications carrier may not charge the consumer |
| 67 | an administrative charge or other additional fee for blocking |
| 68 | the service. |
| 69 | (c) An eligible telecommunications carrier may not collect |
| 70 | a service deposit in order to initiate Lifeline service if the |
| 71 | qualifying low-income consumer voluntarily elects toll blocking |
| 72 | or toll limitation. If the qualifying low-income consumer elects |
| 73 | not to place toll blocking on the line, an eligible |
| 74 | telecommunications carrier may charge a service deposit. |
| 75 | (d) An eligible telecommunications carrier may not charge |
| 76 | Lifeline subscribers a monthly number-portability charge. |
| 77 | (e)1. An eligible telecommunications carrier must notify a |
| 78 | Lifeline subscriber of impending termination of Lifeline service |
| 79 | if the company has a reasonable basis for believing that the |
| 80 | subscriber no longer qualifies. Notification of pending |
| 81 | termination must be in the form of a letter that is separate |
| 82 | from the subscriber's bill. |
| 83 | 2. An eligible telecommunications carrier shall allow a |
| 84 | subscriber 60 days following the date of the pending termination |
| 85 | letter to demonstrate continued eligibility. The subscriber must |
| 86 | present proof of continued eligibility. An eligible |
| 87 | telecommunications carrier may transfer a subscriber off of |
| 88 | Lifeline service, pursuant to its tariff, if the subscriber |
| 89 | fails to demonstrate continued eligibility. |
| 90 | 3. The commission shall establish procedures for such |
| 91 | notification and termination. |
| 92 | (f) An eligible telecommunications carrier shall timely |
| 93 | credit a consumer's bill with the Lifeline Assistance credit as |
| 94 | soon as practicable, but no later than 60 days following receipt |
| 95 | of notice of eligibility from the Office of Public Counsel or |
| 96 | proof of eligibility from the consumer. |
| 97 | (3)(a) Effective September 1, 2003, any local exchange |
| 98 | telecommunications company authorized by the commission to |
| 99 | reduce its switched network access rate pursuant to s. 364.164 |
| 100 | shall have tariffed and shall provide Lifeline service to any |
| 101 | otherwise eligible customer or potential customer who meets an |
| 102 | income eligibility test at 125 percent or less of the federal |
| 103 | poverty income guidelines for Lifeline customers. Such a test |
| 104 | for eligibility must augment, rather than replace, the |
| 105 | eligibility standards established by federal law and based on |
| 106 | participation in certain low-income assistance programs. Each |
| 107 | intrastate interexchange telecommunications company shall, |
| 108 | effective September 1, 2003, file a tariff providing at a |
| 109 | minimum the intrastate interexchange telecommunications |
| 110 | carrier's current Lifeline benefits and exemptions to Lifeline |
| 111 | customers who meet the income eligibility test set forth in this |
| 112 | subsection. The Office of Public Counsel shall certify and |
| 113 | maintain claims submitted by a customer for eligibility under |
| 114 | the income test authorized by this subsection. |
| 115 | (b) Each eligible telecommunications carrier local |
| 116 | exchange telecommunications company subject to this subsection |
| 117 | shall provide to each state and federal agency providing |
| 118 | benefits to persons eligible for Lifeline service applications, |
| 119 | brochures, pamphlets, or other materials that inform the such |
| 120 | persons of their eligibility for Lifeline, and each state agency |
| 121 | providing the such benefits shall furnish the materials to |
| 122 | affected persons at the time they apply for benefits. |
| 123 | (c) Any local exchange telecommunications company customer |
| 124 | receiving Lifeline benefits shall not be subject to any |
| 125 | residential basic local telecommunications service rate |
| 126 | increases authorized by s. 364.164 until the local exchange |
| 127 | telecommunications company reaches parity as defined in s. |
| 128 | 364.164(5) or until the customer no longer qualifies for the |
| 129 | Lifeline benefits established by this section or s. 364.105, or |
| 130 | unless otherwise determined by the commission upon petition by a |
| 131 | local exchange telecommunications company. |
| 132 | (d) An eligible telecommunications carrier may not |
| 133 | discontinue basic local exchange telephone service to a |
| 134 | subscriber who receives Lifeline service because of nonpayment |
| 135 | by the subscriber of charges for nonbasic services billed by the |
