1 | Representative Waters offered the following: |
2 |
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3 | Amendment (with title amendment) |
4 | Remove lines 130-610 and insert: |
5 | other personal property commonly found in a home, personal |
6 | residence, storage facility, or other dwelling location, |
7 | including, but not limited to, household furniture. The term |
8 | property in a storehouse or warehouse facility that is owned or |
9 | rented by a shipper or shipper's agent, but does not include |
10 | freight or personal property moving to or from a factory, store, |
11 | or other place of business. |
12 | (8) "Household move" or "move" means the loading of |
13 | household goods into a vehicle, moving container, or other mode |
14 | of transportation or shipment; the transportation or shipment of |
15 | those household goods; and the unloading of those household |
16 | goods, when the transportation or shipment originates and |
17 | terminates at one of the following ultimate locations, |
18 | regardless of whether the mover temporarily stores the goods |
19 | while en route between the originating and terminating |
20 | locations: |
21 | (a) From one dwelling to another dwelling; |
22 | (b) From a dwelling to a storehouse or warehouse that is |
23 | owned or rented by the shipper or the shipper's agent; or |
24 | (c) From a storehouse or warehouse that is owned or rented |
25 | by the shipper or the shipper's agent to a dwelling. |
26 | (9)(8) "Mover" means a any person who, for compensation, |
27 | contracts for or engages in the loading, transportation or |
28 | shipment, or unloading of household goods as part of a household |
29 | move for compensation. The term does not include a postal, |
30 | courier, envelope, or package service that does not advertise |
31 | itself as a mover or moving service. |
32 | (10) "Moving broker" or "broker" means a person who, for |
33 | compensation, arranges for another person to load, transport or |
34 | ship, or unload household goods as part of a household move or |
35 | who, for compensation, refers a shipper to a mover by telephone, |
36 | postal or electronic mail, Internet website, or other means. |
37 | (11) "Moving container" means a receptacle holding at |
38 | least 225 cubic feet of volume which is used to transport or |
39 | ship household goods as part of a household move. |
40 | (12)(9) "Shipper" means a any person who uses the services |
41 | of a mover to transport or ship household goods as part of a |
42 | household move. |
43 | (13)(10) "Storage" means the warehousing of a the |
44 | shipper's goods while under the care, custody, and control of |
45 | the mover. |
46 | Section 3. Section 507.02, Florida Statutes, is amended to |
47 | read: |
48 | 507.02 Construction; intent; application.-- |
49 | (1) The provisions of This chapter act shall be construed |
50 | liberally to: |
51 | (a) Establish the law of this state governing the loading, |
52 | transportation or, shipment, unloading, and affiliated storage |
53 | of household goods as part of household moves. |
54 | (b) Address household moving practices in this state in a |
55 | manner that is not inconsistent with federal law governing |
56 | relating to consumer protection. |
57 | (2) The provisions of This chapter applies act shall apply |
58 | to the operations of any mover or moving broker engaged in the |
59 | intrastate transportation or shipment of household goods |
60 | originating in this state and terminating in this state., except |
61 | This chapter does act shall not apply be construed to include |
62 | shipments contracted by the United States, the state, or any |
63 | local government or political subdivision of the state. The |
64 | provisions of this act shall only apply to the transportation of |
65 | household goods originating in this state and terminating in |
66 | this state. |
67 | (3) It is the intent of This chapter is intended act to |
68 | secure the satisfaction and confidence of shippers and members |
69 | of the public when using a mover. |
70 | (4) Nothing in This chapter does not supersede act shall |
71 | be construed to remove the authority or jurisdiction of any |
72 | federal agency for with respect to goods or services regulated |
73 | or controlled under other provisions of law. |
74 | Section 4. Section 507.03, Florida Statutes, is amended to |
75 | read: |
76 | 507.03 Registration.-- |
77 | (1) Each mover and moving broker must shall annually |
78 | register with the department, providing its legal business and |
79 | trade name, mailing address, and business locations; the full |
80 | names, addresses, and telephone numbers of its owners or |
81 | corporate officers and directors and the Florida agent of the |
82 | corporation; a statement whether it is a domestic or foreign |
