| 1 | A bill to be entitled |
| 2 | An act relating to the provision of health care services; |
| 3 | amending s. 627.6131, F.S.; prohibiting a health insurer |
| 4 | from demanding repayment of an overpayment made due to |
| 5 | error of the health insurer; reducing a period of time for |
| 6 | a claim for overpayment; requiring a health insurer to |
| 7 | pay, and prohibiting denial of, a claim for treatment |
| 8 | under certain circumstances; providing exceptions; |
| 9 | authorizing certain aggrieved persons to bring certain |
| 10 | actions for certain violations; providing for recovery of |
| 11 | amounts, interest, attorney's fees, and court costs; |
| 12 | providing limits; requiring attorneys to submit affidavits |
| 13 | for fees; providing for awards of fees or costs to become |
| 14 | a part of the judgment and subject to execution; providing |
| 15 | for application; amending s. 641.19, F.S.; clarifying a |
| 16 | definition; amending s. 641.31, F.S.; prohibiting health |
| 17 | maintenance contracts from prohibiting or restricting |
| 18 | subscribers from assigning plan benefits to noncontract |
| 19 | physicians for certain services; requiring recognition of |
| 20 | the assignment and payment of services; providing |
| 21 | requirements for certain physicians accepting such |
| 22 | assignments; amending s. 641.315, F.S.; revising required |
| 23 | contract termination provisions; amending s. 641.3155, |
| 24 | F.S.; prohibiting a health maintenance organization from |
| 25 | demanding repayment of an overpayment made due to error of |
| 26 | the health maintenance organization; reducing a period of |
| 27 | time for a claim for overpayment; authorizing certain |
| 28 | aggrieved persons to bring certain actions for certain |
| 29 | violations; providing for recovery of amounts, interest, |
| 30 | attorney's fees, and court costs; providing limits; |
| 31 | requiring attorneys to submit affidavits for fees; |
| 32 | providing for awards of fees or costs to become a part of |
| 33 | the judgment and subject to execution; providing for |
| 34 | application; amending s. 641.3156, F.S.; requiring a |
| 35 | health maintenance organization to pay, and prohibiting |
| 36 | denial of, a claim for treatment under certain |
| 37 | circumstances; providing exceptions; amending s. 641.513, |
| 38 | F.S.; revising provisions for reimbursement of noncontract |
| 39 | providers; providing an effective date. |
| 40 |
|
| 41 | Be It Enacted by the Legislature of the State of Florida: |
| 42 |
|
| 43 | Section 1. Subsection (6) of section 627.6131, Florida |
| 44 | Statutes, is amended, and subsections (18) and (19) are added to |
| 45 | said section, to read: |
| 46 | 627.6131 Payment of claims.-- |
| 47 | (6) If a health insurer determines that it has made an |
| 48 | overpayment to a provider for services rendered to an insured, |
| 49 | the health insurer must make a claim for such overpayment to the |
| 50 | provider's designated location. A health insurer may not demand |
| 51 | repayment from the provider in any instance in which the |
| 52 | overpayment is attributable to error of the health insurer. A |
| 53 | health insurer that makes a claim for overpayment to a provider |
| 54 | under this section shall give the provider a written or |
| 55 | electronic statement specifying the basis for the retroactive |
| 56 | denial or payment adjustment. The insurer must identify the |
| 57 | claim or claims, or overpayment claim portion thereof, for which |
| 58 | a claim for overpayment is submitted. |
| 59 | (a) If an overpayment determination is the result of |
| 60 | retroactive review or audit of coverage decisions or payment |
| 61 | levels not related to fraud, a health insurer shall adhere to |
| 62 | the following procedures: |
| 63 | 1. All claims for overpayment must be submitted to a |
| 64 | provider within 12 30 months after the health insurer's payment |
| 65 | of the claim. A provider must pay, deny, or contest the health |
| 66 | insurer's claim for overpayment within 40 days after the receipt |
| 67 | of the claim. All contested claims for overpayment must be paid |
| 68 | or denied within 120 days after receipt of the claim. Failure to |
| 69 | pay or deny overpayment and claim within 140 days after receipt |
| 70 | creates an uncontestable obligation to pay the claim. |
| 71 | 2. A provider that denies or contests a health insurer's |
