1 | A bill to be entitled |
2 | An act relating to substance abuse and mental health |
3 | services; amending s. 394.9082, F.S.; providing |
4 | legislative findings and intent; providing definitions; |
5 | establishing goals of the Department of Children and |
6 | Family Services with respect to the administration of |
7 | publicly funded substance abuse and mental health |
8 | services; providing and specifying responsibilities of the |
9 | department and of community-based network providers; |
10 | establishing community-based systems of care; providing |
11 | for rules; authorizing the implementation of community- |
12 | based networks by the department; establishing a process |
13 | for contracting with community-based networks; providing |
14 | an implementation schedule; specifying qualifying criteria |
15 | for certain community-based networks; specifying |
16 | management information system requirements; providing for |
17 | evaluations and reports; requiring the department to |
18 | contract with an independent entity to monitor and provide |
19 | technical assistance to networks; establishing an |
20 | Interagency Advisory Council on Substance Abuse and Mental |
21 | Health; providing for membership, meetings, and duties; |
22 | providing for rules; providing for implementation; |
23 | providing an effective date. |
24 |
|
25 | Be It Enacted by the Legislature of the State of Florida: |
26 |
|
27 | Section 1. Section 394.9082, Florida Statutes, is amended |
28 | to read: |
29 | (Substantial rewording of section. See |
30 | s. 394.9082, F.S., for present text.) |
31 | 394.9082 Community-based networks.-- |
32 | (1) LEGISLATIVE FINDINGS AND INTENT.--The Legislature |
33 | finds that substance abuse and mental health disorders |
34 | constitute major health problems for citizens of the state, |
35 | affecting an estimated 48 percent of the population and are a |
36 | major economic burden on public and private resources, and the |
37 | cost of treating these disorders has significantly increased the |
38 | economic demands placed on families, friends, and employers, as |
39 | well as the juvenile justice, criminal justice, child welfare, |
40 | health care, and economic assistance systems. The Legislature |
41 | finds that substance abuse and mental health disorders are best |
42 | treated by individually tailored regimens of treatment, |
43 | rehabilitation, and other supportive interventions and that |
44 | health care services are most effective when operated, |
45 | administered, and provided in the community in which the |
46 | consumer lives. The Legislature finds that outsourcing the |
47 | administration of publicly financed substance abuse and mental |
48 | health services to local community agencies through pilot |
49 | programs has been a significant achievement. The Legislature |
50 | finds that although the administration and financing of |
51 | substance abuse and mental health services has become more |
52 | effective over the past several decades in response to numerous |
53 | federal, state, and local initiatives, there has been a |
54 | proliferation of administrative entities at all levels of |
55 | government that have overlapping roles, responsibilities, and |
56 | jurisdictions and that the diffusion of administrative and |
57 | service delivery functions has negatively affected the |
58 | leadership of public substance abuse and mental health services |
59 | and diminished accountability for performance and treatment |
60 | outcomes. It has become increasingly difficult for local |
61 | providers of substance abuse and mental health services to |
62 | secure sufficient resources from multiple payors to meet |
63 | consumer and community needs, remain compliant with multiple and |
64 | changing contracting and monitoring standards and requirements, |
65 | adjust to varying performance standards, and meet disparate and |
66 | redundant reporting requirements. These demands reduce funds |
67 | available for services and make it more difficult to sustain |
68 | local systems of care for individuals in recovery. In order to |
69 | improve the efficiency and effectiveness of publicly financed |
70 | substance abuse and mental health services and enhance provider |
71 | performance and consumer outcomes, the Legislature has |
72 | authorized pilot programs to test models for outsourcing |
73 | administrative and service functions to local systems of care. |
74 | The Legislature finds that these pilot programs have resulted in |
75 | higher levels of consumer and family satisfaction; improved |
76 | provider accountability; expanded use of evidenced-based |
77 | practices and continuous quality improvement approaches to care; |
78 | more sophisticated and accessible information systems with |
79 | enhanced information management, analysis, and reporting |
80 | capabilities; and broader participation by consumers, families, |
81 | and community stakeholders in the development and enhancement of |
82 | local systems of care. The Legislature further finds that state |
83 | administrative costs may be reduced by integrating and |
84 | eliminating the duplication of monitoring, reporting, auditing, |
85 | outcome measurement, and other administrative functions carried |
86 | out by several state and local agencies that fund substance |
87 | abuse and mental health services. Therefore, it is the intent of |
88 | the Legislature to restructure the administration, management, |
89 | and financing of community-based substance abuse and mental |
90 | health services by authorizing the creation of and employing the |
91 | administrative and service delivery competencies of existing |
92 | community-based networks. These networks shall be designated by |
93 | the Department of Children and Family Services, which shall |
94 | ensure that the networks are qualified to administer local |
95 | systems of care; assume many state administrative |
96 | responsibilities; receive state and federal funds to purchase |
97 | care from a local network of providers; assume responsibility |
98 | for the disbursement of state and federal funds; ensure provider |
99 | accountability in the use of such funds; manage data collection |
100 | and information technology necessary to store, analyze, and |
