Florida Senate - 2009 SB 1448 By Senator Lynn 7-00170-09 20091448__ 1 A bill to be entitled 2 An act relating to Medicaid managed care plans; 3 amending s. 409.912, F.S.; requiring that an entity 4 contracting with the Agency for Health Care 5 Administration to provide certain health care services 6 continue to offer previously authorized services while 7 prior authorization is processed, pay certain claims, 8 and develop and maintain an informal grievance system; 9 defining the term “clean claim”; requiring that the 10 agency establish a formal grievance process; providing 11 an effective date. 12 13 Be It Enacted by the Legislature of the State of Florida: 14 15 Section 1. Paragraph (b) of subsection (4) of section 16 409.912, Florida Statutes, is amended to read: 17 409.912 Cost-effective purchasing of health care.—The 18 agency shall purchase goods and services for Medicaid recipients 19 in the most cost-effective manner consistent with the delivery 20 of quality medical care. To ensure that medical services are 21 effectively utilized, the agency may, in any case, require a 22 confirmation or second physician's opinion of the correct 23 diagnosis for purposes of authorizing future services under the 24 Medicaid program. This section does not restrict access to 25 emergency services or poststabilization care services as defined 26 in 42 C.F.R. part 438.114. Such confirmation or second opinion 27 shall be rendered in a manner approved by the agency. The agency 28 shall maximize the use of prepaid per capita and prepaid 29 aggregate fixed-sum basis services when appropriate and other 30 alternative service delivery and reimbursement methodologies, 31 including competitive bidding pursuant to s. 287.057, designed 32 to facilitate the cost-effective purchase of a case-managed 33 continuum of care. The agency shall also require providers to 34 minimize the exposure of recipients to the need for acute 35 inpatient, custodial, and other institutional care and the 36 inappropriate or unnecessary use of high-cost services. The 37 agency shall contract with a vendor to monitor and evaluate the 38 clinical practice patterns of providers in order to identify 39 trends that are outside the normal practice patterns of a 40 provider's professional peers or the national guidelines of a 41 provider's professional association. The vendor must be able to 42 provide information and counseling to a provider whose practice 43 patterns are outside the norms, in consultation with the agency, 44 to improve patient care and reduce inappropriate utilization. 45 The agency may mandate prior authorization, drug therapy 46 management, or disease management participation for certain 47 populations of Medicaid beneficiaries, certain drug classes, or 48 particular drugs to prevent fraud, abuse, overuse, and possible 49 dangerous drug interactions. The Pharmaceutical and Therapeutics 50 Committee shall make recommendations to the agency on drugs for 51 which prior authorization is required. The agency shall inform 52 the Pharmaceutical and Therapeutics Committee of its decisions 53 regarding drugs subject to prior authorization. The agency is 54 authorized to limit the entities it contracts with or enrolls as 55 Medicaid providers by developing a provider network through 56 provider credentialing. The agency may competitively bid single 57 source-provider contracts if procurement of goods or services 58 results in demonstrated cost savings to the state without 59 limiting access to care. The agency may limit its network based 60 on the assessment of beneficiary access to care, provider 61 availability, provider quality standards, time and distance 62 standards for access to care, the cultural competence of the 63 provider network, demographic characteristics of Medicaid 64 beneficiaries, practice and provider-to-beneficiary standards, 65 appointment wait times, beneficiary use of services, provider 66 turnover, provider profiling, provider licensure history, 67 previous program integrity investigations and findings, peer 68 review, provider Medicaid policy and billing compliance records, 69 clinical and medical record audits, and other factors. Providers 70 shall not be entitled to enrollment in the Medicaid provider 71 network. The agency shall determine instances in which allowing 72 Medicaid beneficiaries to purchase durable medical equipment and 73 other goods is less expensive to the Medicaid program than long 74 term rental of the equipment or goods. The agency may establish 75 rules to facilitate purchases in lieu of long-term rentals in 76 order to protect against fraud and abuse in the Medicaid program 77 as defined in s. 409.913. The agency may seek federal waivers 78 necessary to administer these policies. 79 (4) The agency may contract with: 80 (b) An entity that is providing comprehensive behavioral 81 health care services to certain Medicaid recipients through a 82 capitated, prepaid arrangement pursuant to the federal waiver 83 provided for by s. 409.905(5). Such an entity must be licensed 84 under chapter 624, chapter 636, or chapter 641 and must possess 85 the clinical systems and operational competence to manage risk 86 and provide comprehensive behavioral health care to Medicaid 87 recipients. As used in this paragraph, the term “comprehensive 88 behavioral health care services” means covered mental health and 89 substance abuse treatment services that are available to 90 Medicaid recipients. The secretary of the Department of Children 91 and Family Services shall approve provisions of procurements 92 related to children in the department's care or custody prior to 93 enrolling such children in