Florida Senate - 2009 SB 2692 By Senator Wise 5-01618A-09 20092692__ 1 A bill to be entitled 2 An act relating to deaf and hard-of-hearing services; 3 providing definitions; providing legislative findings 4 and intent; creating the Division of Deaf and Hard-of 5 Hearing Services within the Department of Education; 6 providing an organizational structure for the 7 division; providing duties and responsibilities for 8 the division; requiring that the division submit a 9 biennial status report to the Governor and the 10 Legislature; requiring that the report contain certain 11 information; authorizing the division to apply for, 12 receive, and expend moneys from grants and gifts; 13 creating certain service programs within the division; 14 providing the duties and responsibilities of such 15 programs; creating the Commission for the Deaf and 16 Hard of Hearing within the division; providing for 17 membership; requiring that the Governor appoint 18 members; providing terms; requiring that the 19 Department of Education provide administrative support 20 to the commission; providing that board members serve 21 without compensation but receive reimbursement for per 22 diem and travel expenses; requiring that the 23 commission advise the division and advocate on behalf 24 of persons who are deaf or hard of hearing; providing 25 that members of the commission be removed for cause; 26 requiring that the commission meet quarterly; 27 requiring that the commission create bylaws; 28 prohibiting an employee of the division from serving 29 as a member of the commission; requiring the 30 commission to appoint an executive director; requiring 31 the Governor to appoint an interim executive director; 32 amending s. 20.15, F.S.; establishing the Division of 33 Deaf and Hard-of-Hearing Services within the 34 Department of Education; repealing s. 413.271, F.S.; 35 relating to the Florida Coordinating Council for the 36 Deaf and Hard of Hearing; providing an effective date. 37 38 WHEREAS, three million of the estimated 18.6 million 39 persons living in this state have been diagnosed as having a 40 hearing impairment, and 41 WHEREAS, the lack of effective services and communication 42 accommodations has resulted in a national unemployment rate in 43 the workforce of more than 40 percent for deaf or hard-of 44 hearing adults, and 45 WHEREAS, there is an underemployment rate of an additional 46 40 percent and an unemployment rate of 80 percent for persons 47 who are deaf-blind, and 48 WHEREAS, persons who are deaf or hard of hearing make up 49 approximately 16 percent of the residents in Florida, and 50 WHEREAS, the ability to communicate with others easily, in 51 all places and situations, is a recognized part of typical child 52 development, the attainment of educational goals, relationships 53 with friends and family, accessing medical care and other 54 services, and work settings, and 55 WHEREAS, this society in the information age is founded on 56 the ability to access information and communicate freely face 57 to-face or through technology, and 58 WHEREAS, persons without a disability have easy access to 59 communication technology through telephones, e-mail, text 60 messaging, television, radio, and a wide variety of other 61 technologies that are used in their daily lives, and 62 WHEREAS, all Florida residents should have an equal 63 opportunity to communicate via the various available 64 technologies or other strategies in order to fully participate 65 and productively function in society, and 66 WHEREAS, the lack of effective communication accommodations 67 for persons who are deaf or hard of hearing will result in 68 educational underachievement, underemployment, social isolation, 69 substandard health care, and poor access to public services, 70 which can lead to further isolation and related health 71 consequences, and 72 WHEREAS, the educational, social, and health effects that 73 are caused by the ineffective access to communication due to 74 hearing loss need not occur if appropriate access to early 75 language development and accessibility accommodations, supports, 76 and services are made available, and 77 WHEREAS, appropriate educational practices can lead to the 78 development of employable and productive adults if individuals 79 are provided with accessibility accommodations, and 80 WHEREAS, there is evidence in this state that the 81 unemployment rate for persons who are deaf or hard of hearing 82 may be considerably higher than the national average, NOW, 83 THEREFORE, 84 85 Be It Enacted by the Legislature of the State of Florida: 86 87 Section 1. Division of Deaf and Hard-of-Hearing Services.— 88 (1) DEFINITIONS.—As used in this section, the term: 89 (a) “Activities of daily living” means activities required 90 on a frequent basis which permit an individual to secure or 91 maintain independence, including, but not limited to, personal 92 home care; transportation; communication; attending school; 93 employment; handling personal, legal, financial, and medical 94 services; formally requesting accommodations; and determining 95 effective communication for the individual. 