| 1 | A bill to be entitled |
| 2 | An act relating to personal injury protection insurance; |
| 3 | amending s. 26.012, F.S.; providing that circuit courts |
| 4 | have exclusive original jurisdiction of unresolved |
| 5 | arbitration actions involving the Florida Motor Vehicle |
| 6 | No-Fault Law; amending s. 627.4137, F.S.; requiring |
| 7 | requests made to a self-insured corporation for disclosure |
| 8 | of certain information to be by certified mail; amending |
| 9 | s. 627.731, F.S.; providing legislative intent; amending |
| 10 | s. 627.736, F.S.; revising a reference to Medicare Part B |
| 11 | payments as the schedule for an insurer's discretionary |
| 12 | use when limiting reimbursement of certain medical |
| 13 | services, supplies, and care; specifying the Medicare fee |
| 14 | schedule or payment limitation that is to be used by an |
| 15 | insurer to limit reimbursements for certain medical |
| 16 | services, supplies, and care; requiring both the insured |
| 17 | and any assignee of benefits or payments to cooperate |
| 18 | under the terms of the policy; requiring a provider who is |
| 19 | assigned the benefits of an insured to submit to |
| 20 | examination under oath under certain circumstances; |
| 21 | requiring a provider to produce certain knowledgeable |
| 22 | individuals for examination under oath under certain |
| 23 | circumstances; requiring certain records be provided by |
| 24 | claimants for inspection if requested by an insurer; |
| 25 | authorizing methods for recording examinations under oath; |
| 26 | providing that certain actions by an insurer constitute an |
| 27 | unfair and deceptive trade practice; subjecting insurers |
| 28 | to penalties for an unfair and deceptive trade practice; |
| 29 | creating a presumption relating to failing to appear for |
| 30 | an examination; specifying that submitting to an |
| 31 | examination is a condition precedent to recovering |
| 32 | benefits; providing for application relating to attorney's |
| 33 | fees; limiting the amount of recoverable attorney's fees; |
| 34 | prohibiting the use of a contingency risk multiplier when |
| 35 | calculating attorney's fees; authorizing binding |
| 36 | arbitration as a policy provision for dispute resolution; |
| 37 | providing requirements and procedures relating to |
| 38 | arbitration; providing for the recovery of specified |
| 39 | attorney's fees and costs by a prevailing party in |
| 40 | arbitration; defining prevailing party; providing for |
| 41 | judicial appeal of an arbitration award; providing for the |
| 42 | scope of review on appeal; providing an effective date. |
| 43 |
|
| 44 | Be It Enacted by the Legislature of the State of Florida: |
| 45 |
|
| 46 | Section 1. Subsection (2) of section 26.012, Florida |
| 47 | Statutes, is amended to read: |
| 48 | 26.012 Jurisdiction of circuit court.- |
| 49 | (2) They shall have exclusive original jurisdiction: |
| 50 | (a) In all actions at law not cognizable by the county |
| 51 | courts.; |
| 52 | (b) Of proceedings relating to the settlement of the |
| 53 | estates of decedents and minors, the granting of letters |
| 54 | testamentary, guardianship, involuntary hospitalization, the |
| 55 | determination of incompetency, and other jurisdiction usually |
| 56 | pertaining to courts of probate.; |
| 57 | (c) In all cases in equity including all cases relating to |
| 58 | juveniles except traffic offenses as provided in chapters 316 |
| 59 | and 985.; |
| 60 | (d) Of all felonies and of all misdemeanors arising out of |
| 61 | the same circumstances as a felony which is also charged.; |
| 62 | (e) In all cases involving legality of any tax assessment |
| 63 | or toll or denial of refund, except as provided in s. 72.011.; |
| 64 | (f) In actions of ejectment.; and |
| 65 | (g) In all actions involving the title and boundaries of |
| 66 | real property. |
| 67 | (h) In all actions not resolved by arbitration involving |
| 68 | the Florida Motor Vehicle No-Fault Law, codified in ss. 627.730- |
| 69 | 627.7407. |
| 70 | Section 2. Subsection (3) is added to section 627.4137, |
| 71 | Florida Statutes, to read: |
| 72 | 627.4137 Disclosure of certain information required.- |
| 73 | (3) Any request made to a self-insured corporation under |
| 74 | this section must be sent via United States certified mail to |
