| 1 | The Insurance Committee recommends the following: |
| 2 |
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| 3 | Council/Committee Substitute |
| 4 | Remove the entire bill and insert: |
| 5 | A bill to be entitled |
| 6 | An act relating to sinkhole insurance; providing a short |
| 7 | title; revising references to certain engineers; amending |
| 8 | s. 627.707, F.S.; authorizing insurers to make direct |
| 9 | payment for certain repairs; excluding insurers from |
| 10 | liability for repairs under certain circumstances; |
| 11 | revising the requirements for reimbursement of the insurer |
| 12 | with respect to certain claims; reducing the amount a |
| 13 | policyholder is required to reimburse an insurer; |
| 14 | requiring the Department of Environmental Protection to |
| 15 | maintain lists of qualified professionals to conduct |
| 16 | certain tests; requiring insurers to obtain such lists and |
| 17 | to engage with such professionals for certain tests; |
| 18 | authorizing the department to adopt rules; creating s. |
| 19 | 627.7071, F.S.; providing legislative intent for the |
| 20 | process of filing sinkhole claims; amending s. 627.7072, |
| 21 | F.S.; revising testing standards for sinkholes; requiring |
| 22 | a report upon conclusion of testing; requiring retention |
| 23 | of certain information for a specified period; authorizing |
| 24 | the department to adopt rules for the implementation of |
| 25 | sinkhole testing and reporting; amending s. 627.7073, |
| 26 | F.S.; revising a presumption relating to the findings, |
| 27 | opinions, and recommendations in sinkhole reports; |
| 28 | creating s. 627.7074, F.S.; providing for an alternative |
| 29 | procedure for the resolution of disputed sinkhole |
| 30 | insurance claims which is optional, nonbinding, and |
| 31 | informal; providing definitions; requiring the Department |
| 32 | of Financial Services to certify and maintain a list of |
| 33 | neutral evaluators, prepare a consumer information |
| 34 | pamphlet explaining the alternative procedure, and adopt |
| 35 | rules for the implementation of an alternative procedure; |
| 36 | providing for payment of costs and attorney's fees; |
| 37 | preserving access to courts and authorizing judicial |
| 38 | review of neutral evaluation recommendations; providing an |
| 39 | effective date. |
| 40 |
|
| 41 | Be It Enacted by the Legislature of the State of Florida: |
| 42 |
|
| 43 | Section 1. This act may be cited as the "Sinkhole |
| 44 | Insurance Relief Act." |
| 45 | Section 2. Subsections (2), (3), (5), (6), (7), and (9) of |
| 46 | section 627.707, Florida Statutes, are amended, and subsection |
| 47 | (10) is added to that section, to read: |
| 48 | 627.707 Standards for investigation of sinkhole claims by |
| 49 | insurers; nonrenewals.--Upon receipt of a claim for a sinkhole |
| 50 | loss, an insurer must meet the following standards in |
| 51 | investigating a claim: |
| 52 | (2) Following the insurer's initial inspection, the |
| 53 | insurer shall engage a professional an engineer or a |
| 54 | professional geologist, chosen by the department in accordance |
| 55 | with subsection (10), to conduct testing as provided in s. |
| 56 | 627.7072 to determine the cause of the loss within a reasonable |
| 57 | professional probability and issue a report as provided in s. |
| 58 | 627.7073, if: |
| 59 | (a) The insurer is unable to identify a valid cause of the |
| 60 | damage or discovers damage to the structure which is consistent |
| 61 | with sinkhole loss; or |
| 62 | (b) The policyholder demands testing in accordance with |
| 63 | this section or s. 627.7072. |
| 64 | (3) Following the initial inspection of the insured |
| 65 | premises, the insurer shall provide written notice to the |
| 66 | policyholder disclosing the following information: |
| 67 | (a) What the insurer has determined to be the cause of |
| 68 | damage, if the insurer has made such a determination. |
| 69 | (b) A statement of the circumstances under which the |
| 70 | insurer is required to engage a professional an engineer or a |
| 71 | professional geologist to verify or eliminate sinkhole loss and |
| 72 | to engage a professional an engineer to make recommendations |
| 73 | regarding land and building stabilization and foundation repair. |
| 74 | (c) A statement regarding the right of the policyholder to |
| 75 | request testing by a professional an engineer or a professional |
| 76 | geologist and the circumstances under which the policyholder may |
| 77 | demand certain testing. |
| 78 | (5)(a) Subject to paragraph (b), if a sinkhole loss is |
| 79 | verified, the insurer shall pay to stabilize the land and |
| 80 | building and repair the foundation in accordance with the |
| 81 | recommendations of the professional engineer as provided under |
