| 1 | A bill to be entitled |
| 2 | An act relating to health care price disclosure; amending |
| 3 | s. 395.301, F.S.; requiring certain licensed facilities to |
| 4 | provide prospective patients certain information relating |
| 5 | to billing and collection policies; requiring notice of |
| 6 | certain interest charged and its rate and of the right to |
| 7 | appeal charges; requiring facilities to provide certain |
| 8 | information relating to alternative treatments; |
| 9 | prohibiting facilities from requiring a patient to sign a |
| 10 | form requiring certain payments or waiving right to |
| 11 | appeal; providing circumstances in which additional |
| 12 | itemized charges may be imposed; requiring provision of |
| 13 | certain records to a designee of the patient within a |
| 14 | specified period of time, under certain circumstances; |
| 15 | requiring facilities to establish an appeal methodology; |
| 16 | requiring facilities to provide public Internet access to |
| 17 | certain information; providing an effective date. |
| 18 |
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| 19 | Be It Enacted by the Legislature of the State of Florida: |
| 20 |
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| 21 | Section 1. Section 395.301, Florida Statutes, is amended |
| 22 | to read: |
| 23 | 395.301 Itemized patient bill; form and content prescribed |
| 24 | by the agency.-- |
| 25 | (1) A licensed facility not operated by the state shall |
| 26 | notify each patient prior to during admission and at discharge |
| 27 | of his or her right to receive an itemized bill and a copy of |
| 28 | the facility's billing and collection policies upon request. |
| 29 | Within 7 days following the patient's discharge or release from |
| 30 | a licensed facility not operated by the state, the licensed |
| 31 | facility providing the service shall, upon request, submit to |
| 32 | the patient, or to the patient's survivor or legal guardian as |
| 33 | may be appropriate, an itemized statement detailing in language |
| 34 | comprehensible to an ordinary layperson the specific nature of |
| 35 | charges or expenses incurred by the patient, which in the |
| 36 | initial billing shall contain a statement of specific services |
| 37 | received and expenses incurred for such items of service, |
| 38 | enumerating in detail the constituent components of the services |
| 39 | received within each department of the licensed facility and |
| 40 | including unit price data on rates charged by the licensed |
| 41 | facility, as prescribed by the agency. |
| 42 | (2)(a) Each such statement submitted pursuant to this |
| 43 | section: |
| 44 | 1. May not include charges of hospital-based physicians if |
| 45 | billed separately. |
| 46 | 2. May not include any generalized category of expenses |
| 47 | such as "other" or "miscellaneous" or similar categories. |
| 48 | 3. Shall list drugs by brand or generic name and not refer |
| 49 | to drug code numbers when referring to drugs of any sort. |
| 50 | 4. Shall specifically identify therapy treatment as to the |
| 51 | date, type, and length of treatment when therapy treatment is a |
| 52 | part of the statement. |
| 53 | 5. Shall conspicuously display a notice of the right of a |
| 54 | patient or designee to appeal any of the charges itemized in the |
| 55 | patient's bill, and whether interest will be charged on the |
| 56 | amount not covered by a third-party payor, and the interest rate |
| 57 | charged, if applicable. |
| 58 | (b) Any person receiving a statement pursuant to this |
| 59 | section shall be fully and accurately informed as to each charge |
| 60 | and service provided by the institution preparing the statement. |
| 61 | (3) On each itemized statement submitted pursuant to |
| 62 | subsection (1) there shall appear the words "A FOR-PROFIT (or |
| 63 | NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL |
| 64 | CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially |
| 65 | similar words sufficient to identify clearly and plainly the |
| 66 | ownership status of the licensed facility. Each itemized |
| 67 | statement must prominently display the phone number of the |
| 68 | medical facility's patient liaison who is responsible for |
| 69 | expediting the resolution of any billing dispute between the |
| 70 | patient, or his or her representative, and the billing |
| 71 | department. |
| 72 | (4) An itemized bill shall be provided once to the |
| 73 | patient's physician at the physician's request, at no charge. |
| 74 | (5) In any billing for services subsequent to the initial |
| 75 | billing for such services, the patient, or the patient's |
| 76 | survivor or legal guardian, may elect, at his or her option, to |
| 77 | receive a copy of the detailed statement of specific services |
| 78 | received and expenses incurred for each such item of service as |
