| 1 | A bill to be entitled |
| 2 | An act relating to funeral and cemetery industry |
| 3 | regulation; amending s. 316.1974, F.S.; authorizing the |
| 4 | use of purple lights on certain funeral escort vehicles |
| 5 | and funeral lead vehicles; amending s. 497.005, F.S.; |
| 6 | revising definitions; amending s. 497.101, F.S.; |
| 7 | clarifying eligibility for Board of Funeral, Cemetery, and |
| 8 | Consumer Services membership; requiring the Department of |
| 9 | Financial Services to adopt rules regarding application |
| 10 | for board membership; amending s. 497.103, F.S.; revising |
| 11 | authority of the department to take emergency action; |
| 12 | limiting the authority of the Chief Financial Officer; |
| 13 | amending s. 497.140, F.S.; revising the time period for |
| 14 | board reaction to department revenue projections; |
| 15 | providing for future termination of certain assessments; |
| 16 | providing for delinquency fees to be charged and collected |
| 17 | from certain licensees; providing a default delinquency |
| 18 | fee; amending s. 497.141, F.S.; requiring licensure |
| 19 | applications to include tax identification numbers of |
| 20 | applicants that are not natural persons; authorizing the |
| 21 | licensing authority to require certain applicants to |
| 22 | provide a photograph; clarifying when licenses may be |
| 23 | issued to entities and to natural persons; clarifying the |
| 24 | types of entities to which licenses may be issued; |
| 25 | providing signature requirements; authorizing the |
| 26 | licensing authority to adopt rules; restricting assignment |
| 27 | or transfer of licenses; amending s. 497.142, F.S.; |
| 28 | revising fingerprinting requirements; clarifying |
| 29 | requirements as to disclosure of previous criminal |
| 30 | records; revising which members of an entity applying for |
| 31 | licensure are required to disclose their criminal records; |
| 32 | providing for waiver of the fingerprint requirements in |
| 33 | certain circumstances; providing for the cost for |
| 34 | fingerprinting processing; amending s. 497.143, F.S.; |
| 35 | prohibiting preneed sales under a limited license; |
| 36 | amending s. 497.144, F.S.; requiring a challenger to pay |
| 37 | the costs for failure to appear at a challenge hearing; |
| 38 | amending s. 497.147, F.S.; revising provisions relating to |
| 39 | the licensing authority's rules regulating prelicensure |
| 40 | training and continuing education providers; amending s. |
| 41 | 497.149, F.S.; revising terminology; amending s. 497.151, |
| 42 | F.S.; revising applicability; specifying what is not |
| 43 | deemed to be a complaint; amending s. 497.152, F.S.; |
| 44 | revising disciplinary provisions; revising certain grounds |
| 45 | for disciplinary action; specifying what is not deemed to |
| 46 | be a complaint; authorizing the board to adopt rules |
| 47 | providing criteria for identifying minor and nonwillful |
| 48 | remittance deficiencies; amending s. 497.153, F.S.; |
| 49 | providing for the use of consent orders in certain |
| 50 | circumstances; amending s. 497.158, F.S.; revising fine |
| 51 | amounts; amending s. 497.159, F.S.; revising provisions |
| 52 | relating to criminal penalties for violations involving |
| 53 | prelicensure examinations, willful obstruction, and trust |
| 54 | funds and other specified violations; revising what |
| 55 | constitutes improper discrimination; amending s. 497.161, |
| 56 | F.S.; removing a provision allowing board members to serve |
| 57 | as experts in investigations; specifying standing of |
| 58 | licensees to challenge rules; amending s. 497.165, F.S.; |
| 59 | stipulating that intentional or gross negligence renders |
| 60 | owners, directors, and officers jointly and severally |
| 61 | liable for certain trust fund deficiencies; amending s. |
| 62 | 497.166, F.S.; specifying who may act as a preneed sales |
| 63 | agent; providing responsibility of certain licensees; |
| 64 | amending s. 497.169, F.S.; revising provisions for award |
| 65 | of attorney's fees and costs in certain actions; creating |
| 66 | s. 497.171, F.S.; providing requirements for the |
| 67 | identification of human remains; amending s. 497.260, |
| 68 | F.S.; revising what constitutes improper discrimination by |
| 69 | cemeteries; amending s. 497.263, F.S.; revising the |
| 70 | applicability of certain application procedures for |
| 71 | licensure of cemetery companies; amending s. 497.264, |
| 72 | F.S.; revising requirements relating to applicants seeking |
| 73 | to acquire control of a licensed cemetery; amending s. |
| 74 | 497.281, F.S.; revising requirements for licensure of |
| 75 | burial rights brokers; amending s. 497.365, F.S.; |
| 76 | requiring the board to adopt rules prescribing application |
| 77 | and renewal fees for inactive status, a delinquency fee, |
| 78 | and a fee for reactivation of a license; providing a cap |
| 79 | on such fees; providing a limitation on the department's |
| 80 | ability to reactivate a license; amending s. 497.368, |
| 81 | F.S.; revising grounds for issuance of licensure as an |
| 82 | embalmer by examination; amending s. 497.369, F.S.; |
| 83 | revising grounds for issuance of licensure as an embalmer |
| 84 | by endorsement; amending s. 497.373, F.S.; revising |
| 85 | grounds for issuance of licensure as a funeral director by |
| 86 | examination; amending s. 497.374, F.S.; revising grounds |
| 87 | for issuance of licensure as a funeral director by |
| 88 | endorsement; amending s. 497.376, F.S.; revising authority |
| 89 | to issue a combination license as a funeral director and |
| 90 | embalmer; authorizing the licensing authority to establish |
| 91 | certain rules; amending s. 497.378, F.S.; raising the cap |
| 92 | on funeral director and embalmer license renewal fees; |
| 93 | amending s. 497.380, F.S.; specifying requirements for |
| 94 | funeral establishment licensure applicants; raising the |
| 95 | cap on funeral establishment license renewal fees; |
| 96 | providing requirements for reporting a change in location |
| 97 | of the establishment; amending s. 497.385, F.S.; revising |
| 98 | application requirements for licensure of a removal |
| 99 | service or a refrigeration service; providing requirements |
| 100 | for change in location of removal services and |
| 101 | refrigeration services; deleting a provision exempting |
| 102 | centralized embalming facilities from certain funeral |
| 103 | establishment requirements; authorizing the licensing |
| 104 | authority to adopt certain rules for centralized embalming |
| 105 | facility operations; revising application requirements for |
| 106 | licensure of a centralized embalming facility; providing |
| 107 | for inspection of centralized embalming facilities; |
| 108 | providing for change in ownership and change in location |
| 109 | of centralized embalming facilities; amending s. 497.453, |
| 110 | F.S.; revising net worth requirements for preneed |
| 111 | licensure; specifying authority to accept certain |
| 112 | alternative evidence of financial responsibility in lieu |
| 113 | of net worth regarding preneed licensure applicants; |
| 114 | providing preneed license renewal fees for monument |
| 115 | establishments; revising grounds for issuance of a preneed |
| 116 | branch license; raising the cap on branch license renewal |
| 117 | fees; deleting a provision exempting sponsoring preneed |
| 118 | licensees from responsibility for certain violations of |
| 119 | branch licensees; amending s. 497.456, F.S.; revising use |
| 120 | of the Preneed Funeral Contract Consumer Protection Trust |
| 121 | Fund by the licensing authority; amending s. 497.458, |
| 122 | F.S.; revising requirements to loan or invest trust funds; |
| 123 | amending s. 497.466, F.S.; revising general provisions |
| 124 | applicable to preneed sales agents; revising requirements |
| 125 | and application procedures for preneed sales agent |
| 126 | licensure; providing requirements for the issuance of a |
| 127 | temporary preneed sales agent license; providing |
| 128 | requirements for the conversion of temporary preneed sales |
| 129 | agent licenses to permanent preneed sales agent licenses; |
| 130 | providing requirements for applicants with a criminal or |
| 131 | disciplinary record; providing for termination of a |
| 132 | permanent preneed sales agent license due to lack of |
| 133 | appointments; providing requirements for the appointment |
| 134 | of preneed sales agents; providing for administrative |
| 135 | matters regarding preneed sales agent licensure; creating |
| 136 | s. 497.468, F.S.; providing for disclosure of certain |
| 137 | information to the public; requiring the licensing |
| 138 | authority to establish rules relating to the manner in |
| 139 | which certain written contracts are provided; amending s. |
| 140 | 497.550, F.S.; creating two categories of monument |
| 141 | establishment licensure and providing certain requirements |
| 142 | for such categories; revising application procedures for |
| 143 | licensure as a monument establishment; requiring |
| 144 | inspection of proposed monument establishment facilities; |
| 145 | amending s. 497.551, F.S.; revising requirements for |
| 146 | renewal of monument establishment licensure; amending s. |
| 147 | 497.552, F.S.; revising facility requirements for monument |
| 148 | establishments; amending s. 497.553, F.S.; requiring the |
| 149 | board to set an annual inspection fee for monument |
| 150 | establishment licensees; providing a cap for such fee; |
| 151 | providing requirements for change of ownership and |
| 152 | location of monument establishments; amending s. 497.554, |
| 153 | F.S.; revising application procedure and renewal |
| 154 | requirements for monument establishment sales |
| 155 | representatives; deferring application of section; |
| 156 | amending s. 497.555, F.S.; requiring monument |
| 157 | establishments to comply with rules establishing minimum |
| 158 | standards for access to cemeteries; amending s. 497.602, |
| 159 | F.S.; revising application procedures for direct disposer |
| 160 | licensure; amending s. 497.603, F.S.; raising the cap on |
| 161 | direct disposer license renewal fees; amending s. 497.604, |
| 162 | F.S.; revising provisions relating to direct disposal |
| 163 | establishment licensure and application for such |
| 164 | licensure; revising provisions relating to the regulation |
| 165 | of direct disposal establishments; amending s. 497.606, |
| 166 | F.S.; revising provisions relating to cinerator facility |
| 167 | licensure and application for such licensure; revising |
| 168 | provisions relating to the regulation of cinerator |
| 169 | facilities; amending s. 497.607, F.S.; providing that the |
| 170 | anatomical board at the University of Florida Health |
| 171 | Science Center is not prohibited from causing the final |
| 172 | disposition of unclaimed human remains under certain |
| 173 | circumstances; amending s. 152, ch. 2004-301, Laws of |
| 174 | Florida; specifying applicability of rules; amending s. |
| 175 | 626.785, F.S.; revising a policy coverage limit; repealing |
| 176 | s. 497.275, F.S., relating to identification of human |
| 177 | remains in licensed cemeteries; repealing s. 497.388, |
| 178 | F.S., relating to identification of human remains; |
| 179 | repealing s. 497.556, F.S., relating to requirements |
| 180 | relating to monument establishments; providing an |
| 181 | effective date. |
| 182 |
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| 183 | Be it enacted by the Legislature of the State of Florida: |
| 184 |
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| 185 | Section 1. Paragraph (a) of subsection (2) of section |
| 186 | 316.1974, Florida Statutes, is amended to read: |
| 187 | 316.1974 Funeral procession right-of-way and liability.-- |
| 188 | (2) EQUIPMENT.-- |
| 189 | (a) All non-law enforcement funeral escort vehicles and |
| 190 | funeral lead vehicles shall be equipped with at least one |
| 191 | lighted circulation lamp exhibiting an amber or purple light or |
| 192 | lens visible under normal atmospheric conditions for a distance |
| 193 | of 500 feet from the front of the vehicle. Flashing amber or |
| 194 | purple lights may be used only when such vehicles are used in a |
| 195 | funeral procession. |
| 196 | Section 2. Section 497.005, as amended by chapter 2004- |
| 197 | 301, Laws of Florida, is amended to read: |
| 198 | 497.005 Definitions.--As used in this chapter: |
| 199 | (1) "Alternative container" means an unfinished wood box |
| 200 | or other a nonmetal receptacle or enclosure, without |
| 201 | ornamentation or a fixed interior lining, that is designed for |
| 202 | the encasement of human remains and that is made of fiberboard, |
| 203 | pressed wood, composition materials (with or without an outside |
| 204 | covering), or like materials which is less expensive than a |
| 205 | casket and of sufficient strength to be used to hold and |
| 206 | transport a dead human body. |
| 207 | (2) "At-need solicitation" means any uninvited contact by |
| 208 | a licensee or her or his agent for the purpose of the sale of |
| 209 | burial services or merchandise to the family or next of kin of a |
| 210 | person after her or his death has occurred. |
| 211 | (3) "Bank of belowground crypts" means any construction |
| 212 | unit of belowground crypts that which is acceptable to the |
| 213 | department and that which a cemetery uses to initiate its |
| 214 | belowground crypt program or to add to existing belowground |
| 215 | crypt structures. |
| 216 | (4) "Belowground crypts" consist of interment space in |
| 217 | preplaced chambers, either side by side or multiple depth, |
| 218 | covered by earth and sod and known also as "lawn crypts," |
| 219 | "westminsters," or "turf-top crypts." |
| 220 | (5) "Board" means the Board of Funeral, Cemetery, and |
| 221 | Consumer Services. |
| 222 | (6) "Body parts" means: |
| 223 | (a) Limbs or other portions of the anatomy which are |
| 224 | removed from a person or human remains for medical purposes |
| 225 | during treatment, surgery, biopsy, autopsy, or medical research; |
| 226 | or |
| 227 | (b) Human bodies or any portions of human bodies which |
| 228 | have been donated to science for medical research purposes. |
| 229 | (6)(7) "Burial merchandise," "funeral merchandise," or |
| 230 | "merchandise" means any personal property offered or sold by any |
| 231 | person for use in connection with the final disposition, |
| 232 | memorialization, interment, entombment, or inurnment of human |
| 233 | remains or cremated remains, including, but not limited to, |
| 234 | caskets, outer burial containers, alternative containers, |
| 235 | cremation containers, cremation interment containers, urns, |
| 236 | monuments, private mausoleums, flowers, benches, vases, |
| 237 | acknowledgment cards, register books, memory folders, prayer |
| 238 | cards, and clothing. |
| 239 | (7)(8) "Burial right" means the right to use a grave |
| 240 | space, mausoleum, columbarium, ossuary, or scattering garden for |
| 241 | the interment, entombment, inurnment, or other disposition of |
| 242 | human remains or cremated remains. |
| 243 | (8)(9) "Burial service," "funeral service," or "service" |
| 244 | means any service offered or provided by any person in |
| 245 | connection with the final disposition, memorialization, |
| 246 | interment, entombment, or inurnment of human remains or cremated |
| 247 | remains. |
| 248 | (9)(10) "Care and maintenance" means the perpetual process |
| 249 | of keeping a cemetery and its lots, graves, grounds, |
| 250 | landscaping, roads, paths, parking lots, fences, mausoleums, |
| 251 | columbaria, vaults, crypts, utilities, and other improvements, |
| 252 | structures, and embellishments in a well-cared-for and dignified |
| 253 | condition, so that the cemetery does not become a nuisance or |
| 254 | place of reproach and desolation in the community. As specified |
| 255 | in the rules of the licensing authority, "care and maintenance" |
| 256 | may include, but is not limited to, any or all of the following |
| 257 | activities: mowing the grass at reasonable intervals; raking and |
| 258 | cleaning the grave spaces and adjacent areas; pruning of shrubs |
| 259 | and trees; suppression of weeds and exotic flora; and |
| 260 | maintenance, upkeep, and repair of drains, water lines, roads, |
| 261 | buildings, and other improvements. "Care and maintenance" may |
| 262 | include, but is not limited to, reasonable overhead expenses |
| 263 | necessary for such purposes, including maintenance of machinery, |
| 264 | tools, and equipment used for such purposes. "Care and |
| 265 | maintenance" may also include repair or restoration of |
| 266 | improvements necessary or desirable as a result of wear, |
| 267 | deterioration, accident, damage, or destruction. "Care and |
| 268 | maintenance" does not include expenses for the construction and |
| 269 | development of new grave spaces or interment structures to be |
| 270 | sold to the public. |
| 271 | (10)(11) "Casket" means a rigid container that which is |
| 272 | designed for the encasement of human remains and that which is |
| 273 | usually constructed of wood or metal, ornamented, and lined with |
| 274 | fabric. |
| 275 | (11)(12) "Cemetery" means a place dedicated to and used or |
| 276 | intended to be used for the permanent interment of human remains |
| 277 | or cremated remains. A cemetery may contain land or earth |
| 278 | interment; mausoleum, vault, or crypt interment; a columbarium, |
| 279 | ossuary, scattering garden, or other structure or place used or |
| 280 | intended to be used for the interment or disposition of cremated |
| 281 | remains; or any combination of one or more of such structures or |
| 282 | places. |
| 283 | (12)(13) "Cemetery company" means any legal entity that |
| 284 | owns or controls cemetery lands or property. |
| 285 | (13)(14) "Centralized embalming facility" means a |
| 286 | facility, not physically connected with a funeral establishment, |
| 287 | in which embalming takes place that operates independently of a |
| 288 | funeral establishment licensee and that offers embalming |
| 289 | services to funeral directors for a fee. |
| 290 | (14)(15) "Cinerator" means a facility where dead human |
| 291 | bodies are subjected to cremation. reduced to a residue, |
| 292 | including bone fragments, by direct flame, also known as |
| 293 | "cremation," or by intense heat, also known as "calcination." |
| 294 | (15)(16) "Closed container" means any container in which |
| 295 | cremated remains can be placed and closed in a manner so as to |
| 296 | prevent leakage or spillage of the remains. |
| 297 | (16)(17) "Columbarium" means a structure or building that |
| 298 | which is substantially exposed above the ground and that which |
| 299 | is intended to be used for the inurnment of cremated remains. |
| 300 | (17)(18) "Common business enterprise" means a group of two |
| 301 | or more business entities that share common ownership in excess |
| 302 | of 50 percent. |
| 303 | (18)(19) "Control" means the possession, directly or |
| 304 | indirectly, through the ownership of voting shares, by contract, |
| 305 | arrangement, understanding, relationship, or otherwise, of the |
| 306 | power to direct or cause the direction of the management and |
| 307 | policies of a person or entity. However, a person or entity |
| 308 | shall not be deemed to have control if the person or entity |
| 309 | holds voting shares, in good faith and not for the purpose of |
| 310 | circumventing this definition, as an agent, bank, broker, |
| 311 | nominee, custodian, or trustee for one or more beneficial owners |
| 312 | who do not individually or as a group have control. |
| 313 | (19)(20) "Cremated remains" means all the remains of the |
| 314 | human body recovered after the completion of the cremation |
| 315 | process, including processing or pulverization that which leaves |
| 316 | only bone fragments reduced to unidentifiable dimensions and may |
| 317 | include the residue of any foreign matter, including casket |
| 318 | material, bridgework, or eyeglasses that were cremated with the |
| 319 | human remains. |
| 320 | (20)(21) "Cremation" means any mechanical or thermal |
| 321 | process whereby a dead human body is reduced to ashes and bone |
| 322 | fragments. Cremation also includes any other mechanical or |
| 323 | thermal process whereby human remains are pulverized, burned, |
| 324 | recremated, or otherwise further reduced in size or quantity the |
| 325 | technical process, using direct flame and heat or chemical |
| 326 | means, which reduces human remains to bone fragments through |
| 327 | heat and evaporation. Cremation includes the processing and |
| 328 | usually includes the pulverization of the bone fragments. |
| 329 | (21)(22) "Cremation chamber" means the enclosed space |
| 330 | within which the cremation process takes place. Cremation |
| 331 | chambers covered by these procedures shall must be used |
| 332 | exclusively for the cremation of human remains. |
| 333 | (22)(23) "Cremation container" means the casket or |
| 334 | alternative container in which the human remains are transported |
| 335 | to and placed in the cremation chamber for a cremation. A |
| 336 | cremation container should meet substantially all of the |
| 337 | following standards: |
| 338 | (a) Be composed of readily combustible materials suitable |
| 339 | for cremation. |
| 340 | (b) Be able to be closed in order to provide a complete |
| 341 | covering for the human remains. |
| 342 | (c) Be resistant to leakage or spillage. |
| 343 | (d) Be rigid enough to be handled with ease. |
| 344 | (e) Be able to provide protection for the health, safety, |
| 345 | and personal integrity of crematory personnel. |
| 346 | (23)(24) "Cremation interment container" means a rigid |
| 347 | outer container that, subject to a cemetery's rules and |
| 348 | regulations, is composed of concrete, steel, fiberglass, or some |
| 349 | similar material in which an urn is placed prior to being |
| 350 | interred in the ground and that is designed to support the earth |
| 351 | above the urn. |
| 352 | (24)(25) "Department" means the Department of Financial |
| 353 | Services. |
| 354 | (25)(26) "Direct disposal establishment" means a facility |
| 355 | licensed under this chapter where a direct disposer practices |
| 356 | direct disposition. |
| 357 | (26)(27) "Direct disposer" means any person licensed under |
| 358 | this chapter to practice direct disposition in this state. |
| 359 | (27)(28) "Director" means the director of the Division of |
| 360 | Funeral, Cemetery, and Consumer Services. |
| 361 | (28)(29) "Disinterment" means removal of a dead human body |
| 362 | from earth interment or aboveground interment. |
| 363 | (29)(30) "Division" means the Division of Funeral, |
| 364 | Cemetery, and Consumer Services within the Department of |
| 365 | Financial Services. |
| 366 | (30)(31) "Embalmer" means any person licensed under this |
| 367 | chapter to practice embalming in this state. |
| 368 | (31)(32) "Final disposition" means the final disposal of a |
| 369 | dead human body by earth interment, aboveground interment, |
| 370 | cremation, burial at sea, or delivery to a medical institution |
| 371 | for lawful dissection if the medical institution assumes |
| 372 | responsibility for disposal. "Final disposition" does not |
| 373 | include the disposal or distribution of cremated remains ashes |
| 374 | and residue of cremated remains. |
| 375 | (32)(33) "Funeral" or "funeral service" means the |
| 376 | observances, services, or ceremonies held to commemorate the |
| 377 | life of a specific deceased human being and at which the human |
| 378 | remains are present. |
| 379 | (33)(34) "Funeral director" means any person licensed |
| 380 | under this chapter to practice funeral directing in this state. |
| 381 | (34)(35) "Funeral establishment" means a facility licensed |
| 382 | under this chapter where a funeral director or embalmer |
| 383 | practices funeral directing or embalming. |
| 384 | (36) "Funeral merchandise" or "merchandise" means any |
| 385 | merchandise commonly sold in connection with the funeral, final |
| 386 | disposition, or memorialization of human remains, including, but |
| 387 | not limited to, caskets, outer burial containers, alternative |
| 388 | containers, cremation containers, cremation interment |
| 389 | containers, urns, monuments, private mausoleums, flowers, |
| 390 | benches, vases, acknowledgment cards, register books, memory |
| 391 | folders, prayer cards, and clothing. |
| 392 | (35)(37) "Grave space" means a space of ground in a |
| 393 | cemetery intended to be used for the interment in the ground of |
| 394 | human remains. |
| 395 | (36)(38) "Human remains" or "remains," or "dead human |
| 396 | body" or "dead human bodies," means the body of a deceased human |
| 397 | person for which a death certificate or fetal death certificate |
| 398 | is required under chapter 382 and includes the body in any stage |
| 399 | of decomposition and the residue of cremated human bodies. |
| 400 | (37)(39) "Legally authorized person" means, in the |
| 401 | priority listed, the decedent, when written inter vivos |
| 402 | authorizations and directions are provided by the decedent; the |
| 403 | surviving spouse, unless the spouse has been arrested for |
| 404 | committing against the deceased an act of domestic violence as |
| 405 | defined in s. 741.28 that which resulted in or contributed to |
| 406 | the death of the deceased; a son or daughter who is 18 years of |
| 407 | age or older; a parent; a brother or sister who is 18 years of |
| 408 | age or older; a grandchild who is 18 years of age or older; a |
| 409 | grandparent; or any person in the next degree of kinship. In |
| 410 | addition, the term may include, if no family member exists or is |
| 411 | available, the guardian of the dead person at the time of death; |
| 412 | the personal representative of the deceased; the attorney in |
| 413 | fact of the dead person at the time of death; the health |
| 414 | surrogate of the dead person at the time of death; a public |
| 415 | health officer; the medical examiner, county commission, or |
| 416 | administrator acting under part II of chapter 406 or other |
| 417 | public administrator; a representative of a nursing home or |
| 418 | other health care institution in charge of final disposition; or |
| 419 | a friend or other person not listed in this subsection who is |
| 420 | willing to assume the responsibility as the legally authorized |
| 421 | person. Where there is a person in any priority class listed in |
| 422 | this subsection, the funeral establishment shall rely upon the |
| 423 | authorization of any one legally authorized person of that class |
