CS for CS for SB 2082 Second Engrossed
20082082e2
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A bill to be entitled
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An act relating to insurance; providing a short title;
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amending s. 626.171, F.S.; requiring that an applicant for
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licensure as an insurance agent, customer representative,
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adjuster, service representative, managing general agent,
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or reinsurance intermediary provide to the Department of
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Financial Services his or her contact and business
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telephone numbers and e-mail address; amending s.
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626.2815, F.S.; requiring persons licensed to solicit or
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sell life insurance to complete a specified number of
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hours in continuing education on the subject of
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suitability in annuity and life insurance transactions;
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amending s. 626.551, F.S.; requiring that a licensee
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notify the department within 60 days after a change in
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contact or business telephone numbers or e-mail address;
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amending s. 626.9521, F.S.; providing for administrative
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fines and criminal penalties for offenses involving
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misleading representations or fraudulent comparisons or
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omissions, the generation of unlawful fees and
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commissions, or the use of fraudulent signatures; limiting
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the aggregate amounts of fines; providing for other
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administrative fines to supersede the administrative fines
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and penalties provided by the act under certain
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conditions; amending s. 626.9541, F.S.; revising the
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elements of the offense known as "churning" to include
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direct or indirect purchases made for the purpose of
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earning fees or commissions; providing that the willful
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submission of certain fraudulent signatures or the
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misrepresentation of a licensee's qualifications
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constitute an unfair method of competition and an unfair
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or deceptive act or practice; amending s. 626.99, F.S.;
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revising requirements for life insurance or annuity
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policies to increase the period of time allowed for
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obtaining an unconditional refund; requiring insurers for
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all types of annuities to provide a buyer's guide and a
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policy summary to the buyer; amending s. 627.4554, F.S.;
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revising the regulation of recommendations relating to the
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sale of annuities to senior consumers; redefining the term
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"annuity"; requiring that an agent obtain financial and
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other information concerning the senior consumer before
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executing a purchase or exchange of an annuity; requiring
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that the agent perform a suitability analysis relative to
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the investment he or she recommends and document the
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analysis in writing; requiring an agent to provide a
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comparison of current and recommended products if the
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transaction involves the replacement or exchange of an
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annuity; requiring an agent to provide information about
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any surrender charges and tax consequences; exempting
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certain persons from compliance with certain separate
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suitability determinations under certain circumstances;
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authorizing the department and Financial Services
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Commission to adopt rules; amending s. 627.551, F.S.;
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expanding the list of life insurance policies and plans of
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self-insurance that are exempt from certain provisions of
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state law; providing for contingent effect; amending s.
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627.805, F.S.; providing for regulation of the issuance
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and sale of variable and indeterminate value contracts by
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the department, the Office of Insurance Regulation, and
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the Office of Financial Regulation; authorizing the
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department and the commission to adopt rules; providing an
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effective date for such rulemaking authority; providing
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for applicability of such rules; providing effective
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dates.
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Be It Enacted by the Legislature of the State of Florida:
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Section 1. This act may be cited as the "John and Patricia
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Seibel Act."
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Section 2. Paragraph (a) of subsection (2) of section
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626.171, Florida Statutes, is amended to read:
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626.171 Application for license as an agent, customer
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representative, adjuster, service representative, managing
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general agent, or reinsurance intermediary.--
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(2) In the application, the applicant shall set forth:
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(a) His or her full name, age, social security number,
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residence address, business address, and mailing address, contact
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telephone numbers, including a business telephone number, and e-
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mail address.
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However, the application must contain a statement that an
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applicant is not required to disclose his or her race or
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ethnicity, gender, or native language, that he or she will not be
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penalized for not doing so, and that the department will use this
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information exclusively for research and statistical purposes and
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to improve the quality and fairness of the examinations.
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Section 3. Paragraph (k) is added to subsection (3) of
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section 626.2815, Florida Statutes, to read:
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626.2815 Continuing education required; application;
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exceptions; requirements; penalties.--
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(3)
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(k) Any person who holds a license to solicit or sell life
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insurance in this state must complete a minimum of 3 hours in
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continuing education, approved by the department, on the subject
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of suitability in annuity and life insurance transactions. A
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licensee may use the hours obtained under this paragraph to
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satisfy the requirement for continuing education in ethics under
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paragraph (a).
