Florida Senate - 2011 CS for SB 1838 By the Committee on Health Regulation; and Senator Wise 588-04461-11 20111838c1 1 A bill to be entitled 2 An act relating to assisted living facilities; 3 creating the Florida Assisted Living Quality 4 Improvement Initiative Pilot Project; providing a 5 purpose; providing definitions; creating the pilot 6 project in area offices of the Agency for Health Care 7 Administration; providing an expiration date for the 8 pilot project; providing requirements for facilities 9 to be eligible to participate in the pilot project; 10 authorizing the Department of Elderly Affairs to adopt 11 rules; providing duties of the department with regard 12 to the pilot project; requiring the administrator of a 13 facility that is eligible to participate in the pilot 14 project to notify the Agency for Health Care 15 Administration when the facility agrees to enroll; 16 providing that enrollment in the pilot project is 17 voluntary; requiring each facility to execute an 18 agreement that includes a provision authorizing the 19 agency to terminate the facility’s participation in 20 the pilot project; providing for open enrollment each 21 year; providing that a facility’s enrollment in the 22 pilot project does not prohibit the facility from 23 seeking alternative accreditation; requiring the owner 24 or administrator of a facility that is enrolled in the 25 pilot project to enter into a contract with a quality 26 improvement team; providing for the composition and 27 duties of a quality improvement team; providing for 28 termination of the contract with a quality improvement 29 team; providing for the resumption of inspections by 30 the agency if a facility terminates enrollment in the 31 pilot project; authorizing a facility to terminate its 32 contract with a quality improvement team and execute a 33 contract with another team; requiring the agency to 34 approve or reject the request for another team; 35 requiring the agency to refer certain complaints 36 regarding a facility to the quality improvement team; 37 authorizing the agency to investigate repeated 38 complaints and refer them to the appropriate law 39 enforcement agency; authorizing the agency to 40 investigate and conduct periodic appraisal visits of a 41 facility; authorizing the agency to terminate a 42 facility from the pilot project and require that the 43 facility be subject to survey, inspection, and 44 monitoring visits by the agency; requiring each 45 quality improvement team to make available to the 46 agency certain reports; authorizing a quality 47 improvement team to use electronic means of capturing 48 data and generating reports; providing that reports 49 and documents of the quality improvement team may not 50 be used in certain tort actions; providing an 51 effective date. 52 53 Be It Enacted by the Legislature of the State of Florida: 54 55 Section 1. Florida Assisted Living Quality Improvement 56 Initiative Pilot Project.— 57 (1) The purpose of the pilot project is to identify best 58 practices for providing care to residents of licensed assisted 59 living facilities, provide caregivers with the competencies and 60 skills necessary to implement best practices, and develop, in 61 collaboration with the facility, a quality improvement plan to 62 reduce the need for institutional care. 63 (2) As used in this section, the term: 64 (a) “Agency” means the Agency for Health Care 65 Administration. 66 (b) “Department” means the Department of Elderly Affairs. 67 (3)(a) The pilot project shall be limited to no more than 68 four approved quality improvement teams throughout the pilot 69 areas and 20 facilities in each of the area office locations of 70 the agency which are identified as areas 4, 5, 6, 8, and 11. 71 This pilot project shall expire in 2016 unless reenacted by the 72 Legislature. 73 (b) Eligibility for participation is limited to facilities 74 that have a good survey track record, have not been cited for 75 any class I or class II violations, and have no more than five 76 uncorrected class III violations on the prior two annual surveys 77 and on any survey that resulted from a complaint. 78 (4) The department may adopt rules as needed to administer 79 the pilot project, with input from providers, advocates, the 80 agency, or others. The department shall: 81 (a) Establish a method to measure facility improvement and 82 collect data. 83 (b) Create criteria for quality improvement plans. 84 (c) Establish standards and requirements for quality 85 improvement teams. 86 (d) Establish the procedures for the agency to use in 87 approving or revoking approval of quality improvement teams. 88 (e) Specify provisions to prohibit a quality improvement 89 team from contracting with an assisted living facility in a 90 manner that creates a conflict of interest. 91 (f) Create an enrollment process and implementation 92 timeline for the pilot project. 93 (g) Establish a process to notify residents and the local 94 long-term care ombudsman council of each assisted living 95 facility that is enrolled in the pilot project. 96 (h) Establish the components and provisions that must be 97 contained in a contract between the facility and the approved 98 quality improvement team. 99 (i) Establish the procedures for resolving complaints that 100 are filed against a facility that is enrolled in the pilot 101 project. 102 (5) The administrator of a licensed facility that is 103 eligible to participate in the pilot project shall notify the 104 agency when the facility agrees to enroll. Enrollment in the 105 pilot project is voluntary. The agency shall enroll the first 20 106 eligible facilities in each area that seek enrollment. Before 107 enrollment, each facility must execute a memorandum of agreement 108 with the agency which includes a provision authorizing the 109 agency to terminate the facility’s participation in the pilot 110 project at will. The agency’s termination of a facility from the 111 pilot project may not be challenged or appealed under chapter 112 120, Florida Statutes. 113 (6) Open enrollment in the pilot project shall span from 114 January 1 until March 1 of each year. A facility’s enrollment in 115 the pilot project does not prohibit the facility from seeking 116 alternative accreditation from a recognized health care 117 accreditation organization, such as the Commission on 118 Accreditation of Rehabilitative Facilities or The Joint 119 Commission. 