1 | A bill to be entitled |
2 | An act relating to mental health and substance abuse |
3 | services; amending s. 394.9082, F.S.; providing |
4 | legislative findings and intent; providing definitions; |
5 | providing service delivery strategies; providing for data |
6 | sharing agreements; establishing a process for the |
7 | Department of Children and Family Services to contract |
8 | with community-based managing entities; specifying |
9 | criteria for contracts between the department and managing |
10 | entities for the provision of behavioral health services; |
11 | establishing goals for service delivery ; creating |
12 | community-based systems of care; authorizing the |
13 | implementation of managing entities by the department; |
14 | specifying responsibilities of managing entities; |
15 | specifying roles and responsibilities of the department; |
16 | specifying management information system requirements; |
17 | providing for evaluations and reports; providing for a |
18 | monitoring process; providing rulemaking authority; |
19 | providing an effective date. |
20 |
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21 | Be It Enacted by the Legislature of the State of Florida: |
22 |
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23 | Section 1. Section 394.9082, Florida Statutes, is amended |
24 | to read: |
25 | (Substantial rewording of section. See |
26 | s. 394.9082, F.S., for present text.) |
27 | 394.9082 Behavioral health managing entities.-- |
28 | (1) LEGISLATIVE FINDINGS AND INTENT.--The Legislature |
29 | finds that untreated behavioral health disorders constitute |
30 | major health problems for Floridians, are a major economic |
31 | burden to the citizens of this state, and substantially increase |
32 | demands on the state's criminal justice, juvenile justice, child |
33 | protection, and health care systems. The Legislature finds that |
34 | behavioral health disorders respond to appropriate treatment, |
35 | rehabilitation, and supportive intervention. The Legislature |
36 | finds that it has made a substantial long-term investment in the |
37 | funding of the community-based behavioral health treatment |
38 | service delivery systems and facilities in order to provide |
39 | critical emergency, acute care, residential, outpatient, and |
40 | rehabilitative services. The Legislature finds that local |
41 | communities have also made substantial investments in behavioral |
42 | health services by contracting with safety net providers that |
43 | provide specialized services to vulnerable and hard-to-serve |
44 | populations and have strong ties to local public health and |
45 | public safety agencies. The Legislature finds that a management |
46 | structure that places the responsibility for publicly financed |
47 | behavioral health treatment and prevention services within a |
48 | single private nonprofit entity at the local level promotes |
49 | improved access to care, promotes continuity of care, and |
50 | provides a more efficient and effective delivery of substance |
51 | abuse and mental health services. The Legislature finds that the |
52 | transformation of existing data systems into effective |
53 | decisionmaking models is required in order to provide the timely |
54 | and accurate information needed at the federal, state, and local |
55 | levels to support the integrated system of community-based care. |
56 | The Legislature further finds that streamlining administrative |
57 | processes creates cost efficiencies and provides the flexibility |
58 | to better match available services to the consumer's behavioral |
59 | health needs. |
60 | (2) DEFINITIONS.--As used in this section, the term: |
61 | (a) "Behavioral health services" means mental health |
62 | services and substance abuse prevention and treatment services |
63 | as defined in this chapter and chapter 397 that are provided |
64 | with state and federal funds. |
65 | (b) "Decisionmaking model" means a comprehensive |
66 | management information system designed to determine, at the |
67 | federal, state, regional, and local level: |
68 | 1. The providers that will provide the services. |
69 | 2. The population that will receive the services. |
70 | 3. The cost of providing the services. |
71 | 4. The desired outcome. |
72 | (c) "Geographic area" means a county, circuit, regional, |
73 | or multiregional area in the state. |
74 | (d) "Managing entity" means a Florida corporation that is |
75 | exempt from taxation under s. 501(c)(3) of the Internal Revenue |
76 | Code and is under contract to the department to manage the day- |
77 | to-day operational delivery of behavioral health services |
78 | through the establishment of an organized system of care. |
79 | (e) "Provider network" means the direct service delivery |
80 | agency under contract with a managing entity that together |
81 | provide emergency, acute care, residential, outpatient, recovery |
82 | support, and consumer support services. |
83 | (3) SERVICE DELIVERY STRATEGIES.--The department may work |
84 | through a managing entity to develop service delivery strategies |
85 | to improve the coordination, integration, and management of the |
86 | delivery of behavioral health services to people with mental |