101 | report cost, encounter, and performance outcome data; and |
102 | mobilize and engage consumers, families, community stakeholders, |
103 | local governments, and service providers in the design, |
104 | oversight, and continuous quality improvement processes |
105 | necessary to establish and manage locally responsive and |
106 | integrated systems of care. |
107 | (2) DEFINITIONS.--As used in this section, the term: |
108 | (a) "Community-based network" means a provider-based |
109 | network that serves as an administering organization that offers |
110 | a full range of mental health and substance abuse services, |
111 | serves as a single point of accountability at the local level, |
112 | purchases mental health and substance abuse services, and is |
113 | responsible for the day-to-day planning for, administration of, |
114 | delivery of, and monitoring of mental health and substance abuse |
115 | services in communities in the state. The board of directors of |
116 | the network shall include substance abuse and mental health |
117 | service providers, including providers that only serve a |
118 | substance abusing or mentally ill population, as well as |
119 | consumers, family members, and other community stakeholders. |
120 | Community-based networks are provider owned and operated, |
121 | comprise not-for-profit safety net providers governed by |
122 | community boards that have traditionally contracted with the |
123 | department or enrolled as Medicaid providers, and are primarily |
124 | engaged in providing care to low-income consumers. |
125 | (b) "Safety net provider" means a community substance |
126 | abuse or mental health service provider that is: |
127 | 1. Enrolled in the Medicaid program or contracts with the |
128 | department; |
129 | 2. Organizes and delivers a significant level of substance |
130 | abuse or mental health services to uninsured individuals, |
131 | Medicaid recipients, and other vulnerable populations; |
132 | 3. Offers specialized or essential substance abuse or |
133 | mental health services not generally provided by other local |
134 | agencies; and |
135 | 4. Has strong community ties. |
136 | (3) GOALS.--The goal of the department while working with |
137 | community-based networks is to accomplish the restructuring of |
138 | the administration of publicly financed substance abuse and |
139 | mental health services using structural and service enhancements |
140 | that ensure the effective coordination, integration, and |
141 | management of publicly financed substance abuse and mental |
142 | health services that are cost effective, accessible, consumer- |
143 | oriented, and family-oriented and that achieve performance and |
144 | outcome measures established by the department. Other goals of |
145 | the restructured system include the following: |
146 | (a) Promote the recovery and resiliency of individuals |
147 | served by public substance abuse and mental health treatment |
148 | services. |
149 | (b) Identify and treat individuals with substance abuse |
150 | disorders and mental illnesses, including individuals who are at |
151 | high risk of poor outcomes or who are served by other systems of |
152 | care. |
153 | (c) Improve state and local accountability regarding |
154 | access to and the quality, appropriateness, and cost- |
155 | effectiveness of substance abuse and mental health services. |
156 | (d) Provide greater flexibility and assign responsibility |
157 | to local systems of care to: |
158 | 1. Test innovative strategies for the delivery and |
159 | financing of substance abuse and mental health services. |
160 | 2. Enhance individualized treatment and support services |
161 | for consumers. |
162 | 3. Promote the effective coordination of the multiple |
163 | health and human service providers and public and private payors |
164 | serving individuals with substance abuse disorders and mental |
165 | illnesses. |
166 | (e) Improve the overall quality of substance abuse and |
167 | mental health services through the use of evidence-based and |
168 | best practice models by local systems of care. |
169 | (f) Improve the coordination and integration of the |
170 | substance abuse and mental health service systems with other |
171 | systems, such as the physical health, housing, employment, |
172 | education, child welfare, emergency services, law enforcement, |
173 | and criminal justice systems. |
174 | (g) Maximize the value of current resources, control the |
175 | cost of services without limiting the quality of care, and |
176 | increase the proportion of total funds spent on direct care. |
177 | (h) Reduce unnecessary and burdensome regulatory barriers |
178 | to care. |
179 | (i) Improve the collection, analysis, and dissemination of |
180 | substance abuse and mental health service data for planning, |
181 | performance measurement, and monitoring purposes and improve |
182 | departmental decisionmaking based on information collected by |
183 | the community-based networks that is disseminated and used by |
184 | the department through its data warehouse. |
185 | (j) Promote the continuity of care for all children, |
186 | adolescents, and adults who receive services from the publicly |
187 | funded substance abuse and mental health service systems. |
188 | (k) Improve public safety through the use of prevention, |
189 | early diagnosis, treatment, and diversionary programs and |
190 | enhanced system coordination. |
191 | (l) Promote early diagnosis and treatment to enhance |
192 | recovery, prevent hospitalization, and avoid crises. |
193 | (m) Assist community-based networks in improving the |
194 | assessment of local needs for substance abuse and mental health |
195 | services. |
196 | (n) Promote the elimination of any ethnic, gender, and age |
197 | disparities in access to care. |
198 | (o) Improve public understanding of the causes, effects, |
199 | and treatments of substance abuse and mental illness. |
200 | (p) Improve access to safe, affordable, and permanent |
201 | housing. |
202 | (q) Promote prevention programs and services. |
203 | (4) SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES; DEPARTMENT |
204 | RESPONSIBILITIES.-- |
205 | (a) Upon the creation of community-based networks and the |