| 79 | provided in subsection (1). |
| 80 | (6) No physician, dentist, podiatric physician, or |
| 81 | licensed facility may add to the price charged by any third |
| 82 | party except for a service or handling charge representing a |
| 83 | cost actually incurred as an item of expense; however, the |
| 84 | physician, dentist, podiatric physician, or licensed facility is |
| 85 | entitled to fair compensation for all professional services |
| 86 | rendered. The amount of the service or handling charge, if any, |
| 87 | shall be set forth clearly in the bill to the patient. |
| 88 | (7) Each licensed facility not operated by the state shall |
| 89 | provide, prior to provision of any nonemergency medical |
| 90 | services, a written good faith estimate of reasonably |
| 91 | anticipated charges for the facility to treat the patient's |
| 92 | condition upon written request of a prospective patient. A |
| 93 | licensed facility shall also provide information relating to |
| 94 | alternative treatments for the medical condition, including, but |
| 95 | not limited to, outpatient services or drug therapies, that the |
| 96 | patient may want to discuss with his or her physician. The |
| 97 | estimate shall be provided to the prospective patient within 7 |
| 98 | business days after the receipt of the request. The estimate may |
| 99 | be the average charges for that diagnosis related group or the |
| 100 | average charges for that procedure. Upon request, The facility |
| 101 | shall notify the patient of any revision to the good faith |
| 102 | estimate. Such estimate shall not preclude the actual charges |
| 103 | from exceeding the estimate. The facility shall place a notice |
| 104 | in the reception area that such information is available. |
| 105 | Failure to provide the estimate within the provisions |
| 106 | established pursuant to this section shall result in a fine of |
| 107 | $500 for each instance of the facility's failure to provide the |
| 108 | requested information. |
| 109 | (8)(a) A licensed facility shall not, as a condition of |
| 110 | admission or the provision of service, require a patient to sign |
| 111 | any form that requires the patient to make an unspecified or |
| 112 | unlimited financial payment to the facility or to waive the |
| 113 | patient's right to appeal charges billed. |
| 114 | (b) In the event of any unanticipated complications, a |
| 115 | licensed facility may charge the patient for additional |
| 116 | treatment, services, or supplies rendered in connection with the |
| 117 | complication and such charges must be itemized on the patient's |
| 118 | bill. |
| 119 | (9)(8) A licensed facility shall make available to a |
| 120 | patient or designee all records necessary for verification of |
| 121 | the accuracy of the patient's bill within 30 business days after |
| 122 | the request for such records. The verification information must |
| 123 | be made available in the facility's offices. Such records shall |
| 124 | be available to the patient or designee prior to and after |
| 125 | payment of the bill or claim. The facility may not charge the |
| 126 | patient or designee for making such verification records |
| 127 | available; however, the facility may charge its usual fee for |
| 128 | providing copies of records as specified in s. 395.3025. |
| 129 | (10)(9) Each licensed facility shall establish a method |
| 130 | for the patient to appeal any charge on the patient's bill. Each |
| 131 | facility shall establish a method for reviewing and responding |
| 132 | to an appeal submitted by a patient questions from patients |
| 133 | concerning the patient's itemized bill that includes:. |
| 134 | (a) Review by an individual who was not involved in the |
| 135 | initial billing. |
| 136 | (b) A written decision with a clear explanation of the |
| 137 | grounds for the decision which shall be provided to the patient |
| 138 | who made the appeal Such response shall be provided within 30 |
| 139 | days after the date an appeal a question is received. If the |
| 140 | patient is not satisfied with the decision response, the |
| 141 | facility must provide the patient with the address of the agency |
| 142 | to which the issue may be sent for review. |
| 143 | (11)(10) Each licensed facility shall make available on |
| 144 | its Internet website a link to the performance outcome and |
| 145 | financial data that is published by the Agency for Health Care |
| 146 | Administration pursuant to s. 408.05(3)(l) and a copy of the |
| 147 | facility's billing and collection policies. The facility shall |
| 148 | place a notice in the reception area indicating that the |
| 149 | information is available electronically and the facility's |
| 150 | Internet website address. |
| 151 | Section 2. This act shall take effect July 1, 2005. |