| 1 | A bill to be entitled |
| 2 | An act relating to the staffing of health care facilities; |
| 3 | creating ss. 395.051-395.057, F.S.; creating the "Safe |
| 4 | Staffing for Quality Care Act"; providing a short title; |
| 5 | providing legislative findings; defining terms; |
| 6 | prescribing safe staffing standards for health care |
| 7 | facilities; requiring licensed facilities to submit an |
| 8 | annual staffing plan to the Agency for Health Care |
| 9 | Administration; providing standards for the required skill |
| 10 | mix; requiring compliance with the staffing plan; |
| 11 | requiring recordkeeping; prohibiting mandatory overtime; |
| 12 | providing applicability; permitting employees to refuse |
| 13 | certain assignments and to report suspected violations of |
| 14 | safe staffing standards; providing for the agency to |
| 15 | enforce compliance with the act; requiring the agency to |
| 16 | develop rules; providing an effective date. |
| 17 |
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| 18 | Be It Enacted by the Legislature of the State of Florida: |
| 19 |
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| 20 | Section 1. Section 395.051, Florida Statutes, is created |
| 21 | to read: |
| 22 | 395.051 Short title.--Sections 395.051-395.057 may be |
| 23 | cited as the "Safe Staffing for Quality Care Act." |
| 24 | Section 2. Section 395.052, Florida Statutes, is created |
| 25 | to read: |
| 26 | 395.052 Legislative findings.--The Legislature finds that: |
| 27 | (1) The state has a substantial interest in ensuring that |
| 28 | delivery of health care services to patients in health care |
| 29 | facilities located in this state is adequate and safe and that |
| 30 | health care facilities retain sufficient nursing staff so as to |
| 31 | promote optimal health care outcomes. |
| 32 | (2) Recent changes in our health care delivery system are |
| 33 | resulting in a higher acuity level among patients in health care |
| 34 | facilities. |
| 35 | (3) Registered nurses constitute the highest percentage of |
| 36 | direct health care staff in acute care facilities and have a |
| 37 | central role in delivering health care. |
| 38 | (4) Extensive research indicates that inadequate |
| 39 | registered nurse staffing in hospitals can result in increased |
| 40 | patient death rates, dangerous medical errors, and increased |
| 41 | length of stay. |
| 42 | (5) To ensure adequate protection and care for patients in |
| 43 | health care facilities, it is essential that qualified |
| 44 | registered nurses who are trained and authorized to deliver |
| 45 | nursing services be accessible and available to meet the nursing |
| 46 | needs of patients. |
| 47 | Section 3. Section 395.053, Florida Statutes, is created |
| 48 | to read: |
| 49 | 395.053 Definitions.--As used in this act, the term: |
| 50 | (1) "Acuity system" means an established measurement |
| 51 | instrument that: |
| 52 | (a) Predicts nursing care requirements for individual |
| 53 | patients based on the severity of patient illness, the need for |
| 54 | specialized equipment and technology, the intensity of nursing |
| 55 | interventions required, and the complexity of clinical nursing |
| 56 | judgment needed to design, implement, and evaluate the patient's |
| 57 | nursing care plan; |
| 58 | (b) Details the amount of nursing care needed, both in the |
| 59 | number of registered nurses and in the skill mix of nursing |
| 60 | personnel required daily for each patient in a nursing |
| 61 | department or unit; and |
| 62 | (c) Is stated in terms that can be readily used and |
| 63 | understood by direct care nursing staff. |
| 64 | (2) "Assessment tool" means a measurement system that |
| 65 | compares the staffing level in each nursing department or unit |
| 66 | against actual patient nursing care requirements in order to |
| 67 | review the accuracy of an acuity system. |
| 68 | (3) "Declared state of emergency" means an officially |
| 69 | designated state of emergency which has been declared by a |
| 70 | federal, state, or local government official who has the |
| 71 | authority to declare that the state, county, municipality, or |