a prepaid behavioral health plan. Any 94 contract awarded under this paragraph must be competitively 95 procured. In developing the behavioral health care prepaid plan 96 procurement document, the agency shall ensure that the 97 procurement document requires the contractor to develop and 98 implement a plan to ensure compliance with s. 394.4574 related 99 to services provided to residents of licensed assisted living 100 facilities that hold a limited mental health license. Except as 101 provided in subparagraph 8., and except in counties where the 102 Medicaid managed care pilot program is authorized pursuant to s. 103 409.91211, the agency shall seek federal approval to contract 104 with a single entity meeting these requirements to provide 105 comprehensive behavioral health care services to all Medicaid 106 recipients not enrolled in a Medicaid managed care plan 107 authorized under s. 409.91211 or a Medicaid health maintenance 108 organization in an AHCA area. In an AHCA area where the Medicaid 109 managed care pilot program is authorized pursuant to s. 110 409.91211 in one or more counties, the agency may procure a 111 contract with a single entity to serve the remaining counties as 112 an AHCA area or the remaining counties may be included with an 113 adjacent AHCA area and shall be subject to this paragraph. Each 114 entity must offer sufficient choice of providers in its network 115 to ensure recipient access to care and the opportunity to select 116 a provider with whom they are satisfied. The network shall 117 include all public mental health hospitals. To ensure unimpaired 118 access to behavioral health care services by Medicaid 119 recipients, all contracts issued pursuant to this paragraph 120 shall require 80 percent of the capitation paid to the managed 121 care plan, including health maintenance organizations, to be 122 expended for the provision of behavioral health care services. 123 In the event the managed care plan expends less than 80 percent 124 of the capitation paid pursuant to this paragraph for the 125 provision of behavioral health care services, the difference 126 shall be returned to the agency. The agency shall provide the 127 managed care plan with a certification letter indicating the 128 amount of capitation paid during each calendar year for the 129 provision of behavioral health care services pursuant to this 130 section. The agency may reimburse for substance abuse treatment 131 services on a fee-for-service basis until the agency finds that 132 adequate funds are available for capitated, prepaid 133 arrangements. 134 1. By January 1, 2001, the agency shall modify the 135 contracts with the entities providing comprehensive inpatient 136 and outpatient mental health care services to Medicaid 137 recipients in Hillsborough, Highlands, Hardee, Manatee, and Polk 138 Counties, to include substance abuse treatment services. 139 2. By July 1, 2003, the agency and the Department of 140 Children and Family Services shall execute a written agreement 141 that requires collaboration and joint development of all policy, 142 budgets, procurement documents, contracts, and monitoring plans 143 that have an impact on the state and Medicaid community mental 144 health and targeted case management programs. 145 3. Except as provided in subparagraph 8., by July 1, 2006, 146 the agency and the Department of Children and Family Services 147 shall contract with managed care entities in each AHCA area 148 except area 6 or arrange to provide comprehensive inpatient and 149 outpatient mental health and substance abuse services through 150 capitated prepaid arrangements to all Medicaid recipients who 151 are eligible to participate in such plans under federal law and 152 regulation. In AHCA areas where eligible individuals number less 153 than 150,000, the agency shall contract with a single managed 154 care plan to provide comprehensive behavioral health services to 155 all recipients who are not enrolled in a Medicaid health 156 maintenance organization or a Medicaid capitated managed care 157 plan authorized under s. 409.91211. The agency may contract with 158 more than one comprehensive behavioral health provider to 159 provide care to recipients who are not enrolled in a Medicaid 160 capitated managed care plan authorized under s. 409.91211 or a 161 Medicaid health maintenance organization in AHCA areas where the 162 eligible population exceeds 150,000. In an AHCA area where the 163 Medicaid managed care pilot program is authorized pursuant to s. 164 409.91211 in one or more counties, the agency may procure a 165 contract with a single entity to serve the remaining counties as 166 an AHCA area or the remaining counties may be included with an 167 adjacent AHCA area and shall be subject to this paragraph. 168 Contracts for comprehensive behavioral health providers awarded 169 pursuant to this section shall be competitively procured. Both 170 for-profit and not-for-profit corporations shall be eligible to 171 compete. Managed care plans contracting with the agency under 172 subsection (3) shall provide and receive payment for the same 173 comprehensive behavioral health benefits as provided in AHCA 174 rules, including handbooks incorporated by reference. In AHCA 175 area 11, the agency shall contract with at least two 176 comprehensive behavioral health care providers to provide 177 behavioral health care to recipients in that area who are 178 enrolled in, or assigned to, the MediPass program. One of the 179 behavioral health care contracts shall be with the existing 180 provider service network pilot project, as described in 181 paragraph (d), for the purpose of demonstrating the cost 182 effectiveness of the provision of quality mental health services 183 through a public hospital-operated managed care model. Payment 184 shall be at an agreed-upon capitated rate to ensure cost 185 savings. Of the recipients in area 11 who are assigned to 186 MediPass under the provisions of s. 409.9122(2)(k), a minimum of 187 50,000 of those MediPass-enrolled recipients shall be assigned 188 to the existing provider service network in area 11 for their 189 behavioral care. 190 4. By October 1, 2003, the agency and the department shall 191 submit a plan to the Governor, the President of the Senate, and 192 the Speaker of the House of Representatives which provides for 193 the full implementation of capitated prepaid behavioral health 194 care in all areas of the state. 