| 82 | s. 627.7073, and in consultation with the policyholder, subject |
| 83 | to the coverage and terms of the policy. The insurer shall pay |
| 84 | for other repairs to the structure and contents in accordance |
| 85 | with the terms of the policy. |
| 86 | (b) The insurer may limit its payment to the actual cash |
| 87 | value of the sinkhole loss, not including underpinning or |
| 88 | grouting or any other repair technique performed below the |
| 89 | existing foundation of the building, until the policyholder |
| 90 | enters into a contract for the performance of building |
| 91 | stabilization or foundation repairs. After the policyholder |
| 92 | enters into the contract, the insurer shall pay the amounts |
| 93 | necessary to begin and perform such repairs as the work is |
| 94 | performed and the expenses are incurred. The insurer may not |
| 95 | require the policyholder to advance payment for such repairs. If |
| 96 | repair covered by a personal lines residential property |
| 97 | insurance policy has begun and the professional engineer |
| 98 | selected or approved by the insurer determines that the repair |
| 99 | cannot be completed within the policy limits, the insurer must |
| 100 | either complete the professional engineer's recommended repair |
| 101 | or tender the policy limits to the policyholder without a |
| 102 | reduction for the repair expenses incurred. Upon written |
| 103 | approval of the policyholder obtained by the insurer after the |
| 104 | completion of the stabilization and foundation repairs, the |
| 105 | insurer may make payment directly to the persons selected by the |
| 106 | policyholder to perform the land and building stabilization and |
| 107 | foundation repairs. If the direct payment is made with the |
| 108 | written approval of the policyholder obtained after the |
| 109 | completion of the stabilization and repairs, the insurer has no |
| 110 | liability for the work performed unless it agrees to such |
| 111 | liability in writing. The insurer must make direct payment for |
| 112 | stabilization and repairs, based upon the policyholder's written |
| 113 | approval, within 30 days after repair completion, unless a |
| 114 | contract between the policyholder and repair person specifies |
| 115 | otherwise. However, an insurer may not be required to make such |
| 116 | direct payment sooner than within 15 days after repair |
| 117 | completion. |
| 118 | (6) Except as provided in subsection (7), the fees and |
| 119 | costs of the professional engineer or the professional geologist |
| 120 | shall be paid by the insurer. |
| 121 | (7) If the insurer obtains, pursuant to s. 627.7073, |
| 122 | written certification that there is no sinkhole loss or that the |
| 123 | cause of the damage was not sinkhole activity, and if the |
| 124 | policyholder has submitted the sinkhole claim without good faith |
| 125 | grounds for submitting such claim, the policyholder shall |
| 126 | reimburse the insurer for 50 percent of the actual costs of the |
| 127 | analyses and services provided under ss. 627.7072(4) and |
| 128 | 627.7073; however, a policyholder is not required to reimburse |
| 129 | an insurer more than $1,000 $2,500 with respect to any claim. A |
| 130 | policyholder is required to pay reimbursement under this |
| 131 | subsection only if the insurer, prior to ordering the analysis |
| 132 | under s. 627.7072, informs the policyholder in writing of the |
| 133 | policyholder's potential liability for reimbursement and gives |
| 134 | the policyholder the opportunity to withdraw the claim. |
| 135 | (9) The insurer may engage a professional structural |
| 136 | engineer to make recommendations as to the repair of the |
| 137 | structure. |
| 138 | (10) The department shall maintain a list of approved |
| 139 | professional engineers and professional geologists who are |
| 140 | qualified to conduct testing as provided in s. 627.7072. When an |
| 141 | insurer is required to engage a professional engineer or |
| 142 | professional geologist under this section, the insurer shall |
| 143 | contact the department's Division of Consumer Services to obtain |
| 144 | the name of an approved individual or firm that the insurer may |
| 145 | engage. The department may adopt rules to implement this |
| 146 | subsection. |
| 147 | Section 3. Section 627.7071, Florida Statues, is created |
| 148 | to read: |
| 149 | 627.7071 Legislative intent.--It is the intent of the |
| 150 | Legislature that the following process be used when a sinkhole |
| 151 | claim is filed: |
| 152 | (1) The insurer shall inspect the claim. |
| 153 | (2) If the insurer is unable to determine a valid cause of |
| 154 | the damage or discovers damage to the structure consistent with |
| 155 | a sinkhole loss or if demanded by the policyholder, the insurer |
