1 | A bill to be entitled |
2 | An act relating to health care; creating the "Florida |
3 | Hospital Patient Protection Act"; providing legislative |
4 | findings; providing definitions; providing minimum |
5 | staffing level requirements for the ratio of direct care |
6 | registered nurses to patients in a health care facility; |
7 | requiring that each health care facility implement a |
8 | staffing plan; prohibiting the imposition of mandatory |
9 | overtime and certain other actions by a health care |
10 | facility; specifying the required nurse-to-patient ratios |
11 | for each type of care provided; prohibiting the use of |
12 | video cameras or monitors by a health care facility as a |
13 | substitute for the required level of care; requiring that |
14 | the chief nursing officer of a health care facility |
15 | prepare a written staffing plan that meets the staffing |
16 | levels required by the act; requiring that a health care |
17 | facility annually evaluate its actual staffing levels and |
18 | update the staffing plan based on the evaluation; |
19 | requiring that certain documentation be submitted to the |
20 | Agency for Health Care Administration and made available |
21 | for public inspection; requiring that the agency develop |
22 | uniform standards for use by health care facilities in |
23 | establishing nurse staffing requirements; providing |
24 | requirements for the committee members who are appointed |
25 | to develop the uniform standards; requiring health care |
26 | facilities to annually report certain information to the |
27 | agency and post a notice containing such information in |
28 | each unit of the facility; prohibiting a health care |
29 | facility from assigning unlicensed personnel to perform |
30 | functions or tasks that are performed by a licensed or |
31 | registered nurse; specifying those actions that constitute |
32 | professional practice by a direct care registered nurse; |
33 | requiring that patient assessment be performed only by a |
34 | direct care registered nurse; authorizing a direct care |
35 | registered nurse to assign certain specified activities to |
36 | other licensed or unlicensed nursing staff; prohibiting a |
37 | health care facility from deploying technology that limits |
38 | certain care provided by a direct care registered nurse; |
39 | providing that it is a duty and right of a direct care |
40 | registered nurse to act as the patient's advocate; |
41 | providing certain requirements with respect to such duty; |
42 | authorizing a direct care registered nurse to refuse to |
43 | perform certain activities if he or she determines that it |
44 | is not in the best interests of the patient; providing |
45 | that a direct care registered nurse may refuse to accept |
46 | an assignment under certain circumstances; prohibiting a |
47 | health care facility from discharging, discriminating, or |
48 | retaliating against a nurse based on such refusal; |
49 | providing that a direct care registered nurse has a right |
50 | of action against a health care facility that violates |
51 | certain provisions of the act; requiring that the Agency |
52 | for Health Care Administration establish a toll-free |
53 | telephone hotline to provide information and to receive |
54 | reports of violations of the act; requiring that certain |
55 | information be provided to each patient who is admitted to |
56 | a health care facility; prohibiting a health care facility |
57 | from interfering with the right of nurses to organize or |
58 | bargain collectively; authorizing the agency to impose |
59 | fines for violations of the act; requiring that the agency |
60 | post in its website information regarding health care |
61 | facilities that have violated the act; providing an |
62 | effective date. |
63 |
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64 | Be It Enacted by the Legislature of the State of Florida: |
65 |
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66 | Section 1. Short title.-Sections 1 through 8 may be cited |
67 | as the "Florida Hospital Patient Protection Act." |
68 | Section 2. Legislative findings.-The Legislature finds |
69 | that: |
70 | (1) The state has a substantial interest in ensuring that, |
71 | in the delivery of health care services to patients, health care |
72 | facilities retain sufficient nursing staff so as to promote |
73 | optimal health care outcomes. |
74 | (2) Health care services are becoming more complex and it |
75 | is increasingly difficult for patients to access integrated |
76 | services. Competent, safe, therapeutic, and effective patient |
77 | care is jeopardized because of staffing changes implemented in |
78 | response to market-driven managed care. To ensure effective |
79 | protection of patients in acute care settings, it is essential |
80 | that qualified direct care registered nurses be accessible and |
81 | available to meet the individual needs of the patient at all |
82 | times. In order to ensure the health and welfare of state |
83 | residents and to ensure that hospital nursing care is provided |
84 | in the exclusive interests of patients, mandatory practice |
85 | standards and professional practice protections for professional |
86 | direct care registered nursing staff must be established. Direct |
87 | care registered nurses have a fiduciary duty to care for |
88 | assigned patients and a necessary duty of individual and |
89 | collective patient advocacy in order to satisfy professional |
90 | fiduciary obligations. |
91 | (3) The basic principles of staffing in hospital settings |
92 | should be based on the care needs of the individual patient, the |
93 | severity of the patient's condition, the services needed, and |
94 | the complexity surrounding those services. Current unsafe |
95 | practices by hospital direct care registered nursing staff have |
96 | resulted in adverse patient outcome. Mandating the adoption of |
97 | uniform, minimum, numerical, and specific registered nurse-to- |
98 | patient staffing ratios by licensed hospital facilities is |
99 | necessary for competent, safe, therapeutic, and effective |
100 | professional nursing care and for the retention and recruitment |
101 | of qualified direct care registered nurses. |
102 | (4) Direct care registered nurses must be able to advocate |
103 | for their patients without fear of retaliation from their |
104 | employer. Whistle-blower protections that encourage registered |
105 | nurses and patients to notify governmental and private |
106 | accreditation entities of suspected unsafe patient conditions, |
107 | including protection against retaliation for refusing unsafe |
108 | patient care assignments, will greatly enhance the health, |
109 | welfare, and safety of patients. |
110 | (5) Direct care registered nurses have an irrevocable duty |
111 | and right to advocate on behalf of their patients' interests, |
112 | and this duty and right may not be encumbered by cost-saving |
113 | schemes. |
114 | Section 3. Definitions.-As used in sections 1 through 8, |
115 | the term: |
116 | (1) "Acuity-based patient classification system," "acuity |
117 | system," or "patient classification system" means an established |
118 | measurement tool that: |
119 | (a) Predicts registered nursing care requirements for |
120 | individual patients based on the severity of patient illness, |
121 | the need for specialized equipment and technology, the intensity |
122 | of required nursing interventions, and the complexity of |
123 | clinical nursing judgment required to design, implement, and |
124 | evaluate the patient's nursing care plan consistent with |
125 | professional standards, the ability for self-care, including |
126 | motor, sensory, and cognitive deficits, and the need for |
