1 | A bill to be entitled |
2 | An act relating to motor vehicle dealers; amending s. |
3 | 320.64, F.S.; revising prohibitions against actions by a |
4 | licensed motor vehicle manufacturer, factory branch, |
5 | distributor, or importer; prohibiting requiring a motor |
6 | vehicle dealer to relocate, expand, improve, remodel, |
7 | renovate, or alter certain approved facilities; providing |
8 | for the licensee to offer certain inducements for such |
9 | changes under certain conditions; prohibiting adverse |
10 | action for refusal; revising a prohibition against certain |
11 | changes in supply to a dealer; prohibiting adverse action |
12 | against a dealer who sold or leased a motor vehicle to a |
13 | customer who exported the vehicle to a foreign country, or |
14 | who resold the vehicle, unless the licensee proves actual |
15 | knowledge; revising prohibitions against certain audits; |
16 | prohibiting certain acts that discriminate against one |
17 | dealer in favor of another; creating s. 320.6412, F.S.; |
18 | providing that no franchise agreement shall be terminated, |
19 | canceled, discontinued, or not renewed on the basis of |
20 | misrepresentation, fraud, or filing false or fraudulent |
21 | statements or claims, unless the licensee proves actual |
22 | knowledge; amending s. 320.696, F.S.; revising provisions |
23 | for responsibilities of a licensee for work performed |
24 | pursuant to warranty, preparation procedures, or recall, |
25 | directive, or bulletin; providing requirements for |
26 | compensation to a motor vehicle dealer for such work; |
27 | providing procedures for determining compensation amounts; |
28 | providing for changes in compensation amounts; prohibiting |
29 | certain acts to recover compensation costs; prohibiting |
30 | certain acts of discrimination against a dealer; providing |
31 | for severability; providing an effective date. |
32 |
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33 | Be It Enacted by the Legislature of the State of Florida: |
34 |
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35 | Section 1. Subsections (10), (18), (22), (25), (26), and |
36 | (30) of section 320.64, Florida Statutes, are amended, and |
37 | subsection (38) is added to that section, to read: |
38 | 320.64 Denial, suspension, or revocation of license; |
39 | grounds.--A license of a licensee under s. 320.61 may be denied, |
40 | suspended, or revoked within the entire state or at any specific |
41 | location or locations within the state at which the applicant or |
42 | licensee engages or proposes to engage in business, upon proof |
43 | that the section was violated with sufficient frequency to |
44 | establish a pattern of wrongdoing, and a licensee or applicant |
45 | shall be liable for claims and remedies provided in ss. 320.695 |
46 | and 320.697 for any violation of any of the following |
47 | provisions. A licensee is prohibited from committing the |
48 | following acts: |
49 | (10)(a) The applicant or licensee has attempted to enter, |
50 | or has entered, into a franchise agreement with a motor vehicle |
51 | dealer who does not, at the time of the franchise agreement, |
52 | have proper facilities to provide the services to his or her |
53 | purchasers of new motor vehicles which are covered by the new |
54 | motor vehicle warranty issued by the applicant or licensee. |
55 | Notwithstanding any provision of a franchise agreement, once a |
56 | licensee has approved the sales and service facilities of a |
57 | motor vehicle dealer, the licensee shall not thereafter require, |
58 | by agreement, policy, or standard, any of its motor vehicle |
59 | dealers to relocate, expand, improve, remodel, renovate, or |
60 | alter any part of those facilities. |
61 | (b) Notwithstanding paragraph (a), a licensee may provide |
62 | a loan or grant of money to a motor vehicle dealer as an |
63 | inducement for relocation, expansion, improvement, remodeling, |
64 | or renovation of any of its facilities, provided: |
65 | 1. The licensee delivers an assurance to the motor vehicle |
66 | dealer that it will supply a sufficient quantity of new motor |
67 | vehicles, consistent with its allocation obligations under the |
68 | law and to its other same line-make motor vehicle dealers, to |
69 | the motor vehicle dealer that will economically justify such |
70 | relocation, expansion, improvement, remodeling, or renovation in |
