| 1 | The Economic Development, Trade & Banking Committee recommends |
| 2 | the following: |
| 3 |
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| 4 | Council/Committee Substitute |
| 5 | Remove the entire bill and insert: |
| 6 |
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| 7 | A bill to be entitled |
| 8 | An act relating to security of consumer credit report |
| 9 | information; creating s. 501.005, F.S.; authorizing a |
| 10 | consumer to place a security freeze on his or her consumer |
| 11 | credit report; defining "consumer credit report security |
| 12 | freeze"; providing procedures and requirements with |
| 13 | respect to the placement, temporary suspension, and |
| 14 | removal of a security freeze on a consumer credit report; |
| 15 | authorizing a consumer to allow specified temporary access |
| 16 | to his or her credit report during a security freeze; |
| 17 | providing procedures with respect to such temporary |
| 18 | access; providing for removal of a security freeze when a |
| 19 | consumer's credit report was frozen due to a material |
| 20 | misrepresentation of fact by the consumer; providing |
| 21 | applicability; prohibiting a consumer credit reporting |
| 22 | agency from charging a fee to place a security freeze on a |
| 23 | consumer credit report; authorizing consumer credit |
| 24 | reporting agencies to charge a fee to remove or |
| 25 | temporarily lift a security freeze and to reissue a |
| 26 | personal identification number or password; restricting |
| 27 | the change of specified information in a consumer credit |
| 28 | report when a security freeze is in effect; providing an |
| 29 | exemption for certain persons or entities; providing for |
| 30 | civil remedy; providing requirements with respect to |
| 31 | written disclosure by a consumer credit reporting agency |
| 32 | of procedures and consumer rights associated with a |
| 33 | security freeze; providing an effective date. |
| 34 |
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| 35 | Be It Enacted by the Legislature of the State of Florida: |
| 36 |
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| 37 | Section 1. Section 501.005, Florida Statutes, is created |
| 38 | to read: |
| 39 | 501.005 Consumer credit report security freeze.-- |
| 40 | (1) A consumer may place a security freeze on his or her |
| 41 | consumer credit report by making a request in writing by |
| 42 | certified mail to a consumer credit reporting agency. For |
| 43 | purposes of this section, "consumer credit report security |
| 44 | freeze" or "security freeze" means a notice placed in a |
| 45 | consumer's credit report that prohibits a consumer credit |
| 46 | reporting agency from releasing the consumer's credit report or |
| 47 | any information contained within the credit report to a third |
| 48 | party without the express authorization of the consumer. This |
| 49 | section does not prevent a consumer credit reporting agency from |
| 50 | advising a third party that a security freeze is in effect with |
| 51 | respect to the consumer's credit report. |
| 52 | (2) A consumer credit reporting agency shall place a |
| 53 | security freeze on a consumer's credit report no later than 5 |
| 54 | business days after receiving a request from the consumer. |
| 55 | (3) The consumer credit reporting agency shall send a |
| 56 | written confirmation of the security freeze to the consumer |
| 57 | within 5 business days after instituting the security freeze and |
| 58 | shall provide the consumer with a unique personal identification |
| 59 | number or password to be used by the consumer when providing |
| 60 | authorization for the limited release of his or her credit |
| 61 | report for a designated period of time during the security |
| 62 | freeze as provided in subsection (4). |
| 63 | (4) A consumer may allow his or her credit report to be |
| 64 | accessed for a designated period of time while a security freeze |
| 65 | is in effect by contacting the consumer credit reporting agency |
| 66 | and requesting that the freeze be temporarily lifted. The |
| 67 | consumer must provide the following information to the consumer |
| 68 | credit reporting agency as part of the request: |
| 69 | (a) Proper identification as determined by the consumer |
| 70 | credit reporting agency. |
| 71 | (b) The unique personal identification number or password |
| 72 | provided by the consumer credit reporting agency pursuant to |
| 73 | subsection (3). |
| 74 | (c) Information specifying the period of time for which |
| 75 | the report shall be made available. |
| 76 | (5) A consumer credit reporting agency that receives a |
| 77 | request from a consumer to temporarily lift a freeze on a credit |
| 78 | report pursuant to subsection (4) shall comply with the request |
| 79 | no later than 3 business days after receiving the request. |
| 80 | (6) A consumer credit reporting agency shall use |
| 81 | telephonic communication or any form of secure electronic media |
| 82 | to receive and process a request from a consumer pursuant to |
| 83 | subsection (4) with the goal of processing a request within 15 |
| 84 | minutes after receipt of such request. |
| 85 | (7) A consumer credit reporting agency shall temporarily |
| 86 | lift or remove a security freeze placed on a consumer's credit |
| 87 | report only in the following instances: |
| 88 | (a) Upon consumer request, pursuant to subsection (4) or |
| 89 | subsection (10). |
| 90 | (b) If the consumer's credit report was frozen due to a |
| 91 | material misrepresentation of fact by the consumer. If a |