127 | advocacy intervention; |
128 | (b) Details the amount of nursing care needed and the |
129 | additional number of direct care registered nurses and other |
130 | licensed and unlicensed nursing staff that the hospital must |
131 | assign, based on the independent professional judgment of the |
132 | direct care registered nurse, in order to meet the individual |
133 | patient needs at all times; and |
134 | (c) Is stated in terms that can be readily used and |
135 | understood by direct care nursing staff. |
136 | (2) "Agency" means the Agency for Health Care |
137 | Administration. |
138 | (3) "Ancillary support staff" means the personnel assigned |
139 | to assist in providing nursing services in the delivery of safe, |
140 | therapeutic, and effective patient care, including unit or ward |
141 | clerks and secretaries, clinical technicians, respiratory |
142 | therapists, and radiology, laboratory, housekeeping, and dietary |
143 | personnel. |
144 | (4) "Clinical judgment" means the application of the |
145 | direct care registered nurse's knowledge, skill, expertise, and |
146 | experience in making independent decisions about patient care. |
147 | (5) "Clinical supervision" means the assignment and |
148 | direction of patient care tasks required in the implementation |
149 | of nursing care for patients to other licensed nursing staff or |
150 | to unlicensed staff by a direct care registered nurse in the |
151 | exclusive interests of the patients. |
152 | (6) "Competence" means the ability of the direct care |
153 | registered nurse to act and integrate the knowledge, skills, |
154 | abilities, and independent professional judgment that support |
155 | safe, therapeutic, and effective patient care. Current |
156 | documented, demonstrated, and validated competency is required |
157 | for all direct care registered nurses and must be determined |
158 | based on the satisfactory performance of: |
159 | (a) The statutorily recognized duties and responsibilities |
160 | of registered nurses, as set forth in chapter 464, Florida |
161 | Statutes, and rules adopted thereunder; and |
162 | (b) The standards required under sections 4 and 5, which |
163 | are specific to each hospital unit. |
164 | (7) "Declared state of emergency" means an officially |
165 | designated state of emergency that has been declared by a |
166 | federal, state, or local government official who has the |
167 | authority to declare the state of emergency. The term does not |
168 | include a state of emergency that results from a labor dispute |
169 | in the health care industry. |
170 | (8) "Direct care registered nurse" means a licensed nurse |
171 | who has documented clinical competence and who has accepted a |
172 | direct, hands-on patient care assignment to implement medical |
173 | and nursing regimens and provide related clinical supervision of |
174 | patient care while exercising independent professional judgment |
175 | at all times in the exclusive interest of the patient. |
176 | (9) "Health care facility" means an acute care hospital; |
177 | an emergency care, ambulatory, or outpatient surgery facility |
178 | licensed under chapter 395, Florida Statutes; or a psychiatric |
179 | facility licensed under chapter 394, Florida Statutes, including |
180 | a critical access and long-term acute care hospital. |
181 | (10) "Hospital unit" or "clinical patient care area" means |
182 | an intensive care or critical care unit, burn unit, labor and |
183 | delivery room, antepartum and postpartum unit, newborn nursery, |
184 | postanesthesia service area, emergency department, operating |
185 | room, pediatric unit, step-down or intermediate care unit, |
186 | specialty care unit, telemetry unit, general medical or surgical |
187 | care unit, psychiatric unit, rehabilitation unit, or skilled |
188 | nursing facility unit, and as further defined in this |
189 | subsection. |
190 | (a) "Critical care unit" or "intensive care unit" means a |
191 | nursing unit of an acute care hospital which is established to |
192 | safeguard and protect patients whose severity of medical |
193 | conditions require continuous monitoring and complex |
194 | interventions by direct care registered nurses and whose |
195 | restorative measures and level of nursing intensity requires |
196 | intensive care through direct observation by the direct care |
197 | registered nurse, complex monitoring, intensive intricate |
198 | assessment, evaluation, specialized rapid intervention, and |
199 | education or teaching of the patient, the patient's family, or |
200 | other representatives by a competent and experienced direct care |
201 | registered nurse. The term includes an intensive care unit, a |
202 | burn center, a coronary care unit, or an acute respiratory unit. |
203 | (b) "Step-down unit" or "intermediate intensive care unit" |
204 | means a unit established to safeguard and protect patients whose |
205 | severity of illness, including all co-occurring morbidities, |
206 | restorative measures, and level of nursing intensity, requires |
207 | intermediate intensive care through direct observation by the |
208 | direct care registered nurse, monitoring, multiple assessments, |
209 | specialized interventions, evaluations, and education or |
210 | teaching of the patient's family or other representatives by a |
211 | competent and experienced direct care registered nurse. The term |
212 | includes units established to provide care to patients who have |
213 | moderate or potentially severe physiologic instability requiring |
214 | technical support but not necessarily artificial life support. |
215 | "Artificial life support" means a system that uses medical |
216 | technology to aid, support, or replace a vital function of the |
217 | body that has been seriously damaged. "Technical support" means |
218 | the use of specialized equipment by direct care registered |
219 | nurses in providing for invasive monitoring, telemetry, and |
220 | mechanical ventilation for the immediate amelioration or |
221 | remediation of severe pathology for those patients requiring |
222 | less care than intensive care, but more than that which is |
223 | required from medical or surgical care. |
224 | (c) "Medical or surgical unit" means a unit established to |
225 | safeguard and protect patients whose severity of illness, |
226 | including all co-occurring morbidities, restorative measures, |
227 | and level of nursing intensity requires continuous care through |
228 | direct observation by the direct care registered nurse, |
229 | monitoring, multiple assessments, specialized interventions, |
230 | evaluations, and education or teaching of the patient's family |
231 | or other representatives by a competent and experienced direct |
232 | care registered nurse. These units may include patients |
233 | requiring less than intensive care or step-down care; patients |
234 | receiving 24-hour inpatient general medical care, post-surgical |
235 | care, or both general medical and post-surgical care; and mixed |
236 | patient populations of diverse diagnoses and diverse age groups, |
237 | but excluding pediatric patients. |
238 | (d) "Telemetry unit" means a unit that is established to |
239 | safeguard and protect patients whose severity of illness, |
240 | including all co-occurring morbidities, restorative measures, |
241 | and level of nursing intensity requires intermediate intensive |
242 | care through direct observation by the direct registered nurse, |
243 | monitoring, multiple assessments, specialized interventions, |
244 | evaluations, and education or teaching of the patient's family |
245 | or other representatives by a competent and experienced direct |