| 75 | the registered agent of the disclosing entity. |
| 76 | Section 3. Section 627.731, Florida Statutes, is amended |
| 77 | to read: |
| 78 | 627.731 Purpose and legislative intent.- |
| 79 | (1) The purpose of ss. 627.730-627.7405 is to provide for |
| 80 | medical, surgical, funeral, and disability insurance benefits |
| 81 | without regard to fault, and to require motor vehicle insurance |
| 82 | securing such benefits, for motor vehicles required to be |
| 83 | registered in this state and, with respect to motor vehicle |
| 84 | accidents, a limitation on the right to claim damages for pain, |
| 85 | suffering, mental anguish, and inconvenience. |
| 86 | (2) It is the intent of the Legislature to balance the |
| 87 | insured's interest in prompt payment of valid claims for no- |
| 88 | fault insurance benefits with the public's interest in reducing |
| 89 | fraud, abuse, and overuse of the no-fault system. To these ends, |
| 90 | the intent of this act is to enhance the investigation and |
| 91 | prevention of fraudulent insurance acts in this state, to remove |
| 92 | incentives for manufactured litigation, and to revise provisions |
| 93 | of law that may create incentives for fraudulent insurance acts. |
| 94 | As such, ss. 627.730-627.7405 shall be construed according to |
| 95 | the plain language of the statutory provisions which are |
| 96 | designed to meet these goals. |
| 97 | (3) It is the further intent of the Legislature that the |
| 98 | provisions, schedules, and procedures authorized in ss. 627.730- |
| 99 | 627.7405 be implemented by the insurers who offer personal |
| 100 | injury protection benefits. Provisions, schedules, and |
| 101 | procedures authorized in ss. 627.730-627.7405 have full force |
| 102 | and effect regardless of their inclusion in an insurance policy |
| 103 | form, and an insurer is not required to amend its policy form to |
| 104 | utilize provisions, schedules, or procedures specifically |
| 105 | authorized by the Florida Motor Vehicle No-Fault law. |
| 106 | Section 4. Paragraph (a) of subsection (5), paragraph (b) |
| 107 | of subsection (6), paragraph (b) of subsection (7), and |
| 108 | subsection (8) of section 627.736, Florida Statutes, are |
| 109 | amended, present subsection (16) is redesignated as subsection |
| 110 | (17), and new subsections (16) and (18) are added to that |
| 111 | section, to read: |
| 112 | 627.736 Required personal injury protection benefits; |
| 113 | exclusions; priority; claims.- |
| 114 | (5) CHARGES FOR TREATMENT OF INJURED PERSONS.- |
| 115 | (a)1. Any physician, hospital, clinic, or other person or |
| 116 | institution lawfully rendering treatment to an injured person |
| 117 | for a bodily injury covered by personal injury protection |
| 118 | insurance may charge the insurer and injured party only a |
| 119 | reasonable amount pursuant to this section for the services and |
| 120 | supplies rendered, and the insurer providing such coverage may |
| 121 | pay for such charges directly to such person or institution |
| 122 | lawfully rendering such treatment, if the insured receiving such |
| 123 | treatment or his or her guardian has countersigned the properly |
| 124 | completed invoice, bill, or claim form approved by the office |
| 125 | upon which such charges are to be paid for as having actually |
| 126 | been rendered, to the best knowledge of the insured or his or |
| 127 | her guardian. In no event, however, may such a charge be in |
| 128 | excess of the amount the person or institution customarily |
| 129 | charges for like services or supplies. With respect to a |
| 130 | determination of whether a charge for a particular service, |
| 131 | treatment, or otherwise is reasonable, consideration may be |
| 132 | given to evidence of usual and customary charges and payments |
| 133 | accepted by the provider involved in the dispute, and |
| 134 | reimbursement levels in the community and various federal and |
| 135 | state medical fee schedules applicable to automobile and other |
| 136 | insurance coverages, and other information relevant to the |
| 137 | reasonableness of the reimbursement for the service, treatment, |
| 138 | or supply. |
| 139 | 2. The insurer may limit reimbursement to 80 percent of |
| 140 | the following schedule of maximum charges: |