| 72 | locality is in a state of emergency. The term does not include a |
| 73 | state of emergency that results from a labor dispute in the |
| 74 | health care industry. |
| 75 | (4) "Direct care nurse" or "direct care nursing staff" |
| 76 | means any registered nurse who has direct responsibility to |
| 77 | oversee or carry out medical regimens or nursing care for one or |
| 78 | more patients. A nurse administrator, nurse supervisor, nurse |
| 79 | educator, charge nurse, or other registered nurse who does not |
| 80 | have a specific patient assignment may not be included in the |
| 81 | calculation of the registered nurse-to-patient ratio. |
| 82 | (5) "Documented staffing plan" means a detailed written |
| 83 | plan that sets forth the minimum number, skill mix, and |
| 84 | classification of licensed nurses required in each nursing |
| 85 | department or unit in the health care facility for a given year, |
| 86 | based on reasonable projections derived from the patient census |
| 87 | and average acuity level within each department or unit during |
| 88 | the previous year, the department or unit size and geography, |
| 89 | the nature of services provided, and any foreseeable changes in |
| 90 | department or unit size or function during the current year. |
| 91 | (6) "Health care facility" means an acute care hospital; |
| 92 | an emergency care, ambulatory, or outpatient surgery facility |
| 93 | licensed under s. 395.003; or a psychiatric facility licensed |
| 94 | under chapter 394. |
| 95 | (7) "Nurse" means a registered nurse. |
| 96 | (8) "Nursing care" means care that falls within the scope |
| 97 | of practice set forth in chapter 464 and other laws and rules or |
| 98 | care that is otherwise encompassed within recognized |
| 99 | professional standards of nursing practice, including |
| 100 | assessment, nursing diagnosis, planning, intervention, |
| 101 | evaluation, and patient advocacy. |
| 102 | (9) "On-call time" means time spent by an employee who: |
| 103 | (a) Is not working on the premises of the place of |
| 104 | employment but who is compensated for availability; or |
| 105 | (b) As a condition of employment, has agreed to be |
| 106 | available to return to the premises of the place of employment |
| 107 | on short notice if the need arises. |
| 108 | (10) "Overtime" means the hours worked in excess of any of |
| 109 | the following: |
| 110 | (a) An agreed-upon, predetermined, regularly scheduled |
| 111 | shift; |
| 112 | (b) Twelve hours in a 24-hour period; or |
| 113 | (c) Eighty hours in a consecutive 14-day period. |
| 114 | (11) "Reasonable efforts," in reference to the prohibition |
| 115 | on mandatory overtime, means that the employer is unable to |
| 116 | obtain staff coverage even though the employer has: |
| 117 | (a) Sought, from among all available qualified staff who |
| 118 | are working, individuals who would volunteer to work extra time; |
| 119 | (b) Contacted employees who have made themselves available |
| 120 | to work extra time; |
| 121 | (c) Sought the use of per diem staff; and |
| 122 | (d) Sought personnel from a contracted temporary agency if |
| 123 | such staffing is permitted by law or an applicable collective |
| 124 | bargaining agreement. |
| 125 | (12) "Skill mix" means the differences in licensing, |
| 126 | specialty, and experience among direct care nurses. |
| 127 | (13) "Staffing level" means the actual numerical |
| 128 | registered nurse-to-patient ratio within a nursing department or |
| 129 | unit. |
| 130 | (14) "Unforeseeable emergent circumstance" means: |
| 131 | (a) An unforeseen declared national, state, or municipal |
| 132 | emergency; |
| 133 | (b) A situation in which a health care disaster plan is |
| 134 | activated; or |
| 135 | (c) An unforeseen disaster or other catastrophic event |
| 136 | that substantially affects or increases the need for health care |
| 137 | services. |
| 138 | Section 4. Section 395.054, Florida Statutes, is created |
| 139 | to read: |
| 140 | 395.054 Facility staffing standards.-- |
| 141 | (1) STAFFING PRINCIPLES.--The basic principles of staffing |
| 142 | in health care facilities should be focused on patient health |
| 143 | care needs and based on consideration of patient acuity levels |
