| 1 | A bill to be entitled |
| 2 | An act relating to sinkhole insurance; providing a short |
| 3 | title; amending s. 627.707, F.S.; authorizing insurers to |
| 4 | make direct payment for certain repairs; excluding |
| 5 | insurers from liability for repairs under certain |
| 6 | circumstances; revising the requirements for reimbursement |
| 7 | of the insurer with respect to certain claims; amending s. |
| 8 | 627.7072, F.S.; revising testing standards for sinkholes; |
| 9 | requiring a report upon conclusion of testing; requiring |
| 10 | retention of certain information for a specified period; |
| 11 | authorizing the Department of Environmental Protection to |
| 12 | adopt rules for the implementation of sinkhole testing and |
| 13 | reporting; amending s. 627.7073, F.S.; revising a |
| 14 | presumption relating to the findings, opinions, and |
| 15 | recommendations in sinkhole reports; creating s. 627.7074, |
| 16 | F.S.; providing for an alternative procedure for the |
| 17 | resolution of disputed sinkhole insurance claims, which is |
| 18 | optional, nonbinding, and informal; providing definitions; |
| 19 | requiring the Department of Financial Services to certify |
| 20 | and maintain a list of neutral evaluators, prepare a |
| 21 | consumer information pamphlet explaining the alternative |
| 22 | procedure, and adopt rules for the implementation of an |
| 23 | alternative procedure; requiring insurers to provide the |
| 24 | consumer information pamphlets to policyholders upon |
| 25 | receipt of a sinkhole report or denial of a claim; |
| 26 | providing for payment of costs and attorney's fees; |
| 27 | preserving access to courts and authorizing judicial |
| 28 | review of neutral evaluation recommendations; providing an |
| 29 | effective date. |
| 30 |
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| 31 | Be It Enacted by the Legislature of the State of Florida: |
| 32 |
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| 33 | Section 1. This act may be cited as the "Sinkhole |
| 34 | Insurance Relief Act." |
| 35 | Section 2. Paragraph (b) of subsection (5) and subsection |
| 36 | (7) of section 627.707, Florida Statutes, are amended to read: |
| 37 | 627.707 Standards for investigation of sinkhole claims by |
| 38 | insurers; nonrenewals.--Upon receipt of a claim for a sinkhole |
| 39 | loss, an insurer must meet the following standards in |
| 40 | investigating a claim: |
| 41 | (5) |
| 42 | (b) The insurer may limit its payment to the actual cash |
| 43 | value of the sinkhole loss, not including underpinning or |
| 44 | grouting or any other repair technique performed below the |
| 45 | existing foundation of the building, until the policyholder |
| 46 | enters into a contract for the performance of building |
| 47 | stabilization or foundation repairs. After the policyholder |
| 48 | enters into the contract, the insurer shall pay the amounts |
| 49 | necessary to begin and perform such repairs as the work is |
| 50 | performed and the expenses are incurred. The insurer may not |
| 51 | require the policyholder to advance payment for such repairs. If |
| 52 | repair has begun and the engineer selected or approved by the |
| 53 | insurer determines that the repair cannot be completed within |
| 54 | the policy limits, the insurer must either complete the |
| 55 | engineer's recommended repair or tender the policy limits to the |
| 56 | policyholder without a reduction for the repair expenses |
| 57 | incurred. The insurer may make payment directly to the persons |
| 58 | selected by the policyholder to perform the land and building |
| 59 | stabilization and foundation repairs. The insurer has no |
| 60 | liability for the work performed unless it agrees to such |
| 61 | liability in writing. |
| 62 | (7) If the insurer obtains, pursuant to s. 627.7073, |
| 63 | written certification that there is no sinkhole loss or that the |
| 64 | cause of the damage was not sinkhole activity, and if the |
| 65 | policyholder has submitted the sinkhole claim without good faith |
| 66 | grounds for submitting such claim, the policyholder shall |
| 67 | reimburse the insurer for 50 percent of the actual costs of the |
| 68 | analyses and services provided under ss. 627.7072 and 627.7073; |
