Florida Senate - 2009                                    SB 1448
       
       
       
       By Senator Lynn
       
       
       
       
       7-00170-09                                            20091448__
    1                        A bill to be entitled                      
    2         An act relating to Medicaid managed care plans;
    3         amending s. 409.912, F.S.; requiring that an entity
    4         contracting with the Agency for Health Care
    5         Administration to provide certain health care services
    6         continue to offer previously authorized services while
    7         prior authorization is processed, pay certain claims,
    8         and develop and maintain an informal grievance system;
    9         defining the term “clean claim”; requiring that the
   10         agency establish a formal grievance process; providing
   11         an effective date.
   12         
   13  Be It Enacted by the Legislature of the State of Florida:
   14         
   15         Section 1. Paragraph (b) of subsection (4) of section
   16  409.912, Florida Statutes, is amended to read:
   17         409.912 Cost-effective purchasing of health care.—The
   18  agency shall purchase goods and services for Medicaid recipients
   19  in the most cost-effective manner consistent with the delivery
   20  of quality medical care. To ensure that medical services are
   21  effectively utilized, the agency may, in any case, require a
   22  confirmation or second physician's opinion of the correct
   23  diagnosis for purposes of authorizing future services under the
   24  Medicaid program. This section does not restrict access to
   25  emergency services or poststabilization care services as defined
   26  in 42 C.F.R. part 438.114. Such confirmation or second opinion
   27  shall be rendered in a manner approved by the agency. The agency
   28  shall maximize the use of prepaid per capita and prepaid
   29  aggregate fixed-sum basis services when appropriate and other
   30  alternative service delivery and reimbursement methodologies,
   31  including competitive bidding pursuant to s. 287.057, designed
   32  to facilitate the cost-effective purchase of a case-managed
   33  continuum of care. The agency shall also require providers to
   34  minimize the exposure of recipients to the need for acute
   35  inpatient, custodial, and other institutional care and the
   36  inappropriate or unnecessary use of high-cost services. The
   37  agency shall contract with a vendor to monitor and evaluate the
   38  clinical practice patterns of providers in order to identify
   39  trends that are outside the normal practice patterns of a
   40  provider's professional peers or the national guidelines of a
   41  provider's professional association. The vendor must be able to
   42  provide information and counseling to a provider whose practice
   43  patterns are outside the norms, in consultation with the agency,
   44  to improve patient care and reduce inappropriate utilization.
   45  The agency may mandate prior authorization, drug therapy
   46  management, or disease management participation for certain
   47  populations of Medicaid beneficiaries, certain drug classes, or
   48  particular drugs to prevent fraud, abuse, overuse, and possible
   49  dangerous drug interactions. The Pharmaceutical and Therapeutics
   50  Committee shall make recommendations to the agency on drugs for
   51  which prior authorization is required. The agency shall inform
   52  the Pharmaceutical and Therapeutics Committee of its decisions
   53  regarding drugs subject to prior authorization. The agency is
   54  authorized to limit the entities it contracts with or enrolls as
   55  Medicaid providers by developing a provider network through
   56  provider credentialing. The agency may competitively bid single
   57  source-provider contracts if procurement of goods or services
   58  results in demonstrated cost savings to the state without
   59  limiting access to care. The agency may limit its network based
   60  on the assessment of beneficiary access to care, provider
   61  availability, provider quality standards, time and distance
   62  standards for access to care, the cultural competence of the
   63  provider network, demographic characteristics of Medicaid
   64  beneficiaries, practice and provider-to-beneficiary standards,
   65  appointment wait times, beneficiary use of services, provider
   66  turnover, provider profiling, provider licensure history,
   67  previous program integrity investigations and findings, peer
   68  review, provider Medicaid policy and billing compliance records,
   69  clinical and medical record audits, and other factors. Providers
   70  shall not be entitled to enrollment in the Medicaid provider
   71  network. The agency shall determine instances in which allowing
   72  Medicaid beneficiaries to purchase durable medical equipment and
   73  other goods is less expensive to the Medicaid program than long
   74  term rental of the equipment or goods. The agency may establish
   75  rules to facilitate purchases in lieu of long-term rentals in
   76  order to protect against fraud and abuse in the Medicaid program
   77  as defined in s. 409.913. The agency may seek federal waivers
   78  necessary to administer these policies.
