1 | A bill to be entitled |
2 | An act relating to health care price disclosure; amending |
3 | s. 395.301, F.S.; requiring certain licensed facilities to |
4 | provide prospective patients certain information relating |
5 | to billing and collection policies; requiring notice of |
6 | certain interest charged and its rate and of the right to |
7 | appeal charges; requiring facilities to provide certain |
8 | information relating to alternative treatments; |
9 | prohibiting facilities from requiring a patient to sign a |
10 | form requiring certain payments or waiving right to |
11 | appeal; providing circumstances in which additional |
12 | itemized charges may be imposed; requiring provision of |
13 | certain records to a designee of the patient within a |
14 | specified period of time, under certain circumstances; |
15 | requiring facilities to establish an appeal methodology; |
16 | requiring facilities to provide public Internet access to |
17 | certain information; providing an effective date. |
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19 | Be It Enacted by the Legislature of the State of Florida: |
20 |
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21 | Section 1. Section 395.301, Florida Statutes, is amended |
22 | to read: |
23 | 395.301 Itemized patient bill; form and content prescribed |
24 | by the agency.-- |
25 | (1) A licensed facility not operated by the state shall |
26 | notify each patient prior to during admission and at discharge |
27 | of his or her right to receive an itemized bill and a copy of |
28 | the facility's billing and collection policies upon request. |
29 | Within 7 days following the patient's discharge or release from |
30 | a licensed facility not operated by the state, the licensed |
31 | facility providing the service shall, upon request, submit to |
32 | the patient, or to the patient's survivor or legal guardian as |
33 | may be appropriate, an itemized statement detailing in language |
34 | comprehensible to an ordinary layperson the specific nature of |
35 | charges or expenses incurred by the patient, which in the |
36 | initial billing shall contain a statement of specific services |
37 | received and expenses incurred for such items of service, |
38 | enumerating in detail the constituent components of the services |
39 | received within each department of the licensed facility and |
40 | including unit price data on rates charged by the licensed |
41 | facility, as prescribed by the agency. |
42 | (2)(a) Each such statement submitted pursuant to this |
43 | section: |
44 | 1. May not include charges of hospital-based physicians if |
45 | billed separately. |
46 | 2. May not include any generalized category of expenses |
47 | such as "other" or "miscellaneous" or similar categories. |
48 | 3. Shall list drugs by brand or generic name and not refer |
49 | to drug code numbers when referring to drugs of any sort. |
50 | 4. Shall specifically identify therapy treatment as to the |
51 | date, type, and length of treatment when therapy treatment is a |
52 | part of the statement. |
53 | 5. Shall conspicuously display a notice of the right of a |
54 | patient or designee to appeal any of the charges itemized in the |
55 | patient's bill, and whether interest will be charged on the |
56 | amount not covered by a third-party payor, and the interest rate |
57 | charged, if applicable. |
58 | (b) Any person receiving a statement pursuant to this |
59 | section shall be fully and accurately informed as to each charge |
60 | and service provided by the institution preparing the statement. |
61 | (3) On each itemized statement submitted pursuant to |
62 | subsection (1) there shall appear the words "A FOR-PROFIT (or |
63 | NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL |
64 | CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially |
65 | similar words sufficient to identify clearly and plainly the |
66 | ownership status of the licensed facility. Each itemized |
67 | statement must prominently display the phone number of the |
68 | medical facility's patient liaison who is responsible for |
69 | expediting the resolution of any billing dispute between the |
70 | patient, or his or her representative, and the billing |
71 | department. |
72 | (4) An itemized bill shall be provided once to the |
73 | patient's physician at the physician's request, at no charge. |
74 | (5) In any billing for services subsequent to the initial |
75 | billing for such services, the patient, or the patient's |
76 | survivor or legal guardian, may elect, at his or her option, to |
77 | receive a copy of the detailed statement of specific services |
78 | received and expenses incurred for each such item of service as |
79 | provided in subsection (1). |
80 | (6) No physician, dentist, podiatric physician, or |
81 | licensed facility may add to the price charged by any third |
82 | party except for a service or handling charge representing a |
83 | cost actually incurred as an item of expense; however, the |
84 | physician, dentist, podiatric physician, or licensed facility is |
85 | entitled to fair compensation for all professional services |
86 | rendered. The amount of the service or handling charge, if any, |
87 | shall be set forth clearly in the bill to the patient. |
88 | (7) Each licensed facility not operated by the state shall |
89 | provide, prior to provision of any nonemergency medical |
90 | services, a written good faith estimate of reasonably |
91 | anticipated charges for the facility to treat the patient's |
92 | condition upon written request of a prospective patient. A |
93 | licensed facility shall also provide information relating to |
94 | alternative treatments for the medical condition, including, but |
95 | not limited to, outpatient services or drug therapies, that the |
96 | patient may want to discuss with his or her physician. The |
97 | estimate shall be provided to the prospective patient within 7 |
98 | business days after the receipt of the request. The estimate may |
99 | be the average charges for that diagnosis related group or the |
100 | average charges for that procedure. Upon request, The facility |
101 | shall notify the patient of any revision to the good faith |
102 | estimate. Such estimate shall not preclude the actual charges |
103 | from exceeding the estimate. The facility shall place a notice |
104 | in the reception area that such information is available. |
105 | Failure to provide the estimate within the provisions |
106 | established pursuant to this section shall result in a fine of |
107 | $500 for each instance of the facility's failure to provide the |
108 | requested information. |
109 | (8)(a) A licensed facility shall not, as a condition of |
110 | admission or the provision of service, require a patient to sign |
111 | any form that requires the patient to make an unspecified or |
112 | unlimited financial payment to the facility or to waive the |
113 | patient's right to appeal charges billed. |
114 | (b) In the event of any unanticipated complications, a |
115 | licensed facility may charge the patient for additional |
116 | treatment, services, or supplies rendered in connection with the |
117 | complication and such charges must be itemized on the patient's |
118 | bill. |
119 | (9)(8) A licensed facility shall make available to a |
120 | patient or designee all records necessary for verification of |
121 | the accuracy of the patient's bill within 30 business days after |
122 | the request for such records. The verification information must |
123 | be made available in the facility's offices. Such records shall |
124 | be available to the patient or designee prior to and after |
125 | payment of the bill or claim. The facility may not charge the |
126 | patient or designee for making such verification records |
127 | available; however, the facility may charge its usual fee for |
128 | providing copies of records as specified in s. 395.3025. |
129 | (10)(9) Each licensed facility shall establish a method |
130 | for the patient to appeal any charge on the patient's bill. Each |
131 | facility shall establish a method for reviewing and responding |
132 | to an appeal submitted by a patient questions from patients |
133 | concerning the patient's itemized bill that includes:. |
134 | (a) Review by an individual who was not involved in the |
135 | initial billing. |
136 | (b) A written decision with a clear explanation of the |
137 | grounds for the decision which shall be provided to the patient |
138 | who made the appeal Such response shall be provided within 30 |
139 | days after the date an appeal a question is received. If the |
140 | patient is not satisfied with the decision response, the |
141 | facility must provide the patient with the address of the agency |
142 | to which the issue may be sent for review. |
143 | (11)(10) Each licensed facility shall make available on |
144 | its Internet website a link to the performance outcome and |
145 | financial data that is published by the Agency for Health Care |
146 | Administration pursuant to s. 408.05(3)(l) and a copy of the |
147 | facility's billing and collection policies. The facility shall |
148 | place a notice in the reception area indicating that the |
149 | information is available electronically and the facility's |
150 | Internet website address. |
151 | Section 2. This act shall take effect July 1, 2005. |