83 | corporation, its state and date of incorporation, its charter |
84 | number, and, if a foreign corporation, the date it registered |
85 | with the Department of State of Florida, and occupational |
86 | license where applicable; the date on which the a mover or |
87 | broker registered its fictitious name if the mover or broker is |
88 | operating under a fictitious or trade name; the name of all |
89 | other corporations, business entities, and trade names through |
90 | which each owner of the mover or broker operated, was known, or |
91 | did business as a mover or moving broker within the preceding 5 |
92 | years; and proof of the insurance or alternative coverages |
93 | coverage as required under s. 507.04 by this act. |
94 | (2) A certificate evidencing proof of registration shall |
95 | be issued by the department and must be prominently displayed in |
96 | the mover's or broker's primary place of business. |
97 | (3) Registration fees shall be $300 per year per mover or |
98 | moving broker. All amounts collected shall be deposited by the |
99 | Chief Financial Officer to the credit of the General Inspection |
100 | Trust Fund of the department for the sole purpose of |
101 | administration of this chapter act. |
102 | (4) Any mover or moving broker whose principal place of |
103 | business is located in a county or municipality that requires, |
104 | by local ordinance, a local license or registration to engage in |
105 | the business of moving and storage of household goods must shall |
106 | obtain the license or registration from the such county or |
107 | municipality. A mover or broker that obtains a such local |
108 | license or registration must shall also be required to pay the |
109 | state registration fee under subsection (3), and the department |
110 | shall issue the mover a state certificate of registration upon |
111 | submission of proof of the local license or registration by the |
112 | mover. |
113 | (5) Each contract of a mover or moving broker must include |
114 | the phrase "(NAME OF FIRM) is registered with the State of |
115 | Florida as a Mover or Moving Broker. Registration No. ...." |
116 | (6) Each advertisement of a mover or moving broker must |
117 | include the phrase "Fla. Mover Reg. No. ...." or "Fla. IM No. |
118 | ...." Each of the mover's vehicles must clearly and |
119 | conspicuously display a sign on the driver's side door which |
120 | includes at least one of these phrases in lettering of at least |
121 | 1.5 inches in height. |
122 | (7) A No registration is not shall be valid for any mover |
123 | or broker transacting business at any place other than that |
124 | designated in the mover's or broker's its application, unless |
125 | the department is first notified in writing before in advance of |
126 | any change of location. A registration issued under this chapter |
127 | is act shall not be assignable, and the mover or broker may |
128 | shall not be permitted to conduct business under more than one |
129 | name except as registered. A mover or broker desiring to change |
130 | its registered name or location or designated agent for service |
131 | of process at a time other than upon renewal of registration |
132 | must shall notify the department of the such change. |
133 | (8) The department may deny, or refuse to renew, or revoke |
134 | the registration of any mover or moving broker based upon a |
135 | determination that the mover or moving broker, or any of the |
136 | mover's or moving broker's its directors, officers, owners, or |
137 | general partners: |
138 | (a) Has failed to meet the requirements for registration |
139 | as provided in this chapter act; |
140 | (b) Has been convicted of a crime involving fraud, |
141 | dishonest dealing, or any other act of moral turpitude; |
142 | (c) Has not satisfied a civil fine or penalty arising out |
143 | of any administrative or enforcement action brought by any |
144 | governmental agency or private person based upon conduct |
145 | involving fraud, dishonest dealing, or any violation of this |
146 | chapter act; |
147 | (d) Has pending against him or her any criminal, |
148 | administrative, or enforcement proceedings in any jurisdiction, |
149 | based upon conduct involving fraud, dishonest dealing, or any |
150 | other act of moral turpitude; or |
151 | (e) Has had a judgment entered against him or her in any |
152 | action brought by the department or the Department of Legal |
153 | Affairs under pursuant to this chapter act or ss. 501.201- |
154 | 501.213, the Florida Deceptive and Unfair Trade Practices Act. |
155 | (9) Each mover and moving broker shall provide evidence of |
156 | the current and valid insurance or alternative coverages |
157 | required under coverage as described in s. 507.04. |
158 | Section 5. Section 507.04, Florida Statutes, is amended to |
