HB 37

1
A bill to be entitled
2An act relating to security of consumer report
3information; creating s. 501.005, F.S.; defining "security
4freeze"; authorizing a consumer to place a security freeze
5on his or her consumer report; providing procedures and
6requirements with respect to the placement, temporary
7suspension, and removal of a security freeze on a consumer
8report; authorizing a consumer to allow specified
9temporary access to his or her consumer report during a
10security freeze; providing procedures with respect to such
11temporary access; providing for removal of a security
12freeze when a consumer report was frozen due to a material
13misrepresentation of fact by the consumer; providing
14applicability; authorizing a consumer reporting agency to
15charge a fee to place, remove, or temporarily lift a
16security freeze; prohibiting a consumer reporting agency
17from charging a fee to specified persons; authorizing the
18charging of a fee for the reissuance of a personal
19identification number; restricting the change of specified
20information in a consumer report when a security freeze is
21in effect; specifying applicability with respect to
22certain consumer reporting agencies; specifying entities
23that are exempt from placing a security freeze on a
24consumer report; providing for civil remedy; providing
25requirements with respect to written disclosure by a
26consumer reporting agency of procedures and consumer
27rights associated with a security freeze; providing an
28effective date.
29
30Be It Enacted by the Legislature of the State of Florida:
31
32     Section 1.  Section 501.005, Florida Statutes, is created
33to read:
34     501.005  Consumer report security freeze.--
35     (1)  For purposes of this section, a "security freeze"
36means a notice placed in a consumer report that prohibits a
37consumer reporting agency, as defined in 15 U.S.C. s. 1681a(f),
38from releasing the consumer report, credit score, or any
39information contained within the consumer report to a third
40party without the express authorization of the consumer. This
41section does not prevent a consumer reporting agency from
42advising a third party that a security freeze is in effect with
43respect to the consumer report. For purposes of this part, the
44term "consumer report" has the same meaning set forth in 15
45U.S.C. s. 1681a(d).
46     (2)  A consumer may place a security freeze on his or her
47consumer report by:
48     (a)  Making a request in writing by certified mail to a
49consumer reporting agency.
50     (b)  Including information that properly identifies the
51consumer.
52     (c)  Paying a fee authorized under this section.
53     (3)  A consumer reporting agency shall place a security
54freeze on a consumer report no later than 5 business days after
55receiving a request from the consumer.
56     (4)  The consumer reporting agency shall send a written
57confirmation of the security freeze to the consumer within 10
58business days after instituting the security freeze and shall
59provide the consumer with a unique personal identification
60number or password to be used by the consumer when providing
61authorization for the removal of a security freeze on his or her
62consumer report pursuant to subsection (5) or subsection (11).
63     (5)  A consumer may allow his or her consumer report to be
64accessed for a designated period of time while a security freeze
65is in effect by contacting the consumer reporting agency and
66requesting that the freeze be temporarily lifted. The consumer
67must provide the following information to the consumer reporting
68agency as part of the request:
69     (a)  Proper identification as determined by the consumer
70reporting agency.
71     (b)  The unique personal identification number or password
72provided by the consumer reporting agency pursuant to subsection
73(4).
74     (c)  Information specifying the period of time for which
75the report shall be made available.
76     (d)  Payment of a fee authorized by this section.
77     (6)  A consumer reporting agency that receives a request
78from a consumer to temporarily lift a freeze on a consumer
79report pursuant to subsection (5) shall comply with the request
80no later than 3 business days after receiving the request.
81     (7)  No later than July 1, 2007, a consumer reporting
82agency doing business in this state shall select and develop a
83secure electronic contact method, which may include the use of
84telephone, fax, the Internet, or other secure electronic means,
85by which to receive and process requests from consumers to
86temporarily lift a freeze on a consumer report pursuant to
87subsection (5).
88     (8)  A consumer reporting agency shall temporarily lift or
89remove a security freeze placed on a consumer report only in the
90following instances:
91     (a)  Upon consumer request, pursuant to subsection (5) or
92subsection (11).
93     (b)  If the consumer report was frozen due to a material
94misrepresentation of fact by the consumer. If a consumer
95reporting agency intends to remove a security freeze on a
96consumer report pursuant to this paragraph, the consumer
97reporting agency shall notify the consumer in writing prior to
98removing the security freeze.
99     (9)  A third party requesting access to a consumer report
100on which a security freeze is in effect in connection with an
101application for credit or other permissible use may treat the
102application as incomplete if the consumer has not authorized a
103temporary lifting of the security freeze for the period of time
104during which the request is made.
105     (10)  If a consumer requests a security freeze, the
106consumer reporting agency shall disclose to the consumer all
107information relevant to the process of instituting, temporarily
108lifting, and removing a security freeze and shall include the
109disclosure required by subsection (17).