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Section 4. Section 626.551, Florida Statutes, is amended to
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read:
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626.551 Notice of change of address, name.--Every licensee
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shall notify the department in writing within 60 days after a
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change of name, residence address, principal business street
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address, or mailing address, contact telephone numbers, including
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a business telephone number, or e-mail address. A Any licensed
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agent who has moved his or her residence from this state shall
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have his or her license and all appointments immediately
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terminated by the department. Failure to notify the department
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within the required time period shall result in a fine not to
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exceed $250 for the first offense and, for subsequent offenses, a
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fine of at least not less than $500 or suspension or revocation
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Section 5. Section 626.9521, Florida Statutes, is amended
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to read:
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626.9521 Unfair methods of competition and unfair or
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deceptive acts or practices prohibited; penalties.--
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(1) No person shall engage in this state in any trade
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practice which is defined in this part as, or determined pursuant
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competition or an unfair or deceptive act or practice involving
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the business of insurance.
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(2) Except as provided in subsection (3), any person who
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violates any provision of this part is shall be subject to a fine
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in an amount not greater than $2,500 for each nonwillful
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violation and not greater than $20,000 for each willful
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violation. Fines under this subsection may not exceed an
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aggregate amount of $10,000 for all nonwillful violations arising
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out of the same action or an aggregate amount of $100,000 for all
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willful violations arising out of the same action. The fines
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authorized by this subsection may be imposed in addition to any
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other applicable penalty.
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(3)(a) If a person violates s. 626.9541(1)(l), the offense
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known as "twisting," or violates s. 626.9541(1)(aa), the offense
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known as "churning," the person commits a misdemeanor of the
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first degree, punishable as provided in s. 775.082, and an
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administrative fine not greater than $5,000 shall be imposed for
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each nonwillful violation or an administrative fine not greater
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than $30,000 shall be imposed for each willful violation. To
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impose criminal penalties under this paragraph, the practice of
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"churning" or "twisting" must involve fraudulent conduct.
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(b) If a person violates s. 626.9541(1)(ee) by willfully
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submitting fraudulent signatures on an application or policy-
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related document, the person commits a felony of the third
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degree, punishable as provided in s. 775.082, and an
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administrative fine not greater than $5,000 shall be imposed for
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each nonwillful violation or an administrative fine not greater
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than $30,000 shall be imposed for each willful violation.
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(c) Administrative fines under this subsection may not
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exceed an aggregate amount of $50,000 for all nonwillful
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violations arising out of the same action or an aggregate amount
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of $250,000 for all willful violations arising out of the same
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action.
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Section 6. Any increase in the fines imposed under s.
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626.9521, Florida Statutes, which exceeds the increase provided
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by this act shall supersede the amendments made to that section
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by this act if such increase is enacted during the 2008
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legislative session and becomes law, and the amendments to s.
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626.9521, Florida Statutes, made by this act shall not take
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effect.
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Section 7. Paragraph (aa) of subsection (1) of section
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626.9541, Florida Statutes, is amended, and paragraphs (ee) and
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(ff) are added to that subsection, to read:
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626.9541 Unfair methods of competition and unfair or
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deceptive acts or practices defined.--
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(1) UNFAIR METHODS OF COMPETITION AND UNFAIR OR DECEPTIVE
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ACTS.--The following are defined as unfair methods of competition
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and unfair or deceptive acts or practices:
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(aa) Churning.--
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1. Churning is the practice whereby policy values in an
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existing life insurance policy or annuity contract, including,
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but not limited to, cash, loan values, or dividend values, and in
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any riders to that policy or contract, are directly or indirectly
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used utilized to purchase another insurance policy or annuity
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contract with that same insurer for the purpose of earning
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additional premiums, fees, commissions, or other compensation:
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a. Without an objectively reasonable basis for believing
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that the replacement or extraction will result in an actual and
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demonstrable benefit to the policyholder;
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b. In a fashion that is fraudulent, deceptive, or otherwise
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misleading or that involves a deceptive omission;
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c. When the applicant is not informed that the policy
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values including cash values, dividends, and other assets of the
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existing policy or contract will be reduced, forfeited, or used
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utilized in the purchase of the replacing or additional policy or
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contract, if this is the case; or
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d. Without informing the applicant that the replacing or
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additional policy or contract will not be a paid-up policy or
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that additional premiums will be due, if this is the case.
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Churning by an insurer or an agent is an unfair method of
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competition and an unfair or deceptive act or practice.
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2. Each insurer shall comply with sub-subparagraphs 1.c.
