| 1 | The Health Care Appropriations Committee recommends the |
| 2 | following: |
| 3 |
|
| 4 | Council/Committee Substitute |
| 5 | Remove the entire bill and insert: |
| 6 | A bill to be entitled |
| 7 | An act relating to the Florida 211 Network; amending s. |
| 8 | 408.918, F.S.; designating the Agency for Health Care |
| 9 | Administration as the lead entity for purposes of |
| 10 | receiving and distributing federal funds; requiring the |
| 11 | Florida 211 Network to provide services in each county and |
| 12 | to coordinate services with county emergency management |
| 13 | agencies during disasters; providing requirements for |
| 14 | distribution of state funds appropriated for such |
| 15 | purposes; requiring local matching funds; requiring |
| 16 | expenditure reports to the Florida Alliance of Information |
| 17 | and Referral Services, the Agency for Health Care |
| 18 | Administration, the Governor, and the Legislature; |
| 19 | defining the term "Florida 211 Network provider"; |
| 20 | providing an appropriation; providing an effective date. |
| 21 |
|
| 22 | WHEREAS, the 2002 Legislature created the "Florida Health |
| 23 | and Human Services Access Act" in sections 408.911-408.918, |
| 24 | Florida Statutes, and |
| 25 | WHEREAS, the act "authorizes the planning, development, |
| 26 | and, subject to appropriations, the implementation of a |
| 27 | statewide Florida 211 Network, which shall serve as the single |
| 28 | point of coordination for information and referral for health |
| 29 | and human services" in section 408.918(1), Florida Statutes, and |
| 30 | WHEREAS, in order to participate in the Florida 211 |
| 31 | Network, a 211 provider must be certified by the Agency for |
| 32 | Health Care Administration under section 408.918(2), Florida |
| 33 | Statutes, and |
| 34 | WHEREAS, 211 is the 911 telephone number for nonemergency |
| 35 | health and human services and for crisis response information, |
| 36 | is available in 42 counties, and represents 14.7 million people, |
| 37 | or 82.5 percent of the state's population, and |
| 38 | WHEREAS, the Florida Alliance of Information and Referral |
| 39 | Services is the statewide membership organization in which all |
| 40 | 211 providers participate and which has drafted the Florida 211 |
| 41 | Network business plan identifying the most efficient processes |
| 42 | by which the Florida 211 Network should expand statewide, and |
| 43 | WHEREAS, 211 providers have compiled information on |
| 44 | thousands of human services programs across the state, and |
| 45 | WHEREAS, 211 call centers make it easier for more than 14 |
| 46 | million Floridians to get the information they need to keep them |
| 47 | out of emergency rooms, off government assistance, out of "deep- |
| 48 | end" social services programs, safe from abuse, and in stable |
| 49 | housing, and |
| 50 | WHEREAS, 211 call centers also help people find job |
| 51 | training and assistance, elder care and child care, and before- |
| 52 | school and after-school care that allow them to stay employed, |
| 53 | and |
| 54 | WHEREAS, during the 2004 and 2005 hurricane seasons, 211 |
| 55 | call centers provided critically needed support to many |
| 56 | emergency operations centers, provided information to Floridians |
| 57 | impacted by hurricanes, were instrumental in identifying unmet |
| 58 | and emerging needs, and helped mobilize and manage volunteers, |
| 59 | and |
| 60 | WHEREAS, 211 call centers will continue to be a critical |
| 61 | part of recovery efforts, providing a connection to help for |
| 62 | people whose lives have been dramatically affected by the 2005 |
| 63 | hurricanes, NOW, THEREFORE, |
| 64 |
|
| 65 | Be It Enacted by the Legislature of the State of Florida: |
| 66 |
|
| 67 | Section 1. Section 408.918, Florida Statutes, is amended |
| 68 | to read: |
| 69 | 408.918 Florida 211 Network; uniform certification |
| 70 | requirements.-- |
| 71 | (1) The Legislature finds that a statewide Florida 211 |
| 72 | Network would be of great benefit to Floridians, particularly in |
| 73 | times of disaster, and authorizes the planning, development, |
| 74 | and, subject to appropriations, the implementation of a |
| 75 | statewide Florida 211 Network, which shall serve as the single |
| 76 | point of coordination for information and referral for health |
| 77 | and human services. The objectives for establishing the Florida |
| 78 | 211 Network shall be to: |
| 79 | (a) Provide comprehensive and cost-effective access to |
| 80 | health and human services information. |
| 81 | (b) Improve access to accurate information by simplifying |
| 82 | and enhancing state and local health and human services |
| 83 | information and referral systems and by fostering collaboration |
| 84 | among information and referral systems, including those serving |
| 85 | persons with disabilities and special health care needs. |
| 86 | (c) Electronically connect local information and referral |
| 87 | systems to each other, to service providers, and to consumers of |
| 88 | information and referral services. |
| 89 | (d) Establish and promote standards for data collection |
| 90 | and for distributing information among state and local |
| 91 | organizations. |
| 92 | (e) Promote the use of a common dialing access code and |
| 93 | the visibility and public awareness of the availability of |
