1 | A bill to be entitled |
2 | An act relating to access to telecommunications service; |
3 | amending s. 427.704, F.S.; directing the Public Service |
4 | Commission to establish a statewide telecommunication |
5 | system capable of providing audible universal information |
6 | access service to persons who are visually impaired or |
7 | unable to communicate using a print medium; authorizing |
8 | the commission to contract for the administration and |
9 | operation of the system; providing for funding of the |
10 | system; providing an effective date. |
11 |
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12 | Be It Enacted by the Legislature of the State of Florida: |
13 |
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14 | Section 1. Section 427.704, Florida Statutes, is amended |
15 | to read: |
16 | 427.704 Powers and duties of the commission.- |
17 | (1)(a) The commission shall establish, implement, promote, |
18 | and oversee the administration of a statewide telecommunications |
19 | access system to provide access to telecommunications relay |
20 | services by persons who are hearing impaired or speech impaired, |
21 | or others who communicate with them. The telecommunications |
22 | access system shall provide for the purchase and distribution of |
23 | specialized telecommunications devices and the establishment of |
24 | statewide single provider telecommunications relay service |
25 | system which operates continuously. To provide |
26 | telecommunications relay services and distribute specialized |
27 | telecommunication devices to persons who are hearing impaired or |
28 | speech impaired, at a reasonable cost the commission shall: |
29 | 1.(a) Investigate, conduct public hearings, and solicit |
30 | the advice and counsel of the advisory committee established |
31 | pursuant to s. 427.706 to determine the most cost-effective |
32 | method for providing telecommunications relay service and |
33 | distributing specialized telecommunications devices. |
34 | 2.(b) Ensure that users of the telecommunications relay |
35 | service system pay rates no greater than the rates paid for |
36 | functionally equivalent voice communication services with |
37 | respect to such factors as duration of the call, time of day, |
38 | and distance from the point of origination to the point of |
39 | termination. |
40 | 3.(c) Ensure that the telecommunications access system |
41 | protects the privacy of persons to whom services are provided |
42 | and that all operators maintain the confidentiality of all relay |
43 | service messages. |
44 | 4.(d) Ensure that the telecommunications relay service |
45 | system complies with regulations adopted by the Federal |
46 | Communications Commission to implement Title IV of the Americans |
47 | with Disabilities Act. |
48 | (b) The commission shall provide for the establishment of |
49 | a statewide telecommunication system capable of providing |
50 | audible universal information access service to persons who are |
51 | visually impaired or unable to communicate using print media and |
52 | those who communicate with them. |
53 | 1. The commission may contract for the administration and |
54 | operation of the system. |
55 | 2. One-fourth of one percent of the current monthly |
56 | maintenance surcharge shall be used to fund the system. |
57 | (2) The commission shall designate as the administrator of |
58 | the telecommunications access system a corporation not for |
59 | profit organized for such purposes and incorporated pursuant to |
60 | chapter 617. For the purposes of this part, the commission may |
61 | order telecommunications companies to form such a corporation |
62 | not for profit. |
63 | (3)(a) The commission shall select the provider of the |
64 | telecommunications relay service pursuant to procedures |
65 | established by the commission. In selecting the service |
66 | provider, the commission shall take into consideration the cost |
67 | of providing the relay service and the interests of the hearing |
68 | impaired and speech impaired community in having access to a |
69 | high-quality and technologically advanced telecommunications |
70 | system. The commission shall award the contract to the bidder |
71 | whose proposal is the most advantageous to the state, taking |
72 | into consideration the following: |
73 | 1. The appropriateness and accessibility of the proposed |
74 | telecommunications relay service for the citizens of the state, |
75 | including persons who are hearing impaired or speech impaired. |
76 | 2. The overall quality of the proposed telecommunications |
77 | relay service. |
78 | 3. The charges for the proposed telecommunications relay |
79 | service system. |
80 | 4. The ability and qualifications of the bidder to provide |
81 | the proposed telecommunications relay service as outlined in the |
82 | request for proposals. |
83 | 5. Any proposed service enhancements and technological |
84 | enhancements which improve service without significantly |
85 | increasing cost. |
86 | 6. Any proposed inclusion of provision of assistance to |
87 | deaf persons with special needs to access the basic |
88 | telecommunications system. |
89 | 7. The ability to meet the proposed commencement date for |
90 | the telecommunications relay service. |
91 | 8. All other factors listed in the request for proposals. |
92 | (b) The commission shall consider the advice and counsel |
93 | of the advisory committee in the development of the request for |
94 | proposals. The request for proposals shall include, but not be |
95 | limited to: |
96 | 1. A description of the scope and general requirements of |
97 | the telecommunications relay service, including the required |
98 | compliance with regulations adopted by the Federal |
99 | Communications Commission to implement Title IV of the Americans |
100 | with Disabilities Act, the required service provisions and |
101 | service limitations, system design, service provider |
102 | qualifications, and service description, type of calls to be |
103 | provided, and charges to the users. |
104 | 2. A description of the telecommunications relay service |
105 | system standards. |
106 | 3. A description of information to be provided by the |
107 | bidder, including service provider qualifications, cost |
108 | information, including cost per call and startup costs, a |
109 | description of the system design, including network access and |
110 | facilities to be provided, and relay operator standards. |
111 | 4. A description of service provider reporting |
112 | requirements. |
113 | (c) The commission shall establish a request for a |
