| 1 | A bill to be entitled |
| 2 | An act relating to health services claims; amending s. |
| 3 | 627.6141, F.S.; authorizing appeals from denials of |
| 4 | certain claims for certain services; requiring a health |
| 5 | insurer to conduct a retrospective review of the medical |
| 6 | necessity of a service under certain circumstances; |
| 7 | requiring the health insurer to submit a written |
| 8 | justification for a determination that a service was not |
| 9 | medically necessary and provide a process for appealing |
| 10 | the determination; amending s. 641.3156, F.S.; authorizing |
| 11 | appeals from denials of certain claims for certain |
| 12 | services; requiring a health maintenance organization to |
| 13 | conduct a retrospective review of the medical necessity of |
| 14 | a service under certain circumstances; requiring the |
| 15 | health maintenance organization to submit a written |
| 16 | justification for a determination that a service was not |
| 17 | medically necessary and provide a process for appealing |
| 18 | the determination; providing an effective date. |
| 19 |
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| 20 | Be It Enacted by the Legislature of the State of Florida: |
| 21 |
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| 22 | Section 1. Section 627.6141, Florida Statutes, is amended |
| 23 | to read: |
| 24 | 627.6141 Denial of claims.-Each claimant, or provider |
| 25 | acting for a claimant, who has had a claim denied or a portion |
| 26 | of a claim denied because the provider failed to obtain the |
| 27 | necessary authorization due to an unintentional act or error or |
| 28 | omission as not medically necessary must be provided an |
| 29 | opportunity for an appeal to the insurer's licensed physician |
| 30 | who is responsible for the medical necessity reviews under the |
| 31 | plan or is a member of the plan's peer review group. If the |
| 32 | provider appeals the denial, the health insurer shall conduct |
| 33 | and complete a retrospective review of the medical necessity of |
| 34 | the service within 30 business days after the submitted appeal. |
| 35 | If the insurer determines upon review that the service was |
| 36 | medically necessary, the insurer shall reverse the denial and |
| 37 | pay the claim. If the insurer determines that the service was |
| 38 | not medically necessary, the insurer shall submit to the |
| 39 | provider specific written clinical justification for the |
| 40 | determination. The appeal may be by telephone, and the insurer's |
| 41 | licensed physician must respond within a reasonable time, not to |
| 42 | exceed 15 business days. |
| 43 | Section 2. Subsection (3) of section 641.3156, Florida |
| 44 | Statutes, is renumbered as subsection (4), and a new subsection |
| 45 | (3) is added to that section to read: |
| 46 | 641.3156 Treatment authorization; payment of claims.- |
| 47 | (3) If a provider claim or a portion of a provider claim |
| 48 | is denied because the provider, due to an unintentional act of |
| 49 | error or omission, failed to obtain the necessary authorization, |
| 50 | the provider may appeal the denial to the health maintenance |
| 51 | organization's licensed physician who is responsible for medical |
| 52 | necessity reviews. The health maintenance organization shall |
| 53 | conduct and complete a retrospective review of the medical |
| 54 | necessity of the service within 30 business days after the |
| 55 | submitted appeal. If the health maintenance organization |
| 56 | determines that the service is medically necessary, the health |
| 57 | maintenance organization shall reverse the denial and pay the |
| 58 | claim. If the health maintenance organization determines that |
| 59 | the service is not medically necessary, the health maintenance |
| 60 | organization shall provide the provider with specific written |
| 61 | clinical justification for the determination. |
| 62 | Section 3. This act shall take effect July 1, 2010. |