HB 0697

1
A bill to be entitled
2An act relating to health care price disclosure; amending
3s. 395.301, F.S.; requiring certain licensed facilities to
4provide prospective patients certain information relating
5to billing and collection policies; requiring notice of
6certain interest charged and its rate and of the right to
7appeal charges; requiring facilities to provide certain
8information relating to alternative treatments;
9prohibiting facilities from requiring a patient to sign a
10form requiring certain payments or waiving right to
11appeal; providing circumstances in which additional
12itemized charges may be imposed; requiring provision of
13certain records to a designee of the patient within a
14specified period of time, under certain circumstances;
15requiring facilities to establish an appeal methodology;
16requiring facilities to provide public Internet access to
17certain information; providing an effective date.
18
19Be It Enacted by the Legislature of the State of Florida:
20
21     Section 1.  Section 395.301, Florida Statutes, is amended
22to read:
23     395.301  Itemized patient bill; form and content prescribed
24by the agency.--
25     (1)  A licensed facility not operated by the state shall
26notify each patient prior to during admission and at discharge
27of his or her right to receive an itemized bill and a copy of
28the facility's billing and collection policies upon request.
29Within 7 days following the patient's discharge or release from
30a licensed facility not operated by the state, the licensed
31facility providing the service shall, upon request, submit to
32the patient, or to the patient's survivor or legal guardian as
33may be appropriate, an itemized statement detailing in language
34comprehensible to an ordinary layperson the specific nature of
35charges or expenses incurred by the patient, which in the
36initial billing shall contain a statement of specific services
37received and expenses incurred for such items of service,
38enumerating in detail the constituent components of the services
39received within each department of the licensed facility and
40including unit price data on rates charged by the licensed
41facility, as prescribed by the agency.
42     (2)(a)  Each such statement submitted pursuant to this
43section:
44     1.  May not include charges of hospital-based physicians if
45billed separately.
46     2.  May not include any generalized category of expenses
47such as "other" or "miscellaneous" or similar categories.
48     3.  Shall list drugs by brand or generic name and not refer
49to drug code numbers when referring to drugs of any sort.
50     4.  Shall specifically identify therapy treatment as to the
51date, type, and length of treatment when therapy treatment is a
52part of the statement.
53     5.  Shall conspicuously display a notice of the right of a
54patient or designee to appeal any of the charges itemized in the
55patient's bill, and whether interest will be charged on the
56amount not covered by a third-party payor, and the interest rate
57charged, if applicable.
58     (b)  Any person receiving a statement pursuant to this
59section shall be fully and accurately informed as to each charge
60and service provided by the institution preparing the statement.
61     (3)  On each itemized statement submitted pursuant to
62subsection (1) there shall appear the words "A FOR-PROFIT (or
63NOT-FOR-PROFIT or PUBLIC) HOSPITAL (or AMBULATORY SURGICAL
64CENTER) LICENSED BY THE STATE OF FLORIDA" or substantially
65similar words sufficient to identify clearly and plainly the
66ownership status of the licensed facility. Each itemized
67statement must prominently display the phone number of the
68medical facility's patient liaison who is responsible for
69expediting the resolution of any billing dispute between the
70patient, or his or her representative, and the billing
71department.
72     (4)  An itemized bill shall be provided once to the
73patient's physician at the physician's request, at no charge.
74     (5)  In any billing for services subsequent to the initial
75billing for such services, the patient, or the patient's
76survivor or legal guardian, may elect, at his or her option, to
77receive a copy of the detailed statement of specific services
78received and expenses incurred for each such item of service as
79provided in subsection (1).
80     (6)  No physician, dentist, podiatric physician, or
81licensed facility may add to the price charged by any third
82party except for a service or handling charge representing a
83cost actually incurred as an item of expense; however, the
84physician, dentist, podiatric physician, or licensed facility is
85entitled to fair compensation for all professional services
86rendered. The amount of the service or handling charge, if any,
87shall be set forth clearly in the bill to the patient.
88     (7)  Each licensed facility not operated by the state shall
89provide, prior to provision of any nonemergency medical
90services, a written good faith estimate of reasonably
91anticipated charges for the facility to treat the patient's
92condition upon written request of a prospective patient. A
93licensed facility shall also provide information relating to
94alternative treatments for the medical condition, including, but
95not limited to, outpatient services or drug therapies, that the
96patient may want to discuss with his or her physician. The
97estimate shall be provided to the prospective patient within 7
98business days after the receipt of the request. The estimate may
99be the average charges for that diagnosis related group or the
100average charges for that procedure. Upon request, The facility
101shall notify the patient of any revision to the good faith
102estimate. Such estimate shall not preclude the actual charges
103from exceeding the estimate. The facility shall place a notice
104in the reception area that such information is available.
105Failure to provide the estimate within the provisions
106established pursuant to this section shall result in a fine of
107$500 for each instance of the facility's failure to provide the
108requested information.
109     (8)(a)  A licensed facility shall not, as a condition of
110admission or the provision of service, require a patient to sign
111any form that requires the patient to make an unspecified or
112unlimited financial payment to the facility or to waive the
113patient's right to appeal charges billed.
114     (b)  In the event of any unanticipated complications, a
115licensed facility may charge the patient for additional
116treatment, services, or supplies rendered in connection with the
117complication and such charges must be itemized on the patient's
118bill.
119     (9)(8)  A licensed facility shall make available to a
120patient or designee all records necessary for verification of
121the accuracy of the patient's bill within 30 business days after
122the request for such records. The verification information must
123be made available in the facility's offices. Such records shall
124be available to the patient or designee prior to and after
125payment of the bill or claim. The facility may not charge the
126patient or designee for making such verification records
127available; however, the facility may charge its usual fee for
128providing copies of records as specified in s. 395.3025.
129     (10)(9)  Each licensed facility shall establish a method
130for the patient to appeal any charge on the patient's bill. Each
131facility shall establish a method for reviewing and responding
132to an appeal submitted by a patient questions from patients
133concerning the patient's itemized bill that includes:.
134     (a)  Review by an individual who was not involved in the
135initial billing.
136     (b)  A written decision with a clear explanation of the
137grounds for the decision which shall be provided to the patient
138who made the appeal Such response shall be provided within 30
139days after the date an appeal a question is received. If the
140patient is not satisfied with the decision response, the
141facility must provide the patient with the address of the agency
142to which the issue may be sent for review.
143     (11)(10)  Each licensed facility shall make available on
144its Internet website a link to the performance outcome and
145financial data that is published by the Agency for Health Care
146Administration pursuant to s. 408.05(3)(l) and a copy of the
147facility's billing and collection policies. The facility shall  
148place a notice in the reception area indicating that the
149information is available electronically and the facility's
150Internet website address.
151     Section 2.  This act shall take effect July 1, 2005.


CODING: Words stricken are deletions; words underlined are additions.