| 1 | A bill to be entitled |
| 2 | An act relating to arbitration agreements governing |
| 3 | certain medical negligence claims; creating s. 682.025, |
| 4 | F.S.; defining terms; providing that arbitration |
| 5 | agreements written in conformity with the Florida |
| 6 | Arbitration Code are consistent with the public policy of |
| 7 | this state; providing that an arbitration agreement that |
| 8 | violates the requirements of the Florida Arbitration Code |
| 9 | is voidable at the option of the consumer until the |
| 10 | initiation of arbitration; prohibiting an arbitration |
| 11 | agreement from restricting or abolishing any substantive |
| 12 | or due process right or restricting in any way damages or |
| 13 | remedies available to a patient or nursing home resident; |
| 14 | requiring each arbitration agreement to include a |
| 15 | provision for selecting arbitrators by mutual agreement of |
| 16 | the patient or nursing home resident and the health care |
| 17 | provider; requiring the court to appoint arbitrators who |
| 18 | are acceptable to both parties if the parties are unable |
| 19 | to reach an agreement for selecting the arbitrators; |
| 20 | requiring the provider to explain the pre-dispute |
| 21 | agreement in detail to the consumer; providing that the |
| 22 | pre-dispute agreement may be rescinded at any time before |
| 23 | the initiation of arbitration by the consumer or the |
| 24 | provider by notifying the other in writing of the |
| 25 | recession; requiring each pre-dispute agreement and post- |
| 26 | dispute agreement to contain certain specified provisions; |
| 27 | requiring that the provider give a copy of the pre-dispute |
| 28 | agreement to the patient or nursing home resident; |
| 29 | prohibiting a health care provider from refusing to serve |
| 30 | a patient if the patient declines to sign an arbitration |
| 31 | agreement or chooses to rescind the arbitration agreement; |
| 32 | prohibiting a health care provider from presenting |
| 33 | arbitration agreements to patients under certain |
| 34 | circumstances; requiring a provider to give a patient a |
| 35 | specified period of time to review the post-dispute |
| 36 | agreement and to consult an attorney; providing an |
| 37 | effective date. |
| 38 |
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| 39 | WHEREAS, some medical malpractice insurers encourage health |
| 40 | care providers to use arbitration agreements as a condition of |
| 41 | providing medical malpractice insurance to health care |
| 42 | providers, and |
| 43 | WHEREAS, some nursing homes and health care providers |
| 44 | require patients and nursing home residents to execute |
| 45 | arbitration agreements prior to the delivery of services and |
| 46 | medical care, and |
| 47 | WHEREAS, many insurance plans restrict the choice patients |
| 48 | have in choosing health care providers and nursing homes, |
| 49 | leaving patients with no ability to fairly negotiate a contract |
| 50 | for services, and |
| 51 | WHEREAS, the Legislature created a comprehensive statutory |
| 52 | scheme for health care providers in chapter 766, F.S., and for |
| 53 | nursing homes in chapter 400, F.S., to ensure the availability |
| 54 | of health care services in Florida by stabilizing the |
| 55 | availability of liability insurance by statutorily governing the |
| 56 | rights of patients and duties of health care providers and |
| 57 | nursing homes in a comprehensive way, and |
| 58 | WHEREAS, contracts for services that change the rights of |
| 59 | the parties affect the stability of the insurance rates and the |
| 60 | health care system and services that are overseen and regulated |
| 61 | by the State of Florida, and |
| 62 | WHEREAS, the Legislature intends that an arbitration |
| 63 | agreement be a voluntary agreement between a patient and a |
| 64 | health care provider or nursing home, and not a prerequisite to |
| 65 | medical services or care, and |
| 66 | WHEREAS, the Legislature intends that medical malpractice |
| 67 | insurers not require health care providers or others to require |