87 | health or substance abuse disorders. It is the intent of the |
88 | Legislature that a well-managed service delivery system will |
89 | increase access for those in need of care, improve the |
90 | coordination and continuity of care for vulnerable and high-risk |
91 | populations, and redirect service delivery dollars from |
92 | restrictive care settings to community-based recovery services. |
93 | (4) DATA SHARING AGREEMENTS.--For the purpose of data |
94 | integration and cost-effectiveness, the department shall have |
95 | data sharing agreements with other state agencies to develop a |
96 | consumer-oriented reporting system with uniform definitions and |
97 | reporting categories to determine behavioral health care |
98 | services to be provided and the projected outcomes and costs of |
99 | these services. |
100 | (5) CONTRACT FOR SERVICES.-- |
101 | (a) The department may contract for the purchase and |
102 | management of behavioral health services with a community-based |
103 | managing entity. The department may require a managing entity to |
104 | contract for specialized services not currently part of the |
105 | managing entity's network if the department determines that it |
106 | is in the best interest of the consumer of the services. The |
107 | secretary shall determine the schedule for phasing in a contract |
108 | with a managing entity. The managing entity shall be |
109 | accountable, at a minimum, for the operational oversight of the |
110 | delivery of behavioral health services funded by the department |
111 | and for the collection and submission of the required data |
112 | pertaining to these contracted services. A managing entity shall |
113 | serve a geographic area designated by the department. The |
114 | geographic area must have a population of sufficient size and |
115 | have enough public funds allocated for behavioral health |
116 | services to allow for flexibility and maximum efficiency. |
117 | (b) The operating costs of the managing entity contract |
118 | shall be funded through the department and any savings and |
119 | efficiencies achieved through the implementation of managing |
120 | entities when realized by their participating provider network |
121 | agencies. The department recognizes that managing entities will |
122 | have infrastructure development costs during start up; |
123 | therefore, any efficiencies to be realized by providers from |
124 | consolidation of management functions and the resulting savings |
125 | will not be achieved during the early years of operation. The |
126 | department shall negotiate a reasonable and appropriate |
127 | administrative cost rate with the managing entity. The |
128 | Legislature intends that reduced local and state contract |
129 | management and other administrative duties passed on to the |
130 | managing entity allow funds previously allocated for these |
131 | purposes to be proportionately reduced and the savings used to |
132 | fund the administrative functions of the managing entity. |
133 | Department policies and procedures for monitoring contracts with |
134 | managing entities shall include provisions for eliminating |
135 | duplication of the department's and the managing entities' |
136 | contract management and other administrative duties to achieve |
137 | the goals of cost effectiveness and regulatory relief. To the |
138 | maximum extent possible, provider monitoring activities shall be |
139 | assigned to the managing entity. |
140 | (c) Contracting and payment mechanisms for services shall |
141 | promote clinical and financial flexibility and responsiveness |
142 | and allow different categorical funds to be integrated at the |
143 | point of service. The contracted delivery options shall be |
144 | determined by using needs assessment and evidence-based, best |
145 | practice, and promising practice models and soliciting public |
146 | input. The department is authorized to employ prepaid case rate, |
147 | prepaid capitation, or other care-management methodologies to |
148 | purchase services that promote flexibility, efficiency, and |
149 | accountability. |
150 | (d) Although the managing entity remains accountable for |
151 | its contractual obligations with the department, nothing shall |
152 | preclude the managing entity from contracting with any other |
153 | organization to perform any of the managing entity's operations. |
154 | (6) GOALS.--The goal of the service delivery strategies is |
155 | to provide a design for an effective coordination, integration, |
156 | and management approach for delivering effective behavioral |
157 | health services to persons who are experiencing a mental health |
158 | or substance abuse crisis; who have a disabling mental illness |
159 | or substance abuse disorder or co-occurring mental health and |
160 | substance abuse disorders and require extended services in order |
161 | to recover from the disorder; or who need brief treatment or |
162 | long-term supportive interventions to avoid a crisis or |
163 | disability. Other goals include the following: |
164 | (a) Improve accountability for a local system of |
165 | behavioral health care services to meet performance outcomes and |
166 | standards through the use of reliable and timely data. |