96 (b) “American Sign Language” or “ASL” means a complete, 97 complex language that has its own unique syntax and grammar not 98 based on English and that employs signs made with the hands, 99 facial expressions, and other parts of the body to communicate 100 both concrete and abstract ideas. ASL is used primarily by 101 people in North America who are deaf and is the dominant sign 102 language of the deaf in the United States. 103 (c) “Assistive listening device” means any type of device 104 or technology that can help a person who has hearing loss 105 function better in his or her day-to-day communication 106 individually and in groups. 107 (d) “Communication Access Real Time Translation” or “CART” 108 means a technique in which a trained CART provider quickly types 109 communications occurring in real-time shorthand. A computer 110 translates the shorthand into words or captions that can be read 111 by the deaf or hard-of-hearing person. 112 (e) “Culturally deaf” means an individual who is born deaf 113 or hard of hearing or became deafened early in life, identifies 114 himself or herself as a member of the deaf community, and relies 115 primarily on sign language to communicate. 116 (f) “Deaf” means a nonfunctional sense of hearing for the 117 purpose of communication. A deaf person has a hearing impairment 118 of such severity that he or she must depend on visual methods to 119 communicate. 120 (g) “Department” means the Department of Education. 121 (h) “Disability” means a physical or mental impairment that 122 severally limits the performance of one or more activities of 123 daily living. 124 (i) “Division” means the Division of Deaf and Hard-of 125 Hearing Services within the Department of Education. 126 (j) “Hard of hearing” means a hearing loss that results in 127 the dependence on residual hearing that may be sufficient to 128 process linguistic information through audition with or without 129 hearing technology under favorable listening conditions. Persons 130 who are hard of hearing may also depend on visual methods and 131 assistive listening devices to communicate. Those persons do not 132 typically use American Sign Language. 133 (k) “Deaf-blind” means that the senses of hearing and sight 134 are limited for the purpose of communication. Deaf-blind persons 135 do not typically have total deafness or total blindness; 136 however, their functionality is significantly affected due to an 137 impairment of both hearing and vision. Those persons may depend 138 on tactile methods of communication or the use of assistive 139 technology. 140 (l) “Deaf and hard of hearing” means a condition in which a 141 person has hearing loss and is culturally deaf or oral deaf or 142 hard of hearing or late-deafened or deaf-blind. 143 (m) “Deaf and hard-of-hearing service” means any service, 144 provided directly or indirectly through public or private 145 agencies, which the division finds necessary to enable a person 146 who is deaf or hard of hearing to fully engage in society and is 147 provided by or paid for by the division. 148 (n) “Late-deafened” means deafness that occurred any time 149 after the development of speech and language, often after the 150 age of adolescence. A late-deafened adult has identified with 151 hearing society through schooling and social connections and he 152 or she is unable to understand speech without hearing technology 153 or visual aids, including, but not limited to, speech reading, 154 sign language, or CART. 155 (o) “Oral deaf” means a condition in which a deaf person's 156 preferred mode of communication is verbal and auditory. An oral 157 deaf person who can both sign and speak may be considered deaf 158 if he or she is accepted as such by other deaf persons and uses 159 sign language within the deaf community. 160 (p) “Program” means an agency, organization, or 161 institution, or a unit of an agency, organization, or 162 institution, which directly provides or facilitates the 163 provision of deaf and hard-of-hearing services as its primary 164 major function. 165 (q) “Rehabilitation” means the events and processes that 166 occur after hearing loss which assist in stabilizing the 167 progression of such loss and maximizing the hearing function if 168 possible. 169 (r) “Supported employment” means competitive work in 170 integrated working settings for persons who have severe hearing 171 loss and for whom competitive employment has not traditionally 172 occurred or has been interrupted or is intermittent as a result 173 of severe hearing loss. Persons who have severe hearing loss and 174 require supported employment may need intensive supported 175 employment services or extended services in order to perform 176 such work. 177 (s) “Supported employment services” means ongoing support 178 services, accommodations, and other appropriate services needed 179 to support and maintain a person who has a severe hearing loss 180 in supported employment. 181 (2) LEGISLATIVE FINDINGS AND INTENT.