HB 611

1
A bill to be entitled
2An act relating to household moving services; amending s.
3507.01, F.S.; amending the definition of the term
4"storage"; amending s. 507.02, F.S.; providing that a
5mover's right to refuse to transport certain items is not
6superseded if certain conditions are met; amending s.
7507.03, F.S.; removing a requirement that each mover and
8moving broker annually register with the Department of
9Agriculture and Consumer Services; providing for the
10calculation of registration fees; requiring that each
11registration be renewed biennially on or before the
12expiration date of the current registration; authorizing
13the department to adopt certain rules; providing an
14expiration date for such rulemaking authority; amending s.
15507.04, F.S.; authorizing a mover to exclude liability for
16items packed by the shipper under certain conditions;
17amending s. 507.05, F.S.; requiring a mover to provide a
18shipper with a written estimate before the mover provides
19any moving or accessorial services; prohibiting a mover
20from requiring the waiver of the written estimate;
21prohibiting the shipper from waiving the written estimate;
22requiring that the written estimate contain certain
23information; creating s. 507.055, F.S.; requiring that a
24mover offer to prepare a written inventory of all items to
25be moved by the shipper at an additional cost to the
26shipper; authorizing a shipper to waive the preparation of
27an inventory in writing; providing requirements for the
28preparation of an inventory; providing conditions that
29must be fulfilled before a mover may charge for the
30preparation of an inventory; prohibiting a mover from
31requiring a shipper to waive the preparation of an
32inventory; amending s. 507.07, F.S.; providing that a
33mover commits a violation of state law if the mover fails
34to present a shipper with a written estimate of moving and
35accessorial services, to present a shipper with the
36required disclosure statement, to offer to prepare a
37written inventory, or to clearly and conspicuously
38disclose any charges associated with the preparation of an
39inventory; amending s. 507.13, F.S.; providing for the
40preemption of certain local ordinances; limiting such
41preemption; providing an effective date.
42
43Be It Enacted by the Legislature of the State of Florida:
44
45     Section 1.  Subsection (13) of section 507.01, Florida
46Statutes, is amended to read:
47     507.01  Definitions.--As used in this chapter, the term:
48     (13)  "Storage" means the temporary warehousing of a
49shipper's goods while under the care, custody, and control of
50the mover.
51     Section 2.  Subsection (5) is added to section 507.02,
52Florida Statutes, to read:
53     507.02  Construction; intent; application.--
54     (5)  This chapter does not supersede a mover's right to
55refuse to transport certain items if the terms are provided in
56the estimate and contract for services.
57     Section 3.  Subsections (1), (3), and (4) of section
58507.03, Florida Statutes, are amended, and subsection (10) is
59added to that section, to read:
60     507.03  Registration.--
61     (1)  Each mover and moving broker must annually register
62with the department, providing its legal business and trade
63name, mailing address, and business locations; the full names,
64addresses, and telephone numbers of its owners or corporate
65officers and directors and the Florida agent of the corporation;
66a statement whether it is a domestic or foreign corporation, its
67state and date of incorporation, its charter number, and, if a
68foreign corporation, the date it registered with the Department
69of State; the date on which the mover or broker registered its
70fictitious name if the mover or broker is operating under a
71fictitious or trade name; the name of all other corporations,
72business entities, and trade names through which each owner of
73the mover or broker operated, was known, or did business as a
74mover or moving broker within the preceding 5 years; and proof
75of the insurance or alternative coverages required under s.
76507.04.
77     (3)  Registration fees shall be calculated at a rate of
78$300 per year per mover or moving broker. All amounts collected
79shall be deposited by the Chief Financial Officer to the credit
80of the General Inspection Trust Fund of the department for the
81sole purpose of administration of this chapter.
82     (4)  Each registration must be renewed biennially on or
83before the expiration date of the current registration. Any
84mover or moving broker whose principal place of business is
85located in a county or municipality that requires, by local
86ordinance, a local license or registration to engage in the
87business of moving and storage of household goods must obtain
88the license or registration from the county or municipality. A
89mover or broker that obtains a local license or registration
90must also pay the state registration fee under subsection (3).
91     (10)  In order to implement the biennial registration
92requirements in this section, the department may adopt rules to
93stagger the registrations over a 2-year period. This subsection
94expires June 30, 2010.
95     Section 4.  Subsection (4) of section 507.04, Florida
96Statutes, is amended to read:
97     507.04  Required insurance coverages; liability
98limitations; valuation coverage.--
99     (4)  LIABILITY LIMITATIONS; VALUATION RATES.--
100     (a)  A mover may not limit its liability for the loss or
101damage of household goods to a valuation rate that is less than
10260 cents per pound per article. A provision of a contract for
103moving services is void if the provision limits a mover's
104liability to a valuation rate that is less than the minimum rate
105allowed under this subsection.
106     (b)  A mover may exclude liability for items packed by the
107shipper if the exclusion is declared and the shipper declines,
108in writing, to allow the mover to open and inspect each
109container packed by the shipper.
110     (c)  If a mover limits its liability for a shipper's goods,
111the mover must disclose the limitation, including the valuation
112rate, to the shipper in writing at the time that the estimate
113and contract for services are executed and before any moving or
114accessorial services are provided. The disclosure must also
115inform the shipper of the opportunity to purchase valuation
116coverage if the mover offers that coverage under subsection (5).