| 141 | a. For emergency transport and treatment by providers |
| 142 | licensed under chapter 401, 200 percent of Medicare. |
| 143 | b. For emergency services and care provided by a hospital |
| 144 | licensed under chapter 395, 75 percent of the hospital's usual |
| 145 | and customary charges. |
| 146 | c. For emergency services and care as defined by s. |
| 147 | 395.002(9) provided in a facility licensed under chapter 395 |
| 148 | rendered by a physician or dentist, and related hospital |
| 149 | inpatient services rendered by a physician or dentist, the usual |
| 150 | and customary charges in the community. |
| 151 | d. For hospital inpatient services, other than emergency |
| 152 | services and care, 200 percent of the Medicare Part A |
| 153 | prospective payment applicable to the specific hospital |
| 154 | providing the inpatient services. |
| 155 | e. For hospital outpatient services, other than emergency |
| 156 | services and care, 200 percent of the Medicare Part A Ambulatory |
| 157 | Payment Classification for the specific hospital providing the |
| 158 | outpatient services. |
| 159 | f. For all other medical services, supplies, and care, |
| 160 | including durable medical equipment and care and services |
| 161 | rendered by clinical laboratories, 200 percent of the allowable |
| 162 | amount under the participating physicians schedule of Medicare |
| 163 | Part B. However, if such services, supplies, or care is not |
| 164 | reimbursable under Medicare Part B, or if the care and services |
| 165 | are rendered in an ambulatory surgical center, the insurer may |
| 166 | limit reimbursement to 80 percent of the maximum reimbursable |
| 167 | allowance under workers' compensation, as determined under s. |
| 168 | 440.13 and rules adopted thereunder which are in effect at the |
| 169 | time such services, supplies, or care is provided. Services, |
| 170 | supplies, or care that is not reimbursable under Medicare or |
| 171 | workers' compensation is not required to be reimbursed by the |
| 172 | insurer. |
| 173 | 3. For purposes of subparagraph 2., the applicable fee |
| 174 | schedule or payment limitation under Medicare is the fee |
| 175 | schedule or payment limitation that was in effect as of January |
| 176 | 1 of the year in which at the time the services, supplies, or |
| 177 | care was rendered and for the area in which such services were |
| 178 | rendered and shall apply throughout the remainder of the year, |
| 179 | notwithstanding any subsequent changes made to such fee schedule |
| 180 | or payment limitation, except that it may not be less than the |
| 181 | allowable amount under the participating physicians schedule of |
| 182 | Medicare Part B for 2007 for medical services, supplies, and |
| 183 | care subject to Medicare Part B. |
| 184 | 4. Subparagraph 2. does not allow the insurer to apply any |
| 185 | limitation on the number of treatments or other utilization |
| 186 | limits that apply under Medicare or workers' compensation. An |
| 187 | insurer that applies the allowable payment limitations of |
| 188 | subparagraph 2. must reimburse a provider who lawfully provided |
| 189 | care or treatment under the scope of his or her license, |
| 190 | regardless of whether such provider would be entitled to |
| 191 | reimbursement under Medicare due to restrictions or limitations |
| 192 | on the types or discipline of health care providers who may be |
| 193 | reimbursed for particular procedures or procedure codes. |
| 194 | 5. If an insurer limits payment as authorized by |
| 195 | subparagraph 2., the person providing such services, supplies, |
| 196 | or care may not bill or attempt to collect from the insured any |
| 197 | amount in excess of such limits, except for amounts that are not |
| 198 | covered by the insured's personal injury protection coverage due |
| 199 | to the coinsurance amount or maximum policy limits. |
| 200 | (6) DISCOVERY OF FACTS ABOUT AN INJURED PERSON; DISPUTES.- |
| 201 | (b) Every physician, hospital, clinic, or other medical |
| 202 | institution providing, before or after bodily injury upon which |
| 203 | a claim for personal injury protection insurance benefits is |
| 204 | based, any products, services, or accommodations in relation to |
| 205 | that or any other injury, or in relation to a condition claimed |