— 182 (a) The Legislature finds that the policy of the state with 183 regard to persons who are deaf or hard of hearing needs to focus 184 on encouraging and assisting these persons to achieve maximum 185 personal independence through useful, productive, and gainful 186 employment. The Legislature further finds that in order to 187 enhance the dignity and capacity for self-support for persons 188 who are deaf or hard of hearing, the state must create a system 189 of service agencies to provide the necessary support, training, 190 and education to serve these persons in the same manner that 191 persons who have other disabilities are served under state 192 programs. 193 (b) The Legislature finds that a coordinated program is 194 needed to offer services for persons who are deaf or hard of 195 hearing throughout the state. The Legislature further finds that 196 this program must be designed to maximize employment 197 opportunities for these persons and increase their independence 198 and self-sufficiency in employment, education, communication, 199 socialization, and daily living. 200 (c) It is the intent of the Legislature that all programs, 201 projects, and activities for persons who are deaf or hard of 202 hearing be carried out in a manner that is consistent with the 203 following principles: 204 1. Respect for individual dignity, personal responsibility, 205 self-determination to live independently, and the pursuit of 206 meaningful and gainful careers based on informed choices; 207 2. Support for the involvement of an individual’s parent or 208 representative if the individual is a minor or if the individual 209 requests, desires, or needs such support, including an advocate; 210 3. Respect for the individual’s privacy and equal access to 211 services, including provisions for the individual’s preferred 212 communication method or other accommodations; and 213 4. Integration and full participation of individuals who 214 are deaf and hard of hearing in all aspects of our society on 215 equal terms with others. 216 (3) DIVISION OF DEAF AND HARD-OF-HEARING SERVICES.— 217 (a) Purpose.—The Division of Deaf and Hard-of-Hearing 218 Services is created within the Department of Education. The 219 purpose of the division is to address the developmental, social, 220 linguistic, educational, employment, communications access, and 221 technology services, including issues involving human and civil 222 rights, housing, public policies, rules, legislation, and 223 quality of life, for all persons who are deaf and hard of 224 hearing. The internal organizational structure of the division 225 shall be designed for the purpose of ensuring the greatest 226 possible efficiency and effectiveness for providing services to 227 persons who are deaf or hard of hearing, consistent with chapter 228 20, Florida Statutes. 229 (b) Duties and responsibilities.—The division shall promote 230 the general welfare of persons who are deaf or hard of hearing 231 in the state. The division shall: 232 1. Provide direct services to persons who are deaf or hard 233 of hearing, from birth to death, throughout the state and serve 234 as a central entry point for these persons who are in need of 235 services and supports. 236 2. Eliminate the unemployment and underemployment of 237 persons who are deaf or hard of hearing. 238 3. Increase public awareness of the needs and issues 239 affecting persons who are deaf or hard of hearing. 240 4. Comply with federal, state, and local laws and policies 241 that protect and serve persons who are deaf or hard of hearing. 242 5. Adopt public policies, rules, and programs that remove 243 the communication barriers experienced by persons who are deaf 244 or hard of hearing by providing effective and appropriate 245 auxiliary aids in public places and related services. 246 6. Coordinate with state and local agencies to ensure that 247 persons who are deaf or hard of hearing have preferred access to 248 safety and emergency services, including equal and effective 249 methods of communication accommodation. 250 7. Develop a referral service for persons who are deaf or 251 hard of hearing by serving as a clearinghouse for the needs, 252 issues, and resources available for these individuals. 253 8. Employ staff who are deaf or hard of hearing or who are 254 qualified to work with persons who are deaf or hard of hearing. 255 9. Coordinate with the department, the Florida School for 256 the Deaf and the Blind, local school districts, virtual schools, 257 charter schools, a child's home school, and private schools to 258 develop and deliver programs and services for families who have 259 children who are deaf or hard of hearing and support the school 260 personnel who are serving the students in order to increase the 261 educational outcomes for students who are deaf or hard of 262 hearing. 263 10. Create a plan to provide human and social services for 264 persons who are deaf or hard of hearing throughout the state 265 through a network of contracted, nonprofit, and regional service 266 centers. 