246 | care registered nurse. A telemetry unit includes the equipment |
247 | used to provide for the electronic monitoring, recording, |
248 | retrieval, and display of cardiac electrical signals. |
249 | (e) "Specialty care unit" means a unit that is established |
250 | to safeguard and protect patients whose severity of illness, |
251 | including all co-occurring morbidities, restorative measures, |
252 | and level of nursing intensity requires continuous care through |
253 | direct observation by the direct care registered nurse, |
254 | monitoring, multiple assessments, specialized interventions, |
255 | evaluations, and education or teaching of the patient's family |
256 | or other representatives by a competent and experienced direct |
257 | care registered nurse. The term includes a unit established to |
258 | provide the intensity of care required for a specific medical |
259 | condition or a specific patient population or to provide more |
260 | comprehensive care for a specific condition or disease process |
261 | than that which is required on medical or surgical units, and |
262 | includes those units not otherwise covered by the definitions in |
263 | this section. |
264 | (f) "Rehabilitation unit" means a functional clinical unit |
265 | for the provision of those rehabilitation services that restore |
266 | an ill or injured patient to the highest level of self- |
267 | sufficiency or gainful employment of which he or she is capable |
268 | in the shortest possible time, compatible with the patient's |
269 | physical, intellectual, and emotional or psychological |
270 | capabilities, and in accord with planned goals and objectives. |
271 | (g) "Skilled nursing facility" means a functional clinical |
272 | unit for the provision of skilled nursing care and supportive |
273 | care to patients whose primary need is for the availability of |
274 | skilled nursing care on a long-term basis and who are admitted |
275 | after at least a 48-hour period of continuous inpatient care. |
276 | The term includes, but need not be limited to, medical, nursing, |
277 | dietary, and pharmaceutical services and activity programs. |
278 | (11) "Licensed nurse" means a registered nurse or a |
279 | licensed practical nurse, as defined in s. 464.003, Florida |
280 | Statutes, who is licensed by the Board of Nursing to engage in |
281 | the practice of professional nursing or the practice of |
282 | practical nursing, as defined in s. 464.003, Florida Statutes. |
283 | (12) "Long-term acute care hospital" means any hospital or |
284 | health care facility that specializes in providing long-term |
285 | acute care to medically complex patients. The term includes |
286 | freestanding and hospital-within-hospital models of long-term |
287 | acute care facilities. |
288 | (13) "Overtime" means the hours worked in excess of: |
289 | (a) An agreed-upon, predetermined, regularly scheduled |
290 | shift; |
291 | (b) Twelve hours in a 24-hour period; or |
292 | (c) Eighty hours in a consecutive 14-day period. |
293 | (14) "Patient assessment" means the use of critical |
294 | thinking by a direct care licensed nurse and is the |
295 | intellectually disciplined process of actively and skillfully |
296 | interpreting, applying, analyzing, synthesizing, or evaluating |
297 | data obtained through the direct observation and communication |
298 | with others. |
299 | (15) "Professional judgment" means the intellectual, |
300 | educated, informed, and experienced process that the direct care |
301 | registered nurse exercises in forming an opinion and reaching a |
302 | clinical decision that is in the patient's best interest and is |
303 | based upon analysis of data, information, and scientific |
304 | evidence. |
305 | (16) "Skill mix" means the differences in licensing, |
306 | specialty, and experience among direct care registered nurses. |
307 | (17) "Staffing level" means the actual numerical |
308 | registered nurse-to-patient ratio within a nursing department, |
309 | unit, or clinical patient care area. |
310 | Section 4. Minimum direct care registered nurse-to-patient |
311 | staffing requirements.- |
312 | (1) Each health care facility shall implement a staffing |
313 | plan that provides for minimum staffing by direct care |
314 | registered nurses in accordance with the general requirements |
315 | set forth in this section and the clinical unit direct care |
316 | registered nurse-to-patient ratios specified in subsection (2). |
317 | Staffing for patient care tasks not requiring a direct care |
318 | registered nurse is not included within these ratios and shall |
319 | be determined pursuant to an acuity-based patient classification |
320 | system defined by agency rule. |
321 | (a) A health care facility may not assign a direct care |
322 | registered nurse to a nursing unit or clinical area unless that |
323 | health care facility and the direct care registered nurse |
324 | determine that she or he has demonstrated and validated current |
325 | competence in providing care in that area and has also received |
326 | orientation to that clinical area which is sufficient to provide |
327 | competent, safe, therapeutic, and effective care to patients in |
328 | that area. The policies and procedures of the health care |
329 | facility must contain the criteria for making this |
330 | determination. |
331 | (b) Direct care registered nurse-to-patient ratios |
332 | represent the maximum number of patients that shall be assigned |
333 | to one direct care registered nurse at all times. |
334 | (c) "Assigned" means the direct care registered nurse has |
335 | responsibility for the provision of care to a particular patient |
336 | within her or his validated competency. |
337 | (d)1. A health care facility may not average the number of |
338 | patients and the total number of direct care registered nurses |
339 | assigned to patients in a clinical unit during any one shift or |
340 | over any period of time for purposes of meeting the requirements |
341 | under this section. |
342 | 2. A health care facility may not impose mandatory |
343 | overtime requirements in order to meet the hospital unit direct |
344 | care registered nurse-to-patient ratios required under this |
345 | section. |
346 | 3. A health care facility shall ensure that only a direct |
347 | care registered nurse may relieve another direct care registered |
348 | nurse during breaks, meals, and routine absences from a clinical |
349 | unit. |
350 | 4. A health care facility may not impose layoffs of |
351 | licensed practical nurses, licensed psychiatric technicians, |
352 | certified nursing assistants, or other ancillary support staff |
353 | in order to meet the clinical unit direct care registered nurse- |
354 | to-patient ratios required in this section. |
355 | (e) Only direct care registered nurses shall be assigned |
356 | to intensive care newborn nursery service units, which |
357 | specifically require one direct care registered nurse to two or |
358 | fewer infants at all times. |
359 | (f) Only direct care registered nurses shall be assigned |
360 | to triage patients and only direct care registered nurses shall |
361 | be assigned to critical trauma patients. |
362 | 1. The direct care registered nurse-to-patient ratio for |
363 | critical care patients in the emergency department shall be 1 to |
364 | 2 or fewer at all times. |
365 | 2. No fewer than two direct care registered nurses must be |
366 | physically present in the emergency department when a patient is |
367 | present. |
368 | 3. Triage, radio, specialty, or flight-registered nurses |
369 | do not count in the calculation of direct care registered nurse- |
370 | to-patient ratio. |