71 | light of reasonably current and reasonably projected market and |
72 | economic conditions; |
73 | 2. The provisions of the loan or grant and assurance, and |
74 | the basis therefor, are contained in a written agreement |
75 | voluntarily entered into by the motor vehicle dealer; and |
76 | 3. The loan or grant is made available on equal terms to |
77 | the licensee's other franchised motor vehicle dealers in this |
78 | state. |
79 | (c) A licensee may not withhold a benefit that is |
80 | available to its other franchised dealers in this state from, or |
81 | take or threaten to take an action that is unfair or adverse to, |
82 | a motor vehicle dealer that elects not to enter into an |
83 | agreement with the licensee as provided in paragraph (b). |
84 | (d) A licensee shall not fail or refuse to offer any |
85 | program for a bonus, incentive, or other benefit, in whole or in |
86 | part, to any of its franchised motor vehicle dealers in this |
87 | state that it offers to its other authorized dealers nationally |
88 | or in the licensee's zone or region in which this state is |
89 | included. |
90 | (e) Any portion of any program offered by a licensee for a |
91 | bonus, incentive, or other benefit that, in whole or in part, is |
92 | based upon, or is aimed at, inducing a motor vehicle dealer's |
93 | relocation, expansion, improvement, remodeling, renovation, or |
94 | alteration shall be deemed void as to each of the licensee's |
95 | franchised motor vehicle dealers in this state. However, such |
96 | dealers shall be eligible for the entire amount of such bonus, |
97 | incentive, or other benefit offered in the program upon |
98 | compliance with the other basis or eligibility provisions |
99 | contained in such program. |
100 | (f) Notwithstanding any provision contained in this |
101 | subsection, a licensee may set reasonable standards for a motor |
102 | vehicle dealer's sales and service facilities related to upkeep, |
103 | repair, and cleanliness. |
104 | (18) The applicant or licensee has established a system of |
105 | motor vehicle allocation or distribution or has implemented a |
106 | system of allocation or distribution of motor vehicles to one or |
107 | more of its franchised motor vehicle dealers which reduces or |
108 | alters allocations or supplies of new motor vehicles to a motor |
109 | vehicle dealer in order to achieve, directly or indirectly, a |
110 | purpose that is prohibited by ss. 320.60-320.70 or which |
111 | otherwise is unfair, inequitable, unreasonably discriminatory, |
112 | or not supportable by reason and good cause after considering |
113 | the equities of the affected motor vehicles dealer or dealers. |
114 | An applicant or licensee shall maintain for 3 years records that |
115 | describe its methods or formula of allocation and distribution |
116 | of its motor vehicles and records of its actual allocation and |
117 | distribution of motor vehicles to its motor vehicle dealers in |
118 | this state. As used in this subsection, the term "unfair" |
119 | includes, but is not limited to, refusal or failure to offer any |
120 | franchised motor vehicle dealer an equitable supply of new motor |
121 | vehicles covered by its franchise agreement, by model, mix, or |
122 | colors, as the licensee offers or makes available to its other |
123 | same line-make motor vehicle dealers in this state. |
124 | (22) The applicant or licensee has refused to deliver, in |
125 | reasonable quantities and within a reasonable time, to any duly |
126 | licensed motor vehicle dealer who has an agreement with such |
127 | applicant or licensee for the retail sale of new motor vehicles |
128 | and parts for motor vehicles sold or distributed by the |
129 | applicant or licensee, any such motor vehicles or parts as are |
130 | covered by such agreement. Such refusal includes the failure to |
131 | offer to its same line-make franchised motor vehicle dealers all |
132 | models manufactured for that line-make, or requiring a dealer to |
133 | pay any extra fee, require a dealer to execute a separate |
134 | franchise agreement, purchase unreasonable advertising displays |
135 | or other materials, or relocate, expand, improve, remodel, |
136 | renovate, or recondition, or alter the dealer's existing |
137 | facilities, or provide exclusive facilities as a prerequisite to |
138 | receiving a model or series of vehicles. However, the failure to |
139 | deliver any motor vehicle or part will not be considered a |