   79         (4) The agency may contract with:
   80         (b) An entity that is providing comprehensive behavioral
   81  health care services to certain Medicaid recipients through a
   82  capitated, prepaid arrangement pursuant to the federal waiver
   83  provided for by s. 409.905(5). Such an entity must be licensed
   84  under chapter 624, chapter 636, or chapter 641 and must possess
   85  the clinical systems and operational competence to manage risk
   86  and provide comprehensive behavioral health care to Medicaid
   87  recipients. As used in this paragraph, the term “comprehensive
   88  behavioral health care services” means covered mental health and
   89  substance abuse treatment services that are available to
   90  Medicaid recipients. The secretary of the Department of Children
   91  and Family Services shall approve provisions of procurements
   92  related to children in the department's care or custody prior to
   93  enrolling such children in a prepaid behavioral health plan. Any
   94  contract awarded under this paragraph must be competitively
   95  procured. In developing the behavioral health care prepaid plan
   96  procurement document, the agency shall ensure that the
   97  procurement document requires the contractor to develop and
   98  implement a plan to ensure compliance with s. 394.4574 related
   99  to services provided to residents of licensed assisted living
  100  facilities that hold a limited mental health license. Except as
  101  provided in subparagraph 8., and except in counties where the
  102  Medicaid managed care pilot program is authorized pursuant to s.
  103  409.91211, the agency shall seek federal approval to contract
  104  with a single entity meeting these requirements to provide
  105  comprehensive behavioral health care services to all Medicaid
  106  recipients not enrolled in a Medicaid managed care plan
  107  authorized under s. 409.91211 or a Medicaid health maintenance
  108  organization in an AHCA area. In an AHCA area where the Medicaid
  109  managed care pilot program is authorized pursuant to s.
  110  409.91211 in one or more counties, the agency may procure a
  111  contract with a single entity to serve the remaining counties as
  112  an AHCA area or the remaining counties may be included with an
  113  adjacent AHCA area and shall be subject to this paragraph. Each
  114  entity must offer sufficient choice of providers in its network
  115  to ensure recipient access to care and the opportunity to select
  116  a provider with whom they are satisfied. The network shall
  117  include all public mental health hospitals. To ensure unimpaired
  118  access to behavioral health care services by Medicaid
  119  recipients, all contracts issued pursuant to this paragraph
  120  shall require 80 percent of the capitation paid to the managed
  121  care plan, including health maintenance organizations, to be
  122  expended for the provision of behavioral health care services.
  123  In the event the managed care plan expends less than 80 percent
  124  of the capitation paid pursuant to this paragraph for the
  125  provision of behavioral health care services, the difference
  126  shall be returned to the agency. The agency shall provide the
  127  managed care plan with a certification letter indicating the
  128  amount of capitation paid during each calendar year for the
  129  provision of behavioral health care services pursuant to this
  130  section. The agency may reimburse for substance abuse treatment
  131  services on a fee-for-service basis until the agency finds that
  132  adequate funds are available for capitated, prepaid
  133  arrangements.
  134         1. By January 1, 2001, the agency shall modify the
  135  contracts with the entities providing comprehensive inpatient
  136  and outpatient mental health care services to Medicaid
  137  recipients in Hillsborough, Highlands, Hardee, Manatee, and Polk
  138  Counties, to include substance abuse treatment services.
  139         2. By July 1, 2003, the agency and the Department of
  140  Children and Family Services shall execute a written agreement
  141  that requires collaboration and joint development of all policy,
  142  budgets, procurement documents, contracts, and monitoring plans
  143  that have an impact on the state and Medicaid community mental
  144  health and targeted case management programs.
  145         3. Except as provided in subparagraph 8., by July 1, 2006,
  146  the agency and the Department of Children and Family Services
  147  shall contract with managed care entities in each AHCA area
  148  except area 6 or arrange to provide comprehensive inpatient and
  149  outpatient mental health and substance abuse services through
  150  capitated prepaid arrangements to all Medicaid recipients who
  151  are eligible to participate in such plans under federal law and
  152  regulation. In AHCA areas where eligible individuals number less
  153  than 150,000, the agency shall contract with a single managed
  154  care plan to provide comprehensive behavioral health services to
  155  all recipients who are not enrolled in a Medicaid health
  156  maintenance organization or a Medicaid capitated managed care
  157  plan authorized under s. 409.91211. The agency may contract with
  158  more than one comprehensive behavioral health provider to
  159  provide care to recipients who are not enrolled in a Medicaid
  160  capitated managed care plan authorized under s. 409.91211 or a
  161  Medicaid health maintenance organization in AHCA areas where the
  162  eligible population exceeds 150,000. In an AHCA area where the
  163  Medicaid managed care pilot program is authorized pursuant to s.
  164  409.91211 in one or more counties, the agency may procure a
  165  contract with a single entity to serve the remaining counties as
  166  an AHCA area or the remaining counties may be included with an
  167  adjacent AHCA area and shall be subject to this paragraph.
  168  Contracts for comprehensive behavioral health providers awarded
  169  pursuant to this section shall be competitively procured. Both
  170  for-profit and not-for-profit corporations shall be eligible to
  171  compete. Managed care plans contracting with the agency under
  172  subsection (3) shall provide and receive payment for the same
  173  comprehensive behavioral health benefits as provided in AHCA
  174  rules, including handbooks incorporated by reference. In AHCA
  175  area 11, the agency shall contract with at least two
  176  comprehensive behavioral health care providers to provide
  177  behavioral health care to recipients in that area who are
  178  enrolled in, or assigned to, the MediPass program. One of the
  179  behavioral health care contracts shall be with the existing
  180  provider service network pilot project, as described in
  181  paragraph (d), for the purpose of demonstrating the cost
  182  effectiveness of the provision of quality mental health services
  183  through a public hospital-operated managed care model. Payment
  184  shall be at an agreed-upon capitated rate to ensure cost
  185  savings. Of the recipients in area 11 who are assigned to
  186  MediPass under the provisions of s. 409.9122(2)(k), a minimum of
  187  50,000 of those MediPass-enrolled recipients shall be assigned
  188  to the existing provider service network in area 11 for their
  189  behavioral care.