371 | 4. Triage-registered nurses may not be assigned the |
372 | responsibility of the base radio. |
373 | (g) In the labor and delivery unit, the direct care |
374 | registered nurse-to-patient ratio shall be one-to-one for active |
375 | labor patients and patients having medical or obstetrical |
376 | complications, during the initiation of epidural anesthesia, and |
377 | during circulation for cesarean delivery. |
378 | 1. The direct care registered nurse-to-patient ratio for |
379 | antepartum patients who are not in active labor shall be one-to- |
380 | three or fewer at all times. |
381 | 2. In the event of cesarean delivery, the total number of |
382 | mothers plus infants assigned to a single direct care registered |
383 | nurse may not exceed four. |
384 | 3. In the event of multiple births, the total number of |
385 | mothers plus infants assigned to a single direct care registered |
386 | nurse may not exceed six. |
387 | 4. For postpartum areas in which the direct care |
388 | registered nurse's assignment consists of mothers only, the |
389 | direct care registered nurse-to-patient ratio shall be one-to- |
390 | four or fewer at all times. |
391 | 5. The direct care registered nurse-to-patient ratio for |
392 | postpartum women or postsurgical gynecological patients only |
393 | shall be one-to-four or fewer at all times. |
394 | 6. The direct care registered nurse-to-patient ratio for |
395 | the well-baby nursery shall be one-to-five at all times. |
396 | 7. The direct care registered nurse-to-patient ratio for |
397 | unstable newborns and those in the resuscitation period as |
398 | assessed by the direct care registered nurse shall be one-to-one |
399 | at all times. |
400 | 8. The direct care registered nurse-to-patient ratio for |
401 | recently born infants shall be one-to-four or fewer at all |
402 | times. |
403 | (h) The direct care registered nurse-to-patient ratio for |
404 | patients receiving conscious sedation shall be one-to-one or |
405 | fewer at all times. |
406 | (2) A health care facility's staffing plan shall provide |
407 | that, at all times during each shift within a unit of the |
408 | facility, a direct care registered nurse is assigned to not more |
409 | than the following number of patients in that unit: |
410 | (a) One patient in trauma emergency units. |
411 | (b) One patient in operating room units. The operating |
412 | room shall have at least one direct care registered nurse |
413 | assigned to the duties of the circulating registered nurse and a |
414 | minimum of one additional person as a scrub assistant for each |
415 | patient-occupied operating room. |
416 | (c) Two patients in critical care units, including |
417 | neonatal intensive care units, emergency critical care and |
418 | intensive care units, labor and delivery units, coronary care |
419 | units, acute respiratory care units, postanesthesia units |
420 | regardless of the type of anesthesia received, burn units, and |
421 | immediate postpartum patients, so that the direct-care |
422 | registered nurse-to-patient ratio is one-to-two at all times. |
423 | (d) Three patients in the emergency room units, step-down |
424 | or intermediate intensive care units, pediatrics units, |
425 | telemetry units, and combined labor, delivery, and postpartum |
426 | units, so that the direct care registered nurse-to-patient |
427 | ratios is one-to-three or fewer at all times. |
428 | (e) Four patients in medical-surgical units, antepartum |
429 | units, intermediate care nursery units, psychiatric units, and |
430 | presurgical and other specialty care units, so that the direct |
431 | care registered nurse-to-patient ratio is one-to-four or fewer |
432 | at all times. |
433 | (f) Five patients in rehabilitation units and skilled |
434 | nursing units, so that the direct care registered nurse-to- |
435 | patient ratio is one-to-five or fewer at all times. |
436 | (g) Six patients in well-baby nursery units, so that the |
437 | direct care registered nurse-to-patient ratio is one-to-six or |
438 | fewer at all times. |
439 | (h) Three couplets in postpartum units, so that the direct |
440 | care registered nurse-to-patient ratio is one-to-three couplets |
441 | or fewer at all times. |
442 | (3)(a) Identifying a unit or clinical patient care area by |
443 | a name or term other than those defined in section 3 does not |
444 | affect the requirement to provide for staff at the direct care |
445 | registered nurse-to-patient ratios identified for the level of |
446 | intensity or type of care described in subsections (1) and (2). |
447 | (b) Patients shall be cared for only on units or clinical |
448 | patient care areas where the level of intensity, type of care, |
449 | and direct care registered nurse-to-patients ratios meet the |
450 | individual requirements and needs of each patient. The use of |
451 | patient acuity-adjustable units is strictly prohibited. |
452 | (c) Video cameras or monitors or any form of electronic |
453 | visualization of a patient may not be substituted for the direct |
454 | observation required for patient assessment by the direct care |
455 | registered nurse and for patient protection required by an |
456 | attendant. |
457 | (4) The requirements established under this section do not |
458 | apply during a declared state of emergency if a health care |
459 | facility is requested or expected to provide an exceptional |
460 | level of emergency or other medical services. |
461 | (5)(a) A written staffing plan shall be developed by the |
462 | chief nursing officer or a designee, based on individual patient |
463 | care needs determined by the patient classification system. The |
464 | staffing plan shall be developed and implemented for each |
465 | patient care unit and must specify individual patient care |
466 | requirements and the staffing levels for direct care registered |
467 | nurses and other licensed and unlicensed personnel. In no case |
468 | shall the staffing level for direct care registered nurses on |
469 | any shift fall below the requirements of subsections (1) and |
470 | (2). |
471 | (b) In addition to the direct care registered nurse-ratio |
472 | requirements of subsections (1) and (2), each health care |
473 | facility shall assign additional nursing staff, such as licensed |
474 | practical nurses, licensed psychiatric technicians, and |
475 | certified nursing assistants, through the implementation of a |
476 | valid patient classification system for determining nursing care |
477 | needs of individual patients which reflects the assessment made |
478 | by the assigned direct care registered nurse of patient nursing |
479 | care requirements and which provides for shift-by-shift staffing |
480 | based on those requirements. The ratios specified in subsections |
481 | (1) and (2) constitute the minimum number of registered nurses |
482 | who shall be assigned to provide direct patient care. |
483 | (c) In developing the staffing plan, a health care |
484 | facility shall provide for direct care registered nurse-to- |
485 | patient ratios above the minimum ratios required under |
486 | subsections (1) and (2) based upon consideration of the |
487 | following factors: |
488 | 1. The number of patients and acuity level of patients as |
489 | determined by the application of an acuity system on a shift-by- |
490 | shift basis. |
491 | 2. The anticipated admissions, discharges, and transfers |
492 | of patients during each shift which effect direct patient care. |
493 | 3. Specialized experience required of direct care |
494 | registered nurses on a particular unit. |
495 | 4. Staffing levels and services provided by other health |
496 | care personnel in meeting direct patient care needs that do not |
