1 | The Commerce Council recommends the following: |
2 |
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3 | Council/Committee Substitute |
4 | Remove the entire bill and insert: |
5 |
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6 | A bill to be entitled |
7 | An act relating to security of consumer report |
8 | information; creating s. 501.005, F.S.; defining "security |
9 | freeze"; authorizing a consumer to place a security freeze |
10 | on his or her consumer report; providing procedures and |
11 | requirements with respect to the placement, temporary |
12 | suspension, and removal of a security freeze on a consumer |
13 | report; authorizing a consumer to allow specified |
14 | temporary access to his or her consumer report during a |
15 | security freeze; providing procedures with respect to such |
16 | temporary access; providing for removal of a security |
17 | freeze when a consumer report was frozen due to a material |
18 | misrepresentation of fact by the consumer; providing |
19 | applicability; prohibiting a consumer reporting agency |
20 | from charging a fee to a victim of identity theft who |
21 | requests a security freeze on a consumer report; |
22 | authorizing consumer reporting agencies to charge a fee to |
23 | place, remove, or temporarily lift a security freeze and |
24 | to reissue a personal identification number; restricting |
25 | the change of specified information in a consumer report |
26 | when a security freeze is in effect; specifying |
27 | applicability with respect to certain consumer reporting |
28 | agencies; specifying entities that are exempt from placing |
29 | a security freeze on a consumer report; providing for |
30 | civil remedy; providing requirements with respect to |
31 | written disclosure by a consumer reporting agency of |
32 | procedures and consumer rights associated with a security |
33 | freeze; providing an effective date. |
34 |
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35 | Be It Enacted by the Legislature of the State of Florida: |
36 |
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37 | Section 1. Section 501.005, Florida Statutes, is created |
38 | to read: |
39 | 501.005 Consumer report security freeze.-- |
40 | (1) For purposes of this section, a "security freeze" |
41 | means a notice placed in a consumer report that prohibits a |
42 | consumer reporting agency, as defined in 15 U.S.C. s. 1681a(f), |
43 | from releasing the consumer report, credit score, or any |
44 | information contained within the consumer report relating to the |
45 | extension of credit to a third party without the express |
46 | authorization of the consumer. This section does not prevent a |
47 | consumer reporting agency from advising a third party that a |
48 | security freeze is in effect with respect to the consumer |
49 | report. For purposes of this part, the term "consumer report" |
50 | has the same meaning set forth in 15 U.S.C. s. 1681a(d). |
51 | (2) A consumer may place a security freeze on his or her |
52 | consumer report by: |
53 | (a) Making a request in writing by certified mail to a |
54 | consumer reporting agency. |
55 | (b) Including information that properly identifies the |
56 | consumer. |
57 | (c) Paying a fee authorized under this section. |
58 | (3) A consumer reporting agency shall place a security |
59 | freeze on a consumer report no later than 5 business days after |
60 | receiving a request from the consumer. |
61 | (4) The consumer reporting agency shall send a written |
62 | confirmation of the security freeze to the consumer within 10 |
63 | business days after instituting the security freeze and shall |
64 | provide the consumer with a unique personal identification |
65 | number or password to be used by the consumer when providing |
66 | authorization for the removal of a security freeze on his or her |
67 | consumer report pursuant to subsection (5) or subsection (11). |
68 | (5) A consumer may allow his or her consumer report to be |
69 | accessed for a designated period of time while a security freeze |
70 | is in effect by contacting the consumer reporting agency and |
71 | requesting that the freeze be temporarily lifted. The consumer |
72 | must provide the following information to the consumer reporting |
73 | agency as part of the request: |
74 | (a) Proper identification as determined by the consumer |
75 | reporting agency. |
76 | (b) The unique personal identification number or password |
77 | provided by the consumer reporting agency pursuant to subsection |
78 | (4). |
79 | (c) Information specifying the period of time for which |
