HB 1303

1
A bill to be entitled
2An act relating to continuing care contracts; amending s.
3651.026, F.S.; requiring continuing care providers to
4provide additional information in annual reports to the
5Office of Insurance Regulation; applying financial
6viability assessment measures to an operator under certain
7circumstances; amending s. 651.0261, F.S.; authorizing the
8office to require providers to file quarterly financial
9statements under certain circumstances; amending s.
10651.051, F.S.; permitting the removal of certain assets
11and records of a provider from the state if certain notice
12is provided to the residents' council; amending ss.
13651.081 and 651.083, F.S.; providing additional rights
14relating to financial accountability by the provider for
15residents of continuing care facilities; amending s.
16651.085, F.S.; revising provisions relating to quarterly
17meetings between residents and the governing body of the
18provider; amending s. 651.091, F.S.; requiring continuing
19care facilities to provide certain information to the
20public; revising the time period within which the facility
21is required to provide an annual report to the residents'
22organization; amending s. 651.105, F.S.; authorizing the
23office to require additional information from the provider
24during examinations and inspections; amending s. 651.106,
25F.S.; requiring the office to provide notice prior to
26denying, suspending, or revoking certificates of authority
27under certain circumstances; amending s. 651.1151, F.S.;
28authorizing the office to require providers to submit
29certain contracts for review; providing that actions
30omitted by the office in response to petition by a
31residents' organization or resident are subject to review
32under ch. 120, F.S., under certain circumstances;
33providing an effective date.
34
35Be It Enacted by the Legislature of the State of Florida:
36
37     Section 1.  Subsections (2) and (3) of section 651.026,
38Florida Statutes, are amended to read:
39     651.026  Annual reports.--
40     (2)  The annual report shall be in such form as the
41commission prescribes and shall contain at least the following:
42     (a)  Any change in status with respect to the information
43required to be filed under s. 651.022(2).
44     (b)  Financial statements audited by an independent
45certified public accountant, which shall contain, for two or
46more periods if the facility has been in existence that long,
47the following:
48     1.  An accountant's opinion and, in accordance with
49generally accepted accounting principles:
50     a.  A balance sheet;
51     b.  A statement of income and expenses;
52     c.  A statement of equity or fund balances; and
53     d.  A statement of changes in cash flows; and
54     e.  If the provider's financial statements are consolidated
55with those of another entity, a consolidating balance sheet and
56consolidating statements of income and expenses, equity or fund
57balances, and cash flows, which report in separate columns the
58separate data for each entity, the eliminations, and the
59consolidated data.
60     2.  Notes to the financial statements considered customary
61or necessary to full disclosure or adequate understanding of the
62financial statements, financial condition, and operation.
63     3.  A supplemental statement of income and expenses
64indicating by department cost center, pursuant to s. 651.085(4),
65the income and expenses of each department in sufficient detail
66to present to the residents a meaningful summary of operations
67for each reporting period and with sufficient consistency to
68permit period-to-period comparison by the residents.
69     (c)  The following financial information:
70     1.  A detailed listing of the assets maintained in the
71liquid reserve as required in s. 651.035 and in accordance with
72part II of chapter 625;
73     2.  An itemized A schedule of giving additional information
74relating to property, plant, and equipment having an original
75cost of at least $25,000, so as to show in reasonable detail
76with respect to each separate facility original costs,
77accumulated depreciation, net book value, appraised value or
78insurable value and date thereof, insurance coverage,
79encumbrances, and net equity of appraised or insured value over
80encumbrances. Any property not used in continuing care shall be
81shown separately from property used in continuing care;
82     3.  The level of participation in Medicare or Medicaid
83programs, or both;
84     4.  A statement of all fees required of residents,
85including, but not limited to, a statement of the entrance fee
86charged, the monthly service charges, the proposed application
87of the proceeds of the entrance fee by the provider, and the
88plan by which the amount of the entrance fee is determined if
89the entrance fee is not the same in all cases; and
90     5.  Any change or increase in fees and any change or
91decrease in when the provider changes either the scope of, or
92the rates for, care or services, regardless of whether the
93change in fees involves the basic rates and services rate or
94only those services available at additional costs to the
95resident.