| 156 | shall engage in phase I testing, as set forth in s. 627.7072(3). |
| 157 | (3) If phase I testing is inconclusive as to the cause of |
| 158 | the damage or if demanded by the policyholder, the insurer shall |
| 159 | perform phase II testing, as set forth in s. 627.7072(4). |
| 160 | (4) If the policyholder and the insurer are unable to |
| 161 | agree on the cause of the damage or other aspects of the |
| 162 | sinkhole claim, the policyholder and the insurer may take part |
| 163 | in neutral evaluation under s. 627.7074. |
| 164 | Section 4. Subsection (1) of section 627.7072, Florida |
| 165 | Statutes, is amended, and subsections (3), (4), (5), and (6) are |
| 166 | added to that section, to read: |
| 167 | 627.7072 Testing standards for sinkholes.-- |
| 168 | (1) The professional engineer and professional geologist |
| 169 | shall perform such tests as sufficient, in their professional |
| 170 | opinion, to determine the presence or absence of sinkhole loss |
| 171 | or other cause of damage within reasonable professional |
| 172 | probability and for the professional engineer to make |
| 173 | recommendations regarding necessary building stabilization and |
| 174 | foundation repair. |
| 175 | (3)(a) All of the following may be performed in the |
| 176 | initial phase of testing, referred to as phase I testing, by or |
| 177 | under the supervision of the professional engineer or |
| 178 | professional geologist, as appropriate: |
| 179 | 1. Identification and location of all reasonably |
| 180 | observable damage. |
| 181 | 2. A geophysical survey such as a ground-penetrating radar |
| 182 | (GPR) test, an electrical resistivity test, or other appropriate |
| 183 | geophysical method. |
| 184 | 3. Hand auger boring and push penetrometer testing in two |
| 185 | or more locations around the foundation of the structure to |
| 186 | determine the composition and relative strength of the nearby |
| 187 | surface soils. The hand auger boring must penetrate to 10 feet, |
| 188 | and the push penetrometer must penetrate to at least 4 feet. |
| 189 | Laboratory tests, including, but not limited to, moisture |
| 190 | content, organic content for probable organic-rich soils, and |
| 191 | Attenberg limits data for clays, must be conducted on any |
| 192 | potentially deleterious soils obtained in the hand auger borings |
| 193 | to document a proximal cause for damage. |
| 194 | 4. The excavation of one or more test pits to determine to |
| 195 | the extent possible the thickness, bearing depth, and type of |
| 196 | foundation system used in the construction. |
| 197 | 5. Preparation of a site map showing damage locations, |
| 198 | documentation of representative damage through the use of |
| 199 | photographs taken at the time of initial and subsequent site |
| 200 | reconnaissance and field testing under this section, and a |
| 201 | written description of the nature of each damage feature. |
| 202 | 6. A floor slab elevation map. |
| 203 | (b) Phase I testing may include other tests the |
| 204 | professional engineer and professional geologist deem to be |
| 205 | practicable and appropriate to identify the cause of distress to |
| 206 | the property, but may not include the type of tests included |
| 207 | under phase II. |
| 208 | (4)(a) If testing performed under subsection (3) is |
| 209 | inconclusive as to the determination of sinkhole loss or reveals |
| 210 | damage other than that related to a sinkhole, in the opinion of |
| 211 | either the professional engineer or professional geologist, or |
| 212 | both, or if additional testing under this section is demanded by |
| 213 | the policyholder in writing within 60 days after the receipt of |
| 214 | the phase I testing results, the following additional tests, |
| 215 | referred to as phase II testing, shall be performed by or under |
| 216 | the supervision of the professional engineer or professional |
| 217 | geologist: |
| 218 | 1. A floor elevation survey or study to determine any |
| 219 | variances in the floor elevation. |
| 220 | 2. At least two invasive penetration test borings, |
| 221 | consisting of standard penetration tests, to determine the |
| 222 | composition and properties of the subsurface geologic materials |
| 223 | surrounding the structure. Cone penetrometer tests may be used |
| 224 | to discover the relative consistency of subsurface conditions. |
| 225 | 3. Laboratory analyses of representative samples of |
| 226 | potentially problematic materials found within the upper 20 feet |
| 227 | of soil to determine if these materials may have contributed to |
| 228 | the damage. |
| 229 | (b) Phase II testing may include other tests the |
| 230 | professional engineer and professional geologist deem to be |
| 231 | appropriate. |
| 232 | (5) Upon conclusion of testing required by this section, |
