| 1 | A bill to be entitled |
| 2 | An act relating to the Department of Financial Services; |
| 3 | amending s. 20.121, F.S.; revising duties of the Division |
| 4 | of Consumer Services; amending ss. 284.01 and 284.36, |
| 5 | F.S.; revising criteria for premiums charged to agencies |
| 6 | and departments for purposes of the State Risk Management |
| 7 | Trust Fund; amending s. 284.42, F.S.; revising reporting |
| 8 | requirements on the state insurance program; requiring the |
| 9 | Division of Risk Management to analyze and report on |
| 10 | certain agency return-to-work programs and activities; |
| 11 | amending s. 284.50, F.S.; requiring certain agencies to |
| 12 | establish and maintain return-to-work programs for certain |
| 13 | employees; providing program goals; requiring the Division |
| 14 | of Risk Management to evaluate agency risk management |
| 15 | programs; requiring reports; requiring agencies to respond |
| 16 | to the division's evaluation and recommendations; |
| 17 | requiring the division to submit a report of an evaluation |
| 18 | to the appropriations committees of the Legislature under |
| 19 | certain circumstances; amending s. 440.50, F.S.; providing |
| 20 | for reversion of certain unencumbered and undisbursed |
| 21 | funds to the Workers' Compensation Administration Trust |
| 22 | Fund; providing an effective date. |
| 23 |
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| 24 | Be It Enacted by the Legislature of the State of Florida: |
| 25 |
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| 26 | Section 1. Paragraph (h) of subsection (2) of section |
| 27 | 20.121, Florida Statutes, is amended to read: |
| 28 | 20.121 Department of Financial Services.-There is created |
| 29 | a Department of Financial Services. |
| 30 | (2) DIVISIONS.-The Department of Financial Services shall |
| 31 | consist of the following divisions: |
| 32 | (h) The Division of Consumer Services. |
| 33 | 1. The Division of Consumer Services shall perform the |
| 34 | following functions concerning products or services regulated by |
| 35 | the department of Financial Services or by either office of the |
| 36 | Office of Insurance Regulation Financial Services Commission: |
| 37 | a. Receive inquiries and complaints from consumers. |
| 38 | b. Prepare and disseminate such information as the |
| 39 | department deems appropriate to inform or assist consumers. |
| 40 | c. Provide direct assistance and advocacy for consumers |
| 41 | who request such assistance or advocacy. |
| 42 | d. With respect to apparent or potential violations of law |
| 43 | or applicable rules by a person or entity licensed by the |
| 44 | department or office by either office of the commission, report |
| 45 | such apparent or potential violations violation to the office or |
| 46 | the appropriate division of the department or office of the |
| 47 | commission, which may take such further action as it deems |
| 48 | appropriate. |
| 49 | e. Designate an employee of the division as primary |
| 50 | contact for consumers on issues relating to sinkholes. |
| 51 | 2. Any person licensed or issued a certificate of |
| 52 | authority by the department or by the Office of Insurance |
| 53 | Regulation shall respond, in writing, to the Division of |
| 54 | Consumer Services within 20 days after receipt of a written |
| 55 | request for information from the division concerning a consumer |
| 56 | complaint. The response must address the issues and allegations |
| 57 | raised in the this complaint. The division may, in its |
| 58 | discretion, impose an administrative penalty for failure to |
| 59 | comply with this subparagraph of in an amount up to $2,500 per |
| 60 | violation upon any entity licensed by the department or the |
| 61 | office of Insurance Regulation and $250 for the first violation, |
| 62 | $500 for the second violation, and up to $1,000 per violation |
| 63 | thereafter upon any individual licensed by the department or the |
| 64 | office of Insurance Regulation. |
| 65 | 3. The department may adopt rules to implement the |
| 66 | provisions of this paragraph. |
| 67 | 4. The powers, duties, and responsibilities expressed or |
| 68 | granted in this paragraph do shall not limit the powers, duties, |
| 69 | and responsibilities of the department of Financial Services, |
| 70 | the Financial Services Commission, the Office of Insurance |
| 71 | Regulation, or the Office of Financial Regulation set forth |
| 72 | elsewhere in the Florida Statutes. |
| 73 | Section 2. Subsection (5) of section 284.01, Florida |
| 74 | Statutes, is amended to read: |
| 75 | 284.01 State Risk Management Trust Fund; coverages to be |
| 76 | provided.- |
| 77 | (5) Premiums charged to agencies for coverage shall be |
| 78 | adopted promulgated on a retrospective rating arrangement based |
| 79 | upon actual losses accruing to the fund and loss prevention |
| 80 | results, taking into account reasonable expectations, |
| 81 | maintenance, and stability of the fund and cost of reinsurance. |
| 82 | Section 3. Section 284.36, Florida Statutes, is amended to |
| 83 | read: |
| 84 | 284.36 Appropriation deposits; premium payment.-Premiums |
| 85 | for coverage by the State Risk Management Trust Fund as |
| 86 | calculated on all coverages shall be billed and charged to each |
| 87 | state agency according to coverages obtained by the fund for |
| 88 | their benefit, and such obligations shall be paid promptly by |
| 89 | each agency from its operating budget upon presentation of a |