| 72 | claim for overpayment or any portion of a claim shall notify the |
| 73 | health insurer, in writing, within 35 days after the provider |
| 74 | receives the claim that the claim for overpayment is contested |
| 75 | or denied. The notice that the claim for overpayment is denied |
| 76 | or contested must identify the contested portion of the claim |
| 77 | and the specific reason for contesting or denying the claim and, |
| 78 | if contested, must include a request for additional information. |
| 79 | If the health insurer submits additional information, the health |
| 80 | insurer must, within 35 days after receipt of the request, mail |
| 81 | or electronically transfer the information to the provider. The |
| 82 | provider shall pay or deny the claim for overpayment within 45 |
| 83 | days after receipt of the information. The notice is considered |
| 84 | made on the date the notice is mailed or electronically |
| 85 | transferred by the provider. |
| 86 | 3. The health insurer may not reduce payment to the |
| 87 | provider for other services unless the provider agrees to the |
| 88 | reduction in writing or fails to respond to the health insurer's |
| 89 | overpayment claim as required by this paragraph. |
| 90 | 4. Payment of an overpayment claim is considered made on |
| 91 | the date the payment was mailed or electronically transferred. |
| 92 | An overdue payment of a claim bears simple interest at the rate |
| 93 | of 12 percent per year. Interest on an overdue payment for a |
| 94 | claim for an overpayment begins to accrue when the claim should |
| 95 | have been paid, denied, or contested. |
| 96 | (b) A claim for overpayment shall not be permitted beyond |
| 97 | 12 30 months after the health insurer's payment of a claim, |
| 98 | except that claims for overpayment may be sought beyond that |
| 99 | time from providers convicted of fraud pursuant to s. 817.234. |
| 100 | (18) A claim for treatment must be paid by a health |
| 101 | insurer and may not be denied if a provider, whether or not |
| 102 | under contract with the health insurer, follows the insurer's |
| 103 | authorization procedures and receives authorization for a |
| 104 | covered service for an eligible subscriber, unless the provider |
| 105 | provided information to the health insurer with willful intent |
| 106 | to misinform the health insurer. Emergency services are subject |
| 107 | to the provisions of ss. 395.1041 and 401.45 and are not subject |
| 108 | to the provisions of this subsection. |
| 109 | (19)(a) Without regard to any other remedy or relief to |
| 110 | which a person is entitled, or obligated to under contract, |
| 111 | anyone aggrieved by a violation of this section may bring an |
| 112 | action for damages or to obtain a declaratory judgment that an |
| 113 | act or practice violates this section and to enjoin a person who |
| 114 | has violated, is violating, or is otherwise likely to violate |
| 115 | this section. |
| 116 | (b) In any action brought by a person who has suffered |
| 117 | damages as a result of a violation of this section, such person |
| 118 | may recover any amounts due the person, including accrued |
| 119 | interest, plus attorney's fees and court costs as provided in |
| 120 | paragraphs (c) and (d). |
| 121 | (c)1. In any civil action brought pursuant to this |
| 122 | subsection, the prevailing party, after judgment in the trial |
| 123 | court and after exhausting all appeals, if any, shall receive |
| 124 | his or her attorney's fees and costs from the nonprevailing |
| 125 | party. |
| 126 | 2. If the provider is the prevailing party, such fees |
| 127 | shall not exceed three times the amount in controversy or |
| 128 | $10,000, whichever is greater. |
| 129 | 3. If the health insurer is the prevailing party on any |
| 130 | claim or defense for which the court finds that the insured or |
| 131 | the insured's assignee knew or should have known that the claim |
| 132 | or defense was not supported by the material facts necessary to |
| 133 | establish the claim or defense, or would not be supported by the |
| 134 | application of then-existing law as to those material facts, |
| 135 | such fees shall not exceed two times the amount in controversy |
| 136 | or $5,000, whichever is greater. |
| 137 | (d)1. In any civil action brought by a health insurer |