497 | require care by a direct care registered nurse. |
498 | 5. The efficacy of technology that is available and that |
499 | affects the delivery of direct patient care. |
500 | 6. The level of familiarity with hospital practices, |
501 | policies, and procedures by temporary agency direct care |
502 | registered nurses who are assigned to provide care during a |
503 | shift. |
504 | 7. Obstacles to efficiency in the delivery of patient care |
505 | which is caused by the physical layout of the health care |
506 | facility. |
507 | (d) A health care facility shall specify the system used |
508 | to document actual staffing in each unit for each shift. |
509 | (e) A health care facility shall annually evaluate: |
510 | 1. The reliability of the patient classification system |
511 | for validating staffing requirements in order to determine |
512 | whether the system accurately measures individual patient care |
513 | needs and accurately predicts the staffing requirements for |
514 | direct care registered nurses, licensed practical nurses, |
515 | licensed psychiatric technicians, and certified nursing |
516 | assistants, based exclusively on individual patient needs. |
517 | 2. The validity of the acuity-based patient classification |
518 | system. |
519 | (f) A health care facility shall update its staffing plan |
520 | and acuity system to the extent appropriate based on the annual |
521 | evaluation. If the review reveals that adjustments are necessary |
522 | in order to ensure accuracy in measuring patient care needs, |
523 | such adjustments must be implemented within 30 days after that |
524 | determination. |
525 | (g)1. Any acuity-based patient classification system |
526 | adopted by a health care facility under this section shall be |
527 | transparent in all respects, including disclosure of detailed |
528 | documentation of the methodology used to predict nursing |
529 | staffing; an identification of each factor, assumption, and |
530 | value used in applying such methodology; an explanation of the |
531 | scientific and empirical basis for each such assumption and |
532 | value; and certification by a knowledgeable and authorized |
533 | representative of the health care facility that the disclosures |
534 | regarding methods used for testing and validating the accuracy |
535 | and reliability of the system are true and complete. |
536 | 2. The documentation required by this section shall be |
537 | submitted in its entirety to the Agency of Health Care |
538 | Administration as a mandatory condition of licensure, with a |
539 | certification by the chief nurse officer for the health care |
540 | facility that it completely and accurately reflects |
541 | implementation of a valid acuity-based patient classification |
542 | system used to determine nursing service staffing by the |
543 | facility for every shift on every clinical unit in which |
544 | patients reside and receive care. The certification shall be |
545 | executed by the chief nurse officer under penalty of perjury and |
546 | must contain an express acknowledgement that any false statement |
547 | in the certification constitutes fraud and is subject to |
548 | criminal and civil prosecution and penalties. |
549 | 3. Such documentation shall be available for public |
550 | inspection in its entirety in accordance with procedures |
551 | established by appropriate administrative rules adopted by the |
552 | Agency for Health Care Administration, consistent with the |
553 | purposes of this act. |
554 | (h)1. A staffing plan of a health care facility shall be |
555 | developed and evaluated by a committee. At least one-half of the |
556 | members of the committee shall be unit-specific competent direct |
557 | care registered nurses who provide direct patient care. |
558 | 2. The members of the committee shall be appointed by the |
559 | chief nurse officer, except at a facility where direct care |
560 | registered nurses are represented for collective bargaining |
561 | purposes, all direct care registered nurses on the committee |
562 | shall be appointed by the authorized collective bargaining |
563 | agent. In case of a dispute, the direct care registered nurse |
564 | assessment shall prevail. This act does not authorize conduct |
565 | that is prohibited under the National Labor Relations Act or |
566 | under the Federal Labor Relations Act. |
567 | (i)1. By July 1, 2011, the Agency for Health Care |
568 | Administration shall develop uniform statewide standards for a |
569 | standardized acuity tool for use in health care facilities which |
570 | provides a method for establishing nurse staffing requirements |
571 | which exceed the hospital unit or clinical patient care area |
572 | direct care registered nurse-to-patient ratios required under |
573 | subsections (1) and (2). |
574 | 2. Proposed standards shall be developed by a committee |
575 | composed of no more than 20 individuals, at least 11 of whom |
576 | must be currently licensed registered nurses who are employed as |
577 | direct care registered nurses, and the remaining 9 shall include |
578 | a sufficient number of technical or scientific experts in the |
579 | specialized fields involved in the design and development of a |
580 | patient classification system that meets the requirements of |
581 | this act. |
582 | 3. A person who has any employment, commercial, |
583 | proprietary, financial, or other personal interest in the |
584 | development, marketing, or utilization of any private patient |
585 | classification system product or related methodology, |
586 | technology, or component system is not eligible to serve on the |
587 | development committee. A candidate for appointment to the |
588 | development committee may not be confirmed as a member until the |
589 | individual files a disclosure-of-interest statement with the |
590 | agency, with signed certification of full disclosure and |
591 | complete accuracy under oath, which provides all necessary |
592 | information as determined by the agency to demonstrate the |
593 | absence of actual or potential conflict of interest. All such |
594 | filings are subject to public inspection. |
595 | 4. Within 1 year after the official commencement of |
596 | committee operations, the development committee shall provide a |
597 | written report to the agency which proposes uniform standards |
598 | for a valid patient classification system, along with sufficient |
599 | explanation and justification to allow for competent review and |
600 | determination by the agency. The report shall be disclosed to |
601 | the public upon notice of public hearings and a public comment |
602 | period for proposed adoption of uniform standards for a patient |
603 | classification system by the agency. |
604 | (j) Each hospital shall adopt and implement the patient |
605 | classification system and provide staffing based on such tool. |
606 | Any additional direct care registered nursing staffing levels |
607 | that exceed the direct care registered nurse-to-patient ratios |
608 | described in subsections (1) and (2) shall be assigned in a |
609 | manner determined by such statewide tool. |
610 | (k) A health care facility shall submit to the agency its |
611 | staffing plan and annual update required under this section. |
612 | (6)(a) In each unit, a health care facility shall post a |
613 | uniform notice in a form specified by the agency by rule which: |
614 | 1. Explains the requirements imposed under this section; |
615 | 2. Includes actual direct care registered nurse-to-patient |
616 | ratios during each shift; |
617 | 3. Is visible, conspicuous, and accessible to staff, |
618 | patients, and the public; |
619 | 4. Identifies staffing requirements as determined by the |