| 206 | to be connected with that or any other injury, shall, if |
| 207 | requested to do so by the insurer against whom the claim has |
| 208 | been made, furnish forthwith a written report of the history, |
| 209 | condition, treatment, dates, and costs of such treatment of the |
| 210 | injured person and why the items identified by the insurer were |
| 211 | reasonable in amount and medically necessary, together with a |
| 212 | sworn statement that the treatment or services rendered were |
| 213 | reasonable and necessary with respect to the bodily injury |
| 214 | sustained and identifying which portion of the expenses for such |
| 215 | treatment or services was incurred as a result of such bodily |
| 216 | injury, and produce forthwith, and permit the inspection and |
| 217 | copying of, his or her or its records regarding such history, |
| 218 | condition, treatment, dates, and costs of treatment; provided |
| 219 | that this shall not limit the introduction of evidence at trial. |
| 220 | Such sworn statement shall read as follows: "Under penalty of |
| 221 | perjury, I declare that I have read the foregoing, and the facts |
| 222 | alleged are true, to the best of my knowledge and belief." No |
| 223 | cause of action for violation of the physician-patient privilege |
| 224 | or invasion of the right of privacy shall be permitted against |
| 225 | any physician, hospital, clinic, or other medical institution |
| 226 | complying with the provisions of this section. The person |
| 227 | requesting such records and such sworn statement shall pay all |
| 228 | reasonable costs connected therewith. If an insurer makes a |
| 229 | written request for documentation or information under this |
| 230 | paragraph within 30 days after having received notice of the |
| 231 | amount of a covered loss under paragraph (4)(a), the amount or |
| 232 | the partial amount which is the subject of the insurer's inquiry |
| 233 | shall become overdue if the insurer does not pay in accordance |
| 234 | with paragraph (4)(b) or within 10 days after the insurer's |
| 235 | receipt of the requested documentation or information, whichever |
| 236 | occurs later. For purposes of this paragraph, the term "receipt" |
| 237 | includes, but is not limited to, inspection and copying pursuant |
| 238 | to this paragraph. Any insurer that requests documentation or |
| 239 | information pertaining to reasonableness of charges or medical |
| 240 | necessity under this paragraph without a reasonable basis for |
| 241 | such requests as a general business practice is engaging in an |
| 242 | unfair trade practice under the insurance code. If an insured |
| 243 | seeking to recover benefits under ss. 627.730-627.7405 assigns |
| 244 | the contractual right to those benefits or the payment of those |
| 245 | benefits to any person or entity, the assignee shall comply with |
| 246 | the terms of the policy, and both the insured and the assignee |
| 247 | shall be obligated to cooperate under the policy, which |
| 248 | includes, but is not limited to, submitting to examinations |
| 249 | under oath. Compliance with this paragraph is a condition |
| 250 | precedent to the recovery of benefits under ss. 627.730- |
| 251 | 627.7405. If an insurer requests an examination under oath of a |
| 252 | medical provider, the provider must produce those individuals |
| 253 | with the most knowledge of the issues identified by the insurer |
| 254 | in the request for examination under oath. All claimants must |
| 255 | produce and provide for inspection all documents requested by |
| 256 | the insurer that are reasonably obtainable by the claimant. |
| 257 | Examinations under oath may be recorded by audio, video, court |
| 258 | reporter, or any combination thereof. Any insurer that, as a |
| 259 | general practice, requests examinations under oath without a |
| 260 | reasonable basis is engaging in an unfair and deceptive trade |
| 261 | practice. |
| 262 | (7) MENTAL AND PHYSICAL EXAMINATION OF INJURED PERSON; |
| 263 | REPORTS.- |
| 264 | (b) If requested by the person examined, a party causing |
| 265 | an examination to be made shall deliver to him or her a copy of |
| 266 | every written report concerning the examination rendered by an |
| 267 | examining physician, at least one of which reports must set out |
| 268 | the examining physician's findings and conclusions in detail. |