80 | the report shall be made available. |
81 | (d) Payment of a fee authorized by this section. |
82 | (6) A consumer reporting agency that receives a request |
83 | from a consumer to temporarily lift a freeze on a consumer |
84 | report pursuant to subsection (5) shall comply with the request |
85 | no later than 3 business days after receiving the request. |
86 | (7) A consumer reporting agency doing business in this |
87 | state shall develop telephonic communication or any form of |
88 | secure electronic media to receive and process a request from a |
89 | consumer pursuant to subsection (5). |
90 | (8) A consumer reporting agency shall temporarily lift or |
91 | remove a security freeze placed on a consumer report only in the |
92 | following instances: |
93 | (a) Upon consumer request, pursuant to subsection (5) or |
94 | subsection (11). |
95 | (b) If the consumer report was frozen due to a material |
96 | misrepresentation of fact by the consumer. If a consumer |
97 | reporting agency intends to remove a security freeze on a |
98 | consumer report pursuant to this paragraph, the consumer |
99 | reporting agency shall notify the consumer in writing prior to |
100 | removing the security freeze. |
101 | (9) A third party requesting access to a consumer report |
102 | on which a security freeze is in effect in connection with an |
103 | application for credit or other permissible use may treat the |
104 | application as incomplete if the consumer has not authorized a |
105 | temporary lifting of the security freeze for the period of time |
106 | during which the request is made. |
107 | (10) If a consumer requests a security freeze, the |
108 | consumer reporting agency shall disclose to the consumer all |
109 | information relevant to the process of instituting, temporarily |
110 | lifting, and removing a security freeze and shall include the |
111 | disclosure required by subsection (17). |
112 | (11) A security freeze shall remain in place until the |
113 | consumer requests that it be removed. A consumer reporting |
114 | agency shall remove a security freeze within 3 business days |
115 | after receiving a request for removal from the consumer, who, |
116 | upon making the request for removal, must provide the following: |
117 | (a) Proper identification as determined by the consumer |
118 | reporting agency. |
119 | (b) The unique personal identification number or password |
120 | provided by the consumer reporting agency pursuant to subsection |
121 | (4). |
122 | (c) Payment of a fee authorized by this section. |
123 | (12) The provisions of this section do not apply to the |
124 | use of a consumer report by the following persons or for the |
125 | following reasons: |
126 | (a) A person to whom the consumer owes a financial |
127 | obligation or a subsidiary, affiliate, or agent of the person, |
128 | or an assignee of a financial obligation owed by the consumer to |
129 | the person, or a prospective assignee of a financial obligation |
130 | owed by the consumer to the person in conjunction with the |
131 | proposed purchase of the financial obligation, with which the |
132 | consumer has or had prior to assignment an account or contract, |
133 | including a deposit account, or to whom the consumer issued a |
134 | negotiable instrument, for the purposes of reviewing the account |
135 | or collecting the financial obligation owed for the account, |
136 | contract, or negotiable instrument. For purposes of this |
137 | paragraph, "reviewing the account" includes activities related |
138 | to account maintenance, monitoring, credit line increases, and |
139 | account upgrades and enhancements. |
140 | (b) A subsidiary, affiliate, agent, assignee, or |
141 | prospective assignee of a person to whom access has been granted |
142 | under this section for purposes of facilitating the extension of |
143 | credit or other permissible use. |
144 | (c) A state agency acting within its lawful investigative |
145 | or regulatory authority. |
146 | (d) A state or local law enforcement agency acting to |
147 | investigate a crime or conducting a criminal background check. |
148 | (e) Any person administering a credit file monitoring |
149 | subscription service to which the consumer has subscribed. |
150 | (f) Any person for the purpose of providing a consumer |
151 | with a copy of the consumer report upon the consumer's request. |
152 | (g) Pursuant to a court order lawfully entered. |
153 | (h) The use of credit information for the purposes of |
154 | prescreening as provided for by the federal Fair Credit |