159 | read: |
160 | (Substantial rewording of section. See |
161 | s. 507.04, F.S., for present text.) |
162 | 507.04 Required insurance coverages; liability |
163 | limitations; valuation coverage.-- |
164 | (1) LIABILITY INSURANCE.-- |
165 | (a)1. Except as provided in paragraph (b), each mover |
166 | operating in this state must maintain current and valid |
167 | liability insurance coverage of at least $10,000 per shipment |
168 | for the loss or damage of household goods resulting from the |
169 | negligence of the mover or its employees or agents. |
170 | 2. The mover must provide the department with evidence of |
171 | liability insurance coverage before the mover is registered with |
172 | the department under s. 507.03. All insurance coverage |
173 | maintained by a mover must remain in effect throughout the |
174 | mover's registration period. A mover's failure to maintain |
175 | insurance coverage in accordance with this paragraph constitutes |
176 | an immediate threat to the public health, safety, and welfare. |
177 | If a mover fails to maintain insurance coverage, the department |
178 | may immediately suspend the mover's registration or eligibility |
179 | for registration and the mover must immediately cease operating |
180 | as a mover in this state. In addition, and notwithstanding the |
181 | availability of any administrative relief pursuant to chapter |
182 | 120, the department may seek from the appropriate circuit court |
183 | an immediate injunction prohibiting the mover from operating in |
184 | this state until the mover complies with this paragraph, a civil |
185 | penalty not to exceed $5,000, and court costs. |
186 | (b) A mover that operates two or fewer vehicles, in lieu |
187 | of maintaining the liability insurance coverage required under |
188 | paragraph (a), may, and each moving broker must, maintain one of |
189 | the following alternative coverages: |
190 | 1. A performance bond in the amount of $25,000, for which |
191 | the surety of the bond must be a surety company authorized to |
192 | conduct business in this state; or |
193 | 2. A certificate of deposit in a Florida banking |
194 | institution in the amount of $25,000. |
195 |
|
196 | The original bond or certificate of deposit must be filed with |
197 | the department and must designate the department as the sole |
198 | beneficiary. The department must use the bond or certificate of |
199 | deposit exclusively for the payment of claims to consumers who |
200 | are injured by the fraud, misrepresentation, breach of contract, |
201 | misfeasance, malfeasance, or financial failure of the mover or |
202 | moving broker or by a violation of this chapter by the mover or |
203 | broker. Liability for these injuries may be determined in an |
204 | administrative proceeding of the department or through a civil |
205 | action in a court of competent jurisdiction. However, claims |
206 | against the bond or certificate of deposit must only be paid, in |
207 | amounts not to exceed the determined liability for these |
208 | injuries, by order of the department in an administrative |
209 | proceeding. The bond or certificate of deposit is subject to |
210 | successive claims, but the aggregate amount of these claims may |
211 | not exceed the amount of the bond or certificate of deposit. |
212 | (2) MOTOR VEHICLE INSURANCE.--Each mover operating in this |
213 | state must maintain current and valid motor vehicle insurance |
214 | coverage, including combined bodily injury and property damage |
215 | liability coverage in the following minimum amounts: |
216 | (a) Fifty thousand dollars per occurrence for a commercial |
217 | motor vehicle with a gross weight of less than 35,000 pounds. |
218 | (b) One hundred thousand dollars per occurrence for a |
219 | commercial motor vehicle with a gross weight of more than 35,000 |
220 | pounds, but less than 44,000 pounds. |
221 | (c) Three hundred thousand dollars per occurrence for a |
222 | commercial motor vehicle with a gross weight of 44,000 pounds or |
223 | more. |
224 | (3) INSURANCE COVERAGES.--The insurance coverages required |
225 | under paragraph (1)(a) and subsection (2) must be issued by an |
226 | insurance company or carrier licensed to transact business in |
227 | this state under the Florida Insurance Code as defined in s. |
228 | 624.01. The department shall require a mover to present a |
229 | certificate of insurance of the required coverages before |
230 | issuance or renewal of a registration certificate under s. |
231 | 507.03. The department shall be named as a certificateholder in |
232 | the certificate and must be notified at least 30 days before any |
233 | changes in insurance coverage. |
234 | (4) LIABILITY LIMITATIONS; VALUATION RATES.--A mover may |
235 | not limit its liability for the loss or damage of household |
