| 1 | A bill to be entitled |
| 2 | An act relating to hospitals; providing a short title; |
| 3 | providing legislative findings; providing definitions; |
| 4 | providing that information concerning nursing care for |
| 5 | patients be made available to the public; providing for |
| 6 | staffing schedules and patterns; providing criteria for |
| 7 | staffing schedules of nursing personnel and a daily census |
| 8 | for patient-care units; requiring each hospital to make |
| 9 | staffing levels and schedules available to the public for |
| 10 | a certain period of time; requiring that records be made |
| 11 | available to the public upon request; requiring hospitals |
| 12 | to provide quarterly reports; requiring the Agency for |
| 13 | Health Care Administration to make certain information |
| 14 | regarding nursing personnel available to the public on its |
| 15 | Internet website; providing rights for hospital employees; |
| 16 | authorizing the agency to inspect and audit certain books |
| 17 | and records of a hospital; providing a penalty for a |
| 18 | hospital that refuses to file a report, fails to timely |
| 19 | file a report, files a false report, files an incomplete |
| 20 | report, or fails to produce certain requested documents or |
| 21 | records to the agency; authorizing the agency to grant an |
| 22 | extension of a deadline for a hospital to file a report; |
| 23 | granting rulemaking authority to the agency; providing an |
| 24 | effective date. |
| 25 |
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| 26 | Be It Enacted by the Legislature of the State of Florida: |
| 27 |
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| 28 | Section 1. (1) SHORT TITLE.--This section may be cited as |
| 29 | the "Patients' Right to Know Act." |
| 30 | (2) LEGISLATIVE FINDINGS.--The Legislature finds that |
| 31 | consumers in this state have a right to obtain access to |
| 32 | information concerning the quality and safety of the health care |
| 33 | provided in Florida hospitals in order to make better decisions |
| 34 | about their choice of health care provider. |
| 35 | (3) DEFINITIONS.--As used in this section, the term: |
| 36 | (a) "Agency" means Agency for Health Care Administration. |
| 37 | (b) "Average daily census" means the average number of |
| 38 | inpatients receiving services in any given 24-hour period, |
| 39 | beginning at midnight, in each clinical service area of the |
| 40 | hospital. |
| 41 | (c) "Agency nurse" means any direct-care nurse who is not |
| 42 | directly employed by the hospital, who provides care in the |
| 43 | hospital, and who is working for purposes of providing |
| 44 | supplemental staffing in a hospital. |
| 45 | (d) "Direct-care nurse" means any registered nurse who has |
| 46 | direct responsibility to oversee or carry out medical regimens |
| 47 | or nursing care for one or more patients. A nurse administrator, |
| 48 | nurse supervisor, nurse educator, charge nurse, or other |
| 49 | registered nurse who does not have a specific patient assignment |
| 50 | may not be included in calculating the staffing level. |
| 51 | (e) "Hospital" means an acute care hospital that is |
| 52 | licensed under s. 395.003, Florida Statutes. |
| 53 | (f) "Nurse" means a registered nurse. |
| 54 | (g) "Nursing care" means care that falls within the scope |
| 55 | of practice set forth in chapter 464, Florida Statutes, and |
| 56 | other laws and rules or care that is otherwise encompassed |
| 57 | within recognized professional standards of nursing practice, |
| 58 | including assessment, nursing diagnosis, planning, intervention, |
| 59 | evaluation, and patient advocacy. |
| 60 | (h) "Retaliate" means to discipline, discharge, suspend, |
| 61 | demote, harass, deny employment or promotion, lay off, or take |
| 62 | any other adverse action against a direct-care nurse as a result |
| 63 | of that nurse's taking any action described in this section. |
| 64 | (i) "Staffing level" means the actual numerical registered |
| 65 | nurse-to-patient ratio within a nursing department or unit. |
| 66 | (j) "Unit" means a functional division or area of a |
| 67 | hospital in which nursing care is provided. |
| 68 | (4) PUBLIC AVAILABILITY OF STAFFING LEVELS AND |
| 69 | SCHEDULES.-- |
| 70 | (a) The number of registered professional nurses, licensed |
| 71 | practical nurses, and other nursing personnel assigned to each |
| 72 | patient-care unit shall be consistent with the types of nursing |
| 73 | care needed by the patients and the capabilities of the staff. |
| 74 | Patients on each unit shall be evaluated near the end of each |
| 75 | change of shift by criteria developed by the hospital. There |
| 76 | shall be staffing schedules reflecting the actual nursing |
| 77 | personnel required for the hospital and for each patient unit. |
| 78 | Staffing patterns must reflect consideration of nursing goals, |
| 79 | standards of nursing practice, and the needs of the patients. |
| 80 | (b) The current staffing level and anticipated staffing |
| 81 | schedule shall be available upon request for each patient-care |
| 82 | unit for the effective date of that schedule. Each schedule must |