| 424 | if that person individual represents that she or he is not aware |
| 425 | of any objection to the cremation of the deceased's human |
| 426 | remains by others in the same class of the person making the |
| 427 | representation or of any person in a higher priority class. |
| 428 | (38)(40) "License" includes all authorizations required or |
| 429 | issued under this chapter, except where expressly indicated |
| 430 | otherwise, and shall be understood to include authorizations |
| 431 | previously referred to as registrations or certificates of |
| 432 | authority in chapters 470 and 497 as those chapters appeared in |
| 433 | the 2004 edition of the Florida Statutes. |
| 434 | (39)(41) "Licensee" means the person or entity holding any |
| 435 | license or other authorization issued under this chapter, except |
| 436 | where expressly indicated otherwise. |
| 437 | (40)(42) "Mausoleum" means a structure or building that |
| 438 | which is substantially exposed above the ground and that which |
| 439 | is intended to be used for the entombment of human remains. |
| 440 | (41)(43) "Mausoleum section" means any construction unit |
| 441 | of a mausoleum that which is acceptable to the department and |
| 442 | that which a cemetery uses to initiate its mausoleum program or |
| 443 | to add to its existing mausoleum structures. |
| 444 | (42)(44) "Monument" means any product used for identifying |
| 445 | a grave site and cemetery memorials of all types, including |
| 446 | monuments, markers, and vases. |
| 447 | (43)(45) "Monument establishment" means a facility that |
| 448 | operates independently of a cemetery or funeral establishment |
| 449 | and that offers to sell monuments or monument services to the |
| 450 | public for placement in a cemetery. |
| 451 | (44)(46) "Net assets" means the amount by which the total |
| 452 | assets of a licensee, excluding goodwill, franchises, customer |
| 453 | lists, patents, trademarks, and receivables from or advances to |
| 454 | officers, directors, employees, salespersons, and affiliated |
| 455 | companies, exceed total liabilities of the licensee. For |
| 456 | purposes of this definition, the term "total liabilities" does |
| 457 | not include the capital stock, paid-in capital, or retained |
| 458 | earnings of the licensee. |
| 459 | (45)(47) "Net worth" means total assets minus total |
| 460 | liabilities pursuant to generally accepted accounting |
| 461 | principles. |
| 462 | (46)(48) "Niche" means a compartment or cubicle for the |
| 463 | memorialization or permanent placement of a container or urn |
| 464 | containing cremated remains. |
| 465 | (47)(49) "Ossuary" means a receptacle used for the |
| 466 | communal placement of cremated remains without benefit of an urn |
| 467 | or any other container in which cremated remains may be |
| 468 | commingled with other cremated remains and are nonrecoverable. |
| 469 | It may or may not include memorialization. |
| 470 | (48)(50) "Outer burial container" means an enclosure into |
| 471 | which a casket is placed and includes, but is not limited to, |
| 472 | vaults made of concrete, steel, fiberglass, or copper; sectional |
| 473 | concrete enclosures; crypts; and wooden enclosures. |
| 474 | (49)(51) "Person," when used without qualification such as |
| 475 | "natural" or "individual," includes both natural persons and |
| 476 | legal entities. |
| 477 | (50)(52) "Personal residence" means any residential |
| 478 | building in which one temporarily or permanently maintains her |
| 479 | or his abode, including, but not limited to, an apartment or a |
| 480 | hotel, motel, nursing home, convalescent home, home for the |
| 481 | aged, or a public or private institution. |
| 482 | (51)(53) "Practice of direct disposition" means the |
| 483 | cremation of human remains without preparation of the human |
| 484 | remains by embalming and without any attendant services or rites |
| 485 | such as funeral or graveside services or the making of |
| 486 | arrangements for such final disposition. |
| 487 | (52)(54) "Practice of embalming" means disinfecting or |
| 488 | preserving or attempting to disinfect or preserve dead human |
| 489 | bodies by replacing certain body fluids with preserving and |
| 490 | disinfecting chemicals. |
| 491 | (53)(55) "Practice of funeral directing" means the |
| 492 | performance by a licensed funeral director of any of those |
| 493 | functions authorized by s. 497.372. |
| 494 | (54)(56) "Preneed contract" means any arrangement or |
| 495 | method, of which the provider of funeral merchandise or services |
| 496 | has actual knowledge, whereby any person agrees to furnish |
| 497 | funeral merchandise or service in the future. |
| 498 | (55)(57) "Preneed sales agent" means any person who is |
| 499 | licensed under this chapter to sell preneed burial or funeral |
| 500 | service and merchandise contracts or direct disposition |
| 501 | contracts in this state. |
| 502 | (56)(58) "Principal" means and includes the sole |
| 503 | proprietor of a sole proprietorship; all partners of a |
| 504 | partnership; all members of a limited liability company; |
| 505 | regarding a corporation, all directors and officers, and all |
| 506 | stockholders controlling more than 10 percent of the voting |
| 507 | stock; and all other persons who can exercise control over the |
| 508 | person or entity. |
| 509 | (57)(59) "Processing" means the reduction of identifiable |
| 510 | bone fragments after the completion of the cremation process to |
| 511 | unidentifiable bone fragments by manual means. |
| 512 | (58)(60) "Profession" and "occupation" are used |
| 513 | interchangeably in this chapter. The use of the word |
| 514 | "profession" in this chapter with respect to any activities |
| 515 | regulated under this chapter shall not be deemed to mean that |
| 516 | such activities are not occupations for other purposes in state |
| 517 | or federal law. |
| 518 | (59)(61) "Pulverization" means the reduction of |
| 519 | identifiable bone fragments after the completion of the |
| 520 | cremation and processing to granulated particles by manual or |
| 521 | mechanical means. |
| 522 | (60)(62) "Refrigeration facility" means a facility that is |
| 523 | operated independently of not physically connected with a |
| 524 | funeral establishment, crematory, or direct disposal |
| 525 | establishment, that maintains space and equipment for the |
| 526 | storage and refrigeration of dead human bodies, and that offers |
| 527 | its service to funeral directors, and funeral establishments, |
| 528 | direct disposers, direct disposal establishments, or crematories |
| 529 | for a fee. |
| 530 | (61)(63) "Religious institution" means an organization |
| 531 | formed primarily for religious purposes that which has qualified |
| 532 | for exemption from federal income tax as an exempt organization |
| 533 | under the provisions of s. 501(c)(3) of the Internal Revenue |
| 534 | Code of 1986, as amended. |
| 535 | (62)(64) "Removal service" means any service that operates |
| 536 | independently of a funeral establishment or a direct disposal |
| 537 | establishment, that handles the initial removal of dead human |
| 538 | bodies, and that offers its service to funeral establishments |
| 539 | and direct disposal establishments for a fee. |
| 540 | (63)(65) "Rules" refers to rules adopted under this |
| 541 | chapter unless expressly indicated to the contrary. |
| 542 | (64)(66) "Scattering garden" means a location set aside, |
| 543 | within a cemetery, that which is used for the spreading or |
| 544 | broadcasting of cremated remains that have been removed from |
| 545 | their container and can be mixed with or placed on top of the |
| 546 | soil or ground cover or buried in an underground receptacle on a |
| 547 | commingled basis and that are nonrecoverable. It may or may not |
| 548 | include memorialization. |
| 549 | (65)(67) "Servicing agent" means any person acting as an |
| 550 | independent contractor whose fiduciary responsibility is to |
| 551 | assist both the trustee and licensee in administrating their |
| 552 | responsibilities pursuant to this chapter. |
| 553 | (66)(68) "Solicitation" means any communication that which |
| 554 | directly or implicitly requests an immediate oral response from |
| 555 | the recipient. |
| 556 | (67)(69) "Statutory accounting" means generally accepted |
| 557 | accounting principles, except as modified by this chapter. |
| 558 | (68)(70) "Temporary container" means a receptacle for |
| 559 | cremated remains usually made of cardboard, plastic, or similar |
| 560 | material designated to hold the cremated remains until an urn or |
| 561 | other permanent container is acquired. |
| 562 | (69)(71) "Urn" means a receptacle designed to permanently |
| 563 | encase cremated remains. |
| 564 | Section 3. Subsection (2) of section 497.101, Florida |
| 565 | Statutes, as amended by chapter 2004-301, Laws of Florida, is |
| 566 | amended, and subsection (8) is added to said section, to read: |
| 567 | 497.101 Board of Funeral, Cemetery, and Consumer Services; |
| 568 | membership; appointment; terms.-- |
| 569 | (2) Two members of the board shall must be funeral |
| 570 | directors licensed under part III of this chapter who are |
| 571 | associated with a funeral establishment. One member of the board |
| 572 | shall must be a funeral director licensed under part III of this |
| 573 | chapter who is associated with a funeral establishment licensed |
| 574 | under part III of this chapter that which has a valid preneed |
| 575 | license issued pursuant to this chapter and who owns or operates |
| 576 | a cinerator facility approved under chapter 403 and licensed |
| 577 | under part VI of this chapter. Two members of the board shall |
| 578 | must be persons whose primary occupation is associated with a |
| 579 | cemetery company licensed pursuant to this chapter. Three |
| 580 | members of the board shall must be consumers who are residents |
| 581 | of the state, have never been licensed as funeral directors or |
| 582 | embalmers, are not connected with a cemetery or cemetery company |
| 583 | licensed pursuant to this chapter, and are not connected with |
| 584 | the death care industry or the practice of embalming, funeral |
| 585 | directing, or direct disposition. One of the consumer members |
| 586 | shall must be at least 60 years of age, and one shall must be |
| 587 | licensed as a certified public accountant under chapter 473. One |
| 588 | member of the board shall must be a monument establishment |
| 589 | dealer licensed under this chapter as a monument builder or, for |
| 590 | board appointments made before June 1, 2006, a licensed monument |
| 591 | establishment certified by the department to be eligible for |
| 592 | licensure as a monument builder. One member shall must be the |
| 593 | State Health Officer or her or his designee. There shall not be |
| 594 | two or more board members who are principals or directors, |
| 595 | employees, partners, shareholders, or members of the same |
| 596 | company or partnership or group of companies or partnerships |
| 597 | under common control. |
| 598 | (8) The department shall adopt rules establishing forms by |
| 599 | which persons may apply for membership on the board and |
| 600 | procedures for applying for such membership. Such forms shall |
| 601 | require disclosure of the existence and nature of all current |
| 602 | and past employments by or contracts with, and direct or |
| 603 | indirect affiliations or interests in, any entity or business |
| 604 | that at any time was licensed by the board or by the former |
| 605 | Board of Funeral and Cemetery Services or the former Board of |
| 606 | Funeral Directors and Embalmers or that is or was otherwise |
| 607 | involved in the death care industry, as specified by department |
| 608 | rule. |
| 609 | Section 4. Paragraph (m) of subsection (2) of section |
| 610 | 497.103, Florida Statutes, as amended by chapter 2004-301, Laws |
| 611 | of Florida, is amended, and paragraph (e) is added to subsection |
| 612 | (4) of said section, to read: |
| 613 | 497.103 Rulemaking authority of board and department.-- |
| 614 | (2) DEPARTMENT AUTHORITY.--All authority provided by this |
| 615 | chapter and not expressly vested in the board by subsection (1) |
| 616 | is vested in the department, and the department shall be deemed |
| 617 | to be the licensing authority as to such matters. Without |
| 618 | limiting the generality of the foregoing vesting of authority in |
| 619 | the department, the authority provided by this chapter that |
| 620 | which is vested solely in the department includes: |
| 621 | (m) Authority to take emergency action against any |
| 622 | licensee under this chapter, without prior consultation with the |
| 623 | board, when the department determines that there is an imminent |
| 624 | danger to the health, safety, or welfare of the citizens of the |
| 625 | state. |
| 626 | (4) RECOMMENDATIONS BY THE CHIEF FINANCIAL OFFICER.-- |
| 627 | (e) The Chief Financial Officer shall have no authority by |
| 628 | recommendation or otherwise to set fees, rates, or prices to be |
| 629 | used by any licensee under this chapter, and notwithstanding the |
| 630 | provision of this subsection, no licensee under this chapter |
| 631 | shall in any event be required to set fees, rates, or prices in |
| 632 | accordance with any recommendation of the Chief Financial |
| 633 | Officer. |
| 634 | Section 5. Paragraphs (b) and (c) of subsection (1) of |
| 635 | section 497.140, Florida Statutes, as renumbered and amended by |
| 636 | section 10 of chapter 2004-301, Laws of Florida, are amended, |
| 637 | and subsection (8) is added to said section, to read: |
| 638 | 497.140 Fees.-- |
| 639 | (1) |
| 640 | (b) It is the legislative intent that the costs of |
| 641 | regulation under this chapter be provided for by fees collected |
| 642 | under this chapter. The board shall ensure that fees are |
| 643 | adequate to cover all anticipated costs of implementation of |
| 644 | this chapter. The department shall at least every other year |
| 645 | provide the board with estimates as to projected costs in |
| 646 | implementing this chapter and projected fee collections under |
| 647 | this chapter for the following 2 years, information as to |
| 648 | balances of regulatory trusts from fees collected, other |
| 649 | information that which the department deems material to the |
| 650 | setting of fees by the board at proper levels, and a department |
| 651 | recommendation as to action, if any, regarding changing fee |
| 652 | levels. The board shall review such information provided by the |
| 653 | department and increase or decrease make such changes in fees, |
| 654 | up or down, as the board determines appropriate. If sufficient |
| 655 | action is not taken by the board within 6 months 1 year after |
| 656 | notification by the department that fees are projected to be |
| 657 | inadequate, the department shall set fees on behalf of the board |
| 658 | to cover anticipated costs. |
| 659 | (c) The board may from time to time by rule assess and |
| 660 | collect a one-time fee from each active and each voluntary |
| 661 | inactive licensee under this chapter in an amount necessary to |
| 662 | correct an inadequacy of fees received to implement regulation |
| 663 | required by this chapter, provided that no such assessments may |
| 664 | be made after October 1, 2007 more than one such assessment may |
| 665 | be made in any 4-year period without specific legislative |
| 666 | authorization. |
| 667 | (8) A delinquency fee shall be charged and collected from |
| 668 | a licensee for the failure to timely renew a license issued |
| 669 | under this chapter. Where no specific delinquency fee is |
| 670 | specified in this chapter in relation to a particular category |
| 671 | of licensure under this chapter, the delinquency fee shall be |
| 672 | $50. |
| 673 | Section 6. Subsection (2) of section 497.141, Florida |
| 674 | Statutes, as created by chapter 2004-301, Laws of Florida, is |
| 675 | amended, and subsection (12) is added to said section, to read: |
| 676 | 497.141 Licensing; general application procedures.-- |
| 677 | (2) Any person desiring to be licensed shall apply to the |
| 678 | licensing authority in writing using such forms and procedures |
| 679 | as may be prescribed by rule. The application for licensure |
| 680 | shall include the applicant's social security number if the |
| 681 | applicant is a natural person; otherwise, the applicant's |
| 682 | federal tax identification number shall be included. |
| 683 | Notwithstanding any other provision of law, the department is |
| 684 | the sole authority for determining the forms and form contents |
| 685 | to be submitted for initial licensure and licensure renewal |
| 686 | application. Such forms and the information and materials |
| 687 | required by such forms may include, as appropriate, |
| 688 | demographics, education, work history, personal background, |
| 689 | criminal history, finances, business information, signature |
| 690 | notarization, performance periods, reciprocity, local government |
| 691 | approvals, supporting documentation, periodic reporting |
| 692 | requirements, fingerprint requirements, continuing education |
| 693 | requirements, business plans, character references, and ongoing |
| 694 | education monitoring. Such forms and the information and |
| 695 | materials required by such forms may also include, to the extent |
| 696 | such information or materials are not already in the possession |
| 697 | of the department or the board, records or information as to |
| 698 | complaints, inspections, investigations, discipline, and |
| 699 | bonding, and photographs. The application shall be supplemented |
| 700 | as needed to reflect any material change in any circumstance or |
| 701 | condition stated in the application that which takes place |
| 702 | between the initial filing of the application and the final |
| 703 | grant or denial of the license and that which might affect the |
| 704 | decision of the department or the board. After an application by |
| 705 | a natural person for licensure under this chapter is approved, |
| 706 | the licensing authority may require the successful applicant to |
| 707 | provide a photograph of himself or herself for permanent |
| 708 | lamination onto the license card to be issued to the applicant, |
| 709 | pursuant to rules and fees adopted by the licensing authority. |
| 710 | (12)(a) The following licenses may only be applied for and |
| 711 | issued to a natural person: |
| 712 | 1. Embalmer apprentice. |
| 713 | 2. Embalmer intern. |
| 714 | 3. Funeral director intern. |
| 715 | 4. Funeral director. |
| 716 | 5. Funeral director and embalmer. |
| 717 | 6. Direct disposer. |
| 718 | 7. Monument establishment sales agent. |
| 719 | 8. Preneed sales agent. |
| 720 | (b) The following licenses may be applied for and issued |
| 721 | to a natural person, a corporation, a limited liability company, |
| 722 | or a partnership: |
| 723 | 1. Funeral establishment. |
| 724 | 2. Centralized embalming facility. |
| 725 | 3. Refrigeration facility. |
| 726 | 4. Direct disposal establishment. |
| 727 | 5. Monument establishment. |
| 728 | 6. Cinerator facility. |
| 729 | 7. Removal service. |
| 730 | 8. Preneed sales business under s. 497.453. |
| 731 | (c) A cemetery license may only be applied for and issued |
| 732 | to a corporation, partnership, or limited liability company. |
| 733 | (d) No license shall be issued to any applicant that is a |
| 734 | corporation, limited liability company, or partnership unless |
| 735 | the applicant is organized and in good standing under the laws |
| 736 | of this state or another state of the United States and provides |
| 737 | written proof thereof issued by the applicable state office or |
| 738 | official in the state concerned. Each applicant that is a |
| 739 | corporation, limited liability company, or partnership shall |
| 740 | file with its application a written statement, signed by the |
| 741 | same person who signs the application, identifying by name and |
| 742 | business functional title the following persons, as applicable |
| 743 | to the type of entity applying: officers, managers, managing |
| 744 | members, partners, general partners, limited partners, managing |
| 745 | partners, directors, all stockholders controlling more than 10 |
| 746 | percent of the voting stock, and all other persons who may |
| 747 | exercise control over the applicant. The licensing authority may |
| 748 | require the filing of the applicant's articles of incorporation |
| 749 | or other organizational documents and a resume concerning any |
| 750 | person identified in this paragraph. |
| 751 | (e) All applications shall be signed by the applicant. |
| 752 | Signatures of the applicant shall be as follows: |
| 753 | 1. Where the applicant is a natural person, the |
| 754 | application shall be signed by the applicant. |
| 755 | 2. Where the applicant is a corporation, the application |
| 756 | shall be signed by the corporation's president. |
| 757 | 3. Where the applicant is a partnership, the application |
| 758 | shall be signed by a partner, who shall provide proof |
| 759 | satisfactory to the licensing authority of that partner's |
| 760 | authority to sign on behalf of the partnership. |
| 761 | 4. Where the applicant is a limited liability company, the |
| 762 | application shall be signed by a member of the company, who |
| 763 | shall provide proof satisfactory to the licensing authority of |
| 764 | that member's authority to sign on behalf of the company. |
| 765 | (f) The licensing authority may adopt rules for the |
| 766 | implementation of this section, including required procedures |
| 767 | and forms. |
| 768 | (g) No license regulated under this chapter is assignable |
| 769 | or transferable except as provided in this chapter. |
| 770 | Section 7. Section 497.142, Florida Statutes, as created |
| 771 | by chapter 2004-301, Laws of Florida, is amended to read: |
| 772 | 497.142 Licensing; fingerprinting and criminal background |
| 773 | checks.-- |
| 774 | (1) In any instance that this chapter requires submission |
| 775 | of fingerprints in connection with an application for license, |
| 776 | the provisions of this section shall apply. |
| 777 | (2) The fingerprints shall must be taken by a law |
| 778 | enforcement agency or other agency or entity approved by the |
| 779 | department and in such a way as to allow their use to obtain a |
| 780 | criminal history check through the Department of Law |
| 781 | Enforcement. |
| 782 | (3) The department shall submit the fingerprints to or |
| 783 | cause them to be submitted to the Department of Law Enforcement |
| 784 | for the purpose of ascertaining whether the person fingerprinted |
| 785 | has a criminal history in any state or before the Federal |
| 786 | Government and, if so, the nature of the criminal history. |
| 787 | (4) The Department of Law Enforcement may accept |
| 788 | fingerprints of any applicant under this chapter, any principal |
| 789 | of any such applicant, and any other person who is examined or |
| 790 | investigated or who is subject to examination or investigation |
| 791 | under the provisions of this chapter. |
| 792 | (5) The Department of Law Enforcement may, to the extent |
| 793 | provided for by federal law, exchange state, multistate, and |
| 794 | federal criminal history records with the department and the |
| 795 | board for the purpose of the issuance, denial, suspension, or |
| 796 | revocation of any license or other application under this |
| 797 | chapter. |
| 798 | (6) The Department of Law Enforcement may accept |
| 799 | fingerprints of any other person required by statute or rule to |
| 800 | submit fingerprints to the department or board or any applicant |
| 801 | or licensee regulated by the department or board who is required |
| 802 | to demonstrate that she or he has not been convicted of or pled |
| 803 | guilty or nolo contendere to a felony or a misdemeanor. |
| 804 | (6)(7) The Department of Law Enforcement shall, upon |
| 805 | receipt of fingerprints from the department, submit the |
| 806 | fingerprints to the Federal Bureau of Investigation to check |
| 807 | federal criminal history records. |
| 808 | (7)(8) Statewide criminal records obtained through the |
| 809 | Department of Law Enforcement, federal criminal records obtained |
| 810 | through the Federal Bureau of Investigation, and local criminal |
| 811 | records obtained through local law enforcement agencies shall be |
| 812 | used by the department and board for the purpose of issuance, |
| 813 | denial, suspension, or revocation of certificates of authority, |
| 814 | certifications, or licenses issued to operate in this state. |
| 815 | (8)(9) For the purposes of criminal background checks, |
| 816 | applicants and principals of applicants for any approval or |
| 817 | license under this chapter may be required to disclose whether |
| 818 | they have ever had their name legally changed and any prior name |
| 819 | or names they have used. |
| 820 | (9)(10) If any applicant under this chapter has been, |
| 821 | within the 10 years preceding the application under this |
| 822 | chapter, convicted or found guilty of, or entered a plea of nolo |
| 823 | contendere to, regardless of adjudication, any crime in any |
| 824 | jurisdiction, the application shall not be deemed complete until |
| 825 | such time as the applicant provides such certified true copies |
| 826 | of the court records evidencing the conviction, finding, or |
| 827 | plea, as the licensing authority may by rule require. |
| 828 | (10)(a) When applying for any license under this chapter, |
| 829 | every applicant shall be required to disclose the applicant's |
| 830 | criminal records in accordance with this subsection. |
| 831 | (b) The criminal record required to be disclosed shall be |
| 832 | any crime listed in paragraph (c) of which the person or entity |
| 833 | required to make disclosure has been convicted or to which that |
| 834 | person or entity entered a plea in the nature of no contest. |
| 835 | Disclosure shall be required pursuant to this subsection |
| 836 | regardless of whether adjudication was entered or withheld by |
| 837 | the court in which the case was prosecuted. |
| 838 | (c) Crimes to be disclosed are: |
| 839 | 1. Any felony or misdemeanor, no matter when committed, |
| 840 | that was directly or indirectly related to or involving any |
| 841 | aspect of the practice or business of funeral directing, |
| 842 | embalming, direct disposition, cremation, funeral or cemetery |
| 843 | preneed sales, funeral establishment operations, cemetery |
| 844 | operations, or cemetery monument or marker sales or |
| 845 | installation. |
| 846 | 2. Any other felony not already disclosed under |