206 | privatization of the administration of local service delivery |
207 | and certain local administrative responsibilities, the |
208 | department shall re-emphasize its responsibility for addressing |
209 | broad systemic substance abuse and mental health service issues, |
210 | proposing enhancements to the publicly financed systems of care, |
211 | and transforming the substance abuse and mental health service |
212 | systems by ensuring the delivery of community-based care, |
213 | improving cost-effectiveness and outcomes, and implementing |
214 | model programs based on evidence-based practices. |
215 | (b) The department shall provide for the availability of |
216 | and access to the services and supports necessary to meet the |
217 | substance abuse and mental health needs of individuals of all |
218 | ages who rely on publicly financed care, thereby enabling them |
219 | to live, work, and participate in their communities. |
220 | (c) The principles guiding the department's administration |
221 | of publicly financed substance abuse and mental health programs |
222 | shall include: |
223 | 1. Enhancing system performance and cost-effectiveness. |
224 | 2. Increasing accountability for care by privatizing the |
225 | administration of local programs and service delivery through a |
226 | managed care system. |
227 | 3. Improving consumer outcomes using a recovery-based and |
228 | resiliency-based service delivery system. |
229 | 4. Ensuring quality of care by promoting the adoption of |
230 | evidence-based practices and model programs. |
231 | 5. Improving access to necessary care throughout the |
232 | state, promoting innovation and creativity in program design, |
233 | and ensuring that services are consumer oriented. |
234 | 6. Implementing the best available administrative |
235 | practices to support system operations that provide cost- |
236 | effective local services and supports and maximize service |
237 | outcomes. |
238 | 7. Controlling administrative costs and reducing |
239 | regulatory barriers while offering greater flexibility to |
240 | community-based networks and their providers. |
241 | 8. Establishing performance standards and outcome measures |
242 | and providing for periodic evaluations thereof. |
243 | 9. Improving collaboration and integration of multiagency |
244 | systems of care by promoting uniform program standards and |
245 | policies and integrating funding options across state agencies |
246 | and levels of government. |
247 | (d) Substantive improvements in the administration of |
248 | departmental substance abuse and mental health programs and |
249 | improved performance and outcomes demand fundamental changes in |
250 | or enhancement of the roles and responsibilities of both the |
251 | department's headquarters, its district offices, and its |
252 | community-based networks. |
253 | (e) To achieve these purposes and lead the transformation |
254 | of the state's substance abuse and mental health service |
255 | systems, the department shall: |
256 | 1. Provide overall system leadership, focusing on data- |
257 | based system oversight and ensuring system accountability, |
258 | enhancement, and protection of the state's substance abuse and |
259 | mental health safety net and safety net providers. |
260 | 2. Ensure the effective design, coordination, integration, |
261 | and management of public substance abuse and mental health |
262 | systems across state agencies and levels of government; |
263 | establish substance abuse and mental health policies and |
264 | procedures that include definitions of specific services, |
265 | standards, and limits regarding eligibility requirements to |
266 | receive services and priority services; determine and establish |
267 | program priorities; promote the use of evidenced-based and |
268 | promising practices through its facilities and community-based |
269 | networks; introduce innovative and model programs; establish |
270 | statewide systems of care for children and adults; design a |
271 | comprehensive array of recovery-based and resiliency-based |
272 | community substance abuse and mental health services; create |
273 | integrated treatment programs for individuals with co-occurring |
274 | disorders; develop and publish treatment and service standards; |
275 | and set standards for and designate centers of excellence. |
276 | 3. Develop and provide for a phased implementation, with |
277 | statewide implementation to be completed no later than June 30, |
278 | 2011, of the full privatization of the local administration of |
279 | community-based substance abuse and mental health services; |
280 | implement a statewide, managed system of community substance |
281 | abuse and mental health care; contract on a county, circuit, |
282 | regional, or multiregional basis with community-based networks |
283 | that are owned and operated by providers as specified in this |
284 | section; streamline administrative and regulatory processes to |
285 | maximize the flexibility afforded to community-based networks |
286 | and their providers in meeting the needs of consumers; enter |
287 | into contracts with community-based networks; monitor contractor |
288 | program and fiscal performance; prepare reports on network |
289 | achievement of program and outcome measures; set performance |
290 | standards; provide technical assistance to and support the |
291 | efforts of community-based networks in developing innovative and |
292 | model substance abuse and mental health programs and services; |
293 | collaborate with the community-based networks in developing and |
294 | implementing a statewide quality assurance and quality |
295 | improvement program; ensure that network services are delivered |
296 | in accordance with applicable federal regulations and state law; |
297 | and develop and implement network reimbursement methods. |
298 | 4. Be responsible for the financial management and fiscal |
299 | integrity of publicly financed substance abuse and mental health |
300 | programs; monitor program expenditures and identify budget |
301 | trends and issues; expand financing options and opportunities; |
302 | promote the integration of state substance abuse and mental |
303 | health funding; and maximize other public and private sources of |