| 83 | list the assigned nursing personnel and the average daily census |
| 84 | for each patient-care unit. The hospital shall retain and make |
| 85 | available to the public the historic staffing level and |
| 86 | schedules for the prior 5 years. |
| 87 | (c) All records required under this section, including |
| 88 | anticipated staffing schedules and the methods to determine and |
| 89 | adjust staffing levels, shall be made available to the public |
| 90 | upon request. |
| 91 | (d) All records required under this section shall be |
| 92 | maintained by the facility for at least 5 years. |
| 93 | (5) HOSPITAL REPORTS.--Each hospital shall prepare a |
| 94 | quarterly report that includes the average daily staffing levels |
| 95 | by unit, the percentage of nursing hours that are completed by |
| 96 | agency nurses by unit, the number and description of OSHA |
| 97 | violations, the nurse vacancy rate, the nurse turnover rate, and |
| 98 | the number and description of complaints made to the Joint |
| 99 | Commission on Accreditation of Healthcare Organizations or to |
| 100 | the agency. |
| 101 | (6) AVAILABILITY ONLINE.--The agency shall make available |
| 102 | on its Internet website no later than October 1, 2006, and in a |
| 103 | hard-copy format upon request, the average daily staffing levels |
| 104 | by unit; the percentage of nursing hours that are completed by |
| 105 | contract or agency nurses by unit, number, and description of |
| 106 | OSHA violations; the number and description of complaints; the |
| 107 | vacancy rate; and the turnover rate for each hospital. The |
| 108 | website shall also list each hospital's system affiliations if |
| 109 | the hospital is affiliated with a nonprofit, for-profit, or |
| 110 | public health care system or corporation. Such public data shall |
| 111 | be updated quarterly. |
| 112 | (7) EMPLOYEE RIGHTS.-- |
| 113 | (a) A hospital may not penalize, discriminate against, or |
| 114 | retaliate in any manner against a direct-care nurse for refusing |
| 115 | an assignment that would violate requirements set forth in this |
| 116 | section. |
| 117 | (b) A hospital may not penalize, discriminate against, or |
| 118 | retaliate in any manner against an employee with respect to |
| 119 | compensation for, or terms, conditions, or privileges of, |
| 120 | employment if such an employee in good faith, individually or in |
| 121 | conjunction with another person or persons: |
| 122 | 1. Reports a violation or suspected violation of this |
| 123 | section to a regulatory agency, a private accreditation body, or |
| 124 | management personnel of the hospital; |
| 125 | 2. Initiates, cooperates in, or otherwise participates in |
| 126 | an investigation or proceeding brought by a regulatory agency or |
| 127 | private accreditation body concerning matters covered by this |
| 128 | section; |
| 129 | 3. Informs or discusses violations or suspected violations |
| 130 | of this section with other employees, with any representative of |
| 131 | the employees, with a patient or patient representative, or with |
| 132 | the public; or |
| 133 | 4. Otherwise avails himself or herself of the rights set |
| 134 | forth in this section. |
| 135 |
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| 136 | For purposes of this paragraph, an employee is acting in good |
| 137 | faith if the employee reasonably believes that the information |
| 138 | reported or disclosed is true and that a violation has occurred |
| 139 | or may occur. |
| 140 | (8) IMPLEMENTATION AND ENFORCEMENT.-- |
| 141 | (a) In order to ensure compliance with this section, the |
| 142 | agency may inspect and audit books and records of individual or |
| 143 | corporate hospitals, including books and records of related |
| 144 | organizations with which a health care provider or a hospital |
| 145 | had transactions. Upon presentation of a written request for |
| 146 | inspection to a health care provider or a hospital by the agency |
| 147 | or its staff, the health care provider or the hospital shall |
| 148 | make available to the agency or its staff for inspection, |
| 149 | copying, and review all books and records relevant to the |
| 150 | determination of whether the health care provider or the |
| 151 | hospital has complied with this section. |
| 152 | (b) Any hospital that refuses to file a report, fails to |
| 153 | timely file a report, files a false report, or files an |
| 154 | incomplete report and, upon notification, fails to timely file a |
| 155 | complete report required under this section, or rule adopted |
| 156 | thereunder, or that fails to provide documents or records |
| 157 | requested by the agency under this section shall be punished by |
| 158 | a fine not exceeding $1,000 per day for each day in violation, |
| 159 | to be imposed and collected by the agency. Pursuant to rules |
| 160 | adopted by the agency, it may, upon a showing of good cause, |
| 161 | grant a one-time extension of any deadline for a hospital to |
| 162 | timely file a report as required by this section. The agency |
| 163 | shall adopt rules to implement the provisions of this paragraph. |
| 164 | Section 2. This act shall take effect upon becoming a law. |