1 | A bill to be entitled |
2 | An act relating to household moving services; amending s. |
3 | 507.01, F.S.; amending the definition of the term |
4 | "storage"; amending s. 507.02, F.S.; providing that a |
5 | mover's right to refuse to transport certain items is not |
6 | superseded if certain conditions are met; amending s. |
7 | 507.03, F.S.; removing a requirement that each mover and |
8 | moving broker annually register with the Department of |
9 | Agriculture and Consumer Services; providing for the |
10 | calculation of registration fees; requiring that each |
11 | registration be renewed biennially on or before the |
12 | expiration date of the current registration; authorizing |
13 | the department to adopt certain rules; providing an |
14 | expiration date for such rulemaking authority; amending s. |
15 | 507.04, F.S.; authorizing a mover to exclude liability for |
16 | items packed by the shipper under certain conditions; |
17 | amending s. 507.05, F.S.; requiring a mover to provide a |
18 | shipper with a written estimate before the mover provides |
19 | any moving or accessorial services; prohibiting a mover |
20 | from requiring the waiver of the written estimate; |
21 | prohibiting the shipper from waiving the written estimate; |
22 | requiring that the written estimate contain certain |
23 | information; creating s. 507.055, F.S.; requiring that a |
24 | mover offer to prepare a written inventory of all items to |
25 | be moved by the shipper at an additional cost to the |
26 | shipper; authorizing a shipper to waive the preparation of |
27 | an inventory in writing; providing requirements for the |
28 | preparation of an inventory; providing conditions that |
29 | must be fulfilled before a mover may charge for the |
30 | preparation of an inventory; prohibiting a mover from |
31 | requiring a shipper to waive the preparation of an |
32 | inventory; amending s. 507.07, F.S.; providing that a |
33 | mover commits a violation of state law if the mover fails |
34 | to present a shipper with a written estimate of moving and |
35 | accessorial services, to present a shipper with the |
36 | required disclosure statement, to offer to prepare a |
37 | written inventory, or to clearly and conspicuously |
38 | disclose any charges associated with the preparation of an |
39 | inventory; amending s. 507.13, F.S.; providing for the |
40 | preemption of certain local ordinances; limiting such |
41 | preemption; providing an effective date. |
42 |
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43 | Be It Enacted by the Legislature of the State of Florida: |
44 |
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45 | Section 1. Subsection (13) of section 507.01, Florida |
46 | Statutes, is amended to read: |
47 | 507.01 Definitions.--As used in this chapter, the term: |
48 | (13) "Storage" means the temporary warehousing of a |
49 | shipper's goods while under the care, custody, and control of |
50 | the mover. |
51 | Section 2. Subsection (5) is added to section 507.02, |
52 | Florida Statutes, to read: |
53 | 507.02 Construction; intent; application.-- |
54 | (5) This chapter does not supersede a mover's right to |
55 | refuse to transport certain items if the terms are provided in |
56 | the estimate and contract for services. |
57 | Section 3. Subsections (1), (3), and (4) of section |
58 | 507.03, Florida Statutes, are amended, and subsection (10) is |
59 | added to that section, to read: |
60 | 507.03 Registration.-- |
61 | (1) Each mover and moving broker must annually register |
62 | with the department, providing its legal business and trade |
63 | name, mailing address, and business locations; the full names, |
64 | addresses, and telephone numbers of its owners or corporate |
65 | officers and directors and the Florida agent of the corporation; |
66 | a statement whether it is a domestic or foreign corporation, its |
67 | state and date of incorporation, its charter number, and, if a |
68 | foreign corporation, the date it registered with the Department |
69 | of State; the date on which the mover or broker registered its |
70 | fictitious name if the mover or broker is operating under a |
71 | fictitious or trade name; the name of all other corporations, |
72 | business entities, and trade names through which each owner of |
73 | the mover or broker operated, was known, or did business as a |
74 | mover or moving broker within the preceding 5 years; and proof |
75 | of the insurance or alternative coverages required under s. |
76 | 507.04. |
77 | (3) Registration fees shall be calculated at a rate of |
78 | $300 per year per mover or moving broker. All amounts collected |
79 | shall be deposited by the Chief Financial Officer to the credit |
