HB 0217CS

CHAMBER ACTION




1The Insurance Committee recommends the following:
2
3     Council/Committee Substitute
4     Remove the entire bill and insert:
5
A bill to be entitled
6An act relating to sinkhole insurance; providing a short
7title; revising references to certain engineers; amending
8s. 627.707, F.S.; authorizing insurers to make direct
9payment for certain repairs; excluding insurers from
10liability for repairs under certain circumstances;
11revising the requirements for reimbursement of the insurer
12with respect to certain claims; reducing the amount a
13policyholder is required to reimburse an insurer;
14requiring the Department of Environmental Protection to
15maintain lists of qualified professionals to conduct
16certain tests; requiring insurers to obtain such lists and
17to engage with such professionals for certain tests;
18authorizing the department to adopt rules; creating s.
19627.7071, F.S.; providing legislative intent for the
20process of filing sinkhole claims; amending s. 627.7072,
21F.S.; revising testing standards for sinkholes; requiring
22a report upon conclusion of testing; requiring retention
23of certain information for a specified period; authorizing
24the department to adopt rules for the implementation of
25sinkhole testing and reporting; amending s. 627.7073,
26F.S.; revising a presumption relating to the findings,
27opinions, and recommendations in sinkhole reports;
28creating s. 627.7074, F.S.; providing for an alternative
29procedure for the resolution of disputed sinkhole
30insurance claims which is optional, nonbinding, and
31informal; providing definitions; requiring the Department
32of Financial Services to certify and maintain a list of
33neutral evaluators, prepare a consumer information
34pamphlet explaining the alternative procedure, and adopt
35rules for the implementation of an alternative procedure;
36providing for payment of costs and attorney's fees;
37preserving access to courts and authorizing judicial
38review of neutral evaluation recommendations; providing an
39effective date.
40
41Be It Enacted by the Legislature of the State of Florida:
42
43     Section 1.  This act may be cited as the "Sinkhole
44Insurance Relief Act."
45     Section 2.  Subsections (2), (3), (5), (6), (7), and (9) of
46section 627.707, Florida Statutes, are amended, and subsection
47(10) is added to that section, to read:
48     627.707  Standards for investigation of sinkhole claims by
49insurers; nonrenewals.--Upon receipt of a claim for a sinkhole
50loss, an insurer must meet the following standards in
51investigating a claim:
52     (2)  Following the insurer's initial inspection, the
53insurer shall engage a professional an engineer or a
54professional geologist, chosen by the department in accordance
55with subsection (10), to conduct testing as provided in s.
56627.7072 to determine the cause of the loss within a reasonable
57professional probability and issue a report as provided in s.
58627.7073, if:
59     (a)  The insurer is unable to identify a valid cause of the
60damage or discovers damage to the structure which is consistent
61with sinkhole loss; or
62     (b)  The policyholder demands testing in accordance with
63this section or s. 627.7072.
64     (3)  Following the initial inspection of the insured
65premises, the insurer shall provide written notice to the
66policyholder disclosing the following information:
67     (a)  What the insurer has determined to be the cause of
68damage, if the insurer has made such a determination.
69     (b)  A statement of the circumstances under which the
70insurer is required to engage a professional an engineer or a
71professional geologist to verify or eliminate sinkhole loss and
72to engage a professional an engineer to make recommendations
73regarding land and building stabilization and foundation repair.
74     (c)  A statement regarding the right of the policyholder to
75request testing by a professional an engineer or a professional
76geologist and the circumstances under which the policyholder may
77demand certain testing.
78     (5)(a)  Subject to paragraph (b), if a sinkhole loss is
79verified, the insurer shall pay to stabilize the land and
80building and repair the foundation in accordance with the
81recommendations of the professional engineer as provided under
82s. 627.7073, and in consultation with the policyholder, subject
83to the coverage and terms of the policy. The insurer shall pay
84for other repairs to the structure and contents in accordance
85with the terms of the policy.