  190         4. By October 1, 2003, the agency and the department shall
  191  submit a plan to the Governor, the President of the Senate, and
  192  the Speaker of the House of Representatives which provides for
  193  the full implementation of capitated prepaid behavioral health
  194  care in all areas of the state.
  195         a. Implementation shall begin in 2003 in those AHCA areas
  196  of the state where the agency is able to establish sufficient
  197  capitation rates.
  198         b. If the agency determines that the proposed capitation
  199  rate in any area is insufficient to provide appropriate
  200  services, the agency may adjust the capitation rate to ensure
  201  that care will be available. The agency and the department may
  202  use existing general revenue to address any additional required
  203  match but may not over-obligate existing funds on an annualized
  204  basis.
  205         c. Subject to any limitations provided for in the General
  206  Appropriations Act, the agency, in compliance with appropriate
  207  federal authorization, shall develop policies and procedures
  208  that allow for certification of local and state funds.
  209         5. Children residing in a statewide inpatient psychiatric
  210  program, or in a Department of Juvenile Justice or a Department
  211  of Children and Family Services residential program approved as
  212  a Medicaid behavioral health overlay services provider shall not
  213  be included in a behavioral health care prepaid health plan or
  214  any other Medicaid managed care plan pursuant to this paragraph.
  215         6. In converting to a prepaid system of delivery, the
  216  agency shall in its procurement document require an entity
  217  providing only comprehensive behavioral health care services to
  218  prevent the displacement of indigent care patients by enrollees
  219  in the Medicaid prepaid health plan providing behavioral health
  220  care services from facilities receiving state funding to provide
  221  indigent behavioral health care, to facilities licensed under
  222  chapter 395 which do not receive state funding for indigent
  223  behavioral health care, or reimburse the unsubsidized facility
  224  for the cost of behavioral health care provided to the displaced
  225  indigent care patient.
  226         7. Traditional community mental health providers under
  227  contract with the Department of Children and Family Services
  228  pursuant to part IV of chapter 394, child welfare providers
  229  under contract with the Department of Children and Family
  230  Services in areas 1 and 6, and inpatient mental health providers
  231  licensed pursuant to chapter 395 must be offered an opportunity
  232  to accept or decline a contract to participate in any provider
  233  network for prepaid behavioral health services.
  234         8. All Medicaid-eligible children, except children in area
  235  1 and children in Highlands County, Hardee County, Polk County,
  236  or Manatee County of area 6, who are open for child welfare
  237  services in the HomeSafeNet system, shall receive their
  238  behavioral health care services through a specialty prepaid plan
  239  operated by community-based lead agencies either through a
  240  single agency or formal agreements among several agencies. The
  241  specialty prepaid plan must result in savings to the state
  242  comparable to savings achieved in other Medicaid managed care
  243  and prepaid programs. Such plan must provide mechanisms to
  244  maximize state and local revenues. The specialty prepaid plan
  245  shall be developed by the agency and the Department of Children
  246  and Family Services. The agency is authorized to seek any
  247  federal waivers to implement this initiative. Medicaid-eligible
  248  children whose cases are open for child welfare services in the
  249  HomeSafeNet system and who reside in AHCA area 10 are exempt
  250  from the specialty prepaid plan upon the development of a
  251  service delivery mechanism for children who reside in area 10 as
  252  specified in s. 409.91211(3)(dd).
  253         9.An entity providing comprehensive behavioral health care
  254  services and licensed under chapter 624, chapter 636, or chapter
  255  641 shall:
  256         a.Continue services authorized by the previous entity as
  257  medically necessary while prior authorization is being processed
  258  under a new plan;
  259         b.Pay, within 10 business days after receipt, electronic
  260  clean claims containing sufficient information for processing.
  261  For purposes of this paragraph, the term “clean claim” means a
  262  claim that does not have any defect or impropriety, including
  263  the lack of any required substantiating documentation or
  264  particular circumstance requiring special treatment that
  265  prevents timely payment from being made; and
  266         c.Develop and maintain an informal grievance system that
  267  addresses payment and contract problems with physicians licensed
  268  under chapter 458 or chapter 459, psychologists licensed under
  269  chapter 491, psychotherapists as defined in chapter 491, or a
  270  facility operating under chapter 393, chapter 394, or chapter
  271  397. The agency shall also establish a formal grievance system
  272  to address those issues that are not resolved through the
  273  informal grievance system.
  274         Section 2. This act shall take effect July 1, 2009.