| 847 | subparagraph 1. that was committed within the 20 years |
| 848 | immediately preceding the application under this chapter. |
| 849 | 3. Any other misdemeanor not already disclosed under |
| 850 | subparagraph 1. that was committed within the 5 years |
| 851 | immediately preceding the application under this chapter. |
| 852 | (d) Criminal records subject to paragraphs (b) and (c) |
| 853 | shall be disclosed regardless of whether the criminal conduct |
| 854 | occurred inside or outside the state and regardless of whether |
| 855 | the criminal prosecution occurred in state court or in the court |
| 856 | of another state, the United States, or a foreign country. As to |
| 857 | crimes prosecuted in courts other than the courts of this state, |
| 858 | the designation of the crime as a felony or misdemeanor by the |
| 859 | law of the jurisdiction prosecuting the crime shall control. If |
| 860 | the prosecuting jurisdiction does not use the term "felony" or |
| 861 | "misdemeanor" in classifying the crime, the crime shall be |
| 862 | deemed a felony for purposes of this subsection if punishable |
| 863 | under the law of the prosecuting jurisdiction by a term of |
| 864 | imprisonment in excess of 1 year; otherwise, the crime shall be |
| 865 | classified as a misdemeanor for purposes of this subsection. |
| 866 | Excessive speed in the operation of a motor vehicle and other |
| 867 | noncriminal traffic infractions are not required to be reported |
| 868 | under this section. |
| 869 | (e) For purposes of this subsection, the persons required |
| 870 | to make disclosure of their criminal records in relation to an |
| 871 | application shall be as follows: |
| 872 | 1. Where the applicant is a natural person, only the |
| 873 | natural person making application has the duty to disclose. |
| 874 | 2. Where the applicant is a corporation, all officers and |
| 875 | directors of that corporation have the duty to disclose. |
| 876 | 3. Where the applicant is a limited liability company, all |
| 877 | managers and members of the limited liability company have the |
| 878 | duty to disclose. |
| 879 | 4. Where the applicant is a partnership, all partners have |
| 880 | the duty to disclose. |
| 881 | 5. Where the applicant is required by this chapter to |
| 882 | identify in the application the individual licensee under this |
| 883 | chapter who will be in charge of the applicant, the identified |
| 884 | individual licensee in charge, in addition to the applicant, |
| 885 | shall make disclosure of criminal records as part of the |
| 886 | application. |
| 887 | (f) In addition to persons identified in paragraph (e) as |
| 888 | being required to provide a criminal history in relation to an |
| 889 | application for licensure, the department may, during its |
| 890 | prelicensing investigation of the applicant pursuant to |
| 891 | subsection (3), on a case-by-case basis, require disclosure of |
| 892 | criminal records from any other employee or principal of the |
| 893 | applicant if the department has grounds to believe that such |
| 894 | employee or principal has committed any crime and that such |
| 895 | employee's or principal's relationship to the applicant may |
| 896 | render the applicant a danger to the public if the license |
| 897 | applied for is issued. |
| 898 | (g) The licensing authority may adopt rules specifying |
| 899 | forms and procedures to be utilized by persons required to |
| 900 | disclose criminal records under this subsection. The licensing |
| 901 | authority may conduct investigation and further inquiry of any |
| 902 | person regarding any criminal record disclosed pursuant to this |
| 903 | section. |
| 904 | (11)(a) When an applicant is required by this chapter to |
| 905 | submit fingerprints in applying for a license, the following |
| 906 | persons shall be required to submit such fingerprints: |
| 907 | 1. Where the applicant is a natural person, the |
| 908 | fingerprints of the natural person making application. |
| 909 | 2. Where the applicant is a corporation, the fingerprints |
| 910 | of the persons serving in the following capacities: chief |
| 911 | executive officer and president, or both persons if the |
| 912 | positions are filled by different persons; chief financial |
| 913 | officer; chief of operations; general counsel if a corporation |
| 914 | employee; and members of the board. |
| 915 | 3. Where the applicant is a limited liability company, the |
| 916 | fingerprints of all managers and members of the limited |
| 917 | liability company. |
| 918 | 4. Where the applicant is a partnership, the fingerprints |
| 919 | of all partners. |
| 920 | (b) In addition to persons identified in paragraph (a) as |
| 921 | being required to provide fingerprints, the department may, |
| 922 | during its prelicensing investigation of the applicant pursuant |
| 923 | to subsection (3), on a case-by-case basis, require fingerprints |
| 924 | from any other employee of the applicant if the department has |
| 925 | grounds to believe that any such employee may have committed any |
| 926 | crime and that such employee's relationship to the applicant may |
| 927 | render the applicant a danger to the public if the license |
| 928 | applied for is issued. |
| 929 | (12) The licensing authority may by rule establish forms, |
| 930 | procedures, and fees for the submission and processing of |
| 931 | fingerprints required to be submitted in accordance with this |
| 932 | chapter. The licensing authority may by rule waive the |
| 933 | requirement for submission of fingerprints otherwise required by |
| 934 | this chapter if the person has within the preceding 24 months |
| 935 | submitted fingerprints to the licensing authority and the |
| 936 | licensing authority has obtained a criminal history report |
| 937 | utilizing those prior fingerprints. The cost for the fingerprint |
| 938 | processing shall be paid to the Department of Law Enforcement |
| 939 | and may be borne by the Department of Financial Services, the |
| 940 | employer, or the person subject to the background check. |
| 941 | Section 8. Subsection (2) of section 497.143, Florida |
| 942 | Statutes, as created by chapter 2004-301, Laws of Florida, is |
| 943 | amended to read: |
| 944 | 497.143 Licensing; limited licenses for retired |
| 945 | professionals.-- |
| 946 | (2) Any person desiring to obtain a limited license, when |
| 947 | permitted by rule, shall submit to the department an application |
| 948 | and fee, not to exceed $300, and an affidavit stating that the |
| 949 | applicant has been licensed to practice in any jurisdiction in |
| 950 | the United States for at least 10 years in the profession for |
| 951 | which the applicant seeks a limited license. The affidavit shall |
| 952 | also state that the applicant has retired or intends to retire |
| 953 | from the practice of that profession and intends to practice |
| 954 | only pursuant to the restrictions of the limited license granted |
| 955 | pursuant to this section. If the applicant for a limited license |
| 956 | submits a notarized statement from the employer stating that the |
| 957 | applicant will not receive monetary compensation for any service |
| 958 | involving the practice of her or his profession, the application |
| 959 | and all licensure fees shall be waived. In no event may a person |
| 960 | holding a limited license under this section engage in preneed |
| 961 | sales under such limited license. |
| 962 | Section 9. Subsection (13) of section 497.144, Florida |
| 963 | Statutes, as created by chapter 2004-301, Laws of Florida, is |
| 964 | amended to read: |
| 965 | 497.144 Licensing; examinations, general provisions.-- |
| 966 | (13) When any licensed applicant under this chapter |
| 967 | requests a hearing to challenge a decision that the applicant's |
| 968 | answer to any licensure test question was not a correct answer, |
| 969 | or to seek a determination that a challenged question should be |
| 970 | stricken, unless the an applicant notifies the department at |
| 971 | least 5 days prior to the an examination hearing of the |
| 972 | applicant's inability to attend or unless the an applicant can |
| 973 | demonstrate an extreme emergency for failing to attend, the |
| 974 | department may require the an applicant who fails to attend to |
| 975 | pay reasonable attorney's fees, costs, and court costs of the |
| 976 | department for the examination hearing. |
| 977 | Section 10. Paragraph (b) of subsection (4) of section |
| 978 | 497.147, Florida Statutes, as created by chapter 2004-301, Laws |
| 979 | of Florida, is amended to read: |
| 980 | 497.147 Continuing education; general provisions.-- |
| 981 | (4) The licensing authority is authorized to adopt rules |
| 982 | to implement requirements regarding prelicensure training and |
| 983 | continuing education requirements under this chapter. Persons |
| 984 | providing prelicensure training or continuing education for |
| 985 | credit against the requirements of this chapter are hereinafter |
| 986 | referred to as "providers." |
| 987 | (b) The rules may establish conditions and requirements |
| 988 | applicable to providers, including, but not limited to: |
| 989 | 1. Periodic submission by the provider to the licensing |
| 990 | authority of information and documentation as to course |
| 991 | materials, class locations and schedules, names of scheduled |
| 992 | instructors, resumes of instructors, and descriptions of |
| 993 | facilities. |
| 994 | 2. Requirements for periodic reporting by the provider to |
| 995 | the licensing authority of information concerning enrollment, |
| 996 | attendance, and status of persons enrolled for credit under this |
| 997 | chapter. |
| 998 | 3. Requirements for inspection by the licensing authority |
| 999 | of records of the provider related to training or continuing |
| 1000 | education of applicants and licensees under this chapter. |
| 1001 | 4. Requirements for announced or unannounced attendance by |
| 1002 | department staff or board members at scheduled classes or |
| 1003 | training, for the purpose of ensuring that the training meets |
| 1004 | the requirements of this chapter and rules adopted under this |
| 1005 | chapter. |
| 1006 | 5. Requirements for written contracts or agreements |
| 1007 | required to be entered into by providers with the licensing |
| 1008 | authority as a prerequisite to acceptance of training or |
| 1009 | continuing education provided by such provider for credit under |
| 1010 | this chapter. |
| 1011 | 5.6. Requirements regarding retention of records by the |
| 1012 | provider regarding training or continuing education for which |
| 1013 | credit has been given to any licensee under this chapter. |
| 1014 | 6.7. Procedures and criteria for terminating the status of |
| 1015 | any provider as an approved source of training or continuing |
| 1016 | education for credit under this chapter. |
| 1017 | 7.8. Requirements for fees to accompany applications from |
| 1018 | providers for approval or renewal of approval as a provider, not |
| 1019 | to exceed $250 per year. The rules may exempt nonprofit entities |
| 1020 | from such fees. |
| 1021 | Section 11. Paragraph (c) of subsection (1) of section |
| 1022 | 497.149, Florida Statutes, as created by chapter 2004-301, Laws |
| 1023 | of Florida, is amended to read: |
| 1024 | 497.149 Investigations, hearings, and inspections.-- |
| 1025 | (1) INVESTIGATIONS.--Investigations shall be conducted by |
| 1026 | the department. The following provisions shall apply concerning |
| 1027 | investigations: |
| 1028 | (c) If the department finds any accounts or records of a |
| 1029 | licensee required by this chapter to be created and maintained |
| 1030 | by the licensee to be inadequate or inadequately kept or posted, |
| 1031 | it may employ experts to reconstruct, rewrite, post, or balance |
| 1032 | them at the expense of the person being investigated, provided |
| 1033 | the person has failed to maintain, complete, or correct such |
| 1034 | records or accounting after the department has given the |
| 1035 | licensee her or him notice and a reasonable opportunity to do |
| 1036 | so. |
| 1037 | Section 12. Subsection (1) of section 497.151, Florida |
| 1038 | Statutes, as created by chapter 2004-301, Laws of Florida, is |
| 1039 | amended, and subsection (4) is added to said section, to read: |
| 1040 | 497.151 Complaints; logs; procedures.-- |
| 1041 | (1) This section shall be applicable to all entities |
| 1042 | licensed under this chapter licensees under this chapter except |
| 1043 | preneed sales agent licensees. |
| 1044 | (4) For purposes of this section, the response of a |
| 1045 | customer recorded by the customer on a customer satisfaction |
| 1046 | questionnaire or survey form sent to the customer by the |
| 1047 | licensee, and returned by the customer to the licensee, shall |
| 1048 | not be deemed to be a complaint. |
| 1049 | Section 13. Section 497.152, Florida Statutes, as created |
| 1050 | by chapter 2004-301, Laws of Florida, is amended to read: |
| 1051 | 497.152 Disciplinary grounds.--This section sets forth |
| 1052 | conduct that which is prohibited and that which shall constitute |
| 1053 | grounds for denial of any application, imposition of discipline, |
| 1054 | or and other enforcement action against the licensee or other |
| 1055 | person committing such conduct. For purposes of this section, |
| 1056 | the requirements of this chapter include the requirements of |
| 1057 | rules adopted under authority of this chapter. No subsection |
| 1058 | heading in this section shall be interpreted as limiting the |
| 1059 | applicability of any paragraph within the subsection. |
| 1060 | (1) GENERAL PROVISIONS.--The generality of the provisions |
| 1061 | of this subsection shall not be deemed to be limited by the |
| 1062 | provisions of any other subsection. |
| 1063 | (a) Violating any provision of this chapter or any lawful |
| 1064 | order of the board or department or of the statutory |
| 1065 | predecessors to the board or department. |
| 1066 | (b) Committing fraud, deceit, negligence, incompetency, or |
| 1067 | misconduct in the practice of any of the activities regulated |
| 1068 | under this chapter. |
| 1069 | (c) Failing while holding a license under this chapter to |
| 1070 | maintain one or more of the qualifications for such license. |
| 1071 | (d) Refusing to sell or issue a contract or provide |
| 1072 | services to any person because of the person's race, color, |
| 1073 | creed, marital status, sex, or national origin. |
| 1074 | (2) CRIMINAL ACTIVITY.--Being convicted or found guilty |
| 1075 | of, or entering a plea of nolo contendere to, regardless of |
| 1076 | adjudication, a crime in any jurisdiction that which relates to |
| 1077 | the practice of, or the ability to practice, a licensee's |
| 1078 | profession or occupation under this chapter. |
| 1079 | (3) DISCIPLINARY ACTION BY OTHER AUTHORITIES.--Having a |
| 1080 | license or the authority to practice a profession or occupation |
| 1081 | revoked, suspended, fined, denied, or otherwise acted against or |
| 1082 | disciplined by the licensing authority of another any |
| 1083 | jurisdiction, including its agencies or subdivisions, for |
| 1084 | conduct that would constitute a violation of this chapter if |
| 1085 | committed in this state or upon grounds that which directly |
| 1086 | relate to the ability to practice under this chapter. The |
| 1087 | licensing authority's acceptance of a relinquishment of |
| 1088 | licensure, stipulation, consent order, or other settlement |
| 1089 | offered in response to or in anticipation of the filing of |
| 1090 | charges against the license shall be construed as action against |
| 1091 | the license. |
| 1092 | (4) OBLIGATIONS TO REGULATORS AND OTHER GOVERNMENT |
| 1093 | AGENCIES.-- |
| 1094 | (a) Improperly interfering with an investigation or |
| 1095 | inspection authorized by statute or with any disciplinary |
| 1096 | proceeding. |
| 1097 | (b) Failure to comply with a lawfully issued subpoena of |
| 1098 | the department. |
| 1099 | (c) Refusal to produce records to the department or board |
| 1100 | in connection with any activity regulated pursuant to this |
| 1101 | chapter. |
| 1102 | (d) Failing to report to the department any violation of |
| 1103 | this chapter by another person, which violation is known to the |
| 1104 | licensee to have created or be creating a serious and immediate |
| 1105 | danger to the public health, safety, or welfare person who the |
| 1106 | licensee knows is in violation of this chapter. |
| 1107 | (e) Knowingly concealing information relative to |
| 1108 | violations of this chapter. |
| 1109 | (f) Attempting to obtain, obtaining, or renewing a license |
| 1110 | under this chapter by bribery, false or forged evidence, or |
| 1111 | misrepresentation or through an error of the department or board |
| 1112 | known to the applicant. |
| 1113 | (g) Making or filing a report or statement to or with any |
| 1114 | government entity that which the licensee knows or has reason to |
| 1115 | know to be false; or intentionally or negligently failing to |
| 1116 | file a report or record required to be filed with any government |
| 1117 | entity, or willfully impeding or obstructing another person to |
| 1118 | do so, or inducing another person to impede or obstruct such |
| 1119 | filing. |
| 1120 | (h) Failing to perform any statutory or legal obligation |
| 1121 | placed upon a licensee. |
| 1122 | (5) LIMITATIONS ON SCOPE OF PRACTICE; UNLICENSED |
| 1123 | PRACTICE.-- |
| 1124 | (a) Practicing or offering to practice beyond the scope |
| 1125 | permitted by this chapter and rules adopted under this chapter |
| 1126 | for the type of licensure held or accepting and performing |
| 1127 | professional responsibilities the licensee knows, or has reason |
| 1128 | to know, the licensee is not competent to perform. |
| 1129 | (b) Practicing or attempting to practice with a revoked, |
| 1130 | suspended, inactive, or delinquent license. |
| 1131 | (c) Representing as her or his own the license of another. |
| 1132 | (d) Aiding, assisting, procuring, employing, or advising |
| 1133 | any person or entity to practice a profession or occupation |
| 1134 | regulated by this chapter without required licensure under this |
| 1135 | chapter. |
| 1136 | (e) Aiding, assisting, procuring, employing, or advising |
| 1137 | any person or entity to operate or in operating an establishment |
| 1138 | regulated by this chapter without the required licensure under |
| 1139 | this chapter. |
| 1140 | (f) Delegating to any person the performance of |
| 1141 | professional activities, or contracting with any person for the |
| 1142 | performance of professional activities by such person, when the |
| 1143 | licensee knows or has reason to know the person is not qualified |
| 1144 | by training, experience, and authorization to perform such |
| 1145 | responsibilities. |
| 1146 | (g) Using the name or title "funeral director," |
| 1147 | "embalmer," "direct disposer," or other title suggesting |
| 1148 | licensure that which the person using such name or title does |
| 1149 | not hold. |
| 1150 | (h) Engaging by a direct disposer in the practice of |
| 1151 | direct burial or offering the at-need or preneed service of |
| 1152 | direct burial. |
| 1153 | (6) EDUCATIONAL REQUIREMENTS.-- |
| 1154 | (a) Failing to comply with applicable educational course |
| 1155 | requirements pursuant to this chapter or rules adopted under |
| 1156 | this chapter regarding human immunodeficiency virus and acquired |
| 1157 | immune deficiency syndrome. |
| 1158 | (b) Failing to timely comply with applicable continuing |
| 1159 | education requirements of this chapter. |
| 1160 | (7) RELATIONS WITH OTHER LICENSEES.-- |
| 1161 | (a) Having been found liable in a civil proceeding for |
| 1162 | knowingly filing a false report or complaint against another |
| 1163 | licensee with the department or the board. |
| 1164 | (b) Making any misleading statements or misrepresentations |
| 1165 | as to the financial condition of any person, or making |
| 1166 | statements that which are falsely and maliciously critical of |
| 1167 | any person for the purpose of damaging that person's business |
| 1168 | regulated under this chapter. |
| 1169 | (8) TRANSPORT, CUSTODY, TREATMENT, OR DISINTERMENT OF |
| 1170 | HUMAN REMAINS.-- |
| 1171 | (a) Violation of any state law or rule or any municipal or |
| 1172 | county ordinance or regulation affecting the handling, custody, |
| 1173 | care, or transportation of dead human bodies. |
| 1174 | (b) Refusing to surrender promptly the custody of a dead |
| 1175 | human body upon the express order of the person legally |
| 1176 | authorized to its custody; however, this provision shall be |
| 1177 | subject to any state or local laws or rules governing custody or |
| 1178 | transportation of dead human bodies. |
| 1179 | (c) Taking possession of a dead human body without first |
| 1180 | having obtained written or oral permission from a legally |
| 1181 | authorized person. If oral permission is granted, the licensee |
| 1182 | shall must obtain written permission within a reasonable time as |
| 1183 | established by rule. |
| 1184 | (d) Embalming human remains without first having obtained |
| 1185 | written or oral permission from a legally authorized person; |
| 1186 | however, washing and other public health procedures, such as |
| 1187 | closing of the orifices by placing cotton soaked in a |
| 1188 | disinfectant in such orifices until authorization to embalm is |
| 1189 | received, shall not be precluded. If oral permission is granted, |
| 1190 | the licensee shall must obtain written permission within a |
| 1191 | reasonable time as established by board rule. |
| 1192 | (e) Failing to obtain written authorization from the |
| 1193 | family or next of kin of the deceased prior to entombment, |
| 1194 | interment, disinterment, disentombment, or disinurnment of the |
| 1195 | remains of any human being. |
| 1196 | (9) SALES PRACTICES IN GENERAL.-- |
| 1197 | (a) Soliciting by the licensee, or by her or his agent, |
| 1198 | assistant, or employee, through the use of fraud, undue |
| 1199 | influence, intimidation, overreaching, or other means that which |
| 1200 | takes advantage of a customer's ignorance or emotional |
| 1201 | vulnerability. |
| 1202 | (b) Exercising undue influence on a client for the purpose |
| 1203 | of financial gain of the licensee or a third party in connection |
| 1204 | with any transaction regulated by this chapter. |
| 1205 | (c) Discouraging a customer's purchase of any funeral |
| 1206 | merchandise or service that which is advertised or offered for |
| 1207 | sale, with the purpose of encouraging the purchase of additional |
| 1208 | or more expensive merchandise or service, by disparaging its |
| 1209 | quality or appearance, except that true factual statements |
| 1210 | concerning features, design, or construction do not constitute |
| 1211 | disparagement; by misrepresenting its availability or any delay |
| 1212 | involved in obtaining it; or by suggesting directly or by |
| 1213 | implication that a customer's concern for price or expressed |
| 1214 | interest in inexpensive funeral merchandise or services is |
| 1215 | improper, inappropriate, or indicative of diminished respect or |
| 1216 | affection for the deceased. |
| 1217 | (d) Misrepresenting the benefits, advantages, conditions, |
| 1218 | or terms of any contract to provide any services or merchandise |
| 1219 | regulated under this chapter. |
| 1220 | (e) Advertising goods and services in a manner that is |
| 1221 | fraudulent, deceptive, or misleading in form or content. |
| 1222 | (f) Directly or indirectly making any deceptive, |
| 1223 | misleading, or untrue representations, whether oral or written, |
| 1224 | or employing any trick, scheme, or artifice, in or related to |
| 1225 | the practice of a profession or occupation regulated under this |
| 1226 | chapter, including in the advertising or sale of any merchandise |
| 1227 | or services related to the practice of the profession or |
| 1228 | occupation. |
| 1229 | (10) SPECIFIC MISREPRESENTATIONS.-- |
| 1230 | (a) Making any false or misleading statement of the legal |
| 1231 | requirement as to the necessity of any particular burial or |
| 1232 | funeral merchandise or services. |
| 1233 | (b) Making any oral, written, or visual representations, |
| 1234 | directly or indirectly, that any funeral merchandise or service |
| 1235 | is offered for sale when such is not a bona fide offer to sell |
| 1236 | such merchandise or service. |
| 1237 | (c) Making any misrepresentation for the purpose of |
| 1238 | inducing, or tending to induce, the lapse, forfeiture, exchange, |
| 1239 | conversion, or surrender of any preneed contract or any life |
| 1240 | insurance policy pledged or assigned to secure payment for |
| 1241 | funeral or burial goods or services. |
| 1242 | (d) Misrepresenting pertinent facts or prepaid contract |
| 1243 | provisions relating to funeral or burial merchandise or |
| 1244 | services. |
| 1245 | (e) Misrepresenting the amount advanced on behalf of a |
| 1246 | customer for any item of service or merchandise, including, but |
| 1247 | not limited to, cemetery or crematory services, pallbearers, |
| 1248 | public transportation, clergy honoraria, flowers, musicians or |
| 1249 | singers, nurses, obituary notices, gratuities, and death |
| 1250 | certificates, described as cash advances, accommodations, or |
| 1251 | words of similar import on the contract, final bill, or other |
| 1252 | written evidence of agreement or obligation furnished to |
| 1253 | customers; however, nothing in this paragraph shall require |
| 1254 | disclosure of a discount or rebate that which may accrue to a |
| 1255 | licensee subsequent to making a cash advance. |
| 1256 | (f) Making any false or misleading statement or claim that |
| 1257 | natural decomposition or decay of human remains can be prevented |
| 1258 | or substantially delayed by embalming, use of a gasketed or |
| 1259 | ungasketed casket, or use of an adhesive or nonadhesive closure |
| 1260 | on an outer burial container. |
| 1261 | (g) Making any false or misleading statement, oral or |
| 1262 | written, directly or indirectly, regarding any law or rule |
| 1263 | pertaining to the preparation for disposition, transportation |
| 1264 | for disposition, or disposition of dead human bodies. |
| 1265 | (h) Making any false or misleading statements of the legal |
| 1266 | requirement as to the conditions under which preservation of a |
| 1267 | dead human body is required or as to the necessity of a casket |
| 1268 | or outer burial container. |
| 1269 | (11) SPECIFIC SALES PRACTICES.-- |
| 1270 | (a) Failing to furnish, for retention, to each purchaser |