| 233 | the person conducting the tests must provide a written report to |
| 234 | the insurer and policyholder. All relative testing data, logs, |
| 235 | error reports, and similar information, regardless of whether |
| 236 | the professional engineer or professional geologist finds the |
| 237 | information to be relevant, shall be retained by the |
| 238 | professional engineer or professional geologist for at least 2 |
| 239 | years from the date of the resolution of the claim. |
| 240 | (6) The Department of Environmental Protection may adopt |
| 241 | rules to implement this section. |
| 242 | Section 5. Subsection (1) of section 627.7073, Florida |
| 243 | Statutes, is amended to read: |
| 244 | 627.7073 Sinkhole reports.-- |
| 245 | (1) Upon completion of testing as provided in s. 627.7072, |
| 246 | the professional engineer and professional geologist shall issue |
| 247 | a report and certification to the insurer and the policyholder |
| 248 | as provided in this section. |
| 249 | (a) Sinkhole loss is verified if, based upon tests |
| 250 | performed in accordance with s. 627.7072, a professional an |
| 251 | engineer and a professional geologist issue a written report and |
| 252 | certification stating: |
| 253 | 1. That the cause of the actual physical and structural |
| 254 | damage is sinkhole activity within a reasonable professional |
| 255 | probability. |
| 256 | 2. That the analyses conducted were of sufficient scope to |
| 257 | identify sinkhole activity as the cause of damage within a |
| 258 | reasonable professional probability. |
| 259 | 3. A description of the tests performed. |
| 260 | 4. A recommendation by the professional engineer of |
| 261 | methods for stabilizing the land and building and for making |
| 262 | repairs to the foundation. |
| 263 | (b) If sinkhole activity is eliminated as the cause of |
| 264 | damage to the structure, the professional engineer and |
| 265 | professional geologist shall issue a written report and |
| 266 | certification to the policyholder and the insurer stating: |
| 267 | 1. That the cause of the damage is not sinkhole activity |
| 268 | within a reasonable professional probability. |
| 269 | 2. That the analyses and tests conducted were of |
| 270 | sufficient scope to eliminate sinkhole activity as the cause of |
| 271 | damage within a reasonable professional probability. |
| 272 | 3. A statement of the cause of the damage within a |
| 273 | reasonable professional probability. |
| 274 | 4. A description of the tests performed. |
| 275 | (c) The respective findings, opinions, and recommendations |
| 276 | of the professional engineer and professional geologist as to |
| 277 | the cause of distress to the property verification or |
| 278 | elimination of a sinkhole loss and the findings, opinions, and |
| 279 | recommendations of the professional engineer as to land and |
| 280 | building stabilization and foundation repair are conclusive, |
| 281 | unless contrary findings and conclusions are proven by clear and |
| 282 | convincing evidence shall be presumed correct. |
| 283 | Section 6. Section 627.7074, Florida Statutes, is created |
| 284 | to read: |
| 285 | 627.7074 Alternative procedure for resolution of disputed |
| 286 | sinkhole insurance claims.-- |
| 287 | (1) As used in this section: |
| 288 | (a) "Neutral evaluation" means the alternative dispute |
| 289 | resolution provided for in this section. |
| 290 | (b) "Neutral evaluator" means an professional engineer or |
| 291 | a professional geologist who has completed a course of study in |
| 292 | alternative dispute resolution designed or approved by the |
| 293 | department for use in the neutral evaluation process, who is |
| 294 | determined to be fair and impartial, and who is attempting to |
| 295 | resolve the dispute or claim under this section. |
| 296 | (c) "Department" means the Department of Financial |
| 297 | Services. |
| 298 | (2) The department shall certify and maintain a list of |
| 299 | persons who are neutral evaluators. |
| 300 | (3) Following the receipt of the report provided under s. |
| 301 | 627.7073 or the denial of a claim for a sinkhole loss, the |
| 302 | insurer shall notify the policyholder of his or her right to |
| 303 | participate in the neutral evaluation program under this |
| 304 | section. Neutral evaluation supersedes the alternative dispute |
| 305 | resolution process under s. 627.7015. The department shall |
| 306 | prepare a consumer information pamphlet for distribution by the |
| 307 | insurer to policyholders. The pamphlet shall clearly describe |
| 308 | the neutral evaluation process and include directions and forms |
| 309 | necessary for the policyholder to request a neutral evaluation. |
| 310 | (4) Neutral evaluation is optional and nonbinding. Either |