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and 1.d. by disclosing to the applicant at the time of the offer
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on a form designed and adopted by rule by the commission if, how,
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and the extent to which the policy or contract values (including
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cash value, dividends, and other assets) of a previously issued
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policy or contract will be used to purchase a replacing or
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additional policy or contract with the same insurer. The form
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must shall include disclosure of the premium, the death benefit
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of the proposed replacing or additional policy, and the date when
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the policy values of the existing policy or contract will be
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insufficient to pay the premiums of the replacing or additional
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policy or contract.
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3. Each insurer shall adopt written procedures to
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reasonably avoid churning of policies or contracts that it has
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issued, and failure to adopt written procedures sufficient to
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reasonably avoid churning shall be an unfair method of
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competition and an unfair or deceptive act or practice.
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(ee) Fraudulent signatures on an application or policy-
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related document.--Willfully submitting to an insurer on behalf
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of a consumer an insurance application or policy-related document
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bearing a false or fraudulent signature.
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(ff) Unlawful use of designations; misrepresentation of
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agent qualifications.--
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1. A licensee may not, in any sales presentation or
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solicitation for insurance, use a designation or title in such a
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way as to falsely imply that the licensee:
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a. Possesses special financial knowledge or has obtained
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specialized financial training; or
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b. Is certified or qualified to provide specialized
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financial advice to senior citizens.
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2. A licensee may not use terms such as "financial advisor"
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in such a way as to falsely imply that the licensee is licensed
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or qualified to discuss, sell, or recommend financial products
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other than insurance products.
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3. A licensee may not, in any sales presentation or
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solicitation for insurance, falsely imply that he or she is
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qualified to discuss, recommend, or sell securities or other
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investment products in addition to insurance products.
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4. A licensee who also holds a designation as a certified
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financial planner (CFP), chartered life underwriter (CLU),
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chartered financial consultant (ChFC), life underwriter training
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council fellow (LUTC), or the appropriate license to sell
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securities from the Financial Industry Regulatory Authority
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(FINRA) may inform the customer of those licenses or designations
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and make recommendations in accordance with those licenses or
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designations, and in so doing does not violate this paragraph.
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Section 8. Paragraph (a) of subsection (4) of section
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626.99, Florida Statutes, is amended to read:
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626.99 Life insurance solicitation.--
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(4) DISCLOSURE REQUIREMENTS.--
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(a) The insurer shall provide to each prospective purchaser
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a buyer's guide and a policy summary prior to accepting the any
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applicant's initial premium or premium deposit, unless the policy
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for which application is made provides contains a provision for
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an unconditional refund for a period of at least 14 10 days, or
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unless the policy summary contains an offer of such an
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unconditional refund, in which event the buyer's guide and policy
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summary must be delivered with the policy or prior to delivery of
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the policy. With respect to fixed annuities, the insurer shall
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provide to each prospective purchaser a buyer's guide to
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annuities and a contract summary as provided in the National
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Association of Insurance Commissioners (NAIC) Model Annuity and
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Deposit Fund Regulation and the policy must provide shall contain
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a provision for an unconditional refund for a period of at least
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14 10 days.
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Section 9. Section 627.4554, Florida Statutes, is amended
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to read:
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627.4554 Annuity investments by seniors.--
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(1) PURPOSE; CONSTRUCTION.--
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(a) The purpose of this section is to set forth standards
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and procedures for making recommendations to senior consumers
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which result in a transaction involving annuity products to
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appropriately address the insurance needs and financial
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objectives of senior consumers at the time of the transaction.
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(b) A violation of Nothing in this section does not shall
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be construed to create or imply a private cause of action for a
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violation of this section.
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(c) Nothing in this section shall subject an insurer to
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criminal or civil liability for the acts of independent
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individuals not affiliated with that insurer for selling its
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products, when such sales are made in a way not authorized by the
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insurer.
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(2) APPLICATION.--This section applies to any
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recommendation to purchase or exchange an annuity made to a
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senior consumer by an insurance agent, or an insurer where no
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agent is involved, and which, that results in the purchase or
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exchange recommended.
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(3) DEFINITIONS.--For purposes of this section, the term:
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(a) "Annuity contract" means a fixed annuity, equity
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indexed annuity, fixed equity indexed annuity, or variable
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annuity that is individually solicited, whether the product is
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classified as an individual annuity or a group annuity.