| 144 | and services that need to be provided to ensure optimal |
| 145 | outcomes. Safe staffing practices recognize the importance of |
| 146 | all health care workers in providing quality patient care. |
| 147 | Establishing staffing standards for registered nurses does not |
| 148 | justify providing an insufficient level of staffing by other |
| 149 | critical health care workers, including licensed practical |
| 150 | nurses, social workers, and other licensed or unlicensed |
| 151 | assistive personnel. The availability of licensed practical |
| 152 | nurses, social workers, and other licensed or unlicensed |
| 153 | assistive personnel enables registered nurses to focus on the |
| 154 | nursing care functions that only registered nurses, by law, are |
| 155 | permitted to perform and thereby helps to ensure adequate |
| 156 | staffing levels. |
| 157 | (2) SPECIFIC STANDARDS.--Health care facilities shall |
| 158 | provide staffing by registered nurses in accordance with the |
| 159 | minimum nurse-to-patient ratios that are set forth in this |
| 160 | subsection. Staffing for care that does not require a registered |
| 161 | nurse is not included within these ratios and must be determined |
| 162 | pursuant to the patient classification system. Nurse-to-patient |
| 163 | ratios represent the maximum number of patients that are |
| 164 | assigned to one registered nurse during one shift. Only nurses |
| 165 | providing direct patient care shall be included in the ratios. |
| 166 | Nurse administrators, nurse supervisors, charge nurses, and |
| 167 | other licensed nurses that do not have a specific patient care |
| 168 | assignment may not be included in the calculation of the nurse- |
| 169 | to-patient ratio. This section does not prohibit a registered |
| 170 | nurse from providing care within the scope of his or her |
| 171 | practice to a patient assigned to another nurse. |
| 172 | (a) No more than two patients may be assigned to each |
| 173 | registered nurse, so that the minimum registered nurse-to- |
| 174 | patient ratio in a critical care unit is 1 to 2 or fewer at any |
| 175 | time. As used in this paragraph, the term "critical care unit" |
| 176 | means a nursing unit of a general acute care hospital that |
| 177 | provides one of the following services: an intensive care |
| 178 | service, a postanesthesia recovery service, a burn center |
| 179 | service, a coronary care service, or an acute respiratory |
| 180 | service. In the intensive care newborn nursery service, no more |
| 181 | than two patients may be assigned to each nurse. |
| 182 | (b) In the surgical service operating room, no more than |
| 183 | one patient-occupied operating room may be assigned to each |
| 184 | registered nurse. |
| 185 | (c) No more than two patients may be assigned to each |
| 186 | registered nurse in a labor and delivery unit of the perinatal |
| 187 | service, so that the registered nurse-to-patient ratio is 1 to 2 |
| 188 | or fewer at any time. |
| 189 | (d) No more than three mother-baby couplets may be |
| 190 | assigned to each registered nurse in a postpartum area of the |
| 191 | perinatal unit at any time. If multiple births have occurred, |
| 192 | the total number of mothers plus infants which are assigned to a |
| 193 | single registered nurse may not exceed six. |
| 194 | (e) In a hospital that provides basic emergency medical |
| 195 | services or comprehensive emergency medical services, no more |
| 196 | than three patients who are receiving emergency services may be |
| 197 | assigned to each registered nurse, so that the registered nurse- |
| 198 | to-patient ratio in an emergency department is 1 to 3 or fewer |
| 199 | at any time patients are receiving treatment. No fewer than two |
| 200 | registered nurses must be physically present in the emergency |
| 201 | department when a patient is present. |
| 202 | (f) The nurse assigned to triage patients may not have a |
| 203 | patient assignment, may not be assigned the responsibility for |
| 204 | the base ratio, and may not be counted in the registered nurse- |
| 205 | to-patient ratio. |
| 206 | (g) When nursing staff are attending critical care |