236 | goods to a valuation rate that is less than 60 cents per pound |
237 | per article. A provision of a contract for moving services is |
238 | void if the provision limits a mover's liability to a valuation |
239 | rate that is less than this minimum rate. If a mover limits its |
240 | liability for a shipper's goods, the mover must disclose the |
241 | limitation, including the valuation rate, to the shipper in |
242 | writing at the time that the estimate and contract for services |
243 | is executed and before any moving or accessorial services are |
244 | provided. The disclosure must also inform the shipper of the |
245 | opportunity to purchase valuation coverage if the mover offers |
246 | that coverage under subsection (5). |
247 | (5) VALUATION COVERAGE.--A mover may offer valuation |
248 | coverage to compensate a shipper for the loss or damage of the |
249 | shipper's household goods that are lost or damaged during a |
250 | household move. If a mover offers valuation coverage, the |
251 | coverage must indemnify the shipper for at least the minimum |
252 | valuation rate required under subsection (4). The mover must |
253 | disclose the terms of the coverage to the shipper in writing at |
254 | the time that the estimate and contract for services is executed |
255 | and before any moving or accessorial services are provided. The |
256 | disclosure must inform the shipper of the cost of the valuation |
257 | coverage, the valuation rate of the coverage, and the |
258 | opportunity to reject the coverage. If valuation coverage |
259 | compensates a shipper for at least the minimum valuation rate |
260 | required under subsection (4), the coverage satisfies the |
261 | mover's liability for the minimum valuation rate. |
262 | Section 6. Section 507.05, Florida Statutes, is amended to |
263 | read: |
264 | 507.05 Estimates and contracts for service.--Before Prior |
265 | to providing any moving or accessorial services, a contract and |
266 | estimate must be provided to a prospective shipper in writing, |
267 | must be signed and dated by the shipper and the mover, and must |
268 | include: |
269 | (1) The name, telephone number, and physical address where |
270 | the mover's employees are available during normal business |
271 | hours. |
272 | (2) The date the contract or estimate is prepared and any |
273 | proposed date of the move. |
274 | (3) The name and address of the shipper, the addresses |
275 | where the articles items are to be picked up and delivered, and |
276 | a telephone number where the shipper may be reached. |
277 | (4) The name, telephone number, and physical address of |
278 | any location where the goods will be held pending further |
279 | transportation, including situations where the mover retains |
280 | possession of goods pending resolution of a fee dispute with the |
281 | shipper. |
282 | (5) An itemized breakdown and description and total of all |
283 | costs and services for loading, transportation or shipment, |
284 | unloading, and accessorial services to be provided during a |
285 | household move or storage of household goods. |
286 | (6) Acceptable forms of payment. A mover shall accept a |
287 | minimum of two of the three following forms of payment: |
288 | (a) Cash, cashier's check, money order, or traveler's |
289 | check; |
290 | (b) Valid personal check, showing upon its face the name |
291 | and address of the shipper or authorized representative; or |
292 | (c) Valid credit card, which shall include, but not be |
293 | limited to, Visa or MasterCard. |
294 |
|
295 | A mover must shall clearly and conspicuously disclose to the |
296 | shipper in the estimate and contract for services the forms of |
297 | payments the mover will accept, including the forms of payment |
298 | from those categories described in paragraphs (a)-(c). |
299 | Section 7. Section 507.06, Florida Statutes, is amended to |
300 | read: |
301 | 507.06 Delivery and storage of household goods.-- |
302 | (1) A mover must relinquish household goods to a shipper |
303 | and must place the goods inside a shipper's dwelling or, if |
304 | directed by the shipper, inside a storehouse or warehouse that |
305 | is owned or rented by the shipper or the shipper's agent, unless |
306 | the shipper has not tendered payment in the amount specified in |
307 | a written contract or estimate signed and dated by the shipper. |
308 | A mover may not refuse to relinquish prescription medicines and |
309 | goods for use by children, including children's furniture, |
310 | clothing, or toys, under any circumstances. |
311 | (2) A mover may not refuse to relinquish household goods |
312 | to a shipper or fail to place the goods inside a shipper's |
313 | dwelling or, if directed by the shipper, inside a storehouse or |
