| 1 | A bill to be entitled |
| 2 | An act relating to the Long-Term Care Ombudsman Program; |
| 3 | amending ss. 400.0060 and 400.0067, F.S.; removing |
| 4 | references to onsite administrative assessments and |
| 5 | conforming cross-references to changes made by the act; |
| 6 | amending s. 400.0061, F.S.; revising legislative intent; |
| 7 | amending s. 400.0069, F.S.; providing additional duties of |
| 8 | the local long-term care ombudsman councils; amending s. |
| 9 | 400.0071, F.S.; revising rules relating to State Long-Term |
| 10 | Care Ombudsman Program complaint procedures; repealing s. |
| 11 | 400.0074, F.S., relating to a requirement that local |
| 12 | ombudsman councils conduct onsite administrative |
| 13 | assessments; amending s. 400.0081, F.S.; requiring written |
| 14 | consent of a resident of a long-term care facility for |
| 15 | release of medical records; repealing s. 400.0089, F.S., |
| 16 | relating to data reports regarding complaints about and |
| 17 | conditions in long-term care facilities; amending s. |
| 18 | 400.19, F.S.; revising conditions under which the Agency |
| 19 | for Health Care Administration is required to conduct |
| 20 | unannounced onsite facility reviews; amending s. 400.235, |
| 21 | F.S.; eliminating the role of the State Long-Term Care |
| 22 | Ombudsman Council in evaluating a nursing facility for the |
| 23 | Gold Seal Program; providing an effective date. |
| 24 |
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| 25 | Be It Enacted by the Legislature of the State of Florida: |
| 26 |
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| 27 | Section 1. Subsections (2) through (10) of section |
| 28 | 400.0060, Florida Statutes, are renumbered as subsections (1) |
| 29 | through (9), respectively, and present subsection (1) of that |
| 30 | section is amended to read: |
| 31 | 400.0060 Definitions.-When used in this part, unless the |
| 32 | context clearly dictates otherwise, the term: |
| 33 | (1) "Administrative assessment" means a review of |
| 34 | conditions in a long-term care facility which impact the rights, |
| 35 | health, safety, and welfare of residents with the purpose of |
| 36 | noting needed improvement and making recommendations to enhance |
| 37 | the quality of life for residents. |
| 38 | Section 2. Subsection (2) of section 400.0061, Florida |
| 39 | Statutes, is amended to read: |
| 40 | 400.0061 Legislative findings and intent; long-term care |
| 41 | facilities.- |
| 42 | (2) It is the intent of the Legislature, therefore, to |
| 43 | utilize voluntary citizen ombudsman councils under the |
| 44 | leadership of the ombudsman, and through them to operate an |
| 45 | ombudsman program which shall, without interference by any |
| 46 | executive agency, undertake to discover, investigate, and |
| 47 | determine the presence of conditions or individuals which |
| 48 | constitute a threat to the rights, health, safety, or welfare of |
| 49 | the residents of long-term care facilities. To ensure that the |
| 50 | effectiveness and efficiency of such investigations are not |
| 51 | impeded by advance notice or delay, the Legislature intends that |
| 52 | the ombudsman and ombudsman councils and their designated |
| 53 | representatives not be required to obtain warrants in order to |
| 54 | enter into a long-term care facility to conduct the duties of |
| 55 | the Office of State Long-Term Care Ombudsman, the State Long- |
| 56 | Term Care Ombudsman Council, or a local long-term care ombudsman |
| 57 | council or conduct investigations or onsite administrative |
| 58 | assessments of long-term care facilities. It is the further |
| 59 | intent of the Legislature that the environment in long-term care |
| 60 | facilities be conducive to the dignity and independence of |
| 61 | residents and that investigations by ombudsman councils shall |
| 62 | further the enforcement of laws, rules, and regulations that |
| 63 | safeguard the health, safety, and welfare of residents. |
| 64 | Section 3. Paragraph (b) of subsection (2) of section |
| 65 | 400.0067, Florida Statutes, is amended to read: |
| 66 | 400.0067 State Long-Term Care Ombudsman Council; duties; |
| 67 | membership.- |
| 68 | (2) The State Long-Term Care Ombudsman Council shall: |
| 69 | (b) Serve as an appellate body in receiving from the local |
| 70 | councils complaints not resolved at the local level. Any |
| 71 | individual member or members of the state council may enter any |
| 72 | long-term care facility involved in an appeal, pursuant to the |
| 73 | conditions specified in s. 400.0074(2). |
| 74 | Section 4. Subsection (3) of section 400.0069, Florida |
| 75 | Statutes, is amended, and paragraphs (h) and (i) are added to |
| 76 | subsection (2) of that section, to read: |
| 77 | 400.0069 Local long-term care ombudsman councils; duties; |
| 78 | membership.- |