| 94 | information and referral services. |
| 95 | (f) Provide a management and administrative structure to |
| 96 | support the Florida 211 Network and establish technical |
| 97 | assistance, training, and support programs for information and |
| 98 | referral-service programs. |
| 99 | (g) Test methods for integrating information and referral |
| 100 | services with local and state health and human services programs |
| 101 | and for consolidating and streamlining eligibility and case |
| 102 | management processes. |
| 103 | (h) Provide access to standardized, comprehensive data to |
| 104 | assist in identifying gaps and needs in health and human |
| 105 | services programs. |
| 106 | (i) Provide a unified systems plan with a developed |
| 107 | platform, taxonomy, and standards for data management and |
| 108 | access. |
| 109 | (2) In order to participate in the Florida 211 Network, a |
| 110 | 211 provider must be certified by the Agency for Health Care |
| 111 | Administration. The agency shall develop criteria for |
| 112 | certification, as recommended by the Florida Alliance of |
| 113 | Information and Referral Services, and shall adopt the criteria |
| 114 | as administrative rules. |
| 115 | (a) If any provider of information and referral services |
| 116 | or other entity leases a 211 number from a local exchange |
| 117 | company and is not certified by the agency, the agency shall, |
| 118 | after consultation with the local exchange company and the |
| 119 | Public Service Commission, request that the Federal |
| 120 | Communications Commission direct the local exchange company to |
| 121 | revoke the use of the 211 number. |
| 122 | (b) The agency shall seek the assistance and guidance of |
| 123 | the Public Service Commission and the Federal Communications |
| 124 | Commission in resolving any disputes arising over jurisdiction |
| 125 | related to 211 numbers. |
| 126 | (c) The agency is designated the lead entity for purposes |
| 127 | of receiving and distributing funds that may become available |
| 128 | from the Federal Government to support the Florida 211 Network. |
| 129 | (3)(a) The Florida 211 Network shall be expanded statewide |
| 130 | to provide services in each county. Each 211 provider shall |
| 131 | coordinate with each county emergency management agency in the |
| 132 | 211 service area to determine how the Florida 211 Network may be |
| 133 | used in the event of a disaster, including how a 211 provider |
| 134 | will respond with information that is essential to assisting |
| 135 | individuals during a natural disaster. |
| 136 | (b) To implement the Florida 211 Network business plan, |
| 137 | the agency shall distribute to the Florida Alliance of |
| 138 | Information and Referral Services funds appropriated to the |
| 139 | agency to expand the Florida 211 Network statewide and to |
| 140 | enhance operations of existing 211 providers. The funds |
| 141 | distributed to the Florida Alliance of Information and Referral |
| 142 | Services shall be made available to 211 providers on a matching |
| 143 | basis, with each 211 provider required to provide $1 for each $1 |
| 144 | provided to that 211 provider from state funds appropriated for |
| 145 | that purpose. At a minimum, the funds shall be used to achieve |
| 146 | statewide 211 coverage. |
| 147 | (c)1. No later than December 15, 2006, each 211 provider |
| 148 | that receives funding under this subsection shall report to the |
| 149 | Florida Alliance of Information and Referral Services the |
| 150 | expenditure of the state funds on a form developed by the |
| 151 | agency. |
| 152 | 2. No later than January 1, 2007, the Florida Alliance of |
| 153 | Information and Referral Services shall provide a statewide |
| 154 | report to the agency which includes the individual reports and |
| 155 | aggregated data provided by the 211 providers. |
| 156 | 3. No later than February 15, 2007, the agency shall |
| 157 | submit a report to the Governor, the President of the Senate, |
| 158 | and the Speaker of the House of Representatives detailing |
| 159 | expenditure of the funds appropriated to it for the purposes of |
| 160 | this subsection. |
| 161 | (4) As used in this section, the term "Florida 211 Network |
| 162 | provider" or "211 provider" means an information and referral |
| 163 | organization the primary purpose of which is to maintain |
| 164 | information about human service resources in the community, |
| 165 | supply descriptive information about the agencies or |
| 166 | organizations that offer such services, and assist consumers in |
| 167 | accessing appropriate providers of such services. |
| 168 | Section 2. The sum of $5 million is appropriated for the |
| 169 | 2006-2007 fiscal year from nonrecurring general revenue to the |
| 170 | Agency for Health Care Administration to fund the statewide |
| 171 | expansion of the Florida 211 Network to all counties and to |
| 172 | enhance the operations of existing 211 providers under s. |
| 173 | 408.918, Florida Statutes, as amended by this act. Any funds |
| 174 | that are not encumbered for the 2006-2007 fiscal year shall |
| 175 | revert on June 30, 2007, and may be reappropriated in the 2007- |
| 176 | 2008 fiscal year General Appropriations Act for the same |
| 177 | purposes. |
| 178 | Section 3. This act shall take effect upon becoming a law. |