140 | violation of this section if the failure is due to an act of |
141 | God, work stoppage, or delay due to a strike or labor |
142 | difficulty, a freight embargo, product shortage, or other cause |
143 | over which the applicant or licensee has no control. An |
144 | applicant or licensee may impose reasonable requirements on the |
145 | motor vehicle dealer, other than the items listed above, |
146 | including, but not limited to, the purchase of special tools |
147 | required to properly service a motor vehicle and the undertaking |
148 | of sales person or service person training related to the motor |
149 | vehicle. |
150 | (25) The applicant or licensee has undertaken an audit of |
151 | warranty payments or incentive payment previously paid to a |
152 | motor vehicle dealer in violation of this section or has failed |
153 | to comply with any of its obligations under s. 320.696. An |
154 | applicant or licensee may reasonably and periodically audit a |
155 | motor vehicle dealer to determine the validity of paid claims as |
156 | provided in s. 320.696. Audit of warranty payments shall only be |
157 | for the 1-year period immediately following the date the claim |
158 | was paid. Audit of incentive payments shall only be for an 18- |
159 | month period immediately following the date the incentive was |
160 | paid. An applicant or licensee shall not deny a claim or charge |
161 | a motor vehicle dealer back subsequent to the payment of the |
162 | claim unless the applicant or licensee can show that the claim |
163 | was false or fraudulent or that the motor vehicle dealer failed |
164 | to substantially comply with the reasonable written and |
165 | uniformly applied procedures of the applicant or licensee for |
166 | such repairs or incentives. An applicant or licensee may not |
167 | charge a motor vehicle dealer back subsequent to the payment of |
168 | a claim unless a representative of the applicant or licensee |
169 | first meets in person, by telephone, or by video teleconference |
170 | with an officer or employee of the dealer designated by the |
171 | motor vehicle dealer. At such meeting the applicant or licensee |
172 | must provide a detailed explanation, with supporting |
173 | documentation, as to the basis for each of the claims for which |
174 | the applicant or licensee proposed a charge-back to the dealer |
175 | and a written statement containing the basis upon which the |
176 | motor vehicle dealer was selected for audit or review. |
177 | Thereafter, the applicant or licensee must provide the motor |
178 | vehicle dealer's representative a reasonable period after the |
179 | meeting within which to respond to the proposed charge-backs, |
180 | with such period to be commensurate with the volume of claims |
181 | under consideration, but in no case less than 45 days after the |
182 | meeting. The applicant or licensee is prohibited from changing |
183 | or altering the basis for each of the proposed charge-backs as |
184 | presented to the motor vehicle dealer's representative following |
185 | the conclusion of the audit unless the applicant or licensee |
186 | receives new information affecting the basis for one or more |
187 | charge-backs. If the applicant or licensee claims the existence |
188 | of new information, the dealer must be given the same right to a |
189 | meeting and right to respond as when the charge-back was |
190 | originally presented. |
191 | (26) Notwithstanding the terms of any franchise agreement, |
192 | including any licensee's program, policy, or procedure, the |
193 | applicant or licensee has refused to allocate, sell, or deliver |
194 | motor vehicles; charged back or withheld payments or other |
195 | things of value for which the dealer is otherwise eligible under |
196 | a sales promotion, program, or contest; or prevented the motor |
197 | vehicle dealer from participating in any promotion, program, or |
198 | contest; or taken any adverse action against a motor vehicle |
199 | dealer, including, but not limited to, terminating or |
200 | threatening to terminate a franchise because the dealer sold or |
201 | leased a motor vehicle to a customer who exported the vehicle to |
202 | a foreign country or who resold the vehicle, unless the licensee |
203 | proves that the motor vehicle dealer had actual knowledge that |
204 | the customer's intent was to export or resell the motor vehicle. |