| 138 | pursuant to this subsection, the prevailing party, after |
| 139 | judgment in the trial court and after exhausting all appeals, if |
| 140 | any, shall receive his or her attorney's fees and costs from the |
| 141 | nonprevailing party. |
| 142 | 2. If the health insurer is the prevailing party on any |
| 143 | claim or defense for which the court finds that the insured or |
| 144 | the insured's assignee knew or should have known that the claim |
| 145 | or defense was not supported by the material facts necessary to |
| 146 | establish the claim or defense, or would not be supported by the |
| 147 | application of then-existing law as to those material facts, |
| 148 | such fees shall not exceed two times the amount in controversy |
| 149 | or $5,000, whichever is greater. |
| 150 | 3. If the insured or the insured's assignee is the |
| 151 | prevailing party, such fees shall not exceed three times the |
| 152 | amount in controversy or $10,000, whichever is greater. |
| 153 | (e) The attorney for the prevailing party shall submit to |
| 154 | the trial judge who presided over the civil case a sworn |
| 155 | affidavit of his or her time spent on the case and his or her |
| 156 | costs incurred for all the motions, hearings, and appeals. |
| 157 | (f) Any award of attorney's fees or court costs shall |
| 158 | become a part of the judgment and subject to execution as |
| 159 | provided by law. |
| 160 | (g) This subsection shall apply in any proceeding in which |
| 161 | the provider alleges that the health insurer has failed to |
| 162 | comply with its contractual obligations. |
| 163 | Section 2. Subsection (16) of section 641.19, Florida |
| 164 | Statutes, is amended to read: |
| 165 | 641.19 Definitions.--As used in this part, the term: |
| 166 | (16) "Schedule of reimbursements" means a schedule of fees |
| 167 | to be paid by a health maintenance organization to a physician |
| 168 | provider for reimbursement for specific services pursuant to the |
| 169 | terms of a contract. The physician provider's net reimbursement |
| 170 | may vary after consideration of other factors, including, but |
| 171 | not limited to, bundling codes together into another code, |
| 172 | modifiers used, and member cost-sharing responsibility, as long |
| 173 | as these factors are disclosed and included in the terms of the |
| 174 | contract between the health maintenance organization and |
| 175 | provider. The reimbursement schedule may be stated as: |
| 176 | (a) A percentage of the current Medicare fee schedule and |
| 177 | rules for specific relative-value services; |
| 178 | (b) A listing of the reimbursements to be paid by Current |
| 179 | Procedural Terminology codes for physicians that pertain to each |
| 180 | physician's practice; or |
| 181 | (c) Any other method agreed upon by the parties. |
| 182 |
|
| 183 | Specific nonrelative-value services shall be stated separately |
| 184 | from relative-value services, and reimbursement for unclassified |
| 185 | services shall be on a reasonable basis. |
| 186 | Section 3. Subsection (41) is added to section 641.31, |
| 187 | Florida Statutes, to read: |
| 188 | 641.31 Health maintenance contracts.-- |
| 189 | (41)(a) A health maintenance organization contract may not |
| 190 | prohibit or restrict a subscriber from assigning plan benefits |
| 191 | to physicians not under contract with the organization for |
| 192 | covered health care services rendered by the physician to the |
| 193 | subscriber. |
| 194 | (b) Any assignment by a subscriber of plan benefits that |
| 195 | designates that the subscriber has been accepted by a physician |
| 196 | not under contract with the organization must be recognized by |
| 197 | the organization and paid pursuant to s. 641.3155. |
| 198 | (c) Except for physicians providing services pursuant to |
| 199 | s. 641.513, any physician who accepts an assignment pursuant to |
| 200 | this subsection agrees, by submitting the claim to the health |
| 201 | maintenance organization, to accept the amount paid by the |
| 202 | health maintenance organization as payment in full for the |
| 203 | health care services provided and to not collect any balance |
| 204 | from the subscriber. |
| 205 | Section 4. Subsections (1) and (2) of section 641.315, |
| 206 | Florida Statutes, are amended to read: |
| 207 | 641.315 Provider contracts.-- |