96     6.a.  If the provider has more than one certificated
97facility, it shall submit a statement of operations for each
98facility as supplemental information to the audited financial
99statements required as part of the annual report.
100     b.  If the provider has operations that are not Florida
101certificated facilities, the provider shall also submit as
102supplemental information to the audited financial statements,
103balance sheets, statements of changes in equity, and statements
104of cash flows for each Florida certificated facility.
105     (d)  Such other reasonable data, financial statements, and
106pertinent information as the commission or office may require
107with respect to the provider or the facility, or its directors,
108trustees, members, branches, subsidiaries, or affiliates, to
109determine the financial status of the facility, and the
110management capabilities of its managers and owners, and the
111provider's substantial compliance with the continuing care
112contract filed with the office pursuant to s. 651.091(3).
113     (e)  Each facility shall file with the office annually,
114together with the annual report required by this section, a
115computation of its minimum liquid reserve calculated in
116accordance with s. 651.035 on a form prescribed by the
117commission.
118     (3)  The commission shall adopt by rule meaningful measures
119of assessing the financial viability of a provider and, if a
120separate entity, an operator. The rule may include the following
121factors:
122     (a)  Debt service coverage ratios.
123     (b)  Current ratios.
124     (c)  Adjusted current ratios.
125     (d)  Cash flows.
126     (e)  Occupancy rates.
127     (f)  Other measures, ratios, or trends.
128     (g)  Other factors as may be appropriate.
129     Section 2.  Section 651.0261, Florida Statutes, is amended
130to read:
131     651.0261  Quarterly statements.--If the office finds,
132pursuant to rules of the commission, that such information is
133needed to properly monitor the financial condition of a provider
134or facility or is otherwise needed to protect the interests of
135the facility's residents or the public interest, the office
136shall may require the provider to file, within 45 days after the
137end of each fiscal quarter, a quarterly unaudited financial
138statement of the provider or of the facility in the form
139prescribed by the commission by rule. The commission may by rule
140require all or part of the statements or filings required under
141this section to be submitted by electronic means in a computer-
142readable form compatible with the electronic data format
143specified by the commission. The provider shall deliver to the
144president or chair of the residents' organization a complete
145copy of each such quarterly statement within 10 days after the
146statement is filed with the office.
147     Section 3.  Section 651.051, Florida Statutes, is amended
148to read:
149     651.051  Maintenance of assets and records in state.--No
150records or assets may be removed from this state by a provider
151unless the office consents to such removal in writing before
152such removal. Such consent shall be based upon the provider's
153submitting satisfactory evidence that the removal will
154facilitate and make more economical the operations of the
155provider and will not diminish the service or protection
156thereafter to be given the provider's residents in this state.
157Prior to such removal, the provider shall give notice to the
158president or chair of the facility's residents' council. If such
159removal is part of a cash management system which has been
160approved by the office, disclosure of the system to the
161residents' council shall meet the notification requirements.
162     Section 4.  Subsection (2) of section 651.081, Florida
163Statutes, is renumbered as subsection (3), and a new subsection
164(2) is added to that section to read:
165     651.081  Continuing care facilities residents'
166organizations.--
167     (2)  Residents have the right, exercisable through a
168residents' organization, to full accountability by the provider
169and operator for the finances of the facility, including all
170uses of residents' monthly maintenance fees. If the facility has
171a residents' organization, the provider and operator shall
172provide the residents' organization with the following:
173     (a)  At least quarterly, an accounting of receipts,
174expenses, and other uses of funds, by department cost center, as
175required under s. 651.085(4).
176     (b)  Any accounting or financial information and an
177explanation thereof requested by the residents' organization for
178a specified account or item.
179     (c)  The accounts and records of the facility, for
180examination by the residents' organization or by such
181individuals or firms as the residents' organization may choose
182to make such examinations on its behalf.