| 69 | however, a policyholder is not required to reimburse an insurer |
| 70 | more than $2,500 with respect to any claim. A policyholder is |
| 71 | required to pay reimbursement under this subsection only if the |
| 72 | insurer, prior to ordering the analysis under s. 627.7072, |
| 73 | informs the policyholder in writing of the policyholder's |
| 74 | potential liability for reimbursement and gives the policyholder |
| 75 | the opportunity to withdraw the claim. |
| 76 | Section 3. Subsection (2) of section 627.7072, Florida |
| 77 | Statutes, is amended, and subsections (3), (4), (5), and (6) are |
| 78 | added to that section, to read: |
| 79 | 627.7072 Testing standards for sinkholes.-- |
| 80 | (2) Testing shall be conducted in compliance with |
| 81 | standards of the American Society for Testing and Materials |
| 82 | International (ASTM), the United States Army Corps of Engineers, |
| 83 | or the Florida Department of Transportation, or other |
| 84 | appropriate standards, as determined by rule of the Department |
| 85 | of Environmental Protection, to the extent applicable by a |
| 86 | professional geologist shall be conducted in compliance with the |
| 87 | Florida Geological Survey Special Publication No. 57 (2005). |
| 88 | (3)(a) All of the following may be performed in the |
| 89 | initial phase of testing, referred to as phase I testing, by or |
| 90 | under the supervision of the engineer or professional geologist, |
| 91 | as appropriate: |
| 92 | 1. Identification and location of all reasonably |
| 93 | observable damage. |
| 94 | 2. A geophysical survey such as a ground-penetrating radar |
| 95 | (GPR) test, an electrical resistivity test, or other appropriate |
| 96 | geophysical method. |
| 97 | 3. Hand auger boring and push penetrometer testing in two |
| 98 | or more locations around the foundation of the structure to |
| 99 | determine the composition and relative strength of the nearby |
| 100 | surface soils. The hand auger boring must penetrate to 10 feet, |
| 101 | and the push penetrometer must penetrate to at least 4 feet. |
| 102 | Laboratory tests, including, but not limited to, moisture |
| 103 | content, organic content for probable organic-rich soils, and |
| 104 | Attenberg limits data for clays, must be conducted on any |
| 105 | potentially deleterious soils obtained in the hand auger borings |
| 106 | to document a proximal cause for damage. |
| 107 | 4. The excavation of one or more test pits to determine to |
| 108 | the extent possible the thickness, bearing depth, and type of |
| 109 | foundation system used in the construction. |
| 110 | 5. Preparation of a site map showing damage locations, |
| 111 | documentation of representative damage through the use of |
| 112 | photographs taken at the time of initial and subsequent site |
| 113 | reconnaissance and field testing under this section, and a |
| 114 | written description of the nature of each damage feature. |
| 115 | 6. A floor slab elevation map. |
| 116 | (b) Phase I testing may include other tests the engineer |
| 117 | and professional geologist deem to be practical and appropriate |
| 118 | to identify or eliminate the existence of subsurface anomalies |
| 119 | and geological features of interest, but may not include the |
| 120 | type of tests included under phase II. |
| 121 | (4)(a) If testing performed under subsection (3) is |
| 122 | inconclusive as to the determination of sinkhole loss or reveals |
| 123 | damage other than that related to a sinkhole, in the opinion of |
| 124 | either the engineer or professional geologist, or both, or if |
| 125 | additional testing under this section is demanded by the |
| 126 | policyholder in writing within 60 days, the following additional |
| 127 | tests, referred to as phase II testing, shall be performed by or |
| 128 | under the supervision of the engineer or professional geologist: |
| 129 | 1. A floor elevation survey or study to determine any |
| 130 | variances in the floor elevation. |
| 131 | 2. At least two invasive penetration test borings, |
| 132 | consisting of standard penetration tests, to determine the |
| 133 | composition and properties of the subsurface geologic materials |