620 | patient classification system for each unit, documented and |
621 | posted on the unit for public view on a day-to-day, shift-by- |
622 | shift basis; |
623 | 5. Reports the actual number of staff and the staff mix, |
624 | documented and posted on the unit for public view on a day-to- |
625 | day, shift-by-shift basis; and |
626 | 6. Reports the variance between the required and actual |
627 | staffing patterns, documented and posted on the unit for public |
628 | view on a day-to-day, shift-by-shift basis. |
629 | (b)1. Each acute care facility shall maintain accurate |
630 | records of actual direct care registered nurse-to-patient ratios |
631 | in each unit for each shift for at least 2 years. Such records |
632 | shall include: |
633 | a. The number of patients in each unit; |
634 | b. The identity and duty hours of each direct care |
635 | registered nurse, licensed practical nurse, licensed psychiatric |
636 | technician, and certified nursing assistant assigned to each |
637 | patient in each unit in each shift. The hospital shall retain |
638 | the record for 2 years; and |
639 | c. A copy of each posted notice. |
640 | 2. Each hospital shall make its records maintained under |
641 | the requirements of this section available to: |
642 | a. The agency; |
643 | b. Registered nurses and their collective bargaining |
644 | representatives, if any; and |
645 | c. The public under rules adopted by the agency. |
646 | (c) The agency shall conduct periodic audits to ensure: |
647 | 1. Implementation of the staffing plan in accordance with |
648 | this section; and |
649 | 2. Accuracy in records maintained under this section. |
650 | (7) Acute care facilities shall plan for routine |
651 | fluctuations such as admissions, discharges, and transfers in |
652 | the patient census. If a declared health care emergency causes a |
653 | change in the number of patients on a unit, the hospital must |
654 | demonstrate that immediate and diligent efforts were made to |
655 | maintain required staffing levels. |
656 | (8) The following activities are prohibited: |
657 | (a) A health care facility may not directly assign any |
658 | unlicensed personnel to perform registered-nurse functions in |
659 | lieu of care being delivered by a licensed or registered nurse, |
660 | and may not assign unlicensed personnel to perform registered- |
661 | nurse functions under the clinical supervision of a direct care |
662 | registered nurse. |
663 | (b) Unlicensed personnel may not perform tasks that |
664 | require the clinical assessment, judgment, and skill of a |
665 | licensed registered nurse, including, without limitation, |
666 | nursing activities that require nursing assessment and judgment |
667 | during implementation; physical, psychological, or social |
668 | assessments that require nursing judgment, intervention, |
669 | referral, or followup; formulation of a plan of nursing care and |
670 | a evaluation of a patient's response to the care provided, |
671 | including administration of medication, venipuncture or |
672 | intravenous therapy, parenteral or tube feedings, invasive |
673 | procedures, including inserting nasogastric tubes, inserting |
674 | catheters, or tracheal suctioning, educating patients and their |
675 | families concerning the patient's health care problems, |
676 | including postdischarge care, with the exception that only |
677 | phlebotomists, emergency room technicians, and medical |
678 | technicians, under the general supervision of the clinical |
679 | laboratory director or designee or a physician, may perform |
680 | venipunctures in accordance with written hospital policies and |
681 | procedures. |
682 | Section 5. Professional practice standards for direct care |
683 | registered nurses working in a health care facility.- |
684 | (1) A direct care registered nurse, currently licensed to |
685 | practice as a registered nurse, employing scientific knowledge |
686 | and experience in the physical, social, and biological sciences, |
687 | and exercising independent judgment in applying the nursing |
688 | process, shall directly provide: |
689 | (a) Continuous and ongoing assessments of the patient's |
690 | condition based upon the independent professional judgment of |
691 | the direct care registered nurse. |
692 | (b) The planning, clinical supervision, implementation, |
693 | and evaluation of the nursing care provided to each patient. |
694 | (c) The assessment, planning, implementation, and |
695 | evaluation of patient education, including ongoing discharge |
696 | teaching of each patient. |
697 | (d) The planning and delivery of patient care, which shall |
698 | reflect all elements of the nursing process and shall include |
699 | assessment, nursing diagnosis, planning, intervention, |
700 | evaluation, and, as circumstances require, patient advocacy, and |
701 | shall be initiated by a direct care registered nurse at the time |
702 | of admission. |
703 | (e) The nursing plan for the patient's care, which shall |
704 | be discussed with and developed as a result of coordination with |
705 | the patient, the patient's family, or other representatives, |
706 | when appropriate, and staff of other disciplines involved in the |
707 | care of the patient. |
708 | (f) An evaluation of the effectiveness of the care plan |
709 | through assessments based on direct observation of the patient's |
710 | physical condition and behavior, signs and symptoms of illness, |
711 | and reactions to treatment and through communication with the |
712 | patient and the health care team members, and shall modify the |
713 | plan as needed. |
714 | (g) Information related to the patient's initial |
715 | assessment and reassessments, nursing diagnosis, plan, |
716 | intervention, evaluation, and patient advocacy, which shall be |
717 | permanently recorded in the patient's medical record as |
718 | narrative direct care progress notes. The practice of charting |
719 | by exception is expressly prohibited. |
720 | (2)(a) Patient assessment requires direct observation of |
721 | the patient's signs and symptoms of illness, reaction to |
722 | treatment, behavior and physical condition, and interpretation |
723 | of information obtained from the patient and others, including |
724 | other caregivers on the health team. Assessment requires data |
725 | collection by the direct care registered nurse and the analysis, |
726 | synthesis, and evaluation of such data. |
727 | (b) Only direct care registered nurses are authorized to |
728 | perform patient assessments. A licensed practical nurse or |
729 | licensed psychiatric technician may assist direct care |
730 | registered nurses in data collection. |
731 | (3)(a) The nursing care needs of individual patients shall |
732 | be determined by a direct care registered nurse through the |
733 | process of ongoing patient assessments, nursing diagnosis, |
734 | formulation, and adjustment of nursing care plans. |
735 | (b) The prediction of individual patient nursing care |
736 | needs for prospective assignment of direct care registered |
737 | nurses shall be based on individual patient assessments of the |
738 | direct care registered nurse assigned to each patient and in |
739 | accordance with a documented patient classification system as |
740 | provided in subsections (1) and (2) of section 4. |
741 | (4)(a) Competent performance of the essential functions of |
742 | a direct care registered nurse as provided in this section |
743 | requires the exercise of independent judgment in the interests |
744 | of the patient. The exercise of such independent judgment, |
745 | unencumbered by the commercial or revenue-generation priorities |
