HB 0249CS


1The Health Care Appropriations Committee recommends the
4     Council/Committee Substitute
5     Remove the entire bill and insert:
A bill to be entitled
7An act relating to the Florida 211 Network; amending s.
8408.918, F.S.; designating the Agency for Health Care
9Administration as the lead entity for purposes of
10receiving and distributing federal funds; requiring the
11Florida 211 Network to provide services in each county and
12to coordinate services with county emergency management
13agencies during disasters; providing requirements for
14distribution of state funds appropriated for such
15purposes; requiring local matching funds; requiring
16expenditure reports to the Florida Alliance of Information
17and Referral Services, the Agency for Health Care
18Administration, the Governor, and the Legislature;
19defining the term "Florida 211 Network provider";
20providing an appropriation; providing an effective date.
22     WHEREAS, the 2002 Legislature created the "Florida Health
23and Human Services Access Act" in sections 408.911-408.918,
24Florida Statutes, and
25     WHEREAS, the act "authorizes the planning, development,
26and, subject to appropriations, the implementation of a
27statewide Florida 211 Network, which shall serve as the single
28point of coordination for information and referral for health
29and human services" in section 408.918(1), Florida Statutes, and
30     WHEREAS, in order to participate in the Florida 211
31Network, a 211 provider must be certified by the Agency for
32Health Care Administration under section 408.918(2), Florida
33Statutes, and
34     WHEREAS, 211 is the 911 telephone number for nonemergency
35health and human services and for crisis response information,
36is available in 42 counties, and represents 14.7 million people,
37or 82.5 percent of the state's population, and
38     WHEREAS, the Florida Alliance of Information and Referral
39Services is the statewide membership organization in which all
40211 providers participate and which has drafted the Florida 211
41Network business plan identifying the most efficient processes
42by which the Florida 211 Network should expand statewide, and
43     WHEREAS, 211 providers have compiled information on
44thousands of human services programs across the state, and
45     WHEREAS, 211 call centers make it easier for more than 14
46million Floridians to get the information they need to keep them
47out of emergency rooms, off government assistance, out of "deep-
48end" social services programs, safe from abuse, and in stable
49housing, and
50     WHEREAS, 211 call centers also help people find job
51training and assistance, elder care and child care, and before-
52school and after-school care that allow them to stay employed,
54     WHEREAS, during the 2004 and 2005 hurricane seasons, 211
55call centers provided critically needed support to many
56emergency operations centers, provided information to Floridians
57impacted by hurricanes, were instrumental in identifying unmet
58and emerging needs, and helped mobilize and manage volunteers,
60     WHEREAS, 211 call centers will continue to be a critical
61part of recovery efforts, providing a connection to help for
62people whose lives have been dramatically affected by the 2005
63hurricanes, NOW, THEREFORE,
65Be It Enacted by the Legislature of the State of Florida:
67     Section 1.  Section 408.918, Florida Statutes, is amended
68to read:
69     408.918  Florida 211 Network; uniform certification
71     (1)  The Legislature finds that a statewide Florida 211
72Network would be of great benefit to Floridians, particularly in
73times of disaster, and authorizes the planning, development,
74and, subject to appropriations, the implementation of a
75statewide Florida 211 Network, which shall serve as the single
76point of coordination for information and referral for health
77and human services. The objectives for establishing the Florida
78211 Network shall be to:
79     (a)  Provide comprehensive and cost-effective access to
80health and human services information.
81     (b)  Improve access to accurate information by simplifying
82and enhancing state and local health and human services
83information and referral systems and by fostering collaboration
84among information and referral systems, including those serving
85persons with disabilities and special health care needs.
86     (c)  Electronically connect local information and referral
87systems to each other, to service providers, and to consumers of
88information and referral services.
89     (d)  Establish and promote standards for data collection
90and for distributing information among state and local
92     (e)  Promote the use of a common dialing access code and
93the visibility and public awareness of the availability of
94information and referral services.
