1 | A bill to be entitled |
2 | An act relating to consumer protection; creating part XII |
3 | of chapter 559, F.S.; prohibiting certain third-party |
4 | sellers from engaging in certain transactions over the |
5 | Internet with consumers engaged in transactions with |
6 | certain merchants except under certain circumstances; |
7 | requiring certain disclosures to consumers; requiring a |
8 | consumer's express informed consent for charges; |
9 | authorizing consumers to cancel goods and services and |
10 | avoid charges; prohibiting certain merchants from |
11 | disclosing certain consumer information to certain third- |
12 | party sellers; providing mechanisms for consumers to stop |
13 | recurring charges; providing that violations are unfair or |
14 | deceptive trade practices; providing penalties and |
15 | remedies for violations; providing an effective date. |
16 |
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17 | Be It Enacted by the Legislature of the State of Florida: |
18 |
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19 | Section 1. Part XII of chapter 559, Florida Statutes, |
20 | consisting of section 559.951, is created to read: |
21 | PART XII |
22 | MISCELLANEOUS PROVISIONS |
23 | 559.951 Internet sales; prohibited practices.- |
24 | (1) As used in this section, the term: |
25 | (a) "Initial merchant" means a person who obtains a |
26 | consumer's billing information directly from the consumer |
27 | through an Internet transaction initiated by the consumer. |
28 | (b) "Posttransaction third-party seller" means a person |
29 | who: |
30 | 1. Sells or offers for sale any good or service over the |
31 | Internet; and |
32 | 2. Solicits the purchase of such goods or services over |
33 | the Internet from an initial merchant after the consumer has |
34 | initiated a transaction with the initial merchant. |
35 |
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36 | The term does not include the initial merchant, a subsidiary or |
37 | corporate affiliate of the initial merchant, or a successor of |
38 | the initial merchant. |
39 | (2) A posttransaction third-party seller may not charge or |
40 | attempt to charge a consumer's credit card, debit card, bank |
41 | account, or other account for any good or service sold in a |
42 | transaction conducted over the Internet, unless: |
43 | (a) Before obtaining the consumer's billing information, |
44 | the posttransaction third-party seller clearly and conspicuously |
45 | discloses to the consumer all material terms of the transaction, |
46 | including: |
47 | 1. A description of the goods or services being offered. |
48 | 2. A statement that the posttransaction third-party seller |
49 | is not affiliated with the initial merchant. Such statement must |
50 | include the disclosure of the posttransaction third-party |
51 | seller's name in a manner that clearly differentiates the |
52 | posttransaction third-party seller from the initial merchant. |
53 | 3. The cost of such goods or services. |
54 | 4. How and when the charges will be processed by the |
55 | posttransaction third-party seller. |
56 | (b) The posttransaction third-party seller receives the |
57 | express informed consent for the charge from the consumer whose |
58 | credit card, debit card, bank account, or other account will be |
59 | charged by: |
60 | 1. Obtaining from the consumer: |
61 | a. The full account number of the account to be charged or |
62 | other account information necessary to complete the transaction. |
63 | b. The consumer's name and address. |
64 | c. A means to contact the consumer. |
65 | 2. Requiring the consumer to perform an additional |
66 | affirmative action, such as selecting a confirmation button or |
67 | checking a box, which clearly and conspicuously indicates the |
68 | consumer's consent to be charged the amount disclosed. |
69 | 3. Sending to the consumer a written notice confirming the |
70 | transaction. The notice must clearly and conspicuously disclose |
71 | the following information by either first class United States |
72 | Mail or e-mail at least 20 days before charging the consumer: |
73 | a. The good or service purchased. |
74 | b. The amount that the consumer will be charged. |
75 | c. When the consumer's account will be charged. |
76 | d. Whether the charges are recurring. |
77 | e. A statement that the consumer may cancel at any time by |
78 | calling a telephone number provided in the notice or by sending |
79 | a written request to a mailing address or e-mail address |
80 | provided in the notice. |
81 | f. The name of the initial merchant and a statement that |
82 | the posttransaction third-party seller is a separate entity from |
83 | the initial merchant. |
84 | g. A statement that the consumer is being charged by the |
85 | posttransaction third-party seller for a transaction that is |
86 | separate from the consumer's transaction with the initial |
87 | merchant. |
88 | h. A mechanism for a consumer to cancel the good or |
89 | service, and stop any recurring charges, by phone, e-mail, or |
90 | United States Mail. |
91 | i. If the notice is sent by e-mail, the only words |
92 | appearing in the subject line shall be "Notice that we are |
93 | charging your (...type of account...) account." |
94 | (3) An initial merchant may not disclose a consumer's |
95 | credit card number, debit card number, bank account number, or |
96 | other account number, or disclose other consumer billing |
97 | information, to a posttransaction third-party seller. |
98 | (4) A posttransaction third-party seller may not: |
99 | (a) Charge a consumer unless the posttransaction third- |
100 | party seller provides a mechanism for the consumer to stop |
101 | recurring charges by telephone, e-mail, or United States mail; |
102 | or |
103 | (b) Change its vendor code, or otherwise change the way |
104 | the posttransaction third-party seller is identified on the |
105 | consumer's account, more than once per year, unless the |
106 | posttransaction third-party seller sends a notice of the change |
107 | by e-mail or United States mail. |
108 | (5) A violation of this section is deemed an unfair or |
109 | deceptive trade practice within the meaning of part II of |
110 | chapter 501. A person who violates this section is subject to |
111 | the penalties and remedies provided therein. |
112 | Section 2. This act shall take effect July 1, 2011. |