304 | program funding. |
305 | 5. Working with the community-based networks, design and |
306 | implement a quality assurance program to enhance the quality of |
307 | substance abuse and mental health services, improve program |
308 | performance and consumer outcomes, implement model and evidence- |
309 | based treatment practices, redirect service dollars from less |
310 | effective service models to model community-based services and |
311 | supports, and reward cost-effective programs, services, and care |
312 | patterns. |
313 | 6. Conduct comprehensive program planning and research; |
314 | conduct statewide needs assessments and maintain resource |
315 | inventories; identify treatment gaps and report those gaps to |
316 | the Legislature; disseminate information about the latest |
317 | substance abuse and mental health trends, issues, and research; |
318 | identify the need for and assist in the development of new |
319 | community substance abuse and mental health resources and |
320 | service models; and identify and act on systemic and structural |
321 | problems in the delivery and funding of substance abuse and |
322 | mental health systems. |
323 | 7. Based on data collected through the information systems |
324 | of the community-based networks, enhance agency transparency by |
325 | collecting and disseminating program data and information and |
326 | expanding public, provider, consumer, and other stakeholder |
327 | access to program information; assist community-based networks |
328 | in developing and implementing best available information |
329 | technology and management information systems; establish |
330 | performance standards and outcome measures; establish |
331 | information system requirements and data standards; and expand |
332 | data sharing among state and local agencies. |
333 | 8. Direct a program of statewide advocacy for consumers |
334 | and their families; establish and operate a consumer affairs |
335 | office and program; establish statewide public information and |
336 | educational programs; increase public awareness of substance |
337 | abuse and mental health issues; conduct a stigma reduction |
338 | campaign; expand citizen involvement in addressing state and |
339 | local substance abuse and mental health issues; expand |
340 | partnerships with consumers, families, and advocates; and |
341 | increase the availability of peer specialists, expand the use of |
342 | consumers in the workforce, and promote peer-based and consumer- |
343 | operated services. |
344 | 9. Fund and assist in the design and implementation of |
345 | staff development and training programs; conduct workforce |
346 | planning, including the completion of workforce needs |
347 | assessments by discipline and area of the state; develop a |
348 | statewide workforce plan and strategies; assist community-based |
349 | networks, colleges, and universities in enhancing staff |
350 | competencies and the knowledge base; and develop and implement |
351 | strategies for improving the recruitment and retention of a |
352 | qualified substance abuse and mental health workforce. |
353 | 10. Working with the community-based networks, enhance the |
354 | image and reputation of the public substance abuse and mental |
355 | health systems, programs, leadership, and management with |
356 | policymakers, consumers, providers, other stakeholders, and the |
357 | general public. The department shall also serve as the chief |
358 | liaison with federal, state, and local entities and other |
359 | stakeholders on substance abuse and mental health issues. |
360 | 11. Direct the district offices to focus their efforts on |
361 | conducting community and regional substance abuse and mental |
362 | health planning; completing local needs assessments; advocating |
363 | for consumers and their families; providing public and community |
364 | education; assessing local trends and issues; and advising the |
365 | department headquarters on local priorities. |
366 | 12. Prepare and submit to the Governor, the President of |
367 | the Senate, and the Speaker of the House of Representatives by |
368 | December 1 of each year an update to its annual strategic plan |
369 | and a report on its community-based network purchasing |
370 | specifications and the department's accomplishments and needs |
371 | relative to the purposes of this paragraph. |
372 | (5) COMMUNITY-BASED SYSTEMS OF CARE; LEGISLATIVE INTENT.-- |
373 | (a) It is the intent of the Legislature that the |
374 | department privatize the administration of publicly financed |
375 | substance abuse and mental health services by contracting with a |
376 | single community-based network in a specified geographic area, |
377 | which may be a county, combination of counties, district, |
378 | combination of districts, region, or multiregion area according |
379 | to the discretion of the department and based on naturally |
380 | occurring market areas. In determining the geographic coverage |
381 | of a community-based network, the department shall also consider |
382 | the capacity to ensure that the principles of provider choice |
383 | and self-directed care can be realized and that economies of |
384 | scale are such that the desired cost efficiencies can be |
385 | achieved. The department's goal in managing services shall be |
386 | cost efficiency, not cost containment. |
387 | (b) It is the intent of the Legislature that a substantial |
388 | portion of the funds currently allocated to departmental |
389 | district and regional offices for the management of contracted |
390 | substance abuse and mental health services be allocated to the |
391 | community-based networks for the administrative functions |
392 | reassigned from the department to the networks. These funds |
393 | shall to the extent possible support the administrative costs |
394 | associated with the network contractual responsibilities. The |
395 | department, working with the Louis de la Parte Florida Mental |
396 | Health Institute, shall identify the funds to be transferred by |
397 | December 31, 2008. Individuals currently employed by the |
398 | department to manage substance abuse and mental health services |
399 | whose positions are being privatized under this section shall be |