86     (b)  The insurer may limit its payment to the actual cash
87value of the sinkhole loss, not including underpinning or
88grouting or any other repair technique performed below the
89existing foundation of the building, until the policyholder
90enters into a contract for the performance of building
91stabilization or foundation repairs. After the policyholder
92enters into the contract, the insurer shall pay the amounts
93necessary to begin and perform such repairs as the work is
94performed and the expenses are incurred. The insurer may not
95require the policyholder to advance payment for such repairs. If
96repair covered by a personal lines residential property
97insurance policy has begun and the professional engineer
98selected or approved by the insurer determines that the repair
99cannot be completed within the policy limits, the insurer must
100either complete the professional engineer's recommended repair
101or tender the policy limits to the policyholder without a
102reduction for the repair expenses incurred. Upon written
103approval of the policyholder obtained by the insurer after the
104completion of the stabilization and foundation repairs, the
105insurer may make payment directly to the persons selected by the
106policyholder to perform the land and building stabilization and
107foundation repairs. If the direct payment is made with the
108written approval of the policyholder obtained after the
109completion of the stabilization and repairs, the insurer has no
110liability for the work performed unless it agrees to such
111liability in writing. The insurer must make direct payment for
112stabilization and repairs, based upon the policyholder's written
113approval, within 30 days after repair completion, unless a
114contract between the policyholder and repair person specifies
115otherwise. However, an insurer may not be required to make such
116direct payment sooner than within 15 days after repair
117completion.
118     (6)  Except as provided in subsection (7), the fees and
119costs of the professional engineer or the professional geologist
120shall be paid by the insurer.
121     (7)  If the insurer obtains, pursuant to s. 627.7073,
122written certification that there is no sinkhole loss or that the
123cause of the damage was not sinkhole activity, and if the
124policyholder has submitted the sinkhole claim without good faith
125grounds for submitting such claim, the policyholder shall
126reimburse the insurer for 50 percent of the actual costs of the
127analyses and services provided under ss. 627.7072(4) and
128627.7073; however, a policyholder is not required to reimburse
129an insurer more than $1,000 $2,500 with respect to any claim. A
130policyholder is required to pay reimbursement under this
131subsection only if the insurer, prior to ordering the analysis
132under s. 627.7072, informs the policyholder in writing of the
133policyholder's potential liability for reimbursement and gives
134the policyholder the opportunity to withdraw the claim.
135     (9)  The insurer may engage a professional structural
136engineer to make recommendations as to the repair of the
137structure.
138     (10)  The department shall maintain a list of approved
139professional engineers and professional geologists who are
140qualified to conduct testing as provided in s. 627.7072. When an
141insurer is required to engage a professional engineer or
142professional geologist under this section, the insurer shall
143contact the department's Division of Consumer Services to obtain
144the name of an approved individual or firm that the insurer may
145engage. The department may adopt rules to implement this
146subsection.
147     Section 3.  Section 627.7071, Florida Statues, is created
148to read:
149     627.7071  Legislative intent.--It is the intent of the
150Legislature that the following process be used when a sinkhole
151claim is filed:
152     (1)  The insurer shall inspect the claim.
153     (2)  If the insurer is unable to determine a valid cause of
154the damage or discovers damage to the structure consistent with
155a sinkhole loss or if demanded by the policyholder, the insurer
156shall engage in phase I testing, as set forth in s. 627.7072(3).
157     (3)  If phase I testing is inconclusive as to the cause of
158the damage or if demanded by the policyholder, the insurer shall
159perform phase II testing, as set forth in s. 627.7072(4).
160     (4)  If the policyholder and the insurer are unable to
161agree on the cause of the damage or other aspects of the
162sinkhole claim, the policyholder and the insurer may take part
163in neutral evaluation under s. 627.7074.
164     Section 4.  Subsection (1) of section 627.7072, Florida
165Statutes, is amended, and subsections (3), (4), (5), and (6) are
166added to that section, to read:
167     627.7072  Testing standards for sinkholes.--
168     (1)  The professional engineer and professional geologist
169shall perform such tests as sufficient, in their professional
170opinion, to determine the presence or absence of sinkhole loss
171or other cause of damage within reasonable professional
172probability and for the professional engineer to make
173recommendations regarding necessary building stabilization and
174foundation repair.
175     (3)(a)  All of the following may be performed in the
176initial phase of testing, referred to as phase I testing, by or
177under the supervision of the professional engineer or
178professional geologist, as appropriate:
179     1.  Identification and location of all reasonably
180observable damage.
181     2.  A geophysical survey such as a ground-penetrating radar
182(GPR) test, an electrical resistivity test, or other appropriate
183geophysical method.
184     3.  Hand auger boring and push penetrometer testing in two
185or more locations around the foundation of the structure to
186determine the composition and relative strength of the nearby
187surface soils. The hand auger boring must penetrate to 10 feet,
188and the push penetrometer must penetrate to at least 4 feet.
189Laboratory tests, including, but not limited to, moisture
190content, organic content for probable organic-rich soils, and
191Attenberg limits data for clays, must be conducted on any
192potentially deleterious soils obtained in the hand auger borings
193to document a proximal cause for damage.
