1 | A bill to be entitled |
2 | An act relating to household moving services; amending s. |
3 | 507.01, F.S.; amending the definition of the term |
4 | "storage"; amending s. 507.02, F.S.; stating that chapter |
5 | 507, F.S., relating to household moving services, does not |
6 | supersede a mover's right to refuse to transport certain |
7 | items provided the terms are in the estimate and contract |
8 | for services; amending s. 507.03, F.S.; providing for |
9 | biennial registration; removing the requirement for |
10 | certain movers and brokers to obtain a local license or |
11 | registration; removing the requirement for such movers and |
12 | brokers to pay state registration fees as well as local |
13 | fees; granting rulemaking authority for implementation of |
14 | biennial registration; providing an expiration; amending |
15 | s. 507.04, F.S.; providing for exclusion of certain |
16 | liability for items packed by the shipper; amending s. |
17 | 507.05, F.S.; providing that a shipper may not waive the |
18 | right to a written estimate; requiring a bill of rights |
19 | disclosure statement and providing for content of the |
20 | statement; providing direction and content for a mover's |
21 | preparation for a written contract for moving and |
22 | accessorial services; creating s. 507.055, F.S.; requiring |
23 | a mover to offer to prepare for the shipper a written |
24 | inventory of all items to be moved; providing that there |
25 | be no charge for preparation of the written inventory |
26 | unless disclosed in writing prior to such preparation; |
27 | prohibiting a mover from requiring a shipper to waive |
28 | preparation of an inventory; amending s. 507.07, F.S.; |
29 | providing violations of the chapter, for which there are |
30 | penalties; amending s. 507.13, F.S.; preempting to the |
31 | state the regulation of movers of household goods and |
32 | moving brokers; providing an exception for local business |
33 | taxes as provided in ch. 205, F.S.; providing an effective |
34 | date. |
35 |
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36 | Be It Enacted by the Legislature of the State of Florida: |
37 |
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38 | Section 1. Subsection (13) of section 507.01, Florida |
39 | Statutes, is amended to read: |
40 | 507.01 Definitions.--As used in this chapter, the term: |
41 | (13) "Storage" means the temporary warehousing of a |
42 | shipper's goods while under the care, custody, and control of |
43 | the mover. |
44 | Section 2. Subsection (5) is added to section 507.02, |
45 | Florida Statutes, to read: |
46 | 507.02 Construction; intent; application.-- |
47 | (5) This chapter does not supersede a mover's right to |
48 | refuse to transport certain items, provided that the terms are |
49 | provided in the estimate and contract for services. |
50 | Section 3. Subsections (1), (3), and (4) of section |
51 | 507.03, Florida Statutes, are amended, and subsection (10) is |
52 | added to that section, to read: |
53 | 507.03 Registration.-- |
54 | (1) Each mover and moving broker must annually register |
55 | with the department, providing its legal business and trade |
56 | name, mailing address, and business locations; the full names, |
57 | addresses, and telephone numbers of its owners or corporate |
58 | officers and directors and the Florida agent of the corporation; |
59 | a statement whether it is a domestic or foreign corporation, its |
60 | state and date of incorporation, its charter number, and, if a |
61 | foreign corporation, the date it registered with the Department |
62 | of State; the date on which the mover or broker registered its |
63 | fictitious name if the mover or broker is operating under a |
64 | fictitious or trade name; the name of all other corporations, |
65 | business entities, and trade names through which each owner of |
66 | the mover or broker operated, was known, or did business as a |
67 | mover or moving broker within the preceding 5 years; and proof |
68 | of the insurance or alternative coverages required under s. |
69 | 507.04. |
70 | (3) Registration fees shall be calculated at a rate of |
71 | $300 per year per mover or moving broker. All amounts collected |
72 | shall be deposited by the Chief Financial Officer to the credit |
73 | of the General Inspection Trust Fund of the department for the |
74 | sole purpose of administration of this chapter. |
75 | (4) Each registration must be renewed biennially on or |
76 | before the expiration date of the current registration Any mover |