205 | There will be a conclusive presumption that the motor vehicle |
206 | dealer had no such actual knowledge for selling a motor vehicle |
207 | to a customer who was present at the dealership and the motor |
208 | vehicle dealer did not know or should not have reasonably known |
209 | that the vehicle would be shipped to a foreign country. There |
210 | will be a rebuttable presumption that the dealer did not know or |
211 | should not have reasonably known that the vehicle would be |
212 | shipped to a foreign country if the vehicle is titled in one of |
213 | the 50 United States. |
214 | (30) The applicant or licensee has conducted or threatened |
215 | to conduct any audit of a motor vehicle dealer in order to |
216 | coerce or attempt to coerce the dealer to forego any right or |
217 | remedy rights granted to the dealer under ss. 320.60-320.70 or |
218 | under the agreement between the licensee and the motor vehicle |
219 | dealer. Nothing in this section shall prohibit an applicant or |
220 | licensee from reasonably and periodically auditing a dealer to |
221 | determine the validity of paid claims as permitted in this |
222 | chapter, provided the licensee complies with all provisions of |
223 | ss. 320.60-320.70 applicable to such audits. |
224 | (38) The licensee has discriminated or threatened to |
225 | discriminate against any of its franchised motor vehicle dealers |
226 | in this state in favor of another dealer or other dealers of the |
227 | same line-make in this state by: |
228 | (a) Selling or offering to sell a new motor vehicle to any |
229 | motor vehicle dealer at a lower actual price, including the |
230 | price for vehicle transportation, than the actual price at which |
231 | the same model similarly equipped is offered to or is available |
232 | to another dealer in this state during a similar time period; or |
233 | (b) Offering or using a promotional program or device, or |
234 | an incentive, bonus, payment, or other benefit, whether paid at |
235 | the time of the sale of the new motor vehicle to the dealer or |
236 | later, that results in the sale or offer to sell a new motor |
237 | vehicle to a motor vehicle dealer at a lower price, including |
238 | the price for vehicle transportation, than the price at which |
239 | the same model similarly equipped is offered or is available to |
240 | another dealer in this state during a similar time period. This |
241 | subsection shall not prohibit a promotional, bonus, or incentive |
242 | program that is functionally available to competing dealers of |
243 | the same line-make in this state on substantially comparable |
244 | terms. |
245 |
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246 | A motor vehicle dealer who can demonstrate that a violation of, |
247 | or failure to comply with, any of the preceding provisions by an |
248 | applicant or licensee will or can adversely and pecuniarily |
249 | affect the complaining dealer, shall be entitled to pursue all |
250 | of the remedies, procedures, and rights of recovery available |
251 | under ss. 320.695 and 320.697. |
252 | Section 2. Section 320.6412, Florida Statutes, is created |
253 | to read: |
254 | 320.6412 Termination based on misrepresentation; evidence |
255 | required.--Notwithstanding s. 320.64, or any of the provisions |
256 | of any franchise agreement, no franchise agreement of any motor |
257 | vehicle dealer shall be terminated, canceled, discontinued, or |
258 | not renewed by any licensee on the basis of misrepresentation, |
259 | fraud, or filing false or fraudulent statements or claims, |
260 | unless the licensee proves by clear and convincing evidence at a |
261 | hearing that the majority owner or, if there is no majority |
262 | owner, the person designated as dealer-operator or dealer- |
263 | principal in the franchise agreement had actual knowledge of |
264 | such misrepresentation or fraud or the filing of false |
265 | statements or claims at the time any such conduct was allegedly |
266 | perpetrated on a customer or a licensee and failed within a |
267 | reasonable time after being so advised to take such actions |
268 | reasonably calculated to prevent such misrepresentation, fraud, |
269 | or filing of false or fraudulent statements or claims from |
270 | continuing or reoccurring. |
271 | Section 3. Section 320.696, Florida Statutes, is amended |
272 | to read: |
273 | 320.696 Warranty responsibility.-- |