| 208 | (1) Each contract between a health maintenance |
| 209 | organization and a provider of health care services must be in |
| 210 | writing and must contain a provision that, except as otherwise |
| 211 | provided, the subscriber is not liable to the provider for any |
| 212 | services for which the health maintenance organization is liable |
| 213 | as specified in s. 641.3154. |
| 214 | (2)(a) Each contract between a health maintenance |
| 215 | organization and a provider of health care services For all |
| 216 | provider contracts executed after October 1, 1991, and within |
| 217 | 180 days after October 1, 1991, for contracts in existence as of |
| 218 | October 1, 1991: |
| 219 | 1. The contracts must provide that require the provider |
| 220 | may terminate the contract, without cause, by giving 90 to give |
| 221 | 60 days' advance written notice to the health maintenance |
| 222 | organization and the office. before canceling the contract with |
| 223 | the health maintenance organization for any reason; and |
| 224 | 2. The contract must also provide that nonpayment for |
| 225 | goods or services rendered by the provider to the health |
| 226 | maintenance organization is not a valid reason for avoiding the |
| 227 | 90-day 60-day advance notice of cancellation. |
| 228 | (b) Each contract between a health maintenance |
| 229 | organization and a provider of health care services All provider |
| 230 | contracts must contain a provision providing provide that the |
| 231 | health maintenance organization may terminate the contract, |
| 232 | without cause, by giving 90 will provide 60 days' advance |
| 233 | written notice to the provider and the office before canceling, |
| 234 | without cause, the contract with the provider, except in a case |
| 235 | in which a patient's health is subject to imminent danger or a |
| 236 | physician's ability to practice medicine is effectively impaired |
| 237 | by an action by the Board of Medicine or other governmental |
| 238 | agency. |
| 239 | Section 5. Subsection (5) of section 641.3155, Florida |
| 240 | Statutes, is amended, and subsection (16) is added to said |
| 241 | section, to read: |
| 242 | 641.3155 Prompt payment of claims.-- |
| 243 | (5) If a health maintenance organization determines that |
| 244 | it has made an overpayment to a provider for services rendered |
| 245 | to a subscriber, the health maintenance organization must make a |
| 246 | claim for such overpayment to the provider's designated |
| 247 | location. The health maintenance organization may not demand |
| 248 | repayment from the provider in any instance in which the |
| 249 | overpayment is attributable to error of the health maintenance |
| 250 | organization. A health maintenance organization that makes a |
| 251 | claim for overpayment to a provider under this section shall |
| 252 | give the provider a written or electronic statement specifying |
| 253 | the basis for the retroactive denial or payment adjustment. The |
| 254 | health maintenance organization must identify the claim or |
| 255 | claims, or overpayment claim portion thereof, for which a claim |
| 256 | for overpayment is submitted. |
| 257 | (a) If an overpayment determination is the result of |
| 258 | retroactive review or audit of coverage decisions or payment |
| 259 | levels not related to fraud, a health maintenance organization |
| 260 | shall adhere to the following procedures: |
| 261 | 1. All claims for overpayment must be submitted to a |
| 262 | provider within 12 30 months after the health maintenance |
| 263 | organization's payment of the claim. A provider must pay, deny, |
| 264 | or contest the health maintenance organization's claim for |
| 265 | overpayment within 40 days after the receipt of the claim. All |
| 266 | contested claims for overpayment must be paid or denied within |
| 267 | 120 days after receipt of the claim. Failure to pay or deny |
| 268 | overpayment and claim within 140 days after receipt creates an |
| 269 | uncontestable obligation to pay the claim. |
| 270 | 2. A provider that denies or contests a health maintenance |
| 271 | organization's claim for overpayment or any portion of a claim |
| 272 | shall notify the organization, in writing, within 35 days after |
| 273 | the provider receives the claim that the claim for overpayment |
| 274 | is contested or denied. The notice that the claim for |
