1 | A bill to be entitled |
2 | An act relating to the sale of used motor vehicles; |
3 | providing a popular name; creating the "Used Motor Vehicle |
4 | Warranty Act"; providing legislative intent; providing |
5 | definitions; requiring express warranties with respect to |
6 | the sale of used motor vehicles; providing exceptions; |
7 | providing requirements for used motor vehicle dealers in |
8 | honoring warranties; providing for extension of warranty |
9 | terms under certain circumstances; providing for inability |
10 | of dealer to conform the motor vehicle to the warranty; |
11 | providing certain remedies; providing for duties of the |
12 | Department of Legal Affairs; providing for establishment |
13 | of resource center and toll-free consumer number; |
14 | providing liability for bad faith claims; declaring |
15 | certain agreements void; declaring violation by a dealer |
16 | of the act an unfair and deceptive trade practice; |
17 | providing for application of the Used Motor Vehicle |
18 | Warranty Act; amending s. 320.27, F.S.; providing |
19 | additional circumstances under which the Department of |
20 | Highway Safety and Motor Vehicles may suspend certain |
21 | vehicle dealers' licenses; providing for collection of a |
22 | fee on each sale of a used motor vehicle; providing for |
23 | deposit of fee proceeds into the Motor Vehicle Warranty |
24 | Trust Fund; providing an effective date. |
25 |
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26 | Be It Enacted by the Legislature of the State of Florida: |
27 |
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28 | Section 1. Popular name.--Sections 1-12 of this act may be |
29 | cited as the "Used Motor Vehicle Warranty Act." |
30 | Section 2. Legislative intent.--The Legislature recognizes |
31 | that the procurement of a used motor vehicle is a major consumer |
32 | purchase and that a defective used motor vehicle undoubtedly |
33 | creates a hardship for the consumer. The Legislature recognizes |
34 | that a dealer has superior knowledge about the structural and |
35 | mechanical condition of a used motor vehicle which a consumer |
36 | relies upon when purchasing such vehicle. The Legislature also |
37 | recognizes that a dealer has superior knowledge of the warranty |
38 | terms arising from the sale of a used motor vehicle which a |
39 | consumer relies upon when purchasing such vehicle. It is the |
40 | intent of the Legislature to provide minimum warranty rights to |
41 | consumers who purchase used motor vehicles from dealers in this |
42 | state. It is further the intent of the Legislature that a |
43 | consumer receive a comparable motor vehicle or a full refund |
44 | when a good faith warranty complaint cannot be resolved within a |
45 | specified period of time. However, this act does not limit or |
46 | expand the rights or remedies that are otherwise available to a |
47 | consumer under any other law. |
48 | Section 3. Definitions.--As used in this act, the term: |
49 | (1) "Collateral expenses" means those additional expenses |
50 | incurred by the consumer as a result of acquiring the motor |
51 | vehicle, and all earned finance and credit charges incurred by |
52 | the consumer. |
53 | (2) "Comparable motor vehicle" means, with respect to a |
54 | replacement motor vehicle, a used motor vehicle similar or |
55 | equivalent in price to the price for which the replaced motor |
56 | vehicle was purchased. |
57 | (3) "Consumer" means any person who is not a dealer as |
58 | defined in s. 320.27(1)(c), Florida Statutes, excluding any |
59 | person who has purchased a leased vehicle as a result of the |
60 | exercise of a purchase option in a lease-purchase agreement that |
61 | has a lease term of 1 year or more. |
62 | (4) "Dealer" means a motor vehicle dealer as defined in s. |
63 | 320.27(1)(c), Florida Statutes, and subject to licensure under |
64 | s. 320.27(2), Florida Statutes. |
65 | (5) "Department" means the Department of Legal Affairs. |
66 | (6) "Incidental expenses" means those reasonable costs |
67 | incurred by the consumer which are directly caused by a defect |
68 | in or condition of the vehicle. |
69 | (7) "Motor vehicle" means a motor vehicle propelled by |
70 | power other than muscular power, which is sold in this state, |
71 | with a gross vehicle weight rating of less than 8,500 lbs., but |