| 68 | the use of arbitration agreements without certain safeguards |
| 69 | that are designed to protect patients' and nursing home |
| 70 | residents' rights, and |
| 71 | WHEREAS, the Legislature intends that health care providers |
| 72 | and nursing homes not require consumers and patients to sign any |
| 73 | contract for services that changes the rights of the consumer or |
| 74 | patient as provided in chapter 766 or chapter 400, F.S., or that |
| 75 | requires a pre-dispute arbitration in advance of providing care, |
| 76 | NOW, THEREFORE, |
| 77 |
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| 78 | Be It Enacted by the Legislature of the State of Florida: |
| 79 |
|
| 80 | Section 1. Section 682.025, Florida Statutes, is created |
| 81 | to read: |
| 82 | 682.025 Contracts for medical services and nursing home |
| 83 | care; arbitration agreements.- |
| 84 | (1) As used in this section, the term: |
| 85 | (a) "Consumer" means a patient of a provider or a nursing |
| 86 | home resident. The term includes a legal guardian of the |
| 87 | consumer or any other person who is legally authorized to enter |
| 88 | into a pre-dispute agreement or post-dispute agreement with a |
| 89 | provider on behalf of a consumer. |
| 90 | (b) "Dispute" means a medical negligence claim under |
| 91 | chapter 766 or a claim against a nursing home pursuant to the |
| 92 | common law, s. 400.023, or s. 400.0233. |
| 93 | (c) "Provider" means a health care facility licensed under |
| 94 | chapter 395, a health care practitioner as defined in s. |
| 95 | 456.001, or a nursing home facility licensed under part II of |
| 96 | chapter 400. |
| 97 | (d) "Pre-dispute agreement" means an arbitration agreement |
| 98 | executed by a consumer and a provider before the occurrence of |
| 99 | events forming the basis of a dispute. |
| 100 | (e) "Post-dispute agreement" means an arbitration |
| 101 | agreement executed by a consumer and a provider after the |
| 102 | occurrence of events forming the basis of a dispute. |
| 103 | (2) Any pre-dispute agreement or post-dispute agreement |
| 104 | between a consumer and a provider which conforms to this chapter |
| 105 | is enforceable and consistent with the public policy of this |
| 106 | state. An arbitration agreement that violates the requirements |
| 107 | of this chapter is voidable at the option of the consumer until |
| 108 | the initiation of arbitration. |
| 109 | (3) A pre-dispute agreement or post-dispute agreement may |
| 110 | not restrict or abolish any substantive or due process right or |
| 111 | restrict in any way the damages or remedies available to the |
| 112 | consumer. |
| 113 | (4) A pre-dispute agreement or post-dispute agreement must |
| 114 | provide an opportunity to select the arbitrators by mutual |
| 115 | agreement of the consumer and the provider after the arbitration |
| 116 | has been initiated. The pre-dispute agreement and the post- |
| 117 | dispute agreement may not restrict the panel from which the |
| 118 | arbitrator is selected. The court shall appoint one or more |
| 119 | arbitrators who are acceptable to the consumer and provider if |
| 120 | the consumer and the provider are unable to reach an agreement |
| 121 | selecting the arbitrator. |
| 122 | (5)(a) Each pre-dispute agreement must be explained in |
| 123 | detail to the consumer by the provider. |
| 124 | (b) A pre-dispute agreement may be rescinded at any time |
| 125 | before the initiation of arbitration by the consumer or the |
| 126 | provider by notifying the other in writing of the recession. |
| 127 | (c) The pre-dispute agreement must: |
| 128 | 1. Include the following provision in the arbitration |
| 129 | agreement: |
| 130 |
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| 131 | It is understood that any dispute relating to |
| 132 | negligence or problems with care, that is as to |
| 133 | whether any services rendered under this agreement |
| 134 | were unnecessary or unauthorized or were improperly, |
| 135 | negligently, or incompetently rendered, will be |
| 136 | determined by submission to arbitration as provided by |