| 79 | (2) The duties of the local councils are to: |
| 80 | (h) Ensure that residents have regular, timely access to |
| 81 | the ombudsman through visitations and that residents and |
| 82 | complainants receive timely responses to their complaints. |
| 83 | (i) Provide technical support for the development of |
| 84 | resident and family councils to protect the well-being and |
| 85 | rights of residents. |
| 86 | (3) In order to carry out the duties specified in |
| 87 | subsection (2), a member of a local council is authorized to |
| 88 | enter any long-term care facility without notice or first |
| 89 | obtaining a warrant, subject to the provisions of s. |
| 90 | 400.0074(2). |
| 91 | Section 5. Section 400.0071, Florida Statutes, is amended |
| 92 | to read: |
| 93 | 400.0071 State Long-Term Care Ombudsman Program complaint |
| 94 | procedures.-The department shall adopt rules implementing state |
| 95 | and local complaint procedures. The rules must include |
| 96 | procedures for: |
| 97 | (1) Receiving complaints made by or on behalf of long-term |
| 98 | care facility residents against a long-term care facility or an |
| 99 | employee of a long-term care facility. |
| 100 | (2) Conducting complaint investigations on behalf of long- |
| 101 | term care facility residents of a long-term care facility or an |
| 102 | employee of a long-term care facility subsequent to receiving a |
| 103 | complaint. |
| 104 | (3) Conducting onsite administrative assessments of long- |
| 105 | term care facilities. |
| 106 | Section 6. Section 400.0074, Florida Statutes, is |
| 107 | repealed. |
| 108 | Section 7. Paragraph (b) of subsection (1) of section |
| 109 | 400.0081, Florida Statutes, is amended to read: |
| 110 | 400.0081 Access to facilities, residents, and records.- |
| 111 | (1) A long-term care facility shall provide the office, |
| 112 | the state council and its members, and the local councils and |
| 113 | their members access to: |
| 114 | (b) Medical and social records of a resident for review as |
| 115 | necessary to investigate or resolve a complaint, if: |
| 116 | 1. The office has the written permission of the resident |
| 117 | or the legal representative of the resident and presents that |
| 118 | permission to the long-term care facility; or |
| 119 | 2. The resident is unable to consent to the review and has |
| 120 | no legal representative. |
| 121 | Section 8. Section 400.0089, Florida Statutes, is |
| 122 | repealed. |
| 123 | Section 9. Subsection (4) of section 400.19, Florida |
| 124 | Statutes, is amended to read: |
| 125 | 400.19 Right of entry and inspection.- |
| 126 | (4) The agency shall conduct unannounced onsite facility |
| 127 | reviews following written verification of licensee noncompliance |
| 128 | in instances in which a long-term care ombudsman council, |
| 129 | pursuant to ss. 400.0071 and 400.0075, has received a complaint |
| 130 | and has documented deficiencies in resident care or in the |
| 131 | physical plant of the facility that threaten the health, safety, |
| 132 | or security of residents, or when the agency documents through |
| 133 | inspection that conditions in a facility present a direct or |
| 134 | indirect threat to the health, safety, or security of residents. |
| 135 | However, the agency shall conduct unannounced onsite reviews |
| 136 | every 3 months of each facility while the facility has a |
| 137 | conditional license. Deficiencies related to physical plant do |
| 138 | not require followup reviews after the agency has determined |
| 139 | that correction of the deficiency has been accomplished and that |
| 140 | the correction is of the nature that continued compliance can be |
| 141 | reasonably expected. |
| 142 | Section 10. Paragraphs (f) and (g) of subsection (5) of |
| 143 | section 400.235, Florida Statutes, are amended to read: |
| 144 | 400.235 Nursing home quality and licensure status; Gold |
| 145 | Seal Program.- |
| 146 | (5) Facilities must meet the following additional criteria |
| 147 | for recognition as a Gold Seal Program facility: |
| 148 | (f) Evidence an outstanding record regarding the number |
| 149 | and types of substantiated complaints reported to the State |
| 150 | Long-Term Care Ombudsman Council within the 30 months preceding |
| 151 | application for the program. |
| 152 | (f)(g) Provide targeted inservice training provided to |
| 153 | meet training needs identified by internal or external quality |
| 154 | assurance efforts. |
| 155 |
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| 156 | A facility assigned a conditional licensure status may not |
| 157 | qualify for consideration for the Gold Seal Program until after |
| 158 | it has operated for 30 months with no class I or class II |
| 159 | deficiencies and has completed a regularly scheduled relicensure |
| 160 | survey. |
| 161 | Section 11. This act shall take effect July 1, 2011. |