95     (f)  Provide a management and administrative structure to
96support the Florida 211 Network and establish technical
97assistance, training, and support programs for information and
98referral-service programs.
99     (g)  Test methods for integrating information and referral
100services with local and state health and human services programs
101and for consolidating and streamlining eligibility and case
102management processes.
103     (h)  Provide access to standardized, comprehensive data to
104assist in identifying gaps and needs in health and human
105services programs.
106     (i)  Provide a unified systems plan with a developed
107platform, taxonomy, and standards for data management and
109     (2)  In order to participate in the Florida 211 Network, a
110211 provider must be certified by the Agency for Health Care
111Administration. The agency shall develop criteria for
112certification, as recommended by the Florida Alliance of
113Information and Referral Services, and shall adopt the criteria
114as administrative rules.
115     (a)  If any provider of information and referral services
116or other entity leases a 211 number from a local exchange
117company and is not certified by the agency, the agency shall,
118after consultation with the local exchange company and the
119Public Service Commission, request that the Federal
120Communications Commission direct the local exchange company to
121revoke the use of the 211 number.
122     (b)  The agency shall seek the assistance and guidance of
123the Public Service Commission and the Federal Communications
124Commission in resolving any disputes arising over jurisdiction
125related to 211 numbers.
126     (c)  The agency is designated the lead entity for purposes
127of receiving and distributing funds that may become available
128from the Federal Government to support the Florida 211 Network.
129     (3)(a)  The Florida 211 Network shall be expanded statewide
130to provide services in each county. Each 211 provider shall
131coordinate with each county emergency management agency in the
132211 service area to determine how the Florida 211 Network may be
133used in the event of a disaster, including how a 211 provider
134will respond with information that is essential to assisting
135individuals during a natural disaster.
136     (b)  To implement the Florida 211 Network business plan,
137the agency shall distribute to the Florida Alliance of
138Information and Referral Services funds appropriated to the
139agency to expand the Florida 211 Network statewide and to
140enhance operations of existing 211 providers. The funds
141distributed to the Florida Alliance of Information and Referral
142Services shall be made available to 211 providers on a matching
143basis, with each 211 provider required to provide $1 for each $1
144provided to that 211 provider from state funds appropriated for
145that purpose. At a minimum, the funds shall be used to achieve
146statewide 211 coverage.
147     (c)1.  No later than December 15, 2006, each 211 provider
148that receives funding under this subsection shall report to the
149Florida Alliance of Information and Referral Services the
150expenditure of the state funds on a form developed by the
152     2.  No later than January 1, 2007, the Florida Alliance of
153Information and Referral Services shall provide a statewide
154report to the agency which includes the individual reports and
155aggregated data provided by the 211 providers.
156     3.  No later than February 15, 2007, the agency shall
157submit a report to the Governor, the President of the Senate,
158and the Speaker of the House of Representatives detailing
159expenditure of the funds appropriated to it for the purposes of
160this subsection.
161     (4)  As used in this section, the term "Florida 211 Network
162provider" or "211 provider" means an information and referral
163organization the primary purpose of which is to maintain
164information about human service resources in the community,
165supply descriptive information about the agencies or
166organizations that offer such services, and assist consumers in
167accessing appropriate providers of such services.
168     Section 2.  The sum of $5 million is appropriated for the
1692006-2007 fiscal year from nonrecurring general revenue to the
170Agency for Health Care Administration to fund the statewide
171expansion of the Florida 211 Network to all counties and to
172enhance the operations of existing 211 providers under s.
173408.918, Florida Statutes, as amended by this act. Any funds
174that are not encumbered for the 2006-2007 fiscal year shall
175revert on June 30, 2007, and may be reappropriated in the 2007-
1762008 fiscal year General Appropriations Act for the same
178     Section 3.  This act shall take effect upon becoming a law.

CODING: Words stricken are deletions; words underlined are additions.