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(b) "Recommendation" means advice provided by an insurance
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agent, or an insurer if no insurance agent is involved, to an
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individual senior consumer which results in a purchase or
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exchange of an annuity in accordance with that advice.
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(c) "Senior consumer" means a person 65 years of age or
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older. In the event of a joint purchase by more than one party, a
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purchaser is considered to be a senior consumer if any of the
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parties is age 65 or older.
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(4) DUTIES OF INSURERS AND INSURANCE AGENTS.--
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(a) In recommending to a senior consumer the purchase or
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exchange of an annuity that or the exchange of an annuity that
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results in another insurance transaction or series of insurance
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transactions, an insurance agent, or an insurer if no insurance
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agent is involved, must shall have an objectively reasonable
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basis grounds for believing that the recommendation is suitable
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for the senior consumer based on the basis of the facts disclosed
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by the senior consumer as to his or her investments and other
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insurance products and as to his or her financial situation and
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needs.
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(b) Before executing a purchase or exchange of an annuity
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resulting from a recommendation to a senior consumer, an
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insurance agent, or an insurer if no insurance agent is involved,
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shall make reasonable efforts to obtain information concerning
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the suitability of senior consumer's financial status, tax
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status, and investment objectives and such other information used
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or considered to be reasonable by the insurance agent, or the
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insurer if no agent is involved, in making the recommendation.
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The information shall include, at a minimum:
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1. Personal information, including the age and sex of the
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parties to the annuity and the ages and number of any dependents;
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2. Tax status of the consumer;
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3. Investment objectives of the consumer;
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4. The source of the funds to be used to purchase the
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annuity;
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5. The applicant's annual income;
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6. Intended use of the annuity;
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7. The applicant's existing assets, including investment
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holdings;
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8. The applicant's liquid net worth and liquidity needs;
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9. The applicant's financial situation and needs;
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10. The applicant's risk tolerance; and
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11. Such other information used or considered to be
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relevant by the insurance agent or insurer in making
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recommendations to the consumer regarding the purchase or
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exchange of an annuity contract.
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This information shall be collected on a form adopted by rule by
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the department and completed and signed by the applicant and
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agent. Questions requesting this information must be presented in
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at least 12-point type and be sufficiently clear so as to be
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readily understandable by both the agent and the consumer. A true
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and correct executed copy of the form shall be provided by the
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agent to the insurer, or the third party that has contracted with
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such insurer pursuant to subparagraph (f)3., within 10 days after
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execution of the form, and shall be provided to the consumer no
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later than the date of delivery of the contract or contracts.
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(c)1. Except as provided under subparagraph 2., an
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insurance agent, or an insurer if no insurance agent is involved,
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has no shall not have any obligation to a senior consumer under
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paragraph (a) related to any recommendation if the senior
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consumer:
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a. Refuses to provide relevant information requested by the
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insurer or insurance agent;
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b. Decides to enter into an insurance transaction that is
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not based on a recommendation of the insurer or insurance agent;
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or
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c. Fails to provide complete or accurate information.
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2. An insurer or insurance agent's recommendation subject
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to subparagraph 1. shall be objectively reasonable under all the
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circumstances actually known to the insurer or insurance agent at
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the time of the recommendation.
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3. If the consumer refuses to provide relevant information
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requested by the insurance agent or insurer, before the execution
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of the sale the insurance agent or insurer shall obtain a signed
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verification from the senior consumer on a form adopted by rule
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by the department that he or she refuses to provide the requested
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information and may be limiting protections afforded by this
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section regarding the suitability of the sale.
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(d) In addition to the information required by paragraph
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(b), before the execution of a replacement or exchange of an
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annuity contract resulting from a recommendation, the insurance
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agent shall also provide, on a form adopted by rule by the
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department, information concerning differences between each
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existing annuity contract and the annuity contract being
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recommended in order to determine the suitability of the
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recommendation and its benefit to the consumer. A true and
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correct executed copy of this form shall be provided by the agent
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to the insurer, or the third party that has contracted with such
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insurer pursuant to subparagraph (f)3., within 10 days after
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execution of the form, and shall be provided to the consumer no
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later than the date of delivery of the contract or contracts. The
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information shall include, at a minimum:
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1. A comparison of the benefits, terms, and limitations
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between the annuity contracts.
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2. A comparison of any fees and charges between the annuity
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contracts.
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3. A written basis for the recommended exchange, including
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the overall advantages and disadvantages to the consumer if the
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recommendation is followed.