120 (7) The owner or administrator of each facility enrolled in 121 the pilot project shall enter into a contract with an approved 122 quality improvement team to develop, in accordance with the 123 department’s rules, and implement a quality improvement plan for 124 that facility. The facility must pay the quality improvement 125 team reasonable compensation for the services provided under the 126 contract. The quality improvement plan must be approved by the 127 agency prior to any implementation of the plan. The owner or 128 administrator shall consult with the quality improvement team 129 for the purpose of meeting the goals outlined in the quality 130 improvement plan. 131 (8) Each quality improvement team must evaluate the 132 progress of the facility in meeting the goals of the quality 133 improvement plan. A quality improvement team shall include a 134 quality improvement specialist who has professional expertise or 135 a background in working with behavioral health needs or aging 136 related needs, a licensed registered nurse, a licensed 137 dietician, and a staff development representative. 138 (9) Each quality improvement team must be approved by the 139 agency prior to entering into any contract with a facility. The 140 agency may revoke the approval of the quality improvement team 141 if the quality improvement team does not meet the requirements 142 or standards established by department rule. If such approval is 143 revoked, the quality improvement team may no longer provide 144 contract services to the facility and the facility must, within 145 30 days, enter into a contract with another approved quality 146 improvement team in order to remain enrolled in the pilot 147 project. 148 (10) Each quality improvement team shall: 149 (a) Conduct an annual assessment and followup visits as 150 needed to monitor the progress of the facility in meeting the 151 goals of the quality improvement plan. 152 (b) Consult with the owner and administrator of the 153 facility in meeting plan requirements, create systems to monitor 154 compliance with agency rules, ensure that training standards 155 established under s. 429.52, Florida Statutes, are met, and 156 provide access to community-based services that would improve 157 the care of the residents and the conditions in the facility. 158 (c) Maintain records of the assessments and ongoing efforts 159 to help the facility meet quality improvement goals. 160 (d) Issue a certification to each facility that meets 161 agency standards and is in compliance with the goals of its 162 quality improvement plan. 163 (11) A quality improvement team may terminate, without 164 penalty, the contract executed under subsection (7) with a 165 facility that has failed to meet the goals of the plan after 166 reasonable efforts are made to seek cooperation and assistance 167 from the owner and the administrator of the facility. If a 168 contract is terminated under these conditions, the facility is 169 automatically terminated from the pilot project. 170 (12) If a facility’s enrollment in the pilot project is 171 terminated, the quality improvement team shall notify the agency 172 and that facility shall be subject to the survey, inspection, 173 and monitoring visits conducted under s. 408.811, Florida 174 Statutes. The facility is not eligible to reenroll in the pilot 175 project until the agency has certified that the facility is in 176 substantial compliance with agency rules. 177 (13) A facility that has entered into a contract with an 178 approved quality improvement team may terminate that contract 179 without penalty and enter into a contract with another approved 180 team. If such termination is sought, the facility administrator 181 shall notify the agency area office in writing and specify the 182 reasons the facility seeks to terminate the contract. The agency 183 shall approve or reject the request under the terms and 184 conditions of the memorandum of agreement completed by the 185 facility before enrolling in the pilot project. 186 (14) The agency shall refer any complaint concerning the 187 facility to the quality improvement team if the complaint does 188 not allege immediate jeopardy to a resident of the facility, 189 serious substandard care, or actual harm to a resident of the 190 facility. The team shall investigate the complaint and work with 191 the owner or administrator to address the complaint. If there is 192 a pattern of repeated complaints, the agency may investigate 193 those complaints and refer the complaints to the appropriate law 194 enforcement agency in the local jurisdiction for investigation 195 to ensure the health, safety, and well-being of the facility’s 196 residents. 197 (15) The agency may investigate and conduct periodic 198 appraisal visits at any time in order to ensure compliance with 199 Florida law and the approved quality improvement plan and assess 200 the quality improvement team and the facility. If the agency 201 finds that the facility is in substantial noncompliance with the 202 quality improvement plan or state law, the agency may terminate 203 the facility from the pilot project and shall require the 204 facility to be subject to the survey, inspection, and monitoring 205 visits conducted under s. 408.811, Florida Statutes. 206 (16)(a) Each quality improvement team shall make available 207 to the agency reports generated following a visit to an enrolled 208 facility. 209 (b) Each quality improvement team may use electronic means 210 of capturing data and generating reports relating to compliance 211 with the quality improvement plan. 212 (17) Reports and documents generated by the quality 213 improvement teams may not be used in any tort action sought 214 against the licenseholder of an enrolled facility. 215 (18) A facility owner, administrator, or employee may not 216 have an ownership interest in, or provide services to, any 217 business owned by a member of a quality improvement team, and an 218 owner, administrator, or employee may not participate as a 219 member of a quality improvement team. 220 Section 2. This act shall take effect July 1, 2011.