183     Section 5.  Paragraph (c) of subsection (1) of section
184651.083, Florida Statutes, is amended, and paragraphs (h) and
185(i) are added to subsection (1) of that section, to read:
186     651.083  Residents' rights.--
187     (1)  No resident of any facility shall be deprived of any
188civil or legal rights, benefits, or privileges guaranteed by
189law, by the State Constitution, or by the United States
190Constitution solely by reason of status as a resident of a
191facility. Each resident of a facility has the right to:
192     (c)  Unrestricted private communication, including
193receiving and sending unopened correspondence by electronic and
194all other means.
195     (h)  Full accountability for the finances of the facility,
196recognizing that monthly maintenance fees are resident funds to
197be used only for the benefit of residents and accounted for as
198such in a consistent format that allows residents to make
199period-to-period comparisons.
200     (i)  Receive advance notice of all proposed changes in
201fees, services, procedures, and policies that may affect the
202finances or welfare of residents.
203     Section 6.  Section 651.085, Florida Statutes, is amended
204to read:
205     651.085  Quarterly meetings between residents and the
206governing body of the provider; resident representation before
207the governing body of the provider.--
208     (1)  The governing body of a provider, or the designated
209representative of the provider, shall hold quarterly meetings
210with the residents of the continuing care facility for the
211purpose of free discussion of subjects including, but not
212limited to, income, expenditures, and financial trends and
213problems as they apply to the facility, as well as disclosure
214and a discussion of all on proposed changes in policies,
215programs, and services. Upon request of the residents'
216organization, a member of the governing body of the provider,
217such as a board member, a general partner, or a principal owner
218shall attend such meetings. Residents shall be entitled to at
219least 7 days' advance notice of each quarterly meeting. During
220the advance notice period, the An agenda and any materials that
221will be distributed by the governing body or representative of
222the provider shall be posted in a conspicuous place at the
223facility and shall be available upon request to residents of the
224facility. The office shall request verification from a facility
225that quarterly meetings are held and open to all residents when
226it receives a complaint from the residents' council that a
227facility is not in compliance with the provisions of this
228subsection. In addition, a facility shall report to the office
229in the annual report required under s. 651.026 the dates on
230which quarterly meetings were held during the reporting period.
231     (2)  A residents' organization formed pursuant to s.
232651.081, members of which are elected by the residents, may
233designate a resident to represent them before the governing body
234of the provider or organize a meeting or ballot election of the
235residents of the facility to determine whether to elect a
236resident to represent them before the governing body of the
237provider. If a residents' organization as described in s.
238651.081 does not exist, any resident may organize a meeting or
239ballot election of the residents of the facility to determine
240whether to elect a resident to represent them before the
241governing body and, if applicable, elect the representative. The
242residents' organization, or the resident that organizes a
243meeting or ballot election to elect a representative, shall give
244all residents of the facility notice at least 10 business days
245before the meeting or election. Notice may be given through
246internal mailboxes, communitywide newsletters, bulletin boards,
247in-house television stations, and other similar means of
248communication. An election of the representative is valid if at
249least 40 percent of the total resident population participates
250in the election and a majority of the participants vote
251affirmatively for the representative. The initial designated
252representative elected under this section shall be elected to
253serve for a period of at least 12 months.
254     (3)  If the provider holding the certificate of authority
255for a facility and the operator of the facility are different
256individuals or entities, the residents' organization is
257entitled, upon request, to designate a majority of the voting
258members of the governing body of the operator. The designated
259voting members representative shall be notified at least 14 days
260in advance of all meetings any meeting of the full governing
261body and at which proposed changes in resident fees or services
262will be discussed. The representative shall be entitled invited
263to attend the entire meeting and participate in discussions of
264all matters considered during the meeting that portion of the
265meeting designated for the discussion of such changes. Minutes
266of all meetings of the operator of the facility shall be
267available to the residents for inspection in the facility's
268office and copies shall be furnished to residents upon request
269and payment of a reasonable charge to cover copying costs.