274 | (1)(a) The licensee shall timely compensate any authorized |
275 | motor vehicle dealer who performs work to: |
276 | 1. Maintain or repair a licensee's product under a |
277 | warranty or maintenance plan, extended warranty, certified |
278 | preowned vehicle warranty, or service contract issued by the |
279 | licensee or its common entity; |
280 | 2. Fulfill a licensee's delivery or preparation |
281 | procedures; or |
282 | 3. Make repairs to a motor vehicle as a result of a |
283 | licensee's or common entity's recall or other directive or |
284 | bulletin. |
285 | (b) As used in this section, unless the context clearly |
286 | requires otherwise, the term: |
287 | 1. "Compensate" and "compensation" include all labor and |
288 | parts included in the work as provided in this section. |
289 | 2. "Labor" includes, without limitation, the time spent by |
290 | employees of a motor vehicle dealer for diagnosis or repair of a |
291 | vehicle. |
292 | 3. "Parts" includes all replacement parts and accessories. |
293 | 4. "Retail customer repair" refers to work, including |
294 | parts and labor, performed by a motor vehicle dealer that does |
295 | not come within the provisions of a licensee's or its common |
296 | entity's warranty, extended warranty, service contract, or |
297 | maintenance plan, but excludes parts and labor described in |
298 | paragraphs (3)(b) and (4)(c). |
299 | 5. "Work" and "repair" include all items contained in |
300 | paragraph (a), as the case may be. |
301 | (c) Compensation not paid to a motor vehicle dealer within |
302 | 30 days after receipt of a claim therefor is deemed untimely. A |
303 | licensee shall not establish or implement any term, policy, or |
304 | procedure different from those described in this section for any |
305 | of its motor vehicle dealers to obtain compensation due under |
306 | this section or pay a motor vehicle dealer less than amounts due |
307 | as described in this section. |
308 | (2) No licensee shall take or threaten to take any adverse |
309 | action against any of its franchised motor vehicle dealers who |
310 | seek to obtain compensation described in this section. The term |
311 | "adverse action" includes, without limitation, taking or |
312 | omitting to take any action other than in good faith; creating |
313 | or implementing any obstacle or process that is inconsistent |
314 | with any of the licensee's obligations under this section; |
315 | hindering, delaying, or rejecting the proper and timely payment |
316 | of compensation due under this section to a motor vehicle |
317 | dealer; establishing, implementing, enforcing, or applying any |
318 | policy, standard, rule, program, or incentive regarding |
319 | compensation due under this section other than in a uniformly |
320 | and nondisparate manner among the licensee's franchised dealers |
321 | in this state; conducting or threatening to conduct any |
322 | warranty, retail customer repair, or other service-related audit |
323 | more frequently than once each calendar year; or denying, |
324 | reducing, or charging back any warranty claim because of a motor |
325 | vehicle dealer's failure to comply with all of the specific |
326 | requirements of a licensee for processing a claim. Inclusion of |
327 | the examples in this subsection shall not exclude other conduct |
328 | from the meaning of the term "adverse action." |
329 | (3)(a)1. As provided in this subsection, a licensee shall |
330 | compensate a motor vehicle dealer for all parts used in |
331 | performing any of the work described in subsection (1). The |
332 | compensation may be an agreed percentage markup over the |
333 | licensee's dealer cost but, if no agreement is reached within 30 |
334 | days after a motor vehicle dealer's written request therefor, |
335 | compensation for such parts shall be deemed to be the greater |
336 | of: |
337 | a. The motor vehicle dealer's arithmetical mean percentage |
338 | markup over dealer cost for all parts charged by the motor |
339 | vehicle dealer in 25 consecutive retail customer repair orders |
340 | made and selected by the motor vehicle dealer within the 3-month |
341 | period prior to the written request, or all of such retail |
342 | customer repair orders over the previous 3 months if there are |
343 | fewer than 25 retail customer repair orders in that period, |
344 | provided no motor vehicle dealer's repair order shall be |
345 | excluded from this computation because it contains both warranty |