195 a. Implementation shall begin in 2003 in those AHCA areas 196 of the state where the agency is able to establish sufficient 197 capitation rates. 198 b. If the agency determines that the proposed capitation 199 rate in any area is insufficient to provide appropriate 200 services, the agency may adjust the capitation rate to ensure 201 that care will be available. The agency and the department may 202 use existing general revenue to address any additional required 203 match but may not over-obligate existing funds on an annualized 204 basis. 205 c. Subject to any limitations provided for in the General 206 Appropriations Act, the agency, in compliance with appropriate 207 federal authorization, shall develop policies and procedures 208 that allow for certification of local and state funds. 209 5. Children residing in a statewide inpatient psychiatric 210 program, or in a Department of Juvenile Justice or a Department 211 of Children and Family Services residential program approved as 212 a Medicaid behavioral health overlay services provider shall not 213 be included in a behavioral health care prepaid health plan or 214 any other Medicaid managed care plan pursuant to this paragraph. 215 6. In converting to a prepaid system of delivery, the 216 agency shall in its procurement document require an entity 217 providing only comprehensive behavioral health care services to 218 prevent the displacement of indigent care patients by enrollees 219 in the Medicaid prepaid health plan providing behavioral health 220 care services from facilities receiving state funding to provide 221 indigent behavioral health care, to facilities licensed under 222 chapter 395 which do not receive state funding for indigent 223 behavioral health care, or reimburse the unsubsidized facility 224 for the cost of behavioral health care provided to the displaced 225 indigent care patient. 226 7. Traditional community mental health providers under 227 contract with the Department of Children and Family Services 228 pursuant to part IV of chapter 394, child welfare providers 229 under contract with the Department of Children and Family 230 Services in areas 1 and 6, and inpatient mental health providers 231 licensed pursuant to chapter 395 must be offered an opportunity 232 to accept or decline a contract to participate in any provider 233 network for prepaid behavioral health services. 234 8. All Medicaid-eligible children, except children in area 235 1 and children in Highlands County, Hardee County, Polk County, 236 or Manatee County of area 6, who are open for child welfare 237 services in the HomeSafeNet system, shall receive their 238 behavioral health care services through a specialty prepaid plan 239 operated by community-based lead agencies either through a 240 single agency or formal agreements among several agencies. The 241 specialty prepaid plan must result in savings to the state 242 comparable to savings achieved in other Medicaid managed care 243 and prepaid programs. Such plan must provide mechanisms to 244 maximize state and local revenues. The specialty prepaid plan 245 shall be developed by the agency and the Department of Children 246 and Family Services. The agency is authorized to seek any 247 federal waivers to implement this initiative. Medicaid-eligible 248 children whose cases are open for child welfare services in the 249 HomeSafeNet system and who reside in AHCA area 10 are exempt 250 from the specialty prepaid plan upon the development of a 251 service delivery mechanism for children who reside in area 10 as 252 specified in s. 409.91211(3)(dd). 253 9. An entity providing comprehensive behavioral health care 254 services and licensed under chapter 624, chapter 636, or chapter 255 641 shall: 256 a. Continue services authorized by the previous entity as 257 medically necessary while prior authorization is being processed 258 under a new plan; 259 b. Pay, within 10 business days after receipt, electronic 260 clean claims containing sufficient information for processing. 261 For purposes of this paragraph, the term “clean claim” means a 262 claim that does not have any defect or impropriety, including 263 the lack of any required substantiating documentation or 264 particular circumstance requiring special treatment that 265 prevents timely payment from being made; and 266 c. Develop and maintain an informal grievance system that 267 addresses payment and contract problems with physicians licensed 268 under chapter 458 or chapter 459, psychologists licensed under 269 chapter 491, psychotherapists as defined in chapter 491, or a 270 facility operating under chapter 393, chapter 394, or chapter 271 397. The agency shall also establish a formal grievance system 272 to address those issues that are not resolved through the 273 informal grievance system. 274 Section 2. This act shall take effect July 1, 2009.