Florida Senate - 2009 CONFERENCE COMMITTEE AMENDMENT Bill No. CS for SB 1782 Barcode 478068 LEGISLATIVE ACTION Senate . House . . . Floor: AD/CR . 05/08/2009 12:43 PM . ————————————————————————————————————————————————————————————————— ————————————————————————————————————————————————————————————————— The Conference Committee on CS for SB 1782 recommended the following: 1 Senate Conference Committee Amendment (with title 2 amendment) 3 4 Delete everything after the enacting clause 5 and insert: 6 Section 1. Section 443.1113, Florida Statutes, is created 7 to read: 8 443.1113 Unemployment Compensation Claims and Benefits 9 Information System.— 10 (1) To the extent that funds are appropriated for each 11 phase of the Unemployment Compensation Claims and Benefits 12 Information Systems by the Legislature, the Agency for Workforce 13 Innovation shall replace and enhance the functionality provided 14 in the following systems with an integrated Internet-based 15 system that is known as the “Unemployment Compensation Claims 16 and Benefits Information System:” 17 (a) Claims and benefit mainframe system. 18 (b) Florida unemployment Internet direct. 19 (c) Florida continued claim Internet directory. 20 (d) Call center interactive voice response system. 21 (e) Benefit overpayment screening system. 22 (f) Internet and Intranet appeals system. 23 (2) The Unemployment Compensation Claims and Benefits 24 System shall accomplish the following main business objectives: 25 (a) Wherever cost-effective and operationally feasible, 26 eliminate or automate existing paper processes and enhance any 27 existing automated workflows in order to expedite customer 28 transactions and eliminate redundancy. 29 (b) Enable on-line, self-service access to claimant and 30 employer information and federal and state reporting. 31 (c) Integrate benefit payment control with the adjudication 32 program and collection system in order to improve the detection 33 of fraud. 34 (d) Comply with all requirements established in federal and 35 state law for unemployment compensation. 36 (e) Integrate with the Department of Revenue’s statewide 37 unified tax system that collects unemployment compensation 38 taxes. 39 (3) The scope of the Unemployment Compensation Claims and 40 Benefits Information System does not include any of the 41 following functionalities: 42 (a) Collection of unemployment compensation taxes. 43 (b) General ledger, financial management, or budgeting 44 capabilities. 45 (c) Human resource planning or management capabilities. 46 (4) The project to implement the Unemployment Compensation 47 Claims and Benefits Information System shall be comprised of the 48 following phases and corresponding implementation timeframes: 49 (a) No later than the end of fiscal year 2009-2010 50 completion of the business re-engineering analysis and 51 documentation of both the detailed system requirements and the 52 overall system architecture. 53 (b) The new Unemployment Claims and Benefits Internet 54 portal that replaces the Florida Unemployment Internet Direct 55 and the Florida Continued Claims Internet Directory systems and 56 shall be deployed to full production operational status no later 57 than the end of fiscal year 2010-2011. 58 (c) The new Call Center Interactive Voice Response System 59 and the Benefit Overpayment Screening System shall be deployed 60 to full production operational status no later than the end of 61 fiscal year 2011-2012. 62 (d) The new Internet and Intranet Appeals System and the 63 Claims and Benefits Mainframe System shall be deployed to full 64 operational status no later than the end of fiscal year 2012 65 2013. 66 (5) The Agency for Workforce Innovation shall implement the 67 following project governance structure until such time as the 68 project is completed, suspended, or terminated: 69 (a) The project sponsor for the Unemployment Compensation 70 Claims and Benefits Information System project is the executive 71 director of the Agency for Workforce Innovation. 72 (b) The project shall be governed by an executive steering 73 committee composed of the following voting members or their 74 designees: 75 1. The executive director of the Agency for Workforce 76 Innovation. 77 2. The executive director of the Department of Revenue. 78 3. The director of the Office of Unemployment Compensation 79 within the Agency for Workforce Innovation. 80 4. The program director of the General Tax Administration 81 Program Office within the Department of Revenue. 82 5. The chief information officer of the Agency for 83 Workforce Innovation. 84 (c) The executive steering committee has the overall 85 responsibility for ensuring that the project meets its primary 86 objectives and is specifically responsible for: 87 1. Providing management direction and support to the 88 project management team. 89 2. Assessing the project’s alignment with the strategic 90 goals of the Agency for Workforce Innovation for administering 91 the unemployment compensation program. 92 3. Reviewing and approving or disapproving any changes to 93 the project’s scope, schedule, and costs. 94 4. Reviewing, approving or disapproving, and determining 95 whether to proceed with any major project deliverables. 96 5. Recommending suspension or termination of the project to 97 the Governor, the President of the Senate, and the Speaker of 98 the House of Representatives if it determines that the primary 99 objectives cannot be achieved. 100 (d) The project management team shall work under the 101 direction of the executive steering committee and shall be 102 minimally comprised of senior managers and stakeholders from the 103 Agency for Workforce Innovation and the Department of Revenue. 104 The project management team is responsible for: 105 1. Providing daily planning, management, and oversight of 106 the project. 107 2. Submitting an operational work plan and providing 108 quarterly updates to that plan to the executive steering 109 committee. The plan must specify project milestones, 110 deliverables, and expenditures. 111 3. Submitting written monthly project status reports to the 112 executive steering committee which include: 113 a. Planned versus actual project costs; 114 b. An assessment of the status of major milestones and 115 deliverables; 116 c. Identification of any issues requiring resolution, the 117 proposed resolution for these issues, and information regarding 118 the status of the resolution; 119 d. Identification of risks that must be managed; and 120 e. Identification of and recommendations regarding 121 necessary changes in the project’s scope, schedule, or costs. 122 All recommendations must be reviewed by project stakeholders 123 before submission to the executive steering committee in order 124 to ensure that the recommendations meet required acceptance 125 criteria. 126 Section 2. This act shall take effect July 1, 2009. 127 128 ================= T I T L E A M E N D M E N T ================ 129 And the title is amended as follows: 130 Delete everything before the enacting clause 131 and insert: 132 A bill to be entitled 133 An act relating to the Unemployment Compensation 134 Claims and Benefits Information System; creating s. 135 443.1113, F.S.; directing the Agency for Workforce 136 Innovation to replace and enhance the functionality of 137 specified systems if funding is available; requiring 138 accomplishment of specified objectives; excluding 139 specific system functionality; establishing project 140 phases and timeframes; specifying the project sponsor 141 and governance structure; providing an effective date.