| 207 | patients in the emergency department, no more than two patients |
| 208 | may be assigned to each registered nurse. When nursing staff in |
| 209 | the emergency department are attending trauma patients, no more |
| 210 | than one patient may be assigned to each registered nurse at any |
| 211 | time. |
| 212 | (h) No more than three patients may be assigned to each |
| 213 | registered nurse in a step-down unit, so that the minimum |
| 214 | registered nurse-to-patient ratio in a step-down unit is 1 to 3 |
| 215 | or fewer at any time. As used in this paragraph, the term: |
| 216 | 1. "Artificial life support" means a system that uses |
| 217 | medical technology to aid, support, or replace a vital function |
| 218 | of the body which has been seriously damaged. |
| 219 | 2. "Step-down unit" means a unit that is organized, |
| 220 | operated, and maintained to provide for the monitoring and care |
| 221 | of patients who have moderate or potentially severe physiologic |
| 222 | instability that requires technical support but not necessarily |
| 223 | artificial life support. |
| 224 | 3. "Technical support" means specialized equipment or |
| 225 | personnel, or both, that provide for invasive monitoring, |
| 226 | telemetry, and mechanical ventilation, for the immediate |
| 227 | amelioration or remediation of severe pathology for those |
| 228 | patients who require less care than intensive care but more care |
| 229 | than can be provided in a medical surgical unit. |
| 230 | (i) No more than three patients may be assigned to each |
| 231 | registered nurse, so that the minimum registered nurse-to- |
| 232 | patient ratio in a telemetry unit is 1 to 3 or fewer at any |
| 233 | time. As used in this paragraph, the term "telemetry unit" means |
| 234 | a unit designated for the electronic monitoring, recording, |
| 235 | retrieval, and display of cardiac electrical signals. |
| 236 | (j) No more than four patients may be assigned to each |
| 237 | registered nurse, so that the minimum registered nurse-to- |
| 238 | patient ratio in medical surgical care units is 1 to 4 or fewer |
| 239 | at any time. As used in this paragraph, the term "medical |
| 240 | surgical unit" means a unit that has beds classified as medical |
| 241 | surgical in which patients who require less care than can be |
| 242 | provided in intensive care units or step-down units receive 24- |
| 243 | hour inpatient general medical services, postsurgical services, |
| 244 | or both general medical and postsurgical services. These units |
| 245 | may include mixed patient populations of diverse diagnoses and |
| 246 | diverse age groups. |
| 247 | (k) No more than four patients may be assigned to each |
| 248 | registered nurse, so that the minimum registered nurse-to- |
| 249 | patient ratio in a specialty care unit is 1 to 4 or fewer at any |
| 250 | time. As used in this paragraph, the term "specialty care unit" |
| 251 | means a unit that is organized, operated, and maintained to |
| 252 | provide care for a specific medical condition or a specific |
| 253 | patient population, is more comprehensive for the specific |
| 254 | condition or disease process than can be provided in a medical |
| 255 | surgical unit, and is not otherwise covered in this section. |
| 256 | (l) No more than four patients may be assigned to each |
| 257 | registered nurse, so that the minimum registered nurse-to- |
| 258 | patient ratio in an acute care psychiatric unit is 1 to 4 or |
| 259 | fewer at any time. |
| 260 |
|
| 261 | Identifying a unit by a name or term other than those used in |
| 262 | this subsection does not affect the requirement to provide staff |
| 263 | for the unit at the ratio required for the level or type of care |
| 264 | provided in the unit, as set forth in this subsection. |
| 265 | (3) STAFFING PLAN.--Each facility licensed under this |
| 266 | chapter shall ensure that it provides sufficient, appropriately |
| 267 | qualified nursing staff of each classification in each |
| 268 | department or unit within the facility in order to meet the |
| 269 | individualized care needs of the patients. To accomplish this |
| 270 | goal, each health care facility licensed under this chapter |