| 1271 | of burial rights, burial or funeral merchandise, or burial or |
| 1272 | funeral services a written agreement, the form of which has been |
| 1273 | previously approved if and as required by this chapter, that |
| 1274 | which lists in detail the items and services purchased together |
| 1275 | with the prices for the items and services purchased; the name, |
| 1276 | address, and telephone number of the licensee; the signatures of |
| 1277 | the customer and the licensee or her or his representative; and |
| 1278 | the date signed. |
| 1279 | (b) Filling in any contract form for use with a particular |
| 1280 | customer using language that Using any name or title in any |
| 1281 | contract regulated under this chapter which misrepresents the |
| 1282 | true nature of the contract. |
| 1283 | (c) Selling an irrevocable preneed contract to a person |
| 1284 | who is not an applicant for or recipient of Supplemental |
| 1285 | Security Income or Aid to Families with Dependent Children or |
| 1286 | pursuant to s. 497.459(6)(a). |
| 1287 | (d) Except as authorized in part IV of this chapter, |
| 1288 | guaranteeing the price of goods and services at a future date. |
| 1289 | (e) Requiring that a casket be purchased for cremation or |
| 1290 | claiming directly or by implication that a casket is required |
| 1291 | for cremation. |
| 1292 | (f) When displaying any caskets for sale, failing to |
| 1293 | display the least expensive casket offered for sale or use in |
| 1294 | adult funerals in the same general manner as the funeral service |
| 1295 | industry member's other caskets are displayed. |
| 1296 | (g) Assessing fees and costs that have not been disclosed |
| 1297 | to the customer in connection with any transaction regulated by |
| 1298 | this chapter. |
| 1299 | (h) Failure by a cemetery licensed under this chapter to |
| 1300 | provide to any person, upon request, a copy of the cemetery |
| 1301 | bylaws. |
| 1302 | (i) Requirements by a cemetery licensee that lot owners or |
| 1303 | current customers make unnecessary visits to the cemetery |
| 1304 | company office for the purpose of solicitation. |
| 1305 | (12) DISCLOSURE REQUIREMENTS.-- |
| 1306 | (a) Failure to disclose, when such disclosure is desired, |
| 1307 | the components of the prices for alternatives offered by the |
| 1308 | licensee from whom disclosure is requested, such as graveside |
| 1309 | service, direct disposition, and body donation without any rites |
| 1310 | or ceremonies prior to the delivery of the body and prices of |
| 1311 | service if there are to be such after the residue has been |
| 1312 | removed following the use thereof. |
| 1313 | (b) Failing to furnish, for retention, to anyone who |
| 1314 | inquires in person about burial rights, burial or funeral |
| 1315 | merchandise, or burial or funeral services, before any |
| 1316 | discussion of selection, a printed or typewritten list |
| 1317 | specifying the range of retail prices for such rights, |
| 1318 | merchandise, or services. At a minimum, the list shall itemize |
| 1319 | the highest and lowest priced product and service regularly |
| 1320 | offered and shall include the name, address, and telephone |
| 1321 | number of the licensee and statements that the customer may |
| 1322 | choose only the items the customer desires, that the customer |
| 1323 | will be charged for only those items selected, and that there |
| 1324 | may be other charges for other items or other services. |
| 1325 | (c) Failing to reasonably provide by telephone, upon |
| 1326 | request, accurate information regarding the retail prices of |
| 1327 | funeral merchandise and services offered for sale by that |
| 1328 | licensee. |
| 1329 | (d) Failure by a funeral director to make full disclosure |
| 1330 | in the case of a funeral or direct disposition with regard to |
| 1331 | the use of funeral merchandise that which is not to be disposed |
| 1332 | of with the body or failure to obtain written permission from |
| 1333 | the purchaser regarding disposition of such merchandise. |
| 1334 | (e) Failure by any funeral director to fully disclose all |
| 1335 | of her or his available services and merchandise prior to the |
| 1336 | selection of a casket offered by a licensee. The full disclosure |
| 1337 | required shall identify what is included in the funeral or |
| 1338 | direct disposition and the prices of all services and |
| 1339 | merchandise provided by the licensee or registrant. |
| 1340 | (f) Failing to have the price of any casket offered for |
| 1341 | sale clearly marked on or in the casket, whether the casket is |
| 1342 | displayed at a funeral establishment or at any other location, |
| 1343 | regardless of whether the licensee is in control of such |
| 1344 | location. If a licensee uses books, catalogs, brochures, or |
| 1345 | other printed display aids, the price of each casket shall be |
| 1346 | clearly marked. |
| 1347 | (g) Failing to disclose all fees and costs the customer |
| 1348 | may incur to use the burial rights or merchandise purchased. |
| 1349 | (13) CONTRACT OBLIGATIONS.-- |
| 1350 | (a) Failing without reasonable justification to timely |
| 1351 | honor contracts entered into by the licensee or under the |
| 1352 | licensee's license for funeral or burial merchandise or |
| 1353 | services. |
| 1354 | (b) Failure to honor preneed contract cancellation |
| 1355 | requests and make refunds as required by the chapter. |
| 1356 | (14) OBLIGATIONS REGARDING COMPLAINTS AND CLAIMS BY |
| 1357 | CUSTOMERS.-- |
| 1358 | (a) Failing to adopt and implement standards for the |
| 1359 | proper investigation and resolution of claims and complaints |
| 1360 | received by a licensee relating to the licensee's activities |
| 1361 | regulated by this chapter. |
| 1362 | (b) Committing or performing with such frequency as to |
| 1363 | indicate a general business practice any of the following: |
| 1364 | 1. Failing to acknowledge and act promptly upon |
| 1365 | communications from a licensee's customers and their |
| 1366 | representatives with respect to claims or complaints relating to |
| 1367 | the licensee's activities regulated by this chapter. |
| 1368 | 2. Denying claims or rejecting complaints received by a |
| 1369 | licensee from a customer or customer's representative, relating |
| 1370 | to the licensee's activities regulated by this chapter, without |
| 1371 | first conducting reasonable investigation based upon available |
| 1372 | information. |
| 1373 | 3. Attempting to settle a claim or complaint on the basis |
| 1374 | of a material document that which was altered without notice to, |
| 1375 | or without the knowledge or consent of, the contract purchaser |
| 1376 | or her or his representative or legal guardian. |
| 1377 | 4. Failing within a reasonable time to affirm or deny |
| 1378 | coverage of specified services or merchandise under a contract |
| 1379 | entered into by a licensee upon written request of the contract |
| 1380 | purchaser or her or his representative or legal guardian. |
| 1381 | 5. Failing to promptly provide, in relation to a contract |
| 1382 | for funeral or burial merchandise or services entered into by |
| 1383 | the licensee or under the licensee's license, a reasonable |
| 1384 | explanation to the contract purchaser or her or his |
| 1385 | representative or legal guardian of the licensee's basis for |
| 1386 | denying or rejecting all or any part of a claim or complaint |
| 1387 | submitted. |
| 1388 | (c) Making a material misrepresentation to a contract |
| 1389 | purchaser or her or his representative or legal guardian for the |
| 1390 | purpose and with the intent of effecting settlement of a claim |
| 1391 | or complaint or loss under a prepaid contract on less favorable |
| 1392 | terms than those provided in, and contemplated by, the prepaid |
| 1393 | contract. |
| 1394 | (d) Failing to maintain a complete copy of every complaint |
| 1395 | received by the licensee since the date of the last examination |
| 1396 | of the licensee by the department. For purposes of this |
| 1397 | subsection, the term "complaint" means any written communication |
| 1398 | primarily expressing a grievance and which communication is |
| 1399 | from: |
| 1400 | 1. A representative or family member of a deceased person |
| 1401 | interred at the licensee's facilities or using the licensee's |
| 1402 | services, or which deceased's remains were the subject of any |
| 1403 | service provided by the licensee or licensee's business; or |
| 1404 | 2. A person, or such person's family member or |
| 1405 | representative, who inquired of the licensee or licensee's |
| 1406 | business concerning the purchase of, or who purchased or |
| 1407 | contracted to purchase, any funeral or burial merchandise or |
| 1408 | services from the licensee or licensee's business. |
| 1409 |
|
| 1410 | For purposes of this subsection, the response of a customer |
| 1411 | recorded by the customer on a customer satisfaction |
| 1412 | questionnaire or survey form sent to the customer by the |
| 1413 | licensee, and returned by the customer to the licensee, shall |
| 1414 | not be deemed to be a complaint. |
| 1415 | (15) MISCELLANEOUS FINANCIAL MATTERS.-- |
| 1416 | (a) Failing to timely pay any fee required by this |
| 1417 | chapter. |
| 1418 | (b) Failing to timely remit as required by this chapter |
| 1419 | the required amounts to any trust fund required by this chapter. |
| 1420 | The board may by rule provide criteria for identifying minor, |
| 1421 | nonwillful trust remittance deficiencies; and remittance |
| 1422 | deficiencies falling within such criteria, if fully corrected |
| 1423 | within 30 days after notice to the licensee by the department, |
| 1424 | shall not constitute grounds for disciplinary action. |
| 1425 | (c) Paying to or receiving from any organization, agency, |
| 1426 | or person, either directly or indirectly, any commission, bonus, |
| 1427 | kickback, or rebate in any form whatsoever for any business |
| 1428 | regulated under this chapter, whether such payments are made or |
| 1429 | received by the licensee, or her or his agent, assistant, or |
| 1430 | employee; however, this provision shall not prohibit the payment |
| 1431 | of commissions by a funeral director, funeral establishment, |
| 1432 | cemetery, or monument establishment to its preneed agents |
| 1433 | licensed pursuant to this chapter or to licensees under this |
| 1434 | chapter. |
| 1435 | Section 14. Subsection (1), paragraph (b) of subsection |
| 1436 | (2), and paragraph (c) of subsection (4) of section 497.153, |
| 1437 | Florida Statutes, as created by chapter 2004-301, Laws of |
| 1438 | Florida, are amended to read: |
| 1439 | 497.153 Disciplinary procedures and penalties.-- |
| 1440 | (1) JURISDICTION OF LICENSING AUTHORITY TO INVESTIGATE AND |
| 1441 | PROSECUTE.--The expiration, nonrenewal, or surrender of |
| 1442 | licensure under this chapter shall not eliminate jurisdiction in |
| 1443 | the licensing authority to investigate and prosecute for |
| 1444 | violations committed by a licensee while licensed under this |
| 1445 | chapter. The prosecution of any matter may be initiated or |
| 1446 | continued notwithstanding the withdrawal of any complaint. |
| 1447 | (2) DETERMINATION OF PROBABLE CAUSE.-- |
| 1448 | (b) Prior to submitting a matter to the probable cause |
| 1449 | panel, the licensee who is the subject of the matter shall be |
| 1450 | provided by the department with a copy of any written complaint |
| 1451 | received by the department in the matter and shall be advised |
| 1452 | that the licensee she or he may, within 20 days after receipt of |
| 1453 | a copy of such complaint from the department, submit to the |
| 1454 | department a written response. Any response timely received by |
| 1455 | the department shall be provided by the department to the |
| 1456 | probable cause panel. Licensees may not appear in person or |
| 1457 | through a representative at any probable cause panel proceeding. |
| 1458 | This paragraph shall not apply to emergency action. |
| 1459 | (4) ACTION AFTER PROBABLE CAUSE FOUND.-- |
| 1460 | (c) The department may at any time present to the board a |
| 1461 | proposed settlement by consent order or otherwise of any matter |
| 1462 | as to which probable cause has been found. If the board accepts |
| 1463 | the proposed settlement, it may execute and file the consent |
| 1464 | order as its final order in the matter or may otherwise issue |
| 1465 | its final order in the matter shall issue its final order |
| 1466 | adopting the settlement. If the board does not accept such |
| 1467 | settlement, the prosecution of the matter shall be resumed. No |
| 1468 | settlement of any disciplinary matter as to which probable cause |
| 1469 | has been found may be entered into by the board prior to receipt |
| 1470 | of a recommended order of an administrative law judge without |
| 1471 | the department's concurrence. |
| 1472 | Section 15. Subsection (1) of section 497.158, Florida |
| 1473 | Statutes, as renumbered and amended by section 28 of chapter |
| 1474 | 2004-301, Laws of Florida, is amended to read: |
| 1475 | 497.158 Court enforcement actions; powers; abatement of |
| 1476 | nuisances.-- |
| 1477 | (1) In addition to or in lieu of other actions authorized |
| 1478 | by this chapter, the department may petition the courts of this |
| 1479 | state for injunctive or other relief against any licensed or |
| 1480 | unlicensed person for the enforcement of this chapter and orders |
| 1481 | issued under this chapter. The court shall be authorized to |
| 1482 | impose a fine of up to $5,000 per violation on any licensee |
| 1483 | under this chapter and up to $10,000 on any person not licensed |
| 1484 | under this chapter, payable to the department, upon any person |
| 1485 | determined by the court to have violated this chapter, and may |
| 1486 | order payment to the department of the department's attorney's |
| 1487 | fees and litigation costs, by any person found to have violated |
| 1488 | this chapter. |
| 1489 | Section 16. Subsections (1), (3), and (4) and paragraph |
| 1490 | (a) of subsection (5) of section 497.159, Florida Statutes, as |
| 1491 | created by chapter 2004-301, Laws of Florida, are amended to |
| 1492 | read: |
| 1493 | 497.159 Crimes.-- |
| 1494 | (1) The theft of an examination in whole or in part or the |
| 1495 | act of unauthorized reproducing, circulating, or copying of any |
| 1496 | questions or answers on, from, or for any prelicensure |
| 1497 | examination administered by the department or the board, whether |
| 1498 | such examination is reproduced or copied in part or in whole and |
| 1499 | by any means, constitutes a felony of the third degree, |
| 1500 | punishable as provided in s. 775.082, s. 775.083, or s. 775.084. |
| 1501 | (3) Any person individual who willfully obstructs the |
| 1502 | department or its examiner in any examination or investigation |
| 1503 | authorized by this chapter commits is guilty of a misdemeanor of |
| 1504 | the second degree and is, in addition to any disciplinary action |
| 1505 | under this chapter, punishable as provided in s. 775.082 or s. |
| 1506 | 775.083. The initiation of action in any court by or on behalf |
| 1507 | of any licensee to terminate or limit any examination or |
| 1508 | investigation under this chapter shall not constitute a |
| 1509 | violation under this subsection. |
| 1510 | (4) Any officer or director, or person occupying similar |
| 1511 | status or performing similar functions, of a preneed licensee |
| 1512 | who fails under this chapter who knowingly directs or causes the |
| 1513 | failure to make required deposits to any trust fund required by |
| 1514 | this chapter; any director, officer, agent, or employee of a |
| 1515 | preneed licensee who makes any unlawful withdrawal of funds from |
| 1516 | any such account or who knowingly discloses to the department or |
| 1517 | an employee thereof any false report made pursuant to this |
| 1518 | chapter; or any person who willfully violates any of the |
| 1519 | provisions of part II, part IV or part V, or with knowledge that |
| 1520 | such required deposits are not being made as required by law |
| 1521 | fails to report such failure to the department, or who knowingly |
| 1522 | directs or causes the unlawful withdrawal of funds from any |
| 1523 | trust fund required by this chapter, commits a felony of the |
| 1524 | third degree, punishable as provided in s. 775.082, s. 775.083, |
| 1525 | or s. 775.084. |
| 1526 | (5)(a) No cemetery company or other legal entity |
| 1527 | conducting or maintaining any public or private cemetery may |
| 1528 | deny burial space to any person because of race, creed, marital |
| 1529 | status, sex, national origin, or color. A cemetery company or |
| 1530 | other entity operating any cemetery may designate parts of |
| 1531 | cemeteries or burial grounds for the specific use of persons |
| 1532 | whose religious code requires isolation. Religious institution |
| 1533 | cemeteries may limit burials to members of the religious |
| 1534 | institution and their families. |
| 1535 | Section 17. Paragraphs (g) and (h) of subsection (1) and |
| 1536 | subsection (3) of section 497.161, Florida Statutes, as created |
| 1537 | by chapter 2004-301, Laws of Florida, are amended to read: |
| 1538 | 497.161 Other rulemaking provisions.-- |
| 1539 | (1) In addition to such other rules as are authorized or |
| 1540 | required under this chapter, the following additional rules, not |
| 1541 | inconsistent with this chapter, shall be authorized by the |
| 1542 | licensing authority. |
| 1543 | (g) Rules establishing procedures by which the department |
| 1544 | may use the expert or technical advice of the board or members |
| 1545 | of the board for the purposes of any investigation, inspection, |
| 1546 | or financial examination, without thereby disqualifying the |
| 1547 | board member from voting on final action in the matter. |
| 1548 | (g)(h) In connection with the statutory revisions by the |
| 1549 | 2004 2005 Regular Session of the Legislature merging chapters |
| 1550 | 470 and 497 as those chapters appeared in the 2003 2004 edition |
| 1551 | of the Florida Statutes and the elimination of the former boards |
| 1552 | under those chapters and the movement of regulation out of the |
| 1553 | Department of Business and Professional Regulation, the |
| 1554 | licensing authority shall through July 1, 2006, be deemed to |
| 1555 | have extraordinary rulemaking authority to adopt any and all |
| 1556 | rules jointly agreed by the board and the department to be |
| 1557 | necessary for the protection of the public concerning the |
| 1558 | regulation of the professions and occupations regulated under |
| 1559 | this chapter, or for the relief of licensees regulated under |
| 1560 | this chapter concerning any impacts that which the department |
| 1561 | and the board jointly agree were unintended or not contemplated |
| 1562 | in the enactment of the 2004 2005 legislative changes. The |
| 1563 | authority under this paragraph and any rules adopted under |
| 1564 | authority of this paragraph shall expire July 1, 2006. |
| 1565 | (3) The department and the board shall each have standing |
| 1566 | under chapter 120 for the purposes of challenging rules or |
| 1567 | proposed rules under this chapter. This subsection shall not be |
| 1568 | interpreted to deny standing to a licensee to challenge any rule |
| 1569 | under this chapter if the licensee would otherwise have |
| 1570 | standing. |
| 1571 | Section 18. Section 497.165, Florida Statutes, as |
| 1572 | renumbered and amended by section 35 of chapter 2004-301, Laws |
| 1573 | of Florida, is amended to read: |
| 1574 | 497.165 Liability of owners, directors, and officers |
| 1575 | regarding trust funds.--The owners, officers, and directors of |
| 1576 | any licensee under this chapter may be held jointly and |
| 1577 | severally liable for any deficiency in any trust fund required |
| 1578 | by this chapter, to the extent the deficiency arose during the |
| 1579 | period they were owners, officers, or directors of the licensee, |
| 1580 | if they intentionally or through gross their conduct, or their |
| 1581 | negligence in the performance of their duties, caused the |
| 1582 | deficiency or substantially contributed to conditions that |
| 1583 | allowed the deficiency to arise or increase. |
| 1584 | Section 19. Subsections (1) and (3) of section 497.166, |
| 1585 | Florida Statutes, as created by chapter 2004-301, Laws of |
| 1586 | Florida, are amended to read: |
| 1587 | 497.166 Preneed sales.-- |
| 1588 | (1) Regulation of preneed sales shall be as set forth in |
| 1589 | part IV of this chapter. No person may act as an agent for a |
| 1590 | preneed licensee funeral establishment or direct disposal |
| 1591 | establishment with respect to preneed contracts unless such |
| 1592 | person is licensed as a preneed sales agent pursuant to part IV |
| 1593 | of this chapter or is a licensed funeral director acting as a |
| 1594 | preneed sales agent. |
| 1595 | (3)(a) The funeral director in charge of a funeral |
| 1596 | establishment shall be responsible for the control and |
| 1597 | activities of the establishment's preneed sales agents. |
| 1598 | (b) The direct disposer in charge or a funeral director |
| 1599 | acting as a direct disposer in charge of a direct disposal |
| 1600 | establishment shall be responsible for the control and |
| 1601 | activities of the establishment's preneed sales agents. |
| 1602 | (c) The responsibility imposed by this subsection on the |
| 1603 | funeral director and direct disposer in charge is a duty of |
| 1604 | reasonable supervision and not absolute liability. The |
| 1605 | responsibility of the funeral director or direct disposer in |
| 1606 | charge shall be in addition to the responsibility of the preneed |
| 1607 | licensee for the conduct of the preneed sales agents it employs. |
| 1608 | Section 20. Subsection (2) of section 497.169, Florida |
| 1609 | Statutes, as renumbered and amended by section 39 of chapter |
| 1610 | 2004-301, Laws of Florida, is amended to read: |
| 1611 | 497.169 Private actions; actions on behalf of consumers; |
| 1612 | attorney's fee.-- |
| 1613 | (2) In any civil litigation resulting from a transaction |
| 1614 | involving a violation of this chapter by a cemetery company or |
| 1615 | burial rights broker licensed under part II, a monument |
| 1616 | establishment licensed under part V, or a preneed entity or |
| 1617 | preneed sales agent licensed under part IV, the court may award |
| 1618 | to the prevailing party and against such cemetery company, |
| 1619 | burial rights broker, monument establishment, or preneed entity |
| 1620 | or sales agent, after judgment in the trial court and exhaustion |
| 1621 | of any appeal, reasonable attorney's fees and costs from the |
| 1622 | nonprevailing party in an amount to be determined by the trial |
| 1623 | court. Any award of attorney's fees or costs shall become a part |
| 1624 | of the judgment and shall be subject to execution as the law |
| 1625 | allows. This subsection does not apply to licensees licensed |
| 1626 | under part III or part VI. |
| 1627 | Section 21. Section 497.171, Florida Statutes, is created |
| 1628 | to read: |
| 1629 | 497.171 Identification of human remains.-- |
| 1630 | (1) PRIOR TO FINAL DISPOSITION.-- |
| 1631 | (a) This subsection shall apply to licensees under parts |
| 1632 | III and VI. |
| 1633 | (b) The licensee in charge of the final disposition of |
| 1634 | dead human remains shall, prior to final disposition of such |
| 1635 | dead human remains, affix to the ankle or wrist of the deceased, |
| 1636 | and on the casket, alternative container, or cremation |
| 1637 | container, a tag providing proper identification of the dead |
| 1638 | human remains. The identification tag shall be encased in or |
| 1639 | consist of durable and long-lasting material and shall list the |
| 1640 | name, date of birth, and date of death of the deceased, if |
| 1641 | available. The board may adopt rules specifying acceptable |
| 1642 | materials for such identification tag, acceptable locations for |
| 1643 | the tag on the casket, alternative container, or cremation |
| 1644 | container, and acceptable methods of affixing the tag. |
| 1645 | (c) If the dead human remains are cremated, proper |
| 1646 | identification shall be placed in the container or urn |
| 1647 | containing the cremated remains. |
| 1648 | (d) Any licensee responsible for removal of dead human |
| 1649 | remains to any establishment, facility, or location shall ensure |
| 1650 | that the remains are identified by a tag or other means of |
| 1651 | identification that is affixed to the ankle or wrist of the |
| 1652 | deceased at the time the remains are removed from the place of |
| 1653 | death or other location. |
| 1654 | (2) INTERMENT IN UNLICENSED CEMETERIES.--The |
| 1655 | identification of human remains interred in an unlicensed |
| 1656 | cemetery shall be the responsibility of the licensed funeral |
| 1657 | establishment in charge of the funeral arrangements for the |
| 1658 | deceased person. The licensed funeral establishment in charge of |
| 1659 | the funeral arrangements for the interment of human remains in |
| 1660 | an unlicensed cemetery shall place on the outer burial |
| 1661 | container, cremation interment container, or other container or |
| 1662 | on the inside of a crypt or niche a tag or permanent identifying |
| 1663 | mark listing the name of the decedent and the date of death, if |
| 1664 | available. The materials and locations of the tag or mark shall |
| 1665 | be more specifically described by rule of the licensing |
| 1666 | authority. |
| 1667 | (3) INTERMENT IN LICENSED CEMETERIES.-- |
| 1668 | (a) This subsection shall apply to cemetery licensees |
| 1669 | under part II. |
| 1670 | (b) As to interments in a licensed cemetery, each licensed |
| 1671 | cemetery shall place on the outer burial container, cremation |
| 1672 | interment container, or other container or on the inside of a |
| 1673 | crypt or niche a tag or permanent identifying marker listing the |
| 1674 | name of the decedent and the date of death, if available. The |
| 1675 | materials and the location of the tag or marker shall be more |
| 1676 | specifically described by rule of the licensing authority. |
| 1677 | (c) Each licensed cemetery may rely entirely on the |
| 1678 | identity stated on the burial transit permit or on the |
| 1679 | identification supplied by a person licensed under this chapter |
| 1680 | to establish the identity of the dead human remains delivered by |
| 1681 | such person for burial and shall not be liable for any |
| 1682 | differences between the identity shown on the burial transit |
| 1683 | permit or identification and the actual identity of the dead |