194     4.  The excavation of one or more test pits to determine to
195the extent possible the thickness, bearing depth, and type of
196foundation system used in the construction.
197     5.  Preparation of a site map showing damage locations,
198documentation of representative damage through the use of
199photographs taken at the time of initial and subsequent site
200reconnaissance and field testing under this section, and a
201written description of the nature of each damage feature.
202     6.  A floor slab elevation map.
203     (b)  Phase I testing may include other tests the
204professional engineer and professional geologist deem to be
205practicable and appropriate to identify the cause of distress to
206the property, but may not include the type of tests included
207under phase II.
208     (4)(a)  If testing performed under subsection (3) is
209inconclusive as to the determination of sinkhole loss or reveals
210damage other than that related to a sinkhole, in the opinion of
211either the professional engineer or professional geologist, or
212both, or if additional testing under this section is demanded by
213the policyholder in writing within 60 days after the receipt of
214the phase I testing results, the following additional tests,
215referred to as phase II testing, shall be performed by or under
216the supervision of the professional engineer or professional
217geologist:
218     1.  A floor elevation survey or study to determine any
219variances in the floor elevation.
220     2.  At least two invasive penetration test borings,
221consisting of standard penetration tests, to determine the
222composition and properties of the subsurface geologic materials
223surrounding the structure. Cone penetrometer tests may be used
224to discover the relative consistency of subsurface conditions.
225     3.  Laboratory analyses of representative samples of
226potentially problematic materials found within the upper 20 feet
227of soil to determine if these materials may have contributed to
228the damage.
229     (b)  Phase II testing may include other tests the
230professional engineer and professional geologist deem to be
231appropriate.
232     (5)  Upon conclusion of testing required by this section,
233the person conducting the tests must provide a written report to
234the insurer and policyholder. All relative testing data, logs,
235error reports, and similar information, regardless of whether
236the professional engineer or professional geologist finds the
237information to be relevant, shall be retained by the
238professional engineer or professional geologist for at least 2
239years from the date of the resolution of the claim.
240     (6)  The Department of Environmental Protection may adopt
241rules to implement this section.
242     Section 5.  Subsection (1) of section 627.7073, Florida
243Statutes, is amended to read:
244     627.7073  Sinkhole reports.--
245     (1)  Upon completion of testing as provided in s. 627.7072,
246the professional engineer and professional geologist shall issue
247a report and certification to the insurer and the policyholder
248as provided in this section.
249     (a)  Sinkhole loss is verified if, based upon tests
250performed in accordance with s. 627.7072, a professional an
251engineer and a professional geologist issue a written report and
252certification stating:
253     1.  That the cause of the actual physical and structural
254damage is sinkhole activity within a reasonable professional
255probability.
256     2.  That the analyses conducted were of sufficient scope to
257identify sinkhole activity as the cause of damage within a
258reasonable professional probability.
259     3.  A description of the tests performed.
260     4.  A recommendation by the professional engineer of
261methods for stabilizing the land and building and for making
262repairs to the foundation.
263     (b)  If sinkhole activity is eliminated as the cause of
264damage to the structure, the professional engineer and
265professional geologist shall issue a written report and
266certification to the policyholder and the insurer stating:
267     1.  That the cause of the damage is not sinkhole activity
268within a reasonable professional probability.
269     2.  That the analyses and tests conducted were of
270sufficient scope to eliminate sinkhole activity as the cause of
271damage within a reasonable professional probability.
272     3.  A statement of the cause of the damage within a
273reasonable professional probability.
274     4.  A description of the tests performed.
275     (c)  The respective findings, opinions, and recommendations
276of the professional engineer and professional geologist as to
277the cause of distress to the property verification or
278elimination of a sinkhole loss and the findings, opinions, and
279recommendations of the professional engineer as to land and
280building stabilization and foundation repair are conclusive,
281unless contrary findings and conclusions are proven by clear and
282convincing evidence shall be presumed correct.
283     Section 6.  Section 627.7074, Florida Statutes, is created
284to read:
285     627.7074  Alternative procedure for resolution of disputed
286sinkhole insurance claims.--
287     (1)  As used in this section:
288     (a)  "Neutral evaluation" means the alternative dispute
289resolution provided for in this section.
290     (b)  "Neutral evaluator" means an professional engineer or
291a professional geologist who has completed a course of study in
292alternative dispute resolution designed or approved by the
293department for use in the neutral evaluation process, who is
294determined to be fair and impartial, and who is attempting to
295resolve the dispute or claim under this section.