167 | (b) Enhance continuity of care for all children, |
168 | adolescents, and adults who enter the publicly funded behavioral |
169 | health service system. |
170 | (c) Preserve the safety net of publicly funded behavioral |
171 | health services and providers and recognize and ensure continued |
172 | local contributions to these services by establishing locally |
173 | designed and community-based systems of care. |
174 | (d) Provide early diagnosis and treatment interventions to |
175 | enhance recovery and prevent hospitalization. |
176 | (e) Improve assessment of local needs for behavioral |
177 | health services. |
178 | (f) Improve the overall quality of behavioral health |
179 | services through the use of evidence-based, best practice, and |
180 | promising practice models. |
181 | (g) Demonstrate improved service integration between |
182 | behavioral health programs and other programs, such as |
183 | vocational rehabilitation, education, child welfare, primary |
184 | health care, emergency services, juvenile justice, and criminal |
185 | justice. |
186 | (h) Provide for additional testing of creative and |
187 | flexible strategies for financing behavioral health services to |
188 | enhance individualized treatment and support services. |
189 | (i) Promote cost-effective quality care. |
190 | (j) Work with the state to coordinate the admissions and |
191 | discharges from state civil and forensic hospitals and |
192 | coordinate admissions and discharges from residential treatment |
193 | centers. |
194 | (k) Improve the integration, accessibility, and |
195 | dissemination of behavioral health data for planning and |
196 | monitoring purposes. |
197 | (l) Promote specialized behavioral health services to |
198 | residents of assisted living facilities. |
199 | (m) Work with the state and other stakeholders to reduce |
200 | the number of admissions and the length of stay for dependent |
201 | children in residential treatment centers. |
202 | (n) Provide services to adults and children with co- |
203 | occurring mental health and substance abuse disorders. |
204 | (o) Provide services to elders in crisis or at-risk for |
205 | placement in a more restrictive setting due to a serious mental |
206 | health or substance abuse disorder. |
207 | (7) ESSENTIAL ELEMENTS.--It is the intent of the |
208 | Legislature that the department is authorized to plan for and |
209 | enter into contracts with managing entities to manage care in |
210 | geographical areas throughout the state. A managing entity shall |
211 | own and operate information systems with the capacity to |
212 | provide, at a minimum, information required for federal and |
213 | state reporting, monitoring care, assessing local needs, and |
214 | measuring outcomes. |
215 | (a) The managing entity must demonstrate the ability of |
216 | its network of providers to comply with the applicable |
217 | provisions of this chapter and chapter 397 and to ensure the |
218 | provision of comprehensive behavioral health services. The |
219 | network of providers shall include, but is not limited to, |
220 | community mental health agencies, substance abuse treatment |
221 | providers, and best practice consumer services. |
222 | (b) The department shall terminate its contracts for |
223 | mental health or substance abuse services provided by the |
224 | managing entity when the department enters into a contract with |
225 | the managing entity. |
226 | (c) The managing entity shall ensure that its provider |
227 | network is broadly conceived. All mental health or substance |
228 | abuse providers currently under contract with the department |
229 | shall be offered a contract by the managing entity. |
230 | (d) The department may contract with managing entities to |
231 | provide the following core functions: |
232 | 1. Financial accountability. |
233 | 2. Allocation of funds to network providers in a manner |
234 | that reflects the department's strategic direction and plans. |
235 | 3. Provider monitoring to ensure compliance with federal |
236 | and state laws and regulations. |
237 | 4. Data collection, reporting, and analysis. |
238 | 5. Operational plans to implement objectives of the |
239 | department's strategic plan. |
240 | 6. Contract compliance. |
241 | 7. Performance management. |
242 | 8. Collaboration with community stakeholders, including |
243 | local government. |
244 | 9. System of care through network development. |
245 | 10. Consumer care coordination. |
246 | 11. Continuous quality improvement. |
247 | 12. Timely access to appropriate services. |
248 | 13. Cost effectiveness and system improvements. |
249 | 14. Assistance in the development of the department's |
250 | strategic plan. |
251 | 15. Participation in community, circuit, regional, and |
252 | state planning. |
253 | 16. Resource management and maximization including pursuit |
254 | of third-party payments and grant applications. |
255 | 17. Incentives for providers to improve quality and |
256 | access. |
257 | 18. Liaison with consumers. |
258 | 19. Community needs assessment. |
259 | 20. Securing a local match. |
260 | (e) The managing entity shall ensure that written |
261 | cooperative agreements are developed and implemented among the |