270     (4)  At a quarterly meeting prior to the implementation of
271any increase in the monthly maintenance fee, the designated
272representative of the provider must provide the reasons, by
273department cost centers, for any increase in the fee that
274exceeds the most recently published Consumer Price Index for all
275Urban Consumers, all items, Class A Areas of the Southern
276Region. Nothing in this subsection shall be construed as placing
277a cap or limitation on the amount of any increase in the monthly
278maintenance fee, establishing a presumption of the
279appropriateness of the Consumer Price Index as the basis for any
280increase in the monthly maintenance fee, or limiting or
281restricting the right of a provider to establish or set monthly
282maintenance fee increases, provided the proposed increases and
283the reasons for the increases are fully and accurately disclosed
284to the residents in advance.
285     Section 7.  Section 651.091, Florida Statutes, is amended
286to read:
287     651.091  Availability, distribution, and posting of reports
288and records; requirement of full disclosure.--
289     (1)  Each continuing care facility shall maintain as public
290information, available upon request, records of all cost and
291inspection reports pertaining to that facility that have been
292filed with or issued by any governmental agency. A copy of each
293such report shall be retained in such records for not less than
2945 years from the date the provider notifies the residents'
295organization in writing that the report has been is filed or
296issued. Each facility shall also maintain as public information,
297available upon request, all annual reports statements that have
298been filed with the office.
299     (2)  Every continuing care facility shall:
300     (a)  Display the certificate of authority in a conspicuous
301place inside the facility.
302     (b)  Post in a prominent position in the facility so as to
303be accessible to all residents and to the general public a
304concise summary of the last examination report issued by the
305office, with references to the page numbers of the full report
306noting any deficiencies found by the office, and the actions
307taken by the provider to rectify such deficiencies, indicating
308in such summary where the full report may be inspected in the
309facility.
310     (c)  Post in a prominent position in the facility so as to
311be accessible to all residents and to the general public a
312summary of the latest annual report statement, indicating in the
313summary where the full annual report statement may be inspected
314in the facility. Listings, with summaries, A listing of any
315proposed changes in policies, programs, and services shall also
316be posted at least 30 days before the changes are effective.
317     (d)  Distribute a copy of the full annual report statement
318to the president or chair of the residents' council within 10 30
319days after the filing of the annual report with the office, and
320designate a staff person to provide explanation thereof.
321     (e)  Notify the residents' council of any plans filed with
322the office to obtain new financing, additional financing, or
323refinancing for the facility and of any applications to the
324office for any expansion of the facility. If the new financing,
325additional financing, or refinancing will or may increase
326residents' financial obligations or otherwise be detrimental to
327their interests, the provider shall also deliver to the
328residents' council, within 10 days after submitting any
329information to the office pursuant to s. 651.019, a full and
330accurate summary of the information submitted.
331     (3)  Before entering into a contract to furnish continuing
332care, the provider undertaking to furnish the care, or the agent
333of the provider, shall make full disclosure, and provide copies
334of all the disclosure documents to the prospective resident or
335his or her legal representative, including, but not limited to,
336the then-current versions of the following information:
337     (a)  The contract to furnish continuing care.
338     (b)  The summary listed in paragraph (2)(b).
339     (c)  All ownership interests, and lease agreements, and
340every other agreement between the provider and a person or
341entity related to the provider pursuant to s. 651.1151(1),
342including information specified in s. 651.022(2)(b)8.
343     (d)  In keeping with the intent of this subsection relating
344to disclosure, the provider shall make available for review,
345master plans approved by the provider's governing board and any
346plans for expansion or phased development, to the extent that
347the availability of such plans will not put at risk real estate,
348financing, acquisition, negotiations, or other implementation of
349operational plans and thus jeopardize the success of
350negotiations, operations, and development.
351     (e)  Copies of the rules and regulations of the facility
352and an explanation of the responsibilities of the resident.
353     (f)  The policy of the facility with respect to admission
354to and discharge from the various levels of health care offered
355by the facility.
356     (g)  The amount and location of any reserve funds required
357by this chapter, and the name of the person or entity having a
358claim to such funds in the event of a bankruptcy, foreclosure,
359or rehabilitation proceeding.