267 11. Adopt effective communication and accessibility 268 standards and monitor these standards in the following areas: 269 a. Emergency response and recovery for effective 270 communication access before, during, and immediately following 271 emergencies; 272 b. Transportation, including cruise and ferry terminals, 273 airline terminals, bus depots, train stations, and highway 274 communication systems; 275 c. Classroom acoustics, appropriate hearing technology, and 276 communication-access services for persons who are deaf or hard 277 of hearing; 278 d. Employment, including gainful and competitive settings; 279 e. Communication accessibility in the legal, judicial, and 280 penal systems; 281 f. Communication accessibility in the medical system and 282 with respect to medical services; 283 g. Law enforcement communication techniques and 284 accommodations for individuals and groups; 285 h. Appropriate safety and access equipment in hotels; 286 i. Accommodations implemented by public service and state 287 agencies; 288 j. Appropriate safety and access equipment in public 289 housing; 290 k. Equal access to audio information on the Internet; 291 l. Methods of removing communication barriers for the 292 delivery of and access to services for people who are deaf or 293 hard of hearing; 294 m. Identification of a state entity that improves the 295 coordination of communication access in all publicly funded 296 services; and 297 m. Early intervention and the creation of a mandatory 298 reporting system that requires hospitals, schools, health 299 screening programs, audiologists, pediatricians, and other 300 entities to determine the presence of a hearing loss and to 301 report to the division for the compilation and monitoring of the 302 effectiveness of the programs provided. 303 12. Advise the Governor, the President of the Senate, the 304 Speaker of the House of Representatives, and the heads of all 305 state agencies on the laws, policies, and rules affecting 306 persons who are deaf or hard of hearing. 307 13. Make recommendations for the development of acoustical 308 technology for persons who are deaf or hard of hearing and 309 create a plan for implementing specific standards that are not 310 limited to schools, general assembly areas, and public spaces. 311 14. Make recommendations to the Legislature regarding 312 changes to state law, administrative rules, policies, or 313 procedures of the state which are needed to improve the 314 statewide screening program and early intervention services for 315 newborns who have hearing loss. 316 15. Monitor the coordination of the statewide communication 317 accommodations services for use by any state agency, entity, or 318 individual and the acquisition and implementation of contracts 319 with the appropriate agency, entity, or individual to provide 320 the services. 321 16. Adopt standards for an entity to be deemed a deaf and 322 hard-of-hearing service center for contractual purposes. 323 (c) Status report.—The division shall submit a biennial 324 report to the Governor, the President of the Senate, and the 325 Speaker of the House of Representatives which contains its 326 accomplishments, activities, any new data, issues, or trends 327 affecting persons who are deaf or hard of hearing, and the needs 328 of these individuals across the state. The report must include 329 recommendations regarding necessary changes to statutes, 330 administrative rules, policies, or procedures of the state in 331 reference to all duties outlined in this section. 332 (d) Public hearings.—The division shall hold at least two 333 public hearings each year during which the division will take 334 public testimony and comments on the quality of state services 335 and programs affecting persons who are deaf or hard of hearing, 336 the functions and operations of the division, and any other 337 issues that affect persons who are deaf or hard of hearing. A 338 summary of the public hearings shall be submitted to the 339 Governor, the President of the Senate, and the Speaker of the 340 House of Representatives. 341 (e) Funding.—The Legislature shall determine a source of 342 funding in order to provide adequate staff for the division and 343 properly administer the duties specified in paragraph (b). The 344 division may apply for, receive, and expend, in its own name, 345 grants and gifts of money consistent with the duties and 346 responsibilities provided in this subsection. The division also 347 may broaden the participation and funding potential by employing 348 fiscal options, including, but not limited to, the creation of a 349 direct-support organization. 350 (f) Rulemaking.—The division may adopt rules to administer 351 this section. 352 (4) SERVICE PROGRAMS.—The division shall administer the 353 following programs: 354 (a) Civil Rights and Advocacy Services Program.—The Civil 355 Rights and Advocacy Services Program shall: 356 1. Provide educational materials and publications to 357 promote public awareness of the lack of accessibility standards 358 to accommodate persons who are deaf, hard of hearing, late 359 deafened, and deaf-blind. 