114 | proposals review committee, which shall include commission staff |
115 | and designated members of the advisory committee, to review the |
116 | proposals received by the commission and recommend a |
117 | telecommunications relay service provider to the commission for |
118 | final selection. By agreeing to serve on the review committee, |
119 | each member of the review committee shall agree that he or she |
120 | currently does not have and will not have any interest or |
121 | employment, either directly or indirectly, with potential |
122 | bidders that would conflict in any manner or degree with his or |
123 | her performance on the committee. |
124 | (d) To the extent a bidder desires any portion of its |
125 | proposal to be considered proprietary, confidential business |
126 | information, the bidder shall make such request concurrent with |
127 | filing its proposal and justify its request as provided in s. |
128 | 364.183. |
129 | (4)(a) The commission shall establish a mechanism to |
130 | recover the costs of implementing and maintaining the services |
131 | required pursuant to this part which shall be applied to each |
132 | basic telecommunications access line. In establishing the |
133 | recovery mechanism, the commission shall: |
134 | 1. Require all local exchange telecommunications companies |
135 | to impose a monthly surcharge on all local exchange |
136 | telecommunications company subscribers on an individual access |
137 | line basis, except that such surcharge shall not be imposed upon |
138 | more than 25 basic telecommunications access lines per account |
139 | bill rendered. |
140 | 2. Require all local exchange telecommunications companies |
141 | to include the surcharge as a part of the local service charge |
142 | that appears on the customer's bill, except that the local |
143 | exchange telecommunications company shall specify the surcharge |
144 | on the initial bill to the subscriber and itemize it at least |
145 | once annually. |
146 | 3. Allow the local exchange telecommunications company to |
147 | deduct and retain 1 percent of the total surcharge amount |
148 | collected each month to recover the billing, collecting, |
149 | remitting, and administrative costs attributed to the surcharge. |
150 | (b) The commission shall determine the amount of the |
151 | surcharge based upon the amount of funding necessary to |
152 | accomplish the purposes of this act and provide the services on |
153 | an ongoing basis; however, in no case shall the amount exceed 25 |
154 | cents per line per month. |
155 | (c) All moneys received by the local exchange |
156 | telecommunications company, less the amount retained as |
157 | authorized by subparagraph (4)(a)3., shall be remitted to the |
158 | administrator for deposit in appropriate financial institutions |
159 | regulated under state or federal law and used exclusively to |
160 | fund the telecommunications access systems system provided for |
161 | in this section herein. |
162 | (d) The surcharge collected by the local exchange |
163 | telecommunications companies is not subject to any sales, use, |
164 | franchise, income, municipal utility, gross receipts, or any |
165 | other tax, fee, or assessment, nor shall it be considered |
166 | revenue of the local exchange telecommunications companies for |
167 | any purpose. |
168 | (e) From the date of implementing the surcharge, the |
169 | commission shall review the amount of the surcharge at least |
170 | annually and shall order changes in the amount of the surcharge |
171 | as necessary to assure available funds for the provision of the |
172 | telecommunications access system established herein. If Where |
173 | the review of the surcharge determines that excess funds are |
174 | available, the commission may order the suspension of the |
175 | surcharge for a period which the commission deems appropriate. |
176 | (5) The commission shall require each local exchange |
177 | telecommunications company to begin assessing and collecting the |
178 | surcharge in the amount of 5 cents per access line per month on |
179 | bills rendered on or after July 1, 1991, for remission to the |
180 | administrator for deposit in the operational fund. Each local |
181 | exchange telecommunications company shall remit moneys collected |
182 | to the administrator. On August 15, 1991, Each local exchange |
183 | telecommunications company shall remit begin remitting the |
184 | moneys collected to the administrator on a monthly basis and in |
185 | a manner as prescribed by the commission. The administrator |
186 | shall use such moneys to cover costs incurred during the |
187 | development of the telecommunications relay services and to |
188 | establish and administer the specialized telecommunications |
189 | devices systems system. |
190 | (6) The commission shall establish a schedule for |
191 | completion of specific stages of the telecommunications relay |
192 | service development and implementation except that the statewide |
193 | telecommunications relay service shall commence on or before |
194 | June 1, 1992. |
195 | (7) The commission shall require the administrator to |
196 | submit financial statements for the distribution of specialized |
197 | telecommunications devices and the telecommunications relay |
198 | service to the commission quarterly, in the manner prescribed by |
199 | the commission. |
200 | (8) The commission shall adopt rules and may take any |
201 | other action necessary to implement the provisions of this act. |
202 | (9) The commission shall provide to the President of the |
203 | Senate and to the Speaker of the House of Representatives an |
204 | annual report on the operation of the telecommunications access |
205 | system. The first report shall be provided no later than January |
206 | 1, 1992, and successive Reports shall be provided by January 1 |
207 | of each year thereafter. Reports shall be prepared in |
208 | consultation with the administrator and the advisory committee. |
209 | The reports shall, at a minimum, briefly outline the status of |
210 | developments of the telecommunications access system, the number |
211 | of persons served, the call volume, revenues and expenditures, |
212 | the allocation of the revenues and expenditures between |
213 | provision of specialized telecommunications devices to |
214 | individuals and operation of statewide relay service, other |
215 | major policy or operational issues, and proposals for |
216 | improvements or changes to the telecommunications access system. |
217 | Section 2. This act shall take effect July 1, 2010. |