400 | given hiring preference by the network if the employee meets the |
401 | network's qualifications. For employees subsequently employed by |
402 | a network, years of service in such employment shall qualify as |
403 | years of service for purposes of the state retirement system. |
404 | (c) It is further the intent of the Legislature that by |
405 | January 1, 2011, a single point of access to integrated services |
406 | for publicly financed consumers of substance abuse and mental |
407 | health services shall be achieved through the implementation of |
408 | managed care contracts with community-based networks. |
409 | (d) The department and the Agency for Health Care |
410 | Administration shall both execute contracts with community-based |
411 | networks to provide for the integration of funding for consumers |
412 | of departmental and Medicaid services. The department and the |
413 | agency shall jointly prepare and submit a plan to the |
414 | Legislature by December 1, 2008, to integrate funding sources to |
415 | better coordinate service delivery through a single entity in |
416 | each area of the state. |
417 | (e) The community-based networks selected by the |
418 | department are recognized as independent vendors that may also |
419 | contract with public or private organizations to manage plans |
420 | and services operated by other organizations to increase their |
421 | cost effectiveness. |
422 | (f) The department is authorized to adopt rules pursuant |
423 | to ss. 120.536(1) and 120.54 necessary to carry out the |
424 | provisions of this subsection, including any revisions to state |
425 | standards and processes for approval of departmental contracts. |
426 | (6) SELECTION OF COMMUNITY-BASED NETWORKS.-- |
427 | (a) The Legislature recognizes that the state and local |
428 | communities have made substantial investments in local systems |
429 | of care that are composed of nonprofit, community-based |
430 | providers governed by community boards. These community-based |
431 | providers have the necessary expertise in serving departmental |
432 | consumers, have long-standing linkages with other community |
433 | agencies, and have successfully carried out statutorily |
434 | prescribed public social service, health, and safety functions |
435 | important to consumers, policymakers, and citizens of the state. |
436 | In several areas of the state, community substance abuse |
437 | treatment and mental health care service providers have already |
438 | demonstrated through pilot projects that they have the capacity |
439 | to manage care as described in this section and are achieving |
440 | good results in administering and providing substance abuse and |
441 | mental services on the local level. |
442 | (b) During a 3-year implementation period beginning in the |
443 | 2008-2009 fiscal year, the department shall contract with a |
444 | community-based network, in areas designated by the department, |
445 | that shall be responsible for the provision, administration, and |
446 | management of substance abuse and mental health services. The |
447 | department shall enter into a multiyear contract in the |
448 | designated areas with existing or newly formed community-based |
449 | networks. The department may contract on a sole-source basis |
450 | with entities that qualify as community-based networks as |
451 | described in subsection (8). |
452 | (c) The department may enter into noncompetitive contracts |
453 | with existing community-based networks that meet the |
454 | qualifications specified under this subsection. |
455 | (7) SCHEDULE FOR COMMUNITY-BASED NETWORK CONTRACTING.-- |
456 | (a) By March 1, 2009, the department shall initiate a |
457 | process that gives the community-based networks in districts 1, |
458 | 4, 11, and 12 and in the Suncoast Region the opportunity to |
459 | contract with the department as a community-based network for |
460 | their respective service area. These established community-based |
461 | networks shall be given a minimum of 90 days after the |
462 | department publishes community-based network standards to |
463 | prepare an application for designation as the community-based |
464 | network for a specified geographic area. After review of the |
465 | application, if the department determines that the network's |
466 | application and prior contractual history meet the criteria |
467 | established in this section, the department shall enter into a |
468 | contract with the community-based network. If the department |
469 | determines additional changes are needed to comply with |
470 | departmental requirements, the network applicant shall be |
471 | notified of the standards and criteria that it fails to meet and |
472 | given a minimum of 90 days to meet these requirements in order |
473 | to enter into a contract with the department. |
474 | (b) During the 2009-2010 fiscal year, in other areas of |
475 | the state where a single community-based network has formed with |
476 | the governance structure and ownership capabilities specified |
477 | for community-based networks under this section and which is |
478 | determined by the department to cover a sufficient geographical |
479 | area to achieve the necessary cost effectiveness, and there is |
480 | no competing network in the same area, the entity shall be given |
481 | the opportunity to contract as the community-based network for |
482 | that area, based on qualification and negotiation of a |
483 | noncompetitive contract as described in subsection (6). These |
484 | community-based networks shall be given a minimum of 90 days to |
485 | submit applications after the department notifies these |
486 | additional areas that it is accepting applications for |
487 | qualification as a community-based network. After reviewing an |
488 | application, if the department determines the network applicant |
489 | complies with the criteria specified in this section or meets |
490 | these requirements prior to execution of a contract, the |
491 | department shall enter into a contract with the network. |
492 | (c) By the end of the 2010-2011 fiscal year, the |
493 | department shall have entered into contracts in any remaining |
494 | districts without a network and select the contractors through a |