| 134 | surrounding the structure. Cone penetrometer tests may be used |
| 135 | to discover the relative consistency of subsurface conditions. |
| 136 | 3. Laboratory analyses of representative samples of |
| 137 | potentially problematic materials found within the upper 20 feet |
| 138 | of soil to determine if these materials may have contributed to |
| 139 | the damage. |
| 140 | (b) Phase II testing may include other tests the engineer |
| 141 | and professional geologist deem to be appropriate. |
| 142 | (5) Upon conclusion of testing required by this section, |
| 143 | the person conducting the tests must provide a written report to |
| 144 | the insurer and policyholder. All relative testing data, logs, |
| 145 | error reports, and similar information, regardless of whether |
| 146 | the engineer or professional geologist finds the information to |
| 147 | be relevant, shall be retained by the engineer or professional |
| 148 | geologists for a period of 2 years from the date of the |
| 149 | resolution of the claim. |
| 150 | (6) The Department of Environmental Protection may adopt |
| 151 | rules to implement this section. |
| 152 | Section 4. Paragraph (c) of subsection (1) of section |
| 153 | 627.7073, Florida Statutes, is amended to read: |
| 154 | 627.7073 Sinkhole reports.-- |
| 155 | (1) Upon completion of testing as provided in s. 627.7072, |
| 156 | the engineer and professional geologist shall issue a report and |
| 157 | certification to the insurer and the policyholder as provided in |
| 158 | this section. |
| 159 | (c) The respective findings, opinions, and recommendations |
| 160 | of the engineer and professional geologist as to the |
| 161 | verification or elimination of a sinkhole loss and the findings, |
| 162 | opinions, and recommendations of the engineer as to land and |
| 163 | building stabilization and foundation repair are conclusive, |
| 164 | unless contrary findings and conclusions are proven by clear and |
| 165 | convincing evidence shall be presumed correct. |
| 166 | Section 5. Section 627.7074, Florida Statutes, is created |
| 167 | to read: |
| 168 | 627.7074 Alternative procedure for resolution of disputed |
| 169 | sinkhole insurance claims.-- |
| 170 | (1) As used in this section: |
| 171 | (a) "Neutral evaluation" means the alternative dispute |
| 172 | resolution provided for in this section. |
| 173 | (b) "Neutral evaluator" means a qualified engineer or a |
| 174 | professional geologist who has completed a course of study in |
| 175 | alternative dispute resolution designed or approved by the |
| 176 | department for use in the neutral evaluation process, who is |
| 177 | determined to be fair and impartial, and who is attempting to |
| 178 | resolve the dispute or claim under this section. |
| 179 | (c) "Department" means the Department of Financial |
| 180 | Services. |
| 181 | (2) The department shall certify and maintain a list of |
| 182 | persons who are neutral evaluators. |
| 183 | (3) Following its receipt of the report provided under s. |
| 184 | 627.7073 or its denial of a claim for a sinkhole loss, the |
| 185 | insurer shall notify the policyholder of his or her right to |
| 186 | participate in the neutral evaluation program under this |
| 187 | section. The department shall prepare a consumer information |
| 188 | pamphlet for distribution by the insurer to policyholders. The |
| 189 | pamphlet shall clearly describe the neutral evaluation process |
| 190 | and include directions and forms necessary for the policyholder |
| 191 | to request a neutral evaluation. |
| 192 | (4) Neutral evaluation is optional and nonbinding. Either |
| 193 | the policyholder or the insurer may decline to participate. A |
| 194 | request for neutral evaluation shall be filed with the |
| 195 | department by the policyholder or the insurer on a form approved |
| 196 | by the department. The request for neutral evaluation must state |
| 197 | the reason for the request and must include an explanation of |
| 198 | all the issues in dispute at the time of the request. Filing a |
| 199 | request for neutral evaluation tolls the applicable time |
| 200 | requirements for filing suit for a period of 60 days following |