| 90 | bill therefor. After the first year of operation, premiums to be |
| 91 | charged to all departments of the state are to be computed on a |
| 92 | retrospective rating arrangement based upon actual losses |
| 93 | accruing to the fund and loss prevention results, taking into |
| 94 | account reasonable expectations, the maintenance and stability |
| 95 | of the fund, and the cost of insurance. |
| 96 | Section 4. Subsection (1) of section 284.42, Florida |
| 97 | Statutes, is amended to read: |
| 98 | 284.42 Reports on state insurance program.- |
| 99 | (1)(a) The Department of Financial Services, with the |
| 100 | Department of Management Services, shall conduct make an |
| 101 | analysis of the state insurance program each year and, on or |
| 102 | before January 1, submit a report containing the results of the |
| 103 | analysis to the Governor, the President of the Senate, and the |
| 104 | Speaker of the House of Representatives annually, which shall |
| 105 | include: |
| 106 | 1.(a) Complete underwriting information as to the nature |
| 107 | of the risks accepted for self-insurance and those risks that |
| 108 | are transferred to the insurance market. |
| 109 | 2.(b) The funds allocated to the Florida Casualty Risk |
| 110 | Management Trust Fund and premiums paid for insurance through |
| 111 | the market. |
| 112 | 3.(c) The method of handling legal matters and the cost |
| 113 | allocated. |
| 114 | 4.(d) The method and cost of handling inspection and |
| 115 | engineering of risks. |
| 116 | 5.(e) The cost of risk management service purchased. |
| 117 | 6.(f) The cost of managing the State Insurance Program by |
| 118 | the Department of Financial Services and the Department of |
| 119 | Management Services. |
| 120 | (b) Beginning January 1, 2013, the Division of Risk |
| 121 | Management must include in its annual report an analysis of |
| 122 | agency return-to-work efforts, including, but not limited to, |
| 123 | agency return-to-work program performance metrics and a status |
| 124 | report on participating return-to-work programs. The report must |
| 125 | specify benchmarks, including, but not limited to, the average |
| 126 | lost-time claims per year for each agency; the total number of |
| 127 | lost claims; and specific agency measurable outcomes indicating |
| 128 | the change in performance from year to year. |
| 129 | Section 5. Subsections (3) and (4) are added to section |
| 130 | 284.50, Florida Statutes, to read: |
| 131 | 284.50 Loss prevention program; safety coordinators; |
| 132 | Interagency Advisory Council on Loss Prevention; employee |
| 133 | recognition program.- |
| 134 | (3) The Department of Financial Services and all agencies |
| 135 | that employ more than 3,500 full-time employees and are provided |
| 136 | workers' compensation insurance coverage by the State Risk |
| 137 | Management Trust Fund shall establish and maintain return-to- |
| 138 | work programs for employees who are receiving workers' |
| 139 | compensation benefits. The primary goal of such programs is to |
| 140 | enable injured workers to remain at work or return to work to |
| 141 | perform job duties within the physical or mental functional |
| 142 | limitations and restrictions established by the workers' |
| 143 | treating physicians. If limitations or restrictions are not |
| 144 | established in writing by a worker's treating physician, the |
| 145 | worker is deemed fully able to perform the same work duties he |
| 146 | or she performed before the injury. |
| 147 | (4) The Division of Risk Management must evaluate each |
| 148 | agency's risk management programs, including, but not limited |
| 149 | to, return-to-work, safety, and loss prevention programs, at |
| 150 | least once every 5 years. A report, including, but not limited |
| 151 | to, any recommended corrective action, that results from an |
| 152 | evaluation must be provided to the head of the agency being |
| 153 | evaluated, the Chief Financial Officer, and the Director of the |
| 154 | Division of Risk Management. The agency head must provide to the |
| 155 | Division of Risk Management a response to all recommendations in |
| 156 | the report within 45 days after receipt of the report and a plan |
| 157 | for implementing any corrective action the agency intends to |
| 158 | take in response to the report. If the agency disagrees with any |
| 159 | final recommendations in the report, including, but not limited |
| 160 | to, any recommended corrective action or the agency fails to |
| 161 | implement any recommended corrective action within a reasonable |
| 162 | time, the division must submit a report of the evaluation to the |
| 163 | appropriations committees of the Legislature. |
| 164 | Section 6. Subsection (5) is added to section 440.50, |
| 165 | Florida Statutes, to read: |
| 166 | 440.50 Workers' Compensation Administration Trust Fund.- |
| 167 | (5) Funds appropriated by operating appropriation or |
| 168 | nonoperating transfer from the Workers' Compensation |
| 169 | Administration Trust Fund to the Department of Education, the |
| 170 | Agency for Health Care Administration, the Department of |
| 171 | Business and Professional Regulation, the Department of |
| 172 | Management Services, the First District Court of Appeal, and the |
| 173 | Justice Administrative Commission remaining unencumbered on June |
| 174 | 30 or undisbursed on September 30 each year revert to the |
| 175 | Workers' Compensation Administration Trust Fund. |
| 176 | Section 7. This act shall take effect July 1, 2011. |