| 137 | the law of this state, and not by a lawsuit or resort |
| 138 | to court process except as allowed by the law of this |
| 139 | state for judicial review of arbitration agreements. |
| 140 | Both parties to this contract, by entering into it, |
| 141 | are foregoing their constitutional right to have the |
| 142 | dispute decided in a court of law before a jury, and |
| 143 | instead are accepting the use of arbitration. The |
| 144 | consumer has the right to seek legal counsel |
| 145 | concerning this agreement and has the right to rescind |
| 146 | this agreement by written notice to the provider at |
| 147 | any time before the beginning of the arbitration. |
| 148 |
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| 149 | 2. Be in a separate document apart from other documents |
| 150 | provided to the consumer by the provider and be clearly and |
| 151 | conspicuously identified as an arbitration agreement. |
| 152 | 3. Include the signature of an individual who has |
| 153 | witnessed the provider's explanation of the arbitration |
| 154 | agreement to the consumer. |
| 155 | 4. Include, immediately before the signature line provided |
| 156 | for the consumer, the following statement in at least 16-point |
| 157 | bold red type: |
| 158 |
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| 159 | NOTICE: BY SIGNING THIS ARBITRATION AGREEMENT, YOU ARE |
| 160 | AGREEING TO HAVE ANY DISPUTE DECIDED BY A NEUTRAL |
| 161 | ARBITRATOR AND YOU ARE GIVING UP YOUR CONSTITUTIONAL |
| 162 | RIGHT TO A JURY OR COURT TRIAL. |
| 163 |
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| 164 | YOU HAVE THE RIGHT TO CONSULT WITH AN ATTORNEY |
| 165 | REGARDING THIS AGREEMENT. YOU HAVE THE RIGHT TO |
| 166 | RESCIND THIS AGREEMENT IN WRITING AT ANY TIME BEFORE |
| 167 | BEGINNING AN ARBITRATION PROCEEDING. |
| 168 |
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| 169 | A PROVIDER MAY NOT REFUSE TO PROVIDE SERVICES TO YOU |
| 170 | SOLELY BECAUSE YOU REFUSED TO SIGN THE ARBITRATION |
| 171 | AGREEMENT OR RESCINDED AN ARBITRATION AGREEMENT. |
| 172 |
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| 173 | (d) The provider must give a copy of the pre-dispute |
| 174 | agreement to the consumer at the time it is signed by the |
| 175 | consumer and representative of the provider. |
| 176 | (e) A provider may not refuse to provide services to any |
| 177 | consumer solely because the consumer refused to sign the pre- |
| 178 | dispute agreement or exercised the right of rescission. |
| 179 | (f) A provider may not submit the pre-dispute agreement to |
| 180 | a consumer for approval if the consumer's medical condition |
| 181 | requires emergency treatment services and care as defined by s. |
| 182 | 395.002 or the condition prevents the consumer from making a |
| 183 | rational decision whether or not to execute the pre-dispute |
| 184 | agreement. |
| 185 | (6)(a) A provider must give the consumer 72 hours to |
| 186 | review a post-dispute agreement and to consult with an attorney, |
| 187 | if necessary, before signing the post-dispute agreement. |
| 188 | (b) The post-dispute agreement must: |
| 189 | 1. Be in a separate document apart from other documents |
| 190 | provided to the consumer by the provider and be clearly and |
| 191 | conspicuously identified as an arbitration agreement. |
| 192 | 2. Include, immediately before the signature line provided |
| 193 | for the consumer, the following statement in at least 16-point |
| 194 | bold red type: |
| 195 |
|
| 196 | NOTICE: BY SIGNING THIS ARBITRATION AGREEMENT, YOU ARE |
| 197 | AGREEING TO HAVE A DISPUTE DECIDED BY A NEUTRAL |
| 198 | ARBITRATOR AND YOU ARE GIVING UP YOUR CONSTITUTIONAL |
| 199 | RIGHT TO A JURY OR COURT TRIAL. |
| 200 |
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| 201 | YOU HAVE THE RIGHT TO REVIEW THIS AGREEMENT FOR 72 |
| 202 | HOURS BEFORE SIGNING THE ARBITRATION AGREEMENT AND TO |
| 203 | CONSULT WITH AN ATTORNEY REGARDING THE ARBITRATION |
| 204 | AGREEMENT IF YOU BELIEVE IT NECESSARY TO DO SO. |
| 205 | Section 2. This act shall take effect July 1, 2010. |