| 136 | telecommunications company, including long-distance service. A |
| 137 | subscriber who receives Lifeline service shall be required to |
| 138 | pay all applicable basic local exchange service fees, including |
| 139 | the subscriber line charge, E-911, telephone relay system |
| 140 | charges, and applicable state and federal taxes. |
| 141 | (e) An eligible telecommunications carrier may not refuse |
| 142 | to connect, reconnect, or provide Lifeline service because of |
| 143 | unpaid toll charges or nonbasic charges other than basic local |
| 144 | exchange service. |
| 145 | (f) An eligible telecommunications carrier may require |
| 146 | that payment arrangements be made for outstanding debt |
| 147 | associated with basic local exchange service, subscriber line |
| 148 | charges, E-911, telephone relay system charges, and applicable |
| 149 | state and federal taxes. |
| 150 | (g) An eligible telecommunications carrier may block a |
| 151 | Lifeline service subscriber's access to all long-distance |
| 152 | service, except for toll-free numbers, and may block the ability |
| 153 | to accept collect calls, when the subscriber owes an outstanding |
| 154 | amount for long-distance service or amounts resulting from |
| 155 | collect calls. However, the eligible telecommunications carrier |
| 156 | may not impose a charge for blocking long-distance service. The |
| 157 | eligible telecommunications carrier shall remove the block at |
| 158 | the request of the subscriber without additional cost to the |
| 159 | subscriber upon payment of the outstanding amount. An eligible |
| 160 | telecommunications carrier may charge a service deposit before |
| 161 | removing the block. |
| 162 | (h)(d) By December 31, 2003, each state agency that |
| 163 | provides benefits to persons eligible for Lifeline service shall |
| 164 | undertake, in cooperation with the Department of Children and |
| 165 | Family Services, the Department of Education, the commission, |
| 166 | the Office of Public Counsel, and telecommunications companies |
| 167 | providing Lifeline services, the development of procedures to |
| 168 | promote Lifeline participation. |
| 169 | (i)(e) The commission shall report to the Governor, the |
| 170 | President of the Senate, and the Speaker of the House of |
| 171 | Representatives by December 31 each year on the number of |
| 172 | customers who are subscribing to Lifeline service and the |
| 173 | effectiveness of any procedures to promote participation. |
| 174 | (j) The commission shall adopt rules to administer this |
| 175 | section. |
| 176 | Section 2. By January 15, 2006, and in furtherance of its |
| 177 | Lifeline educational and promotional efforts, each |
| 178 | telecommunications company that has, by July 1, 2005, had a |
| 179 | petition granted under s. 364.164, Florida Statutes, shall file |
| 180 | with the Public Service Commission a report on Lifeline |
| 181 | participation in the state. The report shall be produced by the |
| 182 | Public Utility Research Center at the University of Florida and |
| 183 | shall be conducted under the auspices of the Public Service |
| 184 | Commission and the Office of the Public Counsel. The report |
| 185 | must, at a minimum, identify the total number of eligible |
| 186 | customers, without duplication occasioned by the applicability |
| 187 | of multiple eligibility criteria established, as of March 31, |
| 188 | 2005, by law, commission order, or approved company agreement. |
| 189 | The report may also report on subscribership differences among |
| 190 | socioeconomic segments within the population of Lifeline- |
| 191 | eligible Floridians to the extent that any identifiable |
| 192 | segment's inclination to subscribe to Lifeline services of a |
| 193 | local exchange telecommunications company differs. Such report |
| 194 | may be filed with the commission jointly or individually by |
| 195 | companies covered by this section. By March 1, 2006, the |
| 196 | commission shall file the report with the President of the |
| 197 | Senate and the Speaker of the House of Representatives, along |
| 198 | with supplemental information or commission comment, if any, |
| 199 | deemed relevant by the commission. By January 15, 2006, a copy |
| 200 | of the report shall be provided to the Office of Program Policy |
| 201 | Analysis and Government Accountability and the Public Service |
| 202 | Commission, which shall provide comment, if any, on the report's |
| 203 | findings to the President of the Senate and the Speaker of the |
| 204 | House of Representatives by March 1, 2006. |
| 205 | Section 3. This act shall take effect July 1, 2005. |