1 | The Economic Development, Trade & Banking Committee recommends |
2 | the following: |
3 |
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4 | Council/Committee Substitute |
5 | Remove the entire bill and insert: |
6 |
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7 | A bill to be entitled |
8 | An act relating to security of consumer credit report |
9 | information; creating s. 501.005, F.S.; authorizing a |
10 | consumer to place a security freeze on his or her consumer |
11 | credit report; defining "consumer credit report security |
12 | freeze"; providing procedures and requirements with |
13 | respect to the placement, temporary suspension, and |
14 | removal of a security freeze on a consumer credit report; |
15 | authorizing a consumer to allow specified temporary access |
16 | to his or her credit report during a security freeze; |
17 | providing procedures with respect to such temporary |
18 | access; providing for removal of a security freeze when a |
19 | consumer's credit report was frozen due to a material |
20 | misrepresentation of fact by the consumer; providing |
21 | applicability; prohibiting a consumer credit reporting |
22 | agency from charging a fee to place a security freeze on a |
23 | consumer credit report; authorizing consumer credit |
24 | reporting agencies to charge a fee to remove or |
25 | temporarily lift a security freeze and to reissue a |
26 | personal identification number or password; restricting |
27 | the change of specified information in a consumer credit |
28 | report when a security freeze is in effect; providing an |
29 | exemption for certain persons or entities; providing for |
30 | civil remedy; providing requirements with respect to |
31 | written disclosure by a consumer credit reporting agency |
32 | of procedures and consumer rights associated with a |
33 | security freeze; providing an effective date. |
34 |
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35 | Be It Enacted by the Legislature of the State of Florida: |
36 |
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37 | Section 1. Section 501.005, Florida Statutes, is created |
38 | to read: |
39 | 501.005 Consumer credit report security freeze.-- |
40 | (1) A consumer may place a security freeze on his or her |
41 | consumer credit report by making a request in writing by |
42 | certified mail to a consumer credit reporting agency. For |
43 | purposes of this section, "consumer credit report security |
44 | freeze" or "security freeze" means a notice placed in a |
45 | consumer's credit report that prohibits a consumer credit |
46 | reporting agency from releasing the consumer's credit report or |
47 | any information contained within the credit report to a third |
48 | party without the express authorization of the consumer. This |
49 | section does not prevent a consumer credit reporting agency from |
50 | advising a third party that a security freeze is in effect with |
51 | respect to the consumer's credit report. |
52 | (2) A consumer credit reporting agency shall place a |
53 | security freeze on a consumer's credit report no later than 5 |
54 | business days after receiving a request from the consumer. |
55 | (3) The consumer credit reporting agency shall send a |
56 | written confirmation of the security freeze to the consumer |
57 | within 5 business days after instituting the security freeze and |
58 | shall provide the consumer with a unique personal identification |
59 | number or password to be used by the consumer when providing |
60 | authorization for the limited release of his or her credit |
61 | report for a designated period of time during the security |
62 | freeze as provided in subsection (4). |
63 | (4) A consumer may allow his or her credit report to be |
64 | accessed for a designated period of time while a security freeze |
65 | is in effect by contacting the consumer credit reporting agency |
66 | and requesting that the freeze be temporarily lifted. The |
67 | consumer must provide the following information to the consumer |
68 | credit reporting agency as part of the request: |
69 | (a) Proper identification as determined by the consumer |
70 | credit reporting agency. |
71 | (b) The unique personal identification number or password |
72 | provided by the consumer credit reporting agency pursuant to |
73 | subsection (3). |
74 | (c) Information specifying the period of time for which |
75 | the report shall be made available. |
76 | (5) A consumer credit reporting agency that receives a |
77 | request from a consumer to temporarily lift a freeze on a credit |
78 | report pursuant to subsection (4) shall comply with the request |
79 | no later than 3 business days after receiving the request. |
80 | (6) A consumer credit reporting agency shall use |
81 | telephonic communication or any form of secure electronic media |
82 | to receive and process a request from a consumer pursuant to |
83 | subsection (4) with the goal of processing a request within 15 |
84 | minutes after receipt of such request. |
85 | (7) A consumer credit reporting agency shall temporarily |
86 | lift or remove a security freeze placed on a consumer's credit |
87 | report only in the following instances: |
88 | (a) Upon consumer request, pursuant to subsection (4) or |
89 | subsection (10). |
90 | (b) If the consumer's credit report was frozen due to a |
91 | material misrepresentation of fact by the consumer. If a |