| 269 | After such request and delivery, the party causing the |
| 270 | examination to be made is entitled, upon request, to receive |
| 271 | from the person examined every written report available to him |
| 272 | or her or his or her representative concerning any examination, |
| 273 | previously or thereafter made, of the same mental or physical |
| 274 | condition. By requesting and obtaining a report of the |
| 275 | examination so ordered, or by taking the deposition of the |
| 276 | examiner, the person examined waives any privilege he or she may |
| 277 | have, in relation to the claim for benefits, regarding the |
| 278 | testimony of every other person who has examined, or may |
| 279 | thereafter examine, him or her in respect to the same mental or |
| 280 | physical condition. If a person unreasonably refuses to submit |
| 281 | to an examination, the personal injury protection carrier is no |
| 282 | longer liable for subsequent personal injury protection benefits |
| 283 | incurred after the date of the first request for examination. |
| 284 | Failure to appear for an examination creates a rebuttable |
| 285 | presumption that the failure was an unreasonable refusal. |
| 286 | Submission to an examination is a condition precedent to |
| 287 | benefits. |
| 288 | (8) APPLICABILITY OF PROVISION REGULATING ATTORNEY'S |
| 289 | FEES.-With respect to any dispute under the provisions of ss. |
| 290 | 627.730-627.7405 between the insured and the insurer, or between |
| 291 | an assignee of an insured's rights and the insurer, or between |
| 292 | any entity or person seeking payment of benefits pursuant to the |
| 293 | terms of the policy, the provisions of s. 627.428 shall apply, |
| 294 | except as provided in subsections (10), (15), and (18)(15). Any |
| 295 | attorney's fees recovered under ss. 627.730-627.7405 shall be |
| 296 | limited to the lesser of $10,000 or treble the disputed amount |
| 297 | recovered by the attorney under ss. 627.730-627.7405. Attorney's |
| 298 | fees in a class action under ss. 627.730-627.7405 are limited to |
| 299 | the lesser of $50,000 or treble the total of the disputed amount |
| 300 | recovered in the class action proceeding. |
| 301 | (16) ATTORNEYS' FEES.-Notwithstanding s. 627.428, the |
| 302 | attorney's fees recovered under ss. 627.730-627.7405 shall be |
| 303 | calculated without regard to any contingency risk multiplier. |
| 304 | (17)(16) SECURE ELECTRONIC DATA TRANSFER.-If all parties |
| 305 | mutually and expressly agree, a notice, documentation, |
| 306 | transmission, or communication of any kind required or |
| 307 | authorized under ss. 627.730-627.7405 may be transmitted |
| 308 | electronically if it is transmitted by secure electronic data |
| 309 | transfer that is consistent with state and federal privacy and |
| 310 | security laws. |
| 311 | (18) ARBITRATION; APPEALABLE BY ACTION IN CIRCUIT COURT.- |
| 312 | (a) In order to expedite the resolution of disputes |
| 313 | arising from contracts involving personal injury protection |
| 314 | benefits, an insurer may offer a policy that requires or allows |
| 315 | the insurer, an insured, or any other claimant under the policy |
| 316 | to make a demand for arbitration for any claims dispute |
| 317 | involving personal injury protection benefits before filing a |
| 318 | lawsuit and in lieu of litigation, with the exception of an |
| 319 | appeal pursuant to paragraph (i). Before making a demand for |
| 320 | arbitration, a claimant must comply with the conditions under |
| 321 | subsection (10). A demand for arbitration must be in writing and |
| 322 | furnished to the nonrequesting party via United States certified |
| 323 | mail. Arbitration may not be held until at least 30 days after |
| 324 | the request for arbitration is received by the nonrequesting |
| 325 | party and at least 20 days after all the requested documentation |
| 326 | discoverable under paragraphs (e) and (f) is received. Unless |
| 327 | otherwise provided in this subsection, arbitration is governed |
| 328 | by chapter 682, the Florida Arbitration Code. |
| 329 | (b) The arbitration must take place in the county where |
| 330 | the treatment was rendered. If the treatment was rendered |
| 331 | outside this state, arbitration must take place in the county |