117     Section 5.  Section 507.05, Florida Statutes, is amended to
118read:
119     507.05  Estimates and contracts for moving and accessorial
120services service.--Before providing any moving or accessorial
121services, a contract and estimate for services must be provided
122to a prospective shipper in writing and, must be signed and
123dated by the shipper and the mover. A mover may not require the
124waiver of, and a shipper may not waive, the required written
125estimate. The written estimate and contract, and must include:
126     (1)  The name, telephone number, and physical address where
127the mover's employees are available during normal business
128hours.
129     (2)  The date the contract or estimate is prepared and any
130proposed date of the move.
131     (3)  The name and address of the shipper, the addresses
132where the articles are to be picked up and delivered, and a
133telephone number where the shipper may be reached.
134     (4)  The name, telephone number, and physical address of
135any location where the goods will be held pending further
136transportation, including situations where the mover retains
137possession of goods pending resolution of a fee dispute with the
138shipper.
139     (5)  An itemized breakdown and description and total of all
140costs and services for loading, transportation or shipment,
141unloading, and accessorial services to be provided during a
142household move or storage of household goods.
143     (6)  The name and telephone number of any other person
144authorized by the shipper to direct the pickup or delivery of
145any items to be transported. The shipper's authorization to the
146third party must be in writing.
147     (7)(6)  Acceptable forms of payment. A mover shall accept a
148minimum of two of the three following forms of payment:
149     (a)  Cash, cashier's check, money order, or traveler's
150check;
151     (b)  Valid personal check, showing upon its face the name
152and address of the shipper or authorized representative; or
153     (c)  Valid credit card, which shall include, but not be
154limited to, Visa or MasterCard.
155
156A mover must clearly and conspicuously disclose to the shipper
157in the estimate and contract for services the forms of payments
158the mover will accept, including the forms of payment described
159in paragraphs (a)-(c).
160     (8)  A brief description of the procedures for shipper
161inquiry and the handling of complaints, and a telephone number
162that the shipper may use to communicate with the movers,
163accompanied by a statement disclosing who must pay for the
164calls, if the payor is anyone other than the mover.
165     (9)  If the cost for services provided is based on weight,
166a statement that the shipper may observe any weighing before and
167after loading.
168     (10)  A statement of acknowledgement to be signed by the
169shipper verifying that the shipper received a copy of a
170consumer's bill of rights entitled "Now You Know: Intrastate
171Household Moving," the content of which the department shall
172establish by rule. This information must be provided to the
173shipper at the time of the estimate.
174     (11)  Notice to the shipper of the opportunity to request,
175at an additional cost to the shipper, a written inventory.
176     (12)  The contract for service provided by a mover to a
177shipper, which must include the following language in bold,
178capitalized letters in at least 12-point type:
179
180
PLEASE READ CAREFULLY:
181THIS CONTRACT FOR SERVICE IS REQUIRED BY STATE LAW
182AND MUST INCLUDE THE TERMS AND COSTS ASSOCIATED WITH
183YOUR MOVE. IN ORDER FOR THE CONTRACT FOR SERVICE TO
184BE ACCURATE, YOU MUST DISCLOSE TO THE MOVER ALL
185INFORMATION RELEVANT TO THE MOVE. STATE LAW REQUIRES
186THAT A MOVER RELINQUISH POSSESSION OF YOUR GOODS AND
187COMPLETE YOUR MOVE UPON PAYMENT OF NO MORE THAN THE
188SPECIFIED MAXIMUM AMOUNT DUE AT DELIVERY.
189
190     Section 6.  Section 507.055, Florida Statutes, is created
191to read:
192     507.055  Written inventory; offer to shipper required.--
193     (1)  A mover shall offer to prepare a written inventory of
194all items to be moved by the shipper at an additional cost to
195the shipper. A shipper may waive, in writing, the preparation
196of a written inventory, and such waiver shall be executed at
197the time the written estimate for moving and accessorial
198services is prepared and signed by the mover and shipper. If
199the preparation of a written inventory is not waived, the
200inventory shall be prepared and signed by the shipper and the
201mover prior to departure of the mover's motor vehicle from any
202pickup point of the shipper.
203     (2)  A mover may not charge for the preparation of an
204inventory unless, prior to preparing the inventory, the mover
205clearly and conspicuously discloses in writing to the shipper
206the amount of the charge for preparation of the inventory or,
207if the amount cannot be determined, the complete basis upon
208which the charge will be calculated.
209     (3)  A mover may not require a shipper to waive the
210preparation of an inventory.
211     Section 7.  Subsections (7), (8), and (9) are added to
212section 507.07, Florida Statutes, to read:
213     507.07  Violations.--It is a violation of this chapter to:
214     (7)  Fail to provide a shipper with a written estimate of
215moving and accessorial services as required in s. 507.05.
216     (8)  Fail to provide a shipper with the disclosure
217statement required in s. 507.05.
218     (9)  Fail to offer to prepare for the shipper a written
219inventory of the household goods to be moved, unless such
220inventory is waived by the shipper, or to clearly and
221conspicuously disclose to a shipper any charges associated with
222the preparation of a written inventory as required in s.
223507.055.
224     Section 8.  Subsection (1) of section 507.13, Florida
225Statutes, is amended to read:
226     507.13  Local regulation.--
227     (1)  This chapter preempts does not preempt local
228ordinances or regulations of a county or municipality which
229regulate transactions relating to movers of household goods or
230moving brokers. This preemption does not extend to local
231business taxes as provided in chapter 205. As provided in s.
232507.03(4), counties and municipalities may require, levy, or
233collect any registration fee or tax or require the registration
234or bonding in any manner of any mover or moving broker.
235     Section 9.  This act shall take effect July 1, 2008.


CODING: Words stricken are deletions; words underlined are additions.