Amendment
Bill No. CS/SB 1782

Amendment No. 488673

CHAMBER ACTION
Senate		House
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1	Representative Glorioso offered the following:
2
3	Amendment (with title amendment)
4	Remove everything after the enacting clause and insert:
5	Section 1.  Section 443.1113, Florida Statutes, is created
6	to read:
7	443.1113  Unemployment Compensation Claims and Benefits
8	Information System Project.--
9	(1)  To the extent funding is available and the budget
10	authority is appropriated by the Legislature, the Agency for
11	Workforce Innovation shall replace and enhance the functionality
12	provided in the following systems with an integrated Internet-
13	based system that shall be known as the "Unemployment
14	Compensation Claims and Benefits Information System Project":
15	(a)  Claims and benefit mainframe system.
16	(b)  Florida unemployment Internet direct.
17	(c)  Florida continued claim Internet directory.
18	(d)  Call center interactive voice response system.
19	(e)  Benefit overpayment screening system.
20	(f)  Internet and intranet appeals system.
21	(2)  The Unemployment Compensation Claims and Benefits
22	Information System Project shall accomplish the following main
23	objectives:
24	(a)  Wherever cost-effective and operationally feasible,
25	eliminate or automate existing paper processes and enhance any
26	existing automated workflows to expedite customer transactions
27	and eliminate redundancy.
28	(b)  Enable online, self-service access to claimant and
29	employer information and federal and state reporting.
30	(c)  Integrate benefit payment control with the
31	adjudication program and collection system to improve fraud
32	detection.
33	(d)  Comply with all requirements established in federal
34	and state law for unemployment compensation.
35	(e)  Integrate with the Department of Revenue's statewide
36	unified tax system that collects the unemployment compensation
37	taxes.
38	(3)  The scope of the Unemployment Compensation Claims and
39	Benefits Information System Project shall not include any of the
40	following:
41	(a)  Collection of unemployment compensation taxes.
42	(b)  General ledger, financial management, or budgeting
43	capabilities.
44	(c)  Human resource planning or management capabilities.
45	(4)  The Unemployment Compensation Claims and Benefits
46	Information System project shall:
47	(a)  Complete the business reengineering and documentation
48	of detailed system requirements and overall system architecture
49	by the end of fiscal year 2009-2010.
50	(b)  Complete the implementation of the basic Internet
51	portal into production operation and replacement of the Florida
52	Unemployment Internet Direct by the end of fiscal year 2010-
53	2011.
54	(c)  Complete the implementation of the call center
55	improvements into production operation and replacement of the
56	benefit overpayment screening system by the end of fiscal year
57	2011-2012.
58	(d)  Complete the implementation of the Internet and
59	intranet appeals system and required system enhancements needed
60	to meet main business objectives into production operation by
61	the end of fiscal year 2012-2013.
62	(5)  The Agency for Workforce Innovation shall implement
63	the following project governance structure until the project has
64	been completed, suspended, or terminated:
65	(a)  The executive director for the Unemployment
66	Compensation Claims and Benefits Information System Project is
67	the director of the Agency for Workforce Innovation.
68	(b)  The project shall be governed by an executive steering
69	committee comprised of the following voting members:
70	1.  The director of the Agency for Workforce Innovation.
71	2.  The executive director of the Department of Revenue.
72	3.  The director of the Office of Unemployment Compensation
73	Services of the Agency for Workforce Innovation.
74	4.  The director of the General Tax Administration Program
75	of the Department of Revenue.
76	5.  The chief information officer of the Agency for
77	Workforce Innovation.
78	(c)  The executive steering committee shall have the
79	overall responsibility for ensuring that the project meets its
80	main business objectives and is specifically responsible for:
81	1.  Providing management direction and support to the
82	project management team.
83	2.  Assessing the project's alignment with the strategic
84	goals of the Agency for Workforce Innovation for the
85	administration of the unemployment compensation program.
86	3.  Reviewing and approving or disapproving any changes to
87	the scope, schedule, and costs of the program.
88	4.  Reviewing and approving or disapproving any major
89	project deliverables and making necessary decisions.
90	5.  If the main business objectives cannot be achieved,
91	recommending the suspension or termination of the project to the
92	Governor, the President of the Senate, and the Speaker of the
93	House of Representatives.
94	(d)  The project management team shall work under the
95	direction of the executive steering committee and shall be
96	minimally comprised of senior managers and stakeholders from the
97	Agency for Workforce Innovation and the Department of Revenue,
98	as selected by the director of the Agency for Workforce
99	Innovation and the executive director of the Department of
100	Revenue. The project management team shall:
101	1.  Provide daily planning, management, and oversight of
102	the project.
103	2.  Submit and update quarterly to the executive steering
104	committee an operational work plan that specifies planned
105	project milestones, deliverables, and expenditures.
106	3.  Submit written monthly project status reports to the
107	executive steering committee describing the progress made on the
108	project against the operational work plan. The reports shall
109	include:
110	a.  Planned versus actual project costs.
111	b.  Assessment of the major milestones and deliverables
112	that have been completed and milestones and deliverables that
113	still need to be completed.
114	c.  Identification of any issues requiring resolution, the
115	proposed resolution for these issues, and any information on the
116	status of the resolutions.
117	d.  Identification of any major risks that need to be
118	managed.
119	e.  Identification of any changes to the project's scope,
120	schedule, or costs that must be submitted to the executive
121	steering committee for approval or disapproval.
122	f.  Assurance that major deliverables recommended to the
123	executive steering committee for approval have been completely
124	reviewed by project stakeholders and meet required acceptance
125	criteria.
126	Section 2.  This act shall take effect July 1, 2009.
127
128	-----------------------------------------------------
129	T I T L E  A M E N D M E N T
130	Remove the entire title and insert:
131	A bill to be entitled
132	An act relating to the Unemployment Compensation Claims
133	and Benefits Information System Project; creating s.
134	443.1113, F.S.; creating the Unemployment Compensation
135	Claims and Benefits Information System Project; requiring
136	the Agency for Workforce Innovation to replace and enhance
137	the functionality provided in specified systems with an
138	integrated Internet-based system; providing project
139	business objectives; excluding certain functionality from
140	the scope of the project; providing phases and timeframes
141	for the project; requiring the agency to implement a
142	specified project governance structure for a certain
143	duration; providing membership and responsibilities of the
144	executive steering committee and a project management
145	team; providing an effective date.

CODING: Words stricken are deletions; words underlined are additions.