| 1 | A bill to be entitled |
| 2 | An act relating to the Department of Highway Safety and |
| 3 | Motor Vehicles; directing the department to study |
| 4 | outsourcing its driver's license services; providing a |
| 5 | definition; requiring that the department submit a report |
| 6 | to the Governor and Legislature by a specified date; |
| 7 | providing requirements for the department with respect to |
| 8 | issues to be included in the study; requiring a cost- |
| 9 | benefit analysis and a transition and implementation plan; |
| 10 | providing an effective date. |
| 11 |
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| 12 | Be It Enacted by the Legislature of the State of Florida: |
| 13 |
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| 14 | Section 1. (1) The Department of Highway Safety and Motor |
| 15 | Vehicles shall study the outsourcing of its driver's license |
| 16 | services and shall make recommendations to the Governor, the |
| 17 | President of the Senate, and the Speaker of the House of |
| 18 | Representatives by January 1, 2007. As used in this section, the |
| 19 | term "outsourcing" means the process of contracting with an |
| 20 | external service provider or other governmental agency to |
| 21 | provide a service, in whole or in part, while the department |
| 22 | retains the responsibility and accountability for the service. |
| 23 | (2) As part of its study, the department shall provide a |
| 24 | description of the services to be outsourced. Types of issues |
| 25 | for the department to consider must include, but need not be |
| 26 | limited to: |
| 27 | (a) A detailed description of the service to be outsourced |
| 28 | and a description and analysis of the department's current |
| 29 | performance of the service. |
| 30 | (b) A cost-benefit analysis describing the estimated |
| 31 | specific direct and indirect costs or savings; performance |
| 32 | improvements, including reducing wait times at driver's license |
| 33 | offices; risks; and qualitative and quantitative benefits |
| 34 | involved in or resulting from outsourcing the service. The cost- |
| 35 | benefit analysis must include a detailed plan and timeline |
| 36 | identifying all actions that must be implemented to realize the |
| 37 | expected benefits. |
| 38 | (c) A statement of the potential effect on applicable |
| 39 | federal, state, and local revenues and expenditures. The |
| 40 | statement must specifically describe the effect on general |
| 41 | revenue, trust funds, general revenue service charges, and |
| 42 | interest on trust funds, together with the potential direct or |
| 43 | indirect effect on federal funding and cost allocations. |
| 44 | (d) A plan to ensure compliance with public-records law. |
| 45 | (e) A transition and implementation plan for addressing |
| 46 | changes in the number of department personnel, affected business |
| 47 | processes, and employee-transition issues. Such a plan must also |
| 48 | specify the mechanism for continuing the operation of the |
| 49 | service if the contractor fails to perform or comply with the |
| 50 | performance standards and provisions of the contract. Within |
| 51 | this plan, the department shall identify all resources, |
| 52 | including full-time equivalent positions, which are subject to |
| 53 | outsourcing. |
| 54 | Section 2. This act shall take effect upon becoming a law. |