360 2. Provide educational opportunities and materials to 361 educate and inform deaf, hard of hearing, late-deafened, and 362 deaf-blind individuals and their family members of their rights 363 for reasonable accessibility accommodations and the procedures 364 to file a complaint if a lack of accommodation occurs. These 365 complaints may be filed with the division. In addition, the 366 division shall disseminate educational materials to consumers 367 with the objective of empowering them to acknowledge their own 368 need for accommodations, take advantage of services and supports 369 that exist, and file complaints, if needed, to improve 370 accessibility for themselves and other persons who are deaf, 371 hard of hearing, late-deafened, or deaf-blind. 372 3. Coordinate with the Public Service Commission to 373 publicize and maintain a list of state, county, and local 374 agencies and private businesses that provide TTY numbers. 375 (b) Education and Training Services Program.— 376 1. The Education and Training Services Program shall 377 promote and facilitate training opportunities at the state and 378 local level to improve the competency of personnel necessary for 379 appropriate accessibility services for persons who are deaf, 380 hard of hearing, late-deafened, or deaf-blind, including, but 381 not limited to: 382 a. Interpreters; 383 b. Support service providers for the deaf-blind; 384 c. Teachers of American Sign Language as a foreign language 385 and teachers of deaf and hard-of-hearing students; 386 d. Communication Access Real Time Translation (CART) 387 providers; and 388 e. Agencies that provide early intervention services to 389 deaf and hard-of-hearing children and their families. 390 2. The program shall establish incentives at the state or 391 local level to develop opportunities to train quality personnel 392 necessary for providing appropriate early intervention, 393 educational, mental health, and vocational services and supports 394 for persons who are deaf, hard of hearing, late-deafened, or 395 deaf-blind. These incentives may include: 396 a. Providing grants to one or more universities to develop 397 online coursework, as well as face-to-face training for persons 398 providing services, including, but not limited to, early 399 intervention, educational, mental health, and vocational 400 rehabilitation services; 401 b. Providing tuition waivers directed toward underserved 402 areas in order to assist in recruiting and retaining quality 403 personnel; 404 c. Providing stipends to personnel for travel to training 405 sites; and 406 d. Providing consultation fees to highly skilled 407 professionals who provide mentoring at a local level to support 408 informal continuing education opportunities available to 409 personnel serving children or adults who are deaf, hard of 410 hearing, late-deafened, or deaf-blind. 411 3. Collaborate and coordinate with the comprehensive system 412 of personnel development to produce, support, and deliver 413 quality training to persons who provide services to children 414 ages birth to 22 years of age who are deaf, hard of hearing, 415 late-deafened, or deaf-blind. 416 4. Establish incentives to increase opportunities to train 417 interpreters, support service providers, Communication Access 418 Real Time Translation (CART) providers, and real-time caption 419 providers. These incentives may include: 420 a. Awarding grants to community colleges to establish 421 training programs for interpreters and for support service 422 providers for the deaf-blind; 423 b. Awarding grants to community colleges and public 424 vocational schools to establish Communication Access Real Time 425 Translation (CART) training programs; and 426 c. Providing tuition waivers, especially to enhance 427 recruitment and retention of quality interpreters, support 428 services providers, or Communication Access Real Time 429 Translation (CART) providers. 430 (c) Vocational Support Services Program.— 431 1. The Vocational Support Services Program shall promote 432 and facilitate training opportunities in local areas to improve 433 the competency of personnel as necessary to provide appropriate 434 vocational services for persons who are deaf, hard of hearing, 435 late-deafened, or deaf-blind, including, but not limited to: 436 a. Independent living skills training; 437 b. Job-seeking skills training; 438 c. Resume-building training; 439 d. Interviewing skills training; 440 e. Personal finance training; 441 f. Job-retention and follow-along services; and 442 g. Supported employment services that are based upon a 443 determination of the needs of the eligible individual as 444 specified in the person's individualized written rehabilitation 445 program. The services shall be provided singly or in 446 combination, and organized and made available in such a way as 447 to assist eligible individuals in entering or maintaining 448 integrated, competitive employment. The services shall be 449 provided for a period not to extend 18 months, but may be 450 extended under special circumstances with the consent of the 451 individual in order to achieve the objectives of the 452 rehabilitation plan. 453 2. The division shall coordinate with the local divisions 454 of vocational rehabilitation in order to ensure that consumers 455 who are deaf or hard of hearing have the applicable 456 communication supports and accommodations, including, but not 457 limited to, hearing aids, auxiliary aids, hearing service 458 animals, and other independent living technology necessary to be 459 successful in the workplace and community. 