495 | competitive procurement process. |
496 | (8) QUALIFICATION OF ESTABLISHED SUBSTANCE ABUSE AND |
497 | MENTAL HEALTH COMMUNITY-BASED NETWORKS.--Based on standards |
498 | published by the department, a community-based network shall: |
499 | (a) Be a nonprofit corporation under state law and s. |
500 | 501(c)(3) of the United States Internal Revenue Code. |
501 | (b) Have a network governance structure that includes |
502 | providers of substance abuse and mental health services, as |
503 | defined in this chapter and chapter 397, with community boards |
504 | of directors that include consumers and family members and other |
505 | representatives of community stakeholders. |
506 | (c) Have submitted a business plan that includes network |
507 | program, financial, and operational plans. |
508 | (d) Have provider networks that include a mix of |
509 | facilities and providers covering the entire range of substance |
510 | abuse and mental health services provided by the department, |
511 | including acute services, crisis services, residential care, |
512 | housing, recovery supports, and preventive services. |
513 | (e) Provide evidence that all providers with current |
514 | contracts with the department in the same geographic area have |
515 | been offered a contract by the network. |
516 | (f) Provide evidence of a recovery and resiliency based |
517 | service mission. |
518 | (g) Through its network, offer self-directed and consumer- |
519 | and family-oriented care, such as clubhouses and drop-in |
520 | centers. |
521 | (h) Demonstrate that program plans and operations reflect |
522 | the preferences and recommendations of consumers, families, and |
523 | community stakeholders. |
524 | (i) Demonstrate that all providers under contract with the |
525 | network are using one of the department-approved standardized |
526 | assessment tools and that treatment plans are individualized |
527 | based on standardized assessments. |
528 | (j) Have providers that employ individuals with substance |
529 | abuse disorders and mental illnesses and offer consumer- |
530 | orientated programs. |
531 | (k) Offer criminal justice diversionary services that |
532 | comply with the criteria established for the Criminal Justice, |
533 | Mental Health, and Substance Abuse Reinvestment Grant Program. |
534 | (l) Demonstrate sound financial management practices. |
535 | (m) Have comprehensive quality assurance and quality |
536 | improvement programs. |
537 | (n) Have operational performance and outcome measurement |
538 | systems. |
539 | (o) Have a comprehensive, accessible information system |
540 | and data analysis capabilities that meet departmental standards. |
541 | (p) Demonstrate well-established relationships with the |
542 | communities it serves and have written agreements with related |
543 | health and social service agencies and programs such as, at a |
544 | minimum, the child welfare-related, community-based care |
545 | agencies, hospitals and hospital emergency departments, other |
546 | health care providers, law enforcement agencies, drug courts and |
547 | mental health courts operating in the area, juvenile justice |
548 | agencies, and schools. |
549 | (q) Promote the coordination of care for departmental and |
550 | Medicaid consumers. |
551 | (r) Provide convenient and timely access to care. |
552 | (9) COMMUNITY-BASED NETWORK RESPONSIBILITIES.--The |
553 | community-based networks shall be responsible for the following: |
554 | (a) Working with consumers, families, advocates, and |
555 | referral agencies to identify community service needs. |
556 | (b) Reorganizing or developing services to meet unmet |
557 | needs that are a priority. |
558 | (c) Contracting with providers to build a comprehensive |
559 | service network with staff that meets credentialing standards, |
560 | retaining traditional providers that meet minimum standards, and |
561 | seeking to expand the range of consumer choices of services and |
562 | providers. |
563 | (d) Establishing an organized and unified system of care |
564 | that will be easier for consumers to access and navigate. |
565 | (e) Developing systems of care that ensure linkages with |
566 | other related systems, such as health care, child welfare, |
567 | criminal justice, law enforcement, public safety, emergency |
568 | services, education, economic assistance, elder services, |
569 | homeless programs, and other social service systems. |
570 | (f) Ensuring that priority services are accessible |
571 | throughout the service area for each target population and that |
572 | linkages are in place so that consumers can move easily through |
573 | various levels of care. |
574 | (g) Ensuring outreach to engage substance abusing and |
575 | mentally ill individuals who need care. |
576 | (h) Establishing uniform clinical policies based on |
577 | evidence-based practices. |
578 | (i) Monitoring provider services to measure compliance |
579 | with standards and contractual requirements. |
580 | (j) Establishing provider training programs and provider |
581 | information exchange processes to support quality improvement. |
582 | (k) Building an information management system capable of |
583 | integrating clinical, fiscal, and management data and reporting |
584 | uniform consumer level and aggregate data to support performance |
585 | measurement and quality improvement initiatives. |
586 | (l) Promoting cost-effective and appropriate care through |
587 | the use of utilization management techniques with the goal that |
588 | the techniques will become internal to network provider |
589 | agencies. |
590 | (m) Fostering innovation in service delivery and in |
591 | technology development among contracted agencies to increase |
592 | program efficiency and cost effectiveness. |
593 | (n) Coordinating network activities with other local |
594 | organizations managing substance abuse and mental health care as |
595 | long as cost shifting does not occur. |
596 | (o) Operating in the public interest by maximizing the |
597 | investment of public funds for the direct benefit of consumers, |
598 | maintaining a high level of consumer satisfaction, and |
599 | reinvesting savings in new community services. |