| 1684 | human remains delivered by such person and buried in the |
| 1685 | cemetery. |
| 1686 | (4) DIRECT DISPOSAL ESTABLISHMENTS.--Direct disposal |
| 1687 | establishments shall establish a system of identification of |
| 1688 | human remains received that shall be designed to track the |
| 1689 | identity of the remains from the time of receipt until delivery |
| 1690 | of the remains to the authorized persons. This is in addition to |
| 1691 | the requirements for identification of human remains set forth |
| 1692 | in subsection (1). A copy of the identification procedures shall |
| 1693 | be available, upon request, to the department and legally |
| 1694 | authorized persons. |
| 1695 | (5) RELIANCE ON LEGALLY AUTHORIZED PERSON.--Any licensee |
| 1696 | charged with responsibility under this section may rely on the |
| 1697 | representation of a legally authorized person to establish the |
| 1698 | identity of dead human remains. |
| 1699 | Section 22. Paragraph (b) of subsection (6) of section |
| 1700 | 497.260, Florida Statutes, as renumbered and amended by section |
| 1701 | 42 of chapter 2004-301, Laws of Florida, is amended to read: |
| 1702 | 497.260 Cemeteries; exemption; investigation and |
| 1703 | mediation.-- |
| 1704 | (6) |
| 1705 | (b) No cemetery company or other legal entity conducting |
| 1706 | or maintaining any public or private cemetery may deny burial |
| 1707 | space to any person because of race, creed, marital status, sex, |
| 1708 | national origin, or color. A cemetery company or other entity |
| 1709 | operating any cemetery may designate parts of cemeteries or |
| 1710 | burial grounds for the specific use of persons whose religious |
| 1711 | code requires isolation. Religious institution cemeteries may |
| 1712 | limit burials to members of the religious institution and their |
| 1713 | families. |
| 1714 | Section 23. Paragraphs (b), (m), (o), and (q) of |
| 1715 | subsection (2) of section 497.263, Florida Statutes, as |
| 1716 | renumbered and amended by section 45 of chapter 2004-301, Laws |
| 1717 | of Florida, are amended to read: |
| 1718 | 497.263 Cemetery companies; license required; licensure |
| 1719 | requirements and procedures.-- |
| 1720 | (2) APPLICATION PROCEDURES.-- |
| 1721 | (b) The applicant shall be a corporation, or a |
| 1722 | partnership, or a limited liability company formed prior to |
| 1723 | January 1, 2005, which limited liability company already holds a |
| 1724 | license under this chapter. |
| 1725 | (m) The applicant shall be required to make disclosure of |
| 1726 | the applicant's criminal records, if any, as required by s. |
| 1727 | 497.142. The application shall require the applicant to disclose |
| 1728 | whether the applicant or any principal of the applicant has ever |
| 1729 | been convicted or found guilty of, or entered a plea of no |
| 1730 | contest to, regardless of adjudication, any crime in any |
| 1731 | jurisdiction. The licensing authority may require by rule |
| 1732 | additional information to be provided concerning any affirmative |
| 1733 | answers. |
| 1734 | (o) The applicant shall submit fingerprints in accordance |
| 1735 | with s. 497.142. The application shall require the applicant and |
| 1736 | applicant's principals to provide fingerprints in accordance |
| 1737 | with part I of this chapter. |
| 1738 | (q) The application shall be signed in accordance with s. |
| 1739 | 497.141(12) by the president of the applicant. |
| 1740 | Section 24. Paragraphs (h), (j), and (l) of subsection (2) |
| 1741 | of section 497.264, Florida Statutes, as renumbered and amended |
| 1742 | by section 46 of chapter 2004-301, Laws of Florida, are amended |
| 1743 | to read: |
| 1744 | 497.264 License not assignable or transferable.-- |
| 1745 | (2) Any person or entity that seeks to purchase or |
| 1746 | otherwise acquire control of any cemetery licensed under this |
| 1747 | chapter shall first apply to the licensing authority and obtain |
| 1748 | approval of such purchase or change in control. |
| 1749 | (h) The applicant shall be required to make disclosure of |
| 1750 | the applicant's criminal records, if any, as required by s. |
| 1751 | 497.142. The application shall require the applicant to disclose |
| 1752 | whether the applicant or any principal of the applicant has ever |
| 1753 | been convicted or found guilty of, or entered a plea of no |
| 1754 | contest to, regardless of adjudication, any crime in any |
| 1755 | jurisdiction. The licensing authority may require by rule |
| 1756 | additional information to be provided concerning any affirmative |
| 1757 | answers. |
| 1758 | (j) The applicant shall submit fingerprints in accordance |
| 1759 | with s. 497.142. The application shall require the applicant and |
| 1760 | the applicant's principals to provide fingerprints in accordance |
| 1761 | with part I of this chapter. |
| 1762 | (l) The application shall be signed in accordance with s. |
| 1763 | 497.141(12) by the applicant if a natural person, otherwise by |
| 1764 | the president of the applicant. |
| 1765 | Section 25. Section 497.281, Florida Statutes, as |
| 1766 | renumbered and amended by section 62 of chapter 2004-301, Laws |
| 1767 | of Florida, is amended to read: |
| 1768 | 497.281 Licensure of brokers of burial rights.-- |
| 1769 | (1) No person shall receive compensation to act as a third |
| 1770 | party to the sale or transfer of three or more burial rights in |
| 1771 | a 12-month period unless the person pays a license fee as |
| 1772 | determined by licensing authority rule but not to exceed $250 |
| 1773 | and is licensed with the department as a burial rights broker in |
| 1774 | accordance with this section. |
| 1775 | (2)(a) The applicant shall be required to make disclosure |
| 1776 | of the applicant's criminal records, if any, as required by s. |
| 1777 | 497.142. |
| 1778 | (b) The application shall require the applicant to |
| 1779 | disclose whether the applicant or any principal of the applicant |
| 1780 | has ever had a license or the authority to practice a profession |
| 1781 | or occupation refused, suspended, fined, denied, or otherwise |
| 1782 | acted against or disciplined by the licensing authority of any |
| 1783 | jurisdiction. The licensing authority may require by rule |
| 1784 | additional information to be provided concerning any affirmative |
| 1785 | answers. A licensing authority's acceptance of a relinquishment |
| 1786 | of licensure, stipulation, consent order, or other settlement, |
| 1787 | offered in response to or in anticipation of the filing of |
| 1788 | charges against the license, shall be construed as action |
| 1789 | against the license. The licensing authority may require by rule |
| 1790 | additional information to be provided concerning any affirmative |
| 1791 | answers. |
| 1792 | (c) The applicant shall submit fingerprints in accordance |
| 1793 | with s. 497.142. The application shall be signed in accordance |
| 1794 | with s. 497.141(12). |
| 1795 | (d) The applicant shall demonstrate by clear and |
| 1796 | convincing evidence that the applicant has the ability, |
| 1797 | experience, and integrity to act as a burial broker and, if the |
| 1798 | applicant is an entity, that the applicant's principals are of |
| 1799 | good character. |
| 1800 | (3) For the purpose of preventing confusion and error by |
| 1801 | the licensee or by the cemeteries in which the burial rights are |
| 1802 | located as to the status as sold or unsold, and as to the |
| 1803 | identity of the owner, of the burial rights and related |
| 1804 | interment spaces in the cemetery, the licensing authority shall |
| 1805 | by rule establish requirements for minimum records to be |
| 1806 | maintained by licensees under this section. |
| 1807 | (4) The licensing authority may by rule require |
| 1808 | inspections of the records of licensees under this section. |
| 1809 | (5)(2) The department, by rule, shall provide for the |
| 1810 | biennial renewal of licenses under this section and a renewal |
| 1811 | fee as determined by licensing authority rule but not to exceed |
| 1812 | $250. |
| 1813 | (6)(3) The licensure requirements of this section shall |
| 1814 | not apply to persons otherwise licensed pursuant to this |
| 1815 | chapter, but such persons, if they engage in activity as burial |
| 1816 | rights brokers, shall be subject to rules relating to required |
| 1817 | records and inspections. |
| 1818 | (4) The licensing authority may by rule specify records of |
| 1819 | brokerage transactions which shall be required to be maintained |
| 1820 | by burial rights brokers licensed under this subsection, and |
| 1821 | which shall be subject to inspection by the department. |
| 1822 | Section 26. Subsection (12) is added to section 497.365, |
| 1823 | Florida Statutes, as created by chapter 2004-301, Laws of |
| 1824 | Florida, to read: |
| 1825 | 497.365 Licensure; inactive and delinquent status.-- |
| 1826 | (12) The board shall prescribe by rule an application fee |
| 1827 | for inactive status, a renewal fee for inactive status, a |
| 1828 | delinquency fee, and a fee for reactivation of a license. None |
| 1829 | of these fees may exceed the biennial renewal fee established by |
| 1830 | the board for an active license. The department may not |
| 1831 | reactivate a license unless the inactive or delinquent licensee |
| 1832 | has paid any applicable biennial renewal or delinquency fee, or |
| 1833 | both, and a reactivation fee. |
| 1834 | Section 27. Paragraph (c) of subsection (1) of section |
| 1835 | 497.368, Florida Statutes, as renumbered and amended by section |
| 1836 | 73 of chapter 2004-301, Laws of Florida, is amended to read: |
| 1837 | 497.368 Embalmers; licensure as an embalmer by |
| 1838 | examination; provisional license.-- |
| 1839 | (1) Any person desiring to be licensed as an embalmer |
| 1840 | shall apply to the licensing authority to take the licensure |
| 1841 | examination. The licensing authority shall examine each |
| 1842 | applicant who has remitted an examination fee set by rule of the |
| 1843 | licensing authority not to exceed $200 plus the actual per |
| 1844 | applicant cost to the licensing authority for portions of the |
| 1845 | examination and who has: |
| 1846 | (c) Made disclosure of the applicant's criminal records, |
| 1847 | if any, as required by s. 497.142. The applicant shall submit |
| 1848 | fingerprints in accordance with s. 497.142. The applicant may |
| 1849 | not be licensed under this section unless the licensing |
| 1850 | authority determines the applicant is of good character and has |
| 1851 | no demonstrated history of lack of trustworthiness or integrity |
| 1852 | in business or professional matters. Had no conviction or |
| 1853 | finding of guilt, regardless of adjudication, for a crime which |
| 1854 | directly relates to the ability to practice embalming or the |
| 1855 | practice of embalming. |
| 1856 | Section 28. Paragraph (d) is added to subsection (1) of |
| 1857 | section 497.369, Florida Statutes, as renumbered and amended by |
| 1858 | section 74 of chapter 2004-301, Laws of Florida, to read: |
| 1859 | 497.369 Embalmers; licensure as an embalmer by |
| 1860 | endorsement; licensure of a temporary embalmer.-- |
| 1861 | (1) The licensing authority shall issue a license by |
| 1862 | endorsement to practice embalming to an applicant who has |
| 1863 | remitted an examination fee set by rule of the licensing |
| 1864 | authority not to exceed $200 and who the licensing authority |
| 1865 | certifies: |
| 1866 | (d) Has made disclosure of the applicant's criminal |
| 1867 | records, if any, as required by s. 497.142. The applicant shall |
| 1868 | submit fingerprints in accordance with s. 497.142. The applicant |
| 1869 | may not be licensed under this section unless the licensing |
| 1870 | authority determines the applicant is of good character and has |
| 1871 | no demonstrated history of lack of trustworthiness or integrity |
| 1872 | in business or professional matters. |
| 1873 | Section 29. Paragraph (c) of subsection (1) of section |
| 1874 | 497.373, Florida Statutes, as renumbered and amended by section |
| 1875 | 78 of chapter 2004-301, Laws of Florida, is amended to read: |
| 1876 | 497.373 Funeral directing; licensure as a funeral director |
| 1877 | by examination; provisional license.-- |
| 1878 | (1) Any person desiring to be licensed as a funeral |
| 1879 | director shall apply to the licensing authority to take the |
| 1880 | licensure examination. The licensing authority shall examine |
| 1881 | each applicant who has remitted an examination fee set by rule |
| 1882 | of the licensing authority not to exceed $200 plus the actual |
| 1883 | per applicant cost to the licensing authority for portions of |
| 1884 | the examination and who the licensing authority certifies has: |
| 1885 | (c) Made disclosure of the applicant's criminal records, |
| 1886 | if any, as required by s. 497.142. The applicant shall submit |
| 1887 | fingerprints in accordance with s. 497.142. The applicant may |
| 1888 | not be licensed under this section unless the licensing |
| 1889 | authority determines the applicant is of good character and has |
| 1890 | no demonstrated history of lack of trustworthiness or integrity |
| 1891 | in business or professional matters. Had no conviction or |
| 1892 | finding of guilt, regardless of adjudication, for a crime which |
| 1893 | directly relates to the ability to practice funeral directing or |
| 1894 | the practice of funeral directing. |
| 1895 | Section 30. Paragraph (d) is added to subsection (1) of |
| 1896 | section 497.374, Florida Statutes, as renumbered and amended by |
| 1897 | section 79 of chapter 2004-301, Laws of Florida, to read: |
| 1898 | 497.374 Funeral directing; licensure as a funeral director |
| 1899 | by endorsement; licensure of a temporary funeral director.-- |
| 1900 | (1) The licensing authority shall issue a license by |
| 1901 | endorsement to practice funeral directing to an applicant who |
| 1902 | has remitted a fee set by rule of the licensing authority not to |
| 1903 | exceed $200 and who: |
| 1904 | (d) Has made disclosure of the applicant's criminal |
| 1905 | records, if any, as required by s. 497.142. The applicant shall |
| 1906 | submit fingerprints in accordance with s. 497.142. The applicant |
| 1907 | may not be licensed under this section unless the licensing |
| 1908 | authority determines the applicant is of good character and has |
| 1909 | no demonstrated history of lack of trustworthiness or integrity |
| 1910 | in business or professional matters. |
| 1911 | Section 31. Subsection (1) of section 497.376, Florida |
| 1912 | Statutes, as renumbered and amended by section 81 of chapter |
| 1913 | 2004-301, Laws of Florida, is amended to read: |
| 1914 | 497.376 License as funeral director and embalmer |
| 1915 | permitted; display of license.-- |
| 1916 | (1) Nothing in this chapter may be construed to prohibit a |
| 1917 | person from holding a license as an embalmer and a license as a |
| 1918 | funeral director at the same time. There may be issued and |
| 1919 | renewed by the licensing authority a combination license as both |
| 1920 | funeral director and embalmer to persons meeting the separate |
| 1921 | requirements for both licenses as set forth in this chapter. The |
| 1922 | licensing authority may adopt rules providing procedures for |
| 1923 | applying for and renewing such combination license. The |
| 1924 | licensing authority may by rule establish application, renewal, |
| 1925 | and other fees for such combination license, which fees shall |
| 1926 | not exceed the sum of the maximum fees for the separate funeral |
| 1927 | director and embalmer license categories as provided in this |
| 1928 | chapter. Persons holding a combination license as a funeral |
| 1929 | director and an embalmer shall be subject to regulation under |
| 1930 | this chapter both as a funeral director and an embalmer. |
| 1931 | Section 32. Subsection (1) of section 497.378, Florida |
| 1932 | Statutes, as amended and renumbered by section 83 of chapter |
| 1933 | 2004-301, Laws of Florida, is amended to read: |
| 1934 | 497.378 Renewal of funeral director and embalmer |
| 1935 | licenses.-- |
| 1936 | (1) There shall be renewed a funeral director or embalmer |
| 1937 | license upon receipt of the renewal application and fee set by |
| 1938 | the licensing authority not to exceed $500 $250. The licensing |
| 1939 | authority may prescribe by rule continuing education |
| 1940 | requirements of up to 12 classroom hours and may by rule |
| 1941 | establish criteria for accepting alternative nonclassroom |
| 1942 | continuing education on an hour-for-hour basis, in addition to a |
| 1943 | licensing authority-approved course on communicable diseases |
| 1944 | that includes the course on human immunodeficiency virus and |
| 1945 | acquired immune deficiency syndrome required by s. 497.367, for |
| 1946 | the renewal of a funeral director or embalmer license. The rule |
| 1947 | may provide for the waiver of continuing education requirements |
| 1948 | in circumstances that would justify the waiver, such as |
| 1949 | hardship, disability, or illness. The continuing education |
| 1950 | requirement is not required after July 1, 1996, for a licensee |
| 1951 | who is over the age of 75 years if the licensee does not qualify |
| 1952 | as the sole person in charge of an establishment or facility. |
| 1953 | Section 33. Subsections (1), (4), (5), and (12) of section |
| 1954 | 497.380, Florida Statutes, as renumbered and amended by section |
| 1955 | 85 of chapter 2004-301, Laws of Florida, are amended to read: |
| 1956 | 497.380 Funeral establishment; licensure.-- |
| 1957 | (1) A funeral establishment shall be a place at a specific |
| 1958 | street address or location consisting of at least 1,250 |
| 1959 | contiguous interior square feet and shall must maintain or make |
| 1960 | arrangements for either capacity for the refrigeration and |
| 1961 | storage of dead human bodies handled and stored by the |
| 1962 | establishment and a preparation room equipped with necessary |
| 1963 | ventilation and drainage and containing necessary instruments |
| 1964 | for embalming dead human bodies or shall must make arrangements |
| 1965 | for a preparation room as established by rule. |
| 1966 | (4) Application for a funeral establishment license shall |
| 1967 | be made on forms and pursuant to procedures specified by rule, |
| 1968 | shall be accompanied by a nonrefundable fee not to exceed $300 |
| 1969 | as set by licensing authority rule, and shall include the name |
| 1970 | of the licensed funeral director who is in charge of that |
| 1971 | establishment. The applicant shall be required to make |
| 1972 | disclosure of the applicant's criminal records, if any, as |
| 1973 | required by s. 497.142. The applicant shall submit fingerprints |
| 1974 | in accordance with s. 497.142. A duly completed application |
| 1975 | accompanied by the required fees shall be approved and the |
| 1976 | license issued if the proposed funeral establishment has passed |
| 1977 | an inspection pursuant to rule of the licensing authority, the |
| 1978 | licensing authority determines the applicant is of good |
| 1979 | character and has no demonstrated history of lack of |
| 1980 | trustworthiness or integrity in business or professional |
| 1981 | matters, and the applicant otherwise is in compliance with all |
| 1982 | applicable requirements of this chapter. |
| 1983 | (5) A funeral establishment license shall be renewable |
| 1984 | biennially pursuant to procedures, and upon payment of a |
| 1985 | nonrefundable fee not to exceed $500 $300, as set by licensing |
| 1986 | authority rule. The licensing authority may also establish by |
| 1987 | rule a delinquency fee not to exceed $50 per day. |
| 1988 | (12)(a) A change in ownership of a funeral establishment |
| 1989 | shall be promptly reported pursuant to procedures established by |
| 1990 | rule and shall require the relicensure of the funeral |
| 1991 | establishment, including reinspection and payment of applicable |
| 1992 | fees. |
| 1993 | (b) A change in location of a funeral establishment shall |
| 1994 | be promptly reported to the licensing authority pursuant to |
| 1995 | procedures established by rule. Operations by the licensee at a |
| 1996 | new location may not commence until an inspection by the |
| 1997 | licensing authority of the facilities, pursuant to rules of the |
| 1998 | licensing authority, has been conducted and passed at the new |
| 1999 | location. |
| 2000 | Section 34. Paragraphs (a) and (g) of subsection (1) and |
| 2001 | paragraphs (a), (f), and (g) of subsection (2) of section |
| 2002 | 497.385, Florida Statutes, as renumbered and amended by section |
| 2003 | 90 of chapter 2004-301, Laws of Florida, are amended, and |
| 2004 | paragraph (i) is added to subsection (2) of said section, to |
| 2005 | read: |
| 2006 | 497.385 Removal services; refrigeration facilities; |
| 2007 | centralized embalming facilities.--In order to ensure that the |
| 2008 | removal, refrigeration, and embalming of all dead human bodies |
| 2009 | is conducted in a manner that properly protects the public's |
| 2010 | health and safety, the licensing authority shall adopt rules to |
| 2011 | provide for the licensure of removal services, refrigeration |
| 2012 | facilities, and centralized embalming facilities operated |
| 2013 | independently of funeral establishments, direct disposal |
| 2014 | establishments, and cinerator facilities. |
| 2015 | (1) REMOVAL SERVICES AND REFRIGERATION SERVICES.-- |
| 2016 | (a) Application for licensure of a removal service or a |
| 2017 | refrigeration service shall be made using forms and procedures |
| 2018 | as specified by rule, shall be accompanied by a nonrefundable |
| 2019 | fee not to exceed $300 as set by licensing authority rule, and |
| 2020 | shall include the name of the business owner, manager in charge, |
| 2021 | business address, and copies of occupational and other local |
| 2022 | permits. The applicant shall be required to make disclosure of |
| 2023 | the applicant's criminal records, if any, as required by s. |
| 2024 | 497.142. The applicant shall submit fingerprints in accordance |
| 2025 | with s. 497.142. A duly completed application accompanied by the |
| 2026 | required fees shall be approved and the license issued if the |
| 2027 | applicant has passed an inspection pursuant to rule of the |
| 2028 | licensing authority, the licensing authority determines the |
| 2029 | applicant is of good character and has no demonstrated history |
| 2030 | of lack of trustworthiness or integrity in business or |
| 2031 | professional matters, and the applicant otherwise is in |
| 2032 | compliance with all applicable requirements of this chapter. |
| 2033 | (g)1. A change in ownership shall be promptly reported |
| 2034 | using forms and procedures specified by rule and may require the |
| 2035 | relicensure of the licensee, including reinspection and payment |
| 2036 | of applicable fees, as required by rule. |
| 2037 | 2. A change in location shall be promptly reported to the |
| 2038 | licensing authority pursuant to procedures established by rule. |
| 2039 | Operations by the licensee at a new location may not commence |
| 2040 | until an inspection by the licensing authority of the |
| 2041 | facilities, pursuant to rules of the licensing authority, has |
| 2042 | been conducted and passed at the new location. |
| 2043 | (2) CENTRALIZED EMBALMING FACILITIES.--In order to ensure |
| 2044 | that all funeral establishments have access to embalming |
| 2045 | facilities that comply with all applicable health and safety |
| 2046 | requirements, the licensing authority shall adopt rules to |
| 2047 | provide for the licensure and operation of centralized embalming |
| 2048 | facilities and shall require, at a minimum, the following: |
| 2049 | (a) All centralized embalming facilities shall contain all |
| 2050 | of the equipment and meet all of the requirements that a |
| 2051 | preparation room located in a funeral establishment is required |
| 2052 | to meet, but such facilities shall not be required to comply |
| 2053 | with any of the other requirements for funeral establishments, |
| 2054 | as set forth in s. 497.380. The licensing authority may adopt |
| 2055 | rules establishing the equipment and other requirements for |
| 2056 | operation of a centralized embalming facility consistent with |
| 2057 | this paragraph. |
| 2058 | (f) Application for licensure of a centralized embalming |
| 2059 | facility shall be made utilizing forms and procedures prescribed |
| 2060 | by rule and shall be accompanied by a nonrefundable fee not to |
| 2061 | exceed $300 as set by licensing authority rule, and licensure |
| 2062 | shall be renewed biennially pursuant to procedures and upon |
| 2063 | payment of a nonrefundable fee not to exceed $300 as set by |
| 2064 | licensing authority rule. The licensing authority may also |
| 2065 | establish by rule a late fee not to exceed $50 per day. Any |
| 2066 | licensure not renewed within 30 days after the renewal date |
| 2067 | shall expire without further action by the department. The |
| 2068 | applicant shall be required to make disclosure of the |
| 2069 | applicant's criminal records, if any, as required by s. 497.142. |
| 2070 | The applicant shall submit fingerprints in accordance with s. |
| 2071 | 497.142. A duly completed application accompanied by the |
| 2072 | required fees shall be approved and the license issued if the |
| 2073 | applicant has passed an inspection pursuant to rule of the |
| 2074 | licensing authority, the licensing authority determines the |
| 2075 | applicant is of good character and has no demonstrated history |
| 2076 | of lack of trustworthiness or integrity in business or |
| 2077 | professional matters, and the applicant otherwise is in |
| 2078 | compliance with all applicable requirements of this chapter. |
| 2079 | (g) The licensing authority shall set by rule an annual |
| 2080 | inspection fee not to exceed $300, payable upon application for |
| 2081 | licensure and upon renewal of such licensure. Centralized |
| 2082 | embalming facilities shall be subject to inspection before |
| 2083 | issuance of license and annually thereafter and also upon change |
| 2084 | of location and during investigation of any complaint. A |
| 2085 | centralized embalming facility shall notify the licensing |
| 2086 | authority of any change in location. A change in ownership shall |
| 2087 | be promptly reported to the licensing authority using forms and |
| 2088 | procedures specified by rule and may require the relicensure of |
| 2089 | the licensee, including reinspection and payment of applicable |
| 2090 | fees, as required by rule. The licensing authority shall adopt |
| 2091 | rules establishing inspection criteria and otherwise |