155 | Reporting Act. |
156 | (i) Any person in connection with the underwriting of |
157 | insurance. |
158 | (13) A consumer reporting agency shall not charge any fee |
159 | to a victim of identity theft who has submitted, at the time the |
160 | security freeze is requested, a copy of a valid investigative or |
161 | incident report or complaint with a law enforcement agency about |
162 | the unlawful use of the victim's identifying information by |
163 | another person. A consumer reporting agency may charge a |
164 | reasonable fee, not to exceed $10, to a consumer who elects to |
165 | place, remove, or temporarily lift a security freeze on his or |
166 | her consumer report. A consumer may be charged a reasonable fee, |
167 | not to exceed $10, if the consumer fails to retain the original |
168 | personal identification number or password provided by the |
169 | consumer reporting agency, and the agency must reissue the |
170 | personal identification number or password or provide a new |
171 | personal identification number or password to the consumer. |
172 | (14) If a security freeze is in effect, a consumer |
173 | reporting agency shall not change any of the following official |
174 | information in a consumer report without sending a written |
175 | confirmation of the change to the consumer within 30 days after |
176 | the change is posted to the consumer's file: |
177 | (a) Name. |
178 | (b) Address. |
179 | (c) Date of birth. |
180 | (d) Social security number. |
181 |
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182 | Written confirmation is not required for technical corrections |
183 | of a consumer's official information, including name and street |
184 | abbreviations, complete spellings, or transposition of numbers |
185 | or letters. In the case of an address change, the written |
186 | confirmation shall be sent to both the new address and the |
187 | former address. |
188 | (15) The provisions of this section do not apply to the |
189 | following entities: |
190 | (a) A check services company, which issues authorizations |
191 | for the purpose of approving or processing negotiable |
192 | instruments, electronic funds transfers, or similar methods of |
193 | payment. |
194 | (b) A deposit account information service company, which |
195 | issues reports regarding account closures due to fraud, |
196 | substantial overdrafts, automatic teller machine abuse, or |
197 | similar negative information regarding a consumer to inquiring |
198 | banks or other financial institutions for use only in reviewing |
199 | a consumer request for a deposit account at the inquiring bank |
200 | or financial institution, as defined in s. 655.005(1)(g) or (h), |
201 | or in federal law. |
202 | (c) A consumer reporting agency that acts only as a |
203 | reseller of credit information by assembling and merging |
204 | information contained in the database of another consumer |
205 | reporting agency or multiple consumer reporting agencies and |
206 | does not maintain a permanent database of credit information |
207 | from which new consumer reports are produced. However, a |
208 | consumer reporting agency shall honor any security freeze placed |
209 | on a consumer report by another consumer reporting agency. |
210 | (d) A fraud prevention services company issuing reports to |
211 | prevent or investigate fraud. |
212 | (16) In addition to any other penalties or remedies |
213 | provided under law, a person who is aggrieved by a violation of |
214 | the provisions of this section may bring a civil action as |
215 | authorized by this subsection. |
216 | (a) Any person who willfully fails to comply with any |
217 | requirement imposed under this section with respect to any |
218 | consumer is liable to that consumer for actual damages sustained |
219 | by the consumer as a result of the failure of not less than $100 |
220 | and not more than $1,000, plus the cost of the action together |
221 | with reasonable attorney's fees. |
222 | (b) Any individual who obtains a consumer report under |
223 | false pretenses or knowingly without a permissible purpose is |
224 | liable to the consumer for actual damages sustained by the |
225 | consumer as a result of the failure or damages of not less than |
226 | $100 and not more than $1,000, whichever is greater. Any person |
227 | who obtains a consumer report from a consumer reporting agency |
228 | under false pretenses or knowingly without a permissible purpose |
229 | is liable to the consumer reporting agency for actual damages |