| 201 | the conclusion of the neutral evaluation process or the time |
| 202 | prescribed in s. 95.11, whichever is later. |
| 203 | (5) Neutral evaluation shall be conducted as an informal |
| 204 | process in which formal rules of evidence and procedure need not |
| 205 | be observed. A party to neutral evaluation is not required to |
| 206 | attend neutral evaluation if a representative of the party |
| 207 | attends and has the authority to make a binding decision on |
| 208 | behalf of the party. All parties shall participate in the |
| 209 | evaluation in good faith. |
| 210 | (6) The insurer shall pay the costs associated with the |
| 211 | neutral evaluation. |
| 212 | (7) Upon receipt of a request for neutral evaluation, the |
| 213 | department shall refer the request to a neutral evaluator. The |
| 214 | neutral evaluator shall notify the policyholder and the insurer |
| 215 | of the date, time, and place of the neutral evaluation |
| 216 | conference. The conference may be held by telephone, if feasible |
| 217 | and desirable. The neutral evaluation conference shall be held |
| 218 | within 45 days after receipt of the request by the department. |
| 219 | (8) The department shall adopt rules of procedure for the |
| 220 | neutral evaluation process. |
| 221 | (9) For policyholders not represented by an attorney, a |
| 222 | consumer affairs specialist of the department or an employee |
| 223 | designated as the primary contact for consumers on issues |
| 224 | relating to sinkholes under s. 20.121 shall be available for |
| 225 | consultation to the extent that he or she may lawfully do so. |
| 226 | (10) Disclosures and information divulged in the neutral |
| 227 | evaluation process are not admissible in any subsequent action |
| 228 | or proceeding relating to the claim or to the cause of action |
| 229 | giving rise to the claim, except as provided in subsection (13). |
| 230 | (11) Any court proceeding related to the subject matter of |
| 231 | the neutral evaluation shall be stayed pending completion of the |
| 232 | neutral evaluation. |
| 233 | (12) For matters that are not resolved by the parties at |
| 234 | the conclusion of the neutral evaluation, the neutral evaluator |
| 235 | shall prepare a report stating that in his or her opinion the |
| 236 | sinkhole loss has been verified or eliminated and, if verified, |
| 237 | the need for and estimated costs of stabilizing the land and any |
| 238 | covered structures or buildings and other appropriate |
| 239 | remediation or structural repairs. The evaluator's report shall |
| 240 | be sent to all parties in attendance at the neutral evaluation |
| 241 | and to the department. |
| 242 | (13) The recommendation of the neutral evaluator is not |
| 243 | binding on any party and the parties retain access to courts. |
| 244 | The neutral evaluator's written recommendation is admissible in |
| 245 | any subsequent action or proceeding relating to the claim or to |
| 246 | the cause of action giving rise to the claim only for purposes |
| 247 | of determining the award of attorney's fees. |
| 248 | (14) If the policyholder declines to participate in |
| 249 | neutral evaluation requested by the insurer or declines to |
| 250 | resolve the matter in accordance with the recommendation of the |
| 251 | neutral evaluator pursuant to this section, the insurer shall |
| 252 | not be liable for attorney's fees under s. 627.428 or other |
| 253 | provisions of the insurance code or for extra contractual |
| 254 | damages related to a claim for a sinkhole loss. |
| 255 | (15) A party may seek judicial review of the |
| 256 | recommendation of the neutral evaluator to determine whether the |
| 257 | recommendation was reasonable. A recommendation is reasonable |
| 258 | unless it was procured by corruption, fraud, or other undue |
| 259 | means; there was evident partiality by the neutral evaluator or |
| 260 | misconduct prejudicing the rights of any party; or the neutral |
| 261 | evaluator exceeded the authority and power granted by this |
| 262 | subsection. If the court declares the recommendation is not |
| 263 | reasonable, the neutral evaluation recommendation shall be |
| 264 | vacated. |
| 265 | Section 6. This act shall take effect July 1, 2006. |