72 | excludes recreational vehicles, motorcycles, mopeds, traction |
73 | engines, truck tractors, road rollers, trailers, and |
74 | semitrailers, off-road vehicles, and vehicles run only upon |
75 | tracks or water. |
76 | (8) "Purchase price" means the cash price as defined in s. |
77 | 520.31(2), Florida Statutes, inclusive of any net allowance for |
78 | a trade-in vehicle. |
79 | (9) "Reasonable offset for use" means an amount not |
80 | exceeding 10 cents per mile driven or 10 percent of the purchase |
81 | price, whichever is less. |
82 | (10) "Service contract" means a written contract to |
83 | perform, over a fixed period of time or for a specified |
84 | duration, services relating to the maintenance or repair, or |
85 | both, of a consumer product. |
86 | (11) "Used motor vehicle" means a used or secondhand motor |
87 | vehicle as defined in s. 320.60(13), Florida Statutes. |
88 | (12) "Warranty" means any undertaking in writing, |
89 | excluding a service contract, in connection with the sale by a |
90 | dealer of a used motor vehicle, to refund, repair, replace, |
91 | maintain, or take other action with respect to a used motor |
92 | vehicle and provided at no extra charge beyond the purchase |
93 | price, or any affirmation of fact or promise made by the dealer |
94 | in connection with the sale of a used motor vehicle to a |
95 | consumer upon which the consumer relied in entering into the |
96 | transaction. |
97 | Section 4. Express warranties.-- |
98 | (1) Each contract entered into by a dealer for the sale to |
99 | a consumer of a used motor vehicle pursuant to this act must |
100 | include an express warranty, covering the full cost of both |
101 | parts and labor, that the vehicle is both structurally and |
102 | mechanically operational and sound and will remain so for at |
103 | least 60 days or 3,000 miles of operation, whichever period ends |
104 | first, but excluding routine maintenance items and damage |
105 | resulting from an accident or neglect or abuse of the vehicle by |
106 | the consumer, and that the dealer shall repair or replace any |
107 | defect or condition, or, at the dealer's option, accept return |
108 | of the used motor vehicle from the consumer and replace the |
109 | vehicle with a comparable motor vehicle acceptable to the |
110 | consumer or provide a refund of the purchase price. |
111 | (2) An express warranty required pursuant to this section |
112 | may not contain language that attempts to exclude or modify the |
113 | consumer's remedy for breach of an express warranty. |
114 | (3) A dealer may not limit a warranty required by this |
115 | section by the use of such phrases as "fifty-fifty," "labor |
116 | only," "drive train only," or other words attempting to disclaim |
117 | the dealer's responsibility. |
118 | (4) The consumer may waive a warranty required by this |
119 | section only as to a particular defect in the vehicle which the |
120 | dealer has disclosed to the consumer as being defective. Such |
121 | waiver is not effective unless the waiver: |
122 | (a) Is in writing. |
123 | (b) Is conspicuous and in plain language. |
124 | (c) Identifies the particular disclosed defect in the |
125 | vehicle for which such warranty is to be waived. |
126 | (d) Is signed by both the consumer and dealer prior to |
127 | sale. |
128 | (5) This section does not apply to: |
129 | (a) The sale of a used motor vehicle having a purchase |
130 | price of less than $2,000; or |
131 | (b) The sale of a used motor vehicle with over 100,000 |
132 | miles at the time of sale if the mileage is indicated in writing |
133 | at the time of sale. If the true mileage of the vehicle is |
134 | unknown, the exemption provided by this paragraph does not |
135 | apply. |
136 | (6) Except as otherwise provided, the obligations of a |
137 | manufacturer under an express warranty issued by the |
138 | manufacturer are not diminished. The warranty created by this |
139 | section does not require a nonauthorized dealer to repair a |
140 | defect or condition if the defect or condition is covered by a |
141 | manufacturer's warranty, or the manufacturer otherwise agrees to |
142 | repair, unless the manufacturer or its agent refuses or is |
143 | unable to repair. Repairs by a manufacturer or dealer under this |
144 | subsection may be considered as repair attempts under section 7. |
145 | Section 5. Duty of dealer.-- |