314 | warehouse that is owned or rented by the shipper or the |
315 | shipper's agent, based on the mover's refusal to accept an |
316 | acceptable form of payment. |
317 | (3) A mover that lawfully fails to relinquish a shipper's |
318 | household goods may place the goods in storage until payment is |
319 | tendered; however, the mover must notify the shipper of the |
320 | location where the goods are stored and the amount due within 5 |
321 | days after receipt of a written request for that information |
322 | from the shipper, which request must include the address where |
323 | the shipper may receive the notice. A mover may not require a |
324 | prospective shipper to waive any rights or requirements under |
325 | this section. |
326 | Section 8. Section 507.07, Florida Statutes, is amended to |
327 | read: |
328 | 507.07 Violations.--It is a violation of this chapter act |
329 | to: |
330 | (1) Conduct business as a mover or moving broker, or |
331 | advertise to engage in the business of moving or offering to |
332 | move, without first being registered annually with the |
333 | department. |
334 | (2) Knowingly make any false statement, representation, or |
335 | certification in any application, document, or record required |
336 | to be submitted or retained under this chapter act. |
337 | (3) Misrepresent or deceptively represent: |
338 | (a) The contract for services, bill of lading, or |
339 | inventory of household goods for the move estimated. |
340 | (b) The timeframe or schedule for delivery or storage of |
341 | household goods estimated. |
342 | (c) The price, size, nature, extent, qualities, or |
343 | characteristics of accessorial or moving services offered. |
344 | (d) The nature or extent of other goods, services, or |
345 | amenities offered. |
346 | (e) A shipper's rights, privileges, or benefits. |
347 | (4) Fail to honor and comply with all provisions of the |
348 | contract for services or bill of lading regarding the |
349 | purchaser's rights, benefits, and privileges thereunder. |
350 | (5) Withhold delivery of household goods or in any way |
351 | hold goods in storage against the expressed wishes of the |
352 | shipper if payment has been made as delineated in the estimate |
353 | or contract for services. |
354 | (6)(a) Include in any contract any provision purporting to |
355 | waive or limit any right or benefit provided to shippers under |
356 | this chapter act. |
357 | (b) Seek or solicit a such waiver or acceptance of |
358 | limitation from a shipper concerning rights or benefits provided |
359 | under this chapter act. |
360 | (c) Use a local mailing address, registration facility, |
361 | drop box, or answering service in the promotion, advertising, |
362 | solicitation, or sale of contracts, unless the mover's, and, if |
363 | applicable, the moving broker's, fixed business address is |
364 | clearly disclosed during any telephone solicitation and is |
365 | prominently and conspicuously disclosed on all solicitation |
366 | materials and on the contract. |
367 | (d) Commit Do any other act of which constitutes fraud, |
368 | misrepresentation, or failure to disclose a material fact. |
369 | (e) Refuse or fail, or for any of the mover's or broker's |
370 | principal officers to refuse or fail, after notice, to produce |
371 | any document or record or disclose any information required to |
372 | be produced or disclosed. |
373 | (f) Knowingly make a material false statement in response |
374 | to any request or investigation by the department, the |
375 | Department of Legal Affairs, or the state attorney. |
376 | Section 9. Section 507.08, Florida Statutes, is amended to |
377 | read: |
378 | 507.08 Deceptive and unfair trade practice.--Acts, |
379 | conduct, practices, omissions, failings, misrepresentations, or |
380 | nondisclosures committed in which constitute a violation of this |
381 | chapter are act also constitute a deceptive and unfair trade |
382 | practices under practice for the purpose of ss. 501.201-501.213, |
383 | the Florida Deceptive and Unfair Trade Practices Act, and |
384 | administrative rules adopted in accordance with the act |
385 | thereunder. |
386 | Section 10. Section 507.09, Florida Statutes, is amended |
387 | to read: |
388 | 507.09 Administrative remedies; penalties.-- |
389 | (1) The department may enter an order doing one or more of |
390 | the following if the department finds that a mover or moving |
391 | broker, or a person employed or contracted by a mover or broker, |
392 | has violated or is operating in violation of any of the |
393 | provisions of this chapter act or the rules or orders issued in |
394 | accordance with this chapter thereunder: |
395 | (a) Issuing a notice of noncompliance under pursuant to s. |
396 | 120.695. |
397 | (b) Imposing an administrative fine not to exceed $5,000 |