| 2092 | establishing forms and procedures for the implementation of this |
| 2093 | paragraph. |
| 2094 | (i) A change in location shall be promptly reported to the |
| 2095 | licensing authority pursuant to procedures established by rule. |
| 2096 | Operations by the licensee at a new location may not commence |
| 2097 | until an inspection by the licensing authority of the |
| 2098 | facilities, pursuant to rules of the licensing authority, has |
| 2099 | been conducted and passed at the new location. |
| 2100 | Section 35. Section 497.453, Florida Statutes, as |
| 2101 | renumbered and amended by section 102 of chapter 2004-301, Laws |
| 2102 | of Florida, is amended to read: |
| 2103 | 497.453 Application for preneed license, procedures and |
| 2104 | criteria; renewal; reports.-- |
| 2105 | (1) PRENEED LICENSE APPLICATION PROCEDURES.-- |
| 2106 | (a) A person seeking a license to enter into preneed |
| 2107 | contracts shall apply for such licensure using forms prescribed |
| 2108 | by rule. |
| 2109 | (b) The application shall require the name, business |
| 2110 | address, residence address, date and place of birth or |
| 2111 | incorporation, and business phone number of the applicant and |
| 2112 | all principals of the applicant. The application shall require |
| 2113 | the applicant's social security number, or, if the applicant is |
| 2114 | an entity, its federal tax identification number. |
| 2115 | (c) The application may require information as to the |
| 2116 | applicant's financial resources. |
| 2117 | (d) The application may require information as to the |
| 2118 | educational and employment history of an individual applicant; |
| 2119 | and as to applicants that are not natural persons, the business |
| 2120 | and employment history of the applicant and principals of the |
| 2121 | applicant. |
| 2122 | (e) The applicant shall be required to make disclosure of |
| 2123 | the applicant's criminal records, if any, as required by s. |
| 2124 | 497.142. The application shall require the applicant to disclose |
| 2125 | whether the applicant or any of the applicant's principals have |
| 2126 | ever been convicted or found guilty of, or entered a plea of no |
| 2127 | contest to, regardless of adjudication, any crime in any |
| 2128 | jurisdiction. |
| 2129 | (f) The application shall require the applicant to |
| 2130 | disclose whether the applicant or any of the applicant's |
| 2131 | principals have ever had a license or the authority to practice |
| 2132 | a profession or occupation refused, suspended, fined, denied, or |
| 2133 | otherwise acted against or disciplined by the licensing |
| 2134 | authority of any jurisdiction. A licensing authority's |
| 2135 | acceptance of a relinquishment of licensure, stipulation, |
| 2136 | consent order, or other settlement, offered in response to or in |
| 2137 | anticipation of the filing of charges against the license, shall |
| 2138 | be construed as action against the license. |
| 2139 | (g) The applicant shall submit fingerprints in accordance |
| 2140 | with s. 497.142. The application shall require the applicant and |
| 2141 | its principals to provide fingerprints in accordance with part I |
| 2142 | of this chapter. |
| 2143 | (h) The application shall state the name and license |
| 2144 | number of the funeral establishment, cemetery company, direct |
| 2145 | disposal establishment, or monument establishment, under whose |
| 2146 | license the preneed application is made. |
| 2147 | (i) The application shall state the types of preneed |
| 2148 | contracts proposed to be written. |
| 2149 | (j) The application shall disclose the existence of all |
| 2150 | preneed contracts for service or merchandise entered into by the |
| 2151 | applicant, or by any other entity under common control with the |
| 2152 | applicant, without or prior to authorization under this section |
| 2153 | or predecessors to this section. As to each such contract, the |
| 2154 | applicant shall disclose the name and address of the contract |
| 2155 | purchaser, the status of the contract, and what steps or |
| 2156 | measures the applicant has taken to ensure performance of |
| 2157 | unfulfilled contracts, setting forth the treatment and status of |
| 2158 | funds received from the customer in regard to the contract, and |
| 2159 | stating the name and address of any institution where such funds |
| 2160 | are deposited and the number used by the institution to identify |
| 2161 | the account. With respect to contracts entered into before |
| 2162 | January 1, 1983, an application to issue or renew a preneed |
| 2163 | license may not be denied solely on the basis of such |
| 2164 | disclosure. The purchaser of any such contract may not be |
| 2165 | required to liquidate the account if such account was |
| 2166 | established before July 1, 1965. Information disclosed may be |
| 2167 | used by the licensing authority to notify the contract purchaser |
| 2168 | and the institution in which such funds are deposited should the |
| 2169 | holder of a preneed license be unable to fulfill the |
| 2170 | requirements of the contract. |
| 2171 | (k) The application shall require the applicant to |
| 2172 | demonstrate that the applicant complies and will comply with all |
| 2173 | requirements for preneed contract licensure under this chapter. |
| 2174 | (l) The application may require any other information |
| 2175 | considered necessary by the department or board to meet its |
| 2176 | responsibilities under this chapter. |
| 2177 | (m) The application shall be sworn to and signed in |
| 2178 | accordance with s. 497.141(12) by the applicant if a natural |
| 2179 | person, or by the president of an applicant that is not a |
| 2180 | natural person. |
| 2181 | (n) The application shall be accompanied by a |
| 2182 | nonrefundable fee as determined by licensing authority rule but |
| 2183 | not to exceed $500. |
| 2184 | (2) ACTION CONCERNING APPLICATIONS.--A duly completed |
| 2185 | application for licensure under this section, accompanied by the |
| 2186 | required fees, shall be approved and a license issued, if the |
| 2187 | licensing authority determines that the following conditions are |
| 2188 | met: |
| 2189 | (a) The application is made by a funeral establishment, |
| 2190 | cemetery company, direct disposal establishment, or monument |
| 2191 | establishment, or on behalf of one of the preceding licensees by |
| 2192 | its agent in the case of a corporate entity, licensed and in |
| 2193 | good standing under this chapter. |
| 2194 | (b) The applicant meets net worth requirements specified |
| 2195 | by rule of the licensing authority. |
| 2196 | 1. The net worth required by rule to obtain or renew a |
| 2197 | preneed license and write and carry up to $100,000 in total |
| 2198 | retail value of outstanding preneed contracts shall not exceed |
| 2199 | $20,000. The board may specify higher net worth requirements by |
| 2200 | increments, for total retail value of outstanding preneed |
| 2201 | contracts carried in excess of $100,000, as the board determines |
| 2202 | necessary for the protection of the public. |
| 2203 | 2. An applicant to obtain or renew a preneed license who |
| 2204 | cannot demonstrate the required initial minimum net worth may |
| 2205 | voluntarily submit to the licensing authority, and request |
| 2206 | acceptance of, alternative evidence of financial stability and |
| 2207 | resources or agree to additional oversight in lieu of the |
| 2208 | required net worth. Such additional evidence or oversight may |
| 2209 | include, as appropriate, one or more of the following: |
| 2210 | a. An agreement to submit monthly financial statements of |
| 2211 | the entity. |
| 2212 | b. An agreement to submit quarterly financial statements |
| 2213 | of the entity. |
| 2214 | c. An appraisal of the entity's property or broker's |
| 2215 | opinion of the entity's assets. |
| 2216 | d. A credit report of the entity or its principals. |
| 2217 | e. A subordination-of-debt agreement from the entity's |
| 2218 | principals. |
| 2219 | f. An indemnification or subrogation agreement binding the |
| 2220 | entity and its principals. |
| 2221 | g. A guarantee agreement for the entity from its |
| 2222 | principals. |
| 2223 | h. A written explanation of past financial activity. |
| 2224 | i. Submission of a 12-month projected business plan that |
| 2225 | includes: |
| 2226 | (I) A statement of cash flows. |
| 2227 | (II) Pro forma income statements, with sources of revenues |
| 2228 | identified. |
| 2229 | (III) Marketing initiatives. |
| 2230 | j. Submission of previous department examination reports. |
| 2231 | k. An agreement of 100 percent voluntary trust by the |
| 2232 | entity. |
| 2233 | 3. The licensing authority may accept such alternative |
| 2234 | evidence or arrangements in lieu of the required net worth only |
| 2235 | if the licensing authority determines such alternative evidence |
| 2236 | or arrangements are an adequate substitute for required net |
| 2237 | worth and that acceptance would not substantially increase the |
| 2238 | risk to existing or future customers of nonperformance by the |
| 2239 | applicant or licensee on its retail sales agreements. |
| 2240 | (c) The applicant has and will have the ability to |
| 2241 | discharge her or his liabilities as they become due in the |
| 2242 | normal course of business, and has and will have sufficient |
| 2243 | funds available during the calendar year to perform her or his |
| 2244 | obligations under her or his contracts. |
| 2245 | (d) If the applicant or any entity under common control |
| 2246 | with the applicant has entered into preneed contracts prior to |
| 2247 | being authorized to do so under the laws of this state: |
| 2248 | 1. The licensing authority determines that adequate |
| 2249 | provision has been made to ensure the performance of such |
| 2250 | contracts. |
| 2251 | 2. The licensing authority determines that the improper |
| 2252 | sale of such preneed contracts prior to authorization under this |
| 2253 | chapter does not indicate, under the facts of the particular |
| 2254 | application in issue, that the applicant has a disregard of the |
| 2255 | laws of this state such as would expose the public to |
| 2256 | unreasonable risk if the applicant were issued a preneed |
| 2257 | license. |
| 2258 | 3. Nothing in this section shall imply any authorization |
| 2259 | to enter into preneed contracts without authorization under this |
| 2260 | chapter. |
| 2261 | (e) Neither the applicant nor the applicant's principals |
| 2262 | have a demonstrated history of conducting their business affairs |
| 2263 | to the detriment of the public. |
| 2264 | (f) The applicant and the applicant's principals are of |
| 2265 | good character and have no demonstrated history of lack of |
| 2266 | trustworthiness or integrity in business or professional |
| 2267 | matters. |
| 2268 | (g) The applicant does and will comply with all other |
| 2269 | requirements of this chapter relating to preneed licensure. |
| 2270 | (3) ISSUANCE OF LICENSES ON PROBATIONARY STATUS.--It is |
| 2271 | the policy of this state to encourage competition for the public |
| 2272 | benefit in the preneed contract business by, among other means, |
| 2273 | the entry of new licensees into that business. To facilitate |
| 2274 | issuance of licenses concerning applications judged by the |
| 2275 | licensing authority to be borderline as to qualification for |
| 2276 | licensure, the licensing authority may issue a new license under |
| 2277 | this section on a probationary basis, subject to conditions |
| 2278 | specified by the licensing authority on a case-by-case basis, |
| 2279 | which conditions may impose special monitoring, reporting, and |
| 2280 | restrictions on operations for up to the first 12 months of |
| 2281 | licensure, to ensure the licensee's responsibleness, competency, |
| 2282 | financial stability, and compliance with this chapter. Provided, |
| 2283 | no such probationary license shall be issued unless the |
| 2284 | licensing authority determines that issuance would not pose an |
| 2285 | unreasonable risk to the public, and the licensing authority |
| 2286 | shall must within 12 months after issuance of the license either |
| 2287 | remove the probationary status or determine that the licensee is |
| 2288 | not qualified for licensure under this chapter and institute |
| 2289 | proceedings for revocation of licensure. |
| 2290 | (4) CHANGE IN CONTROL SUBSEQUENT TO LICENSURE.-- |
| 2291 | (a) Each licensee under this section shall must provide |
| 2292 | notice as required by rule prior to any change in control of the |
| 2293 | licensee. Any such change is subject to disapproval or to |
| 2294 | reasonable conditions imposed by the licensing authority, for |
| 2295 | the protection of the public to ensure compliance with this |
| 2296 | chapter, based upon criteria established by rule, which criteria |
| 2297 | shall promote the purposes of this part in protecting the |
| 2298 | consumer. |
| 2299 | (b) The licensing authority may authorize the transfer of |
| 2300 | a preneed license and establish by rule a fee for the transfer |
| 2301 | in an amount not to exceed $500. Upon receipt of an application |
| 2302 | for transfer, the executive director may grant a temporary |
| 2303 | preneed license to the proposed transferee, based upon criteria |
| 2304 | established by the licensing authority by rule, which criteria |
| 2305 | shall promote the purposes of this chapter in protecting the |
| 2306 | consumer. Such a temporary preneed license shall expire at the |
| 2307 | conclusion of the next regular meeting of the board unless |
| 2308 | renewed by the board. The licensing authority may by rule |
| 2309 | establish forms and procedures for the implementation of this |
| 2310 | paragraph. |
| 2311 | (5) RENEWAL OF LICENSES.-- |
| 2312 | (a) A preneed license shall expire annually on June 1, |
| 2313 | unless renewed, or at such other time or times as may be |
| 2314 | provided by rule. The application for renewal of the license |
| 2315 | shall be on forms prescribed by rule and shall be accompanied by |
| 2316 | a renewal fee as specified in paragraph (c). |
| 2317 | (b) Within 3 months after the end of its fiscal period, or |
| 2318 | within an extension of time therefor, as the department for good |
| 2319 | cause may grant, the licensee shall file with the department a |
| 2320 | full and true statement of her or his financial condition, |
| 2321 | transactions, and affairs, prepared on a basis as adopted by |
| 2322 | rule, as of the end of the preceding fiscal period or at such |
| 2323 | other time or times as may be required by rule, together with |
| 2324 | such other information and data that which may be required by |
| 2325 | rule. To facilitate uniformity in financial statements and to |
| 2326 | facilitate department analysis, there may be adopted by rule a |
| 2327 | form for financial statements. The rules regarding net worth, |
| 2328 | authorized by paragraph (2)(b), shall be applicable to the |
| 2329 | renewal of preneed licenses. |
| 2330 | (c)1. Each annual application for renewal of a preneed |
| 2331 | license that is not held by a monument establishment shall be |
| 2332 | accompanied by the appropriate fee as follows: |
| 2333 | a.1. For a preneed licensee with no preneed contract sales |
| 2334 | during the immediately preceding year....$300. |
| 2335 | b.2. For a preneed licensee with at least 1 but fewer than |
| 2336 | 50 preneed contract sales during the immediately preceding |
| 2337 | year....$400. |
| 2338 | c.3. For a preneed licensee with at least 50 but fewer |
| 2339 | than 250 preneed contract sales during the immediately preceding |
| 2340 | year....$500. |
| 2341 | d.4. For a preneed licensee with at least 250 but fewer |
| 2342 | than 1,000 preneed contract sales during the immediately |
| 2343 | preceding year....$850. |
| 2344 | e.5. For a preneed licensee with at least 1,000 but fewer |
| 2345 | than 2,500 preneed contract sales during the immediately |
| 2346 | preceding year....$1,500. |
| 2347 | f.6. For a preneed licensee with at least 2,500 but fewer |
| 2348 | than 5,000 preneed contract sales during the immediately |
| 2349 | preceding year....$2,500. |
| 2350 | g.7. For a preneed licensee with at least 5,000 but fewer |
| 2351 | than 15,000 preneed contract sales during the immediately |
| 2352 | preceding year....$6,000. |
| 2353 | h.8. For a preneed licensee with at least 15,000 but fewer |
| 2354 | than 30,000 preneed contract sales during the immediately |
| 2355 | preceding year....$12,500. |
| 2356 | i.9. For a preneed licensee with 30,000 preneed contract |
| 2357 | sales or more during the immediately preceding year....$18,500. |
| 2358 | 2. Each annual application for renewal of a preneed |
| 2359 | license that is held by a monument establishment shall be |
| 2360 | accompanied by the appropriate fee determined by its total gross |
| 2361 | aggregate at-need and preneed retail sales for the 12-month |
| 2362 | period ending 2 full calendar months prior to the month in which |
| 2363 | the renewal is required, as follows: |
| 2364 | a. Total sales of $1 to $50,000: $1,000 renewal fee. |
| 2365 | b. Total sales of $50,001 to $250,000: $1,500 renewal |
| 2366 | fee. |
| 2367 | c. Total sales of $250,001 to $500,000: $2,000 renewal |
| 2368 | fee. |
| 2369 | d. Total sales over $500,000: $2,500 renewal fee. |
| 2370 | (d) An application for renewal shall disclose the |
| 2371 | existence of all preneed contracts for service or merchandise |
| 2372 | funded by any method other than a method permitted by this |
| 2373 | chapter, which contracts are known to the applicant and were |
| 2374 | entered into by the applicant, or any other entity under common |
| 2375 | control with the applicant, during the annual license period |
| 2376 | then ending. Such disclosure shall include the name and address |
| 2377 | of the contract purchaser, the name and address of the |
| 2378 | institution where such funds are deposited, and the number used |
| 2379 | by the institution to identify the account. |
| 2380 | (e) In addition to any other penalty that may be provided |
| 2381 | for under this chapter, there may be levied a late fee as |
| 2382 | determined by licensing authority rule but not to exceed $50 a |
| 2383 | day for each day the preneed licensee fails to file its annual |
| 2384 | statement, and there may be levied a late fee as determined by |
| 2385 | licensing authority rule but not to exceed $50 a day for each |
| 2386 | day the preneed licensee fails to file the statement of |
| 2387 | activities of the trust. Upon notice to the preneed licensee by |
| 2388 | the department that the preneed licensee has failed to file the |
| 2389 | annual statement or the statement of activities of the trust, |
| 2390 | the preneed licensee's authority to sell preneed contracts shall |
| 2391 | cease while such default continues. |
| 2392 | (6) QUARTERLY PAYMENTS.--In addition to other amounts |
| 2393 | required to be paid by this section, each preneed licensee shall |
| 2394 | pay to the Regulatory Trust Fund an amount established by rule |
| 2395 | not to exceed $10 for each preneed contract entered into. This |
| 2396 | amount shall must be paid within 60 days after the end of each |
| 2397 | quarter. These funds shall must be used to defray the cost of |
| 2398 | administering the provisions of this chapter part. |
| 2399 | (7) BRANCH OPERATIONS AND LICENSURE.-- |
| 2400 | (a) Any person or entity that is part of a common business |
| 2401 | enterprise that has a preneed license issued pursuant to this |
| 2402 | section and desires to operate under a name other than that of |
| 2403 | the common business enterprise, may submit an application on a |
| 2404 | form adopted by rule to become a branch licensee. The |
| 2405 | application shall be accompanied by an application fee as |
| 2406 | determined by licensing authority rule but not to exceed $300. |
| 2407 | (b) Upon a determination that such branch applicant |
| 2408 | qualifies to sell preneed contracts under this part except for |
| 2409 | the requirements of paragraph (2)(c), and if the sponsoring |
| 2410 | preneed licensee under whose preneed license the branch |
| 2411 | applicant seeks branch status meets the requirements of such |
| 2412 | paragraph and is in compliance with all requirements of this |
| 2413 | part regarding its preneed license and operations thereunder, a |
| 2414 | branch license shall be issued. |
| 2415 | (c) Branch licenses shall be renewed annually by payment |
| 2416 | of a renewal fee set by licensing authority rule and not to |
| 2417 | exceed $500 $300. Branch licenses may be renewed only so long as |
| 2418 | the preneed license of the sponsoring preneed licensee remains |
| 2419 | in good standing. |
| 2420 | (d) Violations of this part by the branch shall be deemed |
| 2421 | to be violations of this part by its sponsoring preneed |
| 2422 | licensee, unless the licensing authority determines that |
| 2423 | extenuating circumstances indicate that it would be unjust to |
| 2424 | attribute the branch's misconduct to the sponsoring preneed |
| 2425 | licensee. Preneed sales of the branch shall be deemed to be |
| 2426 | sales of the sponsoring licensee for purposes of renewal fees |
| 2427 | and trust requirements under this chapter. |
| 2428 | (e) The sponsoring preneed licensee shall be responsible |
| 2429 | for performance of preneed contracts entered into by its branch |
| 2430 | if the branch does not timely fulfill any such contract. |
| 2431 | (8) ANNUAL TRUST REPORTS.--On or before April 1 of each |
| 2432 | year, the preneed licensee shall file in the form prescribed by |
| 2433 | rule a full and true statement as to the activities of any trust |
| 2434 | established by it pursuant to this part for the preceding |
| 2435 | calendar year. |
| 2436 | (9) DEPOSIT OF FUNDS.--All sums collected under this |
| 2437 | section shall be deposited to the credit of the Regulatory Trust |
| 2438 | Fund. |
| 2439 | Section 36. Subsection (6) of section 497.456, Florida |
| 2440 | Statutes, as renumbered and amended by section 105 of chapter |
| 2441 | 2004-301, Laws of Florida, is amended to read: |
| 2442 | 497.456 Preneed Funeral Contract Consumer Protection Trust |
| 2443 | Fund.-- |
| 2444 | (6) Upon the commencement of a delinquency proceeding |
| 2445 | pursuant to this chapter against a preneed licensee, the |
| 2446 | licensing authority may use up to 50 percent of the balance of |
| 2447 | the trust fund not already committed to a prior delinquency |
| 2448 | proceeding solely for the purpose of establishing a receivership |
| 2449 | and providing restitution to preneed contract purchasers and |
| 2450 | their estates due to a preneed licensee's failure to provide the |
| 2451 | benefits of a preneed contract or failure to refund the |
| 2452 | appropriate principal amount by reason of cancellation thereof. |
| 2453 | The balance of the trust fund shall be determined as of the date |
| 2454 | of the delinquency proceeding. |
| 2455 | Section 37. Paragraph (h) of subsection (1) and subsection |
| 2456 | (4) of section 497.458, Florida Statutes, as renumbered and |
| 2457 | amended by section 107 of chapter 2004-301, Laws of Florida, are |
| 2458 | amended to read: |
| 2459 | 497.458 Disposition of proceeds received on contracts.-- |
| 2460 | (1) |
| 2461 | (h) In no event may trust funds be loaned, directly or |
| 2462 | indirectly, to any of the following persons: the preneed |
| 2463 | licensee; any entity under any degree of common control with the |
| 2464 | preneed licensee; any employee, director, full or partial owner, |
| 2465 | or principal of the preneed licensee; or any person related by |
| 2466 | blood or marriage to any of those persons. In no event may trust |
| 2467 | funds, directly or indirectly, be invested in or with, or loaned |
| 2468 | to, any business or business venture in which any of the |
| 2469 | following persons have an interest: the preneed licensee; any |
| 2470 | entity under any degree of common control with the preneed |
| 2471 | licensee; any employee, director, full or partial owner, or |
| 2472 | principal of the preneed licensee; or any person related by |
| 2473 | blood or marriage to any of those persons. In no event may said |
| 2474 | funds be loaned to a preneed licensee, an affiliate of a preneed |
| 2475 | licensee, or any person directly or indirectly engaged in the |
| 2476 | burial, funeral home, or cemetery business. |
| 2477 | (4)(a) Trust funds shall not be invested in or loaned to |
| 2478 | or for the benefit of any business venture in which the preneed |
| 2479 | licensee, its principals, or persons related by blood or |
| 2480 | marriage to the licensee or its principals, have a direct or |
| 2481 | indirect interest, without the prior approval of the licensing |
| 2482 | authority. |
| 2483 | (b) Trust funds shall not be loaned to or for the benefit |
| 2484 | of the preneed licensee, its principals, or persons related by |
| 2485 | blood or marriage to the licensee or its principals, without the |
| 2486 | prior approval of the licensing authority. |
| 2487 | (c) No approval of such loans or investments shall be |
| 2488 | given unless it be shown by clear and convincing evidence that |
| 2489 | such loan or investment would be in the interest of the preneed |
| 2490 | contract holders whose contracts are secured by the trust funds. |
| 2491 | (d) The licensing authority may adopt rules exempting from |
| 2492 | the prohibition of paragraph (1)(h) this subsection, pursuant to |
| 2493 | criteria established in such rule, the investment of trust funds |
| 2494 | in investments, such as widely and publicly traded stocks and |
| 2495 | bonds, notwithstanding that the licensee, its principals, or |
| 2496 | persons related by blood or marriage to the licensee or its |
| 2497 | principals have an interest by investment in the same entity, |
| 2498 | where neither the licensee, its principals, or persons related |
| 2499 | by blood or marriage to the licensee or its principals have the |
| 2500 | ability to control the entity invested in, and it would be in |
| 2501 | the interest of the preneed contract holders whose contracts are |
| 2502 | secured by the trust funds to allow the investment. |
| 2503 | Section 38. Section 497.466, Florida Statutes, as |
| 2504 | renumbered and amended by section 115 of chapter 2004-301, Laws |
| 2505 | of Florida, is amended to read: |
| 2506 | 497.466 Preneed sales agents, license required; |
| 2507 | application procedures and criteria; appointment of agents; |
| 2508 | responsibility of preneed licensee.-- |
| 2509 | (1) GENERAL PROVISIONS APPLICABLE TO PRENEED SALES |
| 2510 | AGENTS.-- |
| 2511 | (a) All persons individuals who offer preneed contracts to |