| 271 | shall submit annually to the agency a documented staffing plan |
| 272 | together with a written certification that the staffing plan is |
| 273 | sufficient to provide adequate and appropriate delivery of |
| 274 | health care services to patients for the ensuing year. The |
| 275 | staffing plan must: |
| 276 | (a) Meet the minimum requirements set forth in subsection |
| 277 | (2); |
| 278 | (b) Meet any additional requirements provided by other |
| 279 | laws or rules; |
| 280 | (c) Employ and identify an approved acuity system for |
| 281 | addressing fluctuations in actual patient acuity levels and |
| 282 | nursing care requirements that require increased staffing levels |
| 283 | above the minimums set forth in the plan; |
| 284 | (d) Factor in other unit or department activity, such as |
| 285 | discharges, transfers, and admissions and administrative support |
| 286 | tasks that direct care nurses are expected to perform in |
| 287 | addition to providing direct nursing care; |
| 288 | (e) Identify the assessment tool used to validate the |
| 289 | acuity system used in the plan; |
| 290 | (f) Identify the system that will be used to document |
| 291 | actual daily staffing levels within each department or unit; |
| 292 | (g) Include a written assessment of the accuracy of the |
| 293 | previous year's staffing plan based on actual staffing needs; |
| 294 | (h) Identify each nurse staff classification referred to |
| 295 | in the staffing plan, together with a statement setting forth |
| 296 | minimum qualifications for each classification; and |
| 297 | (i) Be developed in consultation with the direct care |
| 298 | nursing staff in each department or unit or, if such staff is |
| 299 | covered by a collective bargaining agreement, with the |
| 300 | applicable recognized or certified collective bargaining |
| 301 | representatives of the direct care nursing staff. |
| 302 | (4) MINIMUM SKILL MIX.--The skill mix reflected in a |
| 303 | documented staffing plan must ensure that all of the following |
| 304 | elements of the nursing process are performed in the planning |
| 305 | and delivery of care for each patient: assessment, nursing |
| 306 | diagnosis, planning, intervention, evaluation, and patient |
| 307 | advocacy. |
| 308 | (a) The skill mix may not incorporate or assume that |
| 309 | nursing care functions that are required by licensing law or |
| 310 | rules or accepted standards of practice to be performed by a |
| 311 | licensed nurse are to be performed by unlicensed assistant |
| 312 | personnel. |
| 313 | (b) A nurse may not be assigned to or included in the |
| 314 | count of assigned nursing staff for purposes of compliance with |
| 315 | minimum staffing requirements in a nursing department or unit or |
| 316 | a clinical area within the health care facility unless the nurse |
| 317 | is qualified in the area of practice to which the nurse is |
| 318 | assigned. |
| 319 | (5) COMPLIANCE WITH PLAN.--As a condition of licensing, a |
| 320 | health care facility must at all times provide staff in |
| 321 | accordance with its documented staffing plan and the staffing |
| 322 | standards set forth in this section; however, this section does |
| 323 | not preclude a health care facility from implementing higher |
| 324 | direct care, nurse-to-patient staffing levels. |
| 325 | (6) RECORDKEEPING.--The facility shall maintain records |
| 326 | sufficient to allow the agency to determine the daily staffing |
| 327 | ratios and skill mixes that the facility has maintained on each |
| 328 | unit. |
| 329 | Section 5. Section 395.055, Florida Statutes, is created |
| 330 | to read: |
| 331 | 395.055 Mandatory overtime.-- |
| 332 | (1) An employee of a health care facility may not be |
| 333 | required to work overtime as defined in s. 395.053. Compelling |
| 334 | or attempting to compel an employee to work overtime is contrary |
| 335 | to public policy and is a violation of this section. The |
| 336 | acceptance by any employee of overtime work is strictly |
| 337 | voluntary, and the refusal of an employee to accept such |
| 338 | overtime work may not be grounds for discrimination, dismissal, |