746 | of a hospital or employing entity of a direct care registered |
747 | nurse, is essential to safe nursing care. |
748 | (b) The exercise of independent judgment by a direct care |
749 | registered nurse in the performance of the functions described |
750 | in this section shall be provided in the exclusive interests of |
751 | the patient and may not, for any purpose, be considered, relied |
752 | upon, or represented as a job function, authority, |
753 | responsibility, or activity undertaken in any respect for the |
754 | purpose of serving the business, commercial, operational, or |
755 | other institutional interests of the hospital employer. |
756 | (5)(a) In addition to the limitations on assignments of |
757 | patient care tasks provided in subsection (8) of section 4, a |
758 | direct care registered nurse who is responsible for a patient |
759 | may assign tasks required in the implementation of nursing care |
760 | for that patient to other licensed nursing staff or to |
761 | unlicensed staff only if she or he: |
762 | 1. Determines that the personnel assigned the tasks |
763 | possess the necessary training, experience, and capability to |
764 | competently and safely perform the tasks to be assigned; and |
765 | 2. The assigning direct care registered nurse effectively |
766 | supervises the clinical functions and nursing care tasks |
767 | performed by the assigned personnel. |
768 | (b) The exercise of clinical supervision of nursing care |
769 | personnel by a direct care registered nurse in the performance |
770 | of the functions as provided in this section shall be in the |
771 | exclusive interests of the patient and may not, for any purpose |
772 | whatsoever, be considered, relied upon, or represented as a job |
773 | function, authority, responsibility, or activity undertaken in |
774 | any respect for the purpose of serving the business, commercial, |
775 | operational, or other institutional interests of the hospital |
776 | employer, but constitutes the exercise of professional nursing |
777 | authority and duty exclusively in the interests of the patient. |
778 | (6) A health care facility may not engage in the |
779 | deployment of technology that limits the direct care provided by |
780 | a direct care registered nurse in the performance of functions |
781 | that are part of the nursing process, including the full |
782 | exercise of independent clinical judgment in assessment, |
783 | planning, implementation, and evaluation of care, or that limits |
784 | a direct registered nurse from acting as a patient advocate in |
785 | the exclusive interest of the patient. Technology may not be |
786 | skill degrading, interfere with the direct care registered |
787 | nurse's provision of individualized patient care, override the |
788 | direct care registered nurse's independent professional judgment |
789 | or interfere with the registered nurse's right to advocate in |
790 | the exclusive interest of the patient. |
791 | (7) This section applies only to nurses employed by or |
792 | providing care in a health care facility. |
793 | Section 6. Direct care registered nurse's duty and right |
794 | of patient advocacy.- |
795 | (1) By virtue of their professional license and ethical |
796 | obligations, all direct care registered nurses have a duty and |
797 | right to act and provide care in the exclusive interests of the |
798 | patients and to act as the patient's advocate, as circumstances |
799 | require, in accordance with this section. |
800 | (2) The direct care registered nurse is always responsible |
801 | for providing competent, safe, therapeutic, and effective |
802 | nursing care to assigned patients. |
803 | (a) Before accepting a patient assignment, a direct care |
804 | registered nurse must have the necessary knowledge, judgment, |
805 | skills, and ability to provide the required care. It is the |
806 | responsibility of the direct care registered nurse to determine |
807 | whether she or he is clinically competent to perform the nursing |
808 | care required by patients in a particular clinical unit or who |
809 | have a particular diagnosis, condition, prognosis, or other |
810 | determinative characteristics of nursing care, and whether |
811 | acceptance of a patient assignment would expose the patient to |
812 | the risk of harm. |
813 | (b) If the direct care registered nurse is not clinically |
814 | competent to perform the care required for a patient assigned |
815 | for nursing care, or if the assignment would expose the patient |
816 | to risk of harm, the direct care registered nurse shall not |
817 | accept the patient care assignment. Such refusal to accept a |
818 | patient care assignment is an exercise of the direct care |
819 | registered nurse's duty and right of patient advocacy. |
820 | (3) In the course of performing the responsibilities and |
821 | essential functions described in section 5 and this section, the |
822 | direct care registered nurse assigned to a patient receives |
823 | orders initiated by physicians and other legally authorized |
824 | health care professionals within their scope of licensure |
825 | regarding patient care services to be provided to the patient, |
826 | including, without limitation, the administration of medications |
827 | and therapeutic agents that are necessary to implement a |
828 | treatment, disease prevention, or rehabilitative regimen. |
829 | (a) The direct care registered nurse shall assess each |
830 | such order before implementation in order to determine if the |
831 | order is: |
832 | 1. In the best interests of the patient; |
833 | 2. Initiated by a person legally authorized to issue the |
834 | order; and |
835 | 3. Issued in accordance with applicable law and rules |
836 | governing nursing care. |
837 | (b) If the direct care registered nurse determines these |
838 | criteria have not been satisfied with respect to a particular |
839 | order, or has some doubt regarding the meaning or conformance of |
840 | the order with these criteria, she or he shall seek |
841 | clarification from the initiator of the order, the patient's |
842 | physician, or other appropriate medical officer. Clarification |
843 | must be obtained prior to implementation. |
844 | (c) If, upon clarification, the direct care registered |
845 | nurse determines that the criteria for implementation of an |
846 | order have not been satisfied, she or he may refuse |
847 | implementation on the basis that the order is not in the best |
848 | interests of the patient. Seeking clarification of an order or |
849 | refusing an order as described in this section constitutes an |
850 | exercise of the direct care registered nurse's duty and right of |
851 | patient advocacy. |
852 | (4) A direct care registered nurse has the professional |
853 | obligation and therefore the right to act as the patient's |
854 | advocate, as circumstances require, by initiating action to |
855 | improve health care or to change decisions or activities that, |
856 | in the professional judgment of the direct care registered |
857 | nurse, are against the interests or wishes of the patient, or by |
858 | giving the patient the opportunity to make informed decisions |
859 | about health care before it is provided. |
860 | Section 7. Free speech; patient protection.- |
861 | (1) A direct care registered nurse has the right to act as |
862 | the patient's advocate, as circumstances require, by: |
863 | (a) Initiating action to improve health care or to change |
864 | decisions or activities that, in the professional judgment of |
865 | the nurse, are against the interests and wishes of the patient; |
866 | and |
867 | (b) Giving the patient an opportunity to make informed |