80 | of the General Inspection Trust Fund of the department for the |
81 | sole purpose of administration of this chapter. |
82 | (4) Each registration must be renewed biennially on or |
83 | before the expiration date of the current registration. Any |
84 | mover or moving broker whose principal place of business is |
85 | located in a county or municipality that requires, by local |
86 | ordinance, a local license or registration to engage in the |
87 | business of moving and storage of household goods must obtain |
88 | the license or registration from the county or municipality. A |
89 | mover or broker that obtains a local license or registration |
90 | must also pay the state registration fee under subsection (3). |
91 | (10) In order to implement the biennial registration |
92 | requirements in this section, the department may adopt rules to |
93 | stagger the registrations over a 2-year period. This subsection |
94 | expires June 30, 2010. |
95 | Section 4. Subsection (4) of section 507.04, Florida |
96 | Statutes, is amended to read: |
97 | 507.04 Required insurance coverages; liability |
98 | limitations; valuation coverage.-- |
99 | (4) LIABILITY LIMITATIONS; VALUATION RATES.-- |
100 | (a) A mover may not limit its liability for the loss or |
101 | damage of household goods to a valuation rate that is less than |
102 | 60 cents per pound per article. A provision of a contract for |
103 | moving services is void if the provision limits a mover's |
104 | liability to a valuation rate that is less than the minimum rate |
105 | allowed under this subsection. |
106 | (b) A mover may exclude liability for items packed by the |
107 | shipper if the exclusion is declared and the shipper declines, |
108 | in writing, to allow the mover to open and inspect each |
109 | container packed by the shipper. |
110 | (c) If a mover limits its liability for a shipper's goods, |
111 | the mover must disclose the limitation, including the valuation |
112 | rate, to the shipper in writing at the time that the estimate |
113 | and contract for services are executed and before any moving or |
114 | accessorial services are provided. The disclosure must also |
115 | inform the shipper of the opportunity to purchase valuation |
116 | coverage if the mover offers that coverage under subsection (5). |
117 | Section 5. Section 507.05, Florida Statutes, is amended to |
118 | read: |
119 | 507.05 Estimates and contracts for moving and accessorial |
120 | services service.--Before providing any moving or accessorial |
121 | services, a contract and estimate for services must be provided |
122 | to a prospective shipper in writing and, must be signed and |
123 | dated by the shipper and the mover. A mover may not require the |
124 | waiver of, and a shipper may not waive, the required written |
125 | estimate. The written estimate and contract, and must include: |
126 | (1) The name, telephone number, and physical address where |
127 | the mover's employees are available during normal business |
128 | hours. |
129 | (2) The date the contract or estimate is prepared and any |
130 | proposed date of the move. |
131 | (3) The name and address of the shipper, the addresses |
132 | where the articles are to be picked up and delivered, and a |
133 | telephone number where the shipper may be reached. |
134 | (4) The name, telephone number, and physical address of |
135 | any location where the goods will be held pending further |
136 | transportation, including situations where the mover retains |
137 | possession of goods pending resolution of a fee dispute with the |
138 | shipper. |
139 | (5) An itemized breakdown and description and total of all |
140 | costs and services for loading, transportation or shipment, |
141 | unloading, and accessorial services to be provided during a |
142 | household move or storage of household goods. |
143 | (6) The name and telephone number of any other person |
144 | authorized by the shipper to direct the pickup or delivery of |
145 | any items to be transported. The shipper's authorization to the |
146 | third party must be in writing. |
147 | (7)(6) Acceptable forms of payment. A mover shall accept a |
148 | minimum of two of the three following forms of payment: |
149 | (a) Cash, cashier's check, money order, or traveler's |
150 | check; |
151 | (b) Valid personal check, showing upon its face the name |
152 | and address of the shipper or authorized representative; or |
153 | (c) Valid credit card, which shall include, but not be |
154 | limited to, Visa or MasterCard. |
155 |
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156 | A mover must clearly and conspicuously disclose to the shipper |