| 275 | overpayment is denied or contested must identify the contested |
| 276 | portion of the claim and the specific reason for contesting or |
| 277 | denying the claim and, if contested, must include a request for |
| 278 | additional information. If the organization submits additional |
| 279 | information, the organization must, within 35 days after receipt |
| 280 | of the request, mail or electronically transfer the information |
| 281 | to the provider. The provider shall pay or deny the claim for |
| 282 | overpayment within 45 days after receipt of the information. The |
| 283 | notice is considered made on the date the notice is mailed or |
| 284 | electronically transferred by the provider. |
| 285 | 3. The health maintenance organization may not reduce |
| 286 | payment to the provider for other services unless the provider |
| 287 | agrees to the reduction in writing or fails to respond to the |
| 288 | health maintenance organization's overpayment claim as required |
| 289 | by this paragraph. |
| 290 | 4. Payment of an overpayment claim is considered made on |
| 291 | the date the payment was mailed or electronically transferred. |
| 292 | An overdue payment of a claim bears simple interest at the rate |
| 293 | of 12 percent per year. Interest on an overdue payment for a |
| 294 | claim for an overpayment payment begins to accrue when the claim |
| 295 | should have been paid, denied, or contested. |
| 296 | (b) A claim for overpayment shall not be permitted beyond |
| 297 | 12 30 months after the health maintenance organization's payment |
| 298 | of a claim, except that claims for overpayment may be sought |
| 299 | beyond that time from providers convicted of fraud pursuant to |
| 300 | s. 817.234. |
| 301 | (16)(a) Without regard to any other remedy or relief to |
| 302 | which a person is entitled, or obligated to under contract, |
| 303 | anyone aggrieved by a violation of this section, s. 641.3156, or |
| 304 | s. 641.513 may bring an action for damages or to obtain a |
| 305 | declaratory judgment that an act or practice violates this |
| 306 | section, s. 641.3156, or s. 641.513 and to enjoin a person who |
| 307 | has violated, is violating, or is otherwise likely to violate |
| 308 | this section. |
| 309 | (b) In any action brought by a person who has suffered |
| 310 | damages as a result of a violation of this section, s. 641.3156, |
| 311 | or s. 641.513, such person may recover any amounts due the |
| 312 | person, including accrued interest, plus attorney's fees and |
| 313 | court costs as provided in paragraphs (c) and (d). |
| 314 | (c)1. In any civil action brought pursuant to this |
| 315 | subsection, the prevailing party, after judgment in the trial |
| 316 | court and after exhausting all appeals, if any, shall receive |
| 317 | his or her attorney's fees and costs from the nonprevailing |
| 318 | party. |
| 319 | 2. If the provider is the prevailing party, such fees |
| 320 | shall not exceed three times the amount in controversy or |
| 321 | $10,000, whichever is greater. |
| 322 | 3. If the health maintenance organization is the |
| 323 | prevailing party on any claim or defense for which the court |
| 324 | finds that the provider knew or should have known that the claim |
| 325 | or defense was not supported by the material facts necessary to |
| 326 | establish the claim or defense, or would not be supported by the |
| 327 | application of then-existing law as to those material facts, |
| 328 | such fees shall not exceed two times the amount in controversy |
| 329 | or $5,000, whichever is greater. |
| 330 | (d)1. In any civil action brought by a health maintenance |
| 331 | organization pursuant to this subsection, the prevailing party, |
| 332 | after judgment in the trial court and after exhausting all |
| 333 | appeals, if any, shall receive his or her attorney's fees and |
| 334 | costs from the nonprevailing party. |
| 335 | 2. If the health maintenance organization is the |
| 336 | prevailing party on any claim or defense for which the court |
| 337 | finds that the provider knew or should have known that the claim |
| 338 | or defense was not supported by the material facts necessary to |
| 339 | establish the claim or defense, or would not be supported by the |
| 340 | application of then-existing law as to those material facts, |