346 | or maintenance work and retail customer repairs. However, only |
347 | the retail customer repair portion of such repair order shall be |
348 | included in this computation, and those parts described in |
349 | paragraph (b) shall be excluded from this computation; |
350 | b. The licensee's highest suggested retail or list price |
351 | for such parts; or |
352 | c. An amount equal to the motor vehicle dealer's markup |
353 | over dealer cost that results in the same gross profit |
354 | percentage for parts used in work done under subsection (1) as |
355 | the motor vehicle dealer is receiving for parts used in the |
356 | dealer's customer retail repairs as evidenced by the motor |
357 | vehicle dealer's financial statement delivered to the licensee |
358 | for the month preceding the motor vehicle dealer's written |
359 | request. |
360 | 2. If a licensee decreases its suggested retail or list |
361 | price for any replacement part or accessory, it shall also |
362 | decrease by at least the identical percentage the cost to the |
363 | motor vehicle dealer for such part or accessory. The markup or |
364 | gross profit percentage described in this subsection shall be |
365 | uniformly applied to all of the licensee's parts used by the |
366 | motor vehicle dealer in performing work described under |
367 | subsection (1). |
368 | (b) For purposes of determining compensation to be paid |
369 | for parts under sub-subparagraph (a)1.a., parts discounted by a |
370 | motor vehicle dealer for repairs made in group, fleet, |
371 | insurance, or other third-party-payor service work; parts used |
372 | in repairs for government agencies for which volume discounts |
373 | have been negotiated; parts used in special events, or |
374 | "specials," or promotional discounts for retail customer |
375 | repairs; parts sold by the dealer at wholesale; parts used for a |
376 | dealer's internal repairs; engine assemblies and transmission |
377 | assemblies; nuts, bolts, fasteners, and similar items that do |
378 | not have an individual part number; and tires shall all be |
379 | excluded in determining a motor vehicle dealer's average |
380 | percentage markup over dealer cost. |
381 | (c) Notwithstanding the provisions of paragraph (a), if a |
382 | licensee furnishes a part or component to a motor vehicle dealer |
383 | at no cost for use in the motor vehicle dealer's performance of |
384 | repairs under a recall or service action or warranty, the |
385 | licensee shall compensate the motor vehicle dealer for such part |
386 | or component in the same manner as warranty parts compensation |
387 | under this subsection, less the dealer cost for such part or |
388 | component as listed in the licensee's then-current price |
389 | schedule. |
390 | (d) No licensee shall establish or implement any special |
391 | part or component number for parts used in predelivery, dealer |
392 | preparation, warranty, or maintenance-only applications if such |
393 | number results in lower compensation to the motor vehicle dealer |
394 | than such compensation as described in paragraphs (a), (b), and |
395 | (c). |
396 | (4)(a) A licensee shall compensate a motor vehicle dealer |
397 | for all labor performed in connection with work described in |
398 | subsection (1) in amounts as described under paragraphs (b) and |
399 | (c). |
400 | (b)1. Compensation paid by a licensee to a motor vehicle |
401 | dealer may be an agreed hourly labor rate but, if no agreement |
402 | is reached within 30 days after a motor vehicle dealer's written |
403 | request therefor, labor compensation shall be, at the election |
404 | of the motor vehicle dealer, the greater of: |
405 | a. The motor vehicle dealer's hourly labor rate for retail |
406 | customer repairs, which shall be determined by dividing the |
407 | amount of the motor vehicle dealer's total labor sales for |
408 | retail customer repairs by the number of total labor hours which |
409 | generated those total sales for the month preceding the written |
410 | request, excluding the work described in paragraph (c); or |
411 | b. An amount equal to the motor vehicle dealer's markup |
412 | over dealer cost that results in the same gross profit |
413 | percentage for labor hours used in work done under subsection |
414 | (1) as the motor vehicle dealer is receiving for labor used in |
415 | the dealer's customer retail repairs as evidenced by the motor |