360     (h)  A copy of the resident's rights as described in s.
361651.083.
362
363A true and complete copy of the full initial, revised, or
364amended disclosure document to be used shall be filed with and
365reviewed by the office prior to its use. Within 45 days after
366receipt of the disclosure document, the office shall notify the
367provider in writing of its acceptance of the disclosure document
368or notify the provider in writing of its objections to the
369document. A resident or prospective resident or his or her legal
370representative shall be permitted to inspect the full reports
371referred to in paragraph (2)(b); the charter or other agreement
372or instrument required to be filed with the office pursuant to
373s. 651.022(2), together with all amendments thereto; and the
374bylaws of the corporation or association, if any. Upon request,
375copies of the reports and information shall be provided to the
376individual requesting them if the individual agrees to pay a
377reasonable charge to cover copying costs.
378     Section 8.  Subsection (1) of section 651.105, Florida
379Statutes, is amended, subsections (2) through (4) are renumbered
380as subsections (3) through (5), respectively, and a new
381subsection (2) is added to that section, to read:
382     651.105  Examination and inspections.--
383     (1)  The office may at any time, and shall at least once
384every 3 years, examine the business of any applicant for a
385certificate of authority and any provider engaged in the
386execution of care contracts or engaged in the performance of
387obligations under such contracts, in the same manner as is
388provided for examination of insurance companies pursuant to s.
389624.316. Such examinations shall be made by a representative or
390examiner designated by the office, whose compensation will be
391fixed by the office pursuant to s. 624.320. Routine examinations
392may be made by having the necessary documents submitted to the
393office; and, for this purpose, financial documents and records
394conforming to generally commonly accepted accounting principles
395and practices, as required under s. 651.026, will be deemed
396adequate. The final written report of each such examination
397shall be filed with the office and, when so filed, will
398constitute a public record. Any provider being examined shall,
399upon request, give reasonable and timely access to all of its
400records. The representative or examiner designated by the office
401may at any time examine the records and affairs and inspect the
402physical property of any provider, whether in connection with a
403formal examination or not.
404     (2)  The office shall issue and require examiners to follow
405a comprehensive checklist to use when evaluating continuing care
406retirement communities. The checklist shall include, but not be
407limited to, a statement verifying that the provider has made all
408required disclosures and that all required documents have been
409submitted to the office.
410     Section 9.  Section 651.106, Florida Statutes, is amended
411to read:
412     651.106  Grounds for discretionary refusal, suspension, or
413revocation of certificate of authority.--The office, in its
414discretion, after giving notice, may deny, suspend, or revoke
415the provisional certificate of authority or the certificate of
416authority of any applicant or provider if it finds that any one
417or more of the following grounds applicable to the applicant or
418provider exist:
419     (1)  Failure by the provider to continue to meet the
420requirements for the authority originally granted.
421     (2)  Failure by the provider to meet one or more of the
422qualifications for the authority specified by this chapter.
423     (3)  Material misstatement, misrepresentation, or fraud in
424obtaining the authority, or in attempting to obtain the same.
425     (4)  Demonstrated lack of fitness or trustworthiness.
426     (5)  Fraudulent or dishonest practices of management in the
427conduct of business, including misrepresentation of any reason
428for an increase in monthly maintenance fees.
429     (6)  Misappropriation, conversion, or withholding of
430moneys.
431     (7)  Failure to comply with, or violation of, any proper
432order or rule of the office or commission or violation of any
433provision of this chapter.
434     (8)  The insolvent condition of the provider or the
435provider's being in such condition or using such methods and
436practices in the conduct of its business as to render its
437further transactions in this state hazardous or injurious to the
438public.
439     (9)  Refusal by the provider to be examined or to produce
440its accounts, records, and files for examination, or refusal by
441any of its officers to give information with respect to its
442affairs or to perform any other legal obligation under this
443chapter when required by the office.
444     (10)  Failure by the provider to comply with the
445requirements of s. 651.026 or s. 651.033.