296     (c)  "Department" means the Department of Financial
297Services.
298     (2)  The department shall certify and maintain a list of
299persons who are neutral evaluators.
300     (3)  Following the receipt of the report provided under s.
301627.7073 or the denial of a claim for a sinkhole loss, the
302insurer shall notify the policyholder of his or her right to
303participate in the neutral evaluation program under this
304section. Neutral evaluation supersedes the alternative dispute
305resolution process under s. 627.7015. The department shall
306prepare a consumer information pamphlet for distribution by the
307insurer to policyholders. The pamphlet shall clearly describe
308the neutral evaluation process and include directions and forms
309necessary for the policyholder to request a neutral evaluation.
310     (4)  Neutral evaluation is optional and nonbinding. Either
311the policyholder or the insurer may decline to participate. A
312request for neutral evaluation shall be filed with the
313department by the policyholder or the insurer on a form approved
314by the department. The request for neutral evaluation must state
315the reason for the request and must include an explanation of
316all the issues in dispute at the time of the request. Filing a
317request for neutral evaluation tolls the applicable time
318requirements for filing suit for a period of 60 days following
319the conclusion of the neutral evaluation process or the time
320prescribed in s. 95.11, whichever is later.
321     (5)  Neutral evaluation shall be conducted as an informal
322process in which formal rules of evidence and procedure need not
323be observed. A party to neutral evaluation is not required to
324attend neutral evaluation if a representative of the party
325attends and has the authority to make a binding decision on
326behalf of the party. All parties shall participate in the
327evaluation in good faith.
328     (6)  The insurer shall pay the costs associated with the
329neutral evaluation.
330     (7)  Upon receipt of a request for neutral evaluation, the
331department shall refer the request to a neutral evaluator. The
332neutral evaluator shall notify the policyholder and the insurer
333of the date, time, and place of the neutral evaluation
334conference. The conference may be held by telephone, if feasible
335and desirable. The neutral evaluation conference shall be held
336within 45 days after receipt of the request by the department.
337     (8)  The department shall adopt rules of procedure for the
338neutral evaluation process.
339     (9)  For policyholders not represented by an attorney, a
340consumer affairs specialist of the department or an employee
341designated as the primary contact for consumers on issues
342relating to sinkholes under s. 20.121 shall be available for
343consultation to the extent that he or she may lawfully do so.
344     (10)  Disclosures and information divulged in the neutral
345evaluation process are not admissible in any subsequent action
346or proceeding relating to the claim or to the cause of action
347giving rise to the claim, except as provided in subsection (13).
348     (11)  Any court proceeding related to the subject matter of
349the neutral evaluation shall be stayed pending completion of the
350neutral evaluation.
351     (12)  For matters that are not resolved by the parties at
352the conclusion of the neutral evaluation, the neutral evaluator
353shall prepare a report stating that in his or her opinion the
354sinkhole loss has been verified or eliminated and, if verified,
355the need for and estimated costs of stabilizing the land and any
356covered structures or buildings and other appropriate
357remediation or structural repairs. The evaluator's report shall
358be sent to all parties in attendance at the neutral evaluation
359and to the department.
360     (13)  The recommendation of the neutral evaluator is not
361binding on any party and the parties retain access to courts.
362The neutral evaluator's written recommendation is admissible in
363any subsequent action or proceeding relating to the claim or to
364the cause of action giving rise to the claim only for purposes
365of determining the award of attorney's fees.
366     (14)  If the policyholder declines to participate in
367neutral evaluation requested by the insurer or declines to
368resolve the matter in accordance with the recommendation of the
369neutral evaluator pursuant to this section, the insurer shall
370not be liable for attorney's fees under s. 627.428 or other
371provisions of the insurance code or for extra contractual
372damages related to a claim for a sinkhole loss.
373     (15)  A party may seek judicial review of the
374recommendation of the neutral evaluator to determine whether the
375recommendation is reasonable. A recommendation is reasonable
376unless it was procured by corruption, fraud, or other undue
377means; there was evident partiality by the neutral evaluator or
378misconduct prejudicing the rights of any party; or the neutral
379evaluator exceeded the authority and power granted by this
380subsection. If the court declares the recommendation is not
381reasonable, the neutral evaluation recommendation shall be
382vacated.
383     Section 7.  This act shall take effect July 1, 2006.


CODING: Words stricken are deletions; words underlined are additions.