110     (11)  A security freeze shall remain in place until the
111consumer requests that it be removed. A consumer reporting
112agency shall remove a security freeze within 3 business days
113after receiving a request for removal from the consumer, who,
114upon making the request for removal, must provide the following:
115     (a)  Proper identification as determined by the consumer
116reporting agency.
117     (b)  The unique personal identification number or password
118provided by the consumer reporting agency pursuant to subsection
119(4).
120     (c)  Payment of a fee authorized by this section.
121     (12)  The provisions of this section do not apply to the
122use of a consumer report by the following persons or for the
123following reasons:
124     (a)  A person to whom the consumer owes a financial
125obligation or a subsidiary, affiliate, or agent of the person,
126or an assignee of a financial obligation owed by the consumer to
127the person, or a prospective assignee of a financial obligation
128owed by the consumer to the person in conjunction with the
129proposed purchase of the financial obligation, with which the
130consumer has or had prior to assignment an account or contract,
131including a deposit account, or to whom the consumer issued a
132negotiable instrument, for the purposes of reviewing the account
133or collecting the financial obligation owed for the account,
134contract, or negotiable instrument. For purposes of this
135paragraph, "reviewing the account" includes activities related
136to account maintenance, monitoring, credit line increases, and
137account upgrades and enhancements.
138     (b)  A subsidiary, affiliate, agent, assignee, or
139prospective assignee of a person to whom access has been granted
140under this section for purposes of facilitating the extension of
141credit or other permissible use.
142     (c)  A state agency acting within its lawful investigative
143or regulatory authority.
144     (d)  A state or local law enforcement agency acting to
145investigate a crime or conducting a criminal background check.
146     (e)  Any person administering a credit file monitoring
147subscription service to which the consumer has subscribed.
148     (f)  Any person for the purpose of providing a consumer
149with a copy of the consumer report upon the consumer's request.
150     (g)  Pursuant to a court order lawfully entered.
151     (h)  The use of credit information for the purposes of
152prescreening as provided for by the federal Fair Credit
153Reporting Act.
154     (i)  Any insurance company for use in setting or adjusting
155a rate, adjusting a claim, or underwriting for insurance
156purposes.
157     (j)  A consumer reporting agency's database or file which
158consists entirely of information concerning, and is used solely
159for, one or more of the following:
160     1.  Criminal record information.
161     2.  Personal loss history information.
162     3.  Fraud prevention or detection.
163     4.  Tenant screening.
164     5.  Employment screening.
165     (13)(a)  A consumer reporting agency may charge a
166reasonable fee, not to exceed $10, to a consumer who elects to
167place, remove, or temporarily lift a security freeze on his or
168her consumer report.
169     (b)  A consumer reporting agency shall not charge any fee:
170     1.  To a consumer 65 years of age or older for the initial
171placement or removal of a security freeze; or
172     2.  To a victim of identity theft who has submitted, at the
173time the security freeze is requested, a copy of a valid
174investigative or incident report or complaint with a law
175enforcement agency about the unlawful use of the victim's
176identifying information by another person.
177     (c)  A consumer reporting agency may charge a reasonable
178fee, not to exceed $10, if the consumer fails to retain the
179original personal identification number or password provided by
180the consumer reporting agency and the agency must reissue the
181personal identification number or password or provide a new
182personal identification number or password to the consumer.
183     (14)  If a security freeze is in effect, a consumer
184reporting agency shall not change any of the following official
185information in a consumer report without sending a written
186confirmation of the change to the consumer within 30 days after
187the change is posted to the consumer's file:
188     (a)  Name.
189     (b)  Address.
190     (c)  Date of birth.
191     (d)  Social security number.
192
193Written confirmation is not required for technical corrections
194of a consumer's official information, including name and street
195abbreviations, complete spellings, or transposition of numbers
196or letters. In the case of an address change, the written
197confirmation shall be sent to both the new address and the
198former address.
199     (15)  The provisions of this section do not apply to the
200following entities:
201     (a)  A check services company, which issues authorizations
202for the purpose of approving or processing negotiable
203instruments, electronic funds transfers, or similar methods of
204payment.
205     (b)  A deposit account information service company, which
206issues reports regarding account closures due to fraud,
207substantial overdrafts, automatic teller machine abuse, or
208similar negative information regarding a consumer to inquiring
209banks or other financial institutions for use only in reviewing
210a consumer request for a deposit account at the inquiring bank
211or financial institution, as defined in s. 655.005(1)(g) or (h),
212or in federal law.
213     (c)  A consumer reporting agency that acts only as a
214reseller of credit information by assembling and merging
215information contained in the database of another consumer
216reporting agency or multiple consumer reporting agencies and
217does not maintain a permanent database of credit information
218from which new consumer reports are produced. However, a
219consumer reporting agency shall honor any security freeze
220placed, removed, or temporary lifted on a consumer report by
221another consumer reporting agency.