157 | in the estimate and contract for services the forms of payments |
158 | the mover will accept, including the forms of payment described |
159 | in paragraphs (a)-(c). |
160 | (8) A brief description of the procedures for shipper |
161 | inquiry and the handling of complaints, and a telephone number |
162 | that the shipper may use to communicate with the movers, |
163 | accompanied by a statement disclosing who must pay for the |
164 | calls, if the payor is anyone other than the mover. |
165 | (9) If the cost for services provided is based on weight, |
166 | a statement that the shipper may observe any weighing before and |
167 | after loading. |
168 | (10) A statement of acknowledgement to be signed by the |
169 | shipper verifying that the shipper received a copy of a |
170 | consumer's bill of rights entitled "Now You Know: Intrastate |
171 | Household Moving," the content of which the department shall |
172 | establish by rule. This information must be provided to the |
173 | shipper at the time of the estimate. |
174 | (11) Notice to the shipper of the opportunity to request, |
175 | at an additional cost to the shipper, a written inventory. |
176 | (12) The contract for service provided by a mover to a |
177 | shipper, which must include the following language in bold, |
178 | capitalized letters in at least 12-point type: |
179 |
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180 | PLEASE READ CAREFULLY: |
181 | THIS CONTRACT FOR SERVICE IS REQUIRED BY STATE LAW |
182 | AND MUST INCLUDE THE TERMS AND COSTS ASSOCIATED WITH |
183 | YOUR MOVE. IN ORDER FOR THE CONTRACT FOR SERVICE TO |
184 | BE ACCURATE, YOU MUST DISCLOSE TO THE MOVER ALL |
185 | INFORMATION RELEVANT TO THE MOVE. STATE LAW REQUIRES |
186 | THAT A MOVER RELINQUISH POSSESSION OF YOUR GOODS AND |
187 | COMPLETE YOUR MOVE UPON PAYMENT OF NO MORE THAN THE |
188 | SPECIFIED MAXIMUM AMOUNT DUE AT DELIVERY. |
189 |
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190 | Section 6. Section 507.055, Florida Statutes, is created |
191 | to read: |
192 | 507.055 Written inventory; offer to shipper required.-- |
193 | (1) A mover shall offer to prepare a written inventory of |
194 | all items to be moved by the shipper at an additional cost to |
195 | the shipper. A shipper may waive, in writing, the preparation |
196 | of a written inventory, and such waiver shall be executed at |
197 | the time the written estimate for moving and accessorial |
198 | services is prepared and signed by the mover and shipper. If |
199 | the preparation of a written inventory is not waived, the |
200 | inventory shall be prepared and signed by the shipper and the |
201 | mover prior to departure of the mover's motor vehicle from any |
202 | pickup point of the shipper. |
203 | (2) A mover may not charge for the preparation of an |
204 | inventory unless, prior to preparing the inventory, the mover |
205 | clearly and conspicuously discloses in writing to the shipper |
206 | the amount of the charge for preparation of the inventory or, |
207 | if the amount cannot be determined, the complete basis upon |
208 | which the charge will be calculated. |
209 | (3) A mover may not require a shipper to waive the |
210 | preparation of an inventory. |
211 | Section 7. Subsections (7), (8), and (9) are added to |
212 | section 507.07, Florida Statutes, to read: |
213 | 507.07 Violations.--It is a violation of this chapter to: |
214 | (7) Fail to provide a shipper with a written estimate of |
215 | moving and accessorial services as required in s. 507.05. |
216 | (8) Fail to provide a shipper with the disclosure |
217 | statement required in s. 507.05. |
218 | (9) Fail to offer to prepare for the shipper a written |
219 | inventory of the household goods to be moved, unless such |
220 | inventory is waived by the shipper, or to clearly and |
221 | conspicuously disclose to a shipper any charges associated with |
222 | the preparation of a written inventory as required in s. |
223 | 507.055. |
224 | Section 8. Subsection (1) of section 507.13, Florida |
225 | Statutes, is amended to read: |
226 | 507.13 Local regulation.-- |
227 | (1) This chapter preempts does not preempt local |
228 | ordinances or regulations of a county or municipality which |
229 | regulate transactions relating to movers of household goods or |
230 | moving brokers. This preemption does not extend to local |
231 | business taxes as provided in chapter 205. As provided in s. |
232 | 507.03(4), counties and municipalities may require, levy, or |
233 | collect any registration fee or tax or require the registration |
234 | or bonding in any manner of any mover or moving broker. |
235 | Section 9. This act shall take effect July 1, 2008. |