92 | consumer credit reporting agency intends to remove a security |
93 | freeze on a consumer's credit report pursuant to this paragraph, |
94 | the consumer credit reporting agency shall notify the consumer |
95 | in writing prior to removing the security freeze. |
96 | (8) A third party requesting access to a consumer credit |
97 | report on which a security freeze is in effect in connection |
98 | with an application for credit or other permissible use may |
99 | treat the application as incomplete if the consumer has not |
100 | authorized a temporary lifting of the security freeze for the |
101 | period of time during which the request is made. |
102 | (9) If a consumer requests a security freeze, the consumer |
103 | credit reporting agency shall disclose to the consumer all |
104 | information relevant to the process of instituting, temporarily |
105 | lifting, and removing a security freeze and shall include the |
106 | disclosure required by subsection (16). |
107 | (10) A security freeze shall remain in place until the |
108 | consumer requests that it be removed. A consumer credit |
109 | reporting agency shall remove a security freeze within 3 |
110 | business days after receiving a request for removal from the |
111 | consumer, who, upon making the request for removal, must provide |
112 | the following: |
113 | (a) Proper identification as determined by the consumer |
114 | credit reporting agency. |
115 | (b) The unique personal identification number or password |
116 | provided by the credit reporting agency pursuant to subsection |
117 | (3). |
118 | (11) The provisions of this section do not apply to the |
119 | use of a consumer credit report by the following persons or for |
120 | the following reasons: |
121 | (a) A person to whom the consumer owes a financial |
122 | obligation or a subsidiary, affiliate, or agent of the person, |
123 | or an assignee of a financial obligation owed by the consumer to |
124 | the person, or a prospective assignee of a financial obligation |
125 | owed by the consumer to the person in conjunction with the |
126 | proposed purchase of the financial obligation, with which the |
127 | consumer has or had prior to assignment an account or contract, |
128 | including a demand deposit account, or to whom the consumer |
129 | issued a negotiable instrument, for the purposes of reviewing |
130 | the account or collecting the financial obligation owed for the |
131 | account, contract, or negotiable instrument. For purposes of |
132 | this paragraph, "reviewing the account" includes activities |
133 | related to account maintenance, monitoring, credit line |
134 | increases, and account upgrades and enhancements. |
135 | (b) A subsidiary, affiliate, agent, assignee, or |
136 | prospective assignee of a person to whom access has been granted |
137 | under this section for purposes of facilitating the extension of |
138 | credit or other permissible use. |
139 | (c) A state agency acting within its lawful investigative |
140 | or regulatory authority. |
141 | (d) A state or local law enforcement agency acting to |
142 | investigate a crime or conducting a criminal background check. |
143 | (e) Any person administering a credit file monitoring |
144 | subscription service to which the consumer has subscribed. |
145 | (f) Any person for the purpose of providing a consumer |
146 | with a copy of the consumer's credit report upon the consumer's |
147 | request. |
148 | (g) Pursuant to a court order lawfully entered. |
149 | (h) The use of credit information for the purposes of |
150 | prescreening as provided for by the federal Fair Credit |
151 | Reporting Act. |
152 | (12) A consumer credit reporting agency shall not charge a |
153 | consumer a fee to place a security freeze on the consumer's |
154 | credit report. A consumer credit reporting agency may charge a |
155 | reasonable fee, not to exceed $5, to a consumer who elects to |
156 | remove or temporarily lift a security freeze on his or her |
157 | consumer credit report. A consumer may be charged a reasonable |
158 | fee, not to exceed $5, if the consumer fails to retain the |
159 | original personal identification number or password provided by |
160 | the consumer credit reporting agency, and the agency must |
161 | reissue the personal identification number or password or |
162 | provide a new personal identification number or password to the |
163 | consumer. |
164 | (13) If a security freeze is in effect, a consumer credit |
165 | reporting agency shall not change any of the following official |
166 | information in a consumer credit report without sending a |
167 | written confirmation of the change to the consumer within 30 |
168 | days after the change is posted to the consumer's file: |
169 | (a) Name. |
170 | (b) Address. |
171 | (c) Date of birth. |
172 | (d) Social security number. |
173 |
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174 | Written confirmation is not required for technical corrections |
175 | of a consumer's official information, including name and street |
176 | abbreviations, complete spellings, or transposition of numbers |
177 | or letters. In the case of an address change, the written |
178 | confirmation shall be sent to both the new address and the |
179 | former address. |
180 | (14) The provisions of this section do not apply to the |
181 | following entities: |
182 | (a) A check services company, which issues authorizations |
183 | for the purpose of approving or processing negotiable |