| 341 | such fees shall not exceed two times the amount in controversy |
| 342 | or $5,000, whichever is greater. |
| 343 | 3. If the provider is the prevailing party, such fees |
| 344 | shall not exceed three times the amount in controversy or |
| 345 | $10,000, whichever is greater. |
| 346 | (e) The attorney for the prevailing party shall submit to |
| 347 | the trial judge who presided over the civil case a sworn |
| 348 | affidavit of his or her time spent on the case and his or her |
| 349 | costs incurred for all the motions, hearings, and appeals. |
| 350 | (f) Any award of attorney's fees or costs shall become a |
| 351 | part of the judgment and subject to execution as provided by |
| 352 | law. |
| 353 | (g) This subsection shall apply in any proceeding in which |
| 354 | the provider alleges that the health maintenance organization |
| 355 | has failed to comply with its contractual obligations. |
| 356 | Section 6. Subsection (2) of section 641.3156, Florida |
| 357 | Statutes, is amended to read: |
| 358 | 641.3156 Treatment authorization; payment of claims.-- |
| 359 | (2) A claim for treatment must be paid by a health |
| 360 | maintenance organization and may not be denied if a provider, |
| 361 | whether or not under contract with a health maintenance |
| 362 | organization, follows the health maintenance organization's |
| 363 | authorization procedures and receives authorization for a |
| 364 | covered service for an eligible subscriber, unless the provider |
| 365 | provided information to the health maintenance organization with |
| 366 | the willful intention to misinform the health maintenance |
| 367 | organization. Emergency services are subject to the provisions |
| 368 | of ss. 395.1041 and 401.45 and are not subject to the provisions |
| 369 | of this subsection. |
| 370 | Section 7. Subsection (5) of section 641.513, Florida |
| 371 | Statutes, is amended to read: |
| 372 | 641.513 Requirements for providing emergency services and |
| 373 | care.-- |
| 374 | (5) Reimbursement for services pursuant to this section by |
| 375 | a provider who does not have a contract with the health |
| 376 | maintenance organization, or provided to subscribers who are not |
| 377 | Medicaid recipients by a provider for whom no contract exists |
| 378 | between the provider and the health maintenance organization, |
| 379 | shall be the lesser of: |
| 380 | (a) The provider's charges; |
| 381 | (b) The usual and customary provider charges for similar |
| 382 | services in the community where the services were provided. For |
| 383 | physicians only, the usual and customary charge shall be the |
| 384 | average gross charge for that service in the county where the |
| 385 | service is provided; or |
| 386 | (c) The charge mutually agreed to by the health |
| 387 | maintenance organization and the provider within 30 60 days |
| 388 | after of the submittal of the claim. |
| 389 |
|
| 390 | Such reimbursement shall be net of any applicable copayment |
| 391 | authorized pursuant to subsection (4). |
| 392 | Section 8. Subsection (5) of section 641.513, Florida |
| 393 | Statutes, as created by section 9 of chapter 96-223, Laws of |
| 394 | Florida, is amended to read: |
| 395 | 641.513 Requirements for providing emergency services and |
| 396 | care.-- |
| 397 | (5) Reimbursement for services pursuant to under this |
| 398 | section by a provider who does not have a contract with the |
| 399 | health maintenance organization, or provided to subscribers who |
| 400 | are not Medicaid recipients by a provider for whom no contract |
| 401 | exists between the provider and the health maintenance |
| 402 | organization, shall be the lesser of: |
| 403 | (a) The provider's charges; |
| 404 | (b) The usual and customary provider charges for similar |
| 405 | services in the community where the services were provided. For |
| 406 | physicians only, the usual and customary charge shall be the |
| 407 | average gross charge for that service in the county where the |
| 408 | service is provided; or |
| 409 | (c) The charge mutually agreed to by the health |
| 410 | maintenance organization and the provider within 30 60 days |
| 411 | after the submittal of the claim. |
| 412 |
|
| 413 | Such reimbursement shall be net of any applicable copayment |
| 414 | authorized pursuant to subsection (4). |
| 415 | Section 9. This act shall take effect October 1, 2005. |