230 | sustained by the consumer reporting agency or $1,000, whichever |
231 | is greater. |
232 | (c) Punitive damages may be assessed for willful |
233 | violations of this section. |
234 | (d) Any person who is negligent in failing to comply with |
235 | any requirement imposed under this section with respect to any |
236 | consumer is liable to that consumer for any actual damages |
237 | sustained by the consumer as a result of the failure of not less |
238 | than $100 and not more than $1,000. |
239 | (e) Upon a finding by the court that an unsuccessful |
240 | pleading, motion, or other paper filed in connection with an |
241 | action under this subsection was filed in bad faith or for |
242 | purposes of harassment, the court shall award to the prevailing |
243 | party attorney's fees that are reasonable in relation to the |
244 | work performed in responding to the pleading, motion, or other |
245 | paper. |
246 | (17) Any written disclosure by a consumer reporting |
247 | agency, pursuant to 15 U.S.C. s. 1681g, to any consumer residing |
248 | in this state shall include a written summary of all rights the |
249 | consumer has under this section, and, in the case of a consumer |
250 | reporting agency which compiles and maintains consumer reports |
251 | on a nationwide basis, a toll-free telephone number which the |
252 | consumer can use to communicate with the consumer reporting |
253 | agency. The information set forth in paragraph (b) of the |
254 | written summary of rights must be in at least 14-point boldface |
255 | type in capital letters. The written summary of rights required |
256 | under this section is sufficient if it is substantially in the |
257 | following form: |
258 | (a) You have a right to place a "security freeze" on your |
259 | consumer report, which will prohibit a consumer reporting agency |
260 | from releasing any information in your consumer report without |
261 | your express authorization. A security freeze must be requested |
262 | in writing by certified mail to a consumer reporting agency. The |
263 | security freeze is designed to prevent credit, loans, and |
264 | services from being approved in your name without your consent. |
265 | (b) YOU SHOULD BE AWARE THAT USING A SECURITY FREEZE TO |
266 | CONTROL ACCESS TO THE PERSONAL AND FINANCIAL INFORMATION IN YOUR |
267 | CONSUMER REPORT MAY DELAY, INTERFERE WITH, OR PROHIBIT THE |
268 | TIMELY APPROVAL OF ANY SUBSEQUENT REQUEST OR APPLICATION YOU |
269 | MAKE REGARDING A NEW LOAN, CREDIT, MORTGAGE, INSURANCE, |
270 | GOVERNMENT SERVICES OR PAYMENTS, RENTAL HOUSING, EMPLOYMENT, |
271 | INVESTMENT, LICENSE, CELLULAR PHONE, UTILITIES, DIGITAL |
272 | SIGNATURE, INTERNET CREDIT CARD TRANSACTION, OR OTHER SERVICES, |
273 | INCLUDING AN EXTENSION OF CREDIT AT POINT OF SALE. |
274 | (c) When you place a security freeze on your consumer |
275 | report, you will be provided a personal identification number or |
276 | password to use if you choose to remove the freeze on your |
277 | consumer report or authorize the release of your consumer report |
278 | for a designated period of time after the security freeze is in |
279 | place. To provide that authorization, you must contact the |
280 | consumer reporting agency and provide all of the following: |
281 | 1. The personal identification number or password. |
282 | 2. Proper identification to verify your identity. |
283 | 3. Information specifying the period of time for which the |
284 | report shall be made available. |
285 | 4. Payment of a fee authorized by this section. |
286 | (d) A consumer reporting agency must authorize the release |
287 | of your consumer report no later than 3 business days after |
288 | receiving the above information. |
289 | (e) A security freeze does not apply to a person or |
290 | entity, or its affiliates, or collection agencies acting on |
291 | behalf of the person or entity, with which you have an existing |
292 | account, that requests information in your consumer report for |
293 | the purposes of reviewing or collecting the account. Reviewing |
294 | the account includes activities related to account maintenance, |
295 | monitoring, credit line increases, and account upgrades and |
296 | enhancements. |
297 | (f) You have the right to bring a civil action against |
298 | anyone, including a consumer reporting agency, who fails to |
299 | comply with the provisions of s. 501.005, Florida Statutes, |
300 | which governs the placing of a consumer report security freeze |
301 | on your consumer report. |
302 | Section 2. This act shall take effect July 1, 2006. |