184 | instruments, electronic funds transfers, or similar methods of |
185 | payment. |
186 | (b) A demand deposit account information service company, |
187 | which issues reports regarding account closures due to fraud, |
188 | substantial overdrafts, automatic teller machine abuse, or |
189 | similar negative information regarding a consumer to inquiring |
190 | banks or other financial institutions for use only in reviewing |
191 | a consumer request for a demand deposit account at the inquiring |
192 | bank or financial institution, as defined in s. 655.005(1)(g) or |
193 | (h). |
194 | (c) A consumer credit reporting agency that acts only as a |
195 | reseller of credit information by assembling and merging |
196 | information contained in the database of another consumer credit |
197 | reporting agency or multiple consumer credit reporting agencies |
198 | and does not maintain a permanent database of credit information |
199 | from which new consumer credit reports are produced. However, a |
200 | consumer credit reporting agency shall honor any security freeze |
201 | placed on a consumer credit report by another consumer credit |
202 | reporting agency. |
203 | (15) In addition to any other penalties or remedies |
204 | provided under law, a person who is aggrieved by a knowing or |
205 | willful violation of the provisions of this section may bring a |
206 | civil action in any court of competent jurisdiction against any |
207 | person or entity, including a consumer credit reporting agency, |
208 | for recovery of actual and consequential damages, court costs, |
209 | and attorney's fees. |
210 | (16) Any written disclosure by a consumer credit reporting |
211 | agency to any consumer pursuant to this section shall include a |
212 | written summary of all rights the consumer has under this |
213 | section, and, in the case of a consumer credit reporting agency |
214 | which compiles and maintains consumer credit reports on a |
215 | nationwide basis, a toll-free telephone number which the |
216 | consumer can use to communicate with the consumer credit |
217 | reporting agency. The written summary of rights required under |
218 | this section is sufficient if it is in substantially the |
219 | following form: |
220 |
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221 | You have a right to place a "security freeze" on your |
222 | credit report, which will prohibit a consumer credit reporting |
223 | agency from releasing any information in your credit report |
224 | without your express authorization. A security freeze must be |
225 | requested in writing by certified mail to a consumer credit |
226 | reporting agency. The security freeze is designed to prevent |
227 | credit, loans, and services from being approved in your name |
228 | without your consent. However, you should be aware that using a |
229 | security freeze to control access to the personal and financial |
230 | information in your credit report may delay, interfere with, or |
231 | prohibit the timely approval of any subsequent request or |
232 | application you make regarding a new loan, credit, mortgage, |
233 | insurance, government services or payments, rental housing, |
234 | employment, investment, license, cellular phone, utilities, |
235 | digital signature, Internet credit card transaction, or other |
236 | services, including an extension of credit at point of sale. |
237 | When you place a security freeze on your credit report, you will |
238 | be provided a personal identification number or password to use |
239 | if you choose to remove the freeze on your credit report or |
240 | authorize the release of your credit report for a designated |
241 | period of time after the security freeze is in place. To provide |
242 | that authorization, you must contact the consumer credit |
243 | reporting agency and provide all of the following: |
244 | (1) The personal identification number or password. |
245 | (2) Proper identification to verify your identity. |
246 | (3) Information specifying the period of time for which |
247 | the report shall be made available. |
248 |
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249 | A consumer credit reporting agency must authorize the |
250 | release of your credit report no later than 3 business days |
251 | after receiving the above information. |
252 | A security freeze does not apply to a person or entity, or |
253 | its affiliates, or collection agencies acting on behalf of the |
254 | person or entity, with which you have an existing account, that |
255 | requests information in your credit report for the purposes of |
256 | reviewing or collecting the account. Reviewing the account |
257 | includes activities related to account maintenance, monitoring, |
258 | credit line increases, and account upgrades and enhancements. |
259 | You have the right to bring a civil action against anyone, |
260 | including a consumer credit reporting agency, who fails to |
261 | comply with the provisions of s. 501.005, Florida Statutes, |
262 | which governs the placing of a consumer credit report security |
263 | freeze on your consumer credit report. This includes the right |
264 | to bring a civil action against any person for recovery of your |
265 | actual and consequential damages, court costs, and attorney's |
266 | fees caused by a knowing or willful violation of the law. |
267 | Section 2. This act shall take effect July 1, 2006. |