600 | (p) Consolidating the management functions of network |
601 | providers, as much as possible, in order to reduce costs and |
602 | maximize funding for direct services and promoting the |
603 | economical use of limited resources through measures such as |
604 | group purchasing. |
605 | (q) Routinely evaluating network services based on |
606 | consumer-centered outcome measures that reflect national and |
607 | state standards and the recommendations of stakeholders, |
608 | including community agencies, consumers, and their families. |
609 | (r) Monitoring network providers and ensuring that |
610 | monitoring results are used to improve both direct services and |
611 | administrative practices. |
612 | (s) Working with consumers, advocates, and referral |
613 | agencies to identify community service needs. |
614 | (10) MANAGEMENT INFORMATION SYSTEMS REQUIREMENTS.-- |
615 | (a) The Legislature finds that the information systems |
616 | supporting departmental substance abuse and mental health |
617 | programs are insufficient to meet service reporting and |
618 | performance and outcome measurement goals. To support the |
619 | conversion of substance abuse and mental health service delivery |
620 | and financing to community-based networks, the department shall |
621 | coordinate the development and implementation of common |
622 | information system requirements and system linkages across |
623 | community-based networks. The department shall establish a data |
624 | warehouse using the data contained in community-based network |
625 | information systems. The substance abuse and mental health |
626 | management information systems implemented by community-based |
627 | networks shall provide, at a minimum, an integrated service |
628 | delivery information system to capture information about |
629 | individuals served through community-based networks, including |
630 | comprehensive consumer, provider, clinical, demographic, |
631 | performance, outcome, and financial information for all of the |
632 | substance abuse and mental health programs administered by the |
633 | networks. |
634 | (b)1. Community-based network management information |
635 | systems shall be designed to promote efficient and effective use |
636 | of resources and ensure network accountability. The system shall |
637 | contain, at a minimum, that information essential for ongoing |
638 | administration of service delivery, monitoring, and outcome |
639 | measurement systems and for the purpose of making management |
640 | decisions. |
641 | 2. The department shall aggregate, on a quarterly and an |
642 | annual basis, data provided by the management information |
643 | systems maintained by the community-based networks into |
644 | descriptive and statistical reports that shall be disseminated |
645 | through quarterly and annual reports and placed on Internet |
646 | websites for use by interested parties and shall be disseminated |
647 | to the appropriate substantive and appropriations committees of |
648 | the House of Representatives and the Senate. |
649 | 3. The department shall provide a data warehouse for |
650 | storage of nonconfidential data that shall be accessible to |
651 | stakeholders for planning, monitoring, evaluation, and research |
652 | purposes. |
653 | (c) The department shall provide an annual report on the |
654 | planning and performance of the information system as executed |
655 | by the department and the community-based networks to the |
656 | appropriate substantive and appropriations committees of the |
657 | House of Representatives and the Senate. In developing system |
658 | requirements, the department shall consider and report on the |
659 | availability of, and the costs associated with using, existing |
660 | community-based network computer systems, including associated |
661 | hardware and software, or computer systems that are operational |
662 | in other states to meet the requirements of this subsection. The |
663 | department shall also consider and report on the compatibility |
664 | of existing systems and software with the development of an |
665 | integrated management information system across community-based |
666 | networks. The report to the House of Representatives and the |
667 | Senate shall be submitted no later than December 1 of each year. |
668 | (d) In conjunction with the community-based networks, the |
669 | department shall develop its information system to track the |
670 | participation of consumers in substance abuse or mental health |
671 | programs on a timely basis and the extent to which the consumer |
672 | is involved with other systems of care, such as criminal |
673 | justice, housing, and education, and share this data with |
674 | community-based networks. |
675 | (11) DEPARTMENTAL CONTRACTING, MONITORING, AND EVALUATION |
676 | OF COMMUNITY-BASED NETWORKS.-- |
677 | (a) The department shall set contract and program |
678 | standards for community-based service networks in accordance |
679 | with the requirements of this section. |
680 | (b) The department shall adopt written policies and |
681 | procedures for monitoring contracts with community-based |
682 | networks. The contract monitoring shall be carried out by a |
683 | single contract monitoring unit located within the substance |
684 | abuse and mental health central program office of the |
685 | department. |
686 | (c) These policies and procedures shall: |
687 | 1. Address the evaluation of fiscal accountability and |
688 | program operations, including achievement of performance |
689 | standards, network monitoring of subcontractors, and timely |
690 | followup on monitoring findings. |
691 | 2. Include provisions for eliminating any duplication of |
692 | the monitoring activities of the department and the community- |
693 | based networks. |
694 | |
695 | The department shall recognize the national accreditation of |
696 | networks and their providers in determining the extent of |
697 | departmental monitoring required. |
698 | (d) The services of community-based networks contracting |
699 | with the department must be evaluated annually by the |
700 | department. The department shall use independent audits of both |
701 | financial and service records provided by the network to |