868 | decisions about health care before it is provided. |
869 | (2) A direct care registered nurse may refuse to accept an |
870 | assignment as a nurse in a health care facility if: |
871 | (a) The assignment would violate any provision of chapter |
872 | 464, Florida Statutes, or the rules adopted thereunder; |
873 | (b) The assignment would violate sections 3 through 6; or |
874 | (c) The direct care registered nurse is not prepared by |
875 | education, training, or experience to fulfill the assignment |
876 | without compromising the safety of any patient or jeopardizing |
877 | the license of the registered nurse. |
878 | (3) A direct care registered nurse may refuse to perform |
879 | any assigned tasks as a nurse in a health care facility if: |
880 | (a) The assigned task would violate any provision of |
881 | chapter 464, Florida Statutes, or the rules adopter thereunder; |
882 | (b) The assigned task is outside the scope of practice of |
883 | the direct care registered nurse; or |
884 | (c) The direct care registered nurse is not prepared by |
885 | education, training, or experience to fulfill the assigned task |
886 | without compromising the safety of any patient or jeopardizing |
887 | the license of the direct care registered nurse. |
888 | (4)(a) A health care facility may not discharge, |
889 | discriminate, or retaliate in any manner with respect to any |
890 | aspect of employment, including discharge, promotion, |
891 | compensation, or terms, conditions, or privileges of employment |
892 | against a direct care registered nurse based on the nurse's |
893 | refusal of a work assignment or assigned task as provided in |
894 | this section. |
895 | (b) A health care facility may not file a complaint or a |
896 | report against a direct care registered nurse with the Board of |
897 | Nursing or the Agency for Health Care Administration because of |
898 | the nurse's refusal of a work assignment or assigned task |
899 | described in this section. |
900 | (5) Any direct care registered nurse who has been |
901 | discharged, discriminated against, or retaliated against in |
902 | violation of this section or against whom a complaint has been |
903 | filed in violation of paragraph (4)(b) may bring a cause of |
904 | action in a state court. A direct care registered nurse who |
905 | prevails on the cause of action is entitled to one or more of |
906 | the following: |
907 | (a) Reinstatement. |
908 | (b) Reimbursement of lost wages, compensation, and |
909 | benefits. |
910 | (c) Attorneys' fees. |
911 | (d) Court costs. |
912 | (e) Other damages. |
913 | (6) A direct care registered nurse, patient, or other |
914 | individual may file a complaint with the agency against a health |
915 | care facility that violates the provisions of this act. For any |
916 | complaint filed, the agency shall: |
917 | (a) Receive and investigate the complaint; |
918 | (b) Determine whether a violation of this act as alleged |
919 | in the complaint has occurred; and |
920 | (c) If such a violation has occurred, issue an order that |
921 | the complaining nurse or individual shall not suffer any |
922 | retaliation described in this section. |
923 | (7)(a) The agency shall provide for the establishment of a |
924 | toll-free telephone hotline to provide information regarding the |
925 | requirements of this section and to receive reports of |
926 | violations of such section. |
927 | (b) A health care facility shall provide each patient |
928 | admitted to the facility for in-patient care with the hotline |
929 | described in paragraph (a), and shall give notice to each |
930 | patient that such hotline may be used to report inadequate |
931 | staffing or care. |
932 | (8)(a) A health care facility may not discriminate or |
933 | retaliate in any manner against any patient, employee, or |
934 | contract employee of the facility, or any other individual, on |
935 | the basis that such individual, in good faith, individually or |
936 | in conjunction with another person or persons, has presented a |
937 | grievance or complaint, or has initiated or cooperated in any |
938 | investigation or proceeding of any governmental entity, |
939 | regulatory agency, or private accreditation body, made a civil |
940 | claim or demand, or filed an action relating to the care, |
941 | services, or conditions of the health care facility or of any |
942 | affiliated or related facilities. |
943 | (b) For purposes of this subsection, an individual shall |
944 | be deemed to be acting in good faith if the individual |
945 | reasonably believes: |
946 | 1. The information reported or disclosed is true; and |
947 | 2. A violation of this act has occurred or may occur. |
948 | (9)(a) A health care facility may not: |
949 | 1. Interfere with, restrain, or deny the exercise, or |
950 | attempt to exercise, by any person of any right provided or |
951 | protected under this act; or |
952 | 2. Coerce or intimidate any person regarding the exercise |
953 | or attempt to exercise such right. |
954 | (b) A health care facility may not discriminate or |
955 | retaliate against any person for opposing any facility policy, |
956 | practice, or actions that are alleged to violate, breach, or |
957 | fail to comply with any provision of this act. |
958 | (c) A health care facility, or an individual representing |
959 | a health care facility, may not make, adopt, or enforce any |
960 | rule, regulation, policy, or practice that in any manner |
961 | directly or indirectly prohibits, impedes, or discourages a |
962 | direct care registered nurse from, or intimidates, coerces, or |
963 | induces a direct care registered nurse regarding, engaging in |
964 | free speech activities or disclosing information as provided |
965 | under this act. |
966 | (d) A health care facility, or an individual representing |
967 | a health care facility, may not in any way interfere with the |
968 | rights of nurses to organize, bargain collectively, and engage |
969 | in concerted activity under s. 7 of the National Labor Relations |
970 | Act, 29 U.S.C. s. 157. |
971 | (e) A health care facility shall post in an appropriate |
972 | location in each unit a conspicuous notice in a form specified |
973 | by the agency which: |
974 | 1. Explains the rights of nurses, patients, and other |
975 | individuals under this section; |
976 | 2. Includes a statement that a nurse, patient, or other |
977 | individual may file a complaint with the agency against a health |
978 | care facility that violates the provisions of this act; and |
979 | 3. Provides instructions on how to file a complaint. |
980 | Section 8. Enforcement.- |
981 | (1) In addition to any other penalties prescribed by law, |
982 | the agency may impose civil penalties as follows: |
983 | (a) The agency may impose against a health care facility |
984 | found to be in violation of any provision of this act a civil |
985 | penalty of not more than $25,000 for each such violation, except |
986 | that the agency shall impose a civil penalty of more than |
987 | $25,000 for each violation in the case of a health care facility |
988 | that the agency determines has a pattern of practice of such |
989 | violation. |
990 | (b) The agency may impose against an individual who is |
991 | employed by a health care facility and who is found by the |
992 | agency to have violated a requirement of this act a civil |
993 | penalty of not more than $20,000 for each such violation. |
994 | (2) The agency shall post on its Internet website the |
995 | names of health care facilities against which civil penalties |
996 | have been imposed under this act, and such additional |
997 | information as the agency deemed necessary. |
998 | Section 9. This act shall take effect July 1, 2010. |