| 92 | consumer credit reporting agency intends to remove a security |
| 93 | freeze on a consumer's credit report pursuant to this paragraph, |
| 94 | the consumer credit reporting agency shall notify the consumer |
| 95 | in writing prior to removing the security freeze. |
| 96 | (8) A third party requesting access to a consumer credit |
| 97 | report on which a security freeze is in effect in connection |
| 98 | with an application for credit or other permissible use may |
| 99 | treat the application as incomplete if the consumer has not |
| 100 | authorized a temporary lifting of the security freeze for the |
| 101 | period of time during which the request is made. |
| 102 | (9) If a consumer requests a security freeze, the consumer |
| 103 | credit reporting agency shall disclose to the consumer all |
| 104 | information relevant to the process of instituting, temporarily |
| 105 | lifting, and removing a security freeze and shall include the |
| 106 | disclosure required by subsection (16). |
| 107 | (10) A security freeze shall remain in place until the |
| 108 | consumer requests that it be removed. A consumer credit |
| 109 | reporting agency shall remove a security freeze within 3 |
| 110 | business days after receiving a request for removal from the |
| 111 | consumer, who, upon making the request for removal, must provide |
| 112 | the following: |
| 113 | (a) Proper identification as determined by the consumer |
| 114 | credit reporting agency. |
| 115 | (b) The unique personal identification number or password |
| 116 | provided by the credit reporting agency pursuant to subsection |
| 117 | (3). |
| 118 | (11) The provisions of this section do not apply to the |
| 119 | use of a consumer credit report by the following persons or for |
| 120 | the following reasons: |
| 121 | (a) A person to whom the consumer owes a financial |
| 122 | obligation or a subsidiary, affiliate, or agent of the person, |
| 123 | or an assignee of a financial obligation owed by the consumer to |
| 124 | the person, or a prospective assignee of a financial obligation |
| 125 | owed by the consumer to the person in conjunction with the |
| 126 | proposed purchase of the financial obligation, with which the |
| 127 | consumer has or had prior to assignment an account or contract, |
| 128 | including a demand deposit account, or to whom the consumer |
| 129 | issued a negotiable instrument, for the purposes of reviewing |
| 130 | the account or collecting the financial obligation owed for the |
| 131 | account, contract, or negotiable instrument. For purposes of |
| 132 | this paragraph, "reviewing the account" includes activities |
| 133 | related to account maintenance, monitoring, credit line |
| 134 | increases, and account upgrades and enhancements. |
| 135 | (b) A subsidiary, affiliate, agent, assignee, or |
| 136 | prospective assignee of a person to whom access has been granted |
| 137 | under this section for purposes of facilitating the extension of |
| 138 | credit or other permissible use. |
| 139 | (c) A state agency acting within its lawful investigative |
| 140 | or regulatory authority. |
| 141 | (d) A state or local law enforcement agency acting to |
| 142 | investigate a crime or conducting a criminal background check. |
| 143 | (e) Any person administering a credit file monitoring |
| 144 | subscription service to which the consumer has subscribed. |
| 145 | (f) Any person for the purpose of providing a consumer |
| 146 | with a copy of the consumer's credit report upon the consumer's |
| 147 | request. |
| 148 | (g) Pursuant to a court order lawfully entered. |
| 149 | (h) The use of credit information for the purposes of |
| 150 | prescreening as provided for by the federal Fair Credit |
| 151 | Reporting Act. |
| 152 | (12) A consumer credit reporting agency shall not charge a |
| 153 | consumer a fee to place a security freeze on the consumer's |
| 154 | credit report. A consumer credit reporting agency may charge a |
| 155 | reasonable fee, not to exceed $5, to a consumer who elects to |
| 156 | remove or temporarily lift a security freeze on his or her |
| 157 | consumer credit report. A consumer may be charged a reasonable |
| 158 | fee, not to exceed $5, if the consumer fails to retain the |
| 159 | original personal identification number or password provided by |
| 160 | the consumer credit reporting agency, and the agency must |
| 161 | reissue the personal identification number or password or |
| 162 | provide a new personal identification number or password to the |
| 163 | consumer. |
| 164 | (13) If a security freeze is in effect, a consumer credit |
| 165 | reporting agency shall not change any of the following official |
| 166 | information in a consumer credit report without sending a |
| 167 | written confirmation of the change to the consumer within 30 |
| 168 | days after the change is posted to the consumer's file: |
| 169 | (a) Name. |
| 170 | (b) Address. |
| 171 | (c) Date of birth. |
| 172 | (d) Social security number. |
| 173 |
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| 174 | Written confirmation is not required for technical corrections |
| 175 | of a consumer's official information, including name and street |
| 176 | abbreviations, complete spellings, or transposition of numbers |
| 177 | or letters. In the case of an address change, the written |
| 178 | confirmation shall be sent to both the new address and the |
| 179 | former address. |
| 180 | (14) The provisions of this section do not apply to the |
| 181 | following entities: |
| 182 | (a) A check services company, which issues authorizations |