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4. Such other information used or considered to be relevant
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by the insurance agent or the insurer in making recommendations
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to the consumer regarding the replacement or exchange of an
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annuity contract.
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(e) Prior to the execution of a purchase or exchange of an
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annuity contract resulting from a recommendation, an agent shall
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also disclose to the consumer that such purchase or exchange may
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have tax consequences and that the applicant should contact his
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or her tax advisor for more information.
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(f)(d)1. An insurer or insurance agent must shall ensure
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that a system to supervise recommendations, which is reasonably
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designed to achieve compliance with this section, is established
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and maintained by complying with subparagraphs 3., 4., and 5., or
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shall establish and maintain such a system, including, but not
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limited to:
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a. Maintaining written procedures.
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b. Conducting periodic reviews of its records that are
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reasonably designed to assist in detecting and preventing
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violations of this section.
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2. A managing general agent and an insurance agency shall
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adopt a system established by an insurer to supervise
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recommendations of its insurance agents which is reasonably
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designed to achieve compliance with this section or shall
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establish and maintain such a system, including, but not limited
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to:
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a. Maintaining written procedures.
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b. Conducting periodic reviews of records that are
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reasonably designed to assist in detecting and preventing
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violations of this section.
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3. An insurer may contract with a third party, including a
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managing general agent or an insurance agency, to establish and
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maintain a system of supervision as required by subparagraph 1.
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with respect to insurance agents under contract with or employed
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by the third party.
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4. An insurer shall make reasonable inquiry to ensure that
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such third party contracting under subparagraph 3. is performing
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the functions required under subparagraph 1. and shall take such
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action as is reasonable under the circumstances to enforce the
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contractual obligation to perform the functions. An insurer may
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comply with its obligation to make reasonable inquiry by:
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a. Annually obtaining a certification from a third party
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senior manager who has responsibility for the delegated functions
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that the manager has a reasonable basis to represent, and does
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represent, that the third party is performing the required
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functions.
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b. Based on reasonable selection criteria, periodically
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selecting third parties contracting under subparagraph 3. for a
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review to determine whether the third parties are performing the
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required functions. The insurer shall perform any procedures
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necessary to conduct the review which are reasonable under the
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circumstances.
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5. An insurer that contracts with a third party pursuant to
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subparagraph 3. and complies with the requirements specified in
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subparagraph 4. is deemed to have fulfilled its responsibilities
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under subparagraph 1.
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6. An insurer, managing general agent, or insurance agency
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is not required by subparagraph 1. or subparagraph 2. to:
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a. Review or provide for review of all transactions
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solicited by an insurance agent; or
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b. Include in its system of supervision an insurance
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agent's recommendations to senior consumers of products other
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than the annuities offered by the insurer, managing general
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agent, or insurance agency.
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7. A managing general agent or insurance agency contracting
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with an insurer pursuant to subparagraph 3. shall promptly, when
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requested by the insurer pursuant to subparagraph 4., provide a
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certification as described in subparagraph 4. or provide a clear
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statement that the managing general agent or insurance agency is
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unable to meet the certification criteria.
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8. A person may not provide a certification under sub-
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subparagraph 4.a. unless the person is a senior manager with
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responsibility for the delegated functions and has a reasonable
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basis for making the certification.
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(5) MITIGATION OF RESPONSIBILITY.--
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(a) The office may order an insurer to take reasonably
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appropriate corrective action, including rescission of the policy
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or contract and a full refund of the premiums paid or the
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accumulation value, whichever is greater, for any senior consumer
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harmed by a violation of this section by the insurer or the
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insurer's insurance agent.
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(b) The department may order:
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1. An insurance agent to take reasonably appropriate
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corrective action for any senior consumer harmed by a violation
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of this section by the insurance agent.
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2. A managing general agency or insurance agency that
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employs or contracts with an insurance agent to sell or solicit
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the sale of annuities to senior consumers to take reasonably
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appropriate corrective action for any senior consumer harmed by a
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violation of this section by the insurance agent.
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(c) Any applicable penalty under the Florida Insurance Code
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for a violation of paragraph (4)(a), paragraph (4)(b), or
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subparagraph (4)(c)2. may be reduced or eliminated, according to
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a schedule adopted by the office or the department, as
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appropriate, if corrective action for the senior consumer was
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taken promptly after a violation was discovered.