416 | vehicle dealer's financial statement delivered to the licensee |
417 | for the month preceding the motor vehicle dealer's written |
418 | request, provided the motor vehicle dealer provides in the |
419 | written request the arithmetical mean of the compensation for |
420 | all of its technicians during that preceding month and that |
421 | arithmetical mean shall be the "dealer cost" used in such |
422 | calculation. |
423 | 2. Once an hourly labor rate is agreed or determined |
424 | pursuant to this subsection, the licensee shall uniformly apply |
425 | and pay that hourly labor rate for all labor used by the motor |
426 | vehicle dealer in performing work described in subsection (1), |
427 | provided no licensee shall pay an hourly labor rate less than |
428 | the hourly rate it was paying to the motor vehicle dealer for |
429 | work done under subsection (1) on January 1, 2008. No licensee |
430 | shall eliminate flat rate times from, or establish any |
431 | unreasonable flat rate time in, its warranty repair manual, |
432 | warranty time guide, or any other similarly named document. A |
433 | licensee shall establish reasonable flat-rate labor times in its |
434 | warranty repair manuals and warranty time guides for its newly |
435 | introduced model motor vehicles which are at least consistent |
436 | with its existing such documents. A motor vehicle dealer who |
437 | disputes as unreasonable any flat-rate time established by the |
438 | licensee or its common entity may bring an action against the |
439 | licensee or common entity in the circuit court for the county in |
440 | which the motor vehicle dealer's principal place of business is |
441 | located for such relief as is provided in this chapter. As used |
442 | in this subsection, the terms "retail customer repair" and |
443 | "similar work" are not limited to a repair to the same model |
444 | vehicle or model year but shall include a prior repair that |
445 | resembles but may not be identical to the repair for which the |
446 | motor vehicle dealer is making a claim for compensation under |
447 | this section. |
448 | (c) In determining the hourly labor rate for compensation |
449 | to be paid by a licensee for all work under sub-subparagraph |
450 | (b)1.a., a motor vehicle dealer's labor charges for its internal |
451 | vehicle repairs; for vehicle reconditioning; for repairs |
452 | performed for group, fleet, insurance, or other third-party |
453 | payors; for discounted repairs of motor vehicles for government |
454 | agencies; and for labor used in special events, "specials," |
455 | "express service," and promotional discounts shall not be |
456 | included as retail customer repairs and shall be excluded from |
457 | any calculation under sub-subparagraph (b)1.a. |
458 | (5) A licensee shall not review, change, or fail to pay a |
459 | motor vehicle dealer's parts or labor compensation as determined |
460 | under this section unless a motor vehicle dealer has requested a |
461 | change or pursuant to a licensee's written predetermined |
462 | schedule for increasing parts or labor compensation. A motor |
463 | vehicle dealer may make written requests for changes in |
464 | compensation for parts or labor for work performed under this |
465 | section not more often than semiannually. The motor vehicle |
466 | dealer shall attach supporting documentation as described in |
467 | this section to each written request. A motor vehicle dealer's |
468 | written request for changes in parts or labor compensation under |
469 | this section shall be deemed accepted unless the licensee, |
470 | within 30 days after receipt thereof, in writing, disputes with |
471 | specificity the supporting documentation contained in the motor |
472 | vehicle dealer's written request. Any motor vehicle dealer whose |
473 | request for increased compensation under this section has been |
474 | disputed shall have the right to bring an action against the |
475 | licensee in a court of competent jurisdiction in the county in |
476 | which the motor vehicle dealer's principal place of business is |
477 | located for a declaratory judgment for approval of its change |
478 | request under this section, for an injunction precluding the |
479 | licensee from refusing to compensate the motor vehicle dealer as |
480 | provided in this section, or for damages, all as provided in |
481 | this chapter. In calculating damages, any increase in parts or |