398 | for each act or omission. |
399 | (c) Directing that the person cease and desist specified |
400 | activities. |
401 | (d) Refusing to register or revoking or suspending a |
402 | registration. |
403 | (e) Placing the registrant on probation for a period of |
404 | time, subject to the such conditions specified by as the |
405 | department may specify. |
406 | (2) The administrative proceedings which could result in |
407 | the entry of an order imposing any of the penalties specified in |
408 | subsection (1) are governed by chapter 120. |
409 | (3) The department may has the authority to adopt rules |
410 | under ss. 120.536(1) and 120.54 pursuant to chapter 120 to |
411 | administer implement this chapter act. |
412 | Section 11. Section 507.10, Florida Statutes, is amended |
413 | to read: |
414 | 507.10 Civil penalties; remedies.-- |
415 | (1) The department may institute a civil action in a court |
416 | of competent jurisdiction to recover any penalties or damages |
417 | authorized allowed in this chapter act and for injunctive relief |
418 | to enforce compliance with this chapter act. |
419 | (2) The department may seek a civil penalty of up to |
420 | $5,000 for each violation of this chapter act. |
421 | (3) The department may seek restitution for and on behalf |
422 | of any shipper aggrieved or injured by a violation of this |
423 | chapter act. |
424 | (4) Any provision in a contract for services or bill of |
425 | lading from a mover or moving broker that purports to waive, |
426 | limit, restrict, or avoid any of the duties, obligations, or |
427 | prescriptions of the mover or broker, as provided in this |
428 | chapter act, is void and unenforceable and against public |
429 | policy. |
430 | (5) The remedies provided in this chapter act are in |
431 | addition to any other remedies available for the same conduct, |
432 | including those provided in local ordinances. |
433 | (6) Upon motion of the department in any action brought |
434 | under this chapter act, the court may make appropriate orders, |
435 | including appointment of a master or receiver or sequestration |
436 | of assets, to reimburse shippers found to have been damaged, to |
437 | carry out a consumer transaction in accordance with the |
438 | shipper's reasonable expectations, or to grant other appropriate |
439 | relief. |
440 | Section 12. Section 507.11, Florida Statutes, is amended |
441 | to read: |
442 | 507.11 Criminal penalties.-- |
443 | (1) The refusal of a mover or a mover's employee, agent, |
444 | or contractor to comply with an order from a law enforcement |
445 | officer to relinquish a shipper's household goods after the |
446 | officer determines that the shipper has tendered payment of the |
447 | amount of a written estimate or contract, or after the officer |
448 | determines that the mover did not produce a signed estimate or |
449 | contract upon which demand is being made for payment, is a |
450 | felony of the third degree, punishable as provided in s. |
451 | 775.082, s. 775.083, or s. 775.084. A mover's compliance with an |
452 | order from a law enforcement officer to relinquish goods to a |
453 | shipper is not a waiver or finding of fact regarding any right |
454 | to seek further payment from the shipper. |
455 | (2) Except as provided in subsection (1), any person or |
456 | business that violates this chapter act commits a misdemeanor of |
457 | the first degree, punishable as provided in s. 775.082 or s. |
458 | 775.083. |
459 | Section 13. Section 507.12, Florida Statutes, is amended |
460 | to read: |
461 | 507.12 General Inspection Trust Fund; payments.--Any |
462 | moneys recovered by the department as a penalty under this |
463 | chapter act shall be deposited in the General Inspection Trust |
464 | Fund. |
465 | Section 14. Section 507.13, Florida Statutes, is amended |
466 | to read: |
467 | 507.13 Local regulation.-- |
468 | (1) The provisions of This chapter does act are not |
469 | intended to preempt local ordinances or regulations of a county |
470 | or municipality which that regulate transactions relating to |
471 | movers of household goods or moving brokers. As provided in s. |
472 | 507.03(4), counties and municipalities may require, levy, or |
473 | collect any registration fee or tax or require the registration |
474 | or bonding in any manner of any mover or moving broker. |
475 | (2) The department may enter into a cooperative agreement |
476 | with any county or municipality which that provides for the |
477 | referral, investigation, and prosecution of consumer complaints |
478 | alleging violations of this chapter act. |
479 |
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480 | ================ T I T L E A M E N D M E N T ============= |
481 | Remove lines 69-72 and insert: |
482 | providing for the adoption of rules; |