262 | criminal justice and juvenile justice systems, the local |
263 | community-based care network, and the local behavioral health |
264 | providers in the geographic area that define strategies and |
265 | alternatives for diverting people with mental health and |
266 | substance abuse disorders from the criminal justice system to |
267 | community-based services. These agreements must also address the |
268 | provision of appropriate services to persons with behavioral |
269 | health disorders who leave the criminal justice system. |
270 | (f) Managing entities must collect and submit data to the |
271 | department regarding persons served, the outcomes of persons |
272 | served, and the costs of services provided through the |
273 | department's contract. The department shall evaluate managing |
274 | entity services based on consumer-centered outcome measures that |
275 | reflect national standards. The department shall work with |
276 | managing entities to establish performance standards related to: |
277 | 1. The extent to which individuals in the community |
278 | receive services. |
279 | 2. Improvement of quality of care for individuals served. |
280 | 3. The success of strategies to divert jail, prison, and |
281 | forensic facility admissions. |
282 | 4. Consumer and family satisfaction. |
283 | 5. Satisfaction of key community constituents such as law |
284 | enforcement agencies, juvenile justice agencies, the courts, the |
285 | schools, local government entities, hospitals, and others, as |
286 | appropriate for the geographical area of the managing entity. |
287 | (g) The agency may establish a voluntary certified match |
288 | program. Under a certified match program, reimbursement is |
289 | limited to the federal Medicaid share to Medicaid-enrolled |
290 | strategy participants. The agency shall take no action to |
291 | implement a certified match program without ensuring that the |
292 | consultation provisions of chapter 216 have been met. The agency |
293 | may seek federal waivers that are necessary to implement the |
294 | behavioral health service delivery strategies. |
295 | (8) MANAGING ENTITY REQUIREMENTS.--The department may |
296 | establish standards and a process for the qualification and |
297 | operation of managing entities that shall be based, in part, on |
298 | the following criteria: |
299 | (a) The governing body of a managing entity shall, at a |
300 | minimum, include consumers and family members, community |
301 | stakeholders and organizations, and providers of substance abuse |
302 | and mental health services as defined in this chapter and |
303 | chapter 397. If there are one or more private receiving |
304 | facilities in the geographic coverage area of a managing entity, |
305 | the managing entity shall have one representative of private |
306 | receiving facilities as an ex officio member of its board of |
307 | directors. |
308 | (b) A managing entity that was originally formed primarily |
309 | by substance abuse or mental health providers must present and |
310 | demonstrate a detailed, consensus approach to expanding its |
311 | provider network governance and organization to include both |
312 | substance abuse and mental health providers. |
313 | (c) A managing entity shall submit a network management |
314 | plan and budget to the department. The plan must specify the |
315 | means for implementing the duties to be contracted to the |
316 | managing entity and the efficiencies to be anticipated by the |
317 | department as a result of executing the contract. The department |
318 | may require modifications to the plan and must approve the plan |
319 | before contracting with a managing entity. The department may |
320 | contract with a managing entity that demonstrates readiness to |
321 | assume core functions and may continue to add functions and |
322 | responsibilities to the managing entity contract over time as |
323 | additional standards are developed to measure the competencies |
324 | of the managing entity as provided in paragraph (9)(c). |
325 | Notwithstanding the provisions of this section, nothing shall |
326 | prevent the department from continuing and expanding managing |
327 | entity contracts if the department determines that the managing |
328 | entity meets the requirements specified in this section. |
329 | (d) Notwithstanding paragraphs (b) and (c), a managing |
330 | entity that is currently a fully integrated system providing |
331 | both mental health and substance abuse, Medicaid, and child |
332 | welfare services shall be permitted to continue operating under |
333 | its current governance structure as long as the managing entity |
334 | can demonstrate to the department that consumers, other |
335 | stakeholders, and network providers are included in the planning |
336 | process. |
337 | (e) A managing entity shall provide public access to |
338 | information, notice of meetings, and opportunities for broad |
339 | public participation in decisionmaking. The managing entity's |
340 | network management plan must provide detailed policies and |
341 | procedures to the public. |
342 | (9) DEPARTMENT RESPONSIBILITIES.-- |
343 | (a) When a managing entity begins to monitor the day-to- |