702 | eliminate or significantly reduce contract and administrative |
703 | reviews conducted by the department. The department may suggest |
704 | additional items to be included in such independent audits to |
705 | meet departmental needs. |
706 | (e) A departmental contract with a community-based network |
707 | shall include provisions that specify the procedures to be used |
708 | by the parties to resolve differences in interpreting the |
709 | contract or to resolve disputes as to the adequacy of the |
710 | parties' compliance with their respective obligations under the |
711 | contract. |
712 | (f) The departmental contract shall ensure payment to the |
713 | network for reasonable administrative costs and reasonable |
714 | funding for the cost of delivering services. The department |
715 | shall redirect savings in departmental administrative costs to |
716 | community-based networks. |
717 | (g) The department shall establish network performance |
718 | measures, performance benchmarks and standards, and consumer- |
719 | outcome measures and standards. Each contract with a community- |
720 | based network must include performance and consumer outcome |
721 | measures that are adjusted annually to enable the department to |
722 | meet its system performance and consumer-outcome standards. |
723 | (h) The department shall collaborate with community-based |
724 | networks in developing standards for and implementing a quality |
725 | assurance and improvement program, including the use of pay-for- |
726 | performance incentives. |
727 | (i) The department shall ensure that network services are |
728 | delivered in accordance with applicable federal regulations and |
729 | state law. |
730 | (j) The department shall provide technical assistance to |
731 | and support the efforts of the community-based networks to |
732 | develop innovative and model substance abuse and mental health |
733 | programs and services. |
734 | (k) The department, in order to eliminate or significantly |
735 | reduce the number of duplicate inspections by various entities, |
736 | shall coordinate inspections required pursuant to licensure of |
737 | agencies required under part II of chapter 408. |
738 | (12) MONITORING THE REDESIGN OF THE SUBSTANCE ABUSE AND |
739 | MENTAL HEALTH SYSTEM.-- |
740 | (a) The department shall contract with the Louis de la |
741 | Parte Florida Mental Health Institute to monitor and provide |
742 | technical assistance to community-based networks; assist in |
743 | developing network standards, qualification criteria, and |
744 | contracts; identify administrative funds eligible for transfer |
745 | to community-based networks; develop information system |
746 | requirements; set performance and consumer outcome measures; |
747 | conduct stakeholder surveys during the transition process; and |
748 | identify best and promising practices. |
749 | (b) Reports of these activities and reviews shall be |
750 | submitted to the appropriate substantive and appropriations |
751 | committees in the House of Representatives and the Senate by |
752 | March 1 and September 1 of each year until full transition to |
753 | community-based management has been accomplished statewide, |
754 | except that the first report must be submitted by February 1, |
755 | 2009, and address all readiness activities undertaken through |
756 | November 30, 2008. The perspectives of all participants in this |
757 | review process must be included in each report. |
758 | (13) INTERAGENCY ADVISORY COUNCIL ON SUBSTANCE ABUSE AND |
759 | MENTAL HEALTH.-- |
760 | (a) The Executive Office of the Governor shall establish |
761 | an Interagency Advisory Council on Substance Abuse and Mental |
762 | Health, the members of which shall advise the department as the |
763 | single state authority for the provision of publicly financed |
764 | services. |
765 | (b) The council shall be composed of the secretaries of |
766 | the Agency for Health Care Administration, the Agency for |
767 | Workforce Innovation, the Department of Corrections, the |
768 | Department of Elderly Affairs, the Department of Health, the |
769 | Department of Juvenile Justice, and the Department of Law |
770 | Enforcement, or their designees; the Attorney General or his or |
771 | her representative; the Commissioner of Education or his or her |
772 | representative; and a representative of the Office of Drug |
773 | Control. |
774 | (c) The council shall meet at least quarterly to develop a |
775 | plan for improving the coordination and integration of substance |
776 | abuse and mental health programs administered by various state |
777 | agencies. The plan shall address coordination of consumer |
778 | eligibility, funded services, contract specifications, |
779 | performance and outcome measures and procedures, joint or |
780 | collaborative purchasing, and an integrated data system for |
781 | performance reporting in order to maximize cost-effective |
782 | provision of services, agency performance, and consumer |
783 | outcomes. Each council member shall propose plans and a schedule |
784 | for the transition of state agency contracting to a common |
785 | contracting entity or otherwise promote collaborative purchasing |
786 | using integrated funding approaches so that available state and |
787 | federal funds are matched to consumer needs by the community- |
788 | based networks. The plan shall be submitted to the Governor by |
789 | December 1, 2009. |
790 | (14) RULES.--The department shall develop and adopt rules |
791 | pursuant to ss. 120.536(1) and 120.54 to implement this section |
792 | only to the extent necessary to further specify requirements of |
793 | community-based networks and other changes required by this |
794 | section. The department shall involve providers, community-based |
795 | networks, and other stakeholders in the development of |
796 | administrative rules. |
797 | (15) AGENCY FLEXIBILITY.--Notwithstanding any other |
798 | provisions of law or administrative rule, the Department of |
799 | Financial Services and the Department of Management Services |
800 | shall provide the Department of Children and Family Services |
801 | with the flexibility needed to implement this section. |
802 | Section 2. This act shall take effect upon becoming a law. |