77 | or moving broker whose principal place of business is located in |
78 | a county or municipality that requires, by local ordinance, a |
79 | local license or registration to engage in the business of |
80 | moving and storage of household goods must obtain the license or |
81 | registration from the county or municipality. A mover or broker |
82 | that obtains a local license or registration must also pay the |
83 | state registration fee under subsection (3). |
84 | (10) In order to implement the biennial registration |
85 | requirements set forth in this section, the department is |
86 | granted rulemaking authority to stagger the registrations over a |
87 | 2-year period. This subsection expires June 30, 2009. |
88 | Section 4. Subsection (4) of section 507.04, Florida |
89 | Statutes, is amended to read: |
90 | 507.04 Required insurance coverages; liability |
91 | limitations; valuation coverage.-- |
92 | (4) LIABILITY LIMITATIONS; VALUATION RATES.-- |
93 | (a) A mover may not limit its liability for the loss or |
94 | damage of household goods to a valuation rate that is less than |
95 | 60 cents per pound per article. A provision of a contract for |
96 | moving services is void if the provision limits a mover's |
97 | liability to a valuation rate that is less than the minimum rate |
98 | allowed under this subsection. |
99 | (b) A mover may exclude liability for items packed by the |
100 | shipper if the exclusion is declared and the shipper declines, |
101 | in writing, to allow the mover the opportunity to open and |
102 | inspect each container packed by the shipper. |
103 | (c) If a mover limits its liability for a shipper's goods, |
104 | the mover must disclose the limitation, including the valuation |
105 | rate, to the shipper in writing at the time that the estimate |
106 | and contract for services are executed and before any moving or |
107 | accessorial services are provided. The disclosure must also |
108 | inform the shipper of the opportunity to purchase valuation |
109 | coverage if the mover offers that coverage under subsection (5). |
110 | Section 5. Section 507.05, Florida Statutes, is amended to |
111 | read: |
112 | 507.05 Estimates and contracts for moving and accessorial |
113 | services service.--Before providing any moving or accessorial |
114 | services, a contract and estimate for services must be provided |
115 | to a prospective shipper in writing and, must be signed and |
116 | dated by the shipper and the mover. A mover may not require, nor |
117 | shall a shipper be able to waive the requirement for a written |
118 | estimate. The written estimate and contract and must include: |
119 | (1) The name, telephone number, and physical address where |
120 | the mover's employees are available during normal business |
121 | hours. |
122 | (2) The date the contract or estimate is prepared and any |
123 | proposed date of the move. |
124 | (3) The name and address of the shipper, the addresses |
125 | where the articles are to be picked up and delivered, and a |
126 | telephone number where the shipper may be reached. |
127 | (4) The name, telephone number, and physical address of |
128 | any location where the goods will be held pending further |
129 | transportation, including situations where the mover retains |
130 | possession of goods pending resolution of a fee dispute with the |
131 | shipper. |
132 | (5) An itemized breakdown and description and total of all |
133 | costs and services for loading, transportation or shipment, |
134 | unloading, and accessorial services to be provided during a |
135 | household move or storage of household goods. |
136 | (6) The name and telephone number of any other person who |
137 | may authorize pickup or delivery of any items to be transported. |
138 | Authorization for third-party pickup or delivery must be made in |
139 | writing by the shipper. |
140 | (7)(6) Acceptable forms of payment. A mover shall accept a |
141 | minimum of two of the three following forms of payment: |
142 | (a) Cash, cashier's check, money order, or traveler's |
143 | check; |
144 | (b) Valid personal check, showing upon its face the name |
145 | and address of the shipper or authorized representative; or |
146 | (c) Valid credit card, which shall include, but not be |
147 | limited to, Visa or MasterCard. |
148 |
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149 | A mover must clearly and conspicuously disclose to the shipper |
150 | in the estimate and contract for services the forms of payments |