| 332 | where the insured resides, unless the parties agree to another |
| 333 | location. |
| 334 | (c) The arbitration panel must be made up of three |
| 335 | arbitrators. Each party must select a competent and impartial |
| 336 | arbitrator. The two arbitrators selected by the parties must |
| 337 | select a third arbitrator. If the two arbitrators selected by |
| 338 | the parties are unable to agree on the selection of a third |
| 339 | arbitrator within 30 days, either party may request a circuit |
| 340 | court judge in the county where the arbitration is pending to |
| 341 | select a third arbitrator. If this method fails or for any |
| 342 | reason cannot be followed, or an arbitrator who has been |
| 343 | appointed fails to act and a successor has not been duly |
| 344 | appointed, the court, on application of an insurer or claimant, |
| 345 | must appoint one or more arbitrators. An arbitrator so appointed |
| 346 | has the same powers as an arbitrator named or provided for in |
| 347 | the policy providing personal injury protection benefits. |
| 348 | (d) The decision of a majority of the arbitrators is |
| 349 | binding on each party, unless appealed under paragraph (i). The |
| 350 | decision of the arbitrators must be furnished in writing to each |
| 351 | party. |
| 352 | (e) Upon written request before arbitration, the |
| 353 | appropriate provider must make available for inspection or |
| 354 | copying the entire file pertaining to the patient whose benefits |
| 355 | are the subject of arbitration. Arbitration may not be held |
| 356 | until 30 days after the required written demand for arbitration |
| 357 | is received and an insured's file is supplied to the insurer. |
| 358 | (f) Upon written request before arbitration, the insurer |
| 359 | must provide for the inspection or copying of the evidence upon |
| 360 | which it relies in adjusting or rejecting the claim. However, |
| 361 | the insurer is not required to produce privileged items from its |
| 362 | claims or underwriting files or documents or items which it does |
| 363 | not intend to rely upon as evidence to support its adjustment or |
| 364 | rejection of the claim. This paragraph only authorizes discovery |
| 365 | from the insurer of items relating to insurance coverage and |
| 366 | does not authorize discovery pertaining to any issue relating to |
| 367 | the handling of claims. |
| 368 | (g) An arbitration award may not exceed the applicable |
| 369 | limits of coverage remaining on the policy. |
| 370 | (h)1. The prevailing party is entitled to reimbursement of |
| 371 | reasonable attorney's fees and costs directly associated with |
| 372 | the arbitration. A claim for attorney's fees is limited to the |
| 373 | lesser of $10,000 or treble the amount of the benefits secured |
| 374 | in the arbitration process, or in the case of a class action, |
| 375 | attorney's fees are limited to the lesser of $50,000 or treble |
| 376 | the total amount of the benefits secured in the arbitration |
| 377 | process. |
| 378 | 2. For purposes of this section, the prevailing party is: |
| 379 | a. The claimant if the award is greater than 50 percent |
| 380 | above the amount the insurer offered before arbitration; or |
| 381 | b. The insurer if the award is less than 50 percent above |
| 382 | the amount the insurer offered before arbitration. |
| 383 | 3. If there is no prevailing party, each party must pay |
| 384 | its own costs and attorney's fees and share equally in the |
| 385 | payment of the costs incurred on both parties' behalf, including |
| 386 | the costs of a third arbitrator. |
| 387 | (i) Either party may appeal the arbitration decision by |
| 388 | filing an appeal in circuit court with a copy of the arbitration |
| 389 | decision attached. However, if the insurer pays the amount |
| 390 | awarded in the arbitration, but the claimant, assignee, or |
| 391 | insured seeking benefits under the insurance policy appeals the |
| 392 | arbitration decision in circuit court, s. 627.428 does not |
| 393 | apply. An appeal of the arbitration decision is limited to a |
| 394 | review on the record and is not a de novo review. Interest on |
| 395 | the amount in dispute does not accrue during the course of an |
| 396 | appeal. |
| 397 | Section 5. This act shall take effect upon becoming a law. |