146 | (1) A dealer or his or her agent shall honor any warranty |
147 | required by section 4, notwithstanding the fact that the |
148 | warranty period has expired, if the consumer notifies the dealer |
149 | of a defect or condition within the applicable warranty period. |
150 | (2) If a dealer does not have a repair facility, the |
151 | dealer shall designate a reasonably accessible facility where |
152 | the vehicle must be taken for repair. |
153 | (3) If the defect or condition occurs at a location that |
154 | makes it impossible or unreasonable to return the vehicle to the |
155 | dealer, the consumer may have the repair completed elsewhere |
156 | with the consent of the dealer, which consent may not be |
157 | unreasonably withheld. |
158 | (4) If a dealer fails to provide the written warranty as |
159 | required by section 4, the dealer is deemed to have given such |
160 | warranty. |
161 | (5) A dealer or the dealer's agent shall provide to the |
162 | consumer, each time a used motor vehicle is returned for |
163 | examination or repair under the warranty, a fully itemized, |
164 | legible statement or repair order indicating any test drive |
165 | performed and the approximate length of the test drive, any |
166 | diagnosis made, and all work performed on the vehicle, |
167 | including, but not limited to, a general description of the |
168 | problem reported by the consumer or an identification of the |
169 | defect or condition, parts and labor, the date, the odometer |
170 | reading when the motor vehicle was submitted for examination or |
171 | repair, and the date when the repair or examination was |
172 | completed. |
173 | (6) A dealer may not refuse any consumer the opportunity |
174 | to have an independent prepurchase inspection of any used motor |
175 | vehicle offered for sale. If the consumer requests an |
176 | inspection, it shall be conducted by a person chosen by the |
177 | consumer, but the dealer may establish reasonable conditions |
178 | regarding the place, time, and extent of the inspection. |
179 | Section 6. Extension of warranty term.-- |
180 | (1) The term of any warranty required by section 4 shall |
181 | be extended by any time period during which the used motor |
182 | vehicle is in the possession of the dealer or the dealer's agent |
183 | for the purpose of repairing the used motor vehicle under the |
184 | terms and obligations of the warranty. |
185 | (2) The term of the warranty shall be extended by any time |
186 | period during which the consumer has requested the dealer or the |
187 | dealer's agent to repair the vehicle under the terms and |
188 | provisions of the warranty and the repairs are not made or |
189 | replacement parts are not available. |
190 | (3) The term of any such warranty shall be extended by any |
191 | time during which repair services are not available to the |
192 | consumer due to war, invasion, strike, fire, flood, or natural |
193 | disaster. |
194 | Section 7. Inability of the dealer to conform the motor |
195 | vehicle to the warranty.-- |
196 | (1) If the dealer is unable to conform the motor vehicle |
197 | to the terms of the warranty by curing any defect or condition |
198 | that substantially impairs the use, value, or safety of the |
199 | vehicle after a reasonable number of attempts, the dealer, at |
200 | the dealer's option, shall either replace the motor vehicle with |
201 | a comparable motor vehicle acceptable to the consumer or refund |
202 | to the consumer the purchase price and all reasonably incurred |
203 | collateral and incidental expenses, less a reasonable offset for |
204 | use. A refund shall be made to the consumer and lienholder of |
205 | record, if any, as their interests may appear. Upon receipt of |
206 | such refund or replacement, the consumer or lienholder must |
207 | furnish to the dealer clear title to and possession of the motor |
208 | vehicle. The Department of Revenue shall refund to the dealer |
209 | any sales tax which the dealer refunded the consumer or |
210 | lienholder under this section, if the dealer provides to the |
211 | Department of Revenue a written request for a refund and |
212 | evidence that the sales tax was paid when the vehicle was |
213 | purchased and that the dealer refunded the sales tax to the |
214 | consumer or lienholder. |