344 | day operations of a provider under contract with the department, |
345 | the department and its regional and circuit offices will have |
346 | increased ability to focus on broad systemic substance abuse and |
347 | mental health issues. After the department enters into a |
348 | contract with a managing entity in a geographic area, the |
349 | regional and circuit offices of the department in that area |
350 | shall direct their efforts primarily to monitoring that |
351 | contract, including negotiating a system to implement quality |
352 | improvement goals for each contract year and reviewing the |
353 | managing entity's plans to execute the department's strategic |
354 | plans; carrying out statutorily mandated licensure functions; |
355 | conducting community and regional substance abuse and mental |
356 | health planning activities; communicating the local needs |
357 | assessed by the managing entity to the department; preparing the |
358 | department's strategic plans; coordinating the provisions of |
359 | services with other state and local agencies; assisting the |
360 | department in assessing local trends and issues and advising |
361 | departmental headquarters on local priorities; and providing |
362 | leadership in disaster planning and preparation. |
363 | (b) Before entering into a contract with a managing |
364 | entity, the department shall perform an onsite readiness review |
365 | of the managing entity to determine its capacity to |
366 | satisfactorily perform the duties to be contracted. |
367 | (c) The department shall engage community stakeholders, |
368 | including providers and managing entities under contract with |
369 | the department, in the development of objective standards to |
370 | measure the competencies of managing entities and their |
371 | readiness to assume the responsibilities described in this |
372 | subsection and to hold them accountable for the outcomes. |
373 | (d) Notwithstanding any other provision of law or |
374 | administrative rule to the contrary, the Department of Financial |
375 | Services and the Department of Management Services shall provide |
376 | the department with the flexibility needed to implement this |
377 | section. |
378 | (10) MANAGEMENT INFORMATION SYSTEM REQUIREMENTS.-- |
379 | (a) The department, in collaboration with the managing |
380 | entities, shall design and implement a comprehensive behavioral |
381 | health management information system. |
382 | (b) Each managing entity shall develop and maintain a data |
383 | system that includes data from agencies under contract with the |
384 | managing entity. At a minimum, the managing entity's data system |
385 | shall provide information needed by the managing entity to |
386 | address the management and clinical care needs of the local |
387 | provider networks and information needed by the department to |
388 | meet state and federal data reporting requirements and to |
389 | evaluate planning and system-of-care provisions. |
390 | (c) The department shall collaborate with managing |
391 | entities to develop business requirements that managing entities |
392 | shall use to extract data required at the state and federal |
393 | level from their local database systems and to submit these data |
394 | electronically into the department's central data system. The |
395 | Legislature recognizes that the department is not in the |
396 | business of application software development and maintenance and |
397 | is not adequately staffed to do so. The initial development and |
398 | ongoing maintenance and operation of the department's central |
399 | data system may be outsourced through contract with an |
400 | established third-party information technology vendor to |
401 | increase system access to users and provide timely and accurate |
402 | information to stakeholders at all levels of management. |
403 | (d) The department shall use the central data system to |
404 | provide nonconfidential data accessible to stakeholders for |
405 | planning, monitoring, evaluation, and research purposes. |
406 | (11) REPORTING.--Reports of the department's activities, |
407 | progress, and needs in achieving the goal of contracting with |
408 | managing entities in each circuit and region statewide must be |
409 | submitted to the appropriate substantive and appropriations |
410 | committees in the House of Representatives and the Senate by |
411 | January 1 and July 1 annually until a full transition to |
412 | managing entities has been accomplished statewide. A section of |
413 | each report shall address accomplishments and barriers to |
414 | implementation of the management information system described in |
415 | this section as necessary to support the department's decision |
416 | to enter into a contract with a managing entity, including the |
417 | department's actions and support to assist managing entities |
418 | statewide to achieve the desired interoperability of their |
419 | information systems. |
420 | (12) RULES.--The department shall adopt rules pursuant to |
421 | ss. 120.536(1) and 120.54 to administer the provisions of this |
422 | section and, as necessary, to further specify requirements of |
423 | managing entities. |
424 | Section 2. This act shall take effect upon becoming a law. |