| 311 | the policyholder or the insurer may decline to participate. A |
| 312 | request for neutral evaluation shall be filed with the |
| 313 | department by the policyholder or the insurer on a form approved |
| 314 | by the department. The request for neutral evaluation must state |
| 315 | the reason for the request and must include an explanation of |
| 316 | all the issues in dispute at the time of the request. Filing a |
| 317 | request for neutral evaluation tolls the applicable time |
| 318 | requirements for filing suit for a period of 60 days following |
| 319 | the conclusion of the neutral evaluation process or the time |
| 320 | prescribed in s. 95.11, whichever is later. |
| 321 | (5) Neutral evaluation shall be conducted as an informal |
| 322 | process in which formal rules of evidence and procedure need not |
| 323 | be observed. A party to neutral evaluation is not required to |
| 324 | attend neutral evaluation if a representative of the party |
| 325 | attends and has the authority to make a binding decision on |
| 326 | behalf of the party. All parties shall participate in the |
| 327 | evaluation in good faith. |
| 328 | (6) The insurer shall pay the costs associated with the |
| 329 | neutral evaluation. |
| 330 | (7) Upon receipt of a request for neutral evaluation, the |
| 331 | department shall refer the request to a neutral evaluator. The |
| 332 | neutral evaluator shall notify the policyholder and the insurer |
| 333 | of the date, time, and place of the neutral evaluation |
| 334 | conference. The conference may be held by telephone, if feasible |
| 335 | and desirable. The neutral evaluation conference shall be held |
| 336 | within 45 days after receipt of the request by the department. |
| 337 | (8) The department shall adopt rules of procedure for the |
| 338 | neutral evaluation process. |
| 339 | (9) For policyholders not represented by an attorney, a |
| 340 | consumer affairs specialist of the department or an employee |
| 341 | designated as the primary contact for consumers on issues |
| 342 | relating to sinkholes under s. 20.121 shall be available for |
| 343 | consultation to the extent that he or she may lawfully do so. |
| 344 | (10) Disclosures and information divulged in the neutral |
| 345 | evaluation process are not admissible in any subsequent action |
| 346 | or proceeding relating to the claim or to the cause of action |
| 347 | giving rise to the claim, except as provided in subsection (13). |
| 348 | (11) Any court proceeding related to the subject matter of |
| 349 | the neutral evaluation shall be stayed pending completion of the |
| 350 | neutral evaluation. |
| 351 | (12) For matters that are not resolved by the parties at |
| 352 | the conclusion of the neutral evaluation, the neutral evaluator |
| 353 | shall prepare a report stating that in his or her opinion the |
| 354 | sinkhole loss has been verified or eliminated and, if verified, |
| 355 | the need for and estimated costs of stabilizing the land and any |
| 356 | covered structures or buildings and other appropriate |
| 357 | remediation or structural repairs. The evaluator's report shall |
| 358 | be sent to all parties in attendance at the neutral evaluation |
| 359 | and to the department. |
| 360 | (13) The recommendation of the neutral evaluator is not |
| 361 | binding on any party and the parties retain access to courts. |
| 362 | The neutral evaluator's written recommendation is admissible in |
| 363 | any subsequent action or proceeding relating to the claim or to |
| 364 | the cause of action giving rise to the claim only for purposes |
| 365 | of determining the award of attorney's fees. |
| 366 | (14) If the policyholder declines to participate in |
| 367 | neutral evaluation requested by the insurer or declines to |
| 368 | resolve the matter in accordance with the recommendation of the |
| 369 | neutral evaluator pursuant to this section, the insurer shall |
| 370 | not be liable for attorney's fees under s. 627.428 or other |
| 371 | provisions of the insurance code or for extra contractual |
| 372 | damages related to a claim for a sinkhole loss. |
| 373 | (15) A party may seek judicial review of the |
| 374 | recommendation of the neutral evaluator to determine whether the |
| 375 | recommendation is reasonable. A recommendation is reasonable |
| 376 | unless it was procured by corruption, fraud, or other undue |
| 377 | means; there was evident partiality by the neutral evaluator or |
| 378 | misconduct prejudicing the rights of any party; or the neutral |
| 379 | evaluator exceeded the authority and power granted by this |
| 380 | subsection. If the court declares the recommendation is not |
| 381 | reasonable, the neutral evaluation recommendation shall be |
| 382 | vacated. |
| 383 | Section 7. This act shall take effect July 1, 2006. |