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(6) RECORDKEEPING.--
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(a) Insurers, managing general agents, insurance agencies,
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and insurance agents shall maintain or be able to make available
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from the entity or entities responsible for maintaining the
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records pursuant to paragraph (4)(f), to the department or
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office, as appropriate, records of the information collected from
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the senior consumer and other information used in making the
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recommendations that were the basis for insurance transactions
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for 5 years after the insurance transaction is completed by the
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insurer. An insurer is permitted, but shall not be required, to
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maintain documentation on behalf of an insurance agent.
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(b) Records required to be maintained by this subsection
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regulation may be maintained in paper, photographic,
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microprocess, magnetic, mechanical, or electronic media, or by
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any process that accurately reproduces the actual document.
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(7) EXEMPTIONS.--Unless otherwise specifically included,
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this section does not apply to recommendations involving:
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(a) Direct-response solicitations where there is no
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recommendation based on information collected from the senior
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consumer pursuant to this section.
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(b) Contracts used to fund:
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1. An employee pension or welfare benefit plan that is
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covered by the Employee Retirement and Income Security Act;
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2. A plan described by s. 401(a), s. 401(k), s. 403(b), s.
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408(k), or s. 408(p) of the Internal Revenue Code of 1986, as
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amended, if established or maintained by an employer;
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3. A government or church plan defined in s. 414 of the
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Internal Revenue Code of 1986, as amended, a government or church
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welfare benefit plan, or a deferred compensation plan of a state
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or local government or tax-exempt organization under s. 457 of
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the Internal Revenue Code of 1986, as amended;
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4. A nonqualified deferred compensation arrangement
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established or maintained by an employer or plan sponsor;
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5. Settlements of or assumptions of liabilities associated
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with personal injury litigation or any dispute or claim
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resolution process; or
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6. Prepaid funeral contracts.
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(8) APPLICATION TO VARIABLE ANNUITIES.--Any person who is
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registered with a member of the Financial Industry Regulatory
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Authority, who is required to make a suitability determination,
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and who makes and documents such determination is deemed to
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Compliance with the National Association of Securities Dealers
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Conduct Rules in effect on January 1, 2004, shall satisfy the
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requirements under this section for the recommendation of
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variable annuities. This section does not limit the department's
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ability to enforce the provisions of this section with respect to
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insurance agents, insurance agencies, and managing general
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agents, or the office's ability to enforce the provisions of this
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section with respect to insurers.
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(9) RULES.--The department and commission may adopt rules
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to administer this section.
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Section 10. Effective only if Senate Bill 648, adopted
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during the 2008 Regular Session of the Legislature, becomes a
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law, paragraph (d) is added to subsection (2) of section 627.551,
531
Florida Statutes, to read:
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627.551 Group contracts and plans of self-insurance must
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meet group requirements.--
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(2) Subsection (1) does not apply to life insurance
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policies or plans of self-insurance:
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(a) Insuring or providing benefits only to individuals
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related by blood, marriage, or legal adoption.
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(b) Insuring or providing benefits only to individuals who
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have a common interest through ownership of a business
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enterprise, or a substantial legal interest or equity therein,
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and who are actively engaged in the management of the business
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enterprise.
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(c) Insuring or providing benefits only to individuals
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otherwise having an insurable interest in each other's lives.
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(d) Insuring or providing benefits pursuant to s.
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627.404(2)(b)8. or 9.
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Section 11. Section 627.805, Florida Statutes, is amended
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to read:
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627.805 Regulation of variable and indeterminate value
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contracts; rules.--The Department of Financial Services and the
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Office of Insurance Regulation office, notwithstanding any other
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provision of law, shall have the sole authority to regulate the
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issuance and sale of variable and indeterminate value contracts
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pursuant to their respective authority as conferred by state law.
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The Office of Financial Regulation shall regulate the sale of
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variable and indeterminate value contracts pursuant to its
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authority under chapter 517. The Department of Financial Services
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and, when applicable, the Financial Services Commission, may, and
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the commission has authority to adopt rules pursuant to ss.
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Section 12. Effective upon this act becoming a law, the
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Department of Financial Services may adopt rules to implement
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this act. Section 9 of this act and such implementing rules shall
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take effect 60 days after the date on which the final rule is
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adopted or January 1, 2009, whichever is later.
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Section 13. Except as otherwise expressly provided in this
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act and except for this section, which shall take effect upon
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becoming a law, this act shall take effect January 1, 2009.
CODING: Words stricken are deletions; words underlined are additions.