482 | labor determined in such litigation to be due to the motor |
483 | vehicle dealer under this section shall be ordered paid to the |
484 | motor vehicle dealer for all work performed under this |
485 | subsection retroactively to the date of the licensee's receipt |
486 | of such written request. |
487 | (6) A licensee shall not recover, or seek or attempt to |
488 | recover, directly or indirectly, any of its costs for |
489 | compensating any of its motor vehicle dealers under this |
490 | section, including, without limitation, by decreasing or |
491 | eliminating solely in this state at one or more of its motor |
492 | vehicle dealers any bonus or incentive that it placed in effect |
493 | nationally or regionally; by reducing solely in this state at |
494 | one or more of its motor vehicle dealers any of its dealer's |
495 | gross margin for any of the licensee's products or services when |
496 | the wholesale price charged to the motor vehicle dealer is |
497 | determined by the licensee and which reduction is not in effect |
498 | nationally or regionally; or by imposing any separate charge or |
499 | surcharge to the wholesale price paid by a motor vehicle dealer |
500 | in this state to the licensee for any product or service offered |
501 | to or supplied by a licensee, either under its franchise |
502 | agreement with the motor vehicle dealer or by passing on to the |
503 | motor vehicle dealer any such charge or surcharge of a common |
504 | entity of such licensee. |
505 | (7) A licensee shall not require, influence, or attempt to |
506 | influence a motor vehicle dealer to implement or change the |
507 | prices or charges for which it sells parts or labor for retail |
508 | customer repairs. A licensee shall not implement or continue a |
509 | policy, procedure, or program with respect to one or more of its |
510 | licensed motor vehicle dealers in this state for compensation |
511 | under this section that is less favorable to its franchised |
512 | motor vehicle dealers in this state than is applicable to its |
513 | franchised dealers nationally or regionally or, if there is no |
514 | such national or regional policy, to its franchised dealers in a |
515 | majority of states. |
516 | (8) If a court of competent jurisdiction determines with |
517 | finality that any provision or any part thereof contained in |
518 | this section is void or unenforceable, the remaining provisions |
519 | thereof shall not be affected by such determination but shall |
520 | remain in full force and effect. The licensee shall reasonably |
521 | and timely compensate any authorized motor vehicle dealer who |
522 | performs work, including labor and parts, to rectify the |
523 | licensee's product or warranty defects or fulfills delivery and |
524 | preparation obligations. In the determination of what |
525 | constitutes reasonable compensation under this section, the |
526 | factors to be given consideration shall include, among others, |
527 | the compensation being paid by other licensees to their dealers, |
528 | the prevailing wage rate being paid by the dealers, and the |
529 | prevailing labor rate being charged by the dealers, in the city |
530 | or community in which the dealer is doing business. For the |
531 | purpose of this section, reasonable compensation for work, |
532 | including labor and parts, by a motor vehicle dealer for |
533 | warranty repairs or service, including labor and parts, on |
534 | behalf of a licensee shall be determined to be equal to the |
535 | amount charged by the dealer for like work to retail customers |
536 | for nonwarranty repairs and service, including labor and parts, |
537 | unless the licensee has demonstrated and established in a |
538 | proceeding before the department that the dealer's retail |
539 | charges for labor and parts are improper in light of all |
540 | economic circumstances. Compensation not paid within 30 days |
541 | after receipt or notice of billing is presumed untimely. A |
542 | licensee may not otherwise recover, or seek to recover, any of |
543 | its costs for compensating a motor vehicle dealer for warranty |
544 | work, including labor and parts, by imposing on a motor vehicle |
545 | dealer any charge or surcharge to the wholesale price paid by a |
546 | motor vehicle dealer to the licensee for any product, including |
547 | motor vehicles and parts. |
548 | Section 4. This act shall take effect July 1, 2008. |