215 | (2) It shall be presumed that there has been a reasonable |
216 | opportunity to correct a defect or condition within the term of |
217 | the warranty as set forth under section 4(1) and section 6 if: |
218 | (a) The same defect or condition has been subject to |
219 | repair three or more times and such defect or condition |
220 | continues to exist; or |
221 | (b) The vehicle has been out of service by reason of |
222 | repair for a cumulative total of 15 or more days. |
223 | Section 8. Consumer remedies.-- |
224 | (1) Any violation of this act by a dealer for which a |
225 | consumer suffers any loss constitutes a violation of chapter |
226 | 320, Florida Statutes, for which a consumer may resort to the |
227 | provisions of s. 320.27, Florida Statutes, for relief. |
228 | (2) A consumer may file an action to recover damages |
229 | caused by a violation of this act. The court shall award a |
230 | consumer who prevails in such action damages, costs, reasonable |
231 | attorney's fees, and appropriate equitable relief. If the |
232 | consumer establishes that the dealer's failure to comply with |
233 | this chapter was willful, the judgment may include a civil |
234 | penalty which shall not exceed two times the amount of actual |
235 | damages. |
236 | (3) An action brought under this act must be commenced |
237 | within 6 months from the expiration of the warranty, or 1 year |
238 | from the date of purchase, whichever occurs later. |
239 | (4) This act does not prohibit a consumer from pursuing |
240 | other rights or remedies under any other law. |
241 | Section 9. Department duties.-- |
242 | (1) The Department of Legal Affairs shall establish a |
243 | resource center which, at a minimum, shall include a toll-free |
244 | number which a consumer can contact for information concerning |
245 | the consumer's rights or to file a complaint under this act. |
246 | (2) The department shall prepare brochures and other |
247 | educational materials to be distributed to consumers informing |
248 | them of their rights and remedies under this act. |
249 | (3) The department may contract with an independent entity |
250 | to perform the services pursuant to this section. |
251 | Section 10. Bad faith claims.--Any claim by a consumer |
252 | which is found by the court to have been filed in bad faith or |
253 | solely for the purpose of harassment shall result in the |
254 | consumer being liable for costs and reasonable attorney's fees |
255 | incurred by the dealer, as a direct result of the bad faith |
256 | claim. |
257 | Section 11. Certain agreements void.--Except as otherwise |
258 | provided in this act, any agreement entered into by a consumer |
259 | that waives, limits, or disclaims the rights set forth in this |
260 | act is void as contrary to public policy. |
261 | Section 12. Unfair or deceptive trade practice.--A |
262 | violation by a dealer of this act is an unfair and deceptive |
263 | trade practice as defined in part II of chapter 501, Florida |
264 | Statutes. |
265 | Section 13. The Used Motor Vehicle Warranty Act applies to |
266 | used motor vehicles sold in this state on or after January 1, |
267 | 2006. |
268 | Section 14. Paragraph (b) of subsection (9) of section |
269 | 320.27, Florida Statutes, is amended to read: |
270 | 320.27 Motor vehicle dealers.-- |
271 | (9) DENIAL, SUSPENSION, OR REVOCATION.-- |
272 | (b) The department may deny, suspend, or revoke any |
273 | license issued hereunder or under the provisions of s. 320.77 or |
274 | s. 320.771 upon proof that a licensee has committed, with |
275 | sufficient frequency so as to establish a pattern of wrongdoing |
276 | on the part of a licensee, violations of one or more of the |
277 | following activities: |
278 | 1. Representation that a demonstrator is a new motor |
279 | vehicle, or the attempt to sell or the sale of a demonstrator as |
280 | a new motor vehicle without written notice to the purchaser that |
281 | the vehicle is a demonstrator. For the purposes of this section, |
282 | a "demonstrator," a "new motor vehicle," and a "used motor |
283 | vehicle" shall be defined as under s. 320.60. |
284 | 2. Unjustifiable refusal to comply with a licensee's |
285 | responsibility under the terms of the new motor vehicle warranty |
286 | issued by its respective manufacturer, distributor, or importer. |
287 | However, if such refusal is at the direction of the |