446     (11)  Failure by the provider to maintain escrow accounts
447or funds as required by this chapter.
448     (12)  Failure by the provider to meet the requirements of
449this chapter for disclosure of information to residents
450concerning the facility, its ownership, any agreement, including
451a lease, between the provider or operator and a person or entity
452related to the provider pursuant to s. 651.1151(1), its
453management, its development, or its financial condition or
454failure to honor its continuing care contracts.
455     (13)  Any cause for which issuance of the license could
456have been refused had it then existed and been known to the
457office.
458     (14)  Having been found guilty of, or having pleaded guilty
459or nolo contendere to, a felony in this state or any other
460state, without regard to whether a judgment or conviction has
461been entered by the court having jurisdiction of such cases.
462     (15)  In the conduct of business under the license,
463engaging in unfair methods of competition or in unfair or
464deceptive acts or practices prohibited under part IX of chapter
465626.
466     (16)  A pattern of bankrupt enterprises.
467
468Revocation of a certificate of authority under this section does
469not relieve a provider from the provider's obligation to
470residents under the terms and conditions of any continuing care
471contract between the provider and residents or the provisions of
472this chapter. The provider shall continue to file its annual
473statement and pay license fees to the office as required under
474this chapter as if the certificate of authority had continued in
475full force, but the provider shall not issue any new continuing
476care contracts. The office may seek an action in the circuit
477court of Leon County to enforce the office's order and the
478provisions of this section.
479     Section 10.  Section 651.1151, Florida Statutes, is amended
480to read:
481     651.1151  Administrative, vendor, and management
482contracts.--
483     (1)  The office shall may require a provider to submit for
484review any contract for administrative, vendor, or management
485services if the office has information or believes that any
486party to a contract is and belief that a provider has entered
487into a contract with an affiliate of the provider, an entity
488controlled by the provider, or an entity controlled by an
489affiliate of the provider, or is otherwise related to the
490provider, if that relationship or the contract itself, including
491any renewals or extensions thereof, has not been disclosed to
492the office and to the residents of the facility. The office
493shall determine whether or not the contract creates or fosters a
494conflict of interest or imposes direct or indirect payment and
495other obligations detrimental to the facility or its residents
496which has not been disclosed to the office or which contract
497requires the provider to pay a fee that is unreasonably high in
498relation to the service provided.
499     (2)  If the contract has not been disclosed to the office,
500or the residents' organization confirms to the office that the
501contract has not been disclosed to the residents After review of
502the contract, the office shall may order the provider to cancel
503the contract in accordance with the terms of the contract and
504applicable law if it determines that the fees to be paid are so
505unreasonably high as compared with similar contracts entered
506into by other providers in similar circumstances that the
507contract is detrimental to the facility or its residents.
508     (3)  If, after reviewing a contract, the office determines
509that the contract does not create or foster a conflict of
510interest or impose obligations detrimental to the facility or
511its residents, the office shall issue an order approving the
512contract, stating the reasons for its action, and shall promptly
513notify the facility's residents' organization of its order.
514However, if the office determines that the contract creates or
515fosters a conflict of interest or imposes obligations
516detrimental to the facility or its residents, the office shall
517order the provider to cancel the contract and promptly notify
518the facility's residents' organization of its order.
519     (4)(3)  Any contract with an affiliate, an entity
520controlled by the provider, or an entity controlled by an
521affiliate of the provider for administrative, vendor, or
522management services entered into or renewed after October 1,
5231991, shall contain a provision that the contract shall be
524canceled upon issuance of an order by the office pursuant to
525this section. A copy of the current management services
526contract, pursuant to this section, if any, must be on file in
527the marketing office or other accessible area to residents and
528the appropriate resident organizations.
529     (5)(4)  Any action of the office under this section,
530including failure to act when petitioned by the residents'
531organization or a resident of the facility, is subject to review
532pursuant to the procedures provided in chapter 120.
533     Section 11.  This act shall take effect July 1, 2008.


CODING: Words stricken are deletions; words underlined are additions.