460 (d) Communication Access Services Program.—The 461 Communication Access Services Program of the division shall 462 promote and facilitate training opportunities at the state and 463 local level to improve the competency of personnel necessary for 464 providing appropriate accessibility services to persons who are 465 deaf, hard of hearing, late-deafened, or deaf-blind, including, 466 but not limited to, interpreters, support service providers for 467 the deaf-blind, teachers of ASL as a foreign language, and 468 Communication Access Real Time Translation (CART) providers. The 469 program shall also: 470 1. Create and implement a registry of certified sign 471 language interpreters and qualified communication access real 472 time translation providers, which shall be maintained by the 473 division for deaf, hard of hearing, late-deafened, and deaf 474 blind issues. 475 2. Set specific emergency response and recovery standards 476 for effective communication access before, during, and 477 immediately following emergencies, such as hurricanes and other 478 natural disasters, including, but not limited to, American Sign 479 Language, Communication Access Real Time Translation, and 480 descriptive video services. 481 3. Use the database from the regional service centers for 482 the deaf and hard of hearing of all qualified interpreters, 483 support service providers, Communication Access Real Time 484 Translation (CART) services, and real-time captioning providers 485 to recommend, arrange for, or broker services for consumers in 486 the region as requested. 487 4. Use the list of contacts of the regional service centers 488 for the deaf and hard of hearing for accessibility services in 489 counties, local agencies, and private businesses that provide 490 TTY numbers or video relay numbers in order to recommend or 491 support consumer access to these services. 492 5. Guide referrals to specially trained providers or 493 appropriate support services based on consumer choice as much as 494 possible. Support services shall include sign language 495 interpreters, CART providers, special service providers, 496 captioned videotapes, telecommunication devices for the deaf, 497 tale-mental health capability, and closed-captioning. 498 6. Promote the creation of a tax rebate or other incentives 499 for businesses that establish and advertise a TTY number or a 500 videophone number in order to create equal access similar to 501 telephone books for the public. 502 7. Participate in statewide efforts with the Department of 503 Health, the Florida Alliance for Assistive Services and 504 Technology, the Division of Vocational Rehabilitation, the 505 Florida Endowment Foundation for Vocational Rehabilitation, and 506 other appropriate state agencies, in collaboration with 507 pertinent professional associations and service organizations, 508 to develop a means by which individuals who are deaf, hard of 509 hearing, late-deafened, or deaf-blind may obtain appropriate 510 hearing technology at a reasonable cost. 511 8. Work with local service organizations or audiologists to 512 develop a hearing aid bank that would serve the economically 513 disadvantaged and be accessed while individuals are identifying 514 means of purchasing personal hearing aids or other hearing 515 technology. 516 9. Act as an advocate along with the Division of Vocational 517 Rehabilitation within the department, private insurance 518 companies, and other possible payers to provide hearing 519 technology to eligible consumers. 520 (e) Children and Family Services Program.— 521 1. The division shall promote or facilitate training 522 opportunities at the state and local level to improve the 523 competency of personnel necessary to provide appropriate 524 services to families that have members who are deaf, hard of 525 hearing, late-deafened, or deaf-blind, including, but not 526 limited to: 527 a. Providing instruction in American Sign Language and 528 other visual communication methods, including, but not limited 529 to, instruction in manual communication systems, such as cued 530 speech and Signing Exact English. 531 b. Referring families for pediatric audiology and 532 amplification fitting services. 533 c. Being the point of first contact for families following 534 diagnosis of hearing loss until age 3 to provide emotional 535 support through counseling, outreach, and parent education and 536 unbiased communication information for families to make informed 537 choices. 