151 | the mover will accept, including the forms of payment described |
152 | in paragraphs (a)-(c). |
153 | (8) A brief description of the procedures for shipper |
154 | inquiry and complaint handling and a telephone number the |
155 | shipper may use to communicate with the movers, accompanied by a |
156 | statement disclosing who shall pay for the calls, if other than |
157 | the mover. |
158 | (9) If the cost for services provided is based on weight, |
159 | a statement that the shipper has a right to observe any weighing |
160 | before and after loading. |
161 | (10) A statement of acknowledgement to be signed by the |
162 | shipper verifying that the shipper received a copy of a |
163 | consumer's bill of rights entitled "Now You Know& Intrastate |
164 | Household Moving," the content of which the department shall |
165 | establish by rule, which must be provided to the shipper at the |
166 | time of the estimate. |
167 | (11) Notice to the shipper of the opportunity to request, |
168 | at an additional cost to the shipper, a written inventory. |
169 | (12) The contract for service provided by a mover to a |
170 | shipper, which shall include the following language in bold |
171 | capitalized letters of at least 12-point type: |
172 |
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173 | PLEASE READ CAREFULLY: |
174 |
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175 | THIS CONTRACT FOR SERVICE IS REQUIRED BY STATE LAW AND MUST |
176 | INCLUDE THE TERMS AND COSTS ASSOCIATED WITH YOUR MOVE. IN ORDER |
177 | FOR THE CONTRACT FOR SERVICE TO BE ACCURATE, YOU MUST DISCLOSE |
178 | TO THE MOVER ALL INFORMATION RELEVANT TO THE MOVE. STATE LAW |
179 | REQUIRES THAT A MOVER RELINQUISH POSSESSION OF YOUR GOODS AND |
180 | COMPLETE YOUR MOVE UPON PAYMENT OF NO MORE THAN THE SPECIFIED |
181 | MAXIMUM AMOUNT DUE AT DELIVERY. |
182 | Section 6. Section 507.055, Florida Statutes, is created |
183 | to read: |
184 | 507.055 Written inventory; offer to shipper required.-- |
185 | (1) A mover shall offer to prepare a written inventory of |
186 | all items to be moved by the shipper at an additional cost to |
187 | the shipper. A shipper may waive, in writing, the preparation of |
188 | a written inventory, which shall be expressed at the time the |
189 | written estimate for moving and accessorial services is prepared |
190 | and signed by the mover and shipper. If preparation of a written |
191 | inventory is not waived, the inventory shall be prepared and |
192 | signed by both the shipper and the mover prior to departure of |
193 | the mover's motor vehicle from the shipper's pickup point or |
194 | points. |
195 | (2) No mover shall charge for preparing an inventory |
196 | unless, prior to preparing the inventory, the mover clearly and |
197 | conspicuously discloses in writing to the shipper the amount of |
198 | the charge for preparation of the inventory or, if the amount |
199 | cannot be determined, the complete basis upon which the charge |
200 | will be calculated. |
201 | (3) It is unlawful for a mover to require a shipper to |
202 | waive the preparation of an inventory. |
203 | Section 7. Subsections (7), (8), and (9) are added to |
204 | section 507.07, Florida Statutes, to read: |
205 | 507.07 Violations.--It is a violation of this chapter to: |
206 | (7) Fail to present a shipper with a written estimate of |
207 | moving and accessorial services required pursuant to s. 507.05. |
208 | (8) Fail to present to a shipper the disclosure statement |
209 | required under s. 507.05. |
210 | (9) Fail to offer to a shipper a written inventory of the |
211 | household goods to be moved, unless waived by the shipper, or to |
212 | clearly and conspicuously disclose to a shipper any charges |
213 | associated with the preparation of a written inventory as |
214 | required in s. 507.055. |
215 | Section 8. Subsection (1) of section 507.13, Florida |
216 | Statutes, is amended to read: |
217 | 507.13 Local regulation.-- |
218 | (1) This chapter preempts does not preempt local |
219 | ordinances or regulations of a county or municipality which |
220 | regulate transactions relating to movers of household goods or |
221 | moving brokers. This preemption does not extend to local |
222 | business taxes as provided in chapter 205. As provided in s. |
223 | 507.03(4), counties and municipalities may require, levy, or |
224 | collect any registration fee or tax or require the registration |
225 | or bonding in any manner of any mover or moving broker. |
226 | Section 9. This act shall take effect July 1, 2007. |