| 183 | for the purpose of approving or processing negotiable |
| 184 | instruments, electronic funds transfers, or similar methods of |
| 185 | payment. |
| 186 | (b) A demand deposit account information service company, |
| 187 | which issues reports regarding account closures due to fraud, |
| 188 | substantial overdrafts, automatic teller machine abuse, or |
| 189 | similar negative information regarding a consumer to inquiring |
| 190 | banks or other financial institutions for use only in reviewing |
| 191 | a consumer request for a demand deposit account at the inquiring |
| 192 | bank or financial institution, as defined in s. 655.005(1)(g) or |
| 193 | (h). |
| 194 | (c) A consumer credit reporting agency that acts only as a |
| 195 | reseller of credit information by assembling and merging |
| 196 | information contained in the database of another consumer credit |
| 197 | reporting agency or multiple consumer credit reporting agencies |
| 198 | and does not maintain a permanent database of credit information |
| 199 | from which new consumer credit reports are produced. However, a |
| 200 | consumer credit reporting agency shall honor any security freeze |
| 201 | placed on a consumer credit report by another consumer credit |
| 202 | reporting agency. |
| 203 | (15) In addition to any other penalties or remedies |
| 204 | provided under law, a person who is aggrieved by a knowing or |
| 205 | willful violation of the provisions of this section may bring a |
| 206 | civil action in any court of competent jurisdiction against any |
| 207 | person or entity, including a consumer credit reporting agency, |
| 208 | for recovery of actual and consequential damages, court costs, |
| 209 | and attorney's fees. |
| 210 | (16) Any written disclosure by a consumer credit reporting |
| 211 | agency to any consumer pursuant to this section shall include a |
| 212 | written summary of all rights the consumer has under this |
| 213 | section, and, in the case of a consumer credit reporting agency |
| 214 | which compiles and maintains consumer credit reports on a |
| 215 | nationwide basis, a toll-free telephone number which the |
| 216 | consumer can use to communicate with the consumer credit |
| 217 | reporting agency. The written summary of rights required under |
| 218 | this section is sufficient if it is in substantially the |
| 219 | following form: |
| 220 |
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| 221 | You have a right to place a "security freeze" on your |
| 222 | credit report, which will prohibit a consumer credit reporting |
| 223 | agency from releasing any information in your credit report |
| 224 | without your express authorization. A security freeze must be |
| 225 | requested in writing by certified mail to a consumer credit |
| 226 | reporting agency. The security freeze is designed to prevent |
| 227 | credit, loans, and services from being approved in your name |
| 228 | without your consent. However, you should be aware that using a |
| 229 | security freeze to control access to the personal and financial |
| 230 | information in your credit report may delay, interfere with, or |
| 231 | prohibit the timely approval of any subsequent request or |
| 232 | application you make regarding a new loan, credit, mortgage, |
| 233 | insurance, government services or payments, rental housing, |
| 234 | employment, investment, license, cellular phone, utilities, |
| 235 | digital signature, Internet credit card transaction, or other |
| 236 | services, including an extension of credit at point of sale. |
| 237 | When you place a security freeze on your credit report, you will |
| 238 | be provided a personal identification number or password to use |
| 239 | if you choose to remove the freeze on your credit report or |
| 240 | authorize the release of your credit report for a designated |
| 241 | period of time after the security freeze is in place. To provide |
| 242 | that authorization, you must contact the consumer credit |
| 243 | reporting agency and provide all of the following: |
| 244 | (1) The personal identification number or password. |
| 245 | (2) Proper identification to verify your identity. |
| 246 | (3) Information specifying the period of time for which |
| 247 | the report shall be made available. |
| 248 |
|
| 249 | A consumer credit reporting agency must authorize the |
| 250 | release of your credit report no later than 3 business days |
| 251 | after receiving the above information. |
| 252 | A security freeze does not apply to a person or entity, or |
| 253 | its affiliates, or collection agencies acting on behalf of the |
| 254 | person or entity, with which you have an existing account, that |
| 255 | requests information in your credit report for the purposes of |
| 256 | reviewing or collecting the account. Reviewing the account |
| 257 | includes activities related to account maintenance, monitoring, |
| 258 | credit line increases, and account upgrades and enhancements. |
| 259 | You have the right to bring a civil action against anyone, |
| 260 | including a consumer credit reporting agency, who fails to |
| 261 | comply with the provisions of s. 501.005, Florida Statutes, |
| 262 | which governs the placing of a consumer credit report security |
| 263 | freeze on your consumer credit report. This includes the right |
| 264 | to bring a civil action against any person for recovery of your |
| 265 | actual and consequential damages, court costs, and attorney's |
| 266 | fees caused by a knowing or willful violation of the law. |
| 267 | Section 2. This act shall take effect July 1, 2006. |