538 d. Providing ongoing early intervention services for the 539 family and child as best meets the child’s communication needs 540 as evidenced through biannual and ongoing monitoring of 541 communication-development data. 542 e. Creating the Deaf and Hard-of-Hearing Babies Program 543 within the division to provide community-based early 544 intervention education to children from birth through 5 years of 545 age who are deaf or hard of hearing, and to their parents, 546 families, and caregivers, through community-based provider 547 organizations. The division shall enlist parents, audiologists, 548 hospitals, pediatricians, schools, Infant and Toddlers Early 549 Intervention Programs, and therapists to help identify and 550 enroll deaf and hard-of-hearing children, as well as their 551 parents, families, and caregivers, in these educational 552 programs. 553 (I) The Deaf and Hard-of-Hearing Babies Program shall 554 promote early development, with a special emphasis on early 555 language acquisition and development to minimize developmental 556 delays. The education shall lay the groundwork for future 557 learning by helping a child progress through normal 558 developmental stages. It shall give children accessible 559 opportunities to acquire language as the same time as their 560 hearing peers, including, but not limited to, full exposure to 561 American Sign Language, auditory therapy, speech therapy, use of 562 hearing technologies, including, but not limited to, hearing 563 aids and cochlear implants. The program shall seek to ensure 564 that deaf and hard-of-hearing children enter school as ready to 565 learn as their hearing classmates. The program shall seek to 566 link these children, and their parents, families, and 567 caregivers, to other available services, support systems, 568 training, education, and employment programs that could assist 569 these families in the future. This linkage may include referrals 570 to the school districts and the Early Steps Program for 571 assessments to identify any additional services needed which are 572 not provided by the Deaf and Hard-of-Hearing Babies Program. 573 (II) The division shall establish outcomes for the Deaf and 574 Hard-of-Hearing Babies Program which shall include, but are not 575 limited to, outcomes relating to the children's age-appropriate 576 developmental stages, pre-literacy and literacy skill, age 577 appropriate language skills, knowledge of assistive technology, 578 proficiency at daily living, ability to participate in preschool 579 and school with their hearing peers, and participation in their 580 communities. The division shall develop criteria to be used in 581 identifying and contracting with community-based provider 582 organizations. All services offered through the Deaf and Hard 583 of-Hearing Babies Program shall be provided by community-based 584 provider organizations. Each community-based organization that 585 provides services for deaf and hard-of-hearing children under 586 this section must employ at least one highly qualified employee 587 who is proficient in American Sign Language. The division shall 588 require any community-based provider organization delivering 589 services under this program to develop performance measures 590 related to those services and report to the division on the 591 progress in achieving those measures. 592 2. Family literacy and deaf role-model programs shall be 593 available to families of children who are deaf or hard of 594 hearing and who are younger than 8 years of age to the extent 595 that personnel and funding are available. 596 (f) Grants and Contracts Management Program.— 597 1. Resource centers for the deaf and hard of hearing shall 598 be established at the community level through detailed 599 contracts. These contracts may be awarded by the division to 600 existing deaf service centers or to new entities in communities 601 that lack support services for persons who are deaf, hard of 602 hearing, late-deafened, or deaf-blind, with preference being 603 given to existing centers that have the primary purpose of 604 serving consumers who are deaf or hard of hearing. It is 605 intended that these resource centers expand, but not supplant, 606 the services already provided by deaf service centers so that 607 greater sufficiency, consistency, and quality of services are 608 available to the residents, regardless of where in the state 609 they reside. The aim shall be to establish resource centers for 610 the deaf and hard of hearing throughout the state. 611 2. Not-for-profit, community-based entities shall be 612 awarded detailed contracts that define deliverables and 613 responsibilities and that the division shall monitor for purpose 614 of quality assurance and accountability. These community-based 615 entities shall be designated as the regional service centers for 616 the deaf and the hard of hearing and are responsible for the 617 following activities and core services: 618 a. Client assistance; 619 b. Information and referrals for issues relating to 620 deafness and access to accommodations; 621 c. Advocacy for persons who are deaf or hard of hearing; 622 d. Communication access; 623 e. Community education; and 624 f. Communication technology. 625 3. Each contracted specialized support service center shall 626 employ highly qualified professionals to execute the provisions 627 to the maximum extent feasible based on the funding available. 