| 339 | discharge, or any other penalty; threats of reports for |
| 340 | discipline; or employment decisions adverse to the employee. |
| 341 | (2) This section does not apply to work that occurs: |
| 342 | (a) Because of an unforeseeable emergent circumstance; |
| 343 | (b) During prescheduled on-call time if, as of July 1, |
| 344 | 2008, such prescheduled on-call time was a customary and |
| 345 | longstanding practice in the unit or department of the health |
| 346 | care facility; or |
| 347 | (c) Because of unpredictable and unavoidable occurrences |
| 348 | relating to health care delivery that occur at unscheduled |
| 349 | intervals and require immediate action, if the employer shows |
| 350 | that the employer has exhausted reasonable efforts to comply |
| 351 | with the documented staffing plan. An employer has not used |
| 352 | reasonable efforts if overtime work is used to fill vacancies |
| 353 | resulting from chronic staff shortages. |
| 354 | (3) This section does not prohibit a health care employee |
| 355 | from voluntarily working overtime. |
| 356 | Section 6. Section 395.056, Florida Statutes, is created |
| 357 | to read: |
| 358 | 395.056 Employee rights.-- |
| 359 | (1) A health care facility may not penalize, discriminate |
| 360 | against, or retaliate in any manner against a direct care |
| 361 | registered nurse for refusing an assignment that would violate |
| 362 | requirements of this act. |
| 363 | (2) A health care facility may not penalize, discriminate |
| 364 | against, or retaliate in any manner against an employee with |
| 365 | respect to compensation for, or terms, conditions, or privileges |
| 366 | of, employment if such an employee in good faith, individually |
| 367 | or in conjunction with another person or persons: |
| 368 | (a) Reports a violation or suspected violation of this act |
| 369 | to a regulatory agency, a private accreditation body, or |
| 370 | management personnel of the health care facility; |
| 371 | (b) Initiates, cooperates in, or otherwise participates in |
| 372 | an investigation or proceeding brought by a regulatory agency or |
| 373 | private accreditation body concerning matters covered by this |
| 374 | act; |
| 375 | (c) Informs or discusses with any other employee, any |
| 376 | representative of the employee, a patient or a patient's |
| 377 | representative, or with the public violations or suspected |
| 378 | violations of this act; or |
| 379 | (d) Otherwise avails himself or herself of the rights set |
| 380 | forth in this act. |
| 381 | (3) For purposes of this section, an employee is acting in |
| 382 | good faith if the employee reasonably believes that the |
| 383 | information reported or disclosed is true and that a violation |
| 384 | has occurred or may occur. |
| 385 | Section 7. Section 395.057, Florida Statutes, is created |
| 386 | to read: |
| 387 | 395.057 Implementation and enforcement.-- |
| 388 | (1) The agency shall enforce compliance with the staffing |
| 389 | plans and standards set forth in this act. The agency may adopt |
| 390 | rules necessary to administer this act. At a minimum, the rules |
| 391 | must provide for: |
| 392 | (a) Unannounced, random compliance site visits to licensed |
| 393 | health care facilities subject to this act; |
| 394 | (b) An accessible and confidential system by which the |
| 395 | public and nursing staff can report a health care facility's |
| 396 | failure to comply with this act; |
| 397 | (c) A systematic means of investigating and correcting |
| 398 | violations of this act; |
| 399 | (d) A graduated system of penalties, including fines, |
| 400 | withholding of reimbursement, suspension of admission to |
| 401 | specific units, and other appropriate measures, if violations |
| 402 | are not corrected; and |
| 403 | (e) Public access to information regarding reports of |
| 404 | inspections, results, deficiencies, and corrections. |
| 405 | (2) The agency shall develop rules for administering this |
| 406 | act which require compliance with staffing standards for |
| 407 | critical care units by July 1, 2009, and compliance with all |
| 408 | provisions of this act by July 1, 2011. |
| 409 | Section 8. This act shall take effect July 1, 2008. |