| 2512 | the public, or who execute preneed contracts on behalf of a |
| 2513 | preneed licensee, including all persons individuals who offer, |
| 2514 | sell, or sign contracts for the preneed sale of burial rights, |
| 2515 | shall be licensed as preneed sales agents, pursuant to this |
| 2516 | section. Persons, unless such individuals are licensed as |
| 2517 | funeral directors pursuant to this chapter may engage in preneed |
| 2518 | sales for the preneed licensee with whom they are affiliated |
| 2519 | without preneed sales agent licensure or appointment under this |
| 2520 | section. |
| 2521 | (b) All preneed sales agents and funeral directors acting |
| 2522 | as preneed sales agents must be employed by or under written |
| 2523 | contract with the preneed licensee that they are representing. |
| 2524 | (c) A preneed licensee shall be responsible for the |
| 2525 | activities of all preneed sales agents and all funeral directors |
| 2526 | acting as preneed sales agents, who are affiliated with the |
| 2527 | preneed licensee and who perform any type of preneed-related |
| 2528 | activity on behalf of the preneed licensee. In addition to the |
| 2529 | preneed sales agents and funeral directors acting as preneed |
| 2530 | sales agents, each preneed licensee shall also be subject to |
| 2531 | discipline if its preneed sales agents or funeral directors |
| 2532 | acting as preneed sales agents violate any provision of this |
| 2533 | chapter. |
| 2534 | (d) A preneed sales agent and a funeral director acting as |
| 2535 | a preneed sales agent shall be authorized to sell, offer, and |
| 2536 | execute preneed contracts on behalf of all entities owned or |
| 2537 | operated by its sponsoring preneed licensee. |
| 2538 | (e) An individual may be licensed as a preneed sales agent |
| 2539 | on behalf of more than one preneed licensee, provided that the |
| 2540 | individual has received the written consent of all such preneed |
| 2541 | licensees and makes separate application under this section for |
| 2542 | each such agency. |
| 2543 | (f) A sponsoring preneed licensee shall notify the |
| 2544 | department in writing within 30 days after the sponsored preneed |
| 2545 | sales agent's authority to represent that preneed licensee has |
| 2546 | terminated. |
| 2547 | (2) PRENEED SALES AGENT LICENSE; APPLICATION PROCEDURES.-- |
| 2548 | (a) A person may hold only one preneed sales agent license |
| 2549 | at a time seeking licensure as a preneed sales agent shall apply |
| 2550 | for such licensure using forms prescribed by rule of the |
| 2551 | licensing authority. |
| 2552 | (b) No preneed sales agent license shall be issued to a |
| 2553 | person under age 18. |
| 2554 | (c) Persons desiring a preneed sales agent license shall |
| 2555 | apply to the department for such license. The application shall |
| 2556 | require the name, residence address, residence phone number if |
| 2557 | any, and date and place of birth of the preneed sales agent |
| 2558 | applicant. Applicants shall be at least 18 years of age. The |
| 2559 | application shall require identification of the name, address, |
| 2560 | and license number of the sponsoring preneed licensee. The |
| 2561 | application shall require the preneed sales agent applicant's |
| 2562 | social security number and the federal tax identification number |
| 2563 | of the sponsoring preneed licensee. |
| 2564 | (c) The application shall require information as to the |
| 2565 | educational and employment history of the preneed sales agent |
| 2566 | applicant. |
| 2567 | (d) The application shall require the preneed sales agent |
| 2568 | applicant to disclose any criminal record, as required by s. |
| 2569 | 497.142 whether the preneed sales agent applicant has ever been |
| 2570 | convicted or found guilty of, or entered a plea of no contest |
| 2571 | to, regardless of adjudication, any crime in any jurisdiction. |
| 2572 | (e) The application shall require the preneed sales agent |
| 2573 | applicant to disclose whether the preneed sales agent applicant |
| 2574 | has ever had a license or the authority to practice a profession |
| 2575 | or occupation refused, suspended, fined, denied, or otherwise |
| 2576 | acted against or disciplined by the licensing authority of any |
| 2577 | jurisdiction. A licensing authority's acceptance of a |
| 2578 | relinquishment of licensure, stipulation, consent order, or |
| 2579 | other settlement, offered in response to or in anticipation of |
| 2580 | the filing of charges against the license, shall be construed as |
| 2581 | action against the license. |
| 2582 | (f) The application shall require identification by the |
| 2583 | preneed sales agent applicant of the preneed licensee whom the |
| 2584 | preneed sales agent applicant believes will initially appoint |
| 2585 | the preneed sales agent applicant if a preneed sales agent |
| 2586 | license is issued. The application shall require a |
| 2587 | representation by the sponsoring preneed licensee, that: |
| 2588 | 1. The sponsoring preneed licensee's license is in good |
| 2589 | standing. |
| 2590 | 2. Upon licensure as a preneed sales agent the sponsored |
| 2591 | preneed sales agent applicant will be authorized to offer, sell, |
| 2592 | and sign preneed contracts on behalf of the preneed licensee. |
| 2593 | 3. The preneed licensee has trained the applicant in the |
| 2594 | provisions of this chapter relating to preneed sales, the |
| 2595 | provisions of the preneed licensee's preneed contracts, and the |
| 2596 | nature of the merchandise, services, or burial rights sold by |
| 2597 | the preneed licensee. |
| 2598 | (g) The application shall require the preneed sales agent |
| 2599 | applicant to indicate whether the applicant has any type of |
| 2600 | working relationship with any other preneed licensee or |
| 2601 | insurance company, and if yes, to identify such other preneed |
| 2602 | licensee or insurance company, as the case may be. |
| 2603 | (h) The applicant shall be required to submit her or his |
| 2604 | fingerprints in accordance with part I of this chapter. |
| 2605 | (g)(i) The application shall be signed by the applicant |
| 2606 | and by an officer or manager of the sponsoring preneed licensee. |
| 2607 | The licensing authority may accept electronic signatures. |
| 2608 | (h)(j) The application shall be accompanied by a |
| 2609 | nonrefundable fee of $150 if made through the department's on- |
| 2610 | line licensing system or $175 if made using paper forms. Payment |
| 2611 | of either fee shall entitle the applicant to one initial |
| 2612 | appointment without payment of further fees by the preneed sales |
| 2613 | agent or the appointing preneed licensee if a preneed sales |
| 2614 | agent license is issued $100. The licensing authority may from |
| 2615 | time to time increase such fees fee but not to exceed $300 $200. |
| 2616 | (3) ISSUANCE OF A TEMPORARY PRENEED SALES AGENT LICENSE |
| 2617 | ACTION CONCERNING APPLICATIONS; TEMPORARY AND REGULAR |
| 2618 | LICENSURE.-- |
| 2619 | (a) Upon receipt of a duly completed application and the |
| 2620 | required fee, a temporary preneed sales agent license shall be |
| 2621 | issued to the applicant if: |
| 2622 | 1. The applicant is at least 18 years of age. |
| 2623 | 2. The application indicates that the applicant has no |
| 2624 | disciplinary or criminal record and the department has no record |
| 2625 | indicating the applicant has any disciplinary or criminal |
| 2626 | record. |
| 2627 | 3. The applicant has never previously held a temporary |
| 2628 | preneed sales agent license that lapsed for failure to submit |
| 2629 | fingerprints as required by this section. |
| 2630 | (b) A temporary preneed sales agent license shall be valid |
| 2631 | for only 120 days from the date issued and may not be renewed. |
| 2632 | (c) An applicant for a preneed sales agent license who has |
| 2633 | previously been issued a temporary preneed sales agent license |
| 2634 | that for any reason expired without becoming permanent shall not |
| 2635 | thereafter be eligible for another temporary preneed sales agent |
| 2636 | license. Such person may apply again for a preneed sales agent |
| 2637 | license, but no license shall be issued until fingerprints are |
| 2638 | provided as required by s. 497.142, a report is received from |
| 2639 | the Department of Law Enforcement advising that the applicant |
| 2640 | has no criminal record, and the applicant is otherwise |
| 2641 | determined by the department and board to qualify for preneed |
| 2642 | sales agent licensure. |
| 2643 | (4) CONVERSION OF TEMPORARY PRENEED SALES AGENT LICENSE TO |
| 2644 | PERMANENT PRENEED SALES AGENT LICENSE.-- |
| 2645 | (a) A temporary preneed sales agent licensee who desires |
| 2646 | to obtain a permanent preneed sales agent license shall, within |
| 2647 | 90 days after issuance of the temporary preneed sales agent |
| 2648 | license, submit his or her fingerprints to the licensing |
| 2649 | authority for a criminal background check, in accordance with s. |
| 2650 | 497.142. Unless the department determines prior to the |
| 2651 | expiration of the temporary preneed sales agent license that the |
| 2652 | temporary licensee has a criminal or disciplinary record, the |
| 2653 | temporary preneed sales agent license shall automatically be |
| 2654 | converted to a permanent preneed sales agent license. |
| 2655 | (b) The department shall promptly give written notice to |
| 2656 | the temporary preneed sales agent licensee, and to all preneed |
| 2657 | licensees who have the temporary preneed sales agent under |
| 2658 | appointment, that such preneed sales agent's temporary license |
| 2659 | has been converted to a permanent license, or has lapsed, as the |
| 2660 | case may be. |
| 2661 | (5) APPLICANTS WITH A CRIMINAL OR DISCIPLINARY RECORD.-- |
| 2662 | (a) A preneed sales agent applicant having a criminal or |
| 2663 | disciplinary record shall not be eligible for a temporary |
| 2664 | preneed sales agent license. No permanent preneed sales agent |
| 2665 | license shall be issued to any person with a criminal or |
| 2666 | disciplinary record, except upon approval of the board. |
| 2667 | (b) If, while a temporary preneed sales agent license is |
| 2668 | in force, the department determines that the temporary licensee |
| 2669 | has a criminal or disciplinary record, the temporary license |
| 2670 | shall be immediately suspended and shall not automatically |
| 2671 | convert to a permanent preneed sales agent license. The |
| 2672 | department shall promptly give written notice of the suspension |
| 2673 | to the suspended licensee and to all preneed licensees who have |
| 2674 | the suspended preneed sales agent licensee under appointment. |
| 2675 | The suspended preneed sales agent licensee may, within 21 days |
| 2676 | after the date of suspension, petition the board under paragraph |
| 2677 | (c) for issuance of a permanent preneed sales agent license |
| 2678 | notwithstanding the criminal or disciplinary record. If no |
| 2679 | petition for board review is timely received by the department |
| 2680 | or board, the temporary preneed sales agent license shall be |
| 2681 | revoked. |
| 2682 | (c) An applicant with a criminal or disciplinary record |
| 2683 | who desires a permanent preneed sales agent license shall |
| 2684 | petition the board for issuance of such license using forms and |
| 2685 | procedures as specified by rule. The board shall issue a |
| 2686 | permanent preneed sales agent license to an applicant with a |
| 2687 | criminal or disciplinary record if the board determines: |
| 2688 | 1. That there was no inaccuracy in the application for |
| 2689 | license such as indicates the applicant is untrustworthy. |
| 2690 | 2. That the applicant, if issued a preneed sales agent |
| 2691 | license, would not pose an unreasonable risk to members of the |
| 2692 | public who might deal with the applicant in preneed |
| 2693 | transactions. |
| 2694 | (d) The board may issue a preneed sales agent license to |
| 2695 | an applicant with a criminal or disciplinary record on a |
| 2696 | probationary basis and subject to reasonable terms of probation |
| 2697 | not to exceed 24 months in duration. |
| 2698 | (6) TERMINATION OF A PERMANENT PRENEED SALES AGENT LICENSE |
| 2699 | DUE TO LACK OF APPOINTMENTS.--A permanent preneed sales agent |
| 2700 | license shall remain in force without a requirement for renewal |
| 2701 | until such time as there have been no appointments of the |
| 2702 | preneed sales agent under the license for 48 consecutive months, |
| 2703 | at which time the permanent preneed sales agent license will |
| 2704 | terminate. The former preneed sales agent licensee may |
| 2705 | thereafter apply for issuance of a new preneed sales agent |
| 2706 | license under this section. |
| 2707 | (7) APPOINTMENT OF PRENEED SALES AGENTS.-- |
| 2708 | (a) A preneed sales agent licensee may be appointed by as |
| 2709 | many preneed licensees as desire to appoint the preneed sales |
| 2710 | agent licensee. When a preneed sales agent licensee is appointed |
| 2711 | by a preneed licensee, the department shall promptly give |
| 2712 | written notice to all other preneed licensees then having that |
| 2713 | same preneed sales agent under appointment. |
| 2714 | (b) A preneed licensee may appoint a preneed sales agent |
| 2715 | licensee by identifying to the department the preneed sales |
| 2716 | agent licensee to be appointed, requesting appointment, and |
| 2717 | paying the required appointment fee. The appointment request |
| 2718 | shall be signed by the preneed licensee. The department may |
| 2719 | accept electronic signatures. |
| 2720 | (c) Appointments shall be effective when made and shall |
| 2721 | expire 24 months from the last day of the month in which the |
| 2722 | appointment was made unless earlier terminated by the preneed |
| 2723 | licensee or the preneed sales agent. No initial appointment of a |
| 2724 | preneed sales agent licensee may be made until 24 hours after a |
| 2725 | temporary preneed sales agent license is issued to that preneed |
| 2726 | sales agent. Appointments are effective only so long as the |
| 2727 | preneed sales agent licensee's license is in good standing. |
| 2728 | (d) A preneed licensee is responsible for taking |
| 2729 | reasonable steps to ensure that the preneed sales agent |
| 2730 | licensees it appoints have adequate training regarding preneed |
| 2731 | sales. |
| 2732 | (e) Appointments may be renewed for additional 24-month |
| 2733 | periods by notification by the preneed licensee to the |
| 2734 | department that the preneed licensee desires to renew the |
| 2735 | appointment, accompanied by payment by the preneed licensee of |
| 2736 | the appointment renewal fee. |
| 2737 | (f) Initial and renewal appointment fees shall be |
| 2738 | nonrefundable and shall be $150 if made through the department's |
| 2739 | on-line licensing system and $175 if made using paper forms |
| 2740 | requiring manual processing by the department. The board may |
| 2741 | from time to time by rule increase said appointment fees but not |
| 2742 | to exceed $300. |
| 2743 | (g)1. Appointments may be terminated at any time by the |
| 2744 | appointing preneed licensee or by the appointed preneed sales |
| 2745 | agent licensee. |
| 2746 | 2. Termination of appointment shall be accomplished by |
| 2747 | notice of termination conveyed to the department and signed by |
| 2748 | the person or entity requesting the termination. The department |
| 2749 | may accept electronic signatures. There shall be no fee for |
| 2750 | termination of appointment accomplished through the department's |
| 2751 | on-line licensing system; however, there shall be a fee of $25 |
| 2752 | for terminations made using paper forms requiring manual |
| 2753 | processing by the department. |
| 2754 | 3. When an appointment is terminated, whether by the |
| 2755 | preneed licensee or the preneed sales agent licensee, the |
| 2756 | department shall promptly provide written confirmation of the |
| 2757 | termination to both the preneed sales agent licensee and the |
| 2758 | preneed licensee at their respective addresses of record with |
| 2759 | the department. |
| 2760 | 4. If a preneed licensee terminates the authority of a |
| 2761 | preneed sales agent license to sell for the preneed licensee, |
| 2762 | the preneed licensee shall, within 30 days after such |
| 2763 | termination, terminate the appointment as indicated in |
| 2764 | subparagraph 2. |
| 2765 | 5. If a preneed sales agent licensee terminates the |
| 2766 | preneed sales relationship with a preneed licensee, the preneed |
| 2767 | sales agent licensee shall, within 30 days after such |
| 2768 | termination, terminate the appointment as indicated in |
| 2769 | subparagraph 2. |
| 2770 | 6. If the license of a preneed sales agent is suspended or |
| 2771 | revoked pursuant to disciplinary action by the licensing |
| 2772 | authority against the preneed sales agent, the department shall |
| 2773 | promptly give written notice of such action to all preneed |
| 2774 | licensees then having that preneed sales agent under |
| 2775 | appointment. |
| 2776 | (8) ADMINISTRATIVE MATTERS.-- |
| 2777 | (a) The licensing authority shall have rulemaking |
| 2778 | authority to prescribe forms and procedures for implementation |
| 2779 | of this section. |
| 2780 | (b)1. All persons holding one or more preneed sales agent |
| 2781 | licenses in good standing under s. 497.439, as of 11:59 p.m. on |
| 2782 | September 30, 2005, shall be deemed as of October 1, 2005, to |
| 2783 | hold a permanent preneed sales agent license under this statute |
| 2784 | as effective on October 1, 2005. |
| 2785 | 2. All persons holding one or more preneed sales agent |
| 2786 | licenses in good standing under s. 497.439, as of 11:59 p.m. on |
| 2787 | September 30, 2005, shall be deemed as of October 1, 2005, to be |
| 2788 | appointed by each preneed licensee in regard to whom they hold a |
| 2789 | preneed sales agent license as of 11:59 p.m. on September 30, |
| 2790 | 2005. Such appointments shall expire on the same date as the |
| 2791 | preneed sales agent license would have expired under the law in |
| 2792 | effect at 11:59 p.m. on September 30, 2005. |
| 2793 | (c) As used in this section, "criminal record" means and |
| 2794 | includes only crimes required to be disclosed under s. 497.142. |
| 2795 | (d) As used in this section, "disciplinary record" means |
| 2796 | and includes any instance wherein the applicant has ever had a |
| 2797 | license or the authority to practice a profession or occupation |
| 2798 | refused, suspended, fined, denied, or otherwise acted against or |
| 2799 | disciplined by the licensing authority of any jurisdiction. A |
| 2800 | licensing authority's acceptance of a relinquishment of |
| 2801 | licensure, stipulation, consent order, or other settlement, |
| 2802 | offered in response to or in anticipation of the filing of |
| 2803 | charges against the license, shall be construed as action |
| 2804 | against the license. |
| 2805 | (e) A preneed licensee shall be responsible for the |
| 2806 | activities of all preneed sales agents, and all funeral |
| 2807 | directors acting as preneed sales agents, who are affiliated |
| 2808 | with the preneed licensee and who perform any type of preneed- |
| 2809 | related activity on behalf of the preneed licensee. In addition |
| 2810 | to the preneed sales agents and funeral directors acting as |
| 2811 | preneed sales agents, each preneed licensee shall also be |
| 2812 | subject to discipline if its preneed sales agents or funeral |
| 2813 | directors acting as preneed sales agents violate any provision |
| 2814 | of this chapter. |
| 2815 | (a) An applicant shall be deemed to have been issued a |
| 2816 | temporary preneed sales agent license and may begin functioning |
| 2817 | as a preneed sales agent, immediately upon receipt by the |
| 2818 | department of a duly completed application for licensure under |
| 2819 | this section, if the application shows an applicant of at least |
| 2820 | 18 years of age who has answered in the negative regarding |
| 2821 | paragraphs (2)(d) and (e) relating to prior criminal and |
| 2822 | disciplinary actions, and which application is accompanied by |
| 2823 | the required application fee. The temporary preneed sales agent |
| 2824 | license shall be valid for 90 days unless earlier suspended by |
| 2825 | the licensing authority for cause. If the application is |
| 2826 | approved by the board within the 90-day period, the temporary |
| 2827 | license shall be deemed converted to a regular biennial license |
| 2828 | which shall expire in accordance with the schedule established |
| 2829 | by the licensing authority by rule. |
| 2830 | (b)1. A person who cannot truthfully answer in the |
| 2831 | negative regarding paragraphs (2)(d) and (e) relating to prior |
| 2832 | criminal and disciplinary actions, may apply to the licensing |
| 2833 | authority for issuance of a preneed sales agent license |
| 2834 | notwithstanding such criminal or disciplinary record. The |
| 2835 | licensing authority may by rule specify forms and procedures for |
| 2836 | use by such persons in applying for preneed sales agent |
| 2837 | licensure, to be used by such persons in lieu of the forms and |
| 2838 | procedures specified under paragraph (a). Licensure shall be |
| 2839 | granted unless the licensing authority reasonably determines |
| 2840 | that the prior criminal or disciplinary record indicates that |
| 2841 | the granting of licensure would pose unreasonable risk to the |
| 2842 | public. |
| 2843 | 2. To facilitate issuance of licenses concerning |
| 2844 | applicants with criminal or disciplinary records which the |
| 2845 | licensing authority judges to make the applicant borderline as |
| 2846 | to qualification for licensure, the licensing authority may |
| 2847 | issue a new license under this section on a probationary basis, |
| 2848 | subject to conditions specified by the licensing authority on a |
| 2849 | case-by-case basis, which conditions may impose special |
| 2850 | monitoring, reporting, and restrictions on operations for up to |
| 2851 | the first 24 months of licensure, to ensure the preneed sales |
| 2852 | agent licensee's integrity, trustworthiness, and compliance with |
| 2853 | this chapter. Provided, no such probationary license shall be |
| 2854 | issued unless the licensing authority determines that issuance |
| 2855 | would not pose an unreasonable risk to the public, and the |
| 2856 | licensing authority must within 24 months after issuance of the |
| 2857 | license either remove the probationary status or determine that |
| 2858 | the licensee is not qualified for licensure under this chapter |
| 2859 | and institute proceedings for revocation of licensure. The |
| 2860 | licensing authority may adopt rules prescribing criteria and |
| 2861 | procedures for issuance of such probationary licenses. |
| 2862 | (4) RENEWAL OF LICENSES.--Nontemporary preneed sales agent |
| 2863 | licenses under this section shall be renewed biennially in |
| 2864 | accordance with a schedule, forms, and procedures established by |
| 2865 | rule. The nonrefundable biennial renewal fee shall be as |
| 2866 | determined by licensing authority rule but not to exceed $200. |
| 2867 | (5) SIMPLIFIED PROCEDURES FOR SUBSEQUENT CHANGE OF |
| 2868 | SPONSORING LICENSEE.--The board may by rule establish simplified |
| 2869 | requirements and procedures under which any preneed sales agent, |
| 2870 | who within the 12 months preceding application under this |
| 2871 | subsection held in good standing a preneed sales agent license |
| 2872 | under this section, may obtain a preneed sales agent's license |
| 2873 | under this section to represent a different sponsoring preneed |
| 2874 | licensee. The simplified requirements shall dispense with the |
| 2875 | requirement for submission of fingerprints. The licensing |
| 2876 | authority may by rule prescribe forms to be used by applicants |
| 2877 | under this subsection, which forms may dispense with the |
| 2878 | requirement for any information not deemed by the licensing |
| 2879 | authority to be necessary to tracking the identity of the |
| 2880 | preneed licensee responsible for the activities of the preneed |
| 2881 | sales agent. No preneed sales agent licensee whose sales agent |
| 2882 | license issued by the board was revoked or suspended or |
| 2883 | otherwise terminated while in other than good standing, shall be |
| 2884 | eligible to use the simplified requirements and procedures. The |
| 2885 | issuance of a preneed sales agent license under this subsection |
| 2886 | shall not operate as a bar to any subsequent disciplinary action |
| 2887 | relating to grounds arising prior to obtaining the license under |
| 2888 | this subsection. There shall be a fee payable to the department |
| 2889 | under such simplified procedures, which fee shall be the same as |
| 2890 | the fee paid upon initial application for a preneed sales agent |
| 2891 | license, except that no fingerprint fee shall be required if |
| 2892 | such fingerprint fee is required for initial applications. |
| 2893 | Section 39. Section 497.468, Florida Statutes, is created |
| 2894 | to read: |
| 2895 | 497.468 Disclosure of information to the public.--A |
| 2896 | preneed licensee offering to provide burial rights, merchandise, |
| 2897 | or services to the public shall: |
| 2898 | (1) Provide by telephone, upon request, accurate |
| 2899 | information regarding the retail prices of burial merchandise |
| 2900 | and services offered for sale by the licensee. |
| 2901 | (2) Fully disclose all regularly offered services and |
| 2902 | merchandise prior to the customer's selection of burial services |
| 2903 | or merchandise. The full disclosure required shall identify the |
| 2904 | prices of all burial rights, services, and merchandise provided |
| 2905 | by the licensee. |
| 2906 | (3) Not make any false or misleading statements of the |
| 2907 | legal requirement as to the necessity of a casket or outer |
| 2908 | burial container. |
| 2909 | (4) Provide a good faith estimate of all fees and costs |
| 2910 | the customer will incur to use any burial rights, merchandise, |
| 2911 | or services purchased. |
| 2912 | (5) Provide to the customer, upon the purchase of any |
| 2913 | burial right, merchandise, or service, a written contract the |
| 2914 | form of which has been approved by the licensing authority |
| 2915 | pursuant to procedures specified by rule. The written contract |
| 2916 | shall: |
| 2917 | (a) Be completed as to all essential provisions prior to |
| 2918 | the signing of the contract by the customer. |
| 2919 | (b) Provide an itemization of the amounts charged for all |
| 2920 | services, merchandise, and fees, which itemization shall be |