628 The division shall adopt rules to define highly qualified 629 criteria and requirements for subsequent ongoing professional 630 development and accountability. 631 (5) COMMISSION FOR THE DEAF AND HARD OF HEARING.— 632 (a) Membership.—The Commission for the Deaf and Hard of 633 Hearing shall be composed of not more than 15 members. The 634 appointment of members representing organizations shall be made 635 by the Governor. The membership shall be as follows: 636 1. One person who is deaf and whose primary mode of 637 communication is American Sign Language; 638 2. One person who is hard of hearing; 639 3. One person who is late-deafened; 640 4. One person who is deaf-blind and whose primary mode of 641 communication is tactile communication or close proximity and 642 smaller signing space; 643 5. One parent of a child who is deaf or hard of hearing and 644 is between the ages of 5 and 21, inclusive; 645 6. One representative of an agency that serves persons who 646 are deaf or hard of hearing; 647 7. One teacher of children who are deaf or hard of hearing; 648 8. One sign language interpreter for the deaf; 649 9. One person who is deaf and whose primary mode of 650 communication is speech-based; 651 10. One person who is a Communication Access Real Time 652 Translation (CART) provider; 653 11. One parent of a child who is deaf or hard of hearing 654 and is younger than 5 years of age; 655 12. Three members at large who have substantiated knowledge 656 of deaf and hard-of-hearing issues; and 657 13. The Commissioner of Education or his or her designee. 658 (b) Terms.—Each member shall be appointed to a 3-year term. 659 A member may not serve more than two consecutive terms. Any 660 vacancy on the commission for any reason other than the 661 expiration of a term shall be filled in the same manner as the 662 original appointment for the remainder of the unexpired term. 663 The commission shall select one member as chairperson and one 664 member as vice chairperson. The department shall provide 665 administrative services to the commission. Members of the 666 commission shall serve without compensation, but are entitled to 667 reimbursement for per diem and travel expenses pursuant to s. 668 112.061, Florida Statutes. The commission shall advise the 669 division regarding issues affecting persons who are deaf or hard 670 of hearing and advocate on the behalf of these persons to ensure 671 that they have equal access to the services, programs, and 672 opportunities available to others. 673 (c) Removal.—A member of the commission may be removed if 674 he or she: 675 1. Is unable to discharge his or her duties for a 676 substantial portion of the term for which he or she is appointed 677 due to illness or disability; or 678 2. Is absent from more than one-half of the regularly 679 scheduled meetings during a calendar year, unless the absence is 680 excused by a majority vote of the commission members. 681 (d) Meetings.—The commission shall meet a minimum of four 682 quarterly meetings. 683 (e) Bylaws.—The commission shall create bylaws that govern 684 the administrative functions of the commission. 685 (f) Membership restriction.—An employee of the division may 686 not serve as a member of the commission. 687 (g) Executive director.—The commission shall appoint an 688 executive director who shall serve under the direction, 689 supervision, and control of the commission. The executive 690 director, with the consent of the commission, shall employ such 691 personnel as necessary to perform adequately the functions of 692 the commission within budgetary limitations. All employees of 693 the commission are exempt from the career service system. The 694 Governor, with recommendations from associations for the deaf 695 and hard of hearing, shall appoint an interim executive director 696 until the commission appoints the permanent executive director 697 of its choice. 698 Section 2. Subsections (3) and (6) of section 20.15, 699 Florida Statutes, are amended to read: 700 20.15 Department of Education.—There is created a 701 Department of Education. 702 (3) DIVISIONS.—The following divisions of the Department of 703 Education are established: 704 (a) Division of Community Colleges. 705 (b) Division of Public Schools. 706 (c) Division of Workforce Education. 707 (d) Division of Vocational Rehabilitation. 708 (e) Division of Blind Services. 709 (f) Division of Accountability, Research, and Measurement. 710 (g) Division of Finance and Operations. 711 (h) Division of Deaf and Hard-of-Hearing Services. 712 (6) COUNCILS AND COMMITTEES.—Notwithstanding anything 713 contained in law to the contrary, the commissioner shall appoint 714 all members of all councils and committees of the Department of 715 Education, except the Commission for Independent Education, 716 Commission for the Deaf and Hard of Hearing, and the Education 717 Practices Commission. 718 Section 3. Section 413.271, Florida Statutes, is repealed. 719 Section 4. This act shall take effect July 1, 2009.