288 | manufacturer, distributor, or importer, such refusal shall not |
289 | be a ground under this section. |
290 | 3. Misrepresentation or false, deceptive, or misleading |
291 | statements with regard to the sale or financing of motor |
292 | vehicles which any motor vehicle dealer has, or causes to have, |
293 | advertised, printed, displayed, published, distributed, |
294 | broadcast, televised, or made in any manner with regard to the |
295 | sale or financing of motor vehicles. |
296 | 4. Failure by any motor vehicle dealer to provide a |
297 | customer or purchaser with an odometer disclosure statement and |
298 | a copy of any bona fide written, executed sales contract or |
299 | agreement of purchase connected with the purchase of the motor |
300 | vehicle purchased by the customer or purchaser. |
301 | 5. Failure of any motor vehicle dealer to comply with the |
302 | terms of any bona fide written, executed agreement, pursuant to |
303 | the sale of a motor vehicle. |
304 | 6. Failure to apply for transfer of a title as prescribed |
305 | in s. 319.23(6). |
306 | 7. Use of the dealer license identification number by any |
307 | person other than the licensed dealer or his or her designee. |
308 | 8. Failure to continually meet the requirements of the |
309 | licensure law. |
310 | 9. Representation to a customer or any advertisement to |
311 | the public representing or suggesting that a motor vehicle is a |
312 | new motor vehicle if such vehicle lawfully cannot be titled in |
313 | the name of the customer or other member of the public by the |
314 | seller using a manufacturer's statement of origin as permitted |
315 | in s. 319.23(1). |
316 | 10. Requirement by any motor vehicle dealer that a |
317 | customer or purchaser accept equipment on his or her motor |
318 | vehicle which was not ordered by the customer or purchaser. |
319 | 11. Requirement by any motor vehicle dealer that any |
320 | customer or purchaser finance a motor vehicle with a specific |
321 | financial institution or company. |
322 | 12. Requirement by any motor vehicle dealer that the |
323 | purchaser of a motor vehicle contract with the dealer for |
324 | physical damage insurance. |
325 | 13. Perpetration of a fraud upon any person as a result of |
326 | dealing in motor vehicles, including, without limitation, the |
327 | misrepresentation to any person by the licensee of the |
328 | licensee's relationship to any manufacturer, importer, or |
329 | distributor. |
330 | 14. Violation of any of the provisions of s. 319.35 by any |
331 | motor vehicle dealer. |
332 | 15. Sale by a motor vehicle dealer of a vehicle offered in |
333 | trade by a customer prior to consummation of the sale, exchange, |
334 | or transfer of a newly acquired vehicle to the customer, unless |
335 | the customer provides written authorization for the sale of the |
336 | trade-in vehicle prior to delivery of the newly acquired |
337 | vehicle. |
338 | 16. Willful failure to comply with any administrative rule |
339 | adopted by the department. |
340 | 17. Violation of chapter 319, this chapter, or ss. |
341 | 559.901-559.9221, which has to do with dealing in or repairing |
342 | motor vehicles or mobile homes. Additionally, in the case of |
343 | used motor vehicles, the willful violation of the federal law |
344 | and rule in 15 U.S.C. s. 2304, 16 C.F.R. part 455, pertaining to |
345 | the consumer sales window form. |
346 | 18. Failure to comply with the terms of the Used Motor |
347 | Vehicle Warranty Act. |
348 | 19. Failure to comply with a court decision rendered |
349 | pursuant to the Used Motor Vehicle Warranty Act, irrespective of |
350 | whether the failure occurs with sufficient frequency so as to |
351 | establish a pattern of wrongdoing on the part of the licensee. |
352 | 20. Failure to display the Buyer's Guide set forth in |
353 | Title 16, Code of Federal Regulations, Part 455. |
354 | Section 15. Fees.--A $1 fee shall be collected by a motor |
355 | vehicle dealer from the consumer at the consummation of the sale |
356 | of a used motor vehicle. Such fees shall be remitted to the |
357 | county tax collector acting as agent for the department. All |
358 | fees shall be transferred to the Department of Legal Affairs for |
359 | deposit into the Motor Vehicle Warranty Trust Fund. |
360 | Section 16. This act shall take effect July 1, 2005. |