222     (d)  A fraud prevention services company issuing reports to
223prevent or investigate fraud.
224     (16)  In addition to any other penalties or remedies
225provided under law, a person who is aggrieved by a violation of
226the provisions of this section may bring a civil action as
227authorized by this subsection.
228     (a)  Any person who willfully fails to comply with any
229requirement imposed under this section with respect to any
230consumer is liable to that consumer for actual damages sustained
231by the consumer as a result of the failure of not less than $100
232and not more than $1,000, plus the cost of the action together
233with reasonable attorney's fees.
234     (b)  Any individual who obtains a consumer report under
235false pretenses or knowingly without a permissible purpose is
236liable to the consumer for actual damages sustained by the
237consumer as a result of the failure or damages of not less than
238$100 and not more than $1,000, whichever is greater. Any person
239who obtains a consumer report from a consumer reporting agency
240under false pretenses or knowingly without a permissible purpose
241is liable to the consumer reporting agency for actual damages
242sustained by the consumer reporting agency or $1,000, whichever
243is greater.
244     (c)  Punitive damages may be assessed for willful
245violations of this section.
246     (d)  Any person who is negligent in failing to comply with
247any requirement imposed under this section with respect to any
248consumer is liable to that consumer for any actual damages
249sustained by the consumer as a result of the failure of not less
250than $100 and not more than $1,000.
251     (e)  Upon a finding by the court that an unsuccessful
252pleading, motion, or other paper filed in connection with an
253action under this subsection was filed in bad faith or for
254purposes of harassment, the court shall award to the prevailing
255party attorney's fees that are reasonable in relation to the
256work performed in responding to the pleading, motion, or other
257paper.
258     (17)  Any written disclosure by a consumer reporting
259agency, pursuant to 15 U.S.C. s. 1681g, to any consumer residing
260in this state shall include a written summary of all rights the
261consumer has under this section, and, in the case of a consumer
262reporting agency which compiles and maintains consumer reports
263on a nationwide basis, a toll-free telephone number which the
264consumer can use to communicate with the consumer reporting
265agency. The information set forth in paragraph (b) of the
266written summary of rights must be in at least 12-point boldface
267type. The written summary of rights required under this section
268is sufficient if it is substantially in the following form:
269     (a)  You have a right to place a "security freeze" on your
270consumer report, which will prohibit a consumer reporting agency
271from releasing any information in your consumer report without
272your express authorization. A security freeze must be requested
273in writing by certified mail to a consumer reporting agency. The
274security freeze is designed to prevent credit, loans, and
275services from being approved in your name without your consent.
276     (b)  YOU SHOULD BE AWARE THAT USING A SECURITY FREEZE TO
277CONTROL ACCESS TO THE PERSONAL AND FINANCIAL INFORMATION IN YOUR
278CONSUMER REPORT MAY DELAY, INTERFERE WITH, OR PROHIBIT THE
279TIMELY APPROVAL OF ANY SUBSEQUENT REQUEST OR APPLICATION YOU
280MAKE REGARDING A NEW LOAN, CREDIT, MORTGAGE, INSURANCE,
281GOVERNMENT SERVICES OR PAYMENTS, RENTAL HOUSING, EMPLOYMENT,
282INVESTMENT, LICENSE, CELLULAR PHONE, UTILITIES, DIGITAL
283SIGNATURE, INTERNET CREDIT CARD TRANSACTION, OR OTHER SERVICES,
284INCLUDING AN EXTENSION OF CREDIT AT POINT OF SALE.
285     (c)  When you place a security freeze on your consumer
286report, you will be provided a personal identification number or
287password to use if you choose to remove the freeze on your
288consumer report or authorize the release of your consumer report
289for a designated period of time after the security freeze is in
290place. To provide that authorization, you must contact the
291consumer reporting agency and provide all of the following:
292     1.  The personal identification number or password.
293     2.  Proper identification to verify your identity.
294     3.  Information specifying the period of time for which the
295report shall be made available.
296     4.  Payment of a fee authorized by this section.
297     (d)  A consumer reporting agency must authorize the release
298of your consumer report no later than 3 business days after
299receiving the above information.
300     (e)  A security freeze does not apply to a person or
301entity, or its affiliates, or collection agencies acting on
302behalf of the person or entity, with which you have an existing
303account, that requests information in your consumer report for
304the purposes of reviewing or collecting the account. Reviewing
305the account includes activities related to account maintenance,
306monitoring, credit line increases, and account upgrades and
307enhancements.
308     (f)  You have the right to bring a civil action against
309anyone, including a consumer reporting agency, who fails to
310comply with the provisions of s. 501.005, Florida Statutes,
311which governs the placing of a consumer report security freeze
312on your consumer report.
313     Section 2.  This act shall take effect July 1, 2006.


CODING: Words stricken are deletions; words underlined are additions.