| 2921 | clearly and conspicuously segregated from everything else on the |
| 2922 | written contract. |
| 2923 | (c) Provide a description of the merchandise covered by |
| 2924 | the contract to include, when applicable, model, manufacturer, |
| 2925 | and other relevant specifications. |
| 2926 | (6) Provide the licensee's policy on cancellation and |
| 2927 | refunds to each customer. |
| 2928 | (7) In a manner established by rule of the licensing |
| 2929 | authority, provide on the signature page of the written |
| 2930 | contract, clearly and conspicuously in boldfaced 10-point type |
| 2931 | or larger, the following: |
| 2932 | (a) The words "purchase price." |
| 2933 | (b) The amount to be trusted. |
| 2934 | (c) The amount to be refunded upon contract cancellation. |
| 2935 | (d) The amounts allocated to merchandise, services, and |
| 2936 | cash advances. |
| 2937 | (e) The toll-free number of the department which is |
| 2938 | available for questions or complaints. |
| 2939 | (f) A statement that the customer shall have 30 days from |
| 2940 | the date of execution of contract to cancel the contract and |
| 2941 | receive a total refund of all moneys paid for items not used. |
| 2942 | (8) Effective October 1, 2006, display in its offices for |
| 2943 | free distribution to all potential customers, and provide to all |
| 2944 | customers at the time of sale, a brochure explaining how and by |
| 2945 | whom preneed sales are regulated, summarizing consumer rights |
| 2946 | under the law, and providing the name, address, and phone number |
| 2947 | of the department's consumer affairs division. The format and |
| 2948 | content of the brochure shall be as prescribed by rule. The |
| 2949 | licensing authority may cause the publication of such brochures |
| 2950 | and by rule require that preneed licensees purchase and make |
| 2951 | available such brochures as so published, in the licensee's |
| 2952 | offices, to all potential customers. |
| 2953 | (9) Provide to each customer a complete description of any |
| 2954 | monument, marker, or memorialization to be placed at the |
| 2955 | gravesite pursuant to the preneed contract. |
| 2956 | Section 40. Subsection (1) and paragraphs (c), (e), (f), |
| 2957 | and (h) of subsection (2) of section 497.550, Florida Statutes, |
| 2958 | as renumbered and amended by section 118 of chapter 2004-301, |
| 2959 | Laws of Florida, are amended, and paragraph (j) is added to said |
| 2960 | subsection, to read: |
| 2961 | 497.550 Licensure of monument establishments required; |
| 2962 | procedures and criteria.-- |
| 2963 | (1) LICENSE REQUIRED.--No person shall conduct, maintain, |
| 2964 | manage, or operate a monument establishment in this state unless |
| 2965 | the monument establishment is licensed pursuant to this part. |
| 2966 | (a) The two categories of monument establishment licensure |
| 2967 | available in this state are: |
| 2968 | 1. Monument builder. |
| 2969 | 2. Monument dealer. |
| 2970 | (b) An applicant for licensure as a monument establishment |
| 2971 | shall designate on the application form the category of monument |
| 2972 | establishment licensure for which he or she is applying. |
| 2973 | (c) Each monument establishment that is licensed under |
| 2974 | this chapter at 11:59 p.m. on September 30, 2005, is, on and |
| 2975 | after October 1, 2005, licensed as a monument dealer subject to |
| 2976 | the requirements of this chapter. A person who becomes licensed |
| 2977 | as a monument dealer by operation of this paragraph may apply to |
| 2978 | the board for licensure as a monument builder and, upon payment |
| 2979 | of applicable application fees and the granting of such |
| 2980 | application and licensure as a monument builder, such person's |
| 2981 | licensure as a monument dealer will expire. |
| 2982 | (d) The requirements of this chapter apply to both |
| 2983 | monument dealers and monument builders, except as provided in |
| 2984 | this paragraph. Each monument establishment shall be a physical |
| 2985 | structure that is located at a specific street address, in |
| 2986 | compliance with zoning regulations of the appropriate local |
| 2987 | government, and not located on property that is exempt from |
| 2988 | taxation, but a monument dealer may not otherwise be required to |
| 2989 | comply with s. 497.552 or be subject to inspection under this |
| 2990 | chapter. |
| 2991 | (e) A monument establishment that is not licensed under |
| 2992 | the monument-builder category is not eligible for a preneed |
| 2993 | sales license. |
| 2994 | (2) APPLICATION PROCEDURES.--A person seeking licensure as |
| 2995 | a monument establishment shall apply for such licensure using |
| 2996 | forms prescribed by rule. |
| 2997 | (c) The applicant shall be required to make disclosure of |
| 2998 | the applicant's criminal records, if any, as required by s. |
| 2999 | 497.142. The application shall require the applicant to disclose |
| 3000 | whether the applicant or any of its principals have ever been |
| 3001 | convicted or found guilty of, or entered a plea of no contest |
| 3002 | to, regardless of adjudication, any crime in any jurisdiction. |
| 3003 | (e) The applicant shall submit fingerprints in accordance |
| 3004 | with s. 497.142. The application shall require the applicant's |
| 3005 | principals to provide fingerprints in accordance with part I of |
| 3006 | this chapter. |
| 3007 | (f) The applicant shall be a natural person at least 18 |
| 3008 | years of age, a corporation, a partnership, or a limited |
| 3009 | liability company formed prior to January 1, 2005, which limited |
| 3010 | liability company already holds a license under this chapter. |
| 3011 | (h) The application shall be signed in accordance with s. |
| 3012 | 497.141(12) by the applicant if a natural person, or by the |
| 3013 | president of an applicant that is a corporation. |
| 3014 | (j) Upon receipt of the application and application fee, |
| 3015 | the licensing authority shall inspect the proposed monument |
| 3016 | establishment facilities in accordance with rules of the |
| 3017 | licensing authority. |
| 3018 | Section 41. Section 497.551, Florida Statutes, as created |
| 3019 | by chapter 2004-301, Laws of Florida, is amended to read: |
| 3020 | 497.551 Renewal of monument establishment licensure.-- |
| 3021 | (1) A monument establishment license shall must be renewed |
| 3022 | biennially by the licensee. |
| 3023 | (2) A monument establishment licensee that does not hold a |
| 3024 | preneed sales license as of 90 days prior to the date its |
| 3025 | monument establishment license renewal is due, shall renew its |
| 3026 | monument establishment license by payment of a renewal fee |
| 3027 | established by rule not to exceed $250. |
| 3028 | (3) A monument establishment licensee which as of 90 days |
| 3029 | prior to its monument establishment license renewal date also |
| 3030 | holds a preneed sales license issued under this chapter, shall |
| 3031 | renew its monument establishment license by payment of a renewal |
| 3032 | fee determined by its total gross aggregate at-need and preneed |
| 3033 | retail sales for the 12-month period ending 2 full calendar |
| 3034 | months prior to the month in which the renewal is required, as |
| 3035 | follows: |
| 3036 | (a) Total sales of $1 to $50,000, renewal fee $1,000. |
| 3037 | (b) Total sales of $50,001 to $250,000, renewal fee |
| 3038 | $1,500. |
| 3039 | (c) Total sales of $250,001 to $500,000, renewal fee |
| 3040 | $2,000. |
| 3041 | (d) Total sales over $500,000, renewal fee $2,500. |
| 3042 | (3)(4) Rules may be adopted providing procedures, forms, |
| 3043 | and uniform timeframes for monument establishment license |
| 3044 | renewals. |
| 3045 | Section 42. Subsection (4) of section 497.552, Florida |
| 3046 | Statutes, as created by chapter 2004-301, Laws of Florida, is |
| 3047 | amended to read: |
| 3048 | 497.552 Required facilities.--Effective January 1, 2006, a |
| 3049 | monument establishment shall at all times have and maintain a |
| 3050 | full-service place of business at a specific street address or |
| 3051 | location in Florida complying with the following requirements: |
| 3052 | (4) It shall have facilities on site for inscribing |
| 3053 | monuments and equipment to deliver and install markers and |
| 3054 | monuments. |
| 3055 | Section 43. Subsections (1) and (5) of section 497.553, |
| 3056 | Florida Statutes, as created by chapter 2004-301, Laws of |
| 3057 | Florida, are amended, and subsection (6) is added to said |
| 3058 | section, to read: |
| 3059 | 497.553 Regulation of monument establishments.-- |
| 3060 | (1) The Department of Financial Services shall establish |
| 3061 | and implement an inspection program for all monument |
| 3062 | establishments in accordance with the requirements of this act. |
| 3063 | The board shall set by rule an annual inspection fee not to |
| 3064 | exceed $300, payable upon application for licensure and upon |
| 3065 | each renewal of such license. |
| 3066 | (5) Commencing January 1, 2006, the failure of a monument |
| 3067 | establishment to deliver and install a purchased monument or |
| 3068 | marker by the date agreed in the sales agreement shall entitle |
| 3069 | the customer to a full refund of all amounts paid by the |
| 3070 | customer for the monument and its delivery and installation, |
| 3071 | unless the monument establishment has obtained a written |
| 3072 | agreement from the customer extending the delivery date. Such |
| 3073 | refund shall be made within 30 days after receipt by the |
| 3074 | monument establishment of the customer's written request for a |
| 3075 | refund. This subsection does not preclude the purchase and |
| 3076 | installation of a new monument from any other registered |
| 3077 | monument establishment or preneed sales licensee. |
| 3078 | (6)(a) A change in ownership shall be promptly reported |
| 3079 | using forms and procedures specified by rule and may require the |
| 3080 | relicensure of the licensee, including reinspection and payment |
| 3081 | of applicable fees, as required by rule. |
| 3082 | (b) A change in location shall be promptly reported to the |
| 3083 | licensing authority pursuant to procedures established by rule. |
| 3084 | Operations by the licensee at a new location may not commence |
| 3085 | until an inspection by the licensing authority of the |
| 3086 | facilities, pursuant to rules of the licensing authority, has |
| 3087 | been conducted and passed at the new location. |
| 3088 | Section 44. Paragraph (b) of subsection (2) and subsection |
| 3089 | (4) of section 497.554, Florida Statutes, as created by chapter |
| 3090 | 2004-301, Laws of Florida, are amended, and subsection (7) is |
| 3091 | added to said section, to read: |
| 3092 | 497.554 Monument establishment sales representatives.-- |
| 3093 | (2) APPLICATION PROCEDURES.--Licensure as a monument |
| 3094 | establishment sales agent shall be by submission of an |
| 3095 | application for licensure to the department on a form prescribed |
| 3096 | by rule. |
| 3097 | (b) The applicant shall be required to make disclosure of |
| 3098 | the applicant's criminal records, if any, as required by s. |
| 3099 | 497.142. The applicant shall submit fingerprints in accordance |
| 3100 | with s. 497.142. The application shall require the applicant to |
| 3101 | disclose whether the applicant has ever been convicted or found |
| 3102 | guilty of, or entered a plea of no contest to, regardless of |
| 3103 | adjudication, any crime in any jurisdiction. |
| 3104 | (4) RENEWAL; TERMINATION OF AUTHORITY.-- |
| 3105 | (a) A monument establishment sales agent license under |
| 3106 | this section shall be renewed upon payment of a fee determined |
| 3107 | by rule of the licensing authority but not to exceed $250. Once |
| 3108 | issued, a monument establishment sales agent license of an agent |
| 3109 | not licensed to make preneed sales shall remain in effect |
| 3110 | without renewal until surrendered, or the sponsoring monument |
| 3111 | establishment terminates the agent's authority to sell on behalf |
| 3112 | of that monument establishment, or the license is revoked or |
| 3113 | suspended by the licensing authority for cause. |
| 3114 | (b) The monument establishment whose officer signed the |
| 3115 | sales agent application shall terminate that agent's authority |
| 3116 | to sell on behalf of that monument establishment, and the |
| 3117 | monument establishment in writing shall advise the licensing |
| 3118 | authority of such termination within 30 days after the |
| 3119 | termination. |
| 3120 | (7) EFFECTIVE DATE.--The provisions of this section shall |
| 3121 | take effect October 1, 2006. |
| 3122 | Section 45. Section 497.555, Florida Statutes, as created |
| 3123 | by chapter 2004-301, Laws of Florida, is amended to read: |
| 3124 | 497.555 Required rules.--Rules shall be adopted |
| 3125 | establishing minimum standards for access to all cemeteries by |
| 3126 | licensed monument establishments for the purpose of delivering |
| 3127 | and installing markers and monuments. In all cases, cemeteries |
| 3128 | and monument establishments shall must comply with these minimum |
| 3129 | standards. |
| 3130 | Section 46. Paragraphs (d) and (f) of subsection (2) of |
| 3131 | section 497.602, Florida Statutes, as renumbered and amended by |
| 3132 | section 127 of chapter 2004-301, Laws of Florida, are amended to |
| 3133 | read: |
| 3134 | 497.602 Direct disposers, license required; licensing |
| 3135 | procedures and criteria; regulation.-- |
| 3136 | (2) APPLICATION PROCEDURES.-- |
| 3137 | (d) The applicant shall be required to make disclosure of |
| 3138 | the applicant's criminal records, if any, as required by s. |
| 3139 | 497.142. The application shall require the applicant to disclose |
| 3140 | whether the applicant has ever been convicted or found guilty |
| 3141 | of, or entered a plea of no contest to, regardless of |
| 3142 | adjudication, any crime in any jurisdiction. |
| 3143 | (f) The applicant shall submit fingerprints in accordance |
| 3144 | with s. 497.142. The application shall require the applicant to |
| 3145 | provide fingerprints in accordance with part I of this chapter. |
| 3146 | Section 47. Subsection (1) of section 497.603, Florida |
| 3147 | Statutes, as renumbered and amended by section 128 of chapter |
| 3148 | 2004-301, Laws of Florida, is amended to read: |
| 3149 | 497.603 Direct disposers, renewal of license.-- |
| 3150 | (1) A direct disposer's license shall be renewed upon |
| 3151 | receipt of the renewal application and fee set by rule of the |
| 3152 | licensing authority but not to exceed $500 $250. |
| 3153 | Section 48. Paragraphs (f), (h), and (j) of subsection |
| 3154 | (2), paragraphs (a) and (b) of subsection (3), and subsection |
| 3155 | (7) of section 497.604, Florida Statutes, as renumbered and |
| 3156 | amended by section 129 of chapter 2004-301, Laws of Florida, are |
| 3157 | amended, and paragraph (f) is added to subsection (9) of said |
| 3158 | section, to read: |
| 3159 | 497.604 Direct disposal establishments, license required; |
| 3160 | licensing procedures and criteria; license renewal; |
| 3161 | regulation.-- |
| 3162 | (2) APPLICATION PROCEDURES.-- |
| 3163 | (f) The applicant shall be required to make disclosure of |
| 3164 | the applicant's criminal records, if any, as required by s. |
| 3165 | 497.142. The application shall require the applicant to disclose |
| 3166 | whether the applicant or any of the applicant's principals |
| 3167 | including its proposed supervising licensee has ever been |
| 3168 | convicted or found guilty of, or entered a plea of no contest |
| 3169 | to, regardless of adjudication, any crime in any jurisdiction. |
| 3170 | (h) The applicant shall submit fingerprints in accordance |
| 3171 | with s. 497.142. The application shall require the applicant and |
| 3172 | its principals to provide fingerprints in accordance with part I |
| 3173 | of this chapter. |
| 3174 | (j) The application shall be signed in accordance with s. |
| 3175 | 497.141(12) by the applicant if a natural person or by the |
| 3176 | president of an applicant that is not a natural person. |
| 3177 | (3) ACTION CONCERNING APPLICATIONS.--A duly completed |
| 3178 | application for licensure under this section, accompanied by the |
| 3179 | required fee, shall be approved if the licensing authority |
| 3180 | determines that the following conditions are met: |
| 3181 | (a) The applicant is a natural person at least 18 years of |
| 3182 | age, a corporation, a partnership, or a limited liability |
| 3183 | company formed prior to January 1, 2006, which limited liability |
| 3184 | company already holds a license under this chapter. |
| 3185 | (b) The applicant does or will prior to commencing |
| 3186 | operations under the license comply with all requirements of |
| 3187 | this chapter relating to the license applied for. The applicant |
| 3188 | shall have passed an inspection prior to issuance of a license |
| 3189 | under this section, in accordance with rules of the licensing |
| 3190 | authority. |
| 3191 | (7) CHANGES SUBSEQUENT TO LICENSURE.--Each licensee under |
| 3192 | this section shall must provide notice as required by rule prior |
| 3193 | to any change in location or control of the licensee or licensed |
| 3194 | person in charge of the licensee's operations. A Any such change |
| 3195 | in control is subject to approval by the licensing authority and |
| 3196 | disapproval or to reasonable conditions imposed by the licensing |
| 3197 | authority, for the protection of the public to ensure compliance |
| 3198 | with this chapter. Operations by the licensee at a new location |
| 3199 | may not commence until an inspection by the licensing authority |
| 3200 | of the facilities at the new location, pursuant to rules of the |
| 3201 | licensing authority, has been conducted and passed. |
| 3202 | (9) REGULATION OF DIRECT DISPOSAL ESTABLISHMENTS.-- |
| 3203 | (f) A direct disposal establishment shall retain all |
| 3204 | signed contracts for a period of at least 2 years. |
| 3205 | Section 49. Paragraphs (f), (h), and (j) of subsection |
| 3206 | (2), paragraph (b) of subsection (3), subsection (7), and |
| 3207 | paragraphs (i), (j), and (k) of subsection (9) of section |
| 3208 | 497.606, Florida Statutes, as renumbered and amended by section |
| 3209 | 131 of chapter 2004-301, Laws of Florida, are amended to read: |
| 3210 | 497.606 Cinerator facility, licensure required; licensing |
| 3211 | procedures and criteria; license renewal; regulation.-- |
| 3212 | (2) APPLICATION PROCEDURES.-- |
| 3213 | (f) The applicant shall be required to make disclosure of |
| 3214 | the applicant's criminal records, if any, as required by s. |
| 3215 | 497.142. The application shall require the applicant to disclose |
| 3216 | whether the applicant or any of the applicant's principals |
| 3217 | including its proposed supervising licensee has ever been |
| 3218 | convicted or found guilty of, or entered a plea of no contest |
| 3219 | to, regardless of adjudication, any crime in any jurisdiction. |
| 3220 | (h) The applicant shall submit fingerprints in accordance |
| 3221 | with s. 497.142. The application shall require the applicant and |
| 3222 | its principals to provide fingerprints in accordance with part I |
| 3223 | of this chapter. |
| 3224 | (j) The application shall be signed in accordance with s. |
| 3225 | 497.141(12) by the applicant if a natural person or by the |
| 3226 | president of an applicant that is not a natural person. |
| 3227 | (3) ACTION CONCERNING APPLICATIONS.--A duly completed |
| 3228 | application for licensure under this section, accompanied by the |
| 3229 | required fee, shall be approved if the licensing authority |
| 3230 | determines that the following conditions are met: |
| 3231 | (b) The applicant is a natural person at least 18 years of |
| 3232 | age, a corporation, a partnership, or a limited liability |
| 3233 | company formed prior to January 1, 2006, which limited liability |
| 3234 | company already holds a license under this chapter. |
| 3235 | (7) CHANGES SUBSEQUENT TO LICENSURE.--Each licensee under |
| 3236 | this section shall must provide notice as required by rule prior |
| 3237 | to any change in location or, control of the licensee, or |
| 3238 | licensed person in charge of the licensee's operations. A Any |
| 3239 | such change in control is subject to approval by the licensing |
| 3240 | authority and disapproval or to reasonable conditions imposed by |
| 3241 | the licensing authority, for the protection of the public to |
| 3242 | ensure compliance with this chapter. Operations by the licensee |
| 3243 | at a new location may not commence until an inspection by the |
| 3244 | licensing authority of the facilities, pursuant to rules of the |
| 3245 | licensing authority, has been conducted and passed at the new |
| 3246 | location. |
| 3247 | (9) REGULATION OF CINERATOR FACILITIES.-- |
| 3248 | (i) There shall be adopted by rule criteria for acceptable |
| 3249 | cremation and alternative containers. |
| 3250 | (i)(j) There shall be rules adopted requiring each |
| 3251 | facility to submit periodic reports to the department that which |
| 3252 | include the names of persons cremated, the date and county of |
| 3253 | death, the name of each person supervising each cremation, the |
| 3254 | name and license number of the establishment requesting |
| 3255 | cremation, and the types of containers used to hold the body |
| 3256 | during cremation. |
| 3257 | (j)(k) Each cinerator facility shall must be inspected |
| 3258 | prior to the initial issuance and renewal of its license and |
| 3259 | annually thereafter and shall: |
| 3260 | 1. Maintain one or more retorts for the reduction of dead |
| 3261 | human bodies. |
| 3262 | 2. Maintain refrigeration that satisfies the standards set |
| 3263 | by the Department of Health and contains a sufficient |
| 3264 | refrigerated space number of shelves for the average daily |
| 3265 | number of bodies stored, if unembalmed bodies are kept at the |
| 3266 | site. |
| 3267 | 3. Maintain sufficient pollution control equipment to |
| 3268 | comply with requirements of the Department of Environmental |
| 3269 | Protection in order to secure annual approved certification. |
| 3270 | 4. Either have on site or immediately available sufficient |
| 3271 | gasketed sealed containers of a type required for the |
| 3272 | transportation of bodies as specified in applicable state rules. |
| 3273 | 5. Maintain the premises in a clean and sanitary |
| 3274 | condition. |
| 3275 | 6. Have appropriate Department of Environmental Protection |
| 3276 | permits. |
| 3277 | 7. Retain all signed contracts for a period of at least 2 |
| 3278 | years. |
| 3279 | Section 50. Subsection (3) of section 497.607, Florida |
| 3280 | Statutes, as renumbered and amended by section 132 of chapter |
| 3281 | 2004-301, Laws of Florida, is amended, and subsection (4) is |
| 3282 | added to said section, to read: |
| 3283 | 497.607 Cremation; procedure required.-- |
| 3284 | (3) Pursuant to the request of a legally authorized person |
| 3285 | and incidental to final disposition, cremation may be performed |
| 3286 | on parts of human remains. This subsection does not authorize |
| 3287 | the cremation of body parts as defined in s. 497.005. |
| 3288 | (4) In regard to human remains delivered to the control of |
| 3289 | the anatomical board of this state headquartered at the |
| 3290 | University of Florida Health Science Center, the provisions of |
| 3291 | this subsection and chapter shall not be construed to prohibit |
| 3292 | the anatomical board from causing the final disposition of such |
| 3293 | human remains through cremation or otherwise when performed in |
| 3294 | facilities owned and operated by such anatomical board or the |
| 3295 | University of Florida Health Science Center pursuant to and |
| 3296 | using such processes, equipment, and procedures as said |
| 3297 | anatomical board determines to be proper and adequate. |
| 3298 | Section 51. Section 152 of chapter 2004-301, Laws of |
| 3299 | Florida, is amended to read: |
| 3300 | Section 152. (1) The rules of the Board of Funeral |
| 3301 | Directors and Embalmers and of the Department of Business and |
| 3302 | Professional Regulation relating to the Board of Funeral |
| 3303 | Directors and Embalmers or implementation of chapter 470, |
| 3304 | Florida Statutes, that which were in effect at 11:59 p.m. on the |
| 3305 | day prior to this act taking effect shall become, on the |
| 3306 | subjects they address, the rules of the Department of Financial |
| 3307 | Services and the Board of Funeral, Cemetery, and Consumer |
| 3308 | Services and shall remain in effect until amended or repealed in |
| 3309 | the manner provided by law. |
| 3310 | (2) The rules of the Board of Funeral and Cemetery |
| 3311 | Services that which were in effect at 11:59 p.m. on the day |
| 3312 | prior to this act taking effect shall become, on the subjects |
| 3313 | they address, the rules of the Department of Financial Services |
| 3314 | and the Board of Funeral, Cemetery, and Consumer Services and |
| 3315 | shall remain in effect until specifically amended or repealed in |
| 3316 | the manner provided by law. |
| 3317 | (3) The rules of the Department of Financial Services |
| 3318 | relating to chapter 497, Florida Statutes, that which were in |
| 3319 | effect at 11:59 p.m. on the day prior to this act taking effect |
| 3320 | shall continue in force until thereafter repealed or amended |
| 3321 | pursuant to chapter 120, Florida Statutes, and this act. |
| 3322 | Section 52. Subsection (3) of section 626.785, Florida |
| 3323 | Statutes, is amended to read: |
| 3324 | 626.785 Qualifications for license.-- |
| 3325 | (3) Notwithstanding any other provisions of this chapter, |
| 3326 | a funeral director, a direct disposer, or an employee of a |
| 3327 | funeral establishment that which holds a certificate of |
| 3328 | authority pursuant to s. 497.452 497.405 may obtain an agent's |
| 3329 | license to sell only policies of life insurance covering the |
| 3330 | expense of a prearrangement for funeral services or merchandise |
| 3331 | so as to provide funds at the time the services and merchandise |
| 3332 | are needed. The face amount of insurance covered by any such |
| 3333 | policy shall not exceed $12,500, plus an annual percentage |
| 3334 | increase based on the Annual Consumer Price Index compiled by |
| 3335 | the United States Department of Labor, beginning with the Annual |
| 3336 | Consumer Price Index announced by the United States Department |
| 3337 | of Labor for 2003 $7,500. |
| 3338 | Section 53. Sections 497.275, 497.388, and 497.556, |
| 3339 | Florida